Fast, professional cooktop repair from factory-trained technicians, for every major brand. Same or next business day on most calls.
Our technicians diagnose the problem, explain your options and quote the repair upfront before any work begins. Our vans carry the most-needed parts, so many repairs are finished on the first visit. If a part has to be ordered, the same technician comes back to install it.
Still stumped? Call your service heroes.
Model GTH30
Complaint was discolored wire near front right burner. Found discoloration to be normal and unit is still operating properly. Advised customer that electrode and wire are no longer available, but a single replacement may still be available on eBay if they want to keep one on hand for future failure.
“Ethan was thoughtful, knowledgeable & helpful. He is an asset to your company.”
Kathy S.
Model PHP9036DJ6BB
Replaced cooktop and tested. Unit operating properly.
“I cracked our induction cooktop. Nate came out and took a look. Obviously it needed to be replaced. The part was ordered and it arrived in about a week. Nate came back to install it but the replacement turned out to be defective; the lock and hot lights would not illuminate although it worked fine. They left the working but defective top with me until they could get a second part. Nate came out again and this time everything was perfect. Nate was always courteous and cheerful even when frustrated by the defective part. Everything was perfectly tidy when he left, both times. There was never a question of making things right for me. Because of the return call, they likely lost money on my repair but they charged me exactly what was originally quoted. A business shows its integrity when things don’t go exactly to plan. I’d definitely choose Omega, and Nate, again.”
John R.
Model NX60A6751SS/AA
Burner flame too high and would not reduce. Found faulty valve, replaced, and tested. Unit operating properly.
“Nick was great. Very nice, tidy, efficient. Definitely recommend.”
Holly C.
Model SKSRT360S
Installed new digital knob assembly. Burner and display operating properly.
“Fixed our problem quickly and was so professional and kind”
Sam M.
Model SGM365R
Cleaned all surface burners due to inconsistent ignition and verified burners are now lighting properly.
“Evan did an outstanding job and explained every step.”
William G.
Model CBGJ3023S.BSTELNA
Replaced spark module; front burner ignites normally.
“Did a great job !!”
Luann G.
Model CBGJ3623S.BSTELNA
Confirmed short ?thunk? noise normal per LG tech (Ticket #866753 / TCC251103277603).
Back-left burner had shorted infinite switch?swapped switch with griddle burner to restore power; unit working fine.
“A valiant effort was made, but a 60 plus year old Jenn Air cooktop is too fragile to warrant further investment.”
Kendra Or Mary Jane A.
Model VGSU161-6BSS
Ignition intermittent; cleaned electrode tips and burner caps per Viking protocol?unit igniting properly.
“The technician was knowledgeable and shared his knowledge in an easy way to understand”
Tom S.
Model FGIC3066TBB
Customer said cooktop wouldnt heat. Customer had just moved in and the cooktop is an induction cooktop and I explained to him that the pots and pans need to induction compatible and their current pans are not. They will get new pans and use it. They will call back if any problems persists.
“Delton has exceptional customer service skills. Keep up the good work!”
Kanat O.
Model JGP975SEK1SS
Customer states the cook top started trying to ignite while in use, the only way to stop was to to shut the power off. Cycled and tested the cooktop is working as it should now, suspect one of the switches are worn out. Checked and found the switch harness is no longer available. The customer is going to continue to use as is.
“Brandon was right on time and did a great job diagnosing problems with our GE Profile cooktop. Will definitely use Omega again in the future!”
Kevin S.
Model FPGC3077RS
Orfice hole was clogged with sediment. Cleaned burner after romoval. Reinstalled and tested. Good to go
“Great service, found the issue immediately and had it fix in short time. Great job!”
Cory P.
Model KCGD506GSS00
When downdraft is on, the cook top will sometimes click to reignite when flames are low. Normal safety feature. Showed customer how to clean off burner cover with wire brush and gave burner part numbers since they asked about it. Also, they said it takes a long time to boil the water. Took 5 minutes when I tried it. 17k BTU. His old range was a higher burner BTU. Flame is right height.
Model FPGC3077RS
Upon arrival, opened up the machine and replaced the spark module. Tested and machine seems to be working properly now.
Model 9003742
Cooktop burners dont ignite or if they do they just click after igniting. Found they all had to be cleaned. Used my wire brush and pick to clean around all electrodes and on burner heads, now they all ignite great and dont click while theyre running.
“Nate is so professional. He came in, knew exactly what was wrong, addressed it immediately and had my non working 6 burner Wolf range 100% operational in under an hour. He was efficient, knowledgeable and clean. I highly recommed!”
Pauline O.
Model FFIC3026TB
Frigidaire Cooktop Repair. Upon arrival pulled unit out of countertop and replaced driver board. Reinstalled unit into countertop unit now working as it should. Complete.
“Very professional. Very informative. Polite and courteous.”
Tammy M.
Model JGD8345ADB
Returned with parts installed, cycled and tested all 4 burners now are working as they should
“Excellent tech.”
David O.
Model 790.32453800
Customer states the unit is not lighting. Removed the built in oven below the cook top. Tested the for power to the cook top found a GFCI breaker in the kitchen had tripped. Reset the breaker and showed the customer what had happened and how to fix the next time.
“He is extremely knowledgeable, kind, compassionate, and very professional and thoughtful. I refer anybody to him in the heartbeat. Thank you.”
Fatimah O.
Model PP932S0M1SS
Customer complaint is, one of the heating elements not working properly. Inspected and tested. Found the front right burner inner part of the element is not working. I disassembled cooktop and found the inner part of the element is burnt out. Cooktop needs a new front right element. Installed new front right element and tested. All burners are working great. Cooktop is now fixed.
“Matt is an awesome service person and has been here for multiple appliances. I would highly recommend him and Omega Force for service needs!”
James O.
Model AKT3000E/P1131595NE
Replaced front right burner, tested and it now heats and is working good.
Model CT365SS
Cook top had two different complaints one sometimes would continue to spark even after being ignited. And another some burners the flame was bigger on one side. So I disassembled the top and cleaned all the burner plates and igniters. burner cabs Were installed wrong and thats why the flame was out of whack. I could not get the continuous sparking. Told customer its usually the spark module because it happens on not just one burner. If it continues to happen will need to order spark module for for returning 218440 is the part number for the Spark module
“Adam is amazing! Thankful he came and fixed our appliances!”
Julie S.
Model HRT4806U
Replaced thermostat. Everything is working great
“Took great care and ensure all burners were in working order and not just the griddle that they were asked to fix.”
Jason B.
"Ethan was thoughtful, knowledgeable & helpful. He is an asset to your company."
"Nick was great. Very nice, tidy, efficient. Definitely recommend."
"A valiant effort was made, but a 60 plus year old Jenn Air cooktop is too fragile to warrant further investment."
"The technician was knowledgeable and shared his knowledge in an easy way to understand"
"Delton has exceptional customer service skills. Keep up the good work!"
"Brandon was right on time and did a great job diagnosing problems with our GE Profile cooktop. Will definitely use Omega again in the future!"
"Great service, found the issue immediately and had it fix in short time. Great job!"
"Nate is so professional. He came in, knew exactly what was wrong, addressed it immediately and had my non working 6 burner Wolf range 100% operational in under an hour. He was efficient, knowledgeable and clean. I highly recommed!"
"He is extremely knowledgeable, kind, compassionate, and very professional and thoughtful. I refer anybody to him in the heartbeat. Thank you."
"Matt is an awesome service person and has been here for multiple appliances. I would highly recommend him and Omega Force for service needs!"
"Took great care and ensure all burners were in working order and not just the griddle that they were asked to fix."
"I cracked our induction cooktop. Nate came out and took a look. Obviously it needed to be replaced. The part was ordered and it arrived in about a week. Nate came back to install it but the replacement turned out to be defective; the lock and hot lights would not illuminate although it worked fine. They left the working but defective top with me until they could get a second part. Nate came out again and this time everything was perfect. Nate was always courteous and cheerful even when frustrated by the defective part. Everything was perfectly tidy when he left, both times. There was never a question of making things right for me. Because of the return call, they likely lost money on my repair but they charged me exactly what was originally quoted. A business shows its integrity when things don’t go exactly to plan. I’d definitely choose Omega, and Nate, again."
