We serviced a
WHIRLPOOL VENT HOOD
Model E2-40
Near Saint Paul, MN 55105
Nate
Job Details: 01/23/2023
"Vent hasnt been venting smoke out quick enough. Tested vent, it actually vents super strong. Flap is open outside. Checked inside vent motor area and it is in good shape. I used a tissue and the vent sucks it up against the filter quickly and holds it there. Customer is going to get a bigger vent and have it installed lower."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVQ04
Near Maple Grove, MN 55369
Matt
Job Details: 01/23/2023
"Customer complaint is, ICEMAKER / DISPENSER ISSUES, THE WATER DISPENSER ONLY WORKS IF THE ACTIVATING ARM IS PUSHED TO THE RIGHT. Inspected and tested. Found the dispenser control bracket is broken. Installed new bracket and tested. Dispenser is working great. Dispenser is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/20
Near Minneapolis, MN 55406
Nate
Job Details: 01/23/2023
"Dishwasher stopped randomly at some different times in the cycle. Every time it stopped, it wouldnt beep, no flashing red light, they would just press start and it would start again. Customer cleaned out filter, turned off dishwasher for 20 minutes, plugged back in, couldnt get it to cancel or restart. I checked and made sure the trim wasnt bent around the perimeter, that the door doesnt open more than 90 degrees, that the drain line is looped up, that the dishwasher is level, and that there are no shims sticking out or anything stopping the door from closing all the way. 3 times I started it and then cancelled it and it drained great, runs great. I checked for error codes, no errors. I put it into test mode and it ran through the tests no problem. Nothing to fix here."
We serviced a
GE REFRIGERATOR
Model GNE21FSKNFSS
Near Otsego, MN 55374
Matt
Job Details: 01/23/2023
"Customer complaint is, FAN IS NOISY. Inspected and tested. Found the defrost thermostat has failed and the evaporator is 100% frozen over. to install new defrost thermostat and thermistor. Customer approved repairs. Parts on order. ; ordrd 1 WR55X10025 (Thermistor) and 1 WR50X10069 (Defrost thermostat)"
We serviced a
KENMORE DRYER
Model 41783142300
Near Clearwater, MN 55320
Seth
Job Details: 01/23/2023
I replaced the start switch and tested the dryer. It is now fixed.
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2761KQ1
Near Minneapolis, MN 55408
Nate
Job Details: 01/23/2023
"Replaced bad motor, pully and blower wheel. Vacuumed out lint and oiled rollers. Runs great now."
We serviced a
WHIRLPOOL DRYER
Model WED7600XW0
Near Rogers, MN 55374
Matt
Job Details: 01/23/2023
"Customer complaint is, SQUEALING. Inspected and tested. Found the idler pulley was squealing. Also the heating element is melted to the side of the canister. Quoted customer $412. to install new heating element and idler pulley. Customer approved repairs. Installed new heating element, idler pulley and tested. Dryer sounds great and is heating, but is quick cycling and getting to hot because the vent is really long and needs to be cleaned. Airflow on outside of house is only 10mph. I advised customer to have vent cleaned before using. The vent has 5 elbows before it even leaves the utility room and then goes 20+ feet across the house. It might never get better airflow because of the length of the vent. ; used 1 WPW10547292 (IDLER PULLEY), and 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
FRIGIDAIRE RANGE
Model PLCF489CCA
Near Minneapolis, MN 55410
Nate
Job Details: 01/23/2023
Bake not working. Found a bad bake relay. Repaired the board with a new one. Bakes great now. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS3A
Near Eden Prairie, MN 55347
Delton
Job Details: 01/23/2023
Found that motor is leaking. Needs new motor.
We serviced a
LG WASHER
Model WM2301HR
Near Eden Prairie, MN 55347
Delton
Job Details: 01/23/2023
Was drianing while I was here and all functions are working. I replaced drain pump anyways because customer said it was intermittent. Tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ZLINE++ VENT HOOD
Model ART236B
Near Minneapolis, MN 55416
Delton
Job Details: 01/23/2023
Getting power to control board but then nothing else from there. Control board and touch UI PCB needs to be replaced.Find parts and reschedule customer. Unit only 1 month old customer said.Control board and UISchedule 2 hours for repair.; saved tckt
We serviced a
LG DRYER
Model DLEX7177WM
Near Minnetonka, MN 55345
Phillip
Job Details: 01/23/2023
"The dryer was noisy and does not dry properly. It takes a long time to dry. I started the dryer and verified the noise. I took the dryer apart and found the rollers had failed, and one was falling off the shaft. The dryer duct on the back was too long. I shorten the dryer duct and replaced all four of the rollers. The airflow going outside is still very poor and I was unable to clean it. Advise the customer to call dryer vent wizard for the dryer vent cleaning."
We serviced a
DACOR++ VENT HOOD
Model RV30W
Near Hopkins, MN 55305
Adam
Job Details: 01/23/2023
"Only some of the buttons work on the control on the vent. Will go up and down but thats it. Unit would need new control panel 82633. Looks like there might be a few available at reliable parts. Customer is going to probably hold off for now on repairs but would like us to make sure the parts are still available ; snapped 6 QuickPics, states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Minneapolis, MN 55428
Nate
Job Details: 01/23/2023
"Replaced bad drain pump, got it back together, then new pump ran great but started making a sound of it hitting something. Uninstalled dishwasher and took it apart, then got a piece of metal out out of the drain pump area. Reinstalled, now it runs and drains great."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRSC503ESS00
Near Minnetonka, MN 55345
Phillip
Job Details: 01/23/2023
I replaced the filter and reset the filter indicator. I flushed water through until it was clear and no bubbles.
We serviced a
ZLINE++ MICROWAVE
Model MWD1
Near Minneapolis, MN 55416
Delton
Job Details: 01/23/2023
Tech support never answered. Sat on hold 20 minutes and hung up. Door switches are good. No power going to transformer. Appears that main board is bad and relay not switching to send power to transformer.Main board needs to be replaced. Dont know part number or couldnt find parts break down or wire diagram.Unit is brand new Schedule 2 hours for repair.; saved tckt
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CHW9050AW0
Near Minneapolis, MN 55417
Delton
Job Details: 01/23/2023
Renter called in and set this up expecting us to contact landlord so we can obtain the keys so I can gain access to inside coin op. I called landlord and he said he had no idea about any service call and he is working so he cant drop off keys right now. So I have no keys.Office saved tckt
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Inver Grove Heights, MN 55076
Delton
Job Details: 01/23/2023
"Found that heating element is open. Replaced heating element, tested and dryer is heating and working good.; used 1 DE486A () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU8550XX1
Near Apple Valley, MN 55124
Delton
Job Details: 01/23/2023
Dishwasher not getting enough water to clean dishes. Water valve on dishwasher looks corroded but also the water shut off valve underneath sink is leaking and would need to be replaced by plumber. Plumber would need to be out and fix the shut off first before Water valve or dishwasher could be replaced.Water valve part is discontinued and NLA part# 3371817.need to transferred to plumber first. Before dishwasher repair/replacement could be done.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Saint Michael, MN 55376
Matt
Job Details: 01/23/2023
"Customer complaint is, EC F6 E3- WONT LOCK DOOR, JUST MAKES THE NOISE- BACK TUBE IN BACK MAKES NOISE- NO WATER THOUGH. Inspected and tested. Found the main board has failed. "
We serviced a
SPEED QUEEN WASHER
Model AWN542SP111TW01
Near Medina, MN 55340
Phillip
Job Details: 01/23/2023
The customer said another service company was out and said the belt was bad and needed to be replaced. I verified the belt is bad and it was missing chunks of the belt. I replaced the belt. The washer tested good.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Albertville, MN 55301
Matt
Job Details: 01/23/2023
"Customer complaint is, EVAP FAN IS NOISEY. Inspected and tested. Found the noise was coming from both the ice maker room fan in the freezer compartment and the freezer evaporator fan because of excessive frost buildup around the ice maker fan. I defrosted evaporator completely and tested and both fans are working great. Refrigerator was still making ice. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Rogers, MN 55374
Matt
Job Details: 01/20/2023
"Customer complaint is, ICE MAKER ISNT WORKING- CUST RECENTLY REPLACED IT & IT ONLY SENDS OUT ICE ONCE A DAY. Inspected and tested. Found the wires are severed at the bottom hinge. Repaired wires and tested. Ice maker is now working. If this happens again, we will need to replace the door to fix this issue."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS2
Near Oak Grove, MN 55303
Matt
Job Details: 01/20/2023
"Customer complaint is, TOP RACK DISHES NOT GETTING CLEAN & ONLY PARTIALLY CLEANS DISHES ON BOTTOM RACK. Inspected and tested. Found the sump and chopper blade are plugged with junk. Installed new chopper blade and cleaned out sump. Reassembled and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W10083957V (CHOPPER) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Saint Joseph, MN 56374
Seth
Job Details: 01/20/2023
Customers complaint is the dryer does not heat upon arrival and inspection I found the element had blown. I replaced it and tested. The dryer is now fixed. Temps ran 231-114. .; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG RANGE
Model MGS5770ADQ
Near Minneapolis, MN 55448
Matt
Job Details: 01/20/2023
"Customer complaint is, BURNERS NO CLICKS , THEY WONT LITE. Inspected and tested. Found the spark module has failed. Part on order. I need extra time on my return trip. ; ordrd 1 8215557 (Spark module)"
We serviced a
LG DISHWASHER
Model LDF6920BB
Near Minneapolis, MN 55442
Matt
Job Details: 01/20/2023
"Customer complaint is, leaving film. Customer said she bought new glasses and its leaving a film on them and sometimes theres white spots on them. Inspected and tested. Ran dishwasher and its got the correct amount of water and good water pressure when its circulating. The water is really hard going to the dishwasher. Also found the hose underneath the sink didnt have a high loop. I put a high loop in the hose underneath the sink. Dishwasher is operating completely normal. The problem has to be with the hard water or soap. Recommended customer try using a different soap and advised that the dishwasher is not going to have good cleaning results with hard water."
We serviced a
KENMORE DISHWASHER
Model 665.13263K111
Near Osseo, MN 55311
Matt
Job Details: 01/20/2023
"Customer complaint is, LEAKS. Inspected and tested. Found the dishwasher is leaking from the diverter assembly. Customer already replaced the seal and its still leaking. Needs a new sump assembly. "
We serviced a
GE DISHWASHER
Model GDT695SMJ4ES
Near Maple Grove, MN 55369
Matt
Job Details: 01/20/2023
"Customer complaint is, LEAKS. Inspected and tested. Found the dishwasher was leaking from the left side of the door because it was hitting a screw and not closing all the way. I tightened the screw up and now its closing and not leaking. Dishwasher is now fixed."
We serviced a
ZLINE++ REFRIGERATOR
Model RFM-36
Near Minneapolis, MN 55406
Delton
Job Details: 01/20/2023
"I called Aline tech support and they said to hold ice and freezer button for 10 seconds and that should force the ice maker into test. When i did that the ice led was blinking continuously but nothing was happening. Zline said to replace ice maker, I replaced ice maker and when i turned back on the refrigerator the ice maker cycled and fills zline tech support said it should be fine now. Ice maker used was shipped to customer from zline."
We serviced a
FISHER PAYKEL++ WALL OVEN++
Model OB30SDEPX1
Near Saint Paul, MN 55103
Delton
Job Details: 01/20/2023
Replaced convection element and temperature sensor for oven. Tested and oven preheated within 20 minutes and temperature is correct with what it is set at. Oven is heating and working good.
We serviced a
WHIRLPOOL WALL OVEN++
Model RBD245PDT12
Near Roseville, MN 55113
Delton
Job Details: 01/20/2023
Control board is bad. No display and makes beeping sounds. Buttons beep when pushing but wont do anything. Getting power to the board but no display.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Plymouth, MN 55446
Adam
Job Details: 01/20/2023
Led lights are out. Tried to removed the freezer led because that is the most common to go out. Removed the light then shorted the wires together to see if that light was causing its. So its another light in the series. Will have to replace the freezer light because it broke during removal ; schdld next appmnt for 1/25 WED !
We serviced a
AMANA DRYER
Model LG8409W2
Near Saint Michael, MN 55376
Phillip
Job Details: 01/20/2023
"The customer said the dryer does not heat. I found the ignitor was not glowing. After testing I found the flame sensor was bad. The belt is also dry and cracked. I quoted for the repair. I replaced the sensor and belt. The dryer is now heating. ; used 1 WP40111201 (BELT - DRUM), and 1 WP338906 (SENSOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBLS22KWMS6
Near Hopkins, MN 55343
Adam
Job Details: 01/20/2023
Unit has a sealed system issue. Unit was unplugged. Plugged unit in and watched the evap for a frost pattern and it never built a pattern even after 30 minutes. Unit has a sealed system issue
We serviced a
BOSCH DISHWASHER
Model SHX3AR72UC/22
Near Shorewood, MN 55331
Adam
Job Details: 01/20/2023
Was making loud noise during drain. Verified complaint. Removed the drain pump and found some plastic and a chunk of glass the pump still looked good. Reassembled unit and cleaned out the filter and sump. Tested unit and its operating correctly now
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Saint Paul, MN 55102
Nate
Job Details: 01/20/2023
Checked temps when I got here. 11 in the icemaker area. Zero in freezer. Icemaker and fridge passed all tests. Needs new Icemaker. Attached quote. Its not available but customer would like it installed when one is available. ; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Minneapolis, MN 55419
Nate
Job Details: 01/20/2023
"Trim piece on right side is malformed and folding over itself, creating extra padding making it harder for the door to stay shut. Because of the wooden mount behind it, new trim would do the same thing. Customer said they were totally fine with me removing that folded section of trim. I put it on an express cycle and ran for an hour and it did not stop. Runs great now."
We serviced a
MAYTAG RANGE
Model MGR57550DW
Near Minneapolis, MN 55416
Nate
Job Details: 01/20/2023
Replaced bad ignitor and fixed rear left burner. Works great now. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 01/20/2023
"Washer banging around. Shaft on gearcase very rusty and missing bolt that attaches agitator to the shaft. Also missing agitator dogs. Bolt is rusted and broken off in shaft so it needs new transmission. Belt, and dogs. "
We serviced a
BEKO++ REFRIGERATOR
Model BFFD3622SS
Near Minneapolis, MN 55447
Phillip
Job Details: 01/20/2023
"Customer said ice, broken and water does not dispense from the refrigerator. The customer said he had a filter to replace. I removed the filter then noticed the ones he had were not right for this fridge. I put the old one back in and then tested the dispenser. Now its dispensing water. I verified the ice maker assembly is broken. I replaced the ice maker assembly. The water is still dispensing good. I showed the customer how to replace the filter and purge the air out."
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVPA3
Near Excelsior, MN 55331
Adam
Job Details: 01/20/2023
Unit wasnt cleaning dishes well. Disassembled the drain filter to get the chopper. Found a bunch of debris that got into the chopper over time. Which will cause poor washing. Reassembled after cleaning and now unit is working better
We serviced a
GE DRYER
Model DPSR610EG0T
Near Plymouth, MN 55447
Phillip
Job Details: 01/20/2023
The dryer was noisy then popes the breaker. The customer said some of the felt was coming out. He cut it and still used with small loads. I pulled the front off and find the whole top bearing was destroyed and the seals was off. The drum had rubbed against the light wires and shorted. I quoted for the whole repair plus fixing the wires. I fixed the bad wires and replaced the bearing kit. Its working great now. ; used 1 WE49X20697 (DRUM - FRONT GLIDE KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Minneapolis, MN 55442
Phillip
Job Details: 01/20/2023
The customers said they clean it but it still smells. I checked it over and found nothing wrong. The drain hose is down the drain pipe the correct distance. The hot and cold are working. This model does not have a clean washer cycle. I advised them that it will never clean the washer as good as a newer model. I said when they clean it to use the sanitary cycle with all the options.
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Minneapolis, MN 55446
Phillip
Job Details: 01/20/2023
"The customer says that dishwasher will randomly stop there in a cycle and will beep as if theres a fault code or error, but does not display a active fault code. I put it into diagnostics and there was no active fault codes. I ran the dishwasher and it did not act up for me. The customer did show me a video of it happening.It will beep and flash time remaining. The most common part replaced for their issue is the latch assembly. At times the drain pump is also louder than normal. I created a estimate for parts and labor to replace both parts. I did advise the customer the latch is a educated guess."
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/07
Near Maple Grove, MN 55311
Phillip
Job Details: 01/20/2023
The customer said the dishwasher was giving the water tap error. I found the dishwasher is still not filling with enough water. I removed the hose from the dishwasher and put into a bucket. The water supply is very low. The customer removed the water supply hose and found a chunk a rubber came out the end of the hose. This hose come with the Bosch dishwasher. I replaced the fill hose. Now the pressure is good and it fills with the correct amount of water. ; used 1 48337DNS (DISHWASHER INSTALL KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Saint Michael, MN 55376
Phillip
Job Details: 01/20/2023
"Customer complaint is at the beginning of the Spincycle. It will shut off and give the F 54 fault code. The 54 fault code indicates an issue with the rotor, spinning free. The customer has removed the basket and wash plate and theres no obstruction. I spun the basket by hand, you can hear the bearing make a roaring sound. I did a spin test and it never spins. In the spin it gives me the F 54 fault. Needs a new tub bearing kit. Today I removed the basket and then the rotor and stator. There was a lot of water leaking from the bottom and rust all over the stator. I used a wire brush and cleaned up the stator. I replaced the tub bearings and seal. I ran the washer on a spin and I still get the f54 fault. I ran the diagnostics test and it completed with no faults. I ran the spin test 3 more times, every time it gave me the f54 fault. The stator and sensor will need to be replaced . I called the customer for payment and gave him the update. The customer does not want to fix it now. The cost of the repair would be almost as much as a new one."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF2
Near Victoria, MN 55386
Adam
Job Details: 01/20/2023
Water dispenser not working after replacing filter found damage to the filter housing. Replaced that part then tested no luck. Removed the water line connection below the front of the door then tested now water is coming out. The line in the door is plugged tried to steam for an hour no luck I can feed a thin wire about 10 to 14 up the line from the dispenser. Its frozen inside the door. The steamer wont unclog it. Will need a new door. Insulation has failed and freezing the line. Door 242026456
We serviced a
LG REFRIGERATOR
Model LFX25971SW/02
Near St. Cloud, MN 56303
Seth
Job Details: 01/20/2023
Not making ice. The ice room was 17deg. This is to high for the icemaker to cycle. The freezer temps were single digits but the temp was cranked as cold as it goes. This fridge has a failing sealed system.
We serviced a
MAYTAG DRYER
Model MGDB850WQ0
Near Big Lake, MN 55309
Seth
Job Details: 01/20/2023
Customers complaint is the dryer does not heat. Upon arrival in inspection I found the thermal fuse was blown. Replaced it and watched the machine cycle that cycle great between 229deg and 116. The dryer is now fixed.; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
GE DISHWASHER
Model GDF520PGD1WW
Near Big Lake, MN 55309
Seth
Job Details: 01/20/2023
"Dishwasher is not drying. I found error codes for over temp states and 2 stuck button events. I tested the unit it tested fine no issues and the main functions performed as designed. After a conversation with the customer it sound possible that her pump is failing intermittently.The DW was working as designed when I left."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55422
Nate
Job Details: 01/20/2023
"Beeps after 2 minutes of running. This is a continual issue. Called Bosch tech support. They said the door is getting pushed out, because it beeps, keeps the time on the display, no errors, and flashes the red light under the door. I removed two shims from above the dishwasher, and it still had the stopping issue. Then found a screw on the lower left side that used to hold the trim that was no longer holding the trim in, but was pushing it out. Removed that screw so that the trim could go in all the way. Ran it and it stopped again after 2 minutes. Tried running it while pushing against the door. The rubber gasket is seated all the way so thats not the issue. When I applied pressure to the door, still beeps. Found when it fills that it doesnt fill much. Has the old original water line. When I disconnected the line, there was a lot of rubber debris on water valve filter, cleaned the rubber off, and replaced the water line, and now it fills and runs great. Only problem is during the fill it beeps about 20 times but light doesnt flash and it continues filling and running. Called Bosch tech support a 2nd time. They said the rubber granules very likely made their way to the circulation pump which would then sense a little resistance. They said customer needs to run dishwasher cleaner through it on a sanitize cycle a couple times and that should clean the residue out. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock, states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WED5300SQ0
Near Minneapolis, MN 55422
Nate
Job Details: 01/20/2023
"Not running. Found a bad thermal fuse. Replaced, cleaned out internal vent and vacuumed lint out of dryer. Now it runs and heats great, checked vent outside, good airflow. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE RANGE
Model PGS960BEL2TS
Near Monticello, MN 55362
Seth
Job Details: 01/20/2023
The Triple Crown burner does not like completely. I cleaned the burner in orifices and it began working perfect. The range just now fixed.
We serviced a
LG DRYER
Model DLE7000W
Near Excelsior, MN 55331
Adam
Job Details: 01/20/2023
Dryer is giving a nP code. Which is a no power to the heater. Before disassembling took voltage at the outlet and was only getting 120 on the left side. The right side no voltage. Unit isnt getting 240. Tried to reset the breaker no luck. Customer will need a electrician to come out.
We serviced a
BOSCH DISHWASHER
Model SHP878WD5N/11
Near Chanhassen, MN 55317
Adam
Job Details: 01/19/2023
Spoke with Bosch tech line. Tested system the windings on the motor. The motor is bad again. Need motor 12008381. Which is covered under the warranty but labor is past the 60 day warranty. Will need to pay for labor; ordrng 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Saint Joseph, MN 56374
Seth
Job Details: 01/19/2023
"I replaced the drain pump and tested the washer. It completed the diagnostic tests perfectly. The washer is now fixed.; used 1 WPW10276397 (PUMP, DRAIN) from stock"
We serviced a
SPEED QUEEN WASHER COIN OP++
Model SWNSX2SP115TW02
Near St. Cloud, MN 56303
Seth
Job Details: 01/19/2023
I replace the inlet valve with the correct 120 V valve and it ran perfect. The washer is now fixed.
We serviced a
KENMORE DRYER
Model 79680272900
Near St. Cloud, MN 56301
Seth
Job Details: 01/19/2023
Dryer does not heat. Blown thermal fuse was replaced and we cleaned the dryer. It cycled great 195deg-112. The dryer is now fixed.; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13803N710
Near Rockford, MN 55373
Phillip
Job Details: 01/19/2023
"The customer complaint was the dishwasher will fill but never kicks in to wash the dishes. I started the dishwasher, it filled them the motor just made a soft hum. I tapped on the motor with my screwdriver. I had to tap it a lot then finally the motor started. It ran for about a minute then stopped. I tried tapping on it again but now its just humming and makes a clicking sound. The wash motor is bad and needs to be replaced. I gave the customer a quote for the whole repair. The customer will talk it over with her husband then call us back if they want it repaired."
We serviced a
KENMORE LAUNDRY CENTER++
Model 41797802792
Near Eagan, MN 55123
Delton
Job Details: 01/19/2023
Found that its leaking from tub from what looks like tub ring. Also motor will intermittently start and stop. Also drain pump is squealing when running. Transmission is leaking oil.I was out here as a COD call and notated all these things stating it was not worth it to fix but then the customer remember that they had AHS so then went through them for dryer and now washer again. Can you look up old notes from this customer and add that into this work order when sending to AHS stating not economical to repair as i stated before all the work was done with the dryer.Transmission 134737100; motor 134159500; motor cap 131212301; drain pump 131268401; tub seal 5303279394; tub ring 131551103.Either way customer wants cash out as they do not want this fixed.; saved tckt
We serviced a
WHIRLPOOL WALL OVEN++
Model WOD93EC0AS05
Near Albertville, MN 55301
Matt
Job Details: 01/19/2023
"Customer complaint is, COOKED 2 PIZZAS AND A LITTLE LATER NOTICED THE POWER WAS OFF. BREAKER IS GOOD. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and tested. Oven is working great. Oven is now fixed."
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ1
Near Eagan, MN 55123
Delton
Job Details: 01/19/2023
"Replaced timer, tested and dryer is cycling heat normally and is working good."
We serviced a
LG DISHWASHER
Model Ldt5678st
Near Saint Paul, MN 55105
Delton
Job Details: 01/19/2023
"Customer said was getting motor error. Stopped mid cycle and had water in bottom. I went to power on and see if dishwasher would drain and then the motor started sparking and smoking then whole dishwasher shut off.Motor shorted which then shorted out control board. COntrol board has power but not turning on dishwasher anymore. Due to costs of motor, control board, labor, it is uneconomical and would cost more than replacement.I informed customer to try and contact LG since the motor has a 10 year warranty and see if LG will do anything for them."
We serviced a
MAYTAG DRYER
Model MDG4806AWW
Near Saint Paul, MN 55105
Delton
Job Details: 01/19/2023
"Found that gas coils fail and stops heating after 10 minutes. Customer approved estimate. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model CZS25TSEBFSS
Near Maple Grove, MN 55311
Phillip
Job Details: 01/19/2023
The customer said that the freezer felt warm then by the next day the whole unit was warm. When I arrived the fridge was unplugged. I plugged it back and all the fans started and the compressor started. The customer said there was no frost in the freezer and the freezer was warm. I removed the evaporator cover to see if any frost builds. After 20 minutes the compressor is cool and none of the discharge lines are getting warm. There is no frost on the evaporator and theres a strange noise from the evaporator. It sounds like the refrigerant can barley flow into the evaporator. It looks like the compressor has been replaced because there is a valve on the low side. The filter dryer was never replaced. I advised the customer it had a sealed system and its not repairable.
We serviced a
BOSCH DISHWASHER
Model SHPM78Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 01/19/2023
"Customer complaint is, EC E 15 FLASHING LCD SAYS WATER TAP. Inspected and tested. Found the water is leaking underneath from the zeolite container, because the nut that holds it in place on the inside is cracked. Needs a new nut. It looks like this is a known issue, because now the nut is metal. Part on order. ; ordrd 1 00636865 (Nut)"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Minneapolis, MN 55444
Matt
Job Details: 01/19/2023
"Customer complaint is, NOISE WHILE SPINNING, BUT IT WON'T SPIN OR AGITATE. Inspected and tested. Found the belt had fallen off because its all oily underneath from the transmission. Needs a new belt and transmission. Washer is only 6 months old. Customer is going to call GE."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW1
Near Coon Rapids, MN 55433
Matt
Job Details: 01/19/2023
"Customer complaint is, NO DRAIN. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Maple Grove, MN 55311
Phillip
Job Details: 01/19/2023
The customer complaint is the water does not dispense out the door. I tried the dispenser and it does not dispense water. I thawed the line out and now it works. I moved them temp from 7 to 3 and advised to keep the dispenser light on. I quoted for the heater kit . The door feels like it has some ice in the door.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Ramsey, MN 55303
Matt
Job Details: 01/19/2023
"Customer complaint is, NOT SPINNING, NOT DRAINING. ERROR CODE, NOT SURE WHAT? Customer thinks it was a Ld error, but not for sure. Inspected and tested. Theres no stored error codes. Everything was working great in test mode. I started a load on a rinse and spin and it worked perfectly and the clothes are spun out. Washer is testing good."
We serviced a
GE MICROWAVE
Model JE1540AW003
Near Dayton, MN 55327
Matt
Job Details: 01/19/2023
"Customer complaint is, NOISY AND NO HEAT. Installed new magnetron, capacitor, diode and 3 new door switches. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
GE DISHWASHER
Model GDF520PSD0SS
Near Maplewood, MN 55117
Delton
Job Details: 01/19/2023
Customer intermittent will leak and not drain. Found that all function is working good. So it appears that valve is not fully shutting. Valve would need to be replaced. Customer will think about it and call back if they want to proceed. (See picture)Water valve part# WD15X10015; saved tckt
We serviced a
LG WASHER
Model WM3700HWA
Near Minneapolis, MN 55442
Phillip
Job Details: 01/19/2023
The customer said it leaks from the bottom left. I pulled the washer out and inspected the hoses. Everything looked ok. It never leaked for me. The bottom of the door glass was dirty and had hair on it. I cleaned the glass door.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Minneapolis, MN 55422
Nate
Job Details: 01/19/2023
Replaced broken adjuster. Now the rack stays on perfectly. ; used 1 WPW10546503 (ADJUSTER) from stock
We serviced a
HOTPOINT WASHER
Model HTW240ASK5WS
Near Minneapolis, MN 55418
Nate
Job Details: 01/19/2023
"Washer is leaking brown liquid into the tub. Found its rusted at the very top outer ridge of the tub, under the balance ring. Quoted for new tub and oversized shipping. Customer will pass, will call us if they change their mind."
We serviced a
BOSCH DISHWASHER
Model SHE47C05UC/40
Near Minneapolis, MN 55410
Nate
Job Details: 01/19/2023
"Need the following parts: 00298564, 00263099, 00361113, 00265832. The section of drain line that runs under the dishwasher, up to a connection on the back, left side. In the photo attached its behind the shiny yellow water line. Its a tight install and customer informed me the wood floor is especially soft and scratches easily, so I did not pull out the dishwasher today but could see where it was leaking. Attached quote, explained it will be one of these four parts but wont know which one for sure until its pulled out and uninstalled. ; saved tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2351KES
Near Minneapolis, MN 55408
Nate
Job Details: 01/19/2023
"Fridge was room temp. I turned it back on and sealed system worked great. Evaporator frosted over uniformly. I put into forced defrost and it defrosted per spec. The start relay has to be sporadically failing. Either that or compressor, very unlikely its the compressor. Installed new start relay and is running and cooling great. Told tenant to give it 24 hours. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
LG DRYER
Model DLGX3701W
Near Minneapolis, MN 55442
Phillip
Job Details: 01/19/2023
The complaint is the display leds flash. It did it for me but only for a few seconds. I replaced the main board. I had to extend the dryer vent to get the dryer hooked back up. I told the customer what I had to do to the dryer vent.
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Roseville, MN 55113
Delton
Job Details: 01/19/2023
Found that the oven always has broil even in test mode when im testing other elements. Also missing one of the LED number bars. Control board needs to be replaced. Quoted customer they will think about it and call back if they want to proceed. (See picture)
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2761KQ1
Near Minneapolis, MN 55408
Nate
Job Details: 01/19/2023
"Dryers idler pully is squealing, and the motor seizes up and hums. Has a bad motor. Quoted for motor, pully and blower wheel in case I cant get the wheel off the motor shaft. Attached quote. Did not increase for ++ upgrade. Just charge what the low blue book rate shows. ; ordrd 1 WP697772 (Blower wheel) and 1 W10841144 (Motor) and 1 279640 (Pully)"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS173TW01
Near Minnetonka, MN 55345
Adam
Job Details: 01/19/2023
Customer daughter was there doing laundry and door latch busted. Found that the door was loose and wasnt lining up the with the latch. The plastic clip in the dryer was busted had some left over from another repair so put on in that was correct and retightened the door and its now good
We serviced a
KITCHENAID WALL OVEN++
Model KEBS207SSS04
Near Minnetonka, MN 55345
Adam
Job Details: 01/19/2023
Customer was trying to use self clean but the door wouldnt lock could hear it try but would error out. Unit needed the door latch assembly. Disassembled to get to latch installed new latch then reassembled unit. Tested unit a couple times and its working great. Installed W11029221
We serviced a
BOSCH DISHWASHER
Model SHX2AR55UC/08
Near Maple Grove, MN 55369
Phillip
Job Details: 01/19/2023
"Customer said the dishwasher would start it would first drain and then you could hear the wash motor come on and then drain again and then shut off all within the first 30 seconds . I put into diagnostics and the only error code that came up was for the drain pump. Further instructions I remove the drain pump and inspected for blockage. The drain pump is clean and clear. I ran diagnostic cycle and it failed wash and drained good. I am ordering and will replace the drain pump first, then the module if needed. Drain pump 00611332Power module 00705047; ordrd 1 00611332 (Drain pump) and 1 00705047 (Module)"
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Minneapolis, MN 55407
Delton
Job Details: 01/19/2023
Found that the floating tub seal is bad and leaks onto motor. Also the top ring is cracked. Customer declined repair and will purchase new washer.
We serviced a
KENMORE DISHWASHER
Model KUDC10FXSS6
Near Plymouth, MN 55442
Nate
Job Details: 01/19/2023
"Please call not text, she goes by Kim. The board fried. Before that, the control panel only partially worked. The rubber seal is very misshapen. Needs all 3 parts. I told the customer its a 350 Autho after she asked, then called her and let her know after I left letting her know its authorization so I dont think itll be an issue getting this approved. WPW10179427 is the seal, W10542068 is the main control, W10481130 is the stainless steel control. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Maple Grove, MN 55369
Phillip
Job Details: 01/19/2023
The customer complaint was the washer shakes and leaks. The washer shakes bad and the gasket in the front came loose. I checked the bearing and it felt good. I ran a spin and it sounds good. I found the front gasket clamp fell off. The gasket is stretched in the front and full of mold. I removed the access panel and found the front left shock is broken. Thats why is was shaking so bad. I gave the customer the quote for the whole repair. Because of the age of the washer the customer declined the repair and may buy new. I created a estimate.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Saint Michael, MN 55376
Phillip
Job Details: 01/19/2023
"The customer said it blows the fuse in the microwave and the circuit breaker. I found that the primary and monitor switch were bad. The fuse was also popped. I quoted for the 3 switches and fuse. I replaced all 3 switches and the 20 amp fuse. Its testing good now. ; used 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Waconia, MN 55387
Adam
Job Details: 01/19/2023
Unit wasnt draining well. Tested unit right away to verify complaint. Found the drain pump sounded good but was a weak stream. Found that the unit had a air gap and that was causing the issue. Bypassed the air gap then tested unit multiple times for leaks and everything is good
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Saint Michael, MN 55376
Phillip
Job Details: 01/19/2023
The customer complaint is the dishwasher will fill but not wash the dishes. I started the dishwasher and let it fill. I could hear the motor hum but it would not start to wash. I tapped on the back of the motor and it started up. I advised it would need a new wash motor. I gave the customer a quote for the whole repair. The customer declined and will try calling Whirlpool again.
We serviced a
VIKING++ WALL OVEN++
Model VDOF730SS
Near Sartell, MN 56377
Seth
Job Details: 01/19/2023
"Dean at Viking failed to communicate when we spoke. The part number he gave us for the door assembly was only the door skin. We needed a complete door, I spoke with him and he sent a parts breakdown. See pics for additional pieces needed as the door frame is bent and the door is rubbing on the body of the cavity. Customer was understanding but we need to get this right.; saved tckt"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP17
Near Victoria, MN 55386
Adam
Job Details: 01/19/2023
Installed igniter switch WPW10181456. Tested unit multiple times and its working properly
We serviced a
MAYTAG RANGE
Model MER8600DE0
Near Eden Prairie, MN 55347
Adam
Job Details: 01/19/2023
Installed bake element from last diagnosis W10779716. Reassembled unit then tested unit to make sure the bake element is working. Everything is working properly now; used 1 W10779716 (ELEMENT - BAKE (ALL OTHERS)) from stock
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Maple Grove, MN 55369
Nate
Job Details: 01/19/2023
"Not spinning out. The transmission is leaking oil everywhere. Quoted for a new transmission, belt and clutch. Chance we would need to replace agitator plate. Just the transmission though the customer didnt pay much for this washer and will replace it."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US
Near Burnsville, MN 55337
Delton
Job Details: 01/19/2023
Customer says it gets LC error and she unplugs for for a day and itll work for almost whole cycle and then beeps gain. I pulled out and ran dishwasher for over 45 minutes and did not find any leaks. Only thing i saw was maybe more than normal soap suds that I think could leak into pan but i didnt see any leaks when I was here.I informed customer to use less soap and use as normal and if happens again to call back. Also to have run it for so maybe its running for couple of hours before I am there.Dishwasher has is not leaking and is working good as im here.
We serviced a
GE REFRIGERATOR
Model GNE27JSMKFSS
Near Chaska, MN 55318
Adam
Job Details: 01/18/2023
Customers complaint is water dispenser isnt working. Ice maker is working properly. Unit has dispenser in the fridge itself. Hit the button and it wouldnt dispense but could here the valve. Removed the filter and tested and water sprayed out. Water valve is working properly. The line is frozen up. Customer is going to unplug the unit for a couple day to defrost it. If it doesnt work they will call us
We serviced a
LG RANGE
Model LREL6321S/00
Near St. Cloud, MN 56301
Seth
Job Details: 01/18/2023
"I replaced the field bake element and tested it. The range is now fixed."
We serviced a
GE WASHER
Model WWA7070GBLAD
Near St. Cloud, MN 56303
Seth
Job Details: 01/18/2023
Leaking washer. Very old GE washer was found the hoses were all dry rotten. The main tub seal was leaking the parts were no longer made. He will replace it.
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE5243DQ6
Near St. Cloud, MN 56303
Seth
Job Details: 01/18/2023
Not spinning or agitating. Failed motor coupler was replaced. The washer is now fixed. ; used 1 285753A (DD COUPLER) from stock
We serviced a
LG WASHER
Model WT5101HV
Near Plymouth, MN 55446
Nate
Job Details: 01/18/2023
"Washer shakes and doesnt drain great/ I put through test mode and found that the transmission is failing. Quoted for new one, lm with owner. Attaching quote."