We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55408
Delton
Job Details: 03/28/2024
"Rinse and lid lock blinking twice (lid lock error) found that the washer is unbalanced. Lid switch plug was disconnected from lid lock, must of popped off from being out of balance. Plugged back in lid lock and secured it. Balanced washer, tested and washer is working good but found that the wash tub doesnt drain quickly and submerges the drain line. I informed customer that they need to unclog the wash tub.Washer itself is working good now."
We serviced a
ASKO++ DISHWASHER
Model DFI664XXL
Near Minneapolis, MN 55436
Delton
Job Details: 03/28/2024
"Found a power chord not fully seated into the outlet, verified function after plugging unit in.
We serviced a
KENMORE RANGE
Model 790.46103300
Near Rogers, MN 55374
Matt
Job Details: 03/28/2024
OVEN WON'T HEAT. Found the bake element wire and connector were melted. Repaired connector and installed new heating element. Tested and oven is heating great. Range is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXS24623S.ASTCNA0
Near Prescott, WI 54021
Hyrum
Job Details: 03/28/2024
Measure the low side pressure at 40 psi. Definitely indicative of a failed compressor. The old compressor and replaced with a new compressor. Installed service port. Pressurized and checked for leaks. Updated software. Pull the vacuum and let it rest. Machine is ready to recharge but did not have the appropriate Can tap at this time. Will need to return later today with the tool I need.
We serviced a
ASKO++ DISHWASHER
Model D5654
Near Lakeville, MN 55044
Delton
Job Details: 03/28/2024
"Pulled out dishwasher again and let it run and finally found a leak drip from the diverter motor underneath. Also customer was saying that the touch panel would intermittently also stop responding and customer would have to let it sit for a day before dishwasher would change settings or start.Looks very labor intensive, have to disconnect and flip dishwasher and pull whole bottom apart to get to the diverter motor. Schedule 3 hours for repair and charge labor accordingly.Cant find parts or the ones i do show discontinued. Contact customer with estimate if parts can be found or let customer know parts are NLA.Support 700418; diverter motor assembly 564198; gasket 700452; gasket 700437; control board 493203; saved tckt , states that autho needed"
We serviced a
BERTAZZONI** RANGE
Model MAST486GDFSXT
Near Minneapolis, MN 55422
Nate
Job Details: 03/28/2024
"Cooling fan is running really loud. Replaced the bad cooling fan. Also the error code that the range was giving was for something. There is a service bulletin for. Related to electronic interference with certain wires under the cooktop. Spoke with tech-support and they sent me the service bulletin. I took off the cooktop and did the relocation of all the wires, and also did everything else in the service bulletin. Lastly, the leg was not attached and the unit was not level which is not covered under warranty. Customer asked if they could pay us to take care of that. So we fix the leg and got the unit level. Charged $39 labor. RJ per our conversation. Can you submit this for authorization to the warranty company to see if they will pay anything for the extra labor of fixing the service bulletin issue. That added on about an extra hour of labor. Everything runs and works great now and there are no error codes.."
We serviced a
SAMSUNG REFRIGERATOR
Model 0AJC4BBH700380H
Near Lakeville, MN 55044
Delton
Job Details: 03/28/2024
"Water/ice build up underneath crisper drawer. Looks like leaking from evaporator clogged drain. Would need drain kit which is separate from Ice maker issue. I quoted for evaporator drain/heater kit and they approved it. They will call Samsung on ice maker issue and see if samsung will cover it. Customer may call us if they want an ice maker kit to fix the samsung ice problem.Customer will unplug fridge and let it defrost.; used 1 DA32-10104N (DEFROST HEATER AND LIMIT), and 1 DA82-01415A (DRAIN KIT) from stock, ordrd 1 Sh502 (Heater)"
We serviced a
WHIRLPOOL WALL OVEN++
Model WOD51EC0HS20
Near Minnetonka, MN 55345
Adam
Job Details: 03/28/2024
"Customer received the same part as last time we needed to display board and I put in notes to try to find the control board. Not sure if we ever did or not. Customer called Square trade when I was there. I said there was a request for a new part, but lets follow up and make sure theyre getting the right part to them. After we have done our part, please follow up with customer. So they know on our end were doing everything we can.hDisplay W11600355; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Minneapolis, MN 55428
Phillip
Job Details: 03/28/2024
The wash pump motor is loud. It needs the wash pump motor. The customer will call Lg to get the part covered. I quoted for the repair if not covered. Sent an estimate. ; O-emld tckt
We serviced a
GE RANGE
Model JB655SK7SS
Near Minneapolis, MN 55401
Nate
Job Details: 03/28/2024
Control flakes out sometimes. Spoke with FW. Ordered new main pcb. Picking up from Dey in Coon Rapids. ; ordrd 1 WB27X45466 (Control board)
We serviced a
ELECTROLUX DRYER
Model ELFG7637AT0
Near Victoria, MN 55386
Adam
Job Details: 03/28/2024
"Customers complaint is unit getting louder than before. Tested unit. It does sound like its chugging. Probably something stuck in the blower wheel but not 100% sure. Unit is inside of a built-in and about 2 to 3 feet off the ground. Would need second technician, spoke to Phil about this would be additional $450. Let customer know he will think it over otherwise I told him he can get the dryer down himself and reinstall it. There would be no additional fee but you would be reliable. Unit has to be serviceable to do repairs see photo; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Hugo, MN 55038
Hyrum
Job Details: 03/28/2024
Customer states that the machine stopped cooling suddenly and was making a noise. Upon arrival heard the home click sound indicative of a failed compressor. Opened it up and checked the mechanism and it seemed OK. The compressor is definitely seized causing the machine. Not cool. In order to get this machine going the compressor will need to be replaced. Please submit to assurance and see what they want to do. Thank you.; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LFXS24623S.ASTCNA0
Near Prescott, WI 54021
Hyrum
Job Details: 03/28/2024
Measure the low side pressure at 40 psi. Definitely indicative of a failed compressor. The old compressor and replaced with a new compressor. Installed service port. Pressurized and checked for leaks. Updated software. Pull the vacuum and let it rest. Machine is ready to recharge but did not have the appropriate Can tap at this time. Will need to return later today with the tool I need.
We serviced a
LG WALL OVEN++
Model WDEP9423F/00
Near Ham Lake, MN 55304
Phillip
Job Details: 03/28/2024
"Both door fronts have dents. Both door fronts are different. The lower oven convection fan rattles. It needs a fan blade and convection fan cover. Looks like a trim piece that goes under the bottom oven door is missing. I need the 2 door fronts, the lower oven convection fan blade and cover, and the bottom trim. I added pics. I could not get parts to pull up. ; snapped 9 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Maple Grove, MN 55369
Matt
Job Details: 03/28/2024
ICE WILL NOT DISPENSE. FF compartment is 40F and freezer is 5F which is what the temperature is set at. Found the main board has failed. I called and talked to Reyan and quoted him $503. Hes going to talk to someone and will let us know if they want to do the repair. ; saved tckt
We serviced a
ASKO++ DRYER STACKED++
Model T411VD.W.U
Near Wayzata, MN 55391
Adam
Job Details: 03/28/2024
"Customers complaint, making loud noise during operation and giving a burning smell. Disassembled unit found that the blower reel is completely shredded. Cant tell if the shaft is bent on the motor or if something just got in the blower wheel. Didnt find anything in the blower wheel itself besides broken pieces of the blower wheel need parts listed below to do repair, please order parts and contact customer with scheduling465840 blower716323 absorber413848 slide bearing565122 motor; O-emld tckt"
We serviced a
MAGIC CHEF REFRIGERATOR
Model HMWC44DZ
Near Saint Paul, MN 55105
Delton
Job Details: 03/28/2024
Door handle is loose. Took off door seal and there no screws to loosen the door to get to the door handle mounting screws. Looks like the door is foamed in and only way is to replace the door.PW was looking into trying to find schematics to check and see. Please follow up with customer if part needs to be ordered.; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MM3
Near Saint Paul, MN 55119
Delton
Job Details: 03/28/2024
"Found that waterline was chewed by mice and water leaked onto the compressor start relay and shorted it and compressor not running. Custoemr approved estimate to replace relay, waterline tank and also wanted the water filter replaced. Ordering parts and rescheduling. (Compressor relay was replaced already so fridge will cool until i can come back with other parts); ordrng 1 W10613606 (COMPRESSOR RELAY/OVERLOAD ASSM) and 1 242220506 (Waterline tank) and 1 WF3CB (Water filter)"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near St. Cloud, MN 56301
Brandon
Job Details: 03/28/2024
"Returned, removed old gear case, installed new gear case, got everything moved over went to install the agitator and the bolt broken off in the shaft. Could not get the bolt out. Told the customer I would let her know on how the process goes to repair. ; saved tckt , states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near St. Cloud, MN 56301
Brandon
Job Details: 03/28/2024
"Returned with parts, removed the wash basket and found the seal that goes on top of the hub is not included in the kit, also need a drive bell. Ordered the parts informed the customer would be back on Monday ; ordrd 1 205061 (Bell kit and seal)"
We serviced a
ASKO++ DISHWASHER
Model D5654
Near Lakeville, MN 55044
Delton
Job Details: 03/27/2024
"Removed DW from cabinet, accessed the machine area and checked for cause of leak error code. Found nothing leaking, customer will call back if error code pops up again."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Burnsville, MN 55306
Delton
Job Details: 03/27/2024
"Removed a food clog from the DW drain hose and inspected unit for leaks, added a high loop in the drain hose."
We serviced a
KENMORE WASHER
Model 25862400
Near Sartell, MN 56377
Brandon
Job Details: 03/27/2024
Customer states the unit is leaking.Removed the front cover and found water leaking out the pump. Gave customer a price to replace the pump customer approved. Removed the old pump. Installed the new pump cycled and tested making sure there were no leaks.
We serviced a
ELECTROLUX DRYER
Model EFDE317T1W1
Near Richfield, MN 55423
Delton
Job Details: 03/27/2024
"Removed front bulk head of dryer, removed sock from blower wheel, ran to confirm repair."
We serviced a
LG DRYER
Model DLE9577SM
Near Plymouth, MN 55446
Nate
Job Details: 03/27/2024
Running loud. Replaced bad roller. Cleaned up other roller shafts and vacuumed out dryer. Runs great now.
We serviced a
SHARP MICROWAVE
Model MISSING
Near Wayzata, MN 55391
Nate
Job Details: 03/27/2024
"It was dead. Replaced bad fuse and micro switches. Runs great now.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/27/2024
"Installed new tub and bearing assembly for customer. Tested it through a quick cycle with no load, but did not see any leaking through the bearing or any other additional problems. At this time machines appears to be working great."
We serviced a
LG WASHER STACKED++
Model wm3270cw
Near Fridley, MN 55421
Phillip
Job Details: 03/27/2024
The washer would not drain. The drain impeller was broken. I replaced the drain pump. Tested good now. No more issues.
We serviced a
GE REFRIGERATOR
Model PFE28RSHCSS
Near Rosemount, MN 55068
Delton
Job Details: 03/27/2024
"Found a defective evaporator fan in the fresh food compartment, replaced fan and updated software for the refrigerator. Steamed away ice build up too. Tested and refrigerator is working good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/27/2024
"Installed the latch and striker that was provided. Cycled and tested, made sure the unit was level, ran a recalibration mode."
We serviced a
KENMORE DRYER
Model 110.84836201
Near St. Cloud, MN 56301
Brandon
Job Details: 03/27/2024
"Customer said the unit was not drying. Found the unit was not cooling. Disassembled the unit found the unit very dirty, the heat element was not working customer approved replacement of heat element and the drum rollers, belt, and idler pulley. After repairing the unit cycled and tested. The unit worked. Checked and found the vent was clogged customer approved the vent to be cleaned. Cleaned the vent. Now the unit is running as it should.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Blaine, MN 55449
Phillip
Job Details: 03/27/2024
The gear case bearing was bad and the wash plate screw was stripped. It need the gear case and screw. I went and got the parts then came back and replaced both. I tested the washer and its working great.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Albertville, MN 55301
Matt
Job Details: 03/27/2024
MAKING A LOT OF NOISE WHEN RUNNING - SOUNDS LIKE SOMETHING IS TURNING WHEN STOPPED. Found the blower wheel is broken. Installed new blower wheel and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Ramsey, MN 55303
Matt
Job Details: 03/27/2024
COMES UP WITH AN ERROR CODE UO. WILL NOT RUN WASH CYCLE. Found the vent assembly is not closing. Customer approved repairs. Installed new vent assembly and bezel. Tested and dishwasher is working great. Dishwasher is now fixed.
We serviced a
BEKO DISHWASHER
Model DUT36522X
Near Shoreview, MN 55126
Hyrum
Job Details: 03/27/2024
Replaced main control board and repaired a damage section of wire harness. Test machine appears to be working correctly at this time complete.
We serviced a
FRIGIDAIRE RANGE
Model GCFG3060BF
Near Oakdale, MN 55128
Hyrum
Job Details: 03/27/2024
Original customer complaint was that they couldnt set the time because the button in the top right corner would not respond. Check the touchscreen and just discovered that it had no response in the right half of the screen and that would need to be replaced. Replaced with new and tested. Machine seems to be working great
We serviced a
LG DRYER
Model DLGX3701V
Near Waconia, MN 55387
Adam
Job Details: 03/27/2024
"Installed new control board. Tested multiple times on every cycle. It is working properly on regular medium high temp. Its cutting off at 1:75, 180 at high its cutting off right at 200 so its working right where it needs to be."
We serviced a
BLOMBERG RANGE
Model MH62675
Near Minneapolis, MN 55401
Nate
Job Details: 03/27/2024
"Complaint from tenant is it isnt heating. I checked igniter, which ignites well. Tenant has cheap thermometer. I used my thermocouple and ran it on bake, and after 6 minutes it was up to 306 already, and the tenants read 200. They said it never gets more than 250 when they have it set to 350. I took apart the inside and inspected everything and cant find anything failing. Told maintenance that tenant needs a better thermometer, and maintenance agreed.
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Minneapolis, MN 55416
Nate
Job Details: 03/27/2024
Running loud. Replaced bad wash motor. Runs great now.
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Edina, MN 55410
Nate
Job Details: 03/27/2024
"Not running. Found a bad belt and idler pully. Replaced both. Vacuumed out a lot of lint, and oiled and cleaned rollers. Vent wasnt connected behind dryer. Dryer and washer under a counter top. Found it wasnt heating. Needed a fuse too. Told customer best to clean vent and to run on delicate until they get it cleaned. Theyre calling vent cleaner now. Now it runs great.
We serviced a
ASKO++ DISHWASHER
Model D5636XXLSHI
Near Osseo, MN 55311
Nate
Job Details: 03/27/2024
"Leaking from rubber hose that connects wash motor to sump. See photo attached. Asko tech support was closed and could not locate part on diagram. Customer is a physics and math major who is excellent at repairs. They would like a quote for this internal black hose to be replaced, along with the drain line which is damaged. Can someone DW or RJ please contact Asko and get part numbers and quote for customer for repair? He will most likely do it himself. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LSXS26366S
Near Minneapolis, MN 55426
Adam
Job Details: 03/27/2024
Installed compressor from last diagnosis once installed tested multiple times for leaks. Unit is working properly. Explained to customer can take over 24 hours to start to cool before I left. It already dropped 10?.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z52N/01
Near Maple Grove, MN 55369
Phillip
Job Details: 03/27/2024
"The dishwasher display e19 dispenser error and e27 low voltage error. I found the connection box burnt up. May need dispenser but I could not test it. I could not find that connection box only the power cord. Please find the part. I tried every site. I added pics. Order the box and the dispenser. Dispenser 12008380; snapped 4 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55420
Delton
Job Details: 03/27/2024
Found that the wash motor is just clicking and not running. Also the diverter motor has water mark on it. Would need to replace the motor/sump assembly.Customer will think about it and call back if they want to proceed with fixing it.; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59J7850WG/AA
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/27/2024
"Customer states the hot surface light is always on.Disassembled unit and found the right front burner switch is open keeping the light on. Quoted the customer, customer approved and wants it repaired. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VS4
Near Monticello, MN 55362
Matt
Job Details: 03/27/2024
"LIGHTS ARE FLICKERING - NOT COOLING. Customer said that this exact issue has already been fixed about a year ago. Customer said that when the lights flicker, the cooling problem starts. Freezer temperature is 3F and FF is 37F. I found a service bulletin for this issue and it has you check the connection at the back of the control housing in the FF compartment. I checked the connection and it was seated completely, but when I mess with it the lights flicker and fan goes off and on. I inspected the connector and it looks good. I think theres a short on the wall connector side and thats not replaceable. I called Wil and and explained we could try replacing the wire harness, but Im not confident its going to make a difference. He approved replacing harness. Part on order. ; ordrd 1 5304522338 (Control wire harness)"
We serviced a
MAYTAG WASHER
Model MHW5630HW
Near Cottage Grove, MN 55016
Delton
Job Details: 03/27/2024
Getting SD error. Not draining. Drain pump assembly needs to be replaced. ST sent soap dispenser housing which is not the problem. Have ST order parts and reschedule.Drain pump assembly W11458345Took other part with me.; saved tckt
We serviced a
ASKO++ DISHWASHER
Model DBI663IS.U
Near Roseville, MN 55113
Hyrum
Job Details: 03/27/2024
"611906 Fill valveMachine makes a high priced squeal sound several times throughout the cycle for a minute or two at a time. Took off the front panel and cover and ran the machine. When the machine goes to fill, thats when the sound can be heard. Doesnt do it right away but after a few fill/drain cycles. At this point I believe the fill valve is defective and will need to be replaced. Please order parts and then reach out to the customer for scheduling. Thanks! ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cold Spring, MN 56320
Brandon
Job Details: 03/27/2024
"Customer states the unit wont run, the lid latch wont lock. Ran diagnostics and found the following codes F0E3 F0E9 F0E5Tried getting the lid to lock in diagnostics and it will not lock. Quoted the customer a new latch, customer approved. ; ordrd 1 W11700916 (Lid latch)"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Minneapolis, MN 55448
Phillip
Job Details: 03/27/2024
I replaced the soap dispenser and the door lock. Water was still leaking from the dispenser. I closed the water supply valves until it stopped leaking water out the front. Water was getting on the door switch. Now after it sits the error co for the driver board comes up. Now ordering the driver board. ; ordrd 1 808149 (Driver board)
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Avon, MN 56310
Brandon
Job Details: 03/27/2024
"Customer states the unit is making noise and the door latch is broken. Cycled and tested with water the unit would barely turn, drained water out tilted the machine back and found the unit had leaked out the oil out of the gear case. Ran diagnostics and found when it spins it is very loud. Quoted the customer the gear case oil and the customer approved. I informed the customer there maybe more parts in the the process of repair that will need replacing and they are aware. ; ordrd 1 W11454741 (Gear case) and 1 W10837741 (Strike) and 1 WPW10006384 (Belt)"
We serviced a
SAMSUNG REFRIGERATOR
Model R25HMEDBSG/AA
Near Chaska, MN 55318
Adam
Job Details: 03/27/2024
Customer noticed bunch of water damage in the basement and cant tell if its from the fridge or the bathroom. I have video saved my phone on prior visit. We never pulled it out anything or disconnected anything theres no damage or visible damage to the top of the flooring customer wants to have insurance look at it to see what it could be before proceeding. She doesnt think its anything we did but doesnt want it to be the fridge and there be something different or the waterline behind the fridge in the wall and we get blamed so we will hold off for repairs until customer calls back and go from there.; states that autho needed
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP117TW13
Near Waconia, MN 55387
Adam
Job Details: 03/27/2024
"Installed new door lock from last diagnosis once installed tested multiple times. Customer said it was still leaking out the front of the dispenser. The drawer itself is a little loose, so will order a new drawer ship it directly to the customer. Also called Techline They said it Hass to be too much soap in there, if for some reason that doesnt fix it, they said they do have a water pressure reducer. Customer says they have low water pressure there seem like it was gushing in a little bit but when its running normally with no soap, theres no leakage. Also, he said it was still walking on the spin cycle. They do have a anchor kit, but customer has a built-in unit so he has cabinet around the unit explained he would have to have that completely removed so I could install this properly because I cannot slide it in. They have to be set in. Customer understands he rather try the drawer first cause hes like it does not make sense to do. The rest of this does not fix the issueDispenser 803667. Order this and send to ownerWater pressure reducer 802254155p3 anchor ; states that autho needed"
We serviced a
GE DISHWASHER
Model DDT700SGNWW
Near Minneapolis, MN 55430
Nate
Job Details: 03/26/2024
Not draining. Found a broken drain pump. Replaced the pump. Drains great now. Noticed waterline to dishwasher was dripping. Used plumbers putty and fixed drip as well.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418UW4A
Near Brooklyn Center, MN 55430
Nate
Job Details: 03/26/2024
"Replaced drain motor, and now it drains awesome. Main wash motor never arrived at my home, but I didnt need it anyhow."
We serviced a
WHIRLPOOL DRYER
Model WGD6600WL0
Near Corcoran, MN 55340
Phillip
Job Details: 03/26/2024
The belt was broken and the idler was stuck. I used the kit and replaced everything. The dryer runs good.
We serviced a
THERMADOR++ REF BUILT IN++
Model T24IF70NSP/99
Near Medina, MN 55340
Phillip
Job Details: 03/26/2024
I took temp and the temp was 21 degrees. I powered the freezer of for 5 minutes then back on. After 15 minutes then compressor could not start and tripped the overload. The amp draw when it tried to start was 7.5 amps. I installed a new start device relay. The compressor came right on and draws 1.5 amps. No other issue found and all are running.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Stillwater, MN 55082
Hyrum
Job Details: 03/26/2024
"Customer states it sometimes doesnt drain and sometimes they have to cancel the cycle out to get it to drain again so that it will start running again. Put it into a test mode and tested the drain and it did appear to drain, but it was kind of weak and slow and had a stored error code for failure to drain.went ahead and pulled the machine out and pulled the pump off and there were some gunk inside of the pump and it seemed like it was not 100% freely spinning. Went ahead and cleaned out the pump housing and replaced the pump. Used my vacuum to clean out drain hose and reconnected. Tested and it seems much much better now."
We serviced a
MAYTAG WASHER
Model MAV6000AWW
Near Maple Grove, MN 55369
Phillip
Job Details: 03/26/2024
The washer was making noise. I took the drain pump apart and found something stuck inside. Now the washer sounds good.
We serviced a
LG WASHER
Model WM3670HWA
Near Eden Prairie, MN 55347
Delton
Job Details: 03/26/2024
"Replaced drain pump, old was defective, customer accepted estimate, tested the new pump and checked for any leaks.
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Clear Lake, MN 55319
Brandon
Job Details: 03/26/2024
"Returned, installed the new board, door latch and clip. Cycled and tested. Ran the calibration cycle. Unit operated as is should."
We serviced a
GE DISHWASHER
Model GDT655SGJ0BB
Near Oak Grove, MN 55303
Phillip
Job Details: 03/26/2024
The board was not sensing the door was closed. There was a communication issues between the board and UI. I replaced the board and it working great
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Chanhassen, MN 55317
Adam
Job Details: 03/26/2024
Unit giving a code. Installed new display board and control board. Tested and the unit is working great now.
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Minneapolis, MN 55449
Hyrum
Job Details: 03/26/2024
"Installed new sensor and tested. Customer says that the machine has been working since our last visit so I think with the fiddling I did with the sensor last time that was probably all I needed. At this point it seems to be working correctly. Customer said it was making a little bit of a noise, but I leveled the machine, and it stopped making a noise."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Elk River, MN 55330
Phillip
Job Details: 03/26/2024
The ice maker does not fill with water. The water line was slightly frozen. I thawed out the line and verified the heater is coming on. The ice maker is working now.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Saint Michael, MN 55376
Phillip
Job Details: 03/26/2024
"I checked everything over again and still found nothing out of place or broken. I replaced the clutch, slider and stator then calibrated the washer. I started the on a 27 minute quick wash and it ran the whole wash cycle with no issues.
We serviced a
GE WASHER
Model GTW465ASN0WW
Near Saint Paul, MN 55118
Delton
Job Details: 03/26/2024
"Replaced water valve, tested the new part and checked for leaks, all systems checked out"
We serviced a
LG WASHER
Model WM4370HWA
Near Corcoran, MN 55340
Nate
Job Details: 03/26/2024
Not draining. Found a bad drain pump. Replaced pump. Drains great now.
We serviced a
GE REFRIGERATOR
Model GFSL6KKYELS
Near Excelsior, MN 55331
Nate
Job Details: 03/26/2024
"Water leaking bad from evaporator drain in FF section to the bottom of fresh food section. Found it needs new temp sensor, drain kit, and heater added on to heater assembly. Installed those things and steamed out drain. Now it drains great.
We serviced a
WHIRLPOOL DRYER
Model WED9400SW0
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/26/2024
"Customer states the unit is making a loud noise.Disassembled and checked found the idler pulley tight. Quoted the customer the drum roller, belt idler pulley kit. Customer approved, cleaned out the lint. Installed parts, reassembled. Tested no noise, checked the vent. 22.6Mph at the dryer 16.8 at the vent outside the house. Stuck my hand in the vent and there is some build up, informed the customer the vent should be cleaned at some point
We serviced a
BOSCH REFRIGERATOR
Model B36CL81ENG/03
Near Lakeville, MN 55044
Delton
Job Details: 03/26/2024
"Customer said ice maker worked for about a week after I was here previously. Then stopped. Customer then had their reverse osmosis system installed a waterline kit to the refrigerator. I tested and water from dispenser and seems good. I called Bosch and run ice maker though test and it did cycle and fill. Bosch thinks its a faulty ice maker as all the controls (logic board) is built in the ice maker.Bosch Suggested replacing ice maker again since it did cycle, drop ice and fill.Get autho for another ice maker? Or do we order it? Ice maker 12028493; saved tckt , states that autho needed"
We serviced a
INSIGNIA WASHER
Model NS-TWM41WH8A
Near Chaska, MN 55318
Adam
Job Details: 03/26/2024
Customer complaint is unit not spinning or agitating. Disassembled unit unhooked belt from basket. Couldnt even spin it by hand found that the clutch assembly is all bound up. Theres nothing in between the basket and the tub so its within the clutch itself. Quoted repairs customer they will think it over and let us know.; ordrng 1 12938000000408 (Clutch assembly)
We serviced a
GE REFRIGERATOR
Model GNE25JSKCFSS
Near Becker, MN 55308
Brandon
Job Details: 03/26/2024
Customer states the unit is not cooling. Removed the freezer drawer and back cover found the evaporator was warm nothing happening. Pulled the unit out and checked out the compressor and it was not running unplugged and plugged in the unit and the compressor started up. The unit started cooling. Waited a while and the unit did not shut off it continued to cool. Quoted the customer a new board. Customer approved. Ordered part ; ordrd 1 WR55X26586 (Board)
We serviced a
FRIGIDAIRE WASHER STACKED++
Model FLCE7522AW
Near Minneapolis, MN 55441
Nate
Job Details: 03/26/2024
Not running. Has a worn down belt. Needs a new belt for the motor. 5304515831. Please submit to st and schedule return visit. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Victoria, MN 55386
Adam
Job Details: 03/26/2024
Customer complaint is lights are flickering can hear it click on off on off. Testing like a bad board. I dont carry this exact board. Ordered a new one and rescheduled customer.; ordrng 1 WR55X11098 (CONTROL BOARD - MAIN)
We serviced a
LIEBHERR++ REFRIGERATOR
Model CS1311
Near Minneapolis, MN 55405
Delton
Job Details: 03/26/2024
Ice build up on back wall of refrigerator. Called tech support and ran though diagnostics and they said there is a kit to fix this issue but have to take off the whole condenser off the back wall behind the refrigerator and splice in new sensor and fish it though the wall into the refrigerator cavity.Seems very labor intensive. Search for part and charge customer accordingly. Also schedule 2 hours.Fresh food Evap sensor 959008401; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/26/2024
"Returned with part, removed the lower shelf and drawers, removed the water filter unit. Removed old lines. Tried removing the ice maker, had to steam the ice maker compartment in order to remove the ice maker. Removed all the ice buildup in the ice maker. Showed the customer that their ice bin is broken on the back the customer will continue using until there is a problem. Flushed the water out of the dispenser making sure to get all the air out."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF
Near Maple Grove, MN 55311
Nate
Job Details: 03/26/2024
"Three parts that need to be replaced. In inner panel of the door, the outer metal panel, and the black plastic assembly inside the door, under the panel. That assembly is stripped out. Inner panel is warped and sits too far separate from outer panel when theyre attached. Outer panel is bent up. I wasnt able to get it back into form, and it is damaging cabinets. Also, because of door issues, dishwasher damages and warped their nice wood floors. Needs: 807545704, 154743503 and 154873805. ; O-emld tckt"
We serviced a
BOSCH DISHWASHER
Model SHX46L05UC/18
Near Eden Prairie, MN 55346
Adam
Job Details: 03/26/2024
"Customer complaint is theyll run the unit and after a little bit the drain pump will only run and then it wont fill or do anything pulled unit out on protective mat to inspect the pan underneath its full of water cleaned up some water ran the cycle and found that leaking from the heater diverter Motor will need the heater assembly hose clamps. Also, the filter inside the the unit is busted and needs one of them.; ordrd 2 00172272 (Hose clamp)s and 1 00219639 (Water heater) and 1 10002494 (Filter)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2045VS
Near Mounds View, MN 55112
Hyrum
Job Details: 03/26/2024
"Upon arrival, I removed the old compressor and flush the system with nitrogen. At this point, it seemed as though there could possibly be a blockage in the high side, and so I used high-pressure nitrogen to attempt to flush it out. It appeared to have worked, and I was able to get the blockage out-of-the-way. Replace the failed compressor with a new compressor and soldered it in. Check the seal system for leaks. Pull the vacuum and then charge the system with refrigerant. Let the machine run for a bit and check the freezer temperature at 37?. Everything seems to be working properly now. ; saved tckt , states that autho needed"
We serviced a
AMANA WASHER STACKED++
Model NFW7600XW00
Near Excelsior, MN 55331
Nate
Job Details: 03/26/2024
"A decent amount of play between tubs, and it shakes really bad when in spin. Ran through full service mode. Found a bad bearing assembly. Needs the bearing and tub assembly replaced. Please submit to AHS. ; saved tckt"
We serviced a
SAMSUNG DRYER STACKED++
Model DVE45R6300V/A3
Near Minnetonka, MN 55305
Nate
Job Details: 03/25/2024
"Dryer runs when you shut the door, even with power off. Found a stuck relay. Quoted to get the relay unstuck. They approved getting relay unstuck. Fixed board and it is working great now.
We serviced a
GE RANGE
Model JGB860SEJ6SS
Near Dayton, MN 55327
Matt
Job Details: 03/25/2024
WE HAVE DOUBLE OVEN AND TOP OVEN DOES NOT HEAT AND BOTTOM OVEN DOES NOT HEAT AT CORRECT TEMPERATURE. Found the top oven bake ignitor is out and the bottom oven bake ignitor is weak. Customer approved repairs. Installed new bake ignitors in both ovens and tested. Ovens are working great. Range is now fixed.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Oak Grove, MN 55303
Matt
Job Details: 03/25/2024
THE OVEN PORTION SMELLS LIKE GAS. They said they only smell it when there cooking. Customer has been staining in the basement for the last week or so. I inspected and tested oven and preheated to 350F and everything is working great. I explained to customer that its burning the fumes from the staining and isnt going to go away until they finish staining and air everything out.
We serviced a
GE REFRIGERATOR
Model PSI23SGNABS
Near Minneapolis, MN 55408
Adam
Job Details: 03/25/2024
Installed compressor from last diagnosis. Once installed tested units starting to cool and its under good pressure. Explain to customer can take up to 24 hours to cool
We serviced a
BEKO REFRIGERATOR
Model BFFD3624ZSS
Near Minneapolis, MN 55441
Nate
Job Details: 03/25/2024
"Icemaker fan sounds funny and Ice is all melted together. Found a broken I icemaker. Verified in test mode that other fans sound great. Water dispenses slow. Replaced bad main water valve. Now water flows much better. Still not perfect, but water coming to fridge is 40 psi. Replaced bad icemaker. Cycled it, it rotated and filled. Also, fridge not level. Leaning way back. I leveled it so its level now. Also, fridge was back against wall in alcove. Customer said its running constantly. Was set at 35 in ff. I set to 38, and pulled out 2 from wall."
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Minneapolis, MN 55416
Nate
Job Details: 03/25/2024
"Washer was banging around. Found the customer had washed a big thick bathroom rug without other laundry in it, which caused it to get out of balance. I told customer to be sure to have multiple rugs if theyre doing rugs, and to make sure things are evenly distributed. Also, advised to not put detergent cup in washer when its washing. Found the utility tub wasnt draining, and gave customer tips on how to get drain unplugged so water doesnt siphon back into washer. Inspected washer. It runs great. No other issues. Let it go through a full cycle on normal eco, full of towels and it ran great."
We serviced a
ASKO++ DISHWASHER
Model 492635/04
Near Minneapolis, MN 55401
Nate
Job Details: 03/25/2024
Customer had wet fingers when touching keypad and UI got super moist. It dried out and now it works great again. Told them we have 60 day warranty on labor if they have more issues of it getting too moist and not responding. For main UI.
We serviced a
BOSCH DISHWASHER
Model SHX55R55UC/64
Near Minneapolis, MN 55417
Hyrum
Job Details: 03/25/2024
Pulled the machine out and took off the base. Replaced the sump seal and re-assembled the machine and reinstalled. Test the machine and it appears to be working correctly at this time.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Avon, MN 56310
Brandon
Job Details: 03/25/2024
Returned installed the new wire and heat element. Cycled and tested ran unit to get rid of burn off smell of the heat element.
We serviced a
SAMSUNG DRYER
Model DVG41A3000W
Near Minneapolis, MN 55412
Nate
Job Details: 03/25/2024
"When you try and run the dryer, it makes a humming sound but wont run. Prior, it made a loud rumbling sound. Customer said that something was stuck in the lint trap and his cousin used a ruler to push it down. His auntie says that it shakes. I took dryer apart and found a black sock stuck in blower wheel housing and wrapped around blower wheel. Was able to unwrap sock from blower wheel and clean out other debris. Now filter goes all the way down and dryer runs nice and quiet."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Elk River, MN 55330
Matt
Job Details: 03/25/2024
Theres an error flashing on the display, but its from the lid being opened with water in the drum. I ran washer through service diagnostics and theres no other errors and everything worked great. I started a quick wash cycle and it filled, agitated, drained and spun and sounds completely normal. Washer is testing good and I cant get it to make any abnormal noises. I tipped washer up and inspected underneath and all looks good."
We serviced a
VIKING++ RANGE
Model VIKING
Near Elk River, MN 55330
Phillip
Job Details: 03/25/2024
"The front middle burner does not lite and the 2 ovens do not lite. I cleaned the burner and had to replace both igniters. All tested good now.
We serviced a
GE RANGE
Model 790.71322700
Near Minneapolis, MN 55406
Delton
Job Details: 03/25/2024
"Replaced weak igniter and repaired control board. Customer approved estimate, tested oven , works good.
We serviced a
GE ICEMAKER++
Model UCC15NPRBII
Near Waite Park, MN 56387
Brandon
Job Details: 03/25/2024
"Returned with part, installed part, turned the unit on and waited the unit started making ice. Let the customer know that they should let it fill up with ice and throw the first batch out."
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/07
Near Minneapolis, MN 55405
Delton
Job Details: 03/25/2024
"Replaced heat pump/washer motor, tested and dishwasher is working good.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Minneapolis, MN 55424
Delton
Job Details: 03/25/2024
"Replaced control panel and it did come on but only searching for WiFi and all other buttons not responsive. Found that also the main control board was bad because until I replaced both main control and panel before the washer finally would power up. I gave discount and customer approved the extra charge for the main control board.Tested and dryer now powers on, all fucntions are working. Dryer is cycling heat normally. Dryer is working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF3
Near Lakeville, MN 55044
Delton
Job Details: 03/25/2024
"Drawer still slides out easily. Replaced ice maker, tested and it cycles and fills. No leaks. Ice maker is working good and door should no longer stick/hard to pull out. Refrigerator is working good.
We serviced a
GE WASHER
Model GTW680BSJ3WS
Near Ramsey, MN 55303
Phillip
Job Details: 03/25/2024
The water valve was leaking water. I replaced the water valve. The hot water hose was rusty but I got it loose. Tightened both hoses and no leaks now.
We serviced a
WHIRLPOOL RANGE
Model KEBS109BSS00
Near Waite Park, MN 56387
Brandon
Job Details: 03/25/2024
Customer states the unit is not hold the temp or preheating very fast. Found the customer had layers of tin foil on the bottom of the oven. Ran the unit with the tin foil. It was slow and did get to the desired temp. Told customer there should not be any thing on the bottom of the oven. Foil was removed the unit worked better had no issues keeping the temp.