KitchenAid dishwashers, refrigerators, ranges, wall ovens and cooktops are found in many upscale kitchens. KitchenAid is part of the Whirlpool family.
KitchenAid got its start making stand mixers under the Hobart Manufacturing Company, and it built its first dishwasher in 1949. Whirlpool Corporation bought the brand in 1986 and put refrigerators into the lineup that same year. These days the major appliance side covers dishwashers, refrigerators, ranges (commercial-style ones included), wall ovens, cooktops, built-in and over-the-range microwaves, hoods and warming drawers.
Since KitchenAid is part of the Whirlpool family, a lot of its parts move through the same supply network as Whirlpool and Maytag parts. That makes them easier to get. It doesn't make them interchangeable, though. The right part still comes down to your exact model and serial number.
Every product hides it in a different spot. Here's where to look on each one:
Lots of KitchenAid dishwashers have a removable two-piece filter under the bottom rack, and the owner is the one expected to clean it. Other models use a maintenance-free filter with a little foreign-object cup sitting in front of the pump. Which one you've got explains a good share of drain and cleaning complaints.
On the refrigerator side, several KitchenAid models were built with the Preserva food care system. It runs separate evaporators for the fresh-food and freezer sections so the two air streams stay apart. That's more cooling hardware than a basic single-evaporator fridge has, and it changes how we track down a cooling problem.
Keep the model and serial number saved on your phone. Nothing gets the right part ordered faster. Exact coverage depends on your model and when you bought it. Some KitchenAid dishwasher warranties, for instance, have carried longer coverage on specific parts like the stainless tub. And in Minnesota and Wisconsin, hard water leaves calcium on dishwasher filters and spray parts. A soft brush on the filter and a cleaning cycle once a month go a long way.
KitchenAid repair by appliance:
Model KGRS505XSS05
Customer stated lower oven door was not closing properly. Removed door and found missing hardware causing looseness. Tightened all screws and replaced missing hardware. Door now operates properly.
“Showed up on time, quick easy appointment. Knowledgeable and friendly.”
Sara B.
Model KDTE204KPS0
Customer stated unit was not mounted properly. Found cabinet holes present but no mounting screws installed. Installed new screws and secured unit properly.
Model KBFS25EWMS10
Installed new ice maker. Verified unit filled with water and began cycling.
Model KEWD105HSS4
Found the back clip broken and parts are NLA. Fabricated a metal bracket and secured it with a metal strap. Customer approved the fix and the unit is working properly.
“Collin exceeded my expectations by miles Great personality, knowledgeable and awesome costumer service Thank you!”
John N.
Model KGCUSTOMER12RXX
Replaced garbage disposal; verified no leaks.
Model KCGD506GSS00
When downdraft is on, the cook top will sometimes click to reignite when flames are low. Normal safety feature. Showed customer how to clean off burner cover with wire brush and gave burner part numbers since they asked about it. Also, they said it takes a long time to boil the water. Took 5 minutes when I tried it. 17k BTU. His old range was a higher burner BTU. Flame is right height.
Model KMHS120EBS4
Door is loose. Found the door is separating. The bracket on the outer door panel is broken. Customer approved repair. Installed new door. Microwave is now fixed.
“Very professional service Like the texts messages too Overall very good service”
Carlos H.
Model KGYS750LQ1
Kitchenaid Dryer Repair. Customer states the unit is not heating.Disassembled the unit found the fuse was blown. Quoted the customer new fuse, thermostat, and belt, drum roller, idler kit. Customer approved, removed and replace the parts. Cleaned the unit out. Lots of lint in the vent. Checked the venting 27mph out of the dryer and 17mph out the outside vent. Cycled and tested the unit is heating as it should.
“Brandon has now fixed both our washer and dryer! He’s very knowledgeable and good at explaining what’s wrong and the solution to fix it! We highly recommend Brandon!”
Lori A.
Model KAWS750LQ3
Customer states the unit just stopped.Removed the cover and tested the lid switch, found the lid switch was worn out, replaced the switch, cycled and tested the unit operating as it should.
Model KTTS505ESS
Ordered a new kit from day for these gears. Replaced and installed new gears. Test machine and its now running great.
“Awesome service! Worth every penny”
Pete B.
Model KUIC15PLTS0
Unit wasnt making ice. Found the motor was pumping water and the over flow tank was just filling full of water. Found the hose that connects to the motor that pumps the water up to the ice maker part was disconnected. Reconnected hose and its starting the process of making ice
Model KRFF507ESS01
Upon inspection, found failed LED light board. Repaired freezer LED board and tightened handles on all three doors. Unit is now working properly.
“Couldn't have been better”
Paul W.
Model KDPE234GPS0
Customer stated dishwasher was not washing. Diagnosed failed motor assembly. Obtained part locally, installed motor assembly, and confirmed dishwasher is now working properly.
“Michael did a great job. Knew exactly what the problem was and fixed it quickly and correctly. Thanks!”
Kathy E.
Model KSEG700ESS6
Complaint of stuck key error. Power cycled unit and error did not return. Advised display replacement if issue reoccurs.
“Professional and kind”
Anne O.
Model KEMS308SSS04
Replaced turntable motor and backer; microwave now rotating and heating properly.
“Very knowledgeable and helpful”
Teresa K.
Model KMHC319EBS-2
Shut the door message. The interlock switch is flipped again. Customer approved repairs. Installed new interlock switches and tested. Microwave is working great. Microwave is now fixed.
“Omega is top notch and easy to work with!”
Amanda L.
Model KGYS850JQ0
The dryer does not heat. I found the fuse in the back was bad. I also found the belt was worn. I quoted for the fuse and rebuild kit. I replaced the fuse and rebuild kit. The dryer sounds good and heats good.
“Tech showed up right on time, diagnosed the problem quickly, offered a couple options for fixing and had all issues resolved fast.”
Joe M.
Model KAWS850JQ2
Customer complaint is, wont drain or spin. Inspected and tested. Found the lid switch has failed. Installed new lid switch and tested. Washer is working great. Washer is now fixed.
Replaced garbage disposal, tested and is working good, no leaks.
“Friendly and great service!”
Andy B.
Model KDTM604KPSO
Found heavy suds inside the drip tray, causing leakage through the front seal. Ran a test cycle to show the customer the suds were present even without adding detergent, cleared the suds, and cleaned out the garbage disposal.
“Collin made my malfunctioning dishwasher experience the highlight of my week. He took such interest in explaining what had gone wrong and how to avoid problems in the future that it made the world seem a brighter place!!’”
Mary S.
Model KRFF577KPS
Customer reported unit shutting off with PO error. Replaced main control board and tested. Unit operating properly.
“Hyrum was on time, very polite, and worked efficiently. I appreciated his tidiness and clear communication about his assessment and the repair. Nice work!”
Marty R.
Model KFGD500ESS04
Replaced failed oven igniter and tested operation. Unit heating properly. Used 316489403 igniter from stock.
“Erik was very knowledgeable and helpful. He diagnosed our issue quickly and was able to get a part that was less expensive and works beautifully. We will use Omega for our repairs from now on.”
Patty R.
Model KEBS207SSS00
Replaced failed bake relay on PCB, verified oven heating properly.
“Evan was polite and professional. He went above and beyond to assess our problem and find a creative solution. I would highly recommend Evan and the Omega team.”
Paul R.
Model KMHC319EBS-2
Customer complaint is, cant use as it says to close the door first. pretty sure it needs a new door latch. Inspected and tested. Light stays on with the door open. I removed control board and found the bottom interlock switch was flipped the wrong way. I flipped it back and now microwave is working great.
“Matt was friendly, knowledgeable and quick in solving the problem on our microwave. If we have a problem in the future I know who to call.”
Amanda L.
“Showed up on time, quick easy appointment. Knowledgeable and friendly.”
“Michael did a great job. Knew exactly what the problem was and fixed it quickly and correctly. Thanks!”
“Collin made my malfunctioning dishwasher experience the highlight of my week. He took such interest in explaining what had gone wrong and how to avoid problems in the future that it made the world seem a brighter place!!’”
“Collin exceeded my expectations by miles Great personality, knowledgeable and awesome costumer service Thank you!”
“Hyrum was on time, very polite, and worked efficiently. I appreciated his tidiness and clear communication about his assessment and the repair. Nice work!”
“Eric did a great job replacing a bad part. He is professional and knowledgeable.”
“Mark was great. Was careful while taking our dishwasher in and out, he cleaned up when he was done and was very informative as to what we needed to get our dishwasher working without trying to sell us something we didn’t need”
“Erik was very knowledgeable and helpful. He diagnosed our issue quickly and was able to get a part that was less expensive and works beautifully. We will use Omega for our repairs from now on.”
“The appointment was scheduled in a timely manner. Dalton arrived on time and was professional, courteous and knowledgeable. The repair required a part which Dalton ordered and installed without any hassles. I would recommend Omega and Doltan for service and repairs. Thanks!”
“Nate was very pleasant, neat and competent and my oven is working for the first time in over 10 years!”
“I appreciated Omega keeping me informed with updates about when my technician would arrive. Erik did a great job repairing my not-so-new dishwasher. He was prompt, efficient and answered all my questions.”
“Michael was knowledgeable and efficient. He was very pleasant and explained the issue with the dishwasher. I was happy he got the dishwasher going quickly. Betty”
Our service records hold 145 KitchenAid repairs so far, including 64 dishwashers, 38 refrigerators, 16 ranges and 12 wall ovens. We repair every KitchenAid appliance in the home, across Minnesota, Western Wisconsin and Southwest Florida.
After their visit, KitchenAid owners rated our service 4.9 out of 5 stars on 145 customer surveys. You can read some of their comments on this page.
Yes. Omega Force Appliance Repair is a factory-authorized KitchenAid service provider.
Whirlpool Corporation makes and sells KitchenAid major appliances. It bought the brand in 1986. KitchenAid started out with Hobart stand mixers and put out its first dishwasher in 1949. Because it sits under Whirlpool, its dishwashers and refrigerators share a parts network with Whirlpool and Maytag, but plenty of parts are still specific to the KitchenAid model.
Open the fresh-food door. On top-freezer, bottom-freezer, French door and four-door models, the tag is on the left wall in there. Side-by-sides have it on the right wall of the fresh-food side. Have the model and the serial number handy when you call us, since parts can change within the same model family.
Sometimes. Both brands are owned by Whirlpool Corporation and some components overlap. Cabinets, control panels, racks and a lot of the electronic parts are specific to each model, though. Match parts by your full model and serial number, not the name on the front.
That depends on the product and when you bought it. As an example, one KitchenAid dishwasher warranty gives the stainless tub and inner door liner lifetime coverage against defects. The same document adds extra years on the electronic controls and nylon racks, on top of one year of parts and labor for the whole machine. The paperwork that came with yours spells out what's still covered.
The trip and diagnostic fee depends on the appliance, starting at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins.
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized KitchenAid service provider.
