We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Osseo, MN 55369
Adam
Job Details: 05/23/2022
Customer complaint is leaking out the front and leaving white spots on the floor. Ran unit for a few minutes and open the door and we had suds. Drained and restarted machine let it run half a cycle and no leaks. Let customer know the white stains is from soap. So the unit is over sudsing and leaking the soap on the floor. He said he cant get it leak with out soap which makes sense with my diagnosis. Let customer know to switch to a less concentrated soap. Gave some recommendations and told him to test it out
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Eagan, MN 55122
Delton
Job Details: 05/23/2022
"Found that drain pump fins are broken and not pumping out water. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE RANGE- ELECTRIC
Model JBS60RK6SS
Near Monticello, MN 55362
Seth
Job Details: 05/23/2022
I replaced the broil element and tested the range.it is now fixed.
We serviced a
GE WASHER FRONT LOA
Model GTW465ASN2WW
Near Annandale, MN 55302
Seth
Job Details: 05/23/2022
Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Champlin, MN 55316
Matt
Job Details: 05/23/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the diverter assembly is leaking. Quoted customer $256. to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW2
Near Minneapolis, MN 55448
Matt
Job Details: 05/23/2022
"Customer complaint is, DEAD. Inspected and tested. Found the washer had F6E2 and F2E1 stored errors. Theres a communication error between the UI and the board. I cant figure out exactly which one is the issue. We will need to order both. Installed new UI and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Saint Paul, MN 55103
Nate
Job Details: 05/23/2022
"Not circulating water. Has a bad pump. Needs W11025157. Called and left message for owner, quoted for pump/motor. Told him to call office if hed like us to do it."
We serviced a
BOSCH MICROWAVE
Model HMB57152UC/05
Near Ham Lake, MN 55304
Matt
Job Details: 05/23/2022
"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Parts on order. ; ordrd 1 10001590 (Magnetron) and 1 00617090 (Wave guide cover)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Ramsey, MN 55303
Matt
Job Details: 05/23/2022
"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXF03
Near Elk River, MN 55330
Matt
Job Details: 05/23/2022
"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. I cant find a parts diagram with this exact model number.. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS8
Near Elk River, MN 55330
Matt
Job Details: 05/23/2022
"Customer complaint is, DOES NOT RUN AT ALL FIRST IT STOPPED PRODUCING WATER AND THEN THE FRONT PANEL DISPLAY STOPPED WORKING. Inspected and tested. Found the main board has failed.. Customer approved repairs. Installed new main board and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA02
Near Saint Michael, MN 55376
Phillip
Job Details: 05/23/2022
I replaced the diverter seals. I put it all back together and ran a cycle. The dishwasher is working.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLEQ332AS2
Near Saint Paul, MN 55104
Nate
Job Details: 05/23/2022
"Dryer squealing. I wasnt able to get it to squeal, but I found a worn down bearing and rusty idler pully. Replaced the belt, felt glides, pully, and bearing kit. Vacuumed out all the lint. Runs great now, nice and quiet. Also found a cover hinge inside the dryer. Installed that again. Took $40 off repair. ; used 1 5304457724 (REBUILD KIT) from stock"
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Minneapolis, MN 55410
Nate
Job Details: 05/23/2022
"Not heating. Had a bad magnetron. Installed a new one, heats great now. ; used 1 4150019905 (MAGNETRON) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE2516W
Near Eden Prairie, MN 55346
Nate
Job Details: 05/23/2022
Not drying clothes well. Found zero mph airflow outside. 19 behind dryer. Took dryer apart. Cleaned up rollers that werent spinning. Vacuumed out lint. Replaced a bad belt. Runs and heats great. .; used 1 661570 (1]) from stock
We serviced a
GE REFRIGERATOR
Model ZISS480DMCS
Near Eden Prairie, MN 55346
Nate
Job Details: 05/23/2022
"Checked evaporator, which was good. Defrost works good. Drain is good. Fan running well. Looks like a little residual ice was stuck near fan blade. After they defrosted fridge the sound stopped. Told customer the fridge wont run well under 60 and above 100. It was in the 30s and 40s lately."
We serviced a
KENMORE REFRIGERATOR
Model W8TXNWFWB01
Near Hopkins, MN 55305
Nate
Job Details: 05/23/2022
Freezer not cooling. Found 10% of the evaporator frosted over. Rest is room temp and no frost. Sealed system issue.
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/20/2022
"The customer said the temps are still in the 40. I took temps in between the food and got 40. There are still no faults. I removed the evaporator cover and put into a force mode. The evaporator got a good frost pattern and the fans do work. I called tech line. He said the sensors are working and I need to replace the board, before I could ask for a case number or and other questions we got disconnected. ; ordrd 1 WR55X38248 (Main board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/20/2022
The fresh food evaporator is frosted up again. Now Im not getting 120 to the heater. I for sure did first visit and the heater was visible bad. In force defrost I do not get 120 to the heater. Please find the board and contact the customer. I forgot to talk to customer about cost of the board. DA41-00524A; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHE3AR75UC/14
Near Eagan, MN 55123
Delton
Job Details: 05/20/2022
"Found that leaking from water valve underneath dishwasher from solenoid. Water valve is faulty. Customer approved estimate. I replaced water valve, tested and dishwasher no longer leaks and is working good.I left old water valve with customer so their can show their insurance company.; used 1 00622058 (INLET VALVE) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
Found that bleach dispenser cup knob broke off where the water hose connects. So when in middle of cycle the washer fills that cup it leaks on floor.Needs bleach dispenser cup assembly part# ACZ72910402. Part shows not in stock anywhere.Please find part and give customer quote.; saved tckt
We serviced a
GE DISHWASHER
Model GSD5560g02ss
Near Farmington, MN 55024
Delton
Job Details: 05/20/2022
Found that drain pump and piston nut are worn and drains very slow. Also right side door spring broke and door falls open.Door spring part not in stock.Order parts piston nut wd24x10018; drain pump wd19x10015; door spring wd03x10016; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG
Near Lakeville, MN 55044
Delton
Job Details: 05/20/2022
Getting 7c error which is waterwall position error and making loud grinding sound. Ordering parts and rescheduling.; ordrd 1 Dd97-00484a (Water wall assembly)
We serviced a
INSINK GARBAGE DISPOSAL
Model n/a
Near Minneapolis, MN 55445
Phillip
Job Details: 05/20/2022
The customer had a garage disposal. I replaced the garage disposal and tested. No leaks and works good.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55420
Delton
Job Details: 05/20/2022
Found that evaporator in fresh food top half is frozen over. There is a service bulletin for this. Ordering parts and informed customer to unplug and let fridge thaw so i can pull off cover and do fix. Ordering parts and rescheduling.; ordrd 1 Acm73919216 (Controller assembly) and 2 5251ja3003d (Drain tube)s
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
"Replaced ice maker, tested and it cycles and filled. Ice maker is working good."
We serviced a
LG REFRIGERATOR
Model LFX28977ST/00
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
"Found that water valve is leaking. Customer approved estimate. Replaced water valve, tested and no leaks and water is dispensing and working good."
We serviced a
LG WASHER FRONT LOA
Model WM3700HVA
Near Osseo, MN 55369
Adam
Job Details: 05/20/2022
Installed hose from last diagnosis. Now unit isnt leaking triples checked everything. And let machine fill a handful of time no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA G TR
Near Minneapolis, MN 55442
Adam
Job Details: 05/20/2022
Unit was cooling properly. Customer said the fresh food part has been acting up for weeks. Noticed two issues there. One was they had a big ice damn in the top corner of the evaporator. Needs the heater/drain kit. Also the on door hinge was busted so do wont shut properly. Also customer said in the past few days noticed more and more warmer temps in the freezer. When I check the evaporator notice it didnt have a even frost pattern. Let customer know there is also a sealed system issue now.
We serviced a
MAYTAG DRYER- GAS
Model MDG3000AWW
Near Victoria, MN 55386
Adam
Job Details: 05/20/2022
"Unit wasnt spinning. Disassembled unit and found the belt was broken. Which the idler was seized and caused the belt to snap. Quoted then replaced idler and belt. Also cleaned up unit while I had unit disassembled. Reassembled unit and now running properly ; used 1 WP6-3700340 (IDLER PULLEY), and 1 WP33002535 (BELT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE50R5200W/A3
Near Rockford, MN 55373
Adam
Job Details: 05/20/2022
Unit wasnt heating. Air flow was around 15 mph out side could use a cleaning. Once unit was disassembled found that the heating element was bad. Replaced heating element and now unit is working properly and heating well. Let customer know to get his vents cleaned so it wont stress the new heater.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, MN 55374
Adam
Job Details: 05/20/2022
Unit was leaking out of front. Customer had put it to clean washer. During the cycle unit filled up about to about 1/4 full of water on the door and then was leaking. Noticed the drain pump wasnt draining well and unit was over flowing with water. Ordered drain pump and rescheduled customer; ordrd 1 5304514775 (Drain pump assembly)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/20/2022
"There was just a little bit of water that could have been left over from the other day. I ran the dishwasher for 35 minutes and it never leaked. Water is not leaking from the water inlet tower, water valve or from the door seal. I checked everything."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55405
Nate
Job Details: 05/20/2022
"Evaporator is totally frozen up. Needs the various parts like extra heater, drainage kit, cover, etc, we install to fix this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYB01
Near Minneapolis, MN 55401
Nate
Job Details: 05/20/2022
"Fresh food warm and Ice built up in back. Found lots of ice built up along drain and the evaporator fan wasnt working. Steamed off the ice, steamed out the drain line, replaced the motor and its running great now. ; pckd up 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Nate
Job Details: 05/20/2022
"Both water valves leaking. Ordered both valves. Coming back Tuesday to install. Morning works best, preferably earlier if possible.; ordrd 1 W11168740 (Water valve) and 1 W11168743 (Hot water valve)"
We serviced a
MAYTAG RANGE- GAS
Model MGRH865QDB
Near South Saint Paul, MN 55075
Nate
Job Details: 05/20/2022
"Customer smells gas sometimes. Checked gas valve and all gas connections. No leaks. Found a bad bake ignitor though. Replaced that. Customer also said they have been having issues with convection not running. Preheated convection to 350 but never starts running. Tested voltage in the back, board isnt sending voltage to the convection motor. Needs new main PCB (black). ; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFWN1600J0WW
Near Champlin, MN 55316
Adam
Job Details: 05/20/2022
Installed washer hoses like customer requested made sure there was no leaks and reinstalled unit under built in; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Elk River, MN 55330
Matt
Job Details: 05/20/2022
"Customer complaint is, LEAKING, WE REPLACED THE DOOR SEAL, BUT WE ARE STILL GETTING A TON OF WATER LEAKING OUT, We have also noticed a decrease in the quality of the wash lately, things are not coming out as clean. Inspected and found the lower spray arm is cracked. Customer is going to replace it themselves."
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4158241
Near Elk River, MN 55330
Matt
Job Details: 05/20/2022
"Customer complaint is, LEAKING. Inspected and tested. Found a hole in the door gasket. Customer declined repairs for now and is going to look into patching the hole, or replacing the gasket himself. Part number MDS47123608."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Ramsey, MN 55303
Matt
Job Details: 05/20/2022
"Customer complaint is, LATCH IS MESSED UP. Inspected and found the door latch is broken. Installed new door latch and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Minneapolis, MN 55448
Matt
Job Details: 05/20/2022
"Customer complaint is, WHEN IT STARTS TO AGITATE IT MAKES WEIRD NOISES. Inspected and tested. Found the washer is roaring when in a spin. Gear case has failed. Needs a new gear case. Part number W11393685. . Call in for authorization please. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Albertville, MN 55301
Matt
Job Details: 05/20/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Ice maker doesnt respond at all in test mode. Found 5 of the 6 wires going to the ice maker are severed completely at the bottom hinge. Theres not enough wire and room to repair wires. Customer is just going to use as is for now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, MN 55412
Phillip
Job Details: 05/20/2022
The washer will power on and display 59 but to wont start and I cannot change settings. There is no access to the washer. The dryer is stacked on top and its in a closet. I tried to rest the power but its the same issue. We will need to come back with 2 men and allow 2 hours. I will bring the parts back. ; schdld next appmnt for 5/27 FRI !
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/01
Near Minneapolis, MN 55401
Phillip
Job Details: 05/20/2022
Both sections are not cooling at all. The fans and compressor are running but its not cooling. The compressor is warm but the condenser was cool. There is no frost pattern on the freezer evaporator. It has a sealed system leak and there is no signs of oil from the back. I advised the customer that they need a sealed system technician.
We serviced a
GE DISHWASHER
Model GDF540HMF0ES
Near Minneapolis, MN 55418
Nate
Job Details: 05/20/2022
"Heater not coming on. Found a bad flow sensor. Replaced flow sensor, plugged in Newfi device. Ran through diagnostic mode. Only error from before was for the heat not coming on. Water not reaching desired temp. Ran through the heat cycle while water circulated. Ran great. Rose temp 10 degrees in 8 minutes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model TH70414497
Near Buffalo, MN 55313
Seth
Job Details: 05/20/2022
The customer complains that since she had Internet installed in her home her dishwasher is stopped working. Upon arrive on inspection I found the dishwasher had been leaking for a very long time. There was white furry and black mold everywhere. I took pictures and assessed and found that her house is ungrounded. The plugs that her washer and dishwasher are on or not grounded. The dishwasher will turn on and begin to work when plugged in but it is unsafe to do so. The dishwasher was improperly installed with a two prong cord that is ungrounded as well as it being far too small to provide power to the unit safely. I advise the customer to work with her home owners insurance and file a claim. I am unable to go back to this work site until the mold mitigation is complete. I have a serious black mold allergy. Advise customer to not use either her washer or her dryer on ungrounded circuit as this could cause electrocution issues for her family.; saved tckt
We serviced a
GE WASHER FRONT LOA
Model WPDH8800J0MG
Near Minneapolis, MN 55408
Phillip
Job Details: 05/20/2022
I looked it over and the washer is good for its age. The washer does get into the high speed spin. The basket has some play to it so the main bearing is slowly failing.
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Minneapolis, MN 55416
Phillip
Job Details: 05/20/2022
I pulled the microwave out and found the convection thermal fuse was bad and the connector was bad. I replaced the fuse and connections. Its working good now. ; used 1 THERMAL () from stock
We serviced a
GE DISHWASHER
Model CDT845P3N1D1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/19/2022
I found water leaking from the sump motor hose. The heating element rings are gone and water has been leaking from the water inlet tower. In total it would need 4 parts. .
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Big Lake, MN 55309
Seth
Job Details: 05/19/2022
"Ice refreeze and water build-up in door cavity. High temps 15-19 in the cavity, freezer was 15, and customer has to set the fridge at 33 to keep things cold. I cleaned some buildup from the icemaker inlet hose but it is apparent this unit has a refreeze issue and high temps. I suspect the refrigeration is on its way out I spoke with the customer about this and advised her next steps."
We serviced a
GE DRYER- ELECTRIC
Model GFD65ESPN0SN
Near St. Cloud, MN 56304
Seth
Job Details: 05/19/2022
I picked up the rollers to ship back .
We serviced a
KENMORE DISHWASHER
Model 665.12093K210
Near Rosemount, MN 55068
Delton
Job Details: 05/19/2022
Found that leaking a lot from Diverter all over floor. Need sump/motor assembly. Ordering part and rescheduling.Part# wpw10482502 not in stock. Look for part and contact customer.; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Adam
Job Details: 05/19/2022
Unit was cleaning dishing. Found that the wash pump wouldnt kick in. Was getting power to the pump though. Ordered the sump assembly and rescheduled customer to install part; ordrd 1 WPW10328226 (Sump assembly)
We serviced a
GE REFRIGERATOR
Model GTE18GSNDRSS
Near Minnetonka, MN 55305
Adam
Job Details: 05/19/2022
Had two different noise complaints customer said she was getting noise from back of the unit but couldnt get noise to happen. But also was getting noise from inside freezer and was getting warmer temps the evap looked good. But the fan wasnt running properly. Ordered both vans and rescheduled ; ordrd 1 WR17X31476 (Condenser fan) and 1 WR60X31522 (Evap fan)
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Lakeville, MN 55044
Delton
Job Details: 05/19/2022
Found that freezer is cold but barely freezing things and ice not being made. Also found that there was water underneath crisper drawer. I checked thermistor and it was reading about 29 degrees but the refrigerator showed -3. I plugged refrigerator back in and then it read correct. Im guessing a power surge happened and caused fridge to go wacky and now that its been reset it is reading correct temperature. He will keep an eye on it and if it continues to have incorrect temperature the control board would need to be replaced.I also quoted to add drain kit to fix the water underneath crisper drawer.now the fridge seems to be functioning normally. (They had a storm 2 weeks ago and was around that time the fridge was acting weird)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6690269
Near Corcoran, MN 55340
Phillip
Job Details: 05/19/2022
I found the belt was ripped up. The idler and rollers looked good. I cleaned up the lint and replaced the belt. The dryer is working good now. ; used 1 661570 (1]) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3875HVCA
Near Plymouth, MN 55446
Phillip
Job Details: 05/19/2022
When you spin the basket by hand it makes a dragging noise and is loud in spin. I removed the rotor and it was still there. Advised the customer it needs a basket and tub. Better to replace the washer .
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4815EW0
Near Lakeville, MN 55044
Delton
Job Details: 05/19/2022
"Found that control board is bad. Water level sensor error and washer is continuously running drain pump. I went in test mode and tested other functions and when on spin mode heard that bearings are loud. Based on parts/labor costs, customer will purchase new washer."
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/01
Near Medina, MN 55340
Phillip
Job Details: 05/19/2022
Verified the E9 not heating error. I found the heater was bad in the heat pump. I replaced the heat pump and tested operation. Its all good and does not leak.
We serviced a
GE RANGE- ELECTRIC
Model JBP65MM2BS
Near Minneapolis, MN 55446
Phillip
Job Details: 05/19/2022
I found one of the terminals to the broil element was burnt and the wires was a little burnt. I ordering a new broil element and I will repair the wire connector. ; ordrd 1 WB44T10009 (Broil element)
We serviced a
ROPER DRYER- ELECTRIC
Model REX4634KQ0
Near Burnsville, MN 55306
Delton
Job Details: 05/19/2022
"This is for dryer not washer. Found that the thermal fuse is open and cut power. Found that there is a lot of lint build up inside dryer. Customer approved estimate. Replaced thermal fuse and cleaned out a lot of dryer lint. Tested with dryer vent disconnected and it cycles heat normally but when i attached vent heat spiked for 265 degrees. I informed customer that dryer vent is clogged and would need to be cleaned out otherwise dryer could stop working again.I tried to call and contact owner to inform them of dryer issue and vents would need to be cleaned. Tenant paid with cash. Please contact owner and send him email copy so that he knows to that dryer vent will need to be cleaned.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Saint Michael, MN 55376
Matt
Job Details: 05/19/2022
"Customer complaint is, FREEZER IS NOT FREEZING. Customer said theres been a lot of work done on this refrigerator in the last 6 months. Inspected and tested. Found the freezer is only 15F and is set at -9F and the FF compartment is 33F and is set at 33F. Removed freezer evaporator cover and found frost was only on the first 10-15 percent. The sealed system has failed. Advised customer that they need to call and request a company that does sealed system repairs."
We serviced a
GE WALL OVEN- ELECT
Model JT952S0K3SS
Near Osseo, MN 55311
Matt
Job Details: 05/19/2022
"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Part on order. ; ordrd 1 WB08T10002 (Oven lamp housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55431
Delton
Job Details: 05/19/2022
Customer says dishwasher fills by itself even when dishwasher not in use. Based on that the water valve must be bad and not fully closing. Ordering water valve and rescheduling.; ordrd 1 W11175771 (Water valve)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGS3085KFB
Near Minneapolis, MN 55419
Delton
Job Details: 05/19/2022
"Reinstalled board, tested and it powers on and all functions are working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Minneapolis, MN 55412
Phillip
Job Details: 05/19/2022
"The drive pulley was loose and the belt rubbed the edge of the drive motor off. The belt, splutch and motor would need to be replaced. They will replace the washer. Drive motor W10832724Drive belt W11239857Splutch W10721967"
We serviced a
GE WASHER FRONT LOA
Model GFWH1400D0WW
Near Otsego, MN 55374
Matt
Job Details: 05/19/2022
"Customer complaint is, WONT COMPLETE CYCLE. Inspected and tested. Ran washer through a drain and spin empty and it completed the cycle but is a little noisy in a high spin. Ran washer through service mode and everything was working perfectly. The only thing Im finding is its noisy in a spin, theres a little bit of movement in the drum. I think the bearing is failing."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, MN 55337
Delton
Job Details: 05/19/2022
Found that main board is missing DC voltage and dishwasher not powering on. Also the control panel buttons are all sticky and plastic is broken. Ordering control board and console panel and rescheduling.; ordrd 1 Dd82-01247a (Control board) and 1 Dd82-01237a (Console panel)
We serviced a
KENMORE RANGE- ELECTRIC
Model 7909641340D
Near Eagan, MN 55122
Delton
Job Details: 05/19/2022
Found that left front burner switch was shorted causing the element on light to always be on. Customer approved estimate. Replaced switch and light is no longer on when burners are off. Range is working good.; used 1 316436001 (SWITCH) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.249423
Near Minnetonka, MN 55345
Adam
Job Details: 05/19/2022
Unit would trip breaker only on hand wash speed cycle right at rinse. Other speeds it worked fine for me at this time. Was extremely random. So at this time going to have the customer take photos of the settings and then send me pictures of which cycles it acts up on.
We serviced a
MAYTAG DRYER- GAS
Model MDG3000AWW
Near Victoria, MN 55386
Adam
Job Details: 05/19/2022
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We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Waconia, MN 55387
Adam
Job Details: 05/19/2022
Unit loud during use. Found it makes a grinding noise just spinning the basket by hand. Found that unit needs a new gear case assembly. Quoted blue book and customer rather get a different unit
We serviced a
LG DRYER- GAS
Model DLG7188WM
Near Minneapolis, MN 55424
Adam
Job Details: 05/19/2022
Unit is drying clothing. Found right away air flow out side was poor. Unhook dryer vent from machine and air flow is great. Disassembled machine to look over everything is working properly does need vent to get cleaned
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55416
Adam
Job Details: 05/19/2022
Replaced sump assembly from last diagnosis. Ran unit for over 30min and never had any leaks. Also drained it twice. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Fridley, MN 55432
Adam
Job Details: 05/19/2022
Installed ice maker from last diagnosis and started to work right away.
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW0
Near Minneapolis, MN 55418
Nate
Job Details: 05/19/2022
"Not heating. Found a blown thermal fuse. Replaced the fuse, vacuumed all the lint out, replaced a bad belt. Ran it, got up to 220. Airflow outside is 20. Customer will probably run dryer on medium heat to be safe.; used 1 WP3390719 (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
MAYTAG DRYER- GAS
Model pyg2300aww
Near Saint Paul, MN 55104
Nate
Job Details: 05/19/2022
"Not tumbling. Found a broken belt and a couple rollers that werent rolling well. Cleaned the rollers and oiled them, now they work great. Vacuumed out a bunch of lint and cat hair. Replaced the belt. Works great now.; used 1 341241 (BELT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3360HVCA
Near Minneapolis, MN 55417
Nate
Job Details: 05/19/2022
"Not advancing through cycle. Found a bad drain pump. Texted customer twice as the notes say not to call them. Uses the LG pump. Didnt hear back, replaced the pump under the assumption they would want it fixed, spoke with PW before doing repair. Ran through diagnostics after, drains and spins great now. Texted customer and told them to call office to make payment. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE9316ACE
Near Saint Joseph, MN 56374
Seth
Job Details: 05/19/2022
I replace the failed timer and watched it for 25 minutes. It cycled perfectly and ended cycle as it should. The dryer is now fixed
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 05/19/2022
"Today I replaced the motor assembly. The dryer works great, heats great and sounds good."
We serviced a
GE REFRIGERATOR
Model GTE19DTNBRWW
Near Minneapolis, MN 55406
Nate
Job Details: 05/19/2022
Replaced the bad evaporator fan today. Steamed off the evaporator since it was pretty frosted over from no air flow. Steamed out the air ducts. Working great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBW01
Near Minneapolis, MN 55403
Nate
Job Details: 05/19/2022
Arm came out of Icemaker. Reinstalled arm. All good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Minneapolis, MN 55403
Nate
Job Details: 05/19/2022
"Needs a new shelf. 5304508761 looks like its the part number. DW can you verify that this will be covered? And that its the right part number? See picture. I dont need the metal sides, just the one main part with the plastic sides. Left side was already replaced for the same issue. ; saved tckt"
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/19/2022
"Found water leaking from dispenser assembly, and where it seals against the front panel. Panel and dispenser have worn down plastic. I tried sealing it but it still leaks. It would need a new dispenser assembly and front control panel. Emailed quote to customer."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Plymouth, MN 55441
Nate
Job Details: 05/19/2022
Replaced drain line that had a hole in it. Also was broken where it connects to the garbage disposal. Installed new one. Works great now with no leaks.
We serviced a
WESTINGHOUSE DRYER- GAS
Model MDG546REW1
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, VERY LOUD WHEN DRUM HEATS UP. Inspected and tested. Dryer sounds great when I tested it. Disassembled dryer and found the idler pulley is cracked. Everything else looks good. Installed new idler pulley and vacuumed out inside of dryer. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 131863007 (IDLER ARM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSQ00
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFPEBS
Near Mound, MN 55364
Adam
Job Details: 05/18/2022
"Unit wasnt dispensing water and bulb flickering. Replaced freezer bulb with one I had. Could not get it to flicker again. The water dispenser issue was from the dispenser line freezing. Double checked water valves were running. Installed water dispenser heater and steamed frozen line. Now unit is working properly.; used 1 WR49X10173 (WATER DISP HEATER KIT), and 1 Na (Bulb) from stock"
We serviced a
GE DRYER- GAS
Model GTX22EASK0WW
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
"Not drying clothes. Customer said clothes dry great when vent is disconnected. Ran with the vent connected and its running at 145, and sound great. Told maintenance they need the vent cleaned."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 05/18/2022
"Customer complaint is, WATER JETS INTO SOFTENER & BLEACH DRAWER ARE CLOGGED NEEDS THEM CLEANED OR LOOKED AT. Inspected and found the dispenser compartment on the inside is really dirty. Cleaned out inside of dispenser and tested valves in test mode and everything was working great. Washer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rogers, MN 55374
Matt
Job Details: 05/18/2022
"Customer complaint is, NOT CLEANING AND SOAP IS ALL OVER THE SILVERWARE. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Loretto, MN 55357
Phillip
Job Details: 05/18/2022
The customer said it all works but it wont dispense ice. I pushed the paddle and the ice door opened but the auger does nothing. I push on the wires at the bottom of the door and the auger started and it dispensed ice. The wires are breaking at the door again. It needs a whole new door. LW11038917 black stainless door ; states that autho needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Osseo, MN 55311
Phillip
Job Details: 05/18/2022
"The defrost water was not draining, the water was building up in the bottom. I cleared the drain and cut the duct bill grommet. I cleared up all the ice. I put into a defrost and verified the water drains now."
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Shorewood, MN 55331
Adam
Job Details: 05/18/2022
Door would just drop. Found that that the door string cables were busted. Replaced both cables and now door operating properly ; used 2 4933DD3001B (HINGE CABLE) from stock
We serviced a
LG DRYER- ELECTRIC
Model DLEX8100V
Near Plymouth, MN 55441
Phillip
Job Details: 05/18/2022
When the dryer runs it made a noise. I pulled off the front and found a sock in the blower. The dryer sounds good now.
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Eden Prairie, MN 55344
Phillip
Job Details: 05/18/2022
The customer said the dishwasher was leaking from the bottom of the door. When the door closed it did not feel tight. When the dishwasher started to run it was louder and it sounded like the door was not shut. I found the upper mounting screws was loose and was hitting the door. I side mounted the left side of the dishwasher and replaced the right upper mounting screw. I leveled the dishwasher and ran it again. Now it sounds good the door shuts tight and it does not leak.
We serviced a
LG DISHWASHER
Model LDF6810ST/02
Near Minneapolis, MN 55436
Phillip
Job Details: 05/18/2022
When I tried to pull the dishwasher out last time the hose ripped. I replaced all the parts and got. New drain hose from Sundberg. I ran the dishwasher and it sounds good and no leaks.; used 1 AEM69493807 ( Drain hose) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Minneapolis, MN 55412
Phillip
Job Details: 05/18/2022
"I found no water entering the washer. The hot and cold shut off were closed. I turned the water back on but first cleaned the valve screens. I ran a calibration cycle, auto cycle and cleared the 1 fault code that was for the long fill. The washer is working good."
We serviced a
GE WASHER FRONT LOA
Model FFFW5000QW0
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
Washer door doesnt lock. Has a broken striker stuck in lock assembly. Ordered both. Picking up and coming back today. Came back and fixed it. Works great now. . ; ordrd 1 55-131763256 (Door lock assembly) and 1 55-131763310 (Striker)