GE Appliances builds refrigerators, dishwashers, washers, dryers, ranges and microwaves for millions of homes, including its Profile and Cafe lines.
GE Appliances has belonged to Haier since 2016, and it still runs out of Louisville, Kentucky. One company turns out the GE, GE Profile, Café, Monogram, Hotpoint and Haier nameplates. For repair, the full model number matters more than the badge.
Most GE laundry, dishwashers and refrigerators come out of US plants in Kentucky and Alabama. Cooking products are built in Georgia.
A GE or GE Profile model number starts with a letter and ends with a letter, every time. Copied one that ends in a digit? You've probably got the serial. Here's where to look.
Plenty of GE refrigerators with electronic dispensers flash two-letter fault codes like dE or CI. GE ovens use F codes. A code tells you which circuit is complaining, not always which part failed. A power reset clears some. One that comes back is a real fault.
GE has switched a number of its newer refrigerators and freezers to R600a, an HFC-free refrigerant. Which refrigerant your unit runs on matters for any sealed-system repair, which is always a technician's job.
The GE owner's manuals we went through list a one-year limited warranty on parts and labor, counted from the original purchase date. Some models get longer coverage on certain components. What's covered on yours depends on the model and the date you bought it.
GE says a refrigerator may not cool well in a room below 60 degrees Fahrenheit. That's a real issue in an unheated Minnesota or Wisconsin garage. For Southwest Florida seasonal homes, swap the water filter every six months and purge the dispenser line after a long absence.
GE repair by appliance:
Model JKPI3G0P4BG
Main board WB27K5190 had a shorted relay. Only available fix was board-level relay repair. Disassembled control board, repaired compromised power relay, reinstalled board, and restored operation.
“Collin was amazing!!! He fixed our oven after diagnosis in no time and saved us thousands! Nice guy too and fun to talk with. The whole experience, as a first time customer, was above expectations and I will be calling them again if any further appliances decide to quit.”
Ben C.
Model PEB1590SM2SS
Replaced switch assembly and reinstalled microwave. Tested and verified proper operation.
“Hyrum was very personable. We chatted as he worked. The first trip was to diagnose the problem. It took him about 5 minutes. He then had to come back the next week after ordering the parts to complete the repair. Excellent work.”
David K.
Model GTX22EASK1WW
Found lint in blower wheel causing vibration. Cleaned out lint and tested operation. Unit is now operating properly.
Model GDT630PYR3FS
Found clogged pressure sensor. Cleaned sensor and housing, tested machine, and verified proper operation.
Model PWE23KSKBSS
Customer stated there was ice buildup in freezer. Inspected and found clogged defrost drain. Steamed out ice and manually cleaned drain.
“Dakota was excellent. He quickly diagnosed the problem, explained the fix, and when the job had a small twist, he immediately identified the solution. He arrived on time and was done within 1 hour. Overall, I was very impressed.”
Peter K.
Model GFW850SSN5WW
Replaced failed main board and programmed unit. Tested operation and found lid lock now engaging properly, so additional lid lock replacement was not needed. Unit is now functioning properly.
“Lucas was friendly and knowledgeable. He was able to accurately diagnose the problem with my washing machine, order the part, and make the repair all in a matter of minutes. Perfect service. I’d happily recommend him.”
Brad B.
Model JGBP33SEH3SS
Dryer not heating due to failed bake igniter. Replaced igniter and verified heating operation.
Model PHP9036DJ6BB
Replaced cooktop and tested. Unit operating properly.
“I cracked our induction cooktop. Nate came out and took a look. Obviously it needed to be replaced. The part was ordered and it arrived in about a week. Nate came back to install it but the replacement turned out to be defective; the lock and hot lights would not illuminate although it worked fine. They left the working but defective top with me until they could get a second part. Nate came out again and this time everything was perfect. Nate was always courteous and cheerful even when frustrated by the defective part. Everything was perfectly tidy when he left, both times. There was never a question of making things right for me. Because of the return call, they likely lost money on my repair but they charged me exactly what was originally quoted. A business shows its integrity when things don’t go exactly to plan. I’d definitely choose Omega, and Nate, again.”
John R.
Model KRFC300ESS07
Customer stated unit was not making ice and was noisy. Diagnosed failed ice maker with stripped gears causing the noise. Returned with new ice maker, installed it, verified water fill, and confirmed noise is gone. Unit is now working properly.
“From our first call for service to the dispatching of Michael to evaluate the problem to the scheduling of the replacement part was brought back within a day & speedily installed - we were very impressed! All aspects of this particular service need were as smooth as glass. Thank you to both Omega & its’ talented repair tech, Michael for an excellent experience.”
Marcia P.
Model GFW850SPN2RS
Customer stated unit was not draining. Drain pump had been previously diagnosed as failed. Replaced drain pump, ran test cycle, and verified unit is now working properly.
Model GDT695SSJ0SS
Installed both control boards. Dishwasher starting and operating properly.
“Could not be happier with the service provided by Brandon and Omega Force Appliance Repair! 2 non working appliances, GE dishwasher AND LG washing machine are now happily humming away and working better than ever. Highly skilled technician, transparent pricing, excellent customer care and communication. I am a first time customer and my expectations were not only met, they were exceeded. My gratitude and appreciation to all.”
Katherine - Mom Jana P.
Model GTD42GASJ2WW
Found failed cycling thermostat. Replaced thermostat and verified proper heating. Dryer operating properly.
Model JVM1653SH01
Installed replacement switches and turntable assembly. Microwave operating properly.
“Evan was professional, knowledgeable and very helpful! I will 100% recommend Omega to friends and family, and if I have another appliance issue I’ll reach out!”
Eric L.
Model JB735SP5SS
Replaced control board due to F200 error code. Tested bake and broil functions. No errors present. Unit operating properly.
Model PK7500DF4WW
Customer had blown fuse after self-clean cycle, replaced fuse and verified proper operation.
“Super nice guy who arrived when expected, jumped right in and did a great job. HIGHLY RECOMMEND!!”
Bob M.
Model JGP975SEK1SS
Customer states the cook top started trying to ignite while in use, the only way to stop was to to shut the power off. Cycled and tested the cooktop is working as it should now, suspect one of the switches are worn out. Checked and found the switch harness is no longer available. The customer is going to continue to use as is.
“Brandon was right on time and did a great job diagnosing problems with our GE Profile cooktop. Will definitely use Omega again in the future!”
Kevin S.
Model GNE25JGKXFWW
Observed customer had replaced water filter one month ago. Found opening where water line enters back refrigerator wall was not sealed, allowing warm air into the coil and water hose area. Resealed opening and moved tall container away from air vent. Informed customer to keep tall items away from vents. Unit is working properly.
“Mark was a perfect gentleman and was extremely efficient and knowledgeable. I really appreciated having a man like Mark to solve my problems for me.”
Gerald W.
Model GTW485ASW0WB
Installed gear box and belt, cycled and tested, and verified the washer is working as it should.
“This was our first time using Omega appliance repair. They sent out a service repair person named Brandon very polite, respectful and very knowledgeable! There was a few Gremlins in the GE washer. After a few days of coming to the house they didn't give up and they found the issues. They went above and beyond our expectations! They found the problems and fixed it. We will absolutely recommend them to people we know. Thank you”
Polly R.
Model DBXR463ED1WW
Customer stated knob not working. Found snapped belt while idler pulley was good. Replaced belt from truck stock and tested. Unit operating properly.
“Michael was very efficient and explain the parts and process and did an excellent job fixing the dryer.”
Malena V.
Model DDT700SGNWW
Unit displaying drain error. Diagnosed with GE and replaced pressure sensor. Tested and verified proper operation.
“Other than the appointment scheduling, I would rate it a 5. Our original appointment was rescheduled by you to a time that didn’t work for us. When I canceled the new time, your system canceled the appointment. Going back into the system to reschedule an appointment was REDICULOUSLY difficult and time consuming. You should try it sometime.”
Douglas G.
Model JGBP79WEW1WW
Gas range red tagged for leak. No leaks found. Found weak bake igniter and replaced. All burners and oven lighting properly. Advised ventilation during use.
“Extremely responsive service and very knowledgeable and professional. I would 100% recommend.”
Samuel C.
Model PT7800SH65S
Replaced magnetron and tested microwave, unit heating properly with no abnormal noise.
“Technician Luke was great. Very knowledgeable and efficient with his work. Scheduling was easy as well. Clear communication via text on day of visit of expected appointment time, and even an appointment tracker so you know if the tech is on track and when you can expect them. A+ all around.”
Jim F.
Model JGRP20SEN2SS
Replaced parts and tested; all functions good.
“Excellent service! Erick was so helpful. I've had him for service on my washer and oven. He is professional and I appreciate the great job he did.”
Craig Or Dianne I.
Model PP932S0M1SS
Customer complaint is, one of the heating elements not working properly. Inspected and tested. Found the front right burner inner part of the element is not working. I disassembled cooktop and found the inner part of the element is burnt out. Cooktop needs a new front right element. Installed new front right element and tested. All burners are working great. Cooktop is now fixed.
“Matt is an awesome service person and has been here for multiple appliances. I would highly recommend him and Omega Force for service needs!”
James O.
“Collin was amazing!!! He fixed our oven after diagnosis in no time and saved us thousands! Nice guy too and fun to talk with. The whole experience, as a first time customer, was above expectations and I will be calling them again if any further appliances decide to quit.”
“Hyrum was very personable. We chatted as he worked. The first trip was to diagnose the problem. It took him about 5 minutes. He then had to come back the next week after ordering the parts to complete the repair. Excellent work.”
“From our first call for service to the dispatching of Michael to evaluate the problem to the scheduling of the replacement part was brought back within a day & speedily installed - we were very impressed! All aspects of this particular service need were as smooth as glass. Thank you to both Omega & its’ talented repair tech, Michael for an excellent experience.”
“Dakota was excellent. He quickly diagnosed the problem, explained the fix, and when the job had a small twist, he immediately identified the solution. He arrived on time and was done within 1 hour. Overall, I was very impressed.”
“Lucas was friendly and knowledgeable. He was able to accurately diagnose the problem with my washing machine, order the part, and make the repair all in a matter of minutes. Perfect service. I’d happily recommend him.”
“Mark was a perfect gentleman and was extremely efficient and knowledgeable. I really appreciated having a man like Mark to solve my problems for me.”
“Very quick service. I called at 10 o’clock that morning and by 2 o’clock my icemaker was working again . Thank you ! A job well done On my”
“Nathan was professional and knowledgeable in fixing the issue.”
“It wasn’t an easy fix as we had 2 different failures - Colin attacked and resolved like a true professional”
“Prompt Courteous Knowledgeable Obviously Experienced Very Happy w both service techs that serviced us”
“Mark was great. Super helpful, knowledgeable, and kind. Would be happy to have him do repairs in our home again.”
“Michael was very efficient and explain the parts and process and did an excellent job fixing the dryer.”
Our service records hold 515 GE repairs so far, including 168 refrigerators, 107 dishwashers, 90 washers and 64 ranges. We repair every GE appliance in the home, across Minnesota, Western Wisconsin and Southwest Florida.
After their visit, GE owners rated our service 4.9 out of 5 stars on 515 customer surveys. You can read some of their comments on this page.
Yes. Omega Force Appliance Repair is a factory-authorized GE service provider.
Haier, the Chinese appliance maker, has owned GE Appliances since 2016. The headquarters is still in Louisville, Kentucky, and the company sells under the GE, GE Profile, Café, Monogram, Hotpoint and Haier names. A lot of GE washers, dryers, dishwashers and refrigerators are still made in US plants in Kentucky and Alabama. Cooking products come out of Georgia.
Look at the first and last characters. On a GE or GE Profile model number, both are letters. If what you wrote down finishes with a digit, you most likely copied the serial instead. The two numbers share one tag, and the model number is the one a tech uses to order parts.
For the most part, yes. They come from the same company, and many Profile and Café models share platforms and control designs with standard GE, along with plenty of replacement parts. They tend to add extras like more sensors, Wi-Fi controls or upgraded dispensers. That gives a tech a few more components to check, but the repair approach doesn't change.
Several GE household refrigerator and freezer models now run on R600a. It's HFC-free with no ozone depletion potential, and GE made the switch to meet federal rules on lower-impact refrigerants. Older GE units use other refrigerants. You'll find the type listed on the model tag. Any sealed-system work, like a compressor or leak repair, needs a technician with the right equipment.
The trip and diagnostic fee depends on the appliance, starting at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins.
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized GE service provider.
