Service History 8 - Omega Force Appliance Repair

We serviced a

AMANA REFRIGERATOR

Model ARS8265BW

Near St. Cloud, MN 56301

Matt

Job Details: 08/24/2023

"Customer complaint is, LEAKING ON THE FLOOR... NOTICED LAST FRIDAY AND ITS GETTING WORSE. Customer had refrigerator unplugged and it was room temperature. Inspected and tested. Found the primary water valve is cracked and leaking. Customer approved repairs. Installed new primary valve and tested. No more leaks. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER STACKED++

Model MHWC7500YW0

Near St. Cloud, MN 56301

Matt

Job Details: 08/24/2023

"Customer complaint is, AT END OF CYCLE THE CLOTHES ARE SOAKED OR SOAPY, SOMETIMES IT LEAKS, AND INTERMITTENTLY DOESNT TURN ON. Inspected and tested. Washer turned on every time and started while testing. Washer is squealing in a spin and the bottom left corner is rotting out. I advised customer to run smaller loads and replace washer if it keeps not spinning out the clothes.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Medina, MN 55340

Adam

Job Details: 08/24/2023

Customers complaint makes loud noises during spin. Spinning by hand I can hear the growl of the gearcase. Put in spin and it just got louder. Needs a new gearcase. Quoted blue book. Customer approved. Ordered part and rescheduled ; ordrng 1 W11449841 (TRANSMISSION / GEARCASE)

We serviced a

VIKING++ REFRIGERATOR

Model VCFF036FF

Near Long Lake, MN 55356

Adam

Job Details: 08/24/2023

Unit not making ice. Customer replaced icemaker. Its whirlpool so jumped to start harvest. Harvested good but never kicked on the water valve. Needs pulled out fridge on protective mat. Jumped the ice maker water valve but nothing valve has failed. Valve is the same as a whirlpool valve. Quoted blue book for whirlpool valve. Customer approved. Ordered part and reached ; ordrng 1 WP67006531 (I/M VALVE - DOUBLE COIL)

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Lakeville, MN 55044

Delton

Job Details: 08/24/2023

"When i got here dishwasher turns on and starts cycle. I pulled out dishwasher and did find some water that was in drip pan but after 30 minutes of dishwasher filling, draining and running. I dont see any leaks and no water filling up drip pan. Not sure what caused the leak and its not leaking from the section i was out last tine for.dishwasher is working good and no leaks as im here.Left it running and informed customer that I would have the office call back tomorrow to make sure the error isnt back and dishwasher is running good.Call number 661-205-7307 (in-laws are at the house) and they will run it couple of times to make sure.; saved tckt , states that autho needed"

We serviced a

LG DISHWASHER

Model LDF7561ST

Near Elk River, MN 55330

Phillip

Job Details: 08/24/2023

Water is leaking from the bottom. I found the drain hose where it connected to the pump is cracked and leaking. The drain pump is also loud. Im ordering both the drain hose and drain pump. Drain pump ABQ73503002Drain hose AEM69493808; ordrd 1 ABQ73503004 (Drain pump) and 1 AEM69493808 (Hose drain)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHD2250TS8

Near Minneapolis, MN 55431

Delton

Job Details: 08/24/2023

"Squaretrade sent evaporator fan motor, control board, freezer thermistor, evaporator heating element. I replaced all parts but the heating element because that makes no sense to send that part for crisper drawer freezing and evaporator is clear, heater element has been working.Tested and all fucntions are working.Its the bottom crisper drawer that the is freezing cheeses and other items.I informed customer that time will tell and they will call back if food is still freezing.Please mark all items as used so I dont want to have to spend time to send back the part.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Minneapolis, MN 55437

Delton

Job Details: 08/24/2023

Door switches are bad and not turning light off so the door open alarm goes off even when door is shut. They approved estimate. Ordering part and rescheduling.; ordrd 2 Wr23x29161 (Door switches)s

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT1

Near Chaska, MN 55318

Adam

Job Details: 08/24/2023

Unit leaking out the front. Went into test mode and testing the valves unit started to leak right out the front. Needs a new dispenser drawer. 5304514792. Quoted customer blue book and rescheduled. ; ordrd 1 5304514792 (Drawer)

We serviced a

GE DISHWASHER

Model GDF520PGD2WW

Near Minneapolis, MN 55407

Delton

Job Details: 08/24/2023

Found that the turbidity sensor is bad. Reading shows it is 200 degrees all the time. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wd21x10494 (Turbidity sensor)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Minneapolis, MN 55445

Phillip

Job Details: 08/24/2023

When it goes into the basket just slips on the shaft. I found the splutch is worn down and the splines in the gear case shaft are worn down. It will need a new gear case and splutch. I quoted the customer and she agreed to the repair. ; ordrd 1 W11454738 (TRANSMISSION / GEARCASE) and 1 W10528947 (SPLUTCH ASSY)

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Hopkins, MN 55343

Adam

Job Details: 08/24/2023

Unit making loud noise from the compressor unit is cooling properly just making noise. There is a service bulletin for this issue and will need 4896853600 inverter. Quoted customer. His partner wasnt there to talk about it so will call back and let us know. Looks like Marcone has the part. All fans sound good just the compressor making the noise. ; snapped 2 QuickPics

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Minneapolis, MN 55427

Adam

Job Details: 08/24/2023

"Customer said unit leaking out left front. Checked over the boot, hoses. No evidence. Tested all water valves nothing. Drained unit multiple times checking the hoses and drain. Nothing. Filling one more time and started to leak out the dispenser. Will need dispenser assembly DC97-21483A. Looks like it might be discontinued. Please verify and quote customer ; snapped 1 QuickPics, states that autho needed"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sauk Rapids, MN 56379

Matt

Job Details: 08/24/2023

"Customer complaint is, TAKES MULTIPLE CYCLES TO DRY A LOAD. Inspected and tested. Dryer sounds crunchy when running. I found a rock in between the drum and seal. Removed rock and started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F. Airflow on outside of house is only 9mph. Airflow on back of dryer is 38mph and with vent disconnected the dryer is cycling between 190F 110F. I pulled dryer out and cleaned vent from inside and outside 2 times and now airflow is 14mph and heat is cycling between 210F and 115F with vent connected. This is a really long vent with multiple 90 degree elbows. It looks like this is the best its going to be because of the long vent. I called Nancy and explained everything to her. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSS25GMHPCES

Near Corcoran, MN 55340

Phillip

Job Details: 08/24/2023

The customer said there was plastic prices in the ice bucket. They had a picture of the plastic. The ice maker fill cup came loose and fell into the bucket. The ice maker fill cup will need to replaced. Ordering the part from Dey. ; ordrd 1 WR29X10109 (Ice maker fill cup)

We serviced a

KITCHENAID RANGE

Model KGST307HBL9

Near Elk River, MN 55330

Matt

Job Details: 08/23/2023

"Customer complaint is, THE GAS OVEN DOES NOT LIGHT AND THEREFORE DOES NOT PREHEAT. Inspected and tested. Bake and broil ignitors are not getting any power when I turn them on. I removed the main board and inspected it and it visibly looks good. I reassembled everything and plugged range back in and now everything is working perfectly. I preheated oven to 350F and watched it cycle 4 times and it was working perfectly. Customer is going to use it and see what happens."

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42QHX00

Near Ham Lake, MN 55304

Phillip

Job Details: 08/23/2023

"The fresh food temp was 43 and the freezer was in the teens. I was thinking there would be a issue with the evaporator fan because I had issues with it when I replaced the fan last visit but the fan is working now. I removed the evap cover and the frost pattern was a little weak. Today I added refrigerant until the low side pressure was 5 psi. The evaporator immediately started to get a full frost pattern. I verified I am getting air into the fresh food. I advised the customer to wait 24 hours for temps to get back to 0 and 38.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 08/23/2023

"Customer complaint is, NOT DRAINING AND GIVING THE CUST AN E24 CODE. NOW IT WONT GET TO THE POINT WHERE THE DISP OPENS. Inspected and tested. Found dishwasher was draining really slow. I pulled dishwasher out and found the drain hose was kinked behind the dishwasher. The hose is compromised. Customer approved repairs. Installed new drain hose and tested. Dishwasher is now fixed."

We serviced a

KENMORE DISHWASHER

Model 665.13473N412

Near Rogers, MN 55374

Matt

Job Details: 08/23/2023

"Customer complaint is, LEAKING WATER. Inspected and tested. Found the bottom spray arm is cracked and spraying water out the side. I ran dishwasher for over 15 minutes and never saw it leak. I recommended customer replace the bottom spray arm. Customer is going to replace it himself.

We serviced a

SAMSUNG DRYER

Model DV42H5200GW/A3

Near Lakeville, MN 55044

Delton

Job Details: 08/23/2023

Found that the high limit is open and cutting power to motor. I reset high limit and checked thermistor and it is slightly out of range for room temperature. Needs new hi limit and thermistor. Currently dryer is running but might shut off again.; ordrd 1 De634a (Pulley) and 1 Dc47-00016a (Cutoff) and 1 Wp35001191 (Thermisor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAW13

Near Apple Valley, MN 55124

Delton

Job Details: 08/23/2023

Found that refrigerator is at 55 degrees when I got here. Freezer is cold and evaporator fan is running. I feel no air flow to fresh food. I went in test mode and forced damper open and could hear it struggling but then it opened and cycled closed in test mode. Tested refrigerator and now i have cold air blowing into refrigerator.Seems like the damper was stuck closed for whatever reason but now it is working. I informed customer that damper was stuck but now its working but recommended that damper be replaced.Customer will keep an eye on refrigerator temperatures and call back if it is still high and then to order part (see picture); saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FLSC238DSA

Near Minneapolis, MN 55419

Delton

Job Details: 08/23/2023

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good.; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model JGBS21HEH3WW

Near Saint Paul, MN 55105

Delton

Job Details: 08/23/2023

"No power going to igniter. Found that the thermostat is shorted and not sending power to igniter. Under the authorization amount. Ordering part and rescheduling.Schedule it 2 hours, have to drill out few screws to take top off.; ordrd 1 Wb20k8 (Thermostat)"

We serviced a

ELECTROLUX DRYER

Model EFMG627UTT1

Near Otsego, MN 55374

Adam

Job Details: 08/23/2023

Unit give E91 then can start it will run for a bit then give this issue. Went through test mode cycled everything to see if it it cause it to error. No luck making it to error. Look at codes and shows the E91. Customer said they have had it do a cycle and be fine. Tech sheet says to replace the display then the board. I seen most people replace both. Explained this to the customer gave him worst case price. We are going to do one board at a time and see if it just doing the display works first if not we will do the main board. Ordering 5304521513 - BOARD ASSY from Dey. ; ordrd 1 5304521513 (Display board)

We serviced a

KENMORE DRYER

Model 110.6140231

Near Loretto, MN 55357

Adam

Job Details: 08/23/2023

Unit not tumbling. Disassembled unit and found the rollers were stuck. Also the belt was getting damaged from not tumbling correctly. Unit needs new rollers and belt Installed new repair kit. Reassembled and unit is now working properly. Used 4392065 from truck stock; used 1 4392065 (REBUILD KIT) from stock

We serviced a

GE MICROWAVE

Model JVM617SEK3ES

Near Minneapolis, MN 55442

Nate

Job Details: 08/23/2023

Magnetron runs and heats when door is closed. Only component that could be is the main relay on the board. Soldered a new relay on. Doesnt run now when the door is simply closed/ heats great too.

We serviced a

BOSCH DISHWASHER

Model SHE88PZ65N/01

Near Minneapolis, MN 55428

Nate

Job Details: 08/23/2023

"Every once in awhile it will give a drain error. Drain line is looped up. Found a rubber band in the dishwasher, along with hair around the impeller and the plastic cover over the impeller not snapped into place. Cleaned impeller and snapped it back into place. Drains great."

We serviced a

FRIGIDAIRE RANGE

Model FFEF3048LSM

Near Brooklyn Park, MN 55444

Nate

Job Details: 08/23/2023

Replaced bad infinite switch. Now it doesnt crackle. Right front burner works great now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS975SIDM00

Near Maple Grove, MN 55369

Phillip

Job Details: 08/23/2023

"The customer complaint was the fresh food temp was warmer than 38 and frost was building up in the fresh food evaporator cover again. Last visit I found the evaporator sensor had been replaced and the wires were broken to the sensor. I repaired the wires good last time. Today I found the sensor passed test 39 and my connection repair was still good but the evap was still frosted up. I completely defrosted the evaporator again. I found some corrosion to the evaporator fan connector. I cleaned the plug and applied grease to the connector. I plugged the fan back in and put it on the fan test. All the fans come on including the fresh food evaporator fan. I changed the setting for the defrost, so now it will run on a time defrost instead of a adc defrost.

We serviced a

SAMSUNG REFRIGERATOR

Model RF263BEAESR/AA03

Near Minneapolis, MN 55406

Delton

Job Details: 08/23/2023

"Replaced drain kit, thermistor, added heater. Tested and drains and is heating. Should no longer have frost build up that hits the fan. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PHW0

Near Saint Paul, MN 55108

Delton

Job Details: 08/23/2023

Dishwasher not draining drain pump is running but barely trickling out. Was able to snake out peanut that was blocking drain hose. Tested and all functions are working and dishwasher is now draining. Dishwasher is working good.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3053LSK

Near Robbinsdale, MN 55422

Nate

Job Details: 08/23/2023

"Oven trips breaker after 30 seconds. Found a bad bake ignitor. Replaced ignitor, put it on bake, and it ignites and heats great now.

We serviced a

KENMORE REFRIGERATOR

Model 795.775636

Near Minneapolis, MN 55427

Nate

Job Details: 08/23/2023

Fridge leaking. Found the waterline in the back leaking. Replaced a section of waterline and a couple connectors. Unit works great now.

We serviced a

THERMADOR++ COOKTOP++

Model MISSING

Near Wayzata, MN 55391

Nate

Job Details: 08/23/2023

Flames were orange. Found theyve been running a humidifier and explained how that can cause flames to be orange. Cooktop itself is good. Explained how its good and it would have been airborn particles causing it. Burner covers are on correct and no chemicals have been used on burners lately.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Chanhassen, MN 55317

Adam

Job Details: 08/23/2023

Installed new door gaskets. Both where twisted up. Smoothed them out the best I can. Unit is sealing.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5201SR/AA

Near Otsego, MN 55301

Matt

Job Details: 08/23/2023

"Customer complaint is, THE HANDLE PULLED OFF THE FREEZER. Inspected and found the freezer handle fell off the left side. I reattached and now its good to go."

We serviced a

LG DRYER

Model DLE5955G

Near Otsego, MN 55362

Matt

Job Details: 08/23/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the left rear roller was seized up. Customer approved repairs. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

BEKO REFRIGERATOR

Model BFTF2716SSIM

Near Wayzata, MN 55391

Phillip

Job Details: 08/23/2023

The ice maker would not cycle and the ice make fan would not run. I replaced the ice maker assembly. Now the fan runs and the ice maker is cycling .

We serviced a

LG REFRIGERATOR

Model LFCS22520S/00

Near Saint Paul, MN 55130

Phillip

Job Details: 08/23/2023

"The customer said the temp in both sections got very warm. They reset the power and it worked for a while then got warm again. Another service company came out and said the compressor was bad. Today it was working. Going off what the customer said and what the other company found, I replaced the compressor, the filter and main board. I purged the system and pulled a vacuum. I then recharged the system. Advised them to give it 24 hours to cool."

We serviced a

LG REFRIGERATOR

Model LFXS30726S/02

Near Eagan, MN 55122

Adam

Job Details: 08/23/2023

Unit not cooling. Previous company replaced compressor and fans. Hooked up the gauges and it was in a vacuum. Found no Freon in the system. Used the UV light but didnt see anything. Hooked up nitrogen pressure to 200 and found the leak. He used stick to braze and Im not able to repair have to replace compressor. Once compressor installed. Pressured and vacuumed no leaks. Filled and let unit cool 15 degree before I left.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS2A

Near Elk River, MN 55330

Matt

Job Details: 08/23/2023

"Customer complaint is, NOT FULLY DRAINING, IF THEY RUN THE DRAIN WHEN ITS CONNECTED IT DOES NOT DRAIN, UNCONNECTED IT DOES. Inspected and tested. Found the air gap on the counter was plugged with junk. Customer removed the junk and we filled and drained dishwasher and it was draining perfectly. Dishwasher is now working great."

We serviced a

BEKO DISHWASHER

Model DUT25401X

Near Eagan, MN 55123

Delton

Job Details: 08/22/2023

Dishwasher smells bad and not fully draining per the customer. I ran test and it did fill and drain. Found it looks like the drain hose was kinked when it was installed. Also customer using cascade platinum and has soft water and it is over sudsing. I showed and informed customer of suds and to use less soap and I rerouted drain hose and added high loop. Tested and dishwasher drains fully every time. Dishwasher is working good.

We serviced a

SAMSUNG DRYER

Model DV405ETPASU AA

Near Minneapolis, MN 55412

Nate

Job Details: 08/22/2023

"Dryer is dead. Found no power coming to outlet (240). Checked breaker, and something is weird with the breaker switch when you flip it. It doesnt click or have the normal tension. Customer will have an electrician come over."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBWW/AA-US

Near Minneapolis, MN 55413

Nate

Job Details: 08/22/2023

"Drain frozen. Steamed out drain, installed drain kit, and verified all drains well now. Included insulation, heat probe and drains.

We serviced a

BEKO DISHWASHER

Model DDT38532XIH

Near Saint Paul, MN 55101

Delton

Job Details: 08/22/2023

Replaced air break and counter PCB. Tested and no errors and dishwasher fills and starts. Did not find any leaks. Dishwasher is working good.

We serviced a

BOSCH DISHWASHER

Model SHX68T55UC/07

Near Roseville, MN 55113

Nate

Job Details: 08/22/2023

Giving E9 error. Replaced bad heat pump. Runs great now.

We serviced a

GE DRYER

Model GTDP280ED0WW

Near Corcoran, MN 55340

Phillip

Job Details: 08/22/2023

The dryer would start but then stop a few seconds later. I found the belt is broken. I used the dryer bearing kit. I greased the main bearing and idler wheel. The dryer is working good now.

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55104

Nate

Job Details: 08/22/2023

Resettable fuse tripped. Did a dryer vent cleaning. Reset the fuse. Cleaned lint out and greased bearing. Used vent tape to attach vent at bottom. Works and heats great now.

We serviced a

ELECTROLUX DRYER

Model EFMG617SIW0

Near Big Lake, MN 55309

Matt

Job Details: 08/22/2023

"Customer complaint is, DRYER WALKED AWAY FROM WALL AND NOW SMELLS GAS. Inspected and tested. Found the vent was disconnected from the back of the dryer and its rumbling when running. I disassembled dryer and found the filter, bulkhead and blower wheel are packed full of lint. I cleaned out bulkhead, blower wheel and inside of dryer. Reassembled and tested. Dryer sounds great and heat is cycling perfectly between 200F and 105F with vent disconnected. Vent needs to be cleaned before using. Customer is going to clean vent himself."

We serviced a

ELECTROLUX WASHER

Model EFLS617STT0

Near Osseo, MN 55311

Phillip

Job Details: 08/22/2023

The washer would not wash and the drum would not spin. Today I replaced the motor control board. Now it washer and drain and spins.

We serviced a

WHIRLPOOL DRYER

Model LGR8648LW0

Near St. Cloud, MN 56301

Matt

Job Details: 08/22/2023

"Customer complaint is, WANTS A MAINTENANCE CLEANING. Disassembled dryer from front and back and vacuumed out. Belt, rollers and idler pulley look good. The venting material is the flexible foil. Customer approved repairs. Installed new vent from back of dryer to the wall. Dryer is working great.

We serviced a

WHIRLPOOL WASHER

Model LSB6500PW2

Near Minneapolis, MN 55417

Nate

Job Details: 08/22/2023

"Not always draining. Ran it on a rinse and spin, and checked the motor, coupler, tranny, and drain pump. All work great. Lid switch works great, but lid was loose. Tightened up loose screws that attach it to the lid hinges. Now when you close the lid it is solid and engages the lid switch better. Charged minimum labor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWS08

Near Minneapolis, MN 55417

Delton

Job Details: 08/22/2023

Found that the evaporator drain is frozen over and leaks water onto bottom of freezer. Needs new drain kit. Customer approved estimate. Defrosted ice build up and added new drain kit. Tested and now drains into drip pan and no longer leaks onto bottom of freezer. Refrigerator is workin good.

We serviced a

GE WALL OVEN++

Model JRP24B0W3BB

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed new bake element from diagnosis over the phone. The bake element was definitely toast. Once installed tested multiple times. Its working great. Customer also said seems like the temp is off on the bottom oven. The thermostat is one big assembly that go right to the controller. Customer said she will just change it by hand for 25 degrees.

We serviced a

SCOTSMAN++ ICEMAKER++

Model SCCP50MB

Near Plymouth, MN 55447

Phillip

Job Details: 08/22/2023

The compressor has failed. Today I removed and replaced the compressor. I pulled a vacuum for 20 minutes then recharged with 8 ounces of 134A refrigerant. The new compressor has started up and the water is cold that runs off the plate. The ice machine is making ice.

We serviced a

KITCHENAID DRYER

Model KGYS850JQ0

Near Plymouth, MN 55441

Phillip

Job Details: 08/22/2023

"The dryer does not heat. I found the fuse in the back was bad. I also found the belt was worn. I quoted for the fuse and rebuild kit. I replaced the fuse and rebuild kit. The dryer sounds good and heats good.

We serviced a

GE DISHWASHER

Model GHDT168V00SS

Near Eden Prairie, MN 55346

Nate

Job Details: 08/22/2023

Replaced bad motor. Cleaned out filter. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Eden Prairie, MN 55346

Adam

Job Details: 08/22/2023

Installed parts from last diagnosis. Cycled each ice maker and checked for error code. Unit is working properly. Let customer know can take a few days to start making ice

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Minnetonka, MN 55345

Nate

Job Details: 08/22/2023

Replaced bad sump assembly and motor. Cleaned out drain pump. Sprayed bleach all over. Runs great now.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Minneapolis, MN 55436

Adam

Job Details: 08/22/2023

Unit not cooling. Found the fridge around 50 and freezer around 20 degrees. Hooked up my gauges and had -15 low and 100 high. Being a restricted 3 way or leak. Also was getting a flash on the board saying the same thing. Found two issues one is a small leak found with my dye. But when pressurizing had some dirty oil and debri coming through the cap. The system is dirty. I cleared as much as I can with nitrogen. Then pressure system checked for leaks. And when I left pressures were around 0-5 low and 105 high which is good pressure.

We serviced a

LG DRYER

Model DLE5001W

Near Rogers, MN 55374

Adam

Job Details: 08/22/2023

Customers complaint not heating and drying. Tested unit on normal unit started heater tested all cycles all heating next took air readings and found the vent plugged up. Quote customer out standard price. I removed the equipment coming back tomorrow end of the day. ; used 1 Dryer cleaner (Dryer cleaner) from stock

We serviced a

GE MICROWAVE

Model PSB1201NSS01

Near Plymouth, MN 55447

Adam

Job Details: 08/22/2023

Unit not heating and making loud noise when trying to run. Unit is a built in unit. Removed unit and disassembled unit. Found right way the diode shorted to the unit. So replaced that the loud noise had stopped but still not heating. Found the magnetron is bad also. Will have to reschedule dont have that one on my truck; used 1 2M248H (MAGNETRON) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Spring Park, MN 55384

Adam

Job Details: 08/22/2023

"Customers complaint unit not cooling. All fans and compressor running. Pulled unit out found the compressor running but extremely hot. Running at .5 amps. Unit is having a sealed system issue. There is no frost on the evap either. ; snapped 1 QuickPics, states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF217ACRS/XAA

Near Saint Paul, MN 55114

Delton

Job Details: 08/22/2023

Getting condenser fan motor error. I verified that compressor is running but fan is not. Customer approved estimate. Ordering part but customer wants us to call back Monday and he will veirfy where the train car is and we can schedule call.Please follow up with customer.; ordrd 1 Da31-00146b (Condenser fan motor)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QS1

Near Saint Paul, MN 55105

Delton

Job Details: 08/22/2023

Defrosted evaporator and replaced defrost heater element also replaced refrigerator door seal. Refrigerator is cooling and working good.

We serviced a

BEKO REFRIGERATOR

Model BFBD30216SSIM

Near Wayzata, MN 55391

Adam

Job Details: 08/22/2023

"Went to install new foot but its wrong. Also noticed damage to the cabinet it self. Might be more twisted then visible. ; snapped 3 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near St. Cloud, MN 56301

Matt

Job Details: 08/22/2023

"Customer complaint is, LEAKING. Customer said its not every time. Inspected and tested. I ran washer through a complete normal cycle and half way through a heavy cycle and it never leaked. Im assuming its coming from the door boot, because thats were she sees it on the floor. The door boot is covered in black mold and customer wants it replaced. Quoted customer $425. to install new door boot. Customer approved repairs. Part on order. ; ordrd 1 W11106747 (Door boot)"

We serviced a

AMANA DISHWASHER

Model ADB1400AMW1

Near Saint Joseph, MN 56374

Matt

Job Details: 08/22/2023

"INSTALL DISHWASHER. Installed new dishwasher and used one dishwasher hose and supply elbow from stock, and one union from ace hardware. I had to cut out the copper supply line and go to Ace hardware and get a fitting to hook up a new supply line. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock, ordrd 1 4338083 (Union)"

We serviced a

SUBZERO++ REF BUILT IN++

Model 1

Near Minneapolis, MN 55420

Delton

Job Details: 08/22/2023

Call should of been canceled before I got there.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LFSX28968S/00

Near Osseo, MN 55369

Phillip

Job Details: 08/22/2023

"The customer said the freezer is not freezing food and its stopped making ice. The freezer temp is in the upper 20s. I removed the freezer cover and the evaporator has very low frost pattern. The unit has a sealed system failure. Please call it into to LG. The customer said its under 5 years. ; snapped 3 QuickPics, states that autho needed"

We serviced a

LG RANGE

Model LRG3081ST/00

Near Saint Michael, MN 55376

Matt

Job Details: 08/21/2023

"Customer complaint is, TOP IS OK, OVEN WILL HEAT UP AND THE HEAT DROPS. DISPLAY STAYS ON JUST THE HEAT DROPS. Inspected and tested. Temperature sensor and both ignitors ohmed out good. When I tried preheating oven, the bake ignitor was only drawing 2.8 amps and took forever to ignite. The bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven preheated great and was cycling the heat on and off. Oven is now fixed.

We serviced a

GE RANGE

Model JBS03V1AD

Near Apple Valley, MN 55124

Delton

Job Details: 08/21/2023

Front right large burner is not heating. Other 3 are working fine. Checked coil burner and was loose. Found that it wasnt pushed into the receptacle. I pushed into receptacle and is now heating and getting red hot. Was not pushed in all the way. I showed tenant what to look for in the future if it happens again. All burners and oven are heating and working good.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTF

Near Maple Grove, MN 55369

Phillip

Job Details: 08/21/2023

"The microwave was dead. I found power is getting to the microwave but the fuse was blown. I quoted for the whole repair. I replaced the door switchs, the door latch and the fuse. I tested the microwave and its working good now.

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Minneapolis, MN 55422

Nate

Job Details: 08/21/2023

"Replaced inner glass. Cleaned all the broken glass out. Like brand new now. Also ran it on bake and made sure temps didnt skyrocket. It cycled between 325 and 400 when set to 350, during the first 20 minutes."

We serviced a

KENMORE DRYER

Model 11078002010

Near Maple Grove, MN 55311

Phillip

Job Details: 08/21/2023

The dryer panel lights up but when start is pushed the motor does not start. I found the back of the motor relay had a burn spot. I cleaned the board and applied new solder to bad spot. Now the dryer runs and heats good.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, MN 55446

Phillip

Job Details: 08/21/2023

Call unit was basically dead and not cooling. No lights were on at all. Diagnosed as the bad board. Replaced the main control board. Now the whole unit is cooling and all the lights are on.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Minneapolis, MN 55445

Matt

Job Details: 08/21/2023

"Customer complaint is, ICE MAKER DOESN'T WORK. Inspected and tested. FF compartment is 39F and Freezer is -1. I cant get the ice maker to cycle. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

MAYTAG WASHER

Model LAT5006AAE

Near Elk River, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, THE FILLER TUBE DEFLECTOR GOT TORE LOOSE AND NOW IT SPRAYS WATER EVERYWHERE. Inspected and found the injector assembly is broken and falling off. Installed new injector assembly and tested. Washer is working great. Washer is now fixed."

We serviced a

HOTPOINT REFRIGERATOR

Model HTS16HBMFRWW

Near Minneapolis, MN 55420

Delton

Job Details: 08/21/2023

"Replaced door seal, cold control and light socket. Tested and door now seals and refrigerator is cooling and working good."

We serviced a

THERMADOR++ DISHWASHER

Model DWHD651JFP/C9

Near Golden Valley, MN 55422

Nate

Job Details: 08/21/2023

"Dishwasher giving e24 error. Found the filter cover wasnt installed properly. Also over sudsing in dishwasher, not cleaning well. Checked water hardness level, which was soft, only a 3. Found the rinse aid leaks out of the dispenser, they dont want to replace that so they just wont use rinse aid. Also I recommended leaving a little sauce on dishes. Air gap was good."

We serviced a

LG REFRIGERATOR

Model LMXC23796D/00

Near Plymouth, MN 55441

Phillip

Job Details: 08/21/2023

"The customer said the whole unit stopped cooling. The compressor was running bad. I replaced the compressor, filter drier and the main board. I flushed the condenser, I leaked checked and flushed the system with nitrogen. I pulled a vacuum and then recharged. I advised the customer to let it cool for 6-8 hours before putting some food back in then wait 24 hours before filling it back up all the way."

We serviced a

MAGIC CHEF REFRIGERATOR

Model CTB1922ARW

Near Saint Paul, MN 55104

Delton

Job Details: 08/21/2023

Found that it is drianing fine but when I was testing water I could see that it dripped from evaporator into refrigerator and some water was going around the cup before it drains into drip pan. I added some caulking and tape to divert water into drain cup in the refrigerator. Tested and no more leaks and is draining into drip pan. No leaks.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Saint Paul, MN 55104

Delton

Job Details: 08/21/2023

Found that the evaporator drain was frozen over. Defrosted drain and cleaned out drain hose. Added heat probe to prevent freezing over. Customer approved estimate. Tested and now drains into drip pan and no longer leaks into freezer bottom. Refrigerator is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDL40CVSS4

Near Minneapolis, MN 55446

Phillip

Job Details: 08/21/2023

Customer complaint is the dishwasher is not cleaning as well that used to and there's some standing water down left in the bottom. I started the dishwasher to let it run. The dishwasher is filling with the correct amount of water. The dishwasher is washing and it drains. I removed the filter plate and copper screen. I removed some food build up and other debris inside the sump assembly. I cleaned the screen and then put it back together. The dishwasher is washing good. I advised the customer to clean the dishwasher with a cleaner and start using rinse aid. There water is soft.

We serviced a

KENMORE DRYER

Model 110.6002201

Near Elk River, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, HAVE TO USE THE TIMER SIDE TO DRY AND TAKES A FEW TIMES TO DRY. Inspected and tested. Started dryer on a timed dry high heat cycle and it was cycling between 220F and 120F for over 20 minutes. I cant check airflow on outside of house because it comes out underneath the deck and theres no access. Airflow on back of dryer is 32mph and with vent disconnected the heat is cycling between 200F and 115F. I tried the auto dry cycle and I can only get it to heat by holding the timer, when I let go its not heating. The timer has failed. Installed new timer and tested. Dryer is heating great on auto dry and cycling between 215F and 105F. Dryer is now fixed. I advised customer to clean vent."

We serviced a

KENMORE RANGE

Model 790.9700321

Near Osseo, MN 55311

Phillip

Job Details: 08/21/2023

The oven would not bake or broil. I tested power out of the double line relay and I got zero volts out. I removed the board and found a solder spot was burnt. I cleaned the board and soldered the terminal. I put the board back in and tested it again. Now the oven is heating up good and it got to 350 Im about 10 minutes.

We serviced a

LG REFRIGERATOR

Model LMX25981SW/04

Near Eden Prairie, MN 55347

Nate

Job Details: 08/21/2023

"Leaking from valve, water line elbow and a crack in waterline. Used plumbers tape for valve connection, replaced a small section of waterline, and an elbow. No leaks now.

We serviced a

MAYTAG RANGE

Model MER5765RAS1

Near Otsego, MN 55330

Matt

Job Details: 08/21/2023

"Customer complaint is, OVEN IS NOT WARMING UP TO THE TEMP SET. Inspected and tested. Found the bake element is burnt out. Needs a new element. Part on order. ; ordrd 1 WPW10276482 (Bake element)"

We serviced a

LG RANGE

Model LREL6325F/00

Near Maple Grove, MN 55369

Matt

Job Details: 08/21/2023

"Customer complaint is, THE NUMBER OR LABELS ON THE DIAL OR KNOBS ARE FADING. Inspected and tested. Found the numbers for the burner knobs are wearing off the backsplash. Needs a new backsplash/control panel part number AGM30025501. Can you see if this is covered. If it is, make sure and schedule me 2 hours on my return trip please. ; saved tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Farmington, MN 55024

Delton

Job Details: 08/21/2023

"Replaced water valve, tested and ice maker cycles and fills.Informed customer that it should be making ice within 24 hours.; saved tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR/AA

Near Minneapolis, MN 55420

Delton

Job Details: 08/21/2023

Found that it has the samsung ice maker frosting up and blocking ice and stops ice being made.Office: Ice bin is not cracked and is sealing around ice bucket. Needs the ice maker kit. Please search this model and see if it needs new control board on top of all the ice maker and all other parts needed for the ice maker kit fix.Customer doesnt want to deal with Samsung. Please quote customer and ETA. I informed customer to allow 24 hours to defrost ice box before I return.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Minneapolis, MN 55404

Nate

Job Details: 08/21/2023

"Freezer is warm. Compressor is running, embarco made in Brazil. 1.72 amps on black wire to compressor. Evaporator has no frost on it. All fans running. Sealed system issue. Please call owner with quote. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Saint Paul, MN 55108

Nate

Job Details: 08/21/2023

"Door on freezer isnt shutting, found a bad left rail, so quoted for new rail. Coming back Friday to install. Attached quote. ; ordrd 1 W10397636 (Left rail (slide))"

We serviced a

ASKO++ DISHWASHER

Model 728608/01

Near Edina, MN 55436

Nate

Job Details: 08/21/2023

"Asko gave us the wrong part number. We were supposed to get the user interface board, but a new guy is being trained in and he gave me the wrong part number. I got the door apart and realized i didnt have the UI board when I opened the part box. We need to return this board, and order 818170. RJ please order this board asap as the owner has a showing this week to sell their house and they were counting on the dishwasher being fixed today. Thanks. I scheduled them for 8/28 as they are leaving on Thursday and thats the first day they will be back.; schdld next appmnt for 8/28 MON AM, states that autho needed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM704EBS2

Near Ramsey, MN 55303

Phillip

Job Details: 08/18/2023

"The customer said the dishwasher will run for a few minutes then trips the arch fault breaker. I put the dishwasher into sec or mode. The float fault was in the history. I ran the diagnostic cycle and the dishwasher heated and went through the whole test without tripping the breaker. I then ran it for a while on a normal wash. Its still working good and the most the heater draw was 8 amps in start up. I checked the wire nut connectors and they are good and tight and no arching. I inspected the heater and all connections on the boar and everything looked good. I advised the customer to plug the dishwasher into another outlet to test. If it never trips in another outlet then the breaker itself could be bad. F6-e4"

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near South Saint Paul, MN 55075

Delton

Job Details: 08/18/2023

"Found that the water valve to washer was shut off, washer couldnt fill and would get error. Turned on water and washer fills and agitates.Washer is working good."

We serviced a

DANBY OTHER

Model DBC514BLS

Near Saint Paul, MN 55116

Delton

Job Details: 08/18/2023

Found that compressor is just humming and tripping the overload. Found that compressor is shorted to ground. Compressor is bad. Uneconomical to repair. Customer will purchase new one.

We serviced a

MAYTAG WASHER COIN OP++

Model MHN30PDBW60

Near Fridley, MN 55421

Nate

Job Details: 08/18/2023

Replaced bad drain pump. Runs great now.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS42QHX00

Near Ham Lake, MN 55304

Phillip

Job Details: 08/18/2023

"Today I replaced the evaporator, heat exchanger, filter drier and the evaporator fan motor. I leaked checked the system and then pulled a vacuum and recharged the system. Its all working good.

We serviced a

GE DRYER

Model PTDN600GM0WT

Near Minneapolis, MN 55407

Delton

Job Details: 08/18/2023

Dryer turns on and tumbling as I got here and customer said that it didnt even start. I tested heat and dryer is not venting out properly. Dryer vent is clogged and outside vent is is covered by overgrowth. I showed customer informed that the dryer probably overheated and shut off and now that its cooled off it runs. Customer was planning on replacing flex vent with rigid and will do that.With vent disconnected, dryer is running and heating as Im here.She will use as normal and call back if problems persists after vent is replaced.