Speed Queen builds commercial-grade washers and dryers for the home in Ripon, Wisconsin, designed to last for decades with the right care.
Speed Queen has been building laundry equipment in Ripon, Wisconsin, since 1908, and laundry is all it makes. That means top-load and front-load washers, dryers, stacked units and the commercial machines you see in laundromats. Speed Queen runs its home machines through 10,400 test cycles and says that adds up to about 25 years for a typical family. That durability is exactly why owners fix these machines instead of hauling them to the curb.
On most lines, the number in the model name matches the warranty length. Speed Queen's catalog lists 3 years for TR3 and DR3, 5 years for TC5, TR5, DR5, DC5 and FF7, and 7 years for TR7 and DR7. Your warranty sheet or receipt will show exactly what's covered on your model. Speed Queen's warranty lookup runs off the serial number, so keep that handy.
Speed Queen uses heavier, commercial-style parts than most home brands, and the machine itself rarely wears out. What wears are the parts that move or switch. On washers that's lid and door locks, belts, pumps and inlet valves. Dryers add rollers, the idler pulley and heating parts. The mechanical TC5 is about as simple as a modern washer gets. TR and FF machines run electronic controls with sensors and a motor control, so you get more features and also more electronics to diagnose.
Clean the dryer lint filter every load and have the vent run cleaned out. Come winter, check the outside vent hood for frost or snow holding the flap shut. Don't overload a top-loader, because heavy, unbalanced loads are rough on the suspension and drive parts.
Laundry in an unheated space needs its water lines kept from freezing. A frozen inlet valve or hose can crack and then leak once it thaws. And go easy on detergent. Using too much leaves residue that hangs on to odors and lint.
Speed Queen repair by appliance:
Model ADGE9BGS115TW01
Found extended tumble feature turned on. Turned off Wrinkle Guard and verified proper operation.
“Lucas was able to resolve our issue very promptly. In the process he made us aware that the manual for our Speed Queen Dryer could have resolved the issue for us. At the time when we lpurchased the washer & dryer no manual came with either appliance. He informed us who to call to het both.”
Katherine K.
Model AWNE82SP113TW01
Issue was random noise. Ran unit multiple times and could not duplicate sound. Found rear legs frozen in place. Loosened legs so unit now moves properly, which may resolve unusual noises. If issue continues, recommend customer record video and note time noise occurs.
“He was very thorough and very nice!”
Lori B.
Model AWN632SP116TW02
Installed new belt and pump, cycled and tested unit, checked for leaks, and verified washer is now operating properly.
“He took his shoes off! He was so nice and professional and polite!”
Kristen A.
Model ADGE9RGS113TW01
Replaced worn rollers. Ran and tested unit and verified proper operation.
“Quick and friendly repair and even reversed the door for me!”
Janet C.
Model AWN43RSN116TW01
Installed new water valve and ran tests. Unit is operating properly. Noted that machine is still filling somewhat slowly due to poor house water pressure. Advised customer to have a plumber inspect the well system.
“On time, polite, informed me what he was doing”
Marlyne M.
Model ADEE9RYS178TW01
Customer reported back vent was burning clothing. Checked temperatures and found them normal. Per tech tip, replaced vent cover. If issue returns, weaker heater may be needed.
“Adam was amazing. He diagnosed the problem. Ordered the new part, went and picked it up and installed it all in the same day. Wonderful service.”
Jason W.
Model AWN632SP116TW02
Customer stated washer had louder-than-normal rumbling during agitate and spin. Found drain pump clamps not inserted correctly, causing vibration noise. Realigned bracket, tested with load, and verified no more rumbling. Washer is working well.
“Very professional and seemed very honest. I would call him back again.”
Renee S.
Model ADE4BRGS177TW01
Found defective heating element and completely obstructed dryer vent. Replaced element kit and cleaned venting. Dryer heating properly.
“Very nice and fixed my problem”
Jennifer N.
“Lucas was able to resolve our issue very promptly. In the process he made us aware that the manual for our Speed Queen Dryer could have resolved the issue for us. At the time when we lpurchased the washer & dryer no manual came with either appliance. He informed us who to call to het both.”
“He took his shoes off! He was so nice and professional and polite!”
“Very professional and seemed very honest. I would call him back again.”
“Quick and friendly repair and even reversed the door for me!”
“Mark was thoughtful and courteous. He went out of his way to personally secure a part so that my repair would be complete a day sooner. Appreciate him.”
“Adam was amazing. He diagnosed the problem. Ordered the new part, went and picked it up and installed it all in the same day. Wonderful service.”
“Mark did a fantastic job repairing our Speed Queen dryer. He is a consummate professional and highly skilled at what he does. I enjoyed talking with him during our appointment and would recommend him to others without hesitation. Thank you again!”
“On time, knowledgeable, explained clearly what was needed and repaired our washer. Left with everything cleaned up. Good communicator. Thanks.”
“James was in and out in half an hour (maybe less). The washer works again. Yay!”
“Nate was awesome. He explained the repair and walked me through it. He even straightened the outer panels to tighten up the seams.”
“Omega is One of the best communicators in the service industry. Staff are clear , professional, knowledgeable and prompt. Easy to deal with and most helpful”
“He knew what he was doing and went to work identifying the issue on our washer - replacing a belt. He also addressed another issue we were having with the inbalance of the machine due to a rubber boot that was ajar. He put the boot back on correctly”
Our service records hold 160 Speed Queen repairs so far, including 100 washers and 60 dryers. We repair every Speed Queen appliance in the home, across Minnesota, Western Wisconsin and Southwest Florida.
After their visit, Speed Queen owners rated our service 4.9 out of 5 stars on 160 customer surveys. You can read some of their comments on this page.
Yes. Omega Force Appliance Repair is a factory-authorized Speed Queen service provider.
Ripon, Wisconsin, where the brand has been since 1908. Speed Queen also builds commercial laundry equipment, and its home machines borrow a lot from that commercial design. Its home washers and dryers go through 10,400 test cycles, a number the company equates to roughly 25 years for a typical family.
Speed Queen's own estimate is about 25 years for a typical household, based on the 10,400 cycles it designs and tests its home machines for. Your own results will depend on load size, water quality and care. When one of these does start acting up, the tub and frame are generally still sound. The failures are wear parts like belts, pumps, valves and switches, and in most cases those are worth replacing.
The TC5 is the old-school mechanical top-loader. It has dial controls, a two-speed motor and no lid lock during the cycle. The TR3, TR5 and TR7 add Perfect Wash programming and a variable-speed motor, and their lids lock for the spin. A TR gives you more cycles and features. The TC5 has fewer electronic parts that can fail.
It depends on the model. Speed Queen's product catalog lists 3 years of parts and labor for the TR3 and DR3. The TC5, TR5, DR5, DC5, FF7 and SF7 get 5 years, and the TR7 and DR7 get 7. Exact coverage depends on your model and when you bought it. The warranty check on Speed Queen's website works from the serial number.
The trip and diagnostic fee depends on the appliance, starting at $129. Your technician quotes the repair upfront using the Appliance Blue Book, before any work begins.
Repairs you pay us for directly come with a 10-year warranty on parts and a 60-day labor warranty. When a manufacturer, home warranty company or other third party pays for the repair, that company's warranty applies instead.
Omega Force Appliance Repair is a factory-authorized Speed Queen service provider.
