We serviced a
KITCHENAID DRYER- ELECTRIC
Model KEHS01PMT0
Near Rogers, MN 55374
Phillip
Job Details: 06/10/2021
I did the solder repair to the motor relay. Reinstall the control board. I had to replace the heater wire terminal. The dryer is working good now.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS1
Near Elk River, MN 55330
Matt
Job Details: 06/10/2021
"Customer complaint is, TIMER ADVANCES BUT WASHER WON'T FILL OR START. Inspected and tested. Found a E56 error. The motor turns freely and ohms out good. Motor control board has failed. Customer declined repairs and is going to replace the washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESR/AA
Near Elk River, MN 55330
Matt
Job Details: 06/10/2021
"Customer complaint is, FREEZER TEMP IS GOOD, FRESH FOOD IS 50 DEGREES. Inspected and found the FF evaporator is a ball of ice in the upper right corner. I think this is part of the class action lawsuit for this issue. Customer declined repairs and is going to replace the refrigerator."
We serviced a
GE DRYER- ELECTRIC
Model DBVH520EJ2WW
Near Big Lake, MN 55309
Matt
Job Details: 06/10/2021
"Customer complaint is, not heating well. Found the heating element has failed and the front bearing assembly is shredded. Parts on order. ; ordrd 1 WE11X20397 (Heater) and 1 WE14M124 (Top bearing assembly) and 2 WE1M1067 (Glides green)s and 2 WE1M504 (White glides)s"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Big Lake, MN 55309
Matt
Job Details: 06/10/2021
"Customer complaint is, MAKES LOUD ELECTRIC MOTOR NOISE- THINKS ITS THE PUMPS- WORKS OK BUT ITS VERY LOUD. Inspected and tested. Found the circulation motor is failing. Needs a new motor assembly. Part on order. ordrd 1 ABT72989206 (Circulation pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Excelsior, MN 55331
Seth
Job Details: 06/10/2021
Customer complains that the plastic bezelthat surrounds the dispenser is loose. Upon arrival and inspection I found the plastic hold downs had broken.
We serviced a
BOSCH DISHWASHER
Model SHP865NZD5N/01
Near Excelsior, MN 55331
Seth
Job Details: 06/10/2021
E15 leak detected. Found leak in the hoses
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richfield, MN 55423
Delton
Job Details: 06/10/2021
Found that the motor is bad and not running. Ordering sump assembly and rescheduling.; ordrd 1 W11025157 (Motor/sump assembly)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800BQ0
Near Minnetonka, MN 55345
Seth
Job Details: 06/10/2021
"Customer complains the drivers incredibly loud and moves around room. Upon arrival and inspection I found the bulkhead is damaged the motor was loose and banging around in the bottom of the cavity. The blower the bulkhead and the motor are all damaged
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Eden Prairie, MN 55346
Seth
Job Details: 06/10/2021
"No heat and bad rear felt seal. Needs new seals
We serviced a
FRIGIDAIRE STACKED DRYER
Model MLXE42REW1
Near Plymouth, MN 55447
Seth
Job Details: 06/10/2021
Customers complaint with the laundry center is that the dryer makes a squealing noise when it tumbles. Upon arrival in inspection I found the idler pulley was very loose and had worn and had heavy play. I replaced it and tested the dryer. I let the dryer to run for 15 minutes to ensure noise did not come with heat. The dryer is now fixed it.; used 1 131863007 (IDLER ARM) from stock
We serviced a
MAYTAG RANGE- GAS
Model MGR5752ADQ
Near Plymouth, MN 55446
Seth
Job Details: 06/10/2021
Customer complains the bake option is not working and I have an occasional smell of gas. Upon arrival inspection found. Replaced it and tested tested great. I want to head and ran to bake to 300? preheated and completed as designed. Range is now fixed; used 1 12400035 (IGNITER) from stock
We serviced a
GE RANGE- ELECTRIC
Model JMP26001DC
Near Minneapolis, MN 55419
Delton
Job Details: 06/10/2021
Burners not heating found wires shorted.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Minneapolis, MN 55416
Delton
Job Details: 06/10/2021
Found that ice maker frosted up and stopped dispensing ice. Able to get ice bin out and dump out ice and cycled ice maker and it filled. I informed customer that is a known issue and there is kit to fix issue. She will think about it and call back if she wants to proceed.
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGW/XAA
Near Minneapolis, MN 55416
Delton
Job Details: 06/10/2021
Customer says tumbles but doesnt dry no heat at all. As im here dryer is cycling heat good. Not able to get it to fail. Suspect gas coils but customer declined and will use it and see what happens.
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55439
Delton
Job Details: 06/10/2021
"Door falls open and not drying well. Found that door springs/links broke. Ordering new link kit and rescheduling. Heater is working, but found that when testing there was alot of soap suds and i did not add soap. I showed customer and explained to use less soap. I also turned on extended drying in the options and explained to use rinse aid.Rescheduling.; ordrd 1 00754866 (Door spring kit)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/2
Near Bloomington, MN 55438
Delton
Job Details: 06/10/2021
"Found that idler wheel is worn out. Customer approved estimate. Replaced part, tested and dryer now runs quiet and is working good.; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE53T55UC/01
Near Burnsville, MN 55306
Delton
Job Details: 06/10/2021
Door springs broke. Needs new door spins kit. Ordering part and rescheduling.; ordrd 1 00754866 (Spring kit)
We serviced a
MAYTAG DISHWASHER
Model MDB4000AWB
Near Apple Valley, MN 55124
Delton
Job Details: 06/10/2021
Motor hums but doesnt run. Checked if anything stuck in motor and it turns manually so nothing is stuck. Motor is shorted and not running. Needs a new motor.
We serviced a
GE MICROWAVE
Model JVM2070SK02
Near Rockford, MN 55373
Seth
Job Details: 06/10/2021
Microwave does not take selections or respond consistently. The UI and microcomputer are acting erratically. The touch pad has dead spots but selections dont match buttons pressed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7800XW0
Near Saint Michael, MN 55376
Matt
Job Details: 06/10/2021
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new element and tested. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3 02
Near Dayton, MN 55327
Matt
Job Details: 06/10/2021
"Customer complaint is, WON'T TUMBLE. Inspected and tested. Found the idler pulley had failed. Quoted customer to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Dayton, MN 55327
Phillip
Job Details: 06/10/2021
I replaced the water valve. The ice maker did fill with water.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Minneapolis, MN 55443
Phillip
Job Details: 06/10/2021
I found the evap was frosted up. The door does not seal good or shut good and did not extend all the way out. The customer said there is always frost all over the food and cardboard is limp. I cleared the frost and made sure it does cycle on in force frost. I put some grease on the drawer glides. The door opens and closes good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8LFKXKQ05
Near Plymouth, MN 55442
Phillip
Job Details: 06/10/2021
"The refrigerator and freezer section are not cooling well. I removed the freezer evaporator cover, found that the evaporator does not have a full frost pattern. Frost is only accumulating on the top coil. The refrigerator has a sealed system leak and is leaking refrigerant.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.410299
Near Maple Grove, MN 55369
Phillip
Job Details: 06/10/2021
They said it would not drain and had a error code. The customer had replaced the drain pump and door lock. The drain pump was not turning on in the drain and spin. I found one of the wires was not connected to the drain pump terminal. I connected the wire. Now it drains and spins and no issues.
We serviced a
KENMORE DRYER- GAS
Model 110.878726
Near Maple Grove, MN 55311
Phillip
Job Details: 06/10/2021
I found the idler pulley was stuck not turning well. I replaced the idler pulley and cleaned the shaft I also vacuumed out around the blower wheel. The dryer sounds good.; used 1 279640 (ROLLER) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MAVT546EWW
Near Rogers, MN 55374
Phillip
Job Details: 06/10/2021
The noise is from the brake slipping during the wash cycle. The brake also squeaks when it stops spinning.
We serviced a
AMANA RANGE- GAS
Model AGS781WW
Near Saint Michael, MN 55376
Phillip
Job Details: 06/10/2021
I found the ignitor was bad. I replaced the ignitor and let it heat to 300. The oven is working good now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSEDIT
Near Minneapolis, MN 55406
Phil
Job Details: 06/09/2021
The unit is room temp. The compressor is humming and clicking. Unit needs a new compressor relay
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ3
Near Big Lake, MN 55309
Matt
Job Details: 06/09/2021
"Customer complaint is, NOT DRAINING OUT THE WATER. Inspected and tested. Found the lid switch has failed and the agitator dogs are in pieces. Installed new lid switch and agitate dogs. Tested washer and its working great. Washer is now fixed. ; used 1 3949247V (LID SWITCH), and 1 80040 (DOGS) from stock"
We serviced a
GE MICROWAVE
Model JVM6175BL1TS
Near Hanover, MN 55341
Phillip
Job Details: 06/09/2021
The microwave will not heat. I found the magnetron is bad. I had to order the mag because we do not carry one that works. ; ordrd 1 WB27X11079 (Magnetron)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Corcoran, MN 55340
Phillip
Job Details: 06/09/2021
I removed the cold water hose and cleared the hose and removed the valve screens and cleared the screens. Hot and cold water fills good.
We serviced a
JENN-AIR RANGE- GAS
Model JGRP430WP01
Near Eagan, MN 55121
Phil
Job Details: 06/09/2021
The unit will not relite and the oven drops in temp. It did lite the first time and heated to 350 degrees. It did not relite after that and continued to cool down. No error codes in the system. Oven was down to 250 degrees when we turned it off and it would not spark at all.
We serviced a
AMANA REFRIGERATOR
Model ARS9168AC
Near Eagan, MN 55121
Phil
Job Details: 06/09/2021
The evap is frozen and the evap fan is not on. I am pretty sure this needs the defrost thermostat.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6893279
Near Plymouth, MN 55446
Phil
Job Details: 06/09/2021
The door is not closing properly. It appears the hinges are bent. Ordered new hinges.
We serviced a
JENN-AIR RANGE- GAS
Model JGS8850BDB
Near Chaska, MN 55318
Phil
Job Details: 06/09/2021
No heat at all on bake. We did not get a glow from the igniter. Ordered new igniter
We serviced a
LG RANGE- GAS
Model LRG3081BD/01
Near Rockford, MN 55373
Phil
Job Details: 06/09/2021
Unit is not getting hot. The igniter is glowing but there is not any heat. This unit takes the flat igniter. F09 error code means the unit has not heated to 150 degrees in 5 minutes.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF219ANW/XAA01
Near Eagan, MN 55123
Delton
Job Details: 06/09/2021
Found that the drain pump is locked up and just hums and wont drain. Quoted new drain pump DC96-01700A
We serviced a
LG RANGE- ELECTRIC
Model LRE30453ST/01
Near Waconia, MN 55387
Paul
Job Details: 06/09/2021
Installed part issue fixed.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Eagan, MN 55123
Delton
Job Details: 06/09/2021
Replaced motor/sump assembly and drain pump. Tested and no more leaks and dishwasher washes and drains. Dishwasher is working good.
We serviced a
LG DRYER- GAS
Model DLG5988W
Near Eagan, MN 55121
Delton
Job Details: 06/09/2021
"Dryer not heating. Found that dryer safety fuse opened and cut power. I replaced high limit and cleaned out dryer vent of some lint build up, tested and dryer is cycling heat and working good.; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
AMANA DRYER- ELECTRIC
Model NED5200TQ0
Near Big Lake, MN 55309
Matt
Job Details: 06/09/2021
"Customer complaint is, CLUNKING NOISE AND LOOSE PIECE INSIDE UNIT. Inspected and tested. Found the rear drum seal was falling apart and there was a nail and drill bits stuck in the front seal. Also found the belt was cracked. to install new belt and rear drum seal. Customer approved repairs. Installed new belt and rear drum seal. Removed nail and drill bits. Tested dryer and its working great. Dryer is now fixed. ; used 1 341241 (BELT), and 1 W10612022 (FELT DRUM SEALS) from stock"
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Elk River, MN 55330
Matt
Job Details: 06/09/2021
"Customer complaint is, WONT STAY RUNNING & CUST SAID BELT IS BROKEN?- WONT SPIN. Inspected and tested dryer. Found the belt was broken. Customer approved repairs. Installed new belt and tested. Dryer is now fixed. ; pckd up 1 WE12M29 (Belt)"
We serviced a
GE DISHWASHER
Model n/a
Near Minneapolis, MN 55447
Seth
Job Details: 06/09/2021
"Not drying or heating. No rinse aid was in the dispenser, flood switch had failed. I replaced the switch and tested in test mode and normal wash. The dishwasher is now fixed.; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model n/a
Near Hopkins, MN 55305
Seth
Job Details: 06/09/2021
Customers complaint with the dryer is it makes a loud noise and shakes. Upon arrival and inspection I found a heavy buildup of lint on the squirrel cage fan. I removed the excess buildup and tested the dryer. Its now fixed
We serviced a
LG MICROWAVE
Model LMV1831SW/00
Near Plymouth, MN 55441
Seth
Job Details: 06/09/2021
I installed the new door on their microwave. It was not the correct color but the white option is no longer available. The microwave is now working as designed. I tested with a cup of water.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Plymouth, MN 55446
Seth
Job Details: 06/09/2021
"Customer complains there water leaking from his fridge, frost in his freezer and high temps. Upon arrival and inspection I found the fresh food evaporator cover was leaking water causing the leak and high temps. This issue is a manufacturing defect and not covered with his warranty
We serviced a
KITCHENAID MICROWAVE
Model KCMS2255BSS
Near Plymouth, MN 55446
Seth
Job Details: 06/09/2021
Customer complained that the microwave heats intermittently and when they open the door the turntable turns on its own. Upon arrival and inspection I found a countertop microwave thats installed in the cabinet. When I look up parts no parts outside of the trim package and turntable parts are available for this model. Please call into authorizations; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF3
Near Plymouth, MN 55446
Seth
Job Details: 06/09/2021
"Fridge temperatures not right. Bad frost pattern on the evaporator, issue is not covered with the warranty and no replacement helper. No repair possible."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Minneapolis, MN 55410
Delton
Job Details: 06/09/2021
"Motor just hums, seems to be slight leak onto motor locked it up. Needs motor/sump assembly. Part is not in stock. Please search for part WPW10482480 and quote customer/availability.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG52680JZ0
Near Minneapolis, MN 55405
Delton
Job Details: 06/09/2021
"Oven makes ticking sound but never ignites and smells like gas. Found that there was too many pans in the bottom drawer that it was grounding to pan rather than igniter.Removed pan and showed customer, oven now ignites and heats. Oven is working good."
We serviced a
KENMORE REFRIGERATOR
Model 795.51822.411
Near Otsego, MN 55301
Matt
Job Details: 06/09/2021
"Customer complaint is, NOT COOLING IN FREEZER AND FRIDGE IS WARMER. Inspected and tested refrigerator. Found the compressor, condenser fan and evaporator fan are all running. Evaporator has no frost. This refrigerator is made by LG and has the sealed system/compressor issue. Sealed system has failed. Advised customer to call Sears and see if they will do anything for them."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Otsego, MN 55330
Matt
Job Details: 06/09/2021
"Customer complaint is, NOISE WHEN SPINNING. Inspected and tested. Found the transmission is squeaking and clunking when it spins. Transmission has failed. Customer declined repairs for now, and is going to look into replacing it."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Edina, MN 55436
Delton
Job Details: 06/09/2021
"Customer said that leaked enough to soak up 3 towels worth. I ran quick cycle and it fills, washes, drains and spins. I did not find any leaks. Not sure what caused leaks but as im here washer is working good and no leaks."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR
Near Osseo, MN 55311
Seth
Job Details: 06/09/2021
"Noisy, fan hitting the ice behind the evaporator cover. Quoted customer for repairs and they will think about it.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Edina, MN 55436
Delton
Job Details: 06/09/2021
Found that ice maker optic board not sensing that flap is closed to enable ice harvest. Replaced optical board and light now recognizes that it is closed and on. Ice maker working good.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBP66DM2WW
Near Minneapolis, MN 55439
Delton
Job Details: 06/09/2021
"Replaced bake element, tested and is heating and working good. But customer also had issue with temperatures button not working. Customer wants to proceed with repairing. Ordering parts and rescheduling.; ordrd 1 Wb27t11311 (Control board) and 1 Wb27t11006 (Overlay)"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Osseo, MN 55311
Seth
Job Details: 06/09/2021
"Not drying or completing cycles. I found the rear bearing was loose, 1/16 in slop.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW57ESVW1
Near Chaska, MN 55318
Paul
Job Details: 06/09/2021
Complaint was unit leaking It was the sink next to washer leaking No appliance failure
We serviced a
GE REFRIGERATOR
Model GSS22WGMCWW
Near Eden Prairie, MN 55347
Paul
Job Details: 06/09/2021
Dispenser motor is bad. Ordered new motor.
We serviced a
BOSCH RANGE- ELECTRIC
Model HES245U/01
Near Minneapolis, MN 55427
Phillip
Job Details: 06/09/2021
I found nothing wrong the oven is heating good. The customer said it only happened one time. No error codes in the history. All the elements are cycling.
We serviced a
WHIRLPOOL DISHWASHER
Model DU8000XX2
Near Minnetonka, MN 55345
Paul
Job Details: 06/09/2021
"Complaint was unit not, cleaning well. Water director cone was not installed fixed that.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model n/a
Near Champlin, MN 55316
Phillip
Job Details: 06/09/2021
The blower wheel was full of lint. I cleaned the blower and vacuumed out the dryer. It sounds good now.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Champlin, MN 55316
Phillip
Job Details: 06/09/2021
The magnetron has failed. None of the magnetron I carry on the truck matchup. Im ordering the magnetron.; ordrd 1 5304463439 (Magnetron)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILWH3
Near Maple Grove, MN 55369
Phillip
Job Details: 06/09/2021
I started the dishwasher and the tub filled with suds. I cut the suds with oil. Advised the customer to switch soaps and clean it with a dishwasher cleaner.
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW3
Near Rogers, MN 55374
Phillip
Job Details: 06/09/2021
"The error 53 main board failure is in the history. I ran test and the motor test good, it fills and drains. Per the tech sheet it needs the main board . ; ordrd 1 5304523186 (Control)"
We serviced a
KEMORE REFRIGERATOR
Model n/a
Near Rogers, MN 55374
Matt
Job Details: 06/09/2021
"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested refrigerator. Found the compressor, condenser fan and both evaporator fans are running. After 20 minutes, refrigerator is not cooling at all. This refrigerator is made by LG and is the one that they have had compressor issues with. Sealed system has failed. Advised customer to call Sears and see if they will do anything for him."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200GW/A3
Near Rogers, MN 55374
Matt
Job Details: 06/09/2021
"Customer complaint is, WON'T START. Inspected and found the power cord wasnt plugged in all the way. Plugged cord in and tested. Dryer turned on right away and is heating great. Dryer is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MGDE200XW1
Near Minnetonka, MN 55345
Paul
Job Details: 06/09/2021
Complaint was unit making horrible noises. Replaced idler pulley. ; used 1 279640 (ROLLER) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Eden Prairie, MN 55346
Paul
Job Details: 06/09/2021
"Complaint was unit smells, not drying well. Thinks water under filters is causing smell because it doesnt drain out.Dishwasher will never drain all the water always some left over under filters.Unit not drying well because he isnt using rinse aid, tested heater in test mode no failure
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Savage, MN 55378
Paul
Job Details: 06/09/2021
"Complaint was unit not cooling, Has a sealed system issue.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEQ
Near Savage, MN 55378
Paul
Job Details: 06/09/2021
Installed parts and tested issue fixed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Savage, MN 55378
Paul
Job Details: 06/09/2021
Complaint was unit leaked a small amount 1 time. Customer pulled unit out and ripped flooring. Ran a load and found no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Eden Prairie, MN 55347
Delton
Job Details: 06/09/2021
"Water under crisper drawer and ice build up in evaporator. But customer unplugged it and manually defrosted. I tested and currently the fridge is cooling and has frost pattern, no errors.
We serviced a
LG WASHER FRONT LOA
Model WM2010CW
Near Waconia, MN 55387
Phil
Job Details: 06/08/2021
The washer is really noisy while spinning out. The unit needs a new inner tub and outer tub. Need to call into the warranty.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Carver, MN 55315
Phil
Job Details: 06/08/2021
Door does not close right. Needs a new cam kit.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW0A
Near Minneapolis, MN 55406
Phil
Job Details: 06/08/2021
"The door falls down and opens more than 90 degrees. I ordered the springs, linkages and hinges.
We serviced a
LG WASHER FRONT LOA
Model WM3370HVA
Near Albertville, MN 55301
Matt
Job Details: 06/08/2021
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9750WL1
Near Rogers, MN 55374
Phillip
Job Details: 06/08/2021
The dryer duct is completely restricted. The duct exits to high for me to test air flow outside. The heat would get to 170 then lower and lower every time it cycled. When it did cycle the heat did not last long. With my interior vent tester the air flow is poor. I advised the customer call someone to clean it ASAP.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9150WW02
Near Carver, MN 55315
Phil
Job Details: 06/08/2021
The door boot has a pretty good hole at the bottom. Ordered new door boot.
We serviced a
KENMORE MICROWAVE
Model 790.8032931
Near Eagan, MN 55122
Delton
Job Details: 06/08/2021
Microwave would run but not heat for over a month. She had power outage and after that the microwave started heating. As Im here microwave is heating and working good. No issues found. Customer will call back if any other problems.
We serviced a
GE RANGE- GAS
Model JGBP28DED2WH
Near Minneapolis, MN 55407
Phil
Job Details: 06/08/2021
The oven dial will display the temp but the unit does not heat. This unit most likely needs a new igniter. It could be a relay on the board as well. Both items are stock items.
We serviced a
GE MICROWAVE
Model JVM6175BL1TS
Near Hanover, MN 55341
Phil
Job Details: 06/08/2021
"The turntable goes around and the cavity light works but the unit does not heat. Since the turntable goes around, the fuses and door switches should be good. It appears the unit need a new board but nobody has it in stock. We may stock the main relay. Main board is part number - WB56X30640
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF366DSA
Near Eagan, MN 55123
Phil
Job Details: 06/08/2021
Customer saw sparking in the oven and now the bake element is physically broken. Ordered a new element.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Hanover, MN 55341
Seth
Job Details: 06/08/2021
"Customer has the following complaints the heat drive does not work the top drawer especially does not get clean and it starts and drains spontaneously. Upon arrival an inspection I found the water supply to the machine was soft but I found hard water and mineral buildup in the tub. The circulation pump was weak, and the control board also is causing spontaneous starting and draining. I ran through The service diagnostic mode and it tested well the heater worked. Quoted customer but they declined repair at this time they will reach out if they want to move forward with the repair."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8300SW05
Near Plymouth, MN 55446
Seth
Job Details: 06/08/2021
"Not finishing cycles and is loud during spin cycle. The rear bearing has 1/8 in slop, failed bearing is not covered with his warranty.
We serviced a
KENMORE DRYER- ELECTRIC
Model 79681182310
Near Minneapolis, MN 55446
Seth
Job Details: 06/08/2021
Customer complains that they have to run to unit 4 to 5 times to dry clothing. Upon arrival and inspection I found the dryer was getting a vent error. The dryer duct is plugged in the unit is short cycling and shutting itself off mid cycle to preserve itself from damaging itself. The customer will have their dryer vent cleaned.
We serviced a
HOTPOINT WASHER FRONT LOA
Model VBXR1060T5WB
Near Minneapolis, MN 55446
Seth
Job Details: 06/08/2021
Not spinning or agitating as it should. Transmission has failed there was oil everywhere inside the body and transmission is stuck in spin. Issue is not covered by their warranty. The customer will replace the unit.
We serviced a
LG REFRIGERATOR
Model LFC23760SB
Near Monticello, MN 55362
Matt
Job Details: 06/08/2021
"Customer complaint is, FRIDGE FREEZER NO COOL. Inspected and tested. Found the compressor relay has failed. Installed new relay and tested. Compressor came on and started cooling. Fans are all running. Refrigerator is now cooling, but the evaporator was only frosted over about 25 percent after twenty minutes. Sealed system has failed. I left the start relay in so hopefully they can use it until it gets fixed or replaced.
We serviced a
BROAN VENT HOOD
Model n/a
Near Minneapolis, MN 55428
Seth
Job Details: 06/08/2021
No Id tag. Failed fan motor.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55422
Seth
Job Details: 06/08/2021
"Not filling, failed float switch. Part is on order; ordrd 1 WPW10195039 (Float switch)"
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Minneapolis, MN 55422
Seth
Job Details: 06/08/2021
Customers complain with fridge is that it is cooling intermittently. Upon arrival and inspection the temperatures worth were within manufacturers specifications. I physically inspected the control board and found no swelled or bulged capacitors. I was unable to identify any part failures but left instructions for customer to listen and report if failure happens again what components are running and not running. No repairs completed at this time I quoted her main control board.
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Mound, MN 55364
Seth
Job Details: 06/08/2021
Customers complaint is the dishwasher does not drain. Upon arrival and inspection I found glass in the drain pump. I also found the drain line was blocked in three separate places and the adapter to the sink had a tear. I replaced the adapter and I removed as much glass as I could with my vacuum and a snake. I tested the dishwasher three times and its draining great.; pckd up 1 60423 (Adapter)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF388CJBA
Near Eagan, MN 55122
Delton
Job Details: 06/08/2021
Back left burner not getting hot. Found that element is shorted. Ordering part and rescheduling.; ordrd 1 318178110 (6 element)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MWNA
Near Maple Grove, MN 55311
Phillip
Job Details: 06/08/2021
I replaced the damper and reset power. The air is coming out good now. Advised the customer to let run for 24 hours and it will be back to normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Victoria, MN 55386
Phil
Job Details: 06/08/2021
The dispenser door is broken. Ordered a new dispenser.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750YW0
Near Eagan, MN 55123
Delton
Job Details: 06/08/2021
Small leak from front left when washer is filling. Found that there was debris that was stuck in the fill container causing washer to over flow. Removed. Tested and no more leaks. Washer is working good.
We serviced a
KENMORE REFRIGERATOR
Model 253.6041261
Near Maple Grove, MN 55369
Phillip
Job Details: 06/08/2021
The freezer is cooling fine. The customer that the fridge was not as cold as it should be. I found butter and cheese container in front of the air vent in the fresh food section. The top of the door gasket is also ripped letting warm air leak in. Please submit parts to see whats covered.
We serviced a
GE DISHWASHER
Model GSD3360K00SS
Near Monticello, MN 55362
Matt
Job Details: 06/08/2021
"Customer complaint is, NO POWER. Found the GFCI on the dishwasher was tripped. Reset and tested dishwasher. Dishwasher filled, washed, detergent dispenser opened, heater came on and it drained. Dishwasher is operating normal for me now. There is a water leak underneath the sink and the power cord for the dishwasher is wet underneath the sink. Im pretty sure thats are problem hear. I showed the customer the leak underneath the sink."