We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Excelsior, MN 55331
Adam
Job Details: 08/30/2022
Customers complaint NOT FILLING-11 ERROR. When I tried the normal cycle drain pump would run but never turn the water valves on and would give E11 code. Put unit in test mode to test water valves. Water valve works properly in test mode and good water pressure. Unit in test mode had extremely high amount of suds. Cleared out suds and then put unit in normal cycle now unit is working good. If there is to much soap the unit will think there is water and never fill. If it comes back might need a pressure sensor
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5620HW1
Near Victoria, MN 55386
Adam
Job Details: 08/30/2022
Customers complaint LOSS OF HEAT. VACUUMED/CLEANED DRYER STILL NO HEAT. Disassembled unit because it would tumble but not heat. Checked all the thermostats and they were good. Tested the heater and that had failed. Quoted and replaced heater with factory heater from truck stuck WP3387747. Reassembled unit and now its working and heating great. Also oiled up rollers for customer and cleaned the inside of dryer for no additional charge ; used 1 WP3387747 (ELEMENT) from stock
We serviced a
GE REFRIGERATOR
Model GNE27JSMKFSS
Near Chaska, MN 55318
Adam
Job Details: 08/30/2022
Customers complaint MAKING BAD NOISE IN FRZ SOUNDS LIKE THE FAN MTR. FRESH FOOD DEPT IS HOT NOW. Found the freezer evap fan making noise and bunch of frost on the back wall. The fan is trying to run but hitting ice. With SmartHQ tried to defrost. Unit said it was on but wasnt getting voltage to the heater. Needs control board ; ordrd 1 WR55X40448 (Board)
We serviced a
GE DRYER- GAS
Model DBVH520GJ2WW
Near Minneapolis, MN 55436
Adam
Job Details: 08/30/2022
Unit was heating fine when vent wasnt hooked up with vent on unit was getting hotter then it should in the dryer. Let them know with how long the dryer vent is that can be a issue its over 20 feet with 4 90 degrees. Let customer know to test it with it not hooked up and see if it works fine. If it does its 100% the vent. If it doesnt heat after 20 minutes the coils are probably failing.
We serviced a
KITCHENAID RANGE- GAS
Model KDRS467VSS04
Near Minneapolis, MN 55424
Adam
Job Details: 08/30/2022
Unit is giving an error code for the cooling fan. It gets stuck on low speed then trips the code trying to get to high speed. Needs cooling fan WPW10245511. Installed fan. Tested unit got up to temps just fine with no error. Unit is working properly again.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Otsego, MN 55330
Matt
Job Details: 08/22/2022
"Customer complaint is, BOTH SECTIONS WARM. Inspected and tested. Freezer was good, FF was warm. The damper assembly has failed. install new damper. Customer approved repairs. Part on order. ; ordrd 1 242303001 (Damper assembly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QP6A
Near Oak Grove, MN 55303
Phillip
Job Details: 08/22/2022
Water leaking down the back panel and water collecting in the bottom of the freezer. I found water was dripping from the icemaker compartment down the back evaporator panel and collecting in the bottom of the defrost drain and on the floor. I found ice in the ice bucket was hollow and it is not making all the ice cubes. When I dispensed water from the door I found the water pressure to be very slow. When I ran the icemaker and it filled the water pressure was also very slow. I pulled refrigerator out and tested the water pressure coming up from the basement to the back of the fridge I found the water pressure was low. I defrosted the defrost drain cleaned up all the ice and water. I dumped the ice bucket and left the icemaker off. I advise the customer to replace the water filter and have a water pressure tested.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Oak Grove, MN 55303
Phillip
Job Details: 08/22/2022
The ice maker was frosted up and the deli drawer display was not working. I installed the parts from the ice maker kit and the ice bin. I made sure the ice maker fill tube was adjusted correctly and put silicone around the ice maker compartment. I replaced the deli drawer and the right side glide. I also replaced the ice Shute gasket on the door. The deli drawer display is working good. The ice maker cycled and it dispenses water. The ice bin does not fit in all the way. The right side of the ice maker compartment is bowing inwards and does interfere with the bucket. There is no repair for this issue. I added pictures. Contact me If customer calls back.
We serviced a
WHIRLPOOL VENT HOOD
Model UXT5230BDS0
Near Roseville, MN 55113
Nate
Job Details: 08/22/2022
"Motor worked for me at first, but after warming up a little it doesnt run anymore. Only the first button on the left for the motor gets it to run. The 2 buttons on the right dont get it to run anymore. Needs W10416839 but when searching it says its NLA. ; saved tckt"
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWB
Near Saint Paul, MN 55109
Nate
Job Details: 08/22/2022
"Freezer continually beeps. Found the door wasnt closing all the way. I raised the feet on the front of the freezer so it leans back more. Now it closes much better. All good now. But if they have issue in future, please order new hinges for the door. I also showed customer how food was over packed in door, recommended taking a lot of the food out of the door so that it can close better."
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Saint Paul, MN 55103
Nate
Job Details: 08/22/2022
"Dishwasher is dead. The control board is rapidly flashing (strobing). Needs new control, which is on backorder until 9/22. WD21X26186."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EWH1
Near Saint Paul, MN 55104
Nate
Job Details: 08/22/2022
"Not cleaning dishes. Found the dishwasher fills with water, and drains great, but doesnt circulate the water. The control board I confirmed is sending 120 vac to the motor, but the wash motor isnt running. Needs WPW10605058. Quoted 252 for part and L13. Coming back Friday to install. Reinstall little grey cover on bottom of PCB too when I return. ; ordrd 1 WPW10605058 (Sump motor and assembly)"
We serviced a
BOSCH REFRIGERATOR
Model B10CB80NVW/07
Near Minneapolis, MN 55405
Nate
Job Details: 08/22/2022
Replaced the evaporator fan which wasnt running before. It started running nice and strong as soon as the compressor began running. Told customer it can take up to 24 hours to get down to temp. Turned on the turbo cool.
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Eden Prairie, MN 55344
Adam
Job Details: 08/22/2022
Unit wouldnt drain and making loud noise when trying. Checked filter. Filter was clean and still making noise. Removed drain pump and the motor had failed. Replaced motor with truck stock Lg drain pump. 4681EA2001T. Now unit is operating correctly ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Eden Prairie, MN 55344
Adam
Job Details: 08/22/2022
Unit wouldnt hold temps. Found right way that the igniter would glow but wouldnt light the burner. Waiter over 40 seconds. And still wouldnt light or open the gas. The igniter was faulty. Replaced igniter with truck stock 5303935066 igniter. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/22/2022
Installed flow my meter from last diagnosis then wired the flow meter. The flow meter was so corroded that the plug was even damaged. Wired my plug to the flow meter. It able to test for leaks because water isnt hook up.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Adam
Job Details: 08/22/2022
Unit wouldnt cycle. Found that the lid lock would just continuously click and never lock. Making it so it would never cycle. Unit needs new lid lock quoted customer and gave a great discount because she is a repeat customer. Installed Ordered W10404050 lid lock. Tested unit works now properly
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55424
Adam
Job Details: 08/22/2022
Unit would leak a small amount. Ran unit a couple of times didnt see any leaks on the floor. Checked underneath and all looked dry. Took the top off and noticed some water on the dispenser hose. Dispenser hose has a small hole. Will need to be replaced. Dont carry that hose so ordered and rescheduled. I did put some red glue on the small hole because customer is still using the washer. Let her know this might not do anything. So at your own risk of running the washer and leaking. Installed ordered 134625700 hose
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Rosemount, MN 55068
Delton
Job Details: 08/22/2022
"Found that compressor is running but no cool at all. Room temperature, LG compressor failure. I informed customer to contact LG and see if they will do anything for them. Customer said they tried and said was out of warranty 2/2016. I told them to bring up class action lawsuit and see if LG will fix it. Needs sealed system repair."
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Lakeville, MN 55044
Delton
Job Details: 08/22/2022
"Replaced freezer evaporator cover, Around ice fan was ice build up. Defrosted, tested and refrigerator is running quietly. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lakeville, MN 55044
Delton
Job Details: 08/22/2022
Customer says it just beeps and wont start. As im here dishwasher starts and is working. I went into diagnostics and there was a stuck key error. According to service bulletin there is two issues. One is just a software update and the other is to replace several parts due stuck key problem. Also got turbidity sensor issue.I did software update and all functions are working good. I informed customer to use it as normal and if problem continues to call back.If problem persists per the service bulletin order parts; Light pipe WD12X23316; bottom cover WD12X10470; Console WD12X20184; console cover WD34X21699; Turbidity sensor WD21X22830
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details: 08/22/2022
"Replaced drain pump, tested and washer drains and is working good."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Rosemount, MN 55068
Delton
Job Details: 08/22/2022
"Replaced belt, tested load of clothes, washer filled, agitates, drains and spins. Washer is working good."
We serviced a
GE REFRIGERATOR
Model PVS21KSEBFSS
Near Eagan, MN 55123
Delton
Job Details: 08/22/2022
"Apparently i dont have that on my truck, I have the non-inverter one but dont have the other board. Ordering part and rescheduling for tomorrow AM; ordrd 1 WR55X11098 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Waconia, MN 55387
Adam
Job Details: 08/22/2022
Unit wouldnt drain. Pump sounded good. Customer tried to diagnose him self. Put unit in a drain and was getting an extremely low pressure out. The drain hose popped off from the drain pump. Cause customer was working on unit and pressure. Dried up the water and checked the hose and found a sticker that caused the issue and was acting like a valve. Cleaned out the hose and tested again. Draining great. And no leaks.
We serviced a
GE REFRIGERATOR
Model PSI23SGRDSV
Near St. Louis Park, MN 55416
Nate
Job Details: 08/22/2022
Running real loud. Found the compressor is broken and rattling bad. Told customer they would need to have a new compressor installed.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4650YQ0
Near Minneapolis, MN 55412
Nate
Job Details: 08/22/2022
Support rod came off inside washer after an unbalanced load. Got it back into place. Nice and secure now. Just charged the trip charge.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Cold Spring, MN 56320
Seth
Job Details: 08/22/2022
stops 2 minutes in. The sensor was unplugged I plugged it in and tested. The dryer is now working as designed.
We serviced a
LG WASHER FRONT LOA
Model WM3050CW
Near St. Cloud, MN 56301
Seth
Job Details: 08/22/2022
LE error. Washer stops at the beginning of the spin cycle. There is 1/8in play in the rear main bearing. I talked to the customer. He will replace it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GAFZ21XXMK00
Near Saint Michael, MN 55376
Matt
Job Details: 08/22/2022
"Customer complaint is, STOPPED FREEZING A COUPLE WEEKS AGO NOW FRIDGE IS NOT AS COLD. Inspected and tested. Found top compartment was 51F and bottom was 47F. Compressor and condenser fan are running. I removed the evaporator cover and found the evaporator only had frost on about 25 percent and the evaporator fan was not working. I defrosted evaporator and after 20 minutes there was only frost on about 25-30 percent. The sealed system has failed."
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Mound, MN 55364
Phillip
Job Details: 08/22/2022
Customer is concerned that the dishwasher is not level and its leaking from the bottom of the door. I adjusted the front leveling legs and re-mounted the dishwasher so it looked better. The customer was happy with how I adjusted it. The customer said when the dishwasher was running and leaking I was also making kind of a groaning sound. After letting the dishwasher run for a few minutes I open the door and found at the bottom was covered in soap suds. I advise the customer to use a different brand of soap and we ran the dishwasher with some olive oil to help get rid of the soap buildup.
We serviced a
LG REFRIGERATOR
Model LFXC24796S/00
Near Victoria, MN 55386
Adam
Job Details: 08/22/2022
Unit icemaker was freezing up. Found that the ice maker door had ice on it and the side and bottom was full of ice. Steamed out ice and tested ice maker. Unit filled the cup fine. Wasnt any spraying out. Took the ice maker assembly out and had a bunch of ice behind and in the insulation. Unit is leaking inside the insulation. Unit would need a new door assembly. The guy doesnt like the fridge any way and is going to get a new more reliable one.
We serviced a
LG RANGE- GAS
Model LDG3036ST/01
Near Minnetonka, MN 55345
Phillip
Job Details: 08/22/2022
"Customer wanted to know how to use the oven functions. Inspector said the convection was not working, the center burner was not working and there was high levels of carbon monoxide. The center burner was dirty. I cleaned the center burner. The lower oven convection fan comes only after the oven reaches preheat. I waited for it to reach preheat. Once it did the convection fan did come on. I went through the controls with the customer. The burner flames look good."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59M4310SS/AA
Near Roseville, MN 55113
Nate
Job Details: 08/22/2022
"Not getting up to temp on bake. 120vac isnt coming from bake relay. Soldered a new relay into the board. Preheated to 350 within 10 minutes and held temp perfectly. Before, customer could only get it to heat up all the way if they first did broil. Then switch to bake, but temp would fall then because bake relay wasnt coming on. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Plymouth, MN 55442
Phillip
Job Details: 08/22/2022
The customer complaint was frost on the freezer door and no air flow into the fresh food compartment. I found the freezer door was hitting some food in the freezer and that caused warm air to leak in. The warm air caused the frost . The customer thinks the doors were left open at some point too. I found the cold air dust is frosted up completely. When the freezer door is open I get air flow out the supply damper. I cleaned up the frost and defrosted the air return.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Matt
Job Details: 08/22/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Both compartments were in the 50F. The freezer evaporator was completely frosted over. Everything tested good but the sensor. Also the FF evaporator drain is frozen causing water to pool on the floor. install new sensor and drain kit. Customer approved repairs. Installed new freezer defrost sensor and FF evaporator drain kit. Tested and refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock, ordrd 1 DA32-00006S (Defrost sensor)"
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Minneapolis, MN 55447
Phillip
Job Details: 08/22/2022
I verified the latch on the microwave door was broken. I replaced the left microwave door latch. The door shuts good and the microwave is working.
We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Minneapolis, MN 55446
Phillip
Job Details: 08/22/2022
The fan and lights stick on and the display flickers. After troubleshooting I found a sticky relay in the board and the display will need to be replaced. I should be able to pull it out and stick on the counter. ; ordrd 1 WB27X32849 (Relay board)
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near St. Cloud, MN 56301
Seth
Job Details: 08/22/2022
"Not cooling, failed ff evap fan was replaced. The drain was also blocked, I cleared it. The fridge is now fixed.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG54R7600C/A3
Near Maple Lake, MN 55358
Seth
Job Details: 08/22/2022
"I replaced the motor fan assy and tested the dryer. It ran great but short-cycled because it got too hot from a failed duct. I notified customer not to use till they get their duct cleaned to keep unit from further damage, fire, and personal responsibility."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Monticello, MN 55362
Seth
Job Details: 08/22/2022
Installed new whirlpool dishwasher. I tested it is ran great no leaks.
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC
Near Becker, MN 55308
Seth
Job Details: 08/22/2022
Customers concern is of getting an E 15 error in their dishwasher. Upon arrival and inspection I found the water in the assembly was leaking onto the water softener assembly causing the float to catch and give error 15. Part is on order.; ordrd 1 00687148 (Water inlet assembly)
We serviced a
MAYTAG DRYER- GAS
Model MEDE300VW1
Near Maple Grove, MN 55311
Matt
Job Details: 08/22/2022
"Customer complaint is, NOT DRYING & DOOR POPS OPEN MID CYCLE. Customer said its not drying because the door pops open and it shuts down. Found the top latch is not latching well. Installed new door latch kit and tested. Dryer is heating great and door is latching good. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS37EHSB5
Near Champlin, MN 55316
Matt
Job Details: 08/22/2022
"Customer complaint is, 50 IN FRESH FOOD AND 38 DEGREE in freezer. Inspected and tested. FF was 59F and freezer was 55F. Compressor and fans are running. I removed the evaporator cover and found the first 12 inches is a ball of ice and no frost on the rest of evaporator. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750WQ0
Near Ramsey, MN 55303
Matt
Job Details: 08/22/2022
"Customer complaint is, NOISE WHILE SPINNING WASHER, HAVING TROUBLE SPINNING AND DRAINING. EC OL LOAD TOO HEAVY. Inspected and tested. Found the bearing has failed and its screaming in a spin. install new bearing and shaft assembly. Customer declined repairs and is going to replace the washer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Otsego, MN 55330
Matt
Job Details: 08/22/2022
"Customer complaint is, BOTH SECTIONS WARM. Inspected and tested. Freezer was good, FF was warm. The damper assembly has failed. install new damper. Customer approved repairs. Part on order. ; ordrd 1 242303001 (Damper assembly)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QP6A
Near Oak Grove, MN 55303
Phillip
Job Details: 08/22/2022
Water leaking down the back panel and water collecting in the bottom of the freezer. I found water was dripping from the icemaker compartment down the back evaporator panel and collecting in the bottom of the defrost drain and on the floor. I found ice in the ice bucket was hollow and it is not making all the ice cubes. When I dispensed water from the door I found the water pressure to be very slow. When I ran the icemaker and it filled the water pressure was also very slow. I pulled refrigerator out and tested the water pressure coming up from the basement to the back of the fridge I found the water pressure was low. I defrosted the defrost drain cleaned up all the ice and water. I dumped the ice bucket and left the icemaker off. I advise the customer to replace the water filter and have a water pressure tested.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Oak Grove, MN 55303
Phillip
Job Details: 08/22/2022
The ice maker was frosted up and the deli drawer display was not working. I installed the parts from the ice maker kit and the ice bin. I made sure the ice maker fill tube was adjusted correctly and put silicone around the ice maker compartment. I replaced the deli drawer and the right side glide. I also replaced the ice Shute gasket on the door. The deli drawer display is working good. The ice maker cycled and it dispenses water. The ice bin does not fit in all the way. The right side of the ice maker compartment is bowing inwards and does interfere with the bucket. There is no repair for this issue. I added pictures. Contact me If customer calls back.
We serviced a
WHIRLPOOL VENT HOOD
Model UXT5230BDS0
Near Roseville, MN 55113
Nate
Job Details: 08/22/2022
"Motor worked for me at first, but after warming up a little it doesnt run anymore. Only the first button on the left for the motor gets it to run. The 2 buttons on the right dont get it to run anymore. Needs W10416839 but when searching it says its NLA. ; saved tckt"
We serviced a
FRIGIDAIRE FREEZER
Model FKFH21F7HWB
Near Saint Paul, MN 55109
Nate
Job Details: 08/22/2022
"Freezer continually beeps. Found the door wasnt closing all the way. I raised the feet on the front of the freezer so it leans back more. Now it closes much better. All good now. But if they have issue in future, please order new hinges for the door. I also showed customer how food was over packed in door, recommended taking a lot of the food out of the door so that it can close better."
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Saint Paul, MN 55103
Nate
Job Details: 08/22/2022
"Dishwasher is dead. The control board is rapidly flashing (strobing). Needs new control, which is on backorder until 9/22. WD21X26186."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EWH1
Near Saint Paul, MN 55104
Nate
Job Details: 08/22/2022
"Not cleaning dishes. Found the dishwasher fills with water, and drains great, but doesnt circulate the water. The control board I confirmed is sending 120 vac to the motor, but the wash motor isnt running. Needs WPW10605058. Quoted 252 for part and L13. Coming back Friday to install. Reinstall little grey cover on bottom of PCB too when I return. ; ordrd 1 WPW10605058 (Sump motor and assembly)"
We serviced a
BOSCH REFRIGERATOR
Model B10CB80NVW/07
Near Minneapolis, MN 55405
Nate
Job Details: 08/22/2022
Replaced the evaporator fan which wasnt running before. It started running nice and strong as soon as the compressor began running. Told customer it can take up to 24 hours to get down to temp. Turned on the turbo cool.
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Eden Prairie, MN 55344
Adam
Job Details: 08/22/2022
Unit wouldnt drain and making loud noise when trying. Checked filter. Filter was clean and still making noise. Removed drain pump and the motor had failed. Replaced motor with truck stock Lg drain pump. 4681EA2001T. Now unit is operating correctly ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Eden Prairie, MN 55344
Adam
Job Details: 08/22/2022
Unit wouldnt hold temps. Found right way that the igniter would glow but wouldnt light the burner. Waiter over 40 seconds. And still wouldnt light or open the gas. The igniter was faulty. Replaced igniter with truck stock 5303935066 igniter. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/22/2022
Installed flow my meter from last diagnosis then wired the flow meter. The flow meter was so corroded that the plug was even damaged. Wired my plug to the flow meter. It able to test for leaks because water isnt hook up.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Adam
Job Details: 08/22/2022
Unit wouldnt cycle. Found that the lid lock would just continuously click and never lock. Making it so it would never cycle. Unit needs new lid lock quoted customer and gave a great discount because she is a repeat customer. Installed Ordered W10404050 lid lock. Tested unit works now properly
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55424
Adam
Job Details: 08/22/2022
Unit would leak a small amount. Ran unit a couple of times didnt see any leaks on the floor. Checked underneath and all looked dry. Took the top off and noticed some water on the dispenser hose. Dispenser hose has a small hole. Will need to be replaced. Dont carry that hose so ordered and rescheduled. I did put some red glue on the small hole because customer is still using the washer. Let her know this might not do anything. So at your own risk of running the washer and leaking. Installed ordered 134625700 hose
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Rosemount, MN 55068
Delton
Job Details: 08/22/2022
"Found that compressor is running but no cool at all. Room temperature, LG compressor failure. I informed customer to contact LG and see if they will do anything for them. Customer said they tried and said was out of warranty 2/2016. I told them to bring up class action lawsuit and see if LG will fix it. Needs sealed system repair."
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Lakeville, MN 55044
Delton
Job Details: 08/22/2022
"Replaced freezer evaporator cover, Around ice fan was ice build up. Defrosted, tested and refrigerator is running quietly. Refrigerator is working good."
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Lakeville, MN 55044
Delton
Job Details: 08/22/2022
Customer says it just beeps and wont start. As im here dishwasher starts and is working. I went into diagnostics and there was a stuck key error. According to service bulletin there is two issues. One is just a software update and the other is to replace several parts due stuck key problem. Also got turbidity sensor issue.I did software update and all functions are working good. I informed customer to use it as normal and if problem continues to call back.If problem persists per the service bulletin order parts; Light pipe WD12X23316; bottom cover WD12X10470; Console WD12X20184; console cover WD34X21699; Turbidity sensor WD21X22830
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details: 08/22/2022
"Replaced drain pump, tested and washer drains and is working good."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Rosemount, MN 55068
Delton
Job Details: 08/22/2022
"Replaced belt, tested load of clothes, washer filled, agitates, drains and spins. Washer is working good."
We serviced a
GE REFRIGERATOR
Model PVS21KSEBFSS
Near Eagan, MN 55123
Delton
Job Details: 08/22/2022
"Apparently i dont have that on my truck, I have the non-inverter one but dont have the other board. Ordering part and rescheduling for tomorrow AM; ordrd 1 WR55X11098 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Waconia, MN 55387
Adam
Job Details: 08/22/2022
Unit wouldnt drain. Pump sounded good. Customer tried to diagnose him self. Put unit in a drain and was getting an extremely low pressure out. The drain hose popped off from the drain pump. Cause customer was working on unit and pressure. Dried up the water and checked the hose and found a sticker that caused the issue and was acting like a valve. Cleaned out the hose and tested again. Draining great. And no leaks.
We serviced a
GE REFRIGERATOR
Model PSI23SGRDSV
Near St. Louis Park, MN 55416
Nate
Job Details: 08/22/2022
Running real loud. Found the compressor is broken and rattling bad. Told customer they would need to have a new compressor installed.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4650YQ0
Near Minneapolis, MN 55412
Nate
Job Details: 08/22/2022
Support rod came off inside washer after an unbalanced load. Got it back into place. Nice and secure now. Just charged the trip charge.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Cold Spring, MN 56320
Seth
Job Details: 08/22/2022
stops 2 minutes in. The sensor was unplugged I plugged it in and tested. The dryer is now working as designed.
We serviced a
LG WASHER FRONT LOA
Model WM3050CW
Near St. Cloud, MN 56301
Seth
Job Details: 08/22/2022
LE error. Washer stops at the beginning of the spin cycle. There is 1/8in play in the rear main bearing. I talked to the customer. He will replace it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GAFZ21XXMK00
Near Saint Michael, MN 55376
Matt
Job Details: 08/22/2022
"Customer complaint is, STOPPED FREEZING A COUPLE WEEKS AGO NOW FRIDGE IS NOT AS COLD. Inspected and tested. Found top compartment was 51F and bottom was 47F. Compressor and condenser fan are running. I removed the evaporator cover and found the evaporator only had frost on about 25 percent and the evaporator fan was not working. I defrosted evaporator and after 20 minutes there was only frost on about 25-30 percent. The sealed system has failed."
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Mound, MN 55364
Phillip
Job Details: 08/22/2022
Customer is concerned that the dishwasher is not level and its leaking from the bottom of the door. I adjusted the front leveling legs and re-mounted the dishwasher so it looked better. The customer was happy with how I adjusted it. The customer said when the dishwasher was running and leaking I was also making kind of a groaning sound. After letting the dishwasher run for a few minutes I open the door and found at the bottom was covered in soap suds. I advise the customer to use a different brand of soap and we ran the dishwasher with some olive oil to help get rid of the soap buildup.
We serviced a
LG REFRIGERATOR
Model LFXC24796S/00
Near Victoria, MN 55386
Adam
Job Details: 08/22/2022
Unit icemaker was freezing up. Found that the ice maker door had ice on it and the side and bottom was full of ice. Steamed out ice and tested ice maker. Unit filled the cup fine. Wasnt any spraying out. Took the ice maker assembly out and had a bunch of ice behind and in the insulation. Unit is leaking inside the insulation. Unit would need a new door assembly. The guy doesnt like the fridge any way and is going to get a new more reliable one.
We serviced a
LG RANGE- GAS
Model LDG3036ST/01
Near Minnetonka, MN 55345
Phillip
Job Details: 08/22/2022
"Customer wanted to know how to use the oven functions. Inspector said the convection was not working, the center burner was not working and there was high levels of carbon monoxide. The center burner was dirty. I cleaned the center burner. The lower oven convection fan comes only after the oven reaches preheat. I waited for it to reach preheat. Once it did the convection fan did come on. I went through the controls with the customer. The burner flames look good."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59M4310SS/AA
Near Roseville, MN 55113
Nate
Job Details: 08/22/2022
"Not getting up to temp on bake. 120vac isnt coming from bake relay. Soldered a new relay into the board. Preheated to 350 within 10 minutes and held temp perfectly. Before, customer could only get it to heat up all the way if they first did broil. Then switch to bake, but temp would fall then because bake relay wasnt coming on. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS02
Near Plymouth, MN 55442
Phillip
Job Details: 08/22/2022
The customer complaint was frost on the freezer door and no air flow into the fresh food compartment. I found the freezer door was hitting some food in the freezer and that caused warm air to leak in. The warm air caused the frost . The customer thinks the doors were left open at some point too. I found the cold air dust is frosted up completely. When the freezer door is open I get air flow out the supply damper. I cleaned up the frost and defrosted the air return.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Matt
Job Details: 08/22/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Both compartments were in the 50F. The freezer evaporator was completely frosted over. Everything tested good but the sensor. Also the FF evaporator drain is frozen causing water to pool on the floor. install new sensor and drain kit. Customer approved repairs. Installed new freezer defrost sensor and FF evaporator drain kit. Tested and refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock, ordrd 1 DA32-00006S (Defrost sensor)"
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Minneapolis, MN 55447
Phillip
Job Details: 08/22/2022
I verified the latch on the microwave door was broken. I replaced the left microwave door latch. The door shuts good and the microwave is working.
We serviced a
GE MICROWAVE
Model SCB1001MSS01
Near Minneapolis, MN 55446
Phillip
Job Details: 08/22/2022
The fan and lights stick on and the display flickers. After troubleshooting I found a sticky relay in the board and the display will need to be replaced. I should be able to pull it out and stick on the counter. ; ordrd 1 WB27X32849 (Relay board)
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near St. Cloud, MN 56301
Seth
Job Details: 08/22/2022
"Not cooling, failed ff evap fan was replaced. The drain was also blocked, I cleared it. The fridge is now fixed.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DVG54R7600C/A3
Near Maple Lake, MN 55358
Seth
Job Details: 08/22/2022
"I replaced the motor fan assy and tested the dryer. It ran great but short-cycled because it got too hot from a failed duct. I notified customer not to use till they get their duct cleaned to keep unit from further damage, fire, and personal responsibility."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV0
Near Monticello, MN 55362
Seth
Job Details: 08/22/2022
Installed new whirlpool dishwasher. I tested it is ran great no leaks.
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC
Near Becker, MN 55308
Seth
Job Details: 08/22/2022
Customers concern is of getting an E 15 error in their dishwasher. Upon arrival and inspection I found the water in the assembly was leaking onto the water softener assembly causing the float to catch and give error 15. Part is on order.; ordrd 1 00687148 (Water inlet assembly)
We serviced a
MAYTAG DRYER- GAS
Model MEDE300VW1
Near Maple Grove, MN 55311
Matt
Job Details: 08/22/2022
"Customer complaint is, NOT DRYING & DOOR POPS OPEN MID CYCLE. Customer said its not drying because the door pops open and it shuts down. Found the top latch is not latching well. Installed new door latch kit and tested. Dryer is heating great and door is latching good. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS37EHSB5
Near Champlin, MN 55316
Matt
Job Details: 08/22/2022
"Customer complaint is, 50 IN FRESH FOOD AND 38 DEGREE in freezer. Inspected and tested. FF was 59F and freezer was 55F. Compressor and fans are running. I removed the evaporator cover and found the first 12 inches is a ball of ice and no frost on the rest of evaporator. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750WQ0
Near Ramsey, MN 55303
Matt
Job Details: 08/22/2022
"Customer complaint is, NOISE WHILE SPINNING WASHER, HAVING TROUBLE SPINNING AND DRAINING. EC OL LOAD TOO HEAVY. Inspected and tested. Found the bearing has failed and its screaming in a spin. install new bearing and shaft assembly. Customer declined repairs and is going to replace the washer."
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER5875RAS
Near Elk River, MN 55330
Matt
Job Details: 08/19/2022
"Customer complaint is, OVEN NOT HEATING. Customer said the front left burner doesnt work right either. Inspected and tested. Found the front left burner inner element has failed. I tested oven and it heated great for over 30 minutes. Also the door opens to far and doesnt close all the way and the door seal is falling apart."
We serviced a
GE WASHER FRONT LOA
Model GFW510SCNWW
Near Annandale, MN 55302
Seth
Job Details: 08/19/2022
Blows arc fault breaker. Service bulletin HL02-21 addresses A repair for GFCI tripping. Its unlikely that this will fix the washer but I will give it a try if GE will allow it. Please order and source WH22X34658. .; saved tckt
We serviced a
SAMSUNG RANGE- GAS
Model NX58J7750SG/AA
Near Ham Lake, MN 55304
Matt
Job Details: 08/19/2022
"Customer complaint is, EC C-A2 & ITS NOT WORKING. Inspected and found that after it preheats, it gives a C-A2 error. Its a cooling system error. I removed back panel and found the sub PCB is fried. I cant find this board on the parts diagram. Its in the picture, but doesnt show it when you scroll down. part number DG94-01199A ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS526SIAH00
Near Buffalo, MN 55313
Seth
Job Details: 08/19/2022
No ice. I found the broken wires at the bottom of the door. I splice into some new wire and use heat shrink and electrical tape. I pulled apart the icemaker assembly and jumped it into a manual harvest cycle. The icemaker cycled great and filled up with water. I notified the customer that this is only a temporary fix and sadly they dont make the doors anymore.
We serviced a
HOTPOINT RANGE- GAS
Model RGA720EK1WH
Near Minneapolis, MN 55414
Phillip
Job Details: 08/19/2022
"The oven thermostat was stuck closed so it would not shut off and the bake ignitor was weak. I replaced the ignitor and the thermostat. Its working good now.. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Corcoran, MN 55340
Matt
Job Details: 08/19/2022
"Customer complaint is, NO ERROR CODES, STOPS MID CYCLE. Inspected and tested. The drain hose has a screen on it and it was plugged solid. Found the washer was stopped in the middle of a load and was full of water. The door was locked and the locked light was flashing. The washer control panel wouldnt respond to anything. I unplugged washer and reset it and same thing. I vacuumed out the water through the drain hose and then put it through a drain and spin and it worked great. I removed the drain pump and air trap assembly and they were both good. I put washer through diagnostics test and everything worked perfectly. I did see were the pressure hose has been rubbing a little, but not through. Washer is testing good. I think are only problem is the plugged screen on the end of the drain hose.."
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ1WS
Near Rosemount, MN 55068
Delton
Job Details: 08/19/2022
Found that belt ripped and fell off. .; schdld next appmnt for 8/22 MON !
We serviced a
LG WASHER FRONT LOA
Model WM20032HW
Near Rosemount, MN 55068
Delton
Job Details: 08/19/2022
Found that there was as small sock stuck in drain pump bellow. Removed sock and showed customer. Tested and washer is working good. Suggested to customer to use garment bag for smaller items. Washer is working good.
We serviced a
LG WASHER FRONT LOA
Model WM3370HVA
Near Rogers, MN 55374
Matt
Job Details: 08/19/2022
"Customer complaint is, LEAKS. Inspected and tested. Found it was leaking from the door because there was a lot of hair on the door. Cleaned off hair and tested. Washer is not leaking anymore. I showed this to the customer and advised them on the importance of keeping the door and seal clean."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9500TW3
Near Saint Michael, MN 55376
Matt
Job Details: 08/19/2022
"Customer complaint is, TURNS ON BUT WON'T TUMBLE. Inspected and tested. Found the belt is broken. Quoted customer $264. to install new belt. Customer approved repairs. Installed new belt, cleaned up rollers and idler pulley and vacuumed out inside of dryer. Tested and dryer is working great and heat is cycling perfectly between 210F and 130F. Dryer is now fixed. ; used 1 661570V (BELT) from stock"
We serviced a
GE RANGE- ELECTRIC
Model JB735SP1SS
Near South Haven, MN 55382
Seth
Job Details: 08/19/2022
I replaced the control board and updated the firmware. The range is now fixed.
We serviced a
LG DRYER- ELECTRIC
Model DLE3733W
Near St. Cloud, MN 56301
Seth
Job Details: 08/19/2022
Intermittent drying. Apart arrival and inspection I found the dryer had heat but the dryer duct was blocked outside of the house. I only had 6.5 miles an hour where is the back of the machine I had 26.4 mph. The dryer duct is the cause of the intermittent heat problem. I advised customer not to use the unit until he got the dryer duct fixed. The dryer is working as designed.; saved tckt
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3054MFE
Near Otsego, MN 55301
Matt
Job Details: 08/19/2022
"Customer complaint is, NOT COOKING / NO HEAT. THE TOP BURNERS ALL LIGHT AND WORK, BUT THE OVEN DOES NOT LIGHT/TURN ON. Inspected and tested. Found the ignitor has failed. Installed new ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Minneapolis, MN 55407
Phillip
Job Details: 08/19/2022
I verified the front left valve was the issue. I replaced the valve and tested operation. All tested good.
We serviced a
MAYTAG DISHWASHER
Model n/a
Near St. Cloud, MN 56301
Seth
Job Details: 08/19/2022
"Grainy residue after this is dry and are cleaned. Water was very hard they did not have a water softener. I tested the unit is has heat and great water pressure. I educated the customer about using a booster, premium detergent, and monthly citric acid based cleaners to help with the issue. The dishwasher is working as designed. ; saved tckt"