We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Minneapolis, MN 55423
Delton
Job Details: 09/17/2021
"Replaced drain pump, ran full diagnostics, dishwasher is draining and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 09/17/2021
"Customer complaint is, dishes not coming out clean, thinks washing arms aren't spinning. Inspected and tested. Filter was good. I started a heavy cycle and dishwasher filled, was spraying good and switching back and forth between the top and bottom. I ran dishwasher through service diagnostic mode and everything was working great and no errors. Dishwasher is working normal for me."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4473LW0
Near Corcoran, MN 55340
Phillip
Job Details: 09/17/2021
The washer would not start. Just goes from sensing to paused right away. After some diagnosing I found the latch was bad. I replaced the latch and now its working. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock
We serviced a
AMANA DRYER- GAS
Model LG8319W2
Near Wayzata, MN 55391
Phil
Job Details: 09/17/2021
The motor hums really loudly when they hit the start button. The drum cannot be rotated by hand. (by FW)
We serviced a
KENMORE MICROWAVE
Model 790.8032331
Near Long Lake, MN 55356
Phillip
Job Details: 09/17/2021
"I ran the microwave and it did not heat. I tested each switch and they tested good. I put the switch bracket back in and tested again so I could do a amp draw, now it heats. I replaced the switch latch bracket and all 3 switches. I tried 5 times and heated water for 4 minutes. Its heating good every time. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Osseo, MN 55311
Seth
Job Details: 09/17/2021
"Not cooling. Failed sealed system found, bad frost pattern. Please submit to replacement helper."
We serviced a
LG REFRIGERATOR
Model LSC27931ST
Near Elk River, MN 55330
Phil
Job Details: 09/17/2021
The icemaker is making ice but it will not dispense ice. This is not covered by the warranty. The customer is unsure if they want to pay to get the dispenser fixed. (by FW)
We serviced a
DANBY DISHWASHER
Model DDW1804EW
Near Minneapolis, MN 55408
Nate
Job Details: 09/17/2021
Dishwasher is dead. Found that the outlet is dead. It runs fine on other outlets. Customer will have an electrician come out to fix the outlet.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFMG517STT0
Near Otsego, MN 55330
Matt
Job Details: 09/17/2021
"Customer complaint is, STILL MAKING NOISE. Inspected dryer and found the noise is just vibration from the casing. I can hold up on the bottom and get the noise to go away. Theres nothing broken or failed with this dryer. Customer is going to try and put something underneath to put pressure on the bottom of the dryer."
We serviced a
GE RANGE- GAS
Model JGS760EEL1ES
Near Eagan, MN 55122
Delton
Job Details: 09/17/2021
"Found that igntier is weak. Replaced igniter, tested and oven preheated and got to temperature. Oven is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHX65P06UC/63
Near Big Lake, MN 55309
Phil
Job Details: 09/17/2021
The dispenser is still in the closed position at the end of the cycle and the filter for the bottom is broken. Ordered both parts. (by FW)
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Minneapolis, MN 55409
Nate
Job Details: 09/17/2021
"Wont drain. I was able to get it to drain. Talking with GE tech support and running through diagnostics, it has a failing old lid lock. Customer is going to replace lid lock themselves. WH01X27954"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS03
Near Minnetrista, MN 55375
Phillip
Job Details: 09/17/2021
The freezer door was not shutting tight. I found that a plastic bin they had in the freezer was pushing on the door. The customer removed the bin and I greased up the gasket. Now it seals much better.
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Plymouth, MN 55446
Seth
Job Details: 09/17/2021
"The drain collar it goes through the liner of the freezer continues to ride up and work loose overtime. ive glued it twice now and Im not able to get it to seat properly and stay. sadly the collar is not an available item to purchase its not made by the manufacturer there is no part number available. No repair is possible as manufacture does not make the parts needed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV231AEW/XAA
Near Minneapolis, MN 55409
Nate
Job Details: 09/17/2021
"Not running. Found a broken belt. Replaced belt, cleaned idler pully shaft, reattached vent that was detached. Runs great now.; used 1 Wp33002535 (BELT) from stock"
We serviced a
GE REFRIGERATOR
Model GFE286MKGES
Near Eagan, MN 55122
Delton
Job Details: 09/17/2021
"Found that the water line was pinched so water was a slow trickle. I added ziptie so when pushed back line does not get pinched. Water now dispesnes normally. Filter has a chip and measures paddle time pushed and is up for 120 gallons before it displays change filter light. Customer had another filter, changed it and light went away and refrigerator is working good."
We serviced a
KITCHENAID DISHWASHER
Model kdfe104dbl3
Near Saint Bonifacius, MN 55375
Phillip
Job Details: 09/17/2021
"I verified the dishwasher wash motor was not pumping. I found the impeller was broken off the wash motor shaft. I replaced the wash motor. I put into a diagnostic cycle. All tested good. I found the bottom spRay arm was not spinning. The 4 holes on the end of the spray arms are plugged up. I was unable to clean them. Im shipping the customer a lower spray arm. ; used 1 W11032770 (WASH MOTOR) from stock, ordrd 1 W11101428 (Spray arm)"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9356AAE
Near Excelsior, MN 55331
Phillip
Job Details: 09/17/2021
This is a top load washer. Complaint was the washer would shake in the spin cycle. I found 2 of the front cabinet screws that hold in the front panel brackets were on the ground. I also found the front level leg was not secured. I fixed everything up and now its working good.
We serviced a
GE DISHWASHER
Model GLD4550R08CS
Near Plymouth, MN 55446
Seth
Job Details: 09/17/2021
Failed control board and tactile control. I quoted they will reach out to us if they want to move foreword
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9151YW00
Near Minneapolis, MN 55410
Delton
Job Details: 09/17/2021
"Replaced water valves, tested and water fills every time and with good flow. Washer is working good.; pckd up 1 Wpw10212596 (Cold water valve)"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Minneapolis, MN 55423
Delton
Job Details: 09/17/2021
Replaced door lock (did not install shifter) tested and washer is working good.
We serviced a
LG DRYER- ELECTRIC
Model DLE1101W
Near Shorewood, MN 55331
Phillip
Job Details: 09/17/2021
The complaint is that the dryer heats but takes long time to dry. The dryer heated to about 140 then shut off and takes a long time to heat back up. I did air flow test from inside and the air flow is poor. I went outside and found where it vents and there is no air flow coming out. The duct behind the dryer is not restricted. Advised the customer to call some to clean the dryer duct. I also advised them to not use it because it could pop the duct fuse.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5540SQ0
Near Plymouth, MN 55447
Nate
Job Details: 09/17/2021
"Not spinning. Found a worn down block. Replaced, washer spins out great now. Gina asked if someone can invoice her. . ; used 1 WP389140 (DD BLOCK) from stock, states that autho needed"
We serviced a
GE COOKTOP- GAS
Model JGP336BED1BB
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/17/2021
I verified the burner was not sparking and the left rear was intermittent. I replaced the 3 front burner valve switches. All burners tested good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA-00
Near Minneapolis, MN 55446
Seth
Job Details: 09/17/2021
Customer complaints or icemaker will not work and the test cycle will not run. Upon arrival an inspection I found temperatures in the ice room or right at 17 to 20?F. I spoke with customer about functionality of the Icemaker in temperatures needed for ice to be produced. She decided she wanted to replace the icemaker which I had in stock. I replaced it and I use the automatic harvesting cycle and it filled with water and behaved as it should. The refrigerator is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Plymouth, MN 55446
Phillip
Job Details: 09/17/2021
Food was plugged up at the air trap again. I just bypassed the the air siphon trap. I tried 3 times and now it drain fine again.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS-0
Near Minneapolis, MN 55445
Seth
Job Details: 09/17/2021
"Customer was cooking on cooktop when I arrived. I worked with them to cool down the range but the mounting screws base nut in the outer case has failed or is stripped. I could not proceed without damaging the microwave and making it not mountable. Send into authorizations ; saved tckt , states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model GTDX180GD0WW
Near Minneapolis, MN 55442
Seth
Job Details: 09/17/2021
Failed timer knob was found and an intermittently failing door switch. Part is on order; schdld next appmnt for 9/21 TUE !
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Champlin, MN 55316
Seth
Job Details: 09/17/2021
I replaced the failed switch and tested the dishwasher. It is now fixed
We serviced a
KENMORE COOKTOP- GAS
Model 911.3238589
Near Eden Prairie, MN 55347
Delton
Job Details: 09/17/2021
"Replaced spark module and spark switches, tested and all burners ignite and are working good.; pckd up 4 Wb24t10071 (Spark igniter)s"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS-3
Near Apple Valley, MN 55124
Delton
Job Details: 09/17/2021
"Replaced door switch latches, microswitches, 20amp fuse. Tested and microwave is heating and working good.; used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4616FW1
Near Eagan, MN 55122
Delton
Job Details: 09/17/2021
"Only hot water was working. Found that water valve was clogged with sediment in the water lines. Cleaned out valve, tested and now hot and cold both fill. Washer fills, agates, drains and spins. Washer is working good.If problem continues will need to order water valve (part# w11210459)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48CSFXDA
Near Minneapolis, MN 55428
Nate
Job Details: 09/17/2021
"Fan was running loud, then stopped. Found a giant ice block in evap area around Evap fan. Fan is damaged and doesnt run anymore. Also, needs new drain pan. W10199915 is pan part number. Marcone has it. Can not find fan motor, ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF1A
Near Elk River, MN 55330
Matt
Job Details: 09/17/2021
"Customer complaint is, WASN'T DRAINING AND NOW DRAIN PUMP RUNS AND WON'T STOP. Inspected and tested. Found the drain pump has failed. Also water is leaking out the door into the pan underneath. Quoted customer just for the drain pump and customer did not want to spend any more money on the dishwasher. Customer is going to replace the dishwasher."
We serviced a
KENMORE DRYER- GAS
Model 110.7094299
Near Elk River, MN 55330
Matt
Job Details: 09/17/2021
"Customer complaint is, NOT DRYING CLOTHES, NOT HEATING. Inspected and tested. Found the thermal fuse has failed. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer is cycling to hot with vent connected, I shut it off at 260F. Airflow on back of dryer is 26mph and heat is cycling great between 215F and 110F with vent disconnected. Outside airflow is only 10 mph. The problem is with the vent. Advised customer to not use dryer until vent gets cleaned. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58K9430SS/AA
Near Becker, MN 55308
Matt
Job Details: 09/17/2021
"Customer complaint is, Oven does not go to the correct temperature in oven. Baking is inconsistent. Inspected and tested oven. I watched oven cycle for over 40 minutes and it was cycling right at 350F the whole time. Oven is working great for me. The main control board is the most common thing replaced on this oven. Quoted customer $360. to install new board and oven sensor, but because it never failed for me we are just guessing and they would be out the money if it didnt fix it. Customer is going to look into his options and will call us if they want to do the repairs. Part numbers are DG32-00004C and DE92-03960A if they want to do the repairs."
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Saint Michael, MN 55376
Matt
Job Details: 09/17/2021
"Customer complaint is, FREEZER NOT FREEZING & FRIDGE IS FINE. Inspected and tested. Found the freezer temperature was 32F and FF was 44F. Took apart evaporator cover and the evaporator had thick frost on the first 12-18 inches and the rest had nothing. Sealed system has failed."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2913241
Near Saint Michael, MN 55376
Matt
Job Details: 09/17/2021
"Customer complaint is, VERY LOUD DURING SPIN. Inspected and tested. Found its roaring in a spin. The gear case has failed. Quoted customer to install new gear case. Customer approved repairs. Installed new gear case and tested. Washer sounds great. Washer is now fixed."
We serviced a
GE DISHWASHER
Model PDWT380V00SS
Near Chanhassen, MN 55317
Phil
Job Details: 09/16/2021
They heard a loud noise and the door is very heavy. Ordered new cables.
We serviced a
FRIGIDAIRE FREEZER
Model MISSING
Near Chanhassen, MN 55317
Phillip
Job Details: 09/16/2021
The model tag was missing. The freezer compressor was running but the Evaporator coil was building no frost. The compressor was barley warm and the discharge line was room temp. It has a sealed system issue. . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Minneapolis, MN 55423
Delton
Job Details: 09/16/2021
Drain pump is locked up. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10348269 (Drain pump)
We serviced a
GE REFRIGERATOR
Model GTH21KCXAWW
Near Otsego, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, SPIRATIC COOLING FEW MONTHS. FREEZER IS OK, CONSTANT RUNNING , ICE MAKER NOT WORKING. Inspected and found the defrost heater has failed and theres no water going to the fridge, thats why the ice maker doesnt work. Part number WR51X10096 and reschedule the customer. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AV/AA
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, DISPLAY BOARD SHUTS OFF MID CYCLE, RESET AND WILL USUALLY QUIT AGAIN. Inspected and tested. I ran the washer for over 25 minutes and it was working great. The main board is commonly replaced on this washer. Customer approved repairs. Im going to order the display board just in case. Parts on order. ; ordrd 1 DC92-01625U (Main board) and 1 DC92-01864A (Display board)"
We serviced a
KITCHENAID DISHWASHER
Model KUDJ230YWH0
Near Chanhassen, MN 55317
Phillip
Job Details: 09/16/2021
There is power to the dishwasher but it will not start. I found the wires nuts the power cord had melted. I cut the bad wires and replaced the wire nuts. It works good now.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV365ETBGWR/A3
Near Minneapolis, MN 55427
Nate
Job Details: 09/16/2021
"Dryer not running. Motor was locked up and humming. Was able to get it unlocked, but runs really loud and is struggling. Everything else works, no obstructions. Quoted customer for new motor. Customer buying a new dryer."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIW0
Near Richfield, MN 55423
Delton
Job Details: 09/16/2021
Washer stinks like sewer when it first originally drains after starting a wash cycle. I checked drain filter and is clear. A lot of soap suds in washer and i did not add soap. I explained to cut back on soap and to use bleach and washer cleaner on the long cycle to clean out any bacteria inside washer causing the stench. Do that several times and when washer is not in use to leave door open. Washer itself is working good. Will just take some cleaning cycles to clean out inside of washer of the excess soap.
We serviced a
MAYTAG DRYER- GAS
Model LDG8604AAE
Near Big Lake, MN 55309
Phil
Job Details: 09/16/2021
The timer does not move and there is no heat in the dryer. I am guessing it needs coils or igniter. (by FW)
We serviced a
KENMORE RANGE- ELECTRIC
Model 79090313013
Near Maple Grove, MN 55311
Seth
Job Details: 09/16/2021
I replaced the burnt infinite switch. I tested the range it is now fixed.; used 1 316436001 (SWITCH) from stock
We serviced a
BOSCH DRYER- GAS
Model LGQ9858PW1
Near Rogers, MN 55374
Phil
Job Details: 09/16/2021
We ran the dryer for a bit and it is heating OK. They have never had the dryer vent cleaned and are going to do that first. (by FW)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5821SW0
Near Waconia, MN 55387
Phil
Job Details: 09/16/2021
"The dryer makes a ka-chunk, ka-chunk, ka-chunk noise. It sounds like it needs new rollers. (by FW)"
We serviced a
KENMORE WASHER FRONT LOA
Model 110 45872 400
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/16/2021
I replaced the flow meter and replaced the customers door gasket. The customer had the gasket. I ran a diagnostic cycle twice a and it was good. I started a normal cycle and there was no leaking.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/16/2021
"The fridge is warm, the display lays flash on and off and there is a beeping sound. The main control board is defective and needs to be replaced with the new kit. I was unable to locate the part in stock. Please locate the part and contact the customer. Control kit W10823805; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 66516574200
Near Mound, MN 55364
Phillip
Job Details: 09/16/2021
I replaced the soap dispenser. The lid is easy to close and it opens good. Advised the customer to fill the rinse agent.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF448AAW/XAA
Near Maple Grove, MN 55311
Phillip
Job Details: 09/16/2021
"The customer complaint was the washer would stop mid cycle and have a message to call for service and water seems to seep into the basket after the cycle. I found the basket spider shaft is broken. The basket is loose and moves up and down more than normal. The basket is also rubbing on the front tub and has ripped the gasket. It would needs the front and rear tub, the basket assembly and gasket."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIED55HMB0
Near Minnetonka, MN 55305
Nate
Job Details: 09/16/2021
"Dryer glitches and flashes lights, but wont respond to any selections other than random beeps and light flashes on display. Needs user interface control 134994700 and possibly main PCB 809160308. ; O-emld tckt"
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.410
Near Hopkins, MN 55305
Nate
Job Details: 09/16/2021
"Refrigerator is warm in ff and fz. Compressor running very hot, majority of evaporator is frost free, but build up on top section. All fans running. Sealed system issue. Please submit to AHS.; O-emld tckt , states that autho needed"
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2330AYW
Near Minneapolis, MN 55436
Nate
Job Details: 09/16/2021
"Dryer not tumbling. Had a bad worn down belt. Cleaned a ton of lint out of bulkhead and dryer in general, replaced belt , cleaned pully, runs great now.; used 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Minneapolis, MN 55416
Nate
Job Details: 09/16/2021
Dishwasher leaked and the door falls down. I found a broken linkage kit. Replaced it and the door works great now. Zero leaks coming from the dishwasher. Runs great. Water is soft and I recommended switching to finish and also leaving a little food on the plates.; used 1 8194001 (LINKAGE KIT) from stock
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC3500UC/01
Near Minneapolis, MN 55417
Nate
Job Details: 09/16/2021
Replaced catch and latch. Also tightened hinge. Runs great now. Noticed that when washer runs it makes the dryer really shake. Recommended not running washer and dryer at same time. Really long vent. Recommended shortening it and cleaning it. Nothing else to adjust or fix on dryer related to it stopping.
We serviced a
HOTPOINT RANGE- GAS
Model RGB525DEH2WW
Near Minneapolis, MN 55404
Nate
Job Details: 09/16/2021
"Oven not heating. Had a bad ignitor. Also missing a burner knob. Ordered new knob and had it shipped to owner. Replaced ignitor, ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock, pckd up 1 WB03K10218"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Maple Grove, MN 55311
Seth
Job Details: 09/16/2021
Filter head has failed. Parts are on order; ordrd 1 WR17X12512 (Filter head assy)
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EG2WW
Near Minneapolis, MN 55446
Seth
Job Details: 09/16/2021
I replaced the failed bearing and glide kit. The dryer is now working as designed ; used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock
We serviced a
GE RANGE- DUAL FUEL
Model P2B918SEM3SS
Near Maple Grove, MN 55311
Seth
Job Details: 09/16/2021
I replaced the main control assy and tested the range. The range is now fixed.
We serviced a
AMANA DRYER- GAS
Model NGD4600YQ3
Near Robbinsdale, MN 55422
Seth
Job Details: 09/16/2021
"Not advancing or heating. Failed timer was found. I quoted via bluebook, the customer will talk it over with her husband and call back if they want to move foreword with the repair. See attached quote"
We serviced a
LG WASHER FRONT LOA
Model WM2016CW
Near Champlin, MN 55316
Seth
Job Details: 09/16/2021
Not draining. Upon arrival and inspection I found the washing machine had a failed drain pump I checked the rear main bearing and spider and found it failed. Please send in the authorizations unit would need both rear bearing spider and spend Rob assembly and a drain pump.; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC200XW2
Near Saint Michael, MN 55376
Seth
Job Details: 09/16/2021
"Wont start cycle consistently, flashing lid lock light. Customer notes that they were machine works intermittently and will progress into the cycle but seems to get lost and even forgets where it is and just shut itself off without showing the lid lock error. Upon arrival and inspection I found a stored error for a lid lock. I suspect the capacitor has failed on this board and it is losing memory midcycle. I quoted led lock and main control board. The customer noted that its very loud during the spin cycle as well I talked with her about A complete repair of both bearing lead lock and control board. She will call and let us know if she wants to move forward with any of these three repairs"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55436
Delton
Job Details: 09/16/2021
Replaced inverter board. Tested and compressor turns on and is running. Refrigerator is cooling and working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS19KTMS1
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, UPSTAIRS UNIT, FROST IN FREEZER AND FF NOT STAYING COLD. Inspected and tested. Found the temperature control was set at the warmest setting. Ran the service diagnostic and fan was running, damper opened and shut. Everything is testing good. The frost in the freezer looks like the door must have not been shut all the way. Refrigerator is testing and working great for me."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45H7000AW/A2
Near Bloomington, MN 55438
Delton
Job Details: 09/16/2021
Washer keeps getting UE error (out of balance) found that stablizer rods are bad. But this washer is part of the samsung recall that would shake itself apart. Customer declined estimate but I informed him to call into Samsung and to see if they will do anything for him since it was part of the recall issues.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Shakopee, MN 55379
Delton
Job Details: 09/16/2021
"Found that leaking from bottom. Also start button not always working. Soap dispenser doesnt open. Needs seals, control panel, soap dispenser.; ordrng 1 154827601 (Tub seal), ordrd 1 5304518473 (Control panel) and 1 154701001 (Splash shield) and 1 809006501 (Bottom door seal) and 1 5304506521 (Soap dispenser)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDB835DW4
Near Shakopee, MN 55379
Delton
Job Details: 09/16/2021
Replaced motor. I was able to remove blower wheel and did not need to replace that part. Tested and dryer is tumbling and working good. Informed customer that dryer vent would need to be cleaned.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Savage, MN 55378
Delton
Job Details: 09/16/2021
"Replaced parts, tested and upper rack now slides in and out normally. Dishwasher is working good."
We serviced a
HOTPOINT DISHWASHER
Model WD26X150051
Near Eagan, MN 55122
Delton
Job Details: 09/16/2021
Found that drain solenoid melted and has continuous power being sent to it. Timer shorted as well as motor.
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS21MFAL00
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, BASEMENT UNIT, WATER POOLING IN FRIDGE. Inspected and found the defrost drain was plugged. I defrosted freezer and evaporator and cleaned out drain and watched it frost back over, and after 20 minutes it was only frosted over about 40 percent. Sealed system has failed. "
We serviced a
GE MICROWAVE
Model CVM9179SL1SS
Near Elk River, MN 55330
Matt
Job Details: 09/16/2021
"Customer complaint is, MIC SIDE WENT OUT. Inspected and tested. Found the magnetron has failed. Quoted customer to install new magnetron. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Otsego, MN 55374
Matt
Job Details: 09/16/2021
"Customer complaint is, ICEMAKER (5YRS OLD) RESET IT AND WORKED A LITTLE. ICE IS MELTING,POOLING WATER FRM TH IM. Inspected and found the ice maker was frozen up in the back. Defrosted all the ice out and reassembled. Tested ice maker and it seems to be working. Ice maker is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM3470HVA
Near Saint Michael, MN 55376
Matt
Job Details: 09/16/2021
"Customer complaint is, OE ERROR. Inspected and tested. Found the drain pump has failed. Also it seems like the bearing is in the beginning stages of failing, because theres a lot of play in the drum when it spins. Quoted customer to install new drain pump. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
BOSCH REFRIGERATOR
Model ???
Near Minneapolis, MN 55410
Phil
Job Details: 09/15/2021
The fridge is leaking water on the left side and there is ice under the bottom basket in the freezer. I am pretty sure the evap drain is plugged. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Albertville, MN 55301
Matt
Job Details: 09/15/2021
"Customer complaint is, WONT DRAIN. Inspected and found water in the dishwasher. Canceled and it drained it out. Started a power blast cycle and it filled, washed and drained great. I filled it and drained it about 5 times and it drained every time. I took apart and inspected the sump and removed the drain pump and everything looked good and I did not find any debris. Dishwasher is working great for me."
We serviced a
FRIGIDAIRE FREEZER
Model FFU14FC4CW1
Near Plymouth, MN 55447
Phillip
Job Details: 09/15/2021
The customer was concerned that there could be some damage to the freezer compartments after it had sat in some water that leaked into the garage. Upon arrival I found that the freezer was running and everything inside was frozen. The compressor had a amp draw less than 1amp and the overall amp draw with the compressor and fan was lass than 1 amp. I put into a defrost and the amp draw while in defrost was 3.5 amps. Everything checked normal today. I found no issues with the freezer.
We serviced a
KENMORE REFRIGERATOR
Model 795.731661
Near Mound, MN 55364
Phillip
Job Details: 09/15/2021
Its not cooling at all. The compressor is running but its not cooling. The compressor is bad.
We serviced a
LG DISHWASHER
Model FGID2466QF7A
Near Monticello, MN 55362
Matt
Job Details: 09/15/2021
"Customer complaint is, NOT DRAINING, SPINNER SEEMS LOOSE AND NOT CLEANING DISHES. Inspected and tested. Found the filter and screen were plugged solid and the lower spray arm is broken. Needs a new spray arm. I cleaned out filter and screen and filled the tub with water and it drained all the way, but the water is backing up into the sink. I started a heavy cycle and it filled, washed and drained, but is backing up into the sink. Dishwasher is draining and working great. The sink drain seems to be the problem. Advised customer to have the drain looked at. Im shipping the lower spray arm directly to the customer for them to install. ; ordrd 1 5304507158 (Lower spray arm)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 665.95788
Near Big Lake, MN 55309
Phil
Job Details: 09/15/2021
The oven will not self clean and just makes a clicking noise. Ordered a new lock mechanism. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model AEQ6000ES2
Near Rogers, MN 55374
Phil
Job Details: 09/15/2021
The dryer turns on and tumbles but there is not any heat. I am pretty sure the poor aiflow coming out the vent took the heater out again. Part number is 5300622032 (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model CRGF342AS1
Near Becker, MN 55308
Matt
Job Details: 09/15/2021
"Customer complaint is, ACUTATOR BUTTON FELL OFF, UNABLE TO USE. Inspected and found the start knob had broken. Installed new knob and tested. Dryer is working great. Dryer is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MDG9606BWW
Near Eden Prairie, MN 55347
Phil
Job Details: 09/15/2021
The dryer will not start. The customer said the start button does not feel right. The switch is NLA. An Arcade switch might work. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GFWR4805F2MC
Near Big Lake, MN 55309
Matt
Job Details: 09/15/2021
"Customer complaint is, WON'T DRAIN. Inspected and tested washer in test mode and everything was working great accept when it went into a spin it was shaking like crazy. I filled and drained it 4 times and it drained great every time. Started washer on a rinse and spin and it filled, agitated, drained and spun, but shakes a lot. The rear bearing has oil and grease coming out of it. The bearing is starting to fail not allowing it to go into a high spin with clothes in it.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5500SS
Near Minneapolis, MN 55407
Nate
Job Details: 09/15/2021
"Needs a new valve and gas line to valve. DW ordered new line, I already have valve. Coming back Wednesday or sooner to install. ; schdld next appmnt for 9/22 WED PM"
We serviced a
MAYTAG WASHER TOP LOAD
Model MAV3855AWW
Near Elk River, MN 55330
Matt
Job Details: 09/15/2021
"Customer complaint is, NOISE DURING WASH AND WHILE SPINNING AND NOT WRINGING CLOTHES OUT WELL. Inspected and tested. Found the transmission has failed.
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG700ESS0
Near Minneapolis, MN 55407
Nate
Job Details: 09/15/2021
"Replaced the outer door glass and the color that goes around the left front burner knob. Opened and closed the door 15 times, no issues. Works great now"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD36SDFTX2
Near Minneapolis, MN 55410
Nate
Job Details: 09/15/2021
"Not draining. The line was clogged. Cleaned out the drain line, ran 3 times and then cancelled and drained great each time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Minneapolis, MN 55410
Nate
Job Details: 09/15/2021
"Dishwasher doesnt always circulate water. Has a bad Diverter motor. Ordered a new one, coming back Monday to install. Heater works great. ; ordrd 1 W10537869 (Diverter)"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Champlin, MN 55316
Matt
Job Details: 09/15/2021
"Customer complaint is, LEAKING. Inspected and tested. Found the garbage disposal is plugged and when the dishwasher drains it backs up into the sink not allowing the dishwasher to drain all the way. I think the dishwasher was getting to much water in it and overflowing into the pan underneath and then onto the floor. I pulled the dishwasher out and ran it for over 20 minutes and it never leaked for me. The problem is with the garbage disposal. Customer knew he had a problem with the garbage disposal and is going to replace it when he has the counter tops and sink replaced."
We serviced a
LG WASHER FRONT LOA
Model WM1832CW
Near Minneapolis, MN 55437
Delton
Job Details: 09/15/2021
Found that the tub bearings are worn out and is causing it to sound like an airplane in spin mode. Rear tub part is discontinued
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Eden Prairie, MN 55347
Delton
Job Details: 09/15/2021
"Replaced parts, tested and dryer runs quiet and is heating and working good."
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, MN 55424
Delton
Job Details: 09/15/2021
"Several things going wrong. Wont heat, turntable wont turn, door hard to open. Control board bad and not sending power out to transformer. Open lever plastic is cracked and not fully pushing to open door. Latch hook plastic is cracked. All parts are discontinued NLA. Turntable motor 66245; latch hook 66742; open lever 66708; control board 66660.; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE525S0HV1
Near Richfield, MN 55423
Delton
Job Details: 09/15/2021
"Found that terminal block was burnt and wire to control board burnt off. Customer approved estimate. Replaced terminal block and spliced new connectors, tested and range now powers on and is heating and working good.; used 1 Wp9761958 (CORD BLOCK) from stock"
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Minneapolis, MN 55420
Delton
Job Details: 09/15/2021
Customer showed me picture of nE error which means not dirverting from upper and lower spray arms. I ran test and it was diverting but then i got HE error. I suggested sump assembly which would replace both parts for those errors and based on repair costs customer will think about it and call back in if they want to proceed. Sump assembly part ajh31248608. Quoted $426 and would need 2 hours block if they want to repair.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Delton
Job Details: 09/15/2021
"Replaced motor, tested and no errors and dishwasher is working good."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW97HEXL2
Near Plymouth, MN 55446
Seth
Job Details: 09/15/2021
"Not auto dispensing detergent, loud during operation. Washing machine has a failed rear main bearing I have 1/16 to 1/8 inch of play. Dispenser is outdated new detergent is to thick, I worked with the customer about correct detergent dose and usage. Please send into authorizations. ; saved tckt , states that autho needed"