Customer stated that the unit made a loud noise, I tested the unit and heard a loud thumping, I disassembled the unit and found bad rollers and belt, I recommended replacement of belt and rollers and quoted blue book, customer agreed to repair, I installed new kit and performed preventative maintenance while I had the unit apart including cleaning out all lint, oiling rollers and idler, complete; pckd up 1 DELGKIT (Roller kit)

Returned with new defrost heater and installed, tested heater and found it to be operating properly, complete

Right hand door replacement, I found new door on site, I installed the new door and verified that it sealed properly, old door left on site, complete

Returned with new door lock and control board , installed new door lock and tested unit, unit working properly, did not need the board, tested multiple times and verified no leaks, complete

Customer stated that the unit was leaking from the bottom, I tested the unit and found a leak from the bottom of the tub area, I was able to find a group of small cracks on the door bellow, I recommended replacing the bellow and quoted blue book ,the customer stated that he would look for a new unit instead, conplete