We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/02
Near Eagan, MN 55122
Delton
Job Details: 11/04/2021
"Replaced parts listed and from AHS. Tested and all buttons are responsive, dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF5A
Near Otsego, MN 55301
Matt
Job Details: 11/04/2021
"Customer complaint is, SYEF CODE. Customer already replaced the evaporator fan motor. Inspected and tested. Found the ice maker fill tube was spilling over and running down the back wall and getting all over the evaporator fan. I removed the fill tube and put some foil tape around it so it couldnt spill over the side. Tested and its working great. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF5
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/04/2021
The customer said the ice started to dispense and the water was dispensing all on there own. After testing I replaced the module and interface parts. Tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYM00
Near Eagan, MN 55122
Delton
Job Details: 11/03/2021
Found that there is only %10 frost patten on evaporator. Informed customer that is sealed system leak and repair would costs almost as much as new one. Customer will look into replacement.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.648724
Near Shakopee, MN 55379
Delton
Job Details: 11/03/2021
"Found that the dryer heating element is shorted. Customer approved estimate. Replaced heating element and cleaned out inside dryer of a lot of lint build up, Tested with vent disconnected and dryer is cycling heat good. I attached vent and heat spikes. I checked outside and there is very little air flow coming out. I informed customer that dryer vent is clogged and will need to be cleaned out before dryer will work efficiently. Dryer vent wizard.Dryer itself is heating and working good.Customer is in meeting.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL STACKED WASHER
Model WET4024HW0
Near Osseo, MN 55311
Phillip
Job Details: 11/03/2021
When it drains water comes leaking out the pipe in the wall. The drain hose was pulling out the stand pipe. I pushed the hose further down the pipe and tighten the zip tie that was around the hose.
We serviced a
MAYTAG DRYER- GAS
Model MGD5500FW0
Near Richfield, MN 55423
Nate
Job Details: 11/03/2021
"Running pretty loud. Found a lot of lint stuck in blower wheel. Cleaned that out, cleaned all lint out of dryer. Also replaced 4 bad rollers. Runs and heats great now. ; used 2 349241T () from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Buffalo, MN 55313
Seth
Job Details: 11/03/2021
"Overfilling. I cleaned the pressure hose and port, reset the control board and tested. The washer filled appropriately 4 times. Customer noted theyre having a lot of construction in their neighborhood and power fluctuations and outages this could cause damage to the control board boards and we might have to replace it if it continues."
We serviced a
AMANA RANGE- GAS
Model ACS3350AS
Near Minneapolis, MN 55416
Nate
Job Details: 11/03/2021
Clock oven display is flaky. Shuts off and glitches. Sometimes doesnt show all the correct info. Needs new clock display. 31944801. ; O-emld tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TS
Near Maple Grove, MN 55369
Phillip
Job Details: 11/03/2021
"The microwave was dead. I found the main fuse was blown. I had to replace the door switches, switch holder and fuse. Its working good now. ; used 1 5304509457 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Nate
Job Details: 11/03/2021
"Running really loud. Found a blower wheel packed with lint. Cleaned everything out, runs quiet now. Heats great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Big Lake, MN 55309
Matt
Job Details: 11/03/2021
"Customer complaint is, NOT COOLING/FREEZING AND MOTOR RUNS A LOT NEVER SEEMS TO GO OFF. Inspected and tested. Compressor and fans are all running. Theres a ball of ice in the upper right corner and no frost on any other part of the evaporator. The sealed system has failed. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QSAA
Near Richfield, MN 55423
Nate
Job Details: 11/03/2021
Replaced fan motor and steamed out vent. New fan running much stronger and told customer it will cool over next 24 hours. Runs great now. .
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details: 11/03/2021
"Replaced the jazz board with another new jazz board. Will see where temps are at in a day and if its not cold enough will refund the money for the repair, because that would confirm theres a sealed system issue going on. No charge for this jazz board. ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details: 11/03/2021
ordered the control board(shorted)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLEFM399DCD
Near Minneapolis, MN 55446
Phillip
Job Details: 11/03/2021
The oven was mot heating. I found the main L2 relay was bad. I replaced the relay. The bake and broil are working good. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVQ03
Near Elk River, MN 55330
Matt
Job Details: 11/03/2021
"Customer complaint is, MAKING A NOISE LOUD AND IT CUTS ON AND OFF, IT IS COOLING. Inspected and tested. Temperatures were good. Found the evaporator fan cover was vibrating when the fan was running. ordered the new cover."
We serviced a
LG RANGE- ELECTRIC
Model LRE4211ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 11/03/2021
"Replaced switch, tested and element is heating correctly and cycling heat on and off at correct setting."
We serviced a
GE WASHER TOP LOAD
Model TOP LOAD
Near Wayzata, MN 55391
Phillip
Job Details: 11/03/2021
The washer has a small pin leak from the tub. The bottom of the tub is leaking. The washer also makes a lot of noise. The customer will just replace it. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3054TSD
Near Savage, MN 55378
Delton
Job Details: 11/03/2021
Front right burner is not igniting. Found that burners are dirty and clogged hole to ignite. Cleaned out burners and all burners now ignite and is working good.
We serviced a
KITCHENAID DISHWASHER
Model KUDR24SEWH1
Near Apple Valley, MN 55124
Delton
Job Details: 11/03/2021
Customer says starts to leak in middle of cycle under middle of door. Found that there is a lot of suds and i did not add any soap (see picture) i suggested if they are on very soft water that they need to use less soap and the pods are premeasured and could be too much. I cleaned out inside dishwasher of excess suds and suggested to use powder soap and add small amount and see if leaking stops. It is not leaking when there is no suds. Dishwasher itself is working good
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSV7244AQO
Near Eagan, MN 55121
Delton
Job Details: 11/03/2021
"Washer lid switch is broken. Replaced lid switch and dog agits, tested and washer now agitates, drains and spins. Washer is working good.; used 1 80040 (DOGS) from stock"
We serviced a
GE DRYER- GAS
Model GTDX180ED0WW
Near Plymouth, MN 55446
Nate
Job Details: 11/03/2021
Timer knob and timer shaft broken. Replaced both. Works great now.
We serviced a
DACOR WALL OVEN- ELECT
Model ECS130SCH
Near Golden Valley, MN 55422
Seth
Job Details: 11/03/2021
Burned up wiring/bake relay to the bake element. I remove the bar the customer wants to try again. Dana please reach out to whoever rebuilt this board see if theyll do any warranty for the customer please call and let her know what you find out if she will need to just pay labor or for another rebuild and what total cost will be.; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Loretto, MN 55357
Matt
Job Details: 11/03/2021
"Customer complaint is, WILL NOT DRAIN AT END OF CYCLE. Inspected and tested. Found the air gap on the counter was plugged. Removed debris and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Albertville, MN 55301
Matt
Job Details: 11/03/2021
"Customer complaint is, NOT COOLING 60 DEGREES, FREEZER SEEMS GOOD. Inspected and tested. Found the evaporator fan motor has failed. Quoted customer to install new motor. Customer approved repair. Installed new evaporator fan motor and tested. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE FREEZER
Model FFU14F5HWN
Near Minneapolis, MN 55430
Seth
Job Details: 11/03/2021
Not cooling. No frost on Evap fans and compressor were all running. Failed sealed system.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSQ3
Near Minneapolis, MN 55428
Seth
Job Details: 11/03/2021
Dishwasher leaks from the front left corner. Upon arrival and inspection I found the unit has been improperly installed. The screws were driven directly through the tub assembly. The door was damaged from the improper hardware used to mount dishwasher. The outer tub assembly is bowed and causing the leak. To repair this unit we would need an inner door and a tub assembly. Please call Into authorizations; saved tckt
We serviced a
GE REFRIGERATOR
Model PFE27KSDCSS
Near Plymouth, MN 55446
Seth
Job Details: 11/03/2021
I cleared a blockage in the drain baffle and defrosted the FF drain. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model DDE9500MALAD
Near Wayzata, MN 55391
Phillip
Job Details: 11/03/2021
"The dryer does not run. I found the duct high limit fuse bad and the belt is bad. Quoted the customer for the belt , fuse and labor. She will let us know if she wants it fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3054TSA
Near Saint Michael, MN 55376
Matt
Job Details: 11/02/2021
"Customer complaint is, OVEN AND BROIL NOT WORKING, STOVETOP WORKS FINE. Inspected and tested. Found the bake ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Bloomington, MN 55437
Delton
Job Details: 11/02/2021
Found that there is only %5 frost pattern. It is sealed system leak.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGF3081KFP
Near Rogers, MN 55374
Phillip
Job Details: 11/02/2021
The oven would reach the demo temp but not hold the temp. I found the bake ignitor was weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 106.525822
Near Albertville, MN 55301
Matt
Job Details: 11/02/2021
"Customer complaint is, ICE MAKER IS NOT WORKING. Inspected and found the refrigerator is not even hooked up to a water supply line.The oven would reach the demo temp but not hold the temp. I found the bake ignitor was weak. I replaced the ignitor and now its working good. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9950WS
Near Dayton, MN 55327
Matt
Job Details: 11/02/2021
"Customer complaint is, NO FLAME IN OVEN. Inspected and tested. Found the bake ignitor has failed. Quoted customer to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
HOTPOINT DRYER- ELECTRIC
Model NVL333EB1WW
Near Minneapolis, MN 55412
Nate
Job Details: 11/02/2021
"Not heating. Found a broken heater element. Replaced it, vacuumed out all the lint, greased the bearing, runs quiet now and heats great. Airflow outside is only 14 mph. Told customers daughter they will want to clean vent or else it could potentially trip a fuse. Runs great now. ; used 1 5300622032 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Minnetonka, MN 55345
Phillip
Job Details: 11/02/2021
"Customer said that the dishwasher has a burn smell after the cycle. He said a part was replaced a couple weeks ago and one part had been burnt from resting on the heating element. F9-e4,f2-e1 these were the stored error codes. I ran a diagnostic cycle and the heater was drawing 6.5 amps. No issues found. I advised the customer to run the dishwasher on a Tough cycle with all the heat settings on and see if that helps to get rid of the smell faster. I also advised to clean with vinegar."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Saint Michael, MN 55376
Seth
Job Details: 11/02/2021
"Not heating and makes a bad noise. Failed magnetron. I quoted magnetron, diode and capacitor. I offered oem and generic parts she was in a meeting she will call after she thinks about it if she wants it fixed."
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55410
Nate
Job Details: 11/02/2021
"Dishwasher is draining great. I ran it a few times and it drained great each time. Told customer that it would be much better if they leave some food, sauce, etc. on their dishes when they run the dishwasher. Also recommended using finish quantum pods. Customer showed me how there was some water in the filter and I explained it is supposed to be there. I also reset the dishwasher so that it does not give the E 24 error anymore. Everything runs great."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Minneapolis, MN 55417
Nate
Job Details: 11/02/2021
"Not draining. Found a totally plugged filter. Cleaned out, drains awesome now."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM1
Near Maple Grove, MN 55369
Seth
Job Details: 11/02/2021
"Not drying, washing, or dissolving detergent. Failed pump was found, I replaced it. I tested the dishwasher by completing a service diagnostic test it worked as designed.; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
GE DISHWASHER
Model GDF510PSJ2SS
Near Minneapolis, MN 55446
Phillip
Job Details: 11/02/2021
I replaced the drain pump assembly and remounted the dishwasher upon the customers request. Everything is working good now and its not leaking.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD603I
Near Minneapolis, MN 55416
Phillip
Job Details: 11/02/2021
The lower drawer cover was in the down position so the drawer would not go in all the way. I put the lower dishwasher into diagnostics so I could raise the lower lid cover. Now the drawer closes good and its working good.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Minneapolis, MN 55447
Seth
Job Details: 11/02/2021
Stacked washer not completing cycles. Failed drain pump was found and replaced. I tested quick wash and drain and spin if completed cycles as designed.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Minneapolis, MN 55426
Phillip
Job Details: 11/02/2021
The dishwasher was dead. I found the dishwasher is plugged into a GFI outlet under the sink. I reset the GFI and ran a test. There were no saved error codes. The heater came on and drew 8 amps. I removed the power cord cover and the wire connections look good. The dishwasher finished the test cycle without tripping the GFI outlet. I advised the customer that if it continues to happen have either the GFI replaced or replaced with a none GFI outlet.
We serviced a
LG WASHER TOP LOAD
Model WT4870CW
Near Saint Michael, MN 55376
Seth
Job Details: 11/02/2021
Washer makes a crazy noise all the time when its plugged in. Upon arrival and inspection I found the relay on the control board was stuck and was running drain pump constantly. I reset it and it still ran constantly. I just smacked the relay on the control board and it stopped. I quoted replacement of the main control board. The customer will call if they want to move forward with Repair
We serviced a
MAYTAG DRYER- GAS
Model MGDB750YW2
Near Burnsville, MN 55337
Delton
Job Details: 11/02/2021
"Found that idler wheel was worn out causing loud squeaking. Also other rollers were worn out. Replaced with dryer kit. Replaced all rollers and idler wheel, tested and dryer is running quiet and working good.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7672269
Near Burnsville, MN 55337
Delton
Job Details: 11/02/2021
"Found that thermal fuse is open. Replaced thermal fuse and cycling thermostat. Tested and dryer is heating and working good.; used 1 WP3387134 (THERMOSTAT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLEX3070r
Near Elk River, MN 55330
Matt
Job Details: 11/02/2021
"Customer complaint is, MAKING A THUMPING NOISE. ALSO A PADDLE COME LOOSE. STILL WORKS. Inspected and tested. Found the front left rollers had failed. Customer wanted me to replace all 4. Quoted customer to replace all 4 rollers and reattach the baffle. Customer approved repairs. Installed 4 new rollers and reattached the baffle. Tested dryer and it sounds great. Dryer is now fixed. ; used 4 4581EL2002h (ROLLER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.9757323
Near Minneapolis, MN 55407
Nate
Job Details: 11/02/2021
"Replaced timer. Start switch is also failing. Had to order that. Also, had two bad rollers and belt. Replaced those. Vacuumed. Coming back next Monday. ; used 1 349241T (), and 1 341241 (BELT) from stock, ordrd 1 WP3395382 (Start switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QSAA
Near Richfield, MN 55423
Nate
Job Details: 11/02/2021
Fresh food section warm. Found a bad evaporator fan motor. Cleaned out some ice that was built up in the vent. Will pick up the motor and come back tomorrow to install.; ordrd 1 242077705 (Fan motor)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Bloomington, MN 55431
Nate
Job Details: 11/02/2021
"Not draining. Made sure filter was clear and clean. Pump is good. Found drain holes in boot area clogged up with hair. Cleaned them all out, ran through a quick wash, it filled and drained great now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200LQ0
Near Otsego, MN 55330
Matt
Job Details: 11/02/2021
"Customer complaint is, AT SPIN THNKS CLUNK & WHIRL NOISE THINKS TRANSMISSION. Inspected and tested. Found the transmission has failed. Installed new transmission, clutch and coupler. Tested washer and its working great. Washer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18
Near Savage, MN 55378
Delton
Job Details: 11/02/2021
Found that freezer seal on top was not inserted all the way causing air leak and ice build up inside freezer. Also fridge door had same thing. I inserted seal and added caulking to ensure seal secure. Also door was hitting bottom of fridge and harder time to close. I added door raiser. Doors now seal and is working good.; used 1 5303918375 (HINGE SHIM KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS3
Near Savage, MN 55378
Delton
Job Details: 11/02/2021
"Control board I shorted with the fuse. Also customer wants racks replaced as they are rusting out and prongs are falling off (see pictures) since 7 star is this covered? If it is, top rack is NLA. Either way if parts are found customer would rather take cash out than repair?Control board wpw10285180; fuse kit w10258275; upper rack wpw10240139; lower rack w11527890; saved tckt"
We serviced a
GE WASHER TOP LOAD
Model WHRE5550K2WW
Near Apple Valley, MN 55124
Delton
Job Details: 11/02/2021
Found that the inner tub spider broke causing tub to make grinding noise so it will agitate and spin at same time. Also has the support bracket is bent and motor is grinding on bottom of chassis. Agitator appears to be stripped out. .Inner tub wh45x10060; wash plate wh45x10060; coupler wh43x1007; mode shifter wh38x10017; support bracket kit wh49x20925; bearing wh2x1198.; saved tckt
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/02/2021
"We removed the dryer so I could replace the drain pump on the washer. I replaced the drain pump on the washer. Tested the washer and it drains good. ; saved tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEW2
Near Cold Spring, MN 56320
Seth
Job Details: 11/02/2021
Water leaking. Failed defrost drain assy I replaced it. The fridge of now fixed; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8751BWS
Near Elk River, MN 55330
Matt
Job Details: 11/01/2021
"Customer complaint is, NOT COMING ON- POPS BREAKER. Inspected and tested. Found the control panel has failed. Needs a new control panel. Installed new control panel and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KFGD500ESS04
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
"Bottom oven igniter is open. Wont heat up. Replaced bottom igniter, tested and oven is heating. Top oven I am not able to find anything wrong. It heats and preheated quick and is maintaining temperature. Range is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDBH979AWW3
Near Monticello, MN 55362
Matt
Job Details: 11/01/2021
"Customer complaint is, HAVE TO PULL DOOR HARD AND IT'S LOOSE AND SOAP DISPENSER WON'T OPEN. Inspected and tested. Found the control panel is falling off and the handle is broken. Also the dispenser has failed. Needs a new control panel, pocket handle and dispenser. I installed the dispenser and then found that the board is sending voltage to the dispenser all the time. Needs a new board to. Installed new control panel, board and pocket handle. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Monticello, MN 55362
Matt
Job Details: 11/01/2021
"Customer complaint is, NO POWER- CHECKED FUSES- ITS THE DW. Inspected and tested. Found the junction box had a loose wire. Fixed wiring and tested dishwasher. Now its not filling with water. Found the float switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new float switch and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DISHWASHER
Model 665.13129K701
Near Minneapolis, MN 55416
Nate
Job Details: 11/01/2021
Leaking. Replaced a bad sump assembly and Diverter. Runs great now.
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Minneapolis, MN 55442
Nate
Job Details: 11/01/2021
Dead after a power outage. Replaced main control board. Running and cooling great now.
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RX256DT4X1
Near Minneapolis, MN 55426
Nate
Job Details: 11/01/2021
"Its 50 in fresh food and 7 in freezer. Damper works, and fans and compressor running. Spoke with customer and am going to return on Wednesday to install a new jazz board and see if that fixes it. Appears to most likely be a sealed system issue due to low frost on evaporator, but will do another jazz board to rule that out. Hopefully that actually makes the difference. ; schdld next appmnt for 11/3 WED !"
We serviced a
GE DISHWASHER
Model GDF610PMJ6ES
Near Brooklyn Park, MN 55443
Nate
Job Details: 11/01/2021
"Dead. Needs new user interface board, which looks like it would be WD21X23709. DW looked it up and said its wd21x32462. Not sure which one it is. Also needs new wire harness which it appears to me would be WD21X10545, but DW said its probably Wd21x24400. Small possibility it will also need a new main control, which shows up for me as WD21X25736, but could also be Wd21x25732. Quoted customer for user interface board and harness, will wait to hear back if theyd like to do the repair. Some parts are NLA which I informed them of."
We serviced a
MAYTAG WASHER FRONT LOA
Model MFW9700SQ1
Near Maple Grove, MN 55369
Nate
Job Details: 11/01/2021
"Not draining. Found a garment stuck in drain pump. Cleaned out, drains great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Albertville, MN 55301
Matt
Job Details: 11/01/2021
"Customer complaint is, NOT COOLING 60 DEGREES, FREEZER SEEMS GOOD. Inspected and tested. Found the evaporator fan motor has failed. Quoted customer to install new motor. Customer approved repair. Part on order. ; ordrd 1 242077705 (Evaporator fan motor)"
We serviced a
GE DISHWASHER
Model GDF510PSJ2SS
Near Minneapolis, MN 55446
Phillip
Job Details: 11/01/2021
Water is leaking from the drain pump area. I found a hole in the drain pump hose that comes off of the pump housing. Going to Sundberg today to get the part and then I will return tomorrow November 2.; pckd up 1 WD19X25187 (Drain pump kit)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 11/01/2021
The drain pump propeller is stripped off the drain pump. It needs the drain pump. I need help taking the dryer off the washer. Rescheduling for Nate and I tomorrow. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/01/2021
"The boot had mold all over it. I replaced the door boot. Ran the washer and its all good, no leaking."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details: 11/01/2021
"The motor was very hot and had tripped on the over load. I anticipated that it may have been a motor issue that caused the capacitor to fail, I ordered a motor as well last Friday. I replaced the motor and just charged the customer for the motor. We ran a whole load with clothes. Everything was working and the motor did not smell bad this time. ; pckd up 1 WP8529935 (Motor)"
We serviced a
BOSCH DISHWASHER
Model SHE4AM02UC/01
Near Osseo, MN 55311
Nate
Job Details: 11/01/2021
"Not draining. Found a plugged up filter in the drain pump. Clear plastic and some other stuff. Old stickers. Removed both filters, cleaned out drain pump and drain line. Drains great now."
We serviced a
GE COOKTOP- ELE
Model PP989DN2BB
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
Front left circle burner not working but bridge does. Appears that it needs element since the 2nd part of element gets hot. Also order infinite switch. Both parts not in stock. (Wbv30t10093) (wb24x10176) Also cooktop is cracked (see pitcture) is covered?; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.72043.112
Near Eden Prairie, MN 55347
Phillip
Job Details: 11/01/2021
The fridge is not cooling at all. The fans run and the compressor is running but its not running correctly. The compressor has failed. I advised the customer to call Sears and see if it still has a sealed system warranty.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Becker, MN 55308
Matt
Job Details: 11/01/2021
"Customer complaint is, DOOR LOCKS AND UNLOCKS THEN STOPS. Inspected and tested. Found the hub was stripped and the gear case shaft was partially stripped and pitting from corrosion. Quoted customer to install new gear case and hub. Customer declined repairs and is going to replace the washer."
We serviced a
KENMORE WASHER TOP LOAD
Model 11026944503
Near Shakopee, MN 55379
Phillip
Job Details: 11/01/2021
"The customer said the washer was making a noise and had a burning smell during the cycle. I ran the washer with a load on a 8 minute normal cycle. I switched back and forth from slow the high speeds. The washer is working good today. I removed the motor and inspected the motor coupler, the coupler had been replaced before and looks good today. No signs of oil leaking or wear from the gear case. No problems found."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9659LW0
Near Chanhassen, MN 55317
Phillip
Job Details: 11/01/2021
I replaced the motor capacitor. I also found the agitator dogs were bad. I replaced the dogs. Its washing and spinning good now. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW96HEAW0
Near Bloomington, MN 55438
Delton
Job Details: 11/01/2021
"Found that there were a lot of suds in washer. They have self fill soap dispenser. It was set to high and making too many suds. I adjusted it to use little soap and has little suds, ran though quick cycle and completed with no error. I suspect that it was too much suds causing problem and now that i adjusted soap customer will use as normal and call back if problem persist.If problem happens again order air trap (wpw10260500) and pressure switch (wpw10448876)"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLER104FSS0
Near Eagan, MN 55122
Delton
Job Details: 11/01/2021
"Found that bearings and felt are worn out causing grinding sound. Replaced with dryer repair kit, tested and dryer now runs quiet and is working good.; used 1 5304457724 (REBUILD KIT) from stock"
We serviced a
LG DRYER- GAS
Model DLG7101W
Near Eagan, MN 55123
Delton
Job Details: 11/01/2021
Found that gas smell is kerosene not natural gas. They have been painting and I explained that the that smell if from the paint fumes in the air being burne off causing that smell. Dryer is cycling heat and working. Suggested to use timed dry if using mixed loads in case heavier clothes are not hitting sensor to extend time. Dryer is working good.
We serviced a
KITCHENAID MICROWAVE
Model KEMS308SSS00
Near Apple Valley, MN 55124
Delton
Job Details: 11/01/2021
Found several additional issues and due to costs customer declined.
We serviced a
LG WASHER FRONT LOA
Model WM2655HVA
Near Elk River, MN 55330
Matt
Job Details: 11/01/2021
"Customer complaint is, TURNS ON AND THEN SHUTS OFF RIGHT AWAY. Inspected and tested. Found the main board has failed. Quoted customer $432. to install new board. Customer approved repair. Installed new board and tested. Washer is working great. Washer is now fixed."
We serviced a
GIBSON DISHWASHER
Model MDR251RER0
Near Minneapolis, MN 55417
Nate
Job Details: 11/01/2021
"Dishwasher leaking. Found dispenser is leaking. Needs 5303943106. Also has a ripped missing door seal. 154827601. Hinges bent bad. Door bends way down and to the left. 5303270031. DW can you see if you can find the hinges and dispenser, and if so, order those and the seal? Dey has the seal. Thanks ; O-emld tckt"
We serviced a
LG RANGE- ELECTRIC
Model LRE4211ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 10/29/2021
Found that the infinite switch is bad and is always stuck on high or wont turn on. Possible relay board but is on back order. Ordering infinite switch and rescheduling.; ordrd 1 Ebf62174902 (Left front infinite switch)
We serviced a
KENMORE REFRIGERATOR
Model 79574019411
Near Eagan, MN 55123
Delton
Job Details: 10/29/2021
"Found that refrigerator is not defrosting and has big ice block blocking fan causing the error. I put into test mode and it is defrosting. Control board is not going into defrost by itself. Ordering control board and defrost sensor. .; ordrd 1 Ebr78940612 (Control board), states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, MN 55405
Nate
Job Details: 10/29/2021
"High limit fuse blew. Replaced it, air behind dryer is 27 mph. Made sure bulkhead is clear. Outside is 25 mph. Runs 220 degrees. Everything runs good. No charge. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DRYER- GAS
Model DLGX3371W
Near Minneapolis, MN 55447
Phillip
Job Details: 10/29/2021
"The dryer does not heat at all. I put the dryer on time dry but still no heat. I found the dryer vent is plugged up bad. The lower thermostat on the heat cone is bad. I replaced both thermostats on the heat cone. The dryer heats good now. I advised the customer to have the dryer duct cleaned ASAP. I warned him that if they use it with the duct plugged up and the thermostat pops that there would be a charge again. I also found that the customers fresh air intake flap was not open, so he was getting no fresh air into the house. ; pckd up 1 DLGX3371W (Thermostat) and 1 6931EL3004b (Thermostat)"
We serviced a
INGLIS DRYER- GAS
Model IGD4400VQ1
Near Minneapolis, MN 55406
Nate
Job Details: 10/29/2021
"Not heating. Found a blown fuse. They had a dryer sheet stuck in the bulkhead. Vacuumed out, replaced fuses, heats and runs great now.; used 1 W11050897 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rogers, MN 55374
Seth
Job Details: 10/29/2021
Missing id customer has model number from the receipt. Washer has an intermittent bleak. Upon arrival an inspection I found the door and seals look great no Bent parts. I could not duplicate issue but customers description set the behavior of a spray arm that is freezing in place and leaking through the door sales. Ive seen this many times before on this make and model with this style lower spray arm that his gear driven. I quoted replacement to the lower spray arm. They will reach out of they want to move forward.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Rogers, MN 55374
Matt
Job Details: 10/29/2021
"Customer complaint is, PRESS START BUTTON & IT WONT RUN JUST BLINKS THEN YELLOW LIGHT JUST FLASHES. Inspected and tested. The pan underneath is stained underneath the drain pump and circulation pump like theyve been leaking, but I cant test it any further because it doesnt run. Found that in diagnostics that its not reading the door as closed. I ohmed out the door switch and it tested good. I think the board is bad, but it could just be the door switch. Quoted customer to replace the board, or to replace the door switch. Customer wanted me to try the board because we stock it, but I couldnt find it anywhere in my van. Customer is going to look into replacing it."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA48J7700AW/A2
Near Maple Grove, MN 55311
Seth
Job Details: 10/29/2021
Washer would not complete the spin cycle. It was just getting off balance. I found the load customer was trying to wash included waterproof items bedsheets and clothing. I separated items per the Samsung user manual and spun out all the items that were in one load separately according to the instructions given by Samsung in the owners manual. The washer worked as design and I found no problems.
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Monticello, MN 55362
Matt
Job Details: 10/29/2021
"Customer complaint is, NOT DOING THE WASH CYCLE, THEY CLEANED SPRAYERS. SOAP DISPENSES AND THEN IT JUST STOPS. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer declined repairs and is going to replace the dishwasher."
We serviced a
GE RANGE- GAS
Model JGBS66REK3SS
Near Minneapolis, MN 55406
Nate
Job Details: 10/29/2021
"Orange flames. Theyve been rusty a humidifier in the house. Flames are ok. Helped level the range better, was pretty unlevel."
We serviced a
KENMORE WALL OVEN- GAS
Model 790.490634
Near Big Lake, MN 55309
Matt
Job Details: 10/29/2021
"Customer complaint is, TOP OVEN WONT HEAT. Inspected and tested. Found the safety thermostat has failed. Quoted customer to install new thermostat. Customer approved repairs. Installed new thermostat and tested. Oven is still not working. I found that I misdiagnosed it and the relay board is bad. Quoted customer to install new board. Customer declined repairs for now and is going to look into there options and might call us to order the board. Part number 316429800 if they do."
We serviced a
GE DRYER- ELECTRIC
Model GTDX200EM0WW
Near Plymouth, MN 55446
Seth
Job Details: 10/29/2021
Failed start switch and knob. I installed an arcade switch and tested the dryer. It is now fixed.; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
LG WASHER TOP LOAD
Model WT5680HWA
Near Maple Grove, MN 55311
Seth
Job Details: 10/29/2021
"Customers complaints are theres a high pitch sound and beginning of cycle and its struggling to balance with a heavy load of pet betting. I found they were not following operating instructions on washing these items causing the imbalance issue. I watched a normal warm load and the noise did not occur. I tested empty and with a load. Shifter/shaft assy was loud that was the only issue I could find. I quoted replacement, they will call if they choose to fix it."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Chaska, MN 55318
Phillip
Job Details: 10/29/2021
I replaced the magnetron and dioed. The mag was from global. Its working good now.Magnetron to M248HEH
We serviced a
KITCHENAID REFRIGERATOR
Model KSRF42DTX1
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/29/2021
The refrigerator is running but not cooling. The compressor is running but the condenser and other tubing coming off the compressor is all room temp. No frost on the evaporator. All the fans are running. This refrigerator was manufactured in 1990 and had a rebuild in 1995 and possibly a couple more times. The compressor and filter dryer are not original parts. I advised the customer that it needs sealed system work.
We serviced a
LG DRYER- ELECTRIC
Model DLE2050W
Near Minneapolis, MN 55407
Nate
Job Details: 10/29/2021
"Running loud. Found a sock stuck in the blower wheel. Got the sock out, vacuumed out dryer, replaced bad belt, runs great now.; used 1 341241 (BELT) from stock"