We serviced a
LG REFRIGERATOR
Model LFXS28968S/03
Near St. Cloud, MN 56301
Brandon
Job Details: 03/07/2024
"Customer states the unit popped the GFCI breaker, now the unit does not come on.Pulled unit out from the wall, checked the outlet for power(ok) removed the board cover checked for power to the board (ok) found the main fuse on the board and found the fuse blown. Called LG spoke with Mark at tech support, Case number tcc240307814518. Mark informed me the board needs to be replaced. Also if possible the unit should not be plugged into a GFCI outlet unless it is a Class A GFCI outlet. Quoted the customer. Customer approved the quote. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model SF362LXTS 0
Near Minneapolis, MN 55431
Adam
Job Details: 03/07/2024
"Customers complaint is open not always baking. Will hear clicking, but doesnt always ignite. Inspected wires and see anything bad there test designator could see the spark, but then always ignite and looking like it might be just dirty cleaned it up and its starting to work. quoted customer for new one explaining that if it doesnt work, you fill up the department of gas, then it lights customer would like a new igniter ordered and rescheduled customer; ordrng 1 WP9758079 (IGNITER - OVEN GLOW NON-STANDARD)"
We serviced a
SPEED QUEEN DRYER
Model ADGE9RYS118TW01
Near Minneapolis, MN 55420
Nate
Job Details: 03/07/2024
"Dryer has been making noise from the date of installation. Customer is requesting a swap out of dryer. He does not want dryer taken apart, but he said we could do what we need to do and he was ok with us taking bottom service panel off. We checked rollers, burner tube, drum, etc and couldnt find an item causing the loud noise. It seems to most likely be a structural issue. ; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Minneapolis, MN 55446
Adam
Job Details: 03/07/2024
"Unit only making 10 cubes and 48 hours. Went through all the test unit fills completely when using test mode but on arrival only had a little bit of water inside the mold, icemaker talking with our Techline we decided to replace the port we installed icemaker control board thinking it could be a sensor issue. Explained to customer dont touch it for 48 hours then we can check it if theyre still having an issue of not making any cubes put a thermostat in there for 24 hours and then give us a call with reading.; states that autho needed"
We serviced a
GE DISHWASHER
Model GDT550PYRFS
Near Minneapolis, MN 55412
Nate
Job Details: 03/06/2024
Running loud. Replaced a bad sump motor. Runs great now.
We serviced a
WHIRLPOOL DRYER
Model WGD5300VW0
Near Minneapolis, MN 55427
Adam
Job Details: 03/06/2024
"Customer complaint is not heating takes multiple times to dry. found that the coils were bad and then needs a repair kit for new rollers and idler. Quoted customer and installed all the parts now unit is working properly.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Minneapolis, MN 55418
Nate
Job Details: 03/06/2024
Bake not working. Replaced a bad bake igniter. Ignites great now.
We serviced a
LG DISHWASHER
Model LSDT9908SS
Near Hopkins, MN 55305
Adam
Job Details: 03/06/2024
Installed molder from last diagnosis once installed test and multiple times its working properly.
We serviced a
KENMORE DRYER
Model 796.90272900
Near Eagan, MN 55122
Delton
Job Details: 03/06/2024
Found that front rollers are worn out making loud racket. Customer wanted all 4 rollers replaced. Customer approved estimate. Replaced rollers. Tested and dryer now runs quiet and is working good.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Minneapolis, MN 55439
Adam
Job Details: 03/06/2024
Install new control board on and cell test. Multiple times now unit is working properly. We are hooked up vent to under the cabinet. Not sure where it goes. I dont see any venting outside or where it might go so cant check airflow. Everything else is working properly now just like it did before.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/06/2024
Replaced nut and seal and tested machine. Ran for about 5mins with no leak detected. Everything looks good!
We serviced a
SPEED QUEEN WASHER
Model TR7003WN
Near Saint Michael, MN 55376
Phillip
Job Details: 03/06/2024
The washer wont start and has e65 code. The relay on the driver board is stuck. Needs the driver board. I quoted for the repair and replaced the driver board. Tested good.
We serviced a
KENMORE DRYER
Model 110.74212200
Near Saint Paul, MN 55104
Nate
Job Details: 03/06/2024
Not heating. Found it heats initially but after 10 minutes stops heating. Has bad coils. Replaced the bad coils and vacuumed out dryer. Heats great. The vent has 16 mph air flow. Did a vent cleaning but not a lot came out. No charge for vent cleaning. Recommended moving dryer to have a shorter vent. Right now its long and has a number of 90 degree angles.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Saint Paul, MN 55118
Nate
Job Details: 03/06/2024
Replaced bad rail and adjusters. Now it is nice and secure.
We serviced a
SAMSUNG DRYER
Model DVG45T3400W/A3
Near Minneapolis, MN 55407
Nate
Job Details: 03/06/2024
Smells like gas when in use. Ended up finding bad coils. Replaced bad coils. Runs great now and doesnt smell like gas.
We serviced a
WHIRLPOOL RANGE
Model WFG320mOBS3
Near Saint Paul, MN 55103
Hyrum
Job Details: 03/06/2024
Customer states that sometimes the igniters wont work on her range since she cleaned the burners. But they have been working recently for her. Ask customer how she cleaned the burners and she said she took the caps and burners off and wash them with water. Instructed customer on how clean them properly. She also was concerned that she was not not able to turn off the gas shut off on the appliance hook up. Informed her that we are unable to repair that valve for her and that she will need to call a plumber. I cleaned the two burner she was most concerned about and tested all of them to make sure they were all working. Everything looks good at this time.
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Waite Park, MN 56387
Brandon
Job Details: 03/06/2024
"Returned with the lid switch installed, cycled and tested the unit.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSJ
Near Maplewood, MN 55109
Hyrum
Job Details: 03/06/2024
"On arrival, customer was present and stated that oven seems to take a long time to preheat. Placed my thermometer in the oven and let the customer watch the temperature go up and down with me. Showed them that the temperatures were correct and the machine was operating correctly. Everything looks great. Both elements came on and machine preheated to 425 in 16mins"
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Minneapolis, MN 55426
Nate
Job Details: 03/06/2024
"Replaced bad transmission, coupling, and clutch. Runs great now. Agitates, fills, drains and spins awesome."
We serviced a
CRITERION DRYER
Model CDE41N1AW
Near Apple Valley, MN 55124
Delton
Job Details: 03/06/2024
Spliced in and replaced terminal block. Customer wanted to leave their old dryer hooked up and leave the one I fixed in the garage until they need it.
We serviced a
LG WASHER
Model WM3488HW
Near Eden Prairie, MN 55344
Adam
Job Details: 03/06/2024
Ran drain pump with nothing in it and filter removed and was making an extremely loud noise. Removed drain pump, and found that the propeller is bent. Quoted for a new drain pump. Ran got the new drain pump from part distributor, came back. Installed part, tested, now working properly."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Elk River, MN 55330
Matt
Job Details: 03/06/2024
INSTALL NEW D/W. Installed new dishwasher and tested. Install complete.
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near St. Cloud, MN 56301
Brandon
Job Details: 03/06/2024
"Customer stated the drum was not turning. Disassembled and found the idler pulley bearing went out the pulley fell off. Quoted her a new idler and it was approved, replaced the idler bracket, lubed all the drum rollers and vacuumed the unit out.
We serviced a
LG WASHER
Model WT1501CW
Near Arden Hills, MN 55112
Phillip
Job Details: 03/06/2024
The creaking noise is from the right rear suspension rod. I was able to put grease around the ball joint. The noise is gone.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/06/2024
"Installed the console, cycled and tested the unit works as it should."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Columbia Heights, MN 55421
Phillip
Job Details: 03/06/2024
The washer would not spin. I found the splutch gear was stripping. I installed a splutch assembly and calibrated the washer. I advised the customer to not over load the washer. It tested good.
We serviced a
GE DISHWASHER
Model GDT655SGJ2WW
Near Lakeville, MN 55044
Delton
Job Details: 03/06/2024
Replaced diverter assembly kit. Tested and no leaks. I also did software update to dishwasher. Tested and all functions are working good and no leaks.
We serviced a
WHIRLPOOL COOKTOP++
Model WCG97US0HS00
Near Savage, MN 55378
Delton
Job Details: 03/06/2024
None of the Cooktop burners are igniting when turning knob. Found that there is no power. Found that the outlet is chained off of GFCI outlet that was tripped. Reset GFI and cooktop now ignites and is working good. I showed customer what to look for if it happens again. Cooktop is working good.
We serviced a
LG REFRIGERATOR
Model LFXS26973S/04
Near Maple Grove, MN 55369
Matt
Job Details: 03/06/2024
"SOUNDS LIKE SOMEONE IS RUNNING A CONCRETE DRILL, 18 MONTHS OLD. 48 DEGREES IN FRESH FOOD. Customer had refrigerator unplugged and completely defrosted when I got here. The evaporator fan motor has failed. Customer approved repair. Installed new evaporator cover and tested. Refrigerator sounds great. Refrigerator is now fixed."
We serviced a
DACOR++ WALL OVEN++
Model DTO230S
Near Minneapolis, MN 55439
Delton
Job Details: 03/06/2024
"Put in rebuilt relay board, tested and bother upper and lower oven preheated and is working good."
We serviced a
ASKO++ DISHWASHER
Model 492231/04
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/06/2024
"Installed new, run capacitor and tested. Reinstalled dishwasher for customer. Everything looks great. Pump is running seems to be good."
We serviced a
LG RANGE
Model LGRANGE
Near Oakdale, MN 55128
Hyrum
Job Details: 03/06/2024
Customer states that everything works except for when I try to heat the oven. Opened it up and found a failed igniter. Replace the igniter with a part from Dey. Tested and it works great now.
We serviced a
GE REF BUILT IN++
Model ZISS420DRJSS
Near Minneapolis, MN 55446
Matt
Job Details: 03/06/2024
"Unit is not cooling. The fans are running, but not the compressor. The board is sending 5VDC and 120V to inverter. I removed inverter and compressor windings all ohm out at 6.8. The inverter has failed. Installed new inverter and tested. Compressor came on right away and started cooling. Refrigerator is now fixed.
We serviced a
GE FREEZER
Model FCM16DLCWW
Near Clear Lake, MN 55319
Brandon
Job Details: 03/06/2024
"Customer states the unit stopped cooling. Plugged in the unit and checked the compressor is running. Tested the temp sensor, the temp sensor tested ok. Found no oil leaking around the compressor. All the lights on the board working.Called the GE tech line spoke with Dan, non-repairable case # 12443125; saved tckt"
We serviced a
GE RANGE
Model PB935YP6FS
Near Clearwater, MN 55320
Brandon
Job Details: 03/06/2024
Customer states the hot surface indicator light is not coming on when the stove top is used. Removed the top turned on the back left burner. There is power going to the light. The light is not coming on need part WB27T10668. ; saved tckt
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55418
Nate
Job Details: 03/06/2024
"Has a big ice ball on back of fresh food evaporator. Called tech support and put into service mode. Sensor readings were accurate, and were as follows: 56 in fresh food. 32 at evaporator. 16 inside freezer. All fans running. Compressor running. Clearance around fridge. Did amp draw on compressor. .23 amps on blue wire. Zero on black wire to compressor and zero on blue. Confirmed with Beko that it needs sealed system work. Also, there is a part on the right side freezer rail that vibrates when you open the door, and customer would also like that part added to quote. Please see photos of part. 82743 is case number. Please call customer with quote for sealed system work and drawer rail part. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model D5534XXLFI
Near Edina, MN 55424
Nate
Job Details: 03/06/2024
"UI periodically goes out, and has to reset breaker to turn back on. Needs new UI and door seal. Parts: gasket is 426743 and the UI is 863037. Blue book isnt working to create quote. Can someone please put together a quote and call customer back with quote and schedule return visit.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDFN454HT
Near Zimmerman, MN 55398
Matt
Job Details: 03/06/2024
"STATED SHES SEEING A LE ERROR CODE AND SMELL A BURNT SMELL. Found the circulation pump is melted on the side at the connector. Also the control panel is broken. They sent me a circulation pump, but I also need a control panel part number AGL75172632 and wire harness part number AGM76889607. Can someone confirm this part number for the wire harness. What I found comes as a kit with the main board, but I dont know if you can find it separately. I need the harness that connects to the circulation pump. Also we need to change the number for the customer because its wrong and they never got any calls. The right number is 6129168091. Please schedule me 2 hours if I go back. ; saved tckt"
We serviced a
HISENSE RANGE
Model HBE3501CPS
Near Saint Francis, MN 55070
Phillip
Job Details: 03/06/2024
"Customer stated while she was using bake there is loud explosion and then the panel went dead. Bake element is bad. Main board and display bad. I replaced both now the display works but needs bake element. ; snapped 2 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT630PYR7FS
Near Hugo, MN 55038
Hyrum
Job Details: 03/06/2024
"WD21X33559 User interface. Customer states the machine sometimes stops or does not start the cycle. Upon arrival, started the machine and let it run. Observed some erratic behavior from user interface. Please order part from GE and reschedule customer.; saved tckt"
We serviced a
JENN-AIR COOKTOP++
Model JGD3536GB00
Near Minneapolis, MN 55439
Delton
Job Details: 03/06/2024
Upon further inspection found that there is another part needed. Igniter wire harness. Ordering part and rescheduling.; ordrd 1 W11679666 (Igntier wire harness)
We serviced a
LG WASHER
Model WM3001HWA
Near Mound, MN 55364
Adam
Job Details: 03/06/2024
Customer complaint is unit not draining. Customer cleaned out filter already. Inspected unit found that the drain pump is bad to propellers is coming loose and went cockeyed. Will need new pump pulled blue book for new pump. I used my truck stock pumps yesterday I dont have one on the truck. Rescheduled customer for Friday to finish finish repair.; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock
We serviced a
FRIGIDAIRE RANGE
Model PLEFMZ99ECC
Near Sartell, MN 56377
Brandon
Job Details: 03/06/2024
Customer stated the stud on the switch is broken. Ordered a new switch ; ordrd 1 1 (Switch/pot)
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS178TW01
Near Cottage Grove, MN 55016
Delton
Job Details: 03/06/2024
Wrong part. Verified with SQ. Ordering new part and rescheduling.; ordrd 1 D518862 (Control board)
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near St. Cloud, MN 56303
Brandon
Job Details: 03/06/2024
Customer states the door boot is ripped. Quoted the customer the Samsung part and he wanted a cheaper route. Did the aftermarket part a list price. Customer approved ; ordrd 1 LP8094B (Door boot)
We serviced a
GE DISHWASHER
Model GDT720SSF2SS
Near Plymouth, MN 55446
Matt
Job Details: 03/06/2024
"NOT CLEANING DISHES. Dishwasher is covered with hard water deposits all over on the inside. I removed the filter and it nasty and plugged and the flood switch is covered in nasty. The circulation pump is loud and theres black all over underneath from the motor bushings. The control panel is broken around the edge and missing the trim. This dishwasher is in rough shape. Its going to need a new heating element, circulation pump, flood switch, control panel bezel and main board. The number I have for authorization is not a good number. Blue book is $1251. for all parts. This dishwasher just needs to be replaced. Can someone call the warranty and see what they want to do? ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model Wgd49stbw0
Near Elk River, MN 55330
Matt
Job Details: 03/05/2024
"THE DRYER MAKES A SQUEALING SOUND WHEN IN OPERATION. Found the left rear roller is seizing up. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 253.70502413
Near Minneapolis, MN 55408
Nate
Job Details: 03/05/2024
"Fridge trips breaker. Found breaker switch for fridge and other outlet thats on same circuit is extremely sensitive. Called owner and let her know that they will want to run extension cord to an outlet outside of kitchen, and get an electrician."
We serviced a
SPEED QUEEN DRYER
Model ADGE9BGS115TW01
Near Hugo, MN 55038
Delton
Job Details: 03/05/2024
"Found that the dryer is short cycling and inside dryer has a lot of lint build up. Found that there was a vent flap inside the dryer vent that was stuck closed that the customer didnt know about. I removed that and explained that the outside dryer vent flap is enough. Cleaned out inside dryer of lint build up, tested and dryer is now cycling heat and venting normally. Dryer is working good."
We serviced a
LG WASHER
Model WM4270HWA/01
Near Chaska, MN 55318
Adam
Job Details: 03/05/2024
"Customers complain to unit done drain them. They clean the filter and still have an issue. Verified complaint if drain pump was making some noise or move. Drain pump on the pump is bad. Customer approved. Installed part, tested, working properly. no unit is draining properly without any issue.
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near St. Cloud, MN 56301
Brandon
Job Details: 03/05/2024
"Returned, removed drawers and shelves and installed new evaporator cover. Put drawers and shelfs back."
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Excelsior, MN 55331
Adam
Job Details: 03/05/2024
Customers complaint is unit not heating. This assembled unit found the magnetron was bad. Replace magnetron. Reassembled and tested. Everything is working properly now.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2742703
Near Minneapolis, MN 55413
Nate
Job Details: 03/05/2024
"Washtub was full of water because it had tripped the outlet it is connected to. We reset the outlet and it began to work. We let it do a complete fill, then agitate, then drain and spin. Everything works great. It is on a GFI, so we let owner know that whirlpool says not to be on a gfi."
We serviced a
LG WASHER STACKED++
Model wm3570HWA
Near Eden Prairie, MN 55346
Adam
Job Details: 03/05/2024
Customer complaint we can water out the front removed the front of the door boot on that one side of the hose came out for the recirculation pump. Found that the clamps going to the recirculation pump are just worn out new clamp and now is working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Saint Paul, MN 55119
Hyrum
Job Details: 03/05/2024
Replace the fill valve with a new part from Square trade. Feels much faster now and does not give the slow fill. Error code. Seems to be working great.
We serviced a
LG REFRIGERATOR
Model LMXC23746D/01
Near Saint Michael, MN 55376
Phillip
Job Details: 03/05/2024
The unit was unplugged when and it was not cooling. I plugged it back in and verified the unit is not cooling in the compressor has failed. I replaced the compressor in the filter dryer. Check for leaks then recharged the system. Pressures are good and its cooling down.
We serviced a
KENMORE WASHER STACKED++
Model 110.88732793
Near Minneapolis, MN 55445
Nate
Job Details: 03/05/2024
"Replaced bad transmission, coupling and clutch.
We serviced a
BEKO REFRIGERATOR
Model BFFD3622SS
Near Minneapolis, MN 55401
Nate
Job Details: 03/05/2024
"Cable in fridge broke, that connects to drawers. Beko says to cut the cable when that breaks. Now the door opens and closes nicely."
We serviced a
SAMSUNG WASHER
Model WA40J3000AW/A2
Near St. Cloud, MN 56303
Brandon
Job Details: 03/05/2024
Customer states the unit wont drain.Checked and found the pump not working. The unit was full of water. Vacuumed the water out. Spoke with the landlord told her it could test and the pump was getting power and could feel it humming it just was not pump and water. Quoted the landlord for a pump and she said if it was just debris she would like it cleaned out. Removed the pump and found small nails keeping the pump from turning. Removed debris put back together and cycled and tested the unit now drains as it should. working great now. no leaks
We serviced a
GE MICROWAVE
Model JVM3160EF1ES
Near Sartell, MN 56377
Brandon
Job Details: 03/05/2024
"Unit would not turn on, replaced the fuse, switch holder and switches. Unit worked, cycled and tested.
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55403
Nate
Job Details: 03/05/2024
"Replaced bad water valve, no leaks now. Works great and doesnt continually fill with water."
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Saint Michael, MN 55376
Matt
Job Details: 03/05/2024
NO POWER. UI is unresponsive. I have 120V to the main board. Customer approved repairs. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Ramsey, MN 55303
Phillip
Job Details: 03/05/2024
"The customer said the dishwasher was leaking from the front right corner. I found the lower spray arm was sitting on top and not attached correctly. I inspected the lower spray arm for any cracks and splits and it was OK. I reinstalled the spray and ran the dishwasher for more than a half an hour. The dishwasher is not leaking, but there was over sudsing. Advise the customer to use a different soap and I raise the front right corner."
We serviced a
BEKO DISHWASHER
Model 7620809580
Near Saint Paul, MN 55119
Hyrum
Job Details: 03/05/2024
"The drain hose for this machine had clogged and made the machine overflow again. Cleared the drain hose and instructed the customer on clearing the filter. Also mentioned the size of the tubing that the drain hose was connected to might be too small. After I cleaned out that drain hose, I opened up the bottom and dried it up under there. put everything back together and ran it for a few minutes. Everything looks good now."
We serviced a
GE REFRIGERATOR
Model GSS25GMHJCES
Near Maple Grove, MN 55369
Phillip
Job Details: 03/05/2024
The filter manifold was defective. I replaced the filter manifold. No leaks and the water comes out better.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/05/2024
Customer states it wont go all the way through the spin cycle. Start the machine let it run and even empty. It didnt get up to full speed before trying to rebound. Opened up the cover and checked the belt and it was really worn down. Ordered and picked up a new belt from dey. Installed and tested. Machine seems to be working right now.
We serviced a
WHIRLPOOL DRYER
Model GGW9250PW3
Near Apple Valley, MN 55124
Delton
Job Details: 03/05/2024
Found that the idler pulley is worn and making squealing noises. Customer approved estimate. Replaced idler pulley and cleaned out inside dryer of lint build up. Tested and dryer now runs quiet and is working good.
We serviced a
BOSCH OTHER
Model TKN68E75UC/04
Near Shakopee, MN 55379
Delton
Job Details: 03/05/2024
"Replaced tray, tested and coffee maker starts and brewed a cup of coffee. Machine is working good."
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD603I
Near Plymouth, MN 55447
Phillip
Job Details: 03/05/2024
Today I replaced all the karts that were ordered and sent. Both dishwashers are working and found no water leaking.
We serviced a
AMANA DRYER
Model Ned4600yq1
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/05/2024
Customer states the dryer would not start. Tested found the fuse on the blower housing blown. Replaced fuse and replaced fuse and t-stat. Cycled and tested found the element was shorted out and running when the timer was turned to a time. Replaced the heater element. Cycled and tested the unit now turns on and the heater is cycling as it should
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ramsey, MN 55303
Matt
Job Details: 03/05/2024
"Cut out old agitator and installed new gearcase, splutch, drive hub, agitator and screw. Tested and washer is working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Hastings, MN 55033
Delton
Job Details: 03/05/2024
"Replaced motor/sump assembly and control board. Tested and no error, all functions are working. Dishwasher is working good."
We serviced a
ASKO++ DISHWASHER
Model 107323271
Near Wayzata, MN 55391
Nate
Job Details: 03/05/2024
"Installed new water valve, checked for leaks. Works good, job complete."
We serviced a
ASKO++ DISHWASHER
Model DFI675XXL.U
Near Minneapolis, MN 55424
Nate
Job Details: 03/05/2024
Screws came out. We found that holes were stripped from previous installers. We used longer screws and a bolt and nut and now its secure and latches great. Tried opening and closing 10 times. Closed and latches great every time.
We serviced a
SAMSUNG REFRIGERATOR
Model RF32FMQDBSR/AA
Near St. Cloud, MN 56301
Brandon
Job Details: 03/05/2024
Customer states there is water leaking in the refrigerator when trying to dispense water. Found the water tank in the filter housing cracked. Customer approved the quote. If the parts can be sourced the customer will repair. Case water tank DA61-07210AFilter housing DA97-12669B; saved tckt
We serviced a
GE DRYER
Model DPSE810GG8WT
Near Loretto, MN 55357
Adam
Job Details: 03/05/2024
"Customers complaint is making loud noise and squealing noise. Disassembled unit found that the front bearing is completely destroyed. Also, the rear bearing is going out. Quoted the customer for both bearings. Customer approved rescheduled for Friday.; ordrng 1 WE25M40DNS (REAR BEARING KIT), used 1 WE49X20697 (BEARING ARM - DRUM TOP FRONT W/FELTS) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near North Oaks, MN 55127
Hyrum
Job Details: 03/05/2024
Customer stated its leaking and giving an e15 code. Customer had machine disassembled at this time. Turned machine on and ran it and discovered a leak from the diverter seal. Ordered part form Marcone and will return Friday.; ordrng 1 00751950 (Diverted assm)
We serviced a
GE DRYER
Model GTD42GASJ2WW
Near Hopkins, MN 55305
Adam
Job Details: 03/05/2024
Unit was making loud noise during tumble. Removed the front and found the front bearing assembly was pretty much destroyed. All the slides were gone quoted for new bearing assembly ran and got the part for the customer install installed and now working properly.; ordrng 1 WE03X25576 (BEARING ARM - DRUM TOP FRONT W/FELTS)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Saint Michael, MN 55376
Matt
Job Details: 03/05/2024
THE ICE MACHINE WILL NOT DROPP THE ICE. THE TRAY IS FULL AND ACTUALLY BENDING FROM THE ICE EXPANDING. The bottom of the ice maker is melted. Can someone find this ice maker kit and call and give customer quote please and if theres no kit then quote for a new ice maker and sealing the ice room. Please schedule me 2 hours if I go back. They shouldnt need to unplug refrigerator before I go back. ; saved tckt
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Minneapolis, MN 55449
Hyrum
Job Details: 03/05/2024
"Temp sensor Dg8-23-1Main control dg3-103-1Overlay dg20-219Customer states that it runs for a couple hours and then stops making ice and has an error code. Call Danby tech-support and they stated that the error code is for the reservoir not being full. Confirmed that the float valve is operating correctly and the reservoir does stay full. They said that the failure is likely a board and temperature sensor. They said this is a common failure. They gave me the parts for the overlay control and temperature sensor and these are the parts that will need to be replaced. They also said it could be an intermittent problem with the pump, but this is unlikely. I asked the customer to keep an eye on it to see if there are any times where the pump would stop running intermittently but not have an error code yet. please find these parts and call the customer with a quote and schedule for when we can come back. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6000AW0
Near Apple Valley, MN 55124
Delton
Job Details: 03/05/2024
"Ordinal part was incorrect part and not the whole housing. I picked up the whole housing assembly part. Replaced part, tested and lint trap now slides in and out easily. Dryer is heating and working good.; ordrd 1 W10906551 (Lint trap housing)"
We serviced a
LG REFRIGERATOR
Model LRFWS2906D.ASBCNA0
Near St. Cloud, MN 56303
Brandon
Job Details: 03/05/2024
"Customer states the unit is not cooling correctly.Found the fresh food compartment warm the freezer is cold and everything in it is frozen. The unit has a FFE code. Removed the drawer and the back cover, checked the evaporator and it has a normal frost pattern. Checked the fan for ice or and thing obstructing it. Fan blade spins smoothy. Ordered part ; ordrd 1 AEB73764526 (Grill assembly)"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Maple Grove, MN 55311
Matt
Job Details: 03/05/2024
"NOT POWERING ON. Outlet has power. I found the UI board is really corroded at one of the connectors. Installed new UI board and tested. Its still dead. This is going to need a new main board. It looks like Jared ordered one, but I dont have it. Can someone see if its been ordered, and if not order one and reschedule the customer. Part number 12028528. I need 2 hours on my return trip. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/05/2024
640393 Drain tube assm with orings. Customer states it will leak a bunch of water suddenly and few mins into the cycle.Drain tube assm is cracked and leaking. Need to replace this part with OEM part. Please order this part and quote customer for repair. ; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/04/2024
Customer states its not dissolving soap and its not washing dishes very well. Started machine and discovered. It was barely any water in. Trace the cause of this issue to the fill valve. Went today and picked up the replacement part. Replace the fill valve and tested. Machine works a lot better now that its feeling properly. Everything looks great.
We serviced a
GE MICROWAVE
Model JVM1650SH05
Near Sartell, MN 56377
Brandon
Job Details: 03/04/2024
"Cycled and tested the unit, the unit was not heating. Disassembled, removed and installed new mag tube. Cycled and tested the unit is now heating. Put back together and mounted it back above the stove."
We serviced a
LG DRYER
Model DLE0442W
Near Champlin, MN 55316
Phillip
Job Details: 03/04/2024
The dryer had poor air flow. I installed 2 new elbows to the dryer. The air flow outside was poor. I cleaned the dryer duct and the inside of the dryer. All tested good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Ramsey, MN 55303
Matt
Job Details: 03/04/2024
"LEAKING UNDER THE FLOOR - UNIT IS PULLED OUT TO DRY OUT FLOOR. Sounds like it was leaking from the door and clean light was blinking and customer saw lots of suds in dishwasher. I turned breaker on and drain pump is running. Found water in the float pan underneath. Removed water and started a heavy cycle and after about 5 minutes I opened the door and its full of soap suds. I showed this to the customer and advised that its leaking from excessive soap suds in dishwasher. I ran dishwasher for over 35 minutes and never saw it leak, but theres still lots of suds. I told customer to run a cleaner through dishwasher and if it keeps sudsing up to try a different soap. Afterwards I found out customer probably got dish soap in the dishwasher right before it leaked."
We serviced a
GE REFRIGERATOR
Model PYE22KSKJSS
Near Eden Prairie, MN 55347
Adam
Job Details: 03/04/2024
Explained to customer do not use turbo or turbo freeze and let it regulate temperature is now that its been updated. Went through test mode made sure everythings running properly. Everything is working the way it needs to and no error codes."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Victoria, MN 55386
Adam
Job Details: 03/04/2024
Customer is complaint is unit not draining properly. They already had all the water bailed out of it check pump nothing was caught in the pump so I filled it for water to drain and found the pump sounded good so took off the drain hose to the food disposal and found that the food disposal still had its plug-in there. removed the plug, redid high loop for the drain hose and now unit is draining properly properly.
We serviced a
BOSCH DISHWASHER
Model BSHDW
Near Saint Paul, MN 55108
Hyrum
Job Details: 03/04/2024
"Top basket had come off the rail, part of the way on one side and wasnt pushing all the way back, preventing the door from closing. readjusted the rack and made sure it slighted on the rails back-and-forth. Nice and easy. After that the door was opening and closing perfectly. Ran the machine through a quick cycle and it did great. Everything looks to be functioning properly now."
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Eagan, MN 55122
Delton
Job Details: 03/04/2024
Has GE issue to where dishwasher wont power on unless power cycling 10-20 times. Software update should fix this. Customer approved. Software update successful. Tested and all functions are working good.
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW0
Near Minneapolis, MN 55448
Matt
Job Details: 03/04/2024
"WON'T START WHEN START BUTTON IS PUSHED. Found the belt was shredded. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LRMDS3006D/01
Near Elk River, MN 55330
Matt
Job Details: 03/04/2024
FREEZER ICE MAKER MAKES LOUD NOISES WHEN DROPPING ICE INTO TRAY. Installed new craft ice maker and main board supplied by warranty and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US /AA
Near Blaine, MN 55434
Phillip
Job Details: 03/04/2024
"The dishwasher is hard wired to a gfi in the basement. I added a picture. After about 1 hour the gfi will trip. I hooked up hass, the vane error and drain error were stored. I ran a diagnostic test and it passed. In the manual test the vane will moved forward and back but does not stop. It may need the vane assembly. The customer will try a new gfi first."
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Minneapolis, MN 55443
Phillip
Job Details: 03/04/2024
The refrigerator was not running and not cooling. When I arrived I found the fridge was plugged in and the error FF was on the display. After inspection I found the board was replaced with the wrong main board. The previous company cut the main harness and put on spade connectors to make it work. Then forced plugs in the wrong spot. I had to use the new board that was sent and do some soldering to make it work again. Now all the fans work and the compressor runs. I found the compressor has failed. I replaced the compressor and recharged it with 5.1 ounces of refrigerant.
We serviced a
GE COOKTOP++
Model PP9830SJ1SS
Near Eagan, MN 55123
Delton
Job Details: 03/04/2024
Fan switch stem broke off. Replaced fan switch. Tested and fan now turns on and runs. Cooktop heats and fan works. Cooktop is working good.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Hopkins, MN 55343
Nate
Job Details: 03/04/2024
Replaced bad lid locks. Works great now.
We serviced a
MAGIC CHEF DRYER
Model CYG3005AWW
Near Robbinsdale, MN 55422
Phillip
Job Details: 03/04/2024
"The blower wheel had stripped and was loose. I replaced the motor, blower wheel and rear rollers. The dryer runs and heats good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Apple Valley, MN 55124
Delton
Job Details: 03/04/2024
"Replaced choke kit, tested and microwave is heating and working good."