Service History 2 - Omega Force Appliance Repair

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Chaska, MN 55318

Adam

Job Details: 04/19/2024

Installed blower and cleaned out vents. Looks like a chipmunk has been living in there.

We serviced a

FRIGIDAIRE DISHWASHER

Model GDPH4515AF1B

Near Dayton, MN 55327

Phillip

Job Details: 04/19/2024

"Installed new supplied door cover on dishwasher. Looks good, complete."

We serviced a

LG REFRIGERATOR

Model LRSXS2706S.ASTCNA0

Near Minneapolis, MN 55433

Phillip

Job Details: 04/19/2024

Installed new supplied refrigerator door. New door looks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Farmington, MN 55024

Delton

Job Details: 04/19/2024

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.Informed customer that could take up to 24 hours to have ice"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Golden Valley, MN 55416

Phillip

Job Details: 04/19/2024

"Replaced motor assembly and main board. Also, found an intermittent/ failing heat element so replaced with truck stock and repaired a wire going to it that was also burnt. Dryer is quiet and heating good.

We serviced a

SPEED QUEEN WASHER

Model LWN432SP113TW0

Near Minneapolis, MN 55427

Nate

Job Details: 04/19/2024

"Replaced bad water valve, runs great now with good water pressure."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Minneapolis, MN 55408

Nate

Job Details: 04/19/2024

"The sound they hear is the damper motor when you open the doors. The led light in freezer and by filter was out. Replaced bad light, it works great now. All lights work."

We serviced a

SPEED QUEEN DRYER

Model ADEERYS177TWO1

Near Minneapolis, MN 55410

Nate

Job Details: 04/19/2024

Birds nest in vent knocked out the thermal high limit. Ordered new one from Dey. Coming back to install later today. Came back. Heats great now.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, MN 55436

Nate

Job Details: 04/19/2024

One of the support springs had popped totally into place. It had made three twang sounds and has been running quietly since. Everything checks out good now. I checked all the springs.

We serviced a

FISHER PAYKEL++ DRYER

Model DG62T27DW2

Near Wayzata, MN 55391

Nate

Job Details: 04/19/2024

"Replaced bad belt and bearing assembly. Runs great now. I told the owner that they will need to get their gas line replaced with a flexible, gas line so that they can pull the dryer out and get the vent reattached. The current gas line is copper, and it is kinked."

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN 115TWO1

Near Minneapolis, MN 55419

Aaron

Job Details: 04/19/2024

"Ken is concerned that his washing machine did not finish a wash cycle and the wash and rinse lights on the control panel were blinking. Those particular lights indicate a drain error code.I accessed the inverter board behind the user controls and inspected for loose wire harnesses and visible clues of malfunction. I cleared the error code and started a wash cycle, the machine finished the previous cycle it had stopped in and then began the new cycle. The machine agitated and drained without issue. I did not find any parts replacement or repair required during my visit."

We serviced a

LG REFRIGERATOR

Model LRFS28XBS.ASTCNA1

Near Ramsey, MN 55303

Adam

Job Details: 04/19/2024

Right side door had damage. replaced door. Swapped over parts and were needed.. Now unit is looking good

We serviced a

KITCHENAID RANGE

Model KSGB900ESS3

Near Saint Paul, MN 55104

Phillip

Job Details: 04/19/2024

"After installing the new gas valve, it is no longer tripping the breaker when plugged into the wall and is working/ heating again.

We serviced a

BOSCH COOKTOP++

Model NET9652UC

Near Saint Paul, MN 55127

Phillip

Job Details: 04/19/2024

"Installed new board in cooktop, checks good and is heating well."

We serviced a

SAMSUNG DRYER

Model '

Near Eagan, MN 55123

Delton

Job Details: 04/19/2024

Found that it has a bad control board. This model is a 3 way heater and only the low side is getting power and dryer wont get very hot. Control board is not in stock. Also the idler wheel is squeaky. Please search for part and contact customer.Control board DC92-00669W; idler DE634A; saved tckt

We serviced a

SAMSUNG RANGE

Model NE63B8611SS/AA

Near Saint Paul, MN 55105

Delton

Job Details: 04/19/2024

Door lock motor is stuck and just buzzes with door shut. I was able to get it unlocked so customer could use their oven. But will need to order new door lock motor so self clean option can be used.Order part # DG94-00761C; saved tckt

We serviced a

KENMORE WASHER

Model 796. 41572210

Near Saint Paul, MN 55115

Aaron

Job Details: 04/19/2024

"Dans washing machine has stopped working because of an OE error code, I was able to push the unit into a rinse and spin cycle. I found a defective drain pump, the impeller has broken loose from the shaft and will not move water down the drain pipe. The machine also has a suds issue, once the pump is replaced, recommend cleaning the machine with Affresh or Glisten. Dan would also like the bellows replaced on his walking machine that he has already purchased.; ordrng 1 EAU61383503 (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY)"

We serviced a

BOSCH DISHWASHER

Model SHXM78Z55N/20

Near Excelsior, MN 55331

Adam

Job Details: 04/19/2024

Customer complaint is given the E 15 code again. On arrival was able to run unit with a little bit of water in the pan. Ran unit multiple times can get it to leak. Theres evidence of it leaking right at the hose to zero light ordering and rescheduling also zeolite cover is busted12023782 zeolite hose10014988 zeolite cover; ordrd 1 12023782 (Zeolite hose)

We serviced a

KITCHENAID RANGE

Model KFEG500EBS3

Near Chanhassen, MN 55317

Adam

Job Details: 04/19/2024

"Customer service complaint is oven not heating up properly and holding temp. Found that the bake element wasnt kicking on this assembled phone that the bake element is bad. Quoted bluebook for new element, ordered part and rescheduled.; ordrng 1 W10779716 (ELEMENT - BAKE (STANDARD))"

We serviced a

LG DRYER

Model DLE7400VE

Near Andover, MN 55304

Adam

Job Details: 04/19/2024

Customer complaint is everything but time dry doesnt work. Anything that has a moisture sensor will not work disassembled major. All the wires are good. Everythings good tested unit. Youll start at the normal time to go right away down to a minute and then cut out need parts listed below.EBR31002625 main control board Dryer Moisture Sensor 6500EL3001A need 2 of them; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF5A

Near Maple Grove, MN 55369

Nate

Job Details: 04/19/2024

"The fridge is 60 degrees on upper freezer shelf area and zero near bottom. Tested voltage to the evaporator fan. Its getting 12 vdc but not running. Needs new fan motor. User interface display is out, even though its getting power to it. Customer stated its been that way for awhile. You cant read what it says on display. Evaporator has uniform frost, and compressor running. It DOES NOT have a sealed system leak. The main water valve behind the fridge is corroded and leaking. Lastly, the filter head housing is damaged and does not release the filter, so customer can not remove filter. Needs parts 242252702, 241509402, 241983812 and 5304527932. Not sure if warranty company would approve this or not, so I did not order parts. Can you please submit to them for authorization? ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near New Brighton, MN 55112

Aaron

Job Details: 04/19/2024

"Matt is concerned that his dryer isnt heating during the dry cycle. I turned it on time dry ave let it run for a two minutes, it tumbles, makes an unusual sound and definitely doesnt heat. The heating element does not pass tests, the high and low limit thermistors are good though, door switch too. Ordering a new heating element and scheduling a return visit.; ordrng 1 DC47-00019A (ELEMENT - ELECTRIC)"

We serviced a

GE RANGE

Model JBS27RF1SS

Near St. Cloud, MN 56303

Brandon

Job Details: 04/18/2024

"Returned with the part, installed the bake element, cycled and tested the oven, the oven works as it should."

We serviced a

SAMSUNG RANGE

Model NE59M4320SG/AA

Near St. Cloud, MN 56303

Brandon

Job Details: 04/18/2024

"Returned with parts, installed new terminal block, repaired two wires with high temp studs, installed new cord. Cycled and tested the unit, the stove is operating as it should."

We serviced a

LG MICROWAVE

Model LMV1764ST/00.BSBELGA

Near Ramsey, MN 55303

Phillip

Job Details: 04/18/2024

"Installed new pcb. Tested, heating well. The display now looks good and isnt flickering any more."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Shakopee, MN 55379

Delton

Job Details: 04/18/2024

Ice maker locked up and gears stripped making grinding sound. Replaced ice maker sent by ST tested and it cycled and filled. Ice maker is working good.

We serviced a

GE DISHWASHER

Model GSM2260V52SS

Near Eden Prairie, MN 55346

Delton

Job Details: 04/18/2024

Could see that there was dried on soap as if there was no water inside dishwasher. I ran test and I did get power to water valve. I turned on water and dishwasher starts filling and is working good.Maintenance guy said that he had shut off the water when dishwasher stopped working. Problem may be intermittent. Dishwasher is working good as im here.

We serviced a

LG DRYER

Model DLG3471M

Near Saint Michael, MN 55376

Phillip

Job Details: 04/18/2024

The control panel is damaged. The dryer is set to eco mode. I started the dryer and its working. I advised the customer to call LG about the panel and to not use eco dry. The dryer is working good. I knocked the drain plug out on there garbage disposal so the dishwasher will drain.

We serviced a

MAYTAG DRYER

Model MED5630HW2

Near Saint Augusta, MN 56301

Brandon

Job Details: 04/18/2024

"Customer states the unit is noisy and not heating well. Disassembled and found the fan had debris in it, Changed the load wheels, belt, and idler pulley that was sent. Vacuumed out the unit unit runs now with no noise. Checked the venting outside, 10mph, customer has a few elbows back to back in the basement. Informed the customer to make sure they are clean."

We serviced a

KENMORE WASHER

Model 11027102310

Near Wayzata, MN 55391

Adam

Job Details: 04/18/2024

Installed parts from last diagnosis. Now unit is spinning out properly and draining correctly

We serviced a

LG WASHER

Model WM9500HKA

Near Excelsior, MN 55331

Adam

Job Details: 04/18/2024

Installed parts from last diagnosis once installed tested units working properly

We serviced a

GE DRYER

Model PTD70EBST0WS

Near Excelsior, MN 55331

Adam

Job Details: 04/18/2024

Customer complaint is no heat. This assembled unit found that the purple wire going to the heater burnt up. Theres a service Bolton for this issue with GE quoted for the heater kit that comes with the purple wire customer at this time would rather just fix the wire. And then try to get the rest. Fix the wire tested. Everything is working properly.

We serviced a

CRITERION RANGE

Model CGR51P1W

Near Anoka, MN 55303

Phillip

Job Details: 04/18/2024

"Replaced igniter and checked connection to flame sensor. Also, re-attached hinge to broiler compartment which had come loose. Tested, heats/ checks good."

We serviced a

THERMADOR++ DISHWASHER

Model DWHD640JFM/D5

Near Mendota Heights, MN 55118

Delton

Job Details: 04/18/2024

"Dishwasher not draining. Found that the drain is clogged with debris and broken glass. Cleaned out debris, tested and dishwasher now drains and is working good."

We serviced a

LG REFRIGERATOR

Model LRFS28XBS.ASTCNA1

Near Minnetrista, MN 55331

Adam

Job Details: 04/18/2024

Right door had two big dents in it replaced door and badging swapped over the parts needed now everything is working properly and looks good

We serviced a

LG DISHWASHER

Model LDT7808BD.ABDESNA

Near Coon Rapids, MN 55433

Phillip

Job Details: 04/18/2024

"Installed new circulation pump and UI that was supplied by LG. Tested, checks good. Job complete"

We serviced a

ELECTROLUX DRYER

Model ELFG7537AT1

Near Wyoming, MN 55092

Phillip

Job Details: 04/18/2024

"Installed rollers, idler pulley. The venting was also too long and constricted and was shortened which will allow it to heat better. Dryer heats/ checks good and is quiet now."

We serviced a

SPEED QUEEN WASHER

Model AFNE9BSP116TW13

Near Minneapolis, MN 55448

Phillip

Job Details: 04/18/2024

Lid switch is not activating consistently without pressure. It does activate consistently when you close it securely. Recommend customer closes the door a little more securely. Tightened front cabinet bolts more and recommend vibration pads for the feet if the walking continues. Floor is a bit uneven and may have contributed to the issue.

We serviced a

LG DISHWASHER

Model LDFN3432T

Near Circle Pines, MN 55014

Aaron

Job Details: 04/18/2024

"The customers dishwasher is blinking rapidly at the user interface. A relay on the user interface must have failed because I installed the new interface and it works like new, the wash cycle ran like normal

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Chaska, MN 55318

Adam

Job Details: 04/18/2024

Complaint is agitator is busted. Square trade sent an agitator verified. Thats all it needed. Installed part tested units working the way it was before.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Saint Paul, MN 55119

Delton

Job Details: 04/18/2024

Replaced water valve and customer bought water hammer devices that i added to their water line shut off valve. Tested and washer no longer bangs pipes and has full flow into washer now. Washer is working good.I did notice and let customer know that their water shut off to washer has a slight leak.

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near Burnsville, MN 55337

Delton

Job Details: 04/18/2024

Console panel is completely cracked. Needs new panel. Leaks was due to panel cracked and the door not seating right. I adjusted panel and no longer leaks but needs new panel. Ordering art Console panel 1765070189 and rescheduling.; ordrd 1 1765070189 (Console panel)

We serviced a

AMANA RANGE

Model AGR5725SDS

Near Sartell, MN 56377

Brandon

Job Details: 04/18/2024

"Customer states the front burners dont work, the display has a crack. Was able to get the front left burner to work, the right burner will need a new valve the flame only comes on and off and is very small. Tried adjusting the valve. ; saved tckt"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Becker, MN 55308

Brandon

Job Details: 04/18/2024

"Returned with parts, installed the chopper blade, put the wheels for the rack in, cycled and tested found the upper spray arm fell off, the plastic tabs that hold the arm broke. Shipped the customer a new arm.; ordrng 1 WPW10605345 (Upper spray arm)"

We serviced a

LG DISHWASHER

Model LDFN3432T.ASTEEUS

Near Ramsey, MN 55303

Phillip

Job Details: 04/18/2024

"Flood pan underneath had some water in it. When turned on, dishwasher drain pump is on constantly on to remove the water. The sump does not appear tightly sealed the bottom of the tub and it is leaking from there. The tub itself appears to be curved due to a possible manufacturing defect (see photo)Needs sump # AGM75469201 and tub part number. The part number for the tub will need to be found as it is not listed in the parts diagram with a part number. ; snapped 4 QuickPics, states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model DW203

Near Eden Prairie, MN 55347

Delton

Job Details: 04/18/2024

Found that it is leaking from water valve underneath dishwasher and filled the drip pan and was leaking over. Needs new water valve. I cant find it in stock. Also it looks like it comes as an assembly (see picture) make sure it comes as that whole assembly. Please search for part and call csutomer with eta and estimate.In the meanwhile i shut off water to dishwasher and sucked out the standing water.Watervalve part# 344039; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model PSI23NGPA BB

Near Saint Paul, MN 55105

Aaron

Job Details: 04/18/2024

"The customer is concerned about the water flue to their refrigerator, it has leaked in the past and they want to find out what needs to be repaired.The water inlet valve has a defective solenoid that is allowing water into the fridge even if the ice maker and water dispenser arent calling for it. The water filter housing has a defective seal that isnt water tight, the seal is internal and cant be replaced by itself. Im building an estimate for both parts plus an OEM water filter.Customer accepted my estimate and I will return a week from today to install the parts. Please schedule for the AM of 4/25/2024. I ordered the parts from Dey Appliance.; used 1 WR57X33326 (I/M VALVE - WATER INLET), 1 WR02X45206 (I/M VALVE - WATER INLET), and 1 MWFP (I/M VALVE - WATER INLET) from stock"

We serviced a

ASKO++ DISHWASHER

Model D5554

Near Minneapolis, MN 55439

Delton

Job Details: 04/18/2024

"Replaced parts for upper rack and door seal. Upper rack no longer gets stuck and now pulls out smoothly. Dishwasher is working good.; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LRMVC2306S/01

Near Andover, MN 55304

Phillip

Job Details: 04/18/2024

Broken icemaker assembly. ; ordrd 1 AEQ73449909 (I/M ASSY)

We serviced a

BOSCH DISHWASHER

Model SHE3AR75UC/21

Near Minneapolis, MN 55443

Phillip

Job Details: 04/18/2024

"Dishwasher leaking from the inlet valve, needs replacement.; ordrd 1 00633970 (VALVE - WATER FILL - * STANDARD)"

We serviced a

BOSCH DISHWASHER

Model SHX878WD5N/01

Near Saint Paul, MN 55105

Hyrum

Job Details: 04/17/2024

Replaced drain hose with new part and tested. Complete.

We serviced a

FRIGIDAIRE WASHER

Model FFFS5115PA0

Near St. Cloud, MN 56303

Brandon

Job Details: 04/17/2024

Customer stated the unit was not draining. Cycled and test the unit seemed to drain the motor was noisy. Removed the lower hose off of the wash tub cleaned out the filter. Removed the pump assembly and found the pump had no noticeable issues. Found the LG pump would work the customer approved the repair. Installed cycled and tested checked for leaks. The unit is running as is should

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHBO

Near White Bear Lake, MN 55110

Aaron

Job Details: 04/17/2024

"The customer is concerned that the DW fill hose is popping off the faucet when she starts a wash cycle. This is a portable dishwasher. The dishwasher fill line is staying secure to the kitchen faucet, but the faucet aerator threads are stripped out and cannot stay in place. The problem is the faucet, not the dishwasher.

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS2060

Near Saint Paul, MN 55105

Hyrum

Job Details: 04/17/2024

"Discovered a broken waterline on the back of the machine, preventing water from going into the icemaker. Fixed with a bit of tubing and a John guest fitting. Tested icemaker and it seems to be functioning complete

We serviced a

FRIGIDAIRE RANGE

Model GCWS3067AD

Near Minneapolis, MN 55428

Nate

Job Details: 04/17/2024

"Oven door handle was loose. Because it was loose it scratched the front panel right above the handle. I used loctite and adjusted handle so that you cant see the scratch, and its nice and tight. Told customer to give it a couple hours for the loctite to set. Nice and firm now though."

We serviced a

GE MICROWAVE

Model JVM3160EF2ES

Near Maple Grove, MN 55369

Phillip

Job Details: 04/17/2024

"Microwave was tripping the breaker when door was pulled open to stop the heating cycle. Latch board and all three switches were replaced. I mentioned to the customer to try and not open the door when the microwave is running to stop it because it can be hard on the switches and shorten their lifespan. Heats/ works good. Job complete.

We serviced a

GE WASHER

Model GTW465ASNWW

Near Minneapolis, MN 55435

Delton

Job Details: 04/17/2024

Customer states that she could see it drip from inside washer even when washer was not in use. If she left it overnight it would fill the tub half way. Replaced water valve and the other parts drain hose and bellow. Tested and all functions are working good. No longer dripping when not in use. Washer is working good.

We serviced a

BEKO DRYER STACKED++

Model VD24001W

Near Minneapolis, MN 55409

Delton

Job Details: 04/17/2024

Found that the high limit was open. Restset high limit and found that vent was clogged with lint build up on outside vent that had a mesh filter and blocked with lint. I removed mesh and explained that vent has a flap that prevents critters. Tested dryer and it is cycling heat and working good.

We serviced a

KENMORE DISHWASHER

Model 665. 1684992

Near Minneapolis, MN 55401

Aaron

Job Details: 04/17/2024

"The resident turned in his DW and the lower, right corner of the machine arched or and made a loud pop noise. I removed the toe kick and the cover over the power chord and found that the wire nuts have worn away and allowed voltage to come in contact with the cover. There is a ground wire in place, but Ill have to reconnect the DW to power before I know if anything further is damaged. I removed the damaged portion of the powered supply cord and the damaged portion of the power harness to the dishwasher and installed new wire nuts to securely hold the two power sources together, plug the machine back in and tested to see if the motor was damaged and everything works fine it fills it drains and it washes. Its good to go."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Elk River, MN 55330

Adam

Job Details: 04/17/2024

Install new motor from last diagnosis once installed tested multiple times make sure it was working properly and no leaks

We serviced a

MAYTAG DRYER

Model MGDB955FW0

Near Rogers, MN 55374

Adam

Job Details: 04/17/2024

dryer was making a loud squeaking noise. This assembled unit found a bad idler. Quoted customer for New kit that has the idler pulley in it. Customer approved installed parts tested units working properly.

We serviced a

WHIRLPOOL WASHER STACKED++

Model LTE6234DQ2

Near Minneapolis, MN 55405

Nate

Job Details: 04/17/2024

Water continually fills the washer. Found a bad water valve. In a closet. Used air sled to get it out. Replaced valve. No drips now.

We serviced a

SPEED QUEEN WASHER

Model AWN542SP111TW01

Near Minneapolis, MN 55416

Nate

Job Details: 04/17/2024

Replaced bad timer. Works great now.

We serviced a

ASKO++ DISHWASHER

Model D5253XXLFIUS

Near Minneapolis, MN 55419

Nate

Job Details: 04/17/2024

Not washing well on upper rack. Found the diverter was broken. Replaced bad diverter. Washes upper rack great now. Tested it with some dirty dishes.

We serviced a

ASKO++ DRYER STACKED++

Model T411VD.W.U

Near Wayzata, MN 55391

Adam

Job Details: 04/17/2024

Installed parts tested everything is now working properly

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Cottage Grove, MN 55016

Delton

Job Details: 04/17/2024

"Replaced refrigerator evaporator cover. There was a lot ice build up behind cover. Removed build up,tested and refrigerator is working good."

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/17/2024

"Found that it is a bad motor speed sensor. Replaced sensor, tested and washer now is running and working good."

We serviced a

LG RANGE

Model LDG4315ST/00

Near Shoreview, MN 55126

Hyrum

Job Details: 04/17/2024

"Customer states that the flame would occasionally go out when switching from a high setting to the lowest setting on the front right knob. Went ahead and adjusted the minimum flame setting just attach so that it wouldnt go out when blown on or waving a hand at. Appears to be working, much better now."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Maple Grove, MN 55369

Phillip

Job Details: 04/17/2024

"Dishwasher wouldnt start, there was a communication error between the board and UI. Replaced main control board and unit is now working as it should. Job complete.

We serviced a

BOSCH WASHER

Model WFMC3301UC/10

Near Maple Grove, MN 55369

Phillip

Job Details: 04/17/2024

Installed new water valves. Checks good with no leaks. Job complete.

We serviced a

SAMSUNG DRYER

Model DV40J3000EW/A2

Near Sartell, MN 56377

Brandon

Job Details: 04/17/2024

"Customer states the unit is not heating. Cycled and tested found the unit was not heating, removed the front cover and found the heat element had went out, quoted the customer for a new heating element customer approved, installed new heat element, vacuumed out the unit, lubed the drum rollers. Reassembled, cycled and tested the unit is now heating as it should."

We serviced a

LG RANGE

Model LSGL6335D/00

Near Big Lake, MN 55309

Brandon

Job Details: 04/17/2024

"Customer stated while in bake the temperature would get to temp then not keep the temp. Customer was shipped the igniter, removed old igniter and installed new igniter. Cycled and tested the unit now heats as it should"

We serviced a

KITCHENAID DISHWASHER

Model kdtm404ess3

Near Minnetonka, MN 55345

Adam

Job Details: 04/17/2024

Install new spray arm tested multiple times. Make sure was spinning properly. Everything is working properly now.

We serviced a

LG RANGE

Model LSIL6336F/00

Near Ramsey, MN 55303

Phillip

Job Details: 04/17/2024

Installed all parts. All functions tested afterwards and everything checks good.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GWO

Near Arden Hills, MN 55112

Aaron

Job Details: 04/17/2024

"The customer is concerned because their machine continues to drip full of water even when not use they have to shut the water supply off to their machine when not in use or it will continue to drip and fill. My diagnosis is a bad fill valve solenoid I will look one up and give the estimate to the customer. ; ordrng 1 W11165546 (WATER VALVE, DUAL)"

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Maple Grove, MN 55369

Nate

Job Details: 04/17/2024

"Not running. Found glass stuck in the sump. Cleaned out glass, and cleaned out the drain line. Also cleaned up the water level sensor. When I tried to then run it, the light flashes and chirps. Needs a new door latch assembly. When I come back, if customer doesnt answer, call management company to get code to get inside. ; ordrd 1 WD21X10490 (Door latch)"

We serviced a

KENMORE WASHER

Model 110.23812100

Near Fridley, MN 55432

Nate

Job Details: 04/17/2024

"50% of the time the customer uses the washer, it is full of water at end of cycle. Dial will be at off as though it went all the way through, but its full of water. I tried two rinse cycles and thought maybe the wash tub that it drains into would over fill and siphon into the washer, but that never happened. I ran 5 cycles, and it went all the way through each time. Lid lock seems good. Told customer to get a video of them next time this happens. Show them walking into room, show where the timer knob is, open lid and show washer full of water, then putting it on a spin and showing it drain out. FW asked me to put as pending and ask DW to follow up with customer next week and see what its done since I was here. Customer stated its been going on consistently (1/2 of time) for a year now. ; saved tckt"

We serviced a

UNKNOWN DISHWASHER

Model DW244SSADA

Near Minneapolis, MN 55402

Hyrum

Job Details: 04/17/2024

"Customer states that the machine will blink and beep and have an F2 code in the middle of the cycle. F2 code according to the Techline I called is for failure to drain. We filled the drain this machine several times back to back and verify that the pump was working. Inspected the drain hose and check to make sure there was no kinks or anything like that. Make sure that there is a high loop in the tubing. At this point I could not re-create the customer issue. Customer stated they will get a video of this issue, the next time it happens.; saved tckt"

We serviced a

ASKO++ DRYER STACKED++

Model 10775300

Near Falcon Heights, MN 55108

Hyrum

Job Details: 04/17/2024

"Please order belts and schedule as soon as possible. Customer approved cost estimate but wants to get this done quickly.; ordrng 1 441973 (Belt kit), states that autho needed"

We serviced a

AMANA DRYER

Model NED4600YQ1

Near Clear Lake, MN 55319

Brandon

Job Details: 04/17/2024

"Customer states the vent came apart Checked and found the vent was the flex vent and needed to be replaced. The outside side vent is broken and will need to be replaced. The hole cut in the outsides wall is not cut correctly so the new vent would need to stick out or the hole would have to be cut differently. Quoted the customer to replace all the pipe with new elbows and normal vent. Also informed the customer the dryer would need to be cleaned out as it has low air flow. This quote does not include that price. $206.95 told her $682.15 for vent work and cleaning out the dryer, I also informed that if the dryer needs parts and I have them on the van I will install no extra labor just she pays for the parts. ; ordrd 8 DP244C (4' X 24' ALUMINUM PIPE(24))s and 4 E432 (SINGLE ELBOW)s and 8 MC4ZW (4' WORM GEAR DRIVE)s and 1 PVB4EAL (4IN M/HOOD) and 2 43011 (PLMBR TAPE 28 GA. 3/4'X10')s"

We serviced a

BOSCH DISHWASHER

Model SHV43P13UC/64

Near Minneapolis, MN 55419

Delton

Job Details: 04/17/2024

"Found that water valve is not fully shutting off on dishwasher and filling inside dishwasher and leaking onto floor and into drip pan running the drain pump all the time. I replaced water valve but then Also found that drain pump is bad and will run but then lock up and just hum. Needs water valve and drain pump. Customer approved estimate. Ordering parts and rescheduling.; used 1 00622058 (INLET VALVE) from stock, ordrd 1 00642239 (Drain pump)"

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, MN 55108

Aaron

Job Details: 04/17/2024

"The washing machine isnt draining again, it filled with water but didnt advance beyond that. I was able to manually advance the timer into spin cycle and water drained at that point, I think the timer is bad and needs replacement. I was able to activate the motor into agitating by putting pressure on the timer. I didnt have to put any pressure on the timer during permanent press or delicate cycles for the motor to go into agitation. ; schdld next appmnt for 4/23 TUE AM"

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Lino Lakes, MN 55014

Hyrum

Job Details: 04/17/2024

"Customer states no water entering into the unit. Upon arrival turn the machine on and saw water entering into unit but the circulation pump is stalled and not running. This is causing it to air out and pump out all the water immediately. The main wash pump is failed and will need to be replaced to get this machine going. Called property manager, and tentatively set a date for return.; ordrd 1 Wd19x27178 (Pump)"

We serviced a

LG RANGE

Model LRE4213ST/00

Near Minnetonka, MN 55305

Nate

Job Details: 04/17/2024

"User interface isnt the most responsive and relays will randomly click on the board. Also, the front right burner control knob is very flaky. I installed new main pcb that ST sent but its not compatible with UI board and touchpad itself seems questionable. Requesting that ST send a UI board, touchpad, and burner switch assembly. I brought new main PCB with me when I left (reinstalled the old one so they could still use the range until we come back). Also, the PCB they sent was EBR87050401. Not sure if thats correct? The one I find on the parts site is EBR80595403. If EBR80595403 is what we need then I would need ST to send that as well. EBR80595403 is needed, as is EBR80595403 and EBF62174902. ; O-emld tckt"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01DJSP0

Near North Oaks, MN 55127

Hyrum

Job Details: 04/17/2024

"W10782773 - pump and sumpWP8558129 - dispenserCustomer states that it makes a loud grounding sound when it is running. Turn it on and as soon as the wash pump came on it did indeed make a loud sound. That wash pump appears to have failed. Going to replace the pump and sump assembly for customer. Ordering from data, distributing and returning on Tuesday. Customer also expressed concern about the rinse dispenser . Discover that the dispenser was missing an O-ring for the RA. Customer is going to try and replace this O-ring themselves. If they cannot they will call back in and have us order the dispenser for them.; schdld next appmnt for 4/23 TUE !"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF4

Near Crystal, MN 55429

Phillip

Job Details: 04/17/2024

"Compressor was very noisy and does not start. We replaced the start relay but that did not help. Compressor has failed internally and needs replacement, part # 5304532451; schdld next appmnt for 4/24 WED !"

We serviced a

ASKO++ DISHWASHER

Model DBI663ISU

Near Anoka, MN 55303

Phillip

Job Details: 04/17/2024

"Installed new control board, foot, hose, pump and diverter. When plugged in, water valve immediately fills tub with water. Verified its hooked up correctly. Needs another new control board #800246. ; states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Big Lake, MN 55309

Brandon

Job Details: 04/17/2024

"Customer stated there was an E1 code.When I got there the code had cleared, showed the customer the list of codes and he think maybe its the ER T1 code but is not sure. Put unit into diagnostics and checked all the sensors found none that were open called tech support spoke with Eric, case number 87188464. Found the unit dont store codes. Was informed to checked the board and check the connections. Checked the connections and informed the customer to take a picture of the code the next time and let us know what the code it. ; saved tckt"

We serviced a

KENMORE DISHWASHER

Model 66515955793

Near Chaska, MN 55318

Adam

Job Details: 04/17/2024

Tenants complaint is dishwasher. Latch is broken and will not start. Verified complaint found that the latch striker is completely gone. Tenant said they had to keep on messing with it. They finally broke off. They dont know where it went. My end doesnt look like the striker is available anymore. Let them know on my end. Its not available Ill have the office do another search and they will follow up.WP3378149 latch striker ; saved tckt

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Minneapolis, MN 55413

Nate

Job Details: 04/16/2024

"Icemaker leaking water. Looks like part number might be 4944880200 but its coming up as out of stock. Can someone verify if thats the right part number, and then try and find it, and quote customer? Blue book isnt giving me a quote for it and says out of stock. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Otsego, MN 55301

Phillip

Job Details: 04/16/2024

Broken lid. Ordered replacement from Dey. ; ordrd 1 W11130236 (LID Assembly)

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Chaska, MN 55318

Adam

Job Details: 04/16/2024

"Customer complaint unit not drying well. Found two different issues. One was the unit was making loud rattling noise found that the blower wheel is damaged. Also found that the vent is clogged coded for new blower wheel and will come back and clean the vent as well customer approved, rescheduled in order.; ordrng 1 WPW10349492 (BLOWER)"

We serviced a

LG DRYER

Model DLEX8000V

Near Eden Prairie, MN 55347

Adam

Job Details: 04/16/2024

"Customers complaint making a loud vibration noise. Disassembled unit found all the rollers and idler pulley was good. Inspected blower wheel and found a couple chunks out of the blower wheel. Will need new blower wheel. Quoted bluebook. Customer approved, ordered part and rescheduled.; ordrng 1 5835EL1002A (BLOWER)"

We serviced a

WHIRLPOOL WALL OVEN++

Model WOC54EC0AS03

Near Medina, MN 55340

Nate

Job Details: 04/16/2024

"Not heating. Needs new inverter board for sure and possibly new magnetron. Quoted for both. Coming back Monday to install. Dana, I need the 2M261-M62 magnetron. Can you try and find one? I would need it when I come back. ; ordrd 1 W10217711 (Inverter board)"

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAG

Near Andover, MN 55304

Phillip

Job Details: 04/16/2024

"Microwave not heating. Found a normally closed door switch with continuity all the time. However, when disconnected from its connectors, it functions normally. There is a short in the transformer. The terminal on the cooling fan was loose and broke off. Needs transformer, wire harness and fan motor. Motor # DE31-00045B and transformer # DE26-00126A, wire harness # DE96-01104A.; snapped 1 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Saint Michael, MN 55376

Phillip

Job Details: 04/16/2024

"Compressor is starting/ working intermittently. Because of this, freezer is freezing and thawing on and off. Compressor part # W11574734 ohmed out good but was extremely noisy with a new start relay installed as a test. Compressor has failed internally and needs replacement. If we do the repair we will need 3 hours on return. ; snapped 1 QuickPics, states that autho needed"

We serviced a

BEKO REFRIGERATOR

Model G91629NWU

Near Mendota Heights, MN 55120

Delton

Job Details: 04/16/2024

Found that the ice fill valve is frozen with ice. Which means that water valve is not fully shutting off and leaks into ice tray and overfills causing ice block. Also damaged ice maker and when it cycle will slip and make loud thwacking sound. Needs water valve assembly and ice maker replaced. Customer approved estimate. Ordering parts and rescheduling.Water valve assembly 4346600900; ice maker 5931630100; ordrd 1 4346600900 (WATER VALVE) and 1 5931630100 (ICEMAKER)

We serviced a

BOSCH DISHWASHER

Model SHE3ARF2UC/07

Near Mendota Heights, MN 55118

Delton

Job Details: 04/16/2024

"Replaced drain hose, tested and no more leaks. Dishwasher is working good.; ordrd 1 00645149 (Drain hose)"

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115115TW01

Near West Saint Paul, MN 55118

Delton

Job Details: 04/16/2024

Wash and rinse blink twice. Filling washer slowly. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 205547P (Water valve)

We serviced a

WHIRLPOOL DRYER

Model WED94HEXL1

Near Vadnais Heights, MN 55127

Aaron

Job Details: 04/16/2024

"Customer states that when they attempt to start a drying cycle, the machine buzzes and will not heat and tumble, SENSING only blinks in user interface. Took the top off of the machine and started diagnostic tests, F4E1 error code was stored, no other codes present. Heater relay on the control board referenced by error code, power present at the heater harness until the start button is engaged, but less than one volt when the start button is engaged, shows me a bad power control board, door switch tested good.; ordrd 1 W10845086 (Power control board)"