We serviced a
ELECTROLUX MICROWAVE
Model EI24MO45IBA
Near Excelsior, MN 55331
Delton
Job Details: 09/20/2022
Found that the magnetron TCO was open. I replaced with with same rating from truck stock. Tested and all functions are working. Tested and boiled water for 5 minutes. Microwave is heating and working good as im here.; used 1 MICRO9 (THERMAL FUSE) from stock
We serviced a
LG REFRIGERATOR
Model LFC25776ST/00
Near Eden Prairie, MN 55347
Delton
Job Details: 09/20/2022
Appears that compressor is really hot and shut off. Found that all vents were clogged with dust so compressor would over heat and shut off then would cool down and turn back on so thats why it would appear to cool than thaw.Cleaned out dust on vents and since its in a tight cabinet suggested to pull out fridge a little bit so air could circulate better. Compressor is running and has good frost pattern. Is working good as im here.If problem continues it would be compressor failure and would need sealed system repair.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AW7
Near Lakeville, MN 55044
Delton
Job Details: 09/20/2022
"Found that evaporator was iced up and hitting fan blade. Also evaporator fan motor was rusting and loud. Replaced evaporator fan, bi metal, defrost timer. Tested and refrigerator is running quiet and working good.(Did NOT use condenser fan motor); used 1 UET120 (UNIV DEFROST TIMER), and 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Corcoran, MN 55340
Matt
Job Details: 09/20/2022
"Customer complaint is, LEAKING OUT BOTTOM. Inspected and tested. Found water and oil coming from the gearcase. Needs a new gearcase. Installed new gear case and tested. Washer is working great. Washer is now fixed."
We serviced a
LG DRYER- GAS
Model DLGX3371V
Near Osseo, MN 55311
Matt
Job Details: 09/20/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out inside of dryer. Tested and dryer is heating great. With the vent connected the dryer is cycling really hot and with the vent disconnected its cycling perfectly between 210F and 120F. I advised customer to not use dryer until they clean the vent. Customer is going to clean the vent. ; used 1 DC035 (IGNITER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R6201SR/AA
Near Minneapolis, MN 55448
Matt
Job Details: 09/20/2022
"Customer complaint is, IM NOT WORKING. Customer said the ice maker only cycles when you press the test button. Inspected and tested. No error codes found. I pressed the test button and the ice maker cycled and filled with water. I recommended we seal up the ice room and replace the ice maker.Customer just wanted me to seal up the ice room and hes going to replace the ice maker himself. I removed ice maker and auger, dried everything off and sealed ice room on the inside and outside."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Otsego, MN 55301
Matt
Job Details: 09/20/2022
"Customer complaint is, WONT DRAIN at end of cycle- EC F9E1. Inspected and tested. Found the filter was plugged solid. Disassembled washer and cleaned out filter and tested. Washer is draining great. Washer is now fixed."
We serviced a
GE WALL OVEN- ELECT
Model JT5000SF3SS
Near Apple Valley, MN 55124
Delton
Job Details: 09/20/2022
"Replaced cooling fan motor and sensor, Tested and no more error. Oven is heating and working good."
We serviced a
LG WASHER FRONT LOA
Model WM1612CW
Near Maple Grove, MN 55369
Nate
Job Details: 09/20/2022
"Washer isnt going into a spin. It stops at the spin cycle. I put through test mode. It drained great. No restrictions. But once I let it runs for awhile on a normal wash, there got you be a ton of excess detergent suds. At that point it couldnt drain at all anymore. I put some cooking oil in the tub and let it run for 10 minutes, and after all the suds were gone it drained awesome three times I did it. I took out filter and cleaned that. Pressure sensor works. Numbers decrease as it fills with water, and increase as it drains the water. Recommended affresh. Runs great now."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9550WW1
Near Cold Spring, MN 56320
Seth
Job Details: 09/19/2022
Customers concern is the dryer wont start anymore after it made a horrible noise for a couple weeks. Upon arrival and inspection I found the idler pulley had completely fallen off and the belt wasnt hooked up anymore. The unit was dirty so we cleaned it and then installed a new idler and it began to tumble and start great. We watched temperatures and they sort into the 250s before we shut it off. I cleaned the vent from the outside and the inside is this one was tricky. There isnt great airflow but temperatures look great it seems to cycle between about 112?F and 190?F. The dryer is now fixed.; used 1 279640 (ROLLER) from stock
We serviced a
KENMORE DRYER- GAS
Model 11074882401
Near Big Lake, MN 55309
Seth
Job Details: 09/19/2022
"Doesnt heat. Upon arrival and inspection I found the dryer had blown a thermal fuse. I replace the thermal fuse and check the vent and it is 90 to 95% blocked. I watched cycles and found the coils failed so I replace them as well. The dryer is not working as designed but needs the dryer duct cleaning before they should use the unit.; used 1 5303931775 (COIL KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYQ01
Near Monticello, MN 55362
Seth
Job Details: 09/19/2022
No ice starting 5 days ago. The freezer temps were 15-18. I popped open the evaporator cover and found it was dripping wet with only 3 turns frosted. The sealed system has failed.
We serviced a
KENMORE RANGE- GAS
Model 362.724222
Near Apple Valley, MN 55124
Delton
Job Details: 09/19/2022
"Found that the igniter is shorted. Replaced igniter, tested and oven now heats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/19/2022
"Customer complaint is, WONT TURN ON- STOPPED MID CYCLE & WONT TURN BACK ON- CHECKED FUSE BOX STILL NOT WKG. Inspected and tested. Found the UI is dead. Needs a new UI board. Installed new UI and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF30HBEDBSR/AA
Near Farmington, MN 55024
Delton
Job Details: 09/19/2022
Found that the this has standard evaporator frost up issue. Full of frost build up. I informed customer that before I can fix it the refrigerator will have to be unplugged and defrosted before i can do the fix it kit. Rescheduling customer and will use truck stock parts.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Eagan, MN 55123
Delton
Job Details: 09/19/2022
Found that junction box shorted (the known Bosch issue) i removed terminal block and just wire nut wires together. Tested and dishwasher is running and working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE55M9600/A3
Near Saint Paul, MN 55117
Delton
Job Details: 09/19/2022
"Found that piece of clothing was stuck in the blower wheel. Removed item, tested and dryer now tumbles and heats. Dryer is working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD70HEBW1
Near Osseo, MN 55311
Matt
Job Details: 09/19/2022
"Customer complaint is, LOUD DRYER. Inspected and tested. Found the dryer was vibrating a lot. I disassembled dryer and found the blower wheel was cracked and missing part of a fin. Needs a new blower wheel. Installed new blower wheel and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
LG DRYER- ELECTRIC
Model DLEX5170W
Near Sartell, MN 56377
Seth
Job Details: 09/19/2022
"Dryer is making a loud squeal when it runs. Upon arrival and inspection I found a dryer that was black 50% and only had 11 miles an hour. One of the support rollers had locked up solid. I replace the failed roller as well as clean the cavity because it was full of lint because the vent is blocked. I tested it and it ran great had good heat and was quiet. I recommended the customer not use it till they get their dryer vent cleaned so that they dont cause other damage to the unit, Or cause a house fire. The dryer is now fixed. Note the customer needed to get ready for work and asked that we call and collect. ; used 1 4581EL3001E (ROLLER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA01
Near Sartell, MN 56377
Seth
Job Details: 09/19/2022
"I replaced the filter housing assembly. I dried up the cavity and found one other source of moisture from the seam between the bottom and sides in the lower LH side of the unit. The liner was bulged and you could squeeze out water if you pushed on the cover. I let the customer know they would have to perform a 3 day hard defrost to eliminate this moisture. It is possible the defrost drain/ice room is leaking behind the liner, but I could not see that. The fridge is now fixed. I also cleaned the drain duck-bill on both drains while the unit was pulled out."
We serviced a
KENMORE DRYER- GAS
Model 110.727221
Near Champlin, MN 55316
Matt
Job Details: 09/19/2022
"Customer complaint is, NO HEAT. Inspected and tested. Found the thermal fuse was blown. Quoted customer $260. to install new new fuse. Customer approved repairs. Installed new thermal fuse, vacuumed out bulkhead and tested. With vent disconnected heat was cycling between 195F and 115F and airflow on back of dryer is 34mph. With vent connected the heat was cycling between 205F and 120F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRAWW/AA
Near Champlin, MN 55316
Matt
Job Details: 09/19/2022
"Customer complaint is, DRAIN ISSUES, THE DISHWASHER DOES NOT DRAIN. Inspected and tested. Dishwasher was draining great when I tested it. I filled it twice and drained it and it worked perfectly. I started dishwasher on a heavy cycle and watched it for almost 30 minutes and it was washing and draining great. Dishwasher is operating normal while Im testing it."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Dayton, MN 55327
Matt
Job Details: 09/19/2022
"Customer complaint is, LEAKING DURING THE WASH CYCLE. Inspected and found the heating element bushings are gone. This is a known issue with this dishwasher. I cant run the dishwasher to test further. to install new element. Customer approved repairs. Part on order. This dishwasher is going to be difficult to pull out, so I need extra time. ; ordrd 1 WD05X24776 (Heating element)"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Rogers, MN 55374
Matt
Job Details: 09/19/2022
"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. to install new ice maker. Customer approved repairs. Installed new ice maker and the new ice maker is bad. Ordering new ice maker. Installed the second new ice maker and it cycled and filled with water. Ice maker is now fixed."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AC/US
Near St. Cloud, MN 56303
Seth
Job Details: 09/19/2022
"SC error not draining. Unable to call they keep PST. Clogged drain pump filter, I cleaned it as well as the drain hose was 18in into the stand pipe. I adjusted the the drain hose and cleaned the filter it is now draining as designed."
We serviced a
GE REFRIGERATOR
Model GWE19JSLGFSS
Near Roseville, MN 55113
Delton
Job Details: 09/19/2022
"Evaporator fan blade hitting somet type of metal debris that was hittting the blade and making noise. I removed debris, tested and fan is running quiet and working good. Refrigerator is cooling and working good."
We serviced a
KENMORE DRYER- GAS
Model 1106589456
Near Eagan, MN 55123
Delton
Job Details: 09/19/2022
"Ran test and dryer is heating and cycling heat to 215 degrees, which is normal. Customer was saying that its not getting hot enough, just warm. While im here testing it it is working good. I remember replacing flame sensor last time but notes did not save so im not %100 sure i replaced gas coils. So i went ahead and replaced gas coils again incase.Dryer is cycling heat normally on high. Dryer is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC415EW0
Near Otsego, MN 55301
Matt
Job Details: 09/19/2022
"Customer complaint is, NOT HEATING WELL, TAKES MANY LOADS TO DRY CLOTHES. Inspected and tested. Dryer is heating great and cycling between 200F and 115F. Dryer is testing good. The problem is with the vent. Customer hasnt had the vent cleaned for years. Customer is going to to have the vent cleaned."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model CET9100GQ1
Near Minneapolis, MN 55414
Nate
Job Details: 09/19/2022
"Installed the new door latch because washer had a door latch error code. No way to get washer into test mode or access the control board because I do not have a key or card, and property doesnt either. Can Jared or DW call them to discuss options? No ability to replace main PCB, which it would be since door latch still doesnt work. Board thinks door is locked or unlocked when its sitting idle. ; saved tckt , states that autho needed"
We serviced a
LIEBHERR REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Nate
Job Details: 09/19/2022
"Leaking water again. Drain hole wasnt frozen up this time but steamed it out to be safe. Ice built up on drain pan on right side below evaporator, and then melting and running straight down into crisper area. Fridge tilted 1/2 down on the right. Customer got a board that was 3/4 thick that I slid under the right wheels/feet of fridge. Now its level, just a hair higher on right side, but super close to totally level which should allow water to drain down drain now how its supposed to."
We serviced a
MAGIC CHEF DISHWASHER
Model CDB6100AWE
Near Chaska, MN 55318
Nate
Job Details: 09/19/2022
"Motor is grinding, took apart the sump assembly, no debris in motor, has a bad motor, no one has it. Called owner to let him know. Left message. 99002481 is part number."
We serviced a
GE DISHWASHER
Model GDF510PSD2SS
Near Chanhassen, MN 55317
Nate
Job Details: 09/19/2022
"Not filling with water. Water valve is only getting 8 volts. Pulled down main board, tested voltage from the board, j711-1 and 2, no voltage coming from board when its supposed to fill. Same in test mode."
We serviced a
KENMORE REFRIGERATOR
Model 11160512912
Near Chanhassen, MN 55317
Nate
Job Details: 09/19/2022
"Lots of frost in the freezer. Fresh food section is room temperature. Evaporator fan runs great but frost was built up in the fan area. Steamed off evaporator, it frosted over nicely after 10 minutes. Took doors off and added washers and adjusted bracket so door seals well. Also reset gasket around door and steamed it to give it shape back. Seals great now."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Shorewood, MN 55331
Nate
Job Details: 09/19/2022
"Strip attached to left door doesnt pull shut. Missing spring DA81-01345B. Paddle on ice dispenser gets stuck in the dispensing position. Needs new spring for that. DA61-20140A. Icemaker just makes a combination of crushed and cubed ice now, and sporadically stops making ice, although its making ice now. Needs Icemaker kit. Lower right side of fridge is down on floor, so fridge tips to the right causing it to press into the cabinet and right door cant open. Needs new wheel on lower right (roller). needs new axel too. Lastly, fridge is wedged in there, very heavy, and just the axel on the front right, so will need authorization for extra charge for air sled too. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF263LXTT3
Near Hopkins, MN 55343
Nate
Job Details: 09/19/2022
The oven half the time they use it makes a laser sound. I ran it on bake for awhile and heard the sound a couple times coming from the control board area. W10840298 is the part number for the board.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA01
Near Saint Michael, MN 55376
Matt
Job Details: 09/16/2022
"Customer complaint is, HAS POWER- MADE SQUEAKING NOISE & THEN STOPPED MID CYCLE WONT DRAIN & HAS CLOTHES IN IT TOO. Inspected and tested. Found the drain pump has failed and the washer is shaking really bad when it goes into a spin. The rear spider support is failing. Washer needs to be replaced."
We serviced a
GE RANGE- ELECTRIC
Model JB645DK4BB
Near Elk River, MN 55330
Phillip
Job Details: 09/16/2022
"Customer complaint was they had a burning smell of plastic when they use two burners or the oven. I pulled the range out and found the black L1 terminal was starting to arch and smolder. I replaced the power cord and terminal block. Tested afterwards and tested good.; used 1 CORD-4PRONGRANGE (84610 4 PRONG RANGE CORD), and 1 5304409888 (CORD BLOCK) from stock"
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model UNAVAILABLE
Near Minneapolis, MN 55411
Phillip
Job Details: 09/16/2022
The washer was completely taken apart and not serviceable. The manager said she is just replacing it. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE WALL OVEN- GAS
Model FFGW2426USB
Near Minneapolis, MN 55428
Matt
Job Details: 09/16/2022
"Customer complaint is, SECURE THE WALL OVEN. Inspected and found the wall oven is not the same size as the opening and it sticks out to far. Theres not a whole lot I can do to secure this. Customer approved me putting 2 screws in the bottom attaching it to the floor."
We serviced a
GE RANGE- GAS
Model JGS650SEF1SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/16/2022
"Customer complaint is, BURNERS OVER HEAT FOODS. Customer said that the burners burn things on one side of the pan. Inspected and tested, 2 of the burners had a little heavier flame on the one side and the other 2 were very minimal. I inspected the burners and didnt see anything wrong with them and they were all clean. Im not sure whats going on here. Im going to order all 4 burner heads and ship them directly to the customer to install. ; ordrd 1 WB16T10046 (Burner) and 1 WB16K10055 (Burner) and 1 WB16K10070 (Burner) and 1 WB16K10062 (Burner)"
We serviced a
WHIRLPOOL MICROWAVE
Model GH7145XFQ-1
Near Maple Grove, MN 55369
Matt
Job Details: 09/16/2022
"Customer complaint is, NOT COOKING / NO HEATUNIT RUNS, BUT FOOD DOES NOT HEAT UP. Inspected and tested. Found the magnetron and diode and door switches all need to be replaced. This microwave is over 20 years old and anything plastic is breaking and falling apart. I recommended customer just replace microwave, rather than putting a lot of money into it and when its in rough shape. Customer is going to replace the microwave. I just put the microwave in the garage, rather than reinstalling it."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB300WQ1
Near Excelsior, MN 55331
Adam
Job Details: 09/16/2022
The washing machine was giving F52 error code. Tub was spinning freely. Put unit in diagnostic mode and found no matter what would give the error code. On ServiceMatters went through test three and found that the sensor was bad. Ordered sensor and rescheduled customer; ordrd 1 WPW10178988 (Sensor)
We serviced a
LG DRYER- GAS
Model DLE7177WM
Near Eagan, MN 55123
Delton
Job Details: 09/16/2022
I can hear that the rollers are bad on the dryer. But in the laundry room is very tight that there is barely enough room from the counter top to the wall that i would have to pull out the disconnect the washer before i could have room and gain access to the back of the dryer to pull apart the front. ( I am assuming that nothing else i wrong besides the rollers 4581EL2002h)Customer will think about it and call back if they want to proceed with repair. If they want to proceed with repair schedule 2 hours for return.
We serviced a
GE RANGE- GAS
Model JGBS66DEK5BB
Near Annandale, MN 55302
Seth
Job Details: 09/16/2022
I replaced the gasket. The range now has a good seal.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Replaced wheels and soap dispenser. Tested and dishwasher is running, soap diepsner opens. Dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/16/2022
Installed board from last diagnosis now getting correct voltage to the fan. But the fan is seized. They sent the wrong fan. Ordered fan again and rescheduled; schdld next appmnt for 9/22 THU !
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Chanhassen, MN 55317
Adam
Job Details: 09/16/2022
"Installed parts from last diagnosis now unit is working properly Installed w10502110, wpw10481130, wpw10380685"
We serviced a
WHIRLPOOL STACKED DRYER
Model WED94HEXW1
Near Minneapolis, MN 55436
Adam
Job Details: 09/16/2022
"Part they sent has only have the board. Installed half with the knob side. The only one that came. Now they have a knob but the display is still gone. Need control board still ; used 1 W10389281 (Board) from stock, states that autho needed"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV154CLFA
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Replaced door and choke kit, tested and microwave is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/AA-US
Near Minneapolis, MN 55413
Nate
Job Details: 09/16/2022
"Fridge not cooling anymore or responding. Replaced the main PCB, after a few minutes the compressor and fans began running and display works great."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2600201
Near Farmington, MN 55024
Delton
Job Details: 09/16/2022
"Found that washer is getting actuator/shifter fault. Replaced actuator, tested and washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX3
Near Minneapolis, MN 55413
Delton
Job Details: 09/16/2022
Dishwasher is drianing as im here. Found that there is alot of suds (see picture) so it will turn back into water and seems like its not draining. Tested and dishwasher is draining and working every time. I showed customer suds and to cut back on soap. DIshwasher is working good.
We serviced a
IKEA DISHWASHER
Model IUD9750WS3
Near Minneapolis, MN 55418
Delton
Job Details: 09/16/2022
"Replaced water valve, tested and dishwasher now fills fully and no leaks. Dishwasher is working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NW9B
Near Saint Paul, MN 55117
Nate
Job Details: 09/16/2022
Dishwasher wasnt draining. When I got there I put it on a drain cycle and it drained out great. But I took apart the whole sump area and cleaned out each individual part and then made sure there was no debris by the impeller for the pump. The pump sounds great. I sucked all the water out of the sump area and then disconnected the drain line and put it into my wet vac and ran the dishwasher twice and drained it twice and it drained grade each time. I made sure there is no restrictions going into the garbage disposal and then reconnected the drain line and then ran two more cycles and canceled them and drained it and both times it drained perfect.
We serviced a
GE DISHWASHER
Model GSM2200V65BB
Near Saint Paul, MN 55105
Nate
Job Details: 09/16/2022
"Dishwasher not advancing. Got on the phone with GE. Tested yellow wire and red/white wire at timer, 120 vac when door is closed. Has a bad timer motor. All the cycles work if you manually advance the timer. Ordered WD21X10437 timer and am coming back Thursday to install. Quoted 143.50 parts and j13 labor. ; ordrd 1 WD21X10437 (Timer)"
We serviced a
BROAN VENT HOOD
Model D49M30SBREVA
Near Saint Paul, MN 55107
Nate
Job Details: 09/16/2022
"Installed cpu, works great on all settings. Can the office please call the owner to collect the payment? Thanks. He has Covid. ; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS261515TE2
Near Eagan, MN 55123
Nate
Job Details: 09/16/2022
Installed tube for water dispenser to Icemaker. Steamed out drain because it was plugged up with ice. Made sure water flows through the drain now. Replaced the damper and installed a new door gasket the customer ordered. Everything works great now.
We serviced a
AMANA WASHER TOP LOAD
Model ALW880QAW
Near Minneapolis, MN 55417
Nate
Job Details: 09/16/2022
"Replaced belt. Pully doesnt have enough tension though and did not turn the transmission until I used a zip tie to give the pully more tension. Ordered a new pully spring, coming back Tuesday to install. Noticed in the short time that it spun that the transmission is louder, told customer the transmission isnt done but is in the early stages of going out. Ill need to test washer after installing the spring to see how it works and if transmission grinds I told her only the trip charge; ordrd 1 WP40061401 (Spring)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323TSA
Near Dayton, MN 55327
Matt
Job Details: 09/16/2022
"Customer complaint is, LEAKING WATER MOSTLY WHEN GET ICE. Inspected and tested. Found the ice maker line was leaking at the valve. I removed it from the valve and didnt find any damage to the valve or water line. I reassembled and ran almost a gallon of water through it and it never leaked. Customer is going to watch it closely and if it leaks again we will have to replace the valve."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A7DSP/A2
Near Elk River, MN 55330
Matt
Job Details: 09/16/2022
"Customer complaint is, NOT SPINNING AND/OR WASHING and giving a nf error. Washer does not have a model and serial number sticker. This washer was part of the recall and had the repair done to it and the new sticker put on. I found a sticker underneath the control panel that had the model number on it. Inspected and tested. Found the hot side of the fill valve has failed.. Customer approved repairs. Part on order. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrd 1 DC97-15459G (Water valve)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA01
Near North Saint Paul, MN 55109
Delton
Job Details: 09/16/2022
"Replaced damper, tested and now it opens and closes and air is flowing into refrigerator. Likely could of been the cause of the noises as ice could of built up around the evaporator fan hitting it causing the noise. Refrigerator is working good."
We serviced a
SPEED QUEEN WASHER FRONT LOA
Model AFNE9BSP116TW13
Near Saint Paul, MN 55108
Delton
Job Details: 09/16/2022
"Found that the GFI outlet that it is plugged into is tripping and will cut power to washer. I ran test and quick cycle and all functions are working good and completed whole cycle no issues. I did find that there was hair and gunk that was breaking the door seal and had a small drip in front of door on bottom. I cleaned that and no leaks. Im thinking the GFI outlet is weak so i moved the washer to the outlet next to it to see if it keeps tripping because washer seems to be working good and no issues.I did find as previous tech, that there is a lot of suds when I was testing and i did not add any soap. Less soap needs to be used.Washer is working good as I am here.It is the same washer that PR worked on."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LTE5243DT3
Near Hopkins, MN 55343
Nate
Job Details: 09/16/2022
Replaced a timer that was very loud and sporadically failing. Tested the washer on a number of wash cycles after replacing timer and it works awesome now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Golden Valley, MN 55416
Nate
Job Details: 09/16/2022
"Dishwasher doesnt circulate water. Used 5304519906 and after installing it, the dishwasher runs great. We discussed the show cobra Kai for a long time. Nice resident at this senior living facility."
We serviced a
THOR RANGE- GAS
Model GET ME
Near Minneapolis, MN 55436
Adam
Job Details: 09/16/2022
Installed part from last diagnosis and now unit is working properly Installed surface igniter 10100170Returning 10042239 brackets
We serviced a
GE REFRIGERATOR
Model GYE22HMKJES
Near Annandale, MN 55302
Seth
Job Details: 09/16/2022
I replaced the second switch per the system alert from GE and tested the fridge. It worked as designed.
We serviced a
HAIER MICROWAVE
Model HMV1472B4HS
Near St. Cloud, MN 56303
Seth
Job Details: 09/16/2022
The unit was shipped from a vendor. The construction was delayed in the home and they discovered it was damaged after opening 2 months later. The unit is beyond repair must be replaced.
We serviced a
HOTPOINT DRYER- ELECTRIC
Model HTX24EASKOWS
Near St. Cloud, MN 56303
Seth
Job Details: 09/16/2022
"I replaced the timer and power now flows through it and through the temperature selector. The inlet operator thermostat is bad, the tech at GE advised we replace both thermostats on this model. Please order WE04X25201 and WE04X26216. Please order and reschedule.; saved tckt , states that autho needed"
We serviced a
MAYTAG WALL OVEN- ELECT
Model MEW5527DDB
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/16/2022
Customers concern is the wall oven has a bad smell when it heats. Upon arrival an inspection I found a loose wire connection that was getting hot. I was able to rebuild a connection and add heat shrink it for a protective layer. We tested it after it was done and the smell decreased greatly. We could find no other sources of smells the oven is now fixed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW88HEAC0
Near St. Cloud, MN 56303
Seth
Job Details: 09/16/2022
No power. The supply was cut off by a blown GFCI plug I reset it and tested a quick wash cycle. It completed perfect. The washer is working as designed.
We serviced a
KENMORE RANGE- GAS
Model 790.785794
Near Cold Spring, MN 56320
Seth
Job Details: 09/16/2022
Customers concern with the range is that it doesnt light consistently the flame burns out when its on low. Upon arrival and inspection I found that there was heavy buildup in the orifices and the burner caps needed to be cleaned. I educated the customer on how to do this herself going forward and cleaned all four burners and tested them. I also adjusted all four burners as they all seemed a little too low intended to want to blow out. The range is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TW0
Near Minneapolis, MN 55412
Phillip
Job Details: 09/16/2022
The gasket were ripped and not sealing good. Today I replaced both the freezer door gasket and fresh food gasket. The doors seal better.
We serviced a
SAMSUNG MICROWAVE
Model me16k3000as
Near Minneapolis, MN 55428
Phillip
Job Details: 09/16/2022
Customers complaint was some of the segments on the display do not come on and the Exhaust fan is not working. I first replaced the main control board and all of the segments on the display are working. I then turned on the exhaust fan and the motor came on but very very slow. If I moved the fan by hand it will come on faster but still not good enough. It will need a Exhaust fan.The part is no longer available DE31-00028NThe customer is going to replace the whole microwave. I remove the Main control and I will return it.
We serviced a
KENMORE RANGE- ELECTRIC
Model 7909621240A
Near Minneapolis, MN 55442
Phillip
Job Details: 09/16/2022
"The customers complaint was the front left burner was not working at all, they said the oven was fine. I turned the switch on for the front left burner and the switch came on but the burner did not. I unplugged the range and lifted the top up and tested the burner. The burner coil was bad. I replaced the burner. Now all four burners come on perfectly.Are used only the burner I will send the other two parts back."
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Plymouth, MN 55446
Phillip
Job Details: 09/16/2022
The issue is the main display is dead. I hooked up the Newfi tool but no response. The led in the main board is flashing. The customer said the display would randomly turn on and off. It needs the user interface. Today I replaced the user interface. The dishwasher is working great now.
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDZ0
Near Minneapolis, MN 55446
Phillip
Job Details: 09/16/2022
The customer said it runs for a few minutes then shuts off. Last time I found several fault codes. The most recent was for the drain pump staying on and one was for the thermistor. The drain pump test good and the other components test good. I determined the main control was at fault. Today I replaced the main board. I ran the dishwasher for 10 min and it ran with not shutting off.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG361LVS
Near Minneapolis, MN 55407
Adam
Job Details: 09/16/2022
Customers complaint OVEN WONT HOLD HEAT CAN HEAR IT TRYING TO REIGINITE ONCE REACHES TENP- BUT TEMP STILL FALLSTested unit without any of the shields to see what happens. When removing the shields I noticed they werent installed correctly. Customer said he had another company out and the replaced the igniter. With the shields removed unit worked correctly. I noticed on the shield above the igniter black sparking marks. Igniter was shorting to the shield and wouldnt light. Reinstalled shields tested multiple times it worked perfectly
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Hanover, MN 55341
Matt
Job Details: 09/13/2022
"Customer complaint is, NO POWER. Inspected and tested. Found the outlet at the wall only had 120V. The outlet is the problem. Customer is going to try and replace the breaker himself and see what happens. I forgot to get the model and serial numbers."
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Eden Prairie, MN 55344
Adam
Job Details: 09/13/2022
Tenants complaint cold water wasnt working. Cleaned the water valve screen reinstalled and now cold water is working properly. Added photo cold water is working properly.
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Maple Grove, MN 55311
Matt
Job Details: 09/13/2022
"Customer complaint is, WONT TURN ON- STOPPED MID CYCLE & WONT TURN BACK ON- CHECKED FUSE BOX STILL NOT WKG. Inspected and tested. Found the UI is dead. Needs a new UI board. Part on order. . ; ordrd 1 WD21X32005 (UI board), states that autho needed"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Maple Grove, MN 55369
Matt
Job Details: 09/13/2022
"Customer complaint is, SPINS UNBALANCED WITH NOTHING IN IT- GETS UNBALANCED WITH A VERY SMALL LOAD. Inspected and tested. I ran it through a spin only cycle empty and it did not get off balance. I started a load of towels and when it went to spin it started shaking and gave the unbalanced error and filled and tried adjusting the load. When it is spinning, it sounds good. Im going to try replacing the damper rods. There not in stock, part number DC97-16350U. ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA 02
Near Champlin, MN 55316
Matt
Job Details: 09/13/2022
"Customer complaint is, BACK OF THE FRESH FOOD IS ICING UP. CAUSING WATER UNDER CRISPER DRAWERS. This refrigerator doesnt have the bad ice maker, so theres no extra loop to put the add on heater in. The defrost heater comes on in test mode. I installed new drain kit and defrost sensor. Tested refrigerator and its now fixed. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28TSHISS
Near Eden Prairie, MN 55344
Adam
Job Details: 09/13/2022
Wasnt dispensing water or making ice. Check the water shut off and it was off. Turned water on. Tested icemaker and dispenser now unit is working properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS261515TE2
Near Eagan, MN 55123
Nate
Job Details: 09/13/2022
"Frosting up again inside. Water is leaking from the back of the fridge where the waterline enters the fridge. Needs tube , and the damper isnt opening, even though it clicks. Needs new damper motor, and Ill put on new door gasket that was sent to customer by Frigidaire. Quoted L14, and 179.97 for damper. ; ordrd 1 242303001 (Damper motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/13/2022
DA92-00593P boardDA81-06013A fanFound that the control board is sending more voltage then it should to condenser fan and is giving a error code for the fan and the fan isnt running. Ordering board and fan and rescheduled ; schdld next appmnt for 9/16 FRI !
We serviced a
SAMSUNG DRYER- GAS
Model DV50F9A7GVP/A2
Near Waconia, MN 55387
Adam
Job Details: 09/13/2022
Unit was making squeaky noise. Disassembled unit and found that the idler was failing. The rollers are looking good and spinning well. Quoted for new idler. Cleaned inside the unit vacuumed and oiled. Reassembled unit after replacing the idler. Tested unit and now unit is running properly ; used 1 DE634A (PULLEY) from stock
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN412SP111TW01
Near Buffalo, MN 55313
Seth
Job Details: 09/13/2022
"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."
We serviced a
LG REFRIGERATOR
Model LFC23760SB/03
Near Mound, MN 55364
Adam
Job Details: 09/13/2022
Unit wasnt making ice. Found that when holding the test mode it wont cycle but makes the beep saying to put in test mode Ill get some noise but nothing happening. Ordering ice maker and rescheduled. AEQ72909602;Installed ice maker and tested unit. Its cycling properly
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE50R5200W/A3
Near Hanover, MN 55341
Adam
Job Details: 09/13/2022
Unit wasnt heating. Disassembled unit and started testing the heating element. The element had broke. Quoted customer for new heater assembly that we carry on our truck. Also cleaned up unit. Rollers and idler looked good and spun nicely. No other parts needed at this time. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M7750AV/A401
Near Elk River, MN 55330
Matt
Job Details: 09/13/2022
"Customer complaint is, WONT DRAIN, WONT AGITATE. Inspected and tested. Found the washer was full of water. I vacuumed all the water out and removed the drain pump. There was a bobby-pin in the drain pump. I removed the bobby-pin and reassembled. Tested washer and its draining great. Washer is now fixed."
We serviced a
GE DRYER- ELECTRIC
Model GFD45ESPM0DG
Near Eagan, MN 55123
Nate
Job Details: 09/13/2022
"Dryer running loud. Found a bad front bearing kit. Replaced the kit, vacuumed out lint and lubricated bearing. Runs great now."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Eden Prairie, MN 55344
Nate
Job Details: 09/13/2022
Not running. Found that the plastic on the inside of the door that holds the spring was broken. Needs 5304473843. Marcone has them. Plastic overall on microwave is brittle.
We serviced a
LG WASHER FRONT LOA
Model MISSING
Near Minneapolis, MN 55436
Nate
Job Details: 09/13/2022
"Washer is not draining. Found a bad drain pump with toothpicks that had made their way into the drain pump as well. Also, the detergent dispenser tray was full of thick dried detergent. I cleaned out all the detergent and replace the drain pump and it runs and drains great now. There were a lot of detergent suds in the washer. I tried to clean some of that out but there is still some residue in there. Customer will call to make the payment. She was gone when I finished the job.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS0
Near Rogers, MN 55374
Adam
Job Details: 09/13/2022
Installed switch holders from last diagnosis. Reassembled and tested. Unit would make a quick fan noise when closed. Adjusted brackets rollers switches and still have same issue. The internal parts are just worn out and none are available. Spent many hours on unit and this is the best its going to get for its age.
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Hopkins, MN 55305
Nate
Job Details: 09/13/2022
"Washer leaking pretty bad. Found the main hose that goes from the detergent dispenser to the tub was detached. Reattached the hose with red glue and tightened the clamp nice and tight. Then while running it, found water running down the front of the washer too. The drain in the bellow was plugged up so water filled up too high on the door glass and leaked. Cleaned out the hole with a tiny pipe cleaner. Now it drains well and doesnt leak. Also cleaned glass off on the bottom of door. Customer will call to pay."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Golden Valley, MN 55416
Nate
Job Details: 09/13/2022
"Dishwasher not circulating water. Found the impeller was seized up in the wash motor. Needs 5304519906. .; ordrd 1 5304519906 (Wash motor)"
We serviced a
GE DRYER- GAS
Model GFDR480GF1WW
Near Otsego, MN 55330
Matt
Job Details: 09/13/2022
"Customer complaint is, ERROR SAYS NO HEAT & ITS NOT DRYING CLOTHES. Inspected and tested. Found the gas valve coils have failed. . Installed new coils and tested. Dryer is heating great and cycling between 230F and 120F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ADG3LRGS111TW01
Near Buffalo, MN 55313
Seth
Job Details: 09/13/2022
"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."
We serviced a
GE DRYER- GAS
Model GTD84GCPN0DG
Near Big Lake, MN 55309
Seth
Job Details: 09/13/2022
"No power, unresponsive. Safety thermostat was blown I replaced it and found the dryer worked great unhooked. 26mph at back and good temps. The duct is blocked over 75% the duct material and outdoor head showed heavy wear Imdeclined to clean it it was a long run and I feared damaging the customers property.; used 1 MICRO9 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9270XW1
Near St. Cloud, MN 56301
Seth
Job Details: 09/13/2022
"I replaced the element, and cleaned the cavity. I watched 5 cycles and temps were 230-105. The dryer duct is long and had been cleaned but only yielded 13mph. I talked with her about a booster if the dryer continues to have temperature related failures. The dryer is now fixed."