Service History 14

We serviced a
BOSCH RANGE- GAS
Model hgs7052uc/01
Near Minneapolis, MN 55406
Phil
Job Details: 10/01/2021
The FL burner has a small flame and does not lite right. The customer cleaned out the orifice and it is working well now. (by FW)
We serviced a
SAMSUNG DRYER- GAS
Model DV448AGW/XAA
Near Minneapolis, MN 55419
Nate
Job Details: 10/01/2021
"Not running. Had a broken belt and a couple rollers and pully not rolling great. Cleaned all the shafts, replaced the belt, and vacuumed out a lot of lint. Runs and heats great now.; used 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55417
Nate
Job Details: 10/01/2021
"Dishwasher leaking underneath. Found a bad Diverter seal. Replaced seal, runs great now. No leaks.; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXW2
Near Minneapolis, MN 55417
Nate
Job Details: 10/01/2021
"Not running or unlocking. Replaced the burnt out mcu. Runs great now. Unlocks, spins, agitates, etc."
We serviced a
MAYTAG DRYER- GAS
Model PYG2300AWW
Near Richfield, MN 55423
Delton
Job Details: 10/01/2021
"Found that belt is broken. Replaced belt and cleaned out inside dryer of lint build up, tested and dryer is tumbling, heating and working good.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW0
Near Burnsville, MN 55306
Delton
Job Details: 10/01/2021
"Replaced listed parts, tested and washer now fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Savage, MN 55378
Delton
Job Details: 10/01/2021
"Replaced thermostat, tested and now reads correct temperature. Refrigerator is cooling and working good.; pckd up 1 Da32-00011c (Temperature sensor)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFFS5115PA0
Near Burnsville, MN 55337
Delton
Job Details: 10/01/2021
"Found that there was piece of underwire from bra that was stuck in drain pump. Removed debris, tested and washer is draining and working good.Did not use any parts."
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Minnetrista, MN 55359
Phillip
Job Details: 10/01/2021
"The customer said it heated for one load after the repair. I put it on a timed dry and it would not heat. I tested the new ignitor that I replaced and it ohmed out at 360 ohms. A new one from stock ohmed at 120. I replaced the ignitor again. With the vent hooked up and the dryer on time dry high heat, the dryer heats up to 188 and then cycles back on at 123. The gas valve does buzz when its cycle if heat. If this problem continues it could be a issue with the control board or maybe the gas valve. ; used 1 SDE365 () from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9605AAE
Near Hopkins, MN 55305
Nate
Job Details: 10/01/2021
"Customer said after 8 loads it was leaking water. Ran it on a regular wash with a comforter, and front panel off. Totally dry inside. Only time when it leaked is when the comforter that was in there when it was leaking last time was getting sprayed with water coming into the tub because the comforter was all the way up at the top of the tub the water is splashing over the top and running down. The washer is in great shape and no actual leaks with the washer."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229221
Near Apple Valley, MN 55124
Delton
Job Details: 10/01/2021
"Replaced listed parts, tested and washer now fully agitates and drains/spins. Washer is working good."
We serviced a
DACOR COOKTOP- GAS
Model MISSING
Near Hopkins, MN 55305
Nate
Job Details: 10/01/2021
Some burners were not igniting even though they were sparking. The lady here showed me that her husband did not realize that when the burner covers are not laying flat then it wont ignite. Everything works great.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Plymouth, MN 55446
Nate
Job Details: 10/01/2021
"Motor getting 120 AC on regular cycle and test mode. Has a bad pump. Its WD26X20551 or WD35X10385. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF337AAG/XAA
Near Carver, MN 55315
Phillip
Job Details: 10/01/2021
The washer would just randomly stall in certain cycles. Sometimes it would drain sometimes wouldnt have a power off power to write back on and hit spin only its rained every time. Sometimes it will start to spin and other times it will just sit there. Plus there are signs that the rear bearing is starting to fail.
We serviced a
GE REFRIGERATOR
Model ZISB420DMC
Near Eden Prairie, MN 55347
Phillip
Job Details: 10/01/2021
The customer had put a fan on a ladder and was blowing air on the compressor. They said it did help . I replaced the fan blade.
We serviced a
GE DISHWASHER
Model PDW9980L00SS
Near Chanhassen, MN 55317
Phillip
Job Details: 10/01/2021
I replaced the sump inlet. I ran the dishwasher and was working good and I found no leaks.
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Plymouth, MN 55446
Phillip
Job Details: 10/01/2021
I replaced the wash motor with the new wash motor kit. Everything is working good now.
We serviced a
GE REFRIGERATOR
Model TBX18JISERAD
Near Corcoran, MN 55340
Phillip
Job Details: 10/01/2021
Its running but not getting as cold. The compressor and fans run but its not building up much frost on the evaporator. Advised the customer its a sealed system issue. .
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC7AS04
Near Eagan, MN 55122
Delton
Job Details: 10/01/2021
Replaced fuse and blower fan. Tested and fan is cooling and wall oven is heating and working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV330AEW/XAA
Near Big Lake, MN 55309
Matt
Job Details: 10/01/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed and also the idler pulley was seized up. Installed new heating element and idler pulley. Tested dryer and its heating great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6700FE1
Near Elk River, MN 55330
Matt
Job Details: 10/01/2021
"Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the drain pump has failed. Needs a new pump. Part on order. ; ordrd 1 137221600 (Drain pump)"
We serviced a
LG DRYER- GAS
Model DLG0452W
Near Elk River, MN 55330
Matt
Job Details: 10/01/2021
"Customer complaint is, NO HEAT. Inspected and tested. The first time the heat came on it got up to 255F really quickly and then started short cycling. Airflow on outside of house is only 4mph. I watched the heat cycle for almost 20 minutes and it was heating, just short cycling. I cant access the back of the dryer to check airflow without destroying the vent. Its the plastic venting material. Dryer seems to be operating great. The vent is the issue. Advised customer to clean and replace vent before they use dryer again."
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Rogers, MN 55374
Matt
Job Details: 10/01/2021
"Customer complaint is, KNIFE MELTED IN HEAT ELEMENT STINKS BAD. Inspected and found the handle was melted onto the heating element. I was able to remove all of it and ran dishwasher through service diagnostic mode. Everything was working great and heating element turned on just fine. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model n/a
Near Hanover, MN 55341
Matt
Job Details: 10/01/2021
"Customer complaint is, FRONT FILTER STICKS OUT BENT & CLOTHES GET STUCK ON IT & THINKS NEEDS BELT. Inspected and found the font bulkhead was packed full of lent. . Customer approved work. Cleaned out bulkhead and blower wheel. Also reattached the vent in the back. Customer had another company just replace the belt. Tested dryer and its working great. Dryer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 10/01/2021
"Customer complaint is, WONT START. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFTABS
Near Saint Michael, MN 55376
Matt
Job Details: 10/01/2021
"Customer complaint is, FRIDGE & FREEZER- NOT COOLING/FREEZING- LCD NOT WORKING ON WATER DISPENSER- ALL OTHER LIGHTS WORK. Inspected and tested. Found the board has failed. Installed new board and tested. Refrigerator is now running and cooling. Refrigerator is now fixed. ; used 1 WR55X10942P (MAIN BOARD) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Osseo, MN 55311
Seth
Job Details: 09/28/2021
I replaced the burnt hoard and repaired the wiring. I tested the dishwasher it is now fixed ; pckd up 1 WPW10084141 (Board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT50SAHZ0
Near Osseo, MN 55311
Seth
Job Details: 09/28/2021
Not cleaning or spraying water. Failed pump part is on order.; ordrd 1 W11084656 (Pump)
We serviced a
GE REFRIGERATOR
Model PFE28KSKDSS
Near Medina, MN 55340
Seth
Job Details: 09/28/2021
Loud noise then it stopped and temps rose in the FF section. I found the Evaporator fan had failed. I replaced the failed evaporator fan and tested the fridge. It is now fixed.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KFIS20XVMS2
Near Loretto, MN 55357
Seth
Job Details: 09/28/2021
Not cooling. Failed control board. Parts on order.; ordrd 1 WPW10312695 (Board)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFFS5115PA0
Near Burnsville, MN 55337
Phil
Job Details: 09/28/2021
The washer will not drain. Ordered a new drain pump. The dryer is stacked on top. The customer will have it down so we can install the pump. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4375RFC3
Near Mound, MN 55364
Phil
Job Details: 09/28/2021
The DW is louder than normal while washing according to the customer. Ordered a new motor. (by FW)
We serviced a
LG WASHER FRONT LOA
Model n/a
Near Osseo, MN 55311
Phil
Job Details: 09/28/2021
Cust washed a book on accident.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3 01
Near Monticello, MN 55362
Matt
Job Details: 09/28/2021
"Customer complaint is, NOT DRYING. Inspected and tested. Found the thermal fuse has failed. Installed new thermal fuse and tested. Dryer is heating great and cycling between 200F and 125F. Dryer is now fixed. ; used 1 DC96-00887C (THERMAL FUSE) from stock"
We serviced a
GE REFRIGERATOR
Model PSS28KSHBCSS
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617STT0
Near Plymouth, MN 55447
Phillip
Job Details: 09/28/2021
The customer said water leaks under the door and from the top of the control panel. They also said they have to push the power button really hard. I verified the issue. It never leaked for me. I did replace the bellow and power button assembly. I ran it and all tested good.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.229221
Near Apple Valley, MN 55124
Delton
Job Details: 09/28/2021
"Washer wont drain, also agitator dogs are worn out. Found that the lid switch is bad. Ordering part and rescheduling.; ordrd 1 Wp3949238 (Lid switch) and 1 80040 (Dogs) and 1 Wp3362952 (Bleach cup)"
We serviced a
KENMORE REFRIGERATOR
Model 795.71053.010
Near Minneapolis, MN 55446
Phil
Job Details: 09/28/2021
The unit is leaking water onto the ground. The evap drain is plugged I suspect. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Eden Prairie, MN 55347
Phil
Job Details: 09/28/2021
The dishwasher does not seem to be heating the dishes. The customer ran it through test mode with me and reset the board. They started it on an express wash now and we will see what kind of results they get. (by FW)
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US
Near Minnetonka, MN 55345
Phillip
Job Details: 09/28/2021
The customer said the dishwasher leaked a couple times right underneath the door. I ran the dishwasher for a while and never leaked. The customer to tell me that he noticed after he was done water was sitting in the bottom. All the water drained out. There mustve been too much water in there and that caused it to leak at the bottom.
We serviced a
GE MICROWAVE
Model PEB1590DM2BB
Near Plymouth, MN 55442
Nate
Job Details: 09/28/2021
Continually buzzes. Found a stuck relay. Unsoldered the relay but found we do not carry it. Ordered new smart board. Coming back Monday to install. ; ordrd 1 Wb27x25300 (Smart board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYY02
Near Plymouth, MN 55446
Phil
Job Details: 09/28/2021
The icemaker is not making ice and it is also not dispensing ice. The ice door did not seem to be moving properly. I alos suspect that the wires in the door may be broken. (by FW)
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS107DWH7
Near Rogers, MN 55374
Phil
Job Details: 09/28/2021
The wall oven is not heating on bake and broil. Neither element gets warm. (by FW)
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Eden Prairie, MN 55344
Phillip
Job Details: 09/28/2021
The customer said the dishwasher will not power on some of the buttons arent working and at the end of the cycle water is left inside. When I tried the power button it did not respond. I unplugged and plugged it back in and now everything is working I ran it several times on a test cycle and rinse cycle and everythings working drains good.
We serviced a
Fisher Paykel DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Phil
Job Details: 09/28/2021
"The dishwasher ran great for them 4 times and failed 1 time. The one time it failed, it did not have any water in it. I suspect the valve or main board is failing. (by FW)"
We serviced a
KENMORE REFRIGERATOR
Model 795.78092.901
Near Eden Prairie, MN 55346
Phil
Job Details: 09/28/2021
The lights in the fresh food do not work. The lights will work if the customer holds the switch in the right position. (by FW)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Savage, MN 55378
Delton
Job Details: 09/28/2021
Refrigerator is cooling but display shows 80 degrees. Found that refrigerator thermostat is bad. Customer approved estimate. Ordering parts and rescheduling.; schdld next appmnt for 10/1 FRI !
We serviced a
DANBY DISHWASHER
Model DDW1804EB
Near Savage, MN 55378
Delton
Job Details: 09/28/2021
"Replaced main board, tested and dishwasher is working good for over 20 minutes."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Shakopee, MN 55379
Phillip
Job Details: 09/28/2021
"The customer said the washer started sensing on it own but was not filling with water. She did try to press start but it did not stop, she then pulled the plugged. She tried again later and it ran through the whole cycle, when it got to spin it was chasing bad and was spinning really fast. She again just pulled the plug. There is no error codes and it run just fine on all test modes. I want to order and replace the main control. W11116592 machine control ; states that autho needed"
We serviced a
GE REFRIGERATOR
Model ZISB420DMC
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/28/2021
Today its cooling better than it has for a week. The center mullion strip and the lines on the compressor are very hot. I found the condenser fan blade has slipped back and mag be getting stuck and not moving the air efficiently as it should. Im ordering the fan blade. ; ordrd 1 WR60X24484 (Fan blade)
We serviced a
GE REFRIGERATOR
Model DSS25KSRESS
Near Eden Prairie, MN 55346
Phillip
Job Details: 09/28/2021
The fresh food and freezer section not cooling well. The evaporator fan was sporadically not working and the ice maker was not working. The main board was causing the issue. I replaced the main board. Everything is working and the ice maker started to work. ; used 1 WR55X10942P (MAIN BOARD) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55420
Delton
Job Details: 09/28/2021
"Found that heater is open. Replaced heater, tested and dishwasher is heating and working good. I suggested to use finish dishwasher cleaner to clean out inside of mold and grease build up.; used 1 W10518394 (HEATER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2435NB0A
Near Wayzata, MN 55391
Phillip
Job Details: 09/28/2021
The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646EQ2
Near Eagan, MN 55121
Delton
Job Details: 09/28/2021
"Exact same issue is happening. Vent disconnected inside dryer heat is about 200 degrees when dryer vent is attached it goes to about 230 degrees. Customer said towel took 2 cycles and was still damp. I felt the towel and seemed dry to me but she said it was very slightly damp. Customer said she had someone come out and clean the vent. The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle.The dishwasher was not filling with water. I found the water valve under the sink was closed. I turned it on and the dishwasher filled and started to wash. I let the dishwasher run the cycle."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ0WW
Near Saint Paul, MN 55123
Delton
Job Details: 09/28/2021
"Found that drain pump was locked up. Took off pump and found there was sand stuck inside. Cleaned out pump, tested and washer now drains and is working good.I informed customer that if problem continues drain pump may need to be replaced."
We serviced a
GE DISHWASHER
Model PDT720SSH6SS
Near Plymouth, MN 55446
Phillip
Job Details: 09/28/2021
The wash motor is not coming on. I got 120 out of the board to the wash motor but the motor doesnt even hum. The motor has no continuity. I found that there is a new wash motor kit. Im ordering the new motor. ; ordrd 1 WD49X23781 (Wash motor)
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Minneapolis, MN 55441
Nate
Job Details: 09/28/2021
"Leaking. Found cracks in a couple spray arms. Installed new ones. Wasnt heating. Found a bad flood-sensor. Replaced that, reset high limit thermostat. Board tested good. Still leaking, gasket around door is bad too. ; ordrd 1 WD08X22095 (Door seal) and 1 WD22X26622 (Middle spray arm)"
We serviced a
LG DISHWASHER
Model LDS5811ST/02
Near Minneapolis, MN 55410
Nate
Job Details: 09/28/2021
"Not heating, not circulating, cleaned off pump motor after taking apart and it sounds horrible now. It runs but not well. Replaced broken hinge cable. Ordered new heat element, will test that when I come back before installing. If it tests good, Ill install the control board DW ordered. Please schedule for later in day, 2 or 3 if possible. ; used 1 4933DD3001B (HINGE CABLE) from stock, ordrd 1 5301DD1001G (Heater) and 1 4681ED1004B (Pump motor) and 1 5911ED3003A (Impeller)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW2
Near Minneapolis, MN 55419
Nate
Job Details: 09/28/2021
"Leaking oil and water, shaking when in spin. Has a bad gearcase. Quoted customer for new one, they are going to forego the repair."
We serviced a
LG REFRIGERATOR
Model LMXC23796S/00
Near Minneapolis, MN 55419
Nate
Job Details: 09/28/2021
"Refrigerator doesnt make ice. There is no water coming to the fridge. Disconnected the water line, turned the saddle valve clockwise and counterclockwise about 20 times, now there is good strong pressure to fridge and I confirmed that the dispenser dispenses water at a good flow. Recommend eventually replacing saddle valve to permanently fix this issue. Fridge itself runs great."
We serviced a
KENMORE DISHWASHER
Model 665.13252K113
Near Minneapolis, MN 55409
Nate
Job Details: 09/28/2021
"Not running consistently. Replaced sump assembly, motor and diverter. All came as one unit. Runs great now."
We serviced a
GE DRYER- ELECTRIC
Model GFDR480EF1WW
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, HAS POWER BUT WON'T START, JUST BUZZES. Inspected and tested. Found the board is fried. Needs a new board. Installed new board and tested. Dryer is working great. Dryer is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5300SQ0
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, when turning on Cold water cycle it just drips out. Inspected and tested. Found the inlet filter was plugged. Cleaned out filter and tested. Water is coming in great. Washer is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0ES0
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, LONG TIME TO PREHEAT AND WON'T STAY AT SET TEMP. Inspected and tested. Found the bake element has failed and is burnt out. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9400SU01
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, DOOR BOOT HAS BIG CHUNK OUT OF IT AND SEAL IN DOOR IS LEAKING AS WELL. Inspected and found the door boot is missing a chunk out of it. Installed new door boot and tested. Washer is now fixed."
We serviced a
WHIRLPOOL STACKED DRYER
Model LTG6234DQ2
Near Big Lake, MN 55309
Matt
Job Details: 09/28/2021
"Customer complaint is, NOT DRYING ON ONE CYCLE AT ALL THINKS ITS HEATING ELEMENT. Customer did not have the vent cleaned sense I was here last. I inspected and tested dryer. Dryer is heating great, but airflow is bad. Just like last time the heat is cycling great with the vent disconnected, and with it connected its cycling to hot. The vent is still the issue. I replaced the coils anyway. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.532193
Near Rogers, MN 55374
Matt
Job Details: 09/28/2021
"Customer complaint is, Ice maker is not working. Inspected and tested. Found the freezer temperature was only 18F. Took apart and inspected evaporator. Its a ball of ice at the beginning and then the rest of the evaporator has no frost. The sealed system has failed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400SU0
Near Albertville, MN 55301
Matt
Job Details: 09/28/2021
"Customer complaint is, DOOR SEAL IS VERY LOOSE AND STRETCHED AND WORRIED ABOUT IT LEAKING. Inspected and found the door boot is stretched out and not sealing properly. Needs a new door boot. Part on order. ; ordrd 1 WP8182119 (Door boot)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Champlin, MN 55316
Seth
Job Details: 09/28/2021
Customer complains that the freezer frosts up with condensation. They manually defrost it and it just continues to come back. On arrival and inspection I found all of the elements of the automatic the process of work great the control board doesnt seem to be kicking off the automatic defrost process cycle outside of test mode. I inspected the liner of the freezer and found that had multiple cracks leading to a moisture leakage into the cavity as well. The freezer liner is not a covert item on their warranty.; schdld next appmnt for 10/7 THU !
We serviced a
KENMORE FREEZER
Model 25328432809
Near Maple Grove, MN 55369
Seth
Job Details: 09/28/2021
Defrost drain blocked lower vent was not cooling. I defrosted the drain and watched the frost pattern it looked great. The freezer is working as designed. Note unit is in the garage not warranty over temps drop it does not have a cold weather kit.
We serviced a
FRIGIDAIRE DRYER- GAS
Model PGQ6000ES4
Near Maple Grove, MN 55369
Seth
Job Details: 09/28/2021
"Blower failure causing loud noise. Motor would not separate I installed blower assy and motor. The dryer is now fixed; used 1 131775600 (BLOWER ASSEMBLY), and 1 131560100 (MOTOR) from stock"
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Seth
Job Details: 09/28/2021
Customers complaint with the dishwasher is its not draining. Upon arrival an inspection I found the pinion seal had deteriorated as well as I found a blockage at the drain under the sink. I remove the blockage and cleaned out the sump assembly. Do you need drains but it still needs a pinion seal assembly. The part is on order; pckd up 1 WD24X10018 (Pinion and seal assy)
We serviced a
Fisher Paykel DISHWASHER
Model DD24DCX7
Near Eagan, MN 55123
Phil
Job Details: 09/27/2021
The customer said it always shuts off at 1:24 left in the cycle. It ran perfect for us and got passed 1:24. I will follow up with him tomorrow. (by FW)
We serviced a
AMANA REFRIGERATOR
Model BX22RW
Near Apple Valley, MN 55124
Phil
Job Details: 09/27/2021
The freezer seal is really deformed. Ordered new one. (by FW)
We serviced a
LG DRYER- GAS
Model DLGX8101V
Near Minnetrista, MN 55359
Phillip
Job Details: 09/27/2021
After troubleshooting for a while I found that the igniter with sporadically failing. I replaced igniter in the dryer is working good. ; used 1 DC035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDW05
Near Excelsior, MN 55331
Phillip
Job Details: 09/27/2021
I replaced the power switch. It turned right on and all is working great.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7000DW4
Near Saint Michael, MN 55376
Matt
Job Details: 09/27/2021
"Customer complaint is, EC LF- LOW FLOW- HOSES LOOK OK- NOW STOPPED WORKING- BUT HAS POWER- NO WATER GOES IN. Inspected and tested. Found the water inlet valve has failed. Quoted customer to install new valve. Customer approved repairs. Installed new water inlet valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF386PXGQ2
Near Rogers, MN 55374
Matt
Job Details: 09/27/2021
"Customer complaint is, buttons are damaged and may need replacing. Inspected and tested. The overlay is cracked on a few of the buttons, but all the buttons respond and work great to touch. Nothing is failed here so its not covered. Range is operating normal."
We serviced a
BOSCH DISHWASHER
Model SHX68E05UC/32
Near Osseo, MN 55311
Phil
Job Details: 09/27/2021
This unit gets the E15 error code every couple of months. It is working right now. They are going to use it for a bit and see if they can reproduce the code. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHS0
Near Champlin, MN 55316
Matt
Job Details: 09/27/2021
"Customer complaint is, LEAKING. Inspected and found the valve was cracked and leaking underneath. Also the bottom door seal and side shields were falling apart. Quoted customer to install new water valve, bottom door seal and side shields. Customer approved repairs. Installed new valve, bottom door gasket and side shields. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 154637401 (VALVE), 1 809006501 (THE INFAMOUS BOTTOM WIPER), and 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC7AS04
Near Eagan, MN 55122
Phil
Job Details: 09/27/2021
The unit is dead. Ordered new fuse for control board and upper cooling fan. (by FW)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFLE3911QW0
Near Rogers, MN 55374
Matt
Job Details: 09/27/2021
"Customer complaint is, NOT SPINNING. Inspected and tested. Found the pressure sensor has failed. Quoted customer to install new sensor. Customer approved repairs. Installed new sensor and tested. Washer is still just running the drain pump off and on and doesnt do anything else. Its got to be one of the boards, but I cant get it into test mode to test any further. Quoted customer $585. to install both boards and if it only needs one than about $200. Less. Customer declined repairs for now and is going to look into replacing it. She will call us back if she changes her mind. Part numbers are 5304511966 and 808653801 if she calls and wants to do the repairs. I removed the pressure sensor and put the old one back in."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000EW/A3
Near St. Louis Park, MN 55416
Nate
Job Details: 09/27/2021
"Customer said that the dryer is making a thumping sound. After looking at it, determined that it is the seam in the drum that they hear, and its loud because its 10 feet from their living room. ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE STACKED DRYER
Model FAQE7011KW0
Near Minneapolis, MN 55404
Nate
Job Details: 09/27/2021
"Latch not latching. Replaced latch, didnt charge, latch was from old kit that only had one latch left.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 279570 (LATCH KIT) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BW2
Near Rogers, MN 55374
Matt
Job Details: 09/27/2021
"Customer complaint is, GASKET AROUND OVEN DOOR BROKE & UNIT STOPPED HEATING MIDWAY THROUGH A PIZZA. WON'T GO PAST 190. Inspected and tested. Found the ignitor has failed. Also the door gasket is ripped and falling off. I installed new ignitor and tested. Oven is heating great. Gasket is on order. Installed new door gasket. Range is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Albertville, MN 55301
Matt
Job Details: 09/27/2021
"Customer complaint is, NOT WASHING, NOT SURE IF WATER IS GOING INTO UNIT. Inspected and tested. Found the circulation pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model NOTAVAILABLE
Near Minneapolis, MN 55444
Seth
Job Details: 09/27/2021
"Commercial stand up freezer, The freezer was not cooling well it was at 45? when I arrived. I pulled the evaporator cover and tested the sealed system it would not frost more than 3 inches off the first coil. Failed sealed system.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESP/AA
Near Shakopee, MN 55379
Phillip
Job Details: 09/27/2021
"The fresh food evaporator is all frosted up. It needs the new heater, sensor, rear cover and drain kit. Please get authorization. Evaporator cover DA97-12609Evaporator Temperature sensor DA32-10104NNew add on HeaterDrain kit DA82-01415A; states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FMS01
Near Eden Prairie, MN 55347
Phillip
Job Details: 09/27/2021
I replaced the main control and relocated it to the new spot per the instructions. Its working good now and no beeping.
We serviced a
GE REFRIGERATOR
Model GSE25HSHBHSS
Near Minnetonka, MN 55345
Phillip
Job Details: 09/27/2021
Evaporator fan is not circulating air. I found that the rear main control board is bad and not turning on the fan. I have to order the main control board.; ordrd 1 WR55X24347 (Control board)
We serviced a
GE STACKED WASHER
Model GFWN1100D0WW
Near Plymouth, MN 55446
Phillip
Job Details: 09/27/2021
I replaced the door gasket. Ran a short cycle and there was no leaks.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Corcoran, MN 55340
Phillip
Job Details: 09/27/2021
The customer said the dishwasher would not drain well and they get the e24 code. I found a shell in the drain hose. I removed the blockage and it drains good foe me. I tried it 3 times.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Otsego, MN 55301
Matt
Job Details: 09/27/2021
"Customer complaint is, LEAKING INTO TRAY UNDERNEATH. Inspected and tested. Found the water valve is cracked and leaking. Quoted customer to install new valve. Customer approved repairs. Installed new water valve and tested. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE STACKED WASHER
Model MISSING
Near Minneapolis, MN 55404
Nate
Job Details: 09/27/2021
"Not draining. Drain line to pump was packed full of socks and other debris. Cleaned out, reset pressure sensor, drains and runs great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Minneapolis, MN 55419
Nate
Job Details: 09/27/2021
"The dishwasher fills with water, then hums and clicks and pops breaker. Found a bad sump motor. Quoted owners for new sump assembly and seal, they are getting a new dishwasher."
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Edina, MN 55410
Nate
Job Details: 09/27/2021
"Not draining. Found a bad drain pump. Replaced pump, runs and drains great now.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTWN2800D1WW
Near Minneapolis, MN 55410
Nate
Job Details: 09/27/2021
"Customer said its not agitating well. Checked the mode shifter, motor and motor control board. No error codes, on a light wash it agitates well. No issues. Runs well."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED9700SQ0
Near Hopkins, MN 55343
Nate
Job Details: 09/27/2021
"Dryer squealing loud. Had a bad idler pully. Replaced, vacuumed out a ton of lint. Runs great now.; used 1 279640 (ROLLER) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model FTF530FS0
Near Brooklyn Park, MN 55444
Seth
Job Details: 09/27/2021
Loud now not working. Failed spin drum. I spoke to the landlord and he will replace the washer.
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Minneapolis, MN 55430
Seth
Job Details: 09/27/2021
Burning rubber smell and loud. Failed rear bearing. Customer will replace the washer.