Model 417.4112241
Replaced bad drain pump and cleaned out the filter. No leaks now and the unit drains perfectly.
“Wow! Nate went above and beyond to get our washer and dryer working like new!”
Brittany B.
Kenmore repair
Kenmore Washer Repair
Fast, professional Kenmore washer repair from technicians who fix Kenmore washers frequently. Same or next business day on most calls.
- Upfront Appliance Blue Book pricing
- Stocked vans, so many repairs are done in one visit
- 10-year parts warranty, 60-day labor warranty*
- 32Kenmore washer repairs in our records
- 4.9average customer rating
What we fix most on Kenmore washers
- Drain pump
- Door lock or lid switch
- Water inlet valve
- Control board
- Tub bearings or spider arm
- Motor or hall sensor
Counted from our technicians' notes on 32 Kenmore washer service calls.
Top-loader or front-loader, Whirlpool or LG
Most Kenmore top-load washers came from Whirlpool and have model numbers starting with 110. Most Kenmore front-loaders were built by LG and start with 796. A 110 top-loader takes Whirlpool parts, and a 796 front-loader lists LG parts right down to the drain pump and door gasket. That narrows the diagnosis before we arrive. On a front-loader the number is on the back panel or around the door frame, and on a top-loader it's under the lid.
Drain, fill and start problems
On LG-built 796 models, a washer that won't drain or spin gets fixed by the drain pump most of the time, and a sock or coin that made it into the pump is a common reason. Top-loader drain pumps clog or fail too. A washer that won't start or quits mid-cycle points to a failed door lock on a front-loader, or a lid switch or lid lock on a top-loader. Slow fill or no water at all comes down to closed supply valves, clogged inlet screens or a failed water inlet valve.
Banging, roaring and walking across the floor
Loud banging or a washer that walks during spin can come from uneven leveling legs. Past that, look for worn suspension rods on top-loaders, or worn shocks and springs on front-loaders. A roar or grind during spin is worn tub bearings, and on front-loaders a corroded or cracked spider arm behind the drum tends to come along with it. Dead controls or random codes can mean a bad control board, but only after the simpler causes are ruled out.
What UE means on an LG-built Kenmore
Kenmore washers came out of different factories, so one code can mean different things. On LG-built 796 front-loaders, UE means the washer sensed an unbalanced load and stopped spinning. Spread the load out, don't wash a single heavy item by itself, and check that all four feet are planted on the floor. For any other code, go by the manual for your exact model number.
Try these before you book
- Make sure both water valves behind the washer are all the way open and the hoses aren't kinked.
- On a 796 front-loader, the pump filter sits behind a small door at the lower front. Cut the power before you open it. Set a shallow pan underneath and let the little drain hose empty into it, and only then unscrew the filter to clear out whatever's caught.
- Level the washer so all four feet sit firm on the floor.
- Use HE detergent only, in the right amount, since too many suds can stop the spin.
Where the repair stops making sense
Pumps, lid locks, valves and suspension parts are routine repairs. Bearings and spider arms on a front-loader take the most labor, and on an older washer that's typically where the replacement conversation begins.
Recent Kenmore washer repairs
Model 110.2022251
Found GFI outlet tripped. Reset outlet and calibrated washer. Tested and verified proper operation.
“Great technician…polite, knowledgeable, neat and respectful.”
Patricia N.
Model 79041072311
Customer reported unit not turning on. Verified 120V supply but no output to user interface. Returned with new control board and replaced. Ran test cycle and verified washer filling, washing, draining, and spinning properly.
“Michael was timely & professional! We enjoyed our experience with Omega & will definitely refer them.”
Braeden And Mckay C.
Model 79640272900
Cleared clogged drain pump filter causing no drain, instructed customer on cleaning procedure and verified proper operation
“Nice guy efficient quickly diagnosed issue”
Jon G.
Model 796.4128231
Installed dispenser and water valves, cycled and tested, no leaks and washer operating properly.
Model 110.2613241
Wash cap broken and missing on wash plate, replaced wash caps and verified all functions operate properly.
“Excellent service! Knew when he was coming and described the issue and he was fast”
Denay F.
Model 110.464625
Replaced leaking washer pump assembly and cleared filter blockage, then tested for leaks and proper operation.
Model 796.4117221
Replaced multiple components, tested, all functions good.
“The service was great. Eric explained it all to me. Was a very professional visit.”
Linda C.
Model 110.79629
Replaced drain pump and tested operation, unit draining strong now.
Model 796.41382410J
Replaced failed drain pump, tested in diagnostics, washer now filling, tumbling, spinning, and draining properly
“Bunbob showed up on time & was able to diagnose the issue quickly. He ordered the part & was back to fix our washer first thing the next morning. He was clean, professional, & efficient. Very satisfied with the service & would recommend to others. Thanks again Bunbob!”
Sarah E.
Model 796.41682.610
Replaced drain pump and spring stopper to fix draining and door closure issues, unit tests good
“Thank you Kinnon!”
Colene R.
Model 796.29002000
Had some wear on agitator it was just spinning on gear case shaft tighten down bolt as tight as I could and its gripping advise that you might get some more time out of it but when it starts acting up again, thats the time to go now per cost of repair Right now. Seems to be working perfect done.
“Collin was very professional and told us the truth about if it was worth fixing our washer. We”
Donna M.
Model 796.40272900
Customer stated washer has an E1 error code (fill error). Found washer fails to fill. Cleaned out plugged hot and cold water inlet screens. Started and verified operations. Washer in good order again.
“Omega Force was very good at keeping us informed of their arrival time. Paul was very good at informing us what the issue with the washer was and how it could be resolved. We were pleased with the outcome and the technician.”
Dan F.
Model 110.45088404
Replaced bad shock and cleaned out drain pump. Works great now
Model 2661532413
Remove front panel of observed water spray not motor from leaking tub and bearing when agitation also very loud and spin out roaring sound unit has bad bearings and leaking wash tub. Client declined repair and is going to purchase a new washer.
“Kinnon gave us excellent service. He clearly explained to us the condition of our washer & dryer unit (it needed to be replace). This is the third time we contacted Omega Force for our appliance needs. When needed we will call on you again.”
Art H.
Model 417.93812200
Kenmore Laundry Center Repair. Washer leaked some water. Found a crimped end of the drain line. I used a hair dryer to make the plastic pliable, then got the drain line to its original shape. The end part that goes into the wall. I then used a 3 long flat black plastic shim to attach to drain line end, to keep it from bending again, put it into the wall and zip tied it in place. Filled washer and did a drain and now water flows great. Also attached vent fully, it was partially detached behind dryer.
“Nate was wonderful. He listened to what I thought was the issue. Did some investigating on his on. Discovered the real issue with my washer and was able to come up with an ingenious solve. I couldn’t have been more pleased with my experience. Omega & Nate will continue to be my first call for help.”
Christine M.
Model 47081600
Installed a new drain pump, tested wash and drain cycles, and everything is working fine. No more issues.
“Ivan arrived on time & efficiently diagnosed the problem with my washer. He patiently explained the problem in lay man terms and what was needed to resolve it. After installing the needed part, he gave good advice about how to prevent future problems. He did a great job!”
Linda F.
Model 110.25862400
Customer complaint is, intermitely wont start for the past 9 YRS. Customer said its not spinning sometimes. I put it on a spin and it spun perfectly. I filled, agitated, drained and spun washer 2 different times and it worked perfectly. Washer is working great while testing.
“Matt is very professional and very easy to talk to. He understood our problem with our KENMORE WASHER. He pulled the entire washer apart and did some tweaking here and there and now the machine runs like like it did in its glory days. Plus he had given us an estimate on what it would cost to repair if the washer finally as they give up the ship ! thank you matt”
Bruce H.
Model 11022342511
Customer is complaint is not finishing cycle and shaking around a lot. First thing I did was put it in test mode. Check for error codes got one for over suds and one getting too hot. Nothing for unbalanced load or anything that would be related probably to this issue. What unit into test mode and tested agitate that was all working good. all the water valves are working good, drain pump is working.
“Adam was so thorough and quick and clear in the diagnosis. I really appreciated his help. He was very professional.”
Patty S.
Model 11026914690
Not spinning or agitating. I found a broken lid switch. Replaced it with a new one, and now it runs great. Fills, agitates and spins and drains.
Model 11020912991
Replaced clutch and pressure switch. Tested and washer now fills and stops at correct water levels.
“I sent the following message to omegaforceservices.com after you completed your work yesterday. I was hoping someone would forward the message to you. Thank you both! To Whom it May Concern, I wanted to take a moment to recognize Delton and Ivan for the service they provided repairing my washer. As a long-time homeowner who has had some unfortunate experiences with repair services in the past, I was pleasantly surprised at their professionalism and transparency in assessing and resolving the issue. Please pass along my appreciation for a great experience and their stellar service. Regards, Diane N. Bloomington MN”
Diane N.
Model 110.2888279
Not spinning or draining. Found a broken lid switch. Replaced, runs and drains great now.
“Excellent. Couldn’t be more pleased.”
Arlene S.
Model 110.287327
Installed parts from last diagnosis. Now they have hot water.
“Adam was amazing”
Gerald S.
Model 110.2690269
Not spinning or agitating. Lid switch is good. Found a broken coupler. Cleaned up the coupler area and replaced coupler. Leveled out washer and ran on both agitate and spin. Both works great now.
What Kenmore washer owners say
Rated 4.9 out of 5 stars by 32 Kenmore washer repair customers“Wow! Nate went above and beyond to get our washer and dryer working like new!”
“Michael was timely & professional! We enjoyed our experience with Omega & will definitely refer them.”
“Great technician…polite, knowledgeable, neat and respectful.”
“Excellent service! Knew when he was coming and described the issue and he was fast”
“The service was great. Eric explained it all to me. Was a very professional visit.”
“Bunbob showed up on time & was able to diagnose the issue quickly. He ordered the part & was back to fix our washer first thing the next morning. He was clean, professional, & efficient. Very satisfied with the service & would recommend to others. Thanks again Bunbob!”
“Collin was very professional and told us the truth about if it was worth fixing our washer. We”
“Omega Force was very good at keeping us informed of their arrival time. Paul was very good at informing us what the issue with the washer was and how it could be resolved. We were pleased with the outcome and the technician.”
“Kinnon gave us excellent service. He clearly explained to us the condition of our washer & dryer unit (it needed to be replace). This is the third time we contacted Omega Force for our appliance needs. When needed we will call on you again.”
“Nate was wonderful. He listened to what I thought was the issue. Did some investigating on his on. Discovered the real issue with my washer and was able to come up with an ingenious solve. I couldn’t have been more pleased with my experience. Omega & Nate will continue to be my first call for help.”
“Ivan arrived on time & efficiently diagnosed the problem with my washer. He patiently explained the problem in lay man terms and what was needed to resolve it. After installing the needed part, he gave good advice about how to prevent future problems. He did a great job!”
“Matt is very professional and very easy to talk to. He understood our problem with our KENMORE WASHER. He pulled the entire washer apart and did some tweaking here and there and now the machine runs like like it did in its glory days. Plus he had given us an estimate on what it would cost to repair if the washer finally as they give up the ship ! thank you matt”
Kenmore washer repair FAQ
What goes wrong most often on Kenmore washers?
In our technicians' notes on 32 Kenmore washer service calls, the repairs that come up most involve the drain pump, door lock or lid switch and water inlet valve. The list near the top of this page shows the rest.
How many Kenmore washers have you repaired?
32 Kenmore washer repairs are in our service records so far, and customers rated those visits 4.9 out of 5 stars.
What does UE mean on a Kenmore washer?
On LG-built Kenmore front-loaders, the ones with model numbers starting 796, UE means the washer sensed an unbalanced load and stopped the spin. Common triggers are a washer that's out of level, a drum packed too full, a lone heavy item, or a sheet that balled up. Balanced loads that still trip UE again and again suggest a broken shock or suspension spring.
Why won't my Kenmore front load washer drain?
On LG-built 796 models, the drain pump is the fix in the large majority of no-drain cases, and a lot of the time a coin, sock or other small item got past the drum. The first job is the pump filter behind the little door at the lower front, with a pan ready for the water that comes out. A clear filter with a pump that hums or stays silent means the pump has likely failed.
How do I know who made my Kenmore washer?
Check the first three digits of the model number, found around the door or under the lid. Washers starting with 110 were built by Whirlpool, and those are mostly top-loaders. Front-loaders starting with 796 came from LG. The parts for the two designs are different, so we need the full model number to order the right pump, lock or bearing kit.
Why does my Kenmore washer shake so bad on spin?
Look at the load and the floor before anything else. An unbalanced load, or a washer with one foot off the floor, will shake no matter the model. With an even load and a level washer, worn suspension parts are next. That means suspension rods on many top-loaders and shocks and springs on front-loaders. Roaring along with the shaking points to the tub bearings.
How much does Kenmore washer repair cost?
The trip and diagnostic fee starts at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins, so you can decide with no surprises.
Is the repair guaranteed?
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Kenmore is a trademark of its owner.