Service History 5

We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Excelsior, MN 55331
Phillip
Job Details: 09/01/2021
I replaced the door boot/gasket. I ran the washer and there was no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Rogers, MN 55374
Matt
Job Details: 09/01/2021
"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. Quoted customer to install new ice maker. . Part number DA97-00258J if they want us to order it."
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model 6498VVV
Near Eden Prairie, MN 55346
Delton
Job Details: 09/01/2021
"Found that control board plastic tabs broke that control settings. Control board would need to be replaced. . Control board part# 74002888. If part is found customer is wanting new appliances anyways and wants the cash out option.; saved tckt"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Rogers, MN 55374
Matt
Job Details: 09/01/2021
"Customer complaint is, DOOR WON'T STAY SHUT. Inspected and found the door lock assembly was broken. Also the hinge and door are broken. Needs a new door lock, door and hinge. Quoted customer to replace the door lock, and . if he wanted the door fixed. Door closes and latches fine if you pick up when you shut it. Customer just wanted me to replace the lock. Installed new door lock and tested. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDM24SEWH2
Near Eden Prairie, MN 55346
Delton
Job Details: 09/01/2021
"The cancel button and couple of cycle select buttons do not respond. Also the soap dispenser door wont shut. Door seal is corroded and ripped. Upper and lower racks are rusting, not sure if covered? Lower rack W10134647; upper rack WPW10253040; door seal w1196317; soap dispenser wpw10616003; control board 9743448 NLA; User interface PCb 9743243 NLA;; saved tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE3500AYW
Near Eden Prairie, MN 55347
Delton
Job Details: 09/01/2021
"Dryer wont start, Found that timer knob plastic broke and knob is not actually turning timer to start cycle from the off position. Ordering knob and rescheduling.; ordrd 1 Wp33001621 (Knob)"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF366DCE
Near Minneapolis, MN 55410
Delton
Job Details: 09/01/2021
"Found that when oven heats up the display will go dead. Checked wires and solder points and all looks good when it cools off it turns back on. Control board failure. Needs new control board. Part not in stock control board 5304509493. Please look for part and contact customer with estimate.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GSD5200G00WW
Near Burnsville, MN 55337
Delton
Job Details: 09/01/2021
"Replaced parts, tested and rack slides in and out, and dishwasher is draining and working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBF
Near Apple Valley, MN 55124
Delton
Job Details: 09/01/2021
"Replaced ice chute door seal, tested bad adding small water into and it hold water. Seal is sealing all the way around. Should no longer leak. Refrigerator is working good."
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Maple Grove, MN 55311
Seth
Job Details: 08/31/2021
Customer complaints the fridge is not cooling the lights flicker or come on and off unit will pop on and work for a while and then shut off. Upon arrival an inspection I found two bulged capacitors on the main control board. This is a no defect of this model unit need to control board. Customer declined service he also would not play the remainder due for his service work he owes $63.70 he wants to work with you directly to pay that.; used 1 WR55X11098 (MAIN BOARD) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEC6646AQ2
Near Becker, MN 55308
Matt
Job Details: 08/31/2021
"Customer complaint is, AUTHO DRY NOT WORKING BUT WORKS ON TIMED SETTING. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is working great. Dryer is now fixed. The vent on the back of the dryer is the flexible plastic material. Recommended customer have the vent replaced and cleaned."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE366LVS0
Near Becker, MN 55308
Matt
Job Details: 08/31/2021
"Customer complaint is, DISPLAY NOT WKG & OVEN NOT HEATING COOKTOP WONT WORK BUT LCD LITES UP IF TURN ONN COOKTOP. Inspected and tested. Found the power cord and block were melted. Installed new cord and block. Tested and range is working great. Range is now fixed. ; used 1 Wp9761958 (CORD BLOCK), and 1 CORD-3PRONGRANGE (84603 3 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Otsego, MN 55330
Matt
Job Details: 08/31/2021
"Customer complaint is, CAN GET IT TO WASH BUT ONLY ON NORMAL AND THAT TAKES A LOT OF DOING TO GET IT TO DO THAT. Inspected and found the control panel is failing. Needs a new control panel. Quoted customer to install new control panel. Part is not in stock. Customer is going to talk to her husband and will get back to us if they want us to look for the part. Part number is W10911042 if they want us to order it."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DW3
Near Saint Michael, MN 55376
Matt
Job Details: 08/31/2021
"Customer complaint is, All lights come on but wont start. I replaced the thermal fuse but still not working. Inspected and found the motor relay on the board has failed. Quoted custome to install new board. Customer approved repairs. Part on order. ; ordrd 1 W10827974 (Main board)"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3056KFC
Near Minneapolis, MN 55416
Delton
Job Details: 08/31/2021
"Found that left burner spark switch was not lined up and wasnt sparking when turning knob. Realigned and secured switch/wire harness and now sparks and all burners work. Light bulb was not screwed in all the way, screwed in bulb and oven light is working. Range is working good.If problem continues with burners not working order wire harness 316219023"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/31/2021
I replaced both parts. I ran in a test and its heating good.
We serviced a
GE DRYER- GAS
Model GTDP300GM0WS
Near Plymouth, MN 55446
Seth
Job Details: 08/31/2021
Not heating. dryer duct was 25% blocked. I also replaced coils. I watched 5 cycles the heat was consistent and within manufacturers specs. Dryer is working as designed.; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE REFRIGERATOR
Model 1069555983
Near Minneapolis, MN 55427
Nate
Job Details: 08/31/2021
"Owner cleaned coils, I checked it over, runs great. Fans and compressor running great. Fresh food 38 degrees and freezer 1. Everything checks out good."
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHBL1
Near Hopkins, MN 55305
Nate
Job Details: 08/31/2021
Coming back to replace broken drain line tomorrow. Vacuumed all the water out of the dishwasher and turned off water to dishwasher. Unplugged it too. Customer will not use kitchen sink until after I do the repair tomorrow. ; ordrd 1 WP3374077 (Drain hose)
We serviced a
LG STACKED DRYER
Model WM3997HWA/01
Near Minneapolis, MN 55408
Nate
Job Details: 08/31/2021
"Not draining. Has a bad drain pump. Replaced, runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT5070CW
Near Maple Grove, MN 55311
Phillip
Job Details: 08/31/2021
The customer said it gave the UE error. He said it was a upper case E. I spun the basket and it made a clicking sound. I found the motor but had come loose and fellOff. I made sure all the screws were tight and put loch thread on the nut threads then put it back on. I ran a spin cycle and its working good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF5
Near Plymouth, MN 55442
Seth
Job Details: 08/31/2021
Fridge temps too cold and frost in freezer. Refrigerator temperature was set a 38? but sadly customer had overfilled the shelves and was not using refrigerator as designed by manufacture. I educated customer on needing to leave a gap at the back of the shelves This ensures there are no cold and hot spots alowing air to freely flow and mix. The frost in the freezer its been caused by broken bins. Two of the bins are damaged and one bin will not set in place and holds the door open. Please replace the two bins of covered by warranty. I left specific instructions for customer to adjust temperature and change behaviors unloading fresh food section. The refrigerator is working as designed. 240351602 qty 2 needed.; saved tckt
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model S
Near Maple Grove, MN 55311
Phillip
Job Details: 08/31/2021
"Dryer would not run at all. I found a thermal fuse was bad. I replaced a fuse and on air only the dryer started heat. I found the heater relay was burnt the connections going to it were burnt. I tried to replace it and repair it but the damage to the board was too bad. Im ordering the main control board. The customer is paid in full.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 WPW10542001 (Control)"
We serviced a
KITCHENAID VENT HOOD
Model KHTU165RSS1
Near Maple Grove, MN 55311
Phillip
Job Details: 08/31/2021
The lights did not work. I found the fuse for the lights was bad. I replaced the fuse and now the lights work. ; used 1 MICRO1 (15 AMP FUSE) from stock
We serviced a
KENMORE RANGE- ELECTRIC
Model 79097503002
Near Minneapolis, MN 55443
Seth
Job Details: 08/31/2021
Inconsistent heat. Oven heat beard is failing and not maintaining temps. I quoted job customer will call if they want to move forward.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.975626
Near Minneapolis, MN 55424
Delton
Job Details: 08/31/2021
"Dryer making loud noise and not drying well. Found that there was several socks and smaller garments that had gotten stuck in blower wheel making noise and blocking sir flow. Removed clothing and cleaned out dryer of lint build up, tested and dryer runs quiet and is cycling heat correctly. Dryer is heating and working good.Appears that only way clothes could of gotten into blower wheel if they ran a cycle without the lint trap not sure how else it would of gotten in there.110"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AAPN/XAA
Near Minneapolis, MN 55439
Delton
Job Details: 08/31/2021
"Refrigerator not cooling, at room temperature. Found that power is going to compressor but compressor just staggers and not running. Compressor is bad. Would need sealed system compressor repair. ; saved tckt , states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWW
Near Minneapolis, MN 55431
Delton
Job Details: 08/31/2021
"Dishwasher not filling with water. Found that float valve was stuck up with gunk and thats why it didnt fill. Cleaned it, tested and dishwasher fills and runs. Found that there is a lot of suds. Cleaned out dishwasher of suds. Tested and dishwasher is washing and working good."
We serviced a
LG REFRIGERATOR
Model LFXC24726S/04
Near Plymouth, MN 55442
Nate
Job Details: 08/30/2021
"customer unplugged her water heater from that outlet that was on the same circuit as the refrigerator and it has not been tripping since then. Also, I pulled the refrigerator out a half inch so that the doors open OK now with no issue."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR556LRKS0
Near Big Lake, MN 55309
Matt
Job Details: 08/30/2021
"Customer complaint is, SHOCK WENT THROUGH IT AND NOW OVEN AND LIGHTS WON'T WORK BUT BURNERS DO WORK. Inspected and found the thermal fuse has failed. Needs a new fuse. Installed new thermal fuse and tested. Range is working great. Range is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 106.742544
Near Becker, MN 55308
Matt
Job Details: 08/30/2021
"Customer complaint is, Excessive frost build-up in THE freezer. Inspected and found the freezer top and side walls were all frosty. Defrosted freezer and evaporator. I watched evaporator freeze back over and after 20 minutes it was only frosted over about 50-60 percent. Sealed system is failing. Refrigerator will need to be replaced. Also the bottom left corner of the FF door is not sealing all the way. I think thats what all the frost is from."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FW0
Near Minneapolis, MN 55417
Delton
Job Details: 08/30/2021
"Found that the micro switches were flaking out and not switching when door was opened/closed. Replaced micro switches, tested and now responds and correlates correctly.; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Wayzata, MN 55391
Phillip
Job Details: 08/30/2021
When the fridge was plugged in it would pop the breaker. I found the freezer temp sensor was popping the breaker. Im ordering the temp sensor.; ordrd 1 6500JB2002T (Sensor)
We serviced a
KENMORE DRYER- GAS
Model 110.928221
Near Otsego, MN 55362
Matt
Job Details: 08/30/2021
"Customer complaint is, not able to access all features some buttons not working. Inspected and found some of the buttons dont respond to pressing them. Needs a new control panel.. Part number is 8529879 . ; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD6200SW2
Near Minneapolis, MN 55412
Nate
Job Details: 08/30/2021
"Gives an F1 error. Control board. I put in test mode, thats the only error. Did ohms test between P8-4 and P9-1. Ohms at 1.5, which it says to replace main PCB. Ordered new board WPW10111617 and coming back to replace.; ordrd 1 WPW10111617 (Control board)"
We serviced a
AMANA REFRIGERATOR
Model ASD2626HEQ
Near Minneapolis, MN 55422
Nate
Job Details: 08/30/2021
"Not cooling. Has a bad compressor. Used hard start relay, compressor ran for 10 seconds then did the same grinding humming sound its been making and then stopped."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.673226
Near Minneapolis, MN 55412
Nate
Job Details: 08/30/2021
"Dryer not drying clothes. Ran it with vent connected. Ran at 285 degrees. With vent disconnected it runs at 195. Airflow outside is 26, behind dryer is 27. I cleaned out the bulkhead just to make sure theres really good airflow. Nothing else to fix."
We serviced a
KENMORE DISHWASHER
Model 665.175122
Near Otsego, MN 55330
Matt
Job Details: 08/30/2021
"Customer complaint is, POURED WATER OUT THE BOTTOM OF IT. Customer said the first time they used it water poured out the middle of the door as soon it started washing. I started a pots and pan cycle and let it run for 15 minutes and then cancelled and drained it. It never leaked. They said they use the smart auto cycle, so I started it on that to and it never leaked. Dishwasher is not leaking for me. Maybe something that was on the bottom rack was deflecting water at the door?"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Rogers, MN 55374
Matt
Job Details: 08/30/2021
"Customer complaint is, LEAKING A LOT AND FLOODED KITCHEN AND BASMENT. Inspected and tested. Ran dishwasher until it drained and it never leaked. Let it fill and drain a couple times and everything worked great and sounds good. Dishwasher is not leaking for me."
We serviced a
GE WASHER TOP LOAD
Model WHDSR316G2WW
Near Albertville, MN 55301
Matt
Job Details: 08/30/2021
"Customer complaint is, Metallic/ burning smell coming from machine AT MID WASH. Inspected and tested. Ran washer and it filled, agitated, drained and spun nicely and I did not smell anything. I put a load of towels in there and watched it through the whole cycle and it sounded good and everything was working great. Im not finding anything wrong with this washer. Washer is working normal for me."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5530SQ0
Near Wayzata, MN 55391
Phillip
Job Details: 08/30/2021
The dryer would not tumble. The belt was broken. I installed the rebuild kit. It works great now. ; used 1 4392065 (REBUILD KIT) from stock
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD8430ADS
Near Loretto, MN 55357
Seth
Job Details: 08/30/2021
I replaced the heat smooth cooktop. The cooktops now fixed please call and collect payment.
We serviced a
GE DRYER- GAS
Model NOTAVAILABLE
Near Plymouth, MN 55446
Seth
Job Details: 08/30/2021
"Dryers loud I found the name plate was missing on the dryer. Luckily I knew that it needed that dryer bearing repair kit we stock. Any further repairs will be possible as we dont have the exact details on the machine.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WE49X20697 (FRONT BEARING GLIDE KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Wayzata, MN 55391
Phillip
Job Details: 08/30/2021
All the wheels on the lower rack are broken. It needs 4- WPW10195417 rack wheels. ; states that autho needed
We serviced a
FRIGIDAIRE STACKED WASHER
Model FAFW3801LW3
Near Wayzata, MN 55391
Phillip
Job Details: 08/30/2021
The gasket has mold on it. I quoted the customer for the part and labor to replace it. The customer will try to clean it again.
We serviced a
WHIRLPOOL STACKED DRYER
Model WED9400ST0
Near Excelsior, MN 55331
Phillip
Job Details: 08/30/2021
The customer complaint was the dryer would run but not heat. The dryer compartments were tested good. I was only getting 120 from the outlet and not 240 volts. We flipped the breaker and now I was getting 240. The dryer now heats up good. I found no other issues with the dryer.
We serviced a
LG WASHER FRONT LOA
Model WM3770HWA
Near Eden Prairie, MN 55346
Phillip
Job Details: 08/30/2021
Complaint was washer vibrating and making noise. I pulled the washer out and found the rear access panel was bent in. I removed the panel and I could tell the motor was rubbing against the rear panel. I bent the panel out and put it back on. I ran a small load or my rags through the wash and spin and the washer is working fine.
We serviced a
BOSCH REFRIGERATOR
Model B22CS80SNS/01
Near Minneapolis, MN 55446
Phillip
Job Details: 08/30/2021
The freezer is not cooling well but the fresh food does cool. I removed the freezer evaporator cover and found a ball of frost accumulating on top of the evaporator at the suction line. The refrigerator is losing coolant. Advise the customer that they can either try and have it fixed or replaced the whole unit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TD3
Near Plymouth, MN 55446
Phillip
Job Details: 08/30/2021
The ice maker fill tube was frozen again. Everything looked of with the evaporator and looks to be defrosting. Im ordering the seal kit. ; ordrd 1 5303918784 (Seal kit)
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Seth
Job Details: 08/30/2021
"I replaced the dispenser and tested the dishwasher. I tested the water and their softener is working much better now. The dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GLD4200L00WW
Near Minneapolis, MN 55428
Seth
Job Details: 08/30/2021
Not draining or cleaning well. Unit is heavily contaminated by minerals. Pump had foil and plastic in it. I cleared the debris and re-routed his drain hose that was improperly installed. The unit drained and pumped as designed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMO205KFB
Near Minneapolis, MN 55443
Seth
Job Details: 08/30/2021
Burned smell and now no longer works. Burned filter board part is on order; ordrd 1 5304492543 (Filterboard)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Maple Grove, MN 55369
Seth
Job Details: 08/30/2021
The dishwasher Consol Eli does not respond and is stuck flashing an error code. Upon arrival and inspection I found a communication error between the control board UI and the main control board. Spoke with customer to set up a return visit and he declined service saying he wants to replace it with a nicer unit.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFF
Near Maple Grove, MN 55369
Seth
Job Details: 08/30/2021
I replace the failed control board installed the old overlay after I removed it from all the control board. I tested major functions its now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Minneapolis, MN 55417
Delton
Job Details: 08/30/2021
Ran diagnostics and mechanically dishwasher is working good. No issues found. The mold is grease and gunk build up that is wiped off. Suggested to use finish dishwasher cleaner to cleaned out inside of grease/hard water build up. Dishwasher itself is working good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGT7646EQ0
Near Minneapolis, MN 55417
Delton
Job Details: 08/30/2021
"Found that the belt is broken causing to tumble, also the idler wheel is worn out. Replaced belt and idler wheel. Tested and dryer tumbles and is heating and working good.; used 1 341241 (BELT), and 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55423
Delton
Job Details: 08/30/2021
"Replaced part, tested and dishwasher ran through full diagnostics and all functions are working good."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.283227
Near Minneapolis, MN 55412
Nate
Job Details: 08/30/2021
"Customer has been having issues with stains in her underwear. Cannot get stains out. Not blood stains. Just normal underwear stains. Everything runs awesome. Totally clean, agitates great, spins out perfect, transmission is clean and strong. Recommended putting detergent in the washer after it has filled and agitated for a minute, and gave other recommendations but customer said she understands how to do laundry. Always has to scrub stains out of her underwear after running it through a hot wash or any wash for that matter."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details: 08/30/2021
"Pump failed so the washer didnt drain out, then went into spin and broke the belt. Belt under warranty. Only charged cost of part for pump. Runs great now."
We serviced a
KENMORE DRYER- GAS
Model 11074202200
Near Eden Prairie, MN 55344
Delton
Job Details: 08/30/2021
"Found that the it would heat for first 20 minutes then heating but still tumble. Gas coils are bad. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 41741122410
Near Shakopee, MN 55379
Delton
Job Details: 08/30/2021
Found that door is cracked and plastic is breaking off and door is hanging down.; ordrd 1 134550800 (Hinge)
We serviced a
GE REFRIGERATOR
Model TBX21JIXFRAA
Near Burnsville, MN 55337
Delton
Job Details: 08/30/2021
"Found that refrigerator evaporator drain was clogged with gunk. Cleaned out drain tube, tested and now drains correctly and no more leaks inside fridge. Refrigerator is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2676FRZ00
Near Apple Valley, MN 55124
Delton
Job Details: 08/30/2021
"I replaced main control board, and refrigerator turns on and compressor is running, was intermittent issue, hopefully this will fix issue. Refrigerator is cooling and working good as Im here."
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBL0
Near Golden Valley, MN 55427
Nate
Job Details: 08/30/2021
"Not heating. Very moldy. Cleaned filter sump area out with bleach. Needs new heater/control board kit per the bulletin 8194200.Also needs new upper spray arm. 8193504.; saved tckt , states that autho needed"
We serviced a
FISHER PAYKEL DRYER- GAS
Model DG62T27DW2
Near Wayzata, MN 55391
Nate
Job Details: 08/30/2021
Squealing. Found the bearing totally worn down and broken. Replaced. Runs nice and quiet now.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.828221
Near Minneapolis, MN 55442
Nate
Job Details: 08/30/2021
Not running. Found a bad thermal fuse and a lot of lint in the dryer. 5 mph of airflow outside. Told customer they need to get their vent cleaned or else the new fuse will blow again. Cleaned out dryer and replaced bad fuse. Runs great now.; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NW1A
Near Minneapolis, MN 55442
Nate
Job Details: 08/30/2021
Not running. Replaced the bad control board and also noticed while it ran that it dripped. Replaced torn/damaged splash shields. No leaks now and runs great. Also adjusted how the dishwasher is mounted.; used 1 154701001 (SPLASH SHIELD KITS) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Otsego, MN 55301
Matt
Job Details: 08/30/2021
"Customer complaint is, lights and/or control panel not working. Inspected and found the control panel is not responding. Needs a new control panel. Part number 807545704."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJWW
Near Champlin, MN 55316
Seth
Job Details: 08/27/2021
"Stored error codes Error codes - 26,2,3,5,12,7,8. I called and talked with GE ran through handful of self test on the unit. Ordered a belt return and install new belt ..; ordrd 1 WH01X24697 (Belt)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model GWT445RGS1
Near Minneapolis, MN 55408
Nate
Job Details: 08/27/2021
"Leaking water. Found the bearing is starting to separate. Runs really loud and when spinning leaks water. Please submit to AHS.; O-emld tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model GTD42GASJ2WW
Near Minneapolis, MN 55417
Nate
Job Details: 08/27/2021
"Popping gfi. After inspecting and cleaning dryer, nothing wrong with dryer. Isnt meant to run on a gfci. Explained that to customer. Airflow behind dryer is 25. Outside is 17. Customer will have vent cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Champlin, MN 55316
Seth
Job Details: 08/27/2021
"Lights flashing. Please check contract for coverage. Parts needed WPW10515058 - fridge upper led assy, WPW10515057 - tapered freezer led assy, WPW10515057 - fridge tapered led assy. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model n/a
Near Champlin, MN 55316
Seth
Job Details: 08/27/2021
"Not cooling, freezer foods are soft. Failed sealed system was found. I recommended they work with an EPA certified refrigeration company or replace the unit."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD9700SQ0
Near Minneapolis, MN 55444
Seth
Job Details: 08/27/2021
Not drying. Failed dryer vent 3mph outside 26m-h at back of the machine. I tested unhooked it cycled flawlessly between 206 and 109. The dryer is working as designed.
We serviced a
KITCHENAID DISHWASHER
Model M
Near Minneapolis, MN 55443
Seth
Job Details: 08/27/2021
"Dishwasher is not responsive. UI, PCB, or both will be needed I quoted the repair. Customer will reach out if they want to move forward with the repair. Please order parts and schedule return if they decide to move foreword. W10803367 - UI and board, W10854216 - main PCB"
We serviced a
AMANA DISHWASHER
Model ADB1200AWW
Near Maple Grove, MN 55369
Seth
Job Details: 08/27/2021
Leaking. Failed inlet valve spraying hi volume water. Evidence of leaking from the pump as well. I quoted the inlet valve the customer will reach out and let us know if she wants to peruse repairs.
We serviced a
GE REFRIGERATOR
Model GFSF6KKXABB
Near Maple Grove, MN 55369
Seth
Job Details: 08/27/2021
Ice maker not working. Ice room in FF section was too warm 20+ deg. Fans were working freezer temp was 5-10 degrees. Sealed system is weak and is not maintaining temps. The ice maker is bad plastic gears are stripped. Issue is not covered with the WHE warranty
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9470WW2
Near Plymouth, MN 55441
Seth
Job Details: 08/27/2021
"Customer complains that the dryer is giving them an error but they did not know which error code. I watch temperature checked the vent and it looks perfect. I check for errors and found an F 22 and an F 70 stored. The only forward facing error is the F 70. I recommend replacing the main control board. part is on order please get Autho ; ordrd 1 WPW10256719 (Pcb), states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBF
Near Apple Valley, MN 55124
Delton
Job Details: 08/27/2021
Leaking from ice door chute of condensation. Appears that seal is not sealing all the way around. Causing frost build up inside ice chute. Ordering new seal and rescheduling.; ordrd 1 241688501 (Ice door chute seal)
We serviced a
KENMORE DISHWASHER
Model 665.13252K113
Near Minneapolis, MN 55409
Nate
Job Details: 08/27/2021
"Dishwasher not circulating water. The first time I ran it, it filled but never started circulating. I unplugged the Diverter then plugged it back in. Then the second time running it it ran great. Circulates and drains awesome. If customer calls back in the future and says its having same issue, order a new Diverter and schedule to come back and install W10537869."
We serviced a
LG RANGE- GAS
Model LRG3061BD/01
Near Burnsville, MN 55306
Delton
Job Details: 08/27/2021
"Found that the igniter is weak not turning on gas. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SGX68U55UC/D5
Near Minnetonka, MN 55343
Nate
Job Details: 08/27/2021
Dishwasher sometimes leaking. Seal isnt in great shape. Spray arms look good. Cleaned a little debris out of them. Recommend replacing the seal and door seal. ; ordrd 1 00263096 (Door seal) and 1 00745677 (Door seal)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPQ0
Near Minneapolis, MN 55426
Nate
Job Details: 08/27/2021
"Wasnt filling with water or circulating water. The water was turned off to the dishwasher. I turned it on, water circulation is great now. There were a lot of suds so I put veggie oil in the dishwasher and ran it and got all the suds out. Drains great too."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2 02
Near Otsego, MN 55301
Matt
Job Details: 08/27/2021
"Customer complaint is, error HE. Inspected and tested dryer. Found the thermistor had failed. Installed new thermistor and tested. Dryer is running, heating and cycling great between 200F and 125F. Dryer is now fixed. ; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.29278
Near Loretto, MN 55357
Phillip
Job Details: 08/27/2021
The washer makes a bad squeak when it spins. I removed the washer plate and when the basket spins the noise is coming from the transmission. I quoted the customer plus for parts and labor. The customer wants to replace the washer. AEN731314034020FA4208J4040FA4045C
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Elk River, MN 55330
Matt
Job Details: 08/27/2021
"Customer complaint is, Unit not draining - error code DRN. Inspected and tested. Found the drain pump has failed. Also the water inlet valve is not letting any hot water in. Needs a new drain pump and valve. Installed new drain pump and valve. Tested washer and its working great. Washer is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Rogers, MN 55374
Matt
Job Details: 08/27/2021
"Customer complaint is, Stovetop working fine, but oven not heating up. Inspected and tested. Found the bake igniter has failed. Quoted customer to install new igniter. Customer approved repairs. Installed new bake igniter and tested. Oven is heating great. Oven is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Albertville, MN 55301
Matt
Job Details: 08/27/2021
"Customer complaint is, LEAKING. Inspected and found the bottom door gasket is falling off. Needs a new gasket. Also the one of the end caps for the upper rack has broken and fallen off. Needs a new end cap. Installed new bottom door gasket and end cap. Tested dishwasher and no leaks. Dishwasher is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 106.525521
Near Albertville, MN 55301
Matt
Job Details: 08/27/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker optic board has failed. Installed new optics and cycled the ice maker. It never filled with water. Ordering a new ice maker. Installed new ice maker and tested. Ice maker cycled and called for water, but no water. Valve has failed. Installed new valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed, ; used 1 W10408179 (VLAVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8751AWS
Near Shakopee, MN 55379
Delton
Job Details: 08/27/2021
Customer states about half the cycles she runs it will shut off mid way through and she will have to run a drain cycle to get out the water. It does not show the complete light. As Im here all functions are working and i ran dishwasher for over 30 minutes and it is working good. Checked and wiggled wiring and still working. I suspect maybe control board. Ordering part and rescheduling.; schdld next appmnt for 9/2 THU !
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEHC379JSS08
Near Eden Prairie, MN 55347
Delton
Job Details: 08/27/2021
Found that the oven door handle is broke off. Appears the screws broke/fell off inside mounting hole. Oven door handle would need to be replaced. Microwave sparks all the time. Found that the wave guides are broken/burnt off. Microwave door plastic frame is cracked and door splits and hard to close door. All parts show discontinued NLA. Left bracket 4449142; right bracket 4449141; microwave door frame wp8303555; oven door handle 4452087; inner door 4375339; upper wave guide 4375248; lower guide wp4375338.If parts cannot be found please process Replacement Helper.; saved tckt
We serviced a
KITCHENAID RANGE- GAS
Model KGST307HBS6
Near Eden Prairie, MN 55346
Delton
Job Details: 08/27/2021
"Found that the front right burner barely ignites even on high. Found that the gas orifice was plugged with gunk and not free flowing. Cleaned out burner, tested and all burners now ignite and is working good. Also checked oven at 400 degrees and is correct temperature."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eagan, MN 55123
Delton
Job Details: 08/27/2021
"Customer states they hear click every so often sounds like coming from back of fridge but never seemed to have cooling issues. I made the compressor relay click and customer stated that was the noise. I informed customer that it could be relay is going bad but since the compressor is running its hard to say for sure. Customer wanted to go ahead and proceed with replacing compressor relay. I replaced relay, tested and compressor turns on and is running. Refrigerator is cooling and working good as Im here.; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2681269
Near Eagan, MN 55122
Delton
Job Details: 08/27/2021
"Replaced listed parts, tested and washer agitates and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LFXC24726S/04
Near Plymouth, MN 55442
Nate
Job Details: 08/27/2021
"2 year old LG French door. 5 or 6 times a week it trips the breaker. Has been happening for 2 years, and an electrician recently even redid the breaker. Non gfci outlet. Only other thing on same circuit is this water heater. Fridge checks out good, but its on an ARC breaker. Told customer theyll need to get a non ARC breaker for it. Causes lots of issues."
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Matt
Job Details: 08/27/2021
"Customer complaint is, NOT MAKING ICE, NO WATER GETTING TO ICE MACHINE. Inspected and found the ice fill cup is frozen with ice. Defrosted and cycled ice maker. Ice maker filled with water. I think the valve is leaking. Ordering a new water valve. Installed new valve and tested. Refrigerator is now fixed. ; pckd up 1 5221JB2010G (Valve)"
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details: 08/27/2021
The complaint is water leaking from the fresh food section and the water dispenser line is frozen. I thawed the water line out and advise the customer it needs a new heater kit but it is not covered under warranty. I turned the water back on to the fridge and I ran several glasses of water and it never leaked from the fresh food compartment. It is not a dual evaporator so there is no drain inside of the fresh food compartment . I advise the customer to take a picture or a video of the leak if it happens again.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW85HEFW1
Near Minnetrista, MN 55364
Phillip
Job Details: 08/27/2021
The washer would not drain fast. I found the drain filter full of cat hair. I cleaned the sump and replaced the drain motor. Its draining good now. ; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS03
Near Long Lake, MN 55356
Phillip
Job Details: 08/27/2021
The defrost drain was plugged up. I had to clear the drain so water drains right now. The million was hanging off. I fixed the million.
We serviced a
LG MICROWAVE
Model LMHM2237ST/00
Near Plymouth, MN 55446
Phillip
Job Details: 08/27/2021
"The display shows all leds like it was just powered up. I tried to do a hard reboot and disconnected the door cable and plug it back it but it did not change. The microwave would need the whole door assembly. The door assembly ADC74347103 is not in stock anywhere, I even check Amazon and eBay. I advised the customer of what I found."