Service History 14 - Omega Force Appliance Repair

We serviced a

LG WASHER FRONT LOA

Model WM3900HBA

Near Blaine, MN 55449

Matt

Job Details: 04/20/2022

"Customer complaint is, LEAKING MAYBE THRU DOOR SEAL OR FRAME. Inspected and tested. I can see were water has been running down the side from the dispenser, but was not actively leaking while I was testing. I think we will need to replace the dispenser drawer and assembly. Installed new drawer panel and dispenser. Tested washer and its working great and not leaking. Washer is now fixed."

We serviced a

GE RANGE- GAS

Model JGBS86SP2SS

Near Albertville, MN 55301

Matt

Job Details: 04/20/2022

"Customer complaint is, DOUBLE OVEN TOP DOOR WONT SHUT HAS A GAP? Installed new hinge and receiver supplied by GE and door still doesnt shut right on the top left corner. I called tech line and he said we should replace the inner door assembly. Part is not in stock. Part number WB34X28839.. ; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDT635HSM6SS

Near Robbinsdale, MN 55422

Phillip

Job Details: 04/20/2022

I replaced the user interface and the harness that were sent to the customer. The dishwasher is working good now.

We serviced a

MAYTAG RANGE- GAS

Model MGRH752BDB

Near Buffalo, MN 55313

Seth

Job Details: 04/20/2022

. Customers complaint as baKE stopped working. Upon arrival and inspected I found no power to the new igniter. I tested and trace wiring back and found power was at the board but not at the bottom of the wire I had found a chewed wire. I repaired the damage section of wire and tested. The range is now fixed.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3053LSH

Near Minneapolis, MN 55408

Nate

Job Details: 04/20/2022

"Two ignitors were not sparking. Replaced the wires today, but all power was off to the house because of electrical work an electrician was doing. So I could not test it after the repair. Theres a chance it may need a new spark module as well. Module for this unit is discontinued, but 808608802 is the sub. I ordered the sub in case I need to come back. Had quoted customer 120 for repair for the wires. Will wait to collect until we know if the wires fixed it. Spark module would be an additional 57. ; ordrd 1 808608802 (Spark module)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHG2251TF3

Near Apple Valley, MN 55124

Nate

Job Details: 04/20/2022

"Installed new shelf, works great now."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5200EW/A3

Near Golden Valley, MN 55416

Nate

Job Details: 04/20/2022

Replaced bad main PCB. Runs great now. No errors.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/07

Near Minneapolis, MN 55436

Phillip

Job Details: 04/20/2022

I verified the dispenser was broken. I replaced the dispenser and 2 of the wheels that were the older style. None of the wheels were actually broken. There was a ton of soap that was built up. I cleaned the filter and took all the soap out.

We serviced a

BROAN VENT HOOD

Model NS65

Near Hopkins, MN 55343

Adam

Job Details: 04/20/2022

Motor was humming but wasnt spinning. Replaced fan motor and reassembled and everything is working great.

We serviced a

GE MICROWAVE

Model PSB9240SF6SS

Near Corcoran, MN 55340

Phillip

Job Details: 04/20/2022

I replaced all the parts sent by Ge. The microwave works great. No more flashing lights. I tried it several times.

We serviced a

GE REFRIGERATOR

Model GNE22GSEBFSS

Near Albertville, MN 55301

Matt

Job Details: 04/20/2022

"Customer complaint is, POWER SURGE AND NOW WONT COOL. Inspected and tested. Found the compressor start relay has failed. to install new relay. Customer approved repairs. Installed new compressor relay and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

GE COOKTOP- ELE

Model PP989DN2BB

Near Apple Valley, MN 55124

Delton

Job Details: 04/20/2022

Replaced element and switches. Tested and all burners are heating up and working good.; pckd up 2 Wb24x10176 (Infinite switch)s

We serviced a

LG WASHER TOP LOAD

Model WT5480CW

Near Burnsville, MN 55337

Delton

Job Details: 04/20/2022

"Replaced drain pump, tested and washer now drains and spins. Washer is working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297HDRS

Near Eagan, MN 55122

Delton

Job Details: 04/19/2022

"Found that drain tube were clogged and then froze drain line. Customer approved estimate. Defrosted drain and replaced drain kit, tested and is now draining normally and should no longer leak to bottom fo freezer. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

MAYTAG WASHER TOP LOAD

Model MAV6200AWW

Near Minneapolis, MN 55432

Matt

Job Details: 04/19/2022

"Customer complaint is, WON'T SPIN CLOTHES DRY. Inspected and tested. Found the belt had failed. Installed new belt and tested. Washer is working great. Customer has the hot water shut off. ; used 1 WP22003483 (BELT) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550US/AA

Near Blaine, MN 55449

Matt

Job Details: 04/19/2022

"Customer complaint is, POWERS UP BUT WONT START. Inspected and tested. Found the water wall motor has failed. Quoted customer $415. to install new motor. Customer approved repairs. Parts on order. I need 2 hours for this on my return trip. ; ordrd 1 DD67-00103A (Lower motor cap) and 1 DD97-00216A (Motor assembly) and 1 DD67-00106A (Motor cap)"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.629021

Near Anoka, MN 55303

Matt

Job Details: 04/19/2022

"Customer complaint is, NOT DRYING. Found the thermal cutoff has failed. Installed thermal cutoff kit, vacuumed out inside of dryer and cleaned up the rollers. Tested dryer and its working great and heat is cycling between 125F and 220F. Dryer is now fixed. ; used 1 279769 (HI LIMIT/FUSE KIT) from stock"

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LXR7244PQ0

Near Elk River, MN 55330

Matt

Job Details: 04/19/2022

"Customer complaint is, LOUD NOISE AT AGITATE CYCLE. Inspected and tested. Found the motor coupler was broken and the agitator dogs were wore out. Installed new motor coupler and agitator dogs. Tested washer and its working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

We serviced a

GE REFRIGERATOR

Model GNE25JSKPFSS

Near Minneapolis, MN 55437

Nate

Job Details: 04/19/2022

Replaced bad RFID board. Fridge dispenses water great now.

We serviced a

LG REFRIGERATOR

Model LMXS28596S

Near Minneapolis, MN 55406

Nate

Job Details: 04/19/2022

Door not level. Adjusted the hinges. Very close to level now. Fridge itself is level too. Advised customer not to put as much weight in the right door. They had a lot of cartons of liquids.

We serviced a

GE DISHWASHER

Model GDT630PFM6DS

Near Elk River, MN 55330

Matt

Job Details: 04/19/2022

"Customer complaint is, START BUTTON IS GETTING STUCK AND TRIM AROUND BUTTONS IS FALLING OFF. Installed console cover graphics supplied by GE. Tested dishwasher and its working great. Dishwasher is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSP/US

Near Minneapolis, MN 55428

Phillip

Job Details: 04/19/2022

"The fresh food evaporator is all frosted over. Water is leaking down from the evaporator. I tried to remove the cover but its frozen in. This one will need the evaporator because its pushing out and can be damaged. It will need the evaporator sensor , the drain kit and maybe the heater. It need to be unplugged and doors left open for 2 days. I will call the customer but please see whats covered and then contact the customer. ;"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNWH00

Near Minneapolis, MN 55407

Nate

Job Details: 04/19/2022

Leaking from underneath. Replaced the water filter and now it doesnt leak. Icemaker not working. Teeth had gotten pushed out. Reinstalled teeth and it is back together correct now. Quoted customer for optics board kit if it still doesnt make ice. ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock

We serviced a

LG DRYER- GAS

Model DLG2702V

Near Excelsior, MN 55331

Adam

Job Details: 04/19/2022

"Dryer is Luke screen got caught with clothes. Ended up destroying the four parts below. Moisture sensors are still good will reuse them. Order parts below rescheduled for Friday.MCK49049101 lint screen housingDryer Lint Screen Guide MEA49050001Lint screen ADQ56656401Moisture sensor guide 4930EL2004D; ordrng 1 MCK49049101 (Lint guide), ordrd 1 ADQ56656401 (Lint screen) and 1 MEA49050001 (Filter guide) and 1 4930EL2004D (Sensor holder)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS0A

Near Victoria, MN 55386

Adam

Job Details: 04/19/2022

Unit was stuck with green light on wash and wouldnt move. Unplugged unit to check then test the control board everything looked good plugged back in and tested good and started to go through the cycles fine. Ran it through and drain worked fine and didnt get stuck. If happens again please order control before sending me out. Control board 5304512731

We serviced a

LG DRYER- ELECTRIC

Model DLEX7900BE

Near Waconia, MN 55387

Adam

Job Details: 04/19/2022

Unit was getting a burn smell. Went to unplug unit for disassembly. Found the outlet was shorting so the cable and outlet plastic was melting. Quoted customer for replacing the cord and customer will need an electrician out before using; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock

We serviced a

GE REFRIGERATOR

Model GTS18WCMBRWW

Near Maple Grove, MN 55369

Adam

Job Details: 04/19/2022

Do unit freezer drain was frozen up. Defrosted drain and cleared out whatever was plugged in it. Also tested the heater in bimetal and everything tested great. Let customer know if it happens again it would need a new control. At that point the customer will buy a new one.

We serviced a

BOSCH DISHWASHER

Model SHE3ARL2UC/21

Near Minneapolis, MN 55427

Phillip

Job Details: 04/19/2022

I replaced the main board and the display unit. The dishwasher is working good.

We serviced a

GE DISHWASHER

Model GDF520PMJ5ES

Near Corcoran, MN 55340

Phillip

Job Details: 04/19/2022

I replaced the display board. The dishwasher is working good now.

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Osseo, MN 55311

Phillip

Job Details: 04/19/2022

The complaint was the dishwasher would shut down after 15 min. I found the error for no drain. The drain pump works and no obstructions. I was able to blow threw the hoses.Sometimes it drains and sometimes it does not. I found the issue is with how the drain hose is routed. It comes off the dishwasher and goes into the floor then back up under the cabinet. If the drain issue continues they will need the installer to drill new holes and fix it. While it was washing water was leaking from the bottom. I found the main clamp was missing from the pump to the sump. I installed a new clamp and now it does not leak. I heated up the membrane sticker and I lined it up right.

We serviced a

SAMSUNG REFRIGERATOR

Model RS25J500DSR/AA

Near Minneapolis, MN 55446

Phillip

Job Details: 04/19/2022

I verified the water pressure is slow. I pulled the fridge out and found the water valve was only opened half way. I opened the valve and taped the water line up so it doesnt fall back down and kink. The water pressure is now good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGUN2642LE0

Near Maple Grove, MN 55311

Phillip

Job Details: 04/19/2022

I replaced the ice maker. The water was also shut off. I turned the water on and made sure the ice maker filled with water.

We serviced a

GE WALL OVEN- ELECT

Model JT955S0K3SS

Near Corcoran, MN 55340

Phillip

Job Details: 04/19/2022

I verified the control was the issue. I replaced the control and programmed it. The oven works great now. The customer was fine with how far back we go it.

We serviced a

SAMSUNG MICROWAVE

Model MC17J8000CS

Near Saint Michael, MN 55376

Phillip

Job Details: 04/19/2022

The customer had the microwave done and ready for me. I replaced the magnetron and diode. I tested the microwave and it works great.

We serviced a

GE WASHER TOP LOAD

Model GTW465ASN2WW

Near Plymouth, MN 55441

Nate

Job Details: 04/19/2022

"Washer leaking water and oil through the transmission. Need new agitator, agitator base, transmission, and belt. Some of these parts like agitator WH43X31239 arent available at sundberg. ; saved tckt , states that autho needed"

We serviced a

LG REFRIGERATOR

Model LFX31925ST/08

Near Plymouth, MN 55446

Nate

Job Details: 04/19/2022

"Ice built up again in the ice maker area. Steamed all the ice out. Auger works well now. There was a block of ice in the clear funnel that water goes through into the icemaker mold. The first time test cycling the ice maker, water ran down the back. After the ice block had some water on it, then water could flow through the funnel into the mold. It fills up all the way. There were a couple drips of water from the spout after taking out Icemaker. Nothing after that. Jared said it could be a water valve issue. Customer also has reverse osmosis, so we put a water bypass into the filter head assembly and customer will monitor it daily to see how its working and if there are any unusual things going on with the fridge.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Osseo, MN 55369

Adam

Job Details: 04/19/2022

Lower spray arm was clogged up. Cleaned it out the best I can but it was still had some debris. Customer is going to order the part him self and install it. Let customer know also about using finish soap to help get the dishes cleaned better

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN2WW

Near Minneapolis, MN 55446

Nate

Job Details: 04/19/2022

"Customer complaint is that the washer shakes across the floor and bangs around. I checked error codes and there were no error codes. Upon inspecting underneath I found oil on the belt and the pulley. I used rubbing alcohol and cleaned all the oil and replaced the belt. Customer confirmed it is shaking less than it used to. This is a very light washing machine and I explained that they will always be vibrating of the machine, but the customer is not happy that it vibrates. The transmission works great, it spins and agitates really well. Everything works but it does vibrate because it is a lighter machine. Customer plans to talk with GE and see if she could upgrade her washer to a heavier washer. we are the fourth company to come out to look at her washer. The original one she bought was replaced because of it shaking.; pckd up 1 WH01X24180 (Belt)"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Plymouth, MN 55446

Nate

Job Details: 04/19/2022

" Appliance was damaged in shipping process. Needs new inner and outer door, and control panel. Please submit for authorization and order inner door, outer door, (need whole door assembly) and control panel (user interface which is a part of door).; saved tckt"

We serviced a

ELECTROLUX WASHER FRONT LOA

Model FFTW4120SW1

Near Apple Valley, MN 55124

Delton

Job Details: 04/19/2022

"Found that the drain tube was too far into drain pipe and seemed to drain as it was filling. I pulled out and zip tied drain hose, tested 3-4 fill cycles and it fills to correct level and agitates. Washer is working good as Im here.No additional charges."

We serviced a

GE WASHER TOP LOAD

Model GTW725BPN1DG

Near Becker, MN 55308

Seth

Job Details: 04/19/2022

I replaced the GE provided water valve and water valve harness. The washer should work as designed per GE Tech Eddie.

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES0

Near Sartell, MN 56377

Seth

Job Details: 04/19/2022

I replaced the failed element. I cleaned ceramic dust from the cavity. I tightened the cord at the power block it had 3 loose nuts. I tested by heating to 425.

We serviced a

AMANA DRYER- ELECTRIC

Model NDE2330AYW

Near Farmington, MN 55024

Delton

Job Details: 04/19/2022

"Replaced cycling thermostat, tested and dryer is cycling heat normally on and off for 20 minutes. Dryer is working good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519CT1

Near Lakeville, MN 55044

Delton

Job Details: 04/19/2022

"Replaced door switches and latches, tested and microwave is heating and working good.; used 3 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

MAYTAG DRYER- GAS

Model MDG4806AWW

Near Burnsville, MN 55337

Delton

Job Details: 04/19/2022

"Found that the gas coils are bad and not turning on gas. Also idler wheel is worn out. Replaced gas coils and idler wheel, tested and dryer is cycling heat and is running quiet. Dryer is working good.I order lint filter to customers home, Lint filter plastic was cracked and didnt fit into slot.; used 1 WP37001287 (IDLER), and 1 5303931775 (COIL KIT) from stock, pckd up 1 Wp37001142 (Lint filter)"

We serviced a

FRIGIDAIRE COOKTOP- GAS

Model FGGC3045QSE

Near Dayton, MN 55327

Matt

Job Details: 04/19/2022

"Customer complaint is, ONE KNOB FROZE ITS NOT WKG. Inspected and tested. Found the front right burner valve has failed. Installed new front right valve and tested. Front right burner is now fixed. The back right burner only lights sometimes. When I was removing the burner head one of the screws broke off for that burner head. Customer did not want to put anymore money into the cooktop to fix it. Otherwise the other 3 burners are working great."

We serviced a

GE MICROWAVE

Model JVM3162RJ5SS

Near Minnetonka, MN 55305

Nate

Job Details: 04/19/2022

Microwave is dead. Had a bad TCO on the magnetron. Replaced magnetron and TCO. Runs and heats great now.; used 1 8193762 (THERMAL FUSE) from stock

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Eden Prairie, MN 55346

Adam

Job Details: 04/19/2022

Found that the unit was getting error code 21. Which indicates bad circulation pump. Put in test mode and got stuck in test 1 with circulation pump purge. Replaced pump and went through test mode.

We serviced a

INGLIS REFRIGERATOR

Model n/a

Near Minneapolis, MN 55432

Matt

Job Details: 04/19/2022

"Customer complaint is, FREEZER NOT FREEZING. Everything is working and normal with the refrigerator."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Saint Paul, MN 55118

Delton

Job Details: 04/19/2022

Found that drain pump is bad. Ordering part and rescheduling.; ordrd 1 Abq73503002 (Drain pump)

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US

Near Eden Prairie, MN 55347

Adam

Job Details: 04/18/2022

customer advised the unit was running and flashing/ she advised me the normal light flashing and drian pump runing indicating a leak condition Found that once I turned the water back on the water valve started leaking. Replaced valve now unit doesnt leak and goes through all operations.

We serviced a

GE REFRIGERATOR

Model GFD28GYNGFS

Near Otsego, MN 55374

Matt

Job Details: 04/18/2022

"Customer complaint is, ICEMAKER IS LOUD, MOTOR MAKES A LOUD BUZZING NOISE. Inspected and tested. Ice maker is good. Its the auger motor thats buzzing when you get ice from the dispenser. Needs a new auger motor part number WR60X10362. Part is not in stock. ; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN STACKED DRYER

Model ATEE9AGP173TW01

Near Plymouth, MN 55447

Adam

Job Details: 04/18/2022

Put in roller set from last diagnosis.

We serviced a

GE WASHER TOP LOAD

Model WHDRR418G1WW

Near Minneapolis, MN 55431

Nate

Job Details: 04/18/2022

"Not agitating or spinning. Tub just jerks around. Found a good deal of water thats leaked through the center of the tub, and the mode shifter is broken. Needs the mode shifter and parts that go along with it. DW knows which parts those are. Also needs new timer and timer knob because the timer shaft is broken. I have the pressure sensor , which it will need because it wont fill with water. Also have the belt I will replace if this is approved and parts can be found, because old belt is bad. ; O-emld tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Plymouth, MN 55446

Phillip

Job Details: 04/18/2022

I pulled the damper out and now found the air flap stuck up. A small piece of plastic from the flap fell out of the damper. The damper was about the same price as the board. Im ordering the damper and will replace at no charge to the customer. ; ordrd 1 DA92-00233D (Damper)

We serviced a

BOSCH DISHWASHER

Model SHP865ZD5N/01

Near Victoria, MN 55386

Adam

Job Details: 04/18/2022

Unit was unleavened on arrival adjusted the back legs down because they were up to far. Got unit level and the unit still was rubbing on top board along the counter. Unit is as far down and level as possible. With the new flooring the top board will need to be sanded to give more clearance. No parts needed

We serviced a

GE REFRIGERATOR

Model GSH25JSRFSS

Near Excelsior, MN 55331

Adam

Job Details: 04/18/2022

Unit froze up again. Found that the heater was working but unit was still freezing. Temps in freezer was at 6 degrees also so wasnt super cold for a freezer. Insulation in the door has failed. Also customer pointed out his display for the dispenser is all cracked and hard to use the buttons. Door WR78X11096Display WR55X10438Trim WR38X23216; states that autho needed

We serviced a

WHIRLPOOL STACKED DRYER

Model LTE5243DQA

Near Minneapolis, MN 55416

Phillip

Job Details: 04/18/2022

I found the washer fill tube had popped off the washer. That tube I never touched. I found the air gap screw was missing. I put a new screw in and tested the washer. It was not leaking.

We serviced a

DACOR RANGE- DUAL FUEL

Model DR30D/NG

Near Minneapolis, MN 55419

Nate

Job Details: 04/18/2022

"Broil not working. Uninstalled board and all solder joints good. Broil doesnt send 120 though. Broil comes on when the broil wire is connected to bake. Tested temp sensor and it reads temps perfectly. Ordered new board, . Just 150 towards new board. ; ordrd 1 102377 (Relay board)"

We serviced a

GE MICROWAVE

Model JVM6175SK5SSJ

Near St. Louis Park, MN 55416

Nate

Job Details: 04/18/2022

"First time out, microwave buzzes a little louder than normal. Spoke with GE tech support. They said as long as its heating well and everything is operating, theres nothing to fix. I did though order a magnetron and capacitor, and replaced both today. Microwave sits above a big range and its difficult to uninstall and reinstall. Also attached to a vent above it with sealant. Replaced both parts but it still buzzes a little louder. Customer requested that the facility replace the microwave. ; saved tckt , states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRS20KHWH00

Near Minneapolis, MN 55405

Nate

Job Details: 04/18/2022

"Running hot. Bad condenser motor. Oil leaking. Replaced it, runs great now. Will be nice and cool. Owner will call office to make payment."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.670326

Near Fridley, MN 55421

Nate

Job Details: 04/18/2022

"Still squealing. Replaced bad blower belt and installed the two moisture sensors. Runs great, nice and quiet now.; pckd up 1 3387223 (Moisture sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSBS25INSS02

Near Minneapolis, MN 55447

Phillip

Job Details: 04/18/2022

The whole unit was dead. I replaced the main control board. Its all working good now.

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/26

Near Shorewood, MN 55331

Adam

Job Details: 04/18/2022

Hooked up an extension cord to unit and make sure the dishwasher was working properly everything is working great. Just needs a electrician to fix the wiring to the dishwasher

We serviced a

GE RANGE- GAS

Model JGB660EP1ES

Near Maple Grove, MN 55311

Matt

Job Details: 04/18/2022

"Customer complaint is, OVEN DOESNT IGNITE. Inspected and tested. Found the bake ignitor had failed, also the door latch has failed. I installed the bake ignitor but couldnt test it because the range wouldnt let me do any testing with the door latch failed. The door latch had 120V but nothing was happening. Installed new door latch that was shipped to customer from GE and tested. Oven is now heating great and door latch is working great. Range is now fixed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8570SR/AA

Near Minneapolis, MN 55443

Matt

Job Details: 04/18/2022

"Customer complaint is, WATER ISNT FILLING UP THE IN DOOR WATER PITCHER DOESNT DO AUTO FILL. Auto fill was turned off. Also adjusted screw that was hitting water pitcher. Refrigerator is now fixed."

We serviced a

KENMORE TRASH COMPACTOR

Model 665605790

Near Minneapolis, MN 55448

Matt

Job Details: 04/18/2022

"Customer complaint is, SOUNDS LIKE A SWITCH WENT OUT BECAUSE IT WON'T RAISE OR LOWER. Inspected and tested. Found the switch on the inside top was broken and falling off and the start switch has failed. I can find a substitute start switch part number 675382 but I cant find the switch on the inside.. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Minneapolis, MN 55448

Matt

Job Details: 04/18/2022

"Customer complaint is, FILTER LIGHT IS ON AND THE FRIDGE CONTROL PANEL IS NOT WORKING UNIT IS NOT WORKING. Refrigerator was unplugged and completely defrosted when I got here. Plugged in refrigerator and compressor, fans and lights are all working. Display is working great. I ran refrigerator through diagnostics and everything was working. The refrigerator was in vacation mode when I plugged it in. I took it out of vacation mode. Refrigerator is operating normal."

We serviced a

GE STACKED DRYER

Model GUD27EESN0WW

Near Champlin, MN 55316

Matt

Job Details: 04/18/2022

"Customer complaint is, LOUD CRANKING NOISE FROM DRYER. Inspected and tested. Found a bracket was bent and was scraping the drum. I adjusted the bracket and tested. Dryer sounds great. Dryer is now fixed."

We serviced a

GE WASHER FRONT LOA

Model GTW500ASN1WS

Near Minneapolis, MN 55427

Nate

Job Details: 04/18/2022

"Bangs around quite a bit. Found the washer tipped back, so I got it leveled out. Everything looks good except the belt is a little stretched and there was oil. Cleaned up the pullys and cover and belt, as long as clothes are evenly distributed it spins great. Told customer they will sometimes need to do deep fill option to mitigate clothes clumping. Ordered new belt. ; ordrd 1 WH01X24180 (Belt)"

We serviced a

GE WALL OVEN- ELECT

Model JTS5000SN1SS

Near Corcoran, MN 55340

Phillip

Job Details: 04/18/2022

I tried to verify the noise but even with the video recoding the customer had I was unable to completely verify where the noise is from. Going off what the customer said it sounded like it was from the cooling fan. I replaced the cooling fan with one that was sent to the customer. It sounded good after I replaced it.

We serviced a

GE REFRIGERATOR

Model PFSS9PKYASS

Near Lakeville, MN 55044

Delton

Job Details: 04/18/2022

"Replaced water filter housing and water valve, tested and water now dispenses normally and no more loud water hammering sound. Refrigerator is working good."

We serviced a

LG REFRIGERATOR

Model LFX28968ST/01

Near Maple Grove, MN 55311

Phillip

Job Details: 04/18/2022

The customer said the right door does not close very easy. I instructed the customer that they need to give it a little more power when they close the door. I raised the front legs and put some grease on the gasket so it closes easier for them.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVMS03

Near Burnsville, MN 55337

Delton

Job Details: 04/18/2022

After replacing water valve and new reservoir i tested water and still not coming out and then found that water line is frozen inside freezer door. That means that not enough insulation inside door or insulation has broken down. Freezer door would need to be replaced.I already replaced water valve and reservoir so parts are used and wouldnt know of the problem until the parts were replaced.Would this be covered? Either way part shows NLA W10272033; saved tckt

We serviced a

GE WASHER TOP LOAD

Model WJSR2080T8WW

Near Edina, MN 55410

Delton

Job Details: 04/18/2022

Found that motor shaft is broken so it sounds like motor is running but not spinning the belt/tub. Motor part itself is very expensive.

We serviced a

GE RANGE- GAS

Model JGS760P2SS

Near Minneapolis, MN 55408

Delton

Job Details: 04/18/2022

"Found that the cooling fan wires were hitting the motor and making whirring sound when cooling fan came on. Repositioned wires, tested and no longer making rubbing noise. Oven preheated and cooling fan turned on and is quiet. Range is working good."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5200VQ2

Near Saint Paul, MN 55105

Delton

Job Details: 04/18/2022

"Found that timer is bad, not filling and just agitating continuously. Also agitator and knobs are broken. "

We serviced a

GE MICROWAVE

Model JVM6175SK5SS

Near Minneapolis, MN 55406

Delton

Job Details: 04/18/2022

"Replaced the magnetron again, tested and now the microwave is heating and working good."

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS/XAA

Near Eagan, MN 55122

Delton

Job Details: 04/18/2022

"Customer said it would freeze/thaw, freeze/thaw and would make random clicking noises. Found the compressor/condenser area would be really warm, found that vents back there were all clogged with dust/pet hair what seemed to be causing compressor to get too hot and click off. Cleaned out dust/hair and compressor has been running and can feel air being pushed out. Should be keeping compressor cool and refrigerator will be cooling."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Plymouth, MN 55441

Adam

Job Details: 04/18/2022

Put new drain pump from last diagnosis and now is draining great

We serviced a

LG WASHER TOP LOAD

Model WT1101CW

Near Apple Valley, MN 55124

Delton

Job Details: 04/18/2022

Found that there is a service bulletin to replaced control board for this issue. I went into test mode and washer did spin. Ordering control board and rescheduling.; ordrd 1 Ebr76262102 (Control board)

We serviced a

WHIRLPOOL RANGE- ELECTRIC

Model WFE540H0ES0

Near Sartell, MN 56377

Seth

Job Details: 04/15/2022

"Sparking, failed element was found. ; ordrng 1 W10779716 (Bake elemnt)"

We serviced a

KENMORE WASHER FRONT LOA

Model 79641382411

Near Becker, MN 55308

Seth

Job Details: 04/15/2022

Customers complaint is unit does not drain and get to no draining error. Upon arrival and inspection I found that the drain pump has failed and there is 1/8 play in the spin drum bearing causing door boot damage. . ; O-emld tckt

We serviced a

GE WASHER FRONT LOA

Model GFW450SSMWW

Near Sauk Rapids, MN 56379

Seth

Job Details: 04/15/2022

"Washer squeaks when the spin drum rotates. Failed rear main bearing was found. . Washer is it in a very nice environment. I would need the following parts WH45X23480, WH08X23479, WH45X22914. .; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFE24JSKPFSS

Near Big Lake, MN 55309

Seth

Job Details: 04/15/2022

"Customer complains that the fridge is making the same noise and exhibiting the same behaviors as it previously did before the compressor failed. Upon arrival and inspection I heard the fridge making the noise in question. I put the unit in test mode and isolated the fans from the compressor and the different systems and was able to hear the noise continue. I called the GE tech line and spoke with Gerry he started Case # 07737561. Jerry had me specifically do a few tests and put the phone near the back of the unit. He could not hear the noise over the phone and stated that he cannot recommend compressor replacement. I spoke with the customer and recommended they call and speak with GE customer service direct, or the retail store they made the purchase at. ; O-emld tckt , states that autho needed"

We serviced a

AMANA DRYER- ELECTRIC

Model NDE2330AYW

Near Farmington, MN 55024

Delton

Job Details: 04/15/2022

Found that cycling thermostat is open and not sending power to element. Ordering part and rescheduling.; ordrng 1 WP503979 (Cycling thermostat)

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2497RF3A

Near Lakeville, MN 55044

Delton

Job Details: 04/15/2022

Ran for awhile and found that leaking from around door seal. Needs new door seal. Ordering part and rescheduling.; ordrng 1 117158011 (Door seal)

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN2WW

Near Buffalo, MN 55313

Seth

Job Details: 04/15/2022

I replaced console and valve assy. I tested it it now works as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Minneapolis, MN 55422

Nate

Job Details: 04/15/2022

Stopped making ice for a couple days. Then for 3 days. Worked for 6 months. Now not working for 4 days. Just started working again today. Water pressure always good. Temps good. Never lost power to fridge. Ice bucket was empty when it stopped working. My recommendation is that we replace the icemaker . ; O-emld tckt

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA456DRHDWR/AA

Near Rosemount, MN 55068

Delton

Job Details: 04/15/2022

"Replaced 4 shocks and now washer no longer bangs around, Tested load of towels and it spun out good, no errors. Washer is working good."

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3053LSH

Near Minneapolis, MN 55408

Nate

Job Details: 04/15/2022

"To back burner igniter is not igniting. Ended up cleaning the burners and electrodes, and was able to confirm that the two wires going to the two back igniters are not good. . Ordered new wire set and quoted 120 for the repair. Coming back next Wednesday to install.; ordrd 1 316580601 (Ignitor wires)"

We serviced a

GE REFRIGERATOR

Model GYE22GYNGFS

Near Burnsville, MN 55337

Delton

Job Details: 04/15/2022

"Replaced parts sent by GE, tested and door no longer clicks/snaps. Door opens and closes smoothly."

We serviced a

SAMSUNG RANGE- GAS

Model NX58J5600SG

Near Minneapolis, MN 55406

Nate

Job Details: 04/15/2022

Not igniting great. Loud whoosh. Lately it trips the breaker. Replaced a bad ignitor. Ignites great now and doesnt trip the breaker.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

GE DISHWASHER

Model GDF620HMJ0ES

Near Roseville, MN 55113

Nate

Job Details: 04/15/2022

"Not running. Ran diagnostics and the UI board isnt communicating with the main board. Spoke with GE tech support and they confirmed that, given what the board is communicating via the green indicator light. Quoted for new boards."

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Roseville, MN 55113

Nate

Job Details: 04/15/2022

"Compressor and fans running, condenser line is cold, and no frost on evaporator. Has a sealed system issue. Please submit to lowes. ; saved tckt , states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Burnsville, MN 55337

Delton

Job Details: 04/15/2022

"Replaced top rack roller adjusters, stopper, rinse aid cap. Tested and all functions are working. Dishwasher is working good."

We serviced a

KENMORE WASHER TOP LOAD

Model 110.295228

Near Maple Grove, MN 55369

Nate

Job Details: 04/15/2022

"When you open the lid and its on spin, the inner tub keeps spinning and its loud. Replaced a bad block. Runs great now. Showed the customer that the top of the tranny is worn down, so sometime in the next year it will probably start spinning again. Eventually tranny will need to be replaced. Its ok now though. ; used 1 WP389140 (DD BLOCK) from stock"

We serviced a

ELECTROLUX DRYER- ELECTRIC

Model EFMG617siwo

Near Maple Grove, MN 55311

Nate

Job Details: 04/15/2022

"Takes 5 cycles to dry clothes. Found the vent outside completely packed with lint. Cleaned it all out. Now the vent outside opens all the way when the dryer is running, and airflow is strong. Runs great now. No charge."

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Chaska, MN 55318

Adam

Job Details: 04/15/2022

Unit was leaking from underneath. Found it was leaking around the diverter. Replaced the diverter now its working great with no leaks. ; used 1 WD19X25278 (DIVERTER) from stock

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOC75EC0HS01

Near Eden Prairie, MN 55347

Adam

Job Details: 04/15/2022

Microwave making sparking noise. Once disassembled found the magnetron was shorting to the metal guide near it. Will need a new magnetron.; states that autho needed