We serviced a
KENMORE DRYER
Model 110.66002010
Near St. Cloud, MN 56303
Matt
Job Details:
09/05/2023
"Customer complaint is, SCREECHES. Inspected and tested. Found the idler pulley is seizing up and squealing and the belt is cracked. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Cut out the crushed part of the vent and reconnected. Tested and dryer sounds great. Airflow on outside of house is 20mph. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Minneapolis, MN 55426
Adam
Job Details:
09/05/2023
Unit not heating but tumbles. Unit sounds great for tumbling wise. Removed the back cover and started test fuses and thermostats. Found a bad thermal fuse. Quoted then replaced. Once installed tested and unit is working properly. Reinstalled after cleaning behind the dryer with the customer.
We serviced a
GE DISHWASHER
Model Ddt700ssn3ss
Near Saint Michael, MN 55376
Phillip
Job Details:
09/05/2023
The issue is the dishwasher leaks from the bottom of the door. I found the lower spray arm heat shields have fallen off and bottom of the lower spray arm is melted. There is a big hole in one side of the lower spray arm. So when it starts water is spraying towards the door and water is leaking out under the door. I checked for faults and any set or updates. I found no other issues with the dishwasher. The customer thinks maybe silverware had caught on and stopped the spray arm from spinning and then it was melted by the heating element. The customer will order the spray arm and replace it themselves. I did the firmware update.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Hopkins, MN 55343
Adam
Job Details:
09/05/2023
Installed inverter from last diagnosis from the bulletin for noise complaints on the compressor. Installed part then went through test mode and made sure everything was working properly.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Adam
Job Details:
09/05/2023
Installed new spray arm from last diagnosis. Once installed tested to make sure its spinning properly. Unit is now working properly
We serviced a
BOSCH WALL OVEN++
Model HBL5650UC/08
Near Plymouth, MN 55446
Nate
Job Details:
09/05/2023
"Replaced bad user interface board. Ran both ovens. Lower oven heated great. Customer said upper oven wasnt heating before it stopped working. I ran the oven on 350 for 10 minutes, and within 10 minutes it got up to 350. Everything works great."
We serviced a
GE DISHWASHER
Model GDF510PSJ0SS
Near Apple Valley, MN 55124
Delton
Job Details:
09/05/2023
Found that the dryer vent cap was loose and water would leak into vent inside door onto floor. I tightened vent cap and no leaks.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRS267ZAB8
Near Minnetonka, MN 55345
Nate
Job Details:
09/05/2023
"Replaced bad filter housing base. Existing filter is damaged too so it still leaks, I gave them the part number for the correct filter. They will order that filter.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Minneapolis, MN 55416
Nate
Job Details:
09/05/2023
"Washer has been getting out of balance. I put it through full test mode. Everything checked out good in test mode. I then put it on a rinse and spin with towels and found that it was odd balance, tipping to the left. I extended the left feed down all the way so its level now, and it spins much better without shaking."
We serviced a
LG WASHER
Model WT7305CV
Near Sartell, MN 56377
Matt
Job Details:
09/05/2023
"Customer complaint is, WONT SPIN. Customer said there was standing water in the washer and they had to bucket it out. Inspected and tested. The drain pump is chattering. I removed hose from drain pump and found 2 hair pins. Removed pins and tested. Washer is draining and spinning great. Washer is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHP7PT55UC/07
Near Minneapolis, MN 55446
Adam
Job Details:
09/05/2023
Installed dispenser from last diagnosis. Once installed tested with outer door skin in for leaks. Let unit run for 10 minutes and no leaks. Reassembled door. Tested again unit is working properly without any leaks.
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Lakeville, MN 55044
Delton
Job Details:
09/05/2023
"Replaced thermistor and high limit, idler pulley was good. Tested and dryer now cycles heat normally and is working good."
We serviced a
GE DISHWASHER
Model GDF510PSR0SS
Near Saint Paul, MN 55104
Nate
Job Details:
09/05/2023
"Latch doesnt stay latched. Went to the appliance store in Vadnais heights and picked up a new GE latch after getting approval from owner. Replaced latch, it works great now.
We serviced a
SAMSUNG RANGE
Model NX58H9500WS/AA
Near Minneapolis, MN 55417
Delton
Job Details:
09/05/2023
"Found that igniter is open and not heating up to turn on gas. Customer approved estimate. Replaced igniter, tested and bake preheated and oven is heating and working good.
We serviced a
GE REFRIGERATOR
Model PFSS2MIXASS
Near Maple Grove, MN 55369
Phillip
Job Details:
09/05/2023
I installed the new control board. The unit started but the compressor did not. I found the relay was bad. I installed a extra one I had in hand. The compressor started right up. Now its all cooling good.
We serviced a
KENMORE DRYER
Model DLG1502W
Near Maple Grove, MN 55369
Phillip
Job Details:
09/05/2023
Today I installed the new igniter. Now the dryer is heating up good. No other issues found.
We serviced a
KENMORE RANGE
Model 790.72402013
Near Minneapolis, MN 55445
Phillip
Job Details:
09/05/2023
The oven would not start to bake. I set it to bake and I got 0 volts to the igniter. I removed the board and flus the bake relay had a bad solder spot. I repaired the board and put it back in. I tested the bake and now it heats up.
We serviced a
ASKO++ WASHER
Model 10771210
Near Minneapolis, MN 55408
Nate
Job Details:
09/04/2023
"Dryer hasnt been drying clothes well. Taking multiple cycles. Found the filter packed with lint and hair. Used a hose to spray it out for 10 minutes until all the lint was cleared out. Took the cover off the fan, and cleaned lint out of there. Also cleaned and vacuumed out the area around the filter. Customer said that the washer hasnt been getting a lot of the water out of the clothes, they are sopping wet when they put the clothes into the dryer. We ran a towel on rinse and spin, then put it in the dryer and it dried well now that the filter and everything is cleaned out."
We serviced a
MAYTAG MICROWAVE
Model MMV1175J200
Near Minneapolis, MN 55439
Nate
Job Details:
09/04/2023
"Microwave fan running very loud. Took down microwave and found debris from the roof in the fan area. Cleaned it out, runs nice and quiet now. Then we found out they recently had their roof redone and that was when the noise started."
We serviced a
GE DISHWASHER
Model PDW9700J10ll
Near Hopkins, MN 55305
Nate
Job Details:
09/04/2023
"Dishwasher was dead, we found a bad thermal fuse on the main PCB. Replaced fuse, runs great now.
We serviced a
MAYTAG DRYER
Model MED6630HW0
Near Plymouth, MN 55447
Nate
Job Details:
09/04/2023
"Dryer squealing and rumbling. Found 3 bad support rollers and a seized up idler pully. Also found a frayed belt. Quoted for kit. The kit was missing the pully so we used a pully from stock but didnt charge extra for that..
We serviced a
LG WASHER
Model WT1101C
Near Dayton, MN 55327
Phillip
Job Details:
09/04/2023
"The complaint was the washer would not drain and so then it was off balance and would not spin. I started the drain pump, I tried to pump but was not about to. I took the drain pump out and found a small nail in the pump. I removed the nail and tried it again . Now its all working good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eden Prairie, MN 55346
Adam
Job Details:
09/04/2023
Installed all parts from last diagnosis. Once installed tested for 15 minutes and filled and drained multiple times to make sure all components are working correctly and no leaks. Reinstalled back to same location as before.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Big Lake, MN 55309
Matt
Job Details:
09/04/2023
"Customer complaint is, LEAKING. Inspected and tested. Found the brass elbow on the valve was cracked and leaking. Installed new elbow and tested. No more leaks. Dishwasher is now fixed.
We serviced a
GE REFRIGERATOR
Model GFSF2HCYCBB
Near Monticello, MN 55362
Matt
Job Details:
09/04/2023
"Customer complaint is, THINKS DAMPER IS BAD OR FAN. Inspected and tested. The evaporator fan wasnt running. I replaced it with a new one and still not working. The main board has failed and is not turning the fan on. Customer approved repairs. Installed new main board and tested. Fan is now working and circulating cold air to the FF compartment. Refrigerator is now fixed."
We serviced a
ASKO++ WASHER
Model n/a
Near Excelsior, MN 55331
Adam
Job Details:
09/04/2023
undefined; states that autho needed
We serviced a
LG REFRIGERATOR
Model LRFDS3016S/00
Near Saint Michael, MN 55376
Phillip
Job Details:
09/04/2023
"The customer said that at times the craft ice bucket fill with water and now makes a loud noise that it never made before. Per Jared it needs the ice maker and control board. Temps are good in both section. Fresh food is 37 and freezer is 0. EBR88309719 control board AEQ73449909 craft ice maker ; snapped 3 QuickPics, states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.56943601
Near Rogers, MN 55374
Phillip
Job Details:
09/04/2023
"The customer said the refrigerator light bulb burnt out. I have no bulb to test and I was not sent with a bulb. The customer had a light bulb but its to big to fit. I removed the control assembly so I could pull it down and install a light bulb. The light bulb comes on and when I close the light switch it goes off. At some point the door mag have been left ajar and the light was on for a while. The bulb had melted the line around it very bad. I added pics. For now I added some foil tape to cover the whole but the liner is so bubbled a new bulb may hit the liner. When the refrigerator door opens it pops. It needs new door cams. I do not carry the right cams. Please submit and see whats covered. Refrigerator lower bracket 5303918455; snapped 4 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Waconia, MN 55387
Adam
Job Details:
09/04/2023
Installed new board from last diagnosis. Tested and bottom igniter started glowing and lite. The top needs new igniter. Go to replace with truck stock and mine is broken. Will return on Thursday with new igniter; schdld next appmnt for 9/7 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Minneapolis, MN 55428
Phillip
Job Details:
09/04/2023
The complaint from the tenant is the washer does not drain the water out all the time. She said it was a little better since last visit. When I got into the basement I found some water under the washer and water around the furnace that in front of the washer. I think this basement has a issue and that water and moisture is affecting the washer. I checked for error codes and the most recent is for out of balance. I cleared the fault codes and did a calibration. On my last visit the washer was not shifting so it would not shift into a spin. I replaced the shifter and then it would shift and go into a spin cycle. Today I started a cycle empty and waited until it started to washer. I then stopped the washer and added 4-5 heavy towels. I ran a rinse and spin cycle. One of the water seems to coming from the washer. I let the washer fill and then agitate. It sounded funny so I looked underneath. I could see the belt guard is sitting on the ground. I lifted the lid and found the whole tub was sitting to low and its on the ground on the ground. It looks like the suspension rods are bad and all 4 need to be replaced. I called the owner and gave a update. I gave the quote for replacing the rods. He accepted for now but may replace the washer. ; ordrd 1 W11217817 (SUSPENSION ROD (SET))
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS0
Near Osseo, MN 55311
Phillip
Job Details:
09/04/2023
Moisture is building up on the top ceiling of the freezer in front of the freezer gasket. I appears that the freezer gasket is not sealing tight. The gaskets are good. They are not dry or cracked and they are not pulling away. I put some clear grease on the freezer door gasket so it seals a little better. I found the whole unit is flat and doors are not closing fast. I raised the front legs so the doors close faster and doors stay closed tighter. The bottom crisper drawer rub on the crisper pan when they slide in and out. I found the bottom pan is bowing down and is moved against one side. We removed all the food off the shelf and then I centered the shelf. The drawers for now slide in and out better. I advised the customer that the weight of the food can cause the shelf to sag and this could happen again. I said I can submit for a new crisper pan shelf. One of the drawers corners is broken. I said I can also submit a request for new drawers. Please submit for approval and then contact the customer with update. Crisper pan 240364787Foil tape 5303918733Ferrule A04520001Crisper pan drawers 240337103 need 2 ; O-SMS tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details:
09/04/2023
"Customer complaint is, INCH OF DIRTY WATER AT THE BOTTOM, TRIED CLEANING THE SUMP. Inspected and tested. Found the air gap was plugged on the counter. I bypassed air gap and hooked directly up to drain pipe. Tested dishwasher and its draining great. Dishwasher is now fixed. Please bill customer $178.95; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Matt
Job Details:
09/04/2023
"Customer complaint is, TOP SHELF ADJUSTERS are broken. Installed new top rack adjuster assembly kit and tested. Dishwasher is now fixed."
We serviced a
ASKO++ DISHWASHER
Model 107553486
Near Minneapolis, MN 55422
Nate
Job Details:
09/04/2023
"Replaced bad water valve, now it isnt filling the dishwasher when its not running. Runs great now."
We serviced a
GE DRYER
Model GTDP180GD0WW
Near Waconia, MN 55387
Adam
Job Details:
09/04/2023
Installed timer and knob from last diagnosis. Once installed tested and its working properly. Also did a maintenance check and clean up. I oiled up the back bearing. All slides on the front still look good and have some more usage left.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Saint Michael, MN 55376
Phillip
Job Details:
09/04/2023
The customer said the oven takes a long time to preheat and and bake. I started the oven on bake and the oven bake ignitor started glow. I took a amp of the bake ignitor while it started glow. The amp draw of the ignitor was drawing 2.6 amps and it should be over 3 amps. I replaced the bad bake ignitor. I tested the oven and now its heating up fast and will bake better.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Medina, MN 55340
Adam
Job Details:
08/31/2023
Installed transmission from last diagnosis. Once installed, recalibrated the unit then tested unit multiple times. Unit is operating properly with out leaks.
We serviced a
VIKING++ REFRIGERATOR
Model VCFF036FF
Near Long Lake, MN 55356
Adam
Job Details:
08/31/2023
Installed valve from last diagnosis. Tested unit multiple times for leaks valve is working correctly and no leaks. Customer had freezer at warmest setting. I recommend to keep at 0 to help produce ice.
We serviced a
SAMSUNG DRYER
Model DV45K6500EV / A3
Near Loretto, MN 55357
Phillip
Job Details:
08/31/2023
The noise sounded like a bad bearing. I found the 2 rear rollers are bad. The right roller has actually come off the shaft. I replaced the 2 rear rollers with the new bearing style rollers.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Big Lake, MN 55309
Matt
Job Details:
08/31/2023
"Customer complaint is, THE FAN IS MAKING A LOT OF NOISE. IT STOPS WHEN WE OPEN THE DOOR AND THE FAN TURNS OFF. Inspected and tested. FF compartment is 44F and freezer is 0F. Theres water on the floor of the FF compartment. I removed the FF evaporator cover and theres ice across the top of the evaporator and around the fan and the drain is frozen over. Also the defrost sensor tested bad. Customer approved repairs. Defrosted FF evaporator and drain. Installed new defrost sensor and drain kit. Tested and refrigerator sounds great and defrost drain is now open and draining. Refrigerator is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKB01
Near Osseo, MN 55311
Phillip
Job Details:
08/31/2023
The fridges was on and the fans were running but the compressor was not able to start. I found the relay was bad. I installed the new PRo41 relay. The compressor started right up and its cooling down. I advised they wait 6 hours for it to cool down.
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Eden Prairie, MN 55346
Adam
Job Details:
08/31/2023
Tenants complaint mold and smells. Sounds like this unit was vacant for months. Customer said she has wiped it down and has tried vinegar. The mold Oder is strong when the door is open. Removed the filter and its all sticky and stuck together. Scrubbed the filter sump arms dishwasher tub and anything possible. Now unit is the cleanest its going to get. The filter had mold so thats where the smell is from. Told customer to get some dishwasher cleaners and run it through to help with smell and keep the door open to air out.
We serviced a
GE DISHWASHER
Model GDT605PMM0ES
Near Plymouth, MN 55442
Phillip
Job Details:
08/31/2023
The dishwasher now would not drain. I found water was plugged up in the air gap hoses. I completely bypassed the air gap. I ran the dishwasher and drained it and its draining good now. I also did the firmware update .
We serviced a
KENMORE WASHER
Model 110.25132410
Near Saint Paul, MN 55106
Delton
Job Details:
08/31/2023
"Replaced motor, tested and all functions are working good. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG DRYER
Model DV45K6200GW/A3
Near Minneapolis, MN 55408
Nate
Job Details:
08/31/2023
"Not running. Found a bad idler pully and rollers stuck. Cleaned and oiled rollers, vacuumed dryer, replaced pully, attached vent that wasnt attached. Runs and heats great now. Had to uninstall counter top over dryer. Reinstalled it.
We serviced a
KENMORE WASHER
Model 110.22622100
Near Minneapolis, MN 55410
Nate
Job Details:
08/31/2023
"Not draining. Found a bad lid switch. Replaced the switch, and now it fills, agitates and drains great.
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near St. Louis Park, MN 55416
Nate
Job Details:
08/31/2023
"Oven automatically comes on when you plug in the range. Found a shorted bake ignitor. Told customer that it looks like it needs a new ignitor, and if it didnt fix it, no charge for the ignitor. It didnt fix it. Then found a bad relay on the board (k4). Quoted for board repair. Soldered new relay on the board. Works great now.
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Blaine, MN 55449
Phillip
Job Details:
08/31/2023
The user interface is dead. I replaced the user interface panel and now its all working properly.
We serviced a
KENMORE DISHWASHER
Model 665.13693N411
Near Champlin, MN 55316
Phillip
Job Details:
08/31/2023
"The dishwasher fills with water it just does not pump the water to wash dishes. I found the wash pump is bad. The front lower rack wheels are also falling off. I quoted for the whole repair. I replaced the wash motor and lower rack front wheels. I ran and tested the dishwasher in service mode and its working great.
We serviced a
LG DRYER
Model DLG2526W
Near Minneapolis, MN 55424
Nate
Job Details:
08/31/2023
"Taking a long time to dry. Coils are a part of gas valve assembly. Customer did not want to do that repair. But I took dryer apart, cleaned and oiled rollers and vacuumed out lint, and did a dryer vent cleaning. Airflow much better now outside. Got a ton of lint cleaned out. Runs and heats great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB01
Near St. Cloud, MN 56303
Matt
Job Details:
08/31/2023
"Customer complaint is, FREEZER IS GOOD, FRESH FOOD IS WARM. Customer has been dealing with this for over 2 months and had another company put in a defrost heater. Inspected and tested. FF compartment is 55F and freezer is 1F. Fans are running. The back wall of freezer is frosted over. Thermistors and damper tested good in test mode. I put refrigerator into defrost and the heater came on and started defrosting. The board has failed and isnt turning the defrost heater on. Customer approved repairs. Installed new board and programed it. Tested and refrigerator is now fixed.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model BADGER 500-1
Near Minneapolis, MN 55414
Delton
Job Details:
08/31/2023
Found some plastic debris that was stuck inside and tripped the overload on the disposal. I reset and dislodged debris. Tested and garbage disposal is running and working good.
We serviced a
ASKO++ WASHER
Model W660
Near Eden Prairie, MN 55347
Adam
Job Details:
08/31/2023
Door wont latch or open correctly. Found that the latch is bad. Installed new latch. Tested multiple times to make sure its working properly.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, MN 55347
Adam
Job Details:
08/31/2023
Left fresh food door not always hitting the door switch. Showed customer the problem. Adjusted the door. The best I can until we get the parts.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Minneapolis, MN 55424
Nate
Job Details:
08/31/2023
Not draining. Found the drain line was super clogged up with food debris and hard water deposit. I took out the filter and soaked it for 45 minutes and scrubbed it clean. Then detached the drain line and snaked it out. Got a half gallon of sludge out. Drains great now.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near St. Cloud, MN 56301
Matt
Job Details:
08/31/2023
"Customer complaint is, LEAKING. Customer said its not every time. Inspected and tested. I ran washer through a complete normal cycle and half way through a heavy cycle and it never leaked. Im assuming its coming from the door boot, because thats were she sees it on the floor. The door boot is covered in black mold and customer wants it replaced. Customer approved repairs. Installed new door boot and tested. No leaks. Washer is now fixed."
We serviced a
KENMORE DRYER COIN OP++
Model 11O.60172002
Near Saint Paul, MN 55105
Delton
Job Details:
08/31/2023
Dryer wont start. Found that there is only 120V at the outlet for electric dryer. I checked breakers and reset but still only 120v at outlet. There are two dryers I used other outlet and dryer turns on and is running and working. I informed and showed customer of issue and she will call electrician to fix outlet problem. Dryer itself is running and working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Adam
Job Details:
08/31/2023
Bottom rack not cleaning. This unit has a track record it sounds like has had the motor replaced twice and the spray arm once. When I arrived the spray arm wasnt sitting correctly. Tried to reinstall spray arm will snap in but the arms are turning any more. Will need new spray arm. ; ordrng 1 W10860176 (Arm)
We serviced a
GE WASHER STACKED++
Model GFWN1600J1WW
Near Minneapolis, MN 55404
Nate
Job Details:
08/31/2023
"Has been leaking. Found a leaking water valve. Its stacked in a tight spot on the 24th floor of this downtown condo. Will need air sled to get it out and in, and oven cart to get dryer off. Please call to get authorization for this. Quote is attached. ; saved tckt"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Saint Paul, MN 55109
Delton
Job Details:
08/31/2023
Freezer door rail cables broke and keeps getting door stuck open or closed. Cut wires so they can still use door until we can get replacement part. Ordering part and rescheduling.; ordrd 1 5832510100 (Freezer rail assembly)
We serviced a
KENMORE DRYER
Model DLG1502W
Near Maple Grove, MN 55369
Phillip
Job Details:
08/31/2023
The dryer runs and starts but does not heat. I took the front off and tested the fuses and then the igniter. The fuses tested good but the igniter was bad. I gave the customer the quote plus trip for the repair. I am ordering the ignitor from Dey .; ordrd 1 5318EL3001A (GLOW IGNITER KIT)
We serviced a
KENMORE REFRIGERATOR
Model 79579433215
Near Chaska, MN 55318
Adam
Job Details:
08/31/2023
Unit not cooling properly and frost. Unit has frost icicles everywhere in the freezer. This from warm air getting in. Inspected the gasket and found two rips. Needs a new gasket. Called for auth because slightly over. Got approval. Schedule with tenant and ordered part we are all good to come back next Wednesday ; ordrd 1 ADX52752665 (Freezer gasket)
We serviced a
GE REFRIGERATOR
Model PFSS2MIXASS
Near Maple Grove, MN 55369
Phillip
Job Details:
08/31/2023
The unit is not cooling and the display is dead. I found the fuse is popped on the board. I jumped the fuse and its still dead. I quoted for the board and will order the board. ; schdld next appmnt for 9/5 TUE !
We serviced a
UNKNOWN DISHWASHER
Model G4205U
Near Saint Paul, MN 55103
Delton
Job Details:
08/31/2023
"Replaced check valve and drain pump. Tested and dishwasher is draining and working good. Also added high loop.Office: customer said to charge card on file but when I try it says declined. Customer left and I cant get ahold of customer. Please contact customer and collect payment.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Saint Joseph, MN 56374
Matt
Job Details:
08/31/2023
"Customer complaint is, NOISEY. Inspected and tested. Washer is roaring in a spin. The gearcase has failed. Quoted customer $640. to install new gearcase, splutch kit and drive hub. Customer declined repairs and is going to talk to his wife and will call us back if they want us to order the parts. If they want to do the repairs, make sure and schedule me 2 hours. ; saved tckt"
We serviced a
BOSCH WALL OVEN++
Model HBL5650UC/08
Near Plymouth, MN 55446
Nate
Job Details:
08/31/2023
User interface doesnt work. Needs new user interface. Coming back Tuesday to install. Will need oven cart. ; ordrd 1 00686560 (User interface bosch)
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT1
Near Otsego, MN 55374
Adam
Job Details:
08/30/2023
Installed board from last diagnosis. Tested before I left and working great.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26LF8CSN
Near Eden Prairie, MN 55347
Adam
Job Details:
08/30/2023
Customers complaint unit leaking out the front. Found the bottom of the freezer a sheet of ice. The defrost drain is plugged. This one has a really long rubber hose. Removed hose and steamed blockage out. Reinstalled tested and its draining properly in the pan under the fridge. Emptied the tray and unit is now working properly.
We serviced a
KENMORE RANGE
Model 790.74333310
Near Lakeville, MN 55044
Delton
Job Details:
08/30/2023
"Found that the igniter is weak and not turning on gas. Customer approved estimate, Replaced igniter, tested and oven now heats and is working good.
We serviced a
FISHER PAYKEL++ DRYER
Model DG7027P1US0
Near Saint Michael, MN 55376
Phillip
Job Details:
08/30/2023
The dryer duct was very plugged up. I cleaned the dryer duct and vacuumed up lint. I took the dryer apart and vacuumed out the duct housing and lint all around the dryer. I cleaned and greased the front glides. The dryer sounds normal.
We serviced a
UNKNOWN DRYER
Model GTDP490GDAWS
Near Minneapolis, MN 55407
Nate
Job Details:
08/30/2023
Dryer not working. Found a broken knob. Installed new knob and the unit is working great now.
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Elk River, MN 55330
Phillip
Job Details:
08/30/2023
Today I replaced the drain hose and drain pump. I ran and tested the dishwasher. It sounds better and does not leak.
We serviced a
LG WASHER
Model WT1501CW
Near Otsego, MN 55374
Phillip
Job Details:
08/30/2023
The customer said that at some point in the cycle water leaks down. I tipped the washer lid back and found water is collecting in the base right under the bleach cup. I found that when it dispenses water into the bleach cup some of the water is spraying out the sides. I cleaned the bleach cup and funnel. I tried it again and water is not leaking out now. The water drains into the wash as it should.
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Minneapolis, MN 55407
Delton
Job Details:
08/30/2023
"Replaced turbidity sensor but then also found that the float was full of gunk and stuck causing dishwasher to fill then drain and act funny. I replaced both those parts, tested and dishwasher temperature reads correctly and heater comes on. Tested and dishwasher is running and working good.
We serviced a
SAMSUNG DRYER
Model DV328AGW/XAA
Near Elk River, MN 55330
Matt
Job Details:
08/30/2023
"Customer complaint is, WHEN DRYING, CLOTHES GET SUPER HOT AND A T0 ERROR COMES UP AFTER 5-10 MINS. Inspected and tested. Airflow on outside of house is 16mph. Started dryer on a timed dry high heat cycle and after a couple minutes it gave me the tO error. This is a thermistor error. I disassembled dryer and removed thermistor and its corroded. Customer approved repairs. Installed new thermistor and vacuumed out bulkhead and blower wheel. Tested and dryer is now running and heating great. Dryer is now fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2499LSDA
Near Minneapolis, MN 55407
Nate
Job Details:
08/30/2023
"Dishwasher not draining or cleaning. Found the impeller full of debris. Cleaned out each nook and cranny of the impeller. Cleaned out sump and filter. Now it runs and drains great. Also, charged knob for dryer on this job.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704ESS1
Near Minneapolis, MN 55404
Nate
Job Details:
08/30/2023
"Customer pulled up on door to try and remove it, and left hinge got bent and door couldnt go back on hinge. I bent the hinge back into the proper position after taking the door off. Also adjusted front of dishwasher higher so its not tipping forward. And both racks had come off. Fixed the racks so they are straight and secure now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QS3
Near Minneapolis, MN 55406
Nate
Job Details:
08/30/2023
"Fresh food 50 degrees and freezer 2. Found a bad evaporator fan. Not running. I gave it some flicks and jump started it. Now its running again circulation of air is immense. Quoted owner for new evaporator fan, but its 8 years old and he said they will instead use the running fan to buy them some time while they look for a replacement."
We serviced a
LG WASHER
Model WM3488HW
Near Saint Paul, MN 55114
Nate
Job Details:
08/30/2023
"Washer not draining. Found a bad drain pump. Replaced it, drains great now.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Minneapolis, MN 55445
Phillip
Job Details:
08/30/2023
When it goes into the basket just slips on the shaft. I found the splutch is worn down and the splines in the gear case shaft are worn down. It will need a new gear case and splutch. Today I replaced the gear case and the splutch gear. I ran a calibration and then ran a rinse and spin cycle. The washer is working as it should.
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Maple Grove, MN 55311
Phillip
Job Details:
08/30/2023
"The customer complaint is the dishwasher does not clean as well as it used to and there is film left inside and the door drops a little bit. I inspected the door and it does drop a little below 90 degrees but not bad and the door still shuts ok. I tested the hot water and it is very soft. I ran the dishwasher and it appears the upper spray arm is not spinning. I removed the lower spray, arm screen and filter. I removed chunks of glass and food and hair around the chopper blade and screen. I tried it again and I put my phone to take a video and I verified the pressure is a lot better now. The customer is using liquid soap. I advised them to use packets and use a rinse aid. I had also advise the customer to clean the dishwasher with a dishwasher cleaner."
We serviced a
GE REFRIGERATOR
Model GSS25GMHPCES
Near Corcoran, MN 55340
Phillip
Job Details:
08/30/2023
The ice maker fill cup was broken. I installed the new cup today on the ice maker. I turned on the ice maker and watched it fill. No issues.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH76719CS5
Near Elk River, MN 55330
Matt
Job Details:
08/30/2023
"Customer complaint is, WHITE PIECE IS PUSHED IN AND UNIT THINKS DOOR IS CLOSED. Installed new door interlock switches and tested. Microwave is working great. Microwave is now fixed."
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS117TW01
Near Maple Plain, MN 55359
Adam
Job Details:
08/30/2023
Replaced blower from last diagnosis. Also cleaned up lint and rollers. Reassembled then tested unit. Sounds good. And no issues.
We serviced a
FRIGIDAIRE RANGE
Model FPGF3081KFK
Near Corcoran, MN 55340
Phillip
Job Details:
08/30/2023
The customer was concerned the oven was not getting a ring temp. I started the oven bake at 350. The amp draw from the bake ignitor is 3.3 amps. That is a perfect amp draw. I set the oven to 350 and let it preheat. The oven is maintaining the temp by cycling back on when the temp get a few degrees below 350. I found no issues today.
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0929151-03
Near Saint Paul, MN 55102
Delton
Job Details:
08/30/2023
Moved evaporator sensor from bottom to upper right. Should no longer frost up. Per tech support, it is known issue for this refrigerator.
We serviced a
LG RANGE
Model LREL6325F/00
Near Maple Grove, MN 55369
Matt
Job Details:
08/30/2023
"Customer complaint is, THE NUMBER OR LABELS ON THE DIAL OR KNOBS ARE FADING. Inspected and tested. Found the numbers for the burner knobs are wearing off the backsplash. Needs a new backsplash/control panel. Installed new backsplash and tested. Range is now fixed."
We serviced a
FISHER PAYKEL++ WASHER
Model WL4227J1
Near Plymouth, MN 55447
Matt
Job Details:
08/30/2023
"Customer complaint is, giving OUT OF BALANCE ERROR every load. Inspected and tested. I ran washer through a rinse and spin and it was working normal and spun out the clothes and no errors. I talked with Jared on this and were going to try replacing the dampers and rotor. Installed new rotor and all 4 dampers. Tested and washer is working great. Washer is now fixed.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSG
Near Roseville, MN 55113
Nate
Job Details:
08/30/2023
"Taking a long time to bake. Found a bad bake ignitor. Replaced it, now the oven heats great.
We serviced a
BOSCH DISHWASHER
Model SHP7PT55UC/07
Near Minneapolis, MN 55446
Adam
Job Details:
08/30/2023
Customers complaint leaking water out of front door handle. Verified complaint. Disassembled door and found the dispenser is leaking then dripping on the handle then to front. Quoted customer for blue book for new dispenser. Ordered part from Dey and rescheduled ; ordrng 1 12008380 (DISPENSER ASSM - W/SOAP/RINSE AGENT & SENSOR)
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Chanhassen, MN 55317
Adam
Job Details:
08/30/2023
Customers complaint sparking i inside. Removed wave guide and noticed the hole in the mag rod. See photos. Needs new mag. Used this mag yesterday and it day. Quoted custom tee and rescheduled. ; ordrng 1 4150019905 (MAGNETRON)
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Chaska, MN 55318
Adam
Job Details:
08/30/2023
Unit is leaking out the drawer again. Found it was coming from the dispenser cup over flowing and now draining. Removed liquid detergent cup and unit is working properly. Dispenser liquid detergent 5304514801; states that autho needed
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Minneapolis, MN 55424
Delton
Job Details:
08/30/2023
"Oven is doing weird things. It will lock oven door when set to convection bake. Then will shut off all lights and non response and sounds like main board resets and lights come back on. Also customer said the front left burner will be red as if it is on but is on the off position.Called tech support and they said to replace both selector switch, and temperature switch as well as control board. Also since the red led intermittent to replace that as well.Schedule 2 hours for repair.; ordrng 1 231600002 (LED Valve), ordrd 1 210600042 (Temp selector switch) and 1 210600043 (Selector switch) and 1 267600046 (Control board)"
We serviced a
SAMSUNG WASHER
Model WA54M8750AW/A4
Near Minneapolis, MN 55423
Delton
Job Details:
08/30/2023
Needs new drain pump. Fins broken off. Also I believe this model has the relocation kit. Under authorization $ ordering part and rescheduling.; ordrd 1 DC97-19289F (Drain pump)
We serviced a
GE DRYER
Model GTDP180GD0WW
Near Waconia, MN 55387
Adam
Job Details:
08/30/2023
Customers complaint not starting. Found that the knob was busted and not turning the knob. Tried to turn with plies and still was hard to turn. Will need new timer and knob. Left message for owner with quote. Added photo of estimate and should be saved in ticket ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA03
Near Apple Valley, MN 55124
Delton
Job Details:
08/29/2023
"Replaced drain kit, thermistor, heater kit.Tested and refrigerator is cooling and should no longer frost up."
We serviced a
LG WASHER
Model WM42700HWA
Near Minneapolis, MN 55437
Delton
Job Details:
08/29/2023
"Am getting LE error and drum not turning. Found that the hull sensor is bad. Customer approved estimate. Replaced hull sensor, tested and drum now rotates and no errors. All functions are working good.
We serviced a
LG WASHER
Model WT1101CW
Near Victoria, MN 55386
Nate
Job Details:
08/29/2023
"Replaced bad main PCB. Ran it through a cycle. Ran great. Wasnt able to actually run it last time when I was here because they had the water shut off, due to a plumber redoing plumbing in the house.
We serviced a
ELECTROLUX DRYER
Model ELFG7637AW
Near Minneapolis, MN 55424
Nate
Job Details:
08/29/2023
"Not drying clothes well. Replaced some bad coils, cleaned lint out of the blower wheel, adjusted the internal vent so it doesnt vibrate and make noise, verified rollers are good, and the belt was inside out. Flipped belt over so its on the drum correct. Did a vent cleaning.
We serviced a
ELECTROLUX WASHER STACKED++
Model EIFLS60LT1
Near Plymouth, MN 55447
Adam
Job Details:
08/29/2023
Customers complaint is a unit not turning on and operating. Unit is a stacked unit dryer is working properly. Verified complaint customer has extension cord for wash machine to run it because there was no outlet there. Thats the way its been since she moved in. The dryer is on a separate 240 outlet. I found the extension cord had no power in the the breaker. Reset it and now unit has power. Tested and all features and working properly.