We serviced a
WHIRLPOOL DISHWASHER
Model DWHD440MFP/08
Near Minneapolis, MN 55416
Nate
Job Details: 05/12/2022
"Dishwasher not mounted, it moves around. Used mounting brackets to attach it. Nice and sturdy now.; used 2 WP8269145 (MOUNTING BRACKET), and 1 W10426979 (MOUNTING BRACKET) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD6630HW
Near Maple Plain, MN 55359
Adam
Job Details: 05/12/2022
Unit was heating. Checked air flow right away and was only getting 10-12mph out of the house so not the best. Disassembled front of unit and found the igniter would glow and then wouldnt light. Found that the gas was shut off to the unit. Turned gas back on now unit works properly
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48J7700EW/A201
Near Otsego, MN 55301
Matt
Job Details: 05/12/2022
"Customer complaint is, WILL NOT START. HAS POWER AND ALL BUTTONS WORKS BUT WILL NOT START THE DRUM. Inspected and tested. Found the idler pulley has failed and fallen off, also the rear right roller has failed. Quoted customer $196. to install 2 new rear rollers and a idler pulley. Customer approved repairs. Installed 2 rear rollers and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 2 4581EL2002h (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS20ZRGW6
Near Apple Valley, MN 55124
Delton
Job Details: 05/12/2022
Found that evaporator is frosted over and no air flow going to fresh food side. Forced defrost and found that defrost bimetal is bad. Also defrost timer is suspect. Ordering parts and rescheduling. Meanwhile i defrosted evaporator so it will cool till i get back.; ordrd 1 215846602 (Defrost timer) and 1 Wp4387490 (Defrost bimetal)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5000DW1
Near Osseo, MN 55311
Phillip
Job Details: 05/12/2022
The dryer would not heat. I found the gas was turned off to the dryer. I turned the gas back on and its working. The customer had if off when they had the floor tiled.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF328AAW/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/12/2022
The washer was trying to drain but the drain pump was buzzing. I pulled the drain motor off and found a chunk of metal in the pump. I removed the metal. The washer fills and drains good now.
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Eagan, MN 55123
Delton
Job Details: 05/12/2022
"Checked and refrigerator is at correct temperature and evaporator appears to have good frost pattern, ice is being made. Appears that cooling system is good. I suspect that the door was left open. Found that the French door seal plastic tab has broke off ? If so, part# WR24x10173; saved tckt"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plymouth, MN 55446
Phillip
Job Details: 05/12/2022
The dishwasher was drains slow. I removed the hoses from the air gap. I found plastic and Legos stuck in the hose and air gap. I hooked it back up and now it drains good.
We serviced a
GE GARBAGE DISPOSAL
Model gfc525n
Near Maple Grove, MN 55369
Phillip
Job Details: 05/12/2022
The disposal is loud and cracked in the side and water is leaking from it. Im coming Back Monday to replace the disposal. ; used 1 gfc525n (DISPOSAL) from stock
We serviced a
MAYTAG DRYER- GAS
Model MGDC400VW0
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/12/2022
"Found that thermal fuse is open cutting power to igniter. Replaced thermal fuse and cycling thermostat. Also cleaned inside dryer of lint build up. Tested and dryer is cycling heat and since its heating dryer timer is moving. Without heat timer wouldnt advance in automatic dry but it is now .Dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH3000AWW
Near Minneapolis, MN 55416
Nate
Job Details: 05/12/2022
"Not draining water. Took apart all the internal drain line components, including the drain pump. Didnt find a ton of debris. Cleaned it all out though. Drains great now. Door doesnt lock though. Found a burned board and bad door lock. Wont go into spin. Quoted for those, customer buying a new one. Washer over 20 years old."
We serviced a
HOTPOINT DRYER- GAS
Model DLL1550AALWH
Near Saint Paul, MN 55106
Delton
Job Details: 05/12/2022
"Dryer not heating. Also sometimes the dryer will just keep running and wont shut off by itself, even on timed dry, also is noisy when tumbling. Found that several things are bad. Gas coils, timer, bearing and front seal.Gas coils WE04x0581; timer WE04X0520; Seal WE09X0030; bearing kit WE25m40; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11062822101
Near Rogers, MN 55374
Matt
Job Details: 05/12/2022
"Customer complaint is, DOOR NOT STAYING CLOSED. Inspected and tested. Found the door latch is broken. Installed new door latch and tested. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"
We serviced a
MAYTAG CLEANING- DRYER
Model MCE8000AYW
Near Minneapolis, MN 55419
Delton
Job Details: 05/12/2022
Could not clean all the way. Has a shirt dryer on top and would have to take off whole top to pull apart front to get inside dryer (see picture). Customer didnt want to do that.
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Phillip
Job Details: 05/12/2022
"Issue just started and got worse. I found water leaking from the ice maker mold and then ice forms around the shut off arm. The drive gear on the back of the ice bin is cracked in half. I replaced the ice maker. It cycled and does not leak. Dana is shipping the customer a new ice bin. ; used 1 WR30X10093 (ICEMAKER), and 1 WR17X11447 (Ice bin) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, MN 55446
Phillip
Job Details: 05/12/2022
"The whole unit was not running at all. I put into a diagnostic mode and then back out. It started running but then shut off 2 minutes later. It will need the rear main board. I was unable to find the part. Please locate the part and contact the customer. I added a pic of the quote. Board W10843055; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rogers, MN 55374
Phillip
Job Details: 05/12/2022
"I replaced the defrost sensor and drain kit, this module does not need the heater. I also adjusted the ice maker fill tube and sealed the ice maker cabinet."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3043LSP
Near Maple Grove, MN 55369
Matt
Job Details: 05/12/2022
"Customer complaint is, BURNER MADE LOUD NOISE AND WON'T TURN ON ANYMORE AND OVEN NOT WORKING EITHER. Inspected and tested. Found the front left element is fried and the power relay on the board is also fried. Needs a new board and element. ."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details: 05/12/2022
Put inverter board back in and compressor turns on and is running. Refrigerator is starting to cool and is working good.
We serviced a
SAMSUNG DRYER- GAS
Model DV40J3000GW/A2
Near Becker, MN 55308
Seth
Job Details: 05/12/2022
Replace the failed idler pulley and tested it. The dryer is now fixed.; used 1 DE634A (PULLEY) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2077CW/01
Near Mound, MN 55364
Adam
Job Details: 05/12/2022
Customer complaint is tub sitting lopsided. Disassembled unit and found the bearing was bad. Also the unit shredded the front boot also. Customer doesnt want to repair unit being such a costly repair
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Blaine, MN 55449
Matt
Job Details: 05/12/2022
"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. Needs a new control panel. Installed new control panel and tested. Still not working. Now I found mouse poop all over the inside and on the main board. Customer wants us to order the 2 harnesses that go from the main board to display board and touchpad. Installed the 2 harnesses and still not working. Customer approved installing the main board. Installed new main board and tested. Everything is working great now. Range is now fixed."
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55419
Nate
Job Details: 05/12/2022
Replaced bad board. Customer will give it 24 hours to cool down.
We serviced a
GE WASHER FRONT LOA
Model GFW650SSN2WW
Near Minneapolis, MN 55437
Nate
Job Details: 05/12/2022
Replaced bad valve. Water isnt leaking into tub and gasket anymore. It was leaking before.
We serviced a
ELECTROLUX DISHWASHER
Model FGHD2465NF1A
Near Elk River, MN 55330
Matt
Job Details: 05/12/2022
"Customer complaint is, LEAKING INTO THE KITCHEN. Inspected and tested. The tub gasket and bottom door gasket are falling apart. Installed new tub gasket, bottom door gasket and side shield kit and tested. Dishwasher is not leaking. Dishwasher is now fixed. This dishwasher is in really rough shape. The tub is plastic and its warping all over and is going to be a issue in the near future. The top is warped really bad and the bottom is warped up and scraping on the bottom door gasket. This thing really just needs to be replaced if it leaks again. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), 1 154827601 (TUB GASKET), and 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
GE MICROWAVE
Model JVM1540LM2CS
Near Plymouth, MN 55446
Nate
Job Details: 05/12/2022
"Microwave stopped after 5 seconds. Replaced magnetron today. Ran it for 2, 2, and 4. Never cycled off prematurly, runs great, heats great."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW87HEDC0
Near Big Lake, MN 55309
Seth
Job Details: 05/12/2022
I installed the redesigned drain pump and tested the washer. It got lost a few times but after resetting the acu I was able to get the unit. To respond and complete a quick wash cycle. The washer is now working as designed.; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Buffalo, MN 55313
Seth
Job Details: 05/12/2022
Makes a rod knock noise when compressor starts. I pulled the fridge and removed the zip-tie holding the drain hose to the compressor. The noise went away instantly. I checked for bulletins and errors unit was fine.
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9356AAE
Near Excelsior, MN 55331
Adam
Job Details: 05/12/2022
Unit was shaking a lot during spin. Found the rear leg wasnt tight so I balanced the washer and tightened the legs. Now unit is running goid
We serviced a
KENMORE DISHWASHER
Model 66513592K600
Near Chaska, MN 55318
Adam
Job Details: 05/12/2022
Customer complaint unit wouldnt start. I would drain. I hit the normal cycle and it fired up right away. There was a lot of soap suds in there which could effect why certain operations. Cleaned out all the soap suds and then ran unit on multiple different cycles every cycle it started
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Eden Prairie, MN 55347
Adam
Job Details: 05/12/2022
"Unit leaking from front left side. Found when testing was leaking from the door gasket area. Ordering both tub and door gasket. Reschedule for Wednesday the 183920DD3005F3920DD3002D; ordrng 1 3920DD3002D (Gasket tub), ordrd 1 3920DD3005F (Door gasket)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD8410SW2
Near Eden Prairie, MN 55346
Adam
Job Details: 05/12/2022
Had F1 error code which means the board has failed. Found once disassembled the relay was burnt up. Attempted to repair board. Everytime would still blow the relay. Will need new control board
We serviced a
GE RANGE- ELECTRIC
Model JB655YK9FS
Near Hopkins, MN 55343
Adam
Job Details: 05/12/2022
Installed busted element. Tested with customer. Unit is back to working properly
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Rogers, MN 55374
Matt
Job Details: 05/11/2022
"Customer complaint is, WE DO NOT HAVE POWER TO THE DISPLAY BOARD. Inspected and tested. Found the UI board has failed. Board is not in stock.Part number WD21X23462. Customer approved repairs. Installed new UI board and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HF55KB1
Near Chanhassen, MN 55317
Adam
Job Details: 05/11/2022
Unit was leaking water from back of unit. Found once disassembled that the water valve was leaking. Had one on the truck so was able to replace it. Tested and reassembled now unit is working properly with no water leak. ; used 1 242252702 (VALVE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JB650SF1SS
Near Eden Prairie, MN 55346
Adam
Job Details: 05/11/2022
Installed control board from last diagnosis. Now unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Otsego, MN 55330
Matt
Job Details: 05/11/2022
"Customer complaint is, NOT WASHING DISHES. Inspected and tested. Found a piece of plastic underneath the float. Removed and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model ZISS480DMCS
Near Eden Prairie, MN 55346
Nate
Job Details: 05/11/2022
"Not cooling. Compressor running, but evap fan wasnt running. It was encased in ice. Got on phone with GE tech support. Determined the defrost heater was bad. Cleaned ice off of fan, but barely runs. Quoted customer for fan and heater. Cant find anyone who has heater. WR51X10065 is the part number. DW can you try and find that, and evap fan? And if so, order those? They are scheduled for Wednesday, and they will have neighbor let me in. Evap fan is WR60X10083.; schdld next appmnt for 5/18 WED !, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EW/A3
Near Eden Prairie, MN 55346
Nate
Job Details: 05/11/2022
"Not drying towels. Found the dryer vent packed full of lint, and a couple bad support rollers. Replaced rollers, vacuumed out a ton of dog hair, and shop will have a vent cleaner come out. Runs and heats great now. ; used 2 4581EL3001E (ROLLER) from stock"
We serviced a
HOTPOINT RANGE- GAS
Model RGAS300DM1WW
Near Minneapolis, MN 55429
Nate
Job Details: 05/11/2022
"Mice chewed through the wires for ignitors. Fixed the wires, all ignites great now."
We serviced a
CALORIC RANGE- ELECTRIC
Model RXD214
Near Minneapolis, MN 55412
Nate
Job Details: 05/11/2022
"Glass came out of place, door was hanging off kilter. Some screws were missing. Got the glass back into place and added screws where they were missing, tightened all screws on lower and upper oven. Both doors work great now.."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Rockford, MN 55373
Phillip
Job Details: 05/11/2022
I replaced all parts that were ordered and made sure the ice maker fill tube was adjusted correctly. Not much else we can replace or adjust.
We serviced a
GE REFRIGERATOR
Model TBF18DWC
Near Long Lake, MN 55356
Phillip
Job Details: 05/11/2022
The compressor and evaporator fan was not running. I found the big main plug in the front was smoldering. I repaired the wires but it still did not work. I replaced the timer and it worked for a little bit. I ended up finding more wires damaged but I was not able to repair them because they go up in the cabinet.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/11/2022
I replaced the defrost heater and defrosted the evaporator. The new heater was a title different and it was harder to install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Plymouth, MN 55446
Phillip
Job Details: 05/11/2022
The display was not responding and showing dashes. The board would not reset. I replaced the main board and programmed it. Its all working good. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PVS02
Near Plymouth, MN 55446
Phillip
Job Details: 05/11/2022
I installed the main control. The display is nice and bright and both ovens heated to 350.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2631PF3
Near Saint Michael, MN 55376
Phillip
Job Details: 05/11/2022
I found the damper stuck wide open. The damper motor was frozen. I thawed out the motor but Im ordering a new one to replace. Charging for part only no labor. ; ordrd 1 241853801 (Damper)
We serviced a
MAYTAG DRYER- GAS
Model n/a
Near Richmond, MN 56368
Seth
Job Details: 05/11/2022
"I replace the blower igniter and coils. The dryer no longer makes noise and heats perfectly.; used 1 279311 (IGNITER), and 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF362LXSS0
Near Rosemount, MN 55068
Delton
Job Details: 05/11/2022
"Customer states that it only shows 6 minutes to preheat and when oven says its done preheating that the oven thermometer they bought only shows 250 degrees. I tested with my digital thermometer and it during preheat it did pause the time it showed so actually added time and when the oven showed preheat was done it was at 350 degrees, i showed this to customer.The user manual also suggests that you wait 10 minutes after the oven says its done preheat to put into some foods for baking. I tested the calibration of oven and my thermometer is very close to what oven says. I suggested to customer that to get digital thermostat if they want to knew exact. I also informed that oven heat will cycle and get a high/low and the average will be the set temperature.Oven is heating and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5SHAXMQ10
Near Eagan, MN 55122
Delton
Job Details: 05/11/2022
Replaced dispenser switch bracket. Tested and paddles now hit switch correctly. Dispenser is working good.; pckd up 1 Wp2180226 (Dispenser switch bracket)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Otsego, MN 55301
Matt
Job Details: 05/11/2022
"Customer complaint is, LEAKING BY THE DOOR AND LEAKING ONTO THE DRAWER BELOW. Inspected and tested. Found the water was coming from the dispenser and leaking down the front. Removed dispenser and it was really gunked up inside. Cleaned up inside of dispenser housing and tested. I cant get it to leak again. Looks like it was just all gunked up. If it leaks again, we will need to order the whole dispenser assembly and drawer."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Albertville, MN 55301
Matt
Job Details: 05/11/2022
"Customer complaint is, NOT CIRC WATER. Inspected and tested. Found the circulation pump has failed.. to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV218AGW/XAA
Near Hopkins, MN 55343
Adam
Job Details: 05/11/2022
Unit wasnt heating well and squeaky. Tested air flow right away and was only getting about 6-7 mph outside. Once the vent was removed from dryer was getting over 25mph. So air flow is a big problem for the heat. Disassembled the dryer and found the idler was bad. Replaced idler and cleaned unit. Reassembled and tested unit now running properly. ; used 1 DE634A (PULLEY) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD6230HW0
Near Maple Grove, MN 55369
Matt
Job Details: 05/11/2022
"Customer complaint is, BURNING SMELL. Inspected and tested. Disassembled dryer and found some lent, but nothing thats burnt. Vacuumed out inside of dryer and reassembled. Tested dryer and its cycling a little on the hot side at 240F but otherwise working great. I didnt smell anything burning or find anything burnt. Airflow on outside of house is only 10mph. The venting material in the wall is the flexible foil vent. Advised customer to have the vent cleaned or preferably replaced."
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/11/2022
"Leaking from filter, detergent drawer, and under the door. Scraped off a ton of mineral deposits below door. Same for around the detergent dispenser. Cleaned out dispenser spray holes so the water doesnt spray funny. Also cleaned out filter area rungs so it doesnt leak. Runs great now."
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Eagan, MN 55123
Delton
Job Details: 05/11/2022
Customer said refrigerator and freezer were warm and was making a whirring sound inside freezer. As Im here temperature has dropped and cool air is moving but only about %50 frost pattern evaporator. I suspect that door was left stuck open overnight and thawed out the food. I am rescheduling call for tomorrow and making sure its not cooling system error.; schdld next appmnt for 5/12 THU !
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA
Near Minneapolis, MN 55408
Nate
Job Details: 05/11/2022
"Washer was dead. Distributor sent a filter assembly, display PCB, and main PCB. Only needed main PCB. Runs great now. ? ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model ZISS480DMCS
Near Eden Prairie, MN 55346
Nate
Job Details: 05/11/2022
"Not cooling. Compressor running, but evap fan wasnt running. It was encased in ice. . Determined the defrost heater was bad. Cleaned ice off of fan, but barely runs. Quoted customer for fan and heater. Cant find anyone who has heater. WR51X10065 is the part number. Evap fan is WR60X10083. . ; schdld next appmnt for 5/18 WED !, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Medina, MN 55340
Phillip
Job Details: 05/11/2022
The door spring shafts were rubbing. I greased them up good but it may come back. Will need the hinge kit if he calls back. Hinge assembly 405517992Looks like both hinges are in the same kit.
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NX58H9500WS/AA
Near Minneapolis, MN 55416
Delton
Job Details: 05/11/2022
"Found that igniter is bad. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF201ADUSX5
Near Minneapolis, MN 55416
Delton
Job Details: 05/11/2022
Found that refrigerator is beeping a door flap (mullion) error. Found that the wire broke so the refrigerator is sensing open circuit. Spliced wires and made sure wires not pinching. Tested and no more error. Refrigerator is working good.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Kimball, MN 55353
Seth
Job Details: 05/11/2022
"Leaking, failed door boot and broken weld on the spider. The customer will replace the unit."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KERS807SBL00
Near Big Lake, MN 55309
Seth
Job Details: 05/11/2022
Door locked on its own. I unlocked it and looked at the issue the latch has failed I temporarily tied the latch open. I quoted via bluebook. The customer will let us know if he wants it replaced.
We serviced a
KENMORE REFRIGERATOR
Model 79551033011
Near Eden Prairie, MN 55347
Adam
Job Details: 05/11/2022
Unit was leaking water from back of fridge. Disassembled access cover and found the water valve was leaking. Replaced water valve. Tested unit with about a gallon of water to make sure no leaks. All is good. Unit is back to normal.
We serviced a
SAMSUNG DISHWASHER
Model DW80F800UWS/AA
Near Eden Prairie, MN 55347
Nate
Job Details: 05/11/2022
Hose was kinked going to garbage disposal. Replaced line with new black rubber hose 1 wide and 7/8 elbow. Drains great now. I did not use any of our supplies.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Monticello, MN 55362
Seth
Job Details: 05/11/2022
"Wrong gearbox were shipped in the correct box per the GE Tech line and GE parts resolution. They recommended we return it and get another one. Hold off on rescheduling the return until I receive the gearbox and confirm its the correct one.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES1
Near Maple Grove, MN 55311
Matt
Job Details: 05/11/2022
"Customer complaint is, BURNERS AND OVEN NOT IGNITING AND CLOCK NO LONGER WORKS. Customer said that something tripped the breaker that the oven is on and also the lights in the kitchen, but there not on the same breaker. Customer thinks its the range. They were not using the range when it tripped. Inspected and tested. Front right and left burners are only sporadically working. Needs 2 new burner heads. Oven and clock are working great. Parts on order. ; ordrd 2 WPW10515455 (Burner head)s"
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Victoria, MN 55386
Adam
Job Details: 05/11/2022
customers complaint. Using the SmartHQ was able to test each individual components and found the circulation pump would never kick on. Was getting power to pump but wouldnt kick on. Replaced pump. Tested and unit is back to normal operations. Also let it run for 20 min to make sure no leaks were present. All good.
We serviced a
LG DRYER- ELECTRIC
Model DLEX4370K
Near Victoria, MN 55386
Adam
Job Details: 05/11/2022
Customer complaint unit is squeaky during use. Parts were delivered to them. Replaced belt idler and all the rollers(all these were sent to the customer). Reassembled unit and tested. Sounded good but was getting a light squeaky noise from the back of the dryer. Found the dryer vent was attached well. Reattach the best I could. It is a wrinkle vent so it will make some noise. Customer was happy with results
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA
Near Excelsior, MN 55331
Adam
Job Details: 05/06/2022
Fridge display panel wasnt operating and warmer temps. Once disassembled found one wire snapped and the plug half way on. Repaired the wire and replugged in now unit cooling correctly and display is operating
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5SHAXMQ10
Near Eagan, MN 55122
Delton
Job Details: 05/06/2022
Found that the the bracket that holds switch broke and got stuck and water kept dispensing. Customer approved estimate to replace bracket. Ordered part and rescheduled.; schdld next appmnt for 5/11 WED !
We serviced a
LG WASHER FRONT LOA
Model WM3360HVCA
Near Minneapolis, MN 55410
Delton
Job Details: 05/06/2022
Found that there is a hole in the door boot causing the leaking. order door boot Part# mds47123604; saved tckt
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC3321US/05
Near Saint Michael, MN 55376
Matt
Job Details: 05/06/2022
"Customer complaint is, NOT HEATING. Inspected and tested. Found the resettable high limit thermostat was tripped. Reset fuse and tested dryer. Heat is now working, but doesnt shut off. Needs a new high limit thermostat and temperature sensor. Parts on order. Airflow on back of dryer is 27mph and outside is 17mph. Vent is short and the flexible foil vent. Recommended customer replace vent with hard metal venting. ; ordrd 1 00422221 (Temperature sensor) and 1 00422272 (High limit thermostat)"
We serviced a
GE MICROWAVE
Model JVM1540LM2CS
Near Plymouth, MN 55446
Nate
Job Details: 05/06/2022
"Overheated and turned fan on, then wont run. Ordered new mag. Old one was defective. Please schedule them for as early in the morning as possible please. ; ordrd 1 Wb27x10505 (Magnetron) and 1 WB21X10148 (Thermostat) and 1 WB27X10937 (Thermostat)"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE3900UW1
Near Golden Valley, MN 55416
Phillip
Job Details: 05/06/2022
The washer has a big blanket or something in it. The out of balance error was stored . I moved the blanket and ran it through a rinse and spin. I advised the customer to not wash the blanket in the washer and how to balance the load. 15-5 out of balance
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Medina, MN 55340
Phillip
Job Details: 05/06/2022
"I found the pump filter and screen were dirty, the toe kick panel was bent pretty bad. I bent the panel back in shape and leveled the dishwasher. I found a grape stem in the drain. Pump. I cleaned the filters and educated the customer on soap usage and cleaning."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR7233BQ0
Near Bloomington, MN 55425
Delton
Job Details: 05/06/2022
"Replaced timer, tested and washer is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS5A
Near Plymouth, MN 55446
Nate
Job Details: 05/06/2022
"Sink stopped draining and garbage disposal was not working. I found a sippy cup wedged in the sink which did not allow water to drain through. I also found a B in the water, I mentioned that to the customer and they are going to have pest control come out because one of their children got stung last night inside the house by a bee."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Bloomington, MN 55431
Delton
Job Details: 05/06/2022
Getting SD error. Slow drain. Checked drain trap and was clogged with tiny sock and fur. I showed few people there how to check and clean drain trap since its a pet hospital Im sure itll be common that drain trap will need to be cleaned.Washer is draining and working good.No answer on phone number. Please contact and collect payment.
We serviced a
GE DISHWASHER
Model PDW7880J00SS
Near Maple Grove, MN 55311
Nate
Job Details: 05/06/2022
Today I replaced the bad cables. Works great now.
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Victoria, MN 55386
Adam
Job Details: 05/06/2022
Circulation pump isnt running. Which lines up with customers complaint. Using the SmartHQ was able to test each individual components and found the circulation pump would never kick on. Was getting power to pump but wouldnt kick on. WD26X23258
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEWP/XAA
Near Minneapolis, MN 55410
Delton
Job Details: 05/06/2022
"Drain was frozen and clogged, water all along bottom of fresh food. Defrost drain and added drain kit, tested and is draining and should no longer leak. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FAQE7001LW0
Near Rogers, MN 55374
Matt
Job Details: 05/06/2022
"Customer complaint is, BEARING GOING OUT IN THE MOTOR, RUMBLES A LOT. Inspected and tested. Found the idler pulley has failed and the blower wheel has a big chunk of hair and lent attached to it. Also the motor does have some rumbling coming from it. Customer doesnt want to replace the motor because of cost, but approved installing new idler pulley. Installed new idler pulley and vacuumed out inside of dryer. Tested dryer and it sounds much better. Customer is just going to replace the dryer when the motor fails. ; used 1 131863007 (IDLER ARM) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13273K116
Near Rogers, MN 55374
Matt
Job Details: 05/06/2022
"Customer complaint is, LEAKING WATER OUT OF FRONT OF UNIT. Inspected and tested. Found the lower spray arm had fallen off and the door seal was bad. Also the filter is plugged solid. Installed new door seal and reattached lower spray arm and cleaned out filter. Tested dishwasher and its working great and not leaking. Dishwasher is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBLA20ELSS01
Near Otsego, MN 55330
Matt
Job Details: 05/06/2022
"Customer complaint is, GARAGE FRIDGE - NOT COOLING. Inspected and tested. Found the compressor start relay has failed. Also theres a lot of mouse damage underneath, I even see wires that have been chewed on. I installed new start relay and tested. Compressor came on and started to cool nicely. Refrigerator is now fixed, but I dont think we should service this refrigerator again because of the mouse damage. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FEX831CS0
Near Richfield, MN 55423
Nate
Job Details: 05/06/2022
Smoking when it runs. Found thick oil thats been flinging from the transmission onto the inside of the washer. Belt is worn down too. Quoted for the transmission but its an expensive repair. Customer buying a new appliance.
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Medina, MN 55340
Phillip
Job Details: 05/06/2022
I replaced the door boot and tested. No leaks and the washer is working good.
We serviced a
DANBY REFRIGERATOR
Model DBC514BLS-1
Near Minneapolis, MN 55409
Nate
Job Details: 05/06/2022
"Dead unit. Needs new control and housing, and also Compressor needs new start relay. Installed pr041 but didnt charge. Quoted customer for full repair, but parts are NLA and its expensive. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
MAYTAG DISHWASHER
Model GDF620HMJ0ES
Near Minneapolis, MN 55418
Nate
Job Details: 05/06/2022
Not draining. Found a bad drain pump. Drain line is completely cleaned out. Will be back next week to install pump. ; ordrd 1 WD19X25180 (Drain pump)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG550S0HW1
Near Saint Paul, MN 55102
Delton
Job Details: 05/06/2022
Found that igniter is bad. Not always making a spark. Also top cooktop not always lighting. CLeaned burner cooktop and that burner ignites and is working. Customer approved estimate to replace bake igniter. Tested and oven is heating and reignites. Oven is heating and working good.; pckd up 1 Wp9758079 (Igniter)
We serviced a
BOSCH DISHWASHER
Model SHXM78W54N
Near Monticello, MN 55362
Seth
Job Details: 05/06/2022
Dispenser wont physically open. Bad slide. I replaced it and tested it. The dishwasher dispenser now opens as designed.
We serviced a
AMANA WASHER TOP LOAD
Model NAV2335AWW
Near Big Lake, MN 55309
Seth
Job Details: 05/06/2022
"Noise complaint only. The unit functions perfectly. As this unit is aged its getting louder in the spin cycle until it reaches maximum rpm and then it quiets down. To repair this we would need to replace the following, 35-6615, 21002010 - NLA. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PFE27KSDASS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 05/06/2022
"Found that refrigerator evaporator fan motor is locked up and not running, moving air around. Replaced evaporator fan motor, tested and now it is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KYNFS
Near Elk River, MN 55309
Seth
Job Details: 05/06/2022
"No water or ice. Damage filter was jammed in the filter head. I removed the chunks of broken plastic from the head. Customer will,replace the filter. This should fix the issue unless the head was damaged by the improper installation of the filter."
We serviced a
AMANA RANGE- ELECTRIC
Model ART6121CC
Near Saint Joseph, MN 56374
Seth
Job Details: 05/06/2022
Upon arrival in inspection the customer noted the bake option did not work. Shes awesome arcing in sparking when she physically move the element. I pulled a unit out and checked and found the wiring to the element was loose head art and ruin the wire. I repaired the wiring and replace the element. We tested by running up to 400? and I did that perfectly. The range is now fixed.
We serviced a
GE TRASH COMPACTOR
Model UCG1520NSS
Near Annandale, MN 55302
Seth
Job Details: 05/06/2022
I replaced the failed motor and tested the compactor. It worked as designed.
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Kimball, MN 55353
Seth
Job Details: 05/06/2022
I replaced the fasteners and tested the handle it seems more secure.
We serviced a
LG RANGE- ELECTRIC
Model LRE30755SB
Near Elk River, MN 55330
Matt
Job Details: 05/06/2022
"Customer complaint is, BURNER L/F WON'T TURN OFF. Inspected and tested. Found a service bulletin on this exact same problem. The relay board has failed. Installed new relay board and tested. Burners are now working perfectly. Range is now fixed."
We serviced a
GE RANGE- ELECTRIC
Model JB650SF1SS
Near Eden Prairie, MN 55346
Adam
Job Details: 05/06/2022
Added photos. Unit display is dead and wont let you bake or anything. The top burners work. Customer was trying to change the bulb and shorted out the board. The board isnt repair able and needs to be replaced. ; ordrd 1 WB27X22940 (Control board) and 1 WB07X20170 (Overlay)
We serviced a
KENMORE MICROWAVE
Model WAS RIPPED OFF
Near St. Louis Park, MN 55426
Adam
Job Details: 05/06/2022
Unit wasnt heating. Started unit and right away seen spark and burning smell. Found a twisty tie under the turn table once removed unit was heating properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)