Service History 7 - Omega Force Appliance Repair

We serviced a

GE REFRIGERATOR

Model PDS22SISBRSS

Near Minneapolis, MN 55426

Nate

Job Details: 04/28/2023

"Temps have been fluctuating a lot lately. One day around zero and 35, and then the next day 30 and 50. Found the evaporator totally frosted over in ice. Found the drain pan frozen over solid, but defrost heater comes on. The evaporator drain needed to be steamed out, and all frost steamed off. Cooling nicely now."

We serviced a

GE REFRIGERATOR

Model PSB42YSXASS

Near Chanhassen, MN 55317

Adam

Job Details: 04/28/2023

Customer said the last 4 days the system has been working properly. Customer had the door open a few times before getting there so couldnt get an accurate temp reading. At this moment everything looks and is testing normal. Customer is going to get a thermometer for in there. Also said put some ice cream in there and see if its soft. Its cold enough in there to freeze water and refrigerator is normal.

We serviced a

GE DRYER

Model GFD55GSSN0WW

Near Minneapolis, MN 55410

Nate

Job Details: 04/28/2023

"Has been getting increasingly louder with a click it makes while running. I replaced a roller that had some wear, and the idler pully and belt. Still making a click but its fainter. I inspected the whole dryer and there is nothing rubbing.

We serviced a

HOTPOINT RANGE

Model RB787WB4WW

Near Saint Joseph, MN 56374

Seth

Job Details: 04/28/2023

Inspected and tested. Needs new element.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Albertville, MN 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, E24 ERROR CODE, NOT DRAINING. Inspected and tested. Found the hose was plugged. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A303

Near Albertville, MN 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail. Customer approved installing new heating element and front drum felt. Installed new heating element, front drum felt and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

MAYTAG DRYER

Model EGD4400WQ0

Near Minneapolis, MN 55412

Nate

Job Details: 04/28/2023

Not heating. Found a ton of lint inside dryer and in dryer vent. Did a dryer vent cleaning. Cleaned out dryer. Replaced bad fuse. Runs and heats great now. Also used a lot of vent tape to secure vent.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

KENMORE LAUNDRY CENTER++

Model 2661532210

Near Maple Grove, MN 55369

Matt

Job Details: 04/28/2023

"Customer complaint is, LEAKING AND NOISY DURING THE SPIN CYCLE. Inspected and tested. Washer is leaking out the tub seal onto the gearcase and spraying rusty water all over everything underneath and is really loud in a spin. Theres a lot of rust underneath on the motor and other components because of being wet. Needs parts replacement.

We serviced a

MAYTAG DRYER

Model MEDB700BW0

Near St. Cloud, MN 56304

Seth

Job Details: 04/28/2023

"Dryer tumblers, but does not heat. Upon arrival and inspection, I found this machine had a typical hardware. When I dug down into the cavity, I found the thermal limiters had all been terminated. The heater was not installed. It was laying off of the bracket within the cavity, I called the owner and spoke with him. He recently purchase this property. He wants to replace the unit as repairs will exceed the value of it."

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, MN 56301

Seth

Job Details: 04/28/2023

I replaced the board and pump and tested the dishwasher. It is now fixed.

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, MN 55346

Adam

Job Details: 04/28/2023

Took temp right when I got there the freezer was at 10 degrees. Everything as of food is frozen solid. Removed ice maker and replaced it from last diagnosis and installed new lock. Reassembled then tested. Ice maker cycle and should be working properly now. Let customer know can take up to 48 hours to start making ice

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, MN 55316

Matt

Job Details: 04/28/2023

"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting too hot from the crack in the burner tube and taking out the ignitor. Installed new ignitor, burner tube and deflector. Tested and oven is working great. Oven is now fixed."

We serviced a

LG WASHER

Model WM3570HVA

Near Chanhassen, MN 55317

Adam

Job Details: 04/28/2023

Customers complaint unit leaking. Looked like it was bubble leaking also. Its a built in. Removed from under the counter then notice the vent in the back had water stain and all the dust was gone. It was leaking out the back to much soap. Tested unit multiple times no leaks. Customer is going to try just one packet and had extra rinse. They also have it on turbo wash so I said it has less time to clean and break up the soap.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sauk Rapids, MN 56379

Phillip

Job Details: 04/28/2023

The customer said one day the whole unit stopped cooling. I plugged the fridge back in. I waited ten minutes for the fans and compressor to come on. After about 1 minute the fans all came on but not the compressor. I replaced the inverter with the inverter that was ordered. I plugged the fridge back in. As soon as the fans started the compressor started right up. I waited 30 minutes and its was cooling good. I cleaned the condenser coils.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Anoka, MN 55303

Matt

Job Details: 04/28/2023

"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.

We serviced a

WHIRLPOOL WASHER

Model WFWDB51YW00

Near Clear Lake, MN 55319

Seth

Job Details: 04/28/2023

"Leaking concern, the seal had hair causing a seap. I cleaned it and tested. They said to install the door boot. It did not leak through a speed wash empty."

We serviced a

ELECTROLUX REF BUILT IN++

Model EI32AR80QSB

Near Sartell, MN 56377

Phillip

Job Details: 04/28/2023

"I verified the evaporator had a low frost pattern. The evaporator has some discoloration and the heat exchanger is rotting. That indicates a leak. I replaced the evaporator, heat exchanger and the drier. I recharged the system to 3.5 ounces. The evap had a nice full frost pattern when I was done."

We serviced a

SAMSUNG DRYER

Model DV330AEW/XAA

Near Elk River, MN 55330

Matt

Job Details: 04/28/2023

"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the idler pulley was seized up and squealing. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG DISHWASHER

Model MDB7709AWS2

Near Minneapolis, MN 55412

Nate

Job Details: 04/28/2023

"This Maytag washer, maybe once a week it'll stop somewhere later in the cycle. They said its when it gets to the dry portion of the cycle, but they havent noticed if it was heating, they never know until later, maybe an hour or two later, so we dont know for sure when it actually stops. Tested the door lock, it locks and secures well. I ran it through diagnostic service mode twice, it circulated, filled, drained, and heated great. Amp clamp on black wire at junction box during heat was 10 amps. Cant reproduce the issue. Did hear a slow rhythmic circulating sound during the drain portion, but it drained great. Nothing to fix at the moment. If it has worse issues or increased frequency of issue in future, I would possibly direct focus to the drain pump even though its operating currently."

We serviced a

SAMSUNG DRYER

Model DVE45R6100W/A3

Near Burnsville, MN 55337

Delton

Job Details: 04/28/2023

"Found that the heating element is open. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up, tested and dryer is heating and working good.

We serviced a

SAMSUNG WASHER

Model WF50K7500AV/A2

Near Lakeville, MN 55044

Delton

Job Details: 04/28/2023

"Replaced main board and control now responds when pushing buttons but still wont start cycle. Getting inverter motor error. Needs inverter board also. Looks like something shorted, must of been reason it was tripping the breaker and shorted board.

We serviced a

LG WASHER STACKED++

Model WM3900HBA

Near Edina, MN 55439

Adam

Job Details: 04/28/2023

Getting FE code. Customer said when he turned the unit off even water was enter had to turn the cold water off. Water valve is bad. Stacked unit. Removed dryer from above then got access to the valve. Replaced valve then tested multiple times. Unit is working properly. Reinstalled dryer properly then tested everything. Works great.

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, MN 56303

Phillip

Job Details: 04/28/2023

I verified its not cooling to temp in the freezer. The evaporator had a good frost pattern. The compressor was a little noisy. I did take a low side pressure and it was around 25 psi. From what Ive seen the compressor was bad so we replaced the compressor and the dryer. I recharged the system and reprogrammed the control board.

We serviced a

FISHER PAYKEL++ WASHER

Model n/a

Near Maple Grove, MN 55369

Nate

Job Details: 04/28/2023

"Display is dead, and cant get washer to turn on. Verified 120 VAC is coming to the main PCB. Main PCB is sending 34 milli volts dc to display board. Needs new main PCB and possibly new display board but wont know until new PCB is installed.

We serviced a

SPEED QUEEN WASHER

Model n/a

Near Osseo, MN 55311

Nate

Job Details: 04/28/2023

Giving a smoky burning smell. Found a bad belt. Pump seems good. Coming back Wednesday to install new belt. ; ordrd 1 38174 (Belt)

We serviced a

LG WASHER

Model WT7200CW

Near Buffalo, MN 55313

Seth

Job Details: 04/28/2023

"I arrived and replaced the parts ordered it did not fix the issues, the UI board is needed EBR78538807. Please send back to ST.; saved tckt"

We serviced a

BOSCH DISHWASHER

Model SHU3006UC/U06

Near St. Cloud, MN 56304

Seth

Job Details: 04/27/2023

"Dishwasher leaks and the timer stops mid cycle in 2 places. The timer is NLA.

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/27/2023

"I replaced the burnt out thermostat, the dryer is now working properly."

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near Maple Grove, MN 55369

Nate

Job Details: 04/27/2023

"Dishwasher stopped working. Would only rub drain pump. Found the sump and float area full of water. Dried it all out, ran it, the water inlet valve is leaking. Needs new valve.

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US

Near St. Louis Park, MN 55416

Nate

Job Details: 04/27/2023

"The dishwasher got quieter and then died. I found a charred wire nut in the junction box. I cut off the melted nut and the ends of the wires and connected them with a new better nut. I then wrapped electrical tape around the nut so that if it jiggles or vibrates it wont loosen.

We serviced a

LG DRYER

Model DLGX8001W

Near Minneapolis, MN 55436

Nate

Job Details: 04/27/2023

Cleaned out dryer, cleaned and oiled roller shafts. Runs great now."

We serviced a

WHIRLPOOL WASHER

Model WFW9451XW00

Near Minneapolis, MN 55414

Nate

Job Details: 04/27/2023

"Washer not draining. Found a couple pieces of cloth, one black and one white, stuck inside the drain. Removed the cloth, filled the washer and then drained it. Now drain pump works great."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/27/2023

"It is the run capacitor that is bad. Replaced the run capacitor, tested and motor now runs. Washer fills, agitates, drains and spins. Washer is working good."

We serviced a

GE MICROWAVE

Model PSA9120SF3SS

Near Chanhassen, MN 55317

Adam

Job Details: 04/27/2023

Old handle was broken. On the bottom. Disassembled door and then replaced handle. Reassembled then tested. Works great

We serviced a

WHIRLPOOL WASHER STACKED++

Model GHW9150PW0

Near Maple Grove, MN 55369

Phillip

Job Details: 04/27/2023

The customer said that the washer will fill with water even when there not using it. When I arrived today I found the washer was half way full of water. I can see water leaking into the soap dispenser. The water valve is bad. The cold solenoid on the valve assembly had failed and was not sealing tight. Today I replaced the water valve assembly. The washer is working good and fills correctly. It is not leaking from the valve anymore.

We serviced a

CRITERION REFRIGERATOR

Model CFRR211P1S

Near Big Lake, MN 55309

Matt

Job Details: 04/27/2023

"Customer complaint is, ICEMAKER FAILED. Customer said its leaving a ice block in the bucket. Inspected and tested. FF compartment is 38F and freezer was 4F. They redesigned the ice maker to prevent this from happening. Installed the new 10 cube ice maker. Ice maker is now fixed."

We serviced a

WHIRLPOOL DRYER STACKED++

Model WGD85HEFC0

Near Minneapolis, MN 55403

Phillip

Job Details: 04/27/2023

I pulled the dryer off of the washer using the cart. I found the motor turns very hard. I replaced the dryer motor. I hooked it all back up and now the drums turns and it heats.

We serviced a

ADMIRAL REFRIGERATOR

Model HMG501030

Near Minneapolis, MN 55418

Phillip

Job Details: 04/27/2023

"The customer complaint is the unit is not cooling well. I found the evaporator is frosted up. I put into defrost, I get 120 volts to the heater but they do not come on. It will need the defrost heater. I defrosted the the evaporator and replaced the heater. I cycled the defrost timer on and verified the heater does come on.

We serviced a

LG WASHER

Model WT1101CW

Near Chaska, MN 55318

Adam

Job Details: 04/27/2023

Washer was making loud noise. Verified complaint was making a loud noise when stoping from high speed. And some agitations. Tipped unit back and found the rotor nut was loose and the rotor dropped. Removed rotor and inspected looks good no damage to magnets and the splines look good also. Same as on the gearcase. Reassembled unit and put locktite on the nut for the rotor. Then tested unit multiple times and no noise.

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/28

Near Chaska, MN 55318

Adam

Job Details: 04/27/2023

Dispenser is leaking. Customer tried to silicone around it but still leaking. Replaced dispenser and then filled with rinse aid. Now unit isnt leaking. Tested multiple times. Explained if you spill a little when trying to fill or to much it drip some until you run a load. After we ran it and waited no drips of rinse aid. Unit is working properly now

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Waconia, MN 55387

Adam

Job Details: 04/27/2023

Customers complaint unit shakes and doesnt start. Found will just try to sense but then wont do anything. Removed back cover and found a broken wire. Repaired wire then tested unit is now working properly. Unit is level.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Waconia, MN 55387

Adam

Job Details: 04/27/2023

Unit wont turn on. Verified complaint. Next checked outlet had no power. Actually the whole laundry room was dead. Went to the breaker and 3 different breakers trip. One was laundry one was downstairs and one was kitchen. Turned laundry back on and then checked. Washer is now working. Next checked kitchen and all counter outlets were dead. Reset the kitchen and downstairs breaker. Must have a had a power outage.

We serviced a

LG WASHER

Model WT7300CW01

Near Saint Stephen, MN 56375

Seth

Job Details: 04/27/2023

"New LG top load washer, there is gear-slop and it sounds like no oil in the gearcase. She is going to work with LG and see if they will cover the repairs.

We serviced a

MAYTAG REFRIGERATOR

Model WRF560SEYB05

Near Saint Joseph, MN 56374

Seth

Job Details: 04/27/2023

Water discharging from freezer. Upon arrival in inspection I found this unit was affected by a manufacturing defect with the drain. I replaced the duckbill with the P-trap. I steamed out the freezer and it drained great. The fridge is now fixed.

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Champlin, MN 55316

Phillip

Job Details: 04/27/2023

"The customer said the wash is loud when it spins. I verified that when it spins its loud. The tub seal is leaking water into the bearings and now the bearings have rusted. Last visit I did all the work of removing the old parts. Today I installed the new tub bearing, seal, and shaft assembly. I started the washer on a wash cycle and then did and drain and spin. Its all working."

We serviced a

GE REFRIGERATOR

Model GTS18DCPDLBB

Near Eden Prairie, MN 55344

Adam

Job Details: 04/27/2023

Unit not cooling. Found the fans are running but not the compressor. The start relay on the compressor is not working. Replaced part and now working. Unit has a good frost pattern.

We serviced a

SPEED QUEEN DRYER

Model ADE3LRGS171TW01

Near North Saint Paul, MN 55109

Matt

Job Details: 04/27/2023

Disassembled dryer and inspected rollers, idler pulley and belt and all looks good. Vacuumed out inside of dryer and bulkhead. Reassembled dryer and tested. Dryer sounds great.

We serviced a

LG REFRIGERATOR

Near Saint Michael, MN 55376

Matt

Job Details: 04/27/2023

"Customer complaint is, FRZ SEEMS TO BE WORKING BUT FF IS GETTING WARM. Inspected and tested. FF compartment was 60F and freezer was 8F. Customer had spilled something done the return vents and they were plugged/frozen. I defrosted vents and now theres airflow to the FF compartment. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC2

Near Rosemount, MN 55068

Delton

Job Details: 04/27/2023

"Tenant says that maybe 1 in 4 or 5 cycles there will still be water on the bottom of the dishwasher at the end of the cycle. While im here, dishwasher is draining fully every time. I did find that there is a slow leak from motor (see picture) Im not sure why it doesnt always drain since it is draining every time as im here.Motor would have to be replaced for the leak and I will also quote to replace drain pump.I tried calling hale and it goes to voice mail and I hear static.Office will need to contact hale and give estimate but based on cost of motor and not being sure about the drain issue it might not be economical to repair.Total estimate just for motor is $537.57. Motor with drain pump $643.70; saved tckt"

We serviced a

ASKO++ DRYER

Model T411VDT

Near Minneapolis, MN 55437

Nate

Job Details: 04/27/2023

"Has done something for awhile where it hums but wont run right away. The last time they tried using it, it hummed and then smelled like melting plastic. Needs a new blower wheel and possibly a motor too. DW can you submit for both parts? I would for sure need a double time slot for this repair. ; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Minnetonka, MN 55305

Nate

Job Details: 04/27/2023

Shakes bad when it runs. I put it into test mode and found that it has a bad gearcase and splutch assembly. Support rods are good. Needs new belt too if we do this job. Attached quote. Would be more than the Autho limit. Please see if WLM would like to proceed with repair. ; saved tckt

We serviced a

KENMORE DRYER

Model NOTAVAILABLE

Near Minneapolis, MN 55410

Delton

Job Details: 04/27/2023

"Found that high limit thermal fuse is open due to dryer being full of lint and blocking airflow. Customer approved estimate. Replaced thermal fuse and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"

We serviced a

BLOMBERG++ REFRIGERATOR

Model K60340NU

Near Minneapolis, MN 55401

Nate

Job Details: 04/27/2023

"Unit not cooling. Room temp although its set to 33 degrees for fresh food. Checked evaporator, its warm with no frost. All fans running. Compressor running, its hot. Condenser line is Luke warm. Has a sealed system issue. Please call Blomberg to see if they would cover sealed system work, and then call the number listed in this job ticket to keep them posted. TY is the maintenance guy here, who will also want to know any updates. ; saved tckt"

We serviced a

LG MICROWAVE

Model MV1608ST

Near Sartell, MN 56377

Seth

Job Details: 04/27/2023

"Microwave as multiple issues. Broken handle glued and outer door cracking, vent cover broken and vibrating, the lights and led display dim and flicker when it cooks(cyclical flashing in tune with the HV system phasing) it would need a capacitor-0CZZW1H004B, magnetron- 2B71165R, NLA handle-MEB47173603, door- AGM67064701; saved tckt"

We serviced a

UNKNOWN REFRIGERATOR

Model NM11BF

Near Sartell, MN 56377

Seth

Job Details: 04/27/2023

"No frost on the evaporator, the fans and compressor were running. I suspect a leak new comp in 2020. ; saved tckt"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH76719CS5

Near Elk River, MN 55330

Matt

Job Details: 04/27/2023

"Customer complaint is, LOUD BUZZ. Inspected and tested. Theres a loud buzzing and not heating. Going to need a new magnetron and possibly a capacitor and diode. Magnetron is on order from Global, cap and diode are stock. This is going to need to be scheduled with a second guy because its a convection microwave and also theres a vent attached on the top thats a pain to reattach. ; ordrd 1 2M248HEH (Magnetron)"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW0

Near Andover, MN 55304

Matt

Job Details: 04/27/2023

"Customer complaint is, GAS SMELL COMING FROM THE DRYER. Customer said if he doesnt shut the gas off, they smell gas. Inspected and tested. All the fittings behind the dryer are good. I disassembled dryer and smell gas strongly on the inside. I cant pinpoint exactly where its coming from, but theres a hissing coming from the valve. This is going to need a new gas valve assembly part number 280119. Dana can you call this in for authorization. Also are we responsible for disconnecting the gas line and hooking it back up, or do they need to have a plumber do it. If I have to do it, Im probably going to need some supplies, but I dont know what because I dont do gas. Make sure and schedule me extra time on this. ; saved tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Saint Michael, MN 55376

Matt

Job Details: 04/26/2023

"Customer complaint is, BEEPING NOISE AND DIDNT FINISH A CYCLE. BEEPS RESET NOW IT NOT DRAINING PROPERLY, OVER HEATING. Inspected and tested. Theres standing water underneath the dishwasher and theres a water detection alarm. I think thats were the beeping noise is coming from. Water is leaking bad from the circulation pump. Im assuming the water levels is low because its leaking so bad causing it to get too hot on the inside of the dishwasher.

We serviced a

SAMSUNG WALL OVEN++

Model NV51K6650DS/AA

Near Chanhassen, MN 55317

Adam

Job Details: 04/26/2023

Unit was dead and locked. Had to carefully pick the lock to unlock door. Once both doors are unlocked removed doors then removed oven from wall. Then disassembled and tested the thermostats. Found the top two where bad. The bottom was good. Replaced the top two and now working properly. Reassembled unit and tested again. Working great.

We serviced a

LG REFRIGERATOR

Model LFXS28968S/00

Near Minneapolis, MN 55421

Nate

Job Details: 04/26/2023

36 in fresh food and 1 in freezer. Replaced bad Icemaker. Cycled the new one and it filled with water. Works great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/26/2023

"Stopped cooling suddenly, failed inverter board was suspected but a new one didnt fix it. Per Phil it has a mechanical issue please quote a compressor.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, MN 55122

Delton

Job Details: 04/26/2023

Found that there is a hole in the hose that goes from dispenser to tub so when washer fills there is a small leak that drips. Ordering part and rescheduling.; ordrd 1 4738er1004B (Dispenser to tub hose)

We serviced a

BEKO++ RANGE

Model PRDF34550SS

Near Saint Michael, MN 55376

Matt

Job Details: 04/26/2023

"Customer complaint is, NOT BAKING PROPERLY AND MISSING A FOOT. Oven was hot when I got here, so I couldnt get a temperature sensor reading. Preheated to 380F then cycled between 390F and 360F, 385F and 365F, 385F and 365F. I called Techline and he sent me a email with the tech sheet showing how to recalibrate oven temperature. Also going to need a new front left foot. Dana can you order the foot part number 210600022 and send it directly to the customer to install. Im running behind and dont have time to do this. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW96HEAW0

Near Edina, MN 55424

Nate

Job Details: 04/26/2023

"Washer flooded upstairs laundry room. Found a bad flow sensor that is spraying water out due to a giant crack. Quoted for new one, coming back Friday to install. ; ordrd 1 WPW10110225 (Flow meter)"

We serviced a

GE MICROWAVE

Model JVM7195DK6WW

Near Buffalo, MN 55313

Seth

Job Details: 04/26/2023

"No power, the microwave has a burned out magnetron and tco due to a failed installation. This is a commercial property. They said she was not covered per GE Techline. Customer was notified.; saved tckt"

We serviced a

SAMSUNG WASHER

Near Saint Paul, MN 55104

Nate

Job Details: 04/26/2023

"Need bolt (DC97-02412A). Counter weight (DC67-00999A). Washer nut (DC61-00201A). DW can you please submit this for authorization? The bolt snapped off of the counter weight which is cracked in multiple places. Part of bolt is stuck in washer nut. Need a new nut, bolt, and counter weight. ; O-emld tckt"

We serviced a

GE MONOGRAM++ REFRIGERATOR

Model ZIFS360NXALH

Near Victoria, MN 55386

Adam

Job Details: 04/26/2023

Customers complaint unit not cooling. Found the bottom shelf items were frozen. Removed drawers and found the fan wasnt kicking on. Got a voltage reading to the fan 13DCv. Installed a new fan still nothing. Called GE tech line he said could be the board fan or a bad wire. He would get a board and fan and try it out WR60X10284 fan. Looks like tribles might have it. WR55X10922 control board Marcone has board added to my cart already. ; states that autho needed

We serviced a

DANBY REFRIGERATOR

Model DAR044A4BSLDD-6

Near Excelsior, MN 55331

Adam

Job Details: 04/26/2023

"Unit is over cooling. Customer had unit unplugged when I arrived. They said even on the lowest setting its over cooling. Unit needs a new temper control. On this unit its the only to control on and off. No fans or heaters on unit. Just control compressor and evap. ; snapped 4 QuickPics, states that autho needed"

We serviced a

GE DRYER

Model DVLR223GG7WW

Near Plymouth, MN 55446

Phillip

Job Details: 04/26/2023

"The customer said the dryer does not start. I found the timer knob was broken so when I turned the knob is was not turning the timer shaft. I replaced the knob and then turned it to a time dry. The dryer started and works on all the cycles.

We serviced a

KITCHENAID WALL OVEN++

Model KEBC207KSS05

Near Maple Grove, MN 55311

Phillip

Job Details: 04/26/2023

"The customer said the oven works fine when they bake but today when they tried to clean it, the oven stopped and gave the f4e1 meat probe error. The customer never uses the meat probe. I checked the probe socket and the connections, everything looked fine. The customer asked if I could just disconnect the probe socket. I disconnected the socked for the meat probe. The oven bake is still working good."

We serviced a

GE REFRIGERATOR

Model PFCS1NJWASS

Near Minneapolis, MN 55441

Nate

Job Details: 04/26/2023

Not cooling and water leaking underneath. Had a bad inverter board. Replaced that and some waterline coming to the water valve. Ran the dispenser and no leaks.

We serviced a

BOSCH DISHWASHER

Model SHP65T52UC/07

Near Roseville, MN 55113

Nate

Job Details: 04/26/2023

"Not draining. Found a plastic safety seal from a bottle stuck in the drain pump impeller. I removed it, now dishwasher runs and drains great."

We serviced a

AMANA MICROWAVE

Model AC01860AC

Near Cold Spring, MN 56320

Seth

Job Details: 04/26/2023

"Not heating. Failed magnetron.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT182SAW5

Near St. Cloud, MN 56304

Seth

Job Details: 04/26/2023

Not cooling. Failed bimental was replaced. The unit began to cool instantly after the evaporator was defrosted.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Minneapolis, MN 55443

Phillip

Job Details: 04/26/2023

The customer said that when the washer is rinsing it makes a squeak noise. I ran the washer with towels on all the cycles. I could not duplicate the noise today. I advised the customer to take a video of it if it happens again.

We serviced a

KENMORE WASHER

Model 11024642300

Near St. Cloud, MN 56301

Seth

Job Details: 04/26/2023

Washer is full of water and It will not drain or spin. On arrival and inspection I found the lid switch had failed. I replaced the lid switch and tested the washer. The washer is now fixed.

We serviced a

LG WASHER

Model WT7305CV

Near Burnsville, MN 55337

Delton

Job Details: 04/26/2023

Replaced the diagnosed part. Tested and washer now turns on easily when pushing power. Washer is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYW6

Near Minneapolis, MN 55418

Phillip

Job Details: 04/26/2023

"The customer said the dishwasher does not wash the soap out the cup. I found the wash pump is not starting and if I tapped on it, it will start. When it pauses the wash pump does not start again. Replaced wash motor. I reset the controls. The dishwasher is washing good now.

We serviced a

BOSCH DISHWASHER

Model SHX55R55UC/64

Near Maple Grove, MN 55311

Matt

Job Details: 04/26/2023

"Customer complaint is, LEAKING WATER FROM UNDERNEATH. Inspected and tested. Found the water fill valve has failed and is leaking. Customer approved repairs. Installed new fill valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Saint Michael, MN 55376

Matt

Job Details: 04/26/2023

"Customer complaint is, LEAKING WATER. Customer said its leaking at the bottom front right corner on the floor. Customer had refrigerator pulled out, so I inspected the evaporator drain from the back side and it was clear and everything underneath was dry. I did see the supply line is leaking at the valve. Customer is going to have a plumber come out and look at it. I inspected both compartments for water leaks and couldnt find anything. I removed the toe kick panel and everything underneath was dry. The only water I see is coming from the supply line.

We serviced a

FRIGIDAIRE DRYER STACKED++

Model FFOE5000QW1

Near Monticello, MN 55362

Seth

Job Details: 04/26/2023

Loud when it tumbles. Failed blower and motor is loud when it spins.

We serviced a

WHIRLPOOL DRYER STACKED++

Model WGD85HEFC0

Near Minneapolis, MN 55403

Phillip

Job Details: 04/26/2023

The customer said the dryer does not normally start and when it does it stops on its own. I tried the dryer and the drum tried to spin but it does not. I tried to spin the drum by hand and it does not turn easy. I looked in the blower housing and I do not see anything stuck in the blower. It will need the motor and maybe the blower.

We serviced a

SPEED QUEEN WASHER

Model MISSING

Near Richfield, MN 55423

Nate

Job Details: 04/26/2023

Washer has been syphoning dirty water back into the washer because the drain line is connected 2 inches from the bottom of the utility tub. And it was draining in agitate wash mode and not draining in spin. Drain lines need to be hooked up differently. Customer will do this themselves.

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55419

Nate

Job Details: 04/26/2023

"Dispenser is sporadically getting stuck. I installed a new dispenser assembly, it works great now."

We serviced a

WHIRLPOOL DRYER

Model LE5760XSW0

Near Minneapolis, MN 55422

Phillip

Job Details: 04/26/2023

"The dryer does not heat at all, and is loud when it tumbles. I found the hi limit fuse in the back was popped, and the rear rollers were falling apart. The lint screen was plugged up and has not been clean in a while. I replaced the fuse kit the rollers and fixed the handle on the lint screen. The dryer heats and sounds good now.

We serviced a

WHIRLPOOL DRYER

Model LEN2000KQ1

Near Osseo, MN 55311

Phillip

Job Details: 04/26/2023

"The dryer would start rough and after 10 minutes shut off. They will have to wait to start it again. I started the dryer and I could hear the dryer motor struggle, its also loud and humbles hard. I found the dryer motor is weak and the rollers are bad. I replaced the motor, blower and rebuild kit. The dryer sounds good and heats.

We serviced a

KENMORE DISHWASHER

Model 66513413K701

Near Maple Grove, MN 55311

Phillip

Job Details: 04/26/2023

The customer said the dishwasher is not heating and the display flashed 7 times. I ran a test cycle and the heater came on for about 2 seconds. I removed the board and found the relay and board is bad. It will need a main board. Today I replaced the main board and ran test mode. The heater is coming on.

We serviced a

SAMSUNG DRYER

Model DV210AEWXAA/02

Near Chaska, MN 55318

Adam

Job Details: 04/26/2023

Not heating was customers complaint. Verified complaint. Disassembled dryer. Then tested heater. Heater element is toast. Also cleaned up lint and oiled rollers. Reassembled unit then tested. Unit is testing good and has good airflow out side.

We serviced a

GE REFRIGERATOR

Model GZS22IYNFS

Near Chaska, MN 55318

Adam

Job Details: 04/26/2023

Installed parts from last diagnosis then tested. Unit is working properly.

We serviced a

SAMSUNG DRYER

Model DV48J7700GW/A2 02

Near Victoria, MN 55386

Adam

Job Details: 04/26/2023

Customers complaint unit was making loud noise. Verified complaint then disassembled unit and found the front roller was bad. All the other rollers are good. Quoted then replaced the roller. Oiled and cleaned up others. Also cleaned up all the lint. Reassembled and tested unit is working great.

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Albertville, MN 55301

Phillip

Job Details: 04/25/2023

When the wash plate spins it makes a loud rubbing sound. I removed the wash plate and found the bottom of the basket is breaking and it coming up and rubbing on the wash plate. The center of the wash plate is loose and coming out. It needs a wash plate and inner tub basket.

We serviced a

GE REFRIGERATOR

Model GTS18DCPDLBB

Near Eden Prairie, MN 55344

Adam

Job Details: 04/25/2023

Found nothing running on arrival. Light was working and door switch is fine. Found it was in defrost and stuck in defrost. Found the defrost timer was stuck. Needs a new defrost timer. Replaced defrost timer and worked right away. Started to cool. Unit is working properly now.

We serviced a

VIKING++ RANGE

Model MISSING

Near Saint Paul, MN 55105

Nate

Job Details: 04/25/2023

"Lights not coming on inside oven. Found a mouse chewed through wire to light switch. Cut out the old bad wire, installed a new wire and terminal. Lights work now.

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Eden Prairie, MN 55346

Adam

Job Details: 04/25/2023

Unit not spinning out. Customer noticed black pieces on the floor. Verified complaint. Looks like belt got stuck. Removed the guard. And the belt was twisted and shredded. Replaced belt and reassembled unit. Then tested. Unit is working properly now.

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Rogers, MN 55374

Phillip

Job Details: 04/25/2023

The washer does not turn on at all. I get power to main board and 12 volts to the main display. I found the tub seal is bad and the rear bearing is bad. The rear seal is leaking water into the bearing and into the main board.

We serviced a

WHIRLPOOL RANGE

Model WFC130M0AB0

Near Hopkins, MN 55305

Phillip

Job Details: 04/25/2023

The switch for the front left burner was bad. Today I replaced the switch. All 4 burners work good.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLBL6

Near Inver Grove Heights, MN 55076

Delton

Job Details: 04/25/2023

"Replaced springs, link kit and door latch strike. Tested and dishwasher door now stays closed and no longer falls open. Dishwasher is running and working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV00

Near Cold Spring, MN 56320

Seth

Job Details: 04/25/2023

"Fridge would not dispense water then suddenly both cavities got warm. Customer unplugged it re-plugged it in and temperatures have looked perfect sense. Upon arrival and inspection. I found the fridge in a working state. Temperatures looked great. I inspected the wiring to and from the control board in the back, so no loose connections. The compressor was running. All fans were running. I saw nothing on the control board. No burns nothing that made me feel like there was a problem. Intermittent electrical issues pointing toward control board issues. I know these machines historically had problems with wiring harnesses from the freezer door. My recommendation is to start with the control board and go from there to a door assembly. They will watch it and call us back if we need to come back with a control board."