We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9200LQ0
Near Kimball, MN 55353
Seth
Job Details: 09/28/2022
"Replace that cut off kit and tested. Its cycle between 232 and 106?F. The dryer is now fixed. The customer cleaned the dryer vent himself but it still is underneath the 20 miles an hour we expected at the side of the house. I spoke with the tenant about it and explained that there would be no warranty on these new parts since the vent was flowing at 20mph, and could cause the thermal fuse to blow because of lack of flow"
We serviced a
WHIRLPOOL DRYER- GAS
Model DBVH520EJ2WW
Near Rogers, MN 55374
Phillip
Job Details: 09/27/2022
Customer complaint was the dryer is not heating at all. I turn the dryer on time dry and found it was not heating. I tested the relays on the board and all tested good. I tested the thermal fuses and all tested good. I test the heater and found the outer coil is bad. Quoted for the assembly. Ordered part from Sundberg. Wifes cell 612-237-1392; ordrd 1 WE11X20397 (ELEMENTS & REAR PAN ASSM.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS03
Near Minneapolis, MN 55436
Adam
Job Details: 09/27/2022
Water valve failed and was continuously dripping water from the ice maker fill tube. Replaced the water valve. Now unit is working properly this is a different issue then the ice maker and need to get paid from American home shield; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9200P01
Near Monticello, MN 55362
Seth
Job Details: 09/27/2022
"Customer complaints of washer leaks. Upon arrival and inspection I found the water inlet hose was leaking as well as the drain pump. I replaced the hose and the pump. We let it run for about 15 minutes and the leaking stopped. The washer is now fixed.; used 1 WP3363394 (DD DRAIN PUMP) from stock, pckd up 3 5/8 (Hose)s"
We serviced a
JENN-AIR COOKTOP- ELE
Model JEC8430ADB
Near St. Cloud, MN 56301
Seth
Job Details: 09/27/2022
"I replaced the failed infinite switch it fell apart as I uninstalled it. The burner on light still persisted. It could be any of the other inf switches WP74007840, WP74007840 qty2. Please get autho, order parts, and reschedule.; saved tckt"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model CGM2761JQ0
Near St. Cloud, MN 56301
Seth
Job Details: 09/27/2022
"Not drying well multi-family location. The duct was 50% blocked, I cleaned it and tested the duct it now is right at 20mph. Please call and collect the owner will need invoice for taxed and expenses."
We serviced a
KENMORE DRYER- ELECTRIC
Model 11085862400
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/27/2022
No heat. Upon arrival and inspection I checked the vent and it had over 20 miles an hour. So I pulled apart the inspection cover and checked the thermal fuses and found the element had failed. Replaced failed element and watched three cycles with my thermocouple. The temperatures looked great and never exceeded 203?F on the high and 109? on the low. The dryer is now fixed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13733K601
Near Apple Valley, MN 55124
Delton
Job Details: 09/27/2022
Dishwasher had 7 blink error when i got here and was still water in bottom of dishwasher which appears that it stopped mid cycle. Customer said that since i was here a month ago she uses the dishwasher almost everyday. So it was ran a lot during the month before it gave the error.Previous company replaced sump assembly and control board. At this point I dont know what is causing it. Service mode runs all functions and is working good as im here.PW: Not sure what you want to do next? Replace control board again to make sure? (I think We were the 2nd opinion company sent out a month ago); saved tckt
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FTFB4000GS1
Near Eagan, MN 55122
Delton
Job Details: 09/27/2022
Found that the tub spider broke and tub is banging around on inside when spinning.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV0J3000EW/A2
Near Eagan, MN 55123
Delton
Job Details: 09/27/2022
Found that the heating element is bad and not heating at all. Customer approved estimate. Replaced element and cleaned out inside dryer of lint build up. tested and dryer is cycling heat and working good.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RS253BAWW
Near Minneapolis, MN 55424
Nate
Job Details: 09/27/2022
"Not cooling in fresh food section. 51 degrees. Found the evaporator was totally iced up, a big block. Spent an hour steaming it all off. Evaporator cover had some broken insulation. Fixed that with special glue. Heater ohmed good (96 ohms). Fuse ohmed good (zero). Ohmed heater from board too. Ohmed good. Has a bad board. Removed board, we do not carry that relay. Had to order a new board. "
We serviced a
ELECTROLUX REFRIGERATOR
Model EI28BS56IS9
Near Minneapolis, MN 55424
Phillip
Job Details: 09/27/2022
"Customer complaint was water leaking from the back of the refrigerator. When I arrived, the customer said that the water supply in the basement to the fridge was turned off. I went in the basement and turned water supply back on and found water dripping from the waterline connection to the water valve. I replaced the feral and nut and made sure it was tight but water was still leaking now from the bottom of the valve. I replaced the whole water valve assembly and verified no water is leaking. ; used 1 242252702 (VALVE) from stock"
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Saint Paul, MN 55105
Delton
Job Details: 09/27/2022
Replaced door and switch holder. Tested and microwave is heating and working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Minneapolis, MN 55407
Nate
Job Details: 09/27/2022
"Everything checks out good except evaporator hangs over past the edge of the pan. Bent the evaporator back further, also added on an extension to the pan with vent metal. Then after putting evaporator cover on, put in defrost and it defrosted the frost and zero drips of water running down into the back of the fresh food section."
We serviced a
ELECTROLUX DISHWASHER
Model WWBD2400HW0
Near Minneapolis, MN 55414
Nate
Job Details: 09/27/2022
"Not circulating water. Found a bad motor, and a bad drain pump. Coming back Tuesday to install. ; ordrd 1 154859201 (Motor/pump assembly) and 1 A00126501 (Drain pump)"
We serviced a
KENMORE DISHWASHER
Model 665.13579K700
Near Minneapolis, MN 55406
Nate
Job Details: 09/27/2022
"Dishwasher stops around 30 minutes, gurgles and makes funny sounds but doesnt wash. I put in test mode and it went all the way through great. Then ran it for 55 minutes and it ran great. Fill valve works perfectly, float isnt gunked up. It drains great. Washes great. Best educated guess is that the main PCB is failing Ordered new board. ; ordrd 1 WPW10084142 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Otsego, MN 55330
Matt
Job Details: 09/27/2022
"Customer complaint is, TRIPPING THE BREAKER. Inspected and tested. Refrigerator trips the breaker every time within a few seconds, even when plugged into a different outlet. When I unplug the evaporator heater it turns on and starts cooling. In test mode the heater is getting 120V but as soon as I plug it in, it trips the breaker. The heating element ohms out at 24ohms. It test good, but its the only thing thats tripping the breaker. I quoted customer $344. to install new heater. Customer approved repairs. Installed new heating element and tested. Refrigerator is now fixed."
We serviced a
LG DRYER- ELECTRIC
Model DLE3500W
Near Saint Paul, MN 55102
Nate
Job Details: 09/27/2022
"Washer and dryer were flip flopped as to where they should be sitting. I moved the washer into the right spot, next to the drain in the wall and the water connections. Moved the dryer into the spot directly in front of vent hole, removed 6 ft of vent, now the vent to the wall is 6 inches. The vent was disconnected before because it was stretched too far, lint was built up all over wall behind dryer and on floor. We swept and mopped all the lint up before moving the washer into that spot. Just charged trip charge."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Maplewood, MN 55109
Nate
Job Details: 09/27/2022
"Motor running loud, and it appears the lower spray arm is binding up and causing water to spray in corner and leak. Seal looks good around frame. Quoted for new motor and lower arm assembly. Customer will get back to us. See attached photo."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Wayzata, MN 55391
Phillip
Job Details: 09/27/2022
Customer complaint was the water was leaking from the filter area. I removed the filter cover and found the filter head was broken into pieces. Today I replaced the filter head assembly. I installed one of the customers new water filters. I ran the water and verified no leaks. The freezer drawer sway bar had fallen out. I put the bar back in for the customer.
We serviced a
LG WASHER TOP LOAD
Model : WT4970CW
Near Roseville, MN 55113
Nate
Job Details: 09/27/2022
Water leaking through the drain line of washer. Tons of oil thats been leaking through transmission as well. Quoted for new drain line.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WM3470HVA
Near St. Cloud, MN 56303
Seth
Job Details: 09/27/2022
Wont turn back on after cycle runs. Failed capacitor on the PCB. I called and spoke with Jodi. Her rear bearing has 1/16in play she declined repairs.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Victoria, MN 55386
Adam
Job Details: 09/27/2022
Customer had fridge pulled out already. Water was leaking from water valve. Replaced water valve reinstalled waterlines. Then tested multiple times for leaks. After testing and no leakage buttons up back of unit. Customer reinstalled fridge back into original spot because he pulled it out. Now unit is working properly.; used 1 WP12544124 (Valve) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Blaine, MN 55449
Matt
Job Details: 09/27/2022
"Customer complaint is, THE BUTTONS ARE NOT RESPONDING. Inspected and tested. The UI is dead. I cant figure out if its the UI or the main board. We will need to order both. Part numbers W10854230 and W10742456. Both are not in stock. Customer wants us to see if we can find these parts and give him a ETA before ordering. Hes considering replacing the dishwasher because its got heavy deposits on the inside of the dishwasher.
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Victoria, MN 55386
Adam
Job Details: 09/27/2022
Customers complaint is leaking out bottom of unit. Looked right way at back of unit and noticed out the vent it was wet and heavy evidence of leaking. Run unit multiple times with top off and didnt see any leak or evidence of a leak. Tilted unit back to check underneath all was dry. Showed customer and explained about using 2 tablespoons of soap. Also to do an extra rinse will help. No parts needed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model BGHS2644KF0
Near Osseo, MN 55311
Phillip
Job Details: 09/27/2022
There are 2 issues. The fresh food section is not cooling and when they dispense ice there is a nocking sound from the dispenser. I found the diffuser door is not opening. Its getting voltage just not opening. The diffuser will need to be replaced. Something is causing the ice chute solenoid to chatter when ice is dispensed. Its either the dispenser assembly or the relay board. The user interface board does not appear to have relays in it. At this time the customer will not repair the dispenser issue. Part ordered from Sundberg. ; ordrd 1 241853801 (CONTROL - AIR BAFFLE)
We serviced a
KITCHENAID RANGE- GAS
Model KSEB900ESS6
Near Maple Grove, MN 55311
Phillip
Job Details: 09/27/2022
The outer glass on the oven was broken during the counter top install. Glass got stuck in the hinges. Today I replaced the outer glass and both hinges. The oven door shuts good. I looked at the dishwasher and raised the front legs up slightly. Its the best it can get.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Osseo, MN 55311
Phillip
Job Details: 09/27/2022
"temps have gone up, and neither section cooling well. The freezer fan was loud. I removed the rear panel and found the fan blade had come off the motor shaft and was laying next to the motor. The motor shaft was rubbing against the fan blade. Today I replaced the fan blade and defrosted the evaporator. I also put a pipe around the ice maker fill tube half pipe. The tube was extra."
We serviced a
MAYTAG RANGE- ELECTRIC
Model MER7662WS1
Near Maple Grove, MN 55369
Phillip
Job Details: 09/27/2022
Customers complaint is the front right burner stays on high it will not cycle down to low. When I turned the burner onto low it just stays on high and never cycles to low.Today I replaced the front right burner switch.
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6200GZ/A3
Near Minneapolis, MN 55421
Nate
Job Details: 09/27/2022
"Screaming when it runs. Found two bad support rollers. Replaced rollers, vacuumed out dryer, oiled rollers and pully. Runs great now. Nice and quiet. ; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5500BW0
Near St. Cloud, MN 56301
Seth
Job Details: 09/27/2022
Wont drain and spin. It worked perfect for me. I did a quick wash and did the self test.
We serviced a
LG REFRIGERATOR
Model LRFD25850SW
Near Minneapolis, MN 55437
Delton
Job Details: 09/27/2022
Found that water valve is not fully shutting off as the ice maker fill tube is frozen over. Ordering water valve will do both parts on return.; ordrd 1 5221jb2006k (Water valve)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Excelsior, MN 55331
Adam
Job Details: 09/27/2022
Unit is covering sane error code. Went through the service test and found out the control board had failed. There is no boards available customer doesnt want a used board.
We serviced a
BOSCH DISHWASHER
Model SHE4AM15UC/01
Near Maple Grove, MN 55369
Phillip
Job Details: 09/27/2022
The soap dispenser does not stay closed one is push forward. I found the little clip that holds the dispenser door shut is broken. It will need a new dispenser assemblyToday I replaced the soap dispenser assembly. The lid now locks good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF303CWG
Near Coon Rapids, MN 55433
Matt
Job Details: 09/27/2022
"Customer complaint is, OVEN NO HEAT. Inspected and tested. Found the bake element has failed. Needs a new element. . ; ordrd 1 316075103 (Bake element)"
We serviced a
LG WASHER TOP LOAD
Model WT7305CW
Near Rogers, MN 55374
Matt
Job Details: 09/27/2022
"Customer complaint is, LOUD GRINDING NOISE. Inspected and tested. Washer sounds great empty on a spin cycle. Ran washer through service test mode and everything was working normal. I started a load of towels on speed wash and after the first agitate cycle when it was changing over to spin it makes a nasty grinding noise. Its seems like its not completely changing over to spin and then grinding. When it does agitate or spin it sounds great. I think its probably the shifter on the transmission. "
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV231AGW/XAA
Near Saint Michael, MN 55376
Matt
Job Details: 09/27/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the belt was broken. Also the idler pulley is the old style with the bushing. Customer approved repairs. Installed new belt and idler pulley and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1500ADSA
Near Excelsior, MN 55331
Adam
Job Details: 09/27/2022
Installed spray arms from last diagnosis. Now unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Medina, MN 55340
Adam
Job Details: 09/27/2022
Unit would trip breaking an hour into cycle. Checked all connections and checked board to look for a burnt up relay. Everything looked good. Checked main wire hook up everything was tight. Also ohms out heater it ohms out weak. Quoted customer for new heater and installed heat. Unit worked great in test mode customer is going to let it run and let us know what happens
We serviced a
LG DRYER- GAS
Model DLGX9001V
Near Otsego, MN 55362
Matt
Job Details: 09/27/2022
"Customer complaint is, MAKES SQUEAKING NOISE WHEN RUNNING... WOULD ALSO LIKE VENT CLEANED OUT FROM DRYER TO THE OUTSIDE. Inspected and tested. Found the right rear roller was seized up.. Installed new right rear roller, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. The vent makes multiple turns and is really long and complicated and vents out the opposite side of the house. I recommended customer call a vent cleaning company. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79579302901
Near Otsego, MN 55330
Matt
Job Details: 09/26/2022
"Customer complaint is, Ice is forming on the bottom of the freezer. Inspected and found the evaporator drain is plugged and frozen over. I defrosted freezer and drain pan and cleaned out drain tube. Refrigerator is now fixed."
We serviced a
KENMORE REFRIGERATOR
Model 253.6880201
Near Minneapolis, MN 55418
Nate
Job Details: 09/26/2022
Replaced bad evaporator motor. Airflow is great now. He didnt have his wallet so he will call to make payment later today.
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/01
Near St. Cloud, MN 56301
Seth
Job Details: 09/26/2022
"Draining error, plastic in the pump I pulled it out and tested it. The dishwasher is now fixed. No additional charge it took 4 minutes."
We serviced a
GE DRYER- ELECTRIC
Model NBXR463EB2WW
Near Minnetonka, MN 55345
Adam
Job Details: 09/26/2022
Installed motor and blower because still was rubbing because the shaft on the motor was bent. Reassembled unit and now unit is working properly. Installed we16m15 and we17x10010
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9470WW1
Near Corcoran, MN 55340
Phillip
Job Details: 09/26/2022
Customer complaint was the start button was not working. I found that the user interface was bad and most of the functions left of normal are not working. Im ordering that user interface panel. ; ordrd 1 WPW10279709 (User interface)
We serviced a
SIEMENS WASHER FRONT LOA
Model WFWD8400UC/01
Near Maple Grove, MN 55311
Phillip
Job Details: 09/26/2022
"The customer complaint was fabric softener remains in the cup after the wash and sometimes they get a drain error. I removed the softener tray and cleaned with hot water. I used my steamer to try and clean the soap dispenser housing. The housing was full of soap build up and mold. I removed the drain filter and removed the debris. The drain pump is draining ok. The washer has seen better days. The panel is cracked, the top is loose and the gasket is full of mold. If the problem continues they would need a new drain pump assembly, soap dispenser assembly and possibly a new water valve assembly. I could not find a model tag to verify the model and serial number."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model LTG6234DQ2
Near Big Lake, MN 55309
Seth
Job Details: 09/26/2022
"Not spinning. Failed Lid switch was replaced. I tested both filling agitating , spinning, and draining. The Laundry Center now works great.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7800XW0
Near Becker, MN 55308
Seth
Job Details: 09/26/2022
No heat. Failed thermal and element I replaced them both. The dryer is working as designed but vent is blocked he will clean and fix the hood. ; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model A282
Near Cold Spring, MN 56320
Seth
Job Details: 09/26/2022
"Wont spin bad smell like burning. Failed transmission. "
We serviced a
KENMORE STACKED DRYER
Model 41792702200
Near St. Cloud, MN 56303
Seth
Job Details: 09/26/2022
Making a noise when I tumbles. Upon arrival an inspection I found the Baffles were loose and fall of miscellaneous. I remove the baffles and clean them reinstalled them and added one screw from my screw overflow bin. The dryer now sounds like a dead previously the customers pleased. No parts labor only.
We serviced a
GE WALL OVEN- ELECT
Model JKP55W0V1WW
Near Minnetonka, MN 55345
Adam
Job Details: 09/26/2022
Installed parts listed from last diagnosis. Reassembled unit then tested. Lower over baked at 350 for over 30 min no problem
We serviced a
HOTPOINT DRYER- ELECTRIC
Model HTX24EASKOWS
Near St. Cloud, MN 56303
Seth
Job Details: 09/26/2022
Replaced the thermostats and tested the dryer. It now heats and temperatures look great.
We serviced a
MAYTAG DRYER- GAS
Model MGD5770TQ0
Near South Saint Paul, MN 55075
Nate
Job Details: 09/26/2022
"A couple rollers are worn down and this causes the drum to sag, and black powder from rollers are staining their clothes. I didnt have the TS rollers on me, so I ordered some. Please note first appointment for the morning or 3-5 would work best for them. J13 labor and 14.05 per roller. ; ordrd 2 349241T (Roller)s"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SD4A
Near Saint Paul, MN 55107
Nate
Job Details: 09/26/2022
Detergent dispenser is broken. . ; ordrd 1 5304522704 (Detergent dispenser)
We serviced a
GE DISHWASHER
Model GSM2200V65BB
Near Saint Paul, MN 55105
Nate
Job Details: 09/26/2022
"Forgot to transfer cam over onto the new timer. Picked up a new cam from Dey, installed and now the detergent module locks into place. ; pckd up 1 Wd16x10012 (Cam)"
We serviced a
LG DRYER- GAS
Model DLE3777W
Near Minnetonka, MN 55345
Nate
Job Details: 09/26/2022
"Not tumbling and taking long to dry. Heats great. Need their vent cleaned. Also, had four bad rollers (old style). I replaced them with 4 new rollers from truck stock and oiled the rollers and vacuumed out an entire vacuum full of lint. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Plymouth, MN 55441
Nate
Job Details: 09/26/2022
"Can someone call owner to collect payment? Hes in a meeting and cant talk at the moment . Not draining and running loud. Found a bad drain pump. Also saw there is some play between drums, I let the owner know the bearing is in the early stages of going out. He wanted to still proceed with repair of drain pump. Replaced drain pump, ran on a speed wash. Washes and drains great now. Used 4681EA2001T from TS. Owner is in a meeting. ; used 1 4681EA2001T (DRAIN PUMP) from stock, states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFE28KSKGSS
Near Chaska, MN 55318
Adam
Job Details: 09/26/2022
Unit wasnt cooling properly in the fresh food section of fridge. Bottom drawer would freeze and top would be warm. Hooked up SmartHQ and found the fresh food evap fan had fail. Which would cause this issue also customer had there LED lights out. Found there was on burnt out. Replaced bad parts which are listed below and reassembled and tested unit. Now unit is working properly. Installed wr55x11132 led light and wr60x26866 fan. Plus did the software update which is called for this unit with SmartHQ.
We serviced a
LG DRYER- GAS
Model DLGX4371K
Near Victoria, MN 55386
Adam
Job Details: 09/26/2022
Unit was making loud noise when running. Disassembled to find source of failure. Found the front roller had seized up. Quoted customer for roller replacement. Customer also wanted all the rollers cleaned up and inside unit. Removed each roller from shaft cleaned and oiled and reinstalled. Reassembled after part was replaced and maintenance was completed. Tested unit and it sounds great. Unit is working properly now. CK Auth# E99NMR; used 1 4581EL2002h (ROLLER) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.739521
Near Chanhassen, MN 55317
Adam
Job Details: 09/26/2022
Unit wasnt heating. Took off kick plate to watch igniter. Which it wasnt glowing or getting power to the igniter. Disassembled unit to test all the thermostat. Found there was a bad thermal fuse. Quoted then replaced fused. Also cleaned and did a maintenance clean up. Now unit is heating properly used WP3392519 from truck stock
We serviced a
KENMORE DRYER- GAS
Model 11070912990
Near Rosemount, MN 55068
Delton
Job Details: 09/26/2022
"Found that thermistor is open and cut power to heat. Customer approved estimate. I replaced thermisor, tested heat and heat spiked with dryer vent connected. I found that it appears to be not fully attached inside house and with flex venting in small area that is hard to get to (see picture) i informed customer that it would need to be fixed and vented properly for the dryer to work effectively and not blow the safety thermistor again. Dryer itself is working good.; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6120201
Near Lakeville, MN 55044
Delton
Job Details: 09/26/2022
"Replaced timer, tested, wiggled timer knob and is secure. Heater is on and dryer is working good. Customer has cut out the decking that covered the vent. Dryer is cycling heat good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE8616ACE
Near Dayton, MN 55327
Matt
Job Details: 09/26/2022
"Customer complaint is, WONT START-THINKS MOTOR LOCKS UP WHEN TRIED TO START DRYER. Customer said that it was tripping the breaker and its squealing intermittently. Inspected and tested. Found the dryer was running, but no heat. Disassembled and found the thermostat is fried. Also needs rear rollers. Quoted customer $400. to install new rollers and thermostat. Customer declined repairs for now and is going to look into replacing the washer and dryer with Speed Queens. There both 22 years old and customer has a Speed Queen set at the cabin and really likes them. Thermostat part number is WP3387137."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burnsville, MN 55306
Delton
Job Details: 09/26/2022
"Compressor now wont turn on. I jumped and supplied power directly to it and compressor just hums. By replacing the relay last time it must of just been enough to run the compressor and then now its completely bad.Needs compressor, sealed system repair. Call into autho.; saved tckt"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV219AEW/XAA
Near Eden Prairie, MN 55347
Delton
Job Details: 09/26/2022
"Belt fell off again. I put belt back on and I showed the customer that if i manually turn the drum backwards the belt will fall off and hear a bang as the idler wheel slips off. Customer states she didnt do that and that it did it by itself. I am not seeing anything wrong as im here.Either we get paid or if they call back itll have to be transferred for 2nd opinion as we cant keep going back if it is user error.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Minneapolis, MN 55436
Delton
Job Details: 09/26/2022
"Added drain kit, refrigerator now draining to drip pan and no longer leaking onto bottom underneath crisper drawers. Also freezer drawer seal had slight gap. Used heat gun and molded seal and is now sealing all the way around. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF34H9950S4/AA
Near Minneapolis, MN 55410
Delton
Job Details: 09/26/2022
Found that evaporator drain tube was clogged and rubber got brittle and clogged drain. Customer approved estimate. I replaced with drain kit and evaporator now drains and no longer should leak onto bottom of crisper drawer.Note: when checking evaporator the crisper drawer cover (that flips up when opened) was already cracked on one side and the other side plastic tab broke off and now will not stay in place. I showed customer and she decided to go without the cover but if she calls back order part# DA97-14620A quoted for the part#.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
SPEED QUEEN DRYER- GAS
Model ADG3SRGS113TW01
Near Champlin, MN 55316
Matt
Job Details: 09/26/2022
"Customer complaint is, SQUEAKING WHILE TUMBLING. Inspected and tested. Found the left rear roller was wearing out and was squealing.Installed new rear rollers and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
LG DRYER- ELECTRIC
Model DLEX2655V
Near Saint Michael, MN 55376
Matt
Job Details: 09/26/2022
"Customer complaint is, WONT DRY FAST- TOWELS TAKE 5 CYCLES TO DRY. Inspected and tested. Found the dryer was heating, but was quick cycling. I disconnected vent and now dryer is cycling perfectly between 210F and 130F and airflow on back of dryer is 26mph. The vent goes out the second story wall so I cant check airflow on outside of house. The venting material behind dryer is the flexible foil material. I advised customer to replace the foil vent and have the vent cleaned before using."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Otsego, MN 55374
Matt
Job Details: 09/26/2022
"Customer complaint is, SUDES/WATER ON THE FLOOR, LEAKS SOME INTERMITTENTLY FROM THE BOTTOM OF WASHER. Inspected and tested. Found the door bellow is wore through and has holes in multiple spots. Theres a service bulletin for this exact issue. It says to replace the bellow and the ACU for excessive vibration. Customer just wants to replace the bellow. No more leaks. Washer is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US
Near Minneapolis, MN 55408
Delton
Job Details: 09/26/2022
"Found that water valve leaks and then corroreded the wires for the turbidity sensor and broke them (see pictures) which then also looks like it corroded the drain pump. So it needs water valve, turbidity sensor, wire harness, drain pump.Due to the cost and labor intensive it would costs as much as new dishwasher. Customer declined and will purchase new dishwasher."
We serviced a
LG WASHER FRONT LOA
Model WM2101HW
Near Minneapolis, MN 55431
Delton
Job Details: 09/26/2022
Found that rotor splines are stripped. Ordering new rotor and rescheduling.; ordrd 1 4413er1003a (Rotor)
We serviced a
MAYTAG DRYER- ELECTRIC
Model Medb200vq0
Near Minnetonka, MN 55305
Nate
Job Details: 09/26/2022
"Not heating and taking a long time to dry. Not able to check vent because its upper level. But found a broken heating element. Replaced element and it heats great now. Vacuumed out a ton of lint, and oiled rollers and pully. Told customer they can disconnect vent and try and cycle to see how quickly it dries when it has good air flow. They will get vent cleaned too. Used WP8544771 from TS. Charged BB.; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHGXLS01
Near Maple Grove, MN 55311
Phillip
Job Details: 09/26/2022
"Customer complaints are the ice maker is not making ice, water leaking out the back from the ice fill tube and veggies freeze in the bottom of the fresh food. The customer is missing the crisper pan, the meat pan is cracked and was loose. Advised the customer that veggies can freezer in the lower section. The pans are not covered. The ice maker fill tube was frozen so water was shooting out the back. I thawed the tube out. The ice maker filled with water just fine. Crisper pan WP2188656Meat pan WP2188662"
We serviced a
KENMORE WASHER TOP LOAD
Model 796.51973.610
Near Osseo, MN 55311
Phillip
Job Details: 09/26/2022
"Customer complaint is the pedestal washer over filled with water. I ran the washer, and it started to fill and almost overfilled with water. My diagnosis is a bad pressure switch. I quoted the customer and Im ordering the pressure switch. ; ordrd 1 6601ER1006F (SWITCH - WATER PRESSURE SENSOR)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDB980BW0
Near Osseo, MN 55311
Phillip
Job Details: 09/26/2022
The customer said when they used the dryer it had a burn smell. ; used 1 DUCT-90 (DE904 90 ELBOW) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Maple Grove, MN 55311
Phillip
Job Details: 09/26/2022
complaint was the dishwasher stops mid cycle and is leaking from underneath. I first checked for any fault codes and a few were in the history. The most recent two were for the diverter not finding home position . I started the dishwasher and let it run and found water is leaking from the diverter. It would need a new sump assembly. Today I replaced the wash motor assembly. I ran a diagnostic test to reset the main board. I ran a short cycle and all is working good.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AQ/A2
Near Elk River, MN 55330
Phillip
Job Details: 09/26/2022
"The complaint is the door was not shutting and would not latch. I found that when the strike on the door went into the latch the latch mechanism is broken. Today I replaced the door latch h assembly. The door now shuts and it starts a cycle. I let run in a quick wash and there were no issues. ; O-emld tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 79572023110
Near Elk River, MN 55330
Phillip
Job Details: 09/26/2022
"The customers complaint is the whole unit stopped cooling. When I arrived I found the refrigerator was unplugged. The customer plugged it back in. The compressor and all the fans started right up. I let run for a few minutes. Its not getting cold and the compressor does not sound good. The high side line on the compressor is not getting warm, all this indicates a fail compressor. The compressor is a Lg compressor. Please have this transferred. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV328AGW/XAA
Near Rogers, MN 55374
Matt
Job Details: 09/23/2022
"Customer complaint is, TUMBLES, WONT HEAT. Inspected and tested. Found it was heating, but the coils failed after 3 cycles. Installed new coils and tested. Dryer is heating great and cycling between 200F and 110F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80H9970US/AA
Near Bloomington, MN 55437
Delton
Job Details: 09/23/2022
"Found that there was debris and piece of broke glass that was stuck in drain pump causing it not to drain. Cleaned out debris, tested and dishwasher is drianing and all functions are working good.Customer said kickplate broke off from door and bent to where it couldnt be put back on and he threw it away and wants a new one. I doubt this is covered? Or customer said we can ship it and he will put it on customer is unhappy and wants a new kick plate I informed him we will have to check with AHS and get authorization.Kick plate part# DD97-00226A; saved tckt"
We serviced a
GE REFRIGERATOR
Model GIE21GSHCSS
Near Eden Prairie, MN 55347
Adam
Job Details: 09/23/2022
Condenser fan was broken. There is no fans available. We installed a computer fan. Mounted it there is no rattle noise and was able to use bracket which was there before. Unit is now operating correctly. The fan is higher pitch then normal being a different style fan
We serviced a
GE DISHWASHER
Model GSM2200V65BB
Near Saint Paul, MN 55105
Nate
Job Details: 09/23/2022
Detergent dispenser doesnt stay closed. I needed to transfer the cam from the timer to the new timer. I have the timer at my house. Coming back Monday to install it on the new timer. ; schdld next appmnt for 9/26 MON !
We serviced a
AMANA DRYER- GAS
Model LG8219W2
Near Minneapolis, MN 55431
Delton
Job Details: 09/23/2022
"Found that the gas coils would stop turning on heat after 10 minutes. Customer approved estimate. Replaced gas coils, tested and dryer is cycling heat and dryer is working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6500GV/A301
Near Rogers, MN 55374
Matt
Job Details: 09/23/2022
"Customer complaint is, WONT SPIN- THINKS BELT BROKE. Inspected and tested. Found the belt was broken and the idler pulley had seized up and fallen off. . Installed new belt and idler pulley. Tested and dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Edina, MN 55436
Delton
Job Details: 09/23/2022
"Replaced sump assembly, tested and no more leaks, all functions are working good."
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLBL3
Near Eden Prairie, MN 55346
Delton
Job Details: 09/23/2022
"Replaced sump/motor assmebly and latch kit, tested and dishwasher is running and door opens/closes smoothly. Dishwasher is working good.; used 1 8194001 (LINKAGE KIT) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXESS
Near Maple Grove, MN 55311
Matt
Job Details: 09/23/2022
"Customer complaint is, Water is pooling under bottom of FF drawer. The FF evaporator drain is plugged. Installed new drain kit and tested. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H6300EG/A301
Near Elk River, MN 55330
Matt
Job Details: 09/23/2022
"Customer complaint is, NOISE LIKE SOMETHING IS LOOSE IN THE DRUM? Inspected and tested. Found the belt had wore all the way through the idler pulley and was squealing and one of the rear rollers was seized up. . Installed new idler pulley and 4 new rollers. Vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 4 4581EL2002h (ROLLER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near Otsego, MN 55330
Matt
Job Details: 09/23/2022
"Customer complaint is, TRIPPING THE BREAKER. Inspected and tested. Refrigerator trips the breaker every time within a few seconds, even when plugged into a different outlet. When I unplug the evaporator heater it turns on and starts cooling. In test mode the heater is getting 120V but as soon as I plug it in, it trips the breaker. The heating element ohms out at 24ohms. It test good, but its the only thing thats tripping the breaker. I left the heater unplugged to see if it runs until I return to put the part in. I ordered the fan and defrost harness just in case. I want 2 hours on my return trip because Ive never done one of these and not sure how it comes apart. ; ordrd 1 WP2323198 (Evaporator heater) and 1 W11405276 (Fan and defrost harness)"
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Otsego, MN 55330
Matt
Job Details: 09/23/2022
"Customer complaint is, NO POWER. Inspected and tested. Found the UI is unresponsive. I cant get it to turn on by power cycling it. The light on the board is on steady. Theres a service bulletin for this exact problem. It says to replace both the UI and main board. Part numbers are WD21X32005 and WD21X24902 if customer calls back and wants us to order the parts."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Saint Michael, MN 55376
Matt
Job Details: 09/23/2022
"Customer complaint is, E4 & F8 WATER IN THE PAN & WONT DRAIN. Inspected and tested. Found water in the pan underneath by the float. The supply line elbow fitting is all corroded and leaking. Also found the heating element bushings are gone and water is leaking out the back onto the floor. This is a known issue and theres a service pointer for it. Customer is going to call Whirlpool first and see if they will cover repairs. Part numbers are W10685193 and W11537778 if customer calls back and wants us to order the parts."
We serviced a
AMANA REFRIGERATOR
Model ASD2575BRS01
Near Burnsville, MN 55337
Delton
Job Details: 09/23/2022
"I replaced water valve and it is still tripping the gfi wall outlet when I dispense water several times. I ran extension cord to another gfi wall outlet and did not trip that outlet.I suspect its a bad gfi outlet because there is no led light showing that it is protected.Call into autho and transfer call to an electrician.If problems continue after the electrician, order dispenser and UI board since power runs through that.Ice door assembly wpw10616141; UI wpw10397946; saved tckt"
We serviced a
MAYTAG RANGE- DUAL FUEL
Model MER6772BAB
Near Farmington, MN 55024
Delton
Job Details: 09/23/2022
Pulled board for refurbishing.; saved tckt
We serviced a
SAMSUNG STACKED WASHER
Model WF45R6100AC
Near Eden Prairie, MN 55344
Adam
Job Details: 09/23/2022
Unit wouldnt drain. Customer just had best by out to stack the units. Checked the drain hose. It was about a foot down in the drain in the wall. Took it out so it was about 5. Also cleaned out the drain filter which was extremely plugged up. Once that was clear. It drain great. Now unit is working properly. Also checked the other unit also.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB751SCS0
Near Eden Prairie, MN 55347
Adam
Job Details: 09/23/2022
"Unit was leaking out the front when the top spray arm was running. Found that the seal was bad on the unit. Quoted to replace the door seal and bottom seal. Installed parts and ran unit multiple times and it never leaked. Let customer know its harder to close just a little bit because its a new seal after a while it will get easier ; used 1 154827601 (TUB GASKET), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"
We serviced a
GE REFRIGERATOR
Model GFE26GSK8SS
Near Chaska, MN 55318
Adam
Job Details: 09/23/2022
Unit making loud noise randomly. Used SmartHQ and tested all the fans. Found the FF evap fan making noise. Replaced the fan and updated units software. Put unit back in test mode and tested all function. Now everything is working properly without error code. Also put unit in defrost while repairing to clear out frost.
We serviced a
LG MICROWAVE
Model LMV1813ST/02
Near Chaska, MN 55318
Adam
Job Details: 09/23/2022
Unit wouldnt heat and turn table wont sound. Found once disassembled that the primary switch was bad. Replaced switch and tested unit. Everything now is working properly. Used truck stock switch; used 1 MICRO8 (1/4' MICROSWITCH) from stock
We serviced a
AMANA DISHWASHER
Model ADB1500ADSA
Near Excelsior, MN 55331
Adam
Job Details: 09/23/2022
Unit was cleaning properly noticed right away the spray arms are plugged up and one is cracked. Ordered spray arms for repair. Also. Listen to the motor everything else is running properly ; ordrd 1 WPW10491331 (Lower spray arm) and 1 WPW10448645 (Upper spray arm)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model 110.2613241
Near Saint Paul, MN 55104
Nate
Job Details: 09/23/2022
"Washer doesnt fill with water on a normal cycle and then when its not running, it fills slowly with water. Found a leaking water valve, and part of the valve is all plugged up as well. Replaced the valve, now it fills great and also doesnt leak when its not running. Used W11220230 from stock. Found the transmission is leaking some oil and rusty water. I let the customer know that the transmission is probably on its last leg. He still wanted to proceed with the valve repair since he just moved into the house and has other things to worry about at the moment. ; used 1 W11220230 (VALVE) from stock"