Service History 14 - Omega Force Appliance Repair

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Rogers, MN 55374

Matt

Job Details: 07/24/2023

"Customer complaint is, AGITATOR NOT WORKING. Inspected and tested. Found the actuator has failed. Customer declined repairs and is going to replace it themselves."

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FFLG3900UW1

Near Elk River, MN 55330

Matt

Job Details: 07/24/2023

"Customer complaint is, LOUD. This is a stacked washer thats noisy. I ran it through a rinse and spin empty and it sounded great. Customer put a load of towels in washer and I ran it through another rinse and spin and it worked perfectly. Washer is testing good."

We serviced a

SAMSUNG WASHER

Model WF365BTBGWR/A2

Near Minneapolis, MN 55422

Phillip

Job Details: 07/24/2023

The washer leaks and does not drain. I put the washer into service mode and ran the drain. The drain pump does not come on or buzz. I found a cut in the door boot. The washer will need a control board and door boot.

We serviced a

KENMORE DRYER

Model 110.728121

Near Minneapolis, MN 55412

Phillip

Job Details: 07/24/2023

The customer said the dryer does not heat. The customer had the rear panel removed when I arrived. I tested the thermal fuse and it was bad. I jumped the fuse and tried the dryer. It does heat. I gave a quote for replacing the fuse. I replaced the thermal fuse. The dryer is heating and the air flow is good.

We serviced a

KITCHENAID REFRIGERATOR

Model MISSING

Near Minneapolis, MN 55418

Phillip

Job Details: 07/24/2023

The ice auger motor continues to run and run even when the door is open. I checked the wires at the bottom of the door. I found every wire is cut and someone has wired some of the wires coming from the fridge together. I unplugged the harness plug and the auger has not started since. There are too many wires cut short to repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Big Lake, MN 55309

Seth

Job Details: 07/24/2023

I tested the DW it heated perfectly. I could find no cause for the heater error. I recommend them listen while it runs for the next week to insure the circulation pump is not failing intermittently. No issues found.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Excelsior, MN 55331

Adam

Job Details: 07/24/2023

Installed new sump from last diagnosis. Tested multiple times. Unit is working properly and no leaks. Let unit run for 15 minutes before leaving.

We serviced a

ZLINE++ VENT HOOD

Model ART236B

Near Minneapolis, MN 55416

Nate

Job Details: 07/24/2023

Replaced the main PCB and the display control board. Everything works great now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55407

Nate

Job Details: 07/24/2023

"Water and ice are building up on the bottom of fresh food section. Checked drain lines in back. No blockage and they are still on securely. Temps have been good. I took off the back (evaporator) cover and found just a little bit of ice in evaporator drain hole. Steamed it out, can pour a cup of water through it nicely. Temp sensor was on left evaporator line, moved it to right side. Adjusted drain pan so water should run down it better now too."

We serviced a

ZLINE++ RANGE

Model RA48

Near Clearwater, MN 55320

Seth

Job Details: 07/24/2023

I installed the new fans in the large oven and tested the range. It didnt make noise and is working as designed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSYA

Near Chanhassen, MN 55317

Adam

Job Details: 07/24/2023

Installed new damper from last diagnosis. Once installed tested unit. Damper opened and closed properly. Now unit will be working correctly.

We serviced a

LG RANGE

Model LSG4513ST/00

Near Chanhassen, MN 55317

Adam

Job Details: 07/24/2023

"Customers complaint is STRONG GAS SMELL WHEN INITIALLY PRE-HEATING THE OVEN. NOT SURE OF THE CAUSE (GAS LEAK, FAULTY IGNITER). Tested unit and found the igniter is taking long time to heat the igniter and was opening gas before the igniter was ready. Quoted customer from new Igniter. He approved. installed part then tested multiple times. Unit is working great.

We serviced a

GE DRYER

Model GEDR270EHOWW

Near Saint Augusta, MN 56301

Seth

Job Details: 07/24/2023

Making noise when it tumbles. I ran it with and without a load. I could find no issues. The dryer had no error codes and heats great.

We serviced a

ASKO++ DISHWASHER

Model D5536

Near Minneapolis, MN 55405

Phillip

Job Details: 07/24/2023

"The customer said the dishwasher was running and would not stop. She does not recall any fault codes. I started the dishwasher, it filled then when the wash pump kicked in it just made a humming sound. I drained the water and it all drained out. I removed the filter and basket. I found 5 prices of glass down in the sump. I removed all the glass and tried the dishwasher again. This time it filled then started to wash. I canceled and started the dishwasher 3 more times. Its working good. No other issues found. When the water was drawing it started to come out the top of the air gap. I removed the cover and air gap cap and cleaned it out."

We serviced a

AMANA RANGE

Model AGS5730BDQ

Near Eagan, MN 55122

Delton

Job Details: 07/24/2023

Installed the rebuilt board. Tested at 400 degrees and cycled heat and maintained average temperature of 400 degrees. Oven is heating and working good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYY02

Near Eden Prairie, MN 55346

Adam

Job Details: 07/24/2023

Unit not cooling. Noticed before; bed freezer stopped cooling or wasnt cooling enough and by morning it was done for both sides. Unit was unplugged on arrival. Plugged unit in let it run for 10 minutes; amps never went over .8amp. Unit has a sealed system issue. Explained the process of sealed system repair.

We serviced a

WHIRLPOOL DISHWASHER

Model GU9B8OSCGT2

Near St. Cloud, MN 56303

Seth

Job Details: 07/24/2023

"Bad pressure not washing well. The manifold was not tight. There was a sandy discharge from their water supply. They have no water softener. They also are natural soap users. I advised they change their detergent run citric acid cleaners monthly, and get a whole hose water filter. There was sand in the toilet tanks and sink screens."

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS-1

Near Minneapolis, MN 55419

Nate

Job Details: 07/24/2023

"For last year, only left side cools. Right side stays room temperature. I set it to 45 degrees and within 20 minutes both the left and right sides got down to 63, from 68. There is a click every so many minutes, which is either the two way valve or the control board. Customer will monitor temps. Recommended if it stops cooling, that we replace the main PCB. Right now both sides are cooling equally."

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD24DDFTX7

Near Saint Paul, MN 55116

Nate

Job Details: 07/24/2023

"replaced bad hall sensor, and both the bad lower drawer control boards and bad main PCB. Runs great now."

We serviced a

GE REFRIGERATOR

Model TPX21PRBAWW

Near Edina, MN 55435

Nate

Job Details: 07/24/2023

"Fridge stopped running. I tried the PRO41 and compressor immediately kicked on. That was with the suicide cord , but when hooked up to white and black wires no fans or compressor run. Only defrost control or temperature control could stop all fans and compressor from running. I adjusted the temp and control, and immediately everything started running and cooling.

We serviced a

ASKO++ DISHWASHER

Model DBI664PHXXLS.U

Near Edina, MN 55436

Phillip

Job Details: 07/24/2023

The board was not reading the pressure sensor. Today I replaced the main control board. I programmed the new board for English and to use rinse aid. I started the dishwasher and now its working good.

We serviced a

ASKO++ DISHWASHER

Model 1075554156

Near Minneapolis, MN 55424

Nate

Job Details: 07/24/2023

Replaced bad door latch assembly. Runs great now.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Saint Paul, MN 55102

Delton

Job Details: 07/24/2023

"Found that the there is water on bottom of freezer leaking then onto floor. Found that the evaporator drain tube was clogged with dust/gunk which caused the evaporator drain to freeze over. Defrosted drain and cleaned out dust/debris. Tested and now drains no longer leaks. Customer also said that it would frequently freeze produce in the crisper drawer. I found that the freezer was on max temperature and refrigerator was 1 less than max temperature. I recommended that they lower the setting and see if it still happens.

We serviced a

MAYTAG DRYER

Model MGDB400VQ0

Near Medina, MN 55340

Phillip

Job Details: 07/24/2023

"The dryer will run and heat it just does not move air. I took the front off and found the blower belt all twisted and laying on the bottom. The blower pulley was off and laying on the bottom. I tried to screw the pulley back on the blower shaft but the threads are stripped on the pulley and blower shaft. The front and rear drum seals fell off and need to be glued back on. The dryer needs a new blower pulley, blower belt, the blower housing that has the shaft and just in case its needed a blower fan. I was unable to locate the blower housing. Please research and then contact the customer with a quote. I listed the parts in need below. Total of 4 parts. I may not need the blower fan but add quote just incase. I advised the customer we need to research the parts and will call her back. WP8544739 pulley WPW10256512 Blower housing WP8544742 blower belt WP8544737 blower fan wheel. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Buffalo, MN 55313

Seth

Job Details: 07/24/2023

"Failed sealed stem was found when I tore it down. No parts installed.; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Albertville, MN 55301

Matt

Job Details: 07/24/2023

"Customer complaint is, UNIT NOT COOLING PROPERLY. Inspected and tested. Freezer is 14F a FF is 56F. Found the evaporator is completely frosted over because the defrost bimetal is open. Needs a new evaporator motor harness. Part on order. Customer is going on vacation and requested return trip for Monday 8/7. ; ordrd 1 W11224591 (Evaporator motor harness)"

We serviced a

LG REFRIGERATOR

Model LFXS30766ST/02

Near Saint Michael, MN 55376

Matt

Job Details: 07/24/2023

"Customer complaint is, WATER ON THE FRONT ITS CONSTANTLY RUNNING AND IT DOESNT SHUT OFF. Inspected and tested. Freezer temperature is 2F and FF is 39F. The water is stuck on because the paddle is broken on the back side of the dispenser. Needs a new dispenser assembly part number ACQ85430255. Part is more than $110. Can you call this in for authorization please. ; saved tckt"

We serviced a

LG DISHWASHER

Model NONE

Near Ramsey, MN 55303

Matt

Job Details: 07/24/2023

"INSTALL DISHWASHER. The existing water supply line and drain hose runs through the floor and needs to be replaced for us to install the dishwasher. Theres no access from the basement. We would need to drill new holes through the cabinets and reroute the lines. Its quite a way to the sink and would need extension hoses. Theres not a lot of room in the opening, so its very possible the dishwasher is going to stick out further than the old one. Phil said he would get a quote together for the parts we would need and call the customer. Make sure you schedule me extra time if I go back. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

WHIRLPOOL RANGE

Model SF379LEMS0

Near Minneapolis, MN 55414

Phillip

Job Details: 07/24/2023

"The oven will bake fine under 15 minutes. The longer the bake runs the more the bake was acting up and not lighting. When I set to 425 and let bake for more than 20 minutes then it started to act up. The bake ignitor with spark and gas comes out but the burner does not stay lit. I inspected the bake harness and its the old style thats not insulated. The bake electrode is dirty and and is deteriorating. It needs the updated harness and bake electrode. I called Tim and gave a quote, but he needed more time and to get approval. He will call us if he wants it repaired. I create a quote. ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS5A

Near Saint Paul, MN 55102

Delton

Job Details: 07/24/2023

"replaced door latch, tested and door opens/closes good. Latches everytime. Tested and dishwasher turns on and is running and working good.Please mail customer a receipt, she doesnt have email."

We serviced a

LG WASHER

Model WM2301HW

Near Minneapolis, MN 55410

Phillip

Job Details: 07/24/2023

"The complaint was water is leaking from the door gasket. I open the door, looked down and found a hole in the bottom of the gasket. So I will order and replace the door gasket.; ordrd 1 4986ER0004F (BELLOWS)"

We serviced a

GE DRYER

Model GTD45GASJ2WS

Near Saint Paul, MN 55104

Nate

Job Details: 07/24/2023

Dryer not heating. Checked all fuses. Found the timer is bad. Ignitor only gets power and glows when you press up on timer. Quoted for new one. Coming back Friday to install. ; ordrd 1 WE04X24551 (Timer)

We serviced a

BOSCH DISHWASHER

Model SMU 4056 UC

Near Clear Lake, MN 55319

Seth

Job Details: 07/21/2023

"Not responding, failed button module possibly the timer as well. Dishwasher is old so no parts are available. She will replace it.

We serviced a

ILVE++ RANGE

Model UM12FDNS3BGGNG

Near Mound, MN 55364

Phillip

Job Details: 07/21/2023

The small oven does not heat. I found the thermostat was tripped. I reset the thermostat and now the oven heats. I found they had the drip trays sitting on the oven bottom. They drip trays should be inserted on the rack holder and only used for rotisserie. The trays on the bottom couldve caused the oven to overheat and then they would trip the thermostat. I advise the customer to remove the trays and only use them when theyre doing the rotisserie.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Otsego, MN 55301

Matt

Job Details: 07/21/2023

"Customer complaint is, NOT HEATING AND HAS TO MESS WITH CORD TO GET IT TO WORK SOMETIME. Inspected and tested. Found the dryer cord wasnt getting a good connection at the wall. I bent the outer two prongs and now dryer is running and heating great and cycling between 210F and 120F. Dryer is now fixed."

We serviced a

KENMORE WASHER

Model 110.285227

Near Eagan, MN 55121

Delton

Job Details: 07/21/2023

"Replaced motor, clutch, motor coupler. Tested and washer agitates and spins. Washer is working good."

We serviced a

LG DRYER STACKED++

Model DLG5988S

Near Minnetonka, MN 55345

Phillip

Job Details: 07/21/2023

The dryer makes a loud bearing sound. I removed the drum and found the front right roller was bad. I replaced the roller and vacuumed up the lint. The dryer sounds good.

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS01

Near Minneapolis, MN 55410

Phillip

Job Details: 07/21/2023

The lower oven does not heat up. I started the oven and took an amp draw of the bake ignitor. The ignitor would only draw 1.5 amps after 30 seconds. I quoted for the ignitor and then replaced the bake ignitor. The oven heats up good now.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXY01

Near Minneapolis, MN 55410

Phillip

Job Details: 07/21/2023

The water pressure is slow. I pulled the fridge out and removed the main valve from the back. I pulled the plastic water line off and put the valve in a cup. I started the dispenser and the water came out slower than normal. I advised the customer its a water pressure issue.

We serviced a

SAMSUNG REFRIGERATOR

Model RF220NCTASRIAA

Near St. Cloud, MN 56303

Seth

Job Details: 07/21/2023

I swapped the failed ice maker. I tested the ice maker out harvested great. It is now fixed.

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near St. Cloud, MN 56303

Seth

Job Details: 07/21/2023

Ui swapped. I tested it it worked great.

We serviced a

MAYTAG DRYER STACKED++

Model MGD6630HW2

Near Minneapolis, MN 55406

Delton

Job Details: 07/21/2023

Customer says it will run for 5-10 minutes then shut off. I ran test with wet clothes and dryer is cycling heat normally. Timed dry is cycling heat normally and since this is a daycare they wash a lot toys and it looks like the toys are not hitting the moisture sensor and dryer will drop time and shut off early. Showed customer that timed dry is working and to use that setting and will dry for set time bypassing the sensor.

We serviced a

LG DRYER

Model DLE5977B

Near Minneapolis, MN 55431

Delton

Job Details: 07/21/2023

Dryer wont tumble. Found that belt is broken. Customer approved estimate. Replaced belt and cleaned out inside dryer of lint build. tested and dryer now tumbles and is heating. Tested heat with vent disconnected and is cycling heat normally. Attached vent and heat spiked. dryer vent runs about 40 feet with 90s degree though ceiling tiles. I recommended that vent be cleaned for dryer to work efficiently. Also warned that if it gets too hot inside dryer a fuse will open and cut heat to dryer.Dryer itself is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUS2642LF2

Near Sartell, MN 56377

Seth

Job Details: 07/21/2023

I replaced the icemaker and started off a harvest cycle. It filled with water and is working as designed.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1845QF0

Near Richmond, MN 56368

Seth

Job Details: 07/21/2023

"Not cooling 65 in fridge, 28 in freezer. I watched the Evap It only frosted up 1/3. The sealed stem has failed. He declined further repairs."

We serviced a

BEKO REFRIGERATOR

Model D70440NU

Near Minneapolis, MN 55407

Phillip

Job Details: 07/21/2023

The customer said the veggies in the lower drawer are freezing. The temp was set to 35. The customer said he had it set to 39 and tried to adjust temp but did not know how to get it to go up. There was no frost build up and the fan in the freezer is working. I was unable to pull the bins out because I cant open the door all the way. I cant open the door all the way because the unit is sitting on a plat form in a stairwell and the doors are hitting the wall. I did find some food packages behind the drawers that could have be restricting air flow. I moved it back to 39 and advised the customer to give it 48 hours for the temps to rise

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY04

Near Eden Prairie, MN 55347

Adam

Job Details: 07/21/2023

Unit slowly get warmer. Found everything running properly removed evap cover and no frost. This unit is having a sealed system issue. Customer is going to replace unit.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Rosemount, MN 55068

Adam

Job Details: 07/21/2023

Unit not cooling. Found on arrival compressor running but not cooling. Said was within hours started to get warm. Hooked up gages found equalized pressure. Compressor is bad. Cut out old compressor and filter. Installed new parts. Vacuumed. Held vacuum under 300 micros. Filled and tested. Unit cooled 15 degrees by the time I left.

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT1

Near Saint Michael, MN 55376

Matt

Job Details: 07/21/2023

"Customer complaint is, NOT DRAINING PROPERLY. Inspected and tested. There's a rug that has come apart in the washer and the door is locked with standing water in it. I removed rug and vacuumed out water. Removed coin catcher and its packed full of pieces from the rug and color catcher sheets. Cleaned out coin catcher and reassembled. Tested and washer is draining great. Washer is now fixed."

We serviced a

GE WASHER

Model GTW460ASJ6WW

Near Minneapolis, MN 55446

Matt

Job Details: 07/21/2023

"Customer complaint is, ONLY FILLING HALF WAY. Inspected and tested. Ran washer through service diagnostics and everything worked perfectly. Started a speed wash cycle and it filled, agitated, drained and spun out perfectly. Washer is testing good. I explained to the tenant that its normal for these machines to not fill all the way to the top with water. I showed them the deep fill option and said they could try that if they want more water in the machine."

We serviced a

KITCHENAID DRYER

Model KGYS700JQ1

Near Brooklyn Center, MN 55430

Matt

Job Details: 07/21/2023

"Customer complaint is, NOISEY AND FLAME DOESN STAY LIT. Inspected and tested. Found the gas valve coils failed after the first cycle and its squealing a little bit. Customer approved repairs. Installed new gas valve coils, rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great and is heating great. Dryer is now fixed.

We serviced a

GE DISHWASHER

Model GDT545PSJ6SS

Near Minnetonka, MN 55345

Phillip

Job Details: 07/21/2023

The dishwasher display is blank. I hooked up the Newfi device. It powers on but does not connect to the dishwasher. It will need the UI control. The upper rack conduit keeps falling off. I gave quote. Ui control WD21X31910Middle conduit WD22X10094; ordrd 1 WD21X31910 (CONTROL BOARD - MAIN) and 1 WD22X10094 (CLEAN SPRAY ARMS)

We serviced a

ASKO++ DISHWASHER

Model D3251XL

Near Saint Paul, MN 55102

Delton

Job Details: 07/21/2023

The plastic tabs on spring assembly broke so only one side had tension. I need door springs to this model but when I try and look it up I only can find the light duty springs and I need the Heavy duty springs. Please search and order heavy duty springs for both sides. Call and give customer estimate and ETA.; saved tckt

We serviced a

ZLINE++ RANGE

Model RA30

Near Minneapolis, MN 55405

Phillip

Job Details: 07/21/2023

All the burners will spark and light except the front left. I checked the electrode and it looks good and is connected to the module. It will need a module. The customer said the other burner flames were to high when on low. I adjusted the flames on low. Please find the module part number and contact the customer with a quote. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG REFRIGERATOR

Model LSXS22423S/01

Near Excelsior, MN 55331

Adam

Job Details: 07/21/2023

"Went to install parts and found the evap fan is wrong order correct fan and rescheduled customer. EAU63103003 - MOTOR,DC; ordrng 1 EAU63103003 (Motor)"

We serviced a

KENMORE WASHER

Model 110.470816

Near Saint Paul, MN 55105

Delton

Job Details: 07/21/2023

Found that the water valve is bad and cold is filling slowly. Water hoses to washer is good. Needs new water valve. Also custoemr says the drain hose on back of washer pops off. Found that they are using stand pipe and had a lit filter on end of hose that was clogged causing too much water pressure and would pop off. I informed customer to not use filter into stand pipe. Drain hose connector plastic was crushed when using clamp to try and secure hose. Customer wants that replaced as well.Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 WP8182862 (Watervalve) and 1 Wp8181738 (Drain hose connector)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTSB0

Near Saint Paul, MN 55105

Delton

Job Details: 07/21/2023

"Ran test and found that leaking from bottom right due to seal being ripped and corroded. Customer approved estimate. Replaced door seal, tested and no leaks. Dishwasher is working good.Customer approved to charge card on file and the credit card fee. Also email customer receipt.; used 1 W10542314 (DOOR GASKET KIT) from stock, states that autho needed"

We serviced a

KITCHENAID MICROWAVE

Model KHMS2056SSS-2

Near Excelsior, MN 55331

Adam

Job Details: 07/21/2023

Installed relay board from last diagnosis. Tested all features working properly now. Customer assist with installing back on the wall. Tested again and working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Burnsville, MN 55337

Delton

Job Details: 07/21/2023

"Door seal is still not fully sealing. Ice maker shut off is broken and will continually make ice. I replaced ice maker and will order freezer door gasket. Ordering part and rescheduling.; used 1 WPW10190965 (ICEMAKER) from stock, ordrd 1 W10571967 (Door gasket)"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FFLE1011MW0

Near St. Louis Park, MN 55416

Phillip

Job Details: 07/21/2023

"The complaint was the washer is not draining the water out. I vacuumed all the water out. I removed a hose from the drain pump. I found a piece of clothing in the pump. I removed the object and then tried the washer. It fills washers and drains, then spins. No other issues found . ; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/09

Near Rogers, MN 55374

Matt

Job Details: 07/21/2023

"Customer complaint is, GET AN ERROR CODE E9 WHEN THE CYCLE COMPLETES. DISHES APPEAR TO BE CLEAN ALTHOUGH NOT AS DRY. Inspected and tested. Found the heat pump has failed. Quoted customer $465. to install new pump. Customer approved repairs. Part on order. Customer requested return trip for Monday 7/31. I need 2 hours on this. ; ordrd 1 12008381 (Heat pump)"

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/22

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

Missing gadget on the inlet valve. I installed one and tested the dishwasher. It is not fixed.

We serviced a

FRIGIDAIRE COOKTOP++

Model NOTAVAILABLE

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

"GFI blew. I reset it, and it worked perfectly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF5

Near Hanover, MN 55341

Phillip

Job Details: 07/20/2023

The ice maker tray was damaged. I replaced the ice maker and verified its on.

We serviced a

ELECTROLUX DRYER

Model EIMGD60LT3

Near Long Lake, MN 55356

Phillip

Job Details: 07/20/2023

The rear moisture sensor kept falling loose. The rear clip on the sensor is broken. I replaced the sensor and now its good.

We serviced a

MAYTAG WASHER

Model LAT9334AAM

Near Osseo, MN 55311

Matt

Job Details: 07/20/2023

"Customer complaint is, STOPPED SPINNING SQEAKING AND SMOKING. Inspected and tested. Found the transmission is locked up and I cant get it to turn. This transmission is no longer available.

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Champlin, MN 55316

Matt

Job Details: 07/20/2023

"Customer complaint is, DRYER IS MAKING SQUEAKING NOISE. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDW03

Near Minnetonka, MN 55305

Adam

Job Details: 07/20/2023

Verified complaint. Hooked up gages and found static pressure to be at 25 indicating a leak. Hooked up nitrogen. Found a leak in the evap. Replaced evap and found the compressor is making noise damaged from low Freon. Installed new compressor and dryer. Once installed, pressure tested vacuum and filled. Tested unit and started cooling properly right away.

We serviced a

LG WASHER STACKED++

Model WM2250CW

Near Eden Prairie, MN 55346

Phillip

Job Details: 07/20/2023

Water was leaking from the cold water valve solenoid. Replaced the cold water valve. I put the washer back together and leveled it. The washer and dryer are working good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFAF00

Near Minneapolis, MN 55427

Phillip

Job Details: 07/20/2023

The customer complaint is the freezer is not keeping cold enough. When I arrived the fridge was plugged in but turned off. I turned it back on and removed the evaporator cover. The compressor and the fan is running. The evaporator coils is slightly cold but no frost is building up. The unit has a sealed system leak. The leak is most likely in the cavity. I advised the customer it would be better to replace the refrigerator.

We serviced a

WHIRLPOOL RANGE

Model WFG510S0HW1

Near Minneapolis, MN 55414

Phillip

Job Details: 07/20/2023

The customer complaint is the bake sparks but does not light gas. I found that only the broil was sparking but not the bake electrode. I opened the storage drawer and found a flat cookie sheet has fallen back and was grounding against the electrode. I moved the stuff in the drawer and now the bake works every time. No other issues found.

We serviced a

MAYTAG REFRIGERATOR

Model PTB2153DRQ

Near Champlin, MN 55316

Matt

Job Details: 07/20/2023

"Customer complaint is, LEAKING INTO THE FF SECTION FROM FRZ. Inspected and tested. Found the drain was plugged. I cleaned drain out and now its draining great. Refrigerator is now fixed.

We serviced a

KENMORE WASHER

Model 417.430422

Near Saint Paul, MN 55117

Phillip

Job Details: 07/20/2023

"The customer complaint was the washer would just fill with water and never stop. Then the washer was not draining or something. I found the drain hose was laying in the ground behind the washer. If the hose is in the ground then all the water can drain out and it will not stop filling. There is a floor drain to the left of the washer so all the water was going into it. I started the washer on a normal cycle. The washer filled and then started a wash. I put to final spin, the washer drained all the water out. The washer started to spin and it did get up to the high speed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Saint Paul, MN 55104

Delton

Job Details: 07/20/2023

Customer says it is freezing food in fresh food section. Found that on this model it tries to satisfy the freezer. Found that there is a sealed system leak based on frost pattern so the freezer will keep running causing the food to freeze in fresh food section. Refrigerator is just under 5 years old and i suggested to call whirlpool and see what they will cover.

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS

Near Minneapolis, MN 55417

Delton

Job Details: 07/20/2023

Beer/wine fridge is at room temperature 68 degrees. Compressor is running and all fans are running but no frost pattern. Sealed system leak. I informed customer of major repair and rough cost and customer declined and will replace.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Minneapolis, MN 55431

Delton

Job Details: 07/20/2023

"Replaced motor from LG. Tested and no more squealing, Dishwasher running and working good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LHEXTD00

Near Coon Rapids, MN 55433

Matt

Job Details: 07/20/2023

"Customer complaint is, WHEN THE FREEZER DEFROST IT LEAKS WATER. Inspected and tested. Found the defrost drain was plugged solid on the back of the refrigerator. Cleaned out drain and defrosted drain pan. Water is draining great. Refrigerator is now fixed."

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Elk River, MN 55330

Matt

Job Details: 07/20/2023

"Customer complaint is, LEAKING FROM THE FRONT. Inspected and tested. Found theres at least 4 holes in the door bellow. Needs a new bellow. Installed new door bellow and tested. Washer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model LGR5636EQ3

Near Burnsville, MN 55306

Delton

Job Details: 07/20/2023

Dryer tumbles but doesnt heat. Customer said that there was a lot of lint in the lint filter when dryer stopped heating. Thermal fuse is open and cut power to heat. Customer approved estimate. Replaced thermal fuse and cleaned it inside dryer of lint. Tested and dryer is heating and cycling heat normally. I informed that lint trap needs to be cleaned every load. Dryer is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near St. Cloud, MN 56301

Seth

Job Details: 07/20/2023

"Leaking, parts on order.; ordrd 1 W11087376 (Sump)"

We serviced a

BEKO REFRIGERATOR

Model Bffd3624ss

Near Eagan, MN 55122

Delton

Job Details: 07/20/2023

"E9 error is ice maker error. Went in diagnostics and ice maker didnt fully cycle. Tech support said if it shows E9 error its is %99 of the time ice maker is bad and needs to be replaced. Tech support said new board was not needed and is only recommended if weird ice maker issues are happening. Looked on marcone and shows out of stock.Please find and call customer with quote.Ice maker 5931630100; saved tckt , states that autho needed"

We serviced a

ASKO++ DISHWASHER

Model D5534

Near Minneapolis, MN 55424

Phillip

Job Details: 07/20/2023

"Water is leaking past the right side of the dishwasher door while its running. I pushed and held the door closed but it still leaks. The door does drop below 90 degrees but just a little. I cant tell if it just needs the gasket and or the door hinges. Please call the customer with a quote. I may need extra time to replace the hinges. Im not sure how long it takes. Door gasket 700310Hinge right 727771Hinge left 727779; snapped 4 QuickPics, states that autho needed"

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603ZW

Near Chanhassen, MN 55317

Adam

Job Details: 07/20/2023

"See photos. Unit is leaking water and giving code. Verified complaint water inside cabinet. The water is over the cabinet board. Will need a new board. Unit is leaking from the top. Found a few things. The unit is sealing and leaking. Found the back inside the unit there is a door latch thats broken. Request both right and left. Add photo of part. Also the unit is sealing on the left side. Will need the actuators. Added photo of that part. Not able to look up parts will need office to source. Please follow up with customer. ; snapped 3 QuickPics, states that autho needed"

We serviced a

SAMSUNG WASHER

Model WF42H5400AF/A2

Near Saint Paul, MN 55104

Delton

Job Details: 07/20/2023

"Replaced hose, tested and no more leaks. Washer completed quick cycle and all functions are working good.Customer approved to be charged with card on file with credit card fee. And email customer.; saved tckt"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DXA

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Unit not cooling. Displays are dead. Verified complaint both displays dead. Will beep when pressing the button. Tried a hard reset. Display flashed for a second then went out. Board is making loud high pitch noise constantly. Unit has a bad board. Quoted and rescheduled customer. Ordered part from Marcone; ordrd 1 WR55X11070 (Board)

We serviced a

BOSCH RANGE

Model n/a

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Customers complaint. Microwave is dead. Used all dolly and removed the oven/microwave combo built in. Disassembled and started to test for voltage. Right away found wasnt getting power to unit. Oven has power. Found the outlet on the oven which supplies the power. Nothing. Disassembled side of unit and more to come get to fuse and board on oven. Found the fuse blew going to the microwave from the oven. Which is common on these. Quoted customer. Left voicemail for customer waiting to hear back. Add photo of estimate ; snapped 1 QuickPics

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25CQXHW00

Near Elk River, MN 55330

Matt

Job Details: 07/20/2023

"Customer complaint is, WATER DISPENSER IS NO WATER TUBE, NOT GETTING DIRECTED IN THE GLASS. Inspected and tested. Found the plastic piece that directs the water down into the cup is broken off. They dont make this piece anymore, but have a substitute part. Parts on order. ; ordrd 1 8201537 (Dispenser fitting) and 1 WP2180226 (Bracket)"

We serviced a

BOSCH REFRIGERATOR

Model B36CT81SNS/04

Near Eden Prairie, MN 55347

Adam

Job Details: 07/20/2023

Customers complaint unit not making ice. This is an ice making in the freezer. Put unit in ice maker harvest and found its frozen. Its stuck in flex position and wont go back. Unit needs a new ice maker. Quoted customer for new ice maker. See photo of estimate. ; saved tckt

We serviced a

GE MONOGRAM++ DISHWASHER

Model ZDT925SPN5SS

Near Annandale, MN 55302

Seth

Job Details: 07/19/2023

Customer is concerned about the seal on the door of the dishwasher. I inspected and tested it. The unit is working great and now leaks or other issues could be found.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, STARTED BY ITSELF AND WATER STAYING IN GASKET. From what the customer was explaining, it sounds like the drain pump was running continuously until he unplugged it. I get a stored F3E1 error, which is a water level system error. I removed the airtrap assembly on the back of the washer and it was clear. Also removed the drain filter and it was clean. Ran washer through quick diagnostics and everything worked great and no errors. I installed new pressure sensor and started a quick cycle and about 2 minutes in gave me a F3E1 error and started running the drain pump continuously. Installed new pressure sensor hose and still get the error. Installed new main board and now washer is working great. Washer is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVY04

Near Maple Grove, MN 55311

Phillip

Job Details: 07/19/2023

The freezer temp was around 3 degrees and the average fresh foot temp I got was 37. The customer has a thermometer on the top shelf under the cold air vent. The thermometer was around 30 degrees. I pushed the down button until I got all minus signs. The fridge should have turned off immediately. The fans stayed on and the compressor stayed on for a few minutes after it was off. I replaced the jazz board and replaced the damper control. I programmed the new board to version 12. I advised the customer to move the thermometer away from the vent and go by what the food is doing versus the thermometer.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Buffalo, MN 55313

Seth

Job Details: 07/19/2023

I removed the plug from the new disposer and tested the dishwasher. It is now working great.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Minneapolis, MN 55416

Adam

Job Details: 07/19/2023

Installed new display. Tested everything is working properly and light is off now.

We serviced a

SAMSUNG DRYER

Model DV36J4000EW/A3

Near Minneapolis, MN 55442

Phillip

Job Details: 07/19/2023

The customer said the dryer smells like its burning when its running. The customer had the dryer pulled out and the dryer duct that goes into the dryer pulled out and laying on the ground. I put the duct back together. I then was able to run the dryer and yes it smelled. I tooled the dryer apart and just found lint build up. I vacuumed all the lint and put the dryer back together. It sounds good and smells better.

We serviced a

LIEBHERR++ REFRIGERATOR

Model CS2062

Near Minneapolis, MN 55419

Adam

Job Details: 07/19/2023

Installed new part from last diagnosis. Once the fan was installed. Cleaned out the condenser and tested fan. Now working properly. Reassembled unit and now unit working properly

We serviced a

MAYTAG DRYER

Model mgdb835dc4

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, THERE IS A HIGH PITCH SQUEAL WHEN OPERATING. Inspected and tested. Found the idler pulley was seized up. Customer approved repairs. Installed new idler pulley, cleaned up rollers and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HW0

Near Minneapolis, MN 55406

Delton

Job Details: 07/19/2023

"Customer says the washer will pop the breaker and stop mid cycle and will be full of water. I checked errors on both washers and both had F8E1 error which is water error. I ran quick cycle with load of clothes in both washers and dryers. Both washers completed cycles with clothes being spun out. Checked for errors and no errors. I could not replicate issues of what customer was experiencing. They said it has been happening for a week. No problems as im here. Both washers and both dryers are working. I told them to run extension cord to another outlet and see if problem still happens to where it trips the breaker.

We serviced a

GE DISHWASHER

Model Pdt775syn2fs

Near Saint Michael, MN 55376

Matt

Job Details: 07/19/2023

"Customer complaint is, BOTTOM ARM DOESN'T APPEAR TO BE WORKING. DISHES ON BOTTOM ARE DIRTY. RAN WITH DOOR OPEN, ARM NEVER MOVED. Inspected and tested. Found the diverter disc magnet was covered in metal shavings from the water. Ive seen this a few times already in the past. Theres no good way to clean it off. Dishwasher needs a new diverter disc."

We serviced a

LG RANGE

Model LRG3081ST/00

Near Minneapolis, MN 55416

Phillip

Job Details: 07/19/2023

The customer said none of the burners would spark to light the gas. Today it was working fine. I gave a quote for replacing the spark module. Replaced the module. Its working good.

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Clearwater, MN 55320

Seth

Job Details: 07/19/2023

I installed the lid switch and updated the software. The washer is now working as designed.