We serviced a
GE REFRIGERATOR
Model GTK18ICXARBS
Near Minneapolis, MN 55408
Nate
Job Details: 05/25/2022
Icemaker has been having flecks of debris in the ice cubes. Found the inlet fill grommet is bad. Also needs new clamp and waterline. Fill grommet WR02X10804.WR17X11492 hose WR02X11437 clampComing back next week to install ; ordrd 1 WR17X11492 (Fill hose) and 1 WR02X10804 (Grommet) and 1 WR02X11437 (Clamp)
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS2
Near Minneapolis, MN 55408
Nate
Job Details: 05/25/2022
"Not running when clothes are in there. Ran it, sounds like an airplane. Has a bad bearing. "
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/00
Near Blaine, MN 55449
Matt
Job Details: 05/25/2022
"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. Part numbers ADD74236404, AED75013007. I cant find the part number for the studs. ; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11086742701
Near Clear Lake, MN 55319
Seth
Job Details: 05/25/2022
Failed belt and idler was found unit would not start. I installed a dryer repair kit and cleaned the dryer. It is now fixed. Note I found a few other issues in the dryer mainly a loose crossmember causing the control board spark in ark to the lid and a loose heater. I rectified those while I was inside.; used 1 4392067 () from stock
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Otsego, MN 55330
Matt
Job Details: 05/25/2022
"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Parts on order. ; ordrd 1 4413EA1004D (Rotor) and 1 EBR76262102 (Main board)"
We serviced a
GE REFRIGERATOR
Model PFE28KYNFS
Near Chanhassen, MN 55317
Adam
Job Details: 05/25/2022
Hooked up water line because it was cut. Now unit is good to install
We serviced a
KENMORE DRYER- GAS
Model 110.7810231
Near Eagan, MN 55123
Delton
Job Details: 05/25/2022
Disconnected dryer vent and dryer is cycling heat normally. I attach vent and it was short cycling and cutting heat off early. Vent will need to be cleaned but if it keeps happening I informed customer that this model had a blower tubing service bulletin issue that would cause immature high limit metal to cut out too early.I informed customer of this but since its a kenmore I could not pull up the whirlpool service bulletin showing the fix.If customer calls back see if you can find the part number/kit for this issue for this model from whirlpool and give estimate for repair.This is the two belt model.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE52M7750V/A3
Near Loretto, MN 55357
Phillip
Job Details: 05/25/2022
The dryer is shutting off to early. The air flow is good and it happens on big loads. Im ordering the main board and thermistor. See; ordrd 1 DC92-01729Q (Main pcb) and 1 WP35001191 (Thermistor)
We serviced a
GE DRYER- ELECTRIC
Model DWSR463EG7WW
Near Apple Valley, MN 55124
Delton
Job Details: 05/25/2022
"Inside dryer was full of lint build up blocking air flow and poor drying.Cleaned out inside of dryer, tested and dryer is cycling heat and working good.Lint trap cracked and broken. Ordering part and shipping direct to house for self install.Dryer is cycling heat and working good.; pckd up 1 We18x25100 (Lint trap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXF03
Near Elk River, MN 55330
Matt
Job Details: 05/25/2022
"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. Installed new board and tested. Refrigerator is now fixed. ; pckd up 1 W11088499 (Board)"
We serviced a
BOSCH DISHWASHER
Model SHV45M03UC-48
Near Eden Prairie, MN 55344
Adam
Job Details: 05/25/2022
Unit was leaking so the drain pump was running all the time because the float switch was up. Found that it was leaking out of the sump.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Champlin, MN 55316
Matt
Job Details: 05/25/2022
"Customer complaint is, FREEZER IS TOO WARM. Inspected and tested. Found a ball of ice in the upper right corner of the evaporator and no frost on the rest of the evaporator. Sealed system has failed."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Loretto, MN 55357
Phillip
Job Details: 05/25/2022
The washer will not go into a spin. Im ordering the board and Mems sensor. ; ordrd 1 DC92-02005A (Control) and 1 DC93-00278B (Sensor)
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Edina, MN 55439
Adam
Job Details: 05/25/2022
Washer would leak out the front. Ran few cycles to see if I could get unit to leak and wasnt able to. I was getting lots of suds even after filling and draining 3 times. There was evidence of water dripping down the back vent and water dripping out the front of the door. Boot had no tears and looked good. Doubled checked all the inlet hoses and nothing was leaking. Check drain hose everything was fine. Unit is just over sudsing and leaking out the vent
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ-5
Near Hopkins, MN 55343
Adam
Job Details: 05/25/2022
Ran unit a bunch of times couldnt get to smoke. Check control board and everything looked good. Customer said they burnt a bagel when it was smoking but was smoking once other time. Let them know to make sure they are using microwave safe items
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Blaine, MN 55449
Matt
Job Details: 05/25/2022
"Customer complaint is, POWER CORD WAS PULLED OUT FROM BEHIND FRIDGE. WILL NOT POWER ON. Inspected and found the power cord wire is severed. Needs a new wire harness. Part number W11306946. ; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WEG730H0DS0
Near Medina, MN 55340
Phillip
Job Details: 05/25/2022
I verified the fan was the issue. I replaced the fan only and tested operation. The oven and cooktop are working good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Plymouth, MN 55446
Phillip
Job Details: 05/25/2022
The ice maker will rotate but not stop and fill with water. I ran the ice maker test and I got it to fill when I jumped l and v. I replaced the ice maker and it cycled and filled. ; used 1 W10882923 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW6120HW2
Near Blaine, MN 55449
Matt
Job Details: 05/25/2022
"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Part numbers W11394572 and W11545554. ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Champlin, MN 55316
Adam
Job Details: 05/25/2022
Unit wasnt making ice. Followed Samsung trouble shooting guide. Tested from the control board the ice maker sensor and it tested bad. Wasnt reading any resistant. Ordered ice maker and rescheduled customer ; ordrd 1 DA97-07603B (Ice maker)
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KOCE500ESS11
Near Blaine, MN 55449
Matt
Job Details: 05/25/2022
"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. I cant figure out on the parts diagram exactly what part I need, the inner glass is not broken. I think its either W11354870 or W11455086, but not completely sure. I attached some pictures. ; saved tckt , states that autho needed"
We serviced a
DANBY DISHWASHER
Model DDW1804EW
Near Minneapolis, MN 55428
Phillip
Job Details: 05/25/2022
"Water is leaking down into the bottom pan. I pulled the dishwasher out and found a defect with the tub. The tub seam is bad and the tub assembly needs to be replaced or the dishwasher is unrepairable. I added pics. ; snapped 6 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADMQ
Near Maple Grove, MN 55369
Phillip
Job Details: 05/25/2022
"I found water leaking from the water supply elbow and from the diverter seal. I replaced the seal and elbow. I left the old parts with the customer. I also advised the customer to have there softener looked at and clean the dishwasher with vinegar. ; used 1 WPW10195677 (DIVERTER SEAL), and 1 w10685193 (ELBOW) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Otsego, MN 55330
Phillip
Job Details: 05/25/2022
"I verified the issue with water valve. I replaced the water valve and tested, everything working great; used 1 W11165546 (VALVE) from stock"
We serviced a
LG WASHER FRONT LOA
Model Wm3670hwa
Near Saint Michael, MN 55376
Phillip
Job Details: 05/25/2022
I replaced the drain pump and gasket. I ran the washer and there is no leaks. The washer also drains good.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, MN 55374
Adam
Job Details: 05/25/2022
Installed boot from last visit now unit is working properly with no leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBB00
Near Big Lake, MN 55309
Seth
Job Details: 05/25/2022
Ice maker is not calling for water. I checked the supply and it vended water. I replaced the ice maker and it filled with water as it should. The icemaker is now fixed. ; used 1 W10884390 (ICEMAKER) from stock
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model 5-84A
Near Apple Valley, MN 55124
Delton
Job Details: 05/25/2022
Garbage disposal works fine. Just not draining customer had some drain o and after couple minutes sink drained and is no longer backing up.If problem continues with sink not draining a plumber would need to come out.; saved tckt
We serviced a
KITCHENAID GARBAGE DISPOSAL
Model KITCHENAID
Near Minneapolis, MN 55431
Delton
Job Details: 05/25/2022
"Replaced garbage disposal, tested and is working good, no leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Paul, MN 55104
Delton
Job Details: 05/25/2022
"Replaced motor/sump assembly, tested and no longer leaks and no errors. Dishwasher is working good."
We serviced a
KITCHENAID TRASH COMPACTOR
Model NOTAVAILABLE
Near Saint Paul, MN 55102
Delton
Job Details: 05/25/2022
"Replaced gear kit, tested and is now compacting and working good."
We serviced a
LG RANGE- GAS
Model LDG4315BD/00
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/25/2022
Found that control board relay is stuck on. Door switches test good and can hear relay click on/off but power is always supplied to lights. Needs control board (also order door switch in case) control board part# ebr80595308 switch# ebf60663403Will need to get autho.; saved tckt
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55410
Nate
Job Details: 05/25/2022
"Or draining after they washed a cat bed. Used the air sled to get the washer out. Got to the filter. It was full of junk. Cleaned it out, ran through a full rinse and spin cycle. Drains great now."
We serviced a
KITCHENAID DISHWASHER
Model KUDI24SEBL1
Near Minneapolis, MN 55403
Nate
Job Details: 05/25/2022
"Not draining. Checked the drain line and filter, those are good. But the motor tests as OL and its getting voltage but not running at all. It was humming earlier this morning. Needs new motor. Quoted for it. Customer buying a new one."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW00
Near Minneapolis, MN 55405
Nate
Job Details: 05/25/2022
Replaced both valves since both were bad. Runs great now. Tested both valves multiple times.
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Blaine, MN 55449
Matt
Job Details: 05/25/2022
"Customer complaint is, SHUTS OFF INTERMIT & WATER IS IN THE BOTTOM OF IT. Inspected and tested. Found a E25 error. Its a draining issue or pump cover issue. I removed the filter and the pump cover wasnt locked in place. I locked it in place and then the dishwasher ran for over 20 minutes.Customer is going to use it and see what happens and will call us if they want us to order the drain pump. Part number 00631200."
We serviced a
INSIGNIA WASHER TOP LOAD
Model NS-TWM41WH8A
Near Saint Michael, MN 55376
Phillip
Job Details: 05/25/2022
The motor shaft is falling out the motor. The washer will need a new drive motor. I have no way to look up parts for this model. . ; states that autho needed
We serviced a
GE DRYER- GAS
Model NA
Near Wayzata, MN 55391
Adam
Job Details: 05/24/2022
Unit was turning off after about 10 to 20 min in to cycle. Tested air flow out side and shows 7mph and out of the dryer is over 20mph. So definitely has a air flow issue. That has been the issue from the beginning Im guess because its been the same problem since the other company started to replace the parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE RANGE- GAS
Model CGS990SET7SS
Near Minneapolis, MN 55408
Nate
Job Details: 05/24/2022
Leaking gas from the manifold and front right dual valve. Dual gas valve WB21K10141Manifold WB28K10686
We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Eden Prairie, MN 55346
Nate
Job Details: 05/24/2022
Tenant changed the lock so the land lord wasnt able to get me in. We rescheduled for Thursday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DRYER- GAS
Model 11076812690
Near Buffalo, MN 55313
Seth
Job Details: 05/24/2022
"Customer complains the dryer makes noise when it tumbles. I found the support rollers were bad and squeaked. I installed a dryer repair kit and tested the dryer. The coils failed to open after a few cycles I replaced them. The dryer is now fixed. The start winding makes a momentary noise during start up but it quiets instantly there are no additional failures the unit runs great.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/24/2022
Water is leaking down from the drain funnel slide under the door. The seals all look good but I will order and replace the door gasket and lower spray arm. ; ordrd 1 00494772 (Gasket) and 1 00744883 (Lower spray arm) and 1 00744884 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHKXKT00
Near Elk River, MN 55330
Matt
Job Details: 05/24/2022
"Customer complaint is, FREEZER MAKES HUMM SOUND & IT DEFROSTED OVER WEEKEND. Inspected and tested. Found the compressor is just humming. I tried a new start relay and its still just humming. I tried the hard start kit and the compressor started up and ran."
We serviced a
LG WASHER FRONT LOA
Model WM2801HRA
Near Anoka, MN 55303
Matt
Job Details: 05/24/2022
"Customer complaint is, FILLS AND WASHES BUT WON'T DRAIN OR SPIN. Inspected and tested. Found the drain pump is bad, the hot water valve is sticking on and continuously filling and when it goes into a spin its shaking really bad. I advised customer just replace the washer."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Eden Prairie, MN 55346
Nate
Job Details: 05/24/2022
"Not running. Needed new inverter board and control board. Replaced both, owner actually bought the parts himself. Ran through a full cycle. Runs great now."
We serviced a
KENMORE DRYER- GAS
Model 79671512210
Near Minneapolis, MN 55423
Nate
Job Details: 05/24/2022
"They smelled gas when the dryer was running. I found two points on the vent where it wasnt a tight seal. I sealed it with vent tape where it connects to the blower wheel housing, and then where it connects to the back of the dryer. Tested valve and all connecting points, no leaks. Vacuumed out all dryer lint and Bobbie pins. Dryer runs great. No concerns."
We serviced a
GE DRYER- ELECTRIC
Model PTDS850EM0WW
Near Clear Lake, MN 55319
Seth
Job Details: 05/24/2022
"Display UI is unresponsive and unit is loud during spin. I quoted replacement of rollers and logic board. ."
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/01
Near Edina, MN 55436
Nate
Job Details: 05/24/2022
Installed mounting brackets. Nice and secure now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB01
Near Maple Grove, MN 55369
Phillip
Job Details: 05/24/2022
Water is leaking from the water filter housing assembly WPW10121138. The water filter housing needs to be replaced. Please get authorization. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Blaine, MN 55449
Matt
Job Details: 05/24/2022
"Customer complaint is, UPPER ICE MAKER IS ICED UP SOLID AND AROUND TRAY. Inspected and found the FF ice maker is all frozen and frosted up. Defrosted ice maker and ice room and found the fill tube was not in the right spot, also the ice room is not sealed completely. Adjusted fill tube and sealed the ice room. Reassembled and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Anoka, MN 55303
Matt
Job Details: 05/24/2022
"Customer complaint is, NOT SENDING IN ENOUGH WATER. Inspected and tested. Customer said its been doing this sense they bought it. I ran washer through service diagnostics and all the valves were working great. Started a load of clothes and watched it fill and agitate and its working normal. I explained to the customer that this is the normal operation of these HE washers."
We serviced a
KENMORE FREEZER
Model 253.1932199
Near Rogers, MN 55374
Matt
Job Details: 05/24/2022
"Customer complaint is, NOT COOLING / NO COOL THE COMPRESSOR RUNS AND SEEMS TO BE WORKING BUT THE INTERNAL TEMPERATURE NEVER CHANGES. Inspected and tested. Freezer was unplugged when I got here. Plugged in and compressor turned on right away and I let it run for over 20 minutes and it never started cooling. The sealed system has failed.."
We serviced a
KITCHENAID RANGE- GAS
Model KFGD500ESS04
Near Saint Michael, MN 55376
Matt
Job Details: 05/24/2022
"Customer complaint is, OVEN PREHEATING ISSUES, THE TOP OVEN WILL NOT HEAT. Inspected and tested. Found the upper oven bake element has failed. . Customer approved repairs. Installed new upper oven bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55420
Delton
Job Details: 05/24/2022
Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ1
Near Big Lake, MN 55309
Seth
Job Details: 05/24/2022
"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Nate
Job Details: 05/24/2022
Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Bloomington, MN 55437
Delton
Job Details: 05/24/2022
"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FAQG7011KW0
Near Saint Paul, MN 55103
Delton
Job Details: 05/24/2022
"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, MN 55123
Delton
Job Details: 05/24/2022
Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Rosemount, MN 55068
Delton
Job Details: 05/24/2022
I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11087087601
Near Osseo, MN 55311
Phillip
Job Details: 05/24/2022
I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)
We serviced a
MAYTAG DRYER- ELECTRIC
Model SCRAPPED OFF
Near Eden Prairie, MN 55347
Adam
Job Details: 05/24/2022
Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available
We serviced a
GE WASHER TOP LOAD
Model WHDRR418E4WW
Near Osseo, MN 55311
Phillip
Job Details: 05/24/2022
The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RS696PXEB2
Near Maple Grove, MN 55311
Phillip
Job Details: 05/24/2022
The issue is with the main control board. states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/24/2022
New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed
We serviced a
GE MICROWAVE
Model JVM3162RJ5SS
Near Big Lake, MN 55309
Seth
Job Details: 05/24/2022
Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)
We serviced a
GE REFRIGERATOR
Model CFE28USHKSS
Near St. Cloud, MN 56301
Seth
Job Details: 05/24/2022
"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS3
Near Loretto, MN 55357
Phillip
Job Details: 05/24/2022
Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000BW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/24/2022
Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, MN 55337
Delton
Job Details: 05/24/2022
Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Chaska, MN 55318
Adam
Job Details: 05/24/2022
Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6600TQ0
Near Waconia, MN 55387
Adam
Job Details: 05/24/2022
Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock
We serviced a
FRIGIDAIRE DRYER- GAS
Model FGQ332ES0
Near Chanhassen, MN 55317
Adam
Job Details: 05/24/2022
Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock
We serviced a
BOSCH DISHWASHER
Model SHXM78W55N/10
Near Minnetonka, MN 55345
Adam
Job Details: 05/24/2022
Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details: 05/24/2022
"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Roseville, MN 55113
Nate
Job Details: 05/24/2022
"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5200VQ2
Near Minneapolis, MN 55413
Nate
Job Details: 05/23/2022
"Not spinning, agitating, filling or draining. Found a bad lid switch. Replaced it, washer runs great now. Three screws were missing that attached lid to the cabinet. Attached some new screws.; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, MN 55374
Adam
Job Details: 05/23/2022
Replaced drain pump from last diagnosis but also found the boot had a small tear. Reschedule customer to install boot; ordrd 1 5304505004 (Boot)
We serviced a
JENN-AIR RANGE- GAS
Model JDS9865BDP22
Near Plymouth, MN 55446
Phillip
Job Details: 05/23/2022
The flap on the outside is closed but not sealed that tight. Cold air can easily leak in. Theres nothing I can do to fix it.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Adam
Job Details: 05/23/2022
Unit was warm. Found on arrival everything running but not the compressor. But down the floor protection and slide the fridge out and found the compressor not running. The start relay was bad. Replaced relay and now compressor kicked on right way ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model E1ED55HIW0
Near Waconia, MN 55387
Adam
Job Details: 05/23/2022
Unit wasnt heating disassembled unit. Found that the heater was bad. ; used 1 134792700 (ELEMENT- THREE WAY) from stock
We serviced a
GE WALL OVEN- ELECT
Model JT952S0K3SS
Near Osseo, MN 55311
Matt
Job Details: 05/23/2022
"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Installed new upper oven lamp housing and tested. Light is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR
Near Eden Prairie, MN 55347
Adam
Job Details: 05/23/2022
Unit has a ice build up in the fresh food evap. Needs the drain and heater kit. Customer will call once ready for repair. Let her know fridge needs to be unplugged for 48 hours with door open
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/23/2022
Today I replaced the rear main control board per the instructions from GE tech line. The tech line guy said that this would fix the problem.
We serviced a
WHIRLPOOL DRYER- GAS
Model WED9400SU1
Near Plymouth, MN 55442
Phillip
Job Details: 05/23/2022
The dryer did not heat at all. I found the heater coil was bad. I replaced the heater assembly and very the air flow is good. The dryer heats good now. ; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9206AYW
Near Waite Park, MN 56387
Seth
Job Details: 05/23/2022
No heat. I had 8 mph at the duct outside the house and 24 mph at the side of the dryer. I remove the vent and tested and found no heat. Everything electrically checks out and works although it fails under load. The timer has a failing connection and when unit demands higher voltage fails to send 120 V from the timer. Part is on order; ordrd 1 WP33001624 (Timer)
We serviced a
GE REFRIGERATOR
Model PFE28RSHHSS
Near Plymouth, MN 55446
Phillip
Job Details: 05/23/2022
I verified the noise was from the fresh food fan. I replaced the fresh food fan and ran a firmware update. ; used 1 WR60X35205 (FF fan) from stock
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLES389CCB
Near Apple Valley, MN 55124
Delton
Job Details: 05/23/2022
"Getting intermittent F1 error control beeps and is not responsive. Control board is bad also cooling blower fan is not running. Control board shows not in stock. Please look for parts and get autho if parts are available. Schedule 2 hour block for return trip.Control board part# 318183620; blower motor 318073036; saved tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model EGD5600G7WW
Near St. Cloud, MN 56303
Seth
Job Details: 05/23/2022
The upstairs tenant complains that she smelled gas after use. Upon arrival and inspection I tested all the fittings and found a leaking fitting on the supply hose. I tightened up the fitting and tested the internal joints and found no active gas leaks internally in the dryer. I tested running the dryer and stopping it while the burner was active and could not get unit to leak from the nozzle. The dryer is now fixed.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED563HW0
Near Albertville, MN 55301
Phillip
Job Details: 05/23/2022
"I found the idler pulley was stuck. I replaced the idler and all the drum rollers. The dryer does not squeak anymore. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Albertville, MN 55301
Phillip
Job Details: 05/23/2022
I found frost all over the evaporator and the fan was not running. After defrosting I verified that the fan does work. I found the reed switch on the bottom of the door is not making contact with the switch on the cabinet frame. The bottom of the door is wrapped. I advised the customer to get a strip magnet and put it over the switch on the cabinet.
We serviced a
LG WASHER FRONT LOA
Model Wm3670hwa
Near Saint Michael, MN 55376
Phillip
Job Details: 05/23/2022
"The washer does not drain well. The drain pump impeller is broken. The customer also wants the gasket replaced because of the mold. I will replace both parts at the same time Wednesday. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 MDS47123602 (Gasket)"
We serviced a
GE REFRIGERATOR
Model GTE18GSNDRSS
Near Minnetonka, MN 55305
Adam
Job Details: 05/23/2022
Evap fan was making loud noises. Replaced evap fan motor from last diagnosis now unit is working properly
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Adam
Job Details: 05/23/2022
Installed sump assembly from last diagnosis. Now unit is pumping water and washing them dishes. Double then tripled checked for leaks everything is working properly.
We serviced a
LG MICROWAVE
Model MV1610ST
Near Lakeville, MN 55044
Delton
Job Details: 05/23/2022
Found that the control board is not sending out power. Also the blower fan is very loud when running. Would need control board and blower fan. Both parts are NLA.Control board# 6871w1s354A; blower 6549w1v013a; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55431
Delton
Job Details: 05/23/2022
"I replaced water valve, tested and dishwasher is working good.Customer said that it was still leaking in the basement even tho i had turned off hot water to dishwasher in the meanwhile waiting for the part.I ran the sink and saw it leak in the basement. There was an issue with dishwasher but also issue with sink drain since water was shut off to the dishwasher.A plumber would be needed to fix the sink leak, I dont see it leaking underneath sink so must be in the pipes? Plumber needs to look into that."
We serviced a
KENMORE MICROWAVE
Model 79048903001
Near Eagan, MN 55123
Delton
Job Details: 05/23/2022
"Found that it is sparking from waveguide that has burn hole in it. Took out guide, tested and no sparks."
We serviced a
BOSCH DISHWASHER
Model SHE68T55UC/003
Near Big Lake, MN 55309
Seth
Job Details: 05/23/2022
"E:15 error for active leak detection, failed water valve was leaking. I installed a new valve and tested the dishwasher. It is now fixed.; used 1 00628334 (VALVE) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, MN 55123
Delton
Job Details: 05/23/2022
"Installed new touch panel, tested and all buttons respond and no errors but when testing oven i heard the cooling fan just buzzing and not spinning. Found that fan is locked up. Customer also approved that. Ordering part and rescheduling.; ordrd 1 Wb26t10063 (Cooling blower fan assembly)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11028102310
Near Eagan, MN 55122
Delton
Job Details: 05/23/2022
"Bearings are bad and leaks. I tried to take off rotor and bolt is rusted and sized, would have to drill it out and sounds like rotor is damaged. ."