We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF5A
Near Rosemount, MN 55068
Delton
Job Details: 10/03/2022
"Ice maker wasnt working last time i was here and so when i Replaced it and ice maker is now working but then i didnt notice that when it was filling ice maker the water was splashing over the fill tube along back wall so it was creating ice dam that would hit the fan. I cleaned out ice build up and taped up fill tube, Tested and no longer spills over when filling ice maker.Refrigerator is running quiet and working good.Office: Is this redo or different issue that since the ice maker wasnt working I didnt see that it was an issue now that the ice maker cycles and fills?; saved tckt , states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model GTW840CPN0DG
Near Monticello, MN 55362
Seth
Job Details: 10/03/2022
Customers concern as shes washing the same typical load she has for three years and the machine is not performing as she expects. Upon arrival and inspection I checked Smart HQ and she had washed 19 loads. We had three errors because of unbalanced loads although customer has stopped the machine and redistributed loads whenever she hears it banging. we put a standard load in and watched it in the machine filled to the capacity of 30 gallons that was 15 inches deep. I confirm this with GE and this is the new standard that came loaded with the new control board.. no repair possible machine is working as designed.
We serviced a
UNKNOWN REFRIGERATOR
Model T18ID900LP/09
Near Rogers, MN 55374
Matt
Job Details: 10/03/2022
"Customer complaint is, WATER AND ICE ARE NOT WORKING. Inspected and tested. Found the filter wasnt all the way in place. Installed filter and tested. Water is now working. Refrigerator is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model PYE2300AYW
Near Clearwater, MN 55320
Seth
Job Details: 10/03/2022
Customer complaints of her downstairs dryer takes multiple drying cycles to complete. Upon arrival and inspection I found the dryer duct was over 50% blocked. The flapper was laying on the ground underneath it. it was about 11 miles an hour outside and 24 miles an hour inside. I want to head and uninstalled it and watch the temperatures for four cycles and it cycled between 185? and 117?F. When I run the dryer hooked up the temperatures claim end of the 220? range. The dryer looks great. I recommended they have the vent hood replaced that goes through masonry and they have the vent professionally cleaned.
We serviced a
WHIRLPOOL GARBAGE DISPOSAL
Model WG1202PH1
Near Minneapolis, MN 55449
Matt
Job Details: 10/03/2022
I dont have the garbage disposal with me. I dont carry them in my vehicle and it didnt show up in the parts pick this morning. ; schdld next appmnt for 10/4 TUE !
We serviced a
KENMORE DISHWASHER
Model 66515659000
Near St. Cloud, MN 56303
Seth
Job Details: 10/03/2022
The dishwasher has a noise complaint. But I took apart the sump assembly removed both screws and glass. I put it back together and it began to leak. The seals were damaged the grinder was worn causing her noise complaint. The repair cost exceeds the replacement valve of the dishwasher.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN3WW
Near St. Cloud, MN 56301
Seth
Job Details: 10/03/2022
Not progressing or draining and spinning. The washer had 3 errors for off balance I used the SmartHQ tool. The load was too large. I reset it and watched 2 speed wash one empty one full. It finished perfectly. The washer is working as designed I educated the customer on best practices and advised deep water option for her washing style.
We serviced a
JENN-AIR COOKTOP- ELE
Model JEC8430ADB
Near St. Cloud, MN 56301
Seth
Job Details: 10/03/2022
I arrived and the on indicator was functioning correctly. I tested all 4 burners and removed the broken knob. It behaved as designed. I suspect the knob is not resting back in the home position and this leaves the burner partially engaged. I could not duplicate the failure.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6EVW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 10/03/2022
Customer complaint was the dryer is loud and make a squeak noise. I removed the drum and inspected the rollers. I found the idler was not spinning good. I quoted for the idler and oiling the rollers. I replaced the idler pulley and removed and oiled the roller shafts. The dryer was pretty clean but I did vacuum out some dust. It sounds better now. ; used 1 DE634A (IDLER PULLEY) from stock
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CET9100GQ1
Near Minneapolis, MN 55414
Nate
Job Details: 10/03/2022
"Took off bottom panel and saw board wasnt right board. Was for dryer. ; saved tckt , states that autho needed"
We serviced a
GE DRYER- ELECTRIC
Model GTDP490ED3WS
Near Chanhassen, MN 55317
Adam
Job Details: 10/03/2022
Unit would hum but wouldnt start. Took the top of the unit found that if I pushed the drum while pressing start it would start to tumble. Disassembled unit and found the motor is just weak. Everything else on the unit was testing good. Quoted customer for motor replacement. WE17X22217 motor; ordrd 1 WE17X22217 (Motor)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA400PJHDWR/AA
Near Lauderdale, MN 55113
Nate
Job Details: 10/03/2022
"Washer gives E3 error for motor. Motor has nothing binding it up, and all connections are good, no broken wires either. In test mode and regular mode the control is not sending voltage to rotor or anything like the hall sensor. Looked up this washer and it qualifies for 1 year of free service and recall. Gave customer the website to plug in the serial and model numbers."
We serviced a
KITCHENAID RANGE- DUAL FUEL
Model KSDB900ESS0
Near Wayzata, MN 55391
Phillip
Job Details: 10/03/2022
"Customer complaint was the oven was taking too long to get the temperature and it will not go past 315. I removed the bottom cover to expose the bake element. I found the bake element was broken, so thats why the oven would not get to set temperature.. ; ordrd 1 W10779716 (ELEMENT - BAKE)"
We serviced a
LG REFRIGERATOR
Model LFCS22520S/05
Near Big Lake, MN 55309
Matt
Job Details: 09/30/2022
"Customer complaint is, DENTED FRZR DOOR. Installed new freezer door that was shipped directly to the customer. Refrigerator is now fixed."
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KFID500ESS02
Near Shorewood, MN 55331
Phillip
Job Details: 09/30/2022
"Customer complaint is while they are using the induction cooktop the whole cooktop will shut off and theyll get a H flashing and it beeps the whole time. Then they reset power to the range to try and fix it. Sometimes when they reset power is still does not work. Customer said it was not working at all but it did work for her son today. I tried to enter the cooktop diagnostics but it would not enter the mode. I then put a pot on one of the burners and turned that burner on. It started to heat for a few seconds then the cooktop powered off. I tried it again and it worked for much longer. I tried one more time to enter diagnostics and then the whole cooktop controls went blank and it beeps. According to the tech manual it will need the cooktop user interface. The cooktop user interface is the top part replaced. Please send this Im for approval. Part listed below. W10818273 user interface ; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW85HEFC1
Near Becker, MN 55308
Seth
Job Details: 09/30/2022
"Has error code wont stop trying to drain. Stored errors F03E01,f08e03. Unit was over loaded and had too many suds remaining. Customer had unstacked and I removed clothes. I cleared the errors and reset the controller. It ran perfect I watched a quick wash cycle through to end. I quoted board and sensor in case this re-offends. The washer is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWP475EW0
Near Saint Paul, MN 55102
Nate
Job Details: 09/30/2022
"Smelled like burning. Found lots of water and oil thats been leaking through gearcase. Would need new gearcase, belt, actuator and coupling. ."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Sartell, MN 56377
Seth
Job Details: 09/30/2022
"Customers concern with the washer is its locked his door and the drain pump is running constantly. She also noted a error code. I found the following stored errors F03E01 multiple instances- water level error, f05e02- door lock. I cleared the errors and ran through a service diagnostic test and it passed perfectly. There were a lot of soapsuds in the machine that couldve caused this error. With the customers permission to use some white distilled vinegar and ran a rapid wash cycle and the suds cleared it . I quoted a Pressure Sensor and a control board on the off chance this is an intermittent failure issue and not related to the over sudding problem. Please call and collect."
We serviced a
GE REFRIGERATOR
Model GTS17DTNHRBB
Near St. Cloud, MN 56304
Seth
Job Details: 09/30/2022
Not cooling. Upon arrival and inspection I found the refrigerator was about 56?F. I removed the evaporator cover in the freezer and found a very inconsistent frost pattern. The evaporator fan has also failed so it is not circulating. This unit has a failed sealed system as well as a bad evaporator fan.
We serviced a
AMANA REFRIGERATOR
Model ABB2522FEW
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/30/2022
"Customer complaint was the fresh food section was not cooling in the freezer was OK. The customer said the coil inside the freezer was frosty. He did defrost it, but now the frost came back. I put it into a force defrost and the defrost element came on. I quoted for the customer for a new jazz control board. I replaced the jazz control board and put it into a long defrost. Advised the customer to give it 48 hours to be 100% back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, MN 55424
Phillip
Job Details: 09/30/2022
The customer said now it leaks less and out the front. I pulled the fridge out and removed the panel. I found water was leaking from the green ice maker tube. The green tube was split and brittle. As I was back there it noticed the condenser fan was not working. I had no power to the fan. I pulled the main board out from the front. From the red wire for the condenser fan to neutral I was getting 120 volts. When I checked resistance through the red wire I found it was open. I found the red wire off the board was pulled away from the main molex connection. I pushed the wire back in and put a zip tie around the red and a black wire so the red wire does not come back out. The condenser fan was a separate issue and was not caused by negligence. Can we get something for the extra work done today?
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2368TF6
Near Minneapolis, MN 55413
Phillip
Job Details: 09/30/2022
Customer complaint was the door was not shutting properly. I found the upper flap hinge was missing. Today I installed the hinge clip and made sure its not gonna come out again. The door shuts good.
We serviced a
KENMORE DRYER- GAS
Model : 110.95862401
Near Minneapolis, MN 55447
Phillip
Job Details: 09/30/2022
The customers complaint was the dryer would not heat for long. The customer tried a part but it did not fix it . I let the dryer run on high heat. After about 5 minutes the igniter glowed then cycled off and the burner never light. The gas coils are weak. I quoted for the coils. I replaced the gas coils. I waited and watched it cycle on and off. ; used 1 5303931775 (GLOW IGNITER & SENSOR) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5620HW0
Near Minneapolis, MN 55439
Nate
Job Details: 09/30/2022
Replaced bad board and user interface. Only charged for board per FW. Cleaned lint out. Runs great now. ; pckd up 1 W11378949 (User interface)
We serviced a
BOSCH DISHWASHER
Model SHX5AVF5UC/22
Near Plymouth, MN 55446
Phillip
Job Details: 09/30/2022
"Customer complaint, what is the dishwasher stopped and gave E09 error. The E09 error indicates the heater failed in the heat pump. I remove the heat pump. Tested and verified heater was bad. I replaced the heat pump motor. Got it back in and ran. The dishwasher is working good."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Otsego, MN 55330
Matt
Job Details: 09/30/2022
"Customer complaint is, NO POWER. Inspected and tested. Found the UI is unresponsive. I cant get it to turn on by power cycling it. The light on the board is on steady. Theres a service bulletin for this exact problem. It says to replace both the UI and main board. Installed new main board and still dead. Installed new UI board and dishwasher powered up. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
SAMSUNG DRYER- GAS
Model DV52J8700GW/A2
Near Eagan, MN 55123
Nate
Job Details: 09/30/2022
"Not running. Had a bad idler pully. Replaced pully and belt. Vacuumed out. Oiled rollers. Runs great now. ; used 1 DE634A (PULLEY), and 1 WP33002535 (BELT) from stock"
We serviced a
SPEED QUEEN WASHER FRONT LOA
Model AWN43RSN116TW01
Near Saint Paul, MN 55102
Nate
Job Details: 09/30/2022
"Washer beeps and then doesnt run is the complaint. And that it doesnt drain. Ran on a normal eco cycle, it filled and then went through cycle. Half the times I select a cycle and run it it will run fine. Drain fine. Spin and agitate fine. One time after the cycle it started beeping loud and giving error code. Sometimes it wont let you run it, just gives error code (same one). I ; saved tckt"
We serviced a
GE REFRIGERATOR
Model MISSING
Near Saint Paul, MN 55105
Nate
Job Details: 09/30/2022
"Fridge and freezer were room temperature when I arrived. Found a bad inverter board. Replaced board, they also had an issue with water not draining down the evaporator drain in the fresh food section. Took off drain lines and found one completely plugged. Unplugged it. Compressor running now and water drains down the evaporator drain great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF303CWG
Near Coon Rapids, MN 55433
Matt
Job Details: 09/30/2022
"Customer complaint is, OVEN NO HEAT. Inspected and tested. Found the bake element has failed. Needs a new element. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG530S0ES1
Near Maple Grove, MN 55369
Matt
Job Details: 09/30/2022
"Customer complaint is, OVEN WONT TURN ON- CAN HEAR IT TRYING TO START- THINKS ITS IGNITION. Inspected and tested. Found some metal tongs behind the bottom drawer. I removed them and now oven is igniting on the first try every time. I preheated oven and watched it cycle a few times and its working perfectly. Looks like the problem was with the tongs underneath."
We serviced a
GE REFRIGERATOR
Model CFE28TP2MDS1
Near Saint Michael, MN 55376
Matt
Job Details: 09/30/2022
"Customer complaint is, FRZ DOOR IS NOT SEALING AGAIN. ON LEFT HAND SIDE IT BUILDS UP WITH FROST. Inspected and tested. FF temperature was 39F and freezer was -2. Theres a little bit of frost buildup on the left side mostly on the bottom rail. The door is sealing perfectly. I removed all the frost. Theres nothing I can do to make this door seal any better. I called and left a message with the customer. I attached lots of pictures."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Minneapolis, MN 55410
Nate
Job Details: 09/30/2022
"Evaporator fan not running in freezer. Found a giant ice block on right side, due to lack of air flow. Fresh food section was warm, freezer was cold. I steamed off the evaporator and made sure it frosted back up, which it did. Steamed all ice out and made sure port to ff section has air flow. Replaced evaporator fan and it runs great now. Air flow is great. Told customer can take 24 hours."
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Otsego, MN 55301
Matt
Job Details: 09/30/2022
"Customer complaint is, really noisy and not pumping a lot of water- THINKS ITS THE PUMP- IT WHINES LOUDLY. Inspected and tested. Found the circulation pump is really loud. Needs a new pump. Part on order. I need 2 hours on my return trip. ; ordrd 1 ABT72989206 (Circulation pump)"
We serviced a
LG DRYER- ELECTRIC
Model DLEX3370R
Near Richmond, MN 56368
Seth
Job Details: 09/30/2022
D80 error he cleaned the duct but then it would Light up but wont start or respond. Child lock was on. I adjusted the child lock and tested the dryer is ran great.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW0
Near Saint Michael, MN 55376
Matt
Job Details: 09/29/2022
"Customer complaint is, WASHER IS LOUD. Customer said it sounds like a jet engine. Inspected and tested. Found the gear case has failed and is roaring in a spin. Q"
We serviced a
AMANA REFRIGERATOR
Model AFD2535FES2
Near Hanover, MN 55341
Matt
Job Details: 09/29/2022
"Customer complaint is, NO COOL. Inspected and tested. Found the compressor start relay has failed. . Customer approved repairs. Installed new compressor start relay and tested. Compressor turned on right away and started cooling. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/01
Near Medina, MN 55340
Matt
Job Details: 09/29/2022
"Customer complaint is, DOOR HINGES- WONT CATCH- HAS TO SNAP IT SHUT. Inspected and tested. Found the door spring cables were broken. Installed new door spring cable kit and tested. Door is opening and closing great. Dishwasher is now fixed. ; pckd up 1 00754866 (Door spring kit)"
We serviced a
HOTPOINT WASHER FRONT LOA
Model VWSR4150B2WW
Near Saint Joseph, MN 56374
Seth
Job Details: 09/29/2022
Making funny noise and backing up. I found the machine had a strut that fell out of its holder. I popped it back on and tested the washer it ran great. The floor drain did back up but by moving it from the stand pipe to the deep sink we were able to stop the backing up.
We serviced a
LG REFRIGERATOR
Model LFCS22520S /02
Near St. Cloud, MN 56304
Seth
Job Details: 09/29/2022
Customer has a home warranty that they will be contacting. They will be calling the office to give authorization. All the quote to saved in the job.; saved tckt
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model CGM2761JQ0
Near St. Cloud, MN 56301
Seth
Job Details: 09/29/2022
Not heating. The coils failed during testing. I replaced them and watched 7 cycles. The dryer is now heating as designed. Please call and collect as before. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
GE RANGE- ELECTRIC
Model JB258RT3SS
Near St. Cloud, MN 56301
Seth
Job Details: 09/29/2022
Coil top heating issues. There was a language barrier I did what I could to explain the new coil top burners with safety switches. The have been use to the old style. I tested with a pan and temps looked great. The range is working as designed.
We serviced a
LG REFRIGERATOR
Model 795.7103301
Near Maple Grove, MN 55369
Matt
Job Details: 09/29/2022
"Customer complaint is, NO COOL. Inspected and tested. Found the FF compartment was room temperature and the freezer was 35F. I removed the evaporator cover and found the evaporator had heavy frost and ice at the beginning and then went to nothing. Probably only had frost on 15-20 percent. The sealed system has failed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AZ/A2
Near Coon Rapids, MN 55433
Matt
Job Details: 09/29/2022
"Customer complaint is, SC ERROR CODE, NOT SPINNING OUT OR DRAINING. I think the error is 5C which is a drain error. Inspected and tested. Found the drain filter was plugged solid. Cleaned out filter and tested washer is now working and draining great. Washer is now fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW840CPN0DG
Near Monticello, MN 55362
Seth
Job Details: 09/29/2022
"I replaced the board, I programmed the board and tested by watching a complete quick wash cycle. It completed perfectly. The customer want us to check in tomorrow before we close the ticket she has been waiting for this repair since July. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Elk River, MN 55330
Matt
Job Details: 09/29/2022
"Customer complaint is, NO COOL. Customer said it completely stopped cooling over the weekend and everything inside was spoiled. Customer had refrigerator unplugged overnight and plugged it in this morning. Inspected and tested. FF compartment temperature was 41F and freezer was 8F. Fans and compressor are all running. Refrigerator is testing good. I found a service bulletin for a no cool issue. It says to replace the board. Installed new board and case assembly for the auto fill pitcher and tested. Refrigerator is working great and pitcher filled up right away. Refrigerator is now fixed. ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS3
Near Minneapolis, MN 55424
Phillip
Job Details: 09/29/2022
The customer said the dishwasher stopped and does nothing. When I arrived I found the clean light was flashing 7 times. I put into a diagnostic cycle and it started the cycle. It ran for a while then stopped. I removed the main board and found some burnt connections and the main motor relay had one burn spots I the bad terminals and cleaned and soldered the relay. I ran it and now all is working.
We serviced a
MAYTAG RANGE- GAS
Model DF253660
Near Minneapolis, MN 55407
Phillip
Job Details: 09/29/2022
Customer complaint is the oven would not maintain temp. I started the oven on bake and the bake ignitor took over a minute to ignite.The bake igniter is weak. I quoted the customer and replaced the bake igniter. Now the oven heats within 30 seconds and the temperature was rising. please call owner for payment. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Monticello, MN 55362
Seth
Job Details: 09/29/2022
No water. Unit is not movable without causing cabinet damage. Plumbed off a saddle-tap valve with an aftermarket filter. Upon arrival and inspection fridge temps were set below factory recommendations I had freezing temps in the filter/bladder assembly. I recommend the customer get a factory Samsung filter as the owners manual states it will not work with aftermarket and it may cause leaking. I could hear the relays and valves clicking. I believe it is frozen up. They will defrost the fridge for 24 hours then install the correct filter and call us. I let her know they will have to make the fridge accessible if we need to return.; saved tckt
We serviced a
GE REFRIGERATOR
Model GNE26GSDDSS
Near Minneapolis, MN 55410
Nate
Job Details: 09/29/2022
"Super iced up around fresh food evaporator. 51 in fresh food and 0 in freezer. Steamed all the ice off. Then did 16 steamers full of steam trying to get whatever is plugged in drain to unplug. It wont unplug. Can only get a hard plastic waterline so far down the drain and then it stops and wont go further. ; O-emld tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JNM7196SF1SS
Near Chanhassen, MN 55317
Phillip
Job Details: 09/29/2022
Customer complaint is the microwave does not heat at all I checked the door switches and the door switches are all good. I pulled the microwave down to inspect the magnetron and after some testing I found the mag is just fine and Im not getting the proper voltage to the transformer. One of the relays on the main board has failed. It will need a new main control board.WB56X20629 main controlI
We serviced a
KITCHENAID MICROWAVE
Model KMHP519ESS-5
Near Mound, MN 55364
Phillip
Job Details: 09/29/2022
The microwave was not heating at all. I pulled it down and tested the magnetron. I replaced the magnetron and now its heating good. ; used 1 2M248H (MAGNETRON) from stock
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Shorewood, MN 55331
Phillip
Job Details: 09/29/2022
"The customer said that they ran the dishwasher for one whole cycle and it was fine. On the second time they ran it, it stopped halfway through with the leak fault code. I sucked up the water and let it run for a while. It took a while, but I found water was slowly leaking from the top of the sump, where it seals against the tub. I tightened up the four screws on the inside of the dishwasher. Advise the customer that if it continues it will need a new sump assembly that comes with the gasket. I added a pic of the quote. please allow 2 calls worth if I go back."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model BGHS2644KF0
Near Osseo, MN 55311
Phillip
Job Details: 09/29/2022
I found the diffuser door is not opening. Its getting voltage just not opening. The diffuser will need to be replaced. Today I replaced the diffuser and reset power. The diffuser opened and closed.
We serviced a
GE DRYER- ELECTRIC
Model DBVH520EJ2WW
Near Rogers, MN 55374
Phillip
Job Details: 09/29/2022
Customer complaint was the dryer is not heating at all. I turn the dryer on time dry and found it was not heating. I tested the relays on the board and all tested good. I tested the thermal fuses and all tested good. I test the heater and found the outer coil is bad. Today I replaced the heater coil assembly. The dryer is heating good now. I pushed the dryer back tight.
We serviced a
GE RANGE- GAS
Model JGSP48S0H2SS
Near Minneapolis, MN 55419
Nate
Job Details: 09/29/2022
"Ignitor for bake not igniting. Found a charred bake ignitor and wires to it. Something burned and shorted. Bad gas valve caused the ignitor to short. Customer will have oven out when I come back with new gas valve and they will pay for the repair. Then will talk with previous owner. Ordered WB21T10014. No charge for bake ignitor I installed today. Inspect all wiring in back when I come back next Monday too. used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WB21T10014 (Valve)"
We serviced a
GE REFRIGERATOR
Model PFE28KMKGES
Near Minneapolis, MN 55406
Nate
Job Details: 09/29/2022
"Its freezing in the bottom section of fresh food and warm up top. Found a bad fresh food evaporator fan thats not running. Replaced the fan with WR60X26866. Fan is running well now, cooling things down. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13579K700
Near Minneapolis, MN 55406
Nate
Job Details: 09/29/2022
Replaced a bad control board that was causing the dishwasher to not fill half way through the cycle. Ran it for 35 minutes. Runs great now.
We serviced a
BOSCH DISHWASHER
Model SPE68U55UC/42
Near Saint Paul, MN 55105
Nate
Job Details: 09/29/2022
"Dishwasher has been grinding and making a hoot hoot hoot sound. Customer confirmed no owls near the house when dishwasher runs, I listened for 30 minutes and never heard the hoot, but the drain pump works great and the water valve does too, and the wash motor started making a grinding sound while it was running. Ordered 12011015 and am coming back Tuesday to install. ordrd 1 12011015 (Wash motor heat pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QB2A
Near Saint Paul, MN 55104
Nate
Job Details: 09/29/2022
"Not washing well. Found the main wash motor runs great when it gets 120vac, but then voltage to it drops down to 100. When that happens it runs slow. The main PCB is getting 120vac constant, but the blue wire at P6 to the white neutral on the motor is only sending minimal voltage. Needs new main board. part. 5304514670. Ordered, coming back next Friday to install. ; ordrd 1 5304514670 (Main pcb)"
We serviced a
MAYTAG DRYER- GAS
Model MGD5770TQ0
Near South Saint Paul, MN 55075
Nate
Job Details: 09/29/2022
Replaced two bad rollers. Dryer runs great now. Vacuumed out a ton of lint. Cleaned and oiled roller shafts.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SD4A
Near Saint Paul, MN 55107
Nate
Job Details: 09/29/2022
Replaced broken detergent dispenser. If someone can call Lacey to run the payment that would be appreciated. Thanks.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Elk River, MN 55330
Matt
Job Details: 09/29/2022
"Customer complaint is, EC F3E1, WONT SPIN & LEAKS. Inspected and tested. Washer is constantly running the drain pump until it errors out and doesnt unlock the door even though theres no water in it. I removed the back panel and checked the air gap, drain filter and pressure sensor hose and all were good. I installed a new sensor and still getting the error. I was able to clear everything and ran it through the quick diagnostics test and everything worked great. I started it on a quick wash cycle and it started filling and agitating. Washer is working normal again, but if it does it again, we will have to install a new main board. Part number W11201274. "
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Albertville, MN 55301
Matt
Job Details: 09/28/2022
"Customer complaint is, DRAIN ISSUES, DISHWASHER WILL NOT DRAIN PROPERLY. Dishwasher was in rough shape when I got here. It was partially pulled out and both rear feet had fallen off. The inside is coated in heavy minerals and the top rack was falling off. The bottom door seal is crumbling. Found some plastic in the drain pump. At a minimum it would need a new drain pump. "
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2368TF6
Near Minneapolis, MN 55413
Phillip
Job Details: 09/28/2022
Customer complaint was the center flap was not closing right and its broken. I found the upper hinge support for the mullion flap is missing. I made sure there was nothing else broken on the door or on the mullion and the only part that is needed is the upper hinge support. Ordering part from Sundberg . ; ordrd 1 241779401 (COSMETIC MISC)
We serviced a
LG MICROWAVE
Model LMV1831ST/00
Near Monticello, MN 55362
Seth
Job Details: 09/28/2022
Not heating bag magnetron was found.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Maple Grove, MN 55369
Matt
Job Details: 09/28/2022
"Customer complaint is, WHEN IT GOES INTO SPIN ITS LOUD AND CLUNKING. NOT SPINNING. Inspected and tested. Found the transmission spline and agitator are stripped so the agitator is just spinning on the spline freely. "
We serviced a
SIEMENS WASHER FRONT LOA
Model WFXD5200UC/01
Near Minneapolis, MN 55444
Matt
Job Details: 09/28/2022
"Customer complaint is, TURNS ON WATER GOES IN & IT JUST HUMS. Inspected and tested. Started washer with a load of clothes and it ran great for 20 minutes. I canceled and drained the washer and removed the drain filter. The drain pump impeller seems to be loose when its spinning. Washer did not fail for me, but I think the drain pump is sporadically failing. I cant find a exact model number for this washer on Sears, but if its the same pump as the Bosch, I think we can use the supco equivalent, part number LP6440. Customer is just going to use it and if it fails again will probably have us order the pump.; saved tckt"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV337AEL/XAA
Near Waconia, MN 55387
Adam
Job Details: 09/28/2022
Unit would run for about two to three minutes then give t0 error code. Disassembled unit to find source of problem. Found that the thermistor was bad. Replaced thermistor and reassembled unit. Tested unit and now running properly. Used Dc32-00007a
We serviced a
KENMORE DRYER- GAS
Model 110.876811
Near Minneapolis, MN 55429
Matt
Job Details: 09/28/2022
"Customer complaint is, NOT DRYING PROPERLY. Inspected and tested. Found the dryer is heating, but spiked to 280F before I shut it off. The vent is 100% blocked on the outside. I removed the whole vent and cleaned it out and reassembled. Dryer is now heating great and cycling between 240F and 130F. The vent that goes through the wall is reduced to 3inch and should be replaced in the near future. I showed this to the customer and advised on replacing"
We serviced a
LG DRYER- ELECTRIC
Model DLEC888W
Near Minneapolis, MN 55413
Phillip
Job Details: 09/28/2022
"Customer complaint is the dryer stopped in the middle of the cycle gave a TE3 code. The customer try to start it, but it would not even start and kept on giving the TE3 code.The fault is for the high temp thermistor. I added a pic of the fault. I started the dryer and ran it on high heat and several different cycles and it worked fine today. If they call back it may need the control main or high temp thermistor. I was unable to find the part numbers. Te3"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WTW5100VQ2
Near Minneapolis, MN 55412
Nate
Job Details: 09/28/2022
Doesnt fill at the rinse cycle. Found the water inlet valve isnt working on the cold water side.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA01
Near Minneapolis, MN 55422
Matt
Job Details: 09/28/2022
"Customer complaint is, EC PC, ZONE WASHING ERROR? Inspected and tested. Its getting a position error. I removed the diverter and micro switch and they tested good. After putting it together it worked once for me, but then just kept getting the error. It seems like the board isnt sending voltage to the diverter. order the diverter motor assembly to. Part numbers are DD97-00498D and DD93-01016A."
We serviced a
GE DISHWASHER
Model gdt655smj2es
Near Clear Lake, MN 55319
Seth
Job Details: 09/28/2022
"Dead UI, failed control board was replaced. I tested the dishwasher it is now fixed."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model FEX831FS0
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/28/2022
Not tumbling after it blew the breaker. The motor is bad. I quoted with blower as they do not separated consistently. They will let us know if they want to move foreword. 2 hours needed.
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24SCX6
Near Minneapolis, MN 55401
Phillip
Job Details: 09/28/2022
Customer complaint to us dishwasher has not been used in years and last time it was used. Someone said it did not work. I pulled the screens in the rotor out. It looked like the rotor was put back in wrong. I got the rotor to free up and turn. I started the dishwasher and its working great. Advised the customer to let it run and call back it it stops again. At first it did give me the f2 fault.
We serviced a
FRIGIDAIRE DISHWASHER
Model MDR251RER0
Near Minneapolis, MN 55406
Phillip
Job Details: 09/28/2022
"Customer complaint was its leaking from underneath. The customer hasnt used it since 2013. I started the dishwasher as soon as it started and water. It was leaking out of the center of the motor assembly. The wash motor is very loud and full of calcium and rust. The door shuts very very hard. The door hinges are bent. It would need at least both door hinges, motor and the seal kit. The motor is no longer available so the customer will just replace it."
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Shorewood, MN 55331
Phillip
Job Details: 09/28/2022
Customer complaint was the dishwasher was running and running and had an e15 code. The e15 is a drain error. I pulled the dishwasher out and removed the side panel. I let it run for a while and then did and drain and fill 4 times. I never saw water leaking. I advised the customer how to clean the dishwasher and what soap is recommended. I soaked up the water underneath. The water was a bit soapy.
We serviced a
LG WASHER FRONT LOA
Model WM8100HWA
Near Plymouth, MN 55442
Phillip
Job Details: 09/28/2022
"Customer complaint was it was giving a drain fault code, and not draining all the water out. I started the washer on a drain cycle and the drain pump was noisy. I remove the drain pump and found the propeller was stripped off the motor shaft. I replaced the drain pump and reinstalled. I filled the washer and ran it through a drain spin cycle and its draining and spinning perfectly. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.51973.610
Near Osseo, MN 55311
Phillip
Job Details: 09/28/2022
"Customer complaint is the pedestal washer over filled with water. I ran the washer, and it started to fill and almost overfilled with water. My diagnosis is a bad pressure switch.Today I replaced the pressure switch and I also put a zip tie around the hose to the switch so it does not come loose. I pushed the dryer back and hooked up the dryer duct. I pushed the washer back into place and ran both washers and the dryer. Everything is working good."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model n/a
Near Rogers, MN 55374
Phillip
Job Details: 09/28/2022
2 men were not needed.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA45M7050AW/A402
Near Roseville, MN 55113
Nate
Job Details: 09/28/2022
"Washer isnt filling in cold setting. I took hose off and there is zero debris. I ran the water line to make sure good water pressure came out, which it did. Reattached hose and water fills great on cold and hot. Quoted customer new water valve and showed her how to check for vibrating if its humming but not filling. Told her if she decides to have a valve installed in next 60 days no extra trip charge."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV328AEW/XAA
Near Saint Paul, MN 55106
Nate
Job Details: 09/28/2022
"Dryer hasnt been heating. Found a broken heater assembly. Lots of charred lint too. Cleaned out lint, oiled rollers, replaced heater assembly. Heats great now. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF175WCRUX1
Near Saint Paul, MN 55104
Delton
Job Details: 09/28/2022
Replaced all listed parts for ice maker. Tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9151YW0
Near Chanhassen, MN 55317
Adam
Job Details: 09/28/2022
Unit wasnt heating was customers complaint. The unit would tumble but not heat. Disassembled unit and home found that the heating element was bad. Quoted for replacement heater and installed heater and reassembled unit. Tested dryer and now heating correctly. Installed WP8544771 from truck stock ; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
BOSCH DISHWASHER
Model SHPM78Z54N/01
Near Eden Prairie, MN 55347
Adam
Job Details: 09/28/2022
Customers complaint dishwasher leaked once on the right front corner but now wasnt been leaking. Ran unit right when I got here and let unit run for over 30min and no leaks. Everything mechanically sounds good. Could have been just to much soap or how they loaded the unit. Unit is working properly
We serviced a
KENMORE WASHER TOP LOAD
Model 110.296328
Near Saint Paul, MN 55104
Nate
Job Details: 09/28/2022
"Running really loud. Isnt spinning out. Found a bad gearcase. Quoted for the gearcase, coupling and clutch. See attached photo. Owner said shes buying a new washer, will pass on repair."
We serviced a
GE DISHWASHER
Model MISSING
Near Minnetonka, MN 55305
Nate
Job Details: 09/28/2022
"Doesnt drain at end of cycle. When I manually advance the timer it drains. Needs new timer. Cant find model number. Sticker is missing. Coming back next Tuesday to install. Will need fob and maintenance key to get in when I come back. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 WD21E10350 (Timer)"
We serviced a
GE TRASH COMPACTOR
Model GCG1520F0BB
Near Eden Prairie, MN 55347
Adam
Job Details: 09/28/2022
"WC36X10010 switchWC36X10012 knobWC36X10037panelWC36X10019 frame slideWC36X10018 frame slide WC36X5025 toe kickWC36X5039 footpedal Unit is in rough shape. Door wont shut because its so bent out of shape. The toe kick and foot pedal are damaged so its stuck unlocked. Also the knob is missing and busted for the switch. When I jump the switch motor and compactor do operate correctly. ; snapped 4 QuickPics, states that autho needed"
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Eden Prairie, MN 55347
Adam
Job Details: 09/28/2022
"Customers complaint AE and wont drain. Plugged unit in and started working. Buttons were extremely hard to get working needs AGM75469902 display board so buttons work correctly. Also AE means leak. So took unit out from under counter and found water in the base. Looks like its leaking from the sump and drain pump. Will need both of those parts also. Sending up for approval because of part prices no parts have been orderedAGM75469201 sump assembly ABQ75742501 drain pumpAGM75469902 display board; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR
Near St. Louis Park, MN 55416
Nate
Job Details: 09/28/2022
"Unit fills with water but doesnt circulate the water. Found the board doesnt send voltage out like its supposed to. Quoted 325 for parts and labor for the board. Its possible the board is sensing that the motor isnt correct, and stops sending power. order DD92-00033A and DD31-00008A? L14 labor if its the motor. J13 labor if its the board. 241.97 for motor. ; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112321
Near Minneapolis, MN 55406
Delton
Job Details: 09/28/2022
"Replaced water filter housing, tested and water now dispenses and is working good."
We serviced a
FISHER PAYKEL DISHWASHER
Model DD36SDFTX2
Near Minneapolis, MN 55410
Delton
Job Details: 09/28/2022
"Replaced motor and arm, Tested and dishwasher fills and both arms are spinning and dishwasher is now fully draining. Dishwasher is working good as im here."
We serviced a
LG WASHER FRONT LOA
Model WM2101HW
Near Minneapolis, MN 55431
Delton
Job Details: 09/28/2022
"Replaced rotor, tested and washer is tumbling and spinning. All functions are working. Washer is workin good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS
Near Lakeville, MN 55044
Delton
Job Details: 09/28/2022
"Found that leaking from drying vent case, moisture building up inside and leaking down front. Ordering part and rescheduling ; ordrd 1 Dd94-01031a (Condenser duct)"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Lakeville, MN 55044
Delton
Job Details: 09/28/2022
"Replaced igniter, tested and oven bake turns on and oven is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Shorewood, MN 55331
Adam
Job Details: 09/28/2022
Extra hand for Nate to install roller and axel on bottom of fridge ; states that autho needed
We serviced a
WHIRLPOOL MICROWAVE
Model GH8155XJT0
Near Sartell, MN 56377
Seth
Job Details: 09/28/2022
"Customer complaints of the unit has made a loud noise when the fan ran or when the turntable spun for a while. Suddenly they began smelling an electrical burning smell and then the unit stopped working all together. Upon arrival and inspection I found a 12 year old whirlpool microwave. The outer skin of the door was cracked up and falling apart as well as when it was plugged in it had no display. I pulled the unit apart and as I moved the control board wiring I saw a large spark from the high-voltage side behind the fan assemblies. I could see many melted wires as well as a burnt up transformer. The door part needed is part number 8169641 in the color biscuit, 8169698- transformer, W10642989 - turntable motor, I could not find a wiring harness part number. This unit has burned up and is not a good repair in my opinion. ; saved tckt"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9300VU1
Near St. Cloud, MN 56303
Seth
Job Details: 09/28/2022
Not heating and F70 error intermittently. The dryer has a blown element and and communication error between the control boards. I discussed the details with the customer and repair exceeds the cost of a new unit. They will replace it.
We serviced a
KENMORE DISHWASHER
Model 665.13812K600
Near Mayhew Lake Township, MN 56379
Seth
Job Details: 09/28/2022
Dishwasher was filling with water so they stopped using it. Upon arrival and inspection I found that the plumbing was installed improperly and the dishwasher drained directly into the subfloor in a 1 1/2 inch pipe. I filled it and drained it five times and it drains flawlessly. I spoke with the customer and she has had pipe draining issues from that leg of her plumbing about the time the dishwasher was being backed up into. I explained how her plumbing system works and that her dishwasher is the lowest point on her main floor on that side of her house for plumbing. Its likely that it was just packing up due to a blockage that was cleared by her plumber. No additional charges.