We serviced a
LG WASHER
Model WT7900HBA
Near Mound, MN 55364
Paul
Job Details: 09/03/2024
Customer stated washer not working. Found IE error code for water supply issues. Found hot and cold water lines reversed. Checked screens, checked hoses, and reversed water lines. Put unit into test mode and verified operations. Machine operating properly again. If problem returns, recommend new pressure switch assembly #6501EA1001R
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD605FD
Near Saint Paul, MN 55105
Hyrum
Job Details: 09/03/2024
Customer states that they put a really greasy pan in the machine and it did not complete a cycle. Then they tried to clean the machine with regular dish soap and it oversized. Random machine and it was still extremely sudsy. A little oil into the machine to get rid of the sides. Ran the machine until it was clear andgood to go. Instructed the customer on the use of cleaning agents in the machine. Ran the machine through the first bit of a cycle and told the customer to let it finish the cycle. Everything seems to be working at this time.
We serviced a
ELECTROLUX REFRIGERATOR
Model ERFG2393AS5
Near Minneapolis, MN 55443
Adam
Job Details: 09/03/2024
Installed new gasket from last diagnosis. Once installed heated up gasket to relax the gasket to seal the best it can
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Wayzata, MN 55391
Paul
Job Details: 09/03/2024
Replaced moldy outer door boot. Performed a rinse and spin to verify new door boot seals.
We serviced a
GE DRYER COIN OP++
Model DCCB330GJ3WC
Near Saint Paul, MN 55105
Hyrum
Job Details: 09/03/2024
Installed new belt and tested. Machine seems to be working properly now.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Elk River, MN 55330
Matt
Job Details: 09/03/2024
LIGHTING STRIKE THE HOUSE NOW ITS NOT WORKING PROPERLY NOW E3F8 ERROR. This is an overflow or suds error. Customer had clothes in washer when the lightning struck and they sat in there for a couple days before customer tried starting it again and then it gave this error. Customer has sense ran 2 loads through washer and it worked great. Theres a stored F8E3 error. Washer is testing good. I think it was suds from the load that was in the washer that was causing it to error out. I advised customer to run a cleaner through the washer regularly.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW0
Near Minneapolis, MN 55443
Adam
Job Details: 09/03/2024
Unit not tumbling or doing anything. Will power up. Removed toe kick panel and started to test thermostats. I found that the thermal fuse was bad. Quoted blue book for new thermal fuse. Customer approved. Installed new thermal fuse. Once installed tested unit is now working properly ; used 1 WP3392519 (FUSE - NON-RESETABLE (CHECK THERMOSTATS)) from stock
We serviced a
SAMSUNG DRYER STACKED++
Model DV3388GW/XAA
Near Maple Grove, MN 55369
Adam
Job Details: 09/03/2024
Unit is not running. Drywall power up and down in the timer, but it will not tumble or do anything. Disassembled unit found a belt was broken. Customer wanted to do the new kit installed parts tested after was installed. Unit unit is now working properly.; used 1 DESAMKIT (DRYER REBUILD KIT) from stock
We serviced a
LG REFRIGERATOR
Model LTCS20020S/00
Near Plymouth, MN 55441
Kinnon
Job Details: 09/03/2024
Complaint was refrigerator not cooling freezer seem to be freezing. OK this is a top mount LG refrigerator. I remove several large chunks of ice from the air tunnel. Going down to the refrigerator were blocking airflow. I reset the thermostat reset the fridge checked for frost pattern. I have a good frost pattern picture attachedand evaporator fan is running. Unit seems to be cooling if customer calls back and its not cool again order refrigerator control.
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near St. Cloud, MN 56301
Brandon
Job Details: 09/03/2024
Returned and and installed the 2 sensors, informed the customer of the board not being available, steamed out the unit.
We serviced a
MAYTAG WASHER STACKED++
Model MLE2000AYW
Near Saint Paul, MN 55105
Hyrum
Job Details: 09/03/2024
Customer states that its not going through the cycle. Discovered it was again leaking from the same spot as last time. Took the whole softener funnel off and the tube and cleared them out properly and made sure that they were able to flow easily. Make sure that nothing was leaking during any part of the cycle. Make sure that it went all the way through the spin cycle. Everything seems to be working properly now.
We serviced a
BEKO RANGE
Model BLG3053
Near Bloomington, MN 55431
Kinnon
Job Details: 09/03/2024
Not reaching target temp, replaced igniter all tests good
We serviced a
WHIRLPOOL RANGE
Model A
Near Chaska, MN 55318
Paul
Job Details: 09/03/2024
Customer tried to replaced burner sparklers on range top. Reassembled range top and re-insulated bare sparkler wires. Adjusted sparked position on middle burner. Cleaned burner heads and started and tested all burners. Range in good working order again.
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Stillwater, MN 55082
Aaron
Job Details: 09/03/2024
I replaced the high limit, intake air , thermal cut off and thermal fuse because the ignitor will glow for a few seconds before going out. I told the customer that it could be the main power control or the burner assembly or both. He declined any further repair attempts since I couldnt port my finger on exactly what is happening with good appliance.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55417
Delton
Job Details: 09/03/2024
Found that igniter is weak. Cusotmer approved estimate. Replaced igniter, tested and oven preheated to 350 within 15 minutes. Also convection fan is working but only turns on after the oven is at temperature.Range is working good.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Minneapolis, MN 55417
Delton
Job Details: 09/03/2024
Found that there was frost build up on the evaporator. Customer said tthat it started when we had the hot and humid week. The frost behind and sensor bimetal are frost free. Heater works and just needed to manually defrost the build up. Customer said that same week the AC went out in the home and was very hot and humid.I manually defrosted and moved defrost bimetal to more frosted portion of the evaporator to keep heater on longer.Refrigerator is cooling and working good.
We serviced a
KENMORE REFRIGERATOR
Model 795.78733.800
Near St. Cloud, MN 56304
Brandon
Job Details: 09/03/2024
Customer stated there is water running down the front of the drawer. Removes the drawer, door and shelfs. Found the drain clogged. Steamed out the ice. Vacuumed and cleaned up the area. Pulled the unit out and cleaned the drain tube out. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WASHER STACKED++
Model GUD27ESSM1 WW
Near Somerset, WI 54025
Aaron
Job Details: 09/03/2024
I replaced the wire harness for the lid switch and the washing machine motor. Ram spin ave agitator tests to verify my repair. The washing machine is back online. I did clear out a number of error codes that refer to out of balance loads and wash loads that tripped the excessive weight switch. The laundry center appliances cant handle large loads of laundry.
We serviced a
LG LAUNDRY CENTER++
Model WKEX200HWA
Near Minneapolis, MN 55429
Nate
Job Details: 09/03/2024
Replaced bad UI. Works great now.
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS 1360B INDEX 20C /
Near Minneapolis, MN 55406
Hyrum
Job Details: 09/03/2024
Machine was extremely frosty at this time. Defrosted and cleared, and installed new defrost sensor. Tested the sensor and the heater and everything seems to be working properly now. ; used 1 9590206 (Freezer sensor) from stock
We serviced a
LG WASHER
Model WM9000HVA
Near Otsego, MN 55362
Matt
Job Details: 09/03/2024
OE ERROR CODE. Found the drain pump has failed. Quoted customer to install new drain pump. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFLE3911QWO
Near Shakopee, MN 55379
Kinnon
Job Details: 09/03/2024
Arrived on site lid lock not functioning correctly. Customer approved estimate for lid lock module replacement arrived on site replaced module lid lock unlocks correctly. All functions tested on washer now filling in washing.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Rosemount, MN 55068
Delton
Job Details: 09/03/2024
Found that the door hinge was hitting the plastic receptacle making scraping/clunking noise. The receptacle was not aligned correctly. Aligned receptacle and no longer making scraping/clunking noise. Washer is working good.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Minneapolis, MN 55406
Hyrum
Job Details: 09/03/2024
Installed new timer and tested. Eyeglass and motor indicates that the motor is now turning. Everything seems to be working properly.
We serviced a
KITCHENAID DRYER
Model KGHS01PMT1
Near Saint Michael, MN 55376
Matt
Job Details: 09/03/2024
NO HEAT. Found the thermal fuse is open. Quoted customer to install new fuse. Customer approved repair. Installed new thermal fuse and vacuumed out bulkhead. Tested and dryer is heating and cycling between 220F and 115F on high heat. Dryer is now fixed. ; used 1 WP3392519 (FUSE - NON-RESETABLE (CHECK THERMOSTATS)) from stock
We serviced a
WHIRLPOOL DRYER
Model LDI5701W1
Near Saint Michael, MN 55376
Matt
Job Details: 09/03/2024
WON'T START, LATCH BROKEN. Found the motor was seized up. Quoted customer to install new motor and blower wheel. Customer approved repairs. Installed new motor, blower wheel and latch provided by customer and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP694089 (BLOWER WHEEL), and 1 279827 (MOTOR ASSM) from stock
We serviced a
KENMORE DRYER
Model 417.81122310
Near Sartell, MN 56377
Brandon
Job Details: 09/02/2024
Returned and installed the dryer door catch, cycled and tested
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Hudson, WI 54016
Aaron
Job Details: 09/02/2024
Error code ED-36 did not good into detail with the service manual. Manufacturer instructions were to replace the output board (not front end board) after repeated error code being produced. The owners tried to power cycle their appliance but the Over Current code was persistent, I replaced the output board at the bottom of the washing machine and ran a test cycle to ensure the appliance operated properly.
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Woodbury, MN 55125
Aaron
Job Details: 09/02/2024
I looked behind the dishwasher toe kick for a power source, not reachable. I pulled the dishwasher out from the countertop, the appliance is plugged into an electrical outlet, theres no voltage at the outlet. Customer said that the breaker marked for the appliance is in the ON position, but theres only a fraction of a volt read at both sides of the power source.
We serviced a
GE WASHER
Model PTW705BSTOWS
Near Eden Prairie, MN 55346
Kinnon
Job Details: 09/02/2024
Arrived on site found latch was not locking preventing washer from starting replace latch lock and strike functions test good
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922683-09
Near Minneapolis, MN 55419
Nate
Job Details: 09/02/2024
Found a big sheet of solid ice on bottom of freezer and frozen drain. Steamed out all ice and steamed out drain. Attached heat probe to drain. Now everything drains great. ; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
VIKING++ REFRIGERATOR
Model RVRF3361SS0
Near Wayzata, MN 55391
Nate
Job Details: 09/02/2024
Replaced bad water valve today. Cycled icemaker. It called for water and valve hummed but no water, even though good pressure to the fridge. Steamed out waterline and cycled icemaker again and now it filled with water.
We serviced a
LG REFRIGERATOR
Model LFXS26596S/10
Near Medina, MN 55340
Nate
Job Details: 09/02/2024
Replaced bad icemaker and did a test on it, and it cycled great and filled with water. Runs great now.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FFLE3900UW3
Near Rogers, MN 55374
Adam
Job Details: 09/02/2024
Went to install parts from last diagnosis once I got disassembled I noticed a spring and a nut was loose on the pulley system for the tub. Tighten it up before trying to install part. Reassembled unit tested and now its working properly. Unit just came loose and did not need the transmission.
We serviced a
SAMSUNG RANGE
Model NX58F5500SS/AA
Near Eden Prairie, MN 55346
Kinnon
Job Details: 09/02/2024
Arrived on site found that oven was not preheating very fast. Found igniter on for long period of time before gas valve opened confirmed defective igniter - replaced igniter tests good
We serviced a
THERMADOR++ WALL OVEN++
Model MC30WS/01
Near Plymouth, MN 55446
Nate
Job Details: 09/02/2024
Ended up finding a dead thermal fuse, which was dead due to loose connections on the terminals. Replaced with new thermal fuse. Everything works great now. ; used 1 WP35001087 (THERMAL FUSE) from stock
We serviced a
GE MONOGRAM++ REFRIGERATOR
Model zwe23psnbss
Near Osseo, MN 55311
Nate
Job Details: 09/02/2024
Replaced assembly. Just charged for part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Stillwater, MN 55082
Aaron
Job Details: 09/02/2024
I pulled the refrigerator out, accessed the machine compartment and removed the main power control board. Installed the new power control board and restored power. Verified that all components returned to function. The old power control board left the appliance in defrost, would not allow the cooling cycle to begin.
We serviced a
GE RANGE
Model JBP81S0K1SS
Near Otsego, MN 55301
Adam
Job Details: 09/02/2024
Install new broil helmet from last diagnosis once installed tested unit is now working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Minneapolis, MN 55443
Nate
Job Details: 09/02/2024
Freezer light was out, causing other lights to go out. Replaced bad light and now they all work great.
We serviced a
LG DRYER
Model DLE2101W
Near Maple Grove, MN 55369
Adam
Job Details: 09/02/2024
Complaint is making louder than normal noise during operation. Disassemble unit. Found a bunch of lint built up inside the dryer blower wheel. Removed all the lint. Cleaned up all the rollers and idler pulley and oiled them up. Tested unit. Unit is now operating as it should.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF6
Near Ramsey, MN 55303
Adam
Job Details: 09/02/2024
Complaint is unit well randomly beep and light turn on where the dispenser is and then randomly turn off and turn on and turn off turn on. Only does the light turn on but it does the beeping noise like you push the button. On arrival everything was working properly and never acted up on me. Went through test mode made sure there was no error codes and everything was working properly. I did a reset on the unit. Explained to customer usually thats just takes care of it. If issue happens continuously, we will need parts listed below.Display board 5304527031Module 5304533221
We serviced a
SPEED QUEEN DRYER STACKED++
Model LTEE5ASP175TW01
Near New Hope, MN 55428
Nate
Job Details: 08/30/2024
The felt seal on top is worn down. Adjusted it and now its much quieter. If its starts grinding again it would need a new felt seal. D510207.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details: 08/30/2024
LEAKING WHEN IN USE. Tenant said its not latching and thats why its leaking. Found the door latch is flipped shut so it thinks the door is shut all the time. Installed new door latch kit and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 5304525218 (DOOR LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Buffalo, MN 55313
Paul
Job Details: 08/30/2024
Vacuumed water out of washer. Replaced faulty drain pump. Started unit and performed a factory reset. Verified proper operations. Washer working great again. W11399437 drain pump.
We serviced a
SPEED QUEEN DRYER
Model ADE4BRGS175TW01
Near Brooklyn Park, MN 55443
Matt
Job Details: 08/30/2024
DOES NOT HEAT TUBLES OKAY - BURNT CONNECTOR - HE REPLACED CONNECTOR. Found one of the wires to the heating element and was melted. I repaired wire connection and tested. Dryer is heating and cycling between 200F and 130F. Dryer is testing good and is now fixed.
We serviced a
KENMORE WASHER
Model 110.26292693
Near Anoka, MN 55303
Matt
Job Details: 08/30/2024
TOP LOAD WON'T DRAIN AND ADVANCE. Found the lid switch is broken. Quoted customer to install new switch. Customer approved repair. Installed new lid switch and tested. Washer is working great. Washer is now fixed. ; used 1 3949247V (SWITCH - LID) from stock
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Delano, MN 55328
Paul
Job Details: 08/30/2024
Customer has loud noises from unit. Disassembled washing machine. Removed basket and agitator. Replaced tub and lower bearing. Reassembled washing machine. Performed a wash, spin and rinse and verified no more loud noises.
We serviced a
ELECTROLUX DRYER
Model ELFE7637AT0
Near St. Cloud, MN 56304
Brandon
Job Details: 08/30/2024
Returned, disassembled and installed the new seal. Cycled and tested the unit is working as it should.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AF65JS1
Near Eagan, MN 55123
Delton
Job Details: 08/30/2024
Pulled out double wide freezer/fridge with air sled, replaced ice maker water valve. Tested and ice maker cycled and filled. No leaks, ice maker is working good.
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AF
Near Brooklyn Park, MN 55444
Nate
Job Details: 08/30/2024
Customer noticed that when the microwave fan is on it blows directly up into the kitchen. They would like it to vent out of the townhouse. The cabinet is directly above it, and there is no vent coming down from the ceiling to the cabinet. I explained to customer that this microwave is designed to vent directly into the room, and that they would need to have a vent installed from the ceiling down through the cabinet to the top of the microwave. Just spent time educating customer on how it works.
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS115TW01
Near Minneapolis, MN 55446
Nate
Job Details: 08/30/2024
Squealing when it runs. Found two worn down support rollers and lint. Vacuumed out dryer and replaced bad rollers. Runs nice and quiet now. ; pckd up 1 RB170002 (Rollers)
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Dayton, MN 55327
Adam
Job Details: 08/30/2024
Installed new transmission kit from last diagnosis. Once installed tested. Unit is not making the noise. Now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SG/AA
Near Mound, MN 55364
Paul
Job Details: 08/30/2024
Replaced faulty ice chute door. Cleaned out residue from chute. Tested chute with water, chute now holds water again. Unit is working as it should.
We serviced a
GE REFRIGERATOR
Model GSS25GYPBCFS
Near Eagan, MN 55123
Delton
Job Details: 08/30/2024
Found that the freezer evaporator drain was clogged and frozen. When in defrost the water would leak onto bottom of freezer and leak out bottom of door onto floor. Customer approved estimate. Defrosted and cleaned evaporator drain. Tested and now drains into drip pan and no longer leaks onto bottom of freezer.Refrigerator is working good.
We serviced a
MAGIC CHEF REFRIGERATOR
Model CTB1821ARW
Near Hopkins, MN 55343
Nate
Job Details: 08/30/2024
Replaced fan motor and now the fridge is cooling nicely.
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF2B
Near Farmington, MN 55024
Delton
Job Details: 08/30/2024
Replaced sump and sump lock nuts. Tested and no leaks. Dishwasher is working good.
We serviced a
LG RANGE
Model LDG4313ST.BSTELGA
Near Prescott, WI 54021
Aaron
Job Details: 08/30/2024
Installed the two gas valve burner controls for the malfunctioning assemblies. Restored power and gas flow to the appliance. Turned the burners on and verified that they ignite and stay lit as intended. It would appear that the gas control valves were installed incorrectly from the factory.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Osseo, MN 55311
Adam
Job Details: 08/30/2024
Installed new icemaker fan and LED light. Once installed tested unit is now working properly. The lights are lighting up nicely. Fan is blowing. Explain to customer can take 72 hours to make ice again.
We serviced a
SAMSUNG RANGE
Model NX60A6311SG/AA
Near Stillwater, MN 55082
Aaron
Job Details: 08/30/2024
I removed the deceive power control board from the range.. I installed the new board sent by Square trade, I plugged the appliance back in and started a bake cycle. The oven ignites and warms up to set temperature without producing the error code anymore.
We serviced a
GE WASHER
Model GFW850SPNODG
Near Minneapolis, MN 55441
Nate
Job Details: 08/30/2024
Replaced bad water valve. Now it runs great. Was giving H2OH error before.
We serviced a
SAMSUNG DRYER
Model DV45K6500GV/A3
Near Otsego, MN 55330
Matt
Job Details: 08/26/2024
SMELLS BURNT AND BURNT LINT, SENSOR DOESNT WORK. Found there was a really bad lint fire inside dryer and it melted the wires to the sensor. I cant find any other wires melted, but the tape around them is melted. I vacuumed out inside of dryer and tested. Dryer is working great on timed dry. Customer is going to use dryer as is for now on timed dry.
We serviced a
SPEED QUEEN DRYER STACKED++
Model LTEE5ASP175TW01
Near New Hope, MN 55428
Nate
Job Details: 08/26/2024
Dryer smells like burning hair within 3 minutes of running. Found that dryer needs a good cleaning. Vacuumed lint and hair out. Cleaned off charred debris on vent inside dryer. Now it runs great and doesnt smell like burning. May need vent cleaned up to roof still though as well.
We serviced a
MAYTAG DRYER
Model MEDB765FWO
Near Plymouth, MN 55442
Nate
Job Details: 08/26/2024
Squealing and moisture doesnt vent out. Found the outside vent cover upside down, stopping the vent flap from opening. Vacuumed out a bunch of lint and replaced bad rollers and pully. Runs and heats great now. ; used 1 4392067 (BELT - SET) from stock
We serviced a
KENMORE DRYER
Model 110.78102310
Near Minneapolis, MN 55446
Nate
Job Details: 08/26/2024
Taking a long time to dry. Found a plugged vent. Vent comes out under deck and is hard to get to. With vent disconnected the temp quickly goes to 130. With connected it goes to 90 and stops. Did a vent cleaning. Now it gets to 160.
We serviced a
SAMSUNG DRYER
Model DV350AGR/XAA
Near Minneapolis, MN 55446
Nate
Job Details: 08/26/2024
Doesnt run. Found a broken idler pully and compromised belt. Replaced both. Vacuumed out dryer. Also replaced blown thermal fuse. Runs great now. ; used 1 DE634A (PULLEY), 1 WP33002535 (BELT), and 1 WP35001087 (THERMAL FUSE) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA
Near Delano, MN 55328
Paul
Job Details: 08/26/2024
Removed dishwasher from cabinet and replaced DD93-01013A wash pump. Removed calcium deposits from inlet valve. Started unit and verified operations. Dishwasher is pumping water again.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFLE3911QWO
Near Shakopee, MN 55379
Kinnon
Job Details: 08/26/2024
Arrived on site dryer drum was not spinning remove change and key from dryer drum divider reattached belt that had fallen off pulley. All functions tested on dryer.
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Wayzata, MN 55391
Paul
Job Details: 08/26/2024
Replaced door lock assembly. Verified new door gasket is sealing to prevent damage to new user interface, as recommended by manufacturer. Started unit and verified operations. Programmed unit to variant 1 with 90 second delay to start. Customer to call in and ask for Jared if needing to change programming variant. Dishwasher back up and operating properly.
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT
Near Shakopee, MN 55379
Kinnon
Job Details: 08/26/2024
Arrived on site no ice production called Biko tech-support confirmed ice cube trays not even not home incorrectly ordered replacement icemaker dual icemaker assembly replaced dual icemaker assembly
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near St. Cloud, MN 56303
Brandon
Job Details: 08/26/2024
Customer states the unit is not heating, cycled and tested found the heat element is not coming on, quoted the customer a new element and a kit. Customer approved, replaced heat element and the belt and pulley kit, vacuumed out the unitCycled and tested the unit now heats. ; used 1 WP3387747 (ELEMENT), and 1 4392067 () from stock
We serviced a
GE DRYER
Model GTD42EASJWW
Near Sartell, MN 56377
Brandon
Job Details: 08/26/2024
Customer states the unit is not heating. Disassembled and found the heater had a burnt wire on the heater assembly. Used part WE11X21156. Put the unit back together, cycled and tested the unit now heats as it should.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CHZZ01
Near Saint Paul, MN 55130
Hyrum
Job Details: 08/26/2024
Complaint is that unit is not cooling. Coz found that after leaving fridge u plugged for a while cooling partially returned. Removed evaporator cover and found significant ice buildup. When running heater test Bimetal was open. Verified and quoted. Following customer approval replaced bimetal and unit is now operating properly.; used 1 WR50X60 (DEFROST THERMOSTAT / LIMITER) from stock
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2
Near Minneapolis, MN 55406
Hyrum
Job Details: 08/26/2024
Complaint is that unit is leaking towards front. Found that drain filter was not sealing properly. Reseated drain filter and unit is now draining properly with no leaks.
We serviced a
MIELE** DISHWASHER
Model G7566SCVISF
Near Wayzata, MN 55391
Nate
Job Details: 08/26/2024
Has a broken detergent dispenser. Replaced broken dispenser after DW called to ok the repair. Works great now.
We serviced a
MAYTAG WASHER
Model LAT4914AAE
Near Minneapolis, MN 55426
Nate
Job Details: 08/26/2024
Replaced bad pump and belts. Now it drains great when I fill it with water and drain it.
We serviced a
LG DISHWASHER
Model NOTAVAILABLE
Near Apple Valley, MN 55124
Delton
Job Details: 08/26/2024
Model and serial number tag removed cannot verify. Getting AE (leak) error. Found that there was some water in the drip pan. I also found that the dishwasher waterline to dishwasher had a connection had a slow leak but im unsure if that was getting into the drip pan to trigger error.Tightened waterline and no longer has slow drip. I ran dishwasher for 30 minutes and found no leaks into drip pan. I did find a lot of suds and i did not add any soap. Suggested to customer to use Finish dishwasher pods.Dishwasher is working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA-07
Near Apple Valley, MN 55124
Delton
Job Details: 08/26/2024
Replaced icemaker, ran test and it cycled and filled. Informed customer could take up to 48 hours for ice to be made. Refrigerator is working good.
We serviced a
GE RANGE
Model JGS760FP4DS
Near Star Prairie, WI 54026
Aaron
Job Details: 08/26/2024
The gas safely switch behind the warming drawer had been tripped. I opened the valve and double checked that the bake and broil burners ignite. I double checked that the range is fully online and working like the customer expects.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Roseville, MN 55113
Hyrum
Job Details: 08/26/2024
Complaint is of unit not starting and giving faint hum. Ran unit through express cycle with no issues. Checked errors and no errors present. Finished by running service diagnostics cycle and no issues or errors present. Advised customer to continue use and document thoroughly if issue returns including video if possible.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Hammond, WI 54015
Aaron
Job Details: 08/26/2024
The gas dryer drum does not tumble.I removed the top and the bulkhead of the dryer, the belt was not in place when I removed the appliance top. Once I got into it I found that the belt was broken and laying on the floor of the appliance. I replaced the defective belt and checked the drum wheels, idler pulley , glides and felt slides. Once the new belt was installed and the dryer was assembled, I verified my repair was solid and that the flame assembly still ignited and burnt properly. I did find condensation so I passed along to the customer that they should check the end of their dryer vent.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Chaska, MN 55318
Kinnon
Job Details: 08/26/2024
Arrived on site no ice production called Biko tech-support confirmed ice cube trays not even not home incorrectly ordered replacement icemaker dual icemaker assembly replaced dual icemaker assembly
We serviced a
GE REFRIGERATOR
Model GDE21EYKHRFS
Near Hudson, WI 54016
Aaron
Job Details: 08/26/2024
Water flow to the appliance has been restored, verified from disconnected and opened valve.The water tube to the ice maker tray was frozen, I streamed it open.Water was not making it though the filter housing manifold, so I replaced it too. Ran a harvest cycle and verified water flow to the ice maker was restored. Ice maker will produce as expected again.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WV5
Near Medina, MN 55340
Paul
Job Details: 08/26/2024
Customer states unit doesnt keep ice cream hard everyday, he is testing it with a fork and writing on the calendar. Found unit low on refrigerant. Inspected unit for refrigerant leaks on all welds and components as unit has had most sealed system parts already replaced. Replaced gasket on high side access port. Evacuated system and charged with proper charge of R600. Unit cooling properly again. If refrigerant leaks out again, it is likely a Yoder loop leak, but recommend full pressurized leak detection to determine.
We serviced a
LG DISHWASHER
Model LDFN4542W
Near Saint Joseph, MN 56374
Brandon
Job Details: 08/26/2024
Returned with the part, installed, removed the unit and vacuumed out the water in the lower pan, ran unit and checked for leaks. Found no leaks, put the unit back and adjusted.
We serviced a
KITCHENAID RANGE
Model KGRT607HBS3
Near Chaska, MN 55318
Kinnon
Job Details: 08/26/2024
Confirmed not preheating igniter out of tolerance replaced igniter all functions test good
We serviced a
FRIGIDAIRE DRYER
Model FFRG4120SW2
Near Rogers, MN 55374
Matt
Job Details: 08/26/2024
REPLACE PANEL. Installed new front panel. Dryer is now fixed.
We serviced a
FRIGIDAIRE FREEZER
Model FFUE2022AWG
Near Zimmerman, MN 55398
Matt
Job Details: 08/26/2024
FREEZER ISSUES, OPERATIONS, NO COOL-NOT COOLING. Freezer temperature is 28F. I removed the evaporator cover and the evaporator is completely frosted over. I put freezer into test mode and turned the heater on and theres 120V, but its not turning on. I ohmed out the heater and its open. Installed new defrost heater and tested. Heater came on and is working now. Freezer is now fixed. This heater I ordered is a little different design, so I called techline and he said its the right part.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Osseo, MN 55311
Adam
Job Details: 08/26/2024
does not make it ice. Found that the icemaker is not cycling. Replaced icemaker. Now unit is cycling and filling and harvesting properly explained customer can take 72 hours to start produce ice.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Maple Grove, MN 55369
Adam
Job Details: 08/26/2024
Call Sers complaint is unit will randomly beep at them and flashlights. Went through test mode. Everything was working properly. Ask customer if they ever saw water inside the unit they said no its always dry so its not water filling up the unit or anything. Looking like some kind of communication. Installed new control board tested unit multiple times units working properly. Explained to customer if it comes back to take video of the code that its flashing otherwise we wont know whats going on.
We serviced a
GE DISHWASHER
Model PDT785SWN7FS
Near Coon Rapids, MN 55433
Adam
Job Details: 08/26/2024
Installed new drain pump from last diagnosis let unit run for 15 minutes to check for leaks. Then drain and filled multiple times to make sure unit was operating correctly
We serviced a
FRIGIDAIRE WALL OVEN++
Model GMOS1962AFA
Near Farmington, MN 55024
Delton
Job Details: 08/26/2024
Replaced outer door frame part sent direct to home (5304533689), no more dings. Microwave looks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW
Near Sartell, MN 56377
Brandon
Job Details: 08/23/2024
Repair from 83336, added new water line to the dishwasher, cycled and tested the dishwasher now works as it should; used 1 48337DNS () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW
Near Brooklyn Center, MN 55430
Nate
Job Details: 08/23/2024
Not cooling. Found the evaporator fan encased in ice. Found out the door got left open, so the fan sucked in a bunch of moisture and it froze up. I steamed out the fan area and now its circulating air great.
We serviced a
GE REFRIGERATOR
Model GSS23GSKMCSS
Near Shorewood, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site found water in the bottom of freezer. Took evaporator cover off found evaporator drain frozen over and clogged. Blew out. Drain with steamer poured hot water down drain that water was going down the drain into the bottom tray cleaned up panel reinstalled cover all functions test good
We serviced a
WOLF++ RANGE
Model DF364G
Near Excelsior, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site front right burner doesnt always light and both lamps out in oven. Ordered four burners four caps and both lamps replaced all parts. All functions test good
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Eagan, MN 55123
Delton
Job Details: 08/23/2024
Getting leak error. Pulled out dishwasher and there is water in the drip pan. Cleaned out water and found that there is water, cleaned out water and ran test and found that it is leaking from sump. Found that the screw is loose and water was getting inbetween tub and sump. Used screws that bite into plastic more and is secure. Tub and sump are now tight and no more leaks.Dishwasher is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US/AA
Near Excelsior, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site kickplate ran heavy, normal and express wash for 40 minutes. Checked wash wall function incorrectly unable to duplicate couldve possibly been water deflection off of a pot or pan or plate. Also observe lots of sudsing (picture attached)that couldve contributed to leak is unable to duplicate leak adjusted front height, slightly all functions on dishwasher test.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU13F2VW
Near Becker, MN 55308
Brandon
Job Details: 08/23/2024
Returned with the parts, checked and found the unit was working as it should, called tech support spoke John, case number 87525865. Was informed that there are no bulletins for this unit. Ordered the potentiometer and board , installed, also let customer know to have have the outlet checked since it was out in the garage making sure it was not on a gfci.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Rogers, MN 55374
Adam
Job Details: 08/23/2024
Complaint is freezer seal isnt sealing. Found moisture around the door seal. Found that it was out of alignment. Realigned. Tested door is now sealing.