We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Saint Paul, MN 55104
Nate
Job Details: 09/23/2022
Not cooling in fresh food section. Needs evaporator fan. Fan is bad. 5304521244. Getting 120 vac but not running. Steamed all the ice off of the evaporator that had built up. Cleaned out ice in vent to fresh food.
We serviced a
KENMORE DRYER- GAS
Model 1107207700W
Near Saint Paul, MN 55109
Nate
Job Details: 09/23/2022
"They smelled gas when running dryer. Found that the one time they ran it was when they were using mineral spirits by the dryer. Checked air flow outside. Not great. 10mph, but a number of elbows in basement and then vent runs through the garage before going outside. Previous owner had vent cleaned right before they moved in a week ago. Air temp gets up to 275 in dryer, I vacuumed all lint out, and watched temps after cleaning out lint. Only a ten degree difference with vent disconnected from dryer vs connected. Doesnt seem to be an airflow issue. Bulkhead is cleaned out too. Used vent tape to connect vent at back of dryer better too. Cant find anything wrong, just seems to run on the hot side."
We serviced a
LG MICROWAVE
Model LMVM2075ST
Near Saint Paul, MN 55130
Nate
Job Details: 09/23/2022
"Microwave was dead. Checked 20 amp fuse, 120vac to ground at the fuse on both sides. Checked primary door switch and 120vac at the switch too. Found when I moved the black and red wires coming from the thermostat on the right side of the magnetron, behind the control panel, that the power would turn off and on. The thermostat is a little melted. I put new terminals on the thermostat and the customer will see if it dies again. Chances are though that it needs a new magnetron and mag thermostat. I cant find the Thermostat part number. DW can you please call the customer with a quote for those two parts and see if he wants me to come back to install them? I would need 2 blocks for this job if I do. ; saved tckt , states that autho needed"
We serviced a
GE LAUNDRY CENTER
Model WSM2700HAWWW
Near Minneapolis, MN 55413
Nate
Job Details: 09/23/2022
"Washer has been squealing. Took front panel off, transmission is rusty, has been flinging dirty rusty/oily water around inside the cabinet. The belt and pully are all oily and the belt is frayed and falling apart. Owner buying a new washer."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR5644A
Near Minneapolis, MN 55422
Nate
Job Details: 09/23/2022
Not heating. Found a blown fuse and clogged vent. Replaced fuse and did a vent cleaning. Runs and heats great now. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 09/23/2022
The left door flipper was broken. The customers were ok with the black one. I replaced the flipper and now the door shuts good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MS3
Near Maple Grove, MN 55311
Phillip
Job Details: 09/23/2022
Customer complaint is that it does not make ice. The customer put the arm down and it started to cycle. There was some ice in the mold that it pushed out. I found that when the arm was rotating the motor was skipping. The ice maker motor was stripping. I replaced the ice maker assembly. I ran a test cycle and it fill with water. ; used 1 5303918277 (ICEMAKER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Osseo, MN 55311
Phillip
Job Details: 09/23/2022
"temps have gone up, and neither section cooling well. The freezer fan was loud. I removed the rear panel and found the fan blade had come off the motor shaft and was laying next to the motor. The motor shaft was rubbing against the fan blade. On of the blade on the fan was broken off. I quoted for the fan blade and ordered the part. ; ordrd 1 5308000010 (EVAP FAN Blade)"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/08
Near Plymouth, MN 55446
Phillip
Job Details: 09/23/2022
"Water leaking out the ice maker compartment. The customer had turned the ice maker off. I pulled the ice maker out and found some ice sitting in the ice cup. It looks like water is dripping from the fill tube after the ice maker fills and the valve shuts. I advised the customer the issue can be with either the valve not sealing tight or air getting in the line and pushing water out. Most likely its a bad water valve issue. . AJU72992603 valve ; O-emld tckt , states that autho needed"
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model MISSING
Near Minneapolis, MN 55446
Phillip
Job Details: 09/23/2022
When you try to start the garbage disposal it just made a humming sound. I verified the motor was not stuck with the wrench provided. There were some visible rust on the bottom of the disposal. Advise the customer it just needs to be replaced. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS517STT0
Near Excelsior, MN 55331
Phillip
Job Details: 09/23/2022
The washer gasket has mold on it. Today I replaced the gasket. I ran a rinse and made sure there was no leaking. No issues and it drains good.
We serviced a
GE DISHWASHER
Model GDF620HMJ5ES
Near Minneapolis, MN 55416
Phillip
Job Details: 09/23/2022
"Customer complaint was the dishwasher is dead. I found the user interface is blank and has no lights on. Getting power to the dishwasher try to hook up the newfi device. It will power on but not connect to the dishwasher. Power getting to the user interface, the issue is the user interface. I called the customer bluebook and they wanted to think about it and call us back. WD21X23462"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Medina, MN 55340
Adam
Job Details: 09/23/2022
Unit would trip breaking an hour into cycle. Checked all connections and checked board to look for a burnt up relay. Everything looked good. Checked main wire hook up everything was tight. Also ohms out heater it ohms out weak. Quoted customer for new heater and rescheduled ; ordrd 1 W10703867 (Heater)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18G2NW2
Near Brooklyn Park, MN 55429
Phillip
Job Details: 09/23/2022
"Customer said water is leaking down from the freezer in the fresh food compartment and landing on the top shelf. I found frost inside the air duct but no ice buildup. I defrosted the frost and put some foam and perma gum around the refrigerator air tower. I also found the refrigerator door it was pulling away at the bottom I push the gasket back in and put some grease around the door gasket. If the issue continues it will most likely need a new refrigerator door gasket and a freezer drain kit. I called the customer for payment but they did not answer. I left a message to call the office to may the payment. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model DFE29JGDABB
Near Maple Lake, MN 55358
Seth
Job Details: 09/23/2022
Water leaking. FF section duck bill was plugged. I cleaned the drains and defrosted the FF evap fan. I also updated software on the fridge it had 4 updates. The fridge is now fixed.
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH6500AWW
Near Albertville, MN 55301
Seth
Job Details: 09/23/2022
"Wont spin. Failed rear bearing tub, spin basket, door boot all bad. Please send into autho.; saved tckt"
We serviced a
JENN-AIR COOKTOP- ELE
Model JEC8430ADB
Near St. Cloud, MN 56301
Seth
Job Details: 09/23/2022
"Burner on indicator sticks on and bad knob. The infinite switch 12002121 has failed, knob WP7737P245-60. Please check with autho if they cover this issue, and order parts and reschedule. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH3
Near Sartell, MN 56377
Seth
Job Details: 09/23/2022
On sump assembly is open.
We serviced a
FRIGIDAIRE CLEANING- DRYER
Model FASE7021NW0
Near St. Cloud, MN 56303
Seth
Job Details: 09/23/2022
I clean the spot the dryer and the duct and tested and found the wind speed was 19.7 to 20 miles an hour outside and 27 miles an hour inside. The dryer is now cleaned.
We serviced a
GE REFRIGERATOR
Model GSL25JGCC LS
Near Saint Joseph, MN 56374
Seth
Job Details: 09/23/2022
"Not cooling consistently. Upon arrival and inspection I found the fan was pulsing, and the evaporator would not frost up completely. I did a 20 minute refrigeration test and found it has a bad sealed system. Unit would need a fan and control board as well as a sealed system repair. She will replace it."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9200LQ0
Near Kimball, MN 55353
Seth
Job Details: 09/23/2022
"Not heating. Failed vent, blown cut-off. The tenant will fix the vent and we will fix the dryer.; ordrd 1 279973 (Thermostat cut off kit)"
We serviced a
GE REFRIGERATOR
Model GFE29HMEIES
Near Minneapolis, MN 55427
Nate
Job Details: 09/23/2022
Condenser fan wasnt running. Ordered a new main PCB and a new condenser fan. Replaced the fan first. Runs great now .
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AQ/A2
Near Elk River, MN 55330
Phillip
Job Details: 09/22/2022
The complaint is the door was not shutting and would not latch. I found that when the strike on the door went into the latch the latch mechanism is broken. I am ordering a new door latch assembly.; ordrd 1 WP8182634 (SWITCH - DOOR)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A7DSP/A2
Near Elk River, MN 55330
Matt
Job Details: 09/22/2022
"Customer complaint is, NOT SPINNING AND/OR WASHING and giving a nf error. Washer does not have a model and serial number sticker. This washer was part of the recall and had the repair done to it and the new sticker put on. I found a sticker underneath the control panel that had the model number on it. Inspected and tested. Found the hot side of the fill valve has failed. After removing the water lines, I found that the hoses are burst protected hoses and the hot water hose was set off so no hot water would go in. Customer approved repairs. I installed new hot water hose and tested. Washer is working great, so I dont need the valve. Washer is now fixed. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Excelsior, MN 55331
Adam
Job Details: 09/22/2022
was spinning freely. Put unit in diagnostic mode and found no matter what would give the error code. On ServiceMatters went through test three and found that the sensor was bad. Ordered sensor and rescheduled customer; installed WPW10178988 (Sensor) tested unit and agitate and spin work properly.
We serviced a
BOSCH DISHWASHER
Model SHS63VL5UC/07
Near Champlin, MN 55316
Phillip
Job Details: 09/22/2022
Customer complaint was the dishwasher was draining and beeping. Today I watched it run and found water leaking from the water valve. I replaced the water valve and made sure it was not leaking.
We serviced a
ROPER WASHER TOP LOAD
Model RTW4100S01
Near St. Cloud, MN 56303
Seth
Job Details: 09/22/2022
Wont drain or spin. Failed lid lock was replaced. It spun and drained great. The washer is now fixed.; used 1 WP8318084 (LID SWITCH) from stock
We serviced a
LG DRYER- GAS
Model DLGX3471W
Near Minneapolis, MN 55417
Delton
Job Details: 09/22/2022
"High limit thermostat was open and cut power to heater. Customer had replaced venting after the fact. ; used 1 DC96-00887C (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Saint Paul, MN 55104
Delton
Job Details: 09/22/2022
Found that the plug in must of been kinked and wire broke off inside so no power is going to fridge. Power cord/harness would need to be replaced. Customer will try and splice a new plugin head himself and will call back if he wants us to order part and have us do it.Power cord/wire harness W11218258.
We serviced a
KENMORE RANGE- GAS
Model 79074233314
Near Elk River, MN 55330
Matt
Job Details: 09/22/2022
"Customer complaint is, THE BROIL WORKS BUT NOT THE BAKE. Inspected and tested. Found the bake ignitor has failed. Customer approved repairs. Installed new ignitor and tested. Oven is heating great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ATEE9ASP175TW01
Near Minneapolis, MN 55407
Nate
Job Details: 09/22/2022
Replaced bad heating element and vacuumed out dryer. Runs great now. Heats great.
We serviced a
AMANA WASHER TOP LOAD
Model ALW880QAW
Near Minneapolis, MN 55417
Nate
Job Details: 09/22/2022
"Replaced bad idler pully, belt and spring. Spins great now."
We serviced a
WHIRLPOOL STACKED DRYER
Model WED9470ww2
Near Saint Paul, MN 55104
Delton
Job Details: 09/22/2022
"Customer said it doing weird things, will randomly get garble or wont start and will get F70 error or drop time. F70 is communication error between user interface and control board.Dropped time could be from mix load door small load not hitting sensor, i am getting resistance on sensor. UI boards are not in stock and while im here dryer is working and cycling heat fine. without UI boards. Based on that customer will think about it versus a new one. If customer wants it a exact estimate will need to be given based on 2 man job and control board part being available.Center UI WPW10279709; UI right WPW10279773; control board WPW10256719"
We serviced a
GE DISHWASHER
Model GSM2200V65BB
Near Saint Paul, MN 55105
Nate
Job Details: 09/22/2022
"Timer was bad and not advancing unless you manually advance it. Replaced timer. Put it on a new wash, and it advanced nicely."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Ramsey, MN 55303
Matt
Job Details: 09/22/2022
"Customer complaint is, DRAIN ISSUES, IT STARTED OUT AS A DRAIN ISSUE BUT NOW THERE IS NO POWER AT ALL. Inspected and tested. Found the cord wasnt plugged in all the way. I started a heavy cycle and it filled, washed and drained great. The drain pump is chattering like something is in it. I removed the drain pump and didnt find anything in it. I reassembled and filled and drained the dishwasher 4 different times and its draining great. Im guessing the drain pump is failing intermittently, but not sure."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Saint Paul, MN 55108
Nate
Job Details: 09/22/2022
Wont complete a cycle or go into spin. I found a dress that was stuck under the wash plate. Cleaned that out after about a half hour of finagling. Also found a loose rotor. Used blue loctite to secure it. Nice and tight now. Ran it on a quick wash and rinse and spin. Runs great now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Minneapolis, MN 55418
Nate
Job Details: 09/22/2022
"Running loud. Has a bad transmission and hub. Replaced rusty transmission. Showed him how the washplate was rusted to the transmission. He said to go ahead and break the wash plate, I tried for a half hour to get it off without breaking it. I broke it off, gave him the part number for the wash plate and hes ordering that. The hub was stripped so I replaced that. ; used 1 W10528947 (HUB) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.6880201
Near Minneapolis, MN 55418
Nate
Job Details: 09/22/2022
"Fresh food has been warm lately, freezer fine. Evaporator frosts over nicely and heater works great. Evaporator fan is grinding and Ice has built up in vent from freezer to fresh food. DW I cant find part number for this fan motor and fan blade. Can you please look it up and call owner with quote for that? I attached photo of the sticker with model and serial. ; saved tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES0
Near St. Cloud, MN 56303
Seth
Job Details: 09/22/2022
Bake does not work. Failed element was found.
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Dayton, MN 55327
Matt
Job Details: 09/22/2022
"Customer complaint is, LEAKING DURING THE WASH CYCLE. Inspected and found the heating element bushings are gone. This is a known issue with this dishwasher. I cant run the dishwasher to test further. Installed new heating element and tested. It was leaking from the vent in the door now. The vent cap is loose. I tightened vent cap and tested. Dishwasher is working great and no more leaking. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Champlin, MN 55316
Phillip
Job Details: 09/22/2022
The ice maker compartment was all frosted up. Today I replaced the ice maker kit and adjusted the water line plus replaced the ice bucket.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/22/2022
Installed condenser fan from last diagnosis. Watched unit for 15-20 minutes got to 55 degrees before I left. Unit is working properly now
We serviced a
BOSCH DISHWASHER
Model SHE4AM15UC/01
Near Maple Grove, MN 55369
Phillip
Job Details: 09/22/2022
The soap dispenser does not stay closed one is push forward. I found the little clip that holds the dispenser door shut is broken. It will need a new dispenser assembly.; ordrd 1 645208 (Dispenser)
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESP/AA
Near Minneapolis, MN 55427
Nate
Job Details: 09/22/2022
"Fridge is all iced up behind evaporator. Steamed all the ice out. Has a broken door shelf and crisper drawer, and missing water dispenser button. Showed customer what each part costs but they will pass on purchasing those. 160 for the door shelf, 260 for crisper drawer, 50 for the button. Ended up replacing a bad temp sensor for evaporator and installed the drainage kit which includes the drain heat probe and insulation. ; used 1 DA82-01415A (DRAIN KIT) from stock, pckd up 1 DA82-01415ACM (Temp sensor)"
We serviced a
GE REFRIGERATOR
Model GSS25GSHPCSS
Near Rosemount, MN 55068
Delton
Job Details: 09/22/2022
"Ice maker motor is not cycling. CUstomer approved estimate. Replaced ice maker, tested and it cycled and filled. Ice maker is working good.; used 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US-00
Near Farmington, MN 55024
Delton
Job Details: 09/22/2022
"replaced evaporator cover and added drain kit, tested and drains correctly and no longer leaks. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6120201
Near Lakeville, MN 55044
Delton
Job Details: 09/22/2022
"Customer said it stopped heating. Found that now the timer is bad, it is intermittently heating as I can wiggle the timer and dryer will start heating. Bad contacts on timer. Ordering part and rescheduling.; ordrd 1 Wpw10186032 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Burnsville, MN 55306
Delton
Job Details: 09/22/2022
Found that compressor overload relay will trip after compressor runs for 10 seconds and compressor shuts off. I replaced overload relay. Tested and compressor turns on and is running for over 15 minutes and refrigerator is cooling and working good.; used 1 PRO41 () from stock
We serviced a
GE DISHWASHER
Model GDT645SSN2SS
Near Apple Valley, MN 55124
Delton
Job Details: 09/22/2022
"Found that dishwasher was only getting 35volts. Breaker was not tripped. I reset breaker and dishwasher comes on and all functions working good. I informed customer that if problem continues happening that an electrician will need to see why its losing power, bad beaker?Dishwasher is working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/22/2022
Installed parts from last diagnosis now unit is operating correctly. Put unit in test mode and made sure no codes were present. Installed DD82-01126B and DD82-01373A;
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW0
Near Eden Prairie, MN 55347
Adam
Job Details: 09/22/2022
WONT FULLY DRY THE CLOTHES AND SOMETIMES I SMELL BURNING. Removed toe kick panel to watch the flame and igniter. Found that the igniter was working properly but when the gas ignited the flame was really flat and would shut off after a few seconds so wasnt heating the drum and drying the clothing. Flat flame is an indicator of bad air flow. Checked the vent out side and the flap was stuck closed. Open flap and flame is correct now. Customer wanted vents cleaned. So cleaned out the dryer vents and now unit is working properly. Auth# 434R4F
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PDQ10
Near Eden Prairie, MN 55347
Adam
Job Details: 09/22/2022
Installed repaired board and unit is working great. Tested all the features and it works great.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA
Near Wayzata, MN 55391
Phillip
Job Details: 09/22/2022
Customer complaint was the water was leaking from the filter area. I removed the filter cover and found the filter head was broken into pieces. .; ordrd 1 DA97-06317A (Filter head)
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DUT7
Near Plymouth, MN 55447
Phillip
Job Details: 09/22/2022
"I called customer on my way to start it. She said it ran for 1 min then stopped. When I arrived the start button was flashing on 1 second then off 1 second. It just kept flashing that way. It was not a error but saying to start the cycle. I pressed start and it started right up. It only ran for a min then stopped again and the start button flashed. I tried several times. Sometimes it runs for 1 minutes and sometimes for 3-5. Sometimes it would not start at all. It sounds good, water level normal and no leaking. I it does have the U6 fault. I replaced the hall sensor. I wanted to replace the main board but the part I got was the wrong board. I started the dishwasher and it was working when I left. Please look for the correct part and contact the customer. If its still working then it may not need the board. I added pics of the board. Heavy rinse Heavy fast delicate; snapped 2 QuickPics, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Minneapolis, MN 55427
Phillip
Job Details: 09/22/2022
The door handle was broken. Today I replaced the door handle. I collected the BB price that was quoted.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHEXNS03
Near Minneapolis, MN 55436
Adam
Job Details: 09/22/2022
Water kept dripping in where the ice maker fill tube is. Found that the water valve is lightly stuck and keeps water on lightly all the time. When we replaced the ice maker unit has been working great till recently. This is a different issue and we need to get full payment from AHS. Ordered valve from Sundberg W10247725; ordrd 1 W10247725 (Valve)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FPES3085KFC
Near Minneapolis, MN 55429
Phillip
Job Details: 09/22/2022
The customer was asked to call for service because the burner was not working for a couple people in the house. The switch for the back right burner is a little flaky and sometimes does not work. On my first visit the customer told me she was ok with it and because of cost did not want to replace it.
We serviced a
ELECTROLUX RANGE- GAS
Model EI30GF35JSA
Near Rogers, MN 55374
Matt
Job Details: 09/22/2022
"Customer complaint is, BURNER OPERATION ISSUES, THE LEFT FRONT BURNER WON'T LIGHT. NO CLICKING OF IGNITER. ALL OTHER BURNERS WORK. Inspected and tested. Found the left front burner is not sparking. When you turn on the other burners it sparks. The spark harness has failed.Part number is 316580627 and is not in stock if customer calls back and wants to do the repair."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45R5100C/A3
Near St. Cloud, MN 56303
Seth
Job Details: 09/22/2022
Reconnect dryer vent at the wall. I connected it and brushed it out quick. The dryer duct is reconnected.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW5620HW0
Near Otsego, MN 55374
Matt
Job Details: 09/22/2022
"Customer complaint is, SUDES/WATER ON THE FLOOR, LEAKS SOME INTERMITTENTLY FROM THE BOTTOM OF WASHER. Inspected and tested. Found the door bellow is wore through and has a hole in it. Theres a service bulletin for this exact issue. It says to replace the bellow and ACU for excessive vibration. Customer just wants to replace the bellow. Part on order. I want 2 hours on my return trip. ; ordrd 1 W11314648 (Bellow)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Elk River, MN 55330
Matt
Job Details: 09/21/2022
"Customer complaint is, THINKS JAZZ BOARD IS BAD. This refrigerator doesnt have a jazz board. Customer said that the refrigerator was getting warm 3 different times and they would power cycle it and then it would work normal again for a while. Inspected and tested. FF compartment temperature is 38F and freezer is 3F. Compressor and fans all tested good. I inspected the freezer evaporator and it was only frosted over about 30 percent after 20 minutes. The sealed system has failed."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Dayton, MN 55327
Matt
Job Details: 09/21/2022
"Customer complaint is, NO DISPLAY WHEN OPENING THE DOOR. Inspected and tested. Found the dishwasher UI is not responsive and the light on the main board is on steady. I unplugged dishwasher and plugged it back in and it started working. I found a service bulletin for this exact problem and it says to update the software if it becomes responsive after power cycling. I updated the software and customer is going to use it and see what happens. If it does it again, we will need to replace the UI.."
We serviced a
GE REFRIGERATOR
Model GFE29HMEIES
Near Minneapolis, MN 55427
Nate
Job Details: 09/21/2022
"Million strip hot. Found the condenser fan isnt running. Tested red white wire to white at J9 on the board and it has 12.2 vdc. Then yellow and white to white on the board at J9 is 7 vdc. Could be the fan thats bad, possibly the board because it should be 3-5 vdc for the 7vdc test.; ordrng 1 WR60X10358 (Condenser fan), states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Rogers, MN 55374
Matt
Job Details: 09/21/2022
"Customer complaint is, AFTER ABOUT 10 MINUTES THE DRYER IS RUNNING REALLY LOUD ON ANY SETTING. Inspected and tested. Found the right rear roller was seized up and was flat in a couple spots. Quoted customer $260. to install new roller. Customer approved repairs. Installed 1 new roller and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB02
Near Saint Joseph, MN 56374
Seth
Job Details: 09/21/2022
Fridge not cooling. Upon arrival and inspection I found the refrigerator it stated 65?F freezer was running mid 20s. I removed the freezer evaporator cover and found only two turns were frosted. This fridge also has a failed evaporator fan. I spoke to the customer they will replace it or work with a epa certified refrigeration company.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MVWC565FW0
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Not spinning. The machine did not agitate or spin. The nut fell off and pulley was loose. I re-installed it and tested it. It completes test mode and both hot and cold water was present. No charge it took 3 minutes.
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 09/21/2022
"Customer complaint is, SPINS UNBALANCED WITH NOTHING IN IT- GETS UNBALANCED WITH A VERY SMALL LOAD. Inspected and tested. I ran it through a spin only cycle empty and it did not get off balance. I started a load of towels and when it went to spin it started shaking and gave the unbalanced error and then filled and tried adjusting the load. When it is spinning, it sounds good. Im going to try replacing the damper rods. Installed all 4 new damper rods and tested. Washer is working great with a load of towels. Washer is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF330ANW/XAA01
Near Minneapolis, MN 55427
Nate
Job Details: 09/21/2022
"Washer not running. Customer smelled a burning smell. I put on a rinse and spin, and it actually ran great. Checked main PCB and motor control board. All good. Drain pump not running. Replaced, drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP865WD5N/01
Near Long Lake, MN 55356
Nate
Job Details: 09/21/2022
Had E15 and E25 error. Found glass stuck in the drain pump. Made sure drain line was clean. Sump is clean. Part of sump was out. I reinstalled that. Water was on flood pan. Dried that out. Customer said their dishwasher overfilled when it couldnt drain. Runs and drains great now.
We serviced a
DANBY FREEZER
Model DCF145A3WDB
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Upon arrival and inspection I looked at a freezer located in the garage. Like the previous freezer this one had two obvious air leaks at the seams on right and left hand side where the front panel meets the back panel. I used the level and found that there were dips on both sides causing air leak says it closes concentrating the date the frost in two locations. .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TE1
Near Sartell, MN 56377
Seth
Job Details: 09/21/2022
Fridge not cooling. The dampener was closed to the fridge. I educated the customer on the proper use of the temperature adjustments for their fridge. The cold air began to circulate instantly. The freezer was -3f the fridge is working as designed.
We serviced a
GE RANGE- ELECTRIC
Model JTS5000SNISS
Near Cold Spring, MN 56320
Seth
Job Details: 09/21/2022
Light wont turn off. I found the unit in sabbath mode. I turned off sabbath mode and reset the wall oven. The light worked perfect while I was on site. There were to error codes according to SmartHQ so I reset the unit. The wall oven is working as designed.
We serviced a
BOSCH DISHWASHER
Model SHP865ZDN5N/01
Near Chanhassen, MN 55317
Nate
Job Details: 09/21/2022
"Air gap had a handful of seeds stuck in it. Cleaned it out, drains great now. Neighbor was over. Showed her how to clean it so she can show the home owner."
We serviced a
SAMSUNG RANGE- GAS
Model NX58J5600SG/AA
Near Eden Prairie, MN 55347
Nate
Job Details: 09/21/2022
"All but one knob was broken. Replaced all the knobs and verified each turns easily now, all the burners ignite great. All fixed now. Used 6 knobs that were shipped from AHS."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW0
Near Hopkins, MN 55343
Nate
Job Details: 09/21/2022
"Washer has been leaking from underneath and not getting all the water out of clothes. Has been making noise and banging around. Inspected underneath and the stator and rotor are all coated in thick rust, oil and water leaking, rusty water has soaked the pad underneath it too. Quoted for the drive, rotor and stator "
We serviced a
GE DISHWASHER
Model GDT535PSMOSS
Near Roseville, MN 55113
Nate
Job Details: 09/21/2022
Standing water in the dishwasher. Water is not draining out. I cant pulled and forcing a drain and the drain pump sounded good but no water was blowing out. I inspected the air gap and it was plugged full of noodles and rice. I clean that out and then put it on Adrian cycle and the water drained out perfect. I showed the tenant how to clean out the air gap in the future if that happens again and called the owner to let him know as well. Everything works great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Minneapolis, MN 55422
Nate
Job Details: 09/21/2022
"Dishwasher had LC error. I pulled out the dishwasher and checked the flood pan. Its totally dry. I cancelled the dishwasher and then turned off power for ten seconds and turned back on. It fills, runs and circulates great. Drains the water great too. No drips or leaks. Everything runs great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Farmington, MN 55024
Delton
Job Details: 09/21/2022
"Added heater, drain kit, thermistor. Did the evaporator kit. Tested and should no longer freeze up. Refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DC4
Near Saint Michael, MN 55376
Matt
Job Details: 09/21/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element is burnt out.. Installed new heating element and tested. Dryer is heating, but is quick cycling. I advised customer to have the vent cleaned before using. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Albertville, MN 55301
Matt
Job Details: 09/21/2022
"Customer complaint is, SRAYING OUT THE SIDE DURING THE WASH CYCLE. Inspected and tested. Found the lower spray arm is cracked and spraying out the side causing the dishwasher to leak from the door. Part on order. ; ordrd 1 W10837249 (Lower spray arm)"
We serviced a
LG RANGE- GAS
Model LRG3085ST/00
Near Apple Valley, MN 55124
Delton
Job Details: 09/21/2022
"Replaced convection fan motor, tested and once oven preheats convection turns on and will cycle on and off, will not run continually. I informed customer of this is normal operation. Light bulb is normal 40 watt appliance bulb that was burnt out. I showed customer how to change it and they will replace it. Range is working good."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF337AAG/XAA
Near Eden Prairie, MN 55347
Delton
Job Details: 09/21/2022
Found that was out of balance and leaking from soap dispenser housing for long time the inside cabinet is rusting. 15 years old and customer doesnt think she wants to spend much money into it also the housing part is discontinued and NLA.Customer will use it until it gets too loud and purchase new washer.
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLBL3
Near Eden Prairie, MN 55346
Delton
Job Details: 09/21/2022
Found that motor is locked up and door falls open. Ordering motor/sump assmebly and link kit and rescheduling. Scheduling 2 hours because its hard wired and copper line and have to pull out whole dishwasher.; ordrd 1 W10782773 (Motor/sump assemblybly)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5620HW0
Near Minneapolis, MN 55439
Delton
Job Details: 09/21/2022
"No power, no response when trying to power on dryer. I checked board and there is power going to board but according to service matters LED should be solid green but is is blinking on and off. Appears that the control board is bad. Part not in stock.Office: check and see if part can be found and give customer estimate part# W11331277; saved tckt , states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Edina, MN 55436
Delton
Job Details: 09/21/2022
Found the Diverter seal is bad and leaking from there. I tried new seal but still leaking and will need sump assembly. Customer will think about it and call back if they want to proceed.If they call back the sump assembly will need to be ordered part# WPW10455261 .
We serviced a
AMANA REFRIGERATOR
Model BRF20VV
Near Minneapolis, MN 55416
Delton
Job Details: 09/21/2022
"Found that defrost bimetal is bad and also sends power to fan. CUstomer approved estimate. Replaced bimetal, tested and refrigerator is cooling and fan is running. Refrigerator is working good.; used 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA03
Near Saint Paul, MN 55117
Delton
Job Details: 09/21/2022
"replaced drain kit and defrost sensor, tested and refrigerator no longer has error and is cooling and working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Minneapolis, MN 55414
Nate
Job Details: 09/20/2022
Replaced the bad circulation pump. Runs great now.
We serviced a
MAYTAG DRYER- GAS
Model MDG308DAWW
Near Albertville, MN 55301
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT SPIN. Inspected and tested. Found a shoe string was rapped around the blower wheel. Removed shoe string and cleaned out bulkhead. Tested and dryer is working great. Dryer is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model 11072912100
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/20/2022
Dryer is not heating. Failed TCO was found and replaced and I vacuumed the accessible cavity. I watched 5 cycles and temps were good 203-110f. The dryer is now fixed. Please call and collect from customer as there was an authentication error and it would not let me processor card on site. .; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGH3047VFB
Near South Haven, MN 55382
Seth
Job Details: 09/20/2022
Not heating on bake. Failed tco was found I quoted replacement.
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDWP
Near North Saint Paul, MN 55109
Nate
Job Details: 09/20/2022
"Installed the new fan blade on the condenser fan motor. So now it has its second new main PCB, new condenser fan motor and blade, confirmation theres continuity between all wires running to the condenser fan and PCB, new temp sensor, etc. everything checks out good now."
We serviced a
GE DRYER- ELECTRIC
Model GFD45ESPM0DG
Near Eagan, MN 55123
Nate
Job Details: 09/20/2022
"Dryer is making a squeaking sound. Took dryer apart and checked the front bearing. Everything seems to be installed fine. Nothing that should be causing it to squeak. Theres a chance the idler pully is squealing.. If squealing comes back, I would need to come back with another bearing kit for the front, along with the pully WE12X20395."
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Minneapolis, MN 55406
Nate
Job Details: 09/20/2022
Not draining. Found a bad drain pump. Replaced it with truck stock LG pump. Drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
GE MICROWAVE
Model JKP86C0F3CC
Near Minneapolis, MN 55406
Nate
Job Details: 09/20/2022
"Had two bad door switches and a bad fuse. Replaced them but it died again and the magnetron ran extremely loud before it killed it. Needs new magnetron. Would need oven cart. "
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Plymouth, MN 55446
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT RINSE? NOT SURE IF WATER IS GOING INTO THE DISHWASHER. Customer had run a load this morning and it worked great. Customer said they found something underneath the float. Inspected and tested. Dishwasher is operating normal. Looks like the only issue was something stuck underneath the float."
We serviced a
GE RANGE- ELECTRIC
Model JB735EP2ES
Near Sartell, MN 56377
Seth
Job Details: 09/20/2022
Customer complaints that when they use multiple cooking functions it pops their breaker. I watched the unit and its power consumption and it was working as designed. The house has a standard 40a breaker. I was able to get it to pop with 3 burners going and bake initiated when the broil element kicks on it spikes right to 40a and blows the breaker. I spoke with the Techline and this is expected behavior. They recommend the customer consult an electrician about their power supply issue. No repairs needed. I checked the elements they all were all within specs.
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ATEE9ASP175TW01
Near Minneapolis, MN 55407
Nate
Job Details: 09/20/2022
"Dryer not heating. Found a bad heating element. Coming back to install. ; ordrd 1 964p3 (Heating element)"
We serviced a
LG REFRIGERATOR
Model LFC21776ST/07
Near Saint Paul, MN 55102
Delton
Job Details: 09/20/2022
Replaced both sides of rack rail. Tested and drawer now slides in fully and not pushing door open. Door is fully shutting. Refrigerator is working good.
We serviced a
LG REFRIGERATOR
Model LTCS20220B/02
Near Minneapolis, MN 55416
Delton
Job Details: 09/20/2022
"Replaced ice maker, tested and ice maker cycles and fills, no leaks. Ice maker is working good."