Ran diagnostics and tested convection fan and it is running. On this model I explained to customer that the convection fan will not turn on until oven is preheated and it will cycle on and off and not continually run. All other functions are working. Range is working good.

Customer says it is taking 2 cycles to dry clothes in normal setting. Found that there was lint build up inside dryer that I cleaned out. Also the type of vent has mesh which blocks lint and causes poor air flow. I recommended that they remove the grid on the outside dryer vent and the flaps prevent critters.Outside vent is on 2nd floor.Tested and dryer is cycling heat normally. Recommended that timed dry be used to prevent mixed loads dropping time down if damp clothes dont hit the moisture sensor.Dryer is working good.

"Getting tE error (thermistor error) found that there was a broken wire. Spliced in wire, secured it, tested and washer now starts cycle. All function are working. Washer is working good."

"Door cables broke. Replaced cables, tested and door now opens slowly and doesnt fall open. Tested and dishwasher is working good."

"Replaced motor/sump assembly, tested in diagnostics and all functions are working. Dishwasher is working good.; pckd up 1 W11613480 (Motor/sump assmebly)"