Appliance Repair for Property Managers
Appliance repair for property managers and landlords: priority scheduling, a dedicated account manager, net-30 terms and no upfront trip fees.
Built for landlords and rental portfolios
Managing multiple rental units is no small feat. Between juggling tenants, maintenance and finances, the last thing you need is an unexpected appliance breakdown slowing you down. That's why we created HeroCare by Omega Force, an appliance repair program designed for property managers, landlords and rental portfolio owners.
With HeroCare you get the speed, reliability and professionalism your tenants deserve, plus the flexible terms and extended coverage you need to keep your properties running smoothly.
What HeroCare members get
- Priority scheduling
- Parts discounts
- A dedicated account manager
- Extended warranties (see the warranty terms and conditions)
- Net-30 terms
- No upfront trip fees
How HeroCare works
1. Set your repair terms
You set a pre-approved repair budget and decide how you want to be contacted. That means no surprises and no wasted time. Repairs are handled exactly how you want them.
2. Request a Service Hero
When a tenant reports an appliance issue, reach out to your dedicated HeroCare account manager. We'll take it from there and coordinate directly with your tenant, so you can focus on managing your portfolio.
3. We handle everything from start to finish
If a repair is needed and falls under your approved repair budget, we fix it right away. If it needs more approval, we'll send you an on-the-spot estimate and stand by for your go-ahead.
Appliances we work on
Washers, dryers, refrigerators, freezers, ranges, microwaves, dishwashers, cooktops and wall ovens. Take a look at everything we service and the brands we repair.
Give your rental portfolio the protection it deserves
Join HeroCare today. Give us a call or send us a message and we'll get your account set up with a dedicated account manager.
Tax-exempt organization? Download the Minnesota tax exempt form (PDF).
Questions we hear a lot
Who is HeroCare for?
HeroCare is built to scale with your portfolio, whether you manage apartment communities with dozens of units, single-family rental portfolios, HOA or condo associations, or short-term rental properties. If you manage 10 or more units anywhere in our service areas, HeroCare is built for you.
What appliance brands do you work on?
We work on all of the major kitchen and laundry appliance brands, including Whirlpool, Samsung, Frigidaire, GE, LG, Maytag, Amana, KitchenAid, Haier, Monogram, Bosch, Electrolux, Dacor, Kenmore, Vent-A-Hood, JennAir and Hotpoint. See all the brands we service. Don't see yours? Give us a call and we may still be able to help.
Is there a fee to join HeroCare?
Nope! We only ask that you manage at least 10 units to qualify for the benefits of HeroCare. If you're not quite there, we're always willing to make exceptions. Give us a call or send us a message to find out how we can help.
What is your HeroCare service area?
HeroCare is available everywhere we work: the entire Twin Cities metro area, including Minneapolis, St. Paul and the surrounding suburbs, plus the St. Cloud area, Rochester, Western Wisconsin and Southwest Florida, including Naples and Fort Myers. See all our service areas.
Why do property managers choose Omega Force?
Our locally based technicians have repaired thousands of appliances across Minnesota, Wisconsin and Southwest Florida. Property managers trust us because we get it right the first time with great training and tools, arrive on time in uniform, treat tenants with respect, and stand behind every repair with industry-leading warranties.