Service History 15 - Omega Force Appliance Repair

We serviced a

VIKING++ REFRIGERATOR

Model VCBB363RSS

Near Minneapolis, MN 55424

Hyrum

Job Details: 07/31/2024

Customer states that machine has not function since they had their electrical service was maintained. Turn the machine off and back on again and it started working perfectly. Everything seems to be working. There couldve been an issue, causing an error while the electrical surface was being installed but at this time everything seems to be working properly.

We serviced a

GE REFRIGERATOR

Model PFSS2MJYISS

Near St. Cloud, MN 56301

Brandon

Job Details: 07/31/2024

Returned with parts, was able to get the freezer door off. Had to separate the tracks, found the screw holding the tracks on had come loose causing the tracks to jam. Was informed the unit was leaking, while the drawers were out was able to remove the ice and cleaned the drain. Reassembled the tracks and the drawers. Adjusted the door. Informed the customer to make sure the door shuts all the way very tight on both sides of unit.

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/24

Near Minneapolis, MN 55441

Adam

Job Details: 07/31/2024

Installed door opening part from last diagnosis. Once tested unit is working properly

We serviced a

WHIRLPOOL RANGE

Model RF365PXDQ0

Near Plymouth, MN 55447

Nate

Job Details: 07/31/2024

Replaced bad bake element. Works great now. Heats well, no sparks.

We serviced a

BEKO REFRIGERATOR

Model 7293749692

Near Minneapolis, MN 55406

Hyrum

Job Details: 07/31/2024

Customer states door was stocked and they could not get it open after a power outage. Eventually was able to crack the door open. Discovered that the cable system that keeps the door aligned had jammed, and one of the cables had snapped and gotten tangled. At this point, I cut the rest of the cables away so that the drawer slides could function properly. Customer for Costa replacing the rail and cable assembly. Customer declined any additional repairs at this time. Instructed customer to make sure that they were opening and closing the door carefully that the drawer would stay aligned. Machine seems to be working mostly OK at this time. if customer decides to have rail assembly replaced, please see attached photo for part number and quote

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Maple Grove, MN 55369

Adam

Job Details: 07/31/2024

Complaint is leaking out the left front corner. Ran unit for about 35 minutes. Never got a leak with the door off. Theres a service bulletin for water leaking out of the vent when the door is open at the end of the cycle did the service bulletin reprogrammed it so I wouldnt happen. Checked over the spray arm to make sure thats all good. It is. There was no water in the catch tray so we know its at the water valve or over sudsing. Possible that its leaking from the dispenser but theres no evidence of it at this time. Customers gonna try it out to see if its good if not, I told him we can come back out but have it ran right before I come out or at least running an hour before my time, that way its been running for a while before checking for leaks. Also wont be a bad idea to pre-order dispenser just in case.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI27BS26JSB

Near Brooklyn Park, MN 55445

Adam

Job Details: 07/31/2024

Unit is in cooling properly. Refrigerator is over 50?. Pulled unit out because everything is operating and found that unit has a sealed system issue and has the common issue of frost buildup on the outside cavity of the unit. This is unrepairable and I need to get a new unit see photos.

We serviced a

MAYTAG DRYER

Model MGD9800TQ0

Near Coon Rapids, MN 55433

Adam

Job Details: 07/31/2024

Unit wont do anything. Disassembled and found the belt is broken. Customer did repair kit. Including rollers idler and belt. Installed parts. Cleaned out lint. Reassembled and tested unit is now working ; used 1 4392067 (BELT - SET) from stock

We serviced a

ASKO++ DISHWASHER

Model DFI664XXL

Near Wayzata, MN 55391

Nate

Job Details: 07/31/2024

Lately wont drain. They hear the drain pump running at the beginning of the cycle but no water flows through the air gap. I bypassed the air gap. Now it drains great. Air gap was impeding flow sporadically. I filled it and drained it 12 times and each time it drained fully and perfectly, and sounds great. Customer requested to hold onto parts per Asko.

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWC

Near Oak Grove, MN 55303

Adam

Job Details: 07/31/2024

Customer wanted us to check over freezer thats out in the garage. Fan is operating correctly was at -6?. He had it on the coldest setting so that is good. There is no condenser fan or condenser in the back. I did say when its extremely hot it might not be a bad idea to have a fan set up to blow back there to cool everything off cause theres nothing to cool

We serviced a

GE DRYER

Model GFD85ESPN1RS

Near Saint Michael, MN 55376

Matt

Job Details: 07/31/2024

DRYER HAVE NO POWER. Found the main board has failed. Installed new board provided by warranty and tested. Dryer is working great. Dryer is now fixed.

We serviced a

MAYTAG WASHER

Model MAV4755AWW

Near Bloomington, MN 55438

Delton

Job Details: 07/31/2024

Replaced drain pump again (old one was DOA) and now is quiet and working good. Belt and hinge were replaced also. Washer is working good.

We serviced a

JENN-AIR RANGE

Model JDS8850BDS

Near Minneapolis, MN 55417

Nate

Job Details: 07/31/2024

Cook top isnt working great. Two front burners not igniting well. Cleaned up burners, all ignite better except for front right. Needs spark module and burner assembly. Quoted for repair. They will think about it and let us know if they decide to do it.

We serviced a

JENN-AIR RANGE

Model JGS9900CDS00

Near Minneapolis, MN 55416

Nate

Job Details: 07/31/2024

Replaced bad board and UI touch panel. Works great now.

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Osseo, MN 55311

Paul

Job Details: 07/31/2024

Replaced broken user interface trim. Adjusted unit in opening for best operations.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UW5A

Near Medina, MN 55340

Paul

Job Details: 07/31/2024

Customer states unit will not run. Found breaker tripped to dishwasher. Found loose wire connectors at junction box. Tightened connections and reset breaker. Verified operations of heater with wash pump, pulling 7.5 amps. File number 87463960. Dishwasher in good working order again.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRMC2273CD

Near New Richmond, WI 54017

Aaron

Job Details: 07/31/2024

The customers ice maker isnt producing ice and the water dispenser pressure is low.I entered the refrigerator into service mode and checked all steps that apply to the ice maker function, there is cold air flow, water supply and ice maker hardware checks out. The amount of water making it into the tray was low, I adjusted the fill time to account for extremely low water pressure to the refrigerator. The customers have a reverse osmosis system that is affecting water pressure to the refrigerator. I did not find any leaks inside the fresh food cabinet or the ice room.

We serviced a

ELECTROLUX WASHER

Model ELFW7537AT1

Near Wayzata, MN 55391

Kinnon

Job Details: 07/31/2024

Initially on front load washer had to slam door to get locked to engage correctly after replacing lock assembly. I can now shut the door normally without any force and it will lock correctly. Door boot is not needed for replacement on this model all functions test good now.

We serviced a

ELECTROLUX DRYER

Model EFME427UIW1

Near Minneapolis, MN 55438

Delton

Job Details: 07/31/2024

Found that wires shorted and burnt off. I informed customer either a new wire harness is needed or I could splice wires back together. Customer opted to splice wires together. Tested and dryer turns on and is heating. Dryer is working good.

We serviced a

WHIRLPOOL DRYER

Model WED85HEFW0

Near Zimmerman, MN 55398

Matt

Job Details: 07/31/2024

SQUEAKY NOISE. Found the idler pulley was squealing. Quoted customer to install new rebuild kit. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed. ; used 1 4392067 (BELT (DRUM), IDLER PULLEY AND ROLLERS (2)) from stock

We serviced a

LG RANGE

Model LRGL5823S/01

Near Minneapolis, MN 55426

Nate

Job Details: 07/31/2024

Not heating and giving F9 error: found a bad bake igniter. Replaced igniter, put on bake, ignited quick and heated nicely: no F9 error. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

ASKO++ DISHWASHER

Model 1475

Near Hopkins, MN 55305

Nate

Job Details: 07/31/2024

Dishwasher continually runs the drain pump. Found the flood pan full of water. Dried all the water out. Ran it for a half hour and could not find any drips or parts that had evidence of dripping. Did find a lot of detergent suds in dishwasher. Used some olive oil to help get rid of suds. Thats possibly what caused it to overflow and flood. If it happens again, I would quote them for a water valve as he said once it did over fill it when it wasnt running.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Bloomington, MN 55420

Delton

Job Details: 07/31/2024

Replaced parts sent by ST (timer W11685947; knob w11708423) cleaned out outside dryer vent flap, tested and dryer is running and cycling heat normally. Dryer is working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASD

Near Minneapolis, MN 55431

Delton

Job Details: 07/31/2024

Replaced freezer door and transferred over all electronics. Also customer said that some of the foods, drinks, produce has been freezing in the refrigerator side. I found that the thermistor was a bit covered in foam inside wall cavity. Pulled it out and removed insulation. Tested and refrigerator is cooling and working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Richfield, MN 55423

Delton

Job Details: 07/31/2024

Replaced rack kit and door handle. Tested and rack no longer falls off and door handle is secure. Dishwasher is working good.Replaced parts sent by ST Door handle w11685315; rack adjuster kit w10712395

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Sauk Rapids, MN 56379

Brandon

Job Details: 07/31/2024

Customer states the unit was going out of balance. Found the drum was very loose and was grinding. The hub was stripped out, and one leg was loose. Adjusted the leg the customer approved the new hub. Was able to get the was plate off and Change the hub. Cleaned out the coins in the tub. Installed the new hub, and put unit back together, calibrated, cycled the unit on high spin the customer said the issue was fixed

We serviced a

ELECTROLUX WALL OVEN++

Model EW30SO60LSA

Near Minneapolis, MN 55441

Nate

Job Details: 07/31/2024

Replaced bad holders, levers and switches. Works great now. ; used 1 5304470548 (LATCH HOOK RIGHT), 1 5304470547 (LATCH HOOK), 1 5304461109 (SWITCH ASSEMBLY), 1 5304470592 (LEVER RIGHT), 1 5304470591 (LEVER), and 3 5304493153 (SWITCH) from stock

We serviced a

GE DISHWASHER

Model DDT700SGN4BB

Near Monticello, MN 55362

Matt

Job Details: 07/31/2024

DISHES NOT COMING OUT CLEAN, TRIED RUNNING THREE TIMES USING DIFFERENT DETERGENT - STILL NOT CLEANED. Found the diverter magnet is all covered in magnetic material so it isnt changing back and forth between the zones. Installed new diverter kit and screw. Tested and dishwasher is working great. Dishwasher is now fixed.

Near Chaska, MN 55318

Kinnon

Job Details: 07/31/2024

Spoke with client regarding ring burner not inserted all the way per client burner works good , burner issue resolved

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Carver, MN 55315

Kinnon

Job Details: 07/31/2024

Replaced freezer slide rails tests good

We serviced a

LG DRYER

Model DLE7000W

Near Shakopee, MN 55379

Kinnon

Job Details: 07/31/2024

Replaced defective door switch tests good

We serviced a

LG REFRIGERATOR

Model LRTLS2403S.ASTCNA0

Near Zimmerman, MN 55398

Adam

Job Details: 07/31/2024

Installed parts from last diagnosis. Once installed tested unit is working properly

We serviced a

FRIGIDAIRE RANGE

Model PCFI3670AF

Near Osceola, WI 54020

Aaron

Job Details: 07/31/2024

I explained the operation of the bridge cooktop function and using convection bake oven mode to circulate hot air in and out of the cavity.No parts or repair required .

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near Shorewood, MN 55331

Paul

Job Details: 07/31/2024

Replaced faulty motor control board. Put unit through test mode and verified proper operations. Washing machine in good working order again.

We serviced a

KENMORE DRYER

Model 110.66712694

Near Saint Paul, MN 55104

Dakota

Job Details: 07/31/2024

Replaced rear drum seal, unit is still pretty noisy, customer stated didnt want further repairs as long as its heating and drying

We serviced a

ASKO++ DRYER

Model ASKODRYER

Near Saint Paul, MN 55102

Dakota

Job Details: 07/31/2024

Found water overflowing from standpipe when washer is draining, instructed customer to have plumber snake out drain.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFN2823AS

Near Cottage Grove, MN 55016

Aaron

Job Details: 07/30/2024

Installed new solenoid valve and Ice maker assembly , steamed open the ice maker fill line, it had frozen shut. Likely from a bad solenoid and ice maker.

We serviced a

LG REFRIGERATOR

Model LFX25991ST

Near Minneapolis, MN 55412

Nate

Job Details: 07/30/2024

Big block of ice built up on top of fresh food evaporator. Fans running. Both fans loud. Steamed out fans and now theyre quiet. Steamed off evaporator and thats all clean. It frosted over nicely after steaming it off. Quoted for fix which is new evaporator cover and main pcb but both are NLA. Customer will do a manual defrost one or twice a year when this happens. Offered to caulk around edges of evaporator cover but she declined.

We serviced a

BEKO REFRIGERATOR

Model Bffd3624xss

Near Minneapolis, MN 55437

Delton

Job Details: 07/30/2024

Replaced door mullion and guide. Also used the Beko door raisers to raise door slightly so that the mullion is fully inserted into guide to avoid mullion knob breaking again. Tested and door opens and closes with mullion opening and closing everytime.

We serviced a

MAYTAG DRYER

Model MDG3500BWW

Near Minneapolis, MN 55424

Kinnon

Job Details: 07/30/2024

Replaced defective igniter - tests good -

We serviced a

LG WASHER

Model B

Near Shakopee, MN 55379

Delton

Job Details: 07/30/2024

Found that the gearcase (transmission) is not switching between agitate and spin it is both agitating and spinning at same time and clothes are not getting washed. Clutch is switching and working but gearcase is bad.Due to costs customer declined and will replace washer.

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Minneapolis, MN 55419

Hyrum

Job Details: 07/30/2024

On arrival, I tapped into the seal system. Found out the high-pressure side was a little low in the low pressure side was a little high, indicating that they compressor was slowly losing efficiency. Found lots of contamination inside the dryer. Also the equalization pressure looked a little low, indicating that the unit may have been under charged on a previous repair. Found no evidence of a leak. Flush the system with dry nitrogen. Change the compressor in the dryer and evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.

We serviced a

GE REFRIGERATOR

Model GTH17JBC2RWW

Near Minneapolis, MN 55424

Dakota

Job Details: 07/30/2024

customer states noise from fzr fan. Checked fan to see if hardware was loose all mounting hardware secure, recommend replace evap fan motor, customer declines estimate

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Champlin, MN 55316

Adam

Job Details: 07/30/2024

Filled and drain unit 4 times no leaking. Filled and ran unit for 35 minutes. Nothing. I did find the storm drain was rising with water but didnt over flow. Explained to customer to get some water sensors and keep an eye on the drain

We serviced a

GE REFRIGERATOR

Model GNE27JMMNFES

Near Elk River, MN 55330

Matt

Job Details: 07/30/2024

REFER SECTION NOT COOL ENOUGH. FF compartment is room temperature and freezer is 8F. Found the evaporator fan has failed. Quoted customer to install new fan. Customer approved repair. Installed new evaporator fan motor and tested. Air is now flowing to the FF compartment and its starting to cool nicely. Refrigerator is now fixed.

We serviced a

GE DISHWASHER

Model GDF530PMM0ES

Near Maple Grove, MN 55311

Adam

Job Details: 07/30/2024

Complain to his unit is not responsive. Customer says theyll unplug it plugged into outlet will start working sometimes not sometimes it does. Plug unit in because it was unplugged on arrival. Unit started working right away. No error codes are present with SmartHQ or flashing light on control board. per Techline they recommend replacing both control board and UI board. Quoted. Customer will think it over.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFS2823AW7

Near Annandale, MN 55302

Brandon

Job Details: 07/30/2024

Returned with the fan disassembled the ice makers and installed the new fan. Cycled and tested the customer said the noise is gone.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS

Near Ramsey, MN 55303

Adam

Job Details: 07/30/2024

Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.

We serviced a

FRIGIDAIRE RANGE

Model FGF366EMC

Near Otsego, MN 55301

Matt

Job Details: 07/30/2024

NOT HEATING. Found the bake ignitor is weak and not igniting the burner. Installed new bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG DRYER STACKED++

Model DV431AEP XAA 01

Near Minneapolis, MN 55439

Dakota

Job Details: 07/30/2024

Dryer no heat, found heat element electrically open and idler pulley worn, replaced idler, element, oiled rollers and cleaned interior of dryer of lint buildup. Reassembled and tested unit now heating, advised customer to have vents cleaned before continuing to use dryer.; used 1 De486a (HEATING ELEMENT), and 1 De634a (Idler pulley) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDWO

Near Long Lake, MN 55356

Paul

Job Details: 07/30/2024

Found tub full of water and drain pump not draining. Vacuumed tub of water with shop vac. Cleaned out plugged drain filter, found shoulder pads, keys, coins and hair. Tested proper operations. Used air sled to place washer back into place.

We serviced a

KENMORE WALL OVEN++

Model 79040613801

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/30/2024

Upon arrival, I pulled the oven out of the wall and installed the new control board. Everything seems to be working properly at this time. Complete.

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES5

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/30/2024

Customer states the machine does not make ice anymore. Discover that the water was not turned on for the fridge. Discovered a small leak in the valve when I turn the water on. Tighten the connection and it doesnt appear to be leaking any longer. Secured everything in place. Tested the icemaker and washed it cycle. Should start making ice here soon.

We serviced a

SAMSUNG WASHER

Model WFW8300SW04

Near St. Louis Park, MN 55426

Kinnon

Job Details: 07/30/2024

Unit shakes and moves during spin out. I adjusted the front right foot and brought the foot down so that its more level and it seem to stop the majority of the shaking, but it does shake a lot in the starting up RPMs, which is normal struts look good motor is good. Ran 2 rinse and spins with with loads in the tub.

We serviced a

BOSCH REF BUILT IN++

Model B36IT70NNP/01

Near Dayton, MN 55327

Adam

Job Details: 07/30/2024

Complaint is freezer not working. Refrigerator is cooling properly. Disassembled to get to compressor. Compressor for refrigerator and freezer are running. Put unit in test mode. All operations are working properly so we have a sealed system issue explained customer that they have a sealed system issue. They would like to see what new replacement would be like before having me back out.

We serviced a

FRIGIDAIRE WASHER

Model n/a

Near Rosemount, MN 55068

Delton

Job Details: 07/30/2024

Found that the ignitor broke. Replaced igniter, tested and dryer now heats and is working good.9248; pckd up 1 5304511446 (Igniter)

We serviced a

ELECTROLUX WASHER

Model ELFW7437AGO

Near Watertown, MN 55388

Paul

Job Details: 07/30/2024

Customer states washer leaks at front door. Found lots of dog hair at door seal. Removed dog hair and cleaned with soapy water.

We serviced a

FRIGIDAIRE DISHWASHER

Model UNKNOWN

Near Minneapolis, MN 55408

Dakota

Job Details: 07/30/2024

customer state unit not draining and loose pieces, reassembled DW and tested in test mode all functions ok no leaks, instructed LL to have tenants continue to use machine and call back if necessary

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/30/2024

Customer states that the machine makes a buzzing sound sometimes and that it drips water on the bottom of the fridge. Opened up the fridge section and found that they evaporator was very frosted over and the ice was contacting the fan. Defrost the machine and made sure that the defrost was able to come on.defrost checked OK. Clear the frozen drain tube and made sure to bend the heater down into it so that it doesnt freeze up again. Everything appears to be working correctly at this time.

We serviced a

ELECTROLUX DRYER

Model ELFE7437AGO

Near Watertown, MN 55388

Paul

Job Details: 07/30/2024

Customer states unit is noisy. Disassembled dryer and tested unit. Found blower wheel dirty, and plugged lint trap after dryer. Vacuumed out debris, oiled/greased wheels/pulley. Start and verify proper operations.

We serviced a

LG WASHER

Model WM8000HVA

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Giving LE error. Replaced a bad hall sensor. Works great now. ; used 1 6501KW2002A (SENSOR - WATER (HALL)) from stock

We serviced a

BOSCH WASHER

Model WFVC6450UC/29

Near Ramsey, MN 55303

Adam

Job Details: 07/30/2024

Unit giving a e20 code and not spinning. Put unit in test mode got a e20 and e09 communication error. Unit needs a new board. Quoted for new board. They will think it over and let us know.

We serviced a

LG RANGE

Model LRE3021ST/00

Near Eagan, MN 55123

Delton

Job Details: 07/30/2024

When I arrived the range is dead. Customer said it happened after a storm last week. There no power to range. Checked outlet and no power. I checked breaker box and it does not show that it is tripped but i turned off and back on the breaker and range now has power. Checked cooktop and oven, all are heating and working good.I informed tenant that if it does happen in future to just reset the breaker anyways to ensure its not tripped.Range is working good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTASOSAHZO

Near Chaska, MN 55318

Kinnon

Job Details: 07/30/2024

Cleared glass debris out of drain pump all tests good

We serviced a

SAMSUNG REFRIGERATOR

Model SSFRIDGE

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/30/2024

Customer had actually turned on demo mode. Disabled demo mode and instructed customer.

We serviced a

FRIGIDAIRE RANGE

Model PCWS3080AF

Near Corcoran, MN 55340

Nate

Job Details: 07/30/2024

Wall oven is dead. I checked breaker box and it was off. I turned on breaker and unit still dead. Used oven cart to pull wall oven out, and took off cover. Tested for voltage to unit. Zero volts coming to it from junction box. Explained to owner that they will need to contact builder to let them know there is zero power coming to oven from the breaker.

We serviced a

WHIRLPOOL WASHER

Model WFW7590FW0

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Some small articles of clothing got into the drain pump. Took apart washer and cleaned them out of filter. Ran it on a speed wash/ runs great now.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5061US/AA

Near Plymouth, MN 55446

Nate

Job Details: 07/30/2024

Dishwasher giving OC error. 1/3 of the cycles. Found a bad drain pump. Customer stated drain pump runs louder than normal. I replaced drain pump with pump that ST sent, and now it runs great.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF6

Near Carver, MN 55315

Kinnon

Job Details: 07/30/2024

Two replacement freezer doors were at the model home when I arrived I chose one and replace the freezer door assembly all functions test good. I left the old door in its original box with the top off. I left the spare door that was not used still in its box with the top on.

We serviced a

LG WASHER STACKED++

Model WKEX200HBA

Near Monticello, MN 55362

Matt

Job Details: 07/30/2024

LEAKING UNDER WASHER. Found a hole in the door bellow, but its also leaking from the dispenser. Washer needs a new door bellow and possibly a new dispenser assembly. Customer is going to turn the water pressure down and see if it still leaks from the dispenser and will call us back and let us know if we need to order the dispenser also. Customer said its still leaking from the dispenser and approved replacing it and the door bellow. Installed new dispenser, drawer and door bellow. Tested and no more leaks found. Washer is now fixed.

We serviced a

MAYTAG DRYER

Model DG180

Near Champlin, MN 55316

Adam

Job Details: 07/30/2024

Complaint is loud noise. Disassembled and found the blower wheel broken. Quoted to replace. Install tested unit is working great. ; used 1 Y303836 (BLOWER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS

Near Ramsey, MN 55303

Adam

Job Details: 07/30/2024

Install new water filter, head and bracket. Once installed tested water pressure is good now and no leaks.

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWSQ0

Near Mound, MN 55364

Paul

Job Details: 07/30/2024

Replaced worn tub gasket, upper spray arm, and leaky rinse dispenser. Started and verified no more leaks with regular soap.

We serviced a

BOSCH DISHWASHER

Model SGE68X55UC/77

Near Minneapolis, MN 55410

Dakota

Job Details: 07/30/2024

customer states unit has e24 no drain after last visit. Unit was draining when I was last here, found hair and food debris in plumbing where dishwasher drain extension connects to sink, removed what I could and tested. Unit draining now, instructed customer that if issues persist they will need to contact a plumber.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US5A

Near Shakopee, MN 55379

Kinnon

Job Details: 07/30/2024

Arrived b site per client no water filling dishwasher - found water valve and all functions on dishwasher test good -

We serviced a

GE WASHER

Model GFW550SSN5WW

Near St. Cloud, MN 56301

Brandon

Job Details: 07/29/2024

Customer states the unit will not drain. Vacuumed out the water, removed the filter and checked could feel debris in the pump but could not remove it without disassembling the front. Removed the front cover and the pump assembly. Removed the stuck debris from the pump housing. Put the unit back together and cycled and tested checked for leaks. Everything working as it should

We serviced a

SILHOUETTE REFRIGERATOR

Model SPRBC047D1SS

Near Minneapolis, MN 55403

Dakota

Job Details: 07/29/2024

E3 on left side display, right side cooling. Found right side temp sensor unplugged, secured left and right temp sensor and fan connectors with zip ties and tested e3 went away and cooling effect in both compartments instructed customer to wait 24hrs before evaluating performance

We serviced a

LG DISHWASHER

Model LDT7797BD

Near Eagan, MN 55122

Delton

Job Details: 07/29/2024

Control panel is not responding when pushing buttons but lights come on in the dishwasher. Soap dispenser door spring fell off but can be put back on. There is a service bulletin about buttons not responding, needs new control panel assembly. Customer will think about it but due to costs will likely replace the dishwasher.

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Buffalo, MN 55313

Paul

Job Details: 07/29/2024

Replaced faulty main control board. Started washer and tested functions. Washer working normal again.

We serviced a

GE DRYER

Model GFDN120GD1WW

Near Plymouth, MN 55446

Nate

Job Details: 07/29/2024

Last time out the complaint was it was squealing, and that issue was fixed. After we were here customer said that dryer wasnt heating. Came back and the coils were failing. Came back today and replaced bad coils. Runs great now and heats great. used 1 5303931775 (COIL KIT) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80K705UG/AA02

Near Sartell, MN 56377

Brandon

Job Details: 07/29/2024

Customer states the unit would not shut off, she was shutting the breaker off for the unit. Cycled and tested the unit would not pump the water out, also the upper spray arm is broken off. At first suspected the issue was the drain line was clogged and the the unit was overfilling and leaking with the spray arm missing. Pulled the unit out and made sure the drain line was clear from the unit to the sink(ok) found the obstruction was in the small hose off the sump there is debris in the middle of the hose, put the unit back together and found the pump was leaking. Was going to replace the small hose with regular hose, the customer is not going to fix the unit just repaired it.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR2045VF9

Near Prior Lake, MN 55372

Delton

Job Details: 07/29/2024

Customer said that the delivery drivers switched the hinge on the doors and scratched the door and dented/cracked inside liner (see picture) also bottom right door seal and getting moisture inside door. I called Frigidaire tech support and since liner damage Frigidaire will contact customer 5-7 days. I informed customer and gave him file#.file# 87457986

We serviced a

AMANA WASHER

Model NTW4516FW2

Near St. Cloud, MN 56303

Brandon

Job Details: 07/29/2024

Customer stated the unit would not stop making a noise. Found the customer had tried canceling the cycle and the unit was still running. Canceled the cycle and put into diagnostics and checked found no codes, no issue with anything except a noise from the drive. Removed the lower cover and making sure the cover was not rubbing (ok), made sure the belt was the issue (ok) informed the customer the cam assembly could be the issue. Swapped out the cam assembly and cycled and tested the noise went away, recalibrated the unit and ran on a normal cycle for 15 minutes. Had no issues.

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN116TW01

Near Minneapolis, MN 55446

Adam

Job Details: 07/29/2024

Complaint still vibrating. The back legs are still free but the front of the unit was on part of the broken disaster tub. Put some towels in the unit and test. Never got any large vibrations or walking. I found when lowering in rpm some noise and shaking but cant tell if its from the disaster pan or the friction ring. Explain to customer that they need to get the disaster pan replaced so we can pinpoint the noise completely or removed from the pan. Customer is going to get the pan replaced because they need to get replaced anyway and then will let us know if theres anything else wrong with it.

We serviced a

LIEBHERR++ REFRIGERATOR

Model RBI1400

Near Minneapolis, MN 55410

Dakota

Job Details: 07/29/2024

Defrost drain clogged causing water to pool under drawers, cleaned drain and instructed customer on drain cleaning.

We serviced a

SAMSUNG WASHER

Model WA44A3405AP/A4

Near Minneapolis, MN 55434

Adam

Job Details: 07/29/2024

Complaint is unit not usable getting just a bunch of numbers on the unit and unable to clear it. They sent a new control board display board. Installed part tested units working properly now.

We serviced a

FRIGIDAIRE DISHWASHER

Model FPID2497RF5A

Near Farmington, MN 55024

Delton

Job Details: 07/29/2024

Cusotmer was getting I20 error few times thorough out the cycle and would need to hit start to advance cycle and there would be no standing water when the error occurred. Sounds like the water pressure sensor is failing and not informing the board that dishwasher is empty. Replaced pressure sensor and check valve flapper. Tested and error does not happen when im here and dishwasher drains every time. Fished out drain line incase something was stuck in drain tube, is empty and nothing is clogging it.Dishwasher is working good. Customer will use it as normal.

We serviced a

LG WASHER

Model WM2801HRA

Near Minneapolis, MN 55412

Nate

Job Details: 07/29/2024

Giving oe error. Made sure no restrictions in drain line or drain pump housing. Found a bad drain pump. Replaced pump, and now it drains great. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

SPEED QUEEN DRYER

Model ADG6HRYS118TW01

Near Watertown, MN 55388

Paul

Job Details: 07/29/2024

Found unit making scratching noise. Took apart and cleaned blower wheel, replaced wheels, idler, glides, and seal kit. Started and verified smooth operations.

We serviced a

GE MICROWAVE

Model JNM1541SM5SS

Near Otsego, MN 55330

Matt

Job Details: 07/29/2024

fan keeps running. Found the relay on board for the fan is stuck on. The board is NLA. Customer is going to replace the microwave.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFG2353AF

Near White Bear Lake, MN 55110

Hyrum

Job Details: 07/29/2024

Upon arrival, customer stated he has makers only making a couple of cubes at a time. Discovered that water was not making it all the way to the icemaker. It appears as though where the water valve is in the back the waterline for the icemaker had sheared off and was leaking. This caused damage to the floor into the wall around the refrigerator. See attached photos.trimmed off cracked piece of tubing and re-inserted into the connector. Tested for leaks and appears to be working properly now. It will no longer leak and return to normal amount of ice.

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Mendota Heights, MN 55118

Dakota

Job Details: 07/29/2024

Installed zeolite but and tested unit no further leaks at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Minneapolis, MN 55406

Dakota

Job Details: 07/29/2024

Replaced freezer wire harness with thermal fuse

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623ASG

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

REFRIGERATION ISSUES, WATER FILTER, BAD TASTING WATER-BAD TASTING AND NOT FILTERED. Customer said they have a water tester and tested the water at the sink and then tested it at the refrigerator and it only halfed whatever the reading was. They said the filter says it filters out 99 percent and is not. We recommended customer replace filter.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28NHEDBSR/AA

Near Minneapolis, MN 55448

Adam

Job Details: 07/29/2024

Installed part from last diagnosis. Once installed tested units working proper and no error is test mode

We serviced a

FRIGIDAIRE WALL OVEN++

Model FCWD2727ASG

Near Watertown, MN 55388

Paul

Job Details: 07/29/2024

Removed double wall oven from cabinet. Replaced upper and lower cooling fans. Re-installed oven. Start and verified proper operations.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF7

Near Waconia, MN 55387

Paul

Job Details: 07/29/2024

Replaced freezer door (left door). Transfer various gaskets, dispenser components. Verified no leaks and fully operational. Left damaged door in garage for home builder to dispose of.

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

NOISE COMING FROM THE BACK. Found the noise is coming from the FF evaporator fan. I removed evaporator cover and found a lot ice buildup around the edges of the cover. The evaporator cover and air duct tower foam is really water logged and expanding so theres not a good seal. Refrigerator needs a new air duct tower part number WR17X35668 and evaporator cover part number WR17X34327. I called and talked to Rachel and she approved and ordered parts to be sent directly to the customer. Installed new FF evaporator cover and air duct tower. Tested and refrigerator is working great. Refrigerator is now fixed.

We serviced a

LG DRYER

Model DLG3501W

Near Victoria, MN 55386

Paul

Job Details: 07/29/2024

Customer states dryer not working, they need to reset breaker sometimes to get it to turn on. Found intermittent faulty PCB, weak limit, unit plugged up with lint, and vent pipe plugged up causing low airflow. Customer choose to just clean out vent pipe as far as I could. Cleaned to double elbow. Customer to use shop vac to clean the rest of the vent under floor.

We serviced a

WHIRLPOOL DRYER

Model WED5610XWO

Near Minneapolis, MN 55439

Nate

Job Details: 07/29/2024

Dryer not drying. Found a cover stuck outside on the vent which vents upward. Replaced old vent cover with new one. Also, did a cleaning on the dryer. Cleaned up rollers. Now the lint trap goes all the way down how its supposed to, and the dryer vents great. ; pckd up 1 Hr4w (Vent cover)