Service History 14 - Omega Force Appliance Repair

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/02/2023

"Customer complaint is, EC E15, FLASHING LCD SAYS WATER TAP. Inspected and found the flooring was installed after the dishwasher and I cant get the dishwasher out to diagnose. Customer is going to need to have flooring removed or counter top to get dishwasher out. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

F3e1 error. Not sensing water level. I reset it and tested but it still gets the error. I checked the main bearing as they mentioned it makes noise during the spin. It needs a main board and basket assembly. They declined the repairs.

We serviced a

GE WASHER

Model GCWP1000M1WW

Near St. Cloud, MN 56303

Seth

Job Details: 01/02/2023

Customer complaint after some couch cushions came apart in the unit it stopped draining. Upon arrival an inspection I found some batting stuck in the pump. I removed it and we tested it. I drain great. We tested a few times it just did discharge some small bits of batting so I recommended the customer keep an eye on it for a few more days but it should be good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near St. Cloud, MN 56304

Seth

Job Details: 01/02/2023

Bake/broil works intermittently. The voltage is dropping at the controller. The main board has failed I quoted replacement.

We serviced a

BOSCH DISHWASHER

Model SHX57C05UC/21

Near St. Cloud, MN 56301

Seth

Job Details: 01/02/2023

I replaced the leaking water inlet valve and reset machine in place. I watched it for 15 minutes no leak was present while it ran. We watch the valve uninstalled but with water connected for five minutes and there were no leaks. The dishwasher is now fixed.

We serviced a

LG DRYER

Model DLG7301WE

Near Hopkins, MN 55343

Nate

Job Details: 01/02/2023

"Not heating. Found two terminals on one of the connectors to the gas valve were fried. Put on new termin Als for those two wires, and then saw the neutral line wasnt working. Checked main PCB and it was smoked out. Replaced it with board ST already sent to the house. Vacuumed all the lint out. Now it runs and heats great."

We serviced a

GE LAUNDRY CENTER++

Model WSM2700DAWCC

Near Minnetonka, MN 55343

Nate

Job Details: 01/02/2023

"Sounds like a jet engine when its spinning, and it bangs around really bad. On large loads. Ran it on a large load of towels. Gearcase is rusty, very loud. WH38X10011 is part number. Needs that and WH04X0104 bearing and snubber ring WH1X2312. DW can you please see if you can find these parts? Also, customer is moving on 1/20 so theyre hoping to have things either fixed or in the process of being replaced before that. Also please schedule me for 3 time slots as this is a very tight space and looks like it may take awhile. ; O-emld tckt , states that autho needed"

We serviced a

HOTPOINT DRYER

Model NWSR483GB1WW

Near Minneapolis, MN 55416

Nate

Job Details: 01/02/2023

Not tumbling. Found a broken belt. Replaced the belt and vacuumed all the lint out. Runs great now. Oiled bearing. ; used 1 137292700 (BELT) from stock

We serviced a

FRIGIDAIRE RANGE

Model FPDS085PFA

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Calibrated oven and it is about 10 degrees cooler according to my digital thermometer, my oven thermostat, and customer thermostat. I increased internal temperature +10 degrees. Oven is heating and working good."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Blaine, MN 55449

Phillip

Job Details: 01/02/2023

"The customer complaint was the Heavy cycle was flashing and it sounded like it was running. When I arrived I found the sump filter screws were all loose and the water was turned off to the dishwasher. I turned the water on and tightened all the sump filter screws. I ran the dishwasher for a while, it filled and drained with no issue. I pulled it out and removed both side panels. I never saw a leak. I lifted the side blankets and no water is leaking from the roller screws. The water valve was good. There is a small amount of soap scum under the sensor but its dry otherwise."

We serviced a

LG REFRIGERATOR

Model LFDS22520S

Near Eden Prairie, MN 55347

Adam

Job Details: 01/02/2023

Installed parts from square trade. They sent both valves. Customer had water disconnected. Reconnect water line to new valve and now unit is working properly with out leaks. Also tested the dispenser and ice maker to make sure they didnt leak also

We serviced a

KENMORE DISHWASHER

Model 665.14793N511

Near Minneapolis, MN 55430

Phillip

Job Details: 01/02/2023

The customer complaint was the door fell off and will not close now. I found that the door hinges were lifted off the hinge supports. I put the door back on correctly and reinstalled the dishwasher for the customer. The dishwasher is running. I advised the customer that if his dishwasher still does not heat then he has a bad control board.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Hopkins, MN 55343

Phillip

Job Details: 01/02/2023

The customer said that sometimes when they bake the oven will stop and display the f1 and f3 faults. Both faults are related to the temperature sensor. The customer had the oven on when i arrived . I wasted for the oven to cool and then removed the sensor and tested it. The sensor was still warm so the rating was 1140. That is within specs. I have seen this intermittent issue before and its typically from the main display board. I recommend to replace the oven sensor and main display board.Today I replaced the main display user interface and the oven sensor. I preheated the oven to 350.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chaska, MN 55318

Phillip

Job Details: 01/02/2023

"They said it was leaking water. Today I found clothes in the washer and about 6 inches of water. I started the drain and spin and the water started to drain out. No water leaked when draining. I checked for faults and there are no fault codes. I removed the pressure hose from the control and blew through it. Their did not seem to be a restriction in the hose. I took the clothes out the washer and ran a calibration. I then put the clothes back in and started a normal wash. The washer filled and then started to agitate. Still no water. I pressed cancel, the washer completely drained the water. I then started a spin cycle. The washer is working good for me. I talked to a worker and she said it was good for a few loads then leaked."

We serviced a

SAMSUNG DRYER

Model DV42H5000GW/A3

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

The complaint was the dryer heats but takes long to dry. I ran the dryer and then went outside. The air flow is very poor. I pulled the dryer out and found to much ducting was hooked up. I cut out about 15 feet of the flex and made it a short connection. The dryer heats good and the air flow is in the upper 20s

We serviced a

BOSCH DISHWASHER

Model SHE55R55UC/64

Near Minneapolis, MN 55410

Nate

Job Details: 01/02/2023

Grinding and not running. Found a bunch of broken glass in the sump area around the drain pump. Cleaned out sump. About 7 pieces of broken glass. Runs great now.

We serviced a

SAMSUNG REFRIGERATOR

Model Rf266abpn

Near Minneapolis, MN 55408

Nate

Job Details: 01/02/2023

Had a totally frozen up evaporator and fan. Drains in back were totally sealed and gummed up. . Drains in back are fixed already and everything steamed out so they can start using fresh food section. Confirmed evaporator heater works. Ordered new drain kit and sensor since I didnt have those on me today. ; ordrd 1 DA97-05037D (Icemaker)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2495QF0B

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Found that there was broken glass inside drain pump casing it not to drain. Removed broken glass, tested and dishwasher now drains and is working good."

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Chanhassen, MN 55317

Adam

Job Details: 01/02/2023

Unit pops breaker when opening and closing the door. Disassembled unit to get to door switches. They tested good one was a little sticky. Replaced all the switches and would work for a few times then would trip breaker. Unit also need switch holder and striker..

We serviced a

KENMORE WASHER

Model 110.2224251

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

"Customer said that washer wouldnt start and wouldnt spin out. Washer we unplugged when i got here and empty. I ran diagnostics and no errors. I ran express wash with load of towels. Washer fills, agitates, drains and spins. Washer is working good as im here. I informed that washer could get stuck in the middle of a cycle or go out of balance and then that cycle needs to be canceled to restart (push and hold for 3 seconds) i showed customer how to do that incase something weird happens again because as im here the washer is working good."

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 01/02/2023

Replaced magnetron and still not heating Found that it is also the transformer that is bad also ordering capacitor.Scheduling extra time. Was hard to remove microwave and get it down.; ordrd 1 Oczzw1h004b (Capicator) and 1 Ebj60664608 (Transformer)

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA

Near Waconia, MN 55387

Adam

Job Details: 01/02/2023

Customer complaint OVEN WONT LITE- BURNERS WK FINEIgniter wouldnt glow but was getting power to the igniter. The broil is working properly. Disassembled oven. Removed igniter and ohmed it out. Tested open. Unit needs a new igniter. Quoted customer blue book for our truck stock flat igniter. Customer approved. Installed part then reassembled unit. Tested after all reassembled. Unit is working properly. ; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5501SR/AA

Near Mound, MN 55364

Adam

Job Details: 01/02/2023

Temps are warm in fridge was customers complaint. Fridge was over 60 degrees and freezer was getting warm some things were frozen and some were soft. Checked the compressor thats is running good. All fans are operating. Checked the indicator light on the board and it was saying nothing wrong. Back evap was dry. Unit has a sealed system issue

We serviced a

ELECTROLUX DRYER

Model EIED55HIW0

Near Wayzata, MN 55391

Adam

Job Details: 01/02/2023

Unit not heating up correctly and gives a heating error code. Unit giving E64 error. Which is for the heating element. Disassembled unit to test heating components. Tested the heater and its a 3 way coil heating element 2 are bad. Quoted to replace unit. Customer approved. Installed part then reassembled unit. Tested unit and its working properly ; used 1 134792700 (ELEMENTS - HEATING) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2498SF2A

Near Minneapolis, MN 55419

Nate

Job Details: 01/02/2023

"Dishwasher giving i20 error quite a bit. Tried draining it, sump area clean but drain line especially where it flows into the garbage disposal was plugged with food debris. Can see where water has leaked in the past under the dishwasher, most likely back flow from drain. Took air gap off, cleaned that out as well as the drain line. Then ran dishwasher and drained it, and water drained out awesome. Showed customer how to clean where the drain connects to the garbage disposal. Quoted for drain line and pump. Attached. It says pump but its for the drain line. Has a pretty long drain line. Also recommended switching to finish pods."

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, MN 55413

Nate

Job Details: 01/02/2023

There was a mistake. This is Deltons job.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN115TW01

Near Roseville, MN 55113

Nate

Job Details: 01/02/2023

"Replaced suspect main PCB. Customer mentioned the washing machine has been executing great since I was here prior, but SQ tech support advised to replace board so I went ahead and installed new board since the original board was experiencing issues prior to me troubleshooting last time. Customer scaled back on volume of detergent utilized per load. This is also possibly contributing towards improved operation of appliance. Ran on a small normal eco mode and it functioned with excellence."

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Minneapolis, MN 55447

Adam

Job Details: 01/02/2023

Unit is leaking is customers complaint. Found unit was leaking near motor. Pulled unit out and found the motor and sump was leaking. Unit has a bunch of mice droppings and floor is prior damaged. ; ordrng 1 WPW10591570 (PUMP MODULE COMPLETE)

We serviced a

KENMORE WALL OVEN++

Model 79048903000

Near Rosemount, MN 55068

Delton

Job Details: 01/02/2023

"It is not doing what customer describes when I am here testing it. I am assuming that it is a magnetron failing but not %100.Due to the cost of the parts and labor it is really expensive. Also the right side door lock is loose seems to come open very easily but if its shut does seem to start. So i have to pull it out and open it up for magentron I oiled replace that as well.Maybe there is a generic version of the magnetron for this model? Part shows not in stock if there is no generic. Customer will try take video of it and maybe we can tell from that? Please look into it and call customer back with quote or parts availability for generic mag or not. And also if we will apply discount from precious time I was here to replace wave guide (cutout and replace mylar cover)Schedule 2 hour block for repair as it is walloven/micro combo and will need cart to pull it out.Magnetron part# 65304480636; RH door latch 5304470547; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA52M7750AV/A4

Near Lakeville, MN 55044

Delton

Job Details: 01/02/2023

"At times the washer wont power on, just clicks, no lights or anything. Control board is bad and wont hold power. Some people on appliantology having same issue says main board.UI and main board come as assembly. Part# DC92-02005A shows not in stock. Please look for part and quote exact quote for customer.; saved tckt"

We serviced a

GE WASHER

Model WCSR4170DCWW

Near Plymouth, MN 55446

Adam

Job Details: 01/02/2023

Unit is spinning slow and will drain and fill fine. The timer is working properly the motor is stuck on slow. Belt looks good and nothing stuck in between the tub and basket. Unit is getting correct voltage to the motor. Motor needs to be replaced WH20X10093. Quoted customer blue book but they are going to pass

We serviced a

KENMORE MICROWAVE

Model 790.8036633

Near Apple Valley, MN 55124

Delton

Job Details: 01/02/2023

"I put new boards in and found that while the board looks the same something is off because when I press settings it turn on vent fan. When i press vent fan it turns on lights. I hit start and nothing happens. I put old board back in and buttons seem to match up but when i start it it pops the breaker.So its back to square one to where it could pop the breaker even when microwave is not in use. I used noise filter but pulled out main board. Either touch pad is also bad and not matching up with control board. Or control board is correct part number but not right part. Also still cant verify if magnetron or transformer is bad since i cant even get it to fully turn on.Id say this one would need to be replaced. Touchpad, control, magnetron, transformer? We are going to go into a rabbit hole with this one id say have AHS replace it as uneconomical.; saved tckt"

We serviced a

GE REFRIGERATOR

Model CYE22UELBDS

Near Chanhassen, MN 55317

Phillip

Job Details: 01/02/2023

"Customer complaint is the fresh food section is warm, and the water dispenser does not dispense water anymore. I found the fresh food fan installed and not running. I replaced the fresh food fan, defrosted the drain and ran the firmware update. I left the door open for about 30 minutes and now the water is thawed out and dispense from the door. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSB

Near Minneapolis, MN 55441

Phillip

Job Details: 01/02/2023

When the door opens the clocks was going dead and had to be reset. Today I replaced the door user interface and choke. Now the door is working and the microwave is heating good. All the buttons on the door are working.

We serviced a

FRIGIDAIRE RANGE

Model FPGH3077RFF

Near Elk River, MN 55330

Matt

Job Details: 01/02/2023

"Customer complaint is, THINKS NEEDS IGNITOR, BROILER WKS OVEN DONT & BURNERS WK FINE. Inspected and tested. Found the bake ignitor had failed. Quoted customer $299. to install new ignitor. Customer approved repairs. Installed new bake ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF1

Near Becker, MN 55308

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed and the bottom door gasket and side shields are falling apart. Installed new circulation pump, bottom door gasket and side shields. Tested and dishwasher is working great. Dishwasher is now fixed. ; used 1 154701001 (SPLASH SHIELD KITS), and 1 809006501 (THE INFAMOUS BOTTOM WIPER) from stock"

We serviced a

KENMORE DRYER

Model 110.828321

Near Buffalo, MN 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, ROLLER WENT OUT CUST REP IT- PUT ALL BACK TOGETHER & NOW CNTRL PNL NT WKG. Inspected and tested. Found one of the ribbon connectors for the control panel was not plugged in all the way to the main board. I plugged it in and now the dryer is working. Dryer is now fixed."

We serviced a

WHIRLPOOL LAUNDRY CENTER++

Model LTG6234AW1

Near Buffalo, MN 55313

Matt

Job Details: 01/02/2023

"Customer complaint is, NOT COMING ON, STARTS BUT SPIN CYCLE SHUTS OFF & WONT DRAIN. Inspected and tested. Found the washer timer has failed. Needs a new timer. Part on order. ; ordrd 1 285938 (Timer)"

We serviced a

GE DRYER

Model DHDSR46EG2WW

Near Monticello, MN 55362

Matt

Job Details: 01/02/2023

"Customer complaint is, settings are not working and when the unit does turn on it does not dry properly. Inspected and tested. Found the timer knob was broken and not turning the timer. I disassembled dryer and found the front glides and felt are wore out, the heating element is burnt out, the belt is cracked, the lint filter is broken. Dryer needs a lot of parts. Parts on order. ; ordrd 1 WE18X25100 (Lint filter) and 2 WE1M1067 (Slides)s and 2 WE1M504 (Slides)s and 1 WE09X27634 (Felt seal) and 1 WE11M23 (Heating element) and 1 WE03X29897 (Belt) and 1 WE1M654 (Timer knob)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Minneapolis, MN 55443

Phillip

Job Details: 01/02/2023

The customer bought a new dryer and just needed the dryer duct hooked up. I found that another company had used duct tape on one of the joints. I removed all the old tape. I used foil tape on the joints. I leveled the dryer and adjusted the feet so the dryer was the same height as the washer. I hooked the dryer duct to the back of the dryer. The dryer runs and heats. Customer paid with cash.

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/02/2023

"F7e1 f7e7Customer complaint is the washer does not finish the cycle, clothes are wet and one time she open the lid and it was still spinning. I checked for faults and 2 shifter related faults were stored. I cleared the faults and ran a calibration. The calibration failed and the lid did not unlock. I verified the basket spin freely and the belt was good. I replaced the shifter and ran calibration again. Now it finished the calibration and the lid unlocked. I ran a auto test and it all passed. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE DISHWASHER

Model CDT845P4N1W2

Near Lakeville, MN 55044

Delton

Job Details: 12/28/2022

Found that it is leaking from motor seals. Would need new motor. I used truck stock part last week and havent received replacement. Ordering part but will need to get autho and reschedule with customer..; ordrd 1 Wd19x25700 (Motor)

We serviced a

FRIGIDAIRE RANGE

Model FEF366ESD

Near St. Cloud, MN 56303

Seth

Job Details: 12/28/2022

I replaced the bait element and tested it.

We serviced a

AMANA WASHER

Model NTW4516FW1

Near St. Cloud, MN 56303

Seth

Job Details: 12/28/2022

"Washer wont start after they replaced a broken part they thought would fix the washer. I put the washer into service diagnostic mode and it is having 3 error codes. One for the lid switch, one for the actuator, and one for main PCB communication. I quoted replacement of the faulty parts.."

We serviced a

SAMSUNG REFRIGERATOR

Model RF2617500SRIAA

Near Minneapolis, MN 55407

Nate

Job Details: 12/28/2022

"Evaporator fan has been running loud, water dispenser stopped working, and Icemaker doesnt work. Needs Icemaker kit and evaporator kit and drain kit. Also appears that rear water line is most likely frozen. Quoted regular rates for the two repairs. "

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Minneapolis, MN 55404

Nate

Job Details: 12/28/2022

Wasnt filling with water last week. Has thawed out since then. Old 100+ year old house. Runs great now. Nothing to fix.

We serviced a

KENMORE RANGE

Model 91193601002

Near St. Cloud, MN 56303

Seth

Job Details: 12/28/2022

The electrical connector on the bake element is over 50% gone and the wire terminal burnt. Replaced the terminal and ordered a new element. .; pckd up 1 WB44T10014 (Bake element)

We serviced a

SAMSUNG DISHWASHER

Model DW80B7070US

Near Maple Grove, MN 55311

Phillip

Job Details: 12/28/2022

"The customer said that when the power of the dishwasher on a head start, a lock light was on in the dishwasher would do nothing. The lock light was indicating that controls are locked. I held the sanitize button for three seconds and that unlock the controls. Now the dishwasher will start and work properly. No other issues found."

We serviced a

KENMORE DISHWASHER

Model 66514566N611

Near Minneapolis, MN 55431

Delton

Job Details: 12/28/2022

"Found that leaking a lot from Diverter and is really corroded, tried seal but still leaks. Ordering motor/sump and rescheduling.; ordrd 1 W11105853 (Motor/sump assmebly)"

We serviced a

JENN-AIR RANGE

Model JDS9860BDS

Near Eden Prairie, MN 55347

Delton

Job Details: 12/28/2022

Customer said that the vent fan would turn on by itself even when range was not being used and when trying to press vent fan button to turn it off would not do anything until customer shut off breaker and then would work for while then would turn itself back on again. Customer said it hasnt happened in over a day. As im here all buttons are responsive and all functions are working good. I suspect that it is the control board as customer said she would push the buttons and it would beep but fan would not shut off. Im guessing relay for fan was stuck on.Range is working good as im here but gave estimate for part.

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Edina, MN 55436

Delton

Job Details: 12/28/2022

"Found that the idler pulley is worn out and squealing loudly. Replaced idler pulley, tested and dryer now runs quiet and is heating and working good.; used 1 DE634A (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM02

Near Osseo, MN 55311

Phillip

Job Details: 12/28/2022

"The ice maker is still not making ice. The deli display is good and the fresh food tempIs good. The ice maker is set to on. I put into test mode and checked the ice maker faults. Is said the ice room is to warm. The freezer temp is good. The ice fan is working. They have store bought ice in the bucket and its all frozen. I assume now the ice maker sensor is bad. I unplugged the whole unit and replaced the ice maker.. I created a ticket. ; O-emld tckt , states that autho needed"

We serviced a

DCS++ RANGE

Model NOTAVAILABLE

Near St. Cloud, MN 56304

Seth

Job Details: 12/28/2022

Commercial range was on site the burners and orifice holders were all warped and did not seal. The flames would not regulate on the front 2 burners. The ignitor had failed it would not draw more than 2 amps. The cooktop had been used heavily and was worn badly. I talked with the homeowner and they decided they dont want to invest a lot of money in this range and will buy something suited for a residential application. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

LG WASHER

Model WM2050CW

Near Minneapolis, MN 55417

Nate

Job Details: 12/28/2022

"Replaced old door boot. Cleaned out drain. Drains great, and showed customer how to keep things cleaner."

We serviced a

MAYTAG DISHWASHER

Model MDB7949SDH1

Near St. Cloud, MN 56301

Seth

Job Details: 12/28/2022

"I replaced the upper right and left adjusters all four transports on the lower and the manifold for the upper rack. Its now working as designed. Customer threw away her up her spray arm she will need part number WPW10605345, She requests that we order it and send it to her. It is her expectation it is covered with her warranty. The dishwasher is working as designed.; saved tckt , states that autho needed"

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Eden Prairie, MN 55344

Phillip

Job Details: 12/28/2022

"Customer complaint is the heavy duty and smart buttons are flashing and it drains after it fills. After checking diagnostics, and following a service pointer, I determine it probably needs the case brake assembly. Per the pointer I am ordering the case break. Today I replaced the case brake assembly and ran the dishwasher. Now its working good"

We serviced a

MAYTAG DRYER

Model MDG308DAWW

Near Minneapolis, MN 55427

Phillip

Job Details: 12/28/2022

The customer complaint is the dryer makes a loud squeal. I verified the dryer is loud when it runs. I took the dryer apart and found the idler pulley was locked up. I quoted for the idler assembly. I replaced the idler arm assembly. The dryer sound good now. ; used 1 WP37001287 (IDLER PULLEY ARM & SHAFT) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB750RCC0

Near Minneapolis, MN 55406

Nate

Job Details: 12/28/2022

"Not draining. Found debris blocking where it drains into the sink. Cleaned the debris out, and a string around the impeller. Drains great now."

We serviced a

THERMADOR++ MICROWAVE

Model MBES/01

Near Edina, MN 55424

Delton

Job Details: 12/28/2022

"Found that magnetron is bad. Customer approved estimate. Replaced magnetron, tested and microwave is heating and working good.; used 1 2M248H (MAGNETRON) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM78W55N/10

Near Minneapolis, MN 55424

Delton

Job Details: 12/28/2022

"Dishwasher had the error of watertap as i got here. I canceled cycle ran test and dishwasher fills, washes and drains. Dishwasher is working good as im here. I suspect that when it was -10 degrees that the water line froze and thats why no water and the error.I informed customer and suggested to take off kick plate and ran a fan to keep air circulation underneath dishwasher to prevent line from freezing in the future when it gets very cold outside."

We serviced a

BOSCH WASHER

Model WFMC3301UC/03

Near Albertville, MN 55301

Matt

Job Details: 12/28/2022

"Customer complaint is, WONT DRAIN OR SPIN. Inspected and tested. Found the washer would fill, agitate and drain, but when it tried to spin, the UI would go dead and keep going on and off. I found a E09 stored error code which is a communication error."

We serviced a

DACOR++ WALL OVEN++

Model ESCS230SCH

Near Medina, MN 55340

Adam

Job Details: 12/28/2022

Customers complaint TAKES A LONG TIME TO PREHEAT & WONT REACH TEMP. Tested the element first the broil element would heat up but the bake wouldnt. Next I checked to see if I was getting voltage to the bake element but Im not. Removed the control board and found the bake relay was burnt out. We dont have this relay to do a board repair. Reinstalled bad board unit I could get a new board to replace it with. Now thats all Rehooked up the break just stays tripped. Could be a loose wire or from the board that needs to be replaced itself. Will have to further diagnose the problem once I get a new board. ; ordrd 1 De81-08448a (Control board)

We serviced a

KENMORE WASHER

Model 11016202690

Near Minneapolis, MN 55447

Adam

Job Details: 12/28/2022

Unit wont agitate and makes loud noise when spinning. Tip unit up so I could look at motor and gearcase found the coupler had fallen apart. Everything else looked great on the unit. Replace coupler 285753A. Reassembled unit and tested on multiple cycles. Its working great with no issues; used 1 285753A (DD COUPLER) from stock

We serviced a

BOSCH DISHWASHER

Model SHE53T52UC/01

Near Saint Paul, MN 55105

Nate

Job Details: 12/28/2022

Dishwasher not filling Or circuiting water since end of last week. I told customer the valve is probably frozen. I ran the valve a few times and then it started filling with water. Tested it a few times after that and it filled and circulated the water awesome. Gave him tips on how to prevent it from freezing in the future. Quoted for new valve if he needs one in the future. Attached quote.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Monticello, MN 55362

Matt

Job Details: 12/28/2022

"Customer complaint is, AGITATOR ISSUE- THINGS ARE GETTING CAUGHT ALMOST EVERY LOAD- THINKS ITS LOOSE AT BOTTOM. Inspected and tested. Found when its agitating, its only spinning one direction causing the clothes to get rapped around the agitator. Needs a new board and capacitor. Installed new capacitor and tested. Washer is working great, so I dont need the board. Washer is now fixed."

We serviced a

GE MICROWAVE

Model JVM1540SP1SS

Near Monticello, MN 55362

Matt

Job Details: 12/28/2022

"Customer complaint is, TRIPS BREAKER. Inspected and tested. Found one of the door switches had failed and also the transformer. Installed 3 new door switches, fuses and transformer. Still blowing the fuse. Installed new capacitor and diode. Tested and microwave is working great. Microwave is now fixed. ; used 1 DIODE (), 3 MICRO2 (20 AMP FUSE), 1 MICRO3 (.91MF CAPACITOR), and 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

CRITERION REFRIGERATOR

Model CFRR211P1W

Near Rogers, MN 55374

Matt

Job Details: 12/28/2022

"Customer complaint is, NOT COOLING. Customer said freezer is good, but FF compartment is warm. Inspected and tested. FF compartment is only 46F and freezer is 2F. I could feel cold air coming from the air tower. There was a gap on the left side of the air tower, but didnt seem like enough to cause a issue. I removed the air tower to inspect it and then the refrigerator went into defrost. I removed the evaporator cover and completely defrosted evaporator and after 20 minutes of compressor running, there was only frost on about 60 percent of the evaporator. I installed the 3 parts that were sent to me and sealed the FF air tower the best I can. Advised customer to give it 24 hours and see what happens. If problem persists, its probably a sealed system issue. ; saved tckt"

We serviced a

JENN-AIR RANGE

Model D156W

Near Burnsville, MN 55337

Delton

Job Details: 12/28/2022

"Put in new bake element, tested and but still not heating up. Relay board must be shorted caused by element burning out. Needs relay board but shows NLA. Would need to completely pull out and disconnect center draft. I took bake element out incase part cannot be found.If part is found please quote for extra labor as I have to disconnect vent and pull it out from the counter top (see picture). Schedule 2 hour block for call if part is found and they want to proceed with repair. Quote for bake element, relay board and extra labor.Relay board y704710 or wpy04100260; saved tckt"

We serviced a

KENMORE WASHER

Model 110.277416

Near North Saint Paul, MN 55109

Nate

Job Details: 12/28/2022

"Not spinning well. Transmission is leaking oil, and clutch needs replacement as well. Old washer."

We serviced a

FISHER PAYKEL++ WASHER

Model GWL11US

Near Minneapolis, MN 55427

Phillip

Job Details: 12/28/2022

"The customer said water drips from the dispenser housing. I removed both water lines from the water valves, and some water were still dripping from the dispenser assembly. I put the waterlines back on and ran a quick cycle. Now water is not dripping. If it continues, it will need the fill nozzle. I created a estimate invoice."

We serviced a

FRIGIDAIRE RANGE

Model MISSING

Near Minneapolis, MN 55418

Nate

Job Details: 12/28/2022

Was continually sparking. Customer said there may have been a spill over a couple days ago before it started continuing to spark. I asked them to turn the power back on and now it doesnt spark on its own. There was a lot of mineral crud built up in front right burner. I cleaned it up with my steel brush and now it ignites much better than when I first tested it. I showed the customer how to clean it for the future.

We serviced a

BOSCH DISHWASHER

Model SHXM98W75N/11

Near Minneapolis, MN 55418

Nate

Job Details: 12/28/2022

"All outlets are ARC faults. If customer calls with a redo, please have them plug dishwasher with extension cord into a non arc fault outlet and run it. Dishwasher has been tripping the breaker. They thought it was when the heat pump was running but the last time they ran it, and it tripped the circuit, they reset the breaker and it was at the rinse stage and it tripped again. I ran it for 30 minutes with no issue. Then put it into full service mode, and let it run through all the steps. 5:00 was good. 5:01 was good. Thats the fill and circulate. Up to 3.5L. 5:02 was good. Thats circulate for 10 seconds. 5:03 is circulate and heat pump. For 600 seconds. Then progressed through a drain, etc to 5:50. It then took a break. Then continued on. Full test mode steps in attached photos. Continued all the way to the final steps, never tripped the breaker."

We serviced a

WHIRLPOOL DRYER

Model LGR8648PW0

Near Champlin, MN 55316

Matt

Job Details: 12/28/2022

"Customer complaint is, NOT TURNING ON. Customer said its turning on, just theres a delay when you press the start button. Inspected and tested. Theres a little delay, but is starting every time and heat is cycling between 230F and 110F. Besides the delay in starting, dryer is testing good. Its probably the motor failing. Advised customer that if they continue having problems, we would have to replace the motor and blower wheel. "

We serviced a

SAMSUNG WASHER

Model WV55M9600AV/A5

Near Minneapolis, MN 55411

Phillip

Job Details: 12/28/2022

The complaint was the washer does not drain. I started the drain cycle and the drain pump hummed. I removed the drain pump and found a ton of hair wrapped around the impeller. I cleaned the drain pump. I ran a diagnostic cycle and the washer fills and drains good. All test passed.

We serviced a

VIKING++ RANGE

Model VDSC3054BSS

Near Blaine, MN 55449

Phillip

Job Details: 12/28/2022

Today I replaced the left rear burner switch. I repaired 2 wires that were burnt through. I replaced the oven thermostat. I drilled new holes to move the screws that hold the left rear and right rear burner knob rings. The knob ring screws were real close to the burner switches. I tested all the burners and the oven. Everything is working good.

We serviced a

LG REFRIGERATOR

Model LMWS27626S/04

Near Mound, MN 55364

Adam

Job Details: 12/28/2022

Unit was making a loud noise in the back. Customer pulled fridge out and could tell it was from the back. Unit giving the CF error code. Which is a fan issue. Now the cooling condenser fan in the back isnt working. Have square trade order a condenser fan and control board. For some reason now no fans are working but everything is cooling properly. EBR83845038 boardEAU65058502 fan ; states that autho needed

We serviced a

LG DISHWASHER

Model LDT7808SS

Near Excelsior, MN 55331

Adam

Job Details: 12/28/2022

Unit was giving an EC AE which is a leak error. Removed unit from under cabinet noticed right away mice droppings. Looked under the unit and found that the mice have chew through hose ABQ76120501. Quoted customer for replacement of the hose. Ordered hose from Marcone. And rescheduled customer; ordrd 1 ABQ76120501 (Hose for motor)

We serviced a

GE REFRIGERATOR

Model PSC23SGRCSS

Near Chanhassen, MN 55317

Adam

Job Details: 12/28/2022

Dispenser line froze up again. Last time about 8 months ago install the ge heater kit for this issue. The heater is still working properly. Steamed out the blockage. There isnt any more we can do on this one. If it happens again will need a whole door replacement. The insulation is falling apart then and freezing the line

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Wayzata, MN 55391

Adam

Job Details: 12/28/2022

Customer had unit apart and tried to replace the motor but then stopped. Found the blower wheel was stuck on and needs to be replaced also. Customer has a motor. Just needs a blower wheel quoted customer for repair and they will talk it over. .

We serviced a

BOSCH DISHWASHER

Model SHU43C06UC/17

Near Minnetonka, MN 55345

Adam

Job Details: 12/28/2022

Unit wasnt powering on and had water in unit. Removed the toe kick panel to get to the junction hook up under the dishwasher. Found the power cable had burnt up the wire cap. Cut out the bad wire and cap and rewired the unit. Tested multiple times and is working properly now

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBSR/AA

Near Coon Rapids, MN 55433

Phillip

Job Details: 12/28/2022

The customer complaint is the fresh food is not cooling well. The customer said the fan was making a noise now he does not hear it run. I pulled one of the crisper drawers out and there is water in the bottom. Their are no fault codes. The ice maker is also iced up.The evaporator has absorbed so much moisture its not all evaporating. Will need to replace the cover and evaporator sensor. I quoted the customer for the repair. Im ordering the evaporator cover and sensor. Asked the customer to unplug the refrigerator. Allow 2 calls worth. ; ordrd 1 DA32-10104N (SENSOR ASSM - DEFROST) and 1 DA97-13757B (EVAP COVER ASSM)

We serviced a

LG WASHER STACKED++

Model WM3400CW

Near Minneapolis, MN 55418

Nate

Job Details: 12/28/2022

"Waterlines froze up. Owner thawed out waterlines, but then a bunch of water came out of the filter. I ran it through full test mode twice, and found no leaks or drips. Best educated guess is that the filter cover expanded with the ice inside and as it thawed it leaked out. Zero drips now though. No tears in gasket. No leaks from the dispenser or waterlines. No drips or leaks underneath. Spins and drains great. Called owner and I left a message letting him know the filter must have expanded with the ice and then leaked."

We serviced a

LG MICROWAVE

Model LMVM2033ST/01

Near Eagan, MN 55123

Delton

Job Details: 12/28/2022

Getting power to transformer. High voltage side likely magnetron. Part was already ordered. Rescheduling call.; schdld next appmnt for 1/2 MON !

We serviced a

ELECTROLUX DRYER

Model EFMG527UIW1

Near Ramsey, MN 55303

Matt

Job Details: 12/28/2022

"Customer complaint is, TAKES FOREVER TO DRY. Inspected and tested. The vent is 100% blocked on the outside screen. Removed screen and tested. Dryer is heating great and cycling between 195F and 90F. Dryer is operating normal. Showed this to the customer and advised on the importance cleaning regularly."

We serviced a

KITCHENAID COOKTOP++

Model KICU509XBL00

Near Nowthen, MN 55303

Matt

Job Details: 12/28/2022

"Customer complaint is, INDUCTION- WAS BOILING WATER 2 BURNERS WERE ON & IT POPPED- -THINKS 240 BUSSE FUSE POPPED? Cooktop is glued in place with caulking because customer said its code. Two of the glass top corners are cracked. Its not going to come out without breaking the corners. Customer was okay with me trying. I tried removing the cooktop and it doesnt budge, but even if it did the glass is going to break and will have to replace the glass top.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5SHAXNS00

Near Medina, MN 55340

Phillip

Job Details: 12/19/2022

"The customer complaint was the whole unit is not cooling and has not been working or making a noise for 2 months. I unplugged the fridge and inspected the rear main board. The board looked ok but it has been replaced before. Someone has put a valve on the compressor so there must have been some sealed system work done to it before. When I plugged the fridge back in, it started right up and it now cooling. For now it needs a control board WPW10135090 . ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model WM8201

Near Sauk Rapids, MN 56379

Seth

Job Details: 12/19/2022

Customer complaints theres a water discharge from under the freezer drawers. Upon arrival and inspection I found that the defrost drain was blocked with mold and miscellaneous white plastic parts. We cleaned it out and steamed the cavity as well as cleared the ice from underneath the lower drawer. The fridge now drains as it should.

We serviced a

KENMORE DRYER

Model 41779042990

Near Minnetonka, MN 55345

Adam

Job Details: 12/19/2022

Dryer wouldnt heat was customers complaint. Found that the igniter would glow then light but after awhile it wouldnt light. Coils are failing. Replaced coils and then checked dryer vent. The dryer vent was clogged also. Cleaned out dryer vent also. ; used 1 5303931775 (COIL KIT) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLHS67EGSB4

Near Sauk Rapids, MN 56379

Seth

Job Details: 12/19/2022

Customers concern is the icemaker has never worked but the user interface went dark and it no longer responds. Upon arrival and inspection I found the ribbon cable had fallen out of the selection board. I replaced it and began working great. I put the icemaker into an automatic harvest mode and the motor sounded like it had been bad for a while. It did not call for water or fill either. The refrigerator is now fixed.

We serviced a

SAMSUNG WASHER

Model WV60M9900AV

Near Plymouth, MN 55446

Nate

Job Details: 12/19/2022

"Washer hasnt been fully draining out, especially on heavy duty mode. I filled It and drained it 7 times on heavy duty and drained great each time. Then I put it through full automatic test mode, it ran all the way through great with no errors or issues. Drain line doesnt go too far down, just a few inches, so no siphoning going on. Spins great, but sounds like maybe it gets out of balance and doesnt go all the way through a final spin. Customer will monitor the washer too and see if when things are wet if he can wring water out of clothes, what kinds of loads, etc. She said its usually when she does a big load of snow pants and jackets and stuff."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB0

Near Sauk Rapids, MN 56379

Seth

Job Details: 12/19/2022

Leak from RH front. Unit was tipping forward and to the right. I leveled it and tested and found the lower spray arm has failed. If we return please order WPW10340527 for the return visit. Quote is attached.; saved tckt

We serviced a

WHIRLPOOL WALL OVEN++

Model GBD307PRS01

Near Minnetrista, MN 55375

Adam

Job Details: 12/19/2022

Installed display and new board from last diagnosis. Tested unit and everything is working properly. No issues no. Reinstalled all trim and tested all cycles one more time. Everything is working properly

We serviced a

ELECTROLUX WASHER

Model EFLS617SIW0

Near Rosemount, MN 55068

Phillip

Job Details: 12/19/2022

"The customer complaint is after the wash cycle some of the soap and fabric softener liquid remain in the dispenser assembly. After a couple days the dispenser tray is moldy and smells. I put the washer into a diagnostic mode to check for fault codes and run the water valves. No fault codes and each valve is working great. When I cycled the fabric softener valve water comes out perfectly and fast. I cleaned the dispenser tray by hand and put it back in. I noticed when I run the fabric softener valve a little bit of water leaks out from under the dispenser drawer. Ive seen this before. For the repair it will need the dispenser assembly and the drawer assembly. I listed below the parts. I did not replace any parts today. Dispenser 5304506505Drawer 5304505336Cover 134638321Cup 137143800Cover cup 134638400; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG MICROWAVE

Model ME21M706BAG

Near Rosemount, MN 55068

Phillip

Job Details: 12/19/2022

The customer complaint was when they press start on the microwave nothing happens. I verified the issue. I found one of the door switches is bad. I replaced the door switch assembly. The microwave is working good now.

We serviced a

SAMSUNG DRYER

Model DV220AGW/XAA

Near St. Cloud, MN 56301

Seth

Job Details: 12/19/2022

I replaced the idler and tested the dryer. The noise went away the bushing had failed. The dryer is now fixed.

We serviced a

KENMORE WASHER

Model 11025862400

Near South Haven, MN 55382

Seth

Job Details: 12/19/2022

Customers complaint was when they close the lid it would not spin out unless they pressed the switch down with a screwdriver. I inspected it and found the lid switch had split open. I replaced it and tested by filling watching agitation watching it neutral drain and then spin. The washer Looked great.

We serviced a

SAMSUNG DRYER

Model DVE60M9900

Near Plymouth, MN 55446

Nate

Job Details: 12/19/2022

"Dryer has been having issues running. Its been giving a dryer vent icon. I ran it on timed dry with the vent disconnected and it ran for 10 30 minutes cycling between 130 and 154. With vent connected on timed dry it runs at the exact same. Customer said clothes are drying great. Checked lint filter, minimal lint in filter. Airflow out the back of the dryer is strong. They said sometimes they press buttons on the control and it doesnt start. I showed them the vent icon and what it says (see attached photo) and told them to monitor the dryer."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Osseo, MN 55311

Nate

Job Details: 12/19/2022

"Not drying well or filling well with water. Actually not filling with water at all. Found the water level sensor float shaft was gummedup a little and it wasnt allowing it to come down, so it wouldnt add water. Tested heater in test mode, heater works great. Recommended using rinse aid. Switching to finish detergent. Everything works great now."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7351SG/AA

Near Rosemount, MN 55068

Phillip

Job Details: 12/19/2022

Complaint was the water pitcher is cracked. I replaced the water pitcher.

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Edina, MN 55436

Delton

Job Details: 12/19/2022

"Found that it was leaking from back of hose (see picture) customer approved estimate to replace hose. Replaced hose, tested and no more leaks. Washer is working good.; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"