Unit was making loud noise during tumbling. Disassembled unit and found the front rollers are bad. Quoted customer for a new roller. Installed new rollers and reassembled. Once reassembled I tested unit.

The customer complaint is the washer does not wash good and does not spin out good. I ran the washer and found the impeller/pulsator is stripped. During spin the clothes cannot balance so it does not spin well. It needs the pulsator replaced. I gave the customer a quote for the repair. Im ordering the part from Dey. ; ordrd 1 AGZ72909711 (Pulsator)

"Customer complaint is, POOLING WITH WATER AND ICE UNDER THE PANTRY. Inspected and tested. Refrigerator is made by LG. Found the FF evaporator drain was plugged. Defrosted evaporator and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."

When the doors open and close they make a popping sound. Today I replaced the door cams on both doors. Now they work much better.

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse was open. Customer approved repairs. Installed new fuse and tested. Dryer is still not heating unless I hold the the timer. The timer has failed also. Airflow on outside of house is 35mph. Customer approved repairs. Installed new timer and tested. Dryer is heating great and cycling between 225F and 115F. Dryer is now fixed.