Unit was giving an HE error code. Moved unit out to test components. Checked the heater from the board and was open. Inspected heater which is part of the motor and found a wire burnt up and busted. Replaced the wire tested unit and now is working properly. No parts needed.

Found that it is leaking from several areas. The reservoir is cracked and leaks also the water filter housing is leaking. Also customer said ice maker not working. FOund that the optics boards not responding so thinks that ice maker is turned off. Please see if parts could be found and contact customer with estimate.Some parts discontinued. inlet hose WPW10281289; water filter housing WPW10121140; reservoir WPW10276792; ice maker optic board kit W10757851; saved tckt

The customer said the ice maker stopped making ice. They said right after it stopped making ice sometimes the water dispenser will run for a few seconds then stops dispensing water and the ice flap will open and close. It did it once and now its been working fine. I ran the ice maker diagnostics and when the ice maker should have been going to home position the ice motor just hums. It will needs a ice maker. I tried the water dispenser serval times and its working fine. It may be related to the ice maker not working. ; ordrd 1 W10908391 (Ice maker)

The customer complaint is the dryer ran fine for 3 loads and now its not running again. The customer said when she ran the 3 loads the clothes werent that dry so on the last load they ran it on a time dry. After the time dry cycle on high heat the dryer would not run. I pulled the dryer out again and took it apart. Again I found the blower duct fuse was open. I replaced the fuse and out all back together. I ran the dryer duct brush from the inside until I could not force it through anymore. I believe there is a bunch of elbows to close together and thats restricting air flow. They normally dont use time dry or high heat. I hooked the dryer back up to the duct and cleaned the duct from the outside again. I forced the brush in all the way this time. Barely any lint came out. Its not a lint restriction. The air flow outside feels ok but its only 11 mph. I ran a heat test and on time dry high heat the temp took a long time to get to 180. Once it was still climbing over 180 I shut the dryer off. I didnt want to chance it and blow the new fuse. I then ran it on a normal cycle with medium heat. The high temp was around 182. I also found when the dryer is turned on it defaults to energy saver on. I set it so the default is off. At this point I advised the customer because of the poor air flow they should not use time dry and nothing higher than medium. The fuse I have been using is WP35001087. Its rating for 85 Celsius and 185 Fahrenheit same as the original one.

Burnt up relay and wiring on the manager board. The part is on order.; schdld next appmnt for 12/19 MON !

"Customer complaint is, BURNERS WORK- JUST HEARS NOISE LIKE A HUM BUT OVEN WONT HEAT. Inspected and tested. Found the cooling fan has failed, taking out the thermal fuse.The blower part number WP4455334 is not in stock. Thermal fuse part number is WP9759243 ; saved tckt"

Customer had a positive COVID-19 test on December 12 we will reschedule for next week as a precaution. ; schdld next appmnt for 12/19 MON !

The wall oven was dead when I arrived. I began checking power and voltage and found I had incomplete voltage at the control board. After removing it I found the L1 wire nut had gotten hot and sparked against chassis. This unit was improperly installed and it should have all wire connectors in a UL listed box appropriate for 240 V 50 A. Customer will get this fixed and then put the unit back together and call us if he has problems. At this point we need to collect for the oven cart usage please hold ticket open for a few business days while he gets the proper electrical installed.; saved tckt

Replaced sump assembly with motor. Runs great now.

Door bellow was ripped and leaking out the front. Replaced bellow. Tested unit multiple times to check for leaks. Unit is working properly with out any leaks. Installed wp8182119

Unit wasnt drying clothing. The heat element kicked on and was heating. Checked air flow outside and only had 7mph. Checked install and that was fine. Let customer know he needs to get his dryer vents cleaned.. Cleaned out vent and was getting over 16 mph and wasnt getting any error code.

"Replaced all listed parts. Gearcase, hub, clutch, washplate, belt, actuactor. Tested and washer fills, agitates, drains and spins. Washer is working good."

"Replaced blower, motor, door switch and fuse. Also vacuumed out and lubed the bearing. Needs a lint screen too. I left a message with Emily and told the office, Sumdberg has it if she wants it and its $46 for part and shipping. Job complete. Dryer runs great. ; pckd up 1 WE03X23881 (Lint filter)"

I replaced the icemaker and tested it. The fridge is now fixed.

customer is concerned as there is a broken off orifice in the office holder on the right rear burner. I was able to remove the broken part and replace the orifice. The unit is now fixed.

Dishwasher was dead. Just had to flip the switch on the wall. Runs great.

"The customer said the dryer is loud when it runs. I removed the dryer front and found the front glides all worn away and the bottom felt seal was hanging loose. The drum was rubbing on plastic. I gave the customer a quote for the repair. I replaced the glide bearing kit, felt seal and belt that all come in the kit. Inout Im a heavy load of towels and a blanket and the dryer sounds normal now. ; used 1 WE49X20697 (DRUM - FRONT GLIDE KIT) from stock"

Drain line leaking.

"Customer complaint is the dishwasher went dead, and water is leaking. I connected the diagnostic tool and it said the board was tripped. I found the grommets around the heating element are deteriorating and water is leaking from the diverter tube. I gave the customer a quote for the heater and the diverter. Im ordering both parts from Sundberg. Today I replaced the diverter and heating. I then ran the firmware update. I ran it for a while and their are no leaks."

"Customer complaint is, OVEN NOT WORKING PROPERLY / WRONG TEMPERATURE, OVEN NOT HEATING PROPERLY/ STAYING AT TEMP. Inspected and tested. Found the bake element is fried. to install new element. Customer approved repairs. Part on order. ; ordrd 1 W10779716 (Bake element)"

"Customer complaint is, TEMPERATURE IN THE FRIDGE WAS UP TO 45 AND FREEZER STILL AT 0. Inspected and tested. The evaporator is 100 percent frozen over. Found the board has failed and is not putting refrigerator into defrost. The board is NLA. "

"Customer complaint is, WONT SPIN WATER OUT. Inspected and tested. Found the gearcase spline is corroded and stripping and the hub is stripped. Customer is going to try and fix washer himself."

"Customer complaint is, Customer complaint is, 3 BEEPS WHEN TRIES TO TURN IT ON- IT THINKS ITS DOOR ISNT SHUT. Inspected and tested. Found the board has failed and is not reading the door as shut. Installed new board and tested. Dishwasher is working great. Dishwasher is now fixed."

Units bottom oven isnt working. Top oven is working great. Removed oven and found the thermostat was tripped on the back of the lower oven reset the thermostat and tested. Everything was working besides broil. Found the relay board had also failed. Replaced relay board 316443919. Tested unit again and its working great. Now unit is working properly on every cycle

Found that the dishwasher is not secure to cabinet and door is not fully shutting but sometimes it shuts just enough to start the cycle but then pops open and leaks or will stop. Mounting bracket is missing and will need granite mounting bracket kit. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 00619985 (Bracket) and 1 W10426979 (Granite mounting kit)

"White film on dishes from hard water. Customer will have water softener serviced. Tests 20 on a scale of 1-25.Also, rinse aid dispenser is leaking. ; schdld next appmnt for 12/16 FRI PM"

Found that heating element is open. Customer approved estimate. Replaced heating element and cleaned out inside dryer of lint build up. Tested and dryer is heating and no more errors. Dryer is working good.; used 1 134792700DNS (ELEMENT- THREE WAY) from stock

Unit was leaking out bottom of freezer. Found the defrost drain was a ice damn. Pulled fridge out on protective mat. Removed drain tube because it was clogged. Clear out drain tube then reinstalled. Steamed out ice damn and now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

Found that timer is bad and not advancing and wont start. Found that the it is shorting out and blew breaker. Also the lid switch is bad and not opening and closing unless you bang on lid.

"Water filter housing had broken plastic tab inside and filter wouldnt line up to lock into place. Replaced filter housing, tested and water filter locks into place and water dispenses and ice maker cycles and fills. Refrigerator is working good."

The customer complaint was the microwave is tripping the breaker when they open or close the door. Last visit I found the monitor switch was bad. I replaced the monitor switch and it was working good. Today I found all the switches tested good but a tab was broken on primary switch bracket. I replaced the switch bracket that was sent and all 3 switches. Soon as I put the bracket in place one of the clips holding the primary switch broke. I added a screw with nut to hold the switch in place. I tried it several times and its working good. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock

The customer complaint was the dryer does not start and it gives the thermistor error. I pulled the thermistor out and tested it. The ranting was a little higher than the new one. Since this is the second time its failed for the same reason I replaced the thermistor sensor and main board. The dryer is working. I tested the air flow and the air flow is not great. I advised the customer to have the dryer duct cleaned.

Found that the high limit is open and wont start motor. High limit is open due to thermistor is out of range. Customer approved estimate. Replaced both thermistor and thermostat. Cleaned out inside dryer of lots of hair. Tested with vent disconnected and dryer is cycling heat normally and working good. I attached vent and vent is clogged. Heat spikes high. Dryer vent will need to be cleaned before dryer will work efficiently. It goes up through the roof.I could not get ahold of customer again to collect payment and to let him know that dryer vent will need to be cleaned. Office: please contact customer to collect payment and to let him know that vent will need to be cleaned.

Replaced leaky water line and bad valve. Runs great now. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock

Unit was making loud noise when running. Disassembled the front of unit and didnt really find any thing. One roller was a little stiff. Removed the back to get to the blower wheel and found a handful of screws and random stuff. Cleared it all and once reassembled unit was working properly

"The customer complaint was water is leaking down the back and into the crispers. I verified the heater is working. I quoted for the temp sensor and drain kit. I replaced the sensor and the drain heater. I adjusted the drain troff. I pulled the unit out and replaced the drain tubes. I set temps to 0 and 38 . I advised the customer to leave the energy saver off. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE), and 1 DA32-10104N (SENSOR ASSM - DEFROST) from stock"

Customers complaint unit not draining. Was sent new drain hose and pump. Installed parts now unit is working properly for the drain. Customer also said they have had unit just randomly shut off mid cycle then was able to start it and run. Sounds like the control board might be having a issue but unit was working properly for me. Install drain pump and hose they sent to customer

The customer was not home and the tenant had to goto work. Rescheduling for Monday. ; schdld next appmnt for 12/12 MON !

seth stated needs a tub job and cntrl

Customer said unit wont start time will never start to countdown. Drain pump will kick in then will spin for the time then will pop breaker. Was getting a tc1 code which is the thermistor. Removed cover and found broken wires for the thermistor and ground. Repaired those started unit no code now but still popped the break. Looked again and found the red wire for the hall sensor was popped out. I cant repair that wire and needs a harness. Ordered DC93-00580B from Marcone ; ordrng 1 DC93-00580B (Harness)

The customer complaint is clothes rubbing against the tub cover. The customer had put in some small dog beds and filled the washer on a large load. The beds floated to the top and rubbed on the cover. Im ordering the cover. I advised the customer to use the auto fill so its not adding so much water. ; ordrd 1 203968 (Tub cover)

Would need two guys to get dryer down and serviceable. Quoted for all 4 rollers assuming that other parts are good. Customer will think about it and call back if they want to proceed.

Unit wont spin was customer complaint. Tested unit could hear the motor run but no spin. Removed the top of unit and found the belt fell off. Reattach the belt and found out why the belt fell of the bearing on the washer is really bad and shakes and belt falls off. Unit needs to be replaced.

Customer continuously gets the UI code. LG has a service bulletin for this issue. Installed board and rotor like the service bulletin ask for. Followed the step by step directions. Onces done tested unit and its working properly. Unit spun out properly without code and agitates with out code. So long as its loaded correctly will work properly. Installed EBR75795702 and 4413Ea1004d

The customer said the dryer would not start. She said when it was under warranty they came out and brought a door but did not replace it. I found that the door switch was touchy. If I pushed on the switch until the light went off it would start but if I pushed the switch in half way it would not. Then if I pushed it in all the way it would start. I gave a BB quote for the repair. I went to Dey and got the switch. I came back and replaced the door switch. Its working great now. I starts every time. ; pckd up 1 WE04X28977 (DOOR SWITCH)

"Belt is broken. Load of towels seems like they were not spun out and cuased dryer dum to be too heavy and motor burnt belt and belt broke. Customer approved estimate. Replaced belt and cleaned out inside dryer of lint build up. Tested and dryer is tumbling, heating and working good.; used 1 661570 (1]) from stock"

Not heating. Ordered a new magnetron from global Microwave and a transformer. Coming back Wednesday afternoon to install. ; ordrd 1 2M248NS (Magnetron) and 1 DE26-00126A (Transformer)

"5 rings, five orfices, and a spark module. Needs orfices, rings and spark module."

"Dishwasher not draining. Took apart sump assembly, no debris. Sucked 5 gallons of water through drain hose, no debris and its all clean. Checked where drain line connects, no debris. Drain pump sound good. Ran it four times and each time it filled and drained awesome. Looked up the model on MPH and the drain pump is a top replaced part. Quoted for pump, as it is something that frequently causes this issue. "

I replaced the board and programmed it. It began cooling right away. The fridge is now fixed.

Replaced freezer door gasket. Used heat gun and sealed all the way around. Door now seals and no longer leaks now that evaporator drain is clear.This is different issue from replacing evaporator fan.

"Customer complaint is, NOT HEATING OR DRYING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great and cycling between 200F and 125F with vent disconnected and when I hook the vent up the heat is cycling between 240F and 135F. Dryer is now fixed, but vent needs to be cleaned. I advised customer to have vent cleaned before using. ; used 1 WP3387747 (ELEMENT) from stock"

"Customer complaint is, LIGHTS ON DISPENSER OFF AND DOES NOT WORK. DELI DRAWER LIGHTS ARE OFF AS WELL. Inspected and tested. FF compartment is 37F and freezer is 3F. The UI is dead, the control for the pantry drawer is dead and no lights are working. I powered cycled refrigerator and everything came back on and is now working, accept the top FF lights and freezer light. The top back left light is out. I installed a new LED module and now all the lights are working. I installed new power board, because thats the only thing that lights have in common with the displays that were dead. Im going to hang onto the other boards for a couple weeks just in case. ; pckd up 1 W10695459 (LED module)"

"Customer complaint is, EC F28. Inspected and tested. Found the MCU is fried. Installed new MCU and tested. Washer is working great. Washer is now fixed."

Microwave wasnt working. The control was working and timer would count down. No light on and wont heat or anything. Found I was getting a F6E0 code lost communication. Turned breaker off to test unit and check board. Everything was testing good. Turned breaker back on and everything is working great. If happens again maybe have Jared stream and see if its getting the error again.

I quoted actuator and lid lock there were error codes for both and both failed while I was on site. She will call and let us know if she wants repair.

No heat. Failed tco was replaced on the magnetron. We tested 2 times. It is now fixed.; used 1 THERMAL () from stock

Mechanically washer is working fine. But Found that washer is not level and leaning back and the drain is towards the front of the inner tub. Floor is slanted because of floor drain so i leveled and added wood to balance out washer so all excess water will rain out instead of pooling stagnant water in the tub which is my theory for the smell. I informed customer and explained that. Should take of the stagnant water that creates the smell.

I installed a new user in your face board as well as reprogrammed the boards. I tested it and it ran through all its major functions. Please fix the accounting and send an invoice to the customer at her cell phone thank you.

"Customer complaint is, FILLS TO THE TOP AND THEN OVERFILLS. The sink that the washer drains into is overflowing, not the washer. The sink was half full of water when I got here. I was able to get it to drain with my screw driver. Tested washer and its working normal. The problem is with the drain. I showed this to the customer and advised she get a plumber to look at it."

"Customer complaint is, dishwasher is flooding the kitchen and basement. Customer had dishwasher pulled out and everything disconnected. I cant hook the water line back up, because its a copper pipe and its kinked. They have a new dishwasher ready to install, but because of the copper line, they couldnt. I found hoses that are chewed through from mice underneath the dishwasher. Customer is going to call a plumber and have the supply line replaced and just replace the dishwasher."

"Customer complaint is, EC FYEF FAN ISSUE? Inspected and tested. Found the evaporator fan has failed. Also the back has the ice ball and rust spot. Part numbers are 241509402 and 5308000010 if customer decides to do the repairs. Customer said he would call us back within a few hours. ; saved tckt"

"Dishwasher leaking. Leaking from sump assembly where the motor is mounted. Quoted for new sump/motor assembly. Attaching photo of quote. If customer decides to do repair, we will pull out the dishwasher so they can clean up the mouse poop and seal the access holes for mice, and spray some bleach. Would need 2 hours for this job because of that. Part is W11087376."

"Fridge is warm. Both sections. I confirmed compressor is hot, but condenser line is room temp. Called GE tech support. Sealed system issue, out of warranty."

"Customer complaint is, 3 BEEPS WHEN TRIES TO TURN IT ON- IT THINKS ITS DOOR ISNT SHUT. Inspected and tested. Found the board has failed and is not reading the door as shut. ordrd 1 WD21X24900 (Main board)"

"The customer complaint was the fresh food ice maker is not making ice anymore. I verified the fresh food ice is not making ice. This unit has 2 ice maker and the one in the freezer is working. Both ice makers are turned on. I pressed the ice maker cycle button. The control beeped but the ice maker never ran. I plugged the hass tool in, the hass tool said the fresh food ice maker heater is shorted. I replaced the fresh food ice maker and ran a complete diagnostic test. Everything passed the test. The ice maker cycled and filled with water. I ran the auger and its working fine. I also checked the ice fill tube, the fill tube is set correctly per Samsung."

"Lid light just blinking and wont lid wont lock. Replaced lid lock, tested normal cycle and it filled and door locked and advance to agitating. Washer is working good."

Replaced board that had a burned relay. Works great now.

Model number has been ripped off. Its older fridge and not a liner compressor. Unit was leaking water. Found the freezer was full of ice and the drain was a ice damn. Steamed the ice and found the drain was plugged cleared out the plug and now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

No sound. I did factory reset and still no noise. I tapped on speaker and noise started working but then stopped again. Need to order console panel part# w11413567. .; saved tckt

"Replaced hose kit, tested and no more leaks. Washer fills, agitates, drains and spins. Washer is working good."

"Dishwasher was overflowing with water. Drain pump sounds horrible. Water valve continually fills dishwasher. Needs new drain pump and water valve. Not sure if any other leaks. Will install new valve and run it and see if it leaks anywhere else. If it does, I told them I will give new estimate based off of any other leaking parts. If no leaks, then Ill replace the drain pump too, and photo is attached with quote. . ; ordrd 1 00607335 (Water valve) and 1 00642239 (Drain pump)"

The customer complaint was the dryer takes long to dry and the check filter light comes on every time. I advised the customer that the check filter light comes on every time the dryer is turned on. This is normal operation and the light goes off when the dryer is started. The dryer is heating up 200 and cycles good. The air flow outside was poor. I gave the customer the cost of cleaned the duct. I cleaned the dryer duct from the outside and then I cleaned it from the inside behind the dryer. I cleaned the lint housing and the sensor bars. The has a new lint screen.

Found that the ice maker plastic mold is broke and hanging down. Ice maker needs to be replaced.; saved tckt

"Found that the whoever was out last time either ripped off the tub glides or didnt put them on so there is a big gap. Also will order new bearing kit, belt, idler, glide seals. Rescheduling.; ordrd 1 137292700 (Belt) and 1 5304507499 (Idler arm) and 1 5303281153 (Bearing kit) and 1 5303283286 (Bottom glide) and 1 5303937139 (Top glide)"

Upon further inspection that customer said they would have squealing sounds during wash cycle. That motor bearings are going bad to cause the squealing. S

"Customer complaint is, LIGHTS UP AND IT WONT START, JUST CLICKS. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and vacuumed out bulkhead. Tested dryer and its cycling great between 210F and 135F and airflow on outside of house is 27mph. Dryer is now fixed. ; used 1 WP3390719 (THERMAL FUSE) from stock"

Dryer doesnt dry find arrival in inspection I saw the vent was only yielding 12 miles an hour outside. I clean the bulkhead and the duct. Its now been taking over 20 miles an hour. I watched a bunch of cycles machine recycling right at 230?F and kicking in at about 110?F the dryer is fixed. please call and collect our contact has Covid.

"Dryer needs motor and blower WE17X24535, door switch and resister. ; saved tckt"

"Stops 20 minutes in and gives OE error. Totally dry underneath. No leaks when running. Per Samsung, with no restrictions in drain, replace case brake. Attached quote. Additional labor per location downtown. Part DD82-01373A"

Tested with vent disconnected and dryer is cycling heat inside drum 180 degrees. I attach vent and it spikes to 245 degrees. The dryer vent is clogged and it runs though the roof. I showed and informed customer that vent will need to be cleaned and dryer will work fine. Dryer itself is working good. Customer will get vent cleaned.

I installed a new bracket pad and glide. The dryer is now fixed.

Found that the countertop wood is soft wood so the screws strip out. And dishwasher becomes loose. I added the countertop bracket because they said that we didnt fix it last time. Dishwasher is now secure.DIshwasher filter was dirty causing poor draining. CUstomer had cleaned before i came filter and both drawers are draining and working good.; used 1 W10426979 (MOUNTING BRACKET) from stock

"Customers concern is the dishwasher leaks. Upon arrival and inspection I found the diverter motor seal was leaking. We talked about options and quoted both a sump assembly with diverter motor and the generic seal we carry. I installed the seal and watched for a leak. It did not leak, the dishwasher is now fixed.; used 1 M (DIVERTER SEAL) from stock"

"Customer complaint is, SMELLS GAS- BUYERS INSPECTOR- SAID IT EMITS HIGH LEVEL OF CO SAID FLAMES ARE ORANGE. Inspected and tested. All cooktop and bake and broil flames look good to me with occasional orange flame tips. Range is testing good. Im not finding any problems with this range that would cause high CO."

"Customer complaint is, CHEMICAL SMELL. Inspected and tested. It kind of smells stale to me. FF compartment was 42F and freezer was -4. I removed the evaporator cover and inspected and turned the heater on and everything was normal. I cant find anything wrong with the refrigerator that would be causing a smell. Its probably some food somewhere thats causing it."

Not heating. Found a ton of lint and hair built up in the bulkhead and dryer. Vacuumed out dryer and replaced blown fuse. ; used 1 WP3392519 (THERMAL FUSE) from stock

"Unit has frost build up on the back evaporator in the fridge. Unit has notorious Samsung frost on the back evaporator. The model and serial number have been ripped off. Looks like this need the drain and heater kit. There are cracks on the back of the fridge liner. Cant see any other cracks. Also the evap cover isnt sitting flush where the crack is. Quoted customer blue book for kit but let him know we will contact him about the cracks. ; snapped 7 QuickPics, states that autho needed"

"Not draining. I sucked 20 gallons of water out and took apart drain pump. The impeller on the pump is broken off, and a metal collar stop was stuck in pump. Quoted for new pump. Ordered from Dey. Coming back Monday to install. See attached quote. ; ordrd 1 AHA75673401 (Drain pump)"

"Dishwasher had main control replaced. Hasnt been running great since. Was stopping at 25 minutes, you would have to open door, press start and then it would continue through. Last couple weeks its been stopping at 25, goes dead, you have to wait 2 hours, then can start it over again. I put it into service mode. Ran it through all 25 tests. Quoted for heat pump and springs. Heat pump keeps killing it. Water only 130 degrees in dishwasher."

"Customer complaint is, CLOTHES ARE STILL DAMP AFTER THE DRY CYCLE. Inspected and tested. Found the dryer was quick cycling. The dryer is pushed back to far bending the vent causing it to not vent properly. I showed this to the customer. I pulled the dryer out and now the heat is cycling perfectly between 220F and 115F. Advised customer to have the vent cleaned and replace the vent behind the dryer."

Micro computer is sending varying volts of electricity to the compressor. I put a hard start device on it and it would start and even tried to wire in one but the compressor would not run consistently because the micro computer is bad. The microcomputer is no longer made I asked the customer if we could search for that part but they declined repair. it would need a hard start and a microcomputer.

"Customer complaint is, WHITE RESIDUE ON THEM AND HAVE TO RERUN THE RINSE CYCLE. Inspected and tested. Started washer on a deep water wash cycle and watched it fill and agitate for a while and didnt see any residue in the water. Washer is operating normal. Advised customer to run a cleaner through the washer a couple times and maybe try a different soap."

"Customer complaint is, TERRIBLE LOUD GRINDING NOISE. Inspected and tested. Found the blower wheel was packed full of lint. Cleaned out blower and housing and tested. Dryer is working great. Dryer is now fixed."

"Customer complaint is, WATER DISP & ICE MAKER DONT WORK. Inspected and tested. Found the water line in the door is frozen and the ice maker is not even plugged in. The ice maker connector and the one on the auger assembly are messed up so you cant plug them in. I defrosted the water line in the door, and now the water is dispensing, but is spraying out goofy and making a mess. Customer is just going to use as is for now and probably replace it at some point."

The customer complaint was the door is cracked on the front of it and the inner part of the door is separating. The 2 halves of the door are coming apart. The clips on the outer side of the door are broken. The whole door would need to be replaced. The door is no longer available and the cost of the door would be as much or more as a new microwave.

Washer smells like burning and not spinning. Found the tub gasket ground up. The rear bearing is detaching and grinding.

"Top burners holes were dirty causing inconsistent flames. Cleaned burners, tested and all flames are even."

Not circulating water. Has a bad main wash motor. We are replacing the sump assembly. WPW10605057. Ordered from Dey. See attached photo for quote. ; ordrd 1 WPW10605057 (Sump assembly)

Squealing idler pully. Replaced pully and vacuumed lint out and oiled rollers. Runs great now. ; used 1 DE634A (PULLEY) from stock