Service History 12

We serviced a
UNKNOWN RANGE- GAS
Model n/a
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, Oven will not ignite. Inspected and tested oven. Oven ignited every time for me. I could not find a model or serial number. It says that its a Premier brand. I did find a tag underneath the cooktop, but you cant read what it says."
We serviced a
GE MICROWAVE
Model JVM1540DM2BB
Near Minneapolis, MN 55447
Seth
Job Details: 07/29/2021
"Microwave blows the breakers if any of the lights are for outlets are used on the same circuit. Microwave is working as designed and drawing between 12 and 13 A. I watched multiple times and never saw it spike. Unfortunately the microwave is improving improperly installed on a circuit that feeds lights in the kitchen, dining room, entry, and living room as well as three outlets in those respective rooms. The microwave is working as it should the problem is an electrical one. Its obvious the microwave was an upgrade from a vent fan formally installed."
We serviced a
KENMORE WASHER TOP LOAD
Model 11020372710
Near Minneapolis, MN 55427
Seth
Job Details: 07/29/2021
Washer leaks. Failed cold water valve was found. Part on order.; schdld next appmnt for 8/2 MON !
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9640XW00
Near Plymouth, MN 55441
Seth
Job Details: 07/29/2021
Washer is loud during spin. The spin drum has 1/8 to 1/4 inch play. The main bearing is failed. Please call into authorizations.; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model LG7801XSW1
Near Plymouth, MN 55442
Seth
Job Details: 07/29/2021
Dryer wont tumble. Motor drying high amperage and wont turn without assistance. This will require re-wiring at the same time. Parts are on order; schdld next appmnt for 8/2 MON !
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Seth
Job Details: 07/29/2021
Leaking water. Defrost drain has moved out of position. I re-set the drain hose collar and steamed out the drain hose. The fridge is now fixed
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Big Lake, MN 55309
Matt
Job Details: 07/29/2021
"Customer complaint is, not cleaning dishes- SOUNDS LIKE STARTING BUT ITS NOT SOAPS LEFT AT THE BOTTOM. Inspected and tested dishwasher. Found the circulation pump has failed. Needs a new pump. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE321LWS0
Near Becker, MN 55308
Matt
Job Details: 07/29/2021
"Customer complaint is, FURTHEST TO THE RIGHT KNOB BROKEN. Inspected and found the the screws had just come out, so the switch had fallen back into the cavity. Reinstalled switch with new screws and tested. Right front switch is working great. Range is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, SMELLS BAD-NOT FILLING WITH WATER-JUST DOES 1ST CYCLE- EC 44. Inspected and tested. Found the circulation pump has failed. Needs a new pump. Part on order. ; ordrd 1 W11032770 (Circulation pump)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, doesn't seem to spinning out very well, & leaking water in the off position. Inspected and tested. Found the water valve is not turning off all the way and leaking into the tub. Needs a new valve. I ran the washer through a service diagnostics cycle and everything else was working great. Theres a good chance the fill hoses will need to be replaced when I change out the valve because there really corroded. . Part on order. ; ordrd 1 W11165546 (Valve)"
We serviced a
MAYTAG DRYER- GAS
Model MDG9360BWW
Near Saint Michael, MN 55376
Matt
Job Details: 07/29/2021
"Customer complaint is, BETWEEN DRUM AND WALL, PADDING IS LOOSE AND STICKING OUT BETWEEN DRUM AND OUTSIDE WALL. Inspected and found the front felt had come loose. Took apart dryer and reattached felt. Reassembled and tested dryer. Dryer is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Monticello, MN 55362
Matt
Job Details: 07/29/2021
"Customer complaint is, LEAKING WATER ON FLOOR IN FRONT & SIDES. Inspected and tested dishwasher. I ran it through a heavy wash cycle and watched it for over 30 minutes and it never leaked. Dishwasher is operating normal for me."
We serviced a
ELECTROLUX DRYER- GAS
Model EFMG627UTT0
Near Hopkins, MN 55343
Nate
Job Details: 07/29/2021
"Dryer was giving off gas smell. Found the vent was disconnected, but had to use the air sled to get washer out from under counter top, to get behind dryer. I reconnected vent in two places and used vent tape to reconnect it on both ends. Runs great now with no gas smell. Also, hot water line to back of washer was leaking. I used an extra hose I had on me to replace it since loosening and tightening it didnt make a difference. Rubber washer was bad on the old hose. No drips now. Part number 48372.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL03
Near Minneapolis, MN 55436
Nate
Job Details: 07/29/2021
Customer had concerns because it seemed like unit heated up. He opened up fridge during defrost and didnt feel air flow. Also saw the display showing difference between what its set at and the true temp. I checked and made sure fans were running. Took temps and everything checks out good.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Nate
Job Details: 07/29/2021
Needs lid switch.
We serviced a
GE WASHER TOP LOAD
Model WPGT9350C0PL
Near Minneapolis, MN 55439
Nate
Job Details: 07/29/2021
"Not draining. Bad drain pump. Replaced, new pump had crack and leaked, went to sundberg and returned that and came back with another new one, runs great now and drains great now."
We serviced a
GE WALL OVEN- ELECT
Model PGB918SEM2SS
Near Minneapolis, MN 55436
Nate
Job Details: 07/29/2021
"There was a whoosh when they preheated their oven. Has been taking a long time to pre heat and only gets up to 200. Found a bad ignitor. Replaced, preheated great to 350. Burners work great too.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGFWT01
Near Minneapolis, MN 55427
Phil
Job Details: 07/27/2021
The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)
We serviced a
AMANA REFRIGERATOR
Model PARS2464BS0
Near Waconia, MN 55387
Phil
Job Details: 07/27/2021
"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Phil
Job Details: 07/27/2021
The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Phil
Job Details: 07/27/2021
They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Phil
Job Details: 07/27/2021
The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS04
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRD22FKBT14
Near Shakopee, MN 55379
Phil
Job Details: 07/27/2021
The icemaker is making ice really slow. Water dispenser does nto work at all. It seems there is water issue at the fridge. This takes the 0965 icemaker we stock. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8TXNGFWT01
Near Minneapolis, MN 55427
Phil
Job Details: 07/27/2021
The unit is not cooling. The compressor is running and both compartments are barely chilled. This is a second fridge. (by FW)
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID815SS4A
Near Eagan, MN 55123
Delton
Job Details: 07/27/2021
"Replaced filter screen, tested and now should block debris, dishwasher is draining and working good."
We serviced a
AMANA REFRIGERATOR
Model PARS2464BS0
Near Waconia, MN 55387
Phil
Job Details: 07/27/2021
"The fresh food door handle fell off and the dispenser does not dispense ice, only water. (by FW)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL1
Near Monticello, MN 55362
Phil
Job Details: 07/27/2021
The dishwasher will fill with water and then the motor does nto turn on and wash. Pretty sure this needs a new motor. Part number is W11032770 (by FW)
We serviced a
GE REFRIGERATOR
Model GSL25JGCBLS
Near Plymouth, MN 55446
Phil
Job Details: 07/27/2021
They are getting ice in the bottom bucket. There was a little water frozen on the bottom of the icemaker but nothing major. There was some frost as well in the ice chute but nothing major. (by FW)
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. See photo. Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. .; O-emld tckt
We serviced a
GE REFRIGERATOR
Model CYE23TSDCSS
Near Eagan, MN 55123
Delton
Job Details: 07/27/2021
"Found that evaporator drain is clogged for FF. I cleaned out drain tube, it was clogged with debris, crust, hair that caused evap to clog and freeze over. Refrigerator no longer leaks and is working good.Since new issue i did charge the trip fee."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.9257511
Near Minneapolis, MN 55439
Nate
Job Details: 07/27/2021
"Washer leaking and not running well. Found about coupler, drain hose, transmission and clutch. Replaced all parts and it runs great now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9010PW3
Near Eden Prairie, MN 55347
Phil
Job Details: 07/27/2021
The washer stops mid cycle. The lid switch seems to not be clicking when the lid is closed. We stock the lid switch. (by FW)
We serviced a
GE REFRIGERATOR
Model ZISS42DAASS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. Dana please send to autho for sealed system tech to come out. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFCS1PJZASS
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Water frozen in evaporator drain pan, organize junk built up along with ice, so when evaporator defrosts the water runs down into the bottom of the freezer and then onto the floor. Steamed out drain line and made sure it was all clear. Drains great now."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS04
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Fridge has lights on but doesnt run or cool. Compressor not running. Replaced the inverter box, but still doesnt run. Inverter box getting 120 VAC and 5 VDC. Fans running. Compressor dead. .; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDT635HSJ0SS
Near Victoria, MN 55386
Paul
Job Details: 07/27/2021
Installed new drain pump issue fixed.
We serviced a
GE REFRIGERATOR
Model PSC23SSNASS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/27/2021
"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LF5
Near Jordan, MN 55352
Paul
Job Details: 07/27/2021
"Unit has a manufacturers defect, rust ball. Not repairable. Please submit RH"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Shakopee, MN 55379
Paul
Job Details: 07/27/2021
"Complaint was unit not spinning. Already went through drive hub, replaced again. ; used 1 W10528947 (HUB) from stock"
We serviced a
KENMORE STACKED WASHER
Model 417.9796271
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
"I ran the washer and the dryer separately and together. I ran the washer on all cycles, I started and stopped the motor and it never tripped the gfi. I advised the customer thats its probably a issue with the gfi more than the washer. "
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DBL0
Near Saint Michael, MN 55376
Matt
Job Details: 07/27/2021
"Customer complaint is, NOT CLEANING, DETERGENT POD PARTIALLY DISOLVED. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher for 30 minutes and it was working great. Ran washer through service diagnostics cycle and everything was working great. Filter was just plugged. Dishwasher is working great now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Shakopee, MN 55379
Paul
Job Details: 07/27/2021
Installed new pump issue fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRD22FKBT14
Near Shakopee, MN 55379
Phil
Job Details: 07/27/2021
The icemaker is making ice really slow. Water dispenser does nto work at all. It seems there is water issue at the fridge. This takes the 0965 icemaker we stock. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSS0
Near Eden Prairie, MN 55347
Nate
Job Details: 07/27/2021
"Not washing. Found a bad motor. Replaced, runs great now.; used 1 WPW10757217 (WASH MOTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSBS25INBL03
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
"Pan freezes up below evaporator and then pools water and it leaks into floor. Showed customer. Hes handy, is going to defrost and clean drain hole himself."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646EQ2
Near Eagan, MN 55121
Delton
Job Details: 07/27/2021
"Tested dryer again and with vent disconnected it cycles at 220 degrees, when attached it cycles at 245 degrees. Tested load of clothes from washer to dryer. After 40 minutes clothes were just about dry, little damp still. Based on this I suggested that customer get the vents cleaned out because the dryer itself is heating and working good as Ive been here for 45 minutes.If customer call back in this will need to be transferred for 2nd opinion. I have been here 3 times and not able to find issues."
We serviced a
MAYTAG DRYER- GAS
Model MDG9700AWW
Near Osseo, MN 55311
Phillip
Job Details: 07/27/2021
The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Hanover, MN 55341
Seth
Job Details: 07/27/2021
Hi temps in fridge and freezer. I found the freezer was at 22?F the fresh food section lets close to 50?F. I pulled the evaporator cover and checked frost pattern. Do unit only frosted over the bottom three coils. The refrigerator has a failing sealed system I suspect a gas leak.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Chanhassen, MN 55317
Paul
Job Details: 07/27/2021
Replaced part and tested issue fixed.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA5451ANW/XAA02
Near Minneapolis, MN 55419
Delton
Job Details: 07/27/2021
Washer wont go into high speed spin and will reset from 5 minutes to 17 minutes and try to rebalance load. Found service bulletin that suspension rods cause this issue and were subbed. This is washer that was recalled due to shaking itself apart. I informed that to customer and they will try contacting Samsung directly and see if they will do anything for them.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS00
Near Chanhassen, MN 55317
Paul
Job Details: 07/27/2021
Replaced door seal. Issue fixed.
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/27/2021
Temps fluctuating in ff and freezer. Temps at 50 in FF and 14 in freezer. Icemaker stopped making ice. Evaporator is clear and theres a giant blob of ice near capillary tube. . Sealed system issue. All fans running. Condenser fan running loud though. Vibrating. Please submit to AHS.; O-emld tckt
We serviced a
LG DRYER- GAS
Model DLGX2502W
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was unit not heating had a bad igniter, Replaced issue fixed. ; used 1 SDE365 (IGNITER - AD358) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Seth
Job Details: 07/27/2021
Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model ZISS42DAASS
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was freezer not freezing, and warm/hot between doors. Condenser fan is working great. So is evap fan, and compressor but not freezing. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PCS23PSTASS
Near Rockford, MN 55373
Seth
Job Details: 07/27/2021
Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SG/AA
Near Eden Prairie, MN 55347
Paul
Job Details: 07/27/2021
"Complaint was unit smells, and from day 1 one has never liked the upper burners, Burners are working as designed.Not covered."
We serviced a
MAYTAG DRYER- ELECTRIC
Model DG712
Near Minneapolis, MN 55437
Delton
Job Details: 07/27/2021
"Rollers are noisy and worn out. Also belt is worn. Replaced rollers, idler wheel, belt. Tested and dryer is running quiet and working good.; used 1 WPY312959 (BELT), 2 12001541 (ROLLER), and 1 WP6-3037050 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ10
Near Monticello, MN 55362
Matt
Job Details: 07/27/2021
"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"
We serviced a
GE REFRIGERATOR
Model PSC23SSNASS
Near Eden Prairie, MN 55346
Paul
Job Details: 07/27/2021
"Complaint was leaking, Pulled unit out tested all water aspects of machine found no leaks no water at all on floor or in machine or pan. Dana they insist its leaking, last time out it was obvious it was a valve leaking, nothing found today. ; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/27/2021
Installed lid and tested issue fixed.
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/27/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model GTH22SHSARSS
Near Burnsville, MN 55337
Delton
Job Details: 07/27/2021
As Im here fridge is quiet and running good. . I checked evaporator fan and i suspect maybe the fan blade was close to edge and when cold/hot caused it to slightly shift hitting edge of plastic housing causing the noise. I adjusted bracket for evaporator motor. Refrigerator is quiet and working good as Im here.If problem continues i would guess the evaporator motor would need to be replaced again. Order part# wr60x10228
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGRB980BG0
Near Hanover, MN 55341
Seth
Job Details: 07/27/2021
I inspected the dryer and found it Cycled between 101deg- 190 deg. I watched 6 cycles and it worked flawlessly. I checked the vent and it had great flow. Internal inspection found the cavity had slight build-up of lint nothing to be concerned about. I cleaned the moisture sensor bars. The dryer is working as designed.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
I replaced the soap dispenser and the lower rack wheels. I also cleaned it again with vegetable oil.
We serviced a
KENMORE DISHWASHER
Model 665.16912
Near Champlin, MN 55316
Phillip
Job Details: 07/27/2021
Water was leaking in when it was not being used. The solenoid on the valve was failing. I replaced the main valve. Tested good. ; used 1 WP8531669 (VALVE) from stock
We serviced a
BOSCH DISHWASHER
Model SHE3AR75UC/08
Near Minneapolis, MN 55443
Phillip
Job Details: 07/27/2021
It was not a bad leak for me today but the water was off when I arrived. I could feel a couple drips from the water valve. I replaced the water valve and ran the dishwasher. I found. I more leaks today. ; used 1 00622058 (INLET VALVE) from stock
We serviced a
MAGIC CHEF MICROWAVE
Model MCO165UB
Near Brooklyn Center, MN 55429
Phillip
Job Details: 07/27/2021
All the buttons are working and all functions work. The microwave does heat good. I showed the customer how to use the microwave. I removed the broken cooktop bulb.
We serviced a
MAYTAG DRYER- GAS
Model MDG9700AWW
Near Osseo, MN 55311
Phillip
Job Details: 07/27/2021
The dryer does not heat. I am not getting 120 out of the heater relay on the main board. Im ordering the whole main board. ; ordrd 1 WP35001153 (Control board)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVW6230RHW0
Near Rogers, MN 55374
Phillip
Job Details: 07/27/2021
The washer will basically do nothing when the cycle is started. I put into diagnostics and the only error code was f3e3 for the water inlet . The inlet sensor was in range. The hoses are hooked up correctly. I tried to run motor test and the nothing would run on the motor and the shifter will also not function. The customer said its still under the factory warranty and another servicer was out and ordered the main board and water valve. . It needs the main board.
We serviced a
KENMORE DRYER- GAS
Model 110.970896
Near Saint Michael, MN 55376
Phillip
Job Details: 07/27/2021
The longer the dryer ran the less it would heat. After testing I found the gas coils were not opening. I replaced the gas valve coils. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHX68E05UC/32
Near Osseo, MN 55311
Seth
Job Details: 07/27/2021
The customer complains The dishwasher intermittently get an E15 error. Upon arrival I found excessive suds were present in the dishwasher. Are used to cooking oil to remove the contamination and watched unit run. Unit did not leak while I was on site and suds have disappeared. I left instructions to the customer to see yes from washing dishes with detergent and be careful to only rinse in the future. The dishwasher is working as designed.
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55442
Seth
Job Details: 07/27/2021
Oh customers complaint but the fridge is the temperature gets hot and then cools back down intermittently. While I was on site the unit was working as designed. I checked over all the major systems evaporator found the returns .
We serviced a
GE REFRIGERATOR
Model GTL18JCPDRBS
Near Minneapolis, MN 55422
Seth
Job Details: 07/27/2021
Not cold enough in freezer and fridge. Failed defrost bi-metal was replaced. I tested the defrost system it worked great. The fridge is now fixed.; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 11072802101
Near Minneapolis, MN 55441
Seth
Job Details: 07/27/2021
Tried on tumbling. Failed idler and belt replaced. Tested dryer is now working as designed.; used 1 4392065 (REBUILD KIT) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AP/A2
Near Plymouth, MN 55446
Seth
Job Details: 07/27/2021
Leaking from door. I found the rear main bearing had failed 1/16 - 1/8 play. The door boot would need to be replaced as well. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model PCS23PSTASS
Near Rockford, MN 55373
Seth
Job Details: 07/27/2021
Water leaking and ice in the fridge. Parts on order.; ordrd 1 WR49X10180 (Ice ball kit)
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFRG1001PW0
Near Otsego, MN 55374
Matt
Job Details: 07/27/2021
"Customer complaint is, MAKES A LOUD NOISE WHEN ITS TURNING. Inspected and tested. Found the blower wheel was packed with lent. Quoted customer $80. to clean out blower. Customer approved work. Cleaned out blower wheel and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2SHAXMQ10
Near Monticello, MN 55362
Matt
Job Details: 07/27/2021
"Customer complaint is, LEAKING AND RUINING FLOOR AND INTO CEILING BELOW. Inspected and found the ice maker water line was froze up at the ice maker. Valve is leaking. Needs a new valve. Installed new water valve and defrosted ice maker. Cycled ice maker and now the valve is good, but the ice maker is cracked and leaking. Needs a new ice maker. Part on order. ; used 1 W10408179 (Valve) from stock, ordrd 1 WPW10190961 (Ice maker)"
We serviced a
FISHER PAYKEL REFRIGERATOR
Model RF170ADUSX4
Near Big Lake, MN 55309
Matt
Job Details: 07/27/2021
"Customer complaint is, WORKS BUT KEEPS BEEPING/ALARMING RANDOMLY. Inspected refrigerator and everything was working great. Temperatures were good, fans were running. It never beeped for me. Refrigerator is operating normal for me."
We serviced a
KENMORE DISHWASHER
Model 665.12793K312
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, worked half way though and than it made a sound and the display said the motor had a problem. Inspected and tested. Found the drain pump was loud and not draining. Removed drain pump and found some debris in it. Cleaned out drain pump and tested. Dishwasher is draining now but the pump is really loud. Needs a new drain pump. Part on order. ; ordrd 1 WPW10531320 (Drain pump)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Elk River, MN 55330
Matt
Job Details: 07/27/2021
"Customer complaint is, NOT COOLING. Inspected and tested refrigerator. Found the compressor and condenser fan are running. Also the freezer evaporator fan is running, but temperature is only around 40F. The FF compartment fan is running but the temperatures are only 45F. Evaporators look good. The sealed system is failing. Refrigerator is 17 years old. Refrigerator needs to be replaced."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW5
Near Otsego, MN 55301
Matt
Job Details: 07/27/2021
"Customer complaint is, PUSH BUTTON AND THE START LIGHT COMES ON THEN COMES OFF. Inspected and tested. The washer keeps shutting down and giving a F6 error. The UI button test passes, but the machine doesnt stay on long enough for me to test anything else. Im pretty confident the main board is the issue. Board is not in stock. Quoted to install new board. Customer is going to talk to her husband and will call us back if they want us to order the part. Part number W11200557. Customer is aware that the board is not in stock."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LF5
Near Jordan, MN 55352
Phil
Job Details: 07/23/2021
No ice and not dispensing water. This is the unit with the icemaker that gets all iced up and has the rear wall that gets all iced up and rusty. (by FW)
We serviced a
GE WASHER TOP LOAD
Model GTWN3000M2WS
Near Bloomington, MN 55431
Phil
Job Details: 07/23/2021
"The washer will fill with water and wash OK but gets flaky when it needs to drain and spin. If the unplug the unit and plug it back in, it will spin OK. (by FW)"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SG/AA
Near Eden Prairie, MN 55347
Phil
Job Details: 07/23/2021
The customer said the burner temps are not right and the oven smells terrible. (by FW)
We serviced a
FRIGIDAIRE DRYER- GAS
Model RUBBEDOFF
Near Becker, MN 55308
Matt
Job Details: 07/23/2021
"Customer complaint is, EC DR not working properly. Inspected dryer and could not find a model or serial number. Customer had dryer partially disassembled. I attached some pictures of how I found it. I cant find any tech or parts diagrams because I dont have a model number. Customer is going to need to replace the dryer."
We serviced a
KENMORE REFRIGERATOR
Model 106.565324
Near Monticello, MN 55362
Phil
Job Details: 07/23/2021
The unit is not dispensing ice properly. Ice is getting clumped up. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Minneapolis, MN 55447
Phil
Job Details: 07/23/2021
Both brackets for the upper rack are broken. Ordered new ones. (by FW)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX500BW0
Near Shakopee, MN 55379
Phil
Job Details: 07/23/2021
The washer is not spining at all. The unit drained just fine and then when it went to spin the lid lock started flashing. I suspect the actuator might be the issue. This takes the actuator we stock - WPW10006355 (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Elk River, MN 55330
Matt
Job Details: 07/23/2021
"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted customer to install new drain pump and hose. Customer approved repairs. Installed new drain pump and drain hose. Tested washer and its working great. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5ShEXNS03
Near Maple Grove, MN 55311
Phil
Job Details: 07/23/2021
The fresh food section has some stuff freezing. The control was set to 39 degrees and zero. Not everything is freezing. They are going to put a thermometer in the unit and see what the temps actually are. (by FW)
We serviced a
KENMORE DISHWASHER
Model 665.16912
Near Champlin, MN 55316
Phil
Job Details: 07/23/2021
The dishwasher fills with clean water by itself. Most likely needs a new valve. We stock the valve. Part number is WP8531669. (by FW)
We serviced a
LG MICROWAVE
Model LMVM2033BM/00
Near Elk River, MN 55330
Matt
Job Details: 07/23/2021
"Customer complaint is, press heat time doesn't WORK & door keypad- needs to be RESET unplugged then plugged back in to strt. Inspected and tested microwave. Microwave is working perfectly for me. All the buttons work, fans and lights. Everything is working for me. I cannot get this thing to fail."
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Dayton, MN 55327
Matt
Job Details: 07/23/2021
"Customer complaint is, WATER IN BACK FROZEN UP- DRIPPED ABOUT FEW CUPS OF WATER FROM ICE MAKER. Found the ice fill cup was frozen. It must have froze up when the filter housing failed and was just trickling in. Defrosted freezer compartment and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near Rogers, MN 55374
Seth
Job Details: 07/23/2021
"Dryer will not always spin or drain. Customer has to play with display to get it to work and it only does so intermittently. Upon arrival I listen to the customer and he noted a clicking noise when it tried to go into drain and spin. Tested and found the actuator was playing up. I replaced it I tried to calibrate unit but it did not want to go through automated testing and the draining function did not work. And I was able to get draining function to work intermittently. Control board seems to be getting lost and not always sending power when it should to the drain pump weather drain or spinning. Part is on order.; used 1 WPW10006355 (ACTUATOR) from stock, ordrd 1 W10480104 (Board)"
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3200UC/01
Near Champlin, MN 55316
Seth
Job Details: 07/23/2021
Customer complains that the washing machine will not open and its stuck with closed water inside. Upon arrival and inspection I found a sock was stuck in the drain pump. I emptied the cavity drain thoroughly cleaned the pump housing and reassembled. Tested multiple times in unit is draining great.
We serviced a
FRIGIDAIRE RANGE- GAS
Model LFGF3052TFC
Near Maple Grove, MN 55369
Seth
Job Details: 07/23/2021
Replaced the inner door glass and cleaned up. Range is now fixed.