We serviced a
WHIRLPOOL RANGE- GAS
Model WFG381LVQ
Near Minneapolis, MN 55407
Adam
Job Details: 03/10/2022
Customer gets a gas smell when using bake. Found the igniter was weak and isnt lighting the gas. So fills with gas. Replaced igniter and now lights right away
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ4
Near Minnetonka, MN 55305
Nate
Job Details: 03/10/2022
"Gets off balance. Replaced bad suspension rods. Ran through a regular cycle and then a drain and spin full of towels, ran great."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Clearwater, MN 55320
Seth
Job Details: 03/10/2022
"User interface works intermittently. The buttons have holes in them letting moisture leaking into the UI control board. Unit needs both UI and board to complete the repairs. Please check with autho. W10775980 - UI, WP8270168 - board. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Rogers, MN 55374
Phillip
Job Details: 03/10/2022
The dishwasher wash motor would not come on. If I tapped on the motor really hard it kicked in. The motor is failing. I replaced the wash motor. Its working good now. ; used 1 w11084656 (MOTOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
The ice maker does not work and the water dispenser sometimes works. I found every wire to the bottom of the door is broken. The warranty does not cover the repair. The customer did not want it repaired.
We serviced a
GE REFRIGERATOR
Model PFSS5PJXASS SEEB R
Near Maple Grove, MN 55311
Phillip
Job Details: 03/10/2022
"The whole unit was not cooling but fans were running. The compressor would kick in a about a second then shut off. I got 120 the the inverter. I replaced the inverter. After a few minutes the compressor and fans all came on and now it cools. Customer said the ice maker is not working and at one time the water stayed on and they had water all over the floor. Im ordering the valve and ice maker. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock, ordrd 1 WR30X35285 (Ice maker) and 1 WR57X33326 (Water valve)"
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD4800XQ1
Near Lakeville, MN 55044
Delton
Job Details: 03/10/2022
Found that thermistor is open. Replaced thermistor and it started heating for 10 seconds and shut off. Found that timer contacts are bad. I can wiggle timer and igniter turns on/off as i wiggle timer knob. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10185981 (Timer) and 1 Wp3392519 (Thermistor)
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59N6630SS/AA
Near Minneapolis, MN 55432
Phillip
Job Details: 03/10/2022
I found the convection fan was rubbing on the fan cover. I bent the center out and put washers behind the cover so the fan does not rub on the cover. The customer bought a plan before I came.
We serviced a
MAGIC CHEF RANGE- ELECTRIC
Model CER3725AAW
Near Otsego, MN 55301
Phillip
Job Details: 03/10/2022
The customer thought the oven was heating to low. She bought a thermometer and put in the oven. She said after it beeped that it was preheated the temp was 50 degrees low. I took temps at 350 and after recoding the highs and lows I got average temp of 352.348-343-354-360-350-361=352I bumped the temp up to 425 and let it cycle. After several cycles I got a average of 428. Today the oven is working perfectly. I explained to the customer that the store bought thermometers take 20-30 min to show the set temperature. I also instructed where to position the racks and the difference types of cookware and how that can affect the bake time.
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/10/2022
Water is leaking from the floating seal again. I called GE Techline and he just recommended to replace the motor or sump. It looks like the wash motor comes with a new floating seal and clamps. Im ordering the motor and the customer will pay for the part. ; ordrd 1 WD19X25700 (Pump)
We serviced a
LG WALL OVEN- GAS
Model LDG3036ST
Near Minneapolis, MN 55406
Delton
Job Details: 03/10/2022
"Found that both upper and lower ovens igniters were weak and gas not turning on. Customer approved estimate. Replaced igniters, tested and both upper and lower oven preheated and is working good.; used 2 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2701HV
Near West Saint Paul, MN 55118
Delton
Job Details: 03/10/2022
Found that rotor is stripped along with bearing shaft. .; saved tckt
We serviced a
BOSCH DRYER- ELECTRIC
Model WTMC5321US/06
Near Monticello, MN 55362
Seth
Job Details: 03/10/2022
I replaced the heater assy. The unit had tripped the hi-limit and the thermostat was ohms were out of the target range. I tested and cleaned the dryer. It is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Minneapolis, MN 55417
Nate
Job Details: 03/09/2022
"Not cooling. Found a giant ice ball in upper right corner of freezer. Evaporator has no frost, compressor is running."
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8624AAE
Near Chanhassen, MN 55317
Adam
Job Details: 03/09/2022
Found that unit would only fill with water but wouldnt agitate or spin. Tested the lid switch that was good. There was a secondary micro switch that connects to the lid switch that failed replaced that switch and unit was operating correctly again. Used 3/16 micro switch from truck stock; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
GE RANGE- GAS
Model JGB750EEF3ES
Near Andover, MN 55304
Matt
Job Details: 03/09/2022
"Customer complaint is, STRONG GAS SMELL ONLY WHEN IN USE- COOK TOP IGNITIES ALL BURNERS AT SAME TIME. Inspected and tested. Its normal for all burners to spark at the same time. Cooktop and Oven are working perfectly. Customer just moved in and Im sure the previous owners did some painting. Its probably just burning the paint fumes. Range is operating normal."
We serviced a
MAGIC CHEF RANGE- GAS
Model 3127WTV
Near Eagan, MN 55122
Delton
Job Details: 03/09/2022
"Found that the igniter is weak and wont turn on gas. Customer approved estimate, tested and oven preheats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP865ZD2N/01
Near Minneapolis, MN 55424
Nate
Job Details: 03/09/2022
Leaking from left front of dishwasher. Found food debris along the left door gasket. Cleaned that off and water stopped dripping. I also found the middle spray arm was stuck. I got it to start spinning. I recommended if it leaks in future to order this arm.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW0
Near Inver Grove Heights, MN 55076
Delton
Job Details: 03/09/2022
"Found that the bearings are bad, very noisy and tub will lock up. Wash plate needs to be order and not in stock. Search for part and order washplate wpw10380698 and bearing kit w10435302.Also schedule 2 hours for repair. This is double call, schedule return trip with wo# 53511; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW1
Near Minneapolis, MN 55419
Nate
Job Details: 03/09/2022
"Customer was washing small rug and some clothes, and it banged around and tub dropped. Needs new rod kit. W10780048. Ordered, coming back to install. ; ordrd 1 W10780048 (Rod kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW2
Near Chaska, MN 55318
Adam
Job Details: 03/09/2022
Unit was pumping the water well enough to spin either top or bottom arm. Unit was full of soap suds also. Ran unit a few to times to remove soap suds and still was getting issue. Unit would need new pump W11032770.
We serviced a
LG RANGE- GAS
Model LRG3095ST
Near Chaska, MN 55318
Adam
Job Details: 03/09/2022
Found that the igniter was week and was opening the gas to soon and wouldnt light. Replace the igniter and tested a few times. Everything is working properly. Before wouldnt heat at all. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE RANGE- DUAL FUEL
Model GLCS389EQA
Near Ramsey, MN 55303
Matt
Job Details: 03/09/2022
"Customer complaint is, LEFT DOOR PIN FELL OUT (RIVET OF THE BACK HAND DOOR HINGE) DOOR HARD TO OPEN). Inspected and tested. Found the left hinge is broken. Part number 318024722.
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Elk River, MN 55330
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the side air trap assembly was plugged. Cleaned out air trap and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MISSING
Near Plymouth, MN 55442
Phillip
Job Details: 03/09/2022
"The dryer is just over heating when it dries. The air flow is very poor. The flex duct was plugged up. I replaced all the flex with ridgid pipe. The door latch was also bad. I did replace the door latch. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 2 DUCT-90 (DE904 90 ELBOW), 8 DUCT-24 (DP244 24 DUCT), and 1 279570 (LATCH KIT) from stock"
We serviced a
AMANA RANGE- ELECTRIC
Model AER6603SFS0
Near Otsego, MN 55301
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT HOLD CORRECT TEMP. Inspected and tested. Sensor tested good. Oven preheated to 430F and then averaged cycling at about 365F. I recalibrated oven -10F. Otherwise oven was working great. It possible the relay on the board is sticking but was working great for me. to replace."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120EBS0
Near Minneapolis, MN 55406
Nate
Job Details: 03/09/2022
"Latch not working. I replaced the latches, works great now. Customer said they think they paid for full repair already.; saved tckt"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV36J4000EW/A3
Near Minneapolis, MN 55442
Phillip
Job Details: 03/09/2022
I verified the dryer does not heat. I found the heater coil was bad. I replaced the heater and now it drys good. ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 03/09/2022
Replaced heater that I diagnosed last time. After replacing cycled dryer for 10 to 15 min watching the temps to make sure the heater was working well. Everything is testing great. The dry vented out the roof so I couldnt check the airflow through the vents. I oiled up all the rollers and cleaned any lint I could get. The dryer is running like a champ now.
We serviced a
GE RANGE- ELECTRIC
Model JB750SJ1SS
Near Osseo, MN 55311
Adam
Job Details: 03/09/2022
WB27X33125 touch pad/control. Unit was broken on the bottom of the the touch pad control and some of the buttons were not working when trying to press them. Unit needs a new touch control pad. ; ordrd 1 WB27X33125 (Touch panel)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Inver Grove Heights, MN 55077
Delton
Job Details: 03/09/2022
"Found that idler pulley is broken. Customer approved estimate. Replaced idler, tested and dryer is tumbling heating and working good.Customer wants to sign up for the service plan but is at work and i am not sure how much discount she receives for todays repair if they sign up. Please contact customer to have her sign up and collect payment for todays repair with discount. used 1 DE634A (PULLEY) from stock, states that autho needed"
We serviced a
MAYTAG DRYER- GAS
Model MGD6600TQ0
Near Minneapolis, MN 55442
Nate
Job Details: 03/09/2022
"Start button doesnt do anything. Found the grey plastic piece that sits behind the control counsel (user interface) is broken. Buttons on user interface are bubbling out, which is why customer had to press harder to get buttons to respond. Needs new grey plastic piece which is connected to counsel. Needs new consul.; saved tckt"
We serviced a
SAMSUNG DRYER- GAS
Model DV350AGW/XAA03
Near Saint Michael, MN 55376
Matt
Job Details: 03/09/2022
"Customer complaint is, STOPPED MID CYCLE AFTER PUT WET CLOTHES IN IT. Inspected and tested. Found the belt was broken. Also the idler pulley was the old style with a bushing. Installed new idler pulley, belt and vacuumed out inside of dryer. Also cleaned and oiled the rollers. Tested dryer and its working great. Dryer is now fixed. ; used 1 WP40111201 (BELT), and 1 DE634A (PULLEY) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF350ANW/XAA02
Near Saint Michael, MN 55376
Matt
Job Details: 03/09/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working and draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model GFG464LVS2
Near Plymouth, MN 55442
Phillip
Job Details: 03/09/2022
I verified the bake burner would not light after the 3 sparks. The way it was acting I was suspicious of the gas valve. After tested I found nothing wrong with the valve. I know the module was bad from what I found last visit. I replaced the module and insulated the bake wire. The bake burner lights up on the first or second spark. The broil is also working good. If it continues it may need the insulated new harness and the gas valve. I did let the customer know that the valve was a concern.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Maple Grove, MN 55311
Phillip
Job Details: 03/09/2022
The customer said the dishes dont get clean. The whole inside of the dishwasher is covered with white calcium. I tested the hot water from the sink and the water is over 20 grains of hardness and Id should be less than 3 grains of hardness. The lower spray arm was caked with calcium and does not spin freely. I replaced the lower spray arm and removed pieces of glass from the filter. I cleaned the filter plate. I ran the dishwasher on a normal cycle. I verified that both spray arms are spinning and the dishwasher is pumping the water good. I found no issues with the dishwasher. The water softener needs to be checked and fixed if broken. I showed the customer how to clean the dishwasher with vinegar after the softener has been fixed.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Saint Paul, MN 55123
Delton
Job Details: 03/09/2022
"Customer add on microwave. Found that the latch switch is worn causing short out. Replaced part, tested and microwave turns on and is heating and working good.; used 1 5304509457 (SWITCH HOLDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXVS03
Near Rosemount, MN 55068
Delton
Job Details: 03/09/2022
"Found several things that are broken. Dispenser bracket that hold switch in place so it wont dispense water, dispenser spacer for switch, light lens is melted, crisper drawer cracked (see pictures) ice maker and ice arm broke. Cooling is good though.Light lens w11239891; dispenser bracket wp2180226; dispenser spacer wp25834; ice maker wpw10190965; ice arm w11342242; crisper drawer wp188656; ice bucket wpw10312301; saved tckt"
We serviced a
AMANA DRYER- ELECTRIC
Model NGD4655EEW0
Near Plymouth, MN 55447
Nate
Job Details: 03/08/2022
"Not heating. Found a ton of lint inside it, and a bad belt and rollers that werent spinning. Cleaned and oiled rollers, vacuumed out lint, cleaned bulkhead, replaced bad fuse and belt, ran, 2.5 mph outside and temp went from 80 to 235 in 20 seconds. Put on air fluff and told customer not to use until vent is cleaned otherwise fuse will blow.; used 1 661570 (1]), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
Melted plastic around compressor and condenser fan not running. Got extremely hot around the compressor at one point. Start relay starts compressor and then compressor shits off within a minute. Condenser line has pretty bad corrosion on it and gooey liquid seeping from it. Sealed system issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKQ04
Near Saint Michael, MN 55376
Phillip
Job Details: 03/08/2022
I found the defrost r drain was plugged. I cleared the drain and made sure it drains well
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6200VW0
Near Rogers, MN 55374
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is now working and draining great. Washer is now fixed. ; used 1 W10536347 (CABRIO DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6650WS/AA
Near Rogers, MN 55374
Phillip
Job Details: 03/08/2022
I found the wires for the bake pulledOff the gas valve. I put the wires back on and now its heating good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGN 2000KQ1
Near Hopkins, MN 55343
Phillip
Job Details: 03/08/2022
The dryer was not heating. I found the rear fuse was bad. I replaced the fuse and tested air flow. The air flow is perfect. I also vacuumed the dryer. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW92HEFU0
Near Eden Prairie, MN 55346
Phillip
Job Details: 03/08/2022
The washer is not draining well. I removed the drain filter and found paper stuff stuck in the filter. I cleaned the pump filter and now it drains good. I also found the cold water line was leaking and it got worse when o pulled the washer out to service it. I replaced the water lines. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
"Compressor starts, runs for a few minutes, then shuts off. Did this 5 times, after some time, no frost on evap. Compressor cant continue running, its bad. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Clear Lake, MN 55319
Seth
Job Details: 03/08/2022
Customer complaints and dryer is not heating and not drying clothes. Upon arrival and inspection I found the vent head great pressure but there was no heat. I pulled you in a part and found the element had failed. I replace the fell element leaving the original thermal fuse and thermostat. I tested and watch it through four cycles and it cycled perfectly.the dryer is now fixed.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS0
Near Minneapolis, MN 55408
Nate
Job Details: 03/08/2022
"Fridge wasnt cooling. Unplugged for a couple months, plugged it in, watched evap for 20 minutes. No frost. Only way to get compressor to keep running is to unplug unit every few minutes, plug back in, let it start running a couple minutes until it stops again. Sealed system issue."
We serviced a
GE REFRIGERATOR
Model GSL25JFXLLB
Near Maple Grove, MN 55311
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT COOLING / NO COOL. This is a older refrigerator in the basement. Inspected and tested. Found the compressor inverter has failed. Quoted customer to install new inverter."
We serviced a
GE DISHWASHER
Model GDT530PGD4WW
Near Minneapolis, MN 55422
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRYING OR WASHING PROPERLY. Inspected and tested. Dishwasher filter is plugged solid and rinse aid dispenser is empty. Cleaned out filter and ran dishwasher through service diagnostics. Everything was working great and heater came on. Recommended customer clean filter regularly and use rinse aid. Otherwise dishwasher is working great."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000EW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 03/08/2022
Unit wasnt heating. Found that the heating element blew. Needs to be replaced also the hi limit thermostat blew but it is included in the heating element assembly; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL RANGE- GAS
Model n/a
Near Minneapolis, MN 55407
Adam
Job Details: 03/08/2022
Unit wouldnt broil or bake. Would open gas valve. But no sparks. Found out the bottom igniter is bad but also the spark module. Blue book would be just under 500 customer will talk it over with property manager. Part number for spark module is WPW10331686 already have igniter just would need to order spark module
We serviced a
SIEMENS DISHWASHER
Model SL84A602UC/33
Near Saint Paul, MN 55103
Delton
Job Details: 03/08/2022
"Found that water valve failed which caused the flood safe water hose to fail. Replaced water valve and water hose, tested and dishwasher now fills and is working good.; used 1 00622058 (INLET VALVE), and 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS) from stock"
We serviced a
LG STACKED WASHER
Model WM2101HW
Near Chaska, MN 55318
Phillip
Job Details: 03/08/2022
The washer was filling with just a little bit of water. I removed the hoses and the pressure from each line are good. As it was filling in the cycle water started to leak. I found one of the cold water lines had a pin hole . I put silicone and tape over the hole. I also replaced the pressure sensor. Now it fills with more water and does not leak.
We serviced a
GE MICROWAVE
Model PK7800SK2SS
Near Saint Paul, MN 55105
Nate
Job Details: 03/08/2022
"Not heating and running loud. Found a bad capacitor, diode and magnetron. Replaced them, runs and heats great now. Had to use oven cart to get it serviced. ; used 1 MICRO4 (1.00MF CAPACITOR), 1 DIODE (), and 1 4150019905 (MAGNETRON) from stock"
We serviced a
WHIRLPOOL RANGE- GAS
Model GS563LXSS0
Near Monticello, MN 55362
Seth
Job Details: 03/08/2022
Customer complains that it suddenly stopped baking and broiling. Upon arrival and inspection I found no stored error codes. I took it apart and found the burner had been updated about a year and a half ago. I started testing and found that the DSI board was not doing its job. I also could not get the gas valves for the bacon broil to behave themselves. They acted sporadically and did not respond consistently. I quoted the DSI board to the customer and had a conversation about the possibility of a second issue with the gas valve selves. Customer said he would reach out and let us know if he wants to move forward but this point he wants to replace the unit as its getting to the end of its life.; saved tckt
We serviced a
BOSCH RANGE- GAS
Model HDI7282U/01
Near Saint Paul, MN 55106
Delton
Job Details: 03/08/2022
"Found that orifices are loose and electrodes. All screws are broke and stripped. Needs new 4 orifices kits and screws. Also knobs are stripped and wont turn some valves. Also cooling fan is squealing loudly. Doesnt appear that spark module is sending power to left 2 burners (dont see any sparks even when i ground it out)Some parts are not in stock spark module 00423476; knob kit 653118; back left orifice 00448637; front left 00499754; back right 00448636; front right 00499753; cooling fan 00448635.Also front panel that shows high-med-low for burners have faded,rubbed off, is that covered? Cant find part# (see picture)If parts are found schedule 2 hours for repair; saved tckt"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBS245PRQ03
Near Minneapolis, MN 55436
Phillip
Job Details: 03/08/2022
I put the rebuilt board back in and replaced the rear fuse. The oven heated up to 350. Its working good now.; states that autho needed
We serviced a
KENMORE DRYER- GAS
Model 11097091601
Near Minneapolis, MN 55426
Phillip
Job Details: 03/08/2022
The idler pulley was stuck and the belt was putting a groove in it. I replaced the idler pulley. Oiled the rollers and vacuumed the lint out. It sounds good now. ; used 1 279640 (ROLLER) from stock
We serviced a
GE REFRIGERATOR
Model PFSF6PKXDWW
Near Rosemount, MN 55068
Delton
Job Details: 03/08/2022
"Replaced board, tested and compressor turns on and is starting to cool.There was a defrost sensor error when turning on fridge. I checked sensor and tests ok at board. If problems happen customer will call back in."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG381LVQ
Near Minneapolis, MN 55407
Adam
Job Details: 03/08/2022
Customer gets a gas smell when using bake. Found the igniter was weak and isnt lighting the gas. So fills with gas. Ordered the igniter and rescheduled for Thursday 3/10. ; ordrd 1 WP9758079 (Oven igniter)
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Victoria, MN 55386
Adam
Job Details: 03/08/2022
Unit wasnt cooling. No frost on the evaporator. The compressor was not running. Tried to jump the compressor to see if we had a board or relay issue. But still wouldnt run. Unit would need a new compressor. At the price of replacing a compressor customer will get a new fridge
We serviced a
GE WALL OVEN- ELECT
Model JT5500SF3SS
Near Victoria, MN 55386
Adam
Job Details: 03/08/2022
Unit wouldnt heat at all kept getting the error code 97. Which says lower cooling fan. Did all the test GE recommend all leads to replacing the fan and board on fan. Need to replace fan and board on fan; ordrd 1 WB26X23613 (Lower cooling fan) and 1 WB27X23614 (Fan board)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A6DSW/A201
Near Dayton, MN 55327
Matt
Job Details: 03/08/2022
"Customer complaint is, NOT DRAINING, error code nd. Inspected and tested. Found the drain pump has failed. Installed new drain pump and tested. Washer is working and draining great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near Bloomington, MN 55437
Nate
Job Details: 03/04/2022
"Was making a high pitched sound. Found a leak sensor under the dishwasher, which had gotten wet from water over flowing. Dishwasher overflowed because of back flow , which was because the sink wasnt draining. The pipe connected to the disposal was clogged, and the disposal had tripped. Used an Allen wrench to dislodge debris from disposal, reset it, now water drains great and dishwasher doesnt back up."
We serviced a
LG WALL OVEN- ELECT
Model LWD3063ST
Near Chanhassen, MN 55317
Adam
Job Details: 03/04/2022
Unit wasnt baking and the broil wasnt working either. Removed the double oven from the wall using the oven dolly. Once out removed the back panels of the oven to access the thermostats and test the elements. Everything tested good. So traced the wiring diagram to find that wire burned up. Replaced the connection and tested unit. Worked great after replacing the wire connection. Reassembled unit and reinstalled back into the wall. Tested unit one more time got up to 350 and let it run for a few minutes and it worked great.
We serviced a
LG REFRIGERATOR
Model MISSING
Near Bloomington, MN 55420
Nate
Job Details: 03/04/2022
"Water dribbling down front when you dispense water. I noticed the water was flowing with bad pressure. Customer then changed water filter, and it comes out much stronger and doesnt dribble. Works great. Looked over everything else, no other issues.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
JENN-AIR RANGE- DUAL FUEL
Model SVD48600B
Near Burnsville, MN 55337
Delton
Job Details: 03/04/2022
Unit is modular cooktop and all it was was just the gas cooktop was taken out and can just slide back in. I showed customer how to do it. Tested and cooktop ignites and burners are working good. Oven heats. Range is working good.No extra charge as was very quick call.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE7500AYW
Near Maple Grove, MN 55311
Phillip
Job Details: 03/04/2022
"The idler was sticking and the rear rollers were stuck. I replaced the rollers , idler and oiled the shafts. It sounds good now. ; used 1 WP6-3700340 (IDLER PULLEY), and 2 12001541 (ROLLER) from stock"
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Anoka, MN 55303
Matt
Job Details: 03/04/2022
"Customer complaint is, GOES INTO PAUSE AFTER RUNNING FOR 7-8 MINS. NO MATTER CYCLE IT GOES INTO PAUSE, DRAIN IS GOOD. Inspected and tested. Found the door bellow is like melted and twisted from the chemicals or something there using. The water inlet hose is leaking water onto the motor and inverter."The idler was sticking and the rear rollers were stuck. I replaced the rollers , idler and oiled the shafts. It sounds good now. ; used 1 WP6-3700340 (IDLER PULLEY), and 2 12001541 (ROLLER) from stock"
We serviced a
GE REFRIGERATOR
Model PFSF6PKXDWW
Near Rosemount, MN 55068
Delton
Job Details: 03/04/2022
"Found that only 90v is going to compressor, compressor is not running. Control board is bad. Part shows discontinued NLA. Power board tested correct output vlotage to main board.Dana see if you can find part. Control board part WR55X10998 can call customer with time and estimate.; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- GAS
Model DV56H9100GW/A2
Near Becker, MN 55308
Seth
Job Details: 03/04/2022
"Not heating, failed vent 5mph. I tested unhooked it cycled perfect. "
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000GW/A3
Near Mendota Heights, MN 55120
Nate
Job Details: 03/04/2022
Squealing when it runs. Found a bad idler pully. Cleaned a lot of lint out of the blower wheel. Runs much quieter now. ; used 1 DE634A (PULLEY) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model n/a
Near Saint Michael, MN 55376
Seth
Job Details: 03/04/2022
No power. Switch shutoff on the wall. I educated customer on the electrical set up of her dishwasher. No additional charge.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Ramsey, MN 55303
Matt
Job Details: 03/04/2022
"Customer complaint is, NOT CLEANING. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QS1
Near Eagan, MN 55123
Nate
Job Details: 03/04/2022
"Fridge set on coldest setting but food is going bad in fresh food section. All fans running nice and strong. Compressor running. Steamed off evaporator, and after 20 minutes with back panel on, the evaporator coils only partially frosted. Has a sealed system issue. Please submit for sealed system work. ; O-emld tckt , states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Eagan, MN 55123
Delton
Job Details: 03/04/2022
"Replaced motor control board, tested and washer now agitates and spins. Washer is working good.Customer had to go to work. Office please collect payment."
We serviced a
GE DISHWASHER
Model CDT805P2N1S1
Near Otsego, MN 55362
Seth
Job Details: 03/04/2022
I replaced the failed control board& sump assembly. I also tested the dishwasher. It is now fixed..; saved tckt
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model LSQ9030PQ5
Near Albertville, MN 55301
Phillip
Job Details: 03/04/2022
The complaint was the washer would not always spin all the water out. I tried the washer in the regular cycle with towels and it drained and spun good. I did find the agitator dogs were worn down so the clothes were not agitating as well. That could throw the clothes off balance and cause them to not spin out as well. The timer maybe also acting up. I did replace the agitator dogs today. If the customer calls back it may need a time plus more labor to replace it. ; used 1 80040 (DOGS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eden Prairie, MN 55347
Phillip
Job Details: 03/04/2022
This was not a redo. Water was leaking from the water line connection at the water valve. I tightened the nut and put a clamp around the water line so the pressure is off the connection.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MSJA
Near Rogers, MN 55374
Adam
Job Details: 03/04/2022
Unit was getting warmer and warmer customer stated. Found the evaporator had hardly any frost built on it. Then found the compressor wasnt running. So I but a jumper to force start the compressor and fired up right away. Found the start relay was bad. Replace relay and now unit is cooling like it should. Also steamed ice build up on the bottom of the unit. Used truck stock part PRO41; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Saint Michael, MN 55376
Phillip
Job Details: 03/04/2022
Water was leaking from floating seal where the motor is pushed in. I replaced the seal. I ran the dishwasher and now it does not leak.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ETSS01
Near Burnsville, MN 55337
Delton
Job Details: 03/04/2022
"Bottom crisper drawer is freezing produce, carrots, celery, etc. Found that the temperature slider for bottom drawer was off track and open even when set to low. I adjusted slider and informed to keep on low if storing produce in that drawer. Also top shelf near vent i explained that foods in that area will be colder that rest of fridge and is normal as it explains that in user manual. Should no longer be freezing in drawer.They will call back if problem continues. If it continues I dont know what more to do as i have replaced thermistor and board. Damper opens and closes. 2nd opinion?"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Minneapolis, MN 55433
Matt
Job Details: 03/04/2022
"Customer complaint is, ERROR CODE E-15. Customer said hes pulled it out a few times and tipped it over to drain the water out and then it works good for a month or more. Inspected and tested. Pan is completely dry underneath. I ran dishwasher for over 30 minutes and it never leaked. It could be leaking from the door if there gets to be too much soap suds. I recommended customer try using a different kind of soap and see if they get better results."
We serviced a
GE DISHWASHER
Model PDP715SYN0FS
Near Rogers, MN 55374
Matt
Job Details: 03/04/2022
"Customer complaint is, LEAKED INTO BASEMENT. Inspected and tested. Dishwasher is leaking from the seal between the pump and sump. Its going to need a new pump and sump assembly. This dishwasher is less than 2 years old and its been worked on at least 8 times. "
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS269ZCB4
Near Burnsville, MN 55306
Delton
Job Details: 03/03/2022
"Found that the ice flap was sticky and stuck shut. Looks like something leaked down in the ice chute and stuck the flap shut. I cleaned the flap and ice now dispenses. Both water and ice are dispensing and working good.Is this still considered a redo?; saved tckt , states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48H7400EW/A2
Near Rosemount, MN 55068
Delton
Job Details: 03/03/2022
"Found burnt wire inside dryer. Looks like it was a loose connection. The customer approved estimate to replace wire. Replaced wire, tested and dryer is heating and working good.Office please contact owner and collect payment. The wife had to leave and pick up kids. Just charge the labor of $49.95"
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED60LT3
Near Albertville, MN 55301
Matt
Job Details: 03/03/2022
"Customer complaint is, ERROR CODE E64. Inspected and tested. Found the heating element has failed. . Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. ; used 1 134792700 (ELEMENT- THREE WAY) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE7177WM
Near Excelsior, MN 55331
Adam
Job Details: 03/03/2022
"Unit had a lot of feather from comforter. Ended up blowing out the high limit thermostat replaced thermostat and cleaned out the fathers the best I could out of the heat element and inside dryer. Also noticed the belt was coming apart so customer agreed to replace the belt the rollers in the back were full of feathers and hair and wouldnt spin. Recommend customer to keep a watch and run it on low heat to make sure all the feathers blow out ; used 1 6931EL3003D (THERMAL FUSE), and 1 341241 (BELT) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Plymouth, MN 55447
Phillip
Job Details: 03/03/2022
"The ice maker mold is jammed up. There is no fixing the ice maker itself it can only be replaced. I quoted the customer $507.46 for the part, tax and labor. The customer will call the office if he wants to fix it. Ice maker AEQ72910412; snapped 1 QuickPics, states that autho needed"
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Elk River, MN 55330
Matt
Job Details: 03/03/2022
"Customer complaint is, WHEN IT GETS TO DRAIN AND SPIN IT STOPS UNLESS YOU MANUALLY ADVANCE. Inspected and tested. There was a F8E1 stored error code which is a no fill/long fill error. Cold water valve has failed. Everything else was working great in test mode. Started a normal cycle with a load of towels and it agitated, and spun out the clothes great. Everything but the valve tests good. Part on order. ; ordrd 1 W11038689 (Water valve)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW75HEFW0
Near Rogers, MN 55374
Matt
Job Details: 03/03/2022
"Customer complaint is, NOT DRAINING, ERROR CODE AND HUMMING. Inspected and tested. Found a F9E1 error and washer was not draining. Cleaned out filter and tested. Washer is now draining great. Washer is now fixed.."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Plymouth, MN 55447
Phillip
Job Details: 03/03/2022
"The ice maker mold is jammed up. There is no fixing the ice maker itself it can only be replaced. The customer will call the office if he wants to fix it. Ice maker AEQ72910412; snapped 1 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL DRYER- GAS
Model L8Q9857LGO
Near Minneapolis, MN 55446
Phillip
Job Details: 03/03/2022
No issues found the dryer works fine and vents fine.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVY03
Near Rogers, MN 55374
Matt
Job Details: 03/03/2022
"Customer complaint is, WATER DISP MAKES BANG BANG NOISE. Inspected and tested. Found the valve has failed. "
We serviced a
SAMSUNG DRYER- GAS
Model DV56H9100GW/A2
Near Becker, MN 55308
Seth
Job Details: 03/03/2022
Customers complaint is the dryer is loud when it tumbles. Upon arrival and inspection I found a support roller has bad and I needed to clean and oiled rollers. I replaced the one roller and cleaned thoroughly. The dryer is now fixed.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10668202898
Near St. Cloud, MN 56301
Seth
Job Details: 03/03/2022
Customers complaint with the fridge is that it doesnt cool. Upon arrival and inspection I found the unit was not plugged in. I restore power and started looking it over and found that the compressor did not start although lights did open. Thats ridge has extensive body and liner damage. I pulled a unit apart bypassed the cold control and still the compressor would not start. I jumped the compressor with a cheat cord and was able to get the compressor to run. See pictures for complete details. The evaporator only frosted 50%. None of the fans worked. Please call into authorizations.; saved tckt
We serviced a
GE REFRIGERATOR
Model TBX21CIBRRWW
Near Chaska, MN 55318
Adam
Job Details: 03/03/2022
Unit freezer was build up with frost. Found that it wasnt kicking in to defrost. Trying manually moving the timer to defrost would turn everything off like it was trying to defrost but wouldnt heat up the heater. Found the bimetal was popped. Replaced bimetal and now is working properly. Unit even after steaming for a hour still had lots of frost build up recommended customer to leave unplugged and freezer open over the night then will be good to plug in the morning. Also informed customer to put some towels down just in case of water. Let customer know it will take a while to get back to normal temperatures. So once plugged in give it 24 hours before putting food in. ; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
GE REFRIGERATOR
Model PFE28KSKISS
Near Albertville, MN 55301
Matt
Job Details: 03/03/2022
"Customer complaint is, CONDENSATION IN FRIDGE AT TIMES, COMES AND GOES. Inspected and tested. Temperatures were good. FF evaporator looks good and fan is running normal. I did find the evaporator thermistor had fallen off the coil. I reattached thermistor and everything else tests good."
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Phillip
Job Details: 03/03/2022
The freezer fan was not working again. I got a new fan yesterday so I was able to plug a new fan in. The fan started to work. I replaced the evaporator fan and its working. Advised the customer to give 24 hours. I charged the customer just for the part. ; pckd up 1 WR60x10277 (Fan motor)