Our technicians diagnose the problem, explain your options and quote the repair upfront before any work begins. Our vans carry the most-needed parts, so many repairs are finished on the first visit. If a part has to be ordered, the same technician comes back to install it.
Refrigerator & freezer repair tips
Make sure the unit is plugged in — plug a lamp into the outlet to verify it has power.
Make sure the water connection to the fridge is turned on if you have an ice maker.
If the exterior of the fridge is hot, clean the coils behind the unit and under the unit.
If the water coming from the water dispenser is slow, change the filter before calling for refrigerator repair service.
Unplug the unit for 2 minutes and plug it back in to reboot any circuit boards.
If you aren't using the ice maker, make sure it is turned off.
Record any error codes you see.
Newer fridges need to be in an area warmer than 40 degrees to work properly.
Removed LED light and housing in freezer compartment and found it was not seated properly, preventing the light from working correctly. Reinstalled properly and verified freezer light is now operating normally.
“Collin was a delight. He knew the appliance so well. Fixed it quickly. The original installer did not explain the filter packets and Collin not only explained but put them in for me as well. Thanks.”
Installed new ice maker and ran tests successfully.
“James was great! He came when he said he would and was very professional and efficient. He was also very transparent about what needed to be done and what the cost would be up front, so I knew there wouldn’t be any hidden fees. The whole process to get our fridge fixed from start to finish was very quick and easy, and the service was great!”
Upon inspection, found tear in upper left corner of freezer door gasket. Replaced freezer door gasket, reshaped it, and also adjusted slide rail hook plate because one side was sagging lower than the other. Gasket is now sealing properly.
“Collin was fantastic in and out and very knowledgeable.”
Installed parts from previous diagnosis, including new compressor, filter drier, and evaporator. Tested and verified unit now has no leaks. Let unit run for 15 minutes with gauges connected and confirmed vacuum and pressures were holding properly. Advised customer it can take up to 24 hours to cool and 48 hours to make ice.
“Adam is super friendly and did an amazing job fixing the hunk of junk refrigerator that I have!”
Fresh food section was not cooling. Found evaporator fan motor had failed. Picked one up locally, installed it, and defrosted frozen air duct to fresh food section. Both sections are now cooling properly.
“Nate was professional, super helpful and was able to repair my fridge. Even got it done in a timely fashion when he had to go get a part.”
Replaced both cubed and nugget ice makers along with ice maker housing. Tested and verified both ice makers cycle and fill. Advised customer to allow 24 hours for ice production.
Customer stated refrigerator had no lights and was not running. Found breaker tripped and reset it. Let unit run for 35 minutes and breaker did not trip again. Checked wiring and forced defrost to test heater for a short, but no issues were found. Advised customer to monitor and call back if issue returns.
Upon arrival, discovered three-blink code indicating open compressor windings. Removed existing compressor, installed new compressor, and tested. Machine appears to be working properly.
“He was professional and efficient, confirming service was covered and outlining next steps if there were issues; delightful to work with”
Disassembled unit and found evaporator fan blade hitting metal shroud around evaporator. Corrected shroud position and redid connection point on evaporator motor. Ice maker has been working well, so it was not replaced. Also replaced door switch, which had been broken for a long time.
Found ice built up on freezer ceiling. Door appears to have been left slightly open, which caused door switch to stay engaged and light to remain off. Cleaned and corrected issue. Unit is now operating properly.
“Lucas is GREAT!
A knowledgable, thorough, helpful technician and a kind, fun, patient person.
Thank you Lucas!!”
Replaced failed evaporator cover assembly, ran and tested unit, and verified proper operation.
“They didn’t have the parts he told us when he was gonna come back and they showed up on that day. I got the timeframe the day before everything was fixed great”
Customer stated in-door ice maker was spilling water into ice room during fill. Disassembled unit and found scale buildup on inlet water line. Cleared scale and tested operation. Ice maker now fills normally without spraying or leaking. Refrigerator is operating properly.
Found water filter not fully twisted into filter housing. Properly seated filter and verified water now dispenses and ice maker cycles and fills. Also noticed low water pressure because refrigerator is connected to a reverse osmosis system. Advised customer they can use a bypass filter since water is already filtered before reaching refrigerator. Unit is operating properly.
Replaced faulty auger assembly, cracked ice tray assembly, leaking donut gasket, and ice maker. Verified drains are clear, air flow is proper, ice maker filled correctly, and ice cabinet is sealed. Refrigerator is back online.
“Paul is great. He came to diagnose and then ordered parts quickly and came back a few days later and fixed our ice machine beautifully! The kids and I are thrilled to have fresh ice again! He’s also very friendly and kind to my family.”
Installed parts from previous diagnosis and ran through test mode. Ice maker fan is now operating. Advised customer unit should begin making ice within 48 hours.
“Excellent service by Adam. He was able to arrive early for the evaluation. And had needed parts just a few days later.
Excellent service, excellent company!”
Jeff A.
GE RefrigeratorApr 1, 2026South Saint Paul, MNTechnician: Michael
Model KRFC300ESS07
Customer stated unit was not making ice and was noisy. Diagnosed failed ice maker with stripped gears causing the noise. Returned with new ice maker, installed it, verified water fill, and confirmed noise is gone. Unit is now working properly.
“From our first call for service to the dispatching of Michael to evaluate the problem to the scheduling of the replacement part was brought back within a day & speedily installed - we were very impressed! All aspects of this particular service need were as smooth as glass.
Thank you to both Omega & its’ talented repair tech, Michael for an excellent experience.”
Customer stated there was ice buildup in freezer. Inspected and found clogged defrost drain. Steamed out ice and manually cleaned drain.
“Dakota was excellent. He quickly diagnosed the problem, explained the fix, and when the job had a small twist, he immediately identified the solution. He arrived on time and was done within 1 hour. Overall, I was very impressed.”
Rated 4.9 out of 5 stars by 1,203 refrigerator repair customers
"Collin was a delight. He knew the appliance so well. Fixed it quickly. The original installer did not explain the filter packets and Collin not only explained but put them in for me as well. Thanks."
"James was great! He came when he said he would and was very professional and efficient. He was also very transparent about what needed to be done and what the cost would be up front, so I knew there wouldn’t be any hidden fees. The whole process to get our fridge fixed from start to finish was very quick and easy, and the service was great!"
"He was skilled and knowledgeable, but also friendly and willing to share information. It was a pleasure to have him."
"Adam is super friendly and did an amazing job fixing the hunk of junk refrigerator that I have!"
"Nate was professional, super helpful and was able to repair my fridge. Even got it done in a timely fashion when he had to go get a part."
"He was professional and efficient, confirming service was covered and outlining next steps if there were issues; delightful to work with"
"Lucas is GREAT!
A knowledgable, thorough, helpful technician and a kind, fun, patient person.
Thank you Lucas!!"
"They didn’t have the parts he told us when he was gonna come back and they showed up on that day. I got the timeframe the day before everything was fixed great"
"Evan was very prompt and efficient as he replaced my ice maker. Courteous and tidy as he worked."
"Came in diagnosed the problem ordered the part and installed a few days later. Very happy with the work he did with my refrigerator."
"Paul is great. He came to diagnose and then ordered parts quickly and came back a few days later and fixed our ice machine beautifully! The kids and I are thrilled to have fresh ice again! He’s also very friendly and kind to my family."
"Excellent service by Adam. He was able to arrive early for the evaluation. And had needed parts just a few days later.
Excellent service, excellent company!"
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