We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF4
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
"Customer complaint is, ICE MAKER IS NOT WORKING GOOD. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Found condensation on back of refrigerator right behind the ice maker. This has been a problem with these refrigerators and is a known defect. The insulation breaks down in the wall and causes the ice maker evaporator drain to freeze. ; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7300DW0
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
"Customer complaint is, HOT WATER KEEPS RUNNING INTO WASHER EVEN WHEN NOT IN USE. Inspected and tested. Found the fill valve has failed. Installed new fill valve and tested. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
BOSCH REFRIGERATOR
Model B26FT70SNS/03
Near Rogers, MN 55374
Matt
Job Details: 07/14/2022
Unit would have drawers in the fresh food area freezer randomly. Tested thermostats they tested good. Fan is running properly. Back evaporator looked good. The only thing I could find is the damper sticking right above the drawers which could cause it to freezer here and there. Ordered air tower. Installed new air tower. Refrigerator is now fixed.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN1RS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/14/2022
The drive pulley on the motor is loose and spins. It will need a new motor. I quoted the customer book price but there is a 10 year warranty on the motor. She is calling ge to find out how its covered and who can replace it. She will call us back if we can replace it under the warranty. Motor WH03X29524
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2022
"The dryer was running loud and making a thumping sound. I found a broken roller where the roller had actually broken off of the bearing. I replaced the bearing and also replaced and idler pulley that had loosened and was squealing and moving around. Used 4581EL3001E and DE634A. Vacuumed out dryer and oiled rollers. ; used 1 4581EL3001E (ROLLER), and 1 DE634A (PULLEY) from stock"
We serviced a
LG DRYER- GAS
Model DLG3744W
Near Mendota Heights, MN 55120
Delton
Job Details: 07/14/2022
Found that the squeaking was caused by front roller being locked up and rubbing on drum causing squeaking. Two front roller would need to be replaced. Customer is going to look around first since he has to find a new washer. He will call back if he wants to proceed with repair.
We serviced a
GE REFRIGERATOR
Model 106.749334
Near Saint Paul, MN 55102
Nate
Job Details: 07/14/2022
"Water leaking from freezer into fresh food, from the vents in the ceiling of fresh food. Found a sheet of ice on the bottom of the freezer, and the drain line for the evaporator frozen up. Steamed it all out, and installed a heat probe 819043. Now it drains great. ; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
GE DISHWASHER
Model PDT785SYN0FS
Near Corcoran, MN 55340
Phillip
Job Details: 07/14/2022
The dishwasher will not start a cycle. I found water sitting in the bottom and it would not drain out. The drain pump just clicks. I removed the drain pump and found 3 small pieces of glass stuck inside. I removed the glass. I filled it and let run. It washes and now drains good .
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3685TSA
Near Chaska, MN 55318
Phillip
Job Details: 07/14/2022
The complaint is the oven will not heat. I verified the oven will not heat on bake. After testing I found the bake ignitor was bad. I quoted the customer and she said ok. I replaced the bake ignitor. The oven now heats and it got to 350 when I tested it on bake. No more issues found. I used the part from truck stock. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/14/2022
The unit was off and completely defrosted. I removed the rear cover and put the fridge into defrost. The defrost heater came on. This model did not have the extra loop so it did not heed the add on heater. I did install the new sensor and all parts of the drain kit. The compressor was a little noisy but it came on it it started to cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/14/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door are missing. Installed grommet, bushing, door cam and freezer LED module. Refrigerator is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model SDG305DAWW
Near Minnetonka, MN 55345
Phillip
Job Details: 07/14/2022
"The rollers were loud. I replaced the 2 rear rollers and the idler pulley. It tested good now. ; used 2 WP37001042 (ROLLERS), and 1 WPY54414 (IDLER) from stock"
We serviced a
MAYTAG DRYER- GAS
Model SDG3606AWW
Near Minneapolis, MN 55421
Phillip
Job Details: 07/14/2022
The dryer would heat fine for a while then the ignition coils would not open the valve. I replaced the weak coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2277HS/01
Near Eagan, MN 55123
Delton
Job Details: 07/14/2022
"Getting TE error as soon as i power on washer. I replaced thermistor, tested and washer and all functions are working good."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A303
Near Andover, MN 55304
Matt
Job Details: 07/14/2022
"Customer complaint is, CLOTHES ARE NOT DRY. Inspected and tested. Found the vent was broken and shifted so no air could get through and the bulkhead and filter were plugged solid. Also the heating element, all 4 rollers and the idler pulley had failed.Installed new heating element, 4 rollers and idler pulley. Vacuumed out inside of dryer and fixed vent. Tested and dryer is heating great and cycling between 200F and 130F. Dryer is now fixed. ; used 1 DC97-14486AG (HEATER ASSEMBLY), 1 DE634A (PULLEY), and 4 4581EL2002h (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Lakeville, MN 55044
Delton
Job Details: 07/14/2022
"Found that the water valve not sending water to ice maker. Replaced water valve, tested ice maker and it cycles and fills. Refrigerator ice maker is working good.; used 1 242252702 (VALVE) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF0B
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2022
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the inside of dishwasher is really nasty and has buildup on all of the spray nozzles. The filter is plugged and all three spray nozzles are 50 percent plugged or more. Also the circulation pump sounds really bad. Repairs would be more than a new dishwasher. Customer is going to replace the dishwasher."
We serviced a
KENMORE RANGE- GAS
Model 790.790131
Near Saint Paul, MN 55104
Nate
Job Details: 07/14/2022
Oven taking long to pre heat and smells like natural gas when they use it. I put it on bake and the ignitor barely glows. Has a bad ignitor 5303935066. Replaced with 5303935066. Heated up with 5303935066 and it ignites great and heats great. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
AMANA REFRIGERATOR
Model ARB1917CW
Near Saint Paul, MN 55108
Nate
Job Details: 07/14/2022
"Rhine Ice built up in freezer. Needed to steam it out so door could close all the way. Put lubricant on the seal. Now it seals nicely. Before steaming it, the seal didnt seal all the way on the freezer. Also tightened screws because door is loose. Seals great now. "
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Little Canada, MN 55117
Nate
Job Details: 07/14/2022
Not cool in ff. 56 degrees. 11 in freezer. Huge frost ball built up on bottom of fresh food. No airflow. Icemaker not making much ice. Too warm to make ice. Handles falling off. Need service kit W11457241. Need new handle end caps and studs. Need 6 of these WPW10661886. W11499276 and 2 of these W11483532. ; O-emld tckt
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLES399DCC
Near Minneapolis, MN 55413
Nate
Job Details: 07/14/2022
"Found the switch was bad, also needed a nut for the new switch. "
We serviced a
SAMSUNG DRYER- GAS
Model DV433GTGJWR/A1
Near Minneapolis, MN 55416
Nate
Job Details: 07/14/2022
Replaced bad belt. Better belt. Vacuumed out. Runs great now. ; used 1 WP40111201 (BELT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB2040FQ1
Near Burnsville, MN 55306
Delton
Job Details: 07/14/2022
"Found that there several issues with this dishwasher. Motor is loud, soap dispenser wont open, console panel is cracked and hard to close door. Door seals worn, racks are rusting.Console panel 154486004; overlay 154577304; Door latch 154529404; motor 154859101; tub gasket 154827601; bottom gasket 809006501; soap dispenser 5304506521; lower rack 808602302; upper rack 5304498211; saved tckt"
We serviced a
GE DRYER- ELECTRIC
Model GHDN520GD0WS
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2022
"Found that belt broke and wont start. Replaced belt, tested and dryer is tumbling and working good.; used 1 137292700 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LTE5243DQ6
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2022
"Lid switch is broken. Custoemr approved estimate. Replaced lid switch, tested and washer now fills, agitates, drains and spins. Laundry center is working good.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV433GTGJWR/A1
Near Minneapolis, MN 55416
Delton
Job Details: 07/14/2022
Nate collected all payment under other work order.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Osseo, MN 55311
Phillip
Job Details: 07/13/2022
When I arrived I found both sections were not cooling that well but it sounded like the compressor was running. After running all the diagnostic test and the cooling test I found the freezer evaporator was not building up was the right amount of frost during the test. Advise the customer to give it 24 hours if it starts to work better it probably needs a rear main control board if it continues to not work properly then it would be a sealed system issue.
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model CER3525AAW
Near Otsego, MN 55301
Matt
Job Details: 07/13/2022
"Customer complaint is, OVEN WILL NOT HEAT UP. Inspected and tested. Found the bake element has failed. Installed new bake element and tested. Oven is working great. Oven is now fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Plymouth, MN 55446
Phillip
Job Details: 07/13/2022
The customer said after the cycle they notice some water under the door and could fell wetness on the door insulation. I ran for a bit and found no leaking. I found food in the spray arm jets. That will cause the spray arms to not spin and then water to leak out. Food stuck in the spray arms and I cant get it all out. Having the office ship the customer the spray arms. He can replace them . Lower spray arm W10803178Upper spray arm WPW10605345
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB200VQ0
Near Minneapolis, MN 55441
Phillip
Job Details: 07/13/2022
I found the heater was not getting the voltage out from the motor. I found the terminal on the harness to the motor was burnt. I replaced the terminal. Its heating now. If it happens again it needs a harness.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EW/A3
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2022
Found that heating element is bad. Customer approved estimate. Replaced heater and added periscope vent. Tested and dryer is heating and venting out good.; used 1 DUCT-18OFFSET (4396037RP 18 OFFSET) from stock
We serviced a
KENMORE DRYER- GAS
Model n/a
Near Saint Michael, MN 55376
Matt
Job Details: 07/13/2022
"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the thermal fuse has blown. Airflow on outside of house is 20 mph. Installed new fuse and tested. Dryer is heating great and cycling between 240F and 110F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA52M8650AV/A4
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/13/2022
The drain pump impeller was stripped off. I tried the Lg drain pump but it would just not fit. Im ordering the Samsung assembly. ; ordrng 1 DC97-19289F (Drain pump assembly)
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACWP/XAA
Near Brooklyn Park, MN 55443
Matt
Job Details: 07/13/2022
"Customer complaint is, DOOR AJAR LIGHT STUCK ON AND WATER IN CRISPER. Inspected and tested. Customer said the door alarm goes off randomly. This doesnt have a light or button for the door alarm and I never heard it go off the entire time I was there. I found the FF evaporator drain was plugged. Defrosted and cleaned drain, Installed new drain kit. Refrigerator is now fixed. ; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Minneapolis, MN 55448
Matt
Job Details: 07/13/2022
"Customer complaint is, LEAKING and the pod doesnt always dissolve. Customer said there would be a puddle on the floor after using. Inspected and tested. Dishwasher filled and started circulating, but then the pump would stop working. I could tap the side of the pump and then it would work again. It did this 4 times . Also the silverware conduit doesnt line up and is spraying water at the door, Im assuming this is why it was leaking, but I never saw it leak. I found a service bulletin for this exact problem with the circulation pump. They redesigned the pump. Part number WD19X25700 if they call back and want to do the repair."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV330AEW/XAA
Near Dayton, MN 55327
Matt
Job Details: 07/13/2022
"Customer complaint is, LIGHTS UP BUT DOES NOT START WHEN PRESSING THE BUTTON. Inspected and tested. Found the belt was broken and the idler pulley has failed and fallen off. Installed new belt and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Elk River, MN 55330
Matt
Job Details: 07/13/2022
"Customer complaint is, NO POWER KEEPS TRIPPING THE BREAKER AND IT WONT FINISH A FULL CYCLE. Inspected and tested. I started dishwasher and watched it for about 10 minutes and was working great. I ran dishwasher through service diagnostics and there was no errors and everything worked perfectly. The heater and circulation pump were on at the same time and it never drew more than 8 amps. I inspected main board and power supply connections and they all look good. Theres no water leaking anywhere underneath. Ive checked this thing out as thoroughly as I can and cant find any component thats failed. Its testing and working perfectly for me. Dishwasher is plugged into the same outlet as the garbage disposal. I recommended trying it with the garbage disposal unplugged. Customer said they already tried running it with a extension cord plugged in somewhere else and it still tripped it. I would be completely guessing to start replacing parts."
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Waconia, MN 55387
Phillip
Job Details: 07/13/2022
I found the dishwasher was very slow but draining. I found the hose was plugged. I blew into the hose until the obstruction was clear. Now it drains good.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SHZ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2022
Ran diagnostics and all functions are working good and no errors. I ran the sanitize cycle with pod just to replicate issue. As soon as soap pod dispensed there was a lot of soap suds so dishwasher was sucking air and not heating water.I showed customer the suds and recommended to change soap and/or check water softner if it is too soft the pod could be too much soap. Mechanically dishwasher is working good.
We serviced a
KENMORE REFRIGERATOR
Model 253.4474311
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2022
"Customer complaint is, NOT COOLING. Inspected and tested. Refrigerator was not running and the display just showed off. I couldnt get anything to change on the display. I had customer shut the power off for a couple minutes and then it turned on and started cooling. Customer was gone over the weekend when it died, but thinks they might of had a power outage. I advised customer to monitor it for a couple days and see if its working. If it does it again I think we should replace the board. Part number 297326501. "
We serviced a
MAYTAG REFRIGERATOR
Model MSD2572VEW01
Near Wayzata, MN 55391
Phillip
Job Details: 07/13/2022
I found the operating thermostat was shorting out. I replaced the thermostat and its working good. ; used 1 WP2315562 (COLD CONTROL) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Plymouth, MN 55447
Phillip
Job Details: 07/13/2022
I found the evaporator was frosted up. I put into a defrost and it started to defrost. I replaced the jazz board and made sure to program it. I initiated a long defrost. Advised to give it 24 hours to get back to normal. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
GE REFRIGERATOR
Model PFE28PSKHSS
Near Rosemount, MN 55068
Delton
Job Details: 07/13/2022
FF evaporator fan motor failing. Customer approved estimate. Didnt have part on tuck stock. Ordering part and rescheduling ; ordrd 1 WR60X26866 (Evap fan motor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/13/2022
"Replaced listed parts, tested and refrigerator shouldnt freeze up anymore. Refrigerator is cooling and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Mendota Heights, MN 55118
Delton
Job Details: 07/13/2022
"Replaced heater, thermistor, freezer door cam. Tested and refrigerator is cooling and door opens/closes and is working good."
We serviced a
BOSCH DISHWASHER
Model SHE68M05UC/47
Near Mendota Heights, MN 55118
Delton
Job Details: 07/13/2022
"Customer said several things are happening but main thing is that its not washing. Found that circulation motor is bad and not running, in test mode also heater is not working. Also the buttons will stick and the letters for cycles/options are fading and cant see what is being chose. Front LED display is dim and at times cant see anything. V.Console panel 00479139; motor 00665510; heater 00665511; front LED display 00497038; saved tckt"
We serviced a
KENMORE WALL OVEN- ELECT
Model 911.4042994
Near Saint Paul, MN 55105
Delton
Job Details: 07/13/2022
As im here i preheated oven to 450 degrees for over 40 minutes and didnt find any issues. All functions are working good. Customer said she was getting an issue when she was using self clean. I recommended to not use self clean and use oven cleaner and use the oven as normal and call back if problems persists.Oven is working good as im here.
We serviced a
GE RANGE- DUAL FUEL
Model ZDP486NDN1SS
Near Shorewood, MN 55331
Nate
Job Details: 07/13/2022
"Replaced thermostat but it was apparently missing some components so it didnt fix it. RJ is ordering the right part tomorrow, and we will need to reschedule customer. . ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Shorewood, MN 55331
Nate
Job Details: 07/13/2022
"There is actually a service bulletin on this that requires twin cities appliance to replace all 12 lights. I let customer know to contact them since its under manufacture warranty and AHS will not cover this. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Minneapolis, MN 55417
Nate
Job Details: 07/13/2022
"Customer was not aware that the fridge needed to be unplugged. We rescheduled for next Monday and he will unplug it and open doors Sunday morning.He also pointed out that crisper drawer cover is missing, and two rear wheels are missing. Bottom right door shelf is missing clear plastic, and mullion is broken. Needs inner part of mullion, a hinge, spring, and top cap of mullion. ; schdld next appmnt for 7/18 MON AM"
We serviced a
FISHER PAYKEL DRYER- ELECTRIC
Model DG60FA-US8
Near Minneapolis, MN 55417
Nate
Job Details: 07/13/2022
Replaced bad motor because it wasnt running. Runs great now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFG
Near Edina, MN 55435
Nate
Job Details: 07/13/2022
"Fridge has insulation broken down in fridge, water running down the back. Customer buying a new fridge."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MVWX655DW2
Near Maple Grove, MN 55311
Phillip
Job Details: 07/13/2022
I found the basket and drum are tilted forward and the drum hits the side cabinet walls. The rear suspension rods were bent. I replaced the rods and it was better but the basket was still not spinning round. I replaced the basket drive. I ran a calibration and auto test. Its much better now. I also raised the front legs so it was level.
We serviced a
AMANA DISHWASHER
Model ADB1200AWS
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2022
Replaced latch. Drain pump works great. Everything running well now.
We serviced a
KENMORE REFRIGERATOR
Model 79572043112
Near Saint Paul, MN 55108
Nate
Job Details: 07/13/2022
"Freezer warm and water pooling on bottom of fresh food. No frost on either evaporator even though compressor and fans running. Steamed out plugged drain line, but it also has a sealed system issue."
We serviced a
ELECTROLUX RANGE- GAS
Model EI30GS55JSC
Near Minneapolis, MN 55439
Nate
Job Details: 07/11/2022
Not igniting on front left. Replaced a bad orfice and ignitor. Works great now.
We serviced a
GE DRYER- ELECTRIC
Model Dhdsr46eg6ww
Near Albertville, MN 55301
Matt
Job Details: 07/11/2022
"Customer complaint is, START BUTTON IS BROKEN AND PUSHED IN. Installed new start switch and tested. Dryer is working great. Dryer is now fixed. ; used 1 SWITCH-PUSH (PUSH BUTTON SWITCH) from stock"
We serviced a
LG DISHWASHER
Model LDT5665BD
Near Saint Michael, MN 55376
Matt
Job Details: 07/11/2022
"Customer complaint is, POWER, HEAR CLICKS, BUT NO DRAINING AND SMELLS SMOKE. LE ERROR CODE. Inspected and tested. The motor is sparking and smoking and the connector is melted. The wash motor and wiring harness are bad. "
We serviced a
HAIER REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 07/11/2022
"Water was leaking from frozen fill tube. Replaced the parts selected in SD. Cycled the icemaker, filled with water great. No leaks.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SPEED QUEEN WASHER FRONT LOA
Model AWN432SP113TW04
Near Saint Michael, MN 55376
Matt
Job Details: 07/11/2022
"Customer complaint is, MAKING A RACKET AND SMOKEY. Inspected and tested. Found the belt was melted completely through and the top of the drain pump is melted from the belt. Installed new belt/pump kit and tested. Washer is working great. Washer is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Burnsville, MN 55337
Delton
Job Details: 07/11/2022
Found that dishwasher is leaking from Diverter seal. Ran diagnostics and had heater error. Im assuming that water leaked out enough to where dishwasher didnt detect heat and shut off heater. I ran test and heat does get hot. I tried seal and it still leaks. Motor/sump assembly needs to be replaced. Sump assembly w10902372
We serviced a
GE RANGE- GAS
Model JGBP28MEM5BS
Near Minneapolis, MN 55408
Nate
Job Details: 07/11/2022
"Door lock works great and oven ignites great, preheated to 350 perfect."
We serviced a
GE MICROWAVE
Model JVM3160RF5SS
Near Otsego, MN 55374
Matt
Job Details: 07/11/2022
"Customer complaint is, DEAD. Inspected and tested. Found the fuse was blown because one of the door switches has failed. Also the switch holder is wore out.Installed new holder, 3 switches and 1 fuse. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH), 1 MICRO2 (20 AMP FUSE), and 1 WB06X10610 (SWITCH HOLDER) from stock"
We serviced a
LG WASHER TOP LOAD
Model WKE100HWA
Near Saint Paul, MN 55106
Nate
Job Details: 07/11/2022
Replaced broken drain line. Drains great now with no leaks. Had to use air sled because unit was not pulled out and dryer was still on top. Called to run payment but they were in a store and asked if they could call back to make the payment. $256.34
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2033VP2
Near Minneapolis, MN 55418
Nate
Job Details: 07/11/2022
"Icemaker ticks and grinds when you cycle it. Gears are stripped. Replaced Icemaker with the one we carry which is well under the part authorization amount. Cycled it, runs great. Filled with water. ; used 1 5303918277 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Plymouth, MN 55441
Phillip
Job Details: 07/11/2022
The dishwasher fills with water but does not pump water. I found the wash motor is locked up. I do not carry that motor. Wash motor WPW10510666; ordrd 1 WPW10510666 (Wash motor)
We serviced a
LG DRYER- ELECTRIC
Model DLEC888W
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
I explained the settings to the customer and how on all of the sensor cycles the temps are not adjustable. Only the manual warm setting can be adjusted. The high temp was 201 and the low setting temp was 166. The temps cycled good. This is a ventless dryer. The filters were clean.
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Otsego, MN 55374
Matt
Job Details: 07/11/2022
"Customer complaint is, DISHES ARE WET AT THE END. Inspected and tested. Everything but the heating element worked in test mode. Found the TCO was tripped. I reset the TCO and ran it for a while and it was working great. I advised customer to watch it and if it does it again, we will have to replace the TCO harness. Part number WD21X24536. Blue Book is about $240. to install new harness."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE201YW00
Near Otsego, MN 55330
Matt
Job Details: 07/11/2022
"Customer complaint is, GASKET IS RIPPING NEEDS NEW DOOR BOOT. Inspected and tested. Found the door boot is ripped. Installed new door boot and tested. Washer is working great and not leaking. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTTXKQ02
Near Minneapolis, MN 55430
Nate
Job Details: 07/11/2022
Fresh food section has been warm although the freezer has been cold. I found the evaporator completely iced up and when I put it into forced defrost heater did not come on. I found a bad bi metal so I replaced that and steamed all the ice out and now the heater works great and it is already cooling down in the fresh food section.; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
KENMORE DISHWASHER
Model 665.162634
Near Otsego, MN 55362
Matt
Job Details: 07/11/2022
"Customer complaint is, GREEN 'CLEAN' LIGHT IS FLASHING, WHICH IS PREVENTING THE DISWASHER FROM TURNING ON AND RUNNING THE CYCLE. Inspected and tested. Found the heating element has failed and the thermistor is leaking on the bottom of the sump. Also the circulation pump and fill valve are extremely loud. I recommended replacing heating element, circulation pump and sump assembly, thermistor and fill valve if there going to do anything, but at a minimum the heating element and thermistor need to be replaced. Heating element is not in stock."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Minneapolis, MN 55410
Delton
Job Details: 07/11/2022
"Wash motor is bad and vibrating loudly. Customer approved estimate to replace. I replaced wash motor, tested and dishwasher now runs quiet and is working good."
We serviced a
GE REFRIGERATOR
Model GTS22WCPARWW
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
I cycled the ice maker but it did not cycle. The ice maker is getting 120 volts. The cold control thermostat is bad and the ice maker is bad. Both would need to be replaced. Added a pic of the quote.
We serviced a
LG DISHWASHER
Model DW80K7050US/AA
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
"I pulled it out and found water in the bottom again. I let run for a while and drain it and started back up. I cannot see it leak anymore. I removed the door front and no sign a of water. I tipped it on it side and removed the bottom cover, still no signs of a water leak. It looks like the bottom spray arm could be splitting under hot water conditions. I advised the customer if I had to make a educated guess I would replace the bottom spray arm and door seal. At this time he wasnt to do nothing."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/11/2022
The freezer section was fine. It was the top fresh food section that was not cooling properly. I found the fresh food evaporator fan was not working. The fan was stuck and binding. I replaced the fan and ran the firmware update. I charged for the fan and minimal labor. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/02
Near Chanhassen, MN 55317
Phillip
Job Details: 07/11/2022
I replaced both parts . I had to also adjust the upper rack so it goes back all the way in. Its working good now.
We serviced a
GE REFRIGERATOR
Model GFE26GSHFSS
Near Victoria, MN 55386
Phillip
Job Details: 07/11/2022
I replaced the fresh food fan and ran the firmware update. All is good now.
We serviced a
BOSCH DISHWASHER
Model SHV57C03UC/22
Near Mound, MN 55364
Phillip
Job Details: 07/11/2022
I replaced the drain hose and connector hose. I ran it and drained it. The dishwasher does not leak now.
We serviced a
KENMORE REFRIGERATOR
Model 10646023800
Near Medina, MN 55340
Phillip
Job Details: 07/11/2022
I replaced the main control and auger motor. All is testing good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Minneapolis, MN 55410
Delton
Job Details: 07/11/2022
"Customer showed me that there is big ice block in ice bucket also customer said that around that time everything in the freezer started to seem soft but then customer did power freeze and refrigerator has been working normal. Ice maker is broken, plastic that hold on thermistor broke and when ice maker cycles it doesnt drop 2 cubes which causes ice maker to over fill and leak, creating the ice block.I suspect that the cooling is fine and i think the ice caused the door not to fully shut making food thaw and now that the door closed the food is frozen and cold.Ice maker would need to be replaced. Part not in stock but gave rough estimate. Customer will think about it and call back if they want to proceed. DA97-05037D."
We serviced a
GE DISHWASHER
Model GDF510PGM0WW
Near Minneapolis, MN 55407
Delton
Job Details: 07/11/2022
"Customer says dishwasher not draining. At end do cycle, bottom was still full of water. As I got here I canceled cycle and dishwasher drained. I plugged in newfi and dishwasher shows no errors or updates available. I ran full diagnostics test and completed and dishwasher drains. I checked drain and filter for any blockages. I cannot find any problem or reason why dishwasher did not drain. Dishwasher is working good as im here. He will use it as normal and call back if problem persists."
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near South Saint Paul, MN 55075
Delton
Job Details: 07/11/2022
"Getting 8.8 or 88 error code and not responsive. I reset dryer and started working but tenet says it will intermittently happen and not work for days. Apparently is a known issue and control board needs to be replaced/rebuilt? old board subbed to part# 33003028 .; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Rosemount, MN 55068
Delton
Job Details: 07/11/2022
"Ice maker is bad, motor is slipping. Ordering ice maker and rescheduling.; ordrd 1 241798231 (Ice maker)"
We serviced a
WHIRLPOOL STACKED WASHER
Model LTG6234DQ0
Near Rosemount, MN 55068
Delton
Job Details: 07/11/2022
"Found that lid switch is bad. Also agitator dogs are worn out. Replaced parts, tested and washer is working good. Charged what was quoted.; used 1 80040 (DOGS) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV393ETPARA/A1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, LIGHTS COME ON BUT WON'T START. Inspected and tested. Found the belt had broken. Customer approved repairs. Installed new belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/08/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door is broken. Parts on order. ; ordrd 1 W10212137 (Grommet) and 1 W10694625 (Bushing) and 1 WPW10505294 (Door cam) and 1 W10695459 (LED module)"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Maple Grove, MN 55369
Matt
Job Details: 07/08/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the rubber on the circulation pump and diverter are basically melting and falling apart. Installed new circulation pump and diverter assembly and tested. Dishwasher is now working great and not leaking. Dishwasher is now fixed. ; used 1 WD26X23258 (WASH PUMP), and 1 WD19X25278 (DIVERTER) from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/08/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, MN 55327
Phillip
Job Details: 07/08/2022
"I found the evaporator was all frosted up. I put into diagnostic mode and ran test number six and test six the bimetal showed open. I removed the bimetal thermostat and test did it for continuity, it tested closed. I put it all back in and now it started to defrost and the bimetal showed closed on the control. I put dielectric grease on the Molex plug for the bimetal and fan and I replace the bimetal thermostat just in case. I defrosted the center of the evaporator. I advised the customer to give it 24 hours before all temps are back to normal. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P5AWC
Near Clearwater, MN 55320
Seth
Job Details: 07/08/2022
"Not cooling, made a sudden noise then stopped cooling. The compressor is locked up and wont start. I tried my jump cord and it still wont start..; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD45EASJ2WS
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, MAKING HUGE LOUD BANGING NOISE WHEN ITS TUMBLING TO DRY. Inspected and tested. Dryer sounds good empty. I completely disassembled dryer and everything looks good, glides, felt, rear bearing. Vacuumed out inside of dryer and reassembled. Tested dryer with a blanket and it sounds great. Ive checked this dryer over as thoroughly as I can and cannot find anything wrong with this dryer."
We serviced a
MAYTAG DRYER- GAS
Model MGDC215EW2
Near Wayzata, MN 55391
Phillip
Job Details: 07/08/2022
I removed the blower duct housing and removed the scraper that was stuck in the blower. The dryer sounds good now. No parts replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/08/2022
"I found that the dishwasher would not drain the water. The drain pump tried but just hummed. I sucked the water out and removed the drain pump. I found a chunk of glass stuck in the drain pump. I removed the glass and put the pump back on. The dishwasher fills, washes and drains good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
I found the compressor was not running. I was getting 120 volts to the inverter. I replaced the inverter and the compressor kicked right on. Its cooling down. Advised to give it the rest of the day to cool. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
"I replaced the door lock assembly. I tested the washer on a wash and spin cycle. The door locks and unlocks good. We need to get paid. Job is complete. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Minneapolis, MN 55422
Phillip
Job Details: 07/08/2022
I replaced the water valve and verified there was no leaks. The customer had the dishwasher mounting screws removed when I first arrived. I left it how I found it.
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I verified the issue with the front panel. I replaced the front user interface panel. All buttons and functions tested good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 07/08/2022
"Customer complaints the the automatic cycle stopped prematurely. Upon arrival and inspection I found the unit had a series of F3E4 errors, along with an F2E1 stuck button error. I cleared the code and put unit into the loads test mode and tested the moisture sensor and after cleaning it worked great. I tested a wet towel load after this and found The cavity steamed up instantly indicating there was a vent blockage. I pulled the washer out beside it looked through the inspection hold and found the hose was kinked. I cut out the lights of the hose and reassembled so that it could not kink. I checked the vent outside and it was much better although it was not up to 20 mph. Advise customer to get the vent cleaned the dryer is now working as it designed. Bill for labor 45 minutes on site."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF5A
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I replaced the user interface control board. Its all working good.
We serviced a
KENMORE WASHER TOP LOAD
Model 11023022100
Near Lakeville, MN 55044
Delton
Job Details: 07/08/2022
"Found that motor coupler broke. Replaced motor coupler, tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 285753A (DD COUPLER) from stock"