We serviced a
BOSCH DISHWASHER
Model SHE53TL6UC/01
Near Minneapolis, MN 55422
Adam
Job Details: 07/25/2022
Customer said unit wouldnt drain. Right when I got to the unit filled and drained unit. It drained properly had great pressure. Drained a couple of time it worked everytime. They dont have the unit hooked to the food disposal its hooked the a horizontal drain pipe which could have been clogged. Showed customer how to put unit in a drain if it happens to fill up again. The pump at this time sounded a little noisier then a new one but loud where it sounds like something is broken and is pumping great.
We serviced a
SAMSUNG REFRIGERATOR
Model RF197ACRS
Near West Saint Paul, MN 55118
Nate
Job Details: 07/25/2022
"Evaporator fan running loud. Found the evap all frosted up. Steamed off evaporator. Needed new fuse, temp sensor, and drain kit. Replaced all three, runs great now. Used da82-01415a, da32-10104n, da47-00301d; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock, pckd up 1 DA47-00301D (Thermal fuse)"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Chaska, MN 55318
Adam
Job Details: 07/25/2022
Water was leaking in tub. Found the inlet valve had a small leak. Ran unit for 15 min to make sure it wasnt leaking any where else. Everything was working properly quoted and ordered and installed inlet valve 00628334. Ran unit for 15 minutes draining and fill also letting the motor run also to make sure of no leaks. Unit is operating correctly now
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6EVW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 07/25/2022
"Unit wouldnt spin. Disassembled unit and found two socks in the blower wheel. Removed the socks. The blower wheel looked visually good. Found also the idler was melted. All rollers were still good just needed to be cleaned. Used idler from truck stock DE634A and elbow DE904. Customer wanted to removed the dryer vent set up they had previously. ; used 1 DE634A (PULLEY), and 1 DUCT-90 (DE904 90 ELBOW) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE5500AYW
Near Elk River, MN 55330
Matt
Job Details: 07/25/2022
"Customer complaint is, MAKING A LOT OF NOISE, RATTLING. Inspected and tested. Found the right rear roller has failed and the belt is cracking. . Installed both rear rollers and belt. Tested dryer and it sounds great. Dryer is now fixed. ; used 2 12001541 (ROLLER), and 1 WP33002535 (BELT) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Inver Grove Heights, MN 55076
Nate
Job Details: 07/25/2022
"When I got here, customer stated they did a load of laundry and it would not drain. They couldnt get it to drain or advance. I got all the water out, took drain lines off the washer, and found a solid metal file. The file was in the pump and it damaged the pump. I replaced the pump and it drains great now and advances great. Ran it all the way through an express cycle. This is a new issue, caused by customer. ; O-emld tckt"
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFW01
Near Saint Paul, MN 55102
Nate
Job Details: 07/25/2022
"Icemaker not working and there was some water on the top shelf by the air duct. Water came from some residual frost, Icemaker wasnt working because of 6 broken wires under door hinge. Soldered wires, ran through test mode and Icemaker cycled and filled with water. Works great now."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KS4
Near Minnetonka, MN 55345
Adam
Job Details: 07/25/2022
Unit wasnt cooling properly found that the freezer was full of frost. Found once disassembled the evap cover the bimetal was popped so the defrost heater wont work. Steamed out frost and replaced bimetal with truck stock WR50X60. ; used 1 WR50X60 (DEFROST BIMETAL) from stock
We serviced a
KENMORE WASHER FRONT LOA
Model 110.449213
Near Saint Paul, MN 55117
Nate
Job Details: 07/25/2022
"Has been giving an FH error. Took water lines off back. There was sand in them. Cleaned that out. But water valve still has junk inside it, so water struggles to enter. Water was pooling up in the boot, I cleaned junk out of the drain holes, but noticed the boot is leaking. Lastly, drain pump has a loose impeller. to move ahead with the repair. ; Replaced 1 WP8181694 (Water inlet valve) and 1 WP8181850 (Bellow) and 1 280187 (Drain pump) drains great now. No leaks from bellow. Water valve supplies water better now, sounds much better. Ran it for 20 minutes. Recommended Affresh cleaner since there were many soap suds in washer."
We serviced a
KENMORE REFRIGERATOR
Model 106.60192
Near Victoria, MN 55386
Adam
Job Details: 07/21/2022
Unit was leaking water. Found a big ice damn in freezer which makes sense why there is water leaking. When in defrost the water has no where to go beside down in the fridge from the freezer then drip out the fridge. See photo. Defrost the drain and clear out. Now unit is working properly
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Blaine, MN 55449
Matt
Job Details: 07/21/2022
"Customer complaint is, 3RD ROLLER RACK IS MISSING NEEDS NEW ONE. Inspected and found the top rack is missing. Needs a new top rack with the rollers attached to it. Installed new top rack tray and roller frame. Dishwasher is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG/AA
Near Chaska, MN 55318
Adam
Job Details: 07/21/2022
Water wasnt entering system. Found that the water was getting to the dishwasher. Was getting power to water valve. The valve is bad on the unit. Replaced valve DD33-01002B and have to return control board that was preordered because wasnt needed DD92-00059G
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS00
Near Chaska, MN 55318
Adam
Job Details: 07/21/2022
Unit isnt cooling. This is a different issue then before the customer said. Found there is a sealed system issue the frost wont build on the entire evaporator even after defrost. Let customer know of the issue. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/21/2022
"Unit had error code E1 found through the tech sheet that the temp sensor was bad was reading of and was reading negative 28 degrees and the unit was at 3 degrees . Clear code and now unit does dispense ice and water fine. Unit had 3 broken shelfs. Customer would like to fix the sensor and the bins. Fallow up with customer once parts arrive to schedule Freezer sensor DA97-08608A 19.95Door bin RT DA97-06419C 80.73Door bin LT middle DA97-11478A 61.05Door bin LT bottom DA97-11483A 79.48; ordrd 1 DA97-11483A (Bottom shelf) and 1 DA97-11478A (Middle shelf) and 1 DA97-06419 (Sort shelf) and 1 DA97-08608A (Sensor), states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Saint Paul, MN 55116
Delton
Job Details: 07/21/2022
Lid switch is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W10404050 (Lid lock)
We serviced a
KENMORE REFRIGERATOR
Model 79571303012
Near Eagan, MN 55122
Delton
Job Details: 07/21/2022
"Found that water valve not closing all the way and froze up the fill line and then leaked out back. Customer approved estimate. Replaced water valve, tested and ice maker cycles and fills. Ice maker is working good.; pckd up 1 Aju73753101 (Water valve)"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Eagan, MN 55123
Delton
Job Details: 07/21/2022
"Found that fresh food evaporator fan motor is bad and not blowing air around. Replaced evaporator fan motor, tested and did software update. Refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Eden Prairie, MN 55344
Adam
Job Details: 07/21/2022
Customers complaint FOOD FREEZING IN THE FF SECTIONS. Customer stated food and drinks freezing mainly in the back top shelf next to the damper. Put unit in test mode everything is testing good. Fan is running properly and damper is opening and closing but making louder then normal noise. There is a good chance the damper might be failing. Let customer know to not to block where the air comes out of the damper because they usually have there water pitcher right up against it so the air wouldnt be circulating properly. S order part W11164593 if customer wanted us to do repair
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD92HEFW0
Near Plymouth, MN 55446
Adam
Job Details: 07/21/2022
Dryers vent was unhooked from the back. Unit was a built in shelf around unit. Had to remove the washer first to get to the dryer. Once able to get to the dryer they had proper venting duct just came unhooked. Rehooked unit and taped unit connections. Now unit is venting properly
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6000XW0
Near Minneapolis, MN 55418
Nate
Job Details: 07/21/2022
Running super loud. Found the blower wheel packed full of lint. Oiled and cleaned rollers. Cleaned blower wheel. Vacuumed out dryer. Runs great now. Very quiet. Did not need the dryer kit.
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model JDS9860AAP
Near Saint Paul, MN 55105
Delton
Job Details: 07/21/2022
"Appears to be the relay board not necessarily the main control. Relay board is making a high pitch buzzing noise from it. Part shows NLA. Hopefully both boards are not needed, that would be expensive. But the relay board is making loud high pitch noise so that would need to be replaced. I quoted $1200 for main board and she wanted to proceed so im sure she would want to fix relay board if we can find/fix it.Relay board 71002035; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LFC22770ST/01
Near Saint Paul, MN 55105
Delton
Job Details: 07/21/2022
fan is running fine. There is a damper that is not opening/closing. But when i look at parts break down i cannot find that part. I am guessing that it part of the vent cover in the fresh food section but even that part i cannot find the part number for. Please research Damper part and give estimate to customer. Extra time for repair.(Did not use fan part); saved tckt
We serviced a
LG REFRIGERATOR
Model LFXS26973S/01
Near Saint Paul, MN 55116
Delton
Job Details: 07/21/2022
Found that the water valve is not fully closing to ice maker and froze the fill tube so it would leak out back of fridge. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 AJU72992601 (Water valve)
We serviced a
GE DISHWASHER
Model CDT835SSJ4SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2022
"Customer complaint is, HOLDING WATER. Inspected and tested. Found the garbage disposal plug was still in. Removed and now dishwasher is draining. I removed the bottom toe kick panel and found nasty brown water in the pan and mold on the floor. I ran dishwasher for about 15 minutes and never saw it leaking. Customer has heard from others in the neighborhood about their same dishwasher leaking and flooding the house. Customer just wants to replace the dishwasher."
We serviced a
KENMORE STACKED WASHER
Model 11047512601
Near Minneapolis, MN 55417
Delton
Job Details: 07/21/2022
Found that the soap dispenser to tub hose has a small hole in it causing slow leak when filling. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W11366227 (Hose)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Champlin, MN 55316
Adam
Job Details: 07/21/2022
Unit was making a loud rattling clunking noise during spin. Disassembled back over unit. Found busted bolt to hold the rotor in place. Added photos. Cant find the head of the bolt inside unit might have been something that happened from factory. Showed customer and informed him would need a new tub and bolt and at that point he will get a new unit
We serviced a
LG WASHER TOP LOAD
Model WT1701CV
Near Burnsville, MN 55337
Delton
Job Details: 07/21/2022
"Found that it appears that it shook hard, one of outer tub plastic is cracked that hold the suspension rods, probably why it leaks little bit as well. Drive shaft and wash plate are stripped and would take a lot of labor. Not sure if it is economical, customer would be interested in cash out if approved for repair.I cannot find part number for outer tub and would also need the hub nut tool (see picture) that i dont see part number for. If repairing i need extra time to rebuild whole washer.Drive shaft assembly aen73131403; wash plate agz72909702; washplate cap mbl65219301; suspension rod kit ajk72989701; washer faf30369201; washer 4040fa4045c; hub nut 1nzzea4001a; outer tub; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADB2
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested dishwasher. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, WILL NOT PUMP OUT. Inspected and tested. Found the check valve is stuck. Needs a new drain hose. Installed new drain hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Monticello, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Dryer was heating great when I tested it and was cycling between 210F and 125F for over 35 minutes. Dryer is operating perfectly while Im testing it. We cant find the vent on the outside of the house, but found one that looks like it could be and theres no airflow coming out of it. I advised customer to have someone figure out were her vent is and have it cleaned."
We serviced a
KENMORE DISHWASHER
Model 665.162634
Near Otsego, MN 55362
Matt
Job Details: 07/21/2022
"Customer complaint is, GREEN 'CLEAN' LIGHT IS FLASHING, WHICH IS PREVENTING THE DISWASHER FROM TURNING ON AND RUNNING THE CYCLE. Inspected and tested. Found the heating element has failed and the thermistor is leaking on the bottom of the sump. Also the circulation pump and fill valve are extremely loud. I recommended replacing heating element, circulation pump and sump assembly, thermistor and fill valve if there going to do anything, but at a minimum the heating element and thermistor need to be replaced. On my return trip I found the board was also bad. Customer is just going to replace the dishwasher."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Minneapolis, MN 55418
Nate
Job Details: 07/21/2022
No draining well. Found a lot of film built up on the filter. Cleaned out the filter and the screen that sits on top of the sump assembly. Disconnected the drain line from the garbage disposal and attached my wet vac to the drain line. Sucked water through the drain line easily. No restrictions. Found a bunch of thick black sludge built up where drain line connects to disposal. Cleaned all the sludge out. Filled it with water. It drains nice and strong now. Can hear all the water coming into the disposal. When I first got here and did a drain it took 5 minutes. After cleaning everything it took 2 minutes to do whole drain cycle.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Minneapolis, MN 55401
Nate
Job Details: 07/21/2022
"Dishwasher leaking. Found the Diverter seal leaking pretty bad. Replaced that, no leaks after running it. Also did a quick fix on disposal, charged an extra $20 labor for that. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50K8600GV/A3
Near Minneapolis, MN 55408
Nate
Job Details: 07/21/2022
Not running. Found a broken idler pulley. Cleaned and oiled rollers. Vacuumed out dryer. Replaced pulley DE634A. Belt is good. Runs and heats great now. ; used 1 DE634A (PULLEY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55407
Nate
Job Details: 07/21/2022
"Frozen up in evaporator area. I found a bad thermal fuse on the evaporator. Replaced the fuse and installed the drain kit. Now defrost heater comes on, everything running well. 24 hours to cool down to temps it should be at. ; used 1 DA82-01415A (DRAIN KIT) from stock, pckd up 1 DA47-00301D (Fuse)"
We serviced a
KENMORE REFRIGERATOR
Model 253.7041241
Near Minneapolis, MN 55407
Nate
Job Details: 07/21/2022
Fresh food section warm. Freezer cold. Found evaporator encased in ice. Defrosted around the heater and bi metal. Found a bad bi metal. Defrost heater comes on great when bimetal is bypassed. Used WP4387490. ; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
INSIGNIA REFRIGERATOR
Model NS-RTM18SS7
Near Minneapolis, MN 55423
Nate
Job Details: 07/21/2022
Freezer is cold but fresh food is warm. Over frosting in freezer. Fan not running on evaporator. Getting 12 vdc. DW can you please locate part number and let owner know bb price for parts and labor?; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model kdpe234gps0
Near Minneapolis, MN 55426
Nate
Job Details: 07/21/2022
"Customer installed new water valve. I connected the molex connector to it last time I was here. Ran it for 5 minutes and dishwasher ran great and there was no leaking. A few days ago they noticed water running from ceiling. I ran it for 30 minutes and no leaks. Uniform dust under dishwasher. I recommended customer put a pan under the dishwasher and set some water leak detectors. He will keep an eye on it and get a video if it starts leaking. No excess suds in dishwasher. All water leaked from under it, not from the door. No evidence that it leaked from the float or actuator."
We serviced a
WHIRLPOOL DRYER- GAS
Model GGQ8858JQ0
Near Minneapolis, MN 55416
Nate
Job Details: 07/19/2022
"Not heating. Found a bad thermal fuse WP3390719. Replaced it, vacuumed a lot of lint out of dryer. Cleaned and oiled rollers. Reglued a felt liner to bulkhead. Used my rotary vent cleaner to clean short vent. Runs and heats great now with good air flow. ; used 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.5179341
Near Minneapolis, MN 55437
Adam
Job Details: 07/19/2022
Unit was leaking water and not making ice. Found that the ice maker had a big ice build up. Cleared out the ice build up. The pressure of the water wasnt the greatest but still had enough that it should be working properly. During test mode unit did start working.
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST
Near Minneapolis, MN 55438
Adam
Job Details: 07/19/2022
I adjusted the glass top over a little now everything looks correctly
We serviced a
LG RANGE- GAS
Model MISSING
Near Saint Paul, MN 55104
Nate
Job Details: 07/19/2022
"Upper and lower ovens not heating. Found a bad bake ignitor in both. Replaced both, both upper and lower ignite great now and heats great. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Saint Paul, MN 55117
Nate
Job Details: 07/19/2022
"Microwave blew a fuse. The 20 amp fuse above the control. Customer replaced it, it blew again. Found a bad worn down switch holder, and microswitches. Replaced those and the fuse. Runs and heats great now. Doesnt blow the fuse. ; used 1 5304509457 (SWITCH HOLDER), 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV419AEW/XAA
Near Eden Prairie, MN 55347
Adam
Job Details: 07/19/2022
Unit wasnt heating. Disassembled unit and found the heating element tested bad when ohming it out. All the other thermostat and fuses tested fine. Unit could also use a maintenance clean up and oil job. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3477HW
Near Saint Paul, MN 55101
Nate
Job Details: 07/19/2022
Not draining. Checked the filter. Totally clean other than a small piece of plastic. After filling with water I ran the pump but it sounds bad. Loose impeller. Replaced pump. Drains great now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG RANGE- ELECTRIC
Model LRE3083ST
Near Saint Paul, MN 55113
Nate
Job Details: 07/19/2022
"Not heating on bake. Customer said they did smell smoke not too long before bake stopped working. Found a couple melted wires going to the relay board, but the board appeared to still look good and Undamaged. Replaced those wires and terminals. Tested it on bake. Heated up great to 350. Runs great now."
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3065PFD
Near Saint Michael, MN 55376
Phillip
Job Details: 07/19/2022
When the ovens are on sometimes the off button does not respond so the ovens cannot be shut off. I replaced the user interface pane and the user face control. I tested both ovens and they are both working great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY010
Near Albertville, MN 55301
Matt
Job Details: 07/19/2022
"Customer complaint is, ICE MAKER NOT WORKING. Customer said it worked great for about 6 months after we replaced it, but the last couple months its been only sporadically working. Inspected and tested. Found the ice room was only 14F, the FF compartment was 42F and the freezer was 6F. I disassembled freezer evaporator cover and found a ball of ice in the upper right corner. The sealed system has failed. I showed this to the customer."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.958624
Near Maple Grove, MN 55369
Phillip
Job Details: 07/19/2022
The control would light up but when you pressed start nothing happen and it acted like the start button was not pressed. I checked the door switch and it was good. I removed the main board and control panel. I cleaned all the dust off of them. I looked for stuck buttons and bad contacts. All looked good. I put it back together and now its working. All the buttons work and the start button works. It could be the panel or the main board.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHC2399PF7A
Near Maple Grove, MN 55311
Phillip
Job Details: 07/19/2022
The freezer fan was not running so it was not cooling as good as it should. I saw water was leaking down from the ice maker and getting ice all over the fan. The fan could not run because of the ice build up. I removed the ice maker and fan assembly. I cleared the ice and put a tube around the ice fill tube. That should stop water from splashing out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 07/19/2022
The main board was shutting the compressor and fans off at random. Today I replaced the board that I diagnose as the problem last visit. I set all the mullion heats to run 200 percent and changed the defrost to a 8 hour run time. I also set the freezer back to 0 and the fresh food to 38.
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Corcoran, MN 55340
Phillip
Job Details: 07/19/2022
"The customer said the dishwasher had leaked a couple times. The customer kept using the dishwasher until the leak error came up. I found the dishwasher was not draining and the drain pump was making a noise but not working. I vacuumed all the water out and removed the drain pump motor. I found some pieces of a bowl stuck in the motor. I removed the pieces and put it all back together. The dishwasher now fills , washes and drains good. No other issues found."
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Chanhassen, MN 55317
Adam
Job Details: 07/19/2022
Unit was leaking. Took the top of unit and started washer. Right away water started leaking from the dispenser hose on top that hooks to the drum need boot and clamp4738ER1004B boot 4860FR3092C clamp; ordrd 1 4738ER1004B (Dispenser hose) and 1 4860FR3092C (Clamp)
We serviced a
GE DISHWASHER
Model GPT225SSLS
Near Minneapolis, MN 55418
Nate
Job Details: 07/19/2022
"In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. installed. Ran through service mode. Ran on a auto sense cycle. Fills, runs, and drains great now. Everything runs great."
We serviced a
UNKNOWN RANGE- GAS
Model ARR-636
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
"Unit wouldnt get up to to temps. Found that the bake igniter was week and wouldnt light the gas right away taking longer and longer to start to light the flame. Replaced the igniter now unit is lighting quicker and getting up to temps. I did recommend using the convection on this big oven because it has a single burner and is almost double the size of a regular oven so it has a lot of area to heat and the thermostat is on the far side of the oven. When using conventional I had great temps at even 425 and heated a lot quicker. ; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Farmington, MN 55024
Delton
Job Details: 07/19/2022
"Found that front roller was worn out. Replaced both front rollers, tested and dryer now tumbles quietly. Dryer is working good.; used 2 4581EL2002h (ROLLER) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DC4
Near Saint Michael, MN 55376
Matt
Job Details: 07/19/2022
"Customer complaint is, SCREECHING NOISE. Inspected and tested. Found the idler pulley was seized up. Quoted customer $148. to install new pulley. Customer approved repairs. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KDDC24CVS
Near Excelsior, MN 55331
Adam
Job Details: 07/19/2022
Unit wouldnt seal properly found that the seals on the fridge were bad replaced seals now unit is opening and closing great and doesnt pop the other door open. Used both seals part number WPW10204700; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA04
Near Rogers, MN 55374
Matt
Job Details: 07/19/2022
"Customer complaint is, ICE MAKER QUIT WORKING A FEW DAYS AGO & FREEZER PART OF FRIDGE IS FREEZING. Inspected and tested. Ice maker has failed and theres frost on the left side of the freezer door like the door hasnt been sealing, but is sealing great right now. I disassembled freezer and defrosted it found water leaking from a hole in the door. Im not sure how water got in the door, but I recommended customer unplug refrigerator and get a fan going for a couple days to dry everything out. ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Coon Rapids, MN 55433
Matt
Job Details: 07/19/2022
"Customer complaint is, TEMPS OFF IN FF. Customer has been having a issue with the freezer evaporator freezing up for years. Inspected and tested. Found the defrost bimetal is open. Needs a new defrost harness. . Parts on order. ; ordrd 1 WPW10514110 (Defrost harness) and 1 WP67006337 (Fan blade)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 07/19/2022
"Customer complaint is, EC E21 WONT DRAIN, HAS TO RUN RINSE CYCLE MANY TIMES. Customer also said it only fills with hot water. Inspected and tested. The cold and hot water were switched around. I disconnected water lines and hooked them up to the right side. Found the drain pump has failed. Needs a new drain pump. Part on order. I need 2 hours on this because its going to be difficult to pull the washer out to disassemble. ; ordrd 1 137240800 (Drain pump)"
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Minneapolis, MN 55412
Nate
Job Details: 07/19/2022
"Washer has been leaking and dripping onto the small washer under it (in the pedestal area). I found a ton of hair built up in the front bottom of the bellow. It had plugged up all the drain holes on the front bottom. I can also see evidence of water where it has wicked down the front of the washer under the door on the front. Customer said it leaks on bulky, delicates, and normal wash. I put in test mode. No errors or leaks. I ran on express wash, with 5 bath towels, no leaks. Ran on bulky wash, no leaks. Took top off and checked valves, no leaks or evidence of leaks. No tears I can find on boot. Drain pump sounds good. Ran for 50 minutes, no leaks. No evidence of leaking from back of unit, like where suds could flow out of the vent. I thoroughly checked it over. Zero leaks or evidence of leaks, other than the front which I cleaned up. Customer has a husky which sheds a lot. They wash the huskys blankets. Filter is clean because customer just cleaned it. Lots of suds in washer. Recommended using affresh to clean out residual soap scum."
We serviced a
LG WASHER FRONT LOA
Model WM3500CW/01
Near Plymouth, MN 55446
Phillip
Job Details: 07/19/2022
"Customer said it makes a loud banging in all cycles. I pulled off the front and found the bolts for the right side counter Wright had come loose so the counter weight was banging against the sides and falling apart. I was able to use the bolts and reattach the weight. I advised the customer some of the holes in the tub were a little stripped out. I have no guarantees how long it will last. The long term solution is to replace the weight and the whole tub assembly.Counter weightMAG63602903"
We serviced a
KENMORE DISHWASHER
Model 587.162534
Near Minneapolis, MN 55412
Phillip
Job Details: 07/19/2022
The complaint is that the dishwasher does not seam to be washing and spraying water. The dishwasher fills with water but then the wash motor does not come on. If I tapped on the control board the motor would start. I also found a hole was burnt through the lower spray arm. The dishwasher will need a lower spray arm and a control board. The customer wants to fix it. Lowe spray arm 5304517203Control 5304512731; ordrd 1 5304512731 (Control) and 1 5304517203 (Lower spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Brooklyn Park, MN 55428
Phillip
Job Details: 07/19/2022
The customer said the dishwasher will fill with water and then drain. He said they dont hear water spraying. I started the dishwasher and I heard the wash motor propeller just spin and its not pumping. It will need a wash motor. I created a BB quote. Motor WPW10510666
We serviced a
KENMORE DRYER- GAS
Model 110.975117
Near Eagan, MN 55123
Delton
Job Details: 07/19/2022
"Found that the thermal fuse is open. Also thermistor did not ohm out correctly at room temp which could make it hotter then it should. Customer approved estimate. Replaced thermal fuse and thermistor, cleaned out inside dryer of lint build up. Tested and dryer is cycling heat good.; used 1 WP8577274 (THERMISTOR), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near South Saint Paul, MN 55075
Delton
Job Details: 07/19/2022
"Pulled part along with console panel (not sure if that is needed or not) need paper work to ship it in.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/19/2022
"Frost build up right on the outside of the evaporator cover on top right. (See picture) Either there was an air leak causing small frost build up or there is a void inside the insulation of fridge wall. Evaporator itself is clean and is cooling. I caulked the cover in that area just to ensure no air leak and if that small frost builds back up it is void inside wall and not repairable but it is not impeding the cooling.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDP7708ST
Near Saint Paul, MN 55104
Delton
Job Details: 07/19/2022
"Customer says every other cycle or so they get AE or bE error. I ran diagnostics and all functions are working good. I ran quick cycle with pod just to see what is happening and after about 30 minutes i heard the motor sucking a lot of air and found that there is a excessive around of suds from 1 pod, cascade ultimate. I showed customer and suggested to use finish brand that has less suds. I cleaned out inside dishwasher os the excess suds. Dishwasher itself is working good.Customer will call back if problem continues after switching soap."
We serviced a
GE WASHER TOP LOAD
Model GTW725BSN0WS
Near Minneapolis, MN 55406
Delton
Job Details: 07/19/2022
"Lid switch is bad. Customer approved estimate. Replaced lid switch, tested and washer lid locks, fills, agitates, drains and spins. Washer is working good."
We serviced a
KENMORE RANGE- GAS
Model 66575133300
Near Burnsville, MN 55337
Delton
Job Details: 07/19/2022
Replaced bake burner tube w/igniter. Tested and bake ignites every time. Broil also ignites every time. Oven is heating and working good.
We serviced a
KITCHENAID DISHWASHER
Model kdpe234gps0
Near Minneapolis, MN 55426
Nate
Job Details: 07/15/2022
"Dishwasher not filling with water. Found the connector plugged in in reverse. Had tits opposite side plugged in. Plugged in right, now it drains, fills and washes great."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET4WSKXSQ00
Near Minneapolis, MN 55405
Nate
Job Details: 07/15/2022
"Not cooling. Found the evaporator totally encased in ice. Has a bad bi metal. Replaced with WP10442411. Heater comes on, steamed all frost and ice off. Evaporator frosts over. Air ducts totally clear. Told them 24 hours to cool down. ; used 1 WP10442411 (DEFROST BIMETAL) from stock, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55407
Nate
Job Details: 07/15/2022
Upper rack adjusters broken. Replaced them with the kit sent to me. Part W10712395. Works great now. Charged bb. J13 labor.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS3
Near Saint Paul, MN 55117
Nate
Job Details: 07/15/2022
"Door separating. I took the oven door apart and found a loose screw inside, where the handle attaches. Tightened the screw and reassembled and now its secure. The gasket around the oven on the chassis is coming off. Its in pieces. It allows heat out damaging the cabinets. WPW10535778 is gasket. Ordered WPW10535778 from Dey. Coming back next Tuesday to install. ; schdld next appmnt for 7/20 WED !"
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DCTX7
Near Minneapolis, MN 55418
Nate
Job Details: 07/15/2022
"Dishwasher runs for 30 minutes (upper drawer) and then stops. MPH diagnostics says main PCB is top part and techs list this as the reason for often replacing it. I ran it for 30 minutes upper and lower. The drain, fill, circulate all work great. Lower drawer has failed twice for them. Quoted bb which is 887 p&l, and diagnostic trip charge. Part 523725USP.They will think it over."
We serviced a
GE DISHWASHER
Model GPT225SSLS
Near Minneapolis, MN 55418
Nate
Job Details: 07/15/2022
In auto sense mode the dishwasher doesnt drain at the end. Customer had another company out 6 months ago for same issue but they didnt know what was going on. It was happening occasionally. Now every time. There is a service bulletin for this. DD01-22. Part WD15X30838. Ordered from Dey. Coming back to install. Ran through service mode. Everything runs great. ; ordrd 1 WD15X30838 (Unicouple with faucet adapter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD2SHAXMB00
Near Minneapolis, MN 55428
Nate
Job Details: 07/15/2022
Filter housing was broken. Replaced with the new filter housing RJ shipped to me. WP2186433. Replaced it and vacuumed coils. Works great now. Recommended running a couple gallons of water from the dispenser to clear out air.
We serviced a
GE REFRIGERATOR
Model PFE28PSKISS
Near Corcoran, MN 55340
Phillip
Job Details: 07/15/2022
I verified the issue that one light was out and the rest were dim. I replaced the one light that was out. Now all the lights work and there bright. I also ran the firm ware update.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Rosemount, MN 55068
Delton
Job Details: 07/15/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker/refrigerator is cooling and working good."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7500GC0
Near Elk River, MN 55330
Matt
Job Details: 07/15/2022
"Customer complaint is, NOISY. Inspected and tested. Found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Farmington, MN 55024
Delton
Job Details: 07/15/2022
Customer said washer walked into center of laundry room. As I am here the washer is unbalanced as floor is uneven and slope towards floor drain. I ran diagnostics and all functions are working. I adjusted and balanced washer legs. I ran load of laundry and washer agitated and spun out clothes and did not shake or bang around. I showed customer. It did appear that customer was trying to wash bedding with plastic backing. I explained that the more items you use the better and when washing one item the washer will have hard time to balance out. The washer is working good as im here.I DID NOT USE ROD PARTS
We serviced a
KENMORE WASHER TOP LOAD
Model 110.924802
Near Apple Valley, MN 55124
Delton
Job Details: 07/15/2022
"Found that the lid switch is bad. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Washer is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
KENMORE RANGE- GAS
Model 3627526190
Near Minneapolis, MN 55417
Delton
Job Details: 07/15/2022
Cooktop burner dont spark and ignite. Also oven is about 60 degrees off. Needs spark module and wire harness as well as oven thermometer.Order parts Spark module WB13k25; oven thermometer WB20k8; wire harness WB18K6Need autho.; saved tckt
We serviced a
LG RANGE- GAS
Model LRG3095ST/01
Near Minneapolis, MN 55417
Delton
Job Details: 07/15/2022
"Found that igntier is weak and not turning on gas. Custoemr approved estimate. Replaced igniter, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
DANBY REFRIGERATOR
Model DBC514BLS
Near Saint Paul, MN 55105
Delton
Job Details: 07/15/2022
Found that evaporator is frosted over into big ice block. No defrost heater so it appears that compressor is stuck on and never shutting off to defrost. PW and I says it need control board and thermostat. Danby Tech support Line wont answer and I cant find much information on this at all.I instructed customer to leave it unplugged and let it defrost and turn it back on and ensure that it will get back down to correct temperature.; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT7795
Near Saint Paul, MN 55106
Delton
Job Details: 07/15/2022
"Replaced timer, tested and washer agitates and spins on every cycle now. Washer is working good."
We serviced a
GE DISHWASHER
Model GDT545PSJ0SS
Near Minneapolis, MN 55446
Phillip
Job Details: 07/15/2022
The complaint was the dishwasher is dead. The display panel does not respond. I found there was no power to the dishwasher. I found a switch under the sink controls power to the dishwasher and that switch was in the off position. I turned the switch to on and now the dishwasher came in and is working.
We serviced a
BOSCH DISHWASHER
Model SHV57C03UC/22
Near Mound, MN 55364
Phillip
Job Details: 07/15/2022
The customer complaint is that now it leaks from under the bottom right side of the door. This is a different issue and not related to the previous repair. Im finding the cosmetic door trim is pushing on the door and allowing water to leak out. If I remove the trim pieces it does not leak and the washing sound is quieter. Im ordering the door seal and the trim parts. Blk trim 00740617Door seal 00494772; ordrd 1 00740617 (Strip) and 1 00494772 (Seal)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M8650AV/A4
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/15/2022
"The issue was it would not drain. I found the drain pump was bad. Today I replaced the whole drain pump assembly. I ran a test cycle and the washer is working great and drains the water out. I put a zip tie around the drain hose to make it secure. "
We serviced a
DACOR WALL OVEN- ELECT
Model ECS227SCH
Near Wayzata, MN 55391
Phillip
Job Details: 07/15/2022
"The customer said that all the buttons on the right side work but most dont work on the left side of the panel. I verified that bake, broil and other key buttons do not work. I removed the ribbon from the control. I cleaned the contacts and put some dielectric grease on the end of the ribbon and pushed it back in tight. The buttons on the left side of the panel still do not respond. It will need that user interface control panel. DE81-07427A/membrane switch ; O-emld tckt , states that autho needed"
We serviced a
UNKNOWN RANGE- GAS
Model UPN90FDVGGILP
Near Minnetonka, MN 55345
Phillip
Job Details: 07/15/2022
"I verified the issue it wont start bake or broil. I had to call the tech line and talk to Peter. After testing the bake and broil valve, the outlet polarity and power to the spark module. We determined the issue is with the spark module. He gave me the part number and told me to replace it. Please order the part and reschedule. Module A/029/00Another number ge gave is EA0901001000000; states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Brooklyn Park, MN 55443
Phillip
Job Details: 07/15/2022
"I verified it was getting the drain error. The issue I found was its not draining and the drain pump impeller was broken.I ran the washer on a rinse and spin and now it drains good. No more issues found. I used a drain pump from truck stock. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model SF377PEGQ7
Near Maple Grove, MN 55369
Phillip
Job Details: 07/15/2022
"The customer said most of the time the bake burner would not light, she could hear spark and smell gas. On this model the broil and bake ignitors spark at the same time but only gas comes out the for burner that needs gas. So chances are she was hearing the broil spark and not the bake ignitor. I tried the bake function and it worked perfectly. I tried 2 more times and it was good. The customer had removed all the pans from the storage drawer. Its common that pans in the drawer can shift and interfere with the bake electrode and cause it to not spark. I put the pans back in but made sure there did not slide to the back. I then tried it several more times and it lighting up every time. I quoted her bb for the updated harness WPW10701462. Added quote to pics. The 2 left top burners are slow to spark light. That issue is most likely the burner switches WP8273075. I could not find the WP8273075 in stock so I did not give her a quote for replacing the burner switches. The customer is going to try it over the weekend and let us know if she needs it fixed."
We serviced a
GE REFRIGERATOR
Model PFE28RSHCSS
Near Otsego, MN 55374
Matt
Job Details: 07/15/2022
"Customer complaint is, FREEZER IS WARM, MAKES ICE OK. Inspected and tested. FF compartment was 35F and freezer was only 21F. Found the freezer door gasket was falling off and wasnt sealing all the way, but there was no excessive frost in freezer. The compressor is really loud and the condenser fan is not working. I disassembled freezer evaporator cover and defrosted evaporator and after 20 minutes it was about 80 percent frosted over. Twice when I was starting the compressor it made a clunking noise and then wouldnt start up and I had to wait for it to try again. On the third attempt it started but is loud. Also the FF evaporator fan is working but not giving any feedback so its giving a error. The compressor is failing and also needs a new condenser and FF evaporator fan. Condenser fan part number is WR60X10358."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF8
Near Otsego, MN 55330
Matt
Job Details: 07/15/2022
"Customer complaint is, NOT COOLING. Inspected and tested. FF compartment was room temperature and freezer was 19F. Disassembled freezer evaporator cover and theres very little frost on it. Also the evaporator fan has failed and the defrost thermostat is split open. The sealed system has failed. I recommended replacing the refrigerator."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Matt
Job Details: 07/15/2022
"Customer complaint is, WILL NOT PUMP OUT. Inspected and tested. Found the check valve is stuck. Needs a new drain hose. . Part on order. ; ordrd 1 WPW10545278 (Drain hose)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Monticello, MN 55362
Matt
Job Details: 07/15/2022
Pump is bad no circulation. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Buffalo, MN 55313
Matt
Job Details: 07/15/2022
"Not cooling, missing digits on the UI and no ice. On arrival inspection I found the ice room was frozen up and 25?F. This unit has the evaporator drain manufacturing defect that causes it to get too warm melt out then make ice for a while then freeze back up. There is no known fix for this defect. The user interface is missing a few digits on the display. . Installed new UI and tested. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model CFE28TSHQSS
Near Saint Michael, MN 55376
Matt
Job Details: 07/15/2022
"Customer complaint is, FREEZER EVAP FAN NOT WORKING AND 26 DEGREES. FRESH FOOD GOOD. Inspected and tested. FF compartment temperature was 39F and freezer was 18F. I put the freezer into defrost and disassembled freezer evaporator and found the evaporator thermistor had fallen off the evaporator. I defrosted evaporator and remounted the thermistor and tested. I put it into freezer cooling test and after 20 minutes it only had frost on less than 50 percent. The freezer evaporator fan seemed to be a little crunchy when you turn it. I installed new freezer evaporator fan. Reassembled and everything else seemed to be working great. Refrigerator had a software update available so I updated it. Refrigerator is now fixed. If they continue to have problems, its the sealed system is not running at full capacity.. ; saved tckt"