Service History 7

We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/23/2021
I replaced the drain pump only. I did not replace the drain hose that was not needed after all. Dishwasher fills washes and drains perfectly now.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDE500VW1
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/23/2021
"The complaint is the room gets hot, the dryer takes longer to dry and it beeps. I found the vent was disconnected in the back. I hooked it back up. The air flow tested good. On high heat the dryer heated up to 166 and then back on at 130. In diagnostics the error code f31 was in the history. The voltage tested good. I advised the customer to record the beeping if it happens again."
We serviced a
AMANA REFRIGERATOR
Model ARB2557CW
Near Otsego, MN 55330
Matt
Job Details: 08/23/2021
"Customer complaint is, RATTLING NOISE. Inspected and found the ice maker gears are stripped and making a constant grinding noise. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed. The bottom shelf end cap in the FF compartment is broken. This is not covered by WHE. Quoted customer to install new end caps. Customer approved repairs. Installed new FF compartment bottom drawer end caps and tested. Drawer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01ILBL2
Near Eden Prairie, MN 55347
Delton
Job Details: 08/23/2021
Found that circuit board shorted and burnt and no longer power on. Control board part is discontinued and (8534866) would also need fuse kit (8193762). Search b for part and contact customer with news/estimate.; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF5
Near Chanhassen, MN 55317
Nate
Job Details: 08/23/2021
Not making ice. Replaced the icemaker. Now it cycled and fills with water. Works great.
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Seth
Job Details: 08/23/2021
"Dispenser is not opening, white build-up on dishes. Failed water softener was found. The dispenser did not open in test mode. Part on order.; ordrd 1 WD12X24058 (Dispenser)"
We serviced a
FRIGIDAIRE DISHWASHER
Model ffbd2411ns5a
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/23/2021
The soap dispenser would not close. I replaced the soap dispenser and now it works good. The customer said the dishwasher is working good otherwise.
We serviced a
LG DRYER- ELECTRIC
Model DLG5002W
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2021
"Customer complaint is, LOUD SQUEALING DURING ENTIRE CYCLE. Inspected and tested. Found the idler pulley was seized up. Removed pulley and cleaned it up and oiled it. Tested dryer and it sounds great. If we get this complaint again, we should order a new idler pulley. Part number 4561EL3002A. Dryer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Seth
Job Details: 08/23/2021
Customer complains is getting a drain in unit will not complete cycles. I found the drain pump filter was completely blocked. I remove the blockage and tested with a quick wash cycle. Outside of a large overgrowth bacteria in the washing machine is working as designed
We serviced a
LG RANGE- GAS
Model LRG3081BD/01
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2021
"Customer complaint is, NOT HEATING PAST 200 DEGREES, THIS IS INTERMITTENT. Inspected and tested. Found the bake igniter has failed. Installed new igniter and tested. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Chaska, MN 55318
Phillip
Job Details: 08/23/2021
"Ice was building up in the bottom of the fresh food compartment and the evaporator fan was not working. I cleared all the ice, defrosted the drain and replaced the evaporator fan . Its all working good now. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2021
"Customer complaint is, ICE MAKER NOT WORKING AGAIN. Inspected refrigerator and found temperatures were 4F in the freezer and 39F in the FF compartment. Temperature in the ice box is only 15F. Everything tested good in service diagnostics mode. I took apart the evaporator cover and defrosted the evaporator and after 20 minutes it was only frosted over10-15 percent. Sealed system has failed. "
We serviced a
GE WASHER TOP LOAD
Model n/a
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2021
"Customer complaint is, WON'T AGITATE OR SPIN MAKES A NOISE THAT IS IT. CLOTHES ARE SOAKED. DRAINING NO SPIN. Inspected and tested. Found it leaking underneath the tub and the transmission is locked up. Its been leaking for a while because everything is covered in rusty water. Tub seal and transmission have failed. Washer needs to be replaced."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Chanhassen, MN 55317
Nate
Job Details: 08/23/2021
Not draining. Customer took a wet vac and sucked the water out. Since then its drained great the last four washes. I ran it on a normal cycle and it made noise. Installed a new drain pump to replace the bad one and it drained great. Runs great now.; used 1 A00126401 (DRAIN PUMP) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDB1090AWB
Near Wayzata, MN 55391
Phillip
Job Details: 08/23/2021
"Customer complain dishes not getting clean leaving white residue on dishes and not drying well. I noticed that there was white residue all over the tub and on the heating element and on the door gasket. I tested the customers water and it was over 20 grains per gallon harness. I put a coffee cup right side up on the top rack and the dishwasher run for a few minutes the cup filled with water. I advise the customer to have the water softener checked, clean it with a dishwasher cleaner and use rinse aid."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9250WW00
Near Wayzata, MN 55391
Nate
Job Details: 08/23/2021
"Not unlocking, not draining. Found a broken drain pump that was broken from change that made its way through the pump. Replaced pump, and then while running in test mode it would drain part way and then stop with error code of E1 F1. After disconnecting pump and doing a hard rest, runs great now.; used 1 WPW10730972 (DUET DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Eagan, MN 55123
Delton
Job Details: 08/23/2021
"Replaced water valve, tested and no leaks. DIshwasher is running and working good."
We serviced a
WHIRLPOOL STACKED WASHER
Model WFW9470WW01
Near Monticello, MN 55362
Matt
Job Details: 08/23/2021
"Customer complaint is, F01 ERROR CODE AND ALSO A DRAIN ERROR CODE. RESET AND IT WORKED, BUT WANTS CHECKED OUT. Inspected and tested. Found theres play in the drum when you wiggle it and in a spin its getting loud. I found theres a service bulletin out on this washer for that problem. Also giving a F01 error which is a board problem. Rear bearing is failing and it needs a new main board. Call in for authorization. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ02
Near Osseo, MN 55311
Seth
Job Details: 08/23/2021
I replaced the failed ice maker that was not cycling and restored the water at the supply. The water line was kinked and in poor shape. I advised the customer have it replaced. I secured it and tested the ice maker. It is now fixed.; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55311
Seth
Job Details: 08/23/2021
Replaced the failed door boot assembly and test it with a quick wash cycle. the washer is now fixed.
We serviced a
KENMORE DISHWASHER
Model 665.175122
Near Otsego, MN 55330
Matt
Job Details: 08/19/2021
"Customer complaint is, DOOR SEAL FELL OFF- ISNT CLEANING DISHES. Inspected and found the door gasket had ripped and fallen off. Installed new gasket and tested dishwasher. Ran dishwasher for 30 minutes and it sounded good and everything was working great. Dishwasher is now fixed. ; used 1 W10542314 (DOOR GASKET KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45M5500Z/A3
Near Maple Grove, MN 55369
Phillip
Job Details: 08/19/2021
I replaced the motor assembly and motor connector. The dryer sounds really good now. No more issues found.
We serviced a
BOSCH DISHWASHER
Model SHE863WF2N/01
Near Elk River, MN 55330
Matt
Job Details: 08/19/2021
"Customer complaint is, Early in the cycle it makes a squealing noise. Inspected and tested. Found that when it was spraying on the middle rack, the spray arm was rubbing and making noise. Needs a new spray arm. Also the top spray arm was broken and had fallen off. Needs a new top spray arm to. Installed new upper and middle spray arms. Tested dishwasher and it sounds great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL MICROWAVE
Model MT4155SPS-5
Near Minneapolis, MN 55410
Nate
Job Details: 08/19/2021
"Microwave not running. No fan or heat. Found burned wires coming to a fuse which is tied to the door switches. Found a bad door switch. Replaced terminals on wires, cleaned off terminals on fuse, and replaced bad switch and terminal for it that was charred. Ru0ns great now.; used 1 ES0496 (MICRO SWITCH) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AZ/A2
Near Maple Grove, MN 55369
Seth
Job Details: 08/19/2021
Plugged up from rubber from rug. Rear main bearing is loose.
We serviced a
KENMORE REFRIGERATOR
Model 596.728322
Near Burnsville, MN 55337
Delton
Job Details: 08/19/2021
"Customer said it will intermittently not make ice every couple of weeks. As Im here ice bin is full and ran test and it cycled, dropped ice and filled. Cannot find issues. Ice maker working good as Im here."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Champlin, MN 55316
Seth
Job Details: 08/19/2021
Leaks from center of door small puddle. Leaking from the vent. I called Ge they had a service bulletin for the leaking seal. I quoted repairs for both cover and seal.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model ffre412gsw2
Near Brooklyn Park, MN 55443
Seth
Job Details: 08/19/2021
"Not drying. I checked heat it was cycle well, 34mph at the back of the unit. The vent must be blocked. The dryer was overfilled when I arrived and the lint screen had not been cleaned for a while. Dryer is working as designed."
We serviced a
KENMORE DRYER- GAS
Model 417.921421
Near Burnsville, MN 55337
Delton
Job Details: 08/19/2021
Customer says will intermittently stop mid cycle every once in a while. I ran test and checked heat and it cycles heat on/off correct temperatures. Never shut off for me as Im here. Dryer is working good as Im here.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25RFXFW01
Near Eden Prairie, MN 55347
Delton
Job Details: 08/19/2021
"Found that the fridge was not running when i got there. At room temperature. I touch control panel inside fridge and then it kicked on and compressor is running and cooling. Cold control and defrost timer are not sending power or intermittently bad contacts. Ordering parts and rescheduling.; used 1 WP2198202 (COLD CONTROL) from stock, ordrd 1 Uet130 (Defrost timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ00
Near Minneapolis, MN 55436
Delton
Job Details: 08/19/2021
"Found that filter was clogged, I removed filter and dispenser works but water pressure is a bit slow. I found that it is hooked up to reverse osmosis system. Water is dispensing and ice maker cycled. Filter in fridge is not needed as it is already filtered before it gets to fridge. Refrigerator is working good."
We serviced a
WHIRLPOOL VENT HOOD
Model RH4730XDB0
Near Minneapolis, MN 55431
Delton
Job Details: 08/19/2021
Found that both switches for fan and light have shorted and melted/created sparks. Motor also doesnt spin. Would need switches and motor all parts show NLA. Fan switch 830777; light switch 830736; motor 883125; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.78316.802
Near Eagan, MN 55122
Phil
Job Details: 08/19/2021
The customer described a noise that sounds liek the compressor. they hear it every few hours and it will stay on for a while. They also said the freezer is warmer than it should be but did not have any temps. (by FW)
We serviced a
GE DISHWASHER
Model n/a
Near Minneapolis, MN 55423
Delton
Job Details: 08/19/2021
Found that lower spray arm plastic split so water was pushing against the door causing leaking. Ordering spray arm and shipping direct to customer for self install as it just pushes in. Customer is aware. Otherwise dishwasher is working good.; pckd up 1 Wd22x24672 (Lower spray arm)
We serviced a
MAYTAG WASHER FRONT LOA
Model LAT8426AAE
Near Eagan, MN 55123
Delton
Job Details: 08/19/2021
"Replaced water injector, tested and is secure and sprays into tub, no leaks. Washer is working good."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IIW0
Near Eagan, MN 55122
Delton
Job Details: 08/19/2021
"Found that tub bearing is bad, causing tub to be very loud and bang around damaging front tub with plastic shavings. Also door boot."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY07
Near Minneapolis, MN 55410
Nate
Job Details: 08/19/2021
Water leaking into fresh food section. Found a leaking filter head assembly. Ordered new one. Coming back to install. W11346623; ordrd 1 W11346623 (Water filter head assembly)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Nate
Job Details: 08/19/2021
"Water lines leaking. Really corroded and rusty. Replaced lines, no leaks now.; used 1 HOSE-WASHERHOSES (48372 6' STAINLESS HOSES) from stock"
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWE450VAL0
Near Minneapolis, MN 55406
Nate
Job Details: 08/19/2021
"Water has been leaking from the bottom of the tub. Found a bad tub seal. Water has also been spraying out onto the floor, which I fixed by adjusting the drain hose. Installed new seal. No leaks now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Otsego, MN 55330
Matt
Job Details: 08/19/2021
"Customer complaint is, NOT DRAINING, BEEN LIKE THAT FOR 2 WEEKS. EVENTUALLY DRAIN AFTER CANCELING A FEW TIMES(8X). Inspected and tested. Found the air gap on the counter was plugged with glass. Quoted customerto clean out and test. Customer approved work. Cleaned out glass and drained dishwasher 3 times. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK2WW
Near Big Lake, MN 55309
Matt
Job Details: 08/19/2021
"Customer complaint is, DOESNT SPIN OUT THE CLOTHES DRY FOR A MONTH. Inspected and tested. When it goes into a high spin its really loud and crunchy. Transmission has failed."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517SIW0
Near Becker, MN 55308
Matt
Job Details: 08/19/2021
"Customer complaint is, LIGHTS WORK, DRUM WON'T CYCLE. Inspected and tested. Found it wont spin or agitate. Also the some of the UI display lights are going out so you cant read it. Ordering MCU board and knob assembly. Installed new motor control board and tested. Washer is working great."
We serviced a
KENMORE DRYER- GAS
Model 110.727221
Near Becker, MN 55308
Matt
Job Details: 08/19/2021
"Customer complaint is, not drying properly and will not shut off on its own. Inspected and tested. Found the coils have failed. Installed new coils and tested. Dryer is heating and cycling between 230F and 115F consistently. Timer is advancing now that its heating. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Saint Michael, MN 55376
Matt
Job Details: 08/19/2021
"Customer complaint is, STINKS AND WATER IS IN THE GASKET AND NOT DRAINING IN THE HOSE. Inspected and found the holes in the door boot were plugged. Showed customer how to clean them out. Customer wanted a quote to replace the boot. Quoted customer to install new door boot. Part number 4986ER0004F."
We serviced a
AMANA DRYER- ELECTRIC
Model NOTAVAILABLE
Near Maple Grove, MN 55369
Seth
Job Details: 08/19/2021
Not drying. Vent only has 4 mph. Heat is present just short cycles. Customer will have their vent cleaned.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG RANGE- GAS
Model LRG3193ST/00
Near Maple Grove, MN 55311
Seth
Job Details: 08/19/2021
Missing segments on the display.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM00
Near Maple Grove, MN 55311
Seth
Job Details: 08/19/2021
Customer complains the freezer shuts off on its own then reboot and comes back on. Upon arrival and inspection I found a technical service pointer number W10854827 that had not been addressed and causes this very issue. Part is an order; ordrd 1 W10861568 (Kit)
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Seth
Job Details: 08/19/2021
H20 error due to pressure line not being hooked up. This was my bad. I tested using speed wash the washer is now fixed
We serviced a
GE REFRIGERATOR
Model GSH25JSXBSS
Near Minneapolis, MN 55436
Nate
Job Details: 08/19/2021
Fridge was room temperature. Tested the defrost heater and that tests good. Plugged it into a cord and it instantly heated. Bi metal good. Ran fridge for 20 minutes and only frosted 1/4 up. Sealed system issue.
We serviced a
GE REFRIGERATOR
Model GYE22HMKNES
Near Shakopee, MN 55379
Nate
Job Details: 08/19/2021
Door switches are not working which is a known issue for this model. When the door switches do not work it locks up the water and ice dispenser. I replaced the switches per the service bulletin and took out and re-seeded the water filter. Works great now.
We serviced a
GE REFRIGERATOR
Model GT2SHKXMS01
Near Minneapolis, MN 55426
Nate
Job Details: 08/19/2021
"Freezer is leaking water into fresh food. Found the evaporator drain all plugged up. Steamed out the drain, tray, and around the back panel. Installed heat probe. Drains great now.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM8
Near Maple Grove, MN 55311
Phillip
Job Details: 08/19/2021
"The refrigerator temp the customers said would move up and down and water is leaking out the bottom. I Replaced the jazz control board and found cracks in the defrost drain pan. I am ordering the defrost drain pan.; used 1 W10503278G (JAZZ BOARD) from stock, ordrd 1 W10874836 (Drain pan)"
We serviced a
GE REFRIGERATOR
Model GSS23KGSBWW
Near Eden Prairie, MN 55344
Phillip
Job Details: 08/19/2021
The fridge sides and center strip are very hot. I found the fan blade slipping on the motor shaft. I moved the blade but the fan is still turning slow. Im ordering the fan blade and motor. ; ordrd 1 WR60X24484 (Fan blade) and 1 WR60X10209 (Fan motor)
We serviced a
WHIRLPOOL DRYER- GAS
Model MISSING
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/19/2021
The dryer heats but takes a long time to dry. The dryer is on the second floor and vents through the roof. They had the roof replaced a couple months ago about a month later is when the issue started. The duct behind the dryer was pretty restricted. The Aldo tested bad with my tester. The dryer heats for a while but the longer it heats the less the burner stays on. I disconnected the duct and it was better and the air flow was better. I advised the customer to have the duct cleaned a and the bent cap checked for a screen. I also advised to not use it until its cleaned. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/19/2021
The customer said it does not heat at all. He said it use to and when you open the door steam would come out. In diagnostics I got the 2-1 and 7-1 error. 2-1 is stuck key and 7-1 is heating issue. The heater come on and was drawing 4.5-7 amps . At the end of the diagnostic cycle it gave me error 4-6 which I could not find. I want to order and replace the main control and the soil sensor. The control board is on back order. Please see if we can get the part sooner. No parts have been ordered yet. Parts listed below. 2-1 7-1W11305303 control W11084121 sensor ; states that autho needed
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Minnetrista, MN 55359
Phillip
Job Details: 08/19/2021
The dryer was loud. The right rear roller was bad. I replaced the 2 rear rollers. Sounds better. ; used 2 4581EL3001E (ROLLER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 795.73133.410
Near Long Lake, MN 55356
Phillip
Job Details: 08/19/2021
The whole unit was warm. The compressor runs and the fans are running but its not cooling. The compressor has failed and is not working properly..; states that autho needed
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW8527CAW
Near Maple Grove, MN 55311
Phillip
Job Details: 08/19/2021
The clock is completely blank and broil is not working. The broil does wrk the display is just blank so you cant see it. Im ordering the display clock. ; ordrd 1 WP71003424 (Clock)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS2
Near Osseo, MN 55311
Phillip
Job Details: 08/18/2021
The wash motor was making noise and not washing well. I verified the wash motor was bad. I replaced the wash motor. I checked for leaks and found no leaks. The new motor sounds good.
We serviced a
AMANA DISHWASHER
Model ADB1500AWS
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Soap not dissolving and not cleaning dishes. Also door is hard to shut, door hinges are bent. Found that motor is loud and not spraying water around, also touch pad wont switch wash settings from heavy, normal, light. Touch panel 99003414; right hinge wpw10118637; left hinge wpw10118638; motor 6-919922; wash impeller wp99002659. Customer wants it replaced or cash out.; saved tckt , states that autho needed"
We serviced a
AMANA MICROWAVE
Model AC0184OAW
Near Eagan, MN 55122
Phil
Job Details: 08/18/2021
"This microwave has three issues, the handle is broken, the grille is broken and the display blanks out. Needs new handle, grille and main board. (by FW)"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Big Lake, MN 55309
Phil
Job Details: 08/18/2021
The timer gets stuck at the end of timed dry and the dryer keeps running. The unit also does not heat. Ordered a new timer. (by FW)
We serviced a
GE DISHWASHER
Model GDT550HSD2SS
Near Plymouth, MN 55446
Phil
Job Details: 08/18/2021
The detergent is left in the cup at the end of the cycle and the bowls have some debirs on them at the end. The other dishes are clean. (by FW)
We serviced a
SAMSUNG DRYER- GAS
Model DV48J7770GW/A2
Near Minneapolis, MN 55442
Nate
Job Details: 08/18/2021
It shuts off randomly with a thermal error code. The dryer gets too hot and trips the resettable thermostat. Airflow behind the dryer is 23. Outside is 9. Temp in dryer with vent disconnected is 205. With vent connected its 260. Took it apart and cleaned and vacuumed out lint in the bulkhead and blower wheel. Dryer is good. Told customer theyll need to get vent cleaned or replaced.
We serviced a
GE REFRIGERATOR
Model GTE18ETHLRWW
Near Minneapolis, MN 55428
Nate
Job Details: 08/18/2021
"Compressor and fans not running. Troubleshot with GE tech support. After plugging back in, everything runs. Has a failing temperature control. Ordered a new one. Also new thermostat and overload.; ordrd 1 WR09X26874 (Temp control) and 1 WR50X10071 (Thermostat) and 1 WR07X20215 (Overload)"
We serviced a
LG STACKED WASHER
Model WM3488HW
Near Minneapolis, MN 55416
Seth
Job Details: 08/18/2021
I swapped out both of Main and the secondary drain pumps and Ness all in one apartment size do unit. I tested it and it now drains fine; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/24
Near Minnetonka, MN 55345
Seth
Job Details: 08/18/2021
I swapped the pumps and tested the dishwasher. It drained completely and no error presented.
We serviced a
KENMORE RANGE- ELECTRIC
Model 79096011406
Near Mound, MN 55364
Phillip
Job Details: 08/18/2021
The complaint is the front right burner does not cycle to low heat. When the burner was on I could hear the switch shorting out. I replaced the front right burner switch. It works good now. ; used 1 316436001 (SWITCH) from stock
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAS
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Door hinges are bent causing door not to shut all the way and heat escaping. Also customer says front left burner intermittently stops heating. I checked oven heat holding door closed and it preheated and my thermometer reads what oven says. Would need both hinges (74010546 two of them) and front left element switch (wp7403p238-60) .
We serviced a
KENMORE WASHER FRONT LOA
Model 796.4116241
Near Otsego, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, LE ERROR CODE, MOTOR? Inspected and tested. Found the hall sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW0
Near Elk River, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT START-STAYS ON CANCEL DRAIN-TOUCHPAD NOT WORKING. Inspected and tested. Found the control panel has failed. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.666525
Near Elk River, MN 55330
Matt
Job Details: 08/18/2021
"Customer complaint is, STILL NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Airflow on back of dryer is 38mph. I cant check the outside because it vents out the roof. Temperatures were cycling consistently between 195F and 120F with vent disconnected and 200F and 120F with vent connected. Dryer is now fixed. ; used 1 279838 () from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE510S0AS0
Near Rogers, MN 55374
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT HOLD TEMP. Inspected and tested. Found the bake element has failed. Pulled out range to ohm out the element and now Im getting a F9 error. Power to the block and board are good. Needs a new board and bake element. Quoted customer to install new board and element. Customer is going to talk to her husband and they will call us back if they want us to order the parts. Part numbers are WPW10734609 and WPW10308477."
We serviced a
JENN-AIR DISHWASHER
Model JDB1100AWB
Near Saint Michael, MN 55376
Matt
Job Details: 08/18/2021
"Customer complaint is, WONT GO INTO RUN HAS POWER & ALL LIGHTS WORK BUT WONT GO THRU CYCLE. Inspected and tested. Found the circulation pump motor has failed. This dishwasher is 16 years old and its in pretty rough shape underneath. The motor is rusty and has corrosion on it like its been leaking in the past. Also the float assembly underneath is all corroded. The liner on the underside of the dishwasher has let loose and is draped over the components underneath. Quoted customer to install new motor assembly. "
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Matt
Job Details: 08/18/2021
"Customer complaint is, NOT MAKING ICE, NO WATER GETTING TO ICE MACHINE. Inspected and found the ice fill cup is frozen with ice. Defrosted and cycled ice maker. Ice maker filled with water. I think the valve is leaking. Ordering a new water valve. Part on order. ; ordrd 1 AJU72992601 (Water valve)"
We serviced a
GE WALL OVEN- ELECT
Model PT920SM2SS
Near Victoria, MN 55386
Phillip
Job Details: 08/18/2021
The LCD panel is blank. The front panel control is getting power but does not light up. I advise the customer that the front panel is no longer available.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF405ATPAWR/A2
Near Carver, MN 55315
Phillip
Job Details: 08/18/2021
Getting the te temp sensor error. I found one of the wires to the temp sensor was broken. I repaired the wires and made sure they were secure. The washer is working now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXDW0
Near Chanhassen, MN 55317
Phillip
Job Details: 08/18/2021
Its a whirlpool range. I replaced the door handle. It works good now.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.925731
Near Minneapolis, MN 55442
Phillip
Job Details: 08/18/2021
The agitator would not agitate. The dogs were bad. I replaced the agitator dogs and now it works good. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2CHQXKQ05
Near Minneapolis, MN 55445
Phillip
Job Details: 08/18/2021
"I replaced all 3 parts. The door seals good, the ice maker cycled and filled and the reservoir looks good. There was not much ice in the bucket but the little ice that was in it does dispense cubes and crushed ice."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near Champlin, MN 55316
Phillip
Job Details: 08/18/2021
The washer was not agitating and not spinning correctly. I found the actuator had popped out from the splutch again. I replaced the actuator. Ran through calibration and all the test mode and its working great again.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
GE DISHWASHER
Model GSD2300R20WW
Near Apple Valley, MN 55124
Delton
Job Details: 08/18/2021
"Found that the garbage disposal drain plug was not removed. I punched out drain plug, tested and dishwasher now drains and is working good.One issue is that the outlet that the attached for garbage disposal is controlled by a light switch so cant have garbage disposal and dishwasher plugged in at same time. Informed the cust the wiring may be damaged because of this issue."
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KMA
Near Burnsville, MN 55337
Delton
Job Details: 08/18/2021
"Found that light socket got hot and discolored and seems like burnt but does still work. Customer says it burns lightbulbs fast. Also Door is cracked by handle. Not sure if door is covered? \ Light sockets (5304464091 two of them) will need to be ordered and light bulbs (5304461116 two of them); saved tckt"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4651BQ0
Near Bloomington, MN 55425
Delton
Job Details: 08/18/2021
"Found that actuator is bad and not switching from agitate to spin. Replaced actuator, tested and washer agitates and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.826801
Near Minneapolis, MN 55406
Delton
Job Details: 08/18/2021
"Replaced hose from drain pump to drain hose, tested and washer no longer leaks. Washer is working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR5233AW0
Near Hopkins, MN 55343
Delton
Job Details: 08/18/2021
"Replaced timer, tested normal cycle and it completed cycle. Washer is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5636JQ0
Near Eden Prairie, MN 55347
Delton
Job Details: 08/18/2021
"Found that the door switch was broken and sensing that door is shut to start cycle. Replaced door switch, tested and dryer turns on, tumbles and heats. Dryer is working good.; used 1 WP3406107 (DOOR SWITCH) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50K8600AW/A2
Near Shakopee, MN 55379
Delton
Job Details: 08/18/2021
"Replaced drain pump, tested and washer drains and is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9250PW0
Near Plymouth, MN 55447
Seth
Job Details: 08/18/2021
"I swapped out the motor and blower assembly and unit ran great but would not shut off at the end of cycle the relay stuck in the on position. We will have to return with a new control board. WP8546219 needed board.; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/02
Near Minneapolis, MN 55422
Nate
Job Details: 08/18/2021
Board received is not the right part number. Confirmed with Dey the correct part number and ordered. Coming back next week. Ebr81182796; ordrd 1 Ebr81182796 (Main PCB)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Minneapolis, MN 55416
Nate
Job Details: 08/18/2021
Dishwasher leaking from door. Found two spray arms that have cracks. Will replace door gasket kit when I come back as well. Ordered that to replace the one Ill be installing from stock when I return.; ordrd 1 WPW10498900 (Spray arm upper) and 1 WPW10491331 (Lower spray arm) and 1 W10542314 (Door gasket kit)
We serviced a
GE REFRIGERATOR
Model CWS21SSEAFSS
Near Minneapolis, MN 55419
Nate
Job Details: 08/18/2021
"Damper is mechanically failing. Replaced, works great now."
We serviced a
GE DISHWASHER
Model GDT545PGJ6WW
Near Chanhassen, MN 55317
Nate
Job Details: 08/18/2021
"Dishwasher was randomly turning on, for 2 months, then went dead. Getting 120 at junction box, and main board is sending 13.25 vdc to the user interface. GE tech support said the 4 blinks per second on main board means it needs a software update, which is a new board. The user interface is dead even though its getting the correct voltage, so will most likely also need a new UI. Quoted customer for new board, and new board and UI if it needs both."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Chaska, MN 55318
Nate
Job Details: 08/18/2021
"Auger motor running really loud and not working. Found a broken motor. Replaced, works great now."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW5
Near Minneapolis, MN 55427
Nate
Job Details: 08/18/2021
Runs really loud. Sounds like an airplane. Has a bad gearcase. Coming back next Tuesday to install.; ordrd 1 W11455453 (Gearcase)
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Minneapolis, MN 55442
Nate
Job Details: 08/18/2021
"Not heating. Found bad coils. Replaced those. Also had a bad belt and roller. Replaced all, vacuumed out, runs and heats great now.; used 1 5303931775 (COIL KIT), 1 WP37001042 (ROLLERS), and 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMf706ESS00
Near Plymouth, MN 55446
Seth
Job Details: 08/18/2021
Customer complains theres no ice and the fridge seems warm. Upon arrival and inspection I found the refrigerator was in the high 50? the freezer was between 12?F and 18?F. The ice room was at 50?F. This fridge has a refrigeration sealed system problem please transfer. Note see pictures for Bent right hand side bracket. This bracket is bent from the picture please check with authorizations and have the refrigeration company take new bracket if they cover.; saved tckt
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.803119
Near Monticello, MN 55362
Matt
Job Details: 08/17/2021
"Customer complaint is, NOT HEATING AGAIN, FUSE POPPED. Customer had the vent cleaned after it stopped heating again. Inspected and found the same fuse had blown. Airflow on outside of house is 14mph and the back of the dryer is 25mph. Installed new thermal fuse and tested. Heat was cycling between 130F and 190F with vent disconnected and 130F and 215F with vent connected. Vent is not great, but I think its adequate for now because the heat is shutting off at 215F. Advised customer that its not going to take much lent buildup in the vent to become an issue again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4815EW0
Near Minneapolis, MN 55447
Phillip
Job Details: 08/17/2021
Complaint was at the dryers taking 2 to 3 times longer to dry. The dryer heats up but the airflow is completely restricted. I removed the vent duct from the back of the dryer and now if hes better and the airflow is good. I advise the customer to clean or replace the dryer ducting.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model ????
Near Wayzata, MN 55391
Phil
Job Details: 08/17/2021
They are getting an E1F9 error code. The door is locked and can't get a model. It appears the error is a drain issue. Hopefully the filter is just pluggd up. We should carry a pump for it. (by FW)