Service History 5

We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Shakopee, MN 55379
Paul
Job Details: 05/28/2021
Leaking. No components leaking watched for 45 minutes.
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Otsego, MN 55330
Phillip
Job Details: 05/28/2021
The washer gives a eU when empty on a spin only cycle. The version is 9 and needs to be a 11 or higher. Im ordering the main Control board. ; ordrd 1 EBR76262102 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FSC23F7TDS5
Near Big Lake, MN 55309
Phillip
Job Details: 05/28/2021
The evaporator was not defrosting. I found the connection from the defrost thermostat to the heater was loose. I fixed the connector so it wont come loose again and defrosted the evaporator. I did put into defrost to verify everything works.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R4EQ4
Near Saint Michael, MN 55376
Phillip
Job Details: 05/28/2021
The refrigerator is running non stop. The evaporator has a low frost pattern. It has a sealed system leak.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/28/2021
The washer stops mid cycle and flashes at random times. The 2 most recent error codes are for a pressure related issue. I ran a full test of each component and everything checked out. I also found that this washer needs a update. Im ordering the main control board. I could not locate the board. Office please research and order the part. WH22X29556 main control board ; states that autho needed
We serviced a
MAYTAG FREEZER
Model NOTAVAILABLE
Near Brooklyn Park, MN 55443
Phillip
Job Details: 05/28/2021
The freezer was only about 10 degrees even set to the coldest setting. The temp is slowly going up. The freezer is low on refrigerant. The evap did not have a full frost pattern. Thw customer will just replace the freezer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55430
Phillip
Job Details: 05/28/2021
The door does not shut because the door hinges are bent and the door binds. The door drops below 90 degrees. Im ordering the door hinge set. 2 hinges come together. ; ordrd 1 5304513274 (Both Hinges)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW1
Near Minneapolis, MN 55442
Phillip
Job Details: 05/28/2021
There is a shirt stuck under the agitator. I was able to get the shirt out but I could not get the agitator bolt out. I tried a impact and its so stuck my impact started to smoke. It seems that there is something stuck under the agitator. I put rust buster on the bolt. Im ordering the agitator and bolt. F3-e2 f0-e4 W11161960 agitator ; ordrd 1 W10752187 (Bolt) and 1 W11161960 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSQ00
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, WATER LINE TO ICE MAKER UNDER THE FRIDGE IS LEAKING, CUST HAS IT SHUT OFF. Inspected and tested. Found the filter housing is leaking. need to install new filter housing. Customer approved repairs. Part on order.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, GETS NOISY AS SOON AS DOORS ARE CLOSED. Customer had refrigerator unplugged and defrosted when I got there. Plugged refrigerator in and tested everything in diagnostic mode. Compressor and fans were running and sounded good. Thermistors, bimetal and heater all tested good. After 45 minutes of running the evaporator was only frosted over about 15-20 percent. The sealed system has failed. Customer is going to use it as is for now and probably replace it soon."
We serviced a
MAYTAG DRYER- GAS
Model SDG2606AWW
Near Burnsville, MN 55306
Delton
Job Details: 05/27/2021
"Replaced drum, tested and dryer is quiet, tumbling and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSQ1
Near Becker, MN 55308
Matt
Job Details: 05/27/2021
"Customer complaint is, FUSES TRIPPING- SOAP WONT DISPENSE-SPARK CAME OUT OF CONTROL BOARD- SHORTED OUT. Inspected and tested dishwasher. Found the power cord at the junction box was melted. Cut out bad wires and rewired connections. Tested dishwasher through a service diagnostic cycle, and everything was working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, NOT COOLING WELL SET TO 35 DEGREES AND COLDEST IT GETS IS 48 DEG AND ICE MAKER NOT WORKING. This is the same refrigerator that we submitted for replacement helper two years ago. It has both the FF evaporator issue and the ice maker issue. There both manufacturer flaws and not covered by homesmart.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PFDA
Near Elk River, MN 55330
Matt
Job Details: 05/27/2021
"Customer complaint is, STILL LEAKING. Inspected and tested refrigerator. Evaporator and drain are clear, pan underneath is empty, water is shut off. Im confident I checked this over as thoroughly as I can. The water has to be coming from somewhere else. The back side of the wall is a bathroom. I removed the ice maker and disconnected the water line at the customer request."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Otsego, MN 55330
Matt
Job Details: 05/27/2021
"Customer complaint is, MAKES LOUD NOISE AT FINAL CYCLE- UNEVEN SOUNDS LIKE RATTLE NOISE LIKE SOMETHING IS LOOSE. Inspected and found the drum is almost completely broken off the spider arm. Washer needs to be replaced."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Minneapolis, MN 55431
Paul
Job Details: 05/27/2021
Complaint was unit has no power. Unit needs a fuse and switches and switch holder. Also magnetron is very loud that is on its way out as well. Control boards and entire machine saturated in oil. Customer wasnt home to talk to but there adult son was. He said they will probably just replace the microwave.Left dad a VM. They Will call back if they want repair done.
We serviced a
GE DISHWASHER
Model GSD3230ZZ3WW
Near Apple Valley, MN 55124
Delton
Job Details: 05/27/2021
Found that motor intermittently not running and when able to get it to run it leaks. Ordering pump/motor assembly and rescheduling.Adding extra time to pull out dishwasher with copper line and small space.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Eagan, MN 55122
Delton
Job Details: 05/27/2021
Leaking out of soap dispenser when in rinse mode. Found that holes that water dispenses out of were clogged with hard water build up so the water came out with too much force causing it to leak. I showed customer and how to clean other wise would need to replace. Customer will get water softener to prevent issue from happening in future.
We serviced a
MAYTAG DRYER- GAS
Model MDG8000BWW
Near Minneapolis, MN 55406
Delton
Job Details: 05/27/2021
Found that belt is broken caused by idler wheel locked up and motor burnt belt. Also rollers worn out. Also the blower wheel is loose and not spinning fully. ordering parts and rescheduling.
We serviced a
KENMORE DISHWASHER
Model 587.151028
Near Minneapolis, MN 55404
Delton
Job Details: 05/27/2021
"Ran dishwasher for 30 minutes, tested and did not find leaks but i did find a lot of soap suds that would overflow. Appears that dish soap and not dishwasher detergent was used and over suds caused the leaks. Informed owner to use cooking oil and ran it several times to rid inside of soap suds.Dishwasher itself is working good and no leaks besides the excess suds."
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55410
Delton
Job Details: 05/27/2021
"Replaced switch holder, fuse and micro switches, tested and microwave turns on and is heating and working good.Office: will need to contact customer and collect payment.
We serviced a
GE DISHWASHER
Model PDWF280P00S
Near Burnsville, MN 55337
Delton
Job Details: 05/27/2021
"Dishwasher runs but dishes still dirty. Found that filter and spray arms are fully clogged with crud/debris/hard water build up. Ordering filter, upper and lower spray arms and rescheduling.; schdld next appmnt for 6/2 WED !"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Eagan, MN 55122
Delton
Job Details: 05/27/2021
"Will leak on floor intermittently. Customer says 1-5 loads itll leak alt on floor. Also will leak when not in use. Based on the explanation the water valve is not fully shutting off and leaks slowing causing dishwasher to overflow. Replaced water valve and cleaned out filter, tested and dishwasher is running and working good and no leaks as im here.
We serviced a
LG RANGE- ELECTRIC
Model LRE3023ST
Near Minneapolis, MN 55442
Nate
Job Details: 05/27/2021
"Oven runs 70 degrees too cold. Ended up finding a bad relay board.
We serviced a
KENMORE DISHWASHER
Model 66517462300
Near Minneapolis, MN 55424
Paul
Job Details: 05/27/2021
"Complaint was unit not dissolving pods and not cleaning. Also upper wash arm broken, and lower rack rusted out. Also needs wash pump. And door falls easily. Needs link and cam kit too. Dana this customer would like us to ask about coverage on rack and also ask for a cash out, they might want the cash out offer over a repair. So they would like to know how much a cash out would be before going ahead with repair.
We serviced a
BOSCH DISHWASHER
Model SHU43C06UC/17
Near Eden Prairie, MN 55347
Paul
Job Details: 05/27/2021
"Complaint was unit has water left in unit when done. Found fried in the junction box. Fixed wire and tested Unit drains great. See picture. Also started cycle and told customer to call me when it was done, To let me know if it drains or not at end. Customer talked to me end of day and said unit drained great. So all fixed.
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Chanhassen, MN 55317
Paul
Job Details: 05/27/2021
Complaint was unit not washing well and making horrible noisesNeeds drain pump cleaned out and needs a new wash sump/pump. Customer will just replace unit doesnt really like unit.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Chaska, MN 55318
Paul
Job Details: 05/27/2021
Complaint was unit not making ice. Went and picked up new icemaker. Installed issue fixed.
We serviced a
KENMORE DRYER- GAS
Model 110.875848
Near Chaska, MN 55318
Paul
Job Details: 05/27/2021
Complaint was unit not tumbling. Fuses were good. Unit needs a new timer. Please find parts
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Jordan, MN 55352
Paul
Job Details: 05/27/2021
Complaint was unit not spinning. Needs new motor assembly. Went and got parts installed and tested issue fixed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD4800BQ2
Near Shakopee, MN 55379
Paul
Job Details: 05/27/2021
Installed kit issue fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF3
Near Plymouth, MN 55446
Nate
Job Details: 05/27/2021
Refrigerator has been running on the cold side now. 25? in the lower section of the fresh food. Fresh food thermistor wind tested is testing at 10? warmer than what it actually is in the fresh food.
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Champlin, MN 55316
Nate
Job Details: 05/27/2021
There was condensation around the ice dispenser on the outside of the fridge after they had turned on a turbo ice option. The very tip of the water dispenser was frozen. This happened on an exceptionally hot and humid day. They turned off the turbo ice option and they did not feel cold coming out anymore from above the water and ice dispenser and the condensation immediately went away.Looked everything over and even though everything is good now my best educated diagnosis is that at turbo ice option cool things down really fast around the water dispenser causing it to start to freeze and the ice poking out of it coming in contact with the human air caused condensation to form. I checked for service bulletins and could not find any about this being a known issue.
We serviced a
KENMORE REFRIGERATOR
Model 106.565664
Near Champlin, MN 55316
Nate
Job Details: 05/27/2021
"Customer unplugged the refrigerator. They plugged it back in and it was cooling great when I got there. I just did the defrost heater and that runs great, I steamed out the drain hole on the condensation pan and made sure that was clean, I vacuumed out the coil underneath, and put some lubricant on the drain pan to help water go down the drain. Told customer it will probably be 12 hours before everything is nice and cool again."
We serviced a
KENMORE STACKED WASHER
Model 110.947623
Near Minneapolis, MN 55445
Nate
Job Details: 05/27/2021
Washer not running. Found a bad switch. Replaced and it runs great.
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Minneapolis, MN 55443
Nate
Job Details: 05/27/2021
Frost building up in freezer. Found a ton of frost buildup where it is supposed to seal. Steamed the seal and steamed out a bunch of the frost and now its seals great.
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Nate
Job Details: 05/27/2021
"Complaint is that its not washing well. I ran it through a cycle and it heats great, circulates awesome, drains really well, the water is soft, the only thing I found was after filling and draining six or seven times there was still a ton of detergent suds in the washer. Customer said they were using a product to clean hard water deposits out and it looks like that caused a lot of sides. They also were using cascade. Recommended they switched to finish.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756AEW
Near Albertville, MN 55301
Matt
Job Details: 05/27/2021
"Customer complaint is, FEELS HOT- HOT TO THE TOUCH. Inspected and found the condenser fan motor has failed. Needs a new motor. Part on order.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Medina, MN 55340
Seth
Job Details: 05/27/2021
"Customer complains he hit the same air as last year and F3E2. Upon arrival and inspection I found the following errors were stored F3E1 - water level error, F5E4 - door switch error, F8E3 - overflow error, F8E1 - no water. No errors as mentioned by the customer. It was a high pitch wine answer the motor was in the spin cycle but unit finishes and completes service diagnostics successfully. I cleared the error codes. It was unable to duplicate or find any issues. I double check and re-diagnosed test number 10 from the service diagnostics finding no issues with previous work done. no issues found."
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL12US
Near Minneapolis, MN 55446
Seth
Job Details: 05/27/2021
"Stopping intermittently, no advancing. No stored error codes were present. PCB is loud you can hear hissing from the capacitors on the board. Part is on order
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Seth
Job Details: 05/27/2021
"Not cooling FF section. Failed evaporator fan, part is on order
We serviced a
GE WASHER TOP LOAD
Model WPGT9360E0WW
Near Plymouth, MN 55446
Seth
Job Details: 05/27/2021
Noisy when agitation occurs. Loose wash plate was found. I cleaned and treated the wash plate bolt with lock tight. I tested with a load it worked perfectly.
We serviced a
KENMORE REFRIGERATOR
Model 59675262701
Near Maple Grove, MN 55369
Seth
Job Details: 05/27/2021
The ice maker shut off bar had fallen out of the ice maker. I straightened the bar and reinstalled it. The ice maker is now fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5540SQ0
Near Osseo, MN 55311
Seth
Job Details: 05/27/2021
The washer is not spinning. Unit needs a new transmission and clutch. We need to see what the warranty wants to do with this one.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model n/a
Near Rogers, MN 55374
Seth
Job Details: 05/27/2021
F33 error not completing cycle. Upon arrival and inspection I found the rear main bearing had three eights inch play. I spoke with customer about the Eminem failure of his rear main bearing. He declined the quote to repair and fix the drain pump issue.
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Saint Michael, MN 55376
Seth
Job Details: 05/27/2021
"Not cleaning. Circulation pump has failed, part is on order.
We serviced a
KENMORE WASHER FRONT LOA
Model 417.4112241
Near Maple Grove, MN 55311
Seth
Job Details: 05/26/2021
I replaced the the control board and the water level sensor. I tested by watching a whole delicate cycle. The washer is now fixed
We serviced a
MAYTAG WASHER TOP LOAD
Model A882
Near Otsego, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, WONT SPIN. Inspected and tested washer. It filled, agitated, drained and when it went to spin the belt was slipping. I was able to adjust it and oiled up the slide. Put a load of towels in and it was working great and spun them out nicely. Washer is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4616FW0
Near Rogers, MN 55374
Matt
Job Details: 05/26/2021
"Customer complaint is, WONT SPIN. Inspected and tested dryer. Found the belt was broken. to install new belt. Customer approved repairs. Installed new belt and tested. Dryer is now fixed.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBS307PDS12
Near Maple Grove, MN 55311
Matt
Job Details: 05/26/2021
"Customer complaint is, CONVECTION OVEN-won't turn on/door locked. Inspected and tested oven. Found the main board has failed. Needs a new board. Part on order.
We serviced a
GE WASHER FRONT LOA
Model GFWN1100H1WW
Near Rogers, MN 55374
Matt
Job Details: 05/26/2021
"Customer complaint is, START BUTTON IS BROKEN. Inspected and tested washer. Found the start button was broken off on the back side of the panel. Needs new control panel
We serviced a
KENMORE DRYER- GAS
Model 110.727021
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
The dryer heats but does not tumble. Motor comes on. Drum can be spun manually both directions. Unit needs a new belt.
We serviced a
LG MICROWAVE
Model LMV1831SW/00
Near Plymouth, MN 55441
Phil
Job Details: 05/26/2021
The handle is broken off. The customer tried to epoxy backon and there is epoxy all over the door. The door needs to be replaced with the handle.
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Big Lake, MN 55309
Phil
Job Details: 05/26/2021
"The fridge is noisy, and ice under the bottom crisper. Same issues as 3 months ago.
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KS4
Near Carver, MN 55315
Paul
Job Details: 05/26/2021
"Complaint was unit not cooling properly and leaking. Unit has the known rust ball issue, Not repairable unit needs to be replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QS1
Near Maple Grove, MN 55311
Nate
Job Details: 05/26/2021
Replaced bad freezer seal. Seals great now.
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9220302
Near Minneapolis, MN 55424
Phil
Job Details: 05/26/2021
The front 2 burners do not heat right. The front left for sure has issues and the switch is making loud noises. The front right is marginal. Ordered both switches.
We serviced a
GE REFRIGERATOR
Model tbx16datgrwh
Near Minneapolis, MN 55447
Phil
Job Details: 05/26/2021
The fridge and freezer are both warm. Fresh food section is 44 degrees. The ice on the top of the freezer will not freeze but the ice on the bottom is frozen. The fan is not on. I am pretty sure this has a defrost issue or the evap drain is blocked and froze the fan.
We serviced a
LG DRYER- ELECTRIC
Model DLE5977S
Near Eagan, MN 55123
Phil
Job Details: 05/26/2021
"They said they drying results are poor. The dryer has heat. They said they had the vent cleaned and inspected. The dryer seems to be OK and is consistently heating. They are going to wash a load of clothes, disconnect the dryer from the vent and see what kind of drying results they get. If the unit is still not drying right, we will need to check it out again. Please follow up on Friday andd see what kind of results they got with the test.
We serviced a
BOSCH DISHWASHER
Model SHE3AR56UC/08
Near Maple Grove, MN 55369
Nate
Job Details: 05/26/2021
"Needs latch for door and cabinet assembly 00636708 is not available anywhere. Can you see if we can find this latch? If so, we will need to order the other latch part which goes in the top of the door. 00618716.Doesnt run since door cant latch. Also, buttons on control were recessed. Took door apart and put back together and they are much better now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model RUBBED OFF
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
the lower portion of the fridge seal is coming off. This needs to be reinstalled properly.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Eagan, MN 55123
Delton
Job Details: 05/26/2021
"Found that the door latch inside door, the plastic piece that holds the spring worn out. I was able to mode spring to metal piece that keeps tension. Tested and door now latches and microwave is heating and working good.If problem continues the door would need to be replaced as the plastic piece is part of the door chassis."
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Osseo, MN 55311
Seth
Job Details: 05/26/2021
Customer complained that after his self clean an F 10 or error occurred. Upon arrival and inspection I found the microwave was in working order but the elements would not fire up. I pulled wall oven from the cabinetry and found a high limit had blown. I reset it and tested the bacon broil functions are both working. I ran a bake up to temperature and watched just to ensure no additional failures were found.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TD
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
The microwave will pop the breaker if the open the door while cooking. This unit has a service bulletin out for a kit. Ordered kit.
We serviced a
KITCHENAID RANGE- GAS
Model kgst30hwh6
Near Burnsville, MN 55337
Phil
Job Details: 05/26/2021
Bake does not heat at all. No glow from the igniter. Unit needs a new igniter. This unit takes the flat igniter.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Dayton, MN 55327
Matt
Job Details: 05/26/2021
"Customer complaint is, HIT START AND IT FILLS BUT THE SPRAY ARMS DON'T GO AND NOTHING HAPPENS, WATER DOES DRAIN. Inspected and tested dishwasher. Found the circulation pump has failed. nee to install new pump. Customer is undecided on what they are going to do. They will call us if they want us to order the pump and go back to install.
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Seth
Job Details: 05/26/2021
"Not cooling. Freezer was 25deg all fans were running and compressor was running. Unit has a failing sealed system, issue is not covered by their warranty."
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Minneapolis, MN 55446
Seth
Job Details: 05/26/2021
Customer complains the dishwasher will not drain or circulate. Upon arrival and inspection I found the onboard fuse on the main control board have failed. Which affects both circulation and drain pump. I priced control board and found it to be a national back order to be manufactured again in July. I called GE and they recommended the drain pump and circulation pump be changed at the same time as the main control board as a high voltage draw typically is the cause of the failure of the fuse thats on the board and its typically the circulation pump. Customer had previously replaced the heater assembly and the drain pump. customer was unable to make a decision at the moment will call into the office if he wants to move forward. Note be sure to use only the newly redesign control board per GE the old control board part number has many defects and will cause customer problems down the road.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Minneapolis, MN 55443
Nate
Job Details: 05/26/2021
"Icemaker not working. Found a ton of frost built up beneath Icemaker. The back of fridge has rusty water marks. Big yoga mat for insulation on back. No fix for this. Yoga mat actually further insulates, causing things to freeze even more. Explained this to customer. Told them if it was less than 5 years old they might get helped by Electrolux, but it was manufactured 8 years ago it looks like."
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
Customer complains the icemaker is not working in the refrigerator door. upon arrival and inspection I found temperatures in the freezer compartment in the door of the refrigerator was between 25 and 30?F. The freezer was around 18?F. The fridge has a failing sealed system.
We serviced a
MAYTAG WASHER TOP LOAD
Model SAV515DEWW
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
I replaced the leaking drain hose. I tested the washer the leak is gone.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC215EW1
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
Customer complains to dryer will start and then stop suddenly. Upon arrival and inspection I found line voltage was dropping when a load was applied at the wall. I reset all the 240 V breakers but was unable to restore line voltage. Customer will need to contact a licensed electrician he has a problem with his power source.
We serviced a
SAMSUNG REFRIGERATOR
Model RS263TDBP
Near Corcoran, MN 55340
Seth
Job Details: 05/26/2021
"Not cooling, upon arrival and inspection I tested the unit and found no error codes. I physically inspected the evaporator and found frost buildup coming out of the vents. I checked the drain and it was open and free and clear. I checked in STG and found six different possible failure points for cooling issues. I advise the customer that we manually defrost it and begin working through the process of finding the failed component.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2125211
Near Minneapolis, MN 55428
Nate
Job Details: 05/26/2021
"The water in their house hasnt been running great lately. I showed customer where I turned off water last time. It was just the valves for the washer. Those are on. I turned on the water at the wash tub faucet and it came out super slow for a minute, then started spraying out. Customer showed me the bathroom and how brown sludge comes out. Water barely comes out. Told him they will need a plumber. Washer runs fine."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS-0
Near Minneapolis, MN 55446
Nate
Job Details: 05/26/2021
Replaced about diode and magnetron and the microwave heats great now.
We serviced a
GE RANGE- GAS
Model JGBP28SEJ1SS
Near Minneapolis, MN 55427
Nate
Job Details: 05/26/2021
And it would not. Or when they set it to 400 after it cost preheated it would shut off. Ignitor for bake and broil both ignited awesome. Texted wires and there were no flyers or signs up. Check temperatures while in preheat it to 400 and it got up to 490. Based off of what is described and what ive seen I ordered a control board
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EW/A3
Near Minneapolis, MN 55427
Nate
Job Details: 05/26/2021
"Squealing. Found a bad idler pully. Replaced, oiled rollers, vacuumed out, tested airflow. 22mph behind dryer and 22 outside. Great airflow.
We serviced a
LG WASHER FRONT LOA
Model WM2301HW
Near Minneapolis, MN 55406
Delton
Job Details: 05/26/2021
Found that inner tub and bearing are bad and when in spin mode rattles and inner tub is hitting front tub and door boot causing burning smell and smell shavings of debris from that. Informed customer that its not worth it to repair as the parts/labor would costs as much as new one.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Minneapolis, MN 55407
Delton
Job Details: 05/26/2021
"Replaced motor/sump assembly, tested and dishwasher is running and working good."
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Minneapolis, MN 55417
Delton
Job Details: 05/26/2021
"Not draining. Found that the drain pump fins are broken and not attached to motor shaft and spinning. CUstomer approved estimate. Replaced drain pump, tested and washer now drains. I did find there is a rip in door boot where glass hits rubber door boot and leaks a little. Customer declined to fix that.Washer drains, spins and is working good.
We serviced a
GE WALL OVEN- ELECT
Model PT956S0M1SS
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
Installed temp sensor and board and tested issue fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVWH5
Near St. Louis Park, MN 55426
Delton
Job Details: 05/26/2021
Customer says fridge stopped working and front controls were blank and not responsive but lights were on inside fridge. As i am here the refrigerator is running and cooling. Checked functions and refrigerator is working good as im here. Based on the model and issue it appears it is related to control board. I explained to customer and she wanted to go ahead and proceed with replacement of control board anyways.Ordering part and rescheduling.
We serviced a
LG DRYER- ELECTRIC
Model DLE5977W
Near Minneapolis, MN 55436
Delton
Job Details: 05/26/2021
Making loud squealing when running. Found that front two rollers are locked up. Replaced rollers and cleaned inside of lint build up. Tested and dryer tumbles quietly and is working good.; pckd up 2 4581el2002h (Roller)s
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Apple Valley, MN 55124
Delton
Job Details: 05/26/2021
"Not drinking. Found that small rock was stuck in drain pump, removed debris, tested and washer now drains and spins. Washer is working good."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK1WW
Near Albertville, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, FILLS BUT WON'T SPIN, NOT SURE IF IT AGITATES EITHER. Inspected and tested washer. Found the belt has come off, because the transmission is leaking a ton of oil onto the pulley. Needs a new transmission and belt. Also getting a lid lock error. I think we should replace the lid lock if we do the repairs. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL RANGE- GAS
Model SF272LXTD2
Near Otsego, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, BURNER KNOB NOT WORKING. Found the front right burner valve is broken. Installed new valve and tested. Burner is now fixed."
We serviced a
FRIGIDAIRE FREEZER
Model 25322442412
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
"Complaint was unit has frost building. Unit needs new door seal. Door has to be split and liner pulled to replace seal, Customer will call if they want repair done.
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS05
Near Eden Prairie, MN 55346
Paul
Job Details: 05/26/2021
Complaint was burner not working. Needs new gas manifold. They will call if they decide to do repair.
We serviced a
GE REFRIGERATOR
Model ZISS480DRJSS
Near Chanhassen, MN 55317
Paul
Job Details: 05/26/2021
Ice dispenser door leaking air. Not covered by warranty
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 05/26/2021
"Complaint was unit not lighting, unit needs lots of work. Will need 2 hours for repair
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Hopkins, MN 55343
Paul
Job Details: 05/26/2021
Complaint was unit not cooling and icmaker frosting and not making ice. Unit needs both kits.
We serviced a
GE DISHWASHER
Model GHDA656L00SS
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
"Installed new drain hose, the old one had a cut in it.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Chaska, MN 55318
Paul
Job Details: 05/25/2021
Hose clamp on pump had a very slow leak. Tightened issue fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHAXVS01
Near Chaska, MN 55318
Paul
Job Details: 05/25/2021
No ice, unit needs new optic boards
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEQ
Near Savage, MN 55378
Phil
Job Details: 05/25/2021
"No ice, water from the dispenser works. This unit takes the common icemaker we stock.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Bloomington, MN 55437
Delton
Job Details: 05/25/2021
Ran test mode and had heater error. But during test heater works. Ran normal mode and heater did not come on. Something wrong with control board and sensor. Ordering control board and optical sensor and rescheduling.
We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Rogers, MN 55374
Phil
Job Details: 05/25/2021
The fridge is barely cooling. This unit was manufactured March of 2017 and has a linear compressor. They are going to call LG since they are covering the parts and labor for 5 years on these compressors.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8400TW03
Near Elk River, MN 55330
Phil
Job Details: 05/25/2021
The unit is noisy. Bearings have failed.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF376AQH
Near Becker, MN 55308
Matt
Job Details: 05/25/2021
"Customer complaint is, OVEN RUNS TOO HOT AND BURNS FOOD, OR NOT COOKING AT ALL. Inspected and tested oven. Oven temperatures were averaging right at 350F when it was set at 350F. I replaced the temperature sensor probe anyway. Oven is working great.
We serviced a
LG DRYER- GAS
Model DLGX3571W
Near Elk River, MN 55330
Matt
Job Details: 05/25/2021
"Customer complaint is, NO HEAT. Inspected and tested dryer. Found the ignitor has failed. Customer approved repairs. Installed new ignitor and tested. Dryer is now fixed.