We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Avon, MN 56310
Brandon
Job Details: 03/25/2024
Returned installed the new wire and heat element. Cycled and tested ran unit to get rid of burn off smell of the heat element.
We serviced a
SAMSUNG DRYER
Model DVG41A3000W
Near Minneapolis, MN 55412
Nate
Job Details: 03/25/2024
"When you try and run the dryer, it makes a humming sound but wont run. Prior, it made a loud rumbling sound. Customer said that something was stuck in the lint trap and his cousin used a ruler to push it down. His auntie says that it shakes. I took dryer apart and found a black sock stuck in blower wheel housing and wrapped around blower wheel. Was able to unwrap sock from blower wheel and clean out other debris. Now filter goes all the way down and dryer runs nice and quiet."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Elk River, MN 55330
Matt
Job Details: 03/25/2024
Theres an error flashing on the display, but its from the lid being opened with water in the drum. I ran washer through service diagnostics and theres no other errors and everything worked great. I started a quick wash cycle and it filled, agitated, drained and spun and sounds completely normal. Washer is testing good and I cant get it to make any abnormal noises. I tipped washer up and inspected underneath and all looks good."
We serviced a
VIKING++ RANGE
Model VIKING
Near Elk River, MN 55330
Phillip
Job Details: 03/25/2024
"The front middle burner does not lite and the 2 ovens do not lite. I cleaned the burner and had to replace both igniters. All tested good now.
We serviced a
GE RANGE
Model 790.71322700
Near Minneapolis, MN 55406
Delton
Job Details: 03/25/2024
"Replaced weak igniter and repaired control board. Customer approved estimate, tested oven , works good.
We serviced a
GE ICEMAKER++
Model UCC15NPRBII
Near Waite Park, MN 56387
Brandon
Job Details: 03/25/2024
"Returned with part, installed part, turned the unit on and waited the unit started making ice. Let the customer know that they should let it fill up with ice and throw the first batch out."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Minneapolis, MN 55405
Delton
Job Details: 03/25/2024
"Replaced heat pump/washer motor, tested and dishwasher is working good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Minneapolis, MN 55424
Delton
Job Details: 03/25/2024
"Replaced control panel and it did come on but only searching for WiFi and all other buttons not responsive. Found that also the main control board was bad because until I replaced both main control and panel before the washer finally would power up. I gave discount and customer approved the extra charge for the main control board.Tested and dryer now powers on, all fucntions are working. Dryer is cycling heat normally. Dryer is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF3
Near Lakeville, MN 55044
Delton
Job Details: 03/25/2024
"Drawer still slides out easily. Replaced ice maker, tested and it cycles and fills. No leaks. Ice maker is working good and door should no longer stick/hard to pull out. Refrigerator is working good.
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Ramsey, MN 55303
Phillip
Job Details: 03/25/2024
The water valve was leaking water. I replaced the water valve. The hot water hose was rusty but I got it loose. Tightened both hoses and no leaks now.
We serviced a
WHIRLPOOL RANGE
Model KEBS109BSS00
Near Waite Park, MN 56387
Brandon
Job Details: 03/25/2024
Customer states the unit is not hold the temp or preheating very fast. Found the customer had layers of tin foil on the bottom of the oven. Ran the unit with the tin foil. It was slow and did get to the desired temp. Told customer there should not be any thing on the bottom of the oven. Foil was removed the unit worked better had no issues keeping the temp.
We serviced a
FRIGIDAIRE RANGE
Model FPGF3077QFJ
Near Clear Lake, MN 55319
Matt
Job Details: 03/25/2024
"THE BURNERS ARE WORKING FINE, BUT THE OVEN WILL NOT PRE HEAT. Found the bake ignitor has failed. Customer approved repair. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed.
We serviced a
CRITERION RANGE
Model CGR51P1Z
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/25/2024
When starts bake error 2 comes up. I replaced all the parts sent. Its working good.
We serviced a
BOSCH MICROWAVE
Model HMC80252UC
Near Lakeville, MN 55044
Delton
Job Details: 03/25/2024
Replaced door assembly sent by ST. Tested and door opens and closes smoothly. Microwave is heating and working good.
We serviced a
MAYTAG DRYER
Model WED6620HW1
Near Maple Grove, MN 55369
Phillip
Job Details: 03/25/2024
I replaced the user interface control and hooked the duct back up. The dryer is working.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WETLV27FWO
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/25/2024
Customer states that the machine will not start sometimes or that they have to push down the lid or put a weight on top of it for the machine to keep running. Inspected the lid switch and found that the pen that holds down the lid switch was bent slightly and inconsistently putting pressure on the switch. bent the pin back and tested. Switch behavior is consistent now and machine seems to be working perfectly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Maple Grove, MN 55369
Nate
Job Details: 03/25/2024
"Leaking from corners towards end of cycle. Ran hot water in sink for a few minutes and then started a cycle. After 30 minutes, it started leaking from corner. Confirmed when opening and closing door a few times that spray arm wasnt moving. Needs new spray arm. Elderly couple. Ordered new arm for them and charged us our cost for arm plus shipping. Seals look good. ; ordrd 1 W10837249 (Spray arm)"
We serviced a
WOLF COOKTOP++
Model ci365c/b
Near Minneapolis, MN 55401
Nate
Job Details: 03/25/2024
"Please see my notes, I created this ticket. ; states that autho needed"
We serviced a
LG WASHER
Model WM4000HWA.ABWEUUS
Near Nowthen, MN 55303
Matt
Job Details: 03/25/2024
"NOISE WHEN RUNNING. Customer showed me a video of when it was making the noise and it sounded like its coming from the water valves. I ran washer through test mode and cant duplicate the noise, but the drain pump sounded a little louder the first time and then sounded great the second and third time I drained it. Washer is not making the noise while testing, so Im ordering both water valves and drain pump and asked the customer to run some more loads and see if she can better tell were the noise is coming from before I come back. ; ordrd 1 AHA75853813 (Drain pump assembly) and 1 5220FR2006Z (Hot water valve) and 1 5221ER1003S (Cold water valve)"
We serviced a
GE RANGE
Model PSB9240SF6SS
Near Rosemount, MN 55068
Delton
Job Details: 03/25/2024
Found that Magnetron is bad. Getting 10amps at magnetron but not heating. Per manual it shows that magnetron tube has a 5 year warranty. I informed customer that we would give them a quote but then customer would need to contact GE and GE will need to authorize with customer or send parts that is covered by GE.; O-emld tckt
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/25/2024
"Upon arrival, customer says sometimes the fridge will cut out for a day or two and then start cooling again. Opened it up and was looking at the control on the top of the fridge section. Actuated the cold control a bunch of times and sometimes it would come on, and sometimes it wouldnt come on. It appears to be failed. Going to replace this. Also attempted to get icemaker to run by jumping it at this time but it would not run. Check that it was getting power. Going to replace the icemaker assembly as well. Quoted customer and they approved price. Going to order parts from Marcone. will return on Thursday. ; ordrd 1 D7824706Q (Icemaker) and 1 61005438 (Cold control)"
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0930163-02
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/25/2024
"Customer states that the machine is making a little bit of a vibrating noise and that the machine is no longer cooling. Plug the machine in and check the compressor machine compartment area and found a loop of tubing going from the condensate pan loop to the condenser that was leaking oil. It appears that the refrigerant has leaked out of the system and that is wide is no longer cooling. Will need to repair this joint and install service port. Evacuate the system and recharge with refrigerant. Did not know what to quote customer please contact Phil and reach out to the customer for price and scheduling. Other than service ports and refrigerant, No parts will be needed for this job.; saved tckt , states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55416
Adam
Job Details: 03/25/2024
"Customers main complaint is not making ice and filling up bucket for water than freezing. Also freezer door not closing and opening properly. Found that the icemaker is broken. This is a double molder icemaker one of the motors isnt working it needs to be replaced as the unit. Quoted bluebook customer agreed price. Also found that the cables for the freezer door rollers is busted customer rather not replace it so just cut out the cables that were binding up. Now, freezer door open and shut properly, but wont automatically shut. Also found that the flipper is broken on top quoted bluebook for that customer passed on that will return to do the icemaker only.Flipper 4946650600Freezer drawer assembly 5832510100Ice maker 5931630100; ordrng 1 5931630100 (ICEMAKER)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Minnetonka, MN 55345
Adam
Job Details: 03/25/2024
Refrigerator isnt making any ice its all frozen up. Also theyve been having a temperature issue. Put fridge out to put an icemaker kit found that the back wall it has condensation and leaking down. The back unit is no longer repairable and has insulation issue.; states that autho needed
We serviced a
WHIRLPOOL WALL OVEN++
Model WOD51EC0HS20
Near Minnetonka, MN 55345
Adam
Job Details: 03/25/2024
"Customers complaint is control is locked and unable to unlock it verified complaint tried to unlock it. No luck tried to do hard reset nothing. Square trade center control board installed control board. Same issue. Will need other control board and display board to fix issue. Parts listed bellow for display. Only showing one control board for some reason. Installed W11261167 W11600355 display board; snapped 1 QuickPics, states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFDS22520S/04
Near Minneapolis, MN 55442
Nate
Job Details: 03/25/2024
"Customer recorded temps since last week on 3/22. While set at 37 they recorded temps of 28-32 at 7 different times. Top front and back, bottom and middle shelfs. Cups of water freezing. I called LG tech support. Its set at 37 and I got a reading of 37 on my thermocouple. LG had me check connector 7, two white wires for DC voltage. 2.2 vdc, which = 42 degrees. They said sensor is reading higher than actual temp. We tested damper and that opens and closes. Sensor goes Inside the light fixture on top. EBD60925804 is part. Ordered that, coming back to install. ; ordrd 1 EBD60925804 (Temp sensor)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Excelsior, MN 55331
Adam
Job Details: 03/25/2024
"Customers complaint is getting F8 E3 code which this is a water level error. Few things I found unit is draining good. Found that they have the valves backwards for the hoses going to the valves so the cold water is hooked up to the hot and the hot water is hooked up to the cold. Also found that it just keeps on filling and filling and filling, check the pressure hose can find any damage to the pressure hose. Testing as a pressure switch quoted bluebook plus added on for the door boot, which was diagnosed a few months ago. Customer wants to go ahead with the repairs; ordrng 1 W11316246 (Pressure sensor)"
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Lake Elmo, MN 55042
Hyrum
Job Details: 03/25/2024
"Brand the machine, and it appeared that the gasket was still allowing some water to leak past the door frame during the cycle. Pulled the machine out and inspected the door frame and the hinges. The hinges look good, but they looked like the door frame possibly was tweaked to one side a little bit tried to do my best to bend it back in place. Tested it several times and it did not appear to be leaking or allowing any steam to patch through at this point. Instructed customer at this time to try. If you could please reach out to this customer and follow up with them tomorrow I would really appreciate it.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF0A
Near Plymouth, MN 55442
Phillip
Job Details: 03/25/2024
The start button doesnt not respond and the display is flakey. Needs the user interface assembly. I called for authorization but went to voicemail. Please call for authorization then contact the customer. Created estimate.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/25/2024
"Customer states that it does not dispense soap, and that the rack falls off on the top. The top will need the new rail adjuster kit and the end stops are missing as well and those will need to be replaced. Went ahead and ordered all that. The dispenser simply is broken and the clip that holds the lid in place iscracked and not working. This will need to replaced as well. Ordered all parts from day distributing and will return on Thursday.; ordrd 1 W10861000 (Dispenser) and 1 W10712395 (Adjuster kit) and 2 WPW10508950 (Rail end stop)s"
We serviced a
KENMORE REFRIGERATOR
Model 596. 75523400
Near Columbia Heights, MN 55421
Hyrum
Job Details: 03/25/2024
Customer states that the fridge is not cooling the but the freezer is still working fine. Opened up the machine and checked the damper and it was still functioning properly. Opened up the freezer section and remove the back panel and discover that the evaporator fan was not spinning. Tried to push it and could get it to start but it was really rattling and had low torque. Will need to replace this fan motor to get this machine going.went ahead and ordered and picked up a part from day and will return tomorrow; pckd up 1 12002744 (Evap fan)
We serviced a
FRIGIDAIRE DRYER STACKED++
Model ELXDRYRR
Near Woodbury, MN 55129
Hyrum
Job Details: 03/22/2024
"On arrival, customer stated that the machine was dead, and would not turn on or function at all. Opened up the machine and verified that the board was the cause of the issue. Replace the board and tested. Reinstalled dryer for customer. Everything seems to be working great right now"
We serviced a
SPEED QUEEN WASHER
Model SPQWASHER
Near Mendota Heights, MN 55118
Hyrum
Job Details: 03/22/2024
"Customer states that water is on the floor after every recycle they run. Filled the machine with water and started it running and didnt see any leaks internal or external to machine. Turned it to a spin and drain cycle and immediately water started pouring up over the top of the standpipe on the drain. Instructed customer that this is a drain issue not a machine issue, and that the plumbing will have to be fixed nor to get this machine going again."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55446
Nate
Job Details: 03/22/2024
"The dishwasher was not draining. That was about a week ago. I checked the sump assembly and it was clean, I filled up the dishwasher and it drained great and the drain pump sounds great. I did four more cycles and everything drained awesome.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brooklyn Park, MN 55443
Nate
Job Details: 03/22/2024
"Spray arm is causing leaking through the float assembly. Ordered new spray arm for the customer and we are shipping it to their house. All set. Unit is working great otherwise.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM00
Near St. Cloud, MN 56303
Brandon
Job Details: 03/22/2024
found the freezer froze up again defrosted, ran diagnostics found the compressor running while the unit was defrosting. Replaced the jazz board. Tested and unit is working great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Dayton, MN 55327
Phillip
Job Details: 03/22/2024
"Installed new user interface. Tested, checks good. Outlet is grounded."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Champlin, MN 55316
Matt
Job Details: 03/22/2024
F5E3 - INPROPER LID CLOSURE - UNPLUG WILL NOT RESET. Theres a stored F5E2 and F5E3 error codes. These are both lid lock errors. Found the lid lock has failed. Customer approved repair. I ran to Dey and got part and installed. Tested and washer is working great. Washer is now fixed.
We serviced a
BEKO REFRIGERATOR
Model BFBF3018SSIM
Near Eden Prairie, MN 55346
Adam
Job Details: 03/22/2024
Customer complaint is unit freezing products and crisper drawer and stuff above the crisper drawer against the back of the fridge. Customer had changed it to 39? in the refrigerator and 3? and the freezer per Jareds request. Temperatures have gotten better crisper door was at 37? and freezer. She said was at five with her thermostat but everything and there was nicely frozen. Call Techline all that the mister are good. All the products are running properly. He recommended doing the factory settings at 39 and five. Also said anything against the fence will be colder and might freeze customer will keep an eye on it and let us know.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US51
Near Burnsville, MN 55306
Delton
Job Details: 03/22/2024
Replaced all 4 damper shocks sent by ST. Tested with load of towels and washer now goes into full spin. No errors. Washer is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Champlin, MN 55316
Matt
Job Details: 03/22/2024
THE ICE MAKER IS NOT MAKING ICE. Customer said it started making ice. The ice bin is full. FF temperature is 42F and freezer is 2F. FF compartment is set at 44F. All thermistors and fans tested good in test mode. I recommend customer set FF temperature lower because maybe thats why the ice maker is not working consistently because its too warm. Ice maker is working and testing good.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Lakeville, MN 55044
Delton
Job Details: 03/22/2024
"Replaced the motor mount kit for GFCI tripping issue as well as the lid switch was not being triggered. I adjusted the lid switch plate so that it now switches on when lid is shut. Tested and GFCI no longer pops and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Dayton, MN 55327
Matt
Job Details: 03/22/2024
"LF error, WATER NOT DISPENSING FAST ENOUGH - CLEANED FILTERS - WON'T FILL AND COMPLETE. Found the cold water valve has failed. Customer approved repair. Installed new water valve and tested. Washer is filling and working great. Washer is now fixed.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Apple Valley, MN 55124
Delton
Job Details: 03/22/2024
"No errors as im here and customer said that the last load they ran it completed normally. I went ahead and replaced all 3 parts (water valve, drain pump, pressure sensor) since its an intermittent issue.Tested all functions and no errors. Washer is working good as im here."
We serviced a
LG REFRIGERATOR
Model LMXS28626S
Near Saint Anthony, MN 55418
Hyrum
Job Details: 03/22/2024
"Upon arrival, the fridge was warm and empty. The back wall of the freezer was very frosted up. Went ahead and defrosted the back of the freezer and found a huge huge chunk in casing the evaporator fan which was causing an error code on the outside of the machine. machine had an FF code, defrosted the whole machine and made sure the air duct was clear. Replace the evaporator fan with parts provided by Square trade tested and it seems to be working at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW0
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/22/2024
"Installed new agitator and actuator. Tested, checks good."
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Minneapolis, MN 55427
Nate
Job Details: 03/22/2024
"Leaking water. Found the water is leaking from the old water line. They already have the new braided lines, so they are going to put those on. I ran it through a full cycle and no internal leaks. Runs great."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS
Near Hastings, MN 55033
Delton
Job Details: 03/22/2024
"Leaking from water valve for ice maker, Waterline broke inside water valve and leaks from valve when filling ice maker. Replaced water valve sent from ST, tested and ice maker cycles and fills . No leaks. Refrigerator is working good."
We serviced a
GE REFRIGERATOR
Model GIE19JSNBRSS
Near Cottage Grove, MN 55016
Delton
Job Details: 03/22/2024
"It was the evaporator fan motor making noise. Replaced part, tested and fan now runs quiet. Refrigerator is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF2
Near Blaine, MN 55434
Phillip
Job Details: 03/22/2024
"No light in freezer section. Replaced bulb but that didnt work. The tabs in the socket were stretched and not making contact with the bulb when screwed in. I re-adjusted the socket tabs and is now working again.
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Lake Elmo, MN 55042
Hyrum
Job Details: 03/22/2024
Replace door seal and ran through a quick cycle appears to be making better contact than it was before with the door. Looks great at this point complete.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Saint Paul, MN 55104
Delton
Job Details: 03/22/2024
"Replaced heater, tested and no more leaks. Also did firmware software update. Dishwasher is working good."
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Minneapolis, MN 55417
Delton
Job Details: 03/22/2024
"Replaced control board, tested and lower oven is heating. Checked all other functions and range is working good."
We serviced a
KENMORE DRYER
Model 11087561601
Near Prior Lake, MN 55372
Adam
Job Details: 03/22/2024
"Customer complaint make it loud kind of rubbing noise. on arrival, customer had clothing in there and we tested no noise disassembled couldnt really find anything obvious so oil up the rollers idler vacuumed everything out. Idler had a little bit of a stiffness so after I cleaned it up and oiled it that was operating good.
We serviced a
MAYTAG DRYER
Model MED8200FC0
Near Minneapolis, MN 55426
Nate
Job Details: 03/22/2024
"Not heating. Found a bad heater element. Replaced element, also vacuumed out a ton of lint. Cleaned and oiled rollers and pully. Runs and heats great now
We serviced a
ROPER DRYER
Model MISSING
Near Minneapolis, MN 55409
Nate
Job Details: 03/22/2024
"Took photo of model and serial but didnt realize photo was blurry until after I left, so could not put that info in, but it was dryer on right and complaint was no heat. I ran it for 30 minutes and it consistently ran at 208 degrees. Took it apart, cleaned all the lint out. Found there was 16 mph airflow outside. Did a dryer vent cleaning. Now its 23 mph outside and clothes should dry much better.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2745
Near Waite Park, MN 56387
Brandon
Job Details: 03/22/2024
"Customer states the unit shuts off. Unit has no model or serial number tag. Removed the front cover and found the service manual. Checked the diagnostics for codes the only code was for a shifter fault. Ran both the gentle and heavy agitation. Both worked, removed the lower guard and ohmed out the shifter motor it is within spec. Checked for broken wires and found none. Let Travis know he is going to run it on a cycle and let us know if it works or not, he is going off what he has been told Travis 612 868 4969; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Big Lake, MN 55309
Matt
Job Details: 03/22/2024
"THE DRIVE ASSEMBLY IS NOT WORKING AND MAKING A LOUD NOISE, ERROR CODE F6E3. Theres a stored F6E3 error. I ran washer through test mode and its extremely loud in a spin, and makes a grinding noise when you stop it. The F6E3 error is a communication error between the two boards, but I cant get it to fail and give that error, so I dont know if thats really an issue. Washer is going to need a new gearcase part number W11449841, slider part number W10734521, spaner nut part number W11551646 and agitator screw. Please call in for authorization. Please schedule me 2 hours when I come back. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Ramsey, MN 55303
Matt
Job Details: 03/22/2024
"COMES UP WITH AN ERROR CODE UO. WILL NOT RUN WASH CYCLE. Found the vent assembly is not closing. Quoted customer $465. to install new vent assembly and bezel. Customer approved repairs. Parts on order. I need extra time, because its a copper supply line underneath and its going to be a pain to pull out. ; ordrd 1 5304523304 (VALVE - WATER FILL) and 1 154562904 (AIR GAP PLASTIC)"
We serviced a
MAGIC CHEF RANGE
Model 3468VVV
Near Minneapolis, MN 55443
Nate
Job Details: 03/22/2024
Display board went dead. I pulled board. Will need a shipping label and rma? To send to whoever we want to send this to to fix. I took videos of the wire hook ups on 3/22 for when I come back. ; saved tckt
We serviced a
GE WASHER STACKED++
Model GFWN1600J1WW
Near Maple Grove, MN 55369
Adam
Job Details: 03/22/2024
"Unit shaking badly. Removed lower kick panel. Found at the rear shock is broken and needs to be replaced. Called property manager left a voicemail and no one answered with bluebook quote. Explain to the tenant what we found, and will be waiting for a reply to know if we can fix it or not, once we know, we will call them and reschedule.; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DBI663ISU
Near Anoka, MN 55303
Phillip
Job Details: 03/22/2024
Diverter replaced and now it leaks. Board is bad so it wont run anymore. I cant test it. Ordering the pump parts and front feet. Feet are broken. 800246 control512073 pump motor 545949 hose795709 diverter valve 795709 foot 2 each ; states that autho needed
We serviced a
SAMSUNG WASHER STACKED++
Model WF45T6000AW
Near Saint Paul, MN 55103
Hyrum
Job Details: 03/22/2024
"DC62-30312J water valve. 676.68 due at time of service if valve needs to be replaced.On arrival customer stated that machine would run for a few minutes and then give a 4C error code. Four Sierra code is a fill error. Observed the machine failing to let cold water into the machine. Could not verify if this is a valve or a board issue but water pressure Seems to be present at the hose. Because of placement of washer in the room, it makes it nearly impossible to remove the dryer by myself, and will need a second person with me to be able to access the washing machine. Customer could not commit to the cost of repair at this time. See quoted amount forinformation. They said that they will call in later. Did not order any parts at this time.; O-emld tckt , states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model RSD2200CAE
Near Ramsey, MN 55303
Phillip
Job Details: 03/22/2024
"Installed new cold control. Tested, checks good. Job complete.; ordrd 1 WP61001673 (COLD CONTROL (STANDARD))"
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/20
Near Excelsior, MN 55331
Adam
Job Details: 03/22/2024
"Unit given an E 15 code found that there was some water underneath unit. Traces go to the zeolite. Started unit and saw I was dripping from there. Theres a service bulletin about replacing the parts. Im not sure exactly which ones I need for this year. I added pictures of the bulletin, please order correct parts and tool to do repair and reschedule customer; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS
Near Mounds View, MN 55112
Hyrum
Job Details: 03/22/2024
Machine has a failed compressor that will need to be replaced to get this machine cooling again. Ordered a compressor from day and will return on Tuesday. ; ordrd 1 5304532451 (Compressor)
We serviced a
LG DRYER
Model DLGX3701V
Near Waconia, MN 55387
Adam
Job Details: 03/22/2024
Customer ran unit and popped the thermostat again. On arrival replaced it unhooked dryer vent from the back of the unit was getting 20 mph. let unit run got up to about 240? popped the thermostat. The Meister right next to the thermostat on the wheelhouse controls the temp and cut off the flame. Customer had one that he ordered and installed that one same issue. It was an aftermarket one will have to brainstorm and come up with a game plan.; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB620012AA
Near Shakopee, MN 55379
Adam
Job Details: 03/22/2024
On the left door the flapper medallion spring is broken so its always closed so you have to open one door and push the flapper in then shut both doors. Will need new one please have square trades send part to customer. update customer once our side is done. Cant pull up any parts for some reason on this model; saved tckt
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Minneapolis, MN 55414
Phillip
Job Details: 03/22/2024
"Installed new washer bellows. Tested, checks good with no leaks. Job complete. Customer not home, no card on file. Please run card or contact customer.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER
Model WGD9400SU0
Near Medina, MN 55340
Matt
Job Details: 03/22/2024
F01 ERROR CODE. Found the main board is fried. Installed new board and tested. Dryer is working great and heat is cycling between 230F and 110F on timed dry high heat. Dryer is now fixed. Please collect whatever the remaining balance is from customer. Hes aware its going to be above the warranty limit. ; saved tckt
We serviced a
MAYTAG DRYER
Model HYE3658AYW
Near St. Cloud, MN 56303
Brandon
Job Details: 03/22/2024
"Customer states the unit is not functioning at all.Found the vent needs cleaning, the fuse is blown, suggested to the customer changing the fuse thermostat and belt. Customer approved the vent cleaning and the parts ; ordrd 1 WP31001192 (T-stat) and 1 WP53-1182 (Fuse) and 1 WP53-0771 (THRMST-FIX)"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEW
Near Minneapolis, MN 55426
Adam
Job Details: 03/21/2024
Installed light cover
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXW01
Near Minneapolis, MN 55429
Nate
Job Details: 03/21/2024
"Fridge and freezer warmed up a week ago. He unplugged it, did a hard reset, and now it is running great. Was set to 34 in ff and -3 in freezer. Actual temps were 30 and 1. I ran through full test mode. All components work great. Defrost, fans, damper, etc. good uniform frost on freezer evap. Told customer that it looks like board needed a reset."
We serviced a
ASKO++ DISHWASHER
Model DFI664.U
Near Eden Prairie, MN 55344
Adam
Job Details: 03/21/2024
Installed new display board and seal. I ran unit for over 15 to 20 minutes and no leaks and no issues.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 03/21/2024
Installed new heating element and tested. No more leaks. Dishwasher is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Dayton, MN 55327
Matt
Job Details: 03/21/2024
"NOT CLEANING THE DISHES - NO WATER. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Ran dishwasher through service diagnostics and theres no errors and heater is working and its washing good. Theres a little whine noise coming from the diverter when it changes back and forth between the top and bottom, but its still changing back and forth. Dishwasher is now fixed.
We serviced a
BLOMBERG++ WASHER STACKED++
Model n/a
Near Saint Paul, MN 55102
Delton
Job Details: 03/21/2024
Found the fuse in in the box connected to dryer and then has a jumper for the washer to plug into. Jared found a service a bulletin to bypass the fuse and connect directly to terminal block. Tested and washer now powers on and all functions are working good.
We serviced a
ASKO++ WASHER
Model W4114CWU
Near Saint Paul, MN 55108
Delton
Job Details: 03/21/2024
Looks like customer was using booster detergent and then the powder would harden up before filling the washer. Water does fill and washer works normally. I explained to customer to use the stain booster in the prewash compartment or just dump directly into washer like the soap tabs.Tested washer and it is working good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Minneapolis, MN 55412
Nate
Job Details: 03/21/2024
"Replaced bad motor and capacitor. Runs great now.
We serviced a
KENMORE DISHWASHER
Model 665.13229N413
Near St. Cloud, MN 56304
Brandon
Job Details: 03/21/2024
"Returned with the spray arm, installed, cycled and tested for leaks. Had no leaks."
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW03
Near New Brighton, MN 55112
Phillip
Job Details: 03/21/2024
"Installed new water valve. Tested, checks good."
We serviced a
BOSCH DISHWASHER
Model SHEM78WH5N/32
Near Eden Prairie, MN 55347
Adam
Job Details: 03/21/2024
Customers complaint getting E15 error code. Unit has great draining pressure and drain pump sounds good. Unit through test mode filled with water properly with out error codes. Unit sounds like it should be. Im guessing last company didnt clear the code and it was giving the code.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 03/21/2024
We replaced the parts and had to get a new shaft. Its working good now and no issues found.
We serviced a
KITCHENAID WALL OVEN++
Model KOCE500ESS01
Near Minneapolis, MN 55436
Nate
Job Details: 03/21/2024
Uninstalled wall oven. Discovered that the default for the turntable had been set to off. Went into options and set default to on. Now it works great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buffalo, MN 55313
Matt
Job Details: 03/21/2024
Customer stated at the end of cycle the sanitize light blinks and the dishes are very wet. Found a F7E1 stored error. This is a heating error. I cleared error and ran dishwasher through service diagnostics cycle and heater is working and drawing over 8amps. Running it through test mode allows the heater to work again. Dishwasher is testing good.
We serviced a
AMANA REFRIGERATOR
Model ARB8057C
Near Saint Paul, MN 55109
Hyrum
Job Details: 03/21/2024
Replace the thermostat at this time for the customer and it appeared to be working correctly. everything appears to be working great right now
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMO1611LS
Near Minneapolis, MN 55419
Nate
Job Details: 03/21/2024
Not heating. Found a bad micro switch. Replaced. Heats great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS01
Near Minneapolis, MN 55418
Delton
Job Details: 03/21/2024
"Found that ice maker is shorted and motor wont turn. Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
BOSCH DISHWASHER
Model SHPM98W75N/11
Near Eden Prairie, MN 55346
Adam
Job Details: 03/21/2024
Installed new motor from last diagnosis. Once installed tested unit and its quiet and no leaks. Dishwasher is working correctly now
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Saint Michael, MN 55376
Phillip
Job Details: 03/21/2024
"There is an occasional issue of water leaking from the front corner of washer during a cycle. We ran the washer through a test mode and could not get it to leak but did notice the drain hose was just barely in the drain pipe and with the high pressure of a drain cycle, the drain hose moves around and lifts up a bit from the water pressure, enough to sometimes allow a leak to occur.We secured the drain line so it cannot move around as easily and spill water onto the floor."
We serviced a
WHIRLPOOL DRYER
Model WGD85HEFC1
Near Chaska, MN 55318
Nate
Job Details: 03/21/2024
"After running it for 10 minutes began hearing a slight squeak. I took dryer apart, cleaned it out again, and cleaned up and oiled and replaced rollers and pully. Ran it for 15 minutes, nice and quiet now.
We serviced a
GE DISHWASHER
Model GBS530PSMSS
Near Minneapolis, MN 55417
Delton
Job Details: 03/21/2024
"Replaced all parts sent by ST, upper spray arm and wheels, tested and arm is spinning and working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Oakdale, MN 55128
Hyrum
Job Details: 03/21/2024
Machine was crooked and unlevel causing the freezer door to pop open when the fridge door was slam shut. Adjusted the level of the machine and straightened the doors so that they were aligned. Now the freezer door stays shut when the fridge door is slammed. everything looks great now.
We serviced a
GE RANGE
Model JB735SPSS
Near Minneapolis, MN 55442
Nate
Job Details: 03/21/2024
"Only heating up to 225 when set to 350 on bake. Broil element comes on. Pulled range out. Made sure all components tested good. Needed a new temp sensor. Replaced that. Ran for 20 on 350, it sat at 332. Calibrated it up 25 degrees. Now it runs perfectly."
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Avon, MN 56310
Brandon
Job Details: 03/21/2024
"Returned disassembled, found a wire going to the element broken. Repaired the wire. Put back together and tested. Informed the customer I had no spade terminal that large. Customer will use machine and if the issue comes back I will need to see if there is a heat element spade terminal that large. ; saved tckt"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Saint Paul, MN 55117
Hyrum
Job Details: 03/21/2024
"Customer states that it does not fill with cold water and sometimes does not fill an errors out. Testing machine and discovered that it had a failed fill valve. Quarter customer for customer repair and they could not commit to a repair at this time. Please follow up with them tomorrow, Im gonna go ahead and order the part from day. ; ordrng 1 WH13X10024 (Water valve)"
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Saint Paul, MN 55118
Delton
Job Details: 03/21/2024
Customer says washer will drip and fill insdie tub even when washer is not in use. Checked valve and water pressure is good. Water valve is intermittently not fully shutting and will drip. Need to replace water valve. Ordering part and rescheduling.; ordrng 1 WH13X26535 (VALVE -WATER FILL)
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Shoreview, MN 55126
Hyrum
Job Details: 03/21/2024
1510150590 main boardCustomer states that the original issue is that the pump would not run when during the cycle even though they count down would start and it would act like it is washing. Becca sent out a pump and we went ahead and replaced it at this point no major change was made to behavior of the dishwasher. Opened it up and checked to make sure that the pump was getting power. Checked the door latch to make sure that power was being able to be sent to the pump and control board. check everything else. The control board didnt seem to react at all to the door being opened it closed. Behave kind of erratically. Pump would not run even though there was power present at the inverter. Called Becca tech-support and they recommended replacing the main control board at this time. Ordered from Malone and will return on Wednesday; ordrd 1 1510150590 (Main control board)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Saint Michael, MN 55376
Phillip
Job Details: 03/21/2024
"Installed new transmission. Tested, checks good. Customer mentioned there was a noise there before and its not an issue and happens at cold water fill because it comes from the hammer arrester attached to the cold water valve and was pre-existing. We got all done and while it was in spin it made a loud plastic fracking sound. Now it works fine in test mode but will not work in a regular cycle. We took it all apart. Cannot find anything broken or out of place. I dont know what the noise is and I dont know why its not working in a regular cycle. It now has a code f7e4. Im ordering the gear case again and all related parts. ; schdld next appmnt for 3/26 TUE !"
We serviced a
LG REFRIGERATOR
Model LRFCS25D3S/00
Near Champlin, MN 55316
Phillip
Job Details: 03/21/2024
"The compressor has failed internally and needs replacement as this is a sealed system issue. There is no frost issue, but an issue with the cooling system. We were expecting to find a frost build-up issue in the freezer section.; O-emld tckt"