Service History 16 - Omega Force Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 6651277K310

Near Minneapolis, MN 55443

Phillip

Job Details: 03/08/2023

The dishwasher is dead. The customer said it stopped then the lights were flashing but now its dead. Im getting 120 volts to the main board. The board is making a hissing sound and it very hot. I inspected the board and it looks fine. I quoted for a new board. ; ordrd 1 W10866118 (CONTROL BOARD - MAIN)

We serviced a

THERMADOR++ REF BUILT IN++

Model E36BT820NS/68

Near Minneapolis, MN 55427

Phillip

Job Details: 03/08/2023

The freezer door is not closing and sealing good. I found the bottom of the door gasket had pulled out of the door and was not sealing. The door would not close. The door closer cam on the right side was stuck in the closed position. I had to reset the cam. 3 of the white plastic basket clips are missing so the freezer basket is flopping all around. I put zip ties around the basket to hold it still. The door is shutting good now. I advised the customer to give it 48 hours for the temps to be back to normal.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Eden Prairie, MN 55346

Adam

Job Details: 03/08/2023

"Customer complaint is low water pressure. Verified complaint water was at low pressure coming out of dispenser. Removed water filter and bypass to task unit same issue. Next turned off water to the fridge and noticed they had a small quarter inch tap into the water line in the basement, even when turning off water still was coming out. Next check water pressure out of the water valve and it had some pressure. Looked at the ice cubes and noticed those were small also. Unit just has two valves one for the dispenser and on for the ice maker. The problem is from the water pressure to the fridge but cant be 100 percent because cant turn water off. So I could remove line then test water pressure. Customer has to get a plumber to run a new line to the fridge. Recommend using a braided 5/16 line because the fridge is right above the utility room."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Buffalo, MN 55313

Seth

Job Details: 03/08/2023

Freezer liner bubbling and malformed. We cannot repair this fridge defect. Bubbling plastic is raised up to 1/2 in.; saved tckt

We serviced a

GE WASHER

Model WCVH6260FWW

Near Minneapolis, MN 55403

Nate

Job Details: 03/08/2023

Washer has a bad bearing. Customer will replace the washer. Bearing is completely detached from tub. Customer requested a dryer vent cleaning. Cleaned vent for 49.95.

We serviced a

ZLINE++ RANGE

Model RGS-30

Near Minneapolis, MN 55419

Nate

Job Details: 03/08/2023

"Installed new zline recall kit. New heat deflectors, orfice for broil, and spacers. Bake and broil work great now. Customer had kit when I arrived."

We serviced a

GE REFRIGERATOR

Model Pfe29psdcssNo

Near Minneapolis, MN 55417

Nate

Job Details: 03/08/2023

"Fridge has been warming up. 30 in freezer and 41 in fresh food. Found the evaporator fan iced up, most likely from the door getting left open. Put in test mode with newfi and sensors reading temps correctly, and defrost system works well. Steamed off evaporator so that fan can run again. Also did a firmware update. Works great now. Told customer to give it 24 hours to cool down to desired temps."

We serviced a

GE MICROWAVE

Model PEB9159DJ2WW

Near Buffalo, MN 55313

Seth

Job Details: 03/08/2023

When using convection bake to 350. It fails 2-3 minutes into the baking cycle. The unit is dead no lights no response from the UI. I could not duplicate the error at 350 for 13 minutes. I reset it to 425 then it failed. Part is on order.; ordrd 1 WB24X27107 (Thermostat)

We serviced a

KENMORE DRYER

Model 796.904419

Near Saint Paul, MN 55116

Nate

Job Details: 03/08/2023

Running loud. Found two bad rollers. Replaced the rollers with the new improved ones. Vacuumed out a ton of lint and sand. Runs great now. ; used 2 4581EL2002h (ROLLER) from stock

We serviced a

KENMORE DISHWASHER

Model 665.12763K314

Near Plymouth, MN 55446

Phillip

Job Details: 03/08/2023

The customer said water randomly leaks from the float switch. I could see that water was dripping out of the center straw from the float switch. I checked the nut on the switch and it is tight. I remove the lower spray arm and found one of the spray arms is coming apart so water is spraying out the center of it and causing water to leak out the float. I gave the customer the spray arm part number and showed her who to replace the lower spray arm.

We serviced a

MAYTAG DRYER

Model MGDZ600TW1

Near Saint Paul, MN 55103

Nate

Job Details: 03/08/2023

Not heating. Found a bad thermal fuse. Took dryer apart. Vacuumed out a lot of lint. Cleaned lint out of dryer vent with rotary brush. Oiled and cleaned rollers and pully. Everything runs and heats great now. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF

Near Monticello, MN 55362

Seth

Job Details: 03/08/2023

"Slow dispensing off water, failed valve was found. Part is on order. Customer out of town till late on the 3/17. Do not move up.; ordrd 1 242253002 (Quad valve)"

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Clear Lake, MN 55319

Seth

Job Details: 03/08/2023

I replaced the stripped cam and the broken actuator. Ive tested the washer it worked as designed.

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Minneapolis, MN 55421

Nate

Job Details: 03/08/2023

Fridge leaks water periodically. Found the drain line under the evaporator iced over and plugged. Steamed it out. Got all the ice off the bottom of the freezer. Poured 64 oz of water down the drain and it drained great. Charged minimum labor.

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2 01

Near Minneapolis, MN 55421

Nate

Job Details: 03/08/2023

"Washer giving e4 error. Found the water is filling correctly, but washer thinks its not. Has a bad pressure sensor, but bigger issue is its apart of the exploding washer recall. Gave customer all the info on the recall with links to the recall site. She will contact Samsung and see if they will also cover pressure sensor repair. If not, may buy new washer with recall rebate option."

We serviced a

KITCHENAID DISHWASHER

Model Kuds35fxss5

Near Maple Grove, MN 55311

Phillip

Job Details: 03/08/2023

The homeowner was not home but had notes laid out. The customer said the dishwasher soap does not dispense properly and it stops after 10-15 min. They also said the dishwasher is crooked. I started the dishwasher. It fills and washes for about 5 seconds then it beeps and stops. I checked for errors and got a few. I ran the dishwasher again and while I did I checked the voltage for the wash motor coming the main board. I was getting 120 and 1.6 amps then it just stopped. I removed the main board and found a bad capacitor on the board. I quoted the customer and replaced the capacitor. I ran it again and now its working properly. The left mounting screw was missing. I aligned the dishwasher and installed the left mounting screw. 8-2 10-1 6-6 ; used 1 CAP-BOARDREPAIR (BOARD REPAIR CAP) from stock

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Andover, MN 55304

Matt

Job Details: 03/08/2023

"Customer complaint is, BURNER STAYS ON HIGH, FRONT RIGHT BURNER. Inspected and tested. Found the front right burner is sticking on high. Needs a new burner switch. Part on order.; ordrd 1 DG44-01006B (Burner switch)"

We serviced a

KENMORE LAUNDRY CENTER++

Model 41798702891

Near Clearwater, MN 55320

Seth

Job Details: 03/08/2023

"Tenant Lydia 320.330.3720. The dryer does not tumble, the idler failed and belt snapped. I will need to pull the laundry center to complete repairs. No VM for landLord, ; saved tckt"

We serviced a

ZLINE++ RANGE

Model RG36

Near Eden Prairie, MN 55346

Adam

Job Details: 03/08/2023

Customer wanted recall parts install. Called Techline because the bottom burner was different. Added photo to show if I added spacer they recommend. Looks like on this model its missing a part or cant be moved. Tech line said dont move it. Just do the broil element then. Long as there is a gap. There is a gap but the gap is behind cavity. Tested unit seams to be working properly ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE WASHER

Model GTW460ASJ7WW

Near Elk River, MN 55330

Matt

Job Details: 03/08/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found junk in the drain pump. Cleaned out pump and tested. Washer is now working and draining great. Washer is now fixed. If they have issues with it draining again, we need to order and go back with a drain pump part number WH23X28418. Washer is now fixed."

We serviced a

LG MICROWAVE

Model LMV1831ST/00

Near Eden Prairie, MN 55346

Adam

Job Details: 03/08/2023

"Customers states display is bad. Verified complaint. Display has random numbers not work properly or go blank. Which makes it hard to read or know what your doing. Would need key pad assembly ACM72981018. Was over amount and was told they will replace unit. ; snapped 4 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model PSHS6RGXBDSS

Near Eden Prairie, MN 55347

Adam

Job Details: 03/08/2023

Customers complaint leaking water and tasting funny. Found the water valve is leaking and a line is cracked. We dont carry this valve on truck stock. Quoted customer blue book for repair. Also will try to steam the lines to clean them. Ordered WR57X10070 from Sundberg ; ordrd 1 WR57X10070 (I/M VALVE - WATER INLET)

We serviced a

GE REFRIGERATOR

Model PSC23MSTCSS

Near Chanhassen, MN 55317

Adam

Job Details: 03/08/2023

Unit not cold and makes a loud clunk noise randomly. Verified complaint found the fridge and freezer warmer was then normal. The freezer evap cover was all frosted. Removed cover and evap is all frosted up because of a defrost issue. Tested the defrost heater and it was bad. The clunking noise is from the compressor turning off and on. The compressor is starting to fail. Customer is going to replace fridge because of the compressor

We serviced a

GE COOKTOP++

Model CGP350SET3SS

Near Clearwater, MN 55320

Seth

Job Details: 03/03/2023

I replaced 2 valves and cleaned the cook top. It is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WGD72HEDW0

Near Monticello, MN 55362

Seth

Job Details: 03/03/2023

"Customers complaint was he can set it up to run the timer while countdown, but it never throws an error code, and it never tumbles. The solder point on the motor relay was bad on the main control board. I quoted it both ways both with a new board and with reworking his existing. He went for reworking his existing. I watched him tested the dryer. It had a good heat and ran for 10 minutes no problem."

We serviced a

LG REFRIGERATOR

Model LMXC23746S/00

Near Rosemount, MN 55068

Delton

Job Details: 03/03/2023

Found that is getting 1f error which means ice fan is not running. Also customer getting noise from evaporator fan in freezer. Customer approved estimate for evap cover assembly also is a service bulletin for icing up. The LED light for crisper drawer not working. I tested LED and no power. I switch led with freezer drawer and crisper and the LED assembly works. I tested power on top of freezer door and i get 12vdc but found that wires inside door are shorted and I wires from top to bottom does not ohm out. I informed customer that only way to fix that is to replace door. Customer didnt want to do that.Customer did approve estimate for evaporator cover assmebly. Ordering part and rescheduling.; ordrd 1 Aeb72913935 (Freezer Evaporator cover assmebly)

We serviced a

KENMORE WASHER

Model 796.402729

Near Saint Michael, MN 55376

Phillip

Job Details: 03/03/2023

The customer said the washer is loud when it spins. The basket also wobbles up and down. I verified the basket is loose and when you spin it the bearing is loud. I advised the customer the bearing is bad and its cheaper to buy a new washer. I advised he can still use in until head ready to replace it.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Minneapolis, MN 55422

Nate

Job Details: 03/03/2023

"Washer, according to tenant isnt agitating. They didnt realize it does a slow agitate before the heavy agitation. Works great. Nothing to fix."

We serviced a

GE DISHWASHER

Model GDT655SMJ4ES

Near Becker, MN 55308

Seth

Job Details: 03/03/2023

I replace the heater assembly that was leaking and updated software. I tested it and I watching it. Running a light load for 15 minutes. the dishwasher is now fixed.; pckd up 1 Wd05x23763 (Heater)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRTD2021AW

Near Rogers, MN 55374

Adam

Job Details: 03/03/2023

Customers complaint not cooling good enough been getting worse and worse. Customer was describing something like a slow leak. Or a defrost issue. Unit wasnt built up with frost or anything also found the back suction line to the compressor had frost built on it. So there is a sealed system issue. Probably a restriction. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Eden Prairie, MN 55347

Adam

Job Details: 03/03/2023

Installed both new boards again. Last time my SmartHQ wouldnt hook up this time its reading correctly. Also the board looked different. Must have had a defective board

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Rosemount, MN 55068

Delton

Job Details: 03/03/2023

Found that the child lock was on and none of the buttons were responsive. I showed customer how to turn on/off child lock and dishwasher starts and is running and working good.

We serviced a

LG WASHER

Model WM8000HWA

Near South Saint Paul, MN 55075

Delton

Job Details: 03/03/2023

"Found that drain pump fins broke off motor shaft. Customer approved estimate. Replaced drain pump, tested and washer drains. There was gunk on the glass so it appears that was breaking the seal causing slow leak from center of door. Cleaned it, ran test and no leaks as im here. Washer is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

LG WASHER

Model WT7300CW

Near Edina, MN 55424

Nate

Job Details: 03/03/2023

Replaced bad user interface. Was unable to find customer when I was done. Called and left message for them to call to make payment when they can today

We serviced a

ELECTROLUX DRYER

Model EFME627UIWI

Near Minneapolis, MN 55403

Nate

Job Details: 03/03/2023

"Dryer is running loud, rumbling, and taking a long time to dry towels. Found the blower wheel broken off the motor, with the blower wheel shaft fused to the motor shaft. Replaced both today and vacuumed out lint and oiled rollers. Runs and heats great now. Very quiet."

We serviced a

FRIGIDAIRE MICROWAVE

Model FPBM3077RFB

Near Minneapolis, MN 55410

Delton

Job Details: 03/03/2023

Replaced with choke kit and filter board. Tested and microwave turns on and is heating and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RS253BAWW/XAA

Near Minneapolis, MN 55424

Delton

Job Details: 03/03/2023

Refrigerator evaporator is frosted up behind the water tank. I put refrigerator in test mode and im getting 120v to heater at the board. I ohm out heater at 98ohms. I pull 1.18 amps. Defrost thermistor appears to read correctly when encased in ice. So heater is coming on which means only thing left is the defrost sensor.Customer is upset that same issue is happening and believes that it wasnt fixed originally.I ordered part and scheduled customer anyways. Informed customer that refrigerator will need to be unplugged and doors open 24 hours to defrost so i can gain access to evaporator.Send to PW can decide on discount?; ordrd 1 Da32-10105r (Defrost thermistor.)

We serviced a

GE DISHWASHER

Model PDT715SFN0DS

Near Osseo, MN 55311

Phillip

Job Details: 03/03/2023

The customer said the dishwasher leaks a lot of water from the bottom. I started the dishwasher and as water was filling water started to leak out of the pump to sump hose. The connecting hose has a hole in it. Today I replaced the wash pump. I ran it and it does not leak. I left the old part with the customer.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Maple Grove, MN 55311

Phillip

Job Details: 03/03/2023

The left rack adjusters on the upper rack was broken. I replaced the rack adjuster and now its working good. ; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Chaska, MN 55318

Adam

Job Details: 03/03/2023

Installed drain pump from last diagnosis. Once installed. Tested multiple times to make sure it was draining properly

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821TS9

Near Minneapolis, MN 55414

Nate

Job Details: 03/03/2023

Has sporadically not cooled. I turned the control to the coldest setting and compressor and fans started and evaporator frosted over. Temps were 70 in fresh food and 60 in freezer. Ordered a new cold control. Coming back Tuesday to install. ; ordrd 1 241537103 (Cold control)

We serviced a

THERMADOR++ REF BUILT IN++

Model T36BT820NS/12

Near Minneapolis, MN 55436

Delton

Job Details: 03/03/2023

"Evaporator fan wasnt running. I replaced freezer evaporator fan and freezer door switch. I can confirm the fan is running. I did not replace board as the fan seemed to be the issue. Please follow up with customer over the weekend and call on Monday to verify that ice is being made, more than one dump a day.; saved tckt , states that autho needed"

We serviced a

BOSCH REFRIGERATOR

Model B36CD50SNS/02

Near Chaska, MN 55318

Adam

Job Details: 03/03/2023

Ice maker is working on arrival and no error codes. Customer wants to past on repairs for now. Said it could definitely come back. He wants to wait it out said Ill be returning the part though because its a really expensive part and if it happens again later on might be a trip charge again.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28JBEDBSG/AA

Near Excelsior, MN 55331

Adam

Job Details: 03/03/2023

Unplugged unit installed new parts from last diagnosis and checked the board to make sure everything is plugged in correctly. Everything is good. Reassembled unit after install. Tested for codes no codes present

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS22QAAL10

Near Maple Grove, MN 55369

Phillip

Job Details: 03/03/2023

The fridge was not plugged in when I arrived. I plugged it back in. Just lights came on but no fans or compressor. I jumped the thermostat but its still not working. I could hear the relay on the defrost board clicking. I removed the board and found a bad solider spot on the board. I repaired the solider and put the board back in. Now its cooling and the fans run. I advised the to wait until tomorrow to food in.

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XES1

Near Minneapolis, MN 55437

Delton

Job Details: 03/03/2023

"Replaced evaporator fan motor, tested and it now is running and blowing air around. Refrigerator is cooling and working good."

We serviced a

WHIRLPOOL DRYER

Model LGR8648PW0

Near Champlin, MN 55316

Phillip

Job Details: 03/03/2023

The customer said after Matt was here the problem got worse. I verified the motor was bad. I was able to replace just the motor and not the blower wheel. The dryer is working good now.

We serviced a

ASKO++ DISHWASHER

Model D5634

Near Blaine, MN 55449

Phillip

Job Details: 03/03/2023

"The customer complaint is the dishes are not getting clean, its wet and gunky inside. I ran the dishwasher and verified its filling with the right amount of water. Both spray arms do spin. I put a coffee cup right side up on the top rack and after 2 minutes it was full of water. The dishwasher was sudsy without adding soap. I told the customer how to clean it with oil and then use a glisten dishwasher cleaner to clean the dishwasher. The customer was using a soap designed for hard water. I advised her the water is soft so dont use that one. The customer bought the hard water soap by accident and will stop using it. No other issues found with the dishwasher."

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Clear Lake, MN 55319

Seth

Job Details: 03/03/2023

"I replaced the board and pump. I tested and it started well but they have miserably slow water supplies. She will confirm it finished the cycle. The unit did not finish instead, it started making a noise that they had heard previous to the board failure so she unplugged it. I returned back to the site to find the splotch was not being actuated by the actuator, and it had stripped gears. Please get authorization if need be for the two additional parts and note, this will take a few hours because I will have to sit on site and wait for her water pressure to fill the machine ; ordrd 1 W11212745 (Actuator) and 1 W10721967 (Spkutch)"

We serviced a

KITCHENAID RANGE

Model KGSS907SWH02

Near Minneapolis, MN 55406

Nate

Job Details: 03/03/2023

Neither spark ignitor is sparking. Quoted for new spark module board. Coming back Tuesday to install. ; ordrd 1 WPW10331686 (Spark module board)

We serviced a

KITCHENAID WALL OVEN++

Model KEBK171SBL04

Near Mound, MN 55364

Adam

Job Details: 03/03/2023

Customers complaint is unit not heating well. Verified complaint found that the broil element was working and the bake element wasnt. Pulled unit out to test. Bake element. Bake element tested open and needs to be replaced. Quoted customer bluebook for part and labor and rescheduled for Tuesday. ; ordrng 1 WPW10207398 (ELEMENT - BAKE (STANDARD))

We serviced a

GE RANGE

Model JGBP79WEV4WW

Near St. Cloud, MN 56301

Seth

Job Details: 03/03/2023

I cleaned and adjusted the burners as well as replacing the spark module. I tested it and it is igniting as designed. check 1 is a trip charge.; pckd up 1 Wb13k25 (Spark module)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2032TE1

Near Sartell, MN 56377

Seth

Job Details: 03/03/2023

"Frosted over, the adaptive defrost controller looks to be at fault. Connie know its in factory warranty she will work with Frigidaire to repair. If she needs us to do the job quote with defrosting labor."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZO

Near St. Cloud, MN 56301

Seth

Job Details: 03/03/2023

"The New dishwasher is within 1 year of its warranty. This odd not covered, he will work with Maytag for the broken racks and leak."

We serviced a

DANBY REFRIGERATOR

Model DAG026A1BDB

Near Minneapolis, MN 55448

Phillip

Job Details: 03/03/2023

The customer complaint is the fan makes a rattling sound. I removed the fan cover and made sure the 2 mounting screws for the fan are tight. I ended up remote fan. With the fan out and Im my hand its quite and has not vibration. The problem is the back of the fan sticks out and the back of it sits in a little hole that has been formed into the plastic liner. The back of the fan rubs and vibrates against the plastic liner. The only thing I can do is fill the hole with putty. I filled the hole with putty and put some on the fan bracket. I put the fan back in. The vibration sound is better. If it comes back there is no fix. Another fan will do the same thing. The customer was happy with the sound.

We serviced a

BOSCH DISHWASHER

Model SHPM78W54N/10

Near Elk River, MN 55330

Phillip

Job Details: 03/03/2023

Dishwasher is giving the E9 not heating fault code. I put in diagnostics and ran the test and when it should be heating it stop and give the nine. Im getting power to the heater and the heater is open. ; ordrd 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)

We serviced a

LG WASHER

Model WM3700HWA/02

Near Sartell, MN 56377

Seth

Job Details: 03/02/2023

Wont work unless you Pericles it after a load is run. Blown capacitor on the control board. Parts on order.; ordrd 1 EBR74282086 (Board)

We serviced a

ELECTROLUX DRYER

Model EIED50LIW0

Near St. Cloud, MN 56303

Seth

Job Details: 03/02/2023

"E64 error, it heats great but the vent was 100% plugged. The lint trap filter was waxed over. The customer will clean the vent before further use. The dryer was working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Otsego, MN 55330

Adam

Job Details: 03/02/2023

Customers complaint unit leaking and flooded house. When I got there the house has been gutted for repair and dishwasher wasnt hooked up and cabinets were removed. Rehooked dishwasher up then tested ran unit for over 20 min on normal cycle and no leaks. Then put unit in test mode and let it run. No leaks had unit running for total of 50 minutes and no leak. Let customer know I can not find any leaks showed customer that it was dry. Let her know they could put something underneath to see if it would leak later on on the cycle.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF0B

Near Albertville, MN 55301

Adam

Job Details: 03/02/2023

Unit would trip breaker at end of cycle. Unit was hardwired to a gfi. Put unit in test multiple times to run the drain pump. Motor. Heater. Fan. Dispenser. And never popped the breaker. Let unit run for over 20 minutes it was working fine. Customer is going to wire cord and plug it into a different outlet and see what happens.

We serviced a

ELECTROLUX DRYER

Model EIMGD60LT3

Near Hanover, MN 55341

Phillip

Job Details: 03/02/2023

The customer said that the display was blanket and was not showing the cycles. Today its now working fine. She also said it takes long time to heat. I pulled the filter out and it had a film build up from dryer sheets. I cleaned the filter and then tested the heat. With the filter in the high heat was 134 and when I removed the filter is got 148. I then tried the sanitize heat and that got up to 155. The dryer vents on a outside easel and airflow outside is perfect. I wanted to give a quote for the control panel but I could not locate the part in stock. Console control board 809160403; saved tckt

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Hanover, MN 55341

Phillip

Job Details: 03/02/2023

"The customer said the dryer does not heat at all. I selected a time dry and started the dryer. I do not hear the coils buzz and it never heats up. I removed the back cover and tested all the fuses and thermostats, everything tested good and I think the service person here replaced them and the igniter. I jumped the door switch and ran the dryer. I checked for 120 volts from the blue wire at the gas coil and then to ground, I get zero volts. The timer is also noisy when it runs. I moved the timer know a little and then I got 120 volts and the ignitor started to glow. If I held the timer knob in one position the dryer started to heat. The issue is 100 percent with the timer. The timer needs to be replaced. I cannot locate the part to order. Please research and contact the customer. Timer W11043385; saved tckt"

We serviced a

LG WASHER

Model WT1501CW

Near Medina, MN 55340

Phillip

Job Details: 03/02/2023

The pulsator does not agitate back and forth. I found the center bushing was stripped and loose into the pulsator. Today I removed and replaced the pulsator with the new one. I started a cycle and verified the new pulsator is agitating.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHAXLS03

Near Fridley, MN 55421

Nate

Job Details: 03/02/2023

"Not making ice or dispensing water. Found it had a bad optics board and water valve. Also ran new water line from the dispenser to the valve because the old line was leaking. Cycled the icemaker, now it filled with water, and the optics board is solid and not blinking like before. And dispenser dispenses water. ; used 1 W10408179 (VALVE), and 1 W10757851G (ICEMAKER OPTIC BOARD) from stock"

We serviced a

LG DRYER

Model DLGX3901B

Near Plymouth, MN 55447

Phillip

Job Details: 03/02/2023

The issue is the lint screen guide and the lint screen are broken. I opened the bag the new parts came in and found the filter guide is broken. I put all the parts in anyways to make sure it all fits and there are no other issue. Well I found the filter guide is not only broken but its the wrong one for this dryer. The filter does not sit down flush like it should. I compared to the old filter guide housing and they are different. I verified the part number is correct. I will order a new filter guide housing. Once I get it and I have verified its not broken and its the right one I will notify the office to call the customer. I left all the new and old parts at the house. I added pics of the parts. ; ordrd 1 MCK49049101 (Lint filter guide)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHF2399MF6

Near Chaska, MN 55318

Delton

Job Details: 03/02/2023

Found that this has insulation that breaks down and ice builds up on back of refrigerator (see picture) I showed customer i told him at one time someone knew of this issue as they tried to put insulation foam around the water lines. I informed customer that it is not repairable but they could try and add thick piece of foam on along the back of refrigerator to extend the life of it.Customer will purchase new refrigerator.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/13

Near Plymouth, MN 55447

Phillip

Job Details: 03/02/2023

The customer complaint is the dishwasher does not dry the dishes. The customer just ran a load so the dishwasher was full of dishes and everything was wet but they were very hot. I noticed they were out of rinse aid. They said they have been out of it for maybe a month. I slid the dishwasher out and clamped my meter around the red wire for the heater. I ran the diagnostic test and in the heat test I was getting 9 amps. I advised the customer there are no fault codes and the heater is working. I advised them to refill the rinse and try it again.

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Victoria, MN 55386

Adam

Job Details: 03/02/2023

Unit wont run a cycle or spin. Verified complaint. Hooked up SmartHQ to look for error code. Was getting two different error codes for the inverter board. Cleared codes. Put unit in diagnostic with SmartHQ and would never be able to spin could hear it try but not enough juice. Went back to the errors and the inverter board errors came back. ; ordrng 1 WH22X34657 (INVERTER ASSM)

We serviced a

GE REFRIGERATOR

Model PSS26SGRDSS

Near Chaska, MN 55318

Adam

Job Details: 03/02/2023

"THIS IS NOT THE SAME ISSUE WE NEED TO COLLECT A TRIP CHARGE. This time its a fan noise and tenant even said it was a new noise. Its the freezer fan rubbing on the evap cover. Adjusted cover and explained to the tenant. To make sure nothing is leaning on the evap cover. If it happens again check it stuff has fallen on it. The motor itself sounds good. If continues to happen we could order a motor but think its more of stuff rubbing ; saved tckt , states that autho needed"

We serviced a

LG WASHER

Model WT7500CW

Near Chaska, MN 55318

Delton

Job Details: 03/02/2023

Washer is squeaky when agitating and spinning. Found that the suspension rods are worn out. Tried to add new grease but made no difference. New suspension rod kit would need to be ordered.

We serviced a

BOSCH DISHWASHER

Model SHX57C05UC/40

Near Chanhassen, MN 55317

Delton

Job Details: 03/02/2023

"Found that spray arms are barely spinning. Not a lot of water pressure. I checked the sump to make sure nothing was stuck inside motor and it is clear. Motor is weak and squealing. Motor would need to be replaced. "

We serviced a

LG WASHER

Model WM3400CW

Near Plymouth, MN 55447

Phillip

Job Details: 03/02/2023

"The customer said the washer was not filling with water. I started a normal wash and the door locked, the basket moved a little but no water was coming in. I looked behind the sink next to the washer and found the hot and cold shut off were almost fully closed. I opened them both up. Now the washer fills with hot and cold. I tried all the cycles and all are filling with water."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Maple Grove, MN 55369

Phillip

Job Details: 03/02/2023

Some of the display segments are going out. I verified the part that was sent was the correct part. I replaced the main board and verified its working.

We serviced a

LG WASHER

Model WM3488HW

Near Eden Prairie, MN 55344

Delton

Job Details: 03/02/2023

"Found that drain pump is bad. Replaced drain pump, tested and washer now drains and is working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Minneapolis, MN 55448

Phillip

Job Details: 03/02/2023

The customer thought the dishwasher was leaking so she pulled up on the door to try and get the dishwasher out. The customer pulled the hinges of the pins on the dishwasher cabinet. The dishwasher is tight against the top and the floor is higher than the feet. There is no way to get the dishwasher out. I was able to take the front panel off and bend the pins to get the hinge back on the pins. I had to bend the door strike back up because it got bent too. I level the front so the door shuts

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS5A

Near Bloomington, MN 55420

Delton

Job Details: 03/02/2023

"Found that the screws were loose inside sump that diverts water to upper spray arms, the ball that rolls back and forth as the diverter was not in position. Secured and Tightened screws and now there is water pressure, spray arms are spinning and dishwasher is working. Upon letting it run it did leak on bottom right hand corner and found that door gasket was full of gunk. Customer was aware and said he would clean it. He did not want it replaced.No additional costs for loose screws."

We serviced a

WHIRLPOOL DISHWASHER

Model DP940PWKQ1

Near Saint Paul, MN 55117

Nate

Job Details: 03/02/2023

"Not filling with water. Had a bad water valve. Replaced, runs great now."

We serviced a

GE DISHWASHER

Model GDF530PMM6ES

Near Chaska, MN 55318

Adam

Job Details: 03/02/2023

Installed new top spray arm attachment holder. And swapped the spray arm. Made sure it secure and tested unit is working properly now

We serviced a

MAYTAG DRYER

Model MEDB750VWO

Near Saint Paul, MN 55118

Nate

Job Details: 03/02/2023

Clean lint filter light comes on. Took dryer apart. Charged minimum labor to clean a lot of lint out of bulkhead. Cleaned and oiled rollers. Runs great now.

We serviced a

GE REFRIGERATOR

Model PVD28BYNFS

Near Minneapolis, MN 55406

Nate

Job Details: 03/02/2023

Replaced bad Icemaker and control board. Ran Icemaker through diagnostics. Went all the way through. Arm went all the way around until the home position. Filled with water.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23R6201SG/AA

Near Sartell, MN 56377

Seth

Job Details: 03/02/2023

Fridge is not cooling. The Nufi tool showed components were all good. It passes all the automated tests. The control board just wont kick in and start the cooling program.

We serviced a

LG REFRIGERATOR

Model LFX28968D/00

Near Rosemount, MN 55068

Delton

Job Details: 03/02/2023

"Found that compressor is bad or sealed system leak. LG compressor issue. Compressor is running but fridge is not very cold 60 degrees, freezer is same.Compressor has been changed before or sealed system work was done (see picture).Needs sealed system repair.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Becker, MN 55308

Seth

Job Details: 03/02/2023

I replaced the main control board and tested the dryer it is now fixed.

We serviced a

WHIRLPOOL DRYER

Model WED9400SU0

Near Minneapolis, MN 55416

Nate

Job Details: 03/02/2023

"Running loud. Found a seized up pully and some rollers that were stuck. Cleaned and oiled rollers, vacuumed dryer. Installed new pully and belt to replace frayed belt. Runs great now. Nice and quiet. ; used 1 279640 (ROLLER), and 1 661570V (BELT) from stock"

We serviced a

JENN-AIR WALL OVEN++

Model JJW8630CAB

Near Eden Prairie, MN 55347

Nate

Job Details: 03/02/2023

Replaced all 4 receivers. Doors shut tight now. All fixed.

We serviced a

GE DRYER STACKED++

Model GFD14ESSN0WW

Near Minnetonka, MN 55305

Nate

Job Details: 03/02/2023

Dryer making a super loud buzzing sound. Took dryer apart. Everything is good except I found a penny and a childrens sock in the blower wheel. Used foreceps to get sock out. Got penny out. Vacuumed out dryer. Lots of dog hair. Runs and heats great now. Much quieter.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS0A

Near Apple Valley, MN 55124

Delton

Job Details: 03/02/2023

"Found that the in sink air gap was clogged with debris causing dishwasher not to drain. I cleaned out the clog and cleaned out dishwasher filter, Tested and dishwasher now drains. Ran test on dishwasher and all fucntions are working and no leaks. Dishwasher is working good."

We serviced a

LG DRYER

Model DLE1501W

Near Otsego, MN 55301

Phillip

Job Details: 03/02/2023

The customer said the dryer heats but takes a long time to dry. The dryer is on the second floor and most likely vents out the roof or up high. I put the dryer on time dry and high heat. I put my thermocouple in the lint housing. On high heat the dryer only got up to 138. I took the dryer apart and found lint built up inside the dryer and some in the duct dousing. I checked both coils on the heater and both tested good. I put the dryer together and pulled it away from the duct. The dryer now heats up to 175 very quickly. It was about. 40 degrees difference with the dryer duct disconnected. I hooked the dryer back up to the duct. I advised the customer to have the duct cleaned.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Plymouth, MN 55446

Adam

Job Details: 03/02/2023

Installed motor and diverter tested multiple times with out any leaks or loud noise.

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2

Near Rosemount, MN 55068

Delton

Job Details: 02/28/2023

"Found that the hot water hose to the back of water has a slow continuous drip. Found that the water hose was not screwed on and offset a bit. I took off hose and aligned hose correctly and tightened hose. Tested and no more drips from hose. Ran test and washer fills, agitates, drains and spins. No leaks. Washer is working good.If problem continues order water valve DC97-15459H"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ04

Near Sartell, MN 56377

Seth

Job Details: 02/28/2023

No ice and soft food in the freezer. I tested and found all the thermistors were good. The freezer temps were in the teens it was sweet at 0. The ice room temp was 25 deg. I tweaked the defrost setting and checked the fans and damper SMS could find no parts failures. The sealed system is weak there was an ice ball by the high pressure line.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM0

Near St. Cloud, MN 56303

Seth

Job Details: 02/28/2023

Leaking from the door. The turbo zone hose has popped out. I re-installed it and watched the dishwasher. The doors are stuck on the last rinse. She will replace it herself.

We serviced a

GE DRYER

Model DJXR433EG6WW

Near Minneapolis, MN 55446

Nate

Job Details: 02/28/2023

"Timer is broken. Can you submit for authorization to see if they will cover this? Customer said their money is almost used up. WE4M359 need this timer and new control knob for the timer. ; saved tckt , states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XES1

Near Minneapolis, MN 55437

Delton

Job Details: 02/28/2023

Found that evaporator fan motor is bad. Has power but not running. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 W1102489 (Evap fan motr)

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KS3

Near Minneapolis, MN 55424

Delton

Job Details: 02/28/2023

Found that ice maker fill valve was frozen and not filling. CustomEr approved estimate to replace water valve. Tested and ice maker fills and is working good.I also replaced water filter for customer.

We serviced a

GE WASHER

Model WCSR2090G5WW

Near Minneapolis, MN 55446

Nate

Job Details: 02/28/2023

"Washer not filling with water or going into a spin cycle. Found the water pressure line full of gunk. Cleaned all the gunk out, now it fills with water and also verified that it goes into spin great. Agitates well too. Everything operating awesome."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Osseo, MN 55311

Nate

Job Details: 02/28/2023

Installed new rack adjusters. Works great now. Old ones were broken. ; used 1 W10712394 (RACK ADJUSTER KIT) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEW3

Near Minneapolis, MN 55418

Nate

Job Details: 02/28/2023

"Water doesnt appear to be coming to the icemaker. Looked in the basement. They have a saddle valve. Turned it back and forth for awhile, then tried jumping L to V a number of times on Icemaker, wouldnt call for water. No voltage to water valve. Confirmed good water pressure to valve. Then after cycling Icemaker 5 times with no water, I did L to V again and could get it to call for water and fill. But when I cycle it, it doesnt call for water. Husband works for an appliance parts company. Quoted BB but he will order part himself and do repair himself. Showed customer how to replace it."

We serviced a

WHIRLPOOL DRYER

Model GGW9250PW2

Near Corcoran, MN 55340

Phillip

Job Details: 02/28/2023

The complaint is the dryer does not heat. I verified on time dry the dryer does not heat. I found the thermal fuse was bad. I jumped the fuse and it started to heat. I replaced the fuse and tested the air flow. The air flow is good and the dryer heats. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

BOSCH DISHWASHER

Model SHE43RL2UC/64

Near Saint Paul, MN 55104

Nate

Job Details: 02/28/2023

"Installed all the buttons for the control panel, and replaced the bad water valve. Runs great now, not flooding or leaking, all buttons work. ; used 1 00622058 (INLET VALVE) from stock"