We serviced a
GE DRYER- ELECTRIC
Model GTD42EASJ2WW
Near Cold Spring, MN 56320
Seth
Job Details: 08/19/2022
Making scraping noise when tumbling. I found a piece of granite between the tub and the bearing. I removed it and tested. The dryer is now working as designed.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NOTAVAILABLE
Near Burnsville, MN 55306
Delton
Job Details: 08/19/2022
Model/serial number sticker is gone/rubbed off. Cannot verify model or parts. Control board will power off by itself randomly. Also control panel plastic is broke and will fall out on one side. High limit is open. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
Near St. Louis Park, MN 55426
Phillip
Job Details: 08/19/2022
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We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS1
Near Lakeville, MN 55044
Delton
Job Details: 08/19/2022
"As im here the dishwasher is powered on and working. I suspect that the control board is bad as there is no errors when entering diagnosticsI replaced control board, tested and all functions are working good.I did not replace touch panel."
We serviced a
GE REFRIGERATOR
Model ZIS420NRC
Near Minnetrista, MN 55359
Phillip
Job Details: 08/19/2022
Water was leaking from the drain pan under the compressor. The drain pan was cracked. I replaced the pan with the new style pan. I put it all back together and its working.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Minneapolis, MN 55437
Delton
Job Details: 08/19/2022
"replaced motor, tested and no leaks. DIshwasher is working good."
We serviced a
KENMORE WASHER FRONT LOA
Model 11042822203
Near Minneapolis, MN 55417
Delton
Job Details: 08/19/2022
"Replaced boot clamp, tested with load of 6-7 towels and it agitated and spun out door boot still on. If door boot keeps popping off, maybe its bad bearings like PW says? Washer is working good as im here. I guess if it happens again can relate it to that."
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505EPA0
Near Plymouth, MN 55446
Phillip
Job Details: 08/19/2022
The compactor was stuck in a down position and the door will not open. The main drive gear was broken. I replaced the main drive gear and verified the Ram is compacting properly and coming back up like a should. .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Plymouth, MN 55446
Phillip
Job Details: 08/19/2022
The customer was concerned about the fan noise in the fresh food compartment. I was able to isolate the sound and the sound hes hearing is from the fresh food evaporator fan. I advised the customer that it seems to be when its on the high speed and it didnt sound that abnormal to me.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Osseo, MN 55311
Phillip
Job Details: 08/19/2022
The wash motor was locked up. I replaced the wash motor assembly. I ran it and its working good. The dishwasher is draining good.
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Roseville, MN 55113
Nate
Job Details: 08/19/2022
"7 flashes error code. Found an ornament that had partially melted on heater, but wasnt sitting on the heater. It was in the filter area. Put into test mode, the blue and red wire coming to the thermostat received 120 vac, but black wire by junction box has zero amps. Heater doesnt come on.; schdld next appmnt for 8/26 FRI !"
We serviced a
KENMORE DRYER- GAS
Model 110.795228
Near Minneapolis, MN 55418
Nate
Job Details: 08/19/2022
Not drying clothes. With vent connected it gets to 250 in about 10 seconds. Airflow is 34 mph behind the dryer and 18 mph outside. With vent disconnected the temp stayed at 100 because coils stopped opening up. Runs and heats great after replacing coils. Needs vent cleaned though too. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHB0
Near Minneapolis, MN 55406
Nate
Job Details: 08/19/2022
Replaced bad motor which comes with sump assembly. Cleaned seals on drain pump and flow sensor. Runs nice and strong now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model MISSING
Near Saint Paul, MN 55105
Nate
Job Details: 08/19/2022
"Customer told office it was leaking from the bottom. Upon arrival I found the filter out. I put the filter back in, no leaks.. He forgot to put filter back in. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
JENN-AIR RANGE- ELECTRIC
Model JDR8895AAS
Near Saint Paul, MN 55105
Nate
Job Details: 08/19/2022
Runaway temps when lower oven is on bake. Temp sensor and bake element already replaced. Looking at wire diagram it appears lower oven bake and broil elements are controlled by main PCB. WP5701M796-60. ; ordrd 1 WP5701M796-60 (Main PCB)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Saint Paul, MN 55117
Nate
Job Details: 08/19/2022
Replaced a bad touch pad that wasnt responding today and a bad latch. Now the touchpad responds great and it runs and doesnt stop. Used the touchpad and latch.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT8G8HW0
Near Minneapolis, MN 55407
Nate
Job Details: 08/19/2022
Still leaking from the drain pan. Replaced the pan and used the glue to better secure it. Also recommended putting shims under the back of the fridge to raise it so its level. Only charged part and tax. No labor.
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/10
Near Minneapolis, MN 55436
Nate
Job Details: 08/19/2022
"Giving E09 error. Needs a new wash pump with heater assembly. DW ordered one for me. 12008381. Please schedule for two time slots. Coming back Tuesday. Also, she will be adding Samsung fridge on that needs drain kit, sensor and possibly new fuse. ; schdld next appmnt for 8/23 TUE AM"
We serviced a
LG REFRIGERATOR
Model LMXC23746S/01
Near Victoria, MN 55386
Adam
Job Details: 08/19/2022
Unit was giving error code for the ice maker fan. Found that a bunch of frost around the fan evap cover. Steamed off frost. Then was able to access everything tested good customer could have left door open and caused issue. Unit is operating properly now and will let us know if for some reason comes back
We serviced a
GE RANGE- GAS
Model JGBP30WEW1WW
Near Saint Paul, MN 55105
Delton
Job Details: 08/19/2022
"Customer says making clicking noises but oven is heating. As im here working on the fridge the whole time oven was heating, keeping temperature and no making loud clicking noise besides the relay to turn on/off igniter and gas valve which is normal. Oven is working good as im here. Customer will use oven as normal."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS6
Near Chanhassen, MN 55317
Adam
Job Details: 08/19/2022
Customer needs the stopper for the top rack rear rail. Thought on the phone they were explain the adjuster. Ordered WPW10195622 stopper. Reschedule for Tuesday the 23rd; ordrd 2 WPW10195622 (Stopper)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Chanhassen, MN 55317
Adam
Job Details: 08/19/2022
"Customer had a few different issue with unit. Customer thought there was a water issue. Found the unit filling just fine it just wasnt washing. The pump motor wasnt operating. Customer Also had the stopper on the top rack fall off which I was able to fix. Quoted blue book to do repair for the wash motor. Customer has confused on the labor part and thought it was included. I explained that the trip charge was but there is additional labor for part replacement.W11084656 motor is what I quoted. saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Adam
Job Details: 08/19/2022
Unit wouldnt cycle. Found that the lid lock would just continuously click and never lock. Making it so it would never cycle. Unit needs new lid lock quoted customer and gave a great discount because she is a repeat customer. Ordered W10404050 lid lock ; ordrng 1 W10404050 (Lid lock)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Minneapolis, MN 55424
Adam
Job Details: 08/19/2022
Unit would leak a small amount. Ran unit a couple of times didnt see any leaks on the floor. Checked underneath and all looked dry. Took the top off and noticed some water on the dispenser hose. Dispenser hose has a small hole. Will need to be replaced. Dont carry that hose so ordered and rescheduled. I did put some red glue on the small hole because customer is still using the washer. Let her know this might not do anything. So at your own risk of running the washer and leaking. Ordered 134625700 hose ; ordrd 1 134625700 (Dispenser hose)
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details: 08/19/2022
Installed new switch which kept blowing out the breaker. Now unit works properly with out blowing out the power. Usedwb24x29364 switched I ordered
We serviced a
BOSCH DISHWASHER
Model SHE65P054C/60
Near Osseo, MN 55311
Phillip
Job Details: 08/19/2022
The customer said the power button is broken but was still working. I verified the power button is broken and needs to be replaced. Im ordering the power button. ; ordrd 1 00424673 (Power button)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW1
Near Maple Grove, MN 55369
Adam
Job Details: 08/18/2022
Unit is a stacked unit in very tight spot. Customer complaint was it squeaky. Was able to sneak in to disassemble unit. Found the idler pulley was bad. Replaced idler. All the rollers were ok so I cleaned them then oiled. Also vacuumed all the excessive lent out. Reassembled unit and now unit is working great. Used 279640 idler from truck stock; used 1 279640 (ROLLER) from stock
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Wayzata, MN 55391
Adam
Job Details: 08/18/2022
Unit wasnt powering. Found that the bottom out wouldnt work top would under the sink. Asked customer if he had any switches he didnt know what it did and found one and it powered on and off the outlet. Its set up for a good disposal and was plugged in to the switch outlet
We serviced a
KITCHENAID RANGE- GAS
Model KGRS303BSS1
Near South Haven, MN 55382
Seth
Job Details: 08/18/2022
The customers concern was the bake and broil options did not work well as well as the cooktop seem to be weak. Upon arrival an inspection I found a gas range had been installed. I pulled the unit out and looked over things finding a soft spot in the wall on the lower right hand corner and I notified the customer. I then checked the unit to see if it was set up for natural gas or propane. The unit had been set up for natural gas but the customer has propane. I switched over the conversion to propane and adjusted the burners. The bake option got to 350? in 10 minutes. The cooktop is now much stronger and I adjusted the flame so they would not blow out when they were switched to low rapidly. The range is now converted properly and is working as designed.
We serviced a
GE REFRIGERATOR
Model PFSS6PKWASS
Near Saint Paul, MN 55117
Nate
Job Details: 08/18/2022
"38 in fresh food and 20 in freezer. All fans running well, but compressor extremely hot. Evaporator is only frosting on upper left side. Has a sealed system issue. Told customer that it needs sealed system work."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS6
Near Chanhassen, MN 55317
Adam
Job Details: 08/18/2022
Unit was leaking out the front. Started the dishwasher and opened the door and there was a extreme amount of suds. Customer is using the platinum packets which we know from experience cause a leaking issue. Cut out the suds with some oil and filled and drain a bunch of times to clear out. Once clear ran unit and didnt get any leaks. Everything seams like its working properly. Let customer to let us know if it leaks after they switch brands. If it does leak we will need new seals before returningW11177741 door sealWPW10497235 bottom seal
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS-3
Near Apple Valley, MN 55124
Nate
Job Details: 08/18/2022
"It continually runs. E1F4 error. Tested the relay and it tests as closed. Soldered a new relay on there but it wasnt a perfect match, the little terminals didnt quite fit right, so now the microwave doesnt continually run but it will only run for 3 seconds then stops. Had to order a new main PCB from Marcone. W11129648. Came back today to install. Installed new PCB and it works great now."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEA3
Near Minneapolis, MN 55407
Nate
Job Details: 08/18/2022
"Fresh food is room temp and freezer is 35 degrees. Found evaporator iced over, but in forced defrost the heater comes on great. Steamed off evaporator. Needs a jazz board. . ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
LG REFRIGERATOR
Model LMX25981ST
Near Chaska, MN 55318
Adam
Job Details: 08/18/2022
Unit was leaking from back. Another company was there just over a year ago and replaced a junk of the line. Now it was leaking above that fix. I removed the line completely and started over. I had some left over line from a ice maker kit so didnt charge any parts for the customer just labor. Filled about a gallon of water and no leaks what do ever
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS9
Near Chaska, MN 55318
Adam
Job Details: 08/18/2022
"Unit has a different issue then last time. Unit isnt frosting up like it was before. Unit is showing signs of sealed system issue. The have the freezer set at the coldest temp and still only reading at 6 degrees so meat is frozen but ice cream was soft. The frost pattern on the evap isnt existing. But it is cold. Unit has a slow leak and just cant keep up to cool system. The damper on the fridge isnt operating correctly also but that doesnt explain why we dont have a frost pattern if anything that should help build up the freezer. I even shut the fridge down steamed the evap then restarted unit to check frost still no frost pattern was getting cold but not the way it should be see photos. One photo is when i first got there the other is after steam; snapped 3 QuickPics, states that autho needed"
We serviced a
LG DRYER- GAS
Model DLGX2656V
Near Big Lake, MN 55309
Seth
Job Details: 08/18/2022
Dryer does not heat. The igniter had failed. I replace igniter and cleaned the dryer. I watch temperatures hooked up and its cycled at 105 and 225. The dryer is now fixed. note the house was in the middle of a giant construction project. I warned customer about smells coming from burning VOCs and send her an article.; used 1 SDE365 () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Saint Joseph, MN 56374
Seth
Job Details: 08/18/2022
"I replaced the damper and tested, the valve opened and started cooling the fridge. It is now fixed. Note fridge and freezer were overloaded, cold and hot spots are likely until they rearrange the fridge."
We serviced a
DANBY FREEZER
Model DUFM085A4WDD
Near Blaine, MN 55434
Phillip
Job Details: 08/18/2022
The customer said on Tuesday the meat started to thaw and the door was not making the vacuum sound the she normally hears. The customer said this happened back in April but then it started to work after she unplugged the freezer and defrosted it. Today it was freezing food inside. The customer said it started to work last night. This a manual defrost so the shelves build up with frost. All the shovels had frost on them and some had a lot of frost. The door bins have moisture on them too. It felt like the door was rubbing on something when I closed it. I removed the door and greased the door pin. The door seals good. Today I found no issues with the freezer. I advised the customer that theirs not much space between the door bins and the shelf. I advised to make sure nothing is pushing on the door .
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW1
Near Dayton, MN 55327
Phillip
Job Details: 08/18/2022
When water starts to fill in the very beginning it comes in a real slow it will make a whistle sound and And sometimes water will shoot in a little faster. I thought the issue was with the main water valves I replaced the main water valves and ste doing the same thing. In the very beginning when it first fills it feels very slowly and then I dont know if its switching to the main fill but then water will come in faster. Now there may be an issue with the dispenser assembly. The whole dispenser assembly does not come out of one. I would need the tub dispenser cover. The cover does not look like its in stock and may be on backorder. Please see if the park can be located and then call the customer to reschedule. It will probably not need the water valve so I will have to adjust the quote once I get it fixed.Dispenser cover 5304514794; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rogers, MN 55374
Matt
Job Details: 08/18/2022
"Customer complaint is, NO COOL FRIDGE/FRZR - ITS SPOILING FOOD-LEAKS DOWN THE BACK & UNDER MEAT TRAY-IM WKS INTERMIT. Inspected and tested. This refrigerator has both the ice maker and FF evaporator issues. Needs the drain kit, add on heater and defrost sensor. Customer doesnt want us to do the ice maker kit. Installed new defrost sensor, drain kit and add on evaporator heater. Tested and its working great. Refrigerator is now fixed. ; used 1 SH502 (HEATER), 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GTE16GTHCRWW
Near Minneapolis, MN 55407
Delton
Job Details: 08/18/2022
"Not making noise as im here but pretty certain that it is evaporator fan motor as i can wiggle it and makes similar noise to what customer was hearing. I replaced fan motor, tested and refrigerator is running quiet and workin good.I did not use condenser fan motor"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Hanover, MN 55341
Matt
Job Details: 08/18/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element had failed. Quoted customer $370. to install new heating element. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 125F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Saint Michael, MN 55376
Matt
Job Details: 08/18/2022
"Customer complaint is, FRZ DRAWER HANDLE IS CRACKED & FRIDGE SHELF IS CRACKED. Installed new freezer door and bottom right FF door bin. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model PSW26RSWASS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/18/2022
Added a bunch of photos of plug and wiring harness. I did install the new flow meter for now. Customer will have the company not hook the water up when they are done with the floor and call us out to have us hook water up and check for leaks
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Minneapolis, MN 55431
Delton
Job Details: 08/18/2022
tested and dishwasher is draining and workin good. This dishwasher has weird setup as water and drain hose goes through floor and there is like a 10 ft extension of drain hose to the wash tub in the basement from the dishwasher. But dishwasher is working good and draining good. Wash tub was backed up and not drianing and the hose fro dishwasher was submerged in the washtub water. I pulled it out and explained that it cant be in the water and I suspect that maybe something was clogging the drain as the wash tub is backed up. I explained to customer and he will use dishwasher as normal and call back if problem still persists.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Burnsville, MN 55337
Delton
Job Details: 08/18/2022
Getting stuck key error and door lock error. When im here washer is working good. Customer will try door lock himself then if problem persists probably replace washer since part is very expensive.
We serviced a
GE DRYER- ELECTRIC
Model DBSR463EG2WW
Near Lakeville, MN 55044
Delton
Job Details: 08/18/2022
"Added the arcade switch, tested and dryer now starts and is working good. But the plastic console panel, customer tried to remove it and broke the bottom plastic slide in tabs to secure the bottom (see picture) so it is a little loose but it still functions fine.; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800BQ1
Near Farmington, MN 55024
Delton
Job Details: 08/18/2022
"I replaced drain pump last time with LG pump and has failed, just hums. Either bad part or not deigned for this model even though it fits. Ordering drain pump specifically for this model. Ordering part and rescheduling.; ordrd 1 WPW10661045 (Drain pump)"
We serviced a
GE REFRIGERATOR
Model GFE28HMHGES
Near Minneapolis, MN 55438
Adam
Job Details: 08/18/2022
Unit wasnt cooling the fresh food compartment. Found with SmartHQ that the fresh food evap fan wasnt working. Quoted customer for a new fan and installed. Tested fan works great. Also did the software update on this unit also. Now unit is working properly. Used truck stock partwr60x26866 ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC1
Near Saint Paul, MN 55114
Nate
Job Details: 08/18/2022
Not draining again. Ended up finding a bunch of sludge in the drain line and garbage disposal. Cleaned that out. Drains great now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW2
Near Albertville, MN 55301
Matt
Job Details: 08/18/2022
"Customer complaint is, NOT DRAINING AND SPINNING. Inspected and tested. Customer said it sounds like a airplane taking off when spinning. I can spin the drum by hand and its really loud. The actuator isnt working in test mode."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Otsego, MN 55301
Matt
Job Details: 08/18/2022
"Customer complaint is, NOT COOLING ANYMORE. FRENCH DOOR. FREEZING IN CRISPERS. FREEZER FOOD IS SOFT. NOISY. Inspected and tested. Found both compartments were in the 50s. I removed the freezer evaporator cover and there was no frost on evaporator. I put refrigerator into test mode and turned the compressor on and the freezer evaporator only got frost on the first 8 inches after running for 15 minutes. The sealed system has failed. There is a ball of ice in the FF compartment behind the bottom drawer because its running nonstop to try and keep up."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTF
Near Elk River, MN 55330
Phillip
Job Details: 08/18/2022
"The customer said the breaker would trip when they would open the door while it was on but now it trips as soon as they press start. I found the monitor switch was bad. I replaced the switch bracket and all 3 micro switches. Its working good now. I advised to not open the door while its running. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Otsego, MN 55330
Phillip
Job Details: 08/18/2022
The customer complaint was water not coming out. I found water was not coming out. I removed the tubes from the main valve. I found calcium build up in the tubes and valve. I cleared it out and not it all works good.
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ5WS
Near Elk River, MN 55330
Phillip
Job Details: 08/18/2022
"The customer complaint is the washer will make a clunking sound during agitation. I ran the washer on a diagnostic agitation and spin test. During both cycles I can hear slipping and clunking inside the gear case. I also found the belt is deteriorating and in pretty rough shape. It will need a new belt and gear case assembly. I quoted the customer bluebook for both parts labor tax and shipping, the customer declined the repair at this time. I put a picture of the quote and photos.if we do the repair please mark for 2 hours."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV36J4000EW/A3
Near Minneapolis, MN 55418
Nate
Job Details: 08/18/2022
Not heating. Took dryer apart, heater assembly tests as OL. Bad heater. Replaced with DC97-14486AG. Heats great now. Vacuumed lint out and oiled rollers. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock, Cllctd $251.13 CC Ref # 4536986816, Job Cmpltd, O-emld tckt [Tckts\58937a.png] (via SDM)
We serviced a
GE MICROWAVE
Model JVM3160RF4SS
Near Minneapolis, MN 55442
Nate
Job Details: 08/18/2022
"Unit dead. Found a bad 20 amp fuse, along with really worn down switch holder and microswitches. See attached photo. May just replace. Husband and wife will talk it over."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EEB192MKNR0
Near Elk River, MN 55330
Phillip
Job Details: 08/18/2022
The issue is the whole unit will not cool. I found nothing running. If I tapped on the fresh food thermostat the fans and compressor started to run. I replaced the thermostat today. I turned the thermostat to setting 5. The compressor and fans came on and it started to cool. I advised the customer to give it the rest of the day to cool.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Maple Grove, MN 55369
Matt
Job Details: 08/18/2022
"Customer complaint is, DOES NOT COMPLETE A CYCLE, DOESN'T SEEM TO FILL RIGHT. Inspected and tested. Started a quick wash cycle and everything was working accept when it went into a spin it would shake a lot and sometimes stop and restart. I started it on a normal cycle and it filled and agitated great. All the valves work in test mode and its draining great. Looks like the rear bearing and spider are failing causing it to shake and not allowing it to go into a spin."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE6200AYW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/18/2022
"The customer complained was the dryer was not working properly and were not heat. When the dryer was plugged in I found it was not getting proper voltage to the dryer. I wiggled the power cord and the dryer started to work. I am plugged dryer and found the L1 terminal on the power cord was starting to melt. The power cord needs to be replaced and the outlet needs to be replaced. I called the owner gave him the update he gave me the go ahead to replace the cord I said to leave it unplugged because he will have the outlet repaired. I replace the cord and sent the customer pictures.; used 1 CORD-3PRONGDRYER (84617 3 PRONG DRYER CORD) from stock, states that autho needed"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD4950HW0
Near Minneapolis, MN 55418
Phillip
Job Details: 08/18/2022
"The customer complaint was the dryer drum would not spin. I turn the dryer on, I heard the motor start but the drum does not spin. I found the belt is broken and the left roller would not spin. I quoted BB for the rebuild kit. I replaced all parts from the rebuild kit and now the dryer works great. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2
Near Minneapolis, MN 55410
Delton
Job Details: 08/18/2022
"Found that control board is bad. Power goes to it and when pushing power it just clicks but doesnt power on and LED on board is not lit. Main board part is not in stock. Please look for part and see if you can find it. Also order inverter board incase, I saw some people saying could be either board.Main board DC92-01803J; also order inverter board DC92-01531C (just incase but quote for main board)Contact customer when part is found. .; saved tckt"
We serviced a
FRIGIDAIRE FREEZER
Model FFU21F5HWB
Near Clear Lake, MN 55319
Seth
Job Details: 08/18/2022
Not cooling right dont think fan comes on. I found the fan did come on but the defrost drain was blocked and unit wasnt breathing. I defrosted the fridge is cooling well.
We serviced a
BOSCH REFRIGERATOR
Model B10CB80NVW/07
Near Minneapolis, MN 55405
Nate
Job Details: 08/17/2022
"Fresh food 55 degrees and freezer zero. Compressor running and coils hot. Evaporator freezes over when compressor runs. Evaporator fan isnt running though.. I also leveled feet and cleaned out dog hair. ; ordrd 1 00795952 (Fan)"
We serviced a
UNKNOWN DISHWASHER
Model CDW5TCMS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/17/2022
"I removed the old dishwasher and put it out front. I installed the new dishwasher and let run to test. All good no leaks. The customer was on the phone so I could not collect the payment. The charge that needs to be collected is 110.; snapped 4 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGV7646AW0
Near Lakeville, MN 55044
Delton
Job Details: 08/17/2022
"Found that flame sensor is shorted and not sending power to igntier. Replaced flame sensor and gas coils. Tested and dryer is heating and working good.; used 1 WP338906 (SENSOR), and 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 79642192900
Near Rogers, MN 55374
Adam
Job Details: 08/17/2022
Customers complaint is GRINDING NOISE. Right when I tried to spin by hand wasnt loud but then put unit to spin cycle and it was a loud grinding noise. Disassembled the back cover and found the nut loose on the rotor. Removed the rotor to inspect and found it was stripped where it fits the the shaft. Unit would need a new rotor for sure. Installed ordered rotor Part number 4413ER1003B tested unit for agitate and spin. Now unit is working properly
We serviced a
GE MICROWAVE
Model JVM316ORF8SS
Near Buffalo, MN 55313
Seth
Job Details: 08/17/2022
"Customers complain as the microwave went dead. Upon arrival and inspection I found that the vent fan had been improperly installed and it was not cooling magnetron and high-voltage system while it was in use. To repair this job we would need the following parts WB27X10927 - magnetron, WB20X10048 - tco . The customer is going to work with the builder who just installed it to come back and fix the fan positioning and leave it down so we can finish the repairs. The customer will call us when the unit is uninstalled and fans have been properly oriented so we can complete the repairs before his builder reinstalls. .; ordrng 1 WB20X10048 (Tco) and 1 WB27X10927 (Magnetron)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AEP/XAA
Near Rosemount, MN 55068
Delton
Job Details: 08/17/2022
"Found that the thermistor is out of range and giving error. Customer approved estimate. I replaced thermistor and cleaned out inside dryer of lint build up, tested and dryer is running and cycling heat good.; used 1 WP35001191 (THERMISTOR) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Matt
Job Details: 08/17/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Both compartments were in the 50F. The freezer evaporator was completely frosted over. Everything tested good but the sensor. Also the FF evaporator drain is frozen causing water to pool on the floor. Customer approved repairs. Parts on order. I need 2 hours on my return trip. ; ordrd 1 DA32-10105R (Defrost sensor)"
We serviced a
AMANA WASHER TOP LOAD
Model ALW480DAW
Near Saint Michael, MN 55376
Matt
Job Details: 08/17/2022
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the tub seal was leaking onto the transmission and the transmission is loud. ."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSG/AA05
Near Otsego, MN 55330
Matt
Job Details: 08/17/2022
"Customer complaint is, FLEX DRAWER IS STUCK AT -1. Inspected and tested. Found the flex drawer display button is not responding. I found the rail wiring harness is severed. Needs a new harness. Customer approved repairs. Installed new flex drawer rail harness and tested. Refrigerator is now fixed."
We serviced a
GE MICROWAVE
Model PSB9240SF2SS
Near Otsego, MN 55330
Matt
Job Details: 08/17/2022
"Customer complaint is, NO POWER- FLIPPED BREAKER- NO DIFFERENCE. Inspected and tested. I think the power control board or low voltage transformer have failed because everything else tested good. The model number is scratched off, but I found one by scanning the QR code. I attached pictures of this. I also attached pictures of the stickers on the parts with number on them. Dana can you see if you can find these parts please and call and give the customer a quote. Can you make sure and add on the oven cart charge and reschedule me 2 hours if I go back. Customer also wanted a quote for replacing the display board, because the letters on the display have been goofy sense it was about 2 months old. ; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Maple Grove, MN 55369
Phillip
Job Details: 08/17/2022
The issue was water was leaking and ending up on top of the pedestal under the washer. I ran the washer on all the cycles with warm hot and cold water and I never saw any water leaking. I checked all the hoses everything was tight I checked the gasket and that is good around the door. I cleaned the vent mushroom cap. Advise the customer to run a clean cycle with the washer cleaner.
We serviced a
LG DRYER- ELECTRIC
Model DLEX3370V
Near Sartell, MN 56377
Seth
Job Details: 08/17/2022
Loud when tumbling. I replaced the failed rollers and cleaned the dryer. I tested with and without a load. It is now fixed.; used 1 4581EL3001E (ROLLER kit) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25QFWH00
Near St. Cloud, MN 56301
Seth
Job Details: 08/17/2022
Leaking water. Failed dispenser door seal. Parts on order.; ordrd 1 W10823377 (Ice door kit)
We serviced a
GE DRYER- ELECTRIC
Model GFD55ESSNOWW
Near St. Cloud, MN 56304
Seth
Job Details: 08/17/2022
Makes a noise when it tumbles. Foreign object was in the baffle. I educated the customer about cleaning out their pockets. The dryer is working as designed.
We serviced a
LG DRYER- ELECTRIC
Model DLE5001W
Near Becker, MN 55308
Seth
Job Details: 08/17/2022
Popped TCO again. I checked the vent and it was at 11mph. I spoke to the customer and they owed me to install a new TCO. The dryer temps cycled at 201 unhooked per customer I left the duct off. I quoted a motor on the off chance the vent was clear of obstruction and its just that the dryer motor is too weak to push the exhaust out of the house. ; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Mound, MN 55364
Adam
Job Details: 08/17/2022
Unit is leaking. Found once disassembled unit was leaking from the motor. Quoted customer for a new motor. .
We serviced a
GE WASHER FRONT LOA
Model GTW465ASN1WW
Near Blaine, MN 55449
Matt
Job Details: 08/17/2022
"Customer complaint is, CHAIN GOT STUCK IN IT. Took agitator and off and removed chain. Washer is now fixed."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Minneapolis, MN 55412
Phillip
Job Details: 08/17/2022
The evaporator fan was not working. The fan motor was failing. I replaced the fan and made sure the supply duct was clear. The fan is working good.
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER5750BAW
Near Apple Valley, MN 55124
Delton
Job Details: 08/17/2022
Tested oven temperature and oven preheated. Tested 4 cycles at 350 degrees and was getting an a average of 345 degrees. I informed customer that it was pretty close but i adjusted the oven temperature setting up by 10 degrees. Oven is heating and working good as im here. Customer was certain that oven is broken. They will use the oven as normal and call back if they have further issues (sounds like theyll be calling back)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Saint Paul, MN 55104
Nate
Job Details: 08/17/2022
Motor not running and circulating water. Has a bad motor. W11085683.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6790279
Near Apple Valley, MN 55124
Delton
Job Details: 08/17/2022
"Found that high limit cut off was open and cut power to heating element. Dryer vent is clogged/too long. It runs about 60 feet across the house. I informed customer that dryers are not rated to run that long and will cause drying issues. Can try and clean it or get inline blower. Replaced high limit, tested and dryer itself is cycling heat good.; used 1 279769 (HI LIMIT/FUSE KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Chanhassen, MN 55317
Adam
Job Details: 08/17/2022
Ice maker not working. Found in test mode the ice maker would cycle fine. The water valve would try to kick on but wouldnt do more then a few drops. When jumping the water valve I would get a little bit more water. Unhooked line from valve then tried. Had great water pressure. The line is frozen up. Steamed out the line tried test mode again and it worked properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2355PF4
Near Minneapolis, MN 55447
Phillip
Job Details: 08/17/2022
The fresh food compartment is running to cold. The temp is set to 40 but the temp on the display and inside is 30. The damper was open. I cycled the unit off and the damper closed. I waited a few minutes and turned it back on. The damper then opened back up. The damper is working good. I found a related service bulletin that recommends to replace the main control. I quoted the customer for the sensor and main board.
We serviced a
GE COOKTOP- ELE
Model JP350WV1WW
Near Minnetonka, MN 55345
Adam
Job Details: 08/17/2022
Redid the burnt wiring and found the front infinity switch was causing the wiring to short. Ordered switch and rescheduled customer; ordrd 1 WB24X29364 (Switch)
We serviced a
KITCHENAID TRASH COMPACTOR
Model COMPACTOR
Near Plymouth, MN 55446
Phillip
Job Details: 08/17/2022
"The compactor door wont open and it wouldnt stop making noises. The compactor ram is stuck down. I had to cut the mounting brackets so I could get it out. I pulled it out on my mat and laid it down on it side. I removed the bottom cover and found the main drive gear is broken. I quoted for the drive gear. Ordering the drive gear assembly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 882699 (Drive gear)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Osseo, MN 55311
Phillip
Job Details: 08/17/2022
"The customer said the dishwasher will fill but then does nothing, does not hear the usual sounds. I started the dishwasher and the motor was making a humming sound. I pulled the sump apart and there was no obstruction. The motor shaft will not turn. The dishwasher needs a new sump motor assembly. I quoted the BB price. ; ordrd 1 WPW10780877 (Wash motor)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD4815EW2
Near Minnetonka, MN 55345
Adam
Job Details: 08/17/2022
Dryer vent keeps falling down. Uninstalled all duct he had before to start over. Was able to use all his duct work just had to do some retrimming and taping now unit is working great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Minnetonka, MN 55345
Adam
Job Details: 08/17/2022
Unit was leaking on the floor from the freezer. Found that the drain was plugged. Put unit in defrost. Which it was working properly and Disassembled unit. Steamed out frost build up and then checked the drain in the back. Found the duck bill was clogged whirlpool has a service bulletin for this issue and a new drain to install. Installed new drain W10619951 from truck stock. Now unit is working properly ; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
SAMSUNG WASHER TOP LOAD
Model DW80J3030US
Near Big Lake, MN 55309
Seth
Job Details: 08/17/2022
Error for water supply. Flood proof lines needed to be reset. I reset and tested. The cold line will not reset. The lines run through the wall at different heights and need be replaced by a plumber or contractor. I quoted a valve in case the line failure has caused the valves to fail but voltage was present and the hummed.
We serviced a
GE DRYER- ELECTRIC
Model gtdx200em0ww
Near Minnetonka, MN 55305
Adam
Job Details: 08/17/2022
This isnt a recall. Some how the start button stripped out of the back splash panel. Removed back splash panel and replaced with new one. All knobs are working good. The timer switch is a little stiff but normal. Its a new timer let tenant know that its not supposed to be no resistance at all. Its a geared timer so there will be some resistance when turning the knob. Charging labor for coming back out and replacing part because this is a new issue for the panel. It tenant we keeps complaining we could try to get another timer to try but we would have to order it first
We serviced a
GE REFRIGERATOR
Model PWE23KSDESS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/17/2022
Water backing up into freezer compartment. I found the defrost drain was plugged up and the drain grommet was dirty and plugged. I cleared the drain and the grommet. Found not issues with the ice maker . I did clean the ice maker out and mount it back in.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Buffalo, MN 55313
Seth
Job Details: 08/17/2022
"Dishwasher wont drain. I replace the drain pump is that was what was provided by square trade. And now fills and drains. Note theres evidence of mice and rodent damage all around the unit and it was not properly installed. I put the unit back as I found it customer will need to work to get the unit secured and leveled, if it is not secured it could cause part failure or leaking."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW
Near Lakeville, MN 55044
Delton
Job Details: 08/17/2022
"Replaced control board, tested and all functions are working good. Washer fills, agitates, drains and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Lakeville, MN 55044
Delton
Job Details: 08/17/2022
Not making any weird noise as im here but customer showed me video with noise and seemed to be coming from freezer when the ice fan was turning on. Ordering freezer evaporator cover assembly and rescheduling.; ordrd 1 Aeb72913942 (Freezer evaporator cover assembly)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8305AAE
Near Saint Paul, MN 55108
Nate
Job Details: 08/17/2022
"Washer was dead. I pulled wires off of lid switch assembly, then it ran great. It did pop the old gfci its plugged into after awhile. No loose wires I could find, transmission and motor and drain pump looked good. Reset gfci and then it ran great again. Recommended plugging power cord into another outlet and seeing how it runs."
We serviced a
KENMORE DRYER- GAS
Model 110.7022251
Near Coon Rapids, MN 55433
Matt
Job Details: 08/17/2022
"Customer complaint is, THE DRYER HAS A GAS SMELL WHEN YOU GET THE CLOTHS OUT. SMELL IT IN THE FABRIC. Customer just moved in and has been painting and staining. They said the clothes almost smell like gasoline when they pull them out of the dryer, but dont smell it in the air outside the dryer. Turned dryer on and watched it cycle for about 15 minutes and it was working perfectly and cycling between 215F and 115F. Looks like the dryer is just burning the fumes in the air."
We serviced a
MAYTAG WASHER TOP LOAD
Model Mvwc565fw0
Near Saint Paul, MN 55107
Nate
Job Details: 08/17/2022
"Not running. Found both hot and cold valves were turned off. Turned them on, and put through test mode. Runs great now."