"Found that the drain pump was clogged with small items of clothing and gunk in the drain trap. Removed boot to get to drain trap, cleaned out trap and removed debris, tested and washer now drains. Tested and washer fills, agitates, drains and spins.

"The washer drains slow and does not always finish the spin. The washer is also acting up and stops at random times. I tried the drain and spin and the washer turned on the drain pump but it drains slow. I removed the drain pump but founding nothing stuck inside. When I would try and run a drain test sometimes the pump would not start and I got 0 volts out the board. I tried a auto test, the washer lights flashed but none of the components would come on. The washer runs but drains slow. I created a estimate snd gave the customer a quote, at this time they declined the estimate.

"Customer said he was getting SC error and washer would not drain and still be full of water on inside. Customer said he checked filter several times and was clear. As Im here i checked drain filter and made sure the drain pump fins moved freely. Ran drain test and drain pump runs. Ran quick cycle and washer fills, agitates, drains and spins. Washer is working good as im here.

The washer fill valve hose has a hole in it. I replaced the hose and ran the washer. Water is not leaking out now. All tested good .

"Customer complaint is, NOISY WHEN WASHING. Inspected and tested. Found the gearcase is grinding when it agitates. Customer declined repairs and is going to look into replacing it."