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Service History 4

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed January 18, 2022 to January 24, 2022

Bosch DishwasherJan 18, 2022Shakopee, MNTechnician: Nate

Model SHXM88Z75N/01

Replaced bad motor/heater. Works great now with no errors.

GE DishwasherJan 18, 2022Maple Grove, MNTechnician: Seth

Model GDF510PSD1SS

Customers complaint is that the dishwasher leaks intermittently. Upon arrival inspection I found the door was bent and their was evidence of leaking from the tub seal. I cleaned the seal and tested 2 rinse cycles. There was suds in the first test. The inspection cover is damaged and missing hardware. I tested and found no leaks while onsite. I suspect the door damage is the culprit from the mineral staining, but it never leaked while I was onsite.

“Amazing service ,great knowledge .Recommend as best technician”

Ravindra B.
Frigidaire RangeElectricJan 18, 2022Minneapolis, MNTechnician: Phillip

Model FEF366ECD

Replace control board and replace overlay. Didnt have to replace probe. Everything is working great and test good

“All seems to be fixed!”

Amanda H.
Frigidaire MicrowaveJan 18, 2022Minneapolis, MNTechnician: Nate

Model FGMV175QFA

Blowing the 20 amp fuse. Replaced the bad receiver and choke kit. Replaced the bad fuse. Works and heats great now.

“Nate was a pleasure to work with- very efficient, good communication, he confirmed the quoted price before starting. All round super easy to work with! Would strongly recommend!”

Jessica O.
Kenmore DryerElectricJan 21, 2022Blaine, MNTechnician: Matt

Model 417.8112231

Customer complaint is, not heating up. Inspected and tested. Found the heating element has failed and the blower wheel is cracked. Installed new heating element and blower wheel housing. Tested dryer and its working great. Dryer is now fixed.

Maytag WasherTop loadJan 21, 2022Minneapolis, MNTechnician: Seth

Model MVWB835DW3

F5E1 - customer complains the washer wont start and run. Upon arrival and inspection it was obvious the control board had gotten confused so I unplugged it reset it and check for errors. It had four stored errors one for a shorted out keypad one for a bad lid lock 14 overloaded spin basket, and one additional error. I tested and found a lid lock did not work consistently.

“Seth is kind, knowledgeable and professional. Omega is lucky to have such a wonderful technician. Thanks for having my back Seth!”

Mary A.
Kenmore DryerElectricJan 21, 2022Minneapolis, MNTechnician: Nate

Model 11072842100

Not spinning. Had a broken belt. Lint in dryer. Vacuumed out lint, cleaned rollers and oiled, replaced belt and lint screen. Runs great now.

LG MicrowaveJan 21, 2022Minneapolis, MNTechnician: Nate

Model LMHM2237ST/00

Trim piece was broken. Replaced, works great now.

Samsung RefrigeratorJan 24, 2022Shakopee, MNTechnician: Phillip

Model RF220NCTASR/AA

Unit wasnt making ice or filling with water to make ice. Check water valve and everything worked great and reading properly. Replaced ice maker and started to make ice right away.

“Philip and his helper were very polite and knowledgeable.. I was very satisfied with their service.. thank you”

Alice L.
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