Service History 9 - Omega Force Appliance Repair

We serviced a

LG REFRIGERATOR

Model LFCS22520S/01

Near Minneapolis, MN 55405

Phillip

Job Details: 04/18/2023

The complaint was the refrigerator just stop cooling. Today I verified the compressor had failed. I remove the filter dryer and cut it open and it was clean. I did not observe any issues with the condenser or evaporator. I replaced the compressor and the filter dryer that was packaged with the compressor. I ran the update on the main control board. I purge the system with nitrogen and then pulled a deep vacuum for more than 10 minutes. I recharged with 4.23 ounces of 134A. The low side pressure was around 23. Psi in the high side is around 90 psi. everythings working good.

We serviced a

GE REFRIGERATOR

Model PGS25KSEAFSS

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

"The customers complaint was neither section is cooling now, and there was a loud noise coming from the freezer potentially from the fan. When I arrived today, the refrigerator was pulled out on wood planks and unplugged. I plugged the fridges back in. The compressor started and the condenser fan started. This a signal evaporator and its in the freezer. It has a fan for the ice maker and for the evaporator to push air into the fridge section. The ice maker fan is working. I removed the drawers and evaporator cover. I found the fan blade had come off the shaft. I stopped the fan and put the fan blade back on. The fan blade is tight and does not feel like its going to come off easily.

We serviced a

KENMORE RANGE

Model 790.461033

Near Rogers, MN 55374

Matt

Job Details: 04/18/2023

"Customer complaint is, BAKE ELEMENT SHORTED. Inspected and tested. Found the bake element is fried. Installed new bake element and tested. Oven is heating great. Oven is now fixed."

We serviced a

MAYTAG DRYER

Model LDG5914AAM

Near Saint Paul, MN 55108

Nate

Job Details: 04/18/2023

"Dryer running loud. Found a bad blower wheel. Replaced it, vacuum and cleaned out dryer. Runs great now.

We serviced a

SAMSUNG DRYER

Model DV50K7500EV/A3

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dryer does not start to tumble when the start is pressed. I verified the dryer does nothing when start is pressed. I took the dryer apart and found the idler pulley was broken so the belt fell off. I replaced the idler pulley and oiled the rollers. The dryer is working good now.

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDM2

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2023

The customer said the dishwasher does not drain. The customer cleaned the filter and it does not drain. I started the dishwasher and I could hear the drain pump run. I removed the hose from the disposal and air gap. Water is not coming out. I removed the hose under the dishwasher and found it was plugged up. I cleared the hoses. I removed the drain pump and cleaned it out. The dishwasher washes and drains good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/18/2023

"Squeaking intermittently, and is loud during the spin. I spoke with the tenant when I came on site, and he said the noise is developing louder and louder overtime. I listen to it both agitate and spin. The gearbox is getting loose, and you can hear a clicking which develops into a squeak with a load. To fix it we would have to replace the gearbox.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MGB

Near Saint Paul, MN 55104

Nate

Job Details: 04/18/2023

"Warm in fresh food section, zero in freezer. Found it has a bad damper motor assembly. Defrost is working fine in freezer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PSBA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, NOT COOLING PROPERLY IN THE FF SECTION. Inspected and tested. FF compartment was 58F and freezer was 4F. I removed the evaporator cover and it was completely frosted over on the top of the evaporator and the return vents so it couldnt circulate air. Heater came on in test mode. I defrosted evaporator and turned compressor on and after 20 minutes there was only frost on about 10 percent of the evaporator. The sealed system has failed.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW1

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

I found moderate build up but nothing extreme, I tested by running a delicate cycle with no spin it filled in drained perfectly.."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2418US3A

Near Minneapolis, MN 55421

Delton

Job Details: 04/18/2023

"Drilled holes in cabinet and ran drain line and extension to underneath sink. While doing that i found that the stainless steel waterline was leaking. I replaced that with new one and no more leaks. Tested and dishwasher now drains and dishwasher is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9070SR/AA

Near Champlin, MN 55316

Matt

Job Details: 04/18/2023

"Customer complaint is, WATER IS NOT STOPPING, CRISPER DRWS BROKEN. Inspected and tested. When you dispense water from the door, the pressure goes away when you release the paddle, but it takes a second or two to finish draining. I can hear the copper line behind the refrigerator pounding when you release the paddle, so it could just be a pressure issue. Also the shelf that holds the bottom crisper drawers is broken and the drawers. Installed water valve case assembly, bottom shelf and both drawers. Tested and its got to be a water pressure issue.

We serviced a

GE RANGE

Model JGBP28WEJ1WW

Near Saint Paul, MN 55117

Nate

Job Details: 04/18/2023

"Bake recently stopped working. Found a bad bake ignitor. Replaced it, heats great now.

We serviced a

WHIRLPOOL DRYER

Model WED94HEXW0

Near Avon, MN 56310

Seth

Job Details: 04/18/2023

Replaced the dryer repair kit and tested it. Its not fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/18/2023

"Heater not coming on in test mode. Found a bad heater. Replaced heater this morning, and put into test mode, and it came on immediately and was sizzling nicely. Retested all sensors and they all past the test."

We serviced a

LG WASHER

Model WM4270HVA

Near Medina, MN 55340

Phillip

Job Details: 04/18/2023

The washer has a LE displayed on the front screen. I pulled the washer out and removed the hall sensor. I tested the sensor and it tested 0 ohms across all pins. I replaced the sensor. I tested the washer on wash and spin. The washer is working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5000SR/AA

Near Blaine, MN 55449

Matt

Job Details: 04/18/2023

"Customer complaint is, BUILDING UP ICE ON THE BOTTOM OF THE FREEZER, SIDE BY SIDE. Inspected and tested. Found the evaporator drain was plugged. Defrosted evaporator drain and cleaned out drain on the back side. Refrigerator is now fixed."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW01

Near Andover, MN 55304

Matt

Job Details: 04/18/2023

"Customer complaint is, not cooling. Inspected and tested. Temperature was 31F. Compressor and fans are running. I removed the evaporator cover and theres a ball of ice in the corner, but no frost on the rest of the evaporator. The sealed system has failed."

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near Apple Valley, MN 55124

Delton

Job Details: 04/18/2023

Found that compressor is running but no frost pattern and temperatures in both compartments are room temperature 65 degrees. Compressor amp draw is 0.49.LG compressor failure.Needs sealed system repair. We call LG and see if they cover parts? Please follow up on that and call customer back with estimate and ETA of service.; saved tckt

We serviced a

LIEBHERR++ REF BUILT IN++

Model CS2062

Near Minneapolis, MN 55416

Nate

Job Details: 04/18/2023

Not the right part burner. Called tech support. They said we need 710944701. Can someone please order this from encompass? And then schedule return visit?; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Eagan, MN 55123

Delton

Job Details: 04/18/2023

"Ran test and got several errors but main one issue is that motor is locked up and not running. Customer approved estimate for motor/sump assembly. Ordering part and rescheduling. Eschewing extra time, have to pull out and disconnect everything.; ordrd 1 W11416362 (Motor/sump assmebly)"

We serviced a

SAMSUNG MICROWAVE

Model ME21R7051SS

Near Minneapolis, MN 55448

Matt

Job Details: 04/18/2023

"Customer complaint is, OTR MICROWAVE HAD SMOKE COMING FROM IT AND NOW IT IS NO LONGER WORKING. Inspected and tested. Microwave ran for about 30 seconds and then tripped the breaker and smells like something is burning. I need to go back with a magnetron part number OM75P-21-ESGN, a transformer part number DE26-00126A, a capacitor part number DE96-00269A and a diode part number DE59-00002A. Dana can you call this in for authorization. I need 2 hours on my return trip. ; saved tckt"

We serviced a

THERMADOR++ REF BUILT IN++

Model T30IR900SP/03

Near Maple Plain, MN 55359

Phillip

Job Details: 04/17/2023

3 of the lower drawer lights were not working. I replaced the 3 bad led boards. All the lights are working. The lower section in the freezer does not have lights.

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Big Lake, MN 55309

Seth

Job Details: 04/17/2023

"Not heating. Failed element.

We serviced a

GE DISHWASHER

Model GDT645SMN0ES

Near Monticello, MN 55362

Seth

Job Details: 04/17/2023

I replaced the control board and tested it. It is now fixed.

We serviced a

GE WASHER

Model WTW4800XQ4

Near Minnetonka, MN 55305

Nate

Job Details: 04/17/2023

"Last time I was here, could see where water was splashing over back of tub ring where a large section of plastic had broken off. Installed new tub ring. No evidence of leaking underneath. Does spin a little louder than normal. I tested, it filled and no leaks.

We serviced a

THERMADOR++ DISHWASHER

Model DWHD440MPR/08

Near Maple Plain, MN 55359

Phillip

Job Details: 04/17/2023

When the dishwasher is washing the motor is loud. I verified the motor was at fault. I replaced the wash pump motor. The dishwasher sounds better.

We serviced a

UNKNOWN GARBAGE DISP++

Model GXP50C

Near Bloomington, MN 55425

Delton

Job Details: 04/17/2023

Found that the limit switch on the garbage disposal was tripped and cut power to garbage disposal. I found that there was something that fell into disposal and was jammed. I manually twisted and unjammed disposal and reset limit and garbage disposal now runs and is working good.I explained to customer what to do and how to reset if something ever jams the disposal again in the future.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3017LSG

Near Minneapolis, MN 55408

Nate

Job Details: 04/17/2023

"Giving an F31 runaway temp error. Tested oven sensor, ohms at 1080 ohms which is perfect. Needs new main PCB. Went to sundberg and picked up the PCB on will call, came back and installed, works great now. Bakes great.

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Chanhassen, MN 55317

Adam

Job Details: 04/17/2023

Installed new mag from last diagnosis reassembled unit then tested multiple times its working great

We serviced a

LG REFRIGERATOR

Model LFX25975ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 04/17/2023

"Installed water valve from last diagnosis. Tested dispenser multiple times made sure unit isnt leaking. No leaks has great water pressure. Unit is now getting water correctly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS68EJSB0

Near Elk River, MN 55330

Matt

Job Details: 04/17/2023

"Customer complaint is, WATER ON THE BOTTOM OF THE FREEZER. Inspected and tested. Found the freezer defrost drain is plugged. Defrosted and cleaned out drain. Refrigerator is now fixed."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

Installed new motor from last diagnosis. Tested multiple times for leaks and make sure back to proper working condition. Unit is working great. No loud motor noise and unit is running properly without any leaks.

We serviced a

MAYTAG DRYER

Model MGDC300XW0

Near Medina, MN 55340

Phillip

Job Details: 04/17/2023

The customer said the dryer will not heat. The ignitor does not glow. I removed the rear cover and tested the thermostats and fuses. I found the upper hi limit thermostat is bad. I also found the one connector to the thermostat was melting a little. I replaced both upper thermostats that come in the kit. I also replaced the one bad connector. The dryer is heating good. The airflow is good.

We serviced a

GE REFRIGERATOR

Model ZISS420DRISS

Near Maple Grove, MN 55311

Phillip

Job Details: 04/17/2023

The customer complaint is the whole unit stopped cooling. I found the compressor has stopped. I get 120 volts to the inverter and 5 volts DC. I quoted for the inverter. I replaced the compressor inverter and now the compressor runs.

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Elk River, MN 55330

Matt

Job Details: 04/17/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Washer is draining, just not spinning. The bearing is really loud and its leaking out the bottom. Needs a new bearing kit and sensor. Installed new bearing kit and RPS sensor. Washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Lakeville, MN 55044

Delton

Job Details: 04/17/2023

"Replaced drain pump, tested several drains cycles and no errors, drains every time. Dishwasher is working good."

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

Unit has slow drain and maybe a leak. Customer said basement has some water stain in the ceiling. Looked up in the ceiling the water stain is farther up then washer. There was a water line not caped right there; showed the customer. The drain is running somewhere I cant reach and isnt going to the sink. Customer is going to cap the water line and watch it

We serviced a

LG DRYER

Model DLE0442G

Near Burnsville, MN 55337

Delton

Job Details: 04/17/2023

Customer says the dryer makes intermittent screeching sounds (customer showed me video) I found that the idler pulley screw was loose and pulley was loose. I tightened screw and cleaned inside of lint build up and oiled rollers. Tested and dryer is heating and working good.

We serviced a

GE WALL OVEN++

Model JT5500SF2SS

Near Plymouth, MN 55446

Phillip

Job Details: 04/17/2023

The upper oven would not self clean. The upper fan was bad. Today I replaced the upper oven cooling fan and the fan controller board. The upper fan now goes into self clean and runs for more than a minute.

We serviced a

KENMORE WASHER

Model 110.2691269

Near Minnetonka, MN 55345

Phillip

Job Details: 04/17/2023

The customer said the washer does not complete a cycle and does not rinse. I started the washer and could hear the motor buzz. I removed the front and the motor and tried it again. The motor is locked up and buzzes. The motor coupler rubber insert is worn out. It needs a motor and coupler.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Burnsville, MN 55337

Delton

Job Details: 04/17/2023

"Found that dishwasher is getting diverter error, found that it had been leaking and diverter is corroded due to diverter seal issue. Also getting heating error. Heating element is bad. Tried new seal and still seemed like it leaked. Needs new motor/sump assembly and heater. I informed customer that there was a whirlpool class action lawsuit and they might want to call whirlpool to see if they will do anything for them.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Saint Paul, MN 55117

Nate

Job Details: 04/17/2023

"Valve has been making noise. Replaced it, sounds great now."

We serviced a

WHIRLPOOL RANGE

Model GS563LXSS0

Near Minneapolis, MN 55418

Nate

Job Details: 04/17/2023

Replaced bad gas valve. Ignites in oven great now.

We serviced a

GE RANGE

Model CGS990SET8SS

Near Maple Grove, MN 55311

Matt

Job Details: 04/17/2023

"Customer complaint is, Lower oven does not work & the control board for it isn't working either. Inspected and tested. Found the main board is fried and the lower oven bake ignitor is fried because the deflector is melted and touching it. Needs a new board, deflector and ignitor. Installed new board, ignitor and burner deflector. Tested and oven is working great. Range is now fixed.

We serviced a

FISHER PAYKEL++ WASHER

Model WA37T26GW2

Near Apple Valley, MN 55124

Delton

Job Details: 04/17/2023

"Replaced drain pump kit, tested and washer is draining and working good."

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Blaine, MN 55434

Phillip

Job Details: 04/17/2023

"The washer stops early into the cycle. I checked for fault and the motor is failing and shifter fault came up. I ran the washer on a diagnostic test. I found when it spins the gear case is loud. I tipped it back and found the bottom was covered in rust and it appears the washer has leaked water. The washer needs the shifter, belt and gear case. I tried to remove the agitator but its stuck on it may need to be cut off.

We serviced a

GE WASHER

Model GTW330ASK0WW

Near St. Cloud, MN 56301

Seth

Job Details: 04/17/2023

"The customer complains the machine drains by itself. Upon arrival and inspection, I found the machine had an active leak from the water valve assembly. I tested the pressure sensor and it worked flawlessly. The unit did need a software update as well. I installed the software update, and parts are on order.; ordrd 1 WH13X26534 (Valve)"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Eagan, MN 55122

Delton

Job Details: 04/17/2023

Found that the lid lock is bad and wont lock to advance the cycle. Needs new door lock. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wh08x32697 (Lid lock)

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 04/17/2023

"Uninstalled main PCB. Will ship it out today, then come back to install. ; saved tckt , states that autho needed"

We serviced a

GE RANGE

Model CHS900P2M3S1

Near Minneapolis, MN 55419

Delton

Job Details: 04/17/2023

Pan only heats for about 10-11 seconds and makes a loud buzzing sound then cuts off. Oven is heating and working good. Plugged in newfi and get error F630 (see picture) induction Gen heartbeat loss with induction board and will need to replace left induction board. Induction board only is available as whole assembly.Office: please double check part number and if It is right see if part is in stock. And give customer estimate.Due to potential costs customer will call GE and see if they will do anything for them as it is only 1 1/2 years old.; O-emld tckt

We serviced a

GE REFRIGERATOR

Model GZS22IYNRHFS

Near Chaska, MN 55318

Adam

Job Details: 04/17/2023

"Customer is getting junk in the ice maker. Water dispenser is fine. Added photos to show complaint. Getting junk in ice. First removed the ice maker cleaned it then tested again. The water coming in had some particles. Customer said only is in ice maker. Needs a new ice maker, line and valve everything is contaminated with the particles. Looks like dust or mold. Ice maker WR30X28700Line WR17X11168Valve WR57X30890; snapped 7 QuickPics, states that autho needed"

We serviced a

GE FREEZER

Model FCM16SLBWW

Near Buffalo, MN 55313

Seth

Job Details: 04/17/2023

"The freezer could not freeze when temps got high last week. The customer notes the compressor is running constantly. The temperature of the garage was 37deg at time of testing. The freezer was down to 10deg. The compressor was running, and the outer shell of the freezer had no warmth. The sealed system is bad.; saved tckt"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDSH450LAF

Near Saint Paul, MN 55117

Nate

Job Details: 04/17/2023

"Unit is totally dead. Damage to user interface. Needs new user interface and main PCB. PCB is 117518760, UI is 5304528982 and A18195209. See photos. Please submit to ANT for authorization. ; O-emld tckt"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3052TSD

Near Minneapolis, MN 55411

Phillip

Job Details: 04/17/2023

"The range handle screw holes are stripped so the handle fell off. The old screws are stripped and the handle holes are stripped so the screws dont hold. It needs the handle and screws. I texted the manager and he gave me the ok. I replaced the handle and screws. The door works good now. Please get paid. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW0

Near Minneapolis, MN 55418

Nate

Job Details: 04/17/2023

"Washer wont start a cycle. In test mode it goes through the steps fine all the way up to the drain and spin, #7. Drains great, clicks a few times and then shuts off. Doesnt spin. Same for a regular wash or drain and spin. Lock works fine. Valves all work fine. Theres a service bulletin for the ACU. Top replaced part on unit is W11322903. Ive attached the quote for the main PCB. This job will take 2 time slots and will require the oven cart to get the dryer down. Please submit to NBC for authorization. If approved will have to order the part and schedule return visit. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Annandale, MN 55302

Seth

Job Details: 04/14/2023

I replaced the light modules. The lights are now working as designed.

We serviced a

KITCHENAID REF BUILT IN++

Model KSSS36QMX00

Near Big Lake, MN 55309

Seth

Job Details: 04/14/2023

"Not cooling well. Refrigerator temperature was 43?F, freezer temperature was 10?F. I defrosted evaporator and watched it for 20 minutes and it frosted over but looks spotty. I could find no issue while I was on site with air valve door seals. Everything looked perfect.

We serviced a

UNKNOWN GARBAGE DISP++

Model 500-3

Near Plymouth, MN 55446

Phillip

Job Details: 04/14/2023

The garbage disposal is jammed up and will not turn. I was able to free up whatever was jamming it up with the wrench and I cleaned it out with soap and ice and now the garbage disposal is working good.

We serviced a

GE DISHWASHER

Model GDF520PSJ4SS

Near Osseo, MN 55369

Matt

Job Details: 04/14/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed.

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2062

Near Minneapolis, MN 55436

Phillip

Job Details: 04/14/2023

The ice maker fill tube was frozen and the ice maker cup had ice in it. I thawed out the ice and turned the ice maker back on. Ten minutes later the ice maker filled with water. I advised the customer to dump out the first batch of ice.

We serviced a

LG WASHER

Model WT5170HW

Near Minneapolis, MN 55416

Phillip

Job Details: 04/14/2023

"Water leaks randomly and it stops and gives UE when they only wash big loads. I advised the UE can happen on bigger over sides loads. I got the washer to leak when I did a tub clean. Water was leaking over the top of the tub bring. I removed the tub ring and cleaned it. Also water was not spray right through the front detergent cup , I also cleaned those holes. I tried tub clean again and now it did not leak."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGBD2438PB0A

Near Minneapolis, MN 55431

Adam

Job Details: 04/14/2023

Installed motor from last diagnosis it was leaking. Once installed. Tested unit for few minutes made sure didnt leak. Reinstalled back under the counter where it was mounted tested again before installing toe kick panel. Unit is working great with out any leaks

We serviced a

SAMSUNG RANGE

Model NE59M4310SS/AA

Near Minneapolis, MN 55437

Adam

Job Details: 04/14/2023

Installed new heat element from last diagnosis. Reassembled unit then test units now working properly

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Coon Rapids, MN 55433

Nate

Job Details: 04/14/2023

I replaced the user interface with a new one per the LG service bulletin. I also used a special sealant around the corners where there was a tiny gap on the left and right sides of the user interface. Everything works great now. I told the customer to give it 24 hours before running it on a cycle.

We serviced a

BOSCH REFRIGERATOR

Model B36FD50SNS/01

Near Farmington, MN 55024

Delton

Job Details: 04/14/2023

Installed a new ice maker. I informed customer that ice maker should be making ice by tomorrow morning.

We serviced a

LG REFRIGERATOR

Model LFX31925ST/00

Near Eden Prairie, MN 55347

Delton

Job Details: 04/14/2023

"Replaced inlet water valve, tested and water dispenser now works and ice maker cycles and fills. Water is working for fridge.

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near St. Cloud, MN 56303

Seth

Job Details: 04/14/2023

Tested and informed the customer that the unit has a dead UI board.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TE1

Near Sartell, MN 56377

Seth

Job Details: 04/14/2023

"I have done everything possible and tested the system multiple times. The automatic defrost system is not keeping up with moisture. The ADS works when you kick it in manually, the seals are good. There is either a user issue or a non detectable issue.

We serviced a

VENTAHOOD VENT HOOD

Model B100MSC

Near Osseo, MN 55369

Matt

Job Details: 04/14/2023

"Customer complaint is, NO LIGHTS OR FANS. Inspected and tested. Customer said the lights went out a couple years ago and now the fan isnt working. Inspected and tested. Found the plug had come out of the wall in the cabinet above it. I plugged it back in and now the fan is working and the left light, but the right light socket is melted and one of the wires is completely disconnected. Needs a new light socket. Installed new light socket and tested. All the lights and fan are working. Vent hood is now fixed."

We serviced a

GE REFRIGERATOR

Model PTS25SHSARSS

Near Minneapolis, MN 55431

Delton

Job Details: 04/14/2023

Customer said that it was making humming sound when refrigerator is running but then stopped a day ago. I checked evaporator and is clear and evaporator fan is running good. I checked condenser fan and it is cleaned and running good. I cannot find source of humming sound. So must be intermittent. I explained to customer what to listen for if problem returns and that might pin point where is issue is coming from. Refrigerator is running and working good as im here.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Ramsey, MN 55303

Matt

Job Details: 04/14/2023

"Customer complaint is, THEY REPLACED THE ELEMENT, HIGH LIMIT NOW AT THE END OF THE CYCLE IT TRIPS THE BREAKER. Inspected and tested. Found its leaking from the heating element nut onto the wire. I tightened up the nut and its still leaking. This is not a OEM heating element, so customer would like me to install new heating element. Installed new heating element and tested. Dishwasher is now fixed."

We serviced a

BEKO++ DISHWASHER

Model DUT25401W

Near Minneapolis, MN 55401

Nate

Job Details: 04/14/2023

"Replaced bad sump motor. Ran it for awhile, no noise like last time. Runs great."

We serviced a

GE WASHER

Model GTWN5550D0WW

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed parts from last diagnosis. Reassembled unit and tested multiple times for leaks to make sure everything is working properly. Unit is working great and no error codes

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed UI board from last diagnosis. Tested board and its working properly.

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW2

Near Otsego, MN 55301

Matt

Job Details: 04/14/2023

"Customer complaint is, POP IN THE MOTOR AND NOW WON'T SPIN. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed.

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Minneapolis, MN 55409

Nate

Job Details: 04/14/2023

Replaced bad magnetron. Heats great now.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EW/A3

Near Minneapolis, MN 55401

Phillip

Job Details: 04/14/2023

The dryer made a squeal sound when it ran. I found the left pulley was bad. I replaced idler and vacuumed out the dryer. The dryer sounds better now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Otsego, MN 55330

Matt

Job Details: 04/14/2023

"Customer complaint is, BOTH SIDES STOPPED COOLING. Inspected and tested. FF compartment was room temperature and freezer was 6F. Found the evaporator fan has failed. Installed new evaporator fan motor and tested. Refrigerator is now fixed."

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Minneapolis, MN 55409

Delton

Job Details: 04/14/2023

We serviced a

KENMORE REFRIGERATOR

Model KLBH031ATE0

Near Corcoran, MN 55340

Phillip

Job Details: 04/14/2023

"The dairy bin cover is broken and the left side of the lower meat case drawer is broken. It needs the whole drawer and the whole dairy bin assembly. Both are easy to install. The customer can install if we can ship them the parts. Dairy bin 30190-0034100-00Case drawer 30111-0065800-00; snapped 6 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Osseo, MN 55311

Phillip

Job Details: 04/14/2023

Water is leaking from the diverter. I gave quote for the diverter. Ordering part. The customer may call and cancel. ; ordrd 1 WD19X25278 (DIVERTER)

We serviced a

GE RANGE

Model JGP940SEK2SS

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Unit wont light. Gas valve turns on getting power because the lock works and lights up. Ordering sprak module and ignition module harness; ordrd 1 WB18T10452 (Harness) and 1 WB13T10046 (Spark module)

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KB6B

Near Hopkins, MN 55305

Phillip

Job Details: 04/14/2023

"The customer said the dishwasher is now washing. They said the spray arms do not spin. I started the dishwasher it fills with water and when the wash pump comes on it makes a buzzing sound but does not pump the water. I took the sump apart and verified nothing is broken or missing. It will need a wash pump 807473201. Please get approval and order the part if approved. ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Big Lake, MN 55309

Seth

Job Details: 04/14/2023

Fridge was smoking from the FF evap cover. I used the SmartHQ device and tested the system. The sealed system has failed it will not cool. Something caught on fire behind the evap cover when it leaked the refrigerant. I called the techline and spoke with Cory. Case number 09941926. ; saved tckt

We serviced a

LIEBHERR++ REF BUILT IN++

Model HC2080

Near Minneapolis, MN 55410

Phillip

Job Details: 04/14/2023

I found frost building up on the back evaporator cover. The left track is broken so the door is not pulling in tight. The water line is bunched up underneath and was vibrating. I pushed on the line until it stopped. Please order the top freezer drawer left track assembly. I added pics. ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MSD2254VEB00

Near Clear Lake, MN 55319

Seth

Job Details: 04/14/2023

Dispenser drips. Valve assy is on order.; ordrd 1 W10822681 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Saint Paul, MN 55109

Nate

Job Details: 04/14/2023

"Evaporator is icing up again. Tested sensor from board, its good. Tested amp draw on heater in test mode, .90 amps, should be 5. Tested ohms on heater from board, its 127 ohms. Way too high. Took off evaporator panel, tested heater, ohms 127 when disconnected. Needs new heater assembly. Ordered a new one. Coming back Tuesday to install. Also steamed off evaporator so it would cool between now and then. 2 degrees in freezer today and 40 in fresh food. ; ordrd 1 W11546981 (Heater)"

We serviced a

LG DISHWASHER

Model LDFN4542S

Near Chanhassen, MN 55317

Adam

Job Details: 04/14/2023

Installed new top spray arm mold. Tested and no leaks.

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/28

Near Lakeville, MN 55044

Delton

Job Details: 04/13/2023

"Getting e:23 error and not draining. I cleaned out water and took off pump, nothing is obstructing it. It worked for first test then when testing again it didnt run and gave error again. I tapped the drain pump and it started running again. Appears to be bad drain pump. Ordering part and rescheduling.; ordrd 1 00631200 (Drain pump)"

We serviced a

BEKO++ REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55410

Nate

Job Details: 04/13/2023

"Icemaker stopped making ice. Replaced the bad Icemaker. Called becko, walked through tests for Icemaker, and still doesnt cycle or fill. They said they typically recommend replacing the main PCB along with the icemaker. Needs part number 4934269501. Can the office please order this and schedule a return visit once we have an eta for the part? ; saved tckt"

We serviced a

SAMSUNG DRYER

Model DVE45T3400V/A3

Near Hanover, MN 55341

Phillip

Job Details: 04/13/2023

The customer said the dryer makes a strange noise when it runs. I started the dryer and verified the noise was not normal. I pulled the front off and found a sock stuck in the blower. I removed the sock and vacuumed out the dust. Now it sounds better.

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SAME AE CODE. Inspected and tested. Theres water in the pan underneath again. I removed water and ran dishwasher for almost 30 minutes again it was not leaking underneath.

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Maple Grove, MN 55311

Matt

Job Details: 04/13/2023

"Customer complaint is, SUD ERROR. Inspected and found water in the tub. I removed the drain filter and it was plugged solid. Cleaned out filter and tested. Washer is draining great. Washer is now fixed."

We serviced a

HOTPOINT RANGE

Model 107RF 37D

Near St. Cloud, MN 56303

Seth

Job Details: 04/13/2023

I replaced the failed element and tested the range. The range is now fixed.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/13/2023

"I replaced the rotor, stator, and bolt. I tested the washer the noise went away. It is now fixed."

We serviced a

MAYTAG WASHER COIN OP++

Model MAF18PCZAS

Near Rice, MN 56367

Seth

Job Details: 04/13/2023

"Washer has many issues. The valve assemblies have gone bad, and when the water hot water is turned on, it leaks consistently. The rear main is bad along with bearings and shaft.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Medina, MN 55340

Phillip

Job Details: 04/13/2023

"The customer complaint was frost is built up all over the evaporator cover in the fresh food and the fan is making a noise. I defrosted all the frost and removed the rear cover. I inspected the fan operation and the defrost sensor placement. All looks good. I changed the defrost to a 8 hour run defrost.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28K9380SG/AA

Near Plymouth, MN 55446

Phillip

Job Details: 04/13/2023

The showcase latch is broken. Today I replaced the showcase door. The door is working good.

We serviced a

GE REFRIGERATOR

Model PYE22KSKBSS

Near Eagan, MN 55123

Delton

Job Details: 04/13/2023

"Found that water line was clogged with hard water build up so when ice maker would fill it would spray over and leak on back of ice bucket and cause ice block. I cleaned the hard water build up, tested and ice maker cycles and fills and no longer leaks. ALso did software update on refrigerator. Refrigerator is working good."