"Customer complaint is, THE ICEMAKER IS NOT WORKING. Inspected and tested. Freezer temperature is 1F and FF is 37F. I found the ice maker was turned off. I showed customer how to turn ice maker back on."

"Customer complaint is, DRYER IS MAKING SQUEAKY NOISES WHEN TURNED ON. Inspected and tested. Found the front left roller was seized up. Installed 2 new front rollers, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed.

"Customer complaint is, REFRIGERATOR ISN'T COLD. THIS WEEKEND WAS MAKING A RATTLING NOISE, BUT HAS SINCE STOPPED. Inspected and tested. Freezer is 1F and FF is 51F. The FF evaporator cover holes are all frozen over. Refrigerator needs a new defrost sensor and drain kit. This refrigerator does not have the FF ice maker, so it doesnt need the add on heater. Quoted customer $401. to install new defrost sensor and drain kit. Customer approved repairs. I advised customer that refrigerator needs to be unplugged 48hrs before I come back and to put down towels to catch any water. These are both stock parts. ; schdld next appmnt for 9/26 TUE !"

"Customer complaint is, THE REFRIGERATOR FAN IS MAKING LOAD NOISE AND THERE IS FROST/ICE BUILDUP IN THE BACK. Inspected and tested. Freezer temperature is 5F and FF is 36F. The FF evaporator cover is really frosted over on the outside. This is going to need the drain kit, defrost sensor and add on heater. These are all stock parts. Quoted customer $462. to install parts. Customer is going to talk to her husband and will get back to us. I advised customer that refrigerator needs to be unplugged for 48 hours before I come back and to put towels down and get a fan going. I need 2 hours if I go back for this repair. ; saved tckt"

"Customer complaint is, WONT SPIN. Customer said there was standing water in the washer and they had to bucket it out. Inspected and tested. The drain pump is chattering. I removed hose from drain pump and found 2 hair pins. Removed pins and tested. Washer is draining and spinning great. Washer is now fixed."