Service History 5

We serviced a
LG DRYER- GAS
Model DLG7301VE
Near Rogers, MN 55374
Seth
Job Details: 12/14/2021
"Flip door, install and convert for propane, and re-connect duct. Work completed with non-oem part. Tests good, dryer is working as designed. Please call and collect."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZO
Near Champlin, MN 55316
Seth
Job Details: 12/14/2021
Soap remains. Circulation pump has failed. Part is on order.; ordrd 1 W11085683 (Sump with pump)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Minneapolis, MN 55436
Phillip
Job Details: 12/14/2021
Water was leaking from the drain hose. I found a hole in the drain hose. I went to Sundberg and picked up a new hose. I replaced the drain hose and left the old one with the customer. Ran and checked for leaks. No leaks found. ; pckd up 1 AEM69493807 (Drain hose)
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Chaska, MN 55318
Phillip
Job Details: 12/14/2021
I verified that water was dripping out the ice maker fill tube. I replaced the water valve assembly. Turned the water back on and ran the water dispenser and ice maker. No leaks and its not dripping.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA03
Near Golden Valley, MN 55422
Seth
Job Details: 12/14/2021
"UI is unresponsive. Power getting to both UI and PCB. Looks like it needs both boards, DD82-01337B - main, DD82-01347A- UI. please call into authorizations and source parts UI looks like a back order.; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11086873100
Near Burnsville, MN 55306
Delton
Job Details: 12/14/2021
"Motor is locked up. Replaced motor, blower wheel and rollers, belt, idler with repair kit. Tested and dryer is tumbling and working good.; used 1 4392065 (REBUILD KIT), 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX7600WE
Near Eden Prairie, MN 55347
Phillip
Job Details: 12/14/2021
Complaint was the dryer was shuffling off before the clothes were dry. I took a temp on time dry high heat. The dryer was only getting to 138 degrees. The dryer duct behind the dryer is bent and restricted. I pulled the dryer away and now it heats up over 185. I replaced the duct parts . The air flow outside is perfect now. ; used 2 DUCT-90 (DE904 90 ELBOW) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4700YQ0
Near Burnsville, MN 55337
Delton
Job Details: 12/14/2021
Found that motor shaft is loose and scraping bottom of motor making loud noise. Motor is bad. Ordering part and rescheduling.; ordrd 1 WPW10006415 (Motor)
We serviced a
KENMORE RANGE- GAS
Model 790.7887441
Near Minneapolis, MN 55411
Nate
Job Details: 12/14/2021
"Door broke. Outer door 316427202 is broken and bent up. Needs that part which is NLA, also needs vent 316575500 and 316443602 door handle. DW can you see is anyone has the door and if so, order the 3 parts?; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB421RFR4
Near Plymouth, MN 55441
Seth
Job Details: 12/14/2021
Customer complains that the dishwasher doesnt drain. Upon arrival and inspection found the dishwasher drains perfectly. The problem is the inlet valve is actively leaking. I found extensive water damage to the subfloor and the cabinetry. Quoted Repair via blue book but the tile floor interferes with availability to pull machine out without causing damage. Spoke with customer about this and also extensive damage to her subfloor. she is going to replace the appliance and make an insurance claim for the damage to the home.
We serviced a
DACOR MICROWAVE
Model DCM24S
Near Minnetonka, MN 55345
Phillip
Job Details: 12/14/2021
The microwave was mot heating. I pulled it out and took it apart. I was not getting 120 to the high voltage transformer. I checked all the door switches and the high voltage relay. The microwave started to heat. I tried around 10 times and its working good. Advised the customer that it could be good or a relay on the board shorting.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9151YW00
Near Excelsior, MN 55331
Phillip
Job Details: 12/14/2021
"The washer is leaching from the door gasket, also giving the f2-e1 motor control error and f6-e1 error. The washer needs the motor and boot. The cost was over 700. The customer will repair the unit."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW87HEDW1
Near Savage, MN 55378
Delton
Job Details: 12/14/2021
"Not draining. Found that the drain pump was clogged with lots of pet hair/fur. Had to pull off and completely disconnect dryer and take off closet door. Also found that the dryer goes from 4inch to 2 inch. I explained to customer about that.Cleaned out washer, tested and washer fills, agitates, drains and spins. Washer is working good. If problem continues this model has service bulletin to replace several parts and due to stacked order all parts. W11044559; w11096963; wpw10605427; w10903220; wpw10448876Angie: the wife did not know about costs and husband was at work. Please contact husband and collect payment for 2nd man."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Nate
Job Details: 12/14/2021
Not spinning or agitating. Found a broken/worn down coupler. Didnt have a stock coupler on me so I drove to Sundberg and picked one up. Installed and it runs great now.; used 1 285753A (DD COUPLER) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS0
Near Minneapolis, MN 55446
Seth
Job Details: 12/14/2021
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Minneapolis, MN 55417
Nate
Job Details: 12/14/2021
Found a shell in the drain pump that was blocking water from draining. Customer will also have garbage disposal cleaned out. Drains great though now.
We serviced a
KENMORE RANGE- GAS
Model 66575029102
Near Osseo, MN 55311
Seth
Job Details: 12/14/2021
I installed the redesigned burner and latch. I tested the range and it worked as designed. Customer noted a light issue that is not effecting the units usage. The unit was full of candy wrappers and mouse droppings. I cleaned what I could.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMS308SWH05
Near Corcoran, MN 55340
Seth
Job Details: 12/14/2021
Microwave does not heat consistently turntable has failed the light is no longer working as well. Upon arrival and inspection I found the noted problems existed. I quoted replacement of the manager board and the magnetron as well as bringing the extra parts for the turntable and light but it looks like the manager board is the main issue. I could it be a blue book the customer will let us know if they want to move forward.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Minneapolis, MN 55417
Nate
Job Details: 12/14/2021
"Latch and receiver are worn down, plus a blown fuse. Replaced all, along with new choke. All works well now."
We serviced a
KENMORE WASHER FRONT LOA
Model GET ME
Near Minneapolis, MN 55436
Nate
Job Details: 12/14/2021
A few cycles after I was here the washer was loud and didnt spin out. Tub actually detached from the bearing on a high speed spin wash. Customer buying a new washer.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Wayzata, MN 55391
Phillip
Job Details: 12/14/2021
The whole unit would not cool. When you plugged it in the compressor just buzzed. That model compressor is known to have failures. I tried a new relay and hard start but it still buzzed. I advised the customer they need to replace the unit or compressor.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO48QMB01
Near Edina, MN 55436
Nate
Job Details: 12/14/2021
"Replaced about optics board and cycled icemaker but water trickled out into icemaker. Emptied out water and then steamed fill tube for one minute. Then cycled the icemaker and it filled all the way with water. There is a service bulletin for this to replace the fill tube with a heated fill tube so I ordered that and a new water valve.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, ordrd 1 WP2188786 (Water valve) and 1 W10460127 (Fill tube heated)"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Corcoran, MN 55340
Nate
Job Details: 12/14/2021
"There is a loud poof or explosion when preheating oven. Found a worn down ignitor. Replaced, ignites quickly with normal poof now.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DRYER- GAS
Model LDG7304AAE
Near Minneapolis, MN 55417
Delton
Job Details: 12/14/2021
"Dryer making loud rattling sound. FOund that blower wheel broke from motor shaft and not spinning. Replaced blower wheel, tested and dryer runs quiet and is heating and working good.; used 1 Y303836 (BLOWER) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS2
Near Mound, MN 55364
Phillip
Job Details: 12/14/2021
The ice maker is noisy when it cycles and does not fill with water. I jumped the water valve and the valves do dispense water. The ice maker needs to be replaced. ; ordrd 1 5303918493 (Ice maker)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rockford, MN 55373
Phillip
Job Details: 12/14/2021
The complaint was it was not filling with water. The dishwasher does fill with water but the wash motor is not pumping. I found the plug for the wash pump was loose on the main board. I pushed the connector in tight and put a zip tie around the wires to make sure it wont pull back out. I put into diagnostics to reset the board. No more issues found today.
We serviced a
UNKNOWN MICROWAVE
Model MWOTR30200CSS
Near Saint Michael, MN 55376
Matt
Job Details: 12/14/2021
"Customer complaint is, BLOWS CIRCUIT BREAKER WHEN YOU USE IT. Inspected and tested. Found one of the door switches has failed. Installed 3 new door switches and tested. Still keeps tripping the breaker. I found that the something is not aligned properly so one of the switches opens before the rest and trips the breaker. I cant figure out exactly why because everything looks good. I showed this to the customer and hes just going to replace the microwave, rather then guess on fixing it."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Rogers, MN 55374
Matt
Job Details: 12/14/2021
"Customer complaint is, UPPER AND LOWER ZONES. BOTTOM RACK NOT CLEANING, SPRAYER NOT SPRAYING? Inspected and tested. Found the diverter and disc assembly have failed. The disc has magnets on it and there covered with iron deposits not allowing it to change positions. Part on order. ; ordrd 1 WD19X25637 (Diverter disc)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5640XW2
Near Otsego, MN 55374
Matt
Job Details: 12/14/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Washer is roaring in a spin. Transmission has failed. Quoted customer to install new transmission. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES0
Near Otsego, MN 55330
Matt
Job Details: 12/14/2021
"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE OVEN IS NOT IGNITING. Inspected and tested. Found the drawer underneath was really full of pans. Removed pans and oven is igniting every time. I preheated oven to 350F and let it cycle a few times and its working great. Looks like the only problem is with the pans underneath. Showed customer this and recommended that they not put so many pans in there."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHD2250TS8
Near Zimmerman, MN 55398
Matt
Job Details: 12/14/2021
"Customer complaint is, ICE MAKER NOT MAKING ICE. Inspected and tested. Found the ice maker was turned off. Tested ice maker in diagnostics and it cycled and filled with water. I think the only problem was the ice maker was turned off. Ice maker tests good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details: 12/14/2021
"Customer complaint is, NOISEY. Inspected and tested. Found the magnetron has failed. Quoted customer $350. to install new magnetron and possibly a diode. Customer approved repairs. Parts on order. This is a convection microwave, so customer is going to remove it before I come back. Otherwise they would have to pay $150. for a second technician. ; ordrd 1 2M248HE/H (Magnetron)"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KESS907XSP02
Near Otsego, MN 55362
Matt
Job Details: 12/14/2021
"Customer complaint is, OVEN NOT HEATING. Inspected and tested. Found the power cord is fried at the junction box as well as the block and some other wiring. Installed new cord, block and repaired some wires. Tested oven and its working great. Oven is now fixed. ; used 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Buffalo, MN 55313
Seth
Job Details: 12/14/2021
We serviced a
KENMORE WASHER TOP LOAD
Model 110.298228
Near Elk River, MN 55330
Matt
Job Details: 12/13/2021
"Customer complaint is, STOPPED MID CYCLE AND COULD SMELL BURNING SMELL. Inspected and tested. Found the drain pump had a sock in it. Removed sock and tested. Washer is now fixed."
We serviced a
AMANA RANGE- ELECTRIC
Model AER5725QAW
Near Monticello, MN 55362
Matt
Job Details: 12/13/2021
"Customer complaint is, EC AT THE CLOCK SAYS 5A6 ELECTRONIC CONTROL MOD FAIL. Found the 5A6 error is actually Sabbath mode. Inspected and tested. Oven preheated to 350F perfectly. Turned oven up to 400F and it preheated and was cycling great. Oven is working perfectly for me. Customer wants to replace the board anyways. Installed new board and tested. Oven is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321S0HZ01
Near Golden Valley, MN 55427
Nate
Job Details: 12/13/2021
"All fans running, compressor running and hot. Zero frost on evaporator though. Freezer and fridge are 70 degrees. Has a sealed system issue. Recommended contacting wp since its only 2 years old. Needs sealed system work. Less expensive to replace fridge."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Eagan, MN 55123
Delton
Job Details: 12/13/2021
"Found broken glass and debris that was stuck in drain pump. Removed debris, tested and dishwasher now drains and is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Minneapolis, MN 55436
Phillip
Job Details: 12/13/2021
We replaced the deli shelf rail and the right door gasket. All tested good.
We serviced a
LG WASHER FRONT LOA
Model WM2016CW/01
Near Apple Valley, MN 55124
Delton
Job Details: 12/13/2021
"Customer tried to clean out drain filter pump and tried to use drain hose and no water came out so when he loosesned drain pump filter water spilled all over. Drain pump is working so it did drain out most water. I unclogged small hose and cleaned out debris that was stuck in drain filter, tested and all functions are working good. I gave some tips for cleaning and preventing musty smell. Washer is working good."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450814
Near Burnsville, MN 55306
Delton
Job Details: 12/13/2021
"Washer shakes a lot and is loud when in high speed spin. And leaks. Found that the bearing are bad, loud ticking at high speed spin. And caused rip in door boot and shocks to break/diconnect from tub. Need tub job, not worth it to fix. Call into autho.; saved tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDB835DW1
Near Minneapolis, MN 55417
Nate
Job Details: 12/13/2021
Replaced bad bulkhead and rear panel. Runs great now and no jagged parts to rip clothes.
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HES
Near Buffalo, MN 55313
Seth
Job Details: 12/13/2021
"Bad relay control board compressor stays on when forced defrost is turned on. UI board was just changed in August. Part is discontinued please source. WP12782036SP; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS0
Near Minneapolis, MN 55446
Seth
Job Details: 12/13/2021
"I replace the LR burner and the indicator light began reporting correctly. The board was the incorrect one. The parts diagram/ naming is deceptive. I need part 8522532 that is called the auto central, the other is noted as the microcomputer when its only a noise/transformer board. Please scouted the multi-board UI auto central controller. See pics for details; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Plymouth, MN 55442
Seth
Job Details: 12/13/2021
"Fridge not cooling and gets all 8888 on the display. I found unit does run the condenser fan and compressor. The evap fans did not kick in. I watched the evap,temps and the unit never started cooling. The sealed system has failed. I suspect multiple issues, customer will work with an epa certified company to repair the refrigeration if they chose to repair the fridge."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3043LSP
Near Brooklyn Center, MN 55429
Seth
Job Details: 12/13/2021
I replaced the failed control board and tested the bake option. The range is now fixed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW1
Near Savage, MN 55378
Delton
Job Details: 12/13/2021
"Replaced water valve, tested and washer fills and is working good. No more leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Minneapolis, MN 55444
Seth
Job Details: 12/13/2021
I installed the new dishwasher kit used. I tested the dishwasher it worked as designed. There were 3 issues on site I worked around but need to be addressed. 1. Floor is uneven and leveling the unit was not as specified. 2. Water valve was broken under the sink 3. Disposal was improperly installed. Please call and collect; used 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Eden Prairie, MN 55347
Nate
Job Details: 12/13/2021
Replaced moldy boot and fixed leaking hose. Works great now.; pckd up 1 Mds47123605 (Boot)
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFA
Near Savage, MN 55378
Delton
Job Details: 12/13/2021
Found that the door frame is hitting chassis of microwave. Plastic tab broke and not seating right. I did adjust it so it doesnt catch chassis as hard and as noisy but door plastic tabs are broken. To fully fix would need to replace door assmebly.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDX655DW2
Near Maple Grove, MN 55311
Seth
Job Details: 12/13/2021
"Loud during tumble. I found and removed a screw in the door glide, and RH side mounting screw was missing. I replaced it with an extra from my bag. The dryer is now fixed. "
We serviced a
FISHER PAYKEL DRYER- ELECTRIC
Model GEGX2US
Near Shakopee, MN 55379
Delton
Job Details: 12/13/2021
"Tumbles but no heat. Found that high limit was open. Reset highlimit, checked outside dryer vent and has a mesh covering and was clogged with lint preventing good air flow. Informed customer to remove cover as there are cover that closes when dryer is not in use. Tested and dryer is heating and working good.If problem continues order resettable high limit and thermostat."
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SG/AA
Near Shakopee, MN 55379
Delton
Job Details: 12/13/2021
"Based on service bulletin we ordered parts related to this issue, so last time i replaced those parts and checked those issues and appeared to be ok. "
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D0WS
Near Minneapolis, MN 55426
Nate
Job Details: 12/13/2021
"Water valve leaking. Replaced it, no leaks now. Washer runs great."
We serviced a
LG DRYER- GAS
Model DLGX8001W
Near Rogers, MN 55374
Seth
Job Details: 12/13/2021
Not starting. Belt is good and control board is sending power. The tco or motor is bad. Parts on order.; ordrd 1 4681EL1008G (Motor) and 1 6931EL3002M (Thermostat)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Bloomington, MN 55425
Delton
Job Details: 12/13/2021
"Found that wire inside door broke to water valve. Was stuck in the door insulation and must of been connected when i tested it but then finally broke as i reinstalled door after replacing part.Spliced wire, tested and now water fills and dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF8
Near Eden Prairie, MN 55347
Phillip
Job Details: 12/13/2021
We verified the noise was from the condenser fan motor. We replaced the condenser fan motor. Verified the new was good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH3205XVS1
Near Shakopee, MN 55379
Phillip
Job Details: 12/13/2021
"I replaced the magnetron, capacitor and diode. The mag was from global microwave. Its working good now. Also replaced the 20 amp fuse twice. ; used 1 2m248h NS (Magnetron), 1 MICRO5 (1.05MF CAPACITOR), 1 W11256462 (Dioed), and 2 MICRO2 (20 AMP FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Chaska, MN 55318
Phillip
Job Details: 12/13/2021
We replaced all 3 parts ordered and shipped to me. The door closes the best it can. We found the water valve is bad. The valve barley dispenses any water for the ice maker. Im ordering the water valve. ; ordrd 1 WPW10420083 (Water valve) and 1 WPM0114003 (Speed clip)
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL15
Near Chaska, MN 55318
Phillip
Job Details: 12/13/2021
The main board was dead we found the fuse on the board was bad. We jumped the fuse . We ran the drain pump. The board started to over heat. It needs the drain pump and control board. We are ordering the board. Will use both parts on return. ; ordrd 1 421306USP (Control board)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBB1
Near Plymouth, MN 55447
Phillip
Job Details: 12/13/2021
The soap dispenser was leaking to much rinse aid and that was causing the leak. We replaced the soaps dispenser. We ran it and no more leaks.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC6ESWW1
Near Maple Grove, MN 55311
Phillip
Job Details: 12/13/2021
We verified the issues with the washer. It does work on all cycles. We replaced the timer only. We let run through a normal cycle. Its all working good today.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES1
Near Big Lake, MN 55309
Matt
Job Details: 12/13/2021
"Customer complaint is, OVEN WONT HOLD TEMP. Inspected and tested. Found the bake element has failed. Quoted customer to install new element. Customer approved repairs. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
KENMORE DRYER- GAS
Model 110.746323
Near Elk River, MN 55330
Matt
Job Details: 12/13/2021
"Customer complaint is, NO START WHEN PRESSING THE START BUTTON AFTER 3RD LOAD. Inspected and tested. Found the door switch was broken. Quoted customer to install new switch. Customer approved repairs. Installed new door switch and tested. Dryer is working great. Dryer is now fixed. ; used 1 WP3406107 (DOOR SWITCH) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT5270CW
Near Ramsey, MN 55303
Matt
Job Details: 12/13/2021
"Customer complaint is, KEEP GETTING THE UE ERROR AND NOT DRAINING ALL THE WAY. DOESNT MAKE ANY NOISE WHILE RUNNING. Inspected and tested. Found a sock between the inner and outer tubs. Removed sock and tested. Washer is working great. Washer is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model 110. 25132411
Near Minneapolis, MN 55416
Nate
Job Details: 12/13/2021
"Replaced bad transmission, hub nut and cam and wash plate. Was running really loud and scraping before. Runs great now."
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Albertville, MN 55301
Matt
Job Details: 12/13/2021
"Customer complaint is, NOT COOLING / NO COOL NOT COOLING AND FREEZING. Inspected and found the compressor and fans are running. Compressor has failed."
We serviced a
GE REFRIGERATOR
Model GSL25JFXJLB
Near Maple Grove, MN 55311
Phillip
Job Details: 12/13/2021
The water line in the door was frozen. I thawed the line and made sure water does dispense. I quoted the customer for the heater kit but he declined.
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Chanhassen, MN 55317
Delton
Job Details: 12/10/2021
"Found that inverter compressor board is shorted and not turning on compressor. Customer/management company approved estimate. Replaced inverter board, tested and compressor turns on and refrigerator is starting to cool.Angie:; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDW0
Near Otsego, MN 55301
Matt
Job Details: 12/10/2021
"Customer complaint is, NOT DRAINING PROPERLY. Inspected and tested. Ran washer through service diagnostics and everything seemed to be working great. I removed drain filter and it was good. I found the air trap for the pressure sensor was plugged up pretty good. I cleaned out air trap and reassembled everything. Ran washer through a quick wash with a load of towels and it worked perfectly. Washer is operating normal now. Washer is now fixed."
We serviced a
WHIRLPOOL RANGE- GAS
Model WEG760H0DS0
Near Minneapolis, MN 55417
Nate
Job Details: 12/10/2021
Oven wasnt holding constant temp. We installed control board. Seams like every is working the way it needs to be.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050UG/AA03
Near Zimmerman, MN 55398
Matt
Job Details: 12/10/2021
"Customer complaint is, NOT CLEANING TOP RACK AT ALL BOTTOM GETS CLEAN SOMETIMES. Inspected and tested. Found the circulation motor/pump is bad because the seal went out and water has been dripping on it. Also the diverter motor is bad. Im ordering the whole sump assembly. Installed new sump assembly and tested. Dishwasher is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Elk River, MN 55330
Matt
Job Details: 12/10/2021
"Customer complaint is, ICE MAKER NOT WORKING AND LEAKS FROM WATER DISPENSER TO FRONT OF FRIDGE. Inspected and tested. Found the ice maker is broken and the water valve is leaking. Needs a new ice maker and valve. Parts on order. ; ordrd 1 W10873791 (Ice maker) and 1 WPW10341320 (Valve)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Eden Prairie, MN 55347
Nate
Job Details: 12/10/2021
Dishwasher chirps and flashes lights and doesnt run except for the drain pump. Ordered new board. Kept chirping and flashing even with drain pump and all other plugs disconnected. Reattached water inlet line. Float works fine. No water underneath. ; ordrd 1 DD81-02147A (Control board)
We serviced a
GE DRYER- ELECTRIC
Model DBVH510EH0WW
Near Eden Prairie, MN 55346
Nate
Job Details: 12/10/2021
"Squealing. Found a bad bearing assembly. Needs that and pads. Ordered, coming back to install. ; ordrd 1 WE14M124 (Bearing) and 2 WE1M504 (Felt pads)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21LRGW1
Near Chaska, MN 55318
Nate
Job Details: 12/10/2021
The freezer and fridge was warmer then normal checked the evaporator in the freezer and found out it has a seal system issue. Informed customer about issue and is going to replace the fridge. We unplugged and opened doors. Also put rug and bowl to collect water.
We serviced a
LG WASHER FRONT LOA
Model WM2301HW
Near Chanhassen, MN 55317
Nate
Job Details: 12/10/2021
"Drain pump is bad, grinding bad when it runs. Also bearing is detaching on tub, wobbles."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 12/10/2021
"Customer complaint is, LIGHTS ON CONTROL PANEL NOT WORKING. IT'S DEAD. Inspected and tested. Unplugged the power connecter to the board and plugged back in and now everythings working perfectly. I ran it through service diagnostics and everything was working great and no errors. Started it on a heavy cycle and watched it for over 20 minutes and it is working perfectly and I cannot get it to fail again. I recommend we try the UI board, but customer didnt want to do that because I wasnt 100 percent that was going to fix it. Customer is going to use it and see what happens."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9110CW/A2
Near Minneapolis, MN 55436
Nate
Job Details: 12/10/2021
"Replaced bad boot. Nozzle broke while installing. Ordered new one, no charge to customer. When you schedule me to come back, please schedule me an extra call this day, as the nozzle will only take 5 minutes to install. ; ordrd 1 DC62-00349A (Nozzle)"
We serviced a
LG DRYER- ELECTRIC
Model DLE0442W
Near Rogers, MN 55374
Matt
Job Details: 12/10/2021
"Customer complaint is, LOUD RUMBLING DURING USE. Inspected and tested. Found the front right roller has failed. Quoted customer $166. to install two new rollers, for all four. Customer approved installing all four new rollers. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9260PL1
Near Saint Michael, MN 55376
Matt
Job Details: 12/10/2021
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the control panel has failed. Customer is going to replace the dryer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS66EFSB2
Near Champlin, MN 55316
Seth
Job Details: 12/10/2021
I replaced the fridge door cams and tested the door. The door now closes as designed.
We serviced a
KENMORE DISHWASHER
Model 66516912000
Near Minneapolis, MN 55436
Delton
Job Details: 12/10/2021
Found that chopper blade is clogged. Motor shaft is worn out and not turning chopper. heater is open. Door gasket is ripped and soap dispenser wont always open. Needs parts sump assembly w10782773; door gasket w10542314; soap dispenser wp8558129; heater 8268559 NLA; saved tckt
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Minneapolis, MN 55419
Delton
Job Details: 12/10/2021
"Replaced belt, tested and washer now agitates and spins. Washer is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB2840EC0
Near Burnsville, MN 55306
Delton
Job Details: 12/10/2021
"Customer says it leaked into basement and filled up two buckets (see pictures of damage) while Im here testing dishwasher Im not seeing leaks but definitely signs of leaking as things are rusting underneath dishwasher. There is alot other things going on that are malfunctioning and makes me nervous that i dont see the definite leaking. Door and door lock are hard to latch and cant lose without slamming door. I suspect thats why it leaked, door panel plastic is broken that hold door latch. Buttons dont always respond. Customer said they have had 5-6 service calls on this dishwasher.Due to many parts needed and maybe not worth it to fix..Control panel 154486103; touch pad 154483503; door spring two 154430601; door spring link two 154325201; drain pump 154580301; bottom gasket 809006501; door gasket 154827601; door lock 154529403; motor 154859101; door hinge kit 5304513274; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D0WS
Near Minneapolis, MN 55426
Nate
Job Details: 12/10/2021
Water continually drips in tub. Found out its a bad water valve. Ordered part will be back Monday to install.; ordrd 1 WH13X10053 (Water valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBWW
Near Champlin, MN 55316
Seth
Job Details: 12/10/2021
"Customer complains that the fridge has a smell inside the fridge like acetone, there is black flecks falling from the ice flap, and the beverage drawer is cracked and broken(DA97-12434A). Upon arrival and inspection I found there is mold growing around the ice flap. The l beverage drawer is broken, and I could not find any source for the smell. Some people can smell R134A, they only smell it in the Fresh food section. I found temps seemed a little high 10-13 in the freezer and 44-48 in the fridge. Please transfer I suspect a slow refrigeration leak in the FF evaporator.; saved tckt"
We serviced a
MAYTAG DRYER- GAS
Model MEDC215EW1
Near Minneapolis, MN 55428
Seth
Job Details: 12/10/2021
Operating temps are too high unit is short cycling due to failed vent. Ran great disconnected. I notified the landlord via VM.
We serviced a
KENMORE DRYER- GAS
Model 11087980100
Near Maple Grove, MN 55369
Seth
Job Details: 12/10/2021
"Dryer not heating small flame present. Failed gas valve was found. Dryer vent was over 35% blocked maw well. .."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9200SQ1
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
"Not heating. Failed element because the duct is over 50% blocked. Only 8mph at side of the house. I replaced the element and wanted cycling temps exceeded 250deg, I advised they not use the unit until the duct is cleaned or risk fire or unit damage. The dryer is working as designed.; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
GE WASHER FRONT LOA
Model GTW180SSJ0WW
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
Makes a noise. I watched unit with a load and could not duplicate the noise. The washer is working as designed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX600XW1
Near Maple Grove, MN 55311
Seth
Job Details: 12/10/2021
Customers complaint is washers loud during the spin cycle. The gearbox is worn and its getting louder. I quoted replacement she will reach out to us if she wants to move forward
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
Water leaked all over floor into basement ceiling. Found that rubber hose that connects pump motor to tub deteriorated/ripped and water came pouring out. Ordering pump kit and rescheduling.; ordrd 1 Wd19x25700 (Wash p kit)
We serviced a
AMANA REFRIGERATOR
Model ARB2117BB/PARB2117BB
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
"Replaced both door gaskets, tested and doors close and seal all the way around. There is rust on the bottom of the doors due to moisture and leaks in the past."
We serviced a
KENMORE DISHWASHER
Model 665.1582569
Near Apple Valley, MN 55124
Delton
Job Details: 12/10/2021
"Dishwasher leaking from inside dryer vent due to console plastic being cracked on inside. Also some button selections are non responsive or intermittently work. Needs new door seal and baffles. Racks are rusting, is this covered? .Console 3373929 ; control board/touch board 3376984 ; overlay 3378347 ; door seal wpw10509257; corner baffles need two wp8528862; ; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 110.728121
Near Burnsville, MN 55337
Delton
Job Details: 12/10/2021
"Found that baffle is cracked. Also not heating, thermal fuse and cycling thermostat is bad. Is loud when tumbles. Ordering baffle, repair kit, thermal fuse, cycling thermostat, gas coils.; ordrd 1 Wp3387134 (Cycling thermostat) and 1 Wp3392519 (Thermal fuse) and 1 Wp6292490 (Baffle) and 1 4392065 (Repair kit) and 1 5303931775 (Gas coils) and 2 Wpw10109200 (Baffle Screw)s"
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGW/XAA
Near Minneapolis, MN 55416
Nate
Job Details: 12/07/2021
Pulled board. Sending BOARD OFF FOR REPAIR. ; schdld next appmnt for 12/20 MON !
We serviced a
MAYTAG WASHER TOP LOAD
Model 110. 25132411
Near Minneapolis, MN 55416
Nate
Job Details: 12/07/2021
"Washer leaking. Found no water leaking from washer itself. Did find a bad gearcase, splutch, cam and hub nut. Coming back to install. Water that leaks is coming out from the drain. . Can ; ordrd 1 W10528947 (Hub nut) and 1 W10752285 (Wash plate) and 1 W11035751 (Gearcase) and 1 W10721967 (Cam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Burnsville, MN 55337
Delton
Job Details: 12/07/2021
"Tested resistance of old and new thermistor and old one was off. Replaced thermistor, Should fix the freezing of produce in fridge."
We serviced a
BOSCH REFRIGERATOR
Model B36CT80SNS/02
Near Excelsior, MN 55331
Phillip
Job Details: 12/07/2021
Today it sound good. I pulled the fridge out and removed the rear panel. I did find a wire close to the condenser fan . I moved the wire. I sold the customer the bypass plug and shipped it to them. ; ordrng 1 10013297 (Bypass plug)