Fast, professional Samsung dishwasher repair from technicians who fix Samsung dishwashers frequently. Same or next business day on most calls.
Counted from our technicians' notes on 37 Samsung dishwasher service calls.
Water in the base trips a sensor down there. You'll see LC and hear the drain pump running, and the dishwasher may not shut off at all. A worn door gasket, suds from the wrong detergent and a loose hose connection are the common causes. On Waterwall models, add a blocked reflector that sprays water toward the door.
Standing water with 5C mostly comes from a clogged filter, with a kinked drain hose in second place. Was the dishwasher just installed next to a new garbage disposal? Then the disposal's knockout plug may still be in. With all of that clear and the pump humming, the drain pump is next.
A 4C code means a fill problem. Check the supply valve under the sink. When the water is on and pressure is fine, the water inlet valve is the part that typically fails.
Dishes coming out dirty? Clean the filter and make sure the spray arms spin freely with clear holes. On Waterwall models, streaky results or a 7E code can mean the reflector isn't traveling across the tub.
On AutoRelease models, a door that pops open about five inches at the end is doing exactly what it should. It's venting steam. A door that won't latch when a cycle starts needs its latch inspected.
| Code | What it usually means |
|---|---|
| 4C, 4E | Incoming water is short on pressure or off on temperature |
| 5C, 5E, SC, SE | Not draining |
| LC, LE | Water in the base set off the leak sensor, so the drain pump kicks on |
| OC, 0C, oE | Too much water in the tub |
| HE | Heater or water temperature reading problem |
| tE | Temperature sensor problem |
| 3E | Incoming hot water is too hot |
| 3C | Wash pump problem |
| 1E, IE | Heater problem on non-Waterwall models. On Waterwall models it means the filter is clogged |
| 7E | Waterwall reflector is stuck or not traveling the way it should |
| bE, 6E | Stuck button on the control panel |
Codes vary by model. Troubleshoot first and clear the code later. Samsung's point is that wiping it away before you've found the cause just invites it back.
For the model label, look at the inside edge of the tub opening first, then along the door's top and side edges.
Much of Minnesota and Southwest Florida has hard water, and over time it leaves scale on spray arms and filters. Keep the rinse aid filled. When glassware starts looking cloudy, check the filter and arms first.
Pumps, inlet valves, door gaskets, latches and spray arms are routine repairs. A corroded tub, or a leak that has already damaged the floor or cabinets, changes the math. Some Samsung dishwashers carry longer coverage on the stainless tub, so check your paperwork. Coverage differs from one model and purchase year to the next, so your own paperwork has the final say.
Model DW80J3020US
Previously diagnosed chewed drain hose as cause of leak. Returned with new drain hose, reinstalled unit, ran test cycle, and verified no leaks.
“Very quick, helpful, and friendly! Would definitely recommend Omega and Michael to anyone (and I already have!!).”
Alison C.
Model DW80R9950US
Complaint is that unit is not operating and has LC error. Found water in leak tray. Unit did not have a high loop likely overfilled due to back drain. Fixed drain line and unit is now operating properly.
“Omega was easy to set up appointment and available to come almost right away. Evan was quick, thorough, knowledgeable and friendly. Explained issues and resolution.”
Doug D.
Model DW80R5060US/AA
Unit completely dead, found bad outlet under sink, demonstrated proper operation using alternate outlet, advised electrical repair.
“Great service from a very professional company. Our tech was great with communication and cross checking the issue with our dishwasher. Ultimately finding we have a faulty GFI receptacle and reassuring us that he was still glad to have come out and helped.”
Nicolas T.
Model DW80CG4021SRAA
Replaced flex duct with rigid duct for improved venting.
“Professional, informative. Handled the repair quickly.”
Joseph N.
Model DW80N3030/US
Cleaned out clogged spray holes in spray arms and cleaned filter; unit now washing properly.
“Nathan was wonderful! and his service was superlative. I will be recommending Omega to anyone asking for appliance repair.”
Kathleen K.
Model DW60R2014US
Cleaned filter and basin; ran sanitize cycle with cleaning tablets; runs clean and properly.
“Nate is always prompt, professional and communicative - it's a pleasure working with him on our client's quarterly PM's! Thank you for the consistently great work :)”
Wealth Enhancement Group - Brian On S.
Model DW80R9950U
Replaced upper spray arm assembly. Unit now working properly.
“Jacob is an asset to your company. I found him to be thoughtful, knowledgeable, straight forward, courteous and capable.”
Daniel M. K.
Model DW80R5061/US
Found water in dishwasher basin, dried sensor and basin, cleaned sump gaskets, cleared error codes, verified no leaks, unit working.
“Collin was fantastic. Knowledgeable, professional, and cheerful. He diagnosed and fixed the dishwasher problem! We were so happy—thank you so much, Collin!”
Young A.
Model DW80R5061US/AA
Replaced latch, tested, unit working properly.
“Mark is a great technician who knows appliance repair like a pro. He attended to our dishwasher and fixed it in no time. He also gave some valuable tips to prevent recurrence of the problem. I would give 10/5 for him.”
Raghaevndra J.
Model DW80R5061US/AA
Realigned door latch lever and holding bar; latch now works consistently with no parts needed.
“Mark was great both at work and to interact with. Our dishwasher was broken. He solved the issue in a short time. Highly knowledgeable. Will recommend him highly for such repairs.”
Raghaevndra J.
Model DW80R9950US
Dishwasher is not spraying water well and detergent is not dissolving. There is a grinding sound. I verified after seeing a PC error in test mode that the diverter motor itself is good and tests perfectly. But the Waterwall motor and water wall are grinding and not operating correctly. Stripped internally. Quoted for new water wall with motor assembly, but customer would prefer to just replace dishwasher as it is problematic.
“Nate was great to work with. He is very friendly and knowledgeable. He explained everything going on with our dishwasher. Definitely recommend working with him. Five stars.”
Juan / Celedonia Mom C.
Model DW50T606OUS
Not draining. Found broken glass in the drain pump. They had some water that had leaked down into the basement prior to me coming. Today when I cleaned out the glass and then ran the dishwasher, there was no leaking and its nice and dry under the dishwasher. Good connections under the sink. Works great now. Job complete.
“Omega Force Appliance Repair is the BEST!!!! I highly, highly recommend this business, and Nate in particular. They were quick in scheduling us, incredibly friendly, and highly skilled. I am so happy to have found them!”
Pat F.
Model DW80J3020USN/AA01
Customer states the dishwasher was giving the code heavy for a water leak. Found the top left corner of the door was not sealing causing the door to leak down the side into the lower tray. Fix the seal.
“Very professional”
Ron T.
Model DW80J3020USN/AA01
Customer states the dishwasher keeps pumping and not stopping, found the dishwasher had water in the sump triggering the float switch, found the door seal Between the the tub and seal had a lot of debris, cleaned out, the float switch in the case break is full of debris, the customer is not interested in replacing the case break at this time.
“Brandon was very professional and did a excellent job.”
Ron T.
Model DW80BB707012AA
I did replace the door switch for a second time. Then I replaced the main power control board underneath the door. Once I had restored power to the dishwasher, I was able to activate any selected wash cycle. The dishwasher is repaired and good for normal every day use.
“Aaron was the best! Professional, courteous, friendly and very knowledgeable!”
Wayne S.
Model DW80R5061US/AA-00
Customer states LC error, leaking error, found water inlet hose loose and slowly dripping, secured hose and ran test cycle, all functions ok no leaks.Parts not needed DC62-30314L
“Professional and friendly”
Robert B.
Model DW80J7550US/AA
Arrived on site kickplate ran heavy, normal and express wash for 40 minutes. Checked wash wall function incorrectly unable to duplicate couldve possibly been water deflection off of a pot or pan or plate. Also observe lots of sudsing (picture attached)that couldve contributed to leak is unable to duplicate leak adjusted front height, slightly all functions on dishwasher test.
Model DW80J7550UG/AA
Dead dishwasher - replaced ui interface board all functions test good
“The service was good all the time the technician make sure to do his best to find the problem and resolve it.”
Claudia D.
Model DW80R5060US/AA00
Samsung Dishwasher Repair. Found some water that was in the drip pan which is why they were getting LC error (leak error) i ran diagnostics and ran dishwasher for 40 minutes and found no leaks the only thing I found is excess soap suds and I didnt add any soap (see picture) Im thinking too much suds and leaked into drip pan. Cleaned out suds and also found that the auto door open feature was turned off in the settings. Turn on door open and in test mode it popped open. I showed customer in the user manual how to turn that feature on/off. Dishwasher is working good as Im here.
Model DW80F600UTS/AA
NOT DRAINING. Found plastic caps were stuck in the case break on the side. Removed caps and tested. Dishwasher is draining great. Dishwasher is now fixed.
“Courteous, efficient, FIXED!”
Sara L.
Model DW80R7061US
Returned with parts, removed the dishwasher, unhooked manifold, installed new one cycled and tested. Both spray arms now working.
“Brandon did an amazing job! Our Samsung Dishwasher was not cleaning properly. The sprayer arms were no longer working on any cycle. Brandon knew right away what the problem was and got the parts ordered immediately. By the end of the week, he had my dishwasher working like new again. If you have any appliance repair needs don’t hesitate to call Omega Force. They keep you up to date on all appointments and are amazing to work with! Thank you!!!”
Malinda P.
Model DW80T9950UG
Customer stated they were getting a 5C error code.Ran unit for 4 minutes and drained, when the unit drained it sounded like it was pumping debris out. Filled unit and drained several more times. Never got unit to code. The customer has been pre cleaning dishes and running the 60 minutes cycled. Customer also do know when the last time the unit was ran on a cleaning cycle. Customer will now run regular cycle and clean the unit
“Brandon was professional and very knowledgeable. He explained everything he found and solutions to the problem. I would recommend him to others.”
Mona L.
Model DW80R7060US/AA
Customer complaint is, the control panel is none responsive. Inspected and tested. Found the plug was falling out of the wall underneath the sink. I plugged it back in and tested. Dishwasher is working great. Dishwasher is now fixed.
“Pleasant experience”
Vicky P.
Model DW80R5061US/AA
The customer compliant is the dishwasher will not power on and the door makings a loud pop when you try to close it. The customer had it unplugged when I arrived. I plugged the dishwasher is and pressed power. The dishwasher powered up and all buttons respond. I started the dishwasher and its working great. I inspected the board for loose connections and inspected the power cord connections. Everything looks good. It looks like the cord could have come loose and pulled out the outlet. I tightened the prongs and draped the cord around the outlet so the the plug end doesnt get bumped. The tow kick panel was rubbing on the bottom of the door. I pulled the panel down so it does not rub on the door. It does not make the popping noise anymore when the door is closed.
“Phillip attended the service call for our dishwasher. He was on time, fixed the issue to my satisfaction, pretty knowledgeable, explained what was wrong with the dishwasher. The issue is resolved now. He was pleasant to interact and answered all questions. Would re engage him if in future I face any issue with my dishwasher.”
Raghavendra J.
“Very quick, helpful, and friendly! Would definitely recommend Omega and Michael to anyone (and I already have!!).”
“Omega was easy to set up appointment and available to come almost right away. Evan was quick, thorough, knowledgeable and friendly. Explained issues and resolution.”
“Great service from a very professional company. Our tech was great with communication and cross checking the issue with our dishwasher. Ultimately finding we have a faulty GFI receptacle and reassuring us that he was still glad to have come out and helped.”
“Nathan was wonderful! and his service was superlative. I will be recommending Omega to anyone asking for appliance repair.”
“Nate is always prompt, professional and communicative - it's a pleasure working with him on our client's quarterly PM's! Thank you for the consistently great work :)”
“Jacob is an asset to your company. I found him to be thoughtful, knowledgeable, straight forward, courteous and capable.”
“Collin was fantastic. Knowledgeable, professional, and cheerful. He diagnosed and fixed the dishwasher problem! We were so happy—thank you so much, Collin!”
“Mark is a great technician who knows appliance repair like a pro. He attended to our dishwasher and fixed it in no time. He also gave some valuable tips to prevent recurrence of the problem. I would give 10/5 for him.”
“Mark was great both at work and to interact with. Our dishwasher was broken. He solved the issue in a short time. Highly knowledgeable. Will recommend him highly for such repairs.”
“Nate was great to work with. He is very friendly and knowledgeable. He explained everything going on with our dishwasher. Definitely recommend working with him. Five stars.”
“Omega Force Appliance Repair is the BEST!!!! I highly, highly recommend this business, and Nate in particular. They were quick in scheduling us, incredibly friendly, and highly skilled. I am so happy to have found them!”
“Aaron was the best! Professional, courteous, friendly and very knowledgeable!”
In our technicians' notes on 37 Samsung dishwasher service calls, the repairs that come up most involve the leak or door gasket, filter or clog and drain pump. The list near the top of this page shows the rest.
37 Samsung dishwasher repairs are in our service records so far, and customers rated those visits 4.9 out of 5 stars.
That's the leak error, and some models show LE for it. Moisture reached the sensor down in the base, which makes the dishwasher run its drain pump and sometimes refuse to turn off. The likely suspects are a damaged door gasket, loose connections and suds from the wrong detergent. A blocked reflector can cause it on Waterwall models too. The code stays until the base is dry.
That's AutoRelease, a feature on many newer Samsung dishwashers. Once the cycle is over it lets the door swing out about five inches, and venting the steam that way helps everything dry. Nothing's broken. A door that won't stay shut when a cycle starts, or pops open mid-wash, is a different story, and the latch or strike needs checking.
5C, 5E, SC and SE all mean a drain problem. Pull the filter at the bottom of the tub and rinse it, then make sure the drain hose behind the unit isn't kinked or crushed. A newly installed garbage disposal with its knockout plug still in will block draining too. Still stuck, with the pump humming? The drain pump needs service.
That's a water supply error, shown as 4E on some models. During the fill, the incoming water is either too low in pressure or not the right temperature. Make sure the valve under the sink is all the way open and the line isn't kinked. Had plumbing work done recently? Someone may have left that valve partly closed. With good supply, the inlet valve is the likely culprit.
The trip and diagnostic fee starts at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins, so you can decide with no surprises.
Yes. Omega Force Appliance Repair is a factory-authorized Samsung service provider.
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized Samsung service provider.
