We serviced a
LG DISHWASHER
Model LDFN343LS
Near Wayzata, MN 55391
Phillip
Job Details: 06/13/2022
I removed the old dishwasher and installed the new dishwasher. I ran the dishwasher and drained it. Everything tested good and found no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Minneapolis, MN 55428
Nate
Job Details: 06/13/2022
Freezer not cooling. No frost on evaporator. Found in force mode that it still gets no frost on it. Fans work. Compressor sounds bad. Has a sealed system issue.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3011LBD
Near Minnetonka, MN 55305
Phillip
Job Details: 06/13/2022
The complaint was the oven does not heat at all or just a little. I set the oven to 350 and put in my weighted thermal couple. After 12-15 minutes the oven beeped and was around 400. I let the oven cool and cycle on and off. I set to 400 and it heat up to 400 and then cycled back on. I turned on broil and the element got bright red. All the cooktop burners work as well. No issues found. I left the tenant a voicemail and told the office of my findings. I added pics of the elements.
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Albertville, MN 55301
Phillip
Job Details: 06/13/2022
I replaced the main control and the rotor. I ran the washer on a spin cycle. It tested good this time. Ran like normal. I advised the customer it may still give the UE error on certain unbalanced loads.
We serviced a
LG REFRIGERATOR
Model LRMDS3006S/00
Near Blaine, MN 55449
Matt
Job Details: 06/13/2022
"Customer complaint is, RIGHT SIDE DOOR IS MESSED UP. Inspected and found the right side outer door panel is missing. Needs a new outer door, handle and 2 studs. The outer door didnt come with the lower hinge. We will need to order part number MEF63662203. I cant find it in stock. . Thanks. ; saved tckt"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5600XW0
Near Monticello, MN 55362
Seth
Job Details: 06/13/2022
I cleaned the dryer duct and cavity thoroughly as well as replace the heating element. I watched six cycles it cycled perfectly. The dryers now fixed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE WASHER FRONT LOA
Model GUD24GSSM1WW
Near Big Lake, MN 55309
Seth
Job Details: 06/13/2022
"Not unlocking, ; ordrd 1 WH44X10288 (Latch) and 1 WH19X27244 (Harness)"
We serviced a
GE DISHWASHER
Model WDT970sahz0
Near South Haven, MN 55382
Seth
Job Details: 06/13/2022
"I replaced the manifold, dispenser, and adjusters. The dishwasher is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D2WS
Near Minneapolis, MN 55417
Nate
Job Details: 06/10/2022
"Washer has been shaking. Transmission is good. Washer wasnt level. One leg wasnt firm on the floor. I let the owner know. Put it on a rinse and spin, spins well now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4950XW0
Near Saint Paul, MN 55105
Nate
Job Details: 06/10/2022
Shaft on transmission came off. Needs a new transmission. W10006379.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Minneapolis, MN 55406
Nate
Job Details: 06/10/2022
Drain pump keeps running after rags were washed that were used to sop up a spilled bottle of concentrated pine Sol cleaner. Washed the tub out with 10 gallons of water and cooking oil. Still wasnt working. Ended up finding a broken pressure sensor. Replaced the sensor. Works great now. Have a regular wash running right now with a tablespoon of cooking oil to clean out residual cleaner that is still in there. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock
We serviced a
UNKNOWN REFRIGERATOR
Model 0985390-05
Near Saint Paul, MN 55103
Nate
Job Details: 06/10/2022
"Replaced bad evaporator heater that tests as open. Control was sending 120 in forced defrost but heater not coming on. Bi metal was good. Not sure what the office quoted the customer. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDF570SGJ2CC
Near Eagan, MN 55122
Delton
Job Details: 06/10/2022
Found that water valve itself on dishwasher is leaking. Customer approved estimate. Ordered part and rescheduling.I shut of water to dishwasher so it wont keep leaking.; ordrd 1 Wd15x26140 (Water valve)
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/10
Near Eagan, MN 55122
Delton
Job Details: 06/10/2022
"Found that power cord in the Bosch power box burnt off. I spliced new connections, tested and dishwasher powers on and is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Osseo, MN 55311
Adam
Job Details: 06/10/2022
Unit wasnt cooling the fresh food department. Couldnt hear the fan run in the fresh food area. Found once disassembled a big ice damn on top of the evap and on the sensor. Fan did run off and on. Quoted for W11395558 back fan and assembly. Customer approved and rescheduled ; ordrd 1 W11395558 (Fan and assembly)
We serviced a
BOSCH DISHWASHER
Model SHXM65W55N/10
Near Maple Grove, MN 55369
Matt
Job Details: 06/10/2022
"Customer complaint is, INLET VALVE ON BOTTOM LEFT IS LEAKING. Inspected and found the inlet valve is leaking. Installed new inlet valve and tested. Dishwasher is now fixed. ; used 1 00628334 (VALVE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FCD-150T
Near Minneapolis, MN 55436
Adam
Job Details: 06/10/2022
Unit is cooling any more. The freezer had a little bit of cooling but not enough was at 60 degrees fridge was warmer. Everything is running properly and tested fine. The compressor is running and tested good also everything else looked and tested good. System has a sealed system issue; states that autho needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chanhassen, MN 55317
Adam
Job Details: 06/10/2022
Ice maker wasnt working. I installed water valves and ice maker. I still couldnt get the ice maker to work. Customer is going to let it for the weekend and see if it will work other wise unit will need a control board.
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG617STT0
Near Minnetonka, MN 55345
Adam
Job Details: 06/10/2022
Unit wouldnt tumble disassembled unit and found a sock stock in between the drum and a roller. Removed sock and did a dryer maintenance when I had it a part. Cleaned all the lint oiled everything up and reassembled unit now running properly
We serviced a
GE WASHER TOP LOAD
Model GTW540ASPOWS
Near Monticello, MN 55362
Seth
Job Details: 06/10/2022
"Customer complaints the machine does not complete cycle, then to cold water, and has a broken wash plate. I will need the following parts to complete this repair. Valve- WH13X26535, impeller -WH43X30198, belt-WH01X24180. Please ship all parts direct with dryer Parts; saved tckt"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS4
Near Big Lake, MN 55309
Seth
Job Details: 06/10/2022
Not spinning and burning rubber smell. Failed rear main bearing spin drum resting on door bellows. Please send into authorizations. To repair this would need a older rear outer front spin basket and Bellows to repair. See pictures for part numbers; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297 AARS/XAA
Near Monticello, MN 55362
Seth
Job Details: 06/10/2022
"Not cooling, leaking, Loud compressor and no ice upon arrival and inspection I found the freezer that had been closed all night was 32 deg F. The ff evaporator cover was leaking and ice room was warm and ice was melting. This fridge has 2 manufactures defects the ice maker and leaking evaporator cover. The sealed system was failed and the compressor is loud. Please call into authorizations ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near Monticello, MN 55362
Seth
Job Details: 06/10/2022
I replaced the failed board and tested. It is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Nate
Job Details: 06/10/2022
Replaced bad drain pump and cleaned out plugged drain line. Runs and drains great now.
We serviced a
GE REFRIGERATOR
Model GNE25JSKLFSS
Near Fridley, MN 55432
Matt
Job Details: 06/10/2022
"Customer complaint is, MISSING ONE OF THE TWO DIVIDERS. Door bin WR71X25043, shelf with slide on it WR71X24967, middle left hand shelf WR71X24965 are all broken. Freezer temperature is 3F and FF compartment is 37F. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LRMVS3006D/00
Near Blaine, MN 55434
Matt
Job Details: 06/10/2022
"Customer complaint is, LOWER ICE MAKER NOT MAKING ICE. Inspected and tested. Found the freezer ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near Elk River, MN 55330
Matt
Job Details: 06/10/2022
"Customer complaint is, SQUEAKING BAD WHEN THEY TURN IT ON. Inspected and tested. Found the rear rollers, idler pulley and front glides are all wore out. Installed 2 new rear rollers, idler pulley and 2 front glides. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 WP6-3700340 (IDLER PULLEY), 2 12001541 (ROLLER), and 2 306508 (GLIDE KIT) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AV/A211
Near Otsego, MN 55330
Matt
Job Details: 06/10/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Started washer on a rinse and spin and it filled, agitated and drained. But did not go into a spin because the washer was half full of soap suds. I cleaned out the soap suds and ran washer 2 times before I got all the soap out and now its spinning great. The customer is using powder detergent and its all over on the inside of the detergent dispenser. I cleaned out dispenser. Advised customer to use a lot less soap and if they continue to have problems to try using a different kind of soap. Washer seems to be working great now, but Im not completely convinced theres not another issue here. It worked both times I tested it after getting all the soap out. It we get called back out for the same issue we should go back with the main board and inverter board, part numbers DC92-01803J and DC92-01531C."
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Otsego, MN 55301
Matt
Job Details: 06/10/2022
"Customer complaint is, PANEL BLANK AND WON'T ENGAGE THIS IS INTERMITTENT ISSUE. Inspected and tested. Found the control panel doesnt always respond. The control panel is sporadically failing. Needs a new control panel. Installed new control panel and tested. Dishwasher is now fixed."
We serviced a
DCS DISHWASHER
Model n/a
Near Long Lake, MN 55356
Adam
Job Details: 06/10/2022
Installed pump from last diagnosis and found that it was leaking from where it was hooking up. Unit is leaking because when the motor seized it damage the inside of unit; ordrd 1 528042 (Motor assembly)
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GW/A3
Near Plymouth, MN 55447
Adam
Job Details: 06/10/2022
Unit wouldnt tumble. Disassembled unit. Tested thermostats and sensor. The one on the blower housing had failed and thats why it wouldnt run. Cleaned up inside unit. Oiled rollers. Replaced bad thermostat and reassembled unit. Now unit is working properly. The air flow is what caused this issue they are only getting 10pm out side and its a short vent let customer know to get that fixed as soon as possible. ; used 1 WP35001087 (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Plymouth, MN 55446
Adam
Job Details: 06/10/2022
Unit wouldnt dispense water. Customer already had fridge pulled out. Checked water from valve and water was flowing good. Also check under the front door water was good and then we knew water line was frozen in door. They had a heater kit installed two years ago. Still was working good tried to steam line and couldnt get it to clear. Customer has another fridge and is going to unplug this one and let it defrost
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3052TSA
Near Minneapolis, MN 55420
Delton
Job Details: 06/10/2022
"Replaced part, tested and burner now ignites every time and is working good."
We serviced a
LG WASHER FRONT LOA
Model WM3500CW
Near Minneapolis, MN 55437
Delton
Job Details: 06/10/2022
Found that the bolts that hold the balance weight on the left side snapped off so the balance weight would rattle against the tub causing the noise. Because one bolt snapped the other over time looks like it got loose. I I couldnt extract the bolt but was able to add tightness and secure the other bolt that still holds the weight in place. I explained that outer tub would need to be replaced and would be spendy. Maybe bolt could be drilled out but would be hard and labor consuming. Customer was ok with just tightening the other bolt and using washer like that.If problem continues would need to quote customer for new outer tub and bolts which would be over cost of new washer at that point.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC3
Near Minneapolis, MN 55419
Delton
Job Details: 06/10/2022
Found that it is leaking underneath dishwasher from motor.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW50LIWO
Near Roseville, MN 55113
Delton
Job Details: 06/10/2022
"Checked washer and did not find any leaks inside but there was slow leak from water hose from wall to washer. Customer approved estimate. Replaced hoses, tested and did not see any leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERW02
Near Minneapolis, MN 55406
Nate
Job Details: 06/10/2022
Auger motor for Icemaker works for a bit and then gets really loud and stops turning. Ordered new motor. Coming back Wednesday to install. ; ordrd 1 WPW10317991 (Auger motor)
We serviced a
BOSCH DISHWASHER
Model SHEARF2UC/22
Near South Saint Paul, MN 55075
Delton
Job Details: 06/10/2022
"Customer says not cleaning dishes well. Found that ran full diagnostic service cycle and no errors and all functions are running and working but the water pressure is lower because at times when it was testing it did not fill all the way. Customer states that she had a plumber out because she has plumbing issues before and low pressure at the sink.Dishwasher itself, mechanically is working good."
We serviced a
AMANA RANGE- GAS
Model AGR6603SFW1
Near Minneapolis, MN 55406
Nate
Job Details: 06/10/2022
Rear left burner not igniting. Found a lot of rust built up. Cleaned the rust off with a pick and wire brush. Ignites great now. Front left burner sometimes doesnt ignite. I cleaned that too.
We serviced a
KENMORE FREEZER
Model 25321741106
Near Otsego, MN 55330
Matt
Job Details: 06/09/2022
"Customer complaint is, FAN SOUNDS LOUD. Inspected and tested. Found the defrost drain was plugged and the fan was sporadically making some noise. Installed new fan motor and defrosted evaporator drain. Tested and fan sounds great. Freezer is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Dayton, MN 55327
Matt
Job Details: 06/09/2022
"Customer complaint is, LIT UP WONT START. DOOR LOCKS, DISPLAY SHOWS THE TME AND AFTER A WHILE IT CUTOFFS. Inspected and tested. Control panel turns on and you can start it, but nothing happens. In test mode nothing happens either. The main board has failed. This washer has a stacked dryer on top."
We serviced a
LG WASHER FRONT LOA
Model WT7200CW
Near Minneapolis, MN 55426
Nate
Job Details: 06/09/2022
City had a water main break on 5/21 and 6/3. Customers basement had a foot of dirty standing water. I inspected the washer and it was flooded by muddy water. Please submit to AHS. ; O-emld tckt
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGFL67DSD
Near Saint Paul, MN 55113
Delton
Job Details: 06/09/2022
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13099N412
Near Saint Paul, MN 55117
Delton
Job Details: 06/09/2022
"Found that dishwasher drain hole in plumbing pipe underneath sink was clogged with grease/gunk preventing water from draining. Cleaned out pipe, tested and dishwasher drains every time. Dishwasher is working good."
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near South Saint Paul, MN 55075
Delton
Job Details: 06/09/2022
"Found several issues. Leaking was caused from evaporator drain tube being clogged and during defrost was leaking onto bottom of freezer. Cleared that out and now drains normally. Also freezer gear rollers are cracked and falls off, Freezer door gasket is ripped and falls off, upper freezer basket roller broke off. Needs several parts that are not in stock. Please check and see if parts can be found and give customer estimate.Freezer door gasket wr14x31558; Freezer pin WR01x11023; Upper Basket WR32X6450; freezer RH drawer gear WR02x13629; LH gear WR02x13630; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA/01
Near Inver Grove Heights, MN 55076
Delton
Job Details: 06/09/2022
Replaced plunger magnet. Door now closes and is working good.
We serviced a
FRIGIDAIRE DRYER- GAS
Model FASG7074LW0
Near Minneapolis, MN 55443
Adam
Job Details: 06/09/2022
Unit one tumble. Disassembled unit and found a piece of clothing stuck in the blower wheel. Also the idler pulley was shot. Quoted customer for idler and removing stock clothing. Reassembled unit with new parts and cleaned and oiled parts available. Started unit and unit was spinning and tumble in but boy creaking extremely bad. Found that the blower was bad from the clothes getting stuck inside. Quoted customer for lower part also. Customer rather did a new unit because display board was damaged also.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Adam
Job Details: 06/09/2022
Door lock was erroring out again. Last time couldnt get it to happen did it once and it showed error on the SmartHQ replaced door lock like it says wiring looked fine.
We serviced a
KENMORE WASHER TOP LOAD
Model 1108299100
Near St. Louis Park, MN 55426
Adam
Job Details: 06/09/2022
Unit wouldnt spin. Basket was extremely hard to spin. Disassembled unit and found the gear case was bad. Unit is disassembled and customer is ok with leaving it that way. Everything else looked good on unit. ; ordrd 1 3360629 (Gear case)
We serviced a
LG WASHER FRONT LOA
Model WM3370HWA/01
Near Victoria, MN 55386
Adam
Job Details: 06/09/2022
Unit wasnt spinning out was customer complaint. Found that the drain pump was making a bad noise and wouldnt pump out the water. Checked filter and was dirty cleaned and reinstalled tried drain pump again still wasnt pumping the water. Quoted and replaced drain pump; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.7022512
Near Chanhassen, MN 55317
Adam
Job Details: 06/09/2022
Customers complaint unit wasnt drying. Turning on unit and the igniter was working and kicked the gas on so we had heat. Checked airflow and there was a big blockage from lint at the end of the vent. Cleared that out and was getting 19 mph to 20 mph out the vent which is good. Watch heat and was getting to 205ish then would go off. Watched for 25min and was still good. Told the customer was probably just the blocked vent. Showed him the peep hole to see the flame and said if cloths dont seam to dry again he could look in there and see if through out the cycle the flame is lighting. If it happens again will need coils.
We serviced a
LG REFRIGERATOR
Model LFC25765SW/00
Near Minneapolis, MN 55442
Adam
Job Details: 06/09/2022
Unit wasnt making ice was customer complaint. Water valve was working properly just wasnt dispensing the ice. Ordered ice maker and rescheduled customer; ordrd 1 AEQ72909603 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KUDE50CXSS8
Near Saint Michael, MN 55376
Matt
Job Details: 06/09/2022
"Customer complaint is, UNIT IS DEAD. Inspected and tested. Found the UI control panel has failed. Parts on order. ; ordrd 1 WPW10500166 (UI) and 1 W10473198 (Main board)"
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Otsego, MN 55330
Matt
Job Details: 06/09/2022
"Customer complaint is, SOAP DISPENSER ISSUE, SOAP GETS STUCK OR POPS OUT AT WRONG TIME AND DISHES DIRTY EOC. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher through service diagnostics. No errors and everything was working perfectly. Soap dispenser worked every time. I think because of the plugged filter there wasnt enough water pressure to clean or wash the soap out of the dispenser. Everything is working great now."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB855DC4
Near Elk River, MN 55330
Matt
Job Details: 06/09/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great and cycling between 230F and 140F. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8551AWQ
Near Saint Paul, MN 55113
Nate
Job Details: 06/09/2022
"Needs W11082871 and MDB8551AWQ. Seal and water valve. Quoted for those replaced, L14 labor and BB for them is 101 and 92.90. Its an old dishwasher. Water keeps entering the dishwasher and water leaking underneath from bad seal. "
We serviced a
WHIRLPOOL DRYER- GAS
Model MGD5500FW0
Near Saint Paul, MN 55104
Nate
Job Details: 06/09/2022
"Dryer was squealing and then it stopped. Found a bad idler pully and belt was wearing on it. Used dryer kit, replaced the pully, belt and rollers. Vacuumed out a lot of lint. Runs and heats great now. ; used 1 4392067 () from stock"
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4470TQ0
Near Elk River, MN 55330
Matt
Job Details: 06/09/2022
"Customer complaint is, WONT DRAIN, WONT DO ANYTHING, JUST CLICKS. Inspected and tested. Found a sock in the drain pump and the agitator dogs are wore out.. Installed new agitator dogs and removed sock. Tested washer and its working great. Washer is now fixed. ; used 1 80040 (DOGS) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB755DW0
Near Saint Michael, MN 55376
Adam
Job Details: 06/09/2022
Unit would just click but not start. Disassembled dryer. Found a bad fuse. WP3392519 which we replaced two years ago. Also did a free dryer maintenance (oiled rollers and cleaned inside dryer. Unit has crinkle vent hook up and gets a little kinked. I found a softball size of lint inside of it also. Which is probably causing the issue. Advised dad that they need to remove it and clean it often or replace with stiff dryer vent duct work; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ8WW
Near Minneapolis, MN 55404
Nate
Job Details: 06/09/2022
Washer leaking. Found lots of oil leaking from bad transmission. Quoted for transmission and belt. They will get a new washer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRT183TD04
Near St. Cloud, MN 56304
Seth
Job Details: 06/09/2022
"Not cooling. Fresh food section is 55?F freezer section is 38?F. I removed evaporator cover and found only 10% of the evaporator was frosted. This refrigerator has a failing sealed system. While I was on site the compressor overheated and kicked off. This refrigerator needs to be serviced by an EPA certified refrigeration company and checked for refrigerant leaks or be replaced in my professional opinion. Fridge is not able to perform as its designed, and could cause sickness or food poisoning if product is consumed that has been kept in the fridge the customer was notified."
We serviced a
KENMORE REFRIGERATOR
Model 59663822200
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/09/2022
Customer complains of high temperatures. Upon arrival and inspection I found the freezer was at -1?F the fridge central cavity was 45?F. The fridge was way over full and improperly loaded see pictures for details. But I tested for airflow and air temperature from the air dampener the temperature was steady at 13? but it was blocked by food. The freezer door was held open by a pet toy when I arrived. There was frost present in the freezer. I advise the customer she needs to follow the instructions in her owners manual and properly load the fridge and freezer. Due to the excessive moisture buildup I recommended a hard defrost and cleaning per the owners manual.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Apple Valley, MN 55124
Delton
Job Details: 06/09/2022
Customer says dishwasher not draining. Found that there a piece of glass stuck in drain pump. Tested and dishwasher drains but then found that motor is squealing and that it is leaking from underneath door. Needs new motor/sump assembly and inside door vent assembly. Parts show not in stock also probably need to get authorization based on parts costs. SCHEDULE 2 HOURS FOR REPAIRMotor/sump assembly DD82-01126B; door vent assembly DD94-01030A; saved tckt
We serviced a
MAYTAG WALL OVEN- ELECT
Model MEW7630AS01
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/09/2022
Customer complains that after we ran the self clean on the lower oven UI went dead it locked and would not respond. Upon arrival and inspection I found the thermal fuse failed. I replace the failed thermal fuse and machine reset an opened as designed. I tested by running the bake cycle on both upper and lower oven to 350?F. The cooling fan ran great the whole time. I recommended the customer service from using the self clean option as this is known to cause a problem with this make and model. The wall oven is now fixed.; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6200SW1
Near Minneapolis, MN 55404
Nate
Job Details: 06/09/2022
"Replaced a bad thermal fuse because it wasnt heating. Vacuumed lint out. They will have dryer vent cleaned. Runs and heats great now. LM with owner to call us and make the payment. ; used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"
We serviced a
DACOR MICROWAVE
Model PCOR30S
Near Minneapolis, MN 55407
Nate
Job Details: 06/09/2022
"Replaced a control that had a burn on the board. But still not heating. Its a convection microwave, 17 years old, so hopefully we can find these parts. I want to return with a mag 66761, transformer 66760, cap 66752 and diode 66676. And thermal fuses 66677, 66248, . O-emld tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model SWNSX2PP112TW01
Near Minneapolis, MN 55417
Nate
Job Details: 06/09/2022
"Not running. Found the lid switch actuator was bent, probably from someone slamming down the lid. I adjusted that, now it fills with water. I also put a couple clips on the drain pump so its secure. Runs well now."
We serviced a
KENMORE MICROWAVE
Model 79080343310
Near Minneapolis, MN 55431
Delton
Job Details: 06/09/2022
"Metal rack corner is burnt as well as the supports (see picture) also looks like cavity has a bit of damage due to the sparks. Microwave works and heats water fine without rack in microwave. Turn table is working fine, it starts/stops correctly. ?Would need several parts Rack 5304478927; rack cooking supports (4 of them) 5304478924; grey touch up paint? If we can find one; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Saint Paul, MN 55116
Delton
Job Details: 06/09/2022
"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Anoka, MN 55303
Matt
Job Details: 06/09/2022
"Customer complaint is, KEEPS STOPPING MID CYCLE AND BEEPING NOISE, RESET BREAKER BUT DIDN'T HELP. Inspected and tested. Found the microfiltration filter was plugged. Cleaned out filter and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GTD550PYR3FS
Near Saint Michael, MN 55376
Adam
Job Details: 06/08/2022
Dishwasher install. Dishwasher was sitting out from under the counter. Reinstalled unit. Checked for leaks. Had customer look at unit to make sure they were happy with the way it was sitting and checked for leaks again.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, MN 55424
Adam
Job Details: 06/08/2022
"Unit is making ice. Found once the ice maker compartment was disassembled the level sensor arm was busted. Also the harvest assembly wouldnt defrost will need the assembly also. 241939901 arm sensor assembly 242043902 tray with heater; snapped 1 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Loretto, MN 55357
Phillip
Job Details: 06/08/2022
I found water is leaking from the distributor when it changes direction. Im ordering the distributor. ; ordrd 1 00751950 (Distributor)
We serviced a
GE MICROWAVE
Model JVM3160RF5SS
Near Maple Grove, MN 55311
Phillip
Job Details: 06/08/2022
"The interior bulb is bad. It needs a new bulb. Please call the customer to schedule. Wb25x10030; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB725BW0
Near Waite Park, MN 56387
Seth
Job Details: 06/08/2022
Noisy when tumbling. Failed idler and support rollers were replaced. I tested the dryer empty and loaded. It was quiet.; used 1 4392067 () from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Clear Lake, MN 55319
Seth
Job Details: 06/08/2022
Not cooling in the FF section. Manufacturers defect with the defrost drain and evap cover. I quoted and notified customer of law suit. They are selling and will just defrost and move on.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5600XW0
Near Monticello, MN 55362
Seth
Job Details: 06/08/2022
"Bad vent blew the element. Please,find parts. Call customer with timeframe after elemnt is found. Vent is now clean.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB0
Near Monticello, MN 55362
Seth
Job Details: 06/08/2022
"I replaced the heater and tested the unit. It heats great. The 2 led lights that were failed were not part of the console but live on the control board. Parts on order.; ordrd 1 W10804115 (Main board), states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Little Canada, MN 55117
Nate
Job Details: 06/08/2022
"Not heating. Found a broken heater and pully. Replaced both. Heats; used 1 DC97-14486AG (HEATER ASSEMBLY), and 1 DE634A (PULLEY) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model GET ME
Near Minneapolis, MN 55414
Nate
Job Details: 06/08/2022
Washer made a grinding noise and stopped. I found lots of oil leaking from rusty transmission. The belt is falling apart.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, MN 55446
Phillip
Job Details: 06/08/2022
Today its making ice the bucket was full. The customer said he reset the power yesterday because they had a power surge or something and now it makes ice., I replaced the main control.
We serviced a
MAYTAG DRYER- GAS
Model PYG4500AWW
Near Plymouth, MN 55441
Phillip
Job Details: 06/08/2022
"The belt was broken and the left roller was locked up. I replaced both rollers and the belt. I also vacuumed out the lint. ; used 1 341241 (BELT), and 1 LA-1008 (ROLLER KIT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2016CW
Near Minneapolis, MN 55422
Phillip
Job Details: 06/08/2022
I found the basket moves up and down and when loaded the basket is rubbing on the door seal. This would need a tub job. The customer will replace the washer.
We serviced a
KENMORE REFRIGERATOR
Model 79576203901
Near Minneapolis, MN 55443
Phillip
Job Details: 06/08/2022
The customer said he found frost in the freezer and around the edge of the door. He cleaned up the frost and the noise issue went away. The freezer bulb was bad. The customer replaced the bulb and now the freezer light works. The fresh food door switch is failing. The customer preferred me not to replace it.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGMC3065PFE
Near Minneapolis, MN 55443
Phillip
Job Details: 06/08/2022
When the oven heated to 400 I could smell something melting. I pulled the bake element out from the front and found the connectorsTo it loose and burnt. I cut the wires back and replaced the connectors with high temp connectors. I advised the customer to remove and clean racks by hand then run a self clean.
We serviced a
BOSCH WALL OVEN- ELECT
Model HBL5551UC/02
Near Minneapolis, MN 55414
Nate
Job Details: 06/08/2022
Found a bad bake element. Lower oven would only get to 150 on bake. Preheated to 350. Heats great now.
We serviced a
AMANA REFRIGERATOR
Model n/a
Near Minneapolis, MN 55406
Nate
Job Details: 06/08/2022
"12324801 inner door liner. 12442201 evaporator fan motor. WP12550116Q fresh food door gasket, and Freezer gasket WP12550116Q..; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model PYE22KMKGES
Near Minneapolis, MN 55407
Nate
Job Details: 06/08/2022
"Fresh food 47 degrees. Freezer 0 degrees. Fridge set at 35 and 0. Found frost built up around ff evaporator fan, and fan not running. Replaced fan, got frost off evaporator panel. Fan running strong now. Told customer 24 hours until it should be cooled down. Runs great now. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX4370K
Near Chaska, MN 55318
Adam
Job Details: 06/08/2022
Dryer would go to lower heat with error code for ducts clogged. Found good air flow from back of unit. Disassembled and cleaned unit inside and made sure nothing was testing bad. Cant test air flow out side because its to high but the flap isnt really opening so they have a air flow problem. Customer is going to get the vents cleaned
We serviced a
GE REFRIGERATOR
Model GTK18ICXARBS
Near Minneapolis, MN 55408
Nate
Job Details: 06/08/2022
"Replaced bad waterline from valve to Icemaker and fill tube. Explained to customer that plastic. Pieces cant come from a copper waterline, and to throw out the first batch of ice. Can someone call to collect or bill this at the end of the month?; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDT530PSD6SS
Near Waconia, MN 55387
Adam
Job Details: 06/08/2022
"Unit is leaking underneath. Pulled unit out and tested. Unit was leaking from where the diverter and motor hooks up. Tried to rebook but its to worn out needs both to fix water leak. Also noticed drain pump making a loud noise when trying to drain. Nothing was clogged but motor is going. Needs also drain pump. Parts listed belowWD49X23778 motorWD35X10386 diverter WD19X25187 drain pump; schdld next appmnt for 6/10 FRI !, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS36MHX01
Near Greenwood, MN 55331
Adam
Job Details: 06/08/2022
"Fridge temp is at 39 degrees and freezer at 28. Found no frost pattern on the evap(see photo). Compressor and all Fans are running. Looks like a sealed system issue everything this testing properly for mechanical parts; snapped 1 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model CYE22TP4MBW2
Near Excelsior, MN 55331
Adam
Job Details: 06/08/2022
Installed door and valve from last diagnosis and now unit is working greatFreezer temp 2Fridge temp 38
We serviced a
FRIGIDAIRE REFRIGERATOR
Model JFC2089WEP3
Near Minneapolis, MN 55446
Nate
Job Details: 06/08/2022
Replaced bad mullion. Works great now.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Lakeville, MN 55044
Delton
Job Details: 06/08/2022
"Found debris in drain pump. Removed debris, tested and then found that wash motor runs for 2 seconds then stops. Found that Wash motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10605058 (Motor/sump assmebly)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9050XW00
Near Farmington, MN 55024
Delton
Job Details: 06/08/2022
Found that washer drain fine. Problem is that tub bearings are going bad and is loud when spinning also going out of balance the MCU stops the spin and gives error. Will not go into high speed spin. Bad tub bearing and MCU. .; saved tckt
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Apple Valley, MN 55124
Delton
Job Details: 06/08/2022
Found that compressor windings are open. Bad compressor. Fridge/freezer is at room temperature. Needs sealed system repair.; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/25
Near Minneapolis, MN 55406
Delton
Job Details: 06/08/2022
Dishwasher not draining. Found that drain line runs through the floor into basement then travels into wash room 20 feet away. Appears that something was stuck in drain tube because when i disconnected to check smaller run drain hose it did drain. I reattached the long drain and it now drains and dishwasher no longer has drain error. I informed customer that the setup they have is not per the specs of the manufacture and if happens again probably the same thing and to check drain hose in the basement.DIshwasher is draining and working good as Im here.
We serviced a
KENMORE REFRIGERATOR
Model 59678576802
Near Minneapolis, MN 55406
Delton
Job Details: 06/08/2022
"Found that compressor is not running, just buzzing and relay clicking. Customer approved estimate for start relay. Replaced relay, tested and compressor turns on and is starting to cool. Refrigerator is working good.; used 1 PRO41 () from stock"
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Saint Paul, MN 55116
Delton
Job Details: 06/08/2022
There was a firmware update for this dishwasher. I updated firmware and dishwasher is working. I ran diagnostics and all functions are running and working good.