We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZO
Near Minneapolis, MN 55416
Hyrum
Job Details: 04/02/2024
"Customer states that it started to flood a little bit after running for a while, and they have a little water alarm under their dishwasher that went off. Customer states that it has leaked on rare occasion before but never enough to be worrisome. Opened up the front cover and ran the machine for about 20 minutes. I did not see any leaks at this time. There was water staining, indicating that water may have been spilling over the tub. Drained and filled the machines several times and the drain sounded not good and was slow to drain. I think the machine could be overfilling because it is not draining properly, but this would be an intermittent problem, advice customer of what I found and they authorized me to go ahead and order the drain pump andinstall it. Will return on Friday to install this pump.; ordrd 1 W10876537 (Pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Eagan, MN 55123
Delton
Job Details: 04/02/2024
"Replaced motor/sump assembly, tested in diagnostics and all functions are working. Dishwasher is working good.; pckd up 1 W11613480 (Motor/sump assmebly)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Corcoran, MN 55340
Matt
Job Details: 04/02/2024
"NO ICE AT ALL. THINSG ARE COLD BUT NOT FROZEN. FF compartment is 46F and freezer is 36F. They told me it needs the refrigerant charged and we did it about 3 years ago and he said he was told we can do that today. I told him I dont think it was us and I cant do that today. He got upset with me because he wouldnt have called us if we cant fix it today. I told him that it would be between $600-$1000 to do a sealed system repair he said it should only be a couple hundred dollars. I asked him what he wanted me to do and he said to go home. This guy is a jerk and Im not going back there again. He said hes friends with Phil Whiteford. The lady was really nice though. ; saved tckt , states that autho needed"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Saint Paul, MN 55117
Hyrum
Job Details: 04/02/2024
"Customer states that after we replace the valve, it started having a different issue where it would start to overfill and have problems. At this point, I opened up the machine and turned it on and let it start to fill. Saw water flowing up the pressure sensor tube as it filled.took the tube off and verified that there wasnt a leak in the tube itself. Took the pressure sensor and tried to blow it and was able to blow air right through it. Seems to have failed. Going to order a new part from Sunberg and return on Friday.; schdld next appmnt for 4/5 FRI !"
We serviced a
ELECTROLUX DRYER
Model ELFE7437AW0
Near Eden Prairie, MN 55347
Adam
Job Details: 04/02/2024
Call Smurf complaint is unit wont start. Well just beep like the doors open. Tested door switch that tested good. Remove the front of the unit. Tested the wiring going to control board that is all good tapped on some of the relays reassembled still having issue check for error codes getting E42 which is a door lock issue or control board issue. Double checked all the fuses. All the fuses are good and wiring is good. We need control board ordered control board and rescheduled with customer.; ordrd 1 5304529944 (Board)
We serviced a
GE MONOGRAM++ REF BUILT IN++
Model ZICP360SRFSS
Near Minneapolis, MN 55439
Delton
Job Details: 04/02/2024
"Refrigerator not cooling. Compressor is running but is running loud. Can hear the springs bang around on inside of compressor by just slightly shaking compressor by hand. Needs sealed system repair. Low amp draw 0.9. Must be bad compressor.Also the freezer door gasket is ripped and also would need to be replaced. Freezer door gasket WR78X20985Built in fridge, compressor on top. Please find parts (with freezer door gasket) and quote customer.; saved tckt"
We serviced a
FRIGIDAIRE MICROWAVE
Model GMOS1962AFA
Near Champlin, MN 55316
Phillip
Job Details: 04/02/2024
"The microwave is not heating. Power to switch relay but nothing coming out. If I tap on the relay the microwave heats. Needs the main assembly. Please order the part, its not in stock locally and contact the customer. Main pcb assembly 5304533657; snapped 1 QuickPics, states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Sartell, MN 56377
Brandon
Job Details: 04/02/2024
"Customer states the unit stops mid cycle, customer suspects there is an issue with one of the wheels on one of the racks. Checked the racks found no issues with the wheels. Ran the unit on a heavy duty cycle, the current cycle was the fastest wash. Ran unit while working on other units. Came back to unit and it was in the heated dry cycle. Customer wants to try the dishwasher and see if it acts up. He was unaware the settings had different run times. I can check in with him when the repairs are made on the dryer. ; saved tckt"
We serviced a
LG WASHER
Model WM9500HKA
Near Excelsior, MN 55331
Adam
Job Details: 04/02/2024
Customer complaints is getting the LE CODE right away. Found that the stater plug was damaged but the stater is testing good followed the wiring and found that the wiring has broken. We can order just a motor harness so its a short wiring harness. Explain to customer what I found and rescheduled.6877ER1016P motor harnessAJB73816008 stator; ordrd 1 6877ER1016P (Motor harness) and 1 AJB73816008 (Stator)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Sartell, MN 56377
Brandon
Job Details: 04/02/2024
"Customer stated the unit is not cooling well. The ice maker is not dispensing ice.Removed the ice maker drawer and broke the ice free, the dispenser spins, put the drawer back in all the way, cycled and tested the unit dispenses ice. Did see the ice maker cavity is damaged, on both sides. The customer is concerned about the unit unit not cooling, the fridge settings were set at 43 degrees and the energy saving option was on. Customer had me set the unit to 34 degrees.; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRMN2872AF02
Near Minneapolis, MN 55428
Phillip
Job Details: 04/02/2024
"I could not duplicate the noise but from listening to the customers video,I identify it as the freezer fan hitting frost or something with the freezer fan I did not see any frost buildup. I would like to replace the freezer evaporator fan cover with fan. It was not in stock at any of the distributors I can order from, please find the part and reschedule customer cover 5304534880; snapped 3 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Becker, MN 55308
Brandon
Job Details: 04/01/2024
"Returned installed new board, made sure the compressor came. Unit working as it should."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z52N/01
Near Maple Grove, MN 55369
Phillip
Job Details: 04/01/2024
I replaced the power box and soap dispenser. All tested good today.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFWO
Near Champlin, MN 55316
Phillip
Job Details: 04/01/2024
"The customer said the error comes up a lot less than it used to. She said it went six days without coming up. I verified only the f3e1 error is stored. I found the glass on the door was covered with hair. I cleaned the glass. The cold water was trickling in. I removed the cold water hose and flushed the hose and cleaned the screen, I also replaced the sensor again. It now fills much faster.i ran a clean washer cycle and it does not leak. The customer was not aware there was a clean washer cycle, she was just using the normal cycle to clean the washer. I advise to use the clean washer to clean it once a month and clean the glass door."
We serviced a
SAMSUNG DRYER
Model DV219AGW/XAA
Near Roseville, MN 55113
Hyrum
Job Details: 04/01/2024
"On arrival, customer stated that the dryer would not do anything after it would start. It would just click and then not run. Open up the machine and discovered a broken belt preventing the motor from running because of the belt switch. Went ahead and replace the belt with a part that I had on my truck. Tested and the machine seems to be running great.everything is functioning as it should be
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MM3
Near Saint Paul, MN 55119
Delton
Job Details: 04/01/2024
"Replaced the water reservoir, supply line , filter and compressor start device. The copper supply line leading to the refrigerator is clogged/slow, customer knows that the supply line needs help. Working good otherwise.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS
Near Minneapolis, MN 55401
Delton
Job Details: 04/01/2024
"Unit 1014Removed damaged fresh food door, sapped hardware and installed replacement door sent from the manufacturer."
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BFA
Near Otsego, MN 55330
Matt
Job Details: 04/01/2024
"COOKING ISSUES, TEMPERATURE, PREHEAT TIME TOO LONG-TEMP. cust advised the oven temps are off by 25-75 temps. another servicer replaced a board and sensor. From what I was understanding from the customer, it preheats and then doesnt seem to heat much after that. I ohmed out temperature sensor and it is good at 542ohms. Ignitor is only drawing 2.2 amps. I called techline and waited on hold for 30 minutes and he agreed the ignitor is weak and would need to be replaced. I installed new ignitor and tested. Oven is heating great and cycling between 380F and 323F consistently for 3 cycles. Range is now fixed.
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Minneapolis, MN 55448
Phillip
Job Details: 04/01/2024
Today I replaced the driver board. All tested good.
We serviced a
GE WASHER
Model PFQ97HSPV0DS
Near Sartell, MN 56377
Brandon
Job Details: 04/01/2024
"Customer states the unit is not draining, found the pump is buzzing just not pumping. Vacuumed out the water. Removed the lower filter and found debris. Tried the pump again it still just buzzed. Could see debris in the pump, could not get the debris out. Disassembled the unit and was able to get the debris out. Put back together, filled with water checked for leaks. Tested the pump, the unit pumped the water out."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Blaine, MN 55449
Phillip
Job Details: 04/01/2024
The drool falls down fast. I pulled it out and found the left hinge hook came out the spring. I put the hook back in and put zip ties around both hooks on both sides so it doesnt happen again. Door is working good.
We serviced a
ASKO++ DRYER STACKED++
Model TD 30
Near Wayzata, MN 55391
Adam
Job Details: 04/01/2024
"Installed parts from last diagnosis. Also oiled up front rollers cause there were no longer available. One of them was definitely making some noise but after oiling it up, it seems like it solved that issue."
We serviced a
SAMSUNG DRYER
Model DV405GTPAWR/AA
Near Plymouth, MN 55446
Matt
Job Details: 04/01/2024
SHUTS OF MID CYCLE. Customer said its not drying and shuts off before the clothes are dry. It sounds like customer is putting clothes in there soaking wet because the washer isnt spinning them out. The lint filter is plugged solid with lint also. I cleaned it out and started a timed dry high heat cycle and heat is cycling between 225F and 105F consistently for 30 minutes. Dryer is testing good. Looks like the problem is with the washer not spinning the water out of the clothes and customer needing to keep the filter clean. I also recommend customer have vent cleaned before using because its never been cleaned sense theyve lived here.
We serviced a
LG WASHER
Model WT1101CW
Near Oak Grove, MN 55011
Phillip
Job Details: 04/01/2024
"I verified the customer was getting UE error. The shocks feel good and the wash plate is tight. I replaced the rotor, stator and main board. I ran it and its working good for me."
We serviced a
ELECTROLUX FREEZER
Model FFFU16F2VW
Near Oak Grove, MN 55011
Phillip
Job Details: 04/01/2024
"The compressor was not starting , I found the relay start device had failed. I replaced the relay and its working now.
We serviced a
SAMSUNG WASHER
Model WA48H7400AW/A2
Near St. Cloud, MN 56304
Brandon
Job Details: 04/01/2024
"Customer stated the unit kept filling with water when the machine was off. Replaced the valve assembly. Cycled and tested, checked for leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Monticello, MN 55362
Matt
Job Details: 04/01/2024
"SEEMS LIKE THERE'S NO WATER COMING IN. Found the water was shut off underneath the sink. Turned it on and tested, dishwasher is filling and washing great. Dishwasher is now fixed."
We serviced a
ASKO++ WASHER
Model WM55
Near Chaska, MN 55318
Adam
Job Details: 04/01/2024
Install new door latch from last diagnosis now door shut easily and pops open the way it should
We serviced a
ELECTROLUX DRYER
Model EFMG617STT0
Near Elk River, MN 55330
Phillip
Job Details: 04/01/2024
I heard the noise for a few seconds. Sounded like it was coming from the gas valve. I replaced the valve and converted it to propane. The dryer is working and not making that noise for me.
We serviced a
LG REFRIGERATOR
Model LRFXC2416D.ASBCNA0
Near Clearwater, MN 55320
Brandon
Job Details: 04/01/2024
Installed the new board and the ice maker.
We serviced a
LG REFRIGERATOR
Model LMXS28626S
Near Saint Anthony, MN 55418
Hyrum
Job Details: 04/01/2024
1F-E error code for no signal from the icebox fan. Customer states that its been giving an error not making ice. Went ahead and opened up the evaporator cover in the back of the freezer section and found a small chunk of ice preventing the icebox fan from spinning. Remove the ice and reinstalled the fan and cover. Put it to test mode and make sure that the fan was functioning still and came back on. Did not need any of the parts provided . Machine seems to be working properly now.
We serviced a
ASKO++ DISHWASHER
Model DBI663IS.U
Near Roseville, MN 55113
Hyrum
Job Details: 04/01/2024
"Upon arrival, I went ahead and opened up the machine, replaced the fill valve with the part provided and tested. Reinstalled the machine and cycled it on and off several times. Made sure that hot water was coming through the valve. It appears to be working correctly at this time, and no longer making any noise.went ahead and started the cycle for the customer and asked them to keep an ear out to hear if they hear the sound again. At this point I dont think they will. Everything looks great and sounds great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Saint Paul, MN 55130
Hyrum
Job Details: 04/01/2024
"Customer states that the icemaker stopped working about a week ago. Opened up the machine and tried to get the icemaker to start, but discovered that frozen water had dripped out of the test button. Pulled the icemaker out and replaced it with a new icemaker part. It tested good and appears to be working correctly at this time. Inspected the old icemaker, and it may have been defected from the get-go. It appears that, the housing may not have been sealed correctly from the factory causing water intrusion to get into the control. Look like a screw is loose possibly. Either way the machine is working correctly now and the new icemaker looks great."
We serviced a
MAYTAG DRYER
Model MTGDRYER
Near Roseville, MN 55113
Hyrum
Job Details: 04/01/2024
"Customer states dryer not drying well, cleaned vent exhaust themselves and it improved significantly. Still wanted machine checked out. Did not have vent brush with me at this time. Cleaned out machine internally and tested. Seemed to be cycling properly at this time. Customer still wanted ducting cleaned so I will have to return on Friday when I have this tool. ; schdld next appmnt for 4/5 FRI 8-10"
We serviced a
KENMORE REFRIGERATOR
Model 10657575790
Near Eden Prairie, MN 55346
Adam
Job Details: 04/01/2024
Customer complaint within a day unit is a room temperature. Hold unit out on protective mat. Tested compressor. Compressor was extremely hot but was not running. Was getting correct voltage to compressor. Ohms compressor out. Compressor is bad on unit. Would need compressor kit install installed ; saved tckt
We serviced a
BERTAZZONI** MICROWAVE
Model MAST30SOEX
Near Shorewood, MN 55331
Adam
Job Details: 04/01/2024
"Install new magnetron and fuse which is what Techline recommended. Could hear the microwave magnet for about two seconds. Then tripped the fuse again. The fuse has a very thin wire going through it able to reuse the fuse replaced the capacitor and diode try again and now you can hear the Megatron sounding like its running very loud home, but nothing is heating Techline again they think it got a bad magnetron or the transformer its bad. Customer is going to think it over and see what they wanna do I talked to Phil. He said if they want to try the parts again well get them warranted and try one more time. If that doesnt work, we would have to get the transformer. With the way this is built in my stand isnt big enough so if they do repairs, please let technician know so he can make attachment for his ally stand.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED9151YWO
Near Chaska, MN 55318
Adam
Job Details: 04/01/2024
"Unit is making thumping, noise, double check, my rollers can find any issues tried the new molder still was having the same noises going on something its warped in the drum or the show itself. I have replaced all the parts for the rolling mechanisms and still making the noise nothing is caught in the blower wheel, when I have it all part, the motor sounds fine by itself with the blower going right when I put tension on the motor and put the drum in it makes a noise something is bent or warped; states that autho needed"
We serviced a
FRIGIDAIRE COOKTOP++
Model GCCI3667AB
Near St. Cloud, MN 56301
Brandon
Job Details: 04/01/2024
"Customer states the unit will not heat up after control board was installed.Disassembled the unit and found no noticeable issues on the 3 generator modules. Found where the control board can be plugged into two different spots tried both spots. Cant get into diagnostics. The unit maybe in demo mode since the burners wont turn on. ; ordrd 1 561940444 (Control), states that autho needed"
We serviced a
ELECTROLUX WASHER
Model ELFW7637AT1
Near South Haven, MN 55382
Brandon
Job Details: 04/01/2024
"Customer states the unit makes a lot of noise while spinning.Put a load of towels in it , ran the unit on rinse and spin. When he unit goes into spin is shakes and wants to walk to the left. Removed the top and back cover ran it again and noticed the left rear shock bottoms out. The tub is sitting on the styrofoam block that is glued to the bottom of the case, that is where the squeak sound is coming from ; ordrd 2 137412701 (Shock)s and 2 137412601 (Shock)s"
We serviced a
ASKO++ DRYER
Model TD60.01
Near Minneapolis, MN 55436
Delton
Job Details: 04/01/2024
"The dryer motor has a hard time turning , will not tumble sometimes. Would need motor, belt, idler and blower wheel to be ordered. Schedule two hours for repair if customer approves estimate.Cant find parts in stock, please contact customer with estimate.Motor part number 441995; blower wheel 102874; idler pulley 444333; belt 270851; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 10651783412
Near Saint Paul, MN 55103
Hyrum
Job Details: 04/01/2024
Customer states machine stopped cooling suddenly. Opened it up and discovered that the compressor and condenser fan were not running. Inspected and found that they were not getting voltage from the main control board verified that the main control board had a bad relay on it. At this point and control board will need to be replaced to get this machine cooling again. Going to go ahead and order part from day distributing.; ordrd 1 W11035841 (Main board)
We serviced a
JENN-AIR RANGE
Model JES8850BAS
Near Woodbury, MN 55129
Hyrum
Job Details: 04/01/2024
"WPW10206079 - KeypadUpon arrival, customer stated that the range was not responding to button presses. It had been kind of working for a while and then suddenly just stopped completely. Opened up the machine and discovered a failed keypad. Checked the membrane switches and they had definitely failed. Looked up the part and the front control and membrane switches are all part of the same assembly. Quote customer for repair and they could not commit to the repair cost at this time. if we do not hear from the customer in the next couple of days, please follow up with them they may decide to do this repair.; saved tckt"
We serviced a
LG WASHER
Model WM4000HWA.ABWEUUS
Near Nowthen, MN 55303
Matt
Job Details: 03/29/2024
I installed both cold and hot water valves and tested. Washer sounds great."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Anoka, MN 55303
Phillip
Job Details: 03/29/2024
"The customer said that sometimes after they press start and they come back its not running. There was no faults codes. I tested it on and off 5 times, the washer starts and starts to wash every time. I loaded 5 towels and started the washer. No issues found."
We serviced a
KENMORE MICROWAVE
Model 66561622100
Near Osseo, MN 55311
Nate
Job Details: 03/29/2024
Replaced bad motor. New one works great now.
We serviced a
KENMORE DRYER
Model 110.78102310
Near Eagan, MN 55122
Delton
Job Details: 03/29/2024
Found that the idler pulley is screeching loudly. Customer approved estimate. Replaced idler pulley and cleaned out inside dryer of lint build up. Tested and dryer now runs quiet and is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Minneapolis, MN 55445
Matt
Job Details: 03/29/2024
"OVER FREEZING - FRIDGE IS NOT COOLING. FF compartment is 55F and freezer is -40F. Theres frost all over the freezer compartment and food. I removed the evaporator cover and the defrost drain is plugged and frozen over. I defrosted evaporator and drain pan and opened up drain. Theres white foam pieces all over from the insulation breaking down and falling apart. I advised customer that its going to work normal again, but because of the foam breaking down it will probably plug up the drain again at some point and cause it to do the same thing."
We serviced a
GE WASHER STACKED++
Model GFWN1600J1WW
Near Maple Grove, MN 55369
Adam
Job Details: 03/29/2024
Install new shock from last diagnosis once installed tested units working properly now
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Plymouth, MN 55446
Nate
Job Details: 03/29/2024
Squeals when it starts. Found a seized up pully. Cleaned pully shaft and replaced pully. Cleaned and oiled support rollers. Vacuumed out dryer. Runs nice and quiet now.
We serviced a
ASKO++ DISHWASHER
Model DFI675XXL.U
Near Minneapolis, MN 55424
Nate
Job Details: 03/29/2024
Replaced bad UIB. Can see lots of condensation on top of UIB from cycle they did. Replaced UIB and dried everything off and put foil tape under counter.
We serviced a
WHIRLPOOL DRYER
Model MISSING
Near Minneapolis, MN 55423
Nate
Job Details: 03/29/2024
"Not drying clothes. Tenant said the vent was clean, but it was totally clogged with wet thick lint especially where it vents outside. Did a full vent cleaning. Did a dryer cleaning too. Now it runs great at 200 degrees and airflow outside went from zero to 23 mph.
We serviced a
KITCHENAID REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55422
Nate
Job Details: 03/29/2024
Icemaker not making ice. Customer stated that the metal arm was missing. Icemaker arm was actually in the up position. flipped it down. Listened to it fill with water. Also changed her oven from French to English.
We serviced a
BOSCH DISHWASHER
Model SHX46L05UC/18
Near Eden Prairie, MN 55346
Adam
Job Details: 03/29/2024
Install parts from this diagnosis once installed test multiple times units working properly
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2479SF8A
Near Lakeville, MN 55044
Delton
Job Details: 03/29/2024
There was a drain clog in the overflow tube connecting the DW to the garbage disposal. Removed and educated customer for possible future issues. Checked function for the machine.
We serviced a
BOSCH DISHWASHER
Model SHXM78Z55N/20
Near Excelsior, MN 55331
Adam
Job Details: 03/29/2024
Installed parts from last diagnosis. Once installed ran unit for 20 minutes no leaks and working properly.
We serviced a
HISENSE REFRIGERATOR
Model HRF266N6CSE1
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/29/2024
Installed new damper control and icemaker. Working great.
We serviced a
BOSCH DISHWASHER
Model SHU43C06UC/17
Near St. Cloud, MN 56301
Brandon
Job Details: 03/29/2024
Customer states the unit wont drain. Removed the drain hose from under the sink. Vacuumed out the hose. Filled unit with water and tried pumping. Vacuumed out the water cleaned the pump assembly out. Cycled and tested the unit started pumping. Filled with water a few times and checked the unit pumped out the water and every time.
We serviced a
LG DRYER
Model DLG7001W
Near Blaine, MN 55434
Phillip
Job Details: 03/29/2024
I verified the filter guide was broken. I replaced both parts sent. Showed the customer its working good now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24BB620012AA
Near Shakopee, MN 55379
Adam
Job Details: 03/29/2024
Installed part from last diagnosis once installed tested unit. Now its working properly.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Andover, MN 55304
Phillip
Job Details: 03/29/2024
Complaint was the washer shakes and walks. I verified the feet are secure and the washer is level. The floor is very slippery. I cleaned the floor and dust off the bottom of the feet. I ran a load of towels on spin and the washer does walk forward slowly. I advised the customer to put vibration pads under the feet.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55416
Adam
Job Details: 03/29/2024
Installed new icemaker, flipper, and freezer drawer assembly. Tested and working great now.
We serviced a
KENMORE DISHWASHER
Model 66513832k
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/29/2024
"Customer states the machine is tipped to the right side, making it hard to close the door as it is interfering with the cabinet. Took the toe kick off the machine and discovered that the front right foot had fallen off of the board that it was sitting on. Use the drillbit to notch the boards at the foot would stay in place and let re-level the machine. Put the tail kick back on and make sure that theres no interference at the door at this time. Seems to be working great."
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Saint Paul, MN 55117
Hyrum
Job Details: 03/29/2024
"Replaced the fill valve and tested. At this point it seems to be working great. Ran it through a whole quick cycle, and it seemed to do fine."
We serviced a
SPEED QUEEN DRYER
Model ADGE9RYS118TW01
Near Andover, MN 55304
Phillip
Job Details: 03/29/2024
The door latch was broken. I replaced the door strike and latch. It works good now.
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW2
Near Ramsey, MN 55303
Phillip
Job Details: 03/29/2024
"The back left rollers was not spinning and causing the noise. It needs the rebuild kit. I replaced the rollers, idler and belt in the kit. The dryer sounds good now.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Saint Paul, MN 55127
Hyrum
Job Details: 03/29/2024
"On arrival, customer states that the lid lock doesnt appear to be in place correctly and that the machine will not run. Replace the lid lock mechanism with a new part because it had broken off and was just hanging loose inside the machine. Once I had it installed, I tested it and it seems to be working correctly at this point."
We serviced a
KENMORE REFRIGERATOR
Model 596. 75523400
Near Columbia Heights, MN 55421
Hyrum
Job Details: 03/29/2024
"Upon arrival, I went ahead and installed the new fan motor and the machine and tested it. It looks great and air is moving correctly machine is cooling. Everythings working like it should be. At this point customer opted to have me not reinstall the icemaker as they do not use it.reassembled machine and made sure that there is no other issues at this time.
We serviced a
ASKO++ DRYER
Model T208CWU
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/29/2024
"588306 - Relay boardOn arrival, customer states the machine does not run gives an error six code immediately upon starting and just clicks a few times. At this point, it appeared as though voltage is not being sent to the motor and I think this is a result of a bad relay on this board. Going to go ahead and say that the whole board needs to be replaced because Im not sure exactly which relay is for the motor. Asko tech-support not available at this time. Please research parts send a quote. Thank you. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP117TW13
Near Minneapolis, MN 55424
Nate
Job Details: 03/29/2024
"BB error, and customer says the washer has been sounding like a helicopter, increasingly since they bought it 3 months ago. I found the belt had come off of the rotor and motor, abd part of it was sheared off. There was a random screw between the rotor plate and the back of the washer. I removed the screw. No place I could find where it was missing from. Needs new belt. Tried calling speed queen tech support but they are closed for the Easter holiday. Customer has MAJOR concerns about washer. Its been nothing but trouble since they bought it, and they have had 3 service calls already. They are very concerned that the washer has been compromised due to the loose screw that was scraping between rotor and back of washer. They plan to reach out to the dealer and speed queen and also wanted to be sure we passed our notes along to speed queen. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LSC26905TT
Near Hopkins, MN 55343
Adam
Job Details: 03/29/2024
"Customer complaint is no water dispensing or making ice. Hold unit out on protective Matt found that it had a T tap into the water line in the back and it was turned off. Turned on cycle icemaker once water started leaking out of the hose in the back also not getting any voltage when pressing the dispenser button. So it needs to parts one being the dispenser, covered display assembly for the icemaker fill line.3211JA1045Z dispenser 5040JA2015A ice maker fill adapterPats showing not available ; snapped 1 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN DRYER
Model ADEE9RGS175TW01
Near Farmington, MN 55024
Delton
Job Details: 03/29/2024
Found that the drum broke (see picture) causing dryer to thump loudly and ruin the rollers as well as the front bulk head. Drum ripped the felt and started grinding metal on metal. Will need oversized shipping.PW said put in autho pending for oversized shipping.Please order these parts.Drum D510265WP; front bulkhead assembly D515533P; roller kit RB170002 (order this again even though it shows in work order. I never got it); saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 795.71036010
Near Maple Grove, MN 55311
Matt
Job Details: 03/29/2024
"OLDER KENMORE, NOT COOLING. FF compartment is 47F and freezer is 41F. Compressor and fans are running. I removed the evaporator cover and theres no frost on the evaporator. The compressor/sealed system has failed. Customer would like a quote on a sealed system repair. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Eagan, MN 55123
Delton
Job Details: 03/29/2024
"Found stored error code 4-3 refer to motor error, ordered new sump assembly for new seals too.; ordrd 1 WPW10455268 (SUMP ASSM WITH SEAL)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Blaine, MN 55449
Phillip
Job Details: 03/29/2024
"The lid has several cracks in the corners. It needs a new lid W11513252 but is still functional. I could not recreate the noise. Nothing is loose or broken. I did find Dog hair built up on the belt cover next to the main drive pulley. Please get approval. ; snapped 4 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model CYE22UELBDS
Near South Haven, MN 55382
Brandon
Job Details: 03/29/2024
"Returned installed the motor, cycled and tested the door opens and closes letting ice out. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AS2
Near Monticello, MN 55362
Brandon
Job Details: 03/29/2024
"Customer stated the display will randomly come on, the light for the dispenser will come on randomly. The temperature display will light up.Checked the outlet for ground (ok) removed and replaced the front control. Waited and had no issues. ; O-emld tckt"
We serviced a
LG DISHWASHER
Model LDS5811WW
Near Eagan, MN 55123
Delton
Job Details: 03/29/2024
"The DW is leaking from the edge of the auto soap dispenser, needs to be replaced, parts show discontinued and not in stock. Search for part and contact customer. Part number 4924FD2123E auto soap dispenser.; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model GEQ8858JT0
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/29/2024
"Customer states the unit is not heating, disassembled and found unit very dirty, tested and found the heat element was burned out. Cleaned the unit out and found the unit was once vented out the side and vent pipe was cut and is too short, causing debris to blow out the pipe. Found the rear drum rollers need to be replaced, also the 2 wires feeding power to the heat element are burnt. Customer states the unit gets stuck on, the timer has a spot threat wont advance. ; ordrd 1 WPL - 279936 (Pipe) and 1 WP3387747 (Heat element) and 1 WP3406725 (Timer) and 2 279457 (Heater wire)s"
We serviced a
BOSCH DISHWASHER
Model SHEM78WH5N/32
Near Eden Prairie, MN 55347
Adam
Job Details: 03/29/2024
"I ran unit for an hour only spot I can see of any water is on the top insulation dripping down so that is coming from one of the welds from the tub leaking cant figure out exactly wireless pull off all the insulation unit needs new tub or replacement. Added photos.; snapped 2 QuickPics, states that autho needed"
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Buffalo, MN 55313
Matt
Job Details: 03/29/2024
"NOISEY. Customer said that when it fills the washer is loud. Sounds like its coming from the valve. The valve has already been replaced by Warner Stellians for this and she said it got worse. I ran washer through test mode and went back and forth through all the valves and they sound good, except when they shut off theres a little noise. I tried calling Electrolux and there closed for the Easter holiday. I started a normal cycle with towels on the same settings that the customer had when it made the noise and it sounded normal. I watched it for about 30 minutes and still nothing. Can someone call Electrolux next week and see what they want to do? There is a service bulletin for noise from the valve after replacing, but says its normal and will go away with time. ; saved tckt"
We serviced a
GE DRYER
Model GFD55GSSN2WW
Near St. Cloud, MN 56303
Brandon
Job Details: 03/29/2024
"Returned, removed the cover replaced the thermistor and the flame sensor still need the Inlet thermistor. ; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER
Model 11097260100
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/29/2024
Customer states that it doesnt heat up or drive very well. Ranna and it heated up for a minute and then stopped. Discovered an intermittent thorough fuse on the back. Bypass the fuse and then discovered a failed thermostat. That was overheating. The machine. Had the fuse in stock but not the thermostat. Ordering parts from day and will return on Tuesday. ; ordrng 1 WP3392519 (Fuse) and 1 WP694674 (Thermo)
We serviced a
ASKO++ DISHWASHER
Model D5634
Near White Bear Lake, MN 55127
Hyrum
Job Details: 03/29/2024
"426743 - door gasket bottom700309 - door gasketCustomer states that there is a bit of rubber sticking out of the bottom of the door. Determined this to be the bottom door gasket. Inspected machine for any other issues and noticed a small tear in the door gasket in the bottom left corner on the side. Recommended to customer that both of these part be replaced. ; saved tckt , states that autho needed"
We serviced a
GE WASHER
Model GTWN4250D2WS
Near Minneapolis, MN 55417
Delton
Job Details: 03/29/2024
"Found a broken pump assembly for the drain, customer approved estimate for new part and labor.; ordrd 1 WH23X10043 (PUMP ASSM=- MOTORIZED)"
We serviced a
GE WASHER
Model GTW720BSN0WS
Near Minneapolis, MN 55406
Delton
Job Details: 03/29/2024
"No power to user interface, tried to replace a blown capacitor but no change. Customer approved estimate, ordered new control board and rescheduled.; ordrd 1 WH22X31617 (ELECTRONIC CONTROL - MAIN)"
We serviced a
LIEBHERR++ REFRIGERATOR
Model 0930163-02
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/28/2024
"Upon arrival opened up the sealed system and inspected the low side pressure. Low side pressure was -25 psi, indicative of a high side, pressure leak inspected the high side tubing and found a crack in the tubing between the dryer and the three-way valve. Repaired the leak and evacuated the system. Charge with new refrigerant and tested. Machine seems to be working correctly at this time."
We serviced a
BERTAZZONI** RANGE
Model MAST486GDFSXT
Near Minneapolis, MN 55422
Phillip
Job Details: 03/28/2024
We adjusted the wires and got the range leveled. Working great now.
We serviced a
LG REFRIGERATOR
Model LFXS26596S.ASTCNA1
Near Blaine, MN 55449
Phillip
Job Details: 03/28/2024
The whole unit was not cooling. I tested and verified the compressor failed. I replaced the compressor and filter. Its cooling and pressures are good.
We serviced a
LG WASHER
Model WT7005CW/03
Near Excelsior, MN 55331
Adam
Job Details: 03/28/2024
Customer complaint unit not draining. Vacuum down all the water. Removed the back cover to get access to the drain pump. I could feel in the hose like some kind of clothing in it. Removed hose from basket to drain pump and found some clothing in there. remove the clothing inspected drain pump drain pump still look good reassembled unit tested and its working properly
We serviced a
ELECTROLUX REFRIGERATOR
Model GLRT83TES0
Near Saint Paul, MN 55114
Nate
Job Details: 03/28/2024
"Not cooling. Verified compressor is running. Got back to the evaporator, and no frost. Found a bad temp control. Replaced control. Works great now.
We serviced a
KENMORE DRYER
Model 110.97582110
Near Minneapolis, MN 55406
Nate
Job Details: 03/28/2024
"Rear seal falling apart. Ordered new seal, went to St. Paul distributer and picked it up. Also replaced bad belt. Installed. Works great now.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/28/2024
"On arrival, I installed the new control and tested the thermostat to make sure that it was working. Everything appears to be cooling and working like it should be at this time. Also changed out the icemaker for customer and cycled it. At this time the machine looks great and should be good to go. Instructed customer to jump first batch of ice in the morning."
We serviced a
LG WASHER
Model WM2250CW
Near Sartell, MN 56377
Brandon
Job Details: 03/28/2024
"Customer stated the unit was not draining, and there was a leak on lower part of the front door. Removed the lower filter and vacuumed out the water and debris found debris in the filter, front door seal had buildup on the lower part of the seal, cleaned off the seal and the hard water buildup on the lower part of the door. Went to test the unit and found the water was slow. Shut the water off and removed each hose, found rust build in both. Cleaned out the filters and turned the water back on. Cycled and tested the unit pumps out and no leaks from the door"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/28/2024
Replace the broken rail adjusters and missing rail stops. Also replaced the dispenser That would not stay closed. Tested everything and it seemed to be working properly now. The top rack rolls in and out properly and the dispenser will stay shut.
We serviced a
ASKO++ DISHWASHER
Model D5634
Near Blaine, MN 55449
Phillip
Job Details: 03/28/2024
The customer said one cycle they had the soap dispenser would not open. They tried it again on different days and its opening and soap is dissolving. The dishwasher is working fine today and no adult codes. The water is warm. Advised to run the hot water before they start the dishwasher.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Blaine, MN 55449
Phillip
Job Details: 03/28/2024
The washer was not shifting into wash from spin. I found the slider was hanging up. I replaced the slider and now it works.
We serviced a
MAYTAG DRYER
Model HYE3658AYW
Near St. Cloud, MN 56303
Brandon
Job Details: 03/28/2024
"Returned with parts, installed the thermostats, fuse, belt. Cleaned out the unit, cleaned the vent."
We serviced a
LG WASHERCC
Model WM4270HVA.ASSEPUS
Near Otsego, MN 55374
Adam
Job Details: 03/28/2024
Customer complaint is getting LE error message. on arrival when testing the unit I could not get it to go into a spin mode. This assembled unit found that the stator and rotor are bad. Replaced both of them tested units working properly.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16BW07
Near Blaine, MN 55434
Phillip
Job Details: 03/28/2024
The freezer display went dead. I plugged the freezer back in and it started to work. I replaced the control box. The freezer is working good.
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Minneapolis, MN 55408
Nate
Job Details: 03/28/2024
Doesnt start. Found the micro switch for the door had gotten out of place. Adjusted the plastic arm that holds it in place and extra secured it. Now dishwasher runs great.