We serviced a
KITCHENAID RANGE
Model KERS507XSS02
Near Minneapolis, MN 55445
Matt
Job Details: 02/20/2023
"Customer complaint is, TOP SMALL OVEN GETS WAY TOO HOT. Customer said that the broil element is staying red hot. Inspected and tested. Oven sensor tested good. I preheated upper oven to 350F and it was cycling between 380F and 335F and never stuck on. I preheated oven 400F and it shut off and never got stuck on. Oven is testing good, but Im guessing one of the upper oven relays is sticking based on what the customer is telling me. I cant find the board in stock part number WPW10365396, ; saved tckt"
We serviced a
KENMORE WASHER
Model 110.2510231
Near Saint Joseph, MN 56374
Seth
Job Details: 02/20/2023
"Customer complains that the washer will not start cycle and the lid lock light just flashes. Upon arrival in inspection I put the unit through service diagnostic mode. It continued to throw an error every time it was trying to count rpm. The error code was generic, but the actuators seem to be the obvious problem. I replaced it and we ran a complete quick wash cycle and it finished perfectly. The washer is now fixed. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
ELECTROLUX WASHER STACKED++
Model EFLS527UIW0
Near Minneapolis, MN 55418
Nate
Job Details: 02/20/2023
"Had to take down dryer. Sucked all the water out of the washer. Took apart the filter area. Found an underwire, a hand warmer, sticker, hair, nail, Lego, penny, Bobby pins, etc. cleaned it all out. Works and drains great now."
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW560CHW2
Near Rosemount, MN 55068
Delton
Job Details: 02/20/2023
Replaced drain hose. Old one was kinked and leaked. Tested and washer is draining and no leaks. Washer is working good.Office collects payment.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model NOTAVAILABLE
Near Waite Park, MN 56387
Seth
Job Details: 02/20/2023
Bad power supply. They will call an electrician.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GSD2200F00WH
Near Maple Grove, MN 55311
Matt
Job Details: 02/20/2023
"Customer complaint is, TAKES ALONG TIME TO START AND LEAKING. Inspected and tested. Found water is leaking from the solenoid seal causing it to not drain. Needs a new solenoid kit and seal. Installed new solenoid kit, push on nut, seal and tested. Now its leaking from the sump underneath. This dishwasher is really old and the plastic underneath is brittle. Im going to try replacing the sump inlet assembly and if that doesnt fix it, we would have to completely rebuild the sump and pump assemblys underneath and thats going to be over our limit. This dishwasher is going to be difficult to uninstall, so Im requesting 3 hours. ; pckd up 1 WR2X7054 (Push on nut), ordrd 1 WD18X213 (Sump inlet housing) and 1 WD12X417 (Sump cover) and 1 WD12X418 (Sump cap) and 2 WD2X295 (Screw)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Farmington, MN 55024
Delton
Job Details: 02/20/2023
Found that the dishwasher is missing the mounting brackets so whoever installed just screwed through the cabinet. Mounting Brackets broke off. Replaced brackets and secured to countertop. The countertop is bowed so dishwasher wont appear straight but it is balanced (see picture). Dishwasher is now secure and no longer falls over. Ran diagnostics test and all functions are working good.; used 2 WP8269145 (MOUNTING BRACKET) from stock
We serviced a
LG WASHER
Model MISSING
Near Becker, MN 55308
Seth
Job Details: 02/20/2023
"Customer complained that suds went everywhere and leaked all over the place. On arrival inspection, I found the unit had a failed rear main bearing 1/8 play. It leaked from the soap drawer, and it had long term evidence .; saved tckt"
We serviced a
AMANA COOKTOP++
Model AKT3000E/P1131595N E
Near Minneapolis, MN 55431
Delton
Job Details: 02/20/2023
"Found that the front right burner is has shorted coil and not heating. The part sent is not the correct part.Front right burner part shows not in stock. Please look for part and give customer total estimate and reschedule.Front right burner part# w10823708; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AFN50FSP111TW01
Near Saint Paul, MN 55108
Nate
Job Details: 02/20/2023
Replaced bad latch and secured junction molex connector (black and white Inside back area). Lots of detergent suds. Recommended putting some cooking oil in wash one time. Runs great.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Monticello, MN 55362
Seth
Job Details: 02/20/2023
"I installed the gearbox and clutch. I cleared the errors and put it through test mode, it performed perfect. I calibrated it. The washer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Watkins, MN 55389
Seth
Job Details: 02/20/2023
"Gets an error code for water full and does not clean. Bad pump, the error for filling is intermittent, they declined repairs the cost to address the issues are high and they have had a lot of problems with the dishwasher."
We serviced a
ROPER DRYER
Model RGX4635EW3
Near Big Lake, MN 55309
Matt
Job Details: 02/20/2023
"Customer complaint is, MAKING A LOT OF NOISE. Inspected and tested. Found the left rear roller has failed and the belt is cracked. Installed new rebuild kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Saint Michael, MN 55376
Matt
Job Details: 02/20/2023
"Customer complaint is, UNIT WILL RUN FOR A BIT AND THEN THE LIGHT START FLASHING. Customer said its been doing it every load for the last week and a half. Customer hits the start button and it continues on cleaning. Customer had started the dishwasher before I got here and it ran for 45 minutes and never stopped or gave a error. Inspected and tested. I pulled error codes and I got a F7E1 wash motor error and F10E2 vent wax motor error. I cleared the error codes and ran it through test mode 4 different times and everything is working and no errors. When its washing it sounds great and has good water pressure. Im not sure whats going on here because everything is testing good. I advised customer to count the flashing lights next time and see if its giving a error when it stops."
We serviced a
LG REFRIGERATOR
Model LSXS26326S/02
Near Otsego, MN 55301
Matt
Job Details: 02/20/2023
"Customer complaint is, unit is not keeping cold. Inspected and tested. Found the compressor and fans are running, but theres no frost on the evaporator. The compressor has failed. Refrigerator is just over 5 years old. Customer is going to call LG."
We serviced a
BOSCH DISHWASHER
Model SHE43RL2UC/64
Near Saint Paul, MN 55104
Nate
Job Details: 02/20/2023
"Water valve isnt closing, so the dishwasher flooded the kitchen, and the control panel is missing buttons. DW found the small buttons. Big button is NLA. AHS will try to find it. If they can find the big one, can they order the small, big and water valve?; O-emld tckt"
We serviced a
THERMADOR++ REF BUILT IN++
Model T36BT820NS/12
Near Minneapolis, MN 55436
Delton
Job Details: 02/20/2023
"Bosch tech support is closed today. Ice maker is still only making one batch a day. I cant get into service mode to verify that freezer evap fan is working. Based on what Bosch said last time was to replace ice maker and control board but i am skeptical and with Bosch tech support closed i cant verify.I have control board and will need to order freezer evaporator fan and freezer door switch incase.I did install the other door rail and freezer door now opens and closes smoothly. I did not collect any payment this visit for replacing other freezer door rail.Order evaporator fan motor 00676781; door switch 00604020Schdule 2 hours for repair, again.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/08
Near Minneapolis, MN 55406
Nate
Job Details: 02/20/2023
"Replaced bad motor. Also had a bad water valve. Filling but not quite enough water. Replaced valve with valve we carry. Fills, circulates and drains great now. ; used 1 00622058 (INLET VALVE) from stock"
We serviced a
SAMSUNG RANGE
Model NX58H900WS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 02/20/2023
"Found that the cooling fan was not running. I moved fins with pick and pice of debris was lodged in the fins. Removed debris, tested and oven is heating and working good. If problem continues the cooling fan would need to be replaced due fin being slightly bent. Customer will use as normal and call back if they have anymore issues to order cooling fan.Cooling part part# DE31-00070B"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFB
Near Minneapolis, MN 55406
Nate
Job Details: 02/20/2023
"Replaced bad drain pump, runs and drains great now."
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QMO
Near Buffalo, MN 55313
Seth
Job Details: 02/17/2023
The cold control had failed. I replaced it and checked the refrigeration. It looked to be a little weak but not bad enough to cause not cooling problems. The freezer is now fixed.; used 1 5304513033 (TEMP CONTROL) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.71033.010
Near Buffalo, MN 55313
Seth
Job Details: 02/17/2023
"Mullion does not flip, broken spring. Part is on order; ordrd 1 MHY62044106 (Spring)"
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Minneapolis, MN 55427
Nate
Job Details: 02/17/2023
Dishwasher chirps at the customer maybe once an hour. Already replaced control board. Replaced user interface board as thats the only other board in this appliance and per tech support thats the recommendation.
We serviced a
KENMORE DISHWASHER
Model 665.13279K117
Near Otsego, MN 55330
Matt
Job Details: 02/17/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump and one in the check valve. Removed glass and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE MICROWAVE
Model JNM1541DN1BB
Near Minnetonka, MN 55305
Adam
Job Details: 02/17/2023
Installed grill cover now working properly
We serviced a
GE MICROWAVE
Model CEB1599EL1DS
Near Otsego, MN 55330
Matt
Job Details: 02/17/2023
"Customer complaint is, DOES NOT HEAT. Inspected and tested. Found the top door switch had failed. Quoted customer $273. to install 3 new door switches. Customer approved repairs. Installed 3 new door switches and tested. Microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
GE DISHWASHER
Model GSD3360K55SS
Near Minnetonka, MN 55305
Adam
Job Details: 02/17/2023
Installed timer from last diagnosis. Tested multiple times and its working great
We serviced a
KITCHENAID DISHWASHER
Model kdtm604kps0
Near Plymouth, MN 55446
Phillip
Job Details: 02/17/2023
"Today I replaced the wash pump assembly and the heater. I ran the dishwasher and ran diagnostics to clear any codes. The dishwasher is running good and sounds good. Total is on the ticket. ; O-emld tckt , states that autho needed"
We serviced a
ILVE++ RANGE
Model UPN90FDVGGILP
Near Minnetonka, MN 55345
Phillip
Job Details: 02/17/2023
"They said the oven takes a long time to heat. They said the orifices for the 2 right burners were replaced by the dealer that sold it. I pulled the range out and tested pressure from the regulator. The pressure is 5, that is normal. The middle burner and the 2 right burner flames are correct. The 2 on the left are low. I tried to adjust them but they are still low. I removed the cover and I found the orifices for the left burners are very small, they look like orifices for propane. The bake burner lights but the flame is low. That orifice looks low too. The grill/broil is also not working. I smell gas and it sparks but it does not lite. We need to order the natural gas orifices for all the burners and bake and broil. ; O-emld tckt"
We serviced a
GE RANGE
Model JBP21GV1WH
Near Champlin, MN 55316
Matt
Job Details: 02/17/2023
"Customer complaint is, SPARK ON THE BOTTOM ELEMENT. Inspected and found the bake element is burnt out. Installed new bake element and tested. Oven is working great. Oven is now fixed. Dana Im not sure what you quoted them and not sure how it works through this company. Can you call and collect on this please, thanks. ; saved tckt"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Champlin, MN 55316
Matt
Job Details: 02/17/2023
"Customer complaint is, DEAD. Inspected and tested. Dishwasher was on and working when I got here, but based on what the customer was telling me it is either the UI or main board. Theres a service bulletin for the exact problem the customer was having."
We serviced a
LG DRYER
Model DLEX3900W
Near Clearwater, MN 55320
Seth
Job Details: 02/17/2023
D80 error and not drying. The dryer duct goes through the roof and I cannot see it from the ground. It looks like it is drifted over. The customer will have her grandson uncover it.
We serviced a
KENMORE DISHWASHER
Model 66513223N414
Near Saint Paul, MN 55104
Nate
Job Details: 02/17/2023
Dishwasher has been leaking. Ran it for 40 minutes. Zero leaks. All water looks like its leaked from the front area behind the kick panel. Seal on float was already replaced. Lower spray arm looks suspect. Seams potentially separating during wash. Causing waves of water and spray towards the float. Seals are good. Drain line good. Sump assembly and Diverter not leaking. Recommended to customer that they replace the spray arm. They will order that and replace themself.
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Apple Valley, MN 55124
Delton
Job Details: 02/17/2023
Found that the wires underneath door hinge (see picture) have been cut from door. Looks like its been tried to be fixed before as one wire has broken off and i cant reach it to even try it splice it back together. Also customer complained that there is dirt/mold build up under the water dispenser and ice door (see picture)But if whole door have to be replaced i think it comes with new dispenser assmebly. Im assuming that ice maker and water dispenser work once wires are connected.See if door is covered part# LW10839374 and auto; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model Kude70fxss4
Near Maple Grove, MN 55369
Matt
Job Details: 02/17/2023
"Customer complaint is, Upper rack rail on left side broken. Inspected and tested. The left hand rail slide is broken and one of the adjusters. Parts on order. I need extra time on this because I have to pull out the dishwasher to replace the rail and its not going to be easy to get out. Customer requested service on the 23rd. ; ordrd 1 W11259785 (Left hand rail slide) and 2 WPW10546503 (Adjuster arm)s"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chaska, MN 55318
Adam
Job Details: 02/17/2023
Unit was shaking worse then normal. Verified complaint. Even without anything in the unit was still shaky and loud. Checked over everything was tight and mechanically correct. Talking with phil. They changed the hub and would do that because that holds down the tub. Qutoted customer and they will let us know. Look at photos for estimate. ; ordrd 1 W10528947 (Hub)
We serviced a
LG WASHER
Model WM4270HVA/01
Near Chaska, MN 55318
Adam
Job Details: 02/17/2023
Installed drain pump from last diagnosis. Tested unit and now its working properly. Tested multiple times for leaks; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LWF
Near Saint Paul, MN 55104
Nate
Job Details: 02/17/2023
"Front right burner not igniting. Found the orfice plugged up with syrup, and the little hole on the burner plugged as well. Cleaned those out along with all the burnt syrup built up on the burner. Still didnt spark. Swapped right burner wires and both spark. Wrapped entire wire for front right in electrical tape and kept wires swapped. When you turn knob for front right burner none of the burners spark. But it sparks with any other knobs turned. Quoted for switch harness. Also quoted for spark module in case it needs both. Customer will probably use as is but will call us in future if they decide to install the parts."
We serviced a
WHIRLPOOL DRYER
Model WGD92HEFC0
Near Waconia, MN 55387
Adam
Job Details: 02/17/2023
"Dryer was making squeaky noise. Verified complaint been disassembled unit. Once unit was apart was able to find the idler was bad molded customer for idler or idler and roller tip. Customer wanted to go with the pit. And once all parts were installed, reassembled and tested. Unit is now working properly ; used 1 4392067 (DRUM ROLLERS(2),BELT (DRUM),&IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minnetrista, MN 55331
Adam
Job Details: 02/17/2023
Installed spray arms and control board. After install. I put unit test mode and then tested after. Unit is working properly.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KMA
Near Apple Valley, MN 55124
Delton
Job Details: 02/17/2023
Door is cracked and not hanging correctly or secure when the door is shut the door frames shifts causing it not to hit the switches correctly (see pictures) door is expensive and would need microswitches and switch holder as its worn.Door 5304477386; switch holder 5304509457; microswitches; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKT03
Near Farmington, MN 55024
Delton
Job Details: 02/17/2023
"Customer said a lot of things dont work with this. Ice maker not making ice, will freeze foods in crisper drawer and top shelf. Crisper drawers are cracked. Makes loud buzzing noise. I did not heat the loud noise customer was describing and if it happens again she will record it.Found that ice maker keeps cycling and wont stop, defrost timer is ticking audibly. Need to replace cold control due to freezing foods. Two crisper drawers are cracked (are these covered?)Due to cost looks like we will need auto.Ice maker WPW10190965; snack drawer W11497323; crisper drawer WP2188656; cold control WP2198202; defrost timer W10822278Schedule with range call for this customer wo# 64925 (schedule 2 hours total for both appliances at this house); saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS1
Near Saint Paul, MN 55116
Nate
Job Details: 02/17/2023
"Dishwasher sometimes leaks a little. Checked under the dishwasher, no drips or leaks. Detergent is over sudzing. Recommended finish. Also saw that the lower spray arm could be potentially separating and spraying in one spot, or the truants maybe could be putting items in the dishwasher that are causing the spray arm to spray in one spot, causing leaking. The seal around the perimeter and bottom of door looks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF1A
Near Minnetonka, MN 55305
Phillip
Job Details: 02/17/2023
The customer said the dishwasher does not drain and if they kept using the dishwasher it would add to much water and leak out. Today there was some water in the bottom. I pressed start and the first thing it did was drain the water. I let drain then refill and wash for a few minutes. I pressed cancel again and it drained all the water out. I ran a diagnostic cycle and everything on it is working. I did adjusted the drain hose so it has a better high loop. It is not leaking for me.
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZO
Near Mendota Heights, MN 55118
Nate
Job Details: 02/17/2023
Replaced bad motor. Runs great now.
We serviced a
KENMORE DISHWASHER
Model 665.13759K601
Near Minneapolis, MN 55419
Nate
Job Details: 02/17/2023
Drain line leaking. Found a mouse had chewed through the line. Replaced the line. Charged minimum labor charge. Drains great now with no leaks. Customer will put out mouse traps. ; used 1 8269144A (DRAIN HOSE EXTENSION) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RH22H9010SR/AA
Near Big Lake, MN 55309
Seth
Job Details: 02/17/2023
"Not cooling. The compressor was not running. No signal to the relay. I tapped on the relay and it kicked on. I quoted a board replacement, but the compressor has bearing noise and it was plugged up with pet hair. They declined repairs."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55419
Nate
Job Details: 02/17/2023
Dishwasher not draining. Cleared out debris from the air gap. Cleaned out drain line. Impeller loose though on pump. Quoted for new pump. Ordered from sundberg and customer will call back to schedule which day she wants for next week.k. ; ordrd 1 W10876537 (Dran pump)
We serviced a
BOSCH DISHWASHER
Model SHPM78W55N/10
Near Minneapolis, MN 55422
Phillip
Job Details: 02/17/2023
The customer said the dishwasher does not heat or dry and they get the f9 not heating fault. I checked and verified the heater on the heat pump is bad. I replaced the heat pump and checked operation. The dishwasher is working great now.
We serviced a
KENMORE DISHWASHER
Model 665.13963K015
Near Buffalo, MN 55313
Seth
Job Details: 02/17/2023
Parts on order; schdld next appmnt for 2/22 WED AM
We serviced a
ELECTROLUX DRYER
Model EFMG527UTT0
Near Maple Grove, MN 55369
Matt
Job Details: 02/17/2023
"Customer complaint is, DOES NOT START. Inspected and tested. Dryer would not start and the light was off on the inside. The stored error was E Hd, but thats not a error on the tech sheet. I unplugged dryer and inspected the board and reassembled. Dryer is now turning on, the drum light is on and heat is cycling between 190F and 100F. There must have been a loose connection somewhere, but cant pinpoint exactly where it was."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSH
Near Minneapolis, MN 55422
Phillip
Job Details: 02/17/2023
The Customer was saying the oven at times does not heat and smells like gas. I tested the bake ignitor and it was drawing only 2.8 amps. The oh ui s weak. I quoted for the repair and then replaced the bake ignitor. The oven is working good now. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
KENMORE WASHER
Model 110.2130201
Near Minneapolis, MN 55406
Nate
Job Details: 02/17/2023
"Making a loud sound and not washing well. Found the shaft on the gearcase is worn down. The splines on the wash plate are worn down too. Quoted for the gearcase and wash plate, customer has never been a fan of this washer and would rather replace."
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Saint Paul, MN 55106
Nate
Job Details: 02/16/2023
We serviced a
ASKO++ WASHER
Model W2084.W.U
Near Wayzata, MN 55391
Adam
Job Details: 02/16/2023
Unit was leaking water out the front right corner. Disassembled washer to find leak. Once I removed the front panel was able to see water stain on the side of the drain pump assembly and under the door. Added photos to show water spots. If you look at the photo looks like it drips from the door then down. Spoke with Phil and thats what he thinks also. So not sure if they sell the door seal or the whole door. I didnt notice when you open the door after a cycle get water that drips down. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Minnetonka, MN 55345
Adam
Job Details: 02/16/2023
Customers complaint unit not filling with water went to verify complaint and it was working properly went through test mode also and had no errors. Tried different cycles and was working properly. If happens again maybe stream. See if its actually filling with water and the motor just not running.
We serviced a
GE WASHER STACKED++
Model GFWN1100L2WW
Near Minneapolis, MN 55415
Nate
Job Details: 02/16/2023
"Washer hasnt been spinning out or draining until they put it on a drain and spin. Checked pressure sensor dome. Cleaned sludge out of there. That was per the recommendation of GE tech support. Also adjusted drain line so that it isnt 18 down the drain hole. Its about 5 inches down now. Per GE. Ran it for awhile on a regular wash, then on a drain and spin. Noticed as well that there is maybe a 1/8 play between tubs, and makes a rubbing sound when tub is agitating or spinning. Told customer its also possible that the rear bearing could be in the early stages of going bad. Charged minimum labor charge. Explained if it continues with issue, they could be looking at a bearing job. Also recommended cutting back on detergent as there are a lot of suds."
We serviced a
LG WASHER STACKED++
Model WM3400CW
Near Minneapolis, MN 55414
Nate
Job Details: 02/16/2023
"Made 3 trips because the 2nd trip back to fix the washer, the lock box was broken. Stacked unit. Also had to use air sled to get unit out from tight spot. Drain line good but water lines leaking. Replaced water lines, ran through test mode twice, no leaks now. Everything runs great. Mounted drain line better than it was prior. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
LG RANGE
Model LRG3061BD/01
Near Otsego, MN 55330
Matt
Job Details: 02/16/2023
"Customer complaint is, OVEN QUITS HEATING SPORADICALLY. Inspected and tested. Found the bake ignitor is weak. Customer approved repair. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE RANGE
Model 790.9419331
Near Saint Michael, MN 55376
Matt
Job Details: 02/16/2023
"Customer complaint is, THE INNER COIL OF THE RIGHT FRONT DOUBLE BURNER IS NOT WORKING. Inspected and tested. Found the inner coil is burnt out. Quoted customer $500. to install new front right burner.."
We serviced a
KITCHENAID RANGE
Model KERS306BSS0
Near Rogers, MN 55374
Matt
Job Details: 02/16/2023
"Customer complaint is, OVEN IS NOT HEATING PROPERLY. Inspected and tested. Found the bake element is burnt out. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2745FQ1
Near Minneapolis, MN 55417
Delton
Job Details: 02/16/2023
"Found that pump is just humming. Found that there was as small baby sock stuck in drain pump. Removed sock and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
GE DISHWASHER
Model GSD2200F00WH
Near Maple Grove, MN 55311
Matt
Job Details: 02/16/2023
"Customer complaint is, TAKES ALONG TIME TO START AND LEAKING. Inspected and tested. Found water is leaking from the solenoid seal causing it to not drain. Needs a new solenoid kit and seal. Parts on order. ; ordrd 1 WD21X10060 (Solenoid kit) and 1 WD8X181 (Seal)"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Waconia, MN 55387
Adam
Job Details: 02/16/2023
Unit making loud noise during spin cycle. Verified complaint unit is extremely loud durning the spin. Removed front of the unit to look at motor and transmission. The transmission on this unit is bad. Quoted customer for new transmission. They are going to get a new unit
We serviced a
LG WASHER
Model WM4270HVA/01
Near Chaska, MN 55318
Adam
Job Details: 02/16/2023
Unit giving OE error which is a no or slow drain. Put unit in a drain and the drain pump is really loud and not pumping water. Quoted customer for new pump. Customer approved. Still waiting on my restock pumps so rescheduled customer for tomorrow ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.755224
Near Albertville, MN 55301
Phillip
Job Details: 02/16/2023
The fresh food is not cooling. The freezer is fine and the evaporator fan is not working. I turned the fan blade and it started but its slow. I gave quote for the fan motor. Today I replaced the evaporator fan motor. The fan is working great.
We serviced a
BOSCH DISHWASHER
Model SHS5AV55UC/22
Near Richfield, MN 55423
Delton
Job Details: 02/16/2023
"Found that dishwasher is not draining, drain pump just humming. Was able to find debris that was stuck i side drian pump. Removed debris, tested and dishwasher now drains and is working good."
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Minneapolis, MN 55422
Phillip
Job Details: 02/16/2023
"The customer said on small loads the clothes come out wet and it appears the washer does not drain. It only happens on the smaller loads. I checked the drain pump filter and it was mostly clean and the drain pump, pumps the water out fast. I threw in 2 towels and ran the rinse and spin. The washer drained all the water out and it completed the spin cycle and the towels were rung out. I did notice while it was ramping up to speed the washer moved and swayed back in fourth. I adjusted the front left leg. The washer feels more secure now."
We serviced a
UNKNOWN GARBAGE DISP++
Model NONE
Near Fridley, MN 55432
Matt
Job Details: 02/16/2023
"Customer complaint is, WILL NOT TURN OFF AND CONTINUALLY RUNS. Inspected and tested. Found the garbage disposal has a air actuated switch and the switch is not turning it off. Garbage disposal works great when its on. Customer is going to need to call a electrician to put the garbage disposal on its own outlet, or replace the switch underneath the sink. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Blaine, MN 55434
Matt
Job Details: 02/16/2023
"Customer complaint is, THE DISHWASHER IS NOT WASHING. Inspected and tested. Found the heating element bushings are gone and water is leaking out the back of the dishwasher. The circulation pump starts circulating, but then failed a couple minutes in. Its leaking from the diverter assembly also and the drain hose is almost wore through in a couple spots. Dishwasher needs a new heating element part number WD05X23763, a circulation pump part number WD26X23258, a diverter assembly part number WD19X25278 and a high loop drain hose part number WD24X29378. . If they approve, I need extra time on my return trip. ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KGR1801PBS00
Near Minneapolis, MN 55422
Phillip
Job Details: 02/16/2023
The customer said they smell gas when the oven starts and from the front left burner. All the burners lite fine and the flames look normal. When I tried to start the oven the gas comes in first then the ignitor should spark but it wasnt. I tried to lite a few times but the bake ignitor never sparks. I cleaned the end of the electrode and tried it again. Now its spark up fine every time.
We serviced a
LG DRYER
Model DLG7301WE
Near Eden Prairie, MN 55347
Delton
Job Details: 02/16/2023
Found that back rollers were locked up causing noise and drum to not turn easily. Custoemr approved estimate. Replaced rear rollers. Tested and dryer now runs smooth and no loud vibration noise.; pckd up 1 AGM75510755 (Lg roller 2 pack)
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ1
Near Saint Paul, MN 55106
Nate
Job Details: 02/16/2023
We serviced a
UNKNOWN RANGE
Model UPN90FVGG/B
Near Minneapolis, MN 55436
Phillip
Job Details: 02/16/2023
"The gas pressure from the regulator is 7-8 water column. Whens burner turns on it goes down to 5. That is normal and the pressure is fine. All the burners seem to be working. The grill feature still does not work. Im getting gas and good spark. Jared please verify if thats correct and order the grill and sparker. The customer said the oven does not maintain temp. I ran out of time today to test the oven. Please allow 3 calls worth next visit. O-emld tckt , states that autho needed"
We serviced a
KENMORE WASHER
Model 796.4116241
Near Minneapolis, MN 55411
Phillip
Job Details: 02/16/2023
"The customer said the washer is not drying out the water very well. The customer checked the drain filter and it was clear. I started a drain and spin, the drain impeller starts out and make a noise. I removed the pump and found the impeller is stripped and barley attached to the metal shaft of the motor. I quoted for the repair then replaced the drain pump assembly. The washer now drains quickly and spins good. ; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3013LWA
Near Minneapolis, MN 55431
Delton
Job Details: 02/16/2023
"Found that the burners were just dirty and full of grease and wouldnt ignite. Cleaned burner and now it ignites. Cooktop burners work now.The control board is bad and will randomly shut off and turn back on and blink the clock like a power outage. Control board would need to be replaced, which is different issue than igniter being weak from last time.Control board part# 5304518661; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFX25975ST/02
Near Eden Prairie, MN 55347
Adam
Job Details: 02/16/2023
Customer complaint is unit leaking and floor and damaging floor. Pulled unit out on protective equipment. Notice a bunch of water coming out the bottom when pulling out. Took the back cover off and found the water valve is constantly dripping. Turned water off. Then removed water. Quoted customer for new valve. Customer approved valve. Reschedule customer and ordered part. ; ordrng 1 MJX41178908 (I/M VALVE - SINGLE COIL)
We serviced a
KENMORE DRYER
Model 110.649222
Near Sauk Rapids, MN 56379
Seth
Job Details: 02/16/2023
Wont start. Failed for switch was replaced. Dryer started and temperatures looks great. The dryer is now fixed; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
LG WASHER
Model WM8000HVA
Near Minneapolis, MN 55439
Adam
Job Details: 02/16/2023
Customer complaint unit dripping water even after its off. Tested voltage to the valves when unit was off and they arent getting energized. There is corrosion on the hot and the cold valve. Replacing both valves. Installed new valves tested unit and its working properly without any leaks
We serviced a
WOLF++ RANGE
Model DF304
Near Minneapolis, MN 55439
Adam
Job Details: 02/16/2023
Customer said it randomly keeps trying to ignite. When testing it was working properly. I cleaned the igniter. Explain if they get dirty they can cause this issue
We serviced a
MAYTAG WASHER
Model MVWCA15EW1
Near St. Cloud, MN 56303
Seth
Job Details: 02/16/2023
Washer leaks and floods the room. The floor drain backed up when I put the washer into test mode. She needs a plumber. The washer of working as designed.
We serviced a
AMANA RANGE
Model AER5845RAS
Near Avon, MN 56310
Seth
Job Details: 02/16/2023
"The door burner center is burnt out and bake does not work. I replace the bake element, but could not replace the burner assembly because the part came damaged. Please orders replacement and wait till we get the new parts to confirm. Its not damaged then reschedule. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT750SMF8ES
Near Minneapolis, MN 55427
Phillip
Job Details: 02/16/2023
"The customer said the dishwasher does not seem to dry as well and the soap tablet is not dissolving. I hooked up the diagnostic tool, and the active fault code was for the flood sensor. If the flood sensor float does not move, then it will disable the heater. I remove the sensor and verified that the float was stuck. I gave the customer a quote for a new sensor and replace the sensor. I ran diagnostics and everything is working as it should."
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Otsego, MN 55301
Phillip
Job Details: 02/13/2023
The customer said the washer will lock and try to run any cycle for a few seconds then it shuts down and the door remains locked. And the same goes for the spin cycle. I put the washer into diagnostics and the fault f57 motor over current is the only fault saved. I tried to run motor test but the f57 comes up. The drain pump comes on and it drains the water fine. I followed the test per the tech sheet. The drum spins freely. The motor tested good at 3.6 across all the pins on the motor. Per the tech sheet it needs the motor control. I quoted the customer for the repair. Im ordering the part and coming back Wednesday. Part ordered from Sundberg. ; ordrd 1 5304515236 (MOTOR - SPEED CONTROL BOARD)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TP0
Near Otsego, MN 55330
Phillip
Job Details: 02/13/2023
The customer said there is a loud noise from the freezer. Today it was quite but the customer played a video of the noise. It sounded like ice was hitting the fan blade. I found ice running down the back wall. I quoted for defrosting the ice build up and putting a tube over the ice maker fill tube. I pulled all the shelves out and rear panels. I then cleared up the ice and put a tube over the ice fill tube so water doesnt splash out from the ice maker tube.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW2
Near Plymouth, MN 55446
Phillip
Job Details: 02/13/2023
"The dryer started but the drum does not spin. I found the belt was ripped and broke. The rear left rollers does not spin and the right rollers was worn down. I quoted for the repair kit. I installed the belt, rear rollers and the idler from the kit. The dryer tumbles now. There is kind of a ticking sound from the moo but the dryer runs good and heats. ; used 1 4392065 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Buffalo, MN 55313
Matt
Job Details: 02/13/2023
"Customer complaint is, REF KEEPS FREEZING. LEAKING WATER IN THE FRZ, cust advised water is leaking out of drip pan under unit/ the icemaker is not making ice/they shut off water to appliance. Inspected and tested. FF compartment is 39F and freezer was 1F. Found the ice maker fill tube is frozen and water is overflowing into the freezer defrost drain and bottom floor of the freezer. Its also causing the drain pan underneath the refrigerator to overflow. Customer said that they notice these problems with the ice maker every time the filter gets to the end of its life. Looks like when the filter gets plugged, the low water pressure causes the fill tube to freeze up. I defrosted the fill tube and cycled the ice maker and it filled with water. Customer is going to try replacing the filter more often. I also defrosted the evaporator completely and after 20 minutes it had frost on about 75%. It looks like the sealed system is a little low, but not enough to effect the temperatures. ; saved tckt"
We serviced a
GE RANGE
Model CGS980SEM1SS
Near Minneapolis, MN 55416
Phillip
Job Details: 02/13/2023
The range was dead and the top burners would not work either. I pulled the range out on my pad. I verified there is no power to the outlet. The customer found a gfi outlet in the basement that powers the range. I reset the gfi and now it works. The customer said they never use the lower storage heater so they are not concerned on why it tripped. I tried all the burners and the main oven. Everything is working good now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM05
Near Minneapolis, MN 55412
Phillip
Job Details: 02/13/2023
The freezer was not cooling good. I found the evaporator all ice up. The freezer fan was not working either. I had to completely defrost the freezer to get to the fan. Once I got the ice free around the fan the fan came on. Only the top half was ice over. The defrost heater is working fine. I I advised the door could have been left open once and that can cause frost build up around the fan. The customer does remember the fan making a loud buzzing sound like it was hitting ice
We serviced a
GE REFRIGERATOR
Model GTE18GSHBRSS
Near Minneapolis, MN 55416
Nate
Job Details: 02/13/2023
Evaporator completely encased in ice. Air vent to the fresh food section clogged with ice. Found a bad defrost board. Quoted bb. Coming back to install on Wednesday. Picking up part on will call tomorrow. ; ordrd 1 WR55X21623 (Defrost board)
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Osseo, MN 55311
Matt
Job Details: 02/13/2023
"Customer complaint is, STILL HE ERROR CODE. Inspected and tested. Found the pressure sensor has failed. Installed new pressure sensor and tested. Dishwasher is working great and the heater is turning on in test mode. Dishwasher is now fixed. Customer doesnt owe anything more than what he already paid for the heating element that I replaced the first time out."
We serviced a
GE REFRIGERATOR
Model PDS22SISALSS
Near Minnetonka, MN 55345
Adam
Job Details: 02/13/2023
Installed evaporator fan motor from last diagnosis. Once installed reassembled unit then tested fan. Unit is now operating correctly. Also reinstalled icemaker that was loose prior to repair.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHWO
Near Richfield, MN 55423
Nate
Job Details: 02/13/2023
Not draining. Ended up using some canned air to blow out rice blockage where the drain hooks up to the sink. Drains great now. No charge other than the trip.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Brooklyn Center, MN 55430
Phillip
Job Details: 02/13/2023
The customer said it would not drain. I tried the drain pump and it just hummed. I removed the drain pump and found a chunk of glass stuck inside. I removed the glass and ran the dishwasher. It sound good and drains good.
We serviced a
KENMORE DRYER
Model 11079522800
Near Eagan, MN 55123
Nate
Job Details: 02/13/2023
"Not heating and timer not advancing. Found a bad thermal fuse. Replaced fuse, vacuumed out lint, cleaned bulkhead, and vacuumed that out. Now it runs and heats great. Short vent. Customer is going to clean out the vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZO
Near Mendota Heights, MN 55118
Nate
Job Details: 02/13/2023
Not spraying water. I put it into test mode and it just hums. Took apart wash motor and there was a broken piece of plastic. Needs new wash motor. Took out piece of hard plastic and now it runs but super loud.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762KQ0
Near Saint Paul, MN 55102
Nate
Job Details: 02/13/2023
"Replaced clutch, gearcase and coupler today. But motor is also siezed up in spin. Told owner we could charge cost on the motor plus shipping ($110). Coming back tomorrow to install. Picking it up from will call at Sundberg. ; ordrd 1 WP661600 (Motor)"
We serviced a
DACOR++ RANGE
Model ERD48SCH
Near Excelsior, MN 55331
Adam
Job Details: 02/13/2023
Installed repaired control board and then reassembled unit. Tested all burners on top and both ovens. Also made sure the cooking fans turned on. Everything is working properly
We serviced a
ZLINE++ VENT HOOD
Model GL9014-36-S32
Near Saint Paul, MN 55105
Nate
Job Details: 02/13/2023
Vent hood is loud. Called tech support. They recommended I double check the vent flaps above the motor. Still makes the noise from the motor blower without the flaps. Its ++ too. Attaching model and message I texted to customer. ; saved tckt
We serviced a
MAYTAG DRYER STACKED++
Model MGD9700SB0
Near Excelsior, MN 55331
Adam
Job Details: 02/13/2023
Customer had unit red flagged for a leak. They said was coming from inside dryer. Gas valve was preordered. Disassembled unit and found the gas valve was bad. Replaced valve and also found the igniter was weak. Replaced igniter also. Reassembled unit and then tested unit is working great without leaks. Ran unit multiple times with bubble solution on gas connection I touched. Everything is working properly ; used 1 279311 (IGNITER) from stock