Service History 10

We serviced a
KENMORE RANGE- GAS
Model 790.787724
Near Hopkins, MN 55343
Phillip
Job Details: 08/10/2021
The bake ignitor was taking a very long time to light. I found the bake ignitor was weak. The front left burner was very dirty. I cleaned the burner and replaced the bake ignitor. The burner is working good and the oven is heating up good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDE500VW1
Near Minneapolis, MN 55426
Phillip
Job Details: 08/10/2021
The idler pulley was loud and squeaking. I replaced the idler pulley and oiled the idler shaft. I also removed a lot of lint build up on the front duct screen inside the dryer. ; used 1 279640 (ROLLER) from stock
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFQG5000QW3
Near Minneapolis, MN 55445
Phillip
Job Details: 08/10/2021
I replaced the motor and blower wheel . I ran the dryer on high heat and other than the normal vibration sounds it working and sounding good. ; used 1 131775600 (BLOWER ASSEMBLY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY011
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
Replaced the rear high-voltage board and programmed the new board to 2217 according to the tag on the refrigerator. The door alarm light did not come on and the lights are still working
We serviced a
GE REFRIGERATOR
Model GSS23SGSBSS
Near Maple Grove, MN 55369
Phillip
Job Details: 08/10/2021
When you dispense water and pull the cup away the dispenser continues to dispense water. While I was dispensing water and pouring onto the floor we unplug the unit and it continued to dispense water. The water valve is defective and needs to be replaced. Ordering the water valve.; ordrd 1 WR57X33326 (Water valve)
We serviced a
GE REFRIGERATOR
Model PGSS5RKZCSS
Near Maple Grove, MN 55311
Phillip
Job Details: 08/10/2021
I found moisture all over the vertical mullion and on the freezer decider mullion. The heats tested good. The heaters were not getting voltage to them. I put into diagnostics and did the software reset. Im now getting the voltage to the heaters and the moisture is dissipating from the millions. After a few minutes the mullions felt warm.
We serviced a
LG DISHWASHER
Model SKSDW2401S
Near Edina, MN 55439
Nate
Job Details: 08/06/2021
Tripping breaker. Replaced a bad Diverter. Runs great now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF361BVBEWR/A2
Near Otsego, MN 55301
Matt
Job Details: 08/06/2021
"Customer complaint is, 4 LOADS AND NOW IT TURNS ON BUT WON'T SPIN LE ERROR CODE, WON'T EVEN FILL OR SPIN NOW. Inspected and tested. Found the pressure sensor hose was plugged. Cleaned out hose and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26c5exy02
Near Osseo, MN 55311
Phillip
Job Details: 08/06/2021
"I found water leaking from the main line coming from the main water valve. I replaced the cracked part of the tube and connector. . Water was now leaking from the bottom of the fitting on the main valve. I replaced the water valve that was sent. ; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 4 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Maple Grove, MN 55311
Phil
Job Details: 08/06/2021
The unit get an ER error code after running for a bit. Ordered a new touchpad. (by FW)
We serviced a
GE RANGE- ELECTRIC
Model UNKNOWN
Near Golden Valley, MN 55422
Phillip
Job Details: 08/06/2021
The door was stuck shut. I was able to pry the door open enough to get the bacon and cookie sheet out. I was not able to get the model and serial numbers. I tried really hard to get the door open. I advised the customer things could really start to brake if I keep forcing it. She was ok with buying a new range. She was happy I got the bacon out. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE REFRIGERATOR
Model PDS22SHRARSS
Near Eden Prairie, MN 55347
Phil
Job Details: 08/06/2021
No Ice. The green light on the icemaker was off and the ice bin was empty. ordered a new icemaker. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJBS0
Near Shorewood, MN 55331
Seth
Job Details: 08/06/2021
Customer complains of white residue is getting left on dishes its not cleaning well. Upon arrival and inspection I found a shard of glass and toothpick holding the chopper blade stationary. I cleaned it put it back together and tested. Dishwasher has wonderful pressure but the water entering it is very hard. Customer is using hey standard detergent its insufficient for their water issues. I explained the customer the issue. I recommended they step up their game and start using a premium brand detergent and get their water softener fixed.
We serviced a
BOSCH DISHWASHER
Model SHEM3AY56N/24
Near Minnetonka, MN 55345
Seth
Job Details: 08/06/2021
"Customer complains They have an E24 error and machine will not drain completely. Upon arrival and inspection I found the unit Drain pump was clear but unit is 6 ft from the drain with multiple hose types and unions. There are multiple hoses involved when I filled and drained it and drained two times. There was a small amount of residual in the bottom but this would not be atypical for a long run on a dishwasher drain house. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Plymouth, MN 55442
Phillip
Job Details: 08/06/2021
"The dishwasher does not fill with water but it does go through and turn on the wash motor and the heater and drain pump. I tested for voltage at the water valve and I get zero voltage, I also get zero voltage at the float switch. I put in to diagnostics and every water valve related error code came up. I am altering the main control and the water valve. The rack adjuster wheels are also broken so Im ordering a new rack adjuster kit.; ordrd 1 W10479761 (Main control) and 1 W10712394 (Rack adjusters) and 1 WPW10327249 (Water valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Seth
Job Details: 08/06/2021
lights now working. I replace the LED light module and power supply and power was being sent to all three Siris of LED lights but none of them lit. I found two bad modules on the first two series of lights. The third series of lights has four LEDs and serious I was able to find three of the four tested them all and they were all working as designed. I emptied the fridge and freezer completely I could not find the fourth LEDs shown on the wiring schematic. This last LED that is in series is the cause of the light failure but it is not evident from any documentation where the light is in the fresh food section hour how it can be accessed..; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 25370413417
Near Minneapolis, MN 55427
Phillip
Job Details: 08/06/2021
I verified the ice maker is not functioning. I replaced the wholeIce maker assembly. It ran and filled with water.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF7A
Near Osseo, MN 55311
Phillip
Job Details: 08/06/2021
The evaporator fan error was on the display. I found the fan was not working. I put into a test mode and the fan worked. I took it out of a test and the fan works and the error is gone. I advised the customer that if it comes back that fan will most likely need to be replaced.
We serviced a
KENMORE REFRIGERATOR
Model 795.73165.610
Near Maple Grove, MN 55311
Phillip
Job Details: 08/06/2021
The whole refrigerator is not cooling at all. The compressor is running but not pumping. The compressor is bad.
We serviced a
GE RANGE- GAS
Model JGP940SCK2SS
Near Plymouth, MN 55446
Seth
Job Details: 08/06/2021
Cooktop not igniting. Blown GFCI due to customer pouring liquids down the infinite switch hole. I reset the GFCI located behind a family portrait and unit worked perfectly.
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F2QWB
Near Rogers, MN 55374
Phillip
Job Details: 08/06/2021
The freezer was not running at all . I found the cold control thermostat was bad. I replaced the thermostat and all is working. Its cooling good. ; used 1 5304513033 (TEMP CONTROL) from stock
We serviced a
GE DISHWASHER
Model n/a
Near Osseo, MN 55311
Seth
Job Details: 08/06/2021
Not cleaning or drying dishes. Burnet wife connector the the heater assy. I re-laced the heater and repaired the wire. The dishwasher is now fixed ; used 1 W10518394 (HEATER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Rogers, MN 55374
Phillip
Job Details: 08/06/2021
"I replaced the evaporator sensor, installed the new heater and installed the new evaporator cover. I pulled the fridge out and installed the new drain pipes. I coiled up the fill line and zipped tied to the back so it doesnt get caught under the wheels. I plugged the unit back in and it started to cool."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8240YW0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/06/2021
"Customer said that water is leaking from the bottom left corner about once every 20 loads. They said theres no rhyme or reason doesnt matter and load size when it leaks. I tip the washer back I found nothing cracked or broken. I ran a diagnostic test three times and water is not leaking I did find signs of water on the upper left-hand side of the cabinet. I did find fabric in the detergent cup, I removed the fabric and cleaned up some of the calcium deposits. Advise the customer that it could be the detergent cup assembly thats the issue."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9600LW1
Near Monticello, MN 55362
Matt
Job Details: 08/06/2021
"Customer complaint is, OVERFILLING, LEAKING FROM BOTTOM, CONTROLPNL LOOSE,SPIN SOUNDS STRANGE. Inspected and tested. Found the pressure sensor hose was plugged, causing it to not read the water level correctly. Cleaned out hose and filled washer 4 times to different levels and it stopped right were it should every time. Control panel right end cap tabs are broken. Needs a new end cap. I let the washer spin out 4 times and it sounds normal and clothes were spun out great every time. I did not find any leaks. Washer is working normal. The end cap comes with both end caps, but they were both for the left side and I need the right side. New part on order. ; ordrd 1 W10820038 (End caps)"
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eagan, MN 55123
Delton
Job Details: 08/06/2021
"Replaced hinges, tested and door now opens flat and rack does not slide off. Door opens and closes evenly. Dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF5
Near Chanhassen, MN 55317
Nate
Job Details: 08/06/2021
"Needs new Icemaker but I didnt have this one in stock. 5303918277. Ordered one, coming back Wednesday to install. ; ordrd 1 5303918277 (Icemaker)"
We serviced a
GE WASHER TOP LOAD
Model GTW685BSL0WS
Near Maple Grove, MN 55311
Seth
Job Details: 08/06/2021
Customer complains the washer wont complete cycles and makes a weird clicking noise. The lid lock assembly had failed. They replaced it with the latest update and tested both drain and spin and a quick wash cycle. The washer is now fixed; pckd up 1 WH08X32697 (Redesigned Lock assy)
We serviced a
WHIRLPOOL RANGE- GAS
Model WGG555S0BS06
Near Saint Michael, MN 55376
Phillip
Job Details: 08/06/2021
"The customer said that the upper oven would not bake at all. The customer broke the bacon ignitor when inspecting the oven. I replaced the bake ignitor and tested the oven, the oven is heating up perfectly. No other issues found.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
ROPER DRYER- ELECTRIC
Model REX3614PW2
Near Eagan, MN 55121
Delton
Job Details: 08/06/2021
"There is 120v to each leg but outlet does not have 240v it is missing half the power, so the motor runs but not heating. Until power is fixed at outlet or breaker box i cannot fully test dryer.Customer had an electrician out yesterday and they replaced main breaker but apparently there is still issues because dryer is missing power. This will need to be transferred back to an electrician.; O-emld tckt , states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model LG5751XFW0
Near Hopkins, MN 55343
Delton
Job Details: 08/06/2021
Model and serial number tag rubbed off. Cannot verify. Appears that gas coils are bad and they are the old ones that would need whole gas valve conversion. Is that standard whirlpool part number? Cannot verify parts information.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE WASHER TOP LOAD
Model WSCR2C90G3WW
Near Eden Prairie, MN 55347
Delton
Job Details: 08/06/2021
"Customer said washer overfilled and kept running and flooded the kitchen down into basement. A lot of water. Found that when testing washer would not stop filling even at small water level (see picture) Found that the water level hose was clogged with gunk and washer did not stop filling. Cleaned out tube and water tub air trap, tested and washer now fills and stops at correct water levels. Also ran cycle with clothe and washer fills, agitates, drains and spins. No leaks. Washer is working good."
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLWW
Near Eden Prairie, MN 55344
Delton
Job Details: 08/06/2021
Timer wont advance and will run continuously. Ordering timer and timer knob and rescheduling.; ordrd 1 We4x832 (Timer) and 1 We1x1263 (Timer knob)
We serviced a
WHIRLPOOL MICROWAVE
Model MH2155XPS3
Near Shakopee, MN 55379
Delton
Job Details: 08/06/2021
Found that several buttons are not responsive when pushed. Also door is cracked and falling apart and barely closes. Fan just hums. All parts are discontinued NLA. Door assembly 8204830; touch pad 8205334; fan motor 8185211; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB8959AWS5
Near Eagan, MN 55122
Delton
Job Details: 08/06/2021
Customer said that leaked enough for two towels soaked. Ran test and found a lot of soap suds that coming out of dishwasher and i did I not add soap. I showed customer the suds.Found that they are using the cascade platinum pods which suds up a lot. I explained that the softer water you have less soap you need and suggested to change out soap brands and use less soap.Mechanically dishwasher itself is working good.
We serviced a
KENMORE REFRIGERATOR
Model 25377179504
Near Victoria, MN 55386
Nate
Job Details: 08/06/2021
Had a bad Icemaker. Leaking. Ordered a new one since I didnt have the one we carry on me. Coming back Wednesday to install .; ordrd 1 5304458371 (Icemaker)
We serviced a
FRIGIDAIRE DISHWASHER
Model MISSING
Near Waconia, MN 55387
Nate
Job Details: 08/06/2021
Not filling with water. Customer has a flood safe water line. Replaced with our stock line. Runs great now.; used 1 HOSE-DISHWASHER (KDW672PP 3/8 DISHWASHER HOSE) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 41583410
Near Chaska, MN 55318
Nate
Job Details: 08/06/2021
Washer has been leaking. Put in test mode. Found that the rear bearing is almost detached from washer. Let customer know that its not worth fixing.
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFDG317TIW0
Near Eden Prairie, MN 55347
Nate
Job Details: 08/06/2021
Dryer running really loud. Found a lot of lint buildup in the blower wheel which was causing it to spin off kilter. Cleaned it out and it runs nice and quiet now.
We serviced a
LG WASHER FRONT LOA
Model MISSING
Near Victoria, MN 55386
Nate
Job Details: 08/06/2021
"Drain pump not draining. Really loud. Installed new one. Works great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- GAS
Model DNSB514GB0WW
Near Big Lake, MN 55309
Matt
Job Details: 08/06/2021
"Customer complaint is, smell inside dryer and making a noise. Inspected dryer and found that it smelled like a dead animal. Took apart dryer and found a mouse in the vent. Removed mouse and tested dryer. Dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD87HEDC1
Near Big Lake, MN 55309
Matt
Job Details: 08/06/2021
"Customer complaint is, SQUEAKING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer to install new idler pulley. Customer approved repairs. Installed new pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
KENMORE STACKED WASHER
Model 417.938022
Near Elk River, MN 55330
Matt
Job Details: 08/06/2021
"Customer complaint is, LEAKING & WONT DRAIN. Inspected and tested. Found the washer was draining really slow, so when it went into a spin it overflowed the top of the tub. I took apart the drain pump and hose and they were good. I can get it to drain when I pull the hose partially out of the wall, but when you push it into were it was it drains slowly. The problem is with the plumbing in the wall. Showed customer and advised him to have someone take a look at the plumbing."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Matt
Job Details: 08/06/2021
"Customer complaint is, HEARD LOUD SOUND AND NOW WON'T TUMBLE. Inspected and found the idler pulley had melted and fallen off. Quoted customer to install new idler pulley. Customer approved repairs. Installed new pulley and tested. Dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
AMANA DRYER- GAS
Model NGD2330AWW
Near Minneapolis, MN 55408
Nate
Job Details: 08/04/2021
The dryer was not heating. Found a couple bad coils. I replaced those and it heats great now.; used 1 5303931775 (COIL KIT) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Savage, MN 55378
Delton
Job Details: 08/04/2021
"Found that belt is burned and cracked. Put new belt kit on and ran full normal cycle of clothes and it fills, agitates, drains and spins. Washer is working good.; used 1 12112425 (BELT KIT) from stock"
We serviced a
GE RANGE- GAS
Model JBP23GS1WH
Near Minneapolis, MN 55404
Nate
Job Details: 08/04/2021
"3 burners not coming on. 2 recepticals were melted. Needed a new burner kit. Replaced all 4 recepticals, wiring, and coils. Works great now.; used 1 4392061 (COIL BURNER KIT) from stock"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Minneapolis, MN 55408
Nate
Job Details: 08/04/2021
Washer not spinning. Found a broken belt. Ordered new one. .; ordrd 1 38174 (Belt)
We serviced a
GE REFRIGERATOR
Model ZIS420NMC
Near Edina, MN 55424
Delton
Job Details: 08/04/2021
"Freezer and fridge not getting very cold. Found that evaporator fan is not running, fan motor is shorted. Customer approved estimate. Replaced fan motor, tested and fan is running and refrigerator is cooling and working good.; used 1 241509402 (MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MVWB980BG0
Near Hanover, MN 55341
Seth
Job Details: 08/04/2021
I replace the bearing and shaft kit. The washer is now fixed.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD6400SW0
Near Minneapolis, MN 55446
Seth
Job Details: 08/04/2021
Loud when tumbling. Failed support roller. I installed a dryer repair kit and tested the dryer. The dryer is now fixed.; used 1 4392067 (REBUILD KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9549LW0
Near Minneapolis, MN 55410
Nate
Job Details: 08/04/2021
"1986 is garage code. Washer running loud. Needs new agitator dogs, motor, and gearcase. Super rusty and oily underneath. Ordered all, coming back to install. ; ordrd 1 3360629 (Gearcase) and 1 WP661600 (Motor)"
We serviced a
LG DRYER- GAS
Model DLGX4271W
Near Minneapolis, MN 55424
Nate
Job Details: 08/04/2021
Not heating and burning smell. Has a bad board. Ordered new one. Coming back Tuesday to install. ; ordrd 1 Ebr76542934 (Control board)
We serviced a
JENN-AIR DISHWASHER
Model JDB3600AWX5
Near Minneapolis, MN 55439
Delton
Job Details: 08/04/2021
"Found that the water valve is cracked and leaking. Replaced water valve, tested and dishwasher no longer leaking and is working good.; used 1 W10648041 (INLET VALVE) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2813241
Near Champlin, MN 55316
Matt
Job Details: 08/04/2021
"Customer complaint is, STOPPED MID CYCLE AND WATER LEAKING FROM BOTTOM. Inspected and tested. Found the tub seal is leaking water onto the transmission. The transmission is really loud in a spin. Needs a new transmission. Also the wash plate is stripped out. Needs a new wash plate. Installed new transmission and wash plate. Tested washer and now its giving me a locked rotor error. Needs a new motor. Parts on order. ; ordrd 1 W10915700 (Stator) and 1 W10915701 (Rotor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS
Near Maple Grove, MN 55311
Phil
Job Details: 08/04/2021
The ice is bunching together. It looks to me like the icemaker is dripping water into the ice bin. Ordered a new icemaker. (by FW)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV56H9100GW/A2
Near Minneapolis, MN 55436
Nate
Job Details: 08/04/2021
"Dryer thumping. Has a cracked drum and bad roller. . Encompass does not have it. Sundberg, Marcone, and Dey dont have it. Union electronic distributors has it. Customers son may try and weld it. They want me to take it apart so he can weld it, then I put it back together. I told them if they do that, no guarantee itll last or that it wont make a thump still."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Minneapolis, MN 55426
Nate
Job Details: 08/04/2021
"Dishwasher not washing. Found a bad Diverter motor. Coming back next Wednesday to install. Told customer small chance that the wash pump isnt working.; ordrd 1 W10537869 (Diverter)"
We serviced a
KENMORE WASHER FRONT LOA
Model .
Near Plymouth, MN 55446
Seth
Job Details: 08/04/2021
"OrE error, failed drain pump."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSC8244DQ0
Near Burnsville, MN 55306
Delton
Job Details: 08/04/2021
"As Im here, ran full cycle with clothes and did no hear any squeaking or abnormal noise. I did find that the agitator is not fully agitating. I replaced dogs and washer now fully agitates but still no noise. Washer is working good as Im here.; used 1 80040 (DOGS) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Elk River, MN 55330
Matt
Job Details: 08/04/2021
"Customer complaint is, NOT MAKING ICE ALSO A LIGHT IS OUT. Inspected and tested. Found the ice maker has failed and the lights are flickering. Needs a new ice maker and light module. Quoted customer to install new ice maker and light module. Customer approved repairs. Installed new ice maker and 1 FF compartment light module. I did not need the Freezer light module. Tested ice maker and it cycled and filled with water. Lights are now working. Refrigerator is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 08/04/2021
"Customer complaint is, NOT COMPLETING CYCLE ALL THE TIME. Customer said it worked great for about a week after I replaced the board. Now it works great 3 out of 5 times. I ran the dishwasher through service diagnostics and didnt get any errors and everything turned on and was working great. I started the dishwasher 4 different times and it canceled and drained about five minutes in every time. I took apart the junction box and redid the connections. I started it on another cycle and it ran for over twenty minutes great and it seems to be working now. Im going to order a new UI. I asked the customer to use it and we will follow up with them and see how its working and if its still acting up we will replace the UI. Customer says its still doing the same thing. I installed new UI and tested. I ran dishwasher for 30 minutes and it was working great for me. If this doesnt fix the problem, there going to need to get a second opinion or replace the dishwasher."
We serviced a
AMANA WALL OVEN- ELECT
Model AEW3530DDS
Near Big Lake, MN 55309
Matt
Job Details: 08/04/2021
"Customer complaint is, PREHEAT SMELLS LIKE BLEACH FROM THE INSIDE WHEN THE FAN KICKS ON. Inspected and tested oven. I did not smell anything until the cooling fan came on. It just smells hot to me. I inspected the board and electrical and did not see anything wrong. Im not sure were the smell is coming from, but everything test good. Oven is operating normal."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSR/AA 01
Near Albertville, MN 55301
Matt
Job Details: 08/04/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and found this is the refrigerator with the problematic ice maker."
We serviced a
GE REFRIGERATOR
Model GSL25JFXNLB
Near Plymouth, MN 55446
Seth
Job Details: 08/04/2021
Leaking. Defrost drain was not in position. I reseated it and glued it. The fridge is now fixed.
We serviced a
MAYTAG DISHWASHER
Model 66513293K112
Near Osseo, MN 55311
Seth
Job Details: 08/04/2021
Customers complaint with the dishwasher is it leaking underneath. Upon arrival and inspection I found the diverter seal had failed. I replaced it and watched for 10 minutes. The dishwasher is now fixed ; used 1 WPW10195677 (DIVERTER SEAL) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 11026632503
Near Hanover, MN 55341
Seth
Job Details: 08/04/2021
"Loud and unbalanced, moves around the room. Upon arrival and inspection I found with an empty load machine balance perfect. I put a load in the machine and tested it and it tested perfect with the body off. The outer body is very loose the tabs that hold and retain the body in place were bent and not holding unit in place I adjusted tabs reset it and put it together. The machines neutral drain device in the gearbox has failed. I quoted replacement of the transmission but ultimately I believe he needs some anti-vibration feet and to just readjust loads. The case is so loose noises are only natural with age of washer and condition of the case."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKBT15
Near Apple Valley, MN 55124
Delton
Job Details: 08/04/2021
"Replaced ice maker, it cycles and fills. Ice maker is working good."
We serviced a
GE REFRIGERATOR
Model GSCS3PGXGFSS
Near Apple Valley, MN 55124
Delton
Job Details: 08/04/2021
"Customer says she will hear loud knocking noises intermittently. As Im here, checked all functions and nothing abnormal i could find. I showed customer manual that states fridge might make knocking and other noises are part of normal operation of fridge.If problem continues i explained to customer to open doors and see if she can pin point where noise is maybe coming from if problem continues. Fridge has still been cooling fine."
We serviced a
SAMSUNG DRYER- GAS
Model DV50F9A6GVW/A2
Near Albertville, MN 55301
Matt
Job Details: 08/04/2021
"Customer complaint is, BAFFLES MISSING INSIDE. Inspected and found that 2 of the baffles are missing. Quoted customer to install 2 new baffles. Customer is going to look into her options and will let us know if they want us to order the parts. Part number is DC66-00664A. We would need to order 2 of them."
We serviced a
GE REFRIGERATOR
Model GSH25JSTA SS
Near Otsego, MN 55301
Matt
Job Details: 08/04/2021
"Customer complaint is, NO COOL FRIDGE/FREEZER. Inspected and tested. Found the evaporator defrost heater has failed. Quoted customer to install new heater and defrost evaporator. Customer approved repairs. Defrosted evaporator and installed new heater. Tested refrigerator and its working great. Refrigerator is now fixed. ; used 1 WR51X10055 (DEFROST HEATER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Eagan, MN 55123
Delton
Job Details: 08/04/2021
"Found that the back left LED light is bad causing other lights to no come on. Part is on back order. Need part# w11462342; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DVG50R8500V/A3E
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
The motor hums . If I force it to turn the motor kicks in and out and starts to smell. I checked the voltage from the board relay and the 120 was consent it was not dropping in and out. It needs a new motor. Im ordering the motor assembly. ; ordrd 1 DC93-00101N (Motor assembly)
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH5500BWW
Near Minneapolis, MN 55416
Nate
Job Details: 08/04/2021
"Washer not draining. They washed a rug and it fell apart. Took apart hoses, cleaned out drain pump and drain lines. After 90 minutes got it all cleaned out. Drains great now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF431ABW/XAA
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
I replaced the hose assembly and ran the washer. There is no more leaking. Everything is testing good .
We serviced a
GE REFRIGERATOR
Model GTH18GBDERWW
Near Maple Grove, MN 55369
Phillip
Job Details: 08/04/2021
"The fan blade was slipped back and the fan motor was stuck . I moved the fan blade and the fan motor needed help to start running. The motor is making a ticking noise. The duct broke when I removed it. It needs the duct, fan motor and blade. ; ordrd 1 WR60X23584 (Fan motor) and 1 WR02X20092 (Duct) and 1 WR60X10204 (Fan blade)"
We serviced a
INGLIS REFRIGERATOR
Model IS22AGXTQ00
Near Maple Grove, MN 55369
Phillip
Job Details: 08/04/2021
The ice maker runs but does not stop to fill with water. If I jump l and v it does fill with water. The issue is with the ice maker. I am out of stock of that one. Im ordering the ice maker. ; ordrd 1 WPW10190965 (Ice maker)
We serviced a
LG DISHWASHER
Model LDF7774BB
Near Osseo, MN 55311
Phillip
Job Details: 08/04/2021
I replaced the drain pump and drain hose today. I ran the dishwasher and its working good and now drains all the water .
We serviced a
LG REFRIGERATOR
Model LFX25974ST/03
Near Osseo, MN 55311
Phillip
Job Details: 08/04/2021
The refrigerator was unplugged when I arrived to the house. I plugged the fridge back in and gave it time to cool down. The compressor runs but its not cooling and there is no heat coming off the compressor and the refrigeration lines. The compressor has failed.
We serviced a
LG WASHER FRONT LOA
Model WM2688HNMA
Near Rogers, MN 55374
Phillip
Job Details: 08/04/2021
The washer does not always finish the spin cycle. After testing I found drain pump impeller is striped and does not have the tension that it should. It was also making noise. I replaced the drain pump . It does drain better now and does not make the noise it was. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Saint Michael, MN 55376
Phillip
Job Details: 08/04/2021
The complaint is the dishwasher is not washing dishes and soap is left in the cup. The dishwasher is filling with the water and pumping but the spray arms to not spin. I found that the arms are all plugged up. I tried to clear them but I could not. I showed the customer how to change the spray arms. I am shipping the arms to the customer. ; ordrd 1 W11101428 (Lower arm) and 1 WPW10448645 (Upper large spray arm)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG374LVB2
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Oven has been overheating. Found the glass panel was loose inside the door. The trim on the left side was broken, that is part number W10761018. The vent on the top of the door is part number WPW10310922. Put it on bake for 350 and it preheated great and did not get hot on outside glass.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2342LF5
Near Chanhassen, MN 55317
Phil
Job Details: 08/03/2021
The unit is not making any ice. The icemaker we stock should fit this fridge. 5303918277
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Osseo, MN 55369
Phil
Job Details: 08/03/2021
The dishwasher is acting like it is not latching right. I am guessing the door needs to be shimmed. (by FW)
We serviced a
GE DISHWASHER
Model GSD3200G00WW
Near Otsego, MN 55330
Matt
Job Details: 08/03/2021
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the plastic tub on the lower left corner has a hole in it and water is leaking out. Also the pump assembly underneath is leaking. Tub is not replaceable. Call in for authorization."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FASG7074NA4
Near Otsego, MN 55330
Matt
Job Details: 08/03/2021
"Customer complaint is, STATES DOOR NOT CLOSED AND IT IS, SO UNIT WON'T START. Inspected and tested. Found the thermal limiter fuse had blown. Installed new fuse and tested. Dryer is working great. Dryer is now fixed. ; used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
KENMORE DRYER- GAS
Model 11061633610
Near Minnetrista, MN 55375
Paul
Job Details: 08/03/2021
"Complaint was sometimes makes a noise at very beginning then goes away within, 30-60 seconds, And sometimes has to run multiple cycles to dry.No failure found no noise. Told them to get the vent cleaned."
We serviced a
FRIGIDAIRE DISHWASHER
Model MISSING
Near Waconia, MN 55387
Phil
Job Details: 08/03/2021
The dishwasher will not fill with water. They do have a flood safe hose that may need to be reset. The model and serial appear to be missing. (by FW)
We serviced a
FRIGIDAIRE STACKED DRYER
Model FEX831CS0
Near Big Lake, MN 55309
Matt
Job Details: 08/03/2021
"Customer complaint is, MOTOR CAME OFF THE DRUM OR ITS BROKEN IN THE BACK. Inspected and found the rear bearing had fallen off the drum. Also the blower wheel is cracked. Customer only wanted me to repair the bearing. Quoted customer to install rear bearing. Customer approved repairs. Installed bearing and tested. Dryer is working great. Dryer is now fixed. If customer calls and wants the blower wheel fixed, part number is 131476300. ; used 1 5303281153 (REAR BEARING KIT) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.74369K2
Near Apple Valley, MN 55124
Phil
Job Details: 08/03/2021
Several buttons do not work. Needs a new touchpad. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model TS25AFXKQ04
Near Big Lake, MN 55309
Matt
Job Details: 08/03/2021
"Customer complaint is, LEAKING BY FILTER AND NOT SURE WHERE IT'S COMING FROM. Inspected and did not find it leaking. Customer does not use the ice maker or water, so she wanted me to just shut the water off. I shut the water off behind the refrigerator."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mound, MN 55364
Paul
Job Details: 08/03/2021
"Complaint was unit not cooling, needs 2 updates a fan kit and pan kit. Ordered parts. ; ordrd 1 W11457241 (Pan kit) and 1 W11033168 (Fan/thermistor kit.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPQ
Near Medina, MN 55340
Seth
Job Details: 08/03/2021
Customer complains that the fridge made a strange noise for a few days off and on. When I arrived fridge was making no such noise. I tested air valve and found it to be working and not excessively loud. I force the compressor on and it made The typical noises older compressors make. I could not duplicate issue or problem. I insulated the waterlines and powerlines on the back of unit as I suspect it may be possible they had a vine vibrating behind the machine. The fridge is working as designed.
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/01
Near Minneapolis, MN 55447
Nate
Job Details: 08/03/2021
Wouldnt start. I put a little pressure on the door a couple times and then it actuated the door lock. It looks really good now. If it has that issue in the future I would order a new door latch. The part that attaches to the top of the dishwasher
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Minneapolis, MN 55422
Nate
Job Details: 08/03/2021
"Washer has a loose agitator. Tightened it up, runs great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Plymouth, MN 55446
Seth
Job Details: 08/03/2021
Not cooling and water under pantry drawer. FF evap manufactures defect. He declined repair at this time and will manage by manually defrosting.
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Plymouth, MN 55442
Seth
Job Details: 08/03/2021
Not cooling in both cavities. Compressor was not running. I found a failed compressor inverter board. I replaced dit and watched temps drop in the fresh food section 11 degrees. Customer noted the ice maker was not working. The temps were too high to completely diagnose. She will check temps in a few days.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Matt
Job Details: 08/03/2021
"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Installed new pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Monticello, MN 55362
Matt
Job Details: 08/03/2021
"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. I showed the customer the hoses and let them know that if they do and we replace them they would need to pay for them. Customer is probably going to replace them before I come back. Installed new water valve and tested. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Minneapolis, MN 55446
Seth
Job Details: 08/03/2021
Leaking. Blocked defrost drain was cleared and tested. I found mold overgrowth causing the issue. Fridge is now fixed.