I replaced the lower spray arm and adjusted the heater to not hit it and watched for leaks. The dishwasher was not level so I leveled it and it didnt leak. The dishwasher is now fixed.

Leaking lower spray arm fell apart. Part on order; ordrd 1 WD22X27724 (Lower spray arm)

"Leaks, I was able to see evidence of the leak although I never was able to re-create while I was on site. I checked the errors and called GE to see if there were any known issues with leaking from the soap tray. The only thing GE noted was if the machine is not level it can cause leaking from the soap tray. This is a stacked unit and the customer ahead and stacked it and moved it out of its standard place. Its possible that it does tip forward with the weight of the dryer on top of it and its final resting point. I adjusted the feet and advised customer to double check level once its in place at loaded. No issues were found was not able to re-create issue."

Customer complains that on Friday they could hear a noise coming from the freezer and found frost buildup. The same time they noticed the ice room where the icemaker lives inside the left fridge door was too warm and water dripped from the icemaker when they tried to dispense. I plugged in my Smart HQ and began to research and found that three days and one hour from time of service there was an event where the defroster heater ran for 20 minutes and the fresh food door was left open. I suspect extra moisture was to play as this is a Lakehouse and it was opened up at the time per the customer. When I arrived and checked I had a few water errors from the day it was hooked up and one thermistor error but thats all I found. I could find no issues and it all looked good. I left some recommendations about leaving doors open with the customer as well as keeping track of a few pieces of information in case there is a repeat offense.

Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.