We serviced a
MAYTAG DRYER
Model LDG9306AAE
Near Minneapolis, MN 55410
Delton
Job Details: 08/08/2023
Dryer tumbles but doesnt heat. As im here the dryer did heat for 5 minutes but then stopped turning on heat. Gas coils are bad. Customer approved estimate. Replaced coils and cleaned out inside dryer of lint build up. Tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Rogers, MN 55374
Phillip
Job Details: 08/08/2023
The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. I replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I replaced the main board.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Eden Prairie, MN 55347
Adam
Job Details: 08/08/2023
Installed part from last diagnosis. Tested multiple times for leaks then let unit run 10 minutes before leaving. Unit is running properly with out any leaks.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5BBEXDS01
Near Minneapolis, MN 55418
Nate
Job Details: 08/08/2023
"Icemaker keeps making ice. Found a broken Icemaker (holes that the level goes into are worn down so the level pops out). Also found a ton of ice build up around water dispenser into the icemaker. Behind the back panel. It needed a longer tube to slide over the dispenser so that water doesnt spill over the top. So we inserted a new longer tube. And then cycled the icemaker and made sure water wasnt spilling over. There was also frost build up on the back panel, and around the fan because of the excess moisture from the spill over. We steamed that out too.
We serviced a
KENMORE RANGE
Model 790.7746381
Near Eden Prairie, MN 55346
Adam
Job Details: 08/08/2023
Unit not heating properly. Disassembled to get to igniter. Started bake. The igniter glowed but never opened the gas. Quoted for new igniter. Installed new igniter now its working properly. Tested multiple times works properly.
We serviced a
MAYTAG MICROWAVE
Model MMV5207BAS
Near Becker, MN 55308
Matt
Job Details: 08/08/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the magnetron has failed. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Minneapolis, MN 55445
Phillip
Job Details: 08/08/2023
The customer complaint is the ice maker is not making enough ice and not able to keep up. When I arrived I found the ice bucket was 3/4 the way full and ice was built up around the ice maker arm. The temps were good at 37 and 0 degrees. I removed the ice maker and tested the ice maker. I ran a harvest test and it filled up with water. I pulled up a data sheet on the ice maker. It says the ice maker makes 56-72 cubes per bucket and it takes 2-3 days to fill the ice bucket. I advised the customer it dumps 8 cubes a time. So if there is a lot of people using it the maker may not be able to keep up. The ice maker is working as it should no issues found.
We serviced a
KITCHENAID DISHWASHER
Model KUDL15FXSS6
Near Roseville, MN 55113
Nate
Job Details: 08/08/2023
"Leaking water. Tested the water, its hard. There are hard water deposits in the dishwasher, I recommend dishwasher cleaner. He had taken the tub seal out, tried a new one but didnt have it in there right so he returned it. I looked over the seal, it looks good. I reinstalled the old seal. I can see that the lower spray arm is separating, and spraying out the sides. The gear is also getting stuck, and the arm is spraying water at the float. And then water leaks down through the float. Needs new spray arm.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, MN 55369
Phillip
Job Details: 08/08/2023
The complaint was the dishwasher would not drain. When I arrived the customer said they tried it again and it started to drain. I checked the drain hose again and the loop is good and its installed good. I ran a hose down the drain hose and its clear. I started the dishwasher and then set it to drain. The dishwasher is draining good. I advised them to make sure the food is off the dishes and to make sure the disposal is clear before they run the dishwasher.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILBS7
Near St. Cloud, MN 56304
Matt
Job Details: 08/08/2023
"Customer complaint is, BLINKING THE CLEAN LIGHT. Inspected and tested. The clean light is blinking 7 times. This is a heater circuit problem. I ran dishwasher through service diagnostics and the heater reset and is working. This dishwasher is in rough shape. Both racks are rusty and falling apart, the side rail is broken and the top spray nozzle is falling off. I recommended customer replace dishwasher in the future if they have issues."
We serviced a
FISHER PAYKEL++ DRYER
Model MISSING
Near Minnetonka, MN 55345
Adam
Job Details: 08/08/2023
Installed parts from last diagnosis. Once installed I also did a clean up on the dryer. Reassembled unit and tested. Unit is running great and its quiet.
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL.U
Near Minnetrista, MN 55364
Adam
Job Details: 08/08/2023
Unit error 54 Which is a leak. Pulled unit out. Removed back cover. Removed all the water turned water on water started right away to leak. I tried to redo the connection and its not going to work someone stripped it. Need parts listed below to correct the issue. Valve 611906Valve clamp 700439Also need the water line hose. Cant find part number. ; states that autho needed
We serviced a
ILVE++ RANGE
Model UPN76DMP/VS
Near Mound, MN 55364
Adam
Job Details: 08/08/2023
Handle came loose. Found that the nut is missing on the right side. Disassembled to get to nut on the back of the handle. Installed a new nut. Then reassembled unit. Now its nice and sturdy. Customer also mentioned the front right burn not igniting. Found the switch isnt working. The igniter is working when igniting the other burners. Customer is wondering if he has to call in a new claim for a different issue or not. ; snapped 1 QuickPics
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Burnsville, MN 55337
Delton
Job Details: 08/08/2023
"Was a big ice bag in the ice bucket and ice maker arm was raised to off. Customer said it wasnt making ice and they bought a bag and put it in there. I ran test and it cycled and dropped ice and filled. Not sure why its not making ice. There is no frost build up inside freezer since I replaced freezer door gasket.I replaced ice maker again and informed customer that we would call back tomorrow and verify that ice should be in the ice bucket.I tested new ice maker and it cycled and filled.Office: follow up with customer tomorrow to ensure ice is being made.Customer also said that garbage disposal stopped working and found that it was just a jam of plastic piece in there. I reset switch and dislodged the plastic and garbage disposal runs good.; used 1 WPW10190965 (ICEMAKER) from stock, states that autho needed"
We serviced a
DANBY FREEZER
Model DUFM059C1WDD
Near Saint Paul, MN 55106
Nate
Job Details: 08/08/2023
"Freezer not running. Found a bad thermostat. RJ can you please order a thermostat and schedule a return visit? After I whacked the thermostat, it switched from OL to continuity and compressor started. ; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFXC24796D/00
Near Plymouth, MN 55446
Phillip
Job Details: 08/08/2023
"The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. When I arrived the unit was pulled out, unplugged and the wires on the compressor were disconnected. I just replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I also updated the main board. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LIEBHERR++ REF BUILT IN++
Model CS1360
Near Sauk Rapids, MN 56379
Matt
Job Details: 08/08/2023
"Customer complaint is, Continuing issue with frost build up on the back wall of freezer. Ice maker also again not working. Inspected and tested. Freezer is 6F and FF is 39F. I called techline and talked to Adrian for almost a hour and he walked me through testing the sensors and then did a video call and looked at the evaporator. He said it needs a new evaporator and is going to transfer it to a different company. Customer is really frustrated because theyve been dealing with this for about 3 months with no solutions. They would really just like it replaced. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model PWE23KELDDS
Near Monticello, MN 55362
Matt
Job Details: 08/08/2023
"Customer complaint is, LIGHT WON'T SHUT OFF, NOT COOLING PROPERLY. Inspected and tested. Freezer temperature is 3F and FF is 35F. Found the right FF door switch is only sporadically working and the refrigerator thinks the door is open. Quoted customer $245. to install new door switch. Customer approved repairs. Part on order. ; ordrd 1 WR23X29161 (Door switch)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Big Lake, MN 55309
Matt
Job Details: 08/08/2023
"Customer complaint is, F5 E1 CODE, DOOR WON'T ACTIVATE. Inspected and tested. Lid lock is only working sporadically in test mode. When you try and start a cycle it just beeps. The lid lock has failed. Customer approved repairs. Installed new lid lock and tested. Washer is working great. Washer is now fixed."
We serviced a
KENMORE DRYER
Model 110.787327
Near Minneapolis, MN 55426
Nate
Job Details: 08/08/2023
"Cleaned 3 dead chipmunks out of dryer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Hanover, MN 55341
Phillip
Job Details: 08/08/2023
The complaint is the washer leaks into the freezer ice maker container and ice forms. I removed the ice maker and found a clump of ice in the fill cup. I cleared the ice and then found the fill tube was not in the correct position so when it fills water is spraying out the side of the cup. I pushed the fill tube in tight so it should not spray when it fills.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAEBC
Near Chaska, MN 55318
Adam
Job Details: 08/08/2023
Code33 and water under crisper drawer. Found the water is coming from the evap drain. Pulled fridge out. Removed the drain hose and water came pouring in. The duck bell was clogged. Cleaned out the clogged, cut the duck bell, and reassembled. The code is coming from the heater. We cleared the code. Customer isnt using the ice maker anyway so he doesnt want that fixed at this time.
We serviced a
GE WALL OVEN++
Model JT3500SF5SS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/08/2023
Customers complaint getting F97 code off and on for a while. They tried a self clean and now getting a E94 door code. Put in tested mode unlocking doors and then cleared the codes. Door is locking normally now. Next made sure the fans and elements all working properly. They all run and turn on. Next preheated both ovens to 450 and see if a code pops up. Both preheated fine and no issue. Let unit run for another 10-15 minutes and no codes.
We serviced a
WHIRLPOOL WASHER
Model LA5558XSW0
Near St. Louis Park, MN 55416
Delton
Job Details: 08/08/2023
"Found that the drain hose for washer was laying on the ground next to floor drain. I explained to customer that is why it fills and drains at same time because the hose needs to be high into wash tub or stand pipe because gravity causes water to not drain out. I put hose into washtub, ran short cycle and washer completes cycle. I did find that agitator dogs are worn and the hot water fills slowly. But washer does run and timer advances automatically.
We serviced a
SAMSUNG DRYER
Model DVE52M8650V/A3
Near Eden Prairie, MN 55347
Nate
Job Details: 08/08/2023
Idler pully making a squeal/ replaced the pully. Cleaned and oiled rollers. Runs nice and quiet now.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minneapolis, MN 55423
Delton
Job Details: 08/08/2023
"Customer said it wouldnt start and just beep. As im here i am able to start dishwasher and it fills but not washing. I ran diagnostic and found that there is power going to wash motor but is not running. Needs new motor/sump assembly.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FH1
Near Minneapolis, MN 55419
Delton
Job Details: 08/08/2023
"Replaced bake element, tested and oven preheated and is heating and working good."
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Nate
Job Details: 08/08/2023
Replaced bad user interface board. Works great now.
We serviced a
KENMORE RANGE
Model 790.9612241
Near Minneapolis, MN 55411
Nate
Job Details: 08/07/2023
"Back of range sparked, and then no burners or oven worked. Found one L2 wire that had popped off the back of the range. Adjusted the wire and reconnected it, tightening it behind screw. Also adjusted and tightened L1 and N. Now all burners and oven work great. Quoted to put circle connectors on ends of wires.
We serviced a
GE MICROWAVE
Model PSB9240EF3ES
Near Otsego, MN 55374
Phillip
Job Details: 08/07/2023
The complaint is the microwave went dead while they were not using it. I found the breaker was tripped. I reset the breaker and now its working good. I tried it several times and now its working good.
We serviced a
SUBZERO++ REF BUILT IN++
Model 650/02
Near Minneapolis, MN 55437
Delton
Job Details: 08/07/2023
"Replaced ice maker, tested and ice maker cycles and and fills. Ice maker is working good."
We serviced a
LG DISHWASHER
Model LFXC24726S/02
Near Minneapolis, MN 55405
Nate
Job Details: 08/07/2023
"Not draining, giving an OE error. Found an object stuck in the air gap. Cleaned it out, now it drains and runs great.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55409
Nate
Job Details: 08/07/2023
Replaced bad Icemaker. New one cycles great now.
We serviced a
MAYTAG DRYER
Model MEDC300XW1
Near Minneapolis, MN 55410
Delton
Job Details: 08/07/2023
"Found chipmunk that was dead in the dryer vent. Pulled out dryer and was right there. Removed chipmunk, dryer is working and vent is clear now. Dryer is working good."
We serviced a
SAMSUNG RANGE
Model NX58M5600SB
Near Brooklyn Park, MN 55444
Phillip
Job Details: 08/07/2023
The oven would not bake. I tested and found the bake ignitor is weak. I quoted for the ignitor and then replaced the bake ignitor. The bake is working good now.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW1
Near Saint Michael, MN 55376
Matt
Job Details: 08/07/2023
WANTS THE DOOR BOOT REPLACED. Installed new door boot and tested. Washer is now fixed.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Minneapolis, MN 55409
Nate
Job Details: 08/07/2023
"Right hinge for freezer isnt tight. Found that it needed to be bent down, adjusted for a more secure fit. They said after the icemaker was replaced, the door hinge was loose. I also installed a shim/plastic washer on hinge to help make it tighter. Door closes great and hinge is nice and secure.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55419
Nate
Job Details: 08/07/2023
Installed shim kit so that door is level across top. And installed new flapper. Door closes great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVYO4
Near Minneapolis, MN 55422
Phillip
Job Details: 08/07/2023
The customer said the refrigerator makes a buzzing sound for about 10 top second spot every half an hour or so. I found they have an icemaker that was on the no water hooked up to it. I lifted the ice maker arm up and showed them how to shut it off.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Eden Prairie, MN 55347
Adam
Job Details: 08/07/2023
"Installed new water valve from last diagnosis. After installed tested ice maker and dispenser. Also ran water multiple times through, to make sure no leaks are present. Everything is working properly and no leaks.
We serviced a
SAMSUNG WASHER
Model WF45R6100AW/US
Near Minneapolis, MN 55423
Nate
Job Details: 08/07/2023
"Replaced the bad drain pump assembly today. Now it fills, agitates, drains and spins awesome."
We serviced a
JENN-AIR WALL OVEN++
Model W241
Near Minneapolis, MN 55447
Phillip
Job Details: 08/07/2023
I replaced both oven door gaskets. Working great now.
We serviced a
BOSCH RANGE
Model HGI8054UC/09
Near Long Lake, MN 55356
Phillip
Job Details: 08/07/2023
The bake would not light. The cooktop and broil works. I verified bake ignitor gets 120 but does not flow. I quoted the customer for the repair then replaced the bake ignitor. The bake is working good now.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Loretto, MN 55357
Phillip
Job Details: 08/07/2023
"The customer said the dishwasher leaked two times, but when they ran it last night, it did not leak. I inspected the bottom spray arm and found food particles were stuck inside the holes. I cleaned out the little holes and jets on the bottom spray arm. I ran the dishwasher and after about a minute I open the door and noticed the bottom was full of suds. I dumped in vegetable oil and let it run to help cut the suds. I instructed the customer on soap usage and what type of soap to use. I let it run for about 10 or so minutes and it never leaked."
We serviced a
LG RANGE
Model LRE3193ST/00
Near Elk River, MN 55330
Matt
Job Details: 08/07/2023
"Customer complaint is, SMOKE COMING FROM THE VENT AND SIDES OF THE OVEN. Inspected and tested. I removed back and inspected wiring and all looked good. All 3 elements ohmed out good and the sensor. I preheated oven to 400F and smoke started coming out of holes in the back of the range. It looks like the smoke is coming from the hidden bake element on the bottom. Needs new bake element.
We serviced a
LG DRYER
Model dlgx8101v
Near Elk River, MN 55330
Matt
Job Details: 08/07/2023
"Customer complaint is, THE UNIT CONTINUES TO RUN EVEN WHEN SHUT OFF. Inspected and tested. The motor relay is sticking on the board. Installed new main board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
KENMORE DRYER
Model 11074902200
Near Minneapolis, MN 55416
Nate
Job Details: 08/07/2023
"Not tumbling. Found a broken belt. Idler pully and rollers were good. I cleaned and oiled the rollers, vacuumed out the dryer, and ran my rotary brush through the vent and bulkhead. Runs and heats great now. Used vent tape to secure vent better too.
We serviced a
DANBY OTHER
Model DPA120B9IWDB-6
Near Buffalo, MN 55313
Phillip
Job Details: 08/07/2023
Entering into Wi-Fi was not working. If you press and hold the Wi-Fi button for 3 seconds it was not showing AP. I replaced the 2 parts were sent. Now when I hold the Wi-Fi button it says AP on the screen. They should now be able to set up the wifi.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Minneapolis, MN 55413
Nate
Job Details: 08/07/2023
"All frosted over in fz, and no cool in fresh food section. Found the vent to the ff section totally full of frost, and fan iced up so it doesnt spin. A big sheet of ice on bottom of fz. Quoted 99 to steam out freezer drain, and steam out ice on fan and floor of freezer. Steamed out duck bill on drain pipe and adjusted end of that so it doesnt happen again. Told owner 24 hours to totally cool. Owner gave permission to run card for the 99.; saved tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Burnsville, MN 55306
Delton
Job Details: 08/07/2023
Ice maker keeps cycling over and over and never stops or fills. Bad ice maker. Ice maker. Ordering ice maker assembly with wire harness for this model incase the wire harness is bad. Ordering part and rescheduling.Says its truck stock but dont have it on the truck.; ordrd 1 W10882923 (Ice maker assmebly)
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HW0
Near Minneapolis, MN 55406
Delton
Job Details: 08/07/2023
"Customer says the it will stop mid cycle and give FL error. There are two washers next together same model and cusotmer says both are getting same error of FL mid cycle. I went into diagnostics on both and getting F8E1 error. I disconnected and checked water supply hose and has plenty of water pressure but both hot and cold valves are warm water. I looked in appliantology and found service bulletin for FL and stating that you have to verify that there is hot and cold (see pictures of bulletin)I explained to customer that however the water is hooked up in walls is not hot and cold and for washer to work it has to have both (see picture)Otherwise customer asked why it just started happening after several years. Otherwise i told him that the water valves and pressure switch will need to be replaced as those are the only thing that could cause the FL error. Because its not happening as im here.I explained that 2 guys would have to come and take dryer off so we can access the top of washer (dont have a tall dolly to take off a dryer)Customer would like estimate. Please call back and give him estimate for 2 guys or have Nate since with tall dolly?We would have to do it for both washers so make sure that he knows the estimate costs is per washer.I know this might sound confusing so give me a call if you have questions.Cold water valve W11316256; hot water valve W11316255; pressure switch W11316246; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Saint Bonifacius, MN 55375
Adam
Job Details: 08/07/2023
Unit isnt doing anything. Unit drains then fills then nothing. Does heat. Disassembled and tested the board when I started the unit and watched the volts. Its send 108volts from the board to motor. Quoted and rescheduled customer. ; ordrng 1 W11087376 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Chanhassen, MN 55317
Adam
Job Details: 08/07/2023
"Both fresh food door gaskets ripped. See photo. Doesnt look like anything is rubbing or causing the issue. The flipper does lightly brush against it like normal. Looks like its the same gasket please just verify. W10830055; snapped 5 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF6700FS2
Near Saint Paul, MN 55104
Delton
Job Details: 08/07/2023
Found that the bearings are bad. Will start to make loud ticking sound as washer is full spin. I added load of towels and found that it wont fully spin out clothes as it will constantly try to balance clothes until it just shuts off with clothes still being very wet. MCU is bad not going into high speed spin. Costs to do tub joband MCU board exceeds value of replacement.I recommoned to replace it due to parts/labor costs.Customer they have a warranty company they will submit it to and will need total estimate with trip charge so they can submit it to their warranty company. Please put together estimate and email customer so they submit it to their warranty company.See picture for parts and estimate and email westes123@gmail.com; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chanhassen, MN 55317
Adam
Job Details: 08/07/2023
Out side of door is rusting. They had this issue before also but it was below the handle. This time up top. Added photos ; snapped 5 QuickPics
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Eden Prairie, MN 55346
Adam
Job Details: 08/07/2023
Unit not making ice in the fresh food. Also slow producing in ice maker in freezer. Found for the bottom freezer ice maker its cycling and harvesting and filling properly. The problem is the tray is cracked and sometimes wont dispense ice cubes. Will need a bottom ice maker. For the fresh food ice maker. Customer said it was freezing up and sometimes had to defrost it. I didnt have any frost as of now. But the ice maker wont harvest can hear the motor but wont dispense. Will need fresh food ice maker. If they do the ice maker repair kit for this model lets get the kit. Ice maker fresh food DA97-15217DIce maker freezer DA97-07603B; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Minneapolis, MN 55436
Nate
Job Details: 08/07/2023
"63 in ff and 62 in fz. Red wire to compressor is .44 amps, black wire is .47 amps. All fans running, compressor is hot. Evaporator has ZERO frost on it. Sealed system issue. Temps have been swinging wildly for 10 days now. Very little room in front of fridge, fyi broken glass behind it. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elk River, MN 55330
Matt
Job Details: 08/07/2023
"Customer complaint is, STUCK ON SENSING PART, WATER DRIPPING. Inspected and tested. Found the washer was half full of water because the valve is dripping. I drained it and ran washer through diagnostics and everything worked but the cold water valve. The cold water valve has failed. Quoted customer $383. to install new valve. Customer approved repairs. Part on order. ; ordrd 1 W11168740 (Cold water valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Elk River, MN 55330
Matt
Job Details: 08/07/2023
"Customer complaint is, ICEMAKER SOMETIMES WORKS&SOMETIMES NO.THE FREEZER IS OVER FREEZER.FRESH FOOD OK EXEPT BY VENT FRZES. Inspected and tested. Freezer is -2 and FF was 40F. I inspected wiring at the hinge and couldnt find any wires broken or severed. I put refrigerator into test mode and couldnt get the ice maker to cycle, but did get it to fill. Ice maker has failed. Ordering new ice maker. Called and left a message with customer. ; ordrd 1 W10873791 (Ice maker)"
We serviced a
SAMSUNG DRYER
Model DV45K6500GV/A3
Near Inver Grove Heights, MN 55076
Delton
Job Details: 08/04/2023
"Dryer tumbles but doesnt heat. Found that heat is coming on but then shuts off within 5 seconds. I disconnected dryer vent and tested temperature and it is cycling to 200 which is normal and when i attach the vent the heat cuts off, dryer is short cycling. Dryer vent is 20 feet high from outside house. I took picture and showed customer that it is clogged and the mesh filter is not necessary as long as the vent has a flap. Dryer itself is heating and working good."
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FAFW3801LW3J
Near Minneapolis, MN 55416
Nate
Job Details: 08/04/2023
"Stops after 5 minutes. Pause on display. Wont restart. Door is unlocked and cant lock it again. Found a bad door latch assembly. Replaced assembly, now it instantly locks, and doesnt stop. Works great.
We serviced a
BOSCH DISHWASHER
Model SHV68T53UC 07
Near Hopkins, MN 55305
Adam
Job Details: 08/04/2023
Installed plug from last diagnosis. Then went through test mode and everything is working properly, no issues
We serviced a
LG REFRIGERATOR
Model LFXS28566S
Near Rosemount, MN 55068
Adam
Job Details: 08/04/2023
Customer complaint is that the unit stopped cooling. Customer said it was next day everything is warm. Compressor is running but has equal pressure which means a bad compressor. Installed new compressor and filter. Pressure and vacuum tested unit. Filled with Freon and let unit drop 15 degrees before I left.
We serviced a
SAMSUNG DRYER
Model DV45K6500EV / A3
Near Loretto, MN 55357
Phillip
Job Details: 08/04/2023
I verify that the front felt seal was ripping down the center and sticking out. I removed the drum and then removed the old seal and glued the new one on. I ran the dryer for five minutes and it sounds good.
We serviced a
GE REFRIGERATOR
Model CFE28UELCDS
Near Otsego, MN 55330
Matt
Job Details: 08/04/2023
"Customer complaint is, NOT COOLING... MAKING LOUD HUMMING SOUND BUZZING.. REF IS NOTICABLE.. FREEZER STILL FREEZING. Inspected and tested. Freezer is 0F and FF is 60F. Disassembled FF evaporator cover and found the fan has failed. Customer approved repairs. Installed new FF evaporator fan and tested. Fan is working great. Refrigerator is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM02
Near Rockford, MN 55373
Phillip
Job Details: 08/04/2023
This is a top mount unit. The customer said the fridge and freezer has slowly got warmer and warmer . The customer has it set to the max cold setting and the freezer is barely freezing. I removed the evaporator cover and it has a low frost pattern. The unit is low on charge. I advised the customer it would be better to buy new.
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Rogers, MN 55374
Matt
Job Details: 08/04/2023
"Customer complaint is, THE TIMER KNOB BROKE OFF. Inspected and found the timer knob shaft broke off the timer. Needs a new timer.
We serviced a
BOSCH DISHWASHER
Model SHE3ARF2UC/14
Near Corcoran, MN 55340
Phillip
Job Details: 08/04/2023
I replaced the power switch and button. I tried it several times and its working great. The customer also tried it and she said it felt better.
We serviced a
WHIRLPOOL DRYER
Model WGD70HEBW0
Near Rogers, MN 55374
Matt
Job Details: 08/04/2023
"Customer complaint is, BUZZING, WONT START. Inspected and tested. Found the dryer would only sporadically start, otherwise the relay was just clicking. When the relay would just click, there was no voltage being sent to the motor. The main board has failed.
We serviced a
GE REFRIGERATOR
Model CVE28DP2NS1
Near Osseo, MN 55311
Phillip
Job Details: 08/04/2023
Today I replaced the ice maker and turned it back on. The new ice maker cycled. I advised the customer to dump out the first batch of ice. Allow 24 hours for it to make ice and fill the bucket.
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/02
Near Minneapolis, MN 55406
Delton
Job Details: 08/04/2023
E24 error and water still inside when cycle is over. Found that the drain pump is running but is draining very slow. Found that there was debris stuck in the drain line. Was able to fish out debris. Dishwasher now drains and is working good.
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Anoka, MN 55303
Matt
Job Details: 08/04/2023
"Customer complaint is, USING RINSE AID BUT THE DISHES ARE STILL WET. Inspected and tested. Model and serial tag is missing. Dishwasher filter was really dirty. Rinse aid is low. Cleaned out filter and started a service function test. Test ran through with no errors and when the heater was on it was drawing over 9 amps. Everything was working in service test. Customer said that when the water hasnt been used for a while at the sink it takes a while for it to get hot. I recommended customer run water at sink until it gets hot before starting dishwasher and making sure to keep the rinse aid full. Also underneath the sink the drain is a goofy setup and probably will eventually become a issue for draining."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH03I
Near Maplewood, MN 55109
Nate
Job Details: 08/04/2023
"Replaced broken door gasket, and took off evaporator cover and steamed out the drain which was iced over. Cleaned up all the water. Runs great now."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGBM19WNVFA
Near Champlin, MN 55316
Phillip
Job Details: 08/04/2023
The microwave was dead. I checked the fuse and found the filter board fuse was bad. I replaced the 20 amp fuse and tested the microwave. The microwave is heating and sounds normal. I opened and closed the door several times and it did not pop the fuse. No other issues found.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Farmington, MN 55024
Delton
Job Details: 08/04/2023
Ice maker cycles and with wire unplugged from water valve i get 120v when plugged in i do not get 120v at water valve leads.I plugged suicide cord to wall and i get 120v at the valve and valve does not activate. Bad water valve.According to PW needs autho. Water valve part# WP2307650; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Minneapolis, MN 55426
Nate
Job Details: 08/04/2023
"Icemaker has been making slushy ice the past month. Found a crack thats bigger than last time I was here, on the side of the housing. Housing cant be replaced. Outside air from the fresh food section is coming into the icemaker, and now its a big block of frost in the fan area, so cold air is not getting drawn from freezer into the icemaker. RJ not sure what to do on this. We did the new Icemaker, control board, adjusted the water dispenser for the icemaker, new Icemaker dispenser door flap assembly, new Icemaker and bin, and customer said it worked for 3 months before it started having issues again. Should we submit for authorization for all of these parts again, along with new Icemaker housing - although the housing looks attached to rest of fridge: dont think thats an option. ; O-emld tckt"
We serviced a
ASKO++ DISHWASHER
Model D3251XL
Near Saint Paul, MN 55102
Delton
Job Details: 08/04/2023
"Wrong springs. I need blue ones which are heavier duty. JR knows and will look up part number and contact customer.What do you want me to do with red springs?; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near Monticello, MN 55362
Matt
Job Details: 08/04/2023
"FRESH FOOD IS WARM AGAIN. REDIAGNOSE BEFORE INSTALLING BOARD. Customer had refrigerator unplugged and it was room temperature when I got here. Inspected and tested. I ran refrigerator through diagnostics and sensors, fans, damper were all working. I disassembled FF evaporator cover and inspected and all looks good. I sprayed canned air on the sensor until the heater came on and it got hot. Everything is testing good. Customer is going to leave the refrigerator on and Im going to come back next Friday. ; ordrd 1 W11395558 (Evaporator cover kit)"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Maple Grove, MN 55311
Phillip
Job Details: 08/04/2023
"Complaints are, it will randomly drain, its loud sometimes and does not work well. I checked for faults. I listed the faults below. The main is for fault was for it not draining or its flooding. The washer drains just fine. The washer is getting no hot water but the valve buzzes. I verified hot water is supplied. The water valve is bad. The pressure sensor on the board is bad so it also needs a board. The agitator wash plate is stopped and just spins freely. The tines on the transmission shaft are also stripped. It will need a transmission and wash plate. I advised the customer for sure the transmission is not covered. I advised him someone will call with a price. Also the main board will need to be located. 2 hours on return please. F3e2 F0e5F2e1F8e6 Water valve W11220230Main control W10812423(does not show in stock at S,D,M)Gear case W11393685Impeller wash plate W10752283; snapped 1 QuickPics, states that autho needed"
We serviced a
BLOMBERG++ MICROWAVE
Model HMV1472B4HS
Near Minneapolis, MN 55401
Nate
Job Details: 08/04/2023
"When the magnetron kicks on, it sometimes makes a louder rattling sound. Mag is going bad. Quoted for new magnetron and diode. They have extra microwaves on site so they will just replace the microwave. Please collect trip charge when we bill them. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1LFKXKS04
Near Saint Paul, MN 55116
Delton
Job Details: 08/04/2023
Found that the evaporator drain was frozen and when refrigerator goes into defrost mode it leaks into refrigerator instead of drip pan. Customer approved estimate for heat probe. Defrosted drain and added heat probe kit. Tested and now drains into drip pan and no longer leaks into refrigerator. Refrigerator is working good.Office: Customer approved to charge card on file. With fee. And email customer with receipt.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS42QHX00
Near Ham Lake, MN 55304
Matt
Job Details: 08/04/2023
"Customer complaint is, NOT COOLING. Inspected and tested. Freezer is 40F and FF is 55F. I removed the evaporator cover and theres heavy frost on about 5 percent and nothing on the rest. The sealed system has failed. Customer would like a quote on repairing. If refrigerator has to be pulled out its going to be a tight one, FYI. ; saved tckt"
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Eden Prairie, MN 55347
Phillip
Job Details: 08/04/2023
"TodY replaced the heat pump, the control board and the soil sensor. The dishwasher is working good and heating. At the end of the customer said that his son has hangs on the third rack and now its bent down. He would like to know if that could be fixed. I advise customer. Not sure if Beko will cover that so we need to send it in. I could not find a picture of it but what it needs is the third rack roller brackets. To me the brackets look like they are welded to the tub frame. Please see whats available and get approval. ; states that autho needed"
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Chaska, MN 55318
Adam
Job Details: 08/04/2023
Customers complaint not washing or filling. Found when you start the cycle just the drain continuously runs. Found an error for the pressure sensor. Removed sensor was all glogged up with slim. Cleaned now it will fill but give the H20 code. Will need pressure sensor quoted blue book and reschedule WD21X25468 pressure sensor. ; ordrd 1 WD21X25468 (Pressure sensor)
We serviced a
BLOMBERG++ REFRIGERATOR
Model BRFB1046S9
Near Minneapolis, MN 55401
Nate
Job Details: 08/04/2023
Fridge was making a gurgling sound. Determined it is the refrigerant going through sealed system. Temps are good. 38 and 0. Nothing to fix. Please collect trip charge. ; saved tckt
We serviced a
AMANA DISHWASHER
Model ADB1400AGS 3
Near Mound, MN 55364
Adam
Job Details: 08/04/2023
Unit not draining properly. Unit is slow drain. Unit has a very long drain hose. Vacuumed water hose seamed nice and clear. Next removed pump to inspect all looked and sounded good. Unit will need a new drain pump. Customer will follow up with us if they want to do the repair. Its a rental and they are going to look at some scratch and dents. Unit is older and showing wear. Customer will let us know by Monday. ; ordrd 1 W10876537 (Drain pump)
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DS603
Near Minneapolis, MN 55419
Phillip
Job Details: 08/04/2023
I replaced the sensor and its doing the same thing. Ive verified the water level is correct. The rotor still feels good to me. I ran the dishwasher without the rack and the spray arm and it still does it. I talked to Jared and he thinks I should try the rotor and if that doesnt fix then the stator. Please quote for parts plus n15 labor code. Allow extra time to .; states that autho needed
We serviced a
KENMORE REFRIGERATOR
Model 795.71053.014
Near Rogers, MN 55374
Phillip
Job Details: 08/03/2023
The customer said the whole unit stopped cooling yesterday. The fridge was plugged in and the compressor was running. The compressor makes a lot of noise and the pump is banging. The compressor has failed and needs to be replaced. It will need the compressor and the update. The refrigerator is at least 9 1/2 years old or older they think.
We serviced a
BEKO RANGE
Model MISSING
Near Minneapolis, MN 55410
Nate
Job Details: 08/03/2023
"Taking upwards of 40 minutes to get up to temp, and then if you lower the temp, it cant hold the temp. It just keeps dropping. Found a bad bake ignitor. Replaced ignitor, and it ignites and heats up to 400 quickly now.
We serviced a
LG DRYER
Model DLE2140W
Near Albertville, MN 55301
Matt
Job Details: 08/03/2023
"Customer complaint is, NOT DRYING. Inspected and tested. Started dryer on a timed dry high heat cycle and it started heating. Dryer is cycling between 200F and 135F consistently for a hour. I removed vent and heat only changed about 5 degrees and airflow on back of dryer is 25mph. The vent goes out the second story and I can see its clear to the outside. Dryer is testing good and vent is good. Ive checked this out as thoroughly as I can and cant find anything wrong with it.
We serviced a
GE LAUNDRY CENTER++
Model GUD27GSSM2WW
Near Big Lake, MN 55309
Matt
Job Details: 08/03/2023
"Wont wash. Critical lock failure. Installed new lid lock and tested. Lock is trying to lock but isnt. If you push down on the lid it locks. The lid is tweaked a little and not lining up with lid lock. I bent the lid back and now its working perfectly. Washer is now fixed.
We serviced a
WHIRLPOOL DRYER
Model WGD5100VQ0
Near Bloomington, MN 55431
Nate
Job Details: 08/03/2023
"The dryer has been smelling like burning. They recently did a bunch of remodeling in their house. Including flooring. I smelled the dryer after it was running for awhile, and the smell is VOCs. I opened up the dryer and its clean. I checked outside for airflow, and airflow is good, and you can smell it outside/ 29 mph ventilation going outside."
We serviced a
ELECTROLUX DRYER
Model EFME617STT0
Near Sartell, MN 56377
Matt
Job Details: 08/03/2023
"Customer complaint is, DRYER MAKING LOUD RUMBLING SOUND - WEVE TAKEN IT APART TO LOOK AT THE ROLLERS AND CLEAN IT OUT, BUT STILL RUMBLING. Inspected and tested. Dryer sounds like lint in the blower wheel. I disassembled dryer and found the blower wheel is packed full of lint and hair. Rollers, idler pulley and belt look good. I cleaned out blower wheel and reassembled. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Excelsior, MN 55331
Adam
Job Details: 08/03/2023
Installed parts from last diagnosis. Tested multiple times no leaks and is working properly
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Chaska, MN 55318
Adam
Job Details: 08/03/2023
Installed new diverter. Cleared error code and ran through test mode like the bulletin says. Once that was completed unit is now running properly.
We serviced a
BEKO DISHWASHER
Model DDT38530X
Near Eagan, MN 55123
Nate
Job Details: 08/03/2023
"E1 error. Drain pump runs after dishwasher runs for 4 minutes. They had a plumber doing work and after water was turned back on, dishwasher does this. Pulled out dishwasher and dried up all the water in the basin. Then reinstalled dishwasher and ran it. Mounted it on both sides, as prior it was only mounted on right side. Water leaking from where the disc inside the dishwasher attaches to the water inlet. Tightened the disc, so that it doesnt run down the inside of the basin now/ no leaks/ runs great."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Eden Prairie, MN 55346
Adam
Job Details: 08/03/2023
Unit wasnt cooling. Hooked up my gages tested as a leak. Used the UV light and found the leak going from the compressor to the condenser. Rebrazed. Pressure and vacuumed unit. Tested good. Filled unit and unit is cooling.
We serviced a
LG WASHER
Model MISSING
Near Saint Paul, MN 55107
Nate
Job Details: 08/03/2023
"Not draining. Found plastic debris in drain pump, just had to drain water out and then clean out a couple small plastic pieces. Ran three times through test mode, drains awesome now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW03
Near Minnetonka, MN 55305
Adam
Job Details: 08/03/2023
Installed new evap and filter. Once installed. Pressure tested good. Next vacuumed that was good. Filled unit and reassembled. Unit was cooling when I left. Pressure was good. Unit dropped 15 degrees before I left.
We serviced a
MAYTAG DRYER
Model MGDB725BW0
Near Roseville, MN 55113
Nate
Job Details: 08/03/2023
Taking a long time to dry. Finding moisture in dryer. Found the vent was packed full of lint. Cleaned out vent from outside down to dryer. Then took apart dryer and cleaned out dryer and oiled rollers. Now it vents much much better.