We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Cottage Grove, MN 55016
Hyrum
Job Details: 04/10/2024
"Customer is concerned that the bake function on her range isnt maintaining the correct temperature for the entire process of cooking her food. We set a digital thermometer inside the oven and preheated to a set temperature, the temperature did fluctuate up and down but the average reading was the set value. We instructed the customer about how her oven works and some strategies to try so that door can achieve better results with her food."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSC
Near Apple Valley, MN 55124
Delton
Job Details: 04/10/2024
"Replaced glass cooktop, tested and cooktop is working good."
We serviced a
LG DRYER
Model DLEX7177WM
Near Cold Spring, MN 56320
Brandon
Job Details: 04/10/2024
"Customer stated the unit was making noise.Disassembled and found 2 of the drum rollers were locked up. Customer approved replacement of the belt, rollers, and idler pulleys. Cleaned out the unit, replaced the belt, rollers and idler, cycle and tested the unit is running as is should"
We serviced a
MAYTAG RANGE
Model MGT8775XS00
Near Chanhassen, MN 55317
Adam
Job Details: 04/10/2024
Left front burner not working whole valve is bent knob is right. Was here last year to replace the left rear valve because it was seized this is a different valve. Installed new valve test multiple times for leaks of bubble solution. Everything now is working properly.
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near St. Cloud, MN 56303
Brandon
Job Details: 04/10/2024
"Customer states there is an issue with the door latch. Found the issue is the front panel and bulkhead are bent in the middle. This is causing an issue with the door making contact. Informed John of the issue and suggested the only thing I could do is reverse the door so the switch would be on the hing side and not the latch side. John approved the repair and a clamp for the hose. ALL GOOD.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US/AA
Near Maple Grove, MN 55369
Nate
Job Details: 04/10/2024
Dishwasher leaked and gave the overflow error. They unplugged it and let it sit for a couple days and now it is totally dry by itself. The only evidence I saw of leaking looked like it wouldve come from underneath the seal going around the perimeter of the sump assembly. I used a special sealant around that and told them to give it 24 hours to totally cure.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG307AAWP/XAA
Near Saint Paul, MN 55106
Hyrum
Job Details: 04/10/2024
"Verified customer concern about the lack of cold air in the refrigerator. Entered the sealed system on the compressor service port and found the low side in vacuum, indicating a high side leak. The freezer evaporator had no frost at all, fresh food had a small amount of frost. Added refrigerant to check for visual evidence of leakage but couldnt find any, tells us that the leak is inside the cabinet and cant be reached for repair. Added refrigerant may produce cold air for a small amount of time.
We serviced a
GE REFRIGERATOR
Model GNE29GGHCWW
Near Rogers, MN 55374
Nate
Job Details: 04/10/2024
Freezer is -5 and ff is 56. Plugged in newfi and found that evaporator fan hasnt run for a few days. Found a bad fan. Streamed out evaporator and replaced fan. Fan runs great now. Drain line in ff section was also iced up. Steamed that out. Drains great now.
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Minneapolis, MN 55406
Hyrum
Job Details: 04/10/2024
"Customer is concerned that their dishwasher repeatedly stops running because of a water tap error code. The resistance of the DW motor windings measured at expected levels but a loose harness was found. Once the harness was secured, the DW operated like normal. We tested the machine and it is in good, working order. Reinstalled the DW"
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATEE9ASP176TW01I
Near Maple Grove, MN 55311
Nate
Job Details: 04/10/2024
"Complaint is its not drying. I ran it, it heats great. Vacuumed out lint inside, and inside bulkhead. Made sure that the vent behind it is clean. Everything works well.
We serviced a
LG REFRIGERATOR
Model LFC20770STB/01
Near St. Cloud, MN 56304
Brandon
Job Details: 04/10/2024
"Returned with the part, installed the door flap, cycled and tested"
We serviced a
LG REFRIGERATOR
Model LFX25978SW/00
Near Elk River, MN 55330
Adam
Job Details: 04/10/2024
customer complaint is unit not cooling. a new compressor. Verified complaint and installed new compressor found out of oil in the system. Flushed it all nitrogen once it was all cleaned out. Install new compressor and dryer. Pressure tested and vacuumed. Filled with the correct amount of 134. Unit is now cooling properly explained customer could take 24 hours to cool
We serviced a
FRIGIDAIRE DRYER
Model FARE4044MW1
Near St. Cloud, MN 56303
Brandon
Job Details: 04/10/2024
"Returned with the heat element, installed heat element vacuumed out the unit, lubed up all the drum rollers. Reassembled cycled and tested the unit heated as is should. Checked the outside vent and its at 13.5 mph lots of debris in the vent informed the customer it could use a cleaning. Customer will clean"
We serviced a
ELECTROLUX DRYER
Model EFME627UTT1
Near Sartell, MN 56377
Brandon
Job Details: 04/10/2024
"Returned with the part, installed the board and the wire harness the board came with, cycled and tested, the unit worked as it should"
We serviced a
WHIRLPOOL WASHER
Model LA5578T
Near Roseville, MN 55113
Jess
Job Details: 04/10/2024
"Unit unable to spin out. Needs clutch and motor coupling. Also, transmission is just barely starting to leak and I pointed that out to the customer. He decided he just wanted to replace the clutch and motor coupling for now because of the added expense and he is moving soon and just wants it to work. Washer now cycles properly and runs good. Job complete.
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATEE9ASP176TW01
Near Maple Grove, MN 55311
Nate
Job Details: 04/10/2024
"Replaced two bad rollers and a bad belt. Vacuumed out dryer. Runs great now.
We serviced a
GE RANGE
Model JB655SK7SS
Near Minneapolis, MN 55401
Nate
Job Details: 04/10/2024
Replaced bad main pcb. Works great now.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5000GW/A
Near Minneapolis, MN 55413
Nate
Job Details: 04/10/2024
Running loud. Found two bad support rollers. Cleaned off shafts and replaced rollers. Vacuumed out a ton of lint and cleaned up the other two roller shafts. Runs great now.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Minneapolis, MN 55403
Nate
Job Details: 04/10/2024
"Replaced valve that had a lot of sediment in it. I turned on the cold water when the waterline was disconnected from the washer and water just trickles out. Told them they will need to have a plumber fix that, possibly a bad water valve shut off. Washer itself is good now though."
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55436
Delton
Job Details: 04/10/2024
Customer says washer will intermittently start and fill the tub with clothes but then not advance and he thinks the status lights will blink. Machine will then be unresponsive and customer cant get the washer to advance or drain out the water.I tested washer with load of clothes that he said causes the problem frequently; washer is working good as im here. No errors and all functions are working. I explained to customer that when the problem happens again to take a video on his phone because which lights and how many times they blink is an error code that will help us know what failed. I showed customer how to cancel and drain out the water for future use and if the problem keeps happening to take a video and call us back so we know what the issue is.
We serviced a
LG RANGE
Model LRG3061ST/01
Near Minneapolis, MN 55408
Delton
Job Details: 04/10/2024
"Found that the igniter is weak and not turning on gas, causing the F9 error. Customer approved estimate. Replaced igniter, tested and oven preheats and is working good.
We serviced a
ASKO++ DISHWASHER
Model 44256301
Near Minneapolis, MN 55413
Hyrum
Job Details: 04/10/2024
Customer is concerned with the F10 error code that appeared on the display screen. The drain pump was running on arrival and the error code was audible.700423 heater seal427450 pressure hoseOffice will need to research part and labor costs and reach out to the customer to go forward with repairs or not. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near St. Cloud, MN 56301
Brandon
Job Details: 04/10/2024
"Customer states the unit is not draining.Vacuumed out the drain, removed the pump and found debris is the pump. Cycled and tested found the lower spray arm not working, the pump is runing, customer approved replacement of the deverter motor ; ordrd 1 W10537869 (Diverter motor)"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Otsego, MN 55330
Adam
Job Details: 04/10/2024
Customers complaint as making a loud winding noise during operation. Verified complaint found that the motor itself is going out. This has a 10 year warranty on direct drive motor. Quoted customer for motor assembly and labor. He said hes gonna see if he can get LG to cover the motor and let us know.; eml tckt failed
We serviced a
LG WASHER
Model WD200CV
Near Otsego, MN 55330
Adam
Job Details: 04/10/2024
"Customer complaint is doors broken, and the unit was leaking. Customer said it was leaking around the door before the door broke themselves. Reinstalled door the best I could tested all our features only spot. I was getting to leak around the door itself quoted for a new door assembly into install customer approved, ordered part and rescheduled customer.; ordrng 1 AGM75369502 (DOOR ASSM)"
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Minneapolis, MN 55424
Delton
Job Details: 04/10/2024
"Found that there is a slow leak from filter housing. Customer approved estimate, ordering part and rescheduling.; ordrd 1 4874970100 (Filter housing)"
We serviced a
ASKO++ DISHWASHER
Model D5554
Near Minneapolis, MN 55439
Delton
Job Details: 04/10/2024
"Upper rack is getting stuck in the pipe for the upper spray arm. Plastic pieces worn and would need to replace divider 428791; guide 700385; door gasket 700310Cant find parts in stock. Please search parts and contact customer with estimate.; saved tckt , states that autho needed"
We serviced a
MAGIC CHEF RANGE
Model 31JN-3KK
Near Sartell, MN 56377
Brandon
Job Details: 04/10/2024
"Customer stated the oven was not heating. Cycled and tested found the igniter not working correctly, quoted the customer customer a new igniter and customer approved. Replaced the igniter, cycled and tested the oven works correctly as it should ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model ELFG7537AT1
Near Wyoming, MN 55092
Jess
Job Details: 04/10/2024
"Gas dryer takes very long time to dry on Towels cycle and is a bit noisy during operation. Spoke with tech support and ran unit through diagnostics as well as performed a factory reset to the control board. There were no error codes or defective parts relating to this particular issue. I took temps from both timed dry and towel dry with temps appearing normal for both cycles. Recommend using Timed Dry on High Heat at Max Dry level which bypasses the auto-dry feature.* Rollers and idler pulley are causing some noise and should be replaced. Needs rollers x 4, part # 5304523152 and idler pulley, part # 134793511Scheduled a return visit this upcoming Wednesday with Phil to install the rollers and idler pulley.; schdld next appmnt for 4/17 WED !"
We serviced a
MAYTAG DRYER
Model MDG5500AWW
Near Minneapolis, MN 55423
Nate
Job Details: 04/10/2024
Replaced bad baffle. Used new screws and washers. On nice and secure now. ; schdld next appmnt for 4/16 TUE !
We serviced a
SAMSUNG REFRIGERATOR
Model RS257BARB
Near Minneapolis, MN 55423
Nate
Job Details: 04/10/2024
"Light switch is flaky. Needs DA34-10120E. Tried to see if someone local has it, but didnt have any luck. Ordered switch, coming back to install. Installed lights. ; ordrd 1 DA34-10120E (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Clear Lake, MN 55319
Brandon
Job Details: 04/09/2024
"Customer states the unit makes a lot of noise while Agitating.Ran the diagnostic mode and found it spins fine, found the cam assembly worn out, removed the old cam installed new cycled and tested, no noise, ran calibration mode."
We serviced a
SAMSUNG WASHER
Model WF405ATPASU/AA
Near Eagan, MN 55123
Delton
Job Details: 04/09/2024
"Getting tE error (thermistor error) found that there was a broken wire. Spliced in wire, secured it, tested and washer now starts cycle. All function are working. Washer is working good."
We serviced a
BOSCH DISHWASHER
Model SHP865WD2N/01
Near Mendota Heights, MN 55118
Delton
Job Details: 04/09/2024
Found that the mounting brackets were bent and fallen off. I bent back and secured brackets. Dishwasher is secure to cabinet and is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Minneapolis, MN 55416
Nate
Job Details: 04/09/2024
"Water filer was frozen. Thawed out filter and now water dispenses awesome. Recommended turning up temp in fridge from 35 to 38. Showed customer how to take filter out, and let her take a video.
We serviced a
GE DISHWASHER
Model DDT700SMN4ES
Near St. Cloud, MN 56303
Brandon
Job Details: 04/09/2024
"Customer states the unit is not filling with water, plugged in the module and checked for codes found there was a circulation code. Ran a tests and found the heater only got to 94 degrees before going down to 92 degrees. Replaced the heater and tried again. The heater was at 109 degrees and still going. Cycled and tested sounded like the unit was working fine but when you opened the door no water was coming down the racks and the spray arm in the the same spots, the diverter disc was not turning it was stuck in one spot and only spraying the silverware. Removed the tubes for the spray arms and checked for debris, removed the discs and cleaned out the debris. Cycled and tested the unit is spaying as it should."
We serviced a
LG REFRIGERATOR
Model LRFS28XBS.ASTCNA1
Near St. Cloud, MN 56304
Brandon
Job Details: 04/09/2024
"Installed new right door, removed the damaged one , installed new door, put decal on, changed over the handle, the seal and the shelfs."
We serviced a
LG RANGE
Model LREL6323S01
Near Minneapolis, MN 55416
Hyrum
Job Details: 04/09/2024
"Tested the continuity on the bake element and found that it was defective. ST had shipped parts ahead of todays appointment, so we had the needed element for replacement. Also adjusted the bake fan that was railing against the cage. Everything works like new now."
We serviced a
LG WASHER
Model WM4000HBA
Near St. Cloud, MN 56304
Brandon
Job Details: 04/09/2024
"Customer stated the unit would not drain.Checked and drained the filter drain line, vacuumed out the water, tried removing the filter and it was stuck, was able to get filter out and it was full of debris. Cleaned out the filter ran the diagnostic function and filled with was water drained out the unit ran twice and the unit drained fine each time ."
We serviced a
LG REFRIGERATOR
Model LRFXC2416D.ASBCNA0
Near Clearwater, MN 55320
Brandon
Job Details: 04/09/2024
"Returned with part installed the board, unit works fine no codes"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Savage, MN 55378
Delton
Job Details: 04/09/2024
ER 65 error. Called speed queen and they said that service bulletin to replace the UI with Version 5 and thatll fix the problem. Replaced UI with new version. Tested and washer starts and all functions are working good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH73521CS-3
Near Blaine, MN 55434
Nate
Job Details: 04/09/2024
Found broken wires in the hinge. Spliced in six new wires. Didnt have much to work with but it was a success. Now it doesnt go dead and reset the clock.
We serviced a
BOSCH REFRIGERATOR
Model B36CT81SNS/03
Near Minnetrista, MN 55364
Adam
Job Details: 04/09/2024
Customer complaint is not dispensing water. Phone when I press the button nothing happening inside the door. Removed dispenser button assembly pressed on switch and it started to give water cleaned up dispenser assembly reassembled now units working properly. Checked icemaker icemaker must be making ice cause there was a bunch of ice in there and was turned off turned the icemaker on did cycle and filled no issue there.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP117TW13
Near Waconia, MN 55387
Adam
Job Details: 04/09/2024
"Installed water valve from pre-diagnosis. Also turned down water pressure tested theres lots of suds already and unit cleared out the suds then ran unit three times with 2 tablespoons of soap, 3 tablespoons of soap, and 4 tablespoons of soap never leaked out the front. Explain what I found customer and they will test it themselves"
We serviced a
LG DRYER
Model DLEX5170W
Near Chaska, MN 55318
Adam
Job Details: 04/09/2024
Customer complaint making loud noise during tumbling. Disassembled unit and found one of the rollers completely destroyed. 2 others stiff. Quoted for kit repair. Customer approved installed parts. Reassembled and tested. Unit is now sounding normal.
We serviced a
MAGIC CHEF RANGE
Model 3468VVV
Near Minneapolis, MN 55443
Nate
Job Details: 04/09/2024
Replaced bad main board that was refurbished. Works great now.
We serviced a
SAMSUNG DRYER
Model DVE45N5300V/A3
Near Maple Grove, MN 55369
Nate
Job Details: 04/09/2024
Not heating. Found a bad heater assembly. Replaced and vacuumed out dryer. Heats great now.
We serviced a
MAYTAG WASHER
Model MDE17MNAYW1
Near Saint Paul, MN 55104
Hyrum
Job Details: 04/09/2024
"Found a bad thermo fuse. Replaced with a part from Dey appliance. Turning the unit on to check for functionality, recommend customer cleans out dryer vent to prevent issues down the road.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Maple Grove, MN 55369
Nate
Job Details: 04/09/2024
"Customer complaint was that its not filling with water. I ran it and it fills with water, but the wash motor was seized up. I tapped it with my screwdriver and it started running. Now its running great.
We serviced a
LG WASHER
Model WM3370HWA
Near Arden Hills, MN 55112
Nate
Job Details: 04/09/2024
Not draining and OE error. Found some play between tubs and bad drain pump. Let customer know the bearing is in early stages of going bad. They wanted to proceed with drain pump repair. Replaced drain pump. Drains great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHT2055VD3
Near Lakeville, MN 55044
Delton
Job Details: 04/09/2024
"When fridge door was closed the freezer door would pop open and stay open a crack. Checked seal and is closing and sealing. I explained that the air pressurizes and pops that open and only thing that keeps the door shut is gravity. I raised the front feet, door now closes when popped open. Refrigerator is working good."
We serviced a
WHIRLPOOL RANGE
Model RF265LXB 1
Near Rice, MN 56367
Brandon
Job Details: 04/09/2024
"Customer states the oven does not get up to the correct temperature. Cycle and tested on bake, the unit never got over 275 degrees, tried turning the broil on and the element never heated up. Made sure there was power going to the element and there was. Gave customer a price for a new element, customer is interested in fixing the element ; ordrd 1 W10856603 (Broil element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55427
Nate
Job Details: 04/09/2024
"Leaking from the diverter. I did not have a diverter seal on me. Im out. Quoted $69 total to replace seal. Can someone please order me some diverter seals? Coming back next Monday to install. ; schdld next appmnt for 4/15 MON PM, states that autho needed"
We serviced a
UNKNOWN DRYER STACKED++
Model 835?
Near Saint Michael, MN 55376
Adam
Job Details: 04/09/2024
Customer complaint is unit not drying. Found that the unit is heating. This is a 120 unit not running off 240 so it runs a little bit cooler. Found that the vent isnt working or getting any air out of it. This assembled the back and found that the belt has fallen off. Tried to reinstall belt and it seems very stretched out loose. I think we need a new belt assembly. Tried calling Techline no answer had to leave a voicemail added photo of part loose not sure if we need other parts with the Aztec line if we need other parts to fix this unit never worked on the unit like this before and no info available; saved tckt
We serviced a
UNKNOWN RANGE
Model UGP-30CR
Near Minneapolis, MN 55407
Hyrum
Job Details: 04/09/2024
The flames ignite for each burner and in the oven cavity but do not seem to burn very strong. This range has parts for propane fuel operations rather than LP fuel. Could someone please research the conversion kit so that we can fix the appliance for our customer.; saved tckt
We serviced a
GE DISHWASHER
Model GDF510PGR5WW
Near Minneapolis, MN 55409
Hyrum
Job Details: 04/09/2024
"The dishwasher door latch is busted and will need to be replaced for the machine to work. ; eml tckt failed , states that autho needed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Minneapolis, MN 55409
Hyrum
Job Details: 04/09/2024
"The dryer needs a new high limit thermostat, tested other components and they check out.; eml tckt failed"
We serviced a
FRIGIDAIRE RANGE
Model FEF336ECG
Near Prior Lake, MN 55372
Delton
Job Details: 04/09/2024
Found that the bake element is open. Ordering part and rescheduling.; ordrng 1 316075103 (ELEMENT - BAKE (STANDARD))
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Clearwater, MN 55320
Brandon
Job Details: 04/09/2024
"Customer states the display is not working. Removed the front cover and tested found the voltage going to the display was all over the place, pulled unit out and tested the back board, got 12volts . Checked again on the front harness and it was getting 12 volts. Customer approved the repair, ; ordrd 1 5304532498 (Wire harness) and 1 5304524332 (Control board)"
We serviced a
ASKO++ WASHER
Model 10762210
Near Minneapolis, MN 55408
Hyrum
Job Details: 04/09/2024
"The customer is experiencing water hammer symptoms, we couldnt replicate the exact noise but a similar noise was noticed. The part order was not through a regular warehouse, special order. ; saved tckt"
We serviced a
BROAN VENT HOOD
Model 619004EX
Near Chaska, MN 55318
Adam
Job Details: 04/09/2024
Customer complaint is motor not kicking on. Lights kick on. Light on van switch when turning it on so were getting power to the switch. Turned off breaker. Dropped the control board. Disassembled to test. Tested voltage was getting voltage to the switch and back from the switch then up to the fan from the control board not able to access fan because its built into the attic. Looking like it needs a new van assembly ; states that autho needed
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Maple Grove, MN 55311
Nate
Job Details: 04/09/2024
"Did all the work to do the new icemaker and installed the new water valve, and after it cycled part way, the icemaker motor stopped. Heard the fan on the icemaker assembly starting and stopping before it stopped. Told customer to give it 24 hours to see if it makes ice. She will call if it doesnt. If it doesnt, Ive never seen this. Maybe come back with a new auger assembly with the fan? And another new icemaker?; used 1 W10882923DNS (ICEMAKER) from stock, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model DBI664
Near Shakopee, MN 55379
Delton
Job Details: 04/09/2024
"Found that the start button on the user interface board broke off. Would need new UI board. Cant find part in stock. Please search part and contact customer with estimate.UI Part# 818170; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Saint Paul, MN 55104
Hyrum
Job Details: 04/08/2024
"Customer states machine was leaking probably around the float. Opened up the machine and ran it and discovered that it was definitely leaking through the float seal. Took the float seal off, cleaned it and tightened it down because it was very loose. Went ahead and tested it and reinstalled the dishwasher. Everything looks like its working great right now."
We serviced a
FRIGIDAIRE WALL OVEN++
Model GCWM3067AFB
Near Elk River, MN 55330
Matt
Job Details: 04/08/2024
MICROWAVE OVEN COMBO TOP IS M/W BOTTOM IS OVEN - LOST POWER NO LONGER RESPONDING NO LIGHTS. I found the fuse is blown. Found a service bulletin for this issue. It says if the fuse is blown theres another issue. I called techline and talked to Russ and he helped me find a bad door switch on the left side. Customer approved repairs. Installed new fuse and both left and right door switch assemblies. Tested and microwave is working great. Microwave is now fixed.
We serviced a
LG DRYER
Model DLGX5781VE
Near Osseo, MN 55311
Matt
Job Details: 04/08/2024
SHAKING AFTER VENTS WERE CLEANED. Found one of the fins on the blower wheel is broken off. I called and talked with Andrew and he approved replacing blower wheel. Installed new blower wheel and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
ELECTROLUX DISHWASHER
Model EWDW6505GB0
Near Eagan, MN 55123
Delton
Job Details: 04/08/2024
"Door cables broke. Replaced cables, tested and door now opens slowly and doesnt fall open. Tested and dishwasher is working good."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Minneapolis, MN 55418
Hyrum
Job Details: 04/08/2024
"Customer states that control board is intermittently not powered. Unable to use dishwasher sometimes. Went ahead and disconnected the main control board and user interface until I got it to reset. If customer wants this issue resolved completely, they will need to replace the interface board. But at this time the machine is running properly.
We serviced a
SAMSUNG DRYER
Model DV40J3000EWIA2
Near Minneapolis, MN 55418
Hyrum
Job Details: 04/08/2024
Replaced heater with part from truck stock and tested. Machine seems to be working great and heating properly.
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Minneapolis, MN 55416
Nate
Job Details: 04/08/2024
"When they plug in range, bake comes on and will do a runaway temp. Even when they dont turn on bake. I did a board repair. Tested it, and instead of it running up to 700 degrees like they said it normally does, it stopped at 350. And when I initially plugged it in, the bake didnt automatically come on. it is working great now.
We serviced a
LG DRYER
Model DLEX7177WM
Near Minneapolis, MN 55424
Delton
Job Details: 04/08/2024
"Found that there was dryer sheet with bunch of lint that was stuck in blower wheel causing it to go out of balance and vibrate loudly. Removed debris, and cleaned out lint, tested and dryer now runs quiet and is working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMO1611LS
Near Minneapolis, MN 55419
Nate
Job Details: 04/08/2024
Tightened up a few screws after uninstalling the microwave. No noises now.
We serviced a
FRIGIDAIRE RANGE
Model LFGH3054UFD
Near Minneapolis, MN 55422
Nate
Job Details: 04/08/2024
"Rear right burner not sparking or igniting. Found the wire to the igniter was crimped under some metal and it was grounding out. Fixed the wire with insulation, now it ignites awesome."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF7A
Near Lino Lakes, MN 55038
Hyrum
Job Details: 04/08/2024
Customer states that they are not getting good wash performance from the machine. Upon arrival opened it up and discovered that the ports on the spray arms were very very clogged up. Discovered that the filter had not been installed correctly and instructed customer on how to reinstall the filter. Went ahead and replaced the lower wash arm and cleaned out the upper wash arm for customer. Tested and it worked great.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Minneapolis, MN 55432
Nate
Job Details: 04/08/2024
"Replaced bad UIB and bad main PCB. Ran through a full calibration mode. Then put on a quick wash. Everything runs well now.
We serviced a
ASKO++ DISHWASHER
Model D5636XXLSHI
Near Osseo, MN 55311
Nate
Job Details: 04/08/2024
"Replaced bad hose and fixed leaking drain line. Runs great now, no leaks."
We serviced a
KENMORE DISHWASHER
Model 66513223N414
Near Maple Grove, MN 55369
Nate
Job Details: 04/08/2024
"Dispenser wouldnt latch. Installed new dispenser, and it latches great now."
We serviced a
LG DRYER
Model DLGX5781WE
Near Woodbury, MN 55125
Hyrum
Job Details: 04/08/2024
Customer states it makes a loud thumping sound when running. Opened up the machine and discovered a bad roller. Replace the roller from truck stock. Seems to be working perfectly now.
We serviced a
MAYTAG WASHER
Model MWWC565FW3
Near Rice, MN 56367
Brandon
Job Details: 04/08/2024
"Customer states the unit wont drain.Customer informed me the unit has been running fine after the not draining incident, cycled and tested found the unit had a code for being out of balance. Ran diagnostics and found the unit shakes quite a bit empty. The customer states the unit has always shook like that. Checked and found the unit was not level, tried leveling and the unit wouldnt stay level the wood floor is sagging the customer is going to put a sheet of thick plywood down if the issue continues. I suspect the no drain is from the floor causing the unit to shake. This is a prefabricated house so the customer was unaware of the thickness of the floor."
We serviced a
FRIGIDAIRE COOKTOP++
Model GCCI3667AB
Near St. Cloud, MN 56301
Brandon
Job Details: 04/08/2024
"Returned with part, disassembled the cook top before installing new board, Called tech support talked with Mike. After a lot of discussion and checking the jumpers in the generators and checking the connections to the main board, the suspected issue is the harness going from the right generator to user interface. Ordered part. Case number 87166163 Mike ; ordrd 1 5304531655 (Wire harness)"
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA
Near Minneapolis, MN 55430
Hyrum
Job Details: 04/08/2024
DE92-02588G control boardDG34-00006A door switch5303935066 igniterCustomer states that the igniters keep breaking and burning out and this is happened about three or four times. Upon arrival discovered a failed igniter. Replaced igniter with a new part from truckstop. Discovered that igniter was not getting proper voltage from the control board. Trace back to the control board and discover the control board was failed also discovered intermittent Dors causing the oven to flicker. All three of these parts will need to be replaced to get this machine going.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN542SP111TW01
Near Minneapolis, MN 55416
Nate
Job Details: 04/08/2024
Timer is internally stripped. Quoted for new timer. Coming back to install. ; ordrd 1 37922P (Timer)
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS117TW01
Near Minneapolis, MN 55437
Delton
Job Details: 04/08/2024
"Found that after dryer is running for 10 minutes with load of towels the motor has a low screeching noise. Also ordering rollers. Idler and blower wheel incase i cant get the blower wheel off. Ordering parts and rescheduling.; ordrng 1 D511629P (Motor) and 1 D510139p (Blower wheel), ordrd 1 D516792 (Idler pulley) and 1 Rb170002 (Roller kit)"
We serviced a
FRIGIDAIRE COOKTOP++
Model FPGC3077RS
Near Lakeville, MN 55044
Delton
Job Details: 04/08/2024
Customer states that the front right burner flame seems to be uneven. The main complaint is that the burner knobs will get too hot and will burn you if the cooktop be being used for over 30 minutes.This household uses the cooktop and cooks a lot. The design of this is that the front burner knobs are raised so when a pan is used it pushes heat towards the front onto the raised cooktop burner section heats up that metal and gets does get hot to the touch to where I couldnt keep my hand on it.I explained that the burner flames look good and are normal but that I couldnt change the design of the cooktop to prevent knobs getting hot. I told customer that I would send this to office but that I dont know exactly the next step and who would be responsible since there wasnt a malfunction but more of a design issue of this cooktop.Office: please follow up with customer and see if she would need to contact Electrolux directly? I told her that she may need to contact Lennar but that we would look into first since its not a malfunction ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near St. Cloud, MN 56301
Brandon
Job Details: 04/08/2024
"Returned with parts. Removed the old ice maker. Unplugged the unit, changed out the board, steamed out the built up ice in ice maker area. Installed new kit. Customer knows to wait for ice. Did not notice any leaks or issues with the new ice maker."
We serviced a
LG REFRIGERATOR
Model LFCS22520S /02
Near St. Cloud, MN 56304
Brandon
Job Details: 04/08/2024
Customer states the unit is not cooling.Removed the freezer door and drawer. Found the evaporator warm. Pulled the unit out and checked the compressor and it is running and loud. Informed the customer it is a sealed system issue. Customer would like a quote for repair. ; O-emld tckt
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115TW01
Near Woodbury, MN 55129
Hyrum
Job Details: 04/08/2024
"Customer states that the machine is beeping randomly when they are not doing laundry. Went ahead and opened and checked the main control board on the top of the machine. Checked the voltages and they seem appropriate. Check the sensor pads themselves and they seem to be in good condition. Went ahead and cleaned off the sensor pads to make sure they werent receiving accidental touches. if issue persists, the customer will need to replace this board to get the machine going. Customer could not commit to any repair at this point and just wants to try out if the cleaning made a difference. If the customer calls back in please order this board.204064p - user interface board."
We serviced a
KENMORE RANGE
Model 66578003801
Near Clear Lake, MN 55319
Brandon
Job Details: 04/08/2024
Customer states the bake function is working on the top oven. Customer informed me that he changed the igniter himself trying to to repair himself and it did not fix the issue. Removed the back cover and found the board had no voltage going to either igniter when either oven was turned on. Gave customer a price for a new board customer approved. ; ordrd 1 WPW10194002 (Control board)
We serviced a
GE DISHWASHER
Model GEDISHWASHER
Near Minneapolis, MN 55407
Hyrum
Job Details: 04/05/2024
Customer states that the door will not stay latched. Opened it up and discovered that the spring in the door latch mechanism that holds the latch in place had broken. Could not find a replacement part in stock at any of our local suppliers. Went ahead and took the old spring and bent to new hook on the end of it. Reassembled the door latch mechanism and put the door back together. Tested and it seems to be working OK at this time. Customer is satisfied with the repair.
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AFA
Near Saint Michael, MN 55376
Matt
Job Details: 04/05/2024
"MICROWAVE ISSUES, INSTALLATION, INSTALLATION HARDWARE ISSUES-INSTALL MOUNTING STUD. Microwave is missing the right side mounting stud. Installed new mounting stud on right side. Microwave is now fixed."
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Brooklyn Park, MN 55443
Matt
Job Details: 04/05/2024
BEEP RANDOMLY AND SOMETIMES GOES DEAD. Dishwasher is dead when I got here. I power cycled it and after about the 10th time and powered on. I hooked up SmartHQ and theres a software update available for this issue. Customer approved installing update. Installed software update and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Minneapolis, MN 55442
Nate
Job Details: 04/05/2024
Replaced bad temperature sensor. Everything should work well now. Last time I was there tech-support had me take readings on the sensor and the sensor thought that temperatures were higher than what they were causing it to run at a lower temperature.
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AF
Near Minneapolis, MN 55411
Nate
Job Details: 04/05/2024
Replaced bad main pcb and relay board. Now clock and bake and cook top works great.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Minneapolis, MN 55401
Nate
Job Details: 04/05/2024
"Unit is stacked. Rear roller shafts were rusted on to the frame. Took extra time getting them free to install new rollers. Replaced rollers and idler pully, and belt. Vacuumed out dryer. Runs quiet now."
We serviced a
GE WASHER STACKED++
Model WCVH4800K2WW
Near Minneapolis, MN 55401
Nate
Job Details: 04/05/2024
Replaced bad valves. Works great now.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP117TW13
Near Minneapolis, MN 55424
Nate
Job Details: 04/05/2024
Replaced bad belt. Found where loose screw came from on back. Made sure all screws and bolts tight. Ran through a spin cycle.
We serviced a
ELECTROLUX WASHER
Model EFLS527UTT0
Near Minneapolis, MN 55424
Nate
Job Details: 04/05/2024
"Customer wanted a new bellow installed. I went to Sundberg and picked one up from will call, came back and installed.
We serviced a
SAMSUNG DRYER
Model DVG45T3400V/A3
Near Minneapolis, MN 55433
Matt
Job Details: 04/05/2024
DRYER SOUNDS LIKE ITS GOING TO RUN AWAY. VIBRATING SUPER LOUD AND HARD. RUNNING REALLY HARSH. Dryer has a vibration noise. Disassembled and found the blower wheel is full of lint. Cleaned out blower wheel and bulkhead. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHEM78Z55N/01
Near North Oaks, MN 55127
Hyrum
Job Details: 04/05/2024
"Customer states that theyre concerned that the dispenser doesnt work all the way because sometimes it doesnt fully open and dissolve all the pods. Ask customer about their soap usage and they said that they had switched to these very large pods for the dishwasher. Opened it up and saw that the pods were sticking and preventing the lid from opening all the way on the dispenser. Also inform customer about, the use of rinse aid and other cleaning products for the dishwasher. At this point, I went ahead and cleaned out the dispenser and made sure that the door was able to open and close properly. Everything seems to be working right now."
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Saint Paul, MN 55117
Hyrum
Job Details: 04/05/2024
Replaced pressure switch with part from Sundberg and tested. Machine seems to be working perfectly now. Complete.