"The timer was not advancing on its own. Today I replaced the timer and parts. The washer timer is now working and advancing. The washer is working as it should. We ran it in a wash cycle, the washer filled and agitated. I then ran a drain and spin and that also too works just fine."

The customer compliant is the dishwasher will not power on and the door makings a loud pop when you try to close it. The customer had it unplugged when I arrived. I plugged the dishwasher is and pressed power. The dishwasher powered up and all buttons respond. I started the dishwasher and its working great. I inspected the board for loose connections and inspected the power cord connections. Everything looks good. It looks like the cord could have come loose and pulled out the outlet. I tightened the prongs and draped the cord around the outlet so the the plug end doesnt get bumped. The tow kick panel was rubbing on the bottom of the door. I pulled the panel down so it does not rub on the door. It does not make the popping noise anymore when the door is closed.

I verified the rail bearing cage was broken. I installed the new cages on both rails. The upper rack goes in and out good.

"The timer does not spin when you turn it. The timer shaft and gears are stripped on the washer timer. Im ordering the timer, knob and ring. ; ordrd 1 WH12X10527 (Timer) and 1 WH11X10049 (Dial) and 1 WH01X10310 (Knob)"

The fresh food is not cooling. I found the freezer evaporator is frosted over. I tested the heater and its bad. I replaced the heater and defrosted the evaporator.