We serviced a
AVANTI RANGE
Model n/a
Near Minneapolis, MN 55404
Dakota
Job Details: 07/11/2024
"Right rear igniter cracked, all 4 igniter switches sticking and soaked in grease, oven thermocouple not sensing flame, called manufacturer all parts for this unit have been discontinued. Ticket number 520877"
We serviced a
BEKO DISHWASHER
Model DDT38530X
Near Minneapolis, MN 55419
Dakota
Job Details: 07/11/2024
Leak from siphon break and door reported. Bypassed siphon break and tested no leaks under sink anymore, leveled unit, no leaks from DW door found during visit.
We serviced a
LG WASHER
Model WM2277HW
Near Minneapolis, MN 55422
Dakota
Job Details: 07/11/2024
Replaced cold water valve and tested unit all functions ok no leaks
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6100ACUS
Near Minneapolis, MN 55419
Dakota
Job Details: 07/11/2024
5c no drain, found ball of hair in drain pump, was able to remove without moving unit so removed up charge for stacked unit, once debris was removed tested unit now draining.
We serviced a
HISENSE REFRIGERATOR
Model HRF254N6DSE
Near Cottage Grove, MN 55016
Hyrum
Job Details: 07/11/2024
"Replaced main control board and tested machine is now working properly. Please still re-order the door switch. We received the wrong one. We need the one in the bottom right hand side of the freezer section. It is a white color. Once we have this part, please reschedule so we can put it in for the customer.; saved tckt , states that autho needed"
We serviced a
KENMORE LAUNDRY CENTER++
Model 796.41002.610
Near Eagan, MN 55122
Delton
Job Details: 07/11/2024
Somehow all screws that hold on the dryer to tub broke/fell off or previous repair company took it off and never put screws back on (see picture) which then caused damage to power cord which is why it wont turn on. Also dryer motor is very loud and door boot is ripped. I spliced wires and able to get washer to turn on. Dont need the control board and noise filter that was originally sent. Please get autho and order following parts: also schedule 2 hours to disconnect a lot of wires.Dryer motor EAU61723702; door boot MDS63834701; power cord EAD40521449;; saved tckt
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFA
Near Rogers, MN 55374
Matt
Job Details: 07/11/2024
"COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Part on order. Customer needs a specific timeframe, so I scheduled her out a couple weeks and shes going to call the office and schedule when it works for her. Please schedule me 2 hours. ; ordrd 1 5304535289 (Controller)"
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Minneapolis, MN 55406
Hyrum
Job Details: 07/11/2024
Replaced inlet with new part under warranty and machine started working again.
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT0
Near Hanover, MN 55341
Matt
Job Details: 07/11/2024
NOT HEATING. Dryer is heating and cycling between 210F and 100F for about 14 minutes and then stopped heating, but the ignitor is glowing. I installed new coils and got the exact same results. Tested ignitor and flame sensor and they were good. He said its got to be the board or gas valve. I had the board, so I installed it and its doing the same thing. Dryer needs a new gas valve. Customer declined repairs and is going to replace the dryer.
We serviced a
BERTAZZONI** RANGE
Model PROF 304INMXE
Near Saint Paul, MN 55105
Hyrum
Job Details: 07/11/2024
"602063 commutatorWas told the incorrect part number for this model. Please re-order the correct part number. Could not find it in stock at day or Marcone. Please reschedule. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRBC20512SW
Near Saint Michael, MN 55376
Matt
Job Details: 07/11/2024
FREEZER NOT FREEZING. FRIDGE NOT COOLING LIKE NORMAL. Refrigerator is room temperature. Compressor and fans are running. The compressor/sealed system has failed. Refrigerator is 15 years old. Customer is going to replace the refrigerator.
We serviced a
ELECTROLUX DRYER
Model EFMG517SIW0
Near Saint Paul, MN 55102
Hyrum
Job Details: 07/11/2024
"Upon arrival, went ahead and replaced the out of range thermometer. Was still getting error codes from the machine. Went ahead and ordered and picked up a control board from distributing. Installed new board and tested. Machine appears to be working properly now.; pckd up 1 5304509260 (Board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Plymouth, MN 55446
Nate
Job Details: 07/11/2024
Replaced bad door flap. Works great now.
We serviced a
LG RANGE
Model LRGL5823S
Near Waconia, MN 55387
Paul
Job Details: 07/11/2024
Found clock display not reading correctly. Replaced clock display . Verified clock is good!
We serviced a
LG REFRIGERATOR
Model LRMDC2306S.ASTCNA0
Near St. Cloud, MN 56301
Brandon
Job Details: 07/11/2024
Customer states they were confused on the protective film on the door, removed the old door, swapped over the handle and gasket. Installed new door on the unit. Made sure the seal was correct and sealing. Installed drawers and shelf.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CSR
Near Minneapolis, MN 55408
Dakota
Job Details: 07/11/2024
Cx stated unit not defrosting ; ordrng 1 12001937 (Defrost thermostat)
We serviced a
GE REFRIGERATOR
Model GFD28GYNGFS
Near Corcoran, MN 55340
Nate
Job Details: 07/11/2024
I replaced both boards and put it in service mode. Now it dispenses water and the light comes on in the freezer. Its still says that it needs a new water filter so customer will order a new water filter. He says it sounds louder when she dispenses water now, because the water filterBreit a little bit when the water valves closes. I think it sounds totally normal but he said he will call us if it still sounds too loud.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Burnsville, MN 55337
Delton
Job Details: 07/11/2024
"I only have 2 of the 3 parts I needed ordered. I have clutch, slider but no stator. I called DW and he will verify where part is. In meanwhile i took the other parts with me and will wait for further news.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VS6
Near Bloomington, MN 55420
Delton
Job Details: 07/11/2024
Replaced freezer door no dents. Refrigerator is working good.
We serviced a
KENMORE WASHER
Model 110.26912691
Near Eden Prairie, MN 55347
Paul
Job Details: 07/11/2024
Found faulty door switch keeping unit from draining. Jumped out switch to drain. Replaced door switch and timer (prior issue with this timer). Start and verifiy operations - washer working great again.
We serviced a
WHIRLPOOL DRYER
Model WED9550WW1
Near Chanhassen, MN 55317
Kinnon
Job Details: 07/11/2024
Idler wheel and rollers stiff - replaced idler arm wheel assembly and rollers and belt all tests good
We serviced a
SUBZERO++ REF BUILT IN++
Model 736TCI3
Near Hopkins, MN 55305
Adam
Job Details: 07/11/2024
Unit leaking out left corner. Removed the compressor try and found the water is coming behind the fridge. Pulled the fridge out and found its leaking from the left corner inside the fridge. Its leaking from the where the drain tube for the fresh food section hooks to. Called Techline and they said that part isnt repairable and cant repair.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Minneapolis, MN 55443
Adam
Job Details: 07/11/2024
Complaint giving communication error and not able to use washer. Replaced control board. Reassembled then tested. Unit is working properly now.
We serviced a
BOSCH DISHWASHER
Model SHX4ATF5UC/21
Near Excelsior, MN 55331
Paul
Job Details: 07/11/2024
Found door opening 20 minutes into cycle due to loose door latch assembly. Installed stiffener kit and tested operations. Put thru test mode and verified operations
We serviced a
KENMORE REFRIGERATOR
Model 106.74909401
Near Minnetonka, MN 55345
Nate
Job Details: 07/11/2024
"Water valve spraying water out when you try and dispense water/ found the tank frozen up, causing too much pressure going to dispenser. Quoted to steam waterline and then retest and see if valve still leaks. Got frozen line unfrozen. Tested and when it dispenses, water sprays out of crack in bottom of the water valve: ordered valve, coming back Tuesday to install. ; ordrd 1 WP2188808 (Water inlet valve)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Savage, MN 55378
Delton
Job Details: 07/11/2024
Found that the start button tab was loose and popped off the console back inside the console. Its not broken but tab is loose. I put start button back in place and added screw to make sure it is secure. Start button is working. Dryer is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMN2872AF01
Near Prior Lake, MN 55372
Delton
Job Details: 07/11/2024
The water dispenser water line keeps getting pushed back into the door and when calling for water leaks water and drips down the dispenser paddle when calling for water. The water line is too short. I added john guest fitting and secured it on to of door hinge so it can no longer slide back into door. Tested water line is secure and water is now dispensing correctly and no more leaks.; used 1 ( JG CONNECTOR) from stock
We serviced a
GE DISHWASHER
Model GDT645SYN8FS
Near Minnetonka, MN 55305
Nate
Job Details: 07/11/2024
Giving 134 water pressure errors. Used newfi to find this out. Spoke with GE. They said its a bad sensor. I made sure no gunk on sensor. We warranty our work so no charge to customer for sensor or labor when I come back. ; ordrd 1 WD21X25468 (Pressure sensor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2497RF5A
Near Farmington, MN 55024
Delton
Job Details: 07/11/2024
Customer said it would get I20 error (not draining) throughout the cycle. Drain pump was noisy. I replaced drain pump, tested and dishwasher is drianing. Dishwasher is running for 30 minutes and no errors. I also added high loop to drain hose underneath sink. Dishwasher is working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QTS00
Near Excelsior, MN 55331
Paul
Job Details: 07/11/2024
Found faulty chute door causing warm air to mix with cold inside freezer. De-ice in door ice maker. Found auger motor faulty, wiring harness corroded and falling apart, drive shaft bent, and faulty encloser motor. Lots of parts no longer available, a fix may not be possible. Customer to seal up door chute and not use anymore, will still use ice maker until they remodel the kitchen. Customer doesnt want to repair.
We serviced a
MAYTAG DRYER
Model MGD6230HWO
Near Shakopee, MN 55379
Kinnon
Job Details: 07/11/2024
Noticed igniter not coming on every time - replaced gas valve coils - igniter hitting every time - temps on drier now in normal range of 115f to 210f
We serviced a
FRIGIDAIRE RANGE
Model GCRG3060AFB
Near Minneapolis, MN 55445
Adam
Job Details: 07/11/2024
Complaint is the burners not working on the top properly. I found that the left rear one wont light at all. Removed burner and found that the orifice hole to the igniter was clogged. Cleared it out cleaned it now its working properly. Complaint is the center oval burner always igniting all the way around tried cleaning it out still not working. It needs a new one. Customer is wondering if we could send it to them please follow up with customer to let them know if we were able to send it directly to them or notPart number 316559301 oval burner; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Maple Grove, MN 55369
Adam
Job Details: 07/11/2024
Complaint is unit tripping breaker right away. Found that when you plug it in first thing, it does the trip of breaker. Unplugged the compressor. Ohms out compressor 13.1 at each testing. plugged unit back in unit is now working properly. Amps getting up to 2.7 amps at peak. Unit is working at this time cant find any issue.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHT2055VD3
Near Shakopee, MN 55379
Kinnon
Job Details: 07/11/2024
Evaporator was over frosted defrosted unit with steamer replaced open defrost heater all test good
We serviced a
KENMORE RANGE
Model 79096212407
Near Plymouth, MN 55442
Adam
Job Details: 07/11/2024
Installed bake element from last diagnosis once installed tested units working properly now
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPSC2277RF2
Near Farmington, MN 55024
Delton
Job Details: 07/11/2024
Customer said about half a day after turning on ice maker the refrigerator started making ice and when I am here the ice bucket is full. I ran test and ice maker cycles and fills. All functions are working good as im here.
We serviced a
GE MICROWAVE
Model JVM7195SK6SS
Near Rosemount, MN 55068
Delton
Job Details: 07/11/2024
Microwave light wont turn on and when pushing start the turntable turns but magnetron is not turning on. Found that there was a loose molex connection on the relay. Prong was not inserted all the way in. I secured all connections, tested and light turns on and microwave is heating and working good.
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A502
Near Otsego, MN 55301
Matt
Job Details: 07/11/2024
NO WATER WONT WASH. When I start a spin cycle the drain pump pulses on and off, but the drum never turns and then it just pauses. I tried a rinse and spin and the valve pulses on and off, but the drum never turns and then it pauses and doesnt advance through cycle. The motor and sensor tested good at the board. Its most likely an inverter board, but could be the main board. The main board is NLA. customer declined repairs and is going to look into replacing it.
We serviced a
GE DRYER
Model GTDP180EDOWW
Near Saint Paul, MN 55117
Hyrum
Job Details: 07/11/2024
Upon arrival unit had broken belt. Installed new belt. Unit now working as it should. Complete.
We serviced a
LG DRYER
Model DLGX4001B
Near Minneapolis, MN 55416
Nate
Job Details: 07/11/2024
"Customer has been smelling gas in laundry room and in the utility room downstairs under the laundry room. I could smell gas in the laundry room when customer turned the gas on downstairs. No gas smell inside the dryer. Pulled dryer out and tested all gas connections with blue bubble liquid. Zero leaks. Did notice no plumbers dope on connections. When I went downstairs and opened door to utility room to check gas line, I could smell gas. I tested with blue liquid on connections in utility room, by the furnace, for the line to the range, and the line to the dryer, and both are leaking gas. I showed customer. Photos attached. Told customer to call gas company right away. We turned off those gas valves. She will call centerpoint now, and get a licensed plumber to come out and thoroughly test gas lines for leaks and fix connections that are leaking. Can someone please follow up with customer and confirm they are following through with these steps?; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Minneapolis, MN 55422
Nate
Job Details: 07/11/2024
Fridge has been warming lately. I took the evaporator cover off and after 25 minutes of running, the evaporator return line has zero frost and is dripping condensation. Declined repair
We serviced a
KITCHENAID WALL OVEN++
Model KBMC140HSS05
Near Excelsior, MN 55331
Paul
Job Details: 07/11/2024
Pulled unit from wall. Found faulty door tension springs. Door switches seamed to be good. Magnetron circuit needs replacement. Customer does not want to fix, I helped carry the unit out to the garage.
We serviced a
LG RANGE
Model LRG3061ST /01
Near Saint Paul, MN 55106
Hyrum
Job Details: 07/11/2024
Upon arrival discovered that the center burner was not coming on. Disassembled the burner cap and cleaned it extremely thoroughly. Tested and the machine seems to be working properly now. Had to flip the breaker because it was off when we got here. Customer says that sometimes the breaker throws but this does not appear to be an issue related to the machine itself.
We serviced a
FRIGIDAIRE RANGE
Model GCCG3048AS
Near Annandale, MN 55302
Brandon
Job Details: 07/11/2024
Returned with the part, removed the unit, disassembled installed the new harness, put back together, the third burner had and issue with it being stuck and wanting to ignite all the time. The cam inside the switch was off. Was able to get it working correctly. Now all the lights on the dials light up, checked the gas line with the leak detector and bubbles no leaks at this time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SR/AA
Near Jordan, MN 55352
Kinnon
Job Details: 07/11/2024
Samsung family hub fridge needs new screen module this is under assurant warranty this estimate will go over the assurant 350.00 limit please contact assurance with estimate which is 1225.67 get approval or decline order part then contact customer and schedule thank you; ordrng 1 DA82-02711V (Screen assembly)
We serviced a
SAMSUNG WASHER
Model WF365BTBGWR/A2
Near Plymouth, MN 55441
Nate
Job Details: 07/11/2024
Washer has been leaking into the flood pan under the washer. Upon inspection, I found that the drain line has a hole in it, the top counter awaits, broke in half and fell off, and the door boot is ripped. Also, the rear bearing is going. Quoted the customer for everything and they will be replacing their washer.
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW00
Near Elk River, MN 55330
Matt
Job Details: 07/11/2024
STOPPED MID-CYCLE. Customer said it gave a F21 error. I removed filter and it was plugged solid. Cleaned out filter and ran a drain and spin and washer is banging around. I filled and drained washer and its draining great. The rear support is failing. I advised customer washer will need to be replaced in the near future.
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5400EF/A3
Near Monticello, MN 55362
Matt
Job Details: 07/11/2024
DRYER WONT SPIN, MAKES BUZZING NOISE THAN STOPS. Found a piece of cloth in the blower wheel. Removed and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
AVANTI RANGE
Model DG24CCS-1
Near Minneapolis, MN 55404
Dakota
Job Details: 07/11/2024
Right rear igniter cracked, all 4 igniter switches sticking and soaked in grease, oven thermocouple not sensing flame, called manufacturer all parts for this unit have been discontinued. Customer declined repair.
We serviced a
LG WASHER
Model WM2277HW
Near Minneapolis, MN 55422
Dakota
Job Details: 07/11/2024
Replaced cold water valve and tested unit all functions ok no leaks
We serviced a
HISENSE REFRIGERATOR
Model HRF254N6DSE
Near Cottage Grove, MN 55016
Hyrum
Job Details: 07/11/2024
"Replaced main control board and tested machine is now working properly. Please still re-order the door switch. We received the wrong one. We need the one in the bottom right hand side of the freezer section. It is a white color. Once we have this part, please reschedule so we can put it in for the customer.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP878ZD5N/01
Near Minneapolis, MN 55406
Hyrum
Job Details: 07/11/2024
Replaced inlet with new part under warranty and machine started working again.
We serviced a
BERTAZZONI** RANGE
Model PROF 304INMXE
Near Saint Paul, MN 55105
Hyrum
Job Details: 07/11/2024
"602063 commutatorWas told the incorrect part number for this model. Please re-order the correct part number. Could not find it in stock at day or Marcone. Please reschedule. ; saved tckt , states that autho needed"
We serviced a
ELECTROLUX DRYER
Model EFMG517SIW0
Near Saint Paul, MN 55102
Hyrum
Job Details: 07/11/2024
Upon arrival, went ahead and replaced the out of range thermometer. Was still getting error codes from the machine. Went ahead and ordered and picked up a control board from distributing. Installed new board and tested. Machine appears to be working properly now.
We serviced a
SAMSUNG DRYER
Model DV52J8700EPIA2
Near Plymouth, MN 55446
Nate
Job Details: 07/11/2024
Rumbles when it runs. Replaced a bad roller and vacuumed out lint. Cleaned up rollers. Runs great now.
We serviced a
BLOMBERG RANGE
Model BGR30522SS
Near Minneapolis, MN 55401
Dakota
Job Details: 07/11/2024
"Cx states center burner not workings on arrival center burner working but all burners not adjusted properly. Adjusted all burners, instructed property maintenance on adjusting burners and general repair procedures."
We serviced a
SPEED QUEEN WASHER STACKED++
Model LTEE5ASP175W01
Near Minnetonka, MN 55345
Kinnon
Job Details: 07/11/2024
Arrived on site found dryer no heat. Everything else works found high limit was open called customer quote cost approved and scheduled for heater kit replacement ; ordrd 1 964P3 (ELEMENT KIT (HI LIMIT & THERMAL FUSE))
We serviced a
LG REFRIGERATOR
Model LFXS24623D/01
Near Eden Prairie, MN 55344
Kinnon
Job Details: 07/11/2024
"No cool 75f in ff and freezer ran fridge for 25 minutes - compressor draw is 1.2 amps compressor runs all the time, fridge has been unplugged for 36 hours when I got here, no frost pattern - sealed system/compressor failure, please call client and setup sealed system repair, Customer is interested in fixing fridge. ; saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHE55R55UC/64
Near Stillwater, MN 55082
Aaron
Job Details: 07/11/2024
"The customers dishwasher isnt washing, it will fill with water a make odd noises, but soap doesnt dissolve and dishes are not touched.The wash motor is receiving voltage but theres no pressure to the sprayer arms inside the dishwasher, I built a quote for parts and labor for the customer and he wants to talk with his wife about it, the dishwasher is at an age that repairs might not be practical. No leaks and the drain pump does move water quickly into the drain. Do not order listed part until customer gives the green light.00442548 wash motor assembly; used 1 00442548 (CIRCULATION MOTOR/PUMP ASSM COMPLETE) from stock"
We serviced a
KENMORE WASHER
Model ="796.41072310"
Near Lake Elmo, MN 55042
Aaron
Job Details: 07/11/2024
"The customers washing machine was continuously shutting down because of an error code (OE), refers to a long drain cycle. I removed the door and accompanied hardware, found debris and a safety pin in the drain motor, replaced the drain motor and reassembled the washing machine. The machine drains, agitates and spins without issue. I gave the customer some pointers on washing machine use."
We serviced a
FRIGIDAIRE DISHWASHER
Model DSH450LAF
Near Inver Grove Heights, MN 55076
Aaron
Job Details: 07/11/2024
"The customers dishwasher isnt filling, washing or draining. Error code ,30 is appearing. I did find water in the dishwasher pan, that was setting off the pressure switch, so I soaked up the water but the pressure switch continued to malfunction after the fact. Voltage is traveling to the drain pump but water isnt flowing out, I manually added water and it wouldnt drain. The drain hose is open, the drain lines are secured, the water in the pan has come out from the inner cabinet of the machine.I ordered a pressure switch and a new drain pump , scheduled a return visit for next Tuesday.A00055408 pressure switch A00044324 drain pump; ordrng 1 A00044324 (Drain pump) and 1 A00055408 (Pressure switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Prescott, WI 54021
Aaron
Job Details: 07/11/2024
"5304519186 fresh food evaporator fan.The customers fresh food cabinet is freezing food in the bottom of the cavity and not reaching set temperature in the top of the cavity. I tested the fresh food evaporator fan by energizing the load but the fan will not run, the fan is plugged in and receives voltage. Im ordering a new fan, I didnt find any other defects that require parts replacement or repair.; ordrng 1 5304519186 (Fresh food evaporator fan)"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW01
Near Hudson, WI 54016
Aaron
Job Details: 07/11/2024
The drive motor sent from the manufacturer wasnt correct. Im ordering the correct part and will return ASAP.; schdld next appmnt for 7/15 MON AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Andover, MN 55304
Adam
Job Details: 07/11/2024
Tested unit unit is making ice getting enough water inside icemaker. I explained to customer per text sheet. It can make only up to 56 cubes within 24 hours and that is completely normal and can take 2 to 3 days to fill ice and that would be wet the doors completely shut all the time. Cant find anything wrong with the unit itself.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS6
Near Delano, MN 55328
Paul
Job Details: 07/11/2024
"Found 7 blinks on clean led error code for open heater circuit. Pulled dishwasher out and tested element and limit, measured 11 ohms, its good. Found faulty control board. Board is no longer readily available. Quoted customer $430-500 for repair. Customer chose not to pursue repair, will replace. 8564544 or 8564547 control panel both NLA"
We serviced a
FRIGIDAIRE DISHWASHER
Model GDSH4715AF0A
Near Andover, MN 55304
Adam
Job Details: 07/11/2024
Complaint is getting the E3O code. Call unit out unprotective Matt found that had some water and the pan of the unit. Dried up all the water ran a cycle for over an hour and 15 minutes. No leak. Ran through test mode absolutely no leak. Customer is using platinum plus packets for detergent. Explain that can cause leaks but at this time I cannot find one issue.
We serviced a
AMANA REFRIGERATOR
Model ARB1917CSR
Near Minneapolis, MN 55408
Dakota
Job Details: 07/11/2024
Cx stated unit not defrosting ; ordrng 1 12001937 (Defrost thermostat)
We serviced a
MAYTAG WASHER
Model MTW5600TQ1
Near St. Cloud, MN 56303
Brandon
Job Details: 07/11/2024
Customer states the unit is leaking all over the floor. Tried to run the unit found the leak was the tub was cracked. Customer is going to replace the unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near St. Cloud, MN 56303
Brandon
Job Details: 07/11/2024
Returned with the parts removed the shelf and the cover. Installed the defrost heater and the new harness. Cycled and tested the defrost is now working as it should.
We serviced a
BOSCH DISHWASHER
Model SHU53A06UC/17
Near Eden Prairie, MN 55347
Kinnon
Job Details: 07/11/2024
"00168561 buttons . 00490467. Dispenser 00480317. Heater 00239144. Circ pump found weak wash pump, defective heater, broken dispenser lid and broken normal wash button, washer smells bad mostly due to heater defect - gave estimate info to property manager she will call the office with approval or decline , total estimate 1315.81 -129 remaining balance. 1186.81; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MCB4949SHZ1
Near Saint Paul, MN 55105
Dakota
Job Details: 07/11/2024
"Leak from door and poor wash, unit has stainless spray arms, arms damaged by someone trying to clean them in past, recommend replacing them or continuously cleaning them. Gave Pn to Cx for arms, Cx not using rinse aid recommended Cx used rinse aid. All other functions check ok suspect leak is dude to loading or damaged lower arm"
We serviced a
GE DISHWASHER
Model GDF535PSR6SS
Near Saint Paul, MN 55105
Dakota
Job Details: 07/11/2024
"Cx state unit inetermittently leaking. Unit was installed 2 months ago. Ran test cycle all functions ok no leaks during visit, double checked install was correct. Suspect leak is being caused by some external factor, for info from tenant required to try and replicate fault."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28M9580SG/AA
Near Minneapolis, MN 55407
Dakota
Job Details: 07/11/2024
"Touch screen not working found broken wires in door. Need to remove display to inspect damage and come up with plan of attack for repair, RS to get tools required. ; schdld next appmnt for 7/16 TUE !"
We serviced a
BEKO DISHWASHER
Model DDT38530X
Near Minneapolis, MN 55419
Dakota
Job Details: 07/11/2024
"Leak from siphon break and door reported. Bypassed siphon break and tested no leaks under sink anymore, leveled unit, no leaks from DW door found during visit."
We serviced a
SAMSUNG WASHER STACKED++
Model WF45R6100ACUS
Near Minneapolis, MN 55419
Dakota
Job Details: 07/11/2024
"5c no drain, found ball of hair in drain pump, was able to remove without moving unit so removed up charge for stacked unit, once debris was removed tested unit now draining."
We serviced a
KENMORE LAUNDRY CENTER++
Model 796.41002.610
Near Eagan, MN 55122
Delton
Job Details: 07/11/2024
Somehow all screws that hold on the dryer to tub broke/fell off or previous repair company took it off and never put screws back on (see picture) which then caused damage to power cord which is why it wont turn on. Also dryer motor is very loud and door boot is ripped. I spliced wires and able to get washer to turn on. Dont need the control board and noise filter that was originally sent. Please get autho and order following parts: also schedule 2 hours to disconnect a lot of wires.Dryer motor EAU61723702; door boot MDS63834701; power cord EAD40521449;; saved tckt
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFA
Near Rogers, MN 55374
Matt
Job Details: 07/11/2024
"COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Part on order. Customer needs a specific timeframe, so I scheduled her out a couple weeks and shes going to call the office and schedule when it works for her. Please schedule me 2 hours. ; ordrd 1 5304535289 (Controller)"
We serviced a
KENMORE REFRIGERATOR
Model 25368232800
Near Cottage Grove, MN 55016
Hyrum
Job Details: 07/10/2024
Kenmore Refrigerator Repair. On arrival, went ahead and replaced the dryer and the compressor for this machine. Installed new and charged with new refrigerant. Testing machine appears to be cooling properly now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2472PF0A
Near St. Cloud, MN 56301
Brandon
Job Details: 07/10/2024
While on site the customer asked me to look at the dishwasher. The washer was leaking out both sides of the door. The unit seemed like it was leaning forward, adjusted the unit back. Cleaned out the door wiper. The wiper has some pitting and is worn, informed the customer the wiper is only replaceable with the inner door cover (NLA.) After adjusting the unit and cleaning the wiper the leaking has stopped.
We serviced a
WHIRLPOOL DRYER
Model LER4634PQ0
Near Eden Prairie, MN 55344
Kinnon
Job Details: 07/10/2024
Found dead unit when arrived found open thermal fuse on dryer vent. Replaced fuse from truck stock all dryer functions now test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFC2323AS
Near Osceola, WI 54020
Aaron
Job Details: 07/10/2024
The customers are having water accumulation in the fresh food cabinet, have had numerous visits from a different service provider. There water filter housing, hoses and filter have been replaced numerous times, I didnt find an active leak in any of the water components in the fresh food cavity. There was a frost build up on the auto air damper tower , indicating a stuck auto baffle, so I removed the tape that sticks to it and holds it open. I steamed away a pile of ice on the fresh food floor, there was a channel leading to the freezer evaporator that was a solid chunk. There isnt any insulation protecting the water lines from the cold air intrusion from the freezer. I gave the customer my number in case he has further questions or issues with other appliances.
We serviced a
GE REFRIGERATOR
Model GTE18GSNFRSS
Near St. Cloud, MN 56304
Brandon
Job Details: 07/10/2024
"Customer states the unit is not cooling. The customer had the unit plugging and it was not cold at all. Removed the freezer shelfs and back cover found no cold air or frost. Removed the back cover and checked to compressor to see if it was running. Found the compressor was not running liked like the connector was not plugged in all the way on the compressor, adjusted and plugged in the compressor. Plugged the unit back in and the compressor started. Waited to see what the frost pattern looks like. Not any frost except the end of the evaporator. Called tech support spoke with chuck case number 13581791. GE wants this repaired. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near St. Cloud, MN 56301
Brandon
Job Details: 07/10/2024
"Customer stated the fresh food section is warm the freezer is ok. Removed the freezer door, shelves and back cover. Found the evaporator all frosted up. Steamed out the ice found the drain was clogged. Cleaned out drain found the defrost was working intermittently in diagnostic mode sometimes the heater would work and other times it would not. Made sure it was getting power every time from the board and it was. Quoted the customer a heater element and a thermostat and the customer approved. ; ordrd 1 5303918410 (Defrost heater) and 1 242046001 (Defrost thermostat)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Saint Michael, MN 55376
Matt
Job Details: 07/10/2024
I BELIEVE THE FAN IS OUT. WAS REALLY LOUD FOR A FEW DAYS, NOW ICE BUILDING IN FRIDGE & FOOD GOING BAD. Theres heavy ice buildup around the FF evaporator cover. Also the ice maker doesnt work and the bucket is frozen in place and the door mullion is broken. Customer declined repairs.
We serviced a
GE REFRIGERATOR
Model GFE28GMKEES
Near Sartell, MN 56377
Brandon
Job Details: 07/10/2024
Customer stated the fresh food compartment was warm the freezer was fine. Checked and found the the fresh food fan was not working at all. Quoted the customer, customer approved. Installed new fan steamed out the ice and frost, vacuumed out the water. Cycled and tested the new fan is working as it should.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Dayton, MN 55327
Adam
Job Details: 07/10/2024
Install new board from last diagnosis tested unit unit ran, and operating correctly
We serviced a
LG REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55443
Nate
Job Details: 07/10/2024
Not making ice. Icemaker broken. Replaced bad icemaker with one square trade sent. Because the other one had stopped working, the fill tube froze up. I steamed it out, and cycled it twice. Both times it cycled perfectly and filled with water.
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Loretto, MN 55357
Paul
Job Details: 07/10/2024
"Inspected dryer for gas leaks, inside and out, dryer is running good. Door trim assembly is broken in multiple places, customer wants replaced. Looks like they are no longer available. Will check for availability. WPW10129065 trim clips x8W10110265 tear drop trim and clip assembly; saved tckt"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Minneapolis, MN 55423
Delton
Job Details: 07/10/2024
Customer said Dishwasher getting AE error and drain pump was running for long time. AE error means leak in drip pan. Customer did say that the sink backed up and they had to use plunger to unclog it. I explained that water could backfill into dishwasher and leak into the leak pan and cause the error. Now that sink is draining I ran diagnostics and all functions are working. I ran dishwasher for over 30 minutes and no leaks.I informed customer that it was likely result of backed up sink. Dishwasher is working good as im here.
We serviced a
ASKO++ DISHWASHER
Model DBI564ISU
Near Saint Paul, MN 55104
Hyrum
Job Details: 07/10/2024
On arrival, customer states that it stopped draining and had an error code 60 to 8. Discovered that some of the yellow caps for the rack adjuster levers were missing. These can get caught in the drain pump. Repair according to service bulletin. Replaced yellow cap tested. Machine seems to be working properly at this time.
We serviced a
MAYTAG WASHER
Model LAT8604AAE
Near Minneapolis, MN 55424
Delton
Job Details: 07/10/2024
"Found that the timer contacts are bad and doesnt send power to motor on high speed spin mode. I am able to wiggle timer and was able to get it to drain and spin. Also the belts are worn. Customer approved estimate. Ordering parts and rescheduling.; ordrng 1 12112425 (BELT), ordrd 1 WP22001252 (TIMER ASSM)"
We serviced a
ELECTROLUX DRYER
Model ELFE7637AT0
Near Saint Michael, MN 55376
Matt
Job Details: 07/10/2024
DRYER ISSUES, CUSTOMER INSTRUCTION, UNFAVORABLE NOISE-LOUD NOISE. Theres a vibration noise coming from the dryer. I disassembled dryer and found the blower wheel has a lot of lint in it, causing it to be out of balance. Rollers and idler pulley look good. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
GE REFRIGERATOR
Model PYD22KBLGTS
Near Rogers, MN 55374
Matt
Job Details: 07/10/2024
REFRIGERATOR AND FREEZER BOTH NOT COOLING. Customer said they came home from vacation and both compartments were warm, but still somewhat cooling. They power cycled it and now its cooling fine. I had 39F in the FF compartment and 1F in the freezer. I hooked up SmartHQ and theres no errors that would affect the cooling. There is a software update available, but said nothing about the issue that there having so customer declined me running the update. Refrigerator is testing good. Customer will let us know if they have any more issues.
We serviced a
MAYTAG WASHER
Model mah5500bww
Near Osseo, MN 55369
Adam
Job Details: 07/10/2024
"Unit is nonresponsive. Access access control board and found that Im getting 120 V to the control board. Just nothing is responsive. With all the testing, it is coming down to a bad control board or the display touch panel is bad and not responding to the control board. Need parts listed below. Looks like all parts are discontinued.Board WP22004299Display 22003238; snapped 1 QuickPics, states that autho needed"
We serviced a
LG WASHER
Model WM2016CW
Near Rogers, MN 55374
Matt
Job Details: 07/10/2024
STOPPED WORKING. The drum is broken off the spider support. Washer needs to be replaced.
We serviced a
SAMSUNG REFRIGERATOR
Model RF22R7351SG/AA
Near Coon Rapids, MN 55433
Adam
Job Details: 07/10/2024
Customer complaint is unit not making ice. Found that the icemaker wont cycle and is jammed. Replace icemaker that is the only part square trade sent. Once installed went to test mode unit cycled and filled with water.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA-03
Near Minneapolis, MN 55418
Dakota
Job Details: 07/10/2024
Replaced FF evap cover, defrost sensor and installed drain kit, Cx stated no ice after last visit, during previous visit FzR evap cover was removed and ice was found in Icemaker fan motor causing noise. Suspect air duct for Im fan was not reinstalled properly causing poor cooling in ice box, added extra sealant to fan duct and reassembled air flow from FzR dealt in icebox, air doesnt seem to move quickly though. Recommended to Cx that if ice is not produced after 48 hours to unplug and manually defrost unit with doors open for 12 hours, replug in and wait another 48 hours for ice. If still no ice, generate recall for IM. Repaired.
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INSS03
Near Loretto, MN 55357
Paul
Job Details: 07/10/2024
"Found ice chute door stuck open, causing massive ice cube build up in door. Melted and removed all ice with steamer. Found crusher bin stuck on door even after steaming. Crusher bin is no longer available, did not force off. Ice door 8201756 ice door kit. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Elk River, MN 55330
Matt
Job Details: 07/10/2024
FREEZING UP. Customer said its freezing almost everything in the FF compartment. FF compartment is 30F and freezer is 1F. The compressor is extremely hot as well as the yoder loop. The condenser fan is running. I put refrigerator into test mode and all sensors passed. Damper is opening and closing. I removed the evaporator cover and theres just a really light coating of frost on the evaporator. I defrosted evaporator and after 20 minutes its completely frosted over. The condenser coils are completely plugged with hair and dust. Cleaned off coils. Refrigerator is testing good except the FF temperatures. Customer declined repairs.
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFF
Near Minneapolis, MN 55430
Nate
Job Details: 07/10/2024
Replaced bad igniter. Heats great now. Got to 350 within 10 minutes.