We serviced a
GE REFRIGERATOR
Model GWE19JGLNFWW
Near Buffalo, MN 55313
Seth
Job Details: 06/15/2022
Customer complaints freezer got warm first than the fridge. Upon arrival and inspection the compressor was running the evaporator fans were running the condenser fan was running but it was warm inside. This unit has a failed sealed system.. Please transfer; saved tckt
We serviced a
LG DRYER- GAS
Model DLG3601W
Near Clearwater, MN 55320
Seth
Job Details: 06/15/2022
I installed a customer supplied orifice for propane. No warranty or call backs. I plugged unit in when done and rotated the drum the unit was in pieces when I arrived. I re-installed the removed parts that were supplied.
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Burnsville, MN 55337
Delton
Job Details: 06/15/2022
"Customer had dryer running when before i came for 45 minutes and clothes were not warm and dryer had no heat. I checked fuses and all checked good. I turned back on dryer and heat came on and is cycling heat fine. I suspect that the control board is bad and not sending power intermittently. Ordering control board and lint trap, rescheduling.; ordrd 1 W10756689 (Cntrol board) and 1 Wp37001142 (Lint trap)"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA
Near Minneapolis, MN 55408
Nate
Job Details: 06/15/2022
"Not a redo. This time needed a new filter. After replacing filter board it ran great. But per the office notes I also replaced the main PCB and user interface board. Runs great. It does trip the breaker when its on spin, in the laundry room. Room is on a GFCI circuit. I got an extension cord and when connected to a non GFCI it doesnt trip the breaker. Explained this to customer. Please bill this out to the insurance as this should not be a redo."
We serviced a
BOSCH DISHWASHER
Model SHEM3AY52N/26
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/15/2022
No power/power error. Failed electrical box connection burnt. I replaced it and tested the dishwasher. It is now fixed. Please call and collect.
We serviced a
DCS DISHWASHER
Model DD224C
Near Long Lake, MN 55356
Adam
Job Details: 06/15/2022
Installed stater motor and pump motor from last diagnosis. Unit is now running properly. Tested a couple different times for leaks and everything is working properly with no leaks
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AABP
Near Otsego, MN 55301
Matt
Job Details: 06/15/2022
"Customer complaint is, NOISY OPERATION, LOUD HUMMING NOISE. Refrigerator sounded normal when I arrived. Inspected and found the FF evaporator cover has a lot of frost on it, and the display is acting goofy. The noise was probably coming from the FF evaporator fan. This is a 2010 model and Im not exactly sure if it needs all the same parts as the newer ones that have this problem, but I told the customer it would probably be between $200-500 to repair. Customer declined repairs for now and is going to defrost it and see what happens."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF457ARGSWR/A2
Near Minneapolis, MN 55406
Nate
Job Details: 06/15/2022
"Getting an E3 error. Checked motor and stator and hall sensor. All check good. Ran on a spin only, and the bearing is grinding. ."
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERW02
Near Minneapolis, MN 55406
Nate
Job Details: 06/15/2022
"Replaced bad auger motor. Coupling/impeller was stripped so I had to cut it off with a hack saw. Shipped new one to customer who will screw it on when he gets it, and he will call and make the payment for the repair when he gets that part. No charge for the coupling. ; ordrd 1 WP63052-2 (Coupling)"
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/11
Near Minneapolis, MN 55419
Delton
Job Details: 06/15/2022
"Found that there was a pistachio shell stuck in drain tube . I removed debris, tested and dishwasher drains and is working good."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA422PRHDWR/AA
Near Minneapolis, MN 55406
Delton
Job Details: 06/15/2022
"CUstomer says it shook so hard that hose underneath washer popped off and water went everywhere and appeared that tub was sitting right. Customer attached hose back on and no longer leaks but as Im her. This washer is part of the Samsung Recall.)"
We serviced a
GE WASHER FRONT LOA
Model WCVH6800J1WW
Near Minneapolis, MN 55406
Delton
Job Details: 06/15/2022
Found that door boot is ripped. Customer approved estimate. Ordering part and rescheduling.; schdld next appmnt for 6/17 FRI !
We serviced a
KENMORE REFRIGERATOR
Model 596.71813101/P718300
Near Saint Paul, MN 55105
Delton
Job Details: 06/15/2022
Found that defrost thermostat is bad and evaporator frosted over blocking air flow. Manually defrosted frost and replaced thermostat. Tested and refrigerator is cooling and working good.; used 1 WP10442411 (DEFROST BIMETAL) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399MF7
Near Saint Paul, MN 55105
Delton
Job Details: 06/15/2022
"Found that defrost bimetal was replaced at some time before but wires were disconnected. Attached wires, tested and refrigerator is defrosting and working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFS2612TE0
Near Saint Paul, MN 55104
Delton
Job Details: 06/15/2022
"I found that there was another issue besides that of the water dispenser leaking that I was not aware was a issue last time. Found that the evaporator drain was disconnected slightly so when in defrost would leak onto floor. I attached and secured drain tube, tested and is draining into drip pan and no leaks. Refrigerator is working good."
We serviced a
DANBY FREEZER
Model DCF145A3WDB
Near Sartell, MN 56377
Seth
Job Details: 06/15/2022
Customer complains that frost builds up at the rear of the cabin especially on the right and left corners. Upon arrival and inspection I found the door seal and hinges looked perfect. I further inspected and found that the rear body instead of being flat and level with the rest of the door ceiling surface was rolled toward the back. When you close the door you could hear the air entering from the back of the unit through the failed seal because of an imperfection in the body on the rear of the unit. Please advise desired course of action. I do not believe a new seal door or hinges will fix this issue it has to do with the body and the top surface not being manufactured correctly. pictures attached.
We serviced a
KENMORE REFRIGERATOR
Model 59676259702
Near Saint Paul, MN 55108
Nate
Job Details: 06/15/2022
"Not making ice. Found that the waterline to the fridge needs to be connected. The icemaker cycles great and the valve gets 120. Customer will get that connected. Also, water under the fridge. I sealed a crack in the drain pan. They will monitor it for a couple days. If it still leaks, I recommend we put in a new pan. 170. Part WPW10655367 and Dey has one."
We serviced a
KENMORE WASHER TOP LOAD
Model 1108297910
Near St. Louis Park, MN 55426
Adam
Job Details: 06/15/2022
Replaced gear case and motor from last diagnosis. Now unit is operating correctly and is great working condition spins and agitates fine also no leaks; used 1 3360629 (Gear case) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10672009010
Near Sartell, MN 56377
Seth
Job Details: 06/15/2022
The customer complains that theres a discharge of water underneath the freezer drawer in the French door fridge. Upon arrival and inspection I found this model of fridge was affected by the redesign of the defrost drain. Spoke with customer and we decided to modify the duck bill and clean the drain and defrost the tray. I did this and tested and the unit is draining great. The refrigerator is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Roseville, MN 55113
Nate
Job Details: 06/15/2022
"Temps fluctuate in fresh food and frost building up in freezer. Found a bad evap fan. Customer wants to do repair themselves, so i showed them step by step how to do it and I steamed off built up frost."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, MN 55424
Adam
Job Details: 06/15/2022
"Removed iced up mold using steamer to unthaw unit. And found the prongs on at least two of them were damage and is a sealed system issue because they use Freon through the prong which freeze to mold. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Oak Grove, MN 55303
Phillip
Job Details: 06/15/2022
"The customers complaint is the ice maker is not working and all frosted up. The flex drawer display does not respond. The ice maker compartment has some bubbles on the sides from being over heated. The ice tray is also broken. The flex drawer would need to be replaced plus the drawer harness. It looks like this model had a revision number of 18, I could not get that number to pull up a parts list. If clarification of part is needed please let me know and I can assist. The ice maker kit will also need to be installed. ; states that autho needed"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9500TW3
Near Saint Michael, MN 55376
Matt
Job Details: 06/15/2022
"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the heating element was burnt out. Installed new heating element and tested. Dryer is now heating great, but is getting to hot and I had to shut it down. Airflow on outside of house is only 8 mph and back of dryer is 25mph. With dryer vent disconnected, the heat is cycling perfectly between 200F and 130F. It looks like they used the flexible foil vent material inside the wall. I showed this to the customer and advised they not use it until they clean or preferably replace the vent. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FC2
Near Saint Michael, MN 55376
Matt
Job Details: 06/15/2022
"Customer complaint is, SOUNDS LIKE GRINDING GEAR WHEN AGITATORS SPINS. Inspected and tested. Washer is roaring in a spin and its been leaking on the floor underneath. The gear case has failed. ."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ01
Near Minneapolis, MN 55444
Matt
Job Details: 06/15/2022
"Customer complaint is, SEAL AROUND THE DOOR IS NOT SEALING CORRECTLY. Freezer temperature is 5F and FF compartment is 35F. Inspected and found both FF compartment door seals are tearing in the corners. Also the humidity slides on the drawers are broken off. Needs 2 new door seals and 2 humidity slides. Part numbers WP67005864 for the slides and W10830283 for the left seal and W10830162 for the right seal. Dana can you call and get approval for these parts and then order them and reschedule the customer. ; saved tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Andover, MN 55304
Matt
Job Details: 06/15/2022
"Customer complaint is, MICROWAVE IS SPARKING AND FIRE. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Installed new magnetron and wave guide cover. Tested microwave and its working great. Microwave is now fixed."
We serviced a
LG RANGE- GAS
Model LRG3193
Near Elk River, MN 55330
Phillip
Job Details: 06/15/2022
I found the bake ignitor was twisting and grounding to the burner. I replaced the ignitor and made sure nothing is rubbing. I set to 350 and made sure it heats up. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4118231
Near Maple Grove, MN 55369
Phillip
Job Details: 06/15/2022
I loaded the washer with towels and got them soaking wet. I put the washer on a high speed spin. I did not find a big problem today. I did notice every time the drain pump came on the drain hose was hitting the back panel. I zipped tied the hose together so it would stop hitting. If it continues it could be a major issue with the spider assembly developing cracks in it.
We serviced a
GE MICROWAVE
Model JVM3160RF5SS
Near Maple Grove, MN 55311
Phillip
Job Details: 06/15/2022
I replaced the light bulb and its working good. The microwave is also heating fine.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW1
Near Maple Grove, MN 55369
Phillip
Job Details: 06/15/2022
The user interface does not respond. The green light on the main board is flashing. If I left the user interface unplugged for a min and plugged it back in I was able to get into diagnostics. Im diagnostics I got the f6e2 communication error. A few seconds later the user interface goes unresponsive. I quoted the customer for the user interface but will order the main board and user interface. ; ordrd 1 W11135391 (User interface) and 1 W11135392 (Main control)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Maple Grove, MN 55369
Phillip
Job Details: 06/15/2022
The does not heat. I found the heater was bad. I replaced the heater assembly. Its heating good now. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Andover, MN 55304
Phillip
Job Details: 06/15/2022
Helped take the microwave down install parts.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EW/A3
Near Eden Prairie, MN 55346
Adam
Job Details: 06/15/2022
Unit wasnt heating found the heater element had failed. Quoted and schedule customer for replacement of part for the 17th; ordrd 1 DC93-00154A (Elemet)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Chaska, MN 55318
Adam
Job Details: 06/15/2022
Unit wouldnt light up or do anything. Disassembled unit to test wiring and boards. Was getting 120 in to unit and power to the display. Removed display and found some Corrosion. Cleaned best I can and started to work. Quoted customer for new display W11135391. With how much he might as well get a new machine. Told him there is no guarantee on this repair because its kinda just putting a band aid on something that will fail again. Customer understands if it happens again needs replacement.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Plymouth, MN 55447
Nate
Job Details: 06/15/2022
"Replaced the mag, diode and cap. Heats and runs great. Unfortunately the left nut was stripped for mounting, so we had to order a new nut and bolt. I will need a second tech here to help me reinstall. Can someone please schedule a return visit on a day it works to have a 2nd tech here with me? ; ordrd 1 W10596040 (Nut) and 1 Wpde97-00672a (Bolt), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rogers, MN 55374
Adam
Job Details: 06/14/2022
Unit wasnt cooling the fridge. Freezer was working fine. Found the evaporator frozen up. The fresh food fan was working properly. There is no defrost heater in this section. There is a service bulletin for this unit for this issue ordered kit and rescheduled customer ; ordrd 1 W11457241
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near St. Cloud, MN 56304
Seth
Job Details: 06/14/2022
Not powering up. No power at the outlet I restored power and updated the software bill for labor. The dishwasher is now fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Wayzata, MN 55391
Adam
Job Details: 06/14/2022
Unit wasnt making ice. Temps were good. Found the ice maker wouldnt cycle even when test mode. Was getting power though. Needs new ice maker.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Brooklyn Park, MN 55443
Phillip
Job Details: 06/14/2022
"It need the drain kit, defrost sensor and the add on heater. I relocated the sensor and added the heater to the extra loop. I put it into defrost and verified both heaters come on. ; used 1 DA82-01415A (DRAIN KIT), 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55427
Phillip
Job Details: 06/14/2022
"The fresh food evaporator is frosted over. It will need the sensor and drain kit. I advised the customer it needs to be off and the door opens. Coming back Thursday. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PT0
Near Mound, MN 55364
Adam
Job Details: 06/14/2022
Unit door boot was badly ripped. Replaced boot and spring tested many times for leaks and had no leaks at all. Unit was spinning out fine also must have torn from laundry.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 06/14/2022
"Unit would just continuously fill with water then once over halfway full on the door would give a 4E code and drain. Found once disassembled the pressure hose was damaged and had a hole in it. Quoted customer for hose and sensor just in case that has failed also. If not we will return that sensor. ; ordrng 1 DC97-14545F (Pressure hose), ordrd 1 DC96-01703G (Pressure switch)"
We serviced a
UNKNOWN REFRIGERATOR
Model BFFD3622SS
Near Maple Grove, MN 55369
Matt
Job Details: 06/14/2022
"Customer complaint is, FRZ ICEMAKER IS MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly. Also customer wanted a new water filter. Installed new ice maker, filter and tested. Refrigerator is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB9600AWQ
Near Rosemount, MN 55068
Delton
Job Details: 06/14/2022
The spray arm manifolds plastic are warped and wont line up with back manifold which is also cracked so spray arms dont spin and water is not directed properly. Also customer says touch pads are sometimes not responsive.Several parts needed many parts NLA. Long Manifold wp99002738; manifold brackets (need 2) wp99002643; wash spray manifold 9902793; upper wash manifold 99002679; console panel 99002795; saved tckt
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Plymouth, MN 55446
Phillip
Job Details: 06/14/2022
I found the dishwasher would not heat even in the heater test cycle. I found the flood switch was faulty and that was disabling the heater. I replaced the flood switch and now it works. I also ran the from ware update. ; used 1 WD21X10519 (FLOAT SWITCH) from stock
We serviced a
ADMIRAL REFRIGERATOR
Model LSD2615HEW
Near Rosemount, MN 55068
Delton
Job Details: 06/14/2022
"Found that compressor and all fans are running but no frost pattern. Sealed system leak/restriction. Needs sealed system repair. Temperature inside is 90 degrees. saved tckt"
We serviced a
THOR RANGE- GAS
Model LRG4807U
Near Hopkins, MN 55305
Adam
Job Details: 06/14/2022
Unit wouldnt spark on top burners. Also customer stated about the oven having a delay ignition. Oven is working properly explain the igniter takes a while to heat up then light. Igniter lit the gas right away and no excessive amount of gas. The top burners every burner wouldnt spark and ever control wouldnt work. Would open gas but never ignite. Had to pull unit out to get to spark module in back. Was getting 120 when I turned the knob but nothing out. Please order spark module and reschedule customer. ; saved tckt
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Blaine, MN 55449
Matt
Job Details: 06/14/2022
"Customer complaint is, UNIT NOT HEATING AND JUST STOPS FROM TIME TO TIME. 10 MIN LATER AND SHE HAVE TO RESTART NOW NOT HTNG. Inspected and tested. I started dryer on high heat for 60 minutes and watched it for over 30 minutes and it was heating perfectly and cycling between 205F and 120F and never shut down on me. I found a service bulletin for it stopping mid cycle and it says to replace the door. Installed new door and tested. Dryer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Lakeville, MN 55044
Delton
Job Details: 06/14/2022
"Replaced motor/sump assembly, tested and all functions are working. Dishwasher is working good."
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Blaine, MN 55449
Matt
Job Details: 06/14/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Everything that I can test without removing it is good. Its either the board, transformer or magnetron.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE58K9430SS/AA01
Near Ham Lake, MN 55304
Matt
Job Details: 06/14/2022
"Customer complaint is, CLEANED OVEN AND NOW STUCK ON C21 AND DOOR LOCKED. Customer also said its cooking things to fast. Inspected and tested. I turned the breaker off and the error went away. I turned on oven at 350F and its cycling about 20-25F on the high side. I showed customer how to recalibrate oven. Otherwise range is working great."
We serviced a
WHIRLPOOL STACKED WASHER
Model WFW6620HC0
Near Minneapolis, MN 55446
Adam
Job Details: 06/14/2022
Customer complaint unit is leaking. Ran unit multiple times and couldnt get unit to leak. Double check the door gasket and couldnt find any tears or small pin holes. Pulled unit out none of the valves were leaking all looked good. Customer was getting suds error code. And noticed out the back vent evidence of water leaking. Customer says they fill up the detergent dispenser full. Recommend using only 2 tablespoons at first then go from there. Checked all hoses and drain pump was pumping good. Customer is going to watch for the leak and let us know after trying less soap.
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Maple Grove, MN 55311
Phillip
Job Details: 06/14/2022
Temps are 0 for the freezer and 37 for the fridge. Today its working better and sounds normal. The customer said it started working. I found ice on the freezer ceiling and frost on the back panel. While I was defrosting the freezer it went into a defrost. Its working as it should now. This unit was in the garage.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYT00
Near Maple Grove, MN 55369
Phillip
Job Details: 06/14/2022
When I arrived I found the bucket half full and ice sitting in the ice mold. The ice maker was on but it would not cycle. I jumped t and h to get to cycle. The fingers tried to loosen the ice but the heater was not cycling on. The customer said it worked great for 3 weeks then just got really intermittent. I replaced the ice maker assembly and will send the other back under warranty. D7824706q
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3065PFD
Near Saint Michael, MN 55376
Phillip
Job Details: 06/14/2022
"When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I tried it by turning the ovens on, I could get the upper to shut off but the lower oven would not shut off. The customer had to reset power. They also have the same issue when they want to change the temperature from 350 to 400, nothing responds. It for sure needs the touch pad and may need the control. Please get approval for both parts incase both are needed. Touch pad 139038818Control 5304507688; states that autho needed"
We serviced a
AMANA DISHWASHER
Model ADB1200AWS
Near Elk River, MN 55330
Matt
Job Details: 06/14/2022
"Customer complaint is, HORRIBLE SOUND & NOT CLEANING. Inspected and tested. Found a piece of plastic in the sump by the chopper blade. Cleaned out sump and reassembled. Tested dishwasher and it sounds great. Dishwasher is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDE60HXSS5
Near Elk River, MN 55330
Matt
Job Details: 06/14/2022
"Customer complaint is, THINKS HAS POWER BUT CONTROL PANEL ISNT RESPONDING. Inspected and tested. Found the main board has failed. Installed new board and tested. Dishwasher is still dead. Needs a new UI. Installed new UI and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIGD55HIW2
Near Rogers, MN 55374
Phillip
Job Details: 06/14/2022
The dryer would heat for a little in the beginning then start to short cycle. I found the ignitor coils are weak. I replaced the coils. The dryer heats good now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
LG REFRIGERATOR
Model LMXS30796S/00
Near Otsego, MN 55301
Phillip
Job Details: 06/14/2022
"Temps in both sides are 70 degrees. I found both sections not cooling but all fans are running. The compressor is running but it has failed. The customer will need to be replaced. ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model GSL25JFXBLB
Near Saint Michael, MN 55376
Adam
Job Details: 06/14/2022
Unit was cooling fridge side. The evaporator fan was running same as compressor. Disassembled the freezer side to see the evap. The evaporator was a big ice damn. Tested the defrost heater and it failed. Quoted then replace heater also steamed the ice damn. So unit is back and running; used 1 WR51X10055 (DEFROST HEATER) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED87HEDW1
Near Elk River, MN 55330
Matt
Job Details: 06/14/2022
"Customer complaint is, WON'T TURN ON. Inspected and tested. Found the main board has failed.This is a business and there not open in the morning so customer is requesting am service so were out of there before they open. ; ordrd 1 W10849080 (Main board)"
We serviced a
GE DISHWASHER
Model GDT530PSP6SS
Near Becker, MN 55308
Seth
Job Details: 06/14/2022
Replace the main control board and the pressure sensor. I tested the dishwasher by running a one hour wash. Dishwasher is now fixed
We serviced a
KENMORE REFRIGERATOR
Model 106. 64942401
Near Farmington, MN 55024
Delton
Job Details: 06/14/2022
Evaporator drain tube frozen. Unclogged drain and now drains to drip pan underneath fridge. Added heat probe to prevent issue from happening again.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR6132Q4
Near Farmington, MN 55024
Delton
Job Details: 06/14/2022
"Found that lid switch is bad and wont go into drain/spin. Replaced lid switch, tested and washer now fills, agitates, drains and spin. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
GE DISHWASHER
Model PDW9280L00SS
Near Rosemount, MN 55068
Delton
Job Details: 06/14/2022
I ran diagnostics again and upper spray arm is spinning and working good. Not really clogged but found some rust inside spray arm so customer is wanting new racks. Is this covered? Upper and lower.At this point Im getting a vibe that customer will keep calling until dishwasher is replaced. .Upper rack WD28X10410; lower rack WD28X25960; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXML00
Near Eden Prairie, MN 55347
Delton
Job Details: 06/14/2022
Refrigerator was unplugged when I got here. I plugged it in and everything turns on and is cooling. I let it run for 20 minutes and there appears to be good frost pattern on evaporator. I suggested to customer to let it run and see if it cools but if problem still happening to leave it plugged in and running so i can see exactly what is happening with he fridge.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Minneapolis, MN 55413
Delton
Job Details: 06/14/2022
We serviced a
KENMORE WASHER TOP LOAD
Model 11020922990
Near Saint Paul, MN 55106
Nate
Job Details: 06/14/2022
Not spinning well. Has a stripped out transmission. Leaking oil and the coupler is ground up in spots. 24 year old washer. Quoted customer but theyre going to get a new one.
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, MN 55407
Nate
Job Details: 06/14/2022
Replaced mag and bad door switch. Unfortunately couldnt test because customers house had a power outage.
We serviced a
LG WASHER FRONT LOA
Model WM3997HWA/01
Near Minnetonka, MN 55305
Nate
Job Details: 06/14/2022
"Not draining. Had a bad pump. Replaced the pump, it runs great now and drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTW404KBS0
Near Minneapolis, MN 55405
Nate
Job Details: 06/14/2022
Dishwasher not mounted. It falls out. Mounted it. Nice and secure now. Runs great now.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Minneapolis, MN 55413
Nate
Job Details: 06/14/2022
Washed a pillow and it exploded and clogged up the drain. Took apart the filter and drain assembly. Got a ton of feathers out. Drains great now.
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Minneapolis, MN 55403
Nate
Job Details: 06/13/2022
"Dryer squealing. Found a bad roller, along with an idler pully that was old, and the other roller had wear. Some freys on the belt. Replaced them, vacuumed out the lint, etc. runs and heats great.; used 1 WP691366 (IDLER PULLEY), and 1 349241T () from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, MN 55376
Adam
Job Details: 06/13/2022
Installed parts from last diagnosis now unit is working properly installed spray arm and inlet assembly
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Otsego, MN 55330
Matt
Job Details: 06/13/2022
"Customer complaint is, NOISEY, DRAINS INTO TUB. Inspected and found the drain filter wasnt in all the way, thats why it was leaking into the tub underneath. Tested washer and the drain pump is failing. Also customer wants the door seal replaced. Quoted customer $370. to replace drain pump and door seal. Customer approved repairs. Installed new drain pump and door seal. Tested and washer is working great. Washer is now fixed."
We serviced a
GE DRYER- GAS
Model DPSE810GG6WT
Near Wayzata, MN 55391
Adam
Job Details: 06/13/2022
Installed all thermostats and fuse from last diagnosis and tested unit didnt have any issues ran for 20 mins
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, MN 55076
Nate
Job Details: 06/13/2022
"Giving an OE and UE error code, half of the loads. I ran it a few times on express wash and drains and spin. It drains great. But it did sense an out of balance laid after running it on an express wash with towels in it. I found the nut on the stator was loose. Tightened the nut. Went all the way through great. There is a plastic flood pan the washer sits on and its upstairs, so the shaking of the floor doesnt help things."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Loretto, MN 55357
Phillip
Job Details: 06/13/2022
"I had the dishwasher unplugged and water off. I replaced the diverter because it was leaking water. After the repair I plugged it back in and hooked the water back up. Now I get the E01 pump error. Everything is hooked up. Some water may have got on the board from when it was leaking and damaged the board. It is late and the customer was not home. . Main control 00752738; snapped 1 QuickPics, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM2701HV
Near Saint Joseph, MN 56374
Seth
Job Details: 06/13/2022
Loud during spin wont spin out rugs. Failed rear main bearing. I quoted via bluebook. The customer declined repair and will replace it.
We serviced a
GE DISHWASHER
Model GDT530PSD6SS
Near Waconia, MN 55387
Adam
Job Details: 06/13/2022
"Put in parts from last diagnosis and now unit is working properly. Tested for over 20 minutes and no leaks. Installed motor, diverter and drain pump"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLEQ2152ES0
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/13/2022
"Failed motor was found. I could not split the blower and motor so I replaced both. I tested the dryer and it worked perfectly. ; used 1 131560100 (MOTOR), and 1 131775600 (BLOWER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Eden Prairie, MN 55344
Adam
Job Details: 06/13/2022
Unit wouldnt spin and made terrible noise. Disassembled unit and found that the drive coupler was busted. Quoted customer for replacement and replaced coupler. Tested unit after and is now working properly. ; used 1 285753A (DD COUPLER) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 1108297910
Near St. Louis Park, MN 55426
Adam
Job Details: 06/13/2022
Units motor is also seized. Ordered motor and rescheduled ; schdld next appmnt for 6/15 WED !
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Farmington, MN 55024
Delton
Job Details: 06/13/2022
Ran diagnostics and mechanically all functions are working good. I checked spread arms and found that lower spray arm plastic is worn and doesnt snap into place and spray arm pops out and does not rotate. Also upper spray arm is not rotating due to holes are plugged. Parts are not in stock.Need lower spray arm DD94-01007A; lower spray arm holder DD61-00273A; upper spray arm DD94-01008A; saved tckt
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Otsego, MN 55330
Matt
Job Details: 06/13/2022
"Customer complaint is, WON'T SPIN OUT FULLY, CLOTHES ARE WET EOC. Inspected and tested. Ran washer through a spin only cycle empty and it keeps stopping and filling with water to rebalance the load even though its not shaking or getting off balance. The suspension rods look good. Im ordering a new board and rotor. Installed new board and rotor and washer is doing the exact same thing. I tried a new hall sensor and still the same results. I removed the rotor and hall sensor. These LG top loads have had lots of issues with getting out of balance and the board and rotor usually fixes it if the suspension rods are good. Im going to try the stator. Installed new stator and tested. Washer is still doing the exact same thing. I put the new rotor back in and its still doing the exact same thing. Were over our limit for spending on this washer, so customer is going to need to replace the washer."
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Ramsey, MN 55303
Matt
Job Details: 06/13/2022
"Customer complaint is, TURN IT ON AND BLINKS. Inspected and tested. Found the door latch has failed. Part on order. ; ordrd 1 WD21X10490 (Door latch)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW6120HW2
Near Blaine, MN 55449
Matt
Job Details: 06/13/2022
"Customer complaint is, LATCH FOR THE TOP LOAD LID DOESN'T LATCH- WONT CATCH TO SHUT TIGHT. Inspected and found the lid latch is broken. Needs a new latch and bezel. Installed new door latch and bezel. Tested latch and its working great. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFC25765SW/00
Near Minneapolis, MN 55442
Adam
Job Details: 06/13/2022
Installed ice maker from last diagnosis. Fridge temp 38 and freezer 5 degrees
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS237ZCB1
Near Saint Paul, MN 55117
Nate
Job Details: 06/13/2022
Icemaker wasnt working but it is now: I showed customer how to jump start it with a Phillips screwdriver if it stops in the future. When I got here it was dumping ice into the bucket. Nothing to fix.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KOCE500ESS11
Near Blaine, MN 55449
Matt
Job Details: 06/13/2022
"Customer complaint is, GLASS DOOR IS BROKEN- SHATTERED. This is a wall oven/microwave combo unit. Inspected and found the lower oven outer glass is shattered. Installed new outer door glass assembly. Oven is now fixed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Minneapolis, MN 55401
Nate
Job Details: 06/13/2022
"Dryer running loud. Found a broken support roller and idler pully. Replaced both. Runs great now. Vacuumed all the lint out and oiled rollers. ; used 1 4581EL2002h (ROLLER), and 1 DE634A (PULLEY) from stock, states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW00
Near Minneapolis, MN 55405
Nate
Job Details: 06/13/2022
"Not draining and giving a long drain error code. Found underwear stuck in filter along with dog hair and a hair binder. Cleaned it all out, drains great now."
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Minneapolis, MN 55421
Nate
Job Details: 06/13/2022
"Giving an open thermistor error. Found a broken wire going to thermistor. Wire broken off in the connector so I couldnt reconnect connector, but I spliced on new wires and runs great now."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS3
Near Farmington, MN 55024
Delton
Job Details: 06/13/2022
"Found that there is a water line going to fridge but customer does not know where the shut off is. I pulled off water line to the fridge and there was no water. I showed and informed customer that wherever this water line goes, the water is not turned on so thats why water dispenser and ice are not working. Customer will try and find where this water line goes to.; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11079912990
Near Apple Valley, MN 55124
Delton
Job Details: 06/13/2022
"Found that door latch was worn and door would easily pop open. Replaced latch kit, tested and door now shuts and is tight. Dryer is working good.; used 1 279570 (LATCH KIT) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Saint Paul, MN 55105
Delton
Job Details: 06/13/2022
Found that water wall vane (spray arm) had fallen off and not attached to motor. Customer said she has to put it back on a lot. I snapped it back into place and ran test and dishwasher had no errors and was working good. I suggested to use it as normal and if there is still issues then parts would need to be replaced.Motion assembly DD97-00484D; waterwall vane (spray arm) DD97-00501E - parts not in stock and if customer calls back please give estimate and 2 hour block for repair.
We serviced a
MAYTAG STACKED WASHER
Model MGT3800TW2
Near Saint Paul, MN 55108
Delton
Job Details: 06/13/2022
"Bad lid switch. Customer approved estimate. Replaced lid switch, tested and now fills, agitates, drains/spins. Washer is working good.Couldnt get ahold of customer again."
We serviced a
KENMORE DISHWASHER
Model 665.13099N412
Near Saint Paul, MN 55117
Delton
Job Details: 06/13/2022
Worked fine and drained every time i was here. Ran full diagnostics and no errors and drained. Finally after 6th time trying to drain the drain pump did not run and just hummed and did not drain. Bad drain pump. .I am applying previous payment to the total.; used 1 WPW10348269 (DRAIN PUMP) from stock
We serviced a
LG RANGE- ELECTRIC
Model LDE4415ST/00
Near Plymouth, MN 55446
Phillip
Job Details: 06/13/2022
"The fuse was fine, Im getting 120 the the power relay board. I replaced both boards and its still dead. I may need the use interface EBR79627601. I am unable to make sure its wires correctly from the previous service. There is no tech sheet and nothing for it pulls up online. I reached out to Jared but got no response. Please verify we want to proceed and contact the customer. ; states that autho needed"
We serviced a
GE DISHWASHER
Model DDT700SSN0SS
Near Wayzata, MN 55391
Phillip
Job Details: 06/13/2022
The diverter was not changing positions. After testing I found it may also need a control. Im both parts. ; ordrd 1 WD21X25992 (Control) and 1 WD19X25637 (Diverter)