Service History 9

We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A4
Near Minneapolis, MN 55412
Seth
Job Details: 08/13/2021
"Display not showing. Failed control assy. Dana please search for the needed part, I could not scout either one. DC92-02005A -"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Osseo, MN 55369
Seth
Job Details: 08/13/2021
Leaking this refrigerator has a manufactures defect that is not over with the home smart warranty.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC400XW0
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
I replaced the main board. I ran a calibration and a test cycle. The washer agitates and spins. Its working good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS0
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
I replaced all 5 parts. I found issues with everything. I ran the dishwasher and now theres no leaks from the wash motor and nothing out the front when its washing the upper rack. The door opens and does not drop to low. Its working good now no other problems found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Maple Grove, MN 55369
Phillip
Job Details: 08/13/2021
The customer had put tape over the switch and it has been working great since. I found that the top of the door was sagging down just enough where it was not making contact with the light switch. I loosened the four-door screws and raise the door. And I put a wedge under the light housing so now the door makes perfect contact with a switch. Its working good.; states that autho needed
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Plymouth, MN 55442
Phillip
Job Details: 08/13/2021
I replace the main control board and the upper rack adjusters. The heater and motor wires going to the board restarting too short and overheat. I replaced the connectors for those four wires going to the main board. I also found a broken wire from the main board to the water valve a repair that wire. The dishwasher fills and washes everythings working good now. I did not replace the water valve.
We serviced a
GE DISHWASHER
Model GDF510PGM0WW
Near Minnetonka, MN 55345
Phillip
Job Details: 08/13/2021
The dishwasher filled with water but was not able to drain the water. I found a chip from a bowl stuck in the drain pump. I removed the chip. I put the pump back together and reinstalled it. Its all working good now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF310PXDW0
Near Chanhassen, MN 55317
Phillip
Job Details: 08/13/2021
The door opens but the handle is broken . The right burner switch screws are missing so the switch is just loose. I replaced the screws so now the burner works. Im ordering the door handle. ; ordrd 1 WP3188695 (Door handle)
We serviced a
GE DISHWASHER
Model GDF630PGM0WW
Near Chanhassen, MN 55317
Phillip
Job Details: 08/13/2021
The wash motor was getting power but it would not run. There was food or something locking up the motor. I was able to get working. No more issues found.
We serviced a
GE DISHWASHER
Model GSD500X.66AW
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/13/2021
The landlord let me in because the tenants were not home. I started and ran the dishwasher. The dishwasher fills up correctly and pumps good. I did find some debris down in the filter area. I clean the debris and advised the customer to run a dishwasher cleaner. said if it still does not clean well to switch soaps and use more of it. The water was a little hard.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EWFLS65IIW0
Near Eden Prairie, MN 55347
Nate
Job Details: 08/13/2021
"Bottom drawer on pedastal doesnt stay shut. Adjusted it by removing springs on back, doesnt pop open now. Other option was to replace latch which would have been 230.Detergent drawer latch is broken. Ordered new one. ; ordrd 1 137440406 (Detergent drawer)"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Nate
Job Details: 08/13/2021
Dryer not heating. Found a bad ignitor. The new one I was installing broke. Didnt have any more on me. Ordered a new one to install. Coming back. Customer wants sooner than Wednesday though. ; ordrd 1 DC035 (Ignitor)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLEFMZ99ECF
Near Savage, MN 55378
Nate
Job Details: 08/13/2021
Inner element doesnt always work on front right burner and displays are goofy. Ordered new user interface boards.; ordrd 1 316445603KIT (Board user interface)
We serviced a
KITCHENAID WASHER TOP LOAD
Model KAWE450VAL0
Near Minneapolis, MN 55406
Nate
Job Details: 08/13/2021
"water has been leaking from the bottom of the tub. Found a bad tub seal. Water has also been spraying out onto the floor, which I fixed by adjusting the drain hose. Coming back next Thursday to install the new seal.; ordrd 1 W10814296 (Seal)"
We serviced a
AMANA DRYER- ELECTRIC
Model NED4700YQ1
Near Minneapolis, MN 55417
Nate
Job Details: 08/13/2021
"Not heating. Found a bad timer. Replaced, heats great now. Also vacuumed and cleaned out a lot of debris from the dryer."
We serviced a
GE REFRIGERATOR
Model CWS21SSEAFSS
Near Minneapolis, MN 55419
Nate
Job Details: 08/13/2021
"66 in FF, 3 in freezer. Air damper was closed. After I physically opened it, it responded by opening and closing when the door switches were pressed and released. Spoke with GE, they said with the temps being -17 consistently, and all fans running, that it would be a failing air damper assembly. Ordered one, coming back to install. Check frost and temps when I come back.; ordrd 1 WR17X12456 (Air damper assembly)"
We serviced a
GE MICROWAVE
Model JVM3160DF3WW
Near Minneapolis, MN 55416
Nate
Job Details: 08/13/2021
It is still tripping the breaker. Saw that both the latch board and latch are in bad shape and need to be replaced. Ordered both parts and Im coming back on Tuesday to install.; ordrd 1 WB10X32782 (Latch) and 1 WB06X10610 (Latch board)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model ffre412gsw2
Near Brooklyn Park, MN 55443
Phil
Job Details: 08/13/2021
The dryer is taking a long time to dry. The unit does have heat. The vent is up on the roof so they cannot check it. I advised them there is a 90% chance that the vent is the issue and not the dryer. The wanted us to come and check the dryer out anyways. The house and the dryer are a year old. (by FW)
We serviced a
GE REFRIGERATOR
Model GSH25JSCBSS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/13/2021
I found water leaking from the freezer bottom and the water dispenser will not dispense water. The waterline in the door is frozen and the drain grommet had slipped up and it was restricting water from draining into the pan. I cleared the ice in the door and cleared the ice around the drain pan and fixed the grommet. The dispenser flap does not seal properly so warm air is leaking in. I gave the customer a quote for the dispenser flap repair and the dispenser tube heater. Quoted for parts and labor. I added the quote along with part numbers to photos.
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST/00
Near Osseo, MN 55311
Phillip
Job Details: 08/13/2021
No one is home and the inside garage door got locked. I called the customer and rescheduled for Monday the 23rd; schdld next appmnt for 8/23 MON !
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2 02
Near Otsego, MN 55301
Matt
Job Details: 08/13/2021
"Customer complaint is, Ran for a little while and flashes Error HE. HE is a over heat error. Inspected and tested. Found the vent was plugged solid on the outside of the house. There was a metal screen across it. Removed metal screen and lent. Tested dryer and its working great. Dryer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFX25976ST/00
Near Otsego, MN 55301
Phil
Job Details: 08/13/2021
The icemaker does not fill with water. The water dispenser works well. We put the icemaker in test mode and it cycled around but did not fill. Ordered an icemaker. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LS9
Near Victoria, MN 55386
Phil
Job Details: 08/13/2021
"We installed the new icemaker 2 days ago. The customer said it is not making enough ice. It has filled the bin already, she dumped it out and it has made another 40 cubes or so. She is going to count the cubes over the next 24 hours and see how many she gets. Please follow up with her on Monday. (by FW)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9600LW1
Near Monticello, MN 55362
Matt
Job Details: 08/13/2021
"Customer complaint is, OVERFILLING, LEAKING FROM BOTTOM, CONTROLPNL LOOSE,SPIN SOUNDS STRANGE. Inspected and tested. Found the pressure sensor hose was plugged, causing it to not read the water level correctly. Cleaned out hose and filled washer 4 times to different levels and it stopped right were it should every time. Control panel right end cap tabs are broken. Needs a new end cap. I let the washer spin out 4 times and it sounds normal and clothes were spun out great every time. I did not find any leaks. Washer is working normal. Installed new end caps. Washer is now fixed."
We serviced a
GE DISHWASHER
Model GLD4600N00WW
Near Apple Valley, MN 55124
Phil
Job Details: 08/13/2021
The dishwasher leaked on the floor when it was not in use. The water was running out the door. The sink is not draining right and it appears water backed up from the sink into the dishwasher. They need a plumber. (by FW)
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR5636JQ0
Near Eden Prairie, MN 55347
Phil
Job Details: 08/13/2021
The dryer will not start. The door switch is not clicking for the customer. I would start there. Part number is WP3406107 (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Monticello, MN 55362
Matt
Job Details: 08/13/2021
"Customer complaint is, LEAKING WATER WITH THE LOWER LEFT BOTTOM SIDE CRUSTY/RUSTY- TRICKLES DOWN OFF PANELS. Inspected and tested. Found the bottom right corner of the tub is bent or warped, and its leaking sometimes. Also the screws that hold the toe kick panel on had been put in to far at some point and put a hole into the tub ,causing it to leak slowly. The tub is not replaceable. Call in for authorization."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55409
Phil
Job Details: 08/13/2021
The supply hoses on the washer are leaking. Ordered new ones. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBW0
Near Elk River, MN 55330
Phil
Job Details: 08/13/2021
The touchpad start and cancel buttons won't work. Ordered new touchpad. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 25377179504
Near Victoria, MN 55386
Nate
Job Details: 08/11/2021
"Had a bad Icemaker. Installed new one, cycled it and it filled and works great."
We serviced a
ELECTROLUX REFRIGERATOR
Model RUBBED OFF
Near Shakopee, MN 55379
Nate
Job Details: 08/11/2021
"The seal was not attached to the freezer door, so warm air was getting in and causing a ton of ice and frost to build up. The fan couldnt run because of that. Water leaking into fresh food. Steamed all the ice and frost out. Dried everything out. Got the fan running. Steamed the seal, so it seals well now. Also adjusted the light socket so the light works in the fresh food. All runs great now."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Eagan, MN 55123
Delton
Job Details: 08/11/2021
"Replaced LED light, tested and now all lights come on and are working good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Minneapolis, MN 55426
Phillip
Job Details: 08/11/2021
When I open the door today there was a loud crackling sound that seem to come from the main control and the interior light did not come on. After testing I found two of the door switches to be defective and the main control board was also defective. I replaced two door switches and the main control. The light now comes on when you open the door theres no crackling sound and the microwave is heating properly.; used 2 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Eagan, MN 55122
Delton
Job Details: 08/11/2021
Control board has solid light which means no communication between UI and control board. No voltage going to UI at board. Customer approved estimate. Ordering control board and rescheduling.; ordrd 1 WD21X24901 (Control board)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT1
Near Eagan, MN 55121
Delton
Job Details: 08/11/2021
"Replaced control board, tested and dishwasher is working good as Im here."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLWW
Near Eden Prairie, MN 55344
Delton
Job Details: 08/11/2021
"Replaced timer and knob, tested and timer now advances and stops at end of cycle. Dryer is working good."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Eden Prairie, MN 55347
Delton
Job Details: 08/11/2021
"Replaced motor/sump assembly, tested and dishwasher is running and working good.I did find mice nest living behind dishwasher and looks like water shut off has slow leak. I showed customer."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Minneapolis, MN 55423
Nate
Job Details: 08/11/2021
"Not dispensing water or ice. Dispenser works, but water pressure coming to fridge is really slow. Had a saddle valve. Also needs a new filter. Customer ordering a new filter and will get saddle valve replaced."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF56H9100AG/A2
Near Eden Prairie, MN 55347
Delton
Job Details: 08/11/2021
"Replaced balance sensor, tested quick cycle with load of clothes and it drained and spun out clothes. Washer working as Im here."
We serviced a
INGLIS WASHER TOP LOAD
Model ITW4300SQ0
Near Savage, MN 55378
Delton
Job Details: 08/11/2021
"Replaced listed parts, tested full cycle of towels and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
LG WASHER TOP LOAD
Model WT5170HW
Near Minneapolis, MN 55423
Nate
Job Details: 08/11/2021
"Not spinning out. It wasnt level. Leveled it with the feet, ran it through a full rinse and spin with a large load of towels and it successfully went through all the way. If they have issues in the future, i would order a new PCB. The tension rods are fine. EBR67466109"
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Minneapolis, MN 55412
Phillip
Job Details: 08/11/2021
The washer would not drain. I found the drain pump was locked up. I drained the water and then replaced the drain pump. I started a cycle so it would fill with water and wash. I put into a drain and spin. Its working good now. X; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AWW1
Near Minneapolis, MN 55411
Nate
Job Details: 08/11/2021
Replaced a bad heater element on the dishwasher. The control board was not the right part number. The right number is W10906414. Coming back to install the correct board. ; ordrd 1 W10906414 (Control board)
We serviced a
MAYTAG DISHWASHER
Model MDB6600AWS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
I replace the filter accumulator and the door latch assembly. I had to clean the jets on the lower spray arm so it will turn. It is working a lot better now. I advise the customer to clean it once a month.; used 1 WPW10130695 (LATCH ASSEMBLY) from stock
We serviced a
GE WASHER TOP LOAD
Model GTW485ASJ4WS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/11/2021
"Last visit the drain pump had failed Today I found a broken wire going to the drain pump. I added wire to the drain pump wires. I put new terminals on the wires and secured everything with zip ties. The softener cup is broken, Im shipping the part to the customer. ; ordrd 1 WH43X24454 (Dispenser assy)"
We serviced a
GE DISHWASHER
Model GDF520PGJ2CC
Near Champlin, MN 55316
Phillip
Job Details: 08/11/2021
I replaced control board. It started right up and started running. I told the customer to let it run a light cycle.
We serviced a
SAMSUNG DRYER- GAS
Model DVG50R8500V/A3E
Near Rogers, MN 55374
Phillip
Job Details: 08/11/2021
I replaced the motor assembly. I turned the gas back on and hooked up the dryer vent. I ran the dryer on time dry and its heating.
We serviced a
KENMORE DRYER- ELECTRIC
Model 796.803119
Near Monticello, MN 55362
Phillip
Job Details: 08/11/2021
"The dryer would not heat and was making a loud noise. I found a sock in the blower wheel and the heater fuse was open. I vacuumed out the dryer, replaced the fuse and oiled the rollers. The air flow is poor and most likely caused the fuse to go bad. I advised the customer to have the dryer duct cleaned soon. I said it can pop that fuse again. ; used 1 6931EL3003D (THERMAL FUSE) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW680BSJ4WS
Near Medina, MN 55340
Seth
Job Details: 08/11/2021
Customer complains the washer leaks. On arrival inspection I found one of the four vent holes was heavily built with scum and mold. It was Walter building up in it it was evident it had been leaking. I cleared this blockage and test it by using speed wash. I saw no leaks.
We serviced a
KENMORE DRYER- GAS
Model 11077092600
Near Maple Grove, MN 55311
Seth
Job Details: 08/11/2021
"Customer complains dryer is not drying well and it smelled of smoke. Upon arrival and inspection I found the dryer and had a fire inside. The unit needs to be replaced.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Maple Grove, MN 55369
Seth
Job Details: 08/11/2021
Leaking. Drain pump has failed.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR4634EQ2
Near Plymouth, MN 55446
Seth
Job Details: 08/11/2021
"Plugged bulk head, 4mph at back of dryer. I cleaned and tested the dryer it is now working as designed. Vent still has issues wind speed indicated 50% blockage somewhere in the duct."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6JB4
Near Golden Valley, MN 55427
Seth
Job Details: 08/11/2021
"240338101 - door bin, 240337712 - dairy door, 240530811 - meat drawer, qty 2 240337103- crisper drawer, 241872509 - freezer door seal, 241872512 - refrigerator door seal, 5303918375, door shim kit.Customer has many complaints about fridge mainly broken plastic interior pieces plus its not cooling. Upon arrival and inspection I found the freezer was running in the mid 20? fresh food section was running in the 50? range. Obvious issue was found there. Please transfer or put in Autho for replacement. Among the things broken were both freezer and fridge door seals both crisper drawers the dairy door the meat drawer, And lastly the bottom door bin. I found the freezer liner was cracked as well possibly causing moisture leaks as well as heavy damage to the fridge liner where door has been scraping for a long time. We would also need a door shim kit. In my opinion this refrigerator is beyond repair please call in authorizations.; saved tckt"
We serviced a
WHIRLPOOL DRYER- GAS
Model 11097511702
Near Plymouth, MN 55447
Seth
Job Details: 08/11/2021
"Dryer not heating. Outside vent was at 13 mph inside vent was at 34 mph after cleaning. The high limit was blown as well as the coils needed replacing. I replaced the height limit the coils and tested. The dryer now cycles between 105 and 197?F. The customer will get their dryer vent fixed ASAP before using further; used 1 279816 (HI LIMIT/FUSE KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LS9
Near Victoria, MN 55386
Seth
Job Details: 08/11/2021
Ice maker making noise. I replaced the ice maker and tested it is now working.; used 1 5303918344 (ICEMAKER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KHMC1857WSS0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/11/2021
I replaced the main control board. I tested the microwave by heating a coffee cup full of water. It heated up perfectly.
We serviced a
KENMORE DISHWASHER
Model 665.13273K116
Near Rogers, MN 55374
Phil
Job Details: 08/11/2021
The dishwasher does not seem to be filling with enough water. Ordered a new water valve. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Chaska, MN 55318
Phil
Job Details: 08/11/2021
The auger motor is making a lot of noise and not dispensing. Ordered a new motor. (by FW)
We serviced a
FRIGIDAIRE DRYER- GAS
Model ????
Near Golden Valley, MN 55427
Phil
Job Details: 08/11/2021
"The dryness button on the touchpad says error when they try to use it. They were trying to adjust the dryness level on timed dry and the button will not work. The button will only work on auto dry. The light bulb is also out, they are going to pick up at a store and replace it. (by FW)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM01
Near Minneapolis, MN 55416
Phil
Job Details: 08/11/2021
The unit is not making any ice. This unit takes the 0965 icemaker. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Minneapolis, MN 55417
Phil
Job Details: 08/11/2021
The dishwasher is dripping under the door. This unit takes the corner seal it and the lower door wiper. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Minneapolis, MN 55426
Nate
Job Details: 08/11/2021
"Not progressing through wash cycle. Found a bad Diverter motor. Replaced, but the circulation motor is also not running. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mound, MN 55364
Nate
Job Details: 08/11/2021
Was over frosting. I put in the fan/thermistor kit and new pan. Also put it on automatic defrost every 8 hours. Cooling. Told them to give it 24 hours until its totally cold.
We serviced a
WHIRLPOOL RANGE- GAS
Model ????
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The metal piece in the oven is rusty. This is not covered by the warranty. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWWS0
Near Waconia, MN 55387
Phil
Job Details: 08/10/2021
The dishwasher is noisy. Sounds like something is in the pump. I told him the racks are not covered. Recommended he use jet-dri for the spots on dishes. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model CRGF342AS1
Near Becker, MN 55308
Matt
Job Details: 08/10/2021
"Customer complaint is, No heat. Inspected and tested. Found the coils have failed. Installed new coils and tested. Airflow on outside of house is 20mph. Heat is cycling great between 215F and 115F. I watched heat cycle for 25 minutes. Dryer is heating great. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE DRYER- GAS
Model DCVH515GF1WW
Near Osseo, MN 55311
Phil
Job Details: 08/10/2021
The dryer tumbles but does not heat. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WCRE6270H1WW
Near Chanhassen, MN 55317
Phil
Job Details: 08/10/2021
The washer is not washing clothes real well and stinks. It sounds like the solenoid in the tranny is failed. Ordered new tranny. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM2140CW
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2021
"Customer complaint is, NOT DRAINING. Inspected and found the drain pump has failed. Installed new pump and tested. Washer is draining great. Washer is now fixed. I think this washer is in the beginning stages of the rear bearing failing because when it agitates, there a lot of movement in the drum. When you move it by hand it seems fine, and when you put it into a spin it sounds good. Just a FYI. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
LG DRYER- GAS
Model DLGY1202V
Near Eden Prairie, MN 55347
Phil
Job Details: 08/10/2021
The dryer is not heating at all but tumbles OK. Ordering a new igniter. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.826801
Near Minneapolis, MN 55406
Phil
Job Details: 08/10/2021
The machine is leaikng water. The hose going from the pump to the rear of the machine has a hole. We need to order the hose. (by FW)
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Big Lake, MN 55309
Phil
Job Details: 08/10/2021
The icemaker is not making any ice. There was 7 cubes in the bin. He said it did work for a few days and then quit again. (by FW)
We serviced a
GE DISHWASHER
Model CDWT280V05SS
Near Minneapolis, MN 55431
Phil
Job Details: 08/10/2021
The dishwasher sounds like it is starved for water. The valve was replaced last October. I wonder if they have low pressure coming to the dishwasher or the screen in the valve may be full of debris. (by FW)
We serviced a
KENMORE WASHER TOP LOAD
Model 110.230321
Near Big Lake, MN 55309
Matt
Job Details: 08/10/2021
"Customer complaint is, AT SPIN CYCLE LEAKS WATER AND OIL AT FRONT. Inspected and tested. Found the water is coming from a hole in the drain hose and the transmission is leaking oil really bad. Transmission is failing. "
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Seth
Job Details: 08/10/2021
Leaking supply line. Issue is not covered with the warranty.
We serviced a
DACOR COOKTOP- GAS
Model MISSING
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
Not lighting. I could not duplicate issues Im tested 15 times. Waited 10 minutes tried again no issues were found. Partial identification not sure if we can repair with the info we have if this re-occurs.
We serviced a
KENMORE COOKTOP- ELE
Model 790.427494
Near Apple Valley, MN 55124
Delton
Job Details: 08/10/2021
Found that several of the light indicators for burners are shorted and not turning on. Ordering parts and rescheduling.; ordrd 3 318044827 (Light ind)s
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
The wash motor some times turns on and other times does not when it should. If I tap the side of the motor it will come one. There was not error codes and it ran the same in the diagnostic mode.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW7
Near Minnetonka, MN 55343
Phillip
Job Details: 08/10/2021
"Customer said the dishwasher does not drain well, it does not clean the soap out the dispenser cup and it will stop in a cycle. I found the filters were all plugged up, the heater clip was bent up and hitting the lower spray arm, that was keeping it from spinning. I put the dishwasher into diagnostic. There was no error codes, it ran and completed the diagnostic cycle. Its Working good today."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Otsego, MN 55374
Matt
Job Details: 08/10/2021
"Customer complaint is, DEAD. Inspected and found the main board has failed. Quoted customer to install new board. Customer approved repairs. Parts on order. ; ordrd 1 5304512731 (Main board) and 1 154852501 (UI board)"
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Shakopee, MN 55379
Delton
Job Details: 08/10/2021
"Gas smell. Found that customer installed new gas flex line and was leaking from the connection. Added gas putty and tightened connections, Tested and no leaks. Dryer is cycling heat on of off correctly. Dryer is working good.If gas smell continues, would need to send plumber out and check the gas line to the dryer."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Shakopee, MN 55379
Delton
Job Details: 08/10/2021
"Found that motor is locked up. Needs motor/sump assembly. Part shows back ordered cant find in stock. Part# wpw10780877 please find part and inform customer.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHX46A02UC/26
Near Eden Prairie, MN 55347
Seth
Job Details: 08/10/2021
"Not cleaning, rusty rack, UI lettering worn off, and not cleaning. Extensive mouse damage and evidence of long term leak in the dishwasher tray. See pictures, repair terminated other issues not covered. ; saved tckt"
We serviced a
AMANA WASHER FRONT LOA
Model NFW7200TW
Near Eden Prairie, MN 55347
Delton
Job Details: 08/10/2021
"Found that bearings are bad as inner tub is banging around. Also caused damage to front tub and door boot. Needs tub job, not wroth it. Call into autho.; saved tckt"
We serviced a
FRIGIDAIRE MICROWAVE
Model MCO165UB
Near Excelsior, MN 55331
Nate
Job Details: 08/10/2021
"Turntable motor is stripped. Replaced, runs great now."
We serviced a
AMANA DISHWASHER
Model ADW662EAC
Near Eden Prairie, MN 55347
Delton
Job Details: 08/10/2021
"Replaced door seal and deflectors, tested and no leaks. But upon further inspection customer said that they went to bed and dishwasher was empty and when they woke up dishwasher was full of water on bottom. Based on that the water valve is not fully closing. Need to order and replace water valve. Ordering part and rescheduling.; ordrd 1 Wp99001359 (Water valve)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Excelsior, MN 55331
Nate
Job Details: 08/10/2021
"Stopping mid cycle. Had a bad acu. Replaced, ran it on a normal cycle. Runs great."
We serviced a
LG MICROWAVE
Model LMV1683ST/00
Near Minneapolis, MN 55419
Delton
Job Details: 08/10/2021
Found that latch hook plastic tab broke. Re routed spring and now has tension on latch hook to hit the micro switches. Microwave heats and is working good.If problem continues new latch hook would need to be ordered.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Eagan, MN 55122
Delton
Job Details: 08/10/2021
"Found that washer is not agitating. Actuator is bad and not shifting. Customer approved estimate. Replaced actuator, tested and washer now agitates and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGFC2342LF3
Near Eagan, MN 55123
Delton
Job Details: 08/10/2021
Found that there were couple of water bottles that were on bottom rack of door that was hitting edge of crisper drawer and preventing door from closing all the way and popping door back open. Checked hinges and is good. Removed water bottles and door now shuts and seals all the way around. I informed customer. Refrigerator is working good.
We serviced a
LG DRYER- GAS
Model DLGX4271W
Near Minneapolis, MN 55424
Nate
Job Details: 08/10/2021
"Not heating. Smelled burning. Found a bad main PCB. Replaced it, and also found gas was off in basement. Turned that on, heats and runs great now."
We serviced a
JENN-AIR WALL OVEN- ELECT
Model JMW9527DAS
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
"Door hanging open. Weak springs, parts on order.; ordrd 2 WP74010284 (Hinges)s"
We serviced a
KENMORE DRYER- GAS
Model 11078133410
Near Chanhassen, MN 55317
Seth
Job Details: 08/10/2021
Squeaking. Failed idler assy was found I replaced it. The dryer is now quiet. Note customers dryer was set up on some blocks and was set in super tight to the wall. I was unable to reset the dryer in place or hook up the vent. The customer said they will get it re-situated and hooked up.; used 1 279640 (ROLLER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9549LW0
Near Minneapolis, MN 55410
Nate
Job Details: 08/10/2021
"Running loud. Found a really bad transmission, a bad motor, coupling, clutch and dogs. Replaced all, runs great now.; used 1 80040 (DOGS), 1 285785 (CLUTCH), and 1 285753A (DD COUPLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Plymouth, MN 55446
Seth
Job Details: 08/10/2021
Customer complains fridge intermittently does not cool they will power cycle it and then itll start working again for a month or two. On arrival and inspection I found the fridge was working and icemaker was producing. I found that the main PCB is the biggest culprit of this issue. I replace the main PCB. The lights on the inside flash sadly they are not a covered item.; ordrd 1 W10830278 (Pcb)
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details: 08/10/2021
"It spinning or agitating. Found a broken belt. Replaced, runs great now."
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Maple Grove, MN 55311
Seth
Job Details: 08/10/2021
High temps continue. All fans and compressor were running. Failed sealed system found. Sadly this is not a covered issue with the WHE warranty.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DJSS0
Near Dayton, MN 55327
Matt
Job Details: 08/10/2021
"Customer complaint is, GRINDING SOUND, NOW NOT FILLING WITH WATER. Inspected and found a piece of plastic in the chopper blade and the float was stuck up. Removed plastic and fixed float. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWSS0
Near Rogers, MN 55374
Matt
Job Details: 08/10/2021
"Customer complaint is, COMPLETELY DEAD. Inspected and found the board has failed. Part number WPW10039780. ; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JVM7195SK3SS
Near Minnetonka, MN 55343
Phillip
Job Details: 08/10/2021
"The door is cracked at the bottom and its hanging down. The microwave still functions properly and heats. Please find out if the door is covered. 1. WB56X30286 Door assembly ; snapped 3 QuickPics, states that autho needed"