We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Golden Valley, MN 55416
Nate
Job Details: 03/16/2022
Has a torn boot. Ordered a new one. Coming back to install. ; ordrd 1 DC97-18094B (Door boot)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
Needed to cut a zip tie. Everything works great now.
We serviced a
THOR RANGE - ELECTRIC
Model n/a
Near Minneapolis, MN 55415
Nate
Job Details: 03/15/2022
Had a random bolt hanging down. Removed bolt that must have fallen in there at factory. Everything looks good. Missing power cord.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEWW/AA
Near Chanhassen, MN 55317
Nate
Job Details: 03/15/2022
"Piece on top that pulls door in and latches it is completely broken off, along with the hard plastic from the door itself. Needs new door. Please submit for authorization. ; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model EW28BS85KS8
Near Excelsior, MN 55331
Nate
Job Details: 03/15/2022
"Not cooling. Customer put in a new control board today. I verified heater works and bi metal good. Steamed a ton of ice off evap. All tests pass. Customer will watch it for drips when it goes into defrost, just to confirm its defrosting, by looking under front. Runs great now."
We serviced a
LG RANGE- ELECTRIC
Model LDE4413ST/00
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
Customer states that the unit front right burner is touchy found nothing wrong with it. It is touchy but being most common to use and the style the nubs turn easy. The timer sometimes stays on and wont turn off. When I was there couldnt get unit to act up. If acts up will Need EBR80595302 control board ordered and rescheduled. ; schdld next appmnt for 3/18 FRI !
We serviced a
GE RANGE- ELECTRIC
Model JB645RK8SS
Near Excelsior, MN 55331
Adam
Job Details: 03/15/2022
"Unit kept blowing the circuit breaker on broil. Tested in bake works just fine even up to 500 degrees and also tested all the burns on at once and bake works just fine. Broil works for a while then will blew the circuit. Unhooked the purple wire to the broil element and ran and unit worked just fine. Ordered broil element and control board; ordrng 1 WB27X42666 (Control board), ordrd 1 WB44X26638 (Broil element)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFB
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
Customers complaint with the microwave is when they use it and makes a horrible noise and I was the smell of burning electronics. The noise filter board has failed. Parts are on order note this will take two hours as this model has no quick access to the filter board.; ordrd 1 5304492543 (Filter board)
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
Water was leaking from the wash motor and floating seal. I replaced the pump and seal that all came together. I ran and it never leaked.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7120HW0
Near Albertville, MN 55301
Phillip
Job Details: 03/15/2022
The washer is getting the f7e3 shifter error. I made sure the basket and wash plate spin free and nothing is stuck under them or on the side. I cleared the error codes before I run a test. I ran calibration and a diagnostic cycle twice. Im getting the same error every time. I tested the shifter clutch and connections just like it says to. Everything is testing good. I did find the screw that jolts the rotor on a little loose. I tightened the screw but still getting the error. I need to order the control. Main control W11419051; ordrd 1 W11419051 (Control)
We serviced a
GE WASHER FRONT LOA
Model GFW510SCN2WW
Near Champlin, MN 55316
Phillip
Job Details: 03/15/2022
The washer will start for a few seconds then shut off and says done. I found a few error codes for the accelerometer fault. I tried to run a spin test and nothing happens. I checked the main board and accelerometer for loose connections and all is good. Please order the board and accelerometer. 61 59 9 19 WH03X33657 AccelerometerWH22X32058 main control board; states that autho needed
We serviced a
GE DRYER- GAS
Model GFD55GSSN0WW
Near Andover, MN 55304
Phillip
Job Details: 03/15/2022
The customer said the dryer heats but takes a long time to dry. The dryer vents through the roof. I tested the dryer air flow from inside and it was poor. The dryer heats up fast then cycles off fast. I pulled the vent off and now it was working good. I advised the customer the dryer is good but the dryer duct needs to be cleaned.
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Coon Rapids, MN 55433
Phillip
Job Details: 03/15/2022
I found the check ball was sitting in the bottom and the filter was loose. I found the filter cover was missing and all the screws are missing. Im ordering the cover and screws. ; ordrd 1 WD12X10356 (Cover inlet) and 2 WD12X10356 (Screw)s and 1 WD02X10067 (Screw)
We serviced a
KENMORE REFRIGERATOR
Model 106.545424
Near Brooklyn Park, MN 55443
Phillip
Job Details: 03/15/2022
Water was leaking from the ice mold. I replaced the ice maker. I also replaced the filter for the customer. The customer had the filter. I purged 3 pitcher full of water. I subtracted $80 from the total. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3770HVA
Near St. Louis Park, MN 55426
Nate
Job Details: 03/15/2022
"Tension springs broke and the bearing is detaching from tub. Lots of vibrating from the bad bearing, which most likely caused the springs to break and the tub to drop. Customer is going to buy a new washer."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS/XAA
Near Waconia, MN 55387
Adam
Job Details: 03/15/2022
Unit was not cooling on Friday unplugged unit and plugged back in and now everything is fine since Saturday. Compressor was drawing the correct amps. No error codes are showing also. If continues good chance needs a main control board and inverter board.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US/AA
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
"Getting leak error and drain pump is constantly running. I found that the drain line, waterline, power cord are all foamed in and cant pull out dishwasher. I informed customer that somethings might break on dishwasher as i would have to force dishwasher out to diagnosis it. Customer was aware and wanted me to proceed. I cracked dishwasher drain line but able to get dishwasher out but other hoses and power cord would have to be replaced/ripped out. Found that was leaking from motor/sump, could see water marks and wet streaks.."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF393BTPAWR/A2
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2022
Found that bearings are bad to the point that the rotor is rubbing against the stator (motor) causing it not to spin and giving the error. Due to costs to parts/repair customer declined and will purchase new one.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MAV6300AWW
Near Burnsville, MN 55337
Delton
Job Details: 03/15/2022
Timer never stops and constantly run though every cycle. Also agitates immediately even while filling. Timer is bad. Ordering part and rescheduling.; ordrd 1 Wp22003393 (Timer)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XL2
Near Lakeville, MN 55044
Delton
Job Details: 03/15/2022
"Found that the washer is getting bracket speed fault. Actuator is bad. Replaced actuator, tested and washer completes diagnosis and no errors. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT1101CW/00
Near Rosemount, MN 55068
Delton
Job Details: 03/15/2022
"Found that previous company replaced tub to drain pump hose and it popped off. I showed customer and explained that strong clamp had to be used because from the manufacture its glued in place as well as the spring clamp. Customer approved estimate. Added new tightened clamps, tested and no leaks. Washer is working good.; used 2 CLAMP (43263 1.75 CLAMP) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55426
Nate
Job Details: 03/15/2022
"The microwave died when the customer opened the door while it was running. Microswitches were due for a replacement, and fuse blew. Replaced all, runs and heats great now.; used 1 MICRO2 (20 AMP FUSE), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW
Near Minneapolis, MN 55419
Nate
Job Details: 03/15/2022
"Iced up behind evaporator cover. Ended up finding a bad fuse, which didnt allow heater to come on. Replaced thermistor, installed drainage kit. Needs new fuse though. Im coming back Thursday to install that. Will charge same amount as quoted.; schdld next appmnt for 3/17 THU !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Minneapolis, MN 55417
Nate
Job Details: 03/15/2022
Water line froze up a little again. Used steamer to get water flowing again. Also recommended customer leave little dispenser light on too. Works great now.
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEMMWW00
Near Minneapolis, MN 55405
Nate
Job Details: 03/15/2022
"Not cooling in fresh food section. Has a bad evaporator fan. Ordered new one, coming back Thursday to install. ; ordrd 1 WP2315539 (Evaporator fan)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Sartell, MN 56377
Seth
Job Details: 03/15/2022
"Not starting and leaking. Parts needed 807545704 - user interface with membrane back-ordered no on hands at Frigidaire, 5304514670 - main board back-ordered no on hands at Frigidaire. Please source parts or submit to autho. Unit will need to be uninstalled as they unplugged it from the wall behind it.; saved tckt , states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DWO
Near St. Cloud, MN 56303
Seth
Job Details: 03/15/2022
"Loud during agitating, motor is bad for sure it makes noise when you spin it by hand with the belt off. There is another noise I believe is in the gearbox but I cannot duplicate or hear it with the motor noise. W11283592 - back ordered please source. W10721967 - May fix the gearbox noise but Im not confident, I think its in the agitation gear set, spin is quiet.; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Big Lake, MN 55309
Seth
Job Details: 03/15/2022
Wont heat. I checked the dryer and found the ignitor was not glowing but power was present. Parts on order.; ordrd 1 WE4X448 (Flame detector) and 1 WE04X25996 (Ignitor)
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Monticello, MN 55362
Seth
Job Details: 03/15/2022
Ordered touchup paint for the new appliance through the manufacturer.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11078832700
Near Eden Prairie, MN 55346
Adam
Job Details: 03/15/2022
Door wouldnt shut. Needed to replace the door latch. The hinges also were bad. I repaired and adjusted the hinges the best I could get and now its shutting good and not putting to much pressure on the door it self; used 1 279570 (LATCH KIT) from stock
We serviced a
GE REFRIGERATOR
Model PVD28BYNCFS
Near Clearwater, MN 55320
Seth
Job Details: 03/15/2022
Freezer door not closing. This model had drawer closure mechanisms that needed to be reset. I reset them and tested. TB12-21 issue was resolved.
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2022
The universal fan has to much movement in the shaft. The shaft moves forward and the fan runs the back. Im ordering the oem part. ; ordrd 1 5304436055 (Fan moto)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/14/2022
Removed control board to send for repair
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/14/2022
"I replaced the UI and the control board. I tested the dishwasher, it is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model B
Near Elk River, MN 55330
Seth
Job Details: 03/14/2022
Customer complaints that the button fell off their user interface and they could no longer push the button on the control board to get it to start. Upon arrival and inspection I found it needed to use it interface and a control board. Both have been discontinued. The rear main bearing has one 16th to 1/8 and sl.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Found the unit was making a terrible noise when first starting. Tested the drain pump and tested fine. Went through diagnostic and found during the circulation pump test it would make the noise. Found the DD31-00013B wall spray arm motor was making the noise. Ordered part and rescheduled customer ; ordrd 1 DD31-00013B (Spray arm motor)
We serviced a
GE MICROWAVE
Model CSB912P2N2S1
Near Golden Valley, MN 55422
Nate
Job Details: 03/14/2022
Microwave working fine.
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2CC
Near Minneapolis, MN 55404
Nate
Job Details: 03/14/2022
"Dryer hums but doesnt run. I took it apart, motor is shot. Also, has a broken bearing assembly. Quoted customer for a new motor and bearing. Also showed them the extra long vent and told customer best to replace it with rigid vent, shorter vent too.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVSS2
Near Minneapolis, MN 55417
Nate
Job Details: 03/14/2022
Leaking from float area. Did not replace this part last time. Could do gasket or float assembly 8193506. WP8531743 is gasket. Customer is going to replace gasket themself. No trip charge.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Eagan, MN 55123
Nate
Job Details: 03/14/2022
The normal wash wasnt working but all other cycles worked. Replaced the main control board. Ran it on different cycles. All works great.
We serviced a
GE WALL OVEN- ELECT
Model PT7800SHSS
Near Chaska, MN 55318
Adam
Job Details: 03/14/2022
Replaced the door front and now customer doesnt have a dent any more on the front of the door. Customer has super happy and also showed him if he ever wanted to clean it how to.
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/01
Near Minneapolis, MN 55437
Delton
Job Details: 03/14/2022
Found that the heater is bad. Doesnt ohm out. Gave estimate of 333.76. CUstomer will think about it and they think they may have had a extended warranty play when they bought it. Customer will call back if they want to proceed.
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN3WW
Near Eden Prairie, MN 55346
Nate
Job Details: 03/14/2022
"Washer has been run 10 times since they bought it last week, and 8 of those times it has banged around. I took off the top of the tub and made sure the balance ring alignment markers and they are perfectly matched up. No transportation hardware. Spoke with GE tech support. They explained that on this particular model, the only way to mitigate the banging is to put on 1)Deep rinse and also 2) Deep Fill, so that it can move clothes around before going into spin. It fills all the way to the top then during the soak and wash portion too. Uses a ton of water. Nothing else customer can do than that. No error codes when in test mode. Customer plans to pause during spin if she has to to redistribute clothes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYW6
Near Excelsior, MN 55331
Nate
Job Details: 03/14/2022
"Dishwasher had standing water in it. Ran it a few times, adjusted drain line so there shouldnt be back flow now. Possibly had back flow. Drain line was low. Runs, heats, circulates and drains great. Drain pump sounds good. Dont see anything to fix."
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"Washers two weeks old makes a squeaking noise during agitating. If I have no oil to surge on belt. Everything look good I tested it and the gearbox is bad sounds like it has no oil in it.
We serviced a
GE RANGE- ELECTRIC
Model JT5500SF4SS
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
"F97 error, both fans worked while I was onsite the lower shuttered and took a few tries. Parts on order; ordrd 1 WB26X24020 (Upper fan) and 1 WB27T11463 (Upper hall) and 1 WB26X35089 (Lower fan) and 1 WB27X28659 (Lower hall)"
We serviced a
GE REFRIGERATOR
Model GFD28GYNFS
Near Corcoran, MN 55340
Adam
Job Details: 03/14/2022
Unit was making a lite humming noise and rattle noise. Found that the compressor line was rattling on the side of the access panel. Repair where the line went and everything sounds normal. All you hear is the compressor
We serviced a
MAYTAG WASHER FRONT LOA
Model NOTAVAILABLE
Near Lakeville, MN 55044
Delton
Job Details: 03/14/2022
"Found that the hose that connects bleach tray to bottom of tub (old Maytag washer) clap was loose. Tightened clamp, Tested and no more leaks. Washer is workin good.Model and serial number tag was been painted over and when trying to scratch off paint it ruins the model number tag. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Farmington, MN 55024
Delton
Job Details: 03/14/2022
"Replaced top control panel, part was supplied and shipped to customer. Tested and dishwasher is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAEW/AA
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/14/2022
"Replaced ice maker, tested and it cycled and filled. Ice maker is working good."
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/14/2022
Replaced display/control board and now everything is working great. Tested all the functions and every thing is good. Used part WB27x33125
We serviced a
GE FREEZER
Model FUF21DLRBWW
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
"Customers complaint is freezer does not get down to temperature selected on the door. The customer has the freezer set to -6?. At -6? ice cream was melting, bread was not frozen and meat was soft. They had a thermometer inside in the coldest it would get to was 12?. They said it was actually up to round 22? but when they took the food out it got colder. I put a thermocouple inside on the back panel and waited 30 minutes. The temperature only got to 9?. I removed the evaporator cover and found that the evaporator has a partial frost pattern. I put the freezer into a diagnostic mode so the compressor ran on high speed. After half an hour I still do not get a full frost pattern.
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Osseo, MN 55311
Phillip
Job Details: 03/14/2022
"The center flapper strip is broken. I also found frost coming out the fresh food evaporator cover vent holes. The fridge will need the add evaporator heater, defrost sensor and the drain kit plus the flapper. He was ok with the repair. Please get parts and call the customer with the estimate and return date. Lock box code 8020Flipper DA97-07661CSupco heater Defrost sensorDrain kit ; states that autho needed"
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/14/2022
Last visit I replaced the inverter. Its cooling good . Today I replaced the ice maker and water valve. The customer was unable to turn the water on so I could test. He will hook water back up and test later.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45R6100AP
Near Minneapolis, MN 55436
Phillip
Job Details: 03/14/2022
I verified the door seal was ripped. I replaced the door seal and tested with water. No leaking.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF1
Near Blaine, MN 55449
Phillip
Job Details: 03/14/2022
The fresh food section was not cooling well. I found and verified the freezer fan was not working. I replaced the fan motor. The fresh food section is now getting cold air.
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The customer said that the drain issue has been intermittent issue. I removed part of the drain hose that was extended and found a chunk of glass in the hose. I removed the hose extension because it was not needed and would just cause future drain issues. I filled and drained the dishwasher twice and its draining good both times.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Rogers, MN 55374
Phillip
Job Details: 03/14/2022
The dishwasher will fill with water and then the wash motor just hums. I found water is leaking from the heater and is leaking water into the motor. The dishwasher made need other parts but for sure it will need the motor sump assembly W11416362 and the new heater assembly W11537778.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Otsego, MN 55301
Phillip
Job Details: 03/14/2022
The ice maker does not make ice. I removed the bucket and found ice build up all around the ice maker. This model needs the ice maker kit. I advised the customer that the ice maker kit is not covered by warranty because its a manufacturer defect . Please look up parts and contact the customer. The ice bin is also cracked and that will need to be replaced. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near St. Cloud, MN 56301
Seth
Job Details: 03/14/2022
Ice-maker frosts over and stops working. This is a known manufacturer defect please reach out to autho and notify customer of outcome.; saved tckt
We serviced a
DANBY REFRIGERATOR
Model DWC512BLS
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2022
"Condenser fan running loud. Needs DG7-2.1. Part is nla put into auth part number is DG7-2.1DW can you try and locate?; saved tckt , states that autho needed"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.287327
Near St. Louis Park, MN 55426
Nate
Job Details: 03/11/2022
"Not spinning or agitating. Found a broken coupler and motor. Quoted, customer will buy a new one."
We serviced a
GE DRYER- ELECTRIC
Model DDG8580SAMWW
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Dryer wasnt drying efficiently and customer also stated making noise when has load of towels or clothing. Found the airflow wasnt the greatest and customer needed to get the vents cleaned. The noise was from the sliders on the front bearing needing to be replaced. Replaced sliders and cleaned unit. Everything is working good and customer scheduled a vent cleaning company to come out. Used 2 of WE1M504 and 2 of WE1M1067; used 2 WE1M504 (WHITE GLIDE), and 2 WE1M1067 (GREEN GLIDE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
Unit was warm and wasnt cooling. Compressor wasnt running or the fans on arrival. In test mode the compressor would run and coil unit. Found that it needs a new control board WP697772W10843055; states that autho needed
We serviced a
GE REFRIGERATOR
Model GWE19JGLTFWW
Near Minnetonka, MN 55305
Nate
Job Details: 03/11/2022
"Not dispensing water. Spoke with GE tech support. They had me check dc voltage at the board, and it sends right dc voltage. But water valve doesnt receive voltage when you press dispenser button. There is an RFID board that they said will need to be replaced, but first try the water filter bypass. I need the RFID board, bypass (please order two), and a new main board they said just to be safe. Only install main board if RFID board doesnt fix it. Wr55x40526WR17X33825WR55X35485; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said while the dishwasher was running they got the LC fault code. They unplugged dishwasher and have not tried it since. I plugged the dishwasher in and pulled it out. I ran the dishwasher with soap but never saw it leak. I could see some soapy water left over from when it leaked. It just never leaked . Advised the customer to use the Finish soap tablets.
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Maple Grove, MN 55311
Phillip
Job Details: 03/11/2022
"There is frost building up in the fresh food evaporator cover and ice on the bottom. It will need the defrost sensor, drain kit and add on heater. Please build quote and call the customer. Also remind them to have it off and does open for at least 24 hours. ; states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPQ4
Near Maple Grove, MN 55369
Phillip
Job Details: 03/11/2022
The customer said the dishwasher does not clean well and the soap lid does not open. I found a lot of soap build up around the soap lid latch and that was keeping from opening. I cleaned the lid latch and now the dispenser lid opens in the cycle. The water is very hard . I advised the customer to have the softer fixed and use the soap tablets and not liquid soap. Also advised him to clean the dishwasher with vinegar.
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC/64
Near Burnsville, MN 55306
Delton
Job Details: 03/11/2022
Drain pump is always running. Found that the water valve is leaking into bottom pan to trigger leak switch. Replaced water valve and cleaned out water. Tested and dishwasher is running and working good. No leaks.; used 1 00622058 (INLET VALVE) from stock
We serviced a
BOSCH DISHWASHER
Model SHEM3AY55N/24
Near Minneapolis, MN 55430
Phillip
Job Details: 03/11/2022
The customer said the dishwasher was not draining so they tried to clean the sump. The customer removed the piece that covers the drain pump inlet and wasnt sure how to fit it back in. I put the part in where it goes and ran the dishwasher. The dishwasher filled with water and washed. I drain the dishwasher and it drains good. Im
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV448AEP/XAA
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The dryer was not heating at all. I found the heater coil was bad. I replaced the heater and now it heats good. I advised the customer to have the dryer duct cleaned. The heater is used was De486a. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG520S0AS2
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The customer said that every once and in while the bake burner will not lite. I made sure the storage drawer was not over packed. I replaced the bake and broil harness. The oven bake tested good.
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/11/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Rogers, MN 55374
Phillip
Job Details: 03/11/2022
The ice maker wont cycle. If I jumped t and h it will . It needs the ice maker. I am out of stock on my truck. Im ordering the ice maker. ; ordrd 1 W10884390 (Ice maker)
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT2500AAE
Near Big Lake, MN 55309
Seth
Job Details: 03/11/2022
"6-2095720 - seal and mount, 6-2040130 - bearing repair kit needed. Its a mess I will need a few hours and authorizations. The agitator is also sloping around and noisy 22003455; ordrng 1 6-2095720 (Seal kit) and 1 6-2040130 (Bearing repair kit) and 1 22003455 (Agitator), states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 11087557100
Near Maple Grove, MN 55369
Adam
Job Details: 03/11/2022
"Unit door wont stay shut. Did the latch kit to keep the door shut. Both cables for the door hinge where bad. Ordered them from Marcone and rescheduled customer to replace cable. 612-481-2390 Phil call this number on Friday for fallow up; ordrng 2 WP230131 (Cables)s, used 1 279570 (LATCH KIT) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFU11FK2AW3
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
I verified the fan motor was bad. I replaced the motor and now its working good. I also cleared all the ice build up. ; used 1 SM999 (EVAP FAN) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Saint Michael, MN 55376
Phillip
Job Details: 03/11/2022
The customer said after the washer and dryer were moved the washer will bang bad with smaller loads. The dryer is stacked on the washer so I could not remove the cover. I pulled the washer as dryer out and removed the rear cover. Nothing was loose and everything looked right. I did level the front foot . I ran a small load of rags on a spin and it was perfect with no banging.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/11/2022
"Replaced timer, replaced thermistor and cleaned out inside dryer last time. Tested and dryer is heating and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAEWW/AA
Near Chaska, MN 55318
Adam
Job Details: 03/11/2022
Tried the control board and had no luck. Unit needs new dispenser assembly ordered from Sundberg part number DA97-08680G. Unit inside ice compartment wasnt siliconed so will seal that on return visit to help with ice build up. ; ordrd 1 DA97-08680G (Dispenser assembly)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6670269
Near Saint Paul, MN 55106
Delton
Job Details: 03/11/2022
"Found that belt broke. Replaced belt, tested and dryer now tumbles and is heating and working good.; used 1 341241 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GDF535PGR0BB
Near Waconia, MN 55387
Adam
Job Details: 03/11/2022
Customers main complaint was food residue burning on to plates. When through test modes and everything mechanically was working perfectly. Water tested really hard. Also wasnt using a ride aid. Let customer know everything is testing good and I would try different soap like the finish line and also try to run under different cycles
We serviced a
KENMORE WASHER TOP LOAD
Model 110.8268382
Near Minneapolis, MN 55422
Nate
Job Details: 03/11/2022
"Not spinning or draining. Found a bad lid switch. Replaced, works great now. ; used 1 W10820036 (DOOR SWITCH) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF1SS
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Replaced broken door. Works great now.
We serviced a
GE WASHER TOP LOAD
Model WSM2700HFWWW
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Unit is a laundry center. Customer says it is shredding rugs and softer blanks and clothing. Per user manual it says to use full water and delicate cycle on for those clothing and she said she is doing those things. I looked for burrs and maybe there are some rough spots on the agitator. Agitator would need to be replaced.Agitator part# wh43x119 is back ordered.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS1
Near Rosemount, MN 55068
Delton
Job Details: 03/11/2022
"Found that the washer is not draining and wont advance to spin cycle. FOund that the drain pump filter was clogged with hair/debris. Cleaned out filter, tested and washer now drains and goes into spin cycle. Washer is working good. If problem continues would need to order drain pump assembly.Could not get contact owner since it was rental. Office please collect payment."
We serviced a
LG DRYER- ELECTRIC
Model DLE2512W
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
"The airflow is 20mph behind the electric LG dryer and 17 mph outside. Temps are 190-200 while running. Customer complaint is that it takes a few cycles to dry their clothes. I took dryer apart, it was packed with lint in bulkhead. I vacuumed dryer out, cleaned and oiled roller shafts. Runs at 23 mph now behind dryer. Heating great. If it still doesnt dry clothes, told customer to put their wet clothes in dryer and run it with vent disconnected. To double check and see if that makes a difference."
We serviced a
MAYTAG MICROWAVE
Model MMV5208WW1
Near Minneapolis, MN 55417
Nate
Job Details: 03/11/2022
Not heating and shuts off. Replaced bad magnetron. Runs great now and heats great.
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit had the lights on the side of the fresh food not working which are in a wired series. Also the freezer and top 3 right lights dont work which is in a series. One set went out then a few weeks later the other set. Has a bad bulb in the series. Quoted customer two bulbs. Customer rather try to do it themselves for now or just wait
We serviced a
DCS RANGE- GAS
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 03/10/2022
Door was off. Put door back on. Works great now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE WASHER TOP LOAD
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"Basement flooded raw sewage was present 2 1/2 to 3 inches deep. I spoke with Phil he will call the owner.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor and condenser fan running, but evaporator fan not running. Took back panel off, adjusted bracket so that fan blade could spin freely. Runs and cooling great now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF210ANW/XAA
Near St. Cloud, MN 56304
Seth
Job Details: 03/10/2022
"unable to diagnose, flooded basement.; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near Minneapolis, MN 55426
Nate
Job Details: 03/10/2022
"Compressor not running. Needed a hard start kit. Replaced, compressor is running great and cooling great now.; used 1 URCO410 (START KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model ksss42qkx00
Near Eden Prairie, MN 55347
Adam
Job Details: 03/10/2022
Unit wasnt making ice. Jumper the water valve from ice maker was getting 120v but the valve wouldnt work. Replaced valve and now its filling with water. Ice maker cycle on its own also. Used truck stock w10408179; used 1 W10408179 (VLAVE) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 11020722990
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
Not spinning or advancing drains but doesnt wash. Failed coupler was found along with damaged wires from a mouse. I repaired the wires and replaced the coupler. The washer worked perfectly I ran a ultra clean short wash cycle and watched it transition all the way to spin. ; used 1 285753A (DD COUPLER) from stock
We serviced a
KENMORE DISHWASHER
Model 66513255K114
Near Eden Prairie, MN 55346
Adam
Job Details: 03/10/2022
Unit had a black slime from soap. Ran unit and filled with suds. I cleaned the filter and sump as best I could and recommend on switching to the finish tablets and getting a dishwasher cleaner. Also found a piece of glass in the drain pump. Quoted customer and she rather see if she could get the dishwasher clean enough to keep or just replace unit
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Victoria, MN 55386
Adam
Job Details: 03/10/2022
wouldnt heat at all kept getting the error code 97. Which says lower cooling fan. Did all the test GE recommend all leads to replacing the fan and board on fan. Need to replace fan and board on fan; replaced 1 WB26X23613 (Lower cooling fan) and 1 WB27X23614 (Fan board) and now everything is working great
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VW0
Near St. Louis Park, MN 55426
Nate
Job Details: 03/10/2022
It cooling. Tried a pro41 but that only got the compressor to run for 5 min. So I put a hard start capacitor on and it ran great for an hour. Its cooling nicely in fridge and freezer. ; used 1 URCO410 (START KIT) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW1
Near Minneapolis, MN 55419
Nate
Job Details: 03/10/2022
"The washers tub was hanging down. It broke off the suspension rod. I replaced the four suspension rods and put on a regular wash cycle, and then a drain and spin. Works great now."