Service History 16 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060BFA

Near St. Cloud, MN 56304

Brandon

Job Details: 07/29/2024

Returned with the parts, disassembled and installed the switch, cycled and tested the unit now works. The left switch is not needed, the customer thought that switch was an issue, with the right switch unplugged nothing worked until the switch was replaced.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRV22FVSS00

Near Mound, MN 55364

Paul

Job Details: 07/29/2024

Found condenser plugged, and compressor tripping on overload. Cleaned condenser out with shop vac, hoping to provide some cooling for unit. W10309988 compressor. Customer to watch unit and probably replace in near future.

We serviced a

FRIGIDAIRE RANGE

Model PLEFMZ99GCD

Near Rosemount, MN 55068

Delton

Job Details: 07/29/2024

Installed moisture kit (5304468171) sent by Electrolux. No signs of moisture. Range is working good.

We serviced a

ELECTROLUX REFRIGERATOR

Model E123BC36IS3

Near Minneapolis, MN 55436

Nate

Job Details: 07/29/2024

Extremely frosted up inside freezer. Found the door wasnt closing on the left side. Out half an inch. Adjusted the door so that it seals. The top of the freezer gasket has a tear. I steamed out the tear and used a special Dow sealant, and then put painters tape over it just to protect it for 24 hours and then the customer will peel it off. Also steamed out all frost in freezer, cleaned it up and now it seals and closes great.

We serviced a

MAYTAG WASHER

Model MHW8630HC1

Near Ham Lake, MN 55304

Adam

Job Details: 07/29/2024

Installed part from last diagnosis. Once installed tested. Unit is working properly

We serviced a

LG REFRIGERATOR

Model LFXS24623S /00

Near Saint Paul, MN 55117

Hyrum

Job Details: 07/29/2024

On arrival discovered that the machine had a failed compressor. No warranty available for this machine. Evacuated the system and removed old compressor. It sold new compressor or evacuated the system. Charged with new refrigerant and tested. Machine seems to be working properly now.; used 1 TCA38151706 (COMPRESSOR) from stock

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Saint Paul, MN 55108

Hyrum

Job Details: 07/29/2024

On arrival, customer says that the temperature fluctuates very much in the oven when they are running it. Discovered a bad igniter causing the valve to open very slowly. Replaced igniter with new part and tested. Machine seems to be working properly.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Saint Paul, MN 55117

Hyrum

Job Details: 07/29/2024

Customer states machine will not spin. I will fill and wash, but it wont ever ring out the gloves. Discovered a failed mode shifter that was preventing the machine from cycling into the spin mode. Replaced with new part from truckstop and tested. Machine seems to be working properly now.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ

Near Saint Paul, MN 55105

Hyrum

Job Details: 07/29/2024

Installed new sump assembly W11613480. Tested. Machine seems to be working properly now.

We serviced a

LG REFRIGERATOR

Model LFXC24726D /01

Near Cottage Grove, MN 55016

Hyrum

Job Details: 07/29/2024

Upon arrival, evacuate the machine and remove the old compressor. Installed new machine evacuated the system again and charged with refrigerant. Tested the machine seems to be working properly now.

We serviced a

GE DRYER

Model GRXR433EC2WW

Near Chaska, MN 55318

Kinnon

Job Details: 07/29/2024

Per customer dryer noisy after running a while I installed front and rear bearing and the sound was still there. I uninstalled new parts and reinstalled old front and rear bearing due to no change After testing I I noticed the drum is slightly warped and the motor is getting loud after its been on a while. I advised I will send back the parts that did not fix the problem. Advised repair cost would be much higher with a motor and drum replacement. Customer is OK with closing ticket out on redo and he is more than likely going to purchase a new dryer but will call us back if he decides not to.

We serviced a

FRIGIDAIRE DISHWASHER

Model PDSH4816AF0A

Near Carver, MN 55315

Kinnon

Job Details: 07/29/2024

Arrived on site customer told me that a different servicer has been out to look at the dishwasher the previous service or damaged the user interface board by scraping it across the anchor per customer. Previous service is coming back to replace the user interface client states dishes, not dry and dishwasher was not able to start, when I arrive, the blue light was splashing on the floor. I unplugged the unit plugged it back in and I was able to get back full control on the dishwasher. I also tested the heater and that test good. The customer will try to contact the previous servicer to complete the repair on the dishwasher.

We serviced a

LG DRYER

Model DLE0442W

Near Carver, MN 55315

Kinnon

Job Details: 07/29/2024

No heat on dryer replace thermostat and high limit safety all functions test goodon dryer

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Elk River, MN 55330

Matt

Job Details: 07/29/2024

NOT DRAINING ERROR E01 & F09. This is a long drain error. I removed the drain filter and its plugged solid. Cleaned out and tested. Its still not draining and the pump is loud. Installed new drain pump and tested. Washer is draining great. Washer is now fixed. ; used 1 WPW10605427 (DRAIN PUMP) from stock

We serviced a

FRIGIDAIRE RANGE

Model GCFG3060BFA

Near Rogers, MN 55374

Matt

Job Details: 07/29/2024

COOKING ISSUES, EOC, CONTROL DOESN'T FUNCTION-BUTTON NOT RESPONDING. The menu button doesnt respond. Needs a new controller. Installed new controller and tested. All buttons are working great. Range is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Apple Valley, MN 55124

Delton

Job Details: 07/29/2024

Replaced water filter housing. Filter now can be removed easily. Tested and refrigerator is working good.

We serviced a

SAMSUNG DRYER

Model DVG45T3200W/A3

Near St. Cloud, MN 56304

Brandon

Job Details: 07/29/2024

Returned with parts, installed cycled and tested. Checked the vent speed, unit heating as it should

We serviced a

SAMSUNG DRYER

Model DVG45A6400W/A3

Near Hudson, WI 54016

Aaron

Job Details: 07/26/2024

I removed the lid , control board and door assemblies. I installed the new burner ignition coil to the dryer burner aperture and reassembled the dryer, connecting wire harnesses as I went. I plugged the dryer back in and ran three different cycles to verify my repair and diagnosis was accurate and complete. Talked with the customer and explained the work I had completed and answered questions about his appliances.

We serviced a

LG WASHER

Model WT7300CV

Near Saint Paul, MN 55104

Hyrum

Job Details: 07/26/2024

At this time, I started the machine and let it run for a bit. Fill it up to the maximum water level and let it drain. Check the hoses and the valves everything else. Found no indication that the washing machine is the source of the leak. No repair needed at this time.

We serviced a

SAMSUNG RANGE

Model NX58M6630SS/AA

Near Dayton, MN 55327

Adam

Job Details: 07/26/2024

Customer complaint is unit not heating during bake. Found that igniter is never glowing. Getting proper voltage to the igniter. Quoted bluebook for new igniter. Installed new igniter. Tested unit working properly now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRFG1723AV

Near Saint Paul, MN 55108

Hyrum

Job Details: 07/26/2024

Upon arrival, customer states that their machine makes loud buzzing. Sound for about five seconds randomly throughout the day. Put the machine into test mode and have a customer. Listen to several different sounds. Identified the sound as the icemaker valve. Customer does not have a machine hooked up to water. Turn the icemaker off and disconnected the valve since the machine is never gonna be hooked up to water.tested and the machine no longer makes it sound. Complete.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201DT/AA

Near Watertown, MN 55388

Paul

Job Details: 07/26/2024

Found ice maker froze up. Found ice door chute not sealing unit with water test. Performed tests with Dustin from tech support. Dustin confirmed problems and approved replacement of the following parts. DA97-18859ADA97-20157ADA97-12540KDA97-17295ADA81-05595ARescheduled customer for next Thursday; schdld next appmnt for 8/1 THU !

We serviced a

GE REFRIGERATOR

Model PSI23SGRBSV

Near Minneapolis, MN 55401

Dakota

Job Details: 07/26/2024

No water from dispenser, water line frozen in door GE tech support says replace door but door is NLA need Jareds help to come up with solution for customer to install aftermarket heater in door for fill tube; saved tckt

We serviced a

LG MICROWAVE

Model LMV1831ST/00

Near Eden Prairie, MN 55347

Kinnon

Job Details: 07/26/2024

Arrived on site all functions on microwave work except no heat tested thermal fuse on magnetron thermal fuse, test good chassis thermal fuse, test both glass fuses test good - determine defective magnetron client estimate total is 416.64 -129 = 287.64 balance due - per customer, his landlord will pay for this possibly if he approves it. Client stated he will contact his landlord, and the landlord will contact our office and approve or decline the estimate if they approve please order the magnetron and schedule the customer thank you, magnetron part number is in the order.; ordrng 1 2B71165R (MAGNENTRON)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814QW4A

Near St. Cloud, MN 56303

Brandon

Job Details: 07/26/2024

Customer was not home, will need to schedule another time to complete the repair. ; O-emld tckt , states that autho needed

We serviced a

GE DRYER

Model DBXR463GD2WW

Near Minneapolis, MN 55401

Dakota

Job Details: 07/26/2024

Front and rear drum bearings worn, gave quote for drum bearing replace, customer is aware 2nd appliance discount doesnt apply if we have to make an additional trip for fridge and dryer. ; ordrd 1 WE1M462 (Rear bearing) and 1 WE49X20697 (Front bearing kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ

Near Hudson, WI 54016

Aaron

Job Details: 07/26/2024

The customers ice maker was calling for water without emptying the tray, water was splashing everywhere inside the freezer and then freezing. I replaced the ice maker because the old wasnt twisting to break the cubes or off the tray. I had to steam several dams of ice away from the vents, fill tube and shelves. I tested the new ice maker with the harvest button on the bottom of the motor to verify that water flows easily into the tray and no where else. Back to normal operation.

We serviced a

BEKO REFRIGERATOR

Model BFBF2414SS

Near Minneapolis, MN 55407

Hyrum

Job Details: 07/26/2024

Customer states that the machine made a really loud sound for three or four hours coming from the freezer and then stopped, and the temperatures seem to return to normal after that. Opened up the freezer section and found a lot of frost buildup on the top of the machine and big chunks of ice behind the evaporator cover. It appears that this machine got really frosted up because the door was left open at some point and blocked the fan. It seems like its gone through a few defrost cycles and it mostly fixed itself and I broke off the last few chunks of ice. Check the door gasket to make sure that it was ceiling properly. Everything seems to be working great at this time.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28R7201SR

Near Minneapolis, MN 55419

Hyrum

Job Details: 07/26/2024

DA97-20156B Ice bucket DA97-12594A dispenser chuteOn arrival, discovered that the icemaker appears to be working OK, but that the dispenser is not dispensing properly. Customer states that they needed to defrost the ice shoot before. Also discovered that the ice bucket itself is cracked down the middle of the bottom of it. Will need to replace both of these parts , see photo for list of wrong parts st sent; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY07

Near Minneapolis, MN 55436

Dakota

Job Details: 07/26/2024

Installed IM and tested unit not filling 🙁 120vac to water valve and no water coming out, water is turned on and cold water dispenser in fridge works.; ordrd 1 WP12544124 (Water valve)

We serviced a

FRIGIDAIRE DISHWASHER

Model PDSH4816AF0A

Near Lake Elmo, MN 55042

Aaron

Job Details: 07/26/2024

I removed the left and right track assemblies for the middle rack of the dishwasher. Installed the new track assembly on the left and right side by snapping plastic tabs into place. Double checked to make sure the rack stays elevated on its track. Theres no mechanical force holding the rack in the raised position, the wheels sit in a small groove and could be bumped out of position during the wash cycle.

We serviced a

SPEED QUEEN WASHER

Model AWN63RSN116TW01

Near Ramsey, MN 55303

Adam

Job Details: 07/26/2024

Installed part from last diagnosis. Once installed tested. Unit is working properly

We serviced a

KENMORE WALL OVEN++

Model 79040613801

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/26/2024

Customer states that they believe the upper oven is not heating at all. Tessa did appear to be heating correctly at this time. They said that they had seen an F10 error code which is for a stuck relay on the main control board. They stated that the oven was extremely hot when they noticed this so this indicates that the board needs to be replaced. Ordered a new control board and will return on Tuesday.; ordrng 1 316443913 (Relay board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WPFRIDGE

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/26/2024

Discovered customer had a failed icemaker assembly. Replaced with new part from truckstop. Tested and the machine appears to be working properly now.

We serviced a

BOSCH DISHWASHER

Model SHX4ATF5UC/21

Near Excelsior, MN 55331

Paul

Job Details: 07/26/2024

Replaced faulty door latch assembly. Verified float switch operating correctly. With stiffener kit and new door latch, dishwasher stays. Repair was successful

We serviced a

FRIGIDAIRE RANGE

Model FCRE3062AS

Near Inver Grove Heights, MN 55076

Hyrum

Job Details: 07/26/2024

Customer was concerned that the temperature was dropping after they would check their food, and that the machine was not seeming to maintain temperature correctly. Instructed them on the use of the cook feature versus the timer feature. Customer was possibly letting the oven shut off while it was supposed to continue cooking. Also adjusted the oven temperature up about 15?.everything seems to be working properly at this time

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PF7

Near Eden Prairie, MN 55346

Paul

Job Details: 07/26/2024

Replaced faulty ice maker. Verified operations. Customer to order and replace water filter.

We serviced a

SAMSUNG WASHER

Model WF45K6500AV/A2

Near Eden Prairie, MN 55346

Kinnon

Job Details: 07/26/2024

Replaced control board due to long cycle times and unusual drain pump cycling - ran quick wash test all functions test good

We serviced a

ASKO++ WASHER STACKED++

Model W4114CWU

Near Wayzata, MN 55391

Paul

Job Details: 07/26/2024

Customer stated unit leaked at the front one time, and the drawstring of a pair of shorts might have got caught in the door seal??? Didnt try unit again. I started the unit and watch operations. Very heavy soap/sudsing with only water in unit. Rinsed water out 3 times. Ran unit in test mode to verify no leaks. Rinsed unit again and verified no leaks at this time.

We serviced a

LG DRYER

Model DLGX2502V

Near Maple Grove, MN 55311

Paul

Job Details: 07/26/2024

Had to remove dryer from elevated cabinet. Found faulty front roller wheel bearings. Replaced wheels and cleaned out dryer. Removed washer to reconnect dryer. Start and verified proper operation.

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, MN 55410

Dakota

Job Details: 07/26/2024

Replaced door boot and tested found small leak from dispenser , hairline crack in housing causing leak, both LG washers in wash room have cracks in the same location. Applied adhesive to both dispenser housings and instructed customer to wait overnight for adhesive to dry.

We serviced a

FISHER PAYKEL++ REFRIGERATOR

Model RF170WDLX5

Near Minneapolis, MN 55409

Dakota

Job Details: 07/26/2024

Dead animal smell from fridge machine compartment. Removed and Cleaned condensate pan with bleach, smell was coming from pan. Fixed.

We serviced a

GE WASHER

Model GFW430SSM1WW

Near Minneapolis, MN 55408

Dakota

Job Details: 07/26/2024

Washer shutting down in spin cycle, found electrical supply dropping out when unit enters spin, voltage at outlet dropping below 95 VAC, same thing happens at outlet when running dryer, cant even turn washer on while dryer is running. Electrician needed in apartment.

We serviced a

MIELE** REFRIGERATOR

Model K1911VI/02

Near Minneapolis, MN 55406

Dakota

Job Details: 07/26/2024

Still displaying F0115 and dripping from evap. Found evap drain not fully seated causing leak, re seated evap drain and sealed. Verified continuity from board to sensor, sensor measure in spec from board. Unable to enter service mode using instructions in service manual. Recommend replace main control board in machine compartment near condenser and evap sensor. ; saved tckt , states that autho needed

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFD

Near Monticello, MN 55362

Matt

Job Details: 07/26/2024

COOKING ISSUES, OVEN, NO POWER IN THE OVEN-OVEN NOT WORKING. Customer said it either trips breaker, or gives a F22 error. It tripped breaker about 3 minutes after starting a bake cycle. I called tech line and talked to Craig and we put oven into test mode and turned the bake element on and it tripped the breaker about 3 minutes in. He said I will need to pull oven out and do more testing from the back. I pulled oven out and ohmed out the bake element and it was good at 22.5 ohms. I removed the bake element and it visibly looks good. I checked wiring and it looks good. I turned power back on and turned the bake element back on so I could do more testing from the back and now it doesnt trip the breaker. I reassembled everything and started a bake cycle at 350F and it preheated without tripping the breaker. Option to replace bake element. no repair at this time.

We serviced a

MAYTAG DRYER

Model LDE9806ACE

Near Saint Paul, MN 55106

Hyrum

Job Details: 07/26/2024

305185 pulleyCould not remove the old pulley from the old motor. Will need a new pulley to go onto the new motor. Please see if part is available. If part is no longer available, please reach out to the customer; saved tckt , states that autho needed

We serviced a

MAYTAG WASHER

Model MVWC5ESXWO

Near Chanhassen, MN 55317

Kinnon

Job Details: 07/26/2024

Unit squeaks during spin out adjusted 2 nuts that were loose on gearbox assembly re-leveled washer tested

We serviced a

FRIGIDAIRE DRYER

Model NMGR336FS0

Near Eagan, MN 55123

Delton

Job Details: 07/26/2024

Found that the drum is hard to turn manually. Inspected motor and it is very stiff to turn causing it to overheat and shut down unit. Quoted customer for blower wheel housing and motor. Customer declined repair.

We serviced a

LG REFRIGERATOR

Model LSC27925ST

Near Shakopee, MN 55379

Delton

Job Details: 07/26/2024

Replaced water line, ice maker, ice fill tube. Tested and no leaks, ice maker fills and water dispenses. Refrigerator is working good.

We serviced a

WOLF++ RANGE

Model DF364G

Near Excelsior, MN 55331

Kinnon

Job Details: 07/26/2024

I need these parts ordered 804877 burner head small qty 1. And part # 804875 burner head large qty 3 and another oven lamp part # 800307 unable to locate parts stock , These are wolf oven parts under American home shield warranty please order parts to Kinnon and schedule customer for Thursday 08/01 thanks ; O-emld tckt , states that autho needed

We serviced a

LG RANGE

Model LSE4616BD /00

Near Buffalo, MN 55313

Paul

Job Details: 07/26/2024

Customer states oven doesnt heat right, doesnt self clean like her old oven. Tested all aspects of oven. Bake, broil, and convection all work properly. Induction cooktop fans operating properly. Confirmed temp control calibrated to within 4?F customer. Problems must arise at other times, as oven tested fine. Unable to replicate at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Big Lake, MN 55309

Matt

Job Details: 07/26/2024

LEAKING. Found the lower spray arm is cracked, the door opens past 90 degrees and catches and clicks from the right hinge area. Its leaking from the door because its not tight and sealing properly. Customer is going to replace the dishwasher.

We serviced a

GE REFRIGERATOR

Model PYE22KSKKSS

Near Otsego, MN 55362

Matt

Job Details: 07/26/2024

ICE BUILDING UP IN DELI DRAWERS. FF temperature was only 45F and freezer is 1F. I defrosted and removed the FF evaporator cover and the drain is plugged, fan is failing and is pulsing and the foam is water logged and falling apart on the evaporator cover and air tower. Also the drain pan is deformed from the ice. Customer approved repairs. Installed new air duct tower, evaporator cover with fan, drain trough and ran software update. Tested and refrigerator is starting to cool nicely. Refrigerator is now fixed.

We serviced a

KITCHENAID MICROWAVE

Model KMHS120EBS4

Near Anoka, MN 55303

Matt

Job Details: 07/26/2024

DOOR IS LOOSE. Found the door is separating. The bracket on the outer door panel is broken. Customer approved repair. Installed new door. Microwave is now fixed.

We serviced a

GE MICROWAVE

Model CVM517P3R1D1

Near Saint Michael, MN 55376

Matt

Job Details: 07/26/2024

NOT HEATING. Microwave is not heating and the convection oven is not heating either. Lights, fan, convection fan and turntable are all working. I checked all 3 door switches and they are testing good. Customer is going to replace.

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Minneapolis, MN 55439

Delton

Job Details: 07/26/2024

Installed new filter housing with water lines along with ice maker. No more black sediment coming from main water line. Everything working properly.

We serviced a

BEKO DISHWASHER

Model DUT25401W

Near Minneapolis, MN 55404

Dakota

Job Details: 07/26/2024

customer state Not draining. Cancelled cycle and unit drained completely. No errors reported by customer or stored in machines test cycle, ran test cycle all functions ok. Instructed customer on use and operation of DW.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A3

Near Chaska, MN 55318

Kinnon

Job Details: 07/26/2024

Replace belt and roller assembly that was bad on dryer unable to get rid of rattling sound due to frame bent from previous repair. Lots of screws missing on dryer from previous repair. Customer notify customer aware all dryer test good except slight rattle sound due to bent frame unable to repair that customer aware and ok with that.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22KREDBSR/AA-13

Near Richfield, MN 55423

Delton

Job Details: 07/26/2024

Replaced main board still same problem. Upon further inspection found broken wire inside left door. Put old board back in. Unit needs new left door (dispenser side door). Need to confirm part number DA91-04145D. For model rev 13. Please contact customer with estimate.; saved tckt , states that autho needed

We serviced a

SAMSUNG WASHER

Model WF45K6200AZ/A2

Near Saint Paul, MN 55119

Aaron

Job Details: 07/26/2024

There are multiple leaks at the drain pump assembly, the drain line, the pump seal and the filter housing. The drain pump is no longer available, the assembly (drain pump included ) down look available either.DC97-17999M drain pump assembly ( pump included I think)DC31-00187A drain pump DC97-16991B filterNone of these parts are available from any of the warehouses that are available to us. The drain pump alone will not solve this problem, I listed it incase it isnt a part of the assembly. I told the customer that I cant find parts, please reach out with estimate if parts can be found. ; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2045VS6

Near Minneapolis, MN 55428

Nate

Job Details: 07/26/2024

Fridge tends to smell musty when its in a cooling cycle (fans running). Customer cleaned out the freezer and fresh food sections. Cleaned under it and behind it, including by the compressor. I took evaporator panel off and also noticed that there was what looked to be frozen milk covering part of the bottom of the freezer. I used my steamer and steamed out evaporation drain and all the ice in freezer, and the vents/ looked under fridge with pump wedges and didnt see anything. Pulled fridge out and checked by evaporator and that area. Compressor area is all spotless and nothing giving off a smell. I told customer to give it a couple days and see how it smells: all of fridge and freezer as well as under the fridge and behind it are immaculate. Nothing left to clean and I cant confirm any unusual smells.

We serviced a

LG DRYER

Model DLE7000W

Near Shakopee, MN 55379

Kinnon

Job Details: 07/26/2024

Dryer wont start confirmed armed outdoor switch defective door switch door switch not truckstop ordered part and scheduled customer; ordrd 1 EBF61496102 (DOOR SWITCH ASSM)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Shakopee, MN 55379

Kinnon

Job Details: 07/26/2024

Receded evaporator cover that was rubbing on evaporator fan tested all functions all functions test good

We serviced a

GE REFRIGERATOR

Model GSS23WGTABB

Near Minneapolis, MN 55404

Dakota

Job Details: 07/26/2024

Replaced water filter housing and repaired broken water lines under fridge. Tested unit, no leaks

We serviced a

GE DISHWASHER

Model GDF610PMJ6ES

Near Elk River, MN 55330

Adam

Job Details: 07/26/2024

Complaint is not pumping water, not washing. Hooked up SmartHQ wind test mold no error codes. Went through diagnostics found that the wash molder is bad and theres a bunch of black debris underneath. Customer declined repair.

We serviced a

SAMSUNG REFRIGERATOR

Model RT16A6195SR/AA

Near Zimmerman, MN 55398

Adam

Job Details: 07/26/2024

Complaint is lights not working. I found that there was a broken wire in the freezer door repaired wire. Also the lights seemed a little dim after repair. Replace both lightbulbs that was sent now unit is working properly.

We serviced a

LG REFRIGERATOR

Model LRFCS25D3S.ASTCNA0

Near Avon, MN 56310

Adam

Job Details: 07/26/2024

Confirm that the compressor was bad. Compressor was getting voltage and just making a weird noise but not pumping any Freon. Removed old compressor installed new one pressure tested. Vacuumed under 300 ?m. Filled with a proper amount of R 600. Plug unit back in units working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDMO1

Near Clear Lake, MN 55319

Brandon

Job Details: 07/26/2024

Customer states the unit is warm. Removed the freezer cover and check, no frost pattern. Checked for an amp draw, the compressor had an amp draw. The fresh food compartment was over 50 degrees and the freezer was 34 degrees. The customer would like a ballpark quote for a sealed system diagnosis.; saved tckt

We serviced a

AMANA REFRIGERATOR

Model ABD2233DES

Near Clearwater, MN 55320

Brandon

Job Details: 07/26/2024

While on site 7-25-24 for another appliance. Was informed the fresh food section was getting too cold and freezing food. Was going to take temp readings but was informed the door had been opened several times by the children. Informed the customer I had parts arriving for the unit and scheduled to be back in 7-26-24. I checked the fridge for any issues, checked the diagnostics and everything checked out as it should put the fresh food thermistor in water and checked the temp compared to the resistance the thermistor checks out. Talked with Phill before returning on 7-26-24 was informed to change the board again. Changed the board again and the thermistor. Programmed the board. ; O-emld tckt

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Saint Michael, MN 55376

Matt

Job Details: 07/26/2024

FRONT RH BURNER NOT WORKING GOOD AND HAS OVEN ISSUE NOT HEATING. Found the front right burner orifice was plugged. Cleaned it off and tested. Burner is working great. The bake ignitor is weak and not igniting. Customer approved repair. Installed new ignitor and tested. Oven is heating great. Range is now fixed.

We serviced a

BEKO MICROWAVE

Model 8851283200

Near Minneapolis, MN 55446

Nate

Job Details: 07/26/2024

Replaced ring, motor and glass, and now it runs great and doesnt bang around.

We serviced a

WHIRLPOOL RANGE

Model RF365PXDQ0

Near Plymouth, MN 55447

Nate

Job Details: 07/26/2024

Bake element is sparking and flames. Ordered new element. Coming back to install. ; ordrd 1 WP308180 (Oven bake element)

We serviced a

JENN-AIR RANGE

Model JGS9900CDS00

Near Minneapolis, MN 55416

Nate

Job Details: 07/26/2024

Control panel buttons have been slowly becoming unresponsive. Quoted for new UI and overlay. Ordered both. Coming back to install. ; ordrd 1 WP8507P236-60 (Control electric) and 1 W10314419 (Stainless control panel with overlay)

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Minneapolis, MN 55416

Nate

Job Details: 07/26/2024

Fresh food section is warm. 52 degrees. Freezer is zero. Found ice crystals built up around evaporator fan area. Quoted for new fan. Installed new fan and gave discount, customer was considering doing repair themself.

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Golden Valley, MN 55422

Nate

Job Details: 07/26/2024

Squealing. Replaced the belt, rollers and pully. Vacuumed it out. Runs great now.

We serviced a

LG REFRIGERATOR

Model LRFXS2503D/01

Near Minneapolis, MN 55422

Nate

Job Details: 07/26/2024

Fridge has been noisy making vibrating sound ever since new compressor was installed. I found a couple places where copper lines from the compressor were touching metal. We were also able to figure out that it vibrates when it is pushed back near the wall. The floor isnt level and thats causing the majority of the issue. Customer is going to shim. Also, the water valve has been leaking so I undid the connection and used plumbers tape and redid the connection and now it doesnt leak. Lastly, the water dispenser hasnt been dispensing water. They have a saddle valve in the basement. I made some adjustments opening and closing the saddle valve and now they have water coming out of the dispenser.

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Crystal, MN 55428

Nate

Job Details: 07/26/2024

Oven not heating. Found a bad igniter. Replaced and now it ignites great.

We serviced a

ELECTROLUX DRYER

Model ELFG7637AT

Near Woodbury, MN 55125

Aaron

Job Details: 07/26/2024

The customers are hearing a rattling noise when they dry their clothes.I removed the top cover, inspected the idler belt, drum, idler pulley wheel, blower motor/wheel. The moving parts on the dryer are free from defects .The drum moves smoothly, felt isnt torn or out of place. I found two loose screws that were not holding the back panel tightly, I snugged them down, put the top back on and turned the dryer on. The dryer tumbles, heats and produces air flow quietly. The dryer vent stack and gas supply line are touching the back of the dryer, there are friction marks on the vent, I moved the dryer away so that it wont vibrate against said lines.

We serviced a

FRIGIDAIRE RANGE

Model PCFG3078AF

Near Cottage Grove, MN 55016

Aaron

Job Details: 07/26/2024

The range is fully functional, except for the clean function. The clean cycle requires a lock to engage the door, lock is operated by a motor and proven with a micro switch. The micro switch tests good but the motor isnt moving to close the switch, power is traveling to the motor. Im ordering a new PC board and motor latch, I will only replace the board if the motor latch replacement doesnt work. All facts point to a bad motor latch.I ordered new parts and rescheduled for the week of August 3rd.; ordrng 1 5304518023 (PC BOARD) and 1 5304528973 (Motor latch)

We serviced a

MAGIC CHEF DRYER

Model CYG3005AWW

Near Robbinsdale, MN 55422

Nate

Job Details: 07/25/2024

When I got here I opened the dryer door and could smell gas inside it. I put the blue liquid all over the connections and valve orfice, and didnt find any bubbles. Then used dawn dish soap and water and got a lot of bubbles coming out of valve. Customer will replace dryer.

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Elk River, MN 55330

Matt

Job Details: 07/25/2024

LID HAS COME OFF THE HINGES. Found the left side of the door is cracked and broken at the hinge. Customer declined repairs.

We serviced a

KENMORE DRYER

Model 110.66712694

Near Saint Paul, MN 55104

Dakota

Job Details: 07/25/2024

Dryer no heat, gas valve coil electrically open causing no heat, rear drum seal worn/almost gone. Replaced gas valve coil and ordered rear drum seal. ; ordrd 1 W10612022 (Rear drum seal) and 1 5303931775 (Gas valve coil kit)

We serviced a

BEKO REFRIGERATOR

Model K74505NLU

Near Minneapolis, MN 55419

Dakota

Job Details: 07/25/2024

Noise from Icemaker motor, clicking and not returning to home position. Office will need to order 4827350100 available at encompass; ordrng 1 4827350100 (Icemaker motor)

We serviced a

GE DRYER

Model DCVH680GJ2WW

Near Saint Michael, MN 55376

Adam

Job Details: 07/25/2024

Complaint not drying. Found dryer heating to 250. Vent outside is only 10 mph. Vents need to be cleaned.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFC2383AF

Near Maple Grove, MN 55369

Adam

Job Details: 07/25/2024

Complaint is making loud noise randomly had another company come out there. They said its the refrigerant inside the unit making the noise they salad they will sound damp it the best they can. Still making the noise. I put unit in test mode. I connected the noise to happen. Customer had a recording, but its not helpful at all. Tried to get a hold of Techline after 30 minutes got disconnected. Theres nothing I can do for the unit. Other company said its not repairable so under oppression that we werent even coming out and he was getting a new refrigerator.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Otsego, MN 55362

Matt

Job Details: 07/25/2024

REFRIGERATION ISSUES, WATER LEAKMOISTURE, WATER LEAK UNDER REFRIGERATOR-FRIDGE LEAKING WATER FROM THE FILTER. Found the water line on the back of the filter housing is cracked. Parts on order. Installed new inlet and outlet water lines to the filter housing and tested. No more leaks. Refrigerator is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model 3511

Near St. Cloud, MN 56301

Brandon

Job Details: 07/25/2024

Returned with the part, installed new fan cycled and tested. The new fan is working as it should. Made sure the drain was not plugged, steamed the ice out of the ports goings into the fresh food compartment, put the freezer back together.

We serviced a

GE WASHER

Model PFW950SPTDS

Near Waite Park, MN 56387

Brandon

Job Details: 07/25/2024

Customer stated the unit was making noise and nosies. After talking with him on the issues the was having issues with the unit making nosies before the unit when into spin mode with it shaking and rocking. The unit is apparently acting out of balance before spin cycle and is making all kinds of noise. I checked the drum and it is free did not seem to have any drag. I suspected the customer was overloading. The customer wants another opinion. Call d tech support and let them know the issue case number 13690275 spoke with Denny ; saved tckt

We serviced a

GE REFRIGERATOR

Model PFSS2MJYISS

Near St. Cloud, MN 56301

Brandon

Job Details: 07/25/2024

Customer states the freezer door wont open. Found the right side track is locked up. Informed the customer the would need parts before trying hard to get it open as it wont close correctly after it is open. Quoted the customer repair parts and the customer approved. Ordered the parts. ; ordrd 1 WR72X10299 (Right side door bracket) and 1 WR49X20767 (Slide kit)

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Minneapolis, MN 55419

Nate

Job Details: 07/25/2024

Warm in fresh food and freezer. Set to negative 4 and 37. No frost on evaporator. Compressor and all fans running. Condenser line cool to the touch. Compressor drawing zero amps on the black wire and .50 amps on red wire. Sealed system issue. Gave customer rough estimate for advanced diagnostics and then for sealed system work. Customer not original owner. They are buying a new one.

We serviced a

SAMSUNG DRYER

Model DVG45T3200W/A3

Near St. Cloud, MN 56304

Brandon

Job Details: 07/25/2024

Customer states the unit is not heating. Cycled and tested found the unit would light and heat and then cut out. After testing found the high limit thermostat is not working correctly, customer approved both heat elements. Ordered parts put the unit back together ; ordrd 1 DC47-00017A (High temp thermostat) and 1 DC47-00016A (Thermostat)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW

Near Somerset, WI 54025

Aaron

Job Details: 07/25/2024

I replaced the drive motor and drum belt. I was able to reuse the blower motor wheel and idler pulley assembly. Reassembled the machine, plugged it in and verified my repair. The dryer heats, tumbles and has a strong air flow.I have two extra belts, idler pulley wheels and one extra blower motor wheel that I will return for Square Trade.

We serviced a

SAMSUNG DRYER

Model DVG54M8750W/A3

Near Minneapolis, MN 55423

Dakota

Job Details: 07/25/2024

customer state unit not drying, tested and found lint filter screen clogged from dryer sheet wax and lint filter housing clogged with lint, cleaned screen and housing and tested. Unit now operating within spec

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Buffalo, MN 55313

Paul

Job Details: 07/25/2024

Found noise due to loose left counterweight. Found bottom bolt out, threaded connector stripped out, crack in counterweight. Customer says the same problem happened a few months ago, and I could tell with the one new blot. Attempted to install a nut on back side of threaded connector. Repair is very temporary. Recommend new counter weight and tub assembly. DC67-00999A counter weightDC97-21466A tub assembly DC97-02412A bolt X3; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS01

Near Minneapolis, MN 55406

Dakota

Job Details: 07/25/2024

Unit not defrosting causing weak cool in fzr and Ff section. Found wire to defrost thermal limiter broken. Recommend replace wire harness. Instructed customer to unplug unit and allow to completely thaw 24 hours before follow up visit.; ordrd 1 WPW10487766 (Wire harness)

We serviced a

FRIGIDAIRE DRYER

Model FFRE4120SW2

Near Minneapolis, MN 55448

Adam

Job Details: 07/25/2024

Make it loud thumping noise. Disassembled unit and found a sock stuck in the blower wheel cleaned everything up did a maintenance clean up on the unit reassembled and tested units working properly

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Saint Paul, MN 55104

Dakota

Job Details: 07/25/2024

Arrived, customer stated that another company came on Monday to install water valve, customer complains unit still leaving stains on clothes. Informed customer to continuously run clean washer cycles back to back now that water valve is working, nothing more we can do to clean machine at this time.

We serviced a

GE REFRIGERATOR

Model GNE25JMKGFES

Near Otsego, MN 55330

Matt

Job Details: 07/25/2024

HUMMING NOISE. Found the evaporator fan is loud. I removed the evaporator cover and its completely frosted over. I turned on the heater and it never came on. The thermistor is reading correct temperatures and I ohmed out the heater through the defrost thermostat and it ohms out good at 32ohms. The board is not sending voltage to the heater. Needs a new board. Customer declined repair and is going to replace it themselves, or just replace the refrigerator.

We serviced a

SUBZERO++ REF BUILT IN++

Model 532

Near Excelsior, MN 55331

Paul

Job Details: 07/25/2024

Found ice maker mounted unlevel due to missing screw. Removed another screw from a lower mount to make level. Verified operations. Replacement screw and new ice maker recommended if problems persist, but it must be OEM stainless screw as the wrong size screw will puncture 1995 R12 evaporator coil! SZ4200520 ice maker; saved tckt

We serviced a

LG REFRIGERATOR

Model LFXC24726S/02

Near Minneapolis, MN 55419

Hyrum

Job Details: 07/25/2024

ADL73341415 ff evapADL73981017 fz evapADH73150210 dryerTCA38151706 compressor; ordrng 1 ADH73150210 (Dryer) and 1 ADL73981017 (Evap fz) and 1 ADL73341415 (Evap ff)