Model RF29BB86004MAA
Replaced both cubed and nugget ice makers along with ice maker housing. Tested and verified both ice makers cycle and fill. Advised customer to allow 24 hours for ice production.
Samsung repair
Samsung Refrigerator Repair
Fast, professional Samsung refrigerator repair from technicians who fix Samsung refrigerators frequently. Same or next business day on most calls.
- Factory-authorized Samsung service
- Upfront Appliance Blue Book pricing
- Stocked vans, so many repairs are done in one visit
- 10-year parts warranty, 60-day labor warranty*
- 100Samsung refrigerator repairs in our records
- 4.9average customer rating
Factory-authorized
Why factory-authorized Samsung service matters
- Factory-trained techniciansOur technicians are trained by Samsung and work on Samsung appliances frequently.
- Genuine Samsung parts, fastWe get genuine manufacturer parts directly, so the right part arrives faster.
- A direct line to SamsungOur technicians can reach the manufacturer's own technical and engineering support teams, so the tough problems get solved faster and done right.
What we fix most on Samsung refrigerators
- Ice maker
- Defrost system (heater, thermostat, sensor)
- Thermistor / temperature sensor
- Compressor or sealed system
- Water valve or water line
- Evaporator fan motor
Counted from our technicians' notes on 100 Samsung refrigerator service calls.
Samsung ice makers that quit or freeze up
Many Samsung French-door models put the ice maker in the fresh-food section, inside its own cold compartment fed by a fan. Ice stops when that fan fails (40E), when the fill tube freezes because its heater died (33E), or when cold air escapes because the ice bucket isn't seated all the way. An expired water filter or low water pressure slows things down too. After a reset or a new filter, give it up to 24 hours.
One side warm, the other cold
With Twin Cooling Plus, the fridge has its own evaporator and fan. When the defrost system (heater, thermostat or sensor) fails, that evaporator frosts over and the air stops moving, so the fridge warms up while the freezer stays cold. Codes 22E and 5E are common here.
The reverse happens too. A warm freezer or frost on its back wall, along with 21E, typically means the freezer fan is frozen in ice from a gasket gap or a door left ajar. If it comes back after a defrost, the fan motor or defrost system needs work.
No cooling anywhere, or water where it shouldn't be
When nothing cools, 84C (compressor lock) and 83E (abnormal compressor current) point to the compressor or its inverter control. Sealed-system repairs need a technician.
For leaks or a dry dispenser, look at the water line behind the fridge for kinks and make sure the filter is fully seated. Water on the floor most likely comes from a dripping inlet valve or a cracked line.
Samsung refrigerator codes, translated
| Code | What it usually means |
|---|---|
| 33E | Ice maker fill pipe heater problem. The fill tube can freeze shut |
| 39E, 39C | Ice maker function error |
| 40E, 40C | Ice room fan problem |
| 8E, 14E | Ice maker sensor problem |
| 21E | Freezer fan problem, frequently a fan frozen in ice after a door was left open or from a gasket gap |
| 22E, 22C | Refrigerator fan problem, frequently after a door was left open |
| 5E | Refrigerator defrost sensor problem |
| 84C | Compressor locked |
| 83E, 85E, 86E | Compressor power problem. Abnormal current, low voltage or a surge |
| OF OF | Not an error. Cooling Off (display) mode is on |
Codes vary by model. Write the code down first. Pulling the plug just to make it go away leaves a technician with less to go on, so Samsung only wants you to do it when its instructions call for it.
Quick fixes worth trying
- Seeing OF OF? That's Cooling Off mode. Press the two upper buttons on the panel's left side together and keep holding until you hear a chime, which takes 5 to 8 seconds.
- Set the freezer to 0°F or colder and don't cram it full.
- Reseat the ice bucket and make sure Ice Off isn't lit.
- Family Hub owners can pull up current and past codes on the screen under Apps, then Fridge Manager, Fridge Settings and Self Check.
The model label is near the top of the left inside wall of the fresh-food section, and some models have another one outside near the bottom left.
Closing up a Florida house for summer
Before you leave for the season, switch the ice maker off and shut the water supply to the fridge. A storm outage can leave a surge or brownout code (85E or 86E) behind. Samsung's fix is a one-minute power cut. A code that shows up again afterward means it's time to call for service.
Warranty and what's worth repairing
Samsung's warranty page lists five years of parts and labor on the sealed system and ten years of parts on the Digital Inverter Compressor. What's covered on yours depends on the model and the date you bought it. Ice makers, fans, sensors and defrost parts are generally worth repairing.
Recent Samsung refrigerator repairs
Model RF18HFENBWW
Replaced failed evaporator cover assembly, ran and tested unit, and verified proper operation.
“They didn’t have the parts he told us when he was gonna come back and they showed up on that day. I got the timeframe the day before everything was fixed great”
Corrine H.
Model RF22R7351SR/AA
Replaced faulty auger assembly, cracked ice tray assembly, leaking donut gasket, and ice maker. Verified drains are clear, air flow is proper, ice maker filled correctly, and ice cabinet is sealed. Refrigerator is back online.
“Paul is great. He came to diagnose and then ordered parts quickly and came back a few days later and fixed our ice machine beautifully! The kids and I are thrilled to have fresh ice again! He’s also very friendly and kind to my family.”
Michelle H.
Model RF28R6301SR/AA
Replaced ice maker, tested cycle and fill, and informed customer to allow 24 to 48 hours for normal ice production. Refrigerator is working properly.
Model RF263BEAESG/AA
Observed loose right refrigerator handle. Tightened all door handle posts, reattached handles, and tightened all set screws. Handles are now secure and customer verified repair.
“Fast, professional repair technician.”
Larry R.
Model RF4267HARS/XAA
Returned and installed new ice maker, tested, and verified proper operation.
“Tanner did a great job. On time, quick and professional.”
Mike H.
Model RF263BEAESR/AA
Removed fresh food evaporator plate assembly, steamed out ice buildup, installed new defrost heater on the suction line to prevent future frosting, replaced failed evaporator plate assembly and fan motor, and verified refrigerator is cooling and sounding normal. Also confirmed drain is clear.
Model RF263TAESG/AA
Installed new heater, temperature sensor, and drain kit, verified evaporator fan operation, advised customer to allow cooling before loading refrigerator.
“Great experience. The team was knowledgeable, quick, and there were no gotchas in the whole process. Would definitely recommend.”
Rick R.
Model RF18HFENBWW
Returned to install defrost drain kit. Unit operating properly.
“Nate was excellent for our Samsung fridge repair! He was efficient, professional, proficient and friendly. Would highly recommend Nate as your go-to guy!!”
Elizabeth B.
Model RF30BB6600QLAA
Replaced compressor and filter drier, recharged system, tested pressures, and verified refrigerator beginning to cool properly.
“Delton did I good for the repair. Beginning he explained what wrong with my refrigerator, and help called the samsung for the warranty.”
Tommy L.
Model RF32CG5100SRAA
Returned and replaced compressor and filter drier, unit starting to cool and operating properly.
“Did warranty work for a faulty refrigerator condenser. Nate was prompt, professional and neat. Would recommend.”
Dana S.
Model RF23DB9900QDAA
Returned and installed compressor, unit starting and cooling properly without errors.
Model RS27T5200SR
Reinstalled ice door assembly that came apart, cycled and verified proper operation.
Model RF29BB8600QLAA04
Secured loose cabinet mounting screw interfering with door closure; tested 15 minutes with no leaks.
“A job well done very professional and very thorough. Timely and personable thank you.”
Gael M.
Model RF28R7201SR/AA
Replaced frozen ice maker and sealed ice box with silicone; verified full cycle and proper fill; ice bin should be full by morning.
“Booking an appointment was easy and the communication was great from start to finish. I would definitely contact Omega Force and Tom again in the future if needed!”
Cassidy F.
Model RF23M8070SR/AA
Returned to install silicone around seals, cleared water fill hose, aligned properly, ran diagnostic mode, and unit is operating properly.
Model RSG257AARS/XAA
Removed defective ice maker, installed new one, cycled and monitored fill; unit now operating properly.
Model RF26J7500SR/AA
Customer reported refrigerator making the same noise as before; pulled the back cover, removed ice buildup, verified heaters are working, replaced the sensor, and confirmed normal sound and operation
“Brandon is friendly and professional. He arrived on time and got the job done.”
Pam T.
Model RF28HMEDBSR/AA08
Replaced ice maker kit (DA82-02673A) and sealed ice box; advised 24?48 hours for ice.
Model RB195BSSW
Reconnected unplugged sensor; unit operating normally now.
“Evan was excellent. Always on time, great communication, very high level of competence.”
Eric J.
Model RS22HDHPNSR/AA
Customer complaint of no ice but bin was full; advised to monitor production.
“Ethan was polite and knowledgeable.”
Barb K.
Model RF23BB8900QKAA
Replaced ice maker; tested and confirmed proper cycle and fill.
“Efficient, professional and fast”
Dan B.
Model RF22R7351SR/AA01
Cleared ice blockage from ice maker fill tube, replaced ice maker, tested, recommended new filter, unit dispensing ice properly.
Model RF28T5001SR
Replaced door hinge, corrected wiring and flipper, tested fine.
“It was hard finding a company who repairs Samsung appliances but Omega Appliance Repair was able to find the part I needed, repair it fast and they were affordable. If I ever have an issue they will be the first to call.”
Kelly A.
What Samsung refrigerator owners say
Rated 4.9 out of 5 stars by 100 Samsung refrigerator repair customers“They didn’t have the parts he told us when he was gonna come back and they showed up on that day. I got the timeframe the day before everything was fixed great”
“Paul is great. He came to diagnose and then ordered parts quickly and came back a few days later and fixed our ice machine beautifully! The kids and I are thrilled to have fresh ice again! He’s also very friendly and kind to my family.”
“Great experience. The team was knowledgeable, quick, and there were no gotchas in the whole process. Would definitely recommend.”
“Nate was excellent for our Samsung fridge repair! He was efficient, professional, proficient and friendly. Would highly recommend Nate as your go-to guy!!”
“Delton did I good for the repair. Beginning he explained what wrong with my refrigerator, and help called the samsung for the warranty.”
“Did warranty work for a faulty refrigerator condenser. Nate was prompt, professional and neat. Would recommend.”
“A job well done very professional and very thorough. Timely and personable thank you.”
“Booking an appointment was easy and the communication was great from start to finish. I would definitely contact Omega Force and Tom again in the future if needed!”
“Brandon is friendly and professional. He arrived on time and got the job done.”
“Evan was excellent. Always on time, great communication, very high level of competence.”
“It was hard finding a company who repairs Samsung appliances but Omega Appliance Repair was able to find the part I needed, repair it fast and they were affordable. If I ever have an issue they will be the first to call.”
“Dakota was very competent and professional. He is definitely an asset to the company.”
Samsung refrigerator repair FAQ
What goes wrong most often on Samsung refrigerators?
In our technicians' notes on 100 Samsung refrigerator service calls, the repairs that come up most involve the ice maker, defrost system (heater, thermostat, sensor) and thermistor / temperature sensor. The list near the top of this page shows the rest.
How many Samsung refrigerators have you repaired?
100 Samsung refrigerator repairs are in our service records so far, and customers rated those visits 4.9 out of 5 stars.
Why does my Samsung fridge say OF OF?
It's in Cooling Off mode, the display mode stores use. You might also see O FF or scrolling bars. The lights and display work but nothing gets cold. To get out of it, press and hold the two highest buttons on the left of the control panel. A chime after 5 to 8 seconds tells you it worked. Some newer models want the top right button held as well. Nothing's broken.
What does 22E mean on my Samsung fridge?
It's a refrigerator fan error, shown as 22C on some models. Samsung says it frequently follows a door that was left open too long, which lets the fan ice up. To thaw it, Samsung has you cut power and prop the doors open for a few hours before plugging back in. A 22E that returns means the fan motor or the defrost system that keeps the coil clear needs service.
Why is my Samsung ice maker not making ice?
Go through Samsung's basics first. The freezer should be at 0 degrees Fahrenheit or colder, Ice Off shouldn't be lit, the bucket needs to be fully seated, and the water filter should be under six months old. Low water pressure slows production too. Give it up to 24 hours after any change. Codes like 33E, 39E or 40E mean a heater, the ice maker or the ice room fan has failed.
What do 83E, 85E and 86E mean on a Samsung fridge?
All three are compressor power codes. Samsung defines 83E as abnormal compressor current, 85E as low voltage from a brownout, and 86E as overvoltage from a surge. Storms and outages commonly set them off. A 60-second power cut, at the plug or the breaker, can clear them. A code that returns after that means the compressor or its inverter board needs diagnosis.
How much does Samsung refrigerator repair cost?
The trip and diagnostic fee starts at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins, so you can decide with no surprises.
Are you a factory-authorized Samsung service provider?
Yes. Omega Force Appliance Repair is a factory-authorized Samsung service provider.
Is the repair guaranteed?
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized Samsung service provider.