"Dishwasher has been leaving brownish granulated debris on the dishes. Took the filter apart, found a lot of junk under the screen of the filter, and down in the sump area. Cleaned the sump out with paper towels, and cleaned the screen in the sink with a brush. Filled it with water a couple times and then sucked the water out again. Then let it fill, circulate, and then I sucked out more water. Then ran dishwasher with a bowl on top, didnt have any debris in bowl after letting it run for awhile. Other issue is that its been leaking bad from the float area. I checked and the plastic nut for the float was super loose letting water through. I used some sealant and tightened the nut.

CUSTOMERS COMPLAINT NOT FILLING WITH WATER AND WASHING DISHES. I found unit drained right away and had water to drain. Then it filled but after that. It wouldnt do anything. Found the motor had failed. Installed new sump assembly/motor. When installing new sump I removed the drain pump and I did find a piece of glass in there also one fin on the drain pump motor propeller was busted. Let customer know and showed the piece. Then reassembled unit. Tested multiple times for leaks. Unit is working properly.

Customers complaint unit making popping noise when opening and closing door. Verified complaint. Removed outer door panel to get a better view of whats catching. Found the hard sound pack is lifting on the bottom and catch on the bottom tub. Filed down the bottom of the sound pack and made sure it was clearing then reassembled.

INSTALL DISHWASHER. Removed old dishwasher and installed new Whirlpool dishwasher. Tested and dishwasher is working great. Install complete.

Installed all parts tested for leaks made sure door opens and closes properly. Now unit is working properly