We serviced a
WHIRLPOOL DRYER COIN OP++
Model CEM2745FQ1
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/13/2024
"On arrival, customer states they need me to check that the timer was set correctly on the machine and stated that the machine had thrown a breaker a couple times. Opened up the timer and inspected it. It was set for 45 min cycles and was operating correctly. Opened up the machine and looked for possible shorts but didnt find any. Checked customer venting and found it to be very blocked. Cleaned vent and informed customer. Tested machine and it seems to be working properly now."
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Hastings, MN 55033
Delton
Job Details: 03/13/2024
"Noisy dryer. Installed new rollers, idler pulley and glides. Dryer is quiet now. Checks good."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Minneapolis, MN 55410
Nate
Job Details: 03/13/2024
Replaced broken flipper and closure. Door closes great now.
We serviced a
GE DISHWASHER
Model Pdt715syn2fs
Near Woodbury, MN 55125
Hyrum
Job Details: 03/13/2024
Replaced pump and put seal and checked it. After pulling the pump off and putting it back on now the output seal is not sealing and will need to be replaced as well. Will return today to get this fixed.; ordrd 1 WD24X33918 (Output seal elbow)
We serviced a
KITCHENAID REF BUILT IN++
Model KSSC42QVS00
Near Dayton, MN 55327
Phillip
Job Details: 03/13/2024
The issue is the water does not dispense and it may not be making ice. The user interface is also not working. I found a bad capacitor on the main dispenser control. I replaced the capacitor. The water and UI is working. I advised them to wait and see if it makes ice. ; used 1 CAP-BOARDREPAIR (BOARD REPAIR CAP) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Elk River, MN 55330
Matt
Job Details: 03/13/2024
"THE MACHINE MAKES DIFFERENT SOUND, STOPS MID CYCLE, ERROR CODE F7E1. This is a tachometer error. I installed new actuator and splutch and tested. Same result. It either gives me a F7E1 error, or says its done. Theres a service bulletin for this issue. Washer needs a new motor part number W11026785 and capacitor part number W11395618. Please call in for authorization. ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/13/2024
"Returned and checked for the water leak, pulled the unit out and found water leaking down from the two lines going into the ice maker on the back of the refrigerator. If part is available the customer would like a quote on repair ; saved tckt"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near St. Cloud, MN 56301
Brandon
Job Details: 03/13/2024
"Customer states there were lights flashing. Checked and found the unit was over a drain and was out of balance, moved forward and adjusted the rear feet. Found oil on the floor. Checked and found the gear box was leaking. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rockford, MN 55373
Matt
Job Details: 03/13/2024
"INSERTED A LOAD TO WASHER AFTER STARTING THE CYCLE THE LIGHT WENT FROM START TO FINISH. Theres a service bulletin for this issue, it says to check motor and capacitor. The motor ohms out failed, also theres oil underneath on the gear case and splutch. When I turn the drum its extremely loud. Washer needs a new gearcase part number W11449840, motor part number W11026785, capacitor part number W11395618, splutch that they already sent to the customer and a new agitator part number W11510461 because I cant get the old one off and it will need to be cut off. Please call in for authorization. Please give me 2 hours if I go back. I took the 2 parts with me that were sent to the customer. ; saved tckt"
We serviced a
KENMORE DRYER
Model 110.78532700
Near Minneapolis, MN 55406
Delton
Job Details: 03/13/2024
"Dryer issue is noisy/ not heating. Noisy gas valve needs replacement. Customer approved estimate, ordered part and rescheduled visit.; ordrd 1 W10823508 (GAS VALVE ASSM COMPLETE)"
We serviced a
MAYTAG WASHER
Model MDWB835DW0
Near Osseo, MN 55311
Nate
Job Details: 03/13/2024
"UI is dead. Went through all the troubleshooting steps. Found the main pcb is good but UI is bad. Customer has been without a washer for a bit and told me if it wasnt something that could be fixed today, they would not want to fix it, but instead replace. When I found the UI they asked what it costs and I told them what it retails for. They asked if anything else could be going out in the near future. They said its been loud. I looked underneath and found a uniform line of oil built up sprayed around the inside of the cabinet, coming from gearcase. I let them know thats a sign that the gearcase will eventually need to be replaced, and they said for sure they do not want to fix it. They want to go the route of buying a new one. Please submit to WHE that customer will be replacing washer. ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model EFMG627UTT1
Near Minneapolis, MN 55447
Nate
Job Details: 03/13/2024
"Taking 6 hours to dry clothes. Found a good deal of moisture inside dryer. Bulkhead is clean. Then noticed that lint trap is completely plugged with dryer sheet residue. Took airflow test outside, and it was zero. The vent flap outside wouldnt even open, due to zero air flow. I then scrubbed off lint screen, and then did airflow check again, and it was 13 mph. The screen ripped though when I was scrubbing it, so we need to have square trade send a new screen to customer. Also need to return parts that square trade sent. DW can you have square trade ship customer new lint screen? Looks like mid south appliance parts has one. 5304513574; O-emld tckt"
We serviced a
GE DISHWASHER
Model Pdt715syn2fs
Near Woodbury, MN 55125
Hyrum
Job Details: 03/13/2024
Replaced pump and put seal and checked it. After pulling the pump off and putting it back on now the output seal is not sealing and will need to be replaced as well. Will return today to get this fixed.; ordrd 1 WD24X33918 (Output seal elbow)
We serviced a
LG REFRIGERATOR
Model LFC24770ST.ASTCNA0
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/13/2024
"Customer states the unit is not cooling.Removed the freezer door and drawer. Found the evaporator was warm with the unit running. Pulled the unit out and checked the amp draw on the system. Found the compressor was running, and had an amp draw. The compressor is noisy. ; O-emld tckt"
We serviced a
LG WASHER STACKED++
Model WM3670HVA
Near Maple Grove, MN 55369
Phillip
Job Details: 03/12/2024
"Tub is s full of water, drain pump noisy. Drained water. Needs pump. Replaced drain pump, checks good.
We serviced a
WHIRLPOOL DRYERVENTCLEAN++
Model WED70HEBW0
Near Cold Spring, MN 56320
Brandon
Job Details: 03/12/2024
Cleaned out the dryer vent. Cleaned up the area after.
We serviced a
GE DISHWASHER
Model GSD6260J10SS
Near Minnetonka, MN 55343
Adam
Job Details: 03/12/2024
Customer is complaint is leaking out the front. It was a bunch of soap leaking out the front. On arrival open the door and its crazy amount of soap. checked the food disposal to see if the plug was knocked out. The plug was knocked out. Its just customers using the platinum packet. Also customer ended up putting a container in there with extra dish soap. Explained platinum packets have a lot of dish soap plus adding more dish soap will definitely cause this issue. They do rinse their dishes before putting them in the dishwasher. I suggested getting more of basic packet to put in the unit ran unit cut it with vegetable oil and got the suds out. Never leaked once while running it multiple times. Explain to customer being on the ninth level I would suggest putting some water sensors underneath it to be safe
We serviced a
UNKNOWN WASHER COIN OP++
Model MAT14PDAWW1
Near Minneapolis, MN 55414
Phillip
Job Details: 03/12/2024
"D5 error coin mech. was defective. Ran diagnostics, called tech line. Put it into free mode, bypassing the mech. Unit is working. Property manager okayed the free mode."
We serviced a
LG DISHWASHER
Model LDFN4542S
Near Saint Paul, MN 55104
Delton
Job Details: 03/12/2024
Found that the control lock was on and locks out the touch panel from buttons being pushed. Showed customer how to turn on and off the control lock so they know how to turn it off/on if it happens again.P1 is just a download cycle which would need an app. Told them to use the other cycles besides that one. Tested and dishwasher starts and is working good.
We serviced a
GE RANGE
Model JGB660EP1ES
Near Cottage Grove, MN 55016
Delton
Job Details: 03/12/2024
"Replaced control board, tested and oven preheated and is cycling heat normally. Oven is working good."
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Minneapolis, MN 55441
Phillip
Job Details: 03/12/2024
"Installed new pressure sensor. Lid switch intermittent, adjusted it and its now activating consistently like it should. Unit tested, checks good."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Fridley, MN 55432
Hyrum
Job Details: 03/12/2024
"Customer states its no longer heating after repair. Opened it up and discovered that the heating element had failed again. Replaced it with another part from van stock. Machine is now working again. Checked deducting and made sure it wasnt blocked. It looked really clear. Its an elbow and then 7 feet of flex duct and then an elbow and it goes straight outside, and there was a good airflow outside.
We serviced a
FRIGIDAIRE FREEZER
Model FFU20F2VW0
Near North Oaks, MN 55127
Hyrum
Job Details: 03/12/2024
Replaced air tower with new part. Wired in the new heater to the existing defrost heater. Tested. Seems to be working. Complete.
We serviced a
ASKO++ DISHWASHER
Model D5534XXLFI
Near Edina, MN 55424
Nate
Job Details: 03/12/2024
Replaced bad main pcb. Runs great now.
We serviced a
GE REFRIGERATOR
Model GNE29GSKHSS
Near Otsego, MN 55330
Matt
Job Details: 03/12/2024
"NOT COOLING. FF compartment is 53F and freezer is -6F. Found the FF evaporator fan has failed. Installed new FF evaporator fan and tested. FF is starting to cool. Theres a software update available, so I installed it. Refrigerator is now fixed.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near St. Cloud, MN 56303
Brandon
Job Details: 03/12/2024
"Customer stated the dryer vent would not stay on, also the feet for the dryer kept falling off. Found the feet for the dryer were not screwed in more than a thread, adjusted all 4 feet, made sure it was level. The dryer vent was not clamped on. Put a clamp on each end."
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535smbm00
Near Saint Paul, MN 55115
Hyrum
Job Details: 03/12/2024
"Customer states unit is not making ice. Tried to get ice let to cycle and originally it would not, but gave the rake a little push and then it would not stop cycling, but wasnt triggering the water valve. Replaced icemaker with a new part from truck stock and tested. Cycled right away. Seems to be working perfectly.
We serviced a
AMANA REFRIGERATOR
Model ARB8057C
Near Saint Paul, MN 55109
Hyrum
Job Details: 03/12/2024
Customer states it will occasionally stop running for several hours. Opened up machine and it appears that in the defrost mode the timer was not advancing. Replaced defrost timer with new part and tested. Machine seems to be working properly.
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55403
Nate
Job Details: 03/12/2024
"Dishwasher didnt circulate water as well as before. Ended up calling tech support. They said to check and see if dishwasher is level. I checked and it wasnt level. I leveled it out and ran it, and did the bowl test on top and bottom racks, and bowls filled up all the way with water within a couple minutes. You can hear it circulating much better now."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Sartell, MN 56377
Brandon
Job Details: 03/12/2024
"Returned with parts, installed the gear case and the clutch, found the actuator has a broken arm, replaced. Ran Calibration, cycled and test the unit works as it should.
We serviced a
GE RANGE
Model CGS750P4M3W2
Near Sartell, MN 56377
Brandon
Job Details: 03/12/2024
Customer states the back filler panel would not go on.Started the screw in each hole that was used for the panel . Installed the panel. WORKING GREAT.
We serviced a
BEKO DISHWASHER
Model DIT39432
Near Wayzata, MN 55391
Adam
Job Details: 03/12/2024
"Customer complaint unit has a E1 code. This is a code for a leak. Pulled unit out. There is water in base removed water. Inspected unit nothing cut and dry saying its leaking. There is some water drips from the front of the sump on hose. Which I have seen before. Ran unit for 50 minutes no leaks. Tightened up sump assembly definitely seamed loose. Looks like possible hard water staining on valve but never a drop. Filled and drained multiple times and no leaks. Explain to customer diagnosis so ran it multiple times and let us know if the air comes back ever if not, unit is working great."
We serviced a
ASKO++ DISHWASHER
Model DBI564I.S.U
Near Wayzata, MN 55391
Adam
Job Details: 03/12/2024
complaint is not draining and was giving an error code. Tested unit could hear the dream pump making the awful noise remove the filter and then theres a yellow cap that is in front of the propellers on the drain pump. Remove that and was able to fish out a little seed or nut. All the propellers are not damaged reassembled then tested multiple times and unit is working properly now
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFWO
Near Champlin, MN 55316
Phillip
Job Details: 03/12/2024
"F3E1 water level system error. Replaced with truck stock. Cleared error codes. Ran diagnostics, checks good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dayton, MN 55327
Phillip
Job Details: 03/12/2024
Broken striker on lid lock mechanism. Replaced with truck stock.
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Minneapolis, MN 55418
Nate
Job Details: 03/12/2024
"E9 error and icemaker stopped working. I replaced the bad icemaker and ran through full service mode. It rotated and filled with water. Made sure temp settings are good, and recommended to customer doing some things to have better ventilation around fridge since its in an alcove."
We serviced a
GE REFRIGERATOR
Model PSS26MSTASS
Near Minneapolis, MN 55428
Nate
Job Details: 03/12/2024
Has been dripping from dispenser. Changed out generic water filter with oem that customer pre ordered. Ran a bunch of cups of water through with no drips. Cleaned gunk off of water dispenser.
We serviced a
GE WASHER
Model GFW650SPN4SN
Near Rice, MN 56367
Brandon
Job Details: 03/12/2024
"Parts supplied to customer, installed the WiFi board, after installing, plugged in the unit and the customer was able to connect to the machine. Unit is working as it should"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buffalo, MN 55313
Matt
Job Details: 03/12/2024
"NOT FILLING WITH WATER. Dishwasher is filling, just not circulating water. The circulation pump has failed. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model Wdt730pahz0
Near Ramsey, MN 55303
Matt
Job Details: 03/12/2024
WASH CYCLE WONT RUN. BASE FILLS WITH WATER AND SKIPS TO DRYING CYCLE. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
GE DRYER
Model GTX22GASK0WW
Near Maple Grove, MN 55311
Matt
Job Details: 03/12/2024
NOISEY. Found a metal sweatshirt pull stuck in the glides. Removed and tested. Dryer sounds great. Dryer is now fixed.
We serviced a
SAMSUNG DRYER
Model DV365ETBGWR/A3
Near Rogers, MN 55374
Matt
Job Details: 03/12/2024
STOPPED MID-CYCLE. Found the belt was broken. I disassembled and inspected and rollers and idler pulley look good. Installed new belt and reassembled. Tested and dryer is working great. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Chaska, MN 55318
Adam
Job Details: 03/12/2024
Customers complaint not heating. Removed the kick panel and started testing. Found the high limit cut off was bad. Customer approved estimate. Installed part. Once installed tested multiple times and working properly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Eden Prairie, MN 55346
Adam
Job Details: 03/12/2024
Customer complaint is spray arm ended up melting. Office pre-ordered to spray arm. Installed part tested units working properly.
We serviced a
WHIRLPOOL WASHER
Model LXR9445JQ1
Near Burnsville, MN 55337
Delton
Job Details: 03/12/2024
"Found that the washer lid switch plastic was splitting causing the switch to not press down to advance or stop the cycle. Also found that the agitator dogs are worn out and only agitating half of the clothes. Replaced lid switch and agitator dogs. Tested and washer lid now closes and is fully agitating. Washer is working good
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Mendota Heights, MN 55118
Delton
Job Details: 03/12/2024
"I couldnt find or feel any shocking when i touched the range in many different places. I checked the back of oven to check the bake element terminals since i did replace that last time, and found that the power cord terminal block did short out (see picture) with the suppressor board. Would need terminal block, noise filter (suppressor) board, power cord.(Could that cause the shocking?)Customer would like to get a discount since we were out recently and Ivan had completely misdiagnosed oven and had long delays for repairing.PW: how do you want to handle this? If they approve estimate please order parts and reschedule customer.; saved tckt"
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA
Near Plymouth, MN 55441
Phillip
Job Details: 03/12/2024
"Steam function not working, dishes coming out somewhat wet and dirty at end of cycle. Ran HAAS diagnostics. When pulled out, right side of the frame is damaged. Right front foot is broken off. The entire plastic base plate is also broken in several areas. It will need the base plate DD81-02038A main pcb DD82-01337B,sump assembly,case break DD82-01373A,sensor DD94-01062A. Please submit; snapped 8 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/12/2024
204383 tub assembly Lip seal failed again after repair. JR recommend to replace as an assembly. Please contact speed queen for parts. Thanks.; saved tckt
We serviced a
GE WASHER
Model NOTAVAILABLE
Near Eagan, MN 55123
Delton
Job Details: 03/12/2024
Found that it is leaking from bottom tub seal onto floor. Washer is old and the model/serial tag has rubbed off and cannot verify. Either way due to age likely parts are not availed.Washer not repairable.Called contact Daisy and informed her that was not repairable. She said she will wait for paperwork from office.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG REFRIGERATOR
Model LMXC23746S/01
Near Andover, MN 55304
Phillip
Job Details: 03/12/2024
"Not cooling, failed compressor. Icemaker was having issues as well. Needs new main board and compressor. Compressor TCA38151706Main rear board CSP30021034; snapped 2 QuickPics, states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D5534XXLFIUS
Near Minneapolis, MN 55419
Nate
Job Details: 03/12/2024
"Dishwasher was making loud grinding sound when it would start, and now it doesnt drain at all when you start or cancel a cycle. Part number for drain pump is . Gave initial quote to customer but explained our office will need to call to give official quote for drain pump install. Initial quote attached as estimate. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS6
Near Rice, MN 56367
Brandon
Job Details: 03/12/2024
"Returned with parts, removed the covers and installed the fan, with the unit running was able to see the there was water frozen running down from the ice maker fill tube. Removed and checked made sure the tube was tight suspect the issue was from the connection as the was was running down the back wall of the inside of the freezer. Customer will monitor to see if the isssue has been fixed. The fan is in the freezer is running as it should."
We serviced a
ASKO++ DISHWASHER
Model D5526
Near Chanhassen, MN 55317
Adam
Job Details: 03/12/2024
"Customer is complaint is not finishing a cycle and giving a F10 code. Pulled unit out on protective floor mat. Once it was out, notice a bunch of water in the base. Cleaned up the water then started cycle found right away. The water is coming from a hose on the motor. See photo looked up part doesnt look like part is available office will need to source part and update customer with pricing.484503 hose; saved tckt"
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0922369-14
Near Minnetonka, MN 55345
Adam
Job Details: 03/12/2024
"Customers complaint is freezer drawer isnt shutting properly. We remove the food from it then remove the basket itself. Without the basket, it was shutting properly reinstalled the basket and found out the basket wasnt installed right or just popped up a little bit with it reinstalled correctly now its shutting the way it rollers. Everything else are great. Customer would like an estimate on the gaskets I added photos and part numbers I believe are correct will have to, double check to make sure see whats available and give a quote to the customer. Also change the temp from Celsius to Fahrenheit so they can read it properly.710921102 L/H gasket7109209 R/H gasket; saved tckt"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near St. Cloud, MN 56301
Brandon
Job Details: 03/11/2024
"Customer states the dryer is making a loud noise.Disassembled the whole unit found rocks and a large screw in the blower housing. Cleaned out and lubed both of the drum rollers. Cycled and tested, unit working as it should no noises."
We serviced a
BOSCH DISHWASHER
Model SHPM65W55N/01
Near Eden Prairie, MN 55346
Adam
Job Details: 03/11/2024
"Customers complaint is unit not draining properly. Also giving the 24 message. The message is for a bad drain. Verify complaint unit was giving a very weak drain. Unit is hooked up to air gap. Remove drain hose from air gap. Put unit and drain and now draining properly. Quoted customer to bypass air gap. Customer approved. Once the air gap was bypassed, tested multiple times to make sure it was working properly and no leaks"
We serviced a
SAMSUNG DRYER
Model DVE50R5400W/A3
Near Minnetonka, MN 55345
Adam
Job Details: 03/11/2024
Unit not heating. Part was preordered. Disassembled and found the heater is bad. Heater assembly was preordered. Called for authorization. They approved. Installed part. Reassembled and tested. Unit is working properly now.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Monticello, MN 55362
Matt
Job Details: 03/11/2024
I filled washer with both hot and cold multiple times and its filling perfectly. I did the pressure sensor test and it worked perfectly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Monticello, MN 55362
Matt
Job Details: 03/11/2024
Found the water was shut off to the dishwasher in the basement. I turned it on and the valve is leaking. It looks like its been leaking for a while, thats why its shut off. I tested dishwasher and its working great. I advised the customer that the valve in the basement needs to be replaced as well as the garbage disposal."
We serviced a
LG WASHER
Model WT5680HWA
Near Big Lake, MN 55309
Matt
Job Details: 03/11/2024
LEAKING WATER. Customer is seeing water on the floor by the the front left corner. The bleach dispenser is in that corner and is plugged up with hair causing it to overflow onto the floor. I cleaned it out and tested. Bleach dispenser is draining great now. Washer is now fixed.
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW1
Near Woodbury, MN 55129
Delton
Job Details: 03/11/2024
"Found that there was duster rag and fabric softner sheet stuck in blower wheel causing wheel to go out of balance and vibrate the dryer loudly and also not drying well because it is blocking the fins on the wheel.Cleaned out dryer, tested and dryer is now running quiet and heating and venting. Dryer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Waconia, MN 55387
Adam
Job Details: 03/11/2024
"Customer complaint is leaking water by the water valve. Customer already had unit pulled out has water damage behind the fridge from leaking see photo. Tested unit found that the water is leaking from the valve where it connects to the line quoted for new valve. Customer approved installed part tested multiple times, no leaks even ran the icemaker to make sure no leaks. Unit is working properly.
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Saint Paul, MN 55108
Hyrum
Job Details: 03/11/2024
For placed the burnt out motor and the cracked switch with new parts.testing machine and reassembled.machine is working perfectly now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Minneapolis, MN 55418
Phillip
Job Details: 03/11/2024
Lower spray arm had fallen off. Ran through a test cycle/ diagnostic cycle checked good. Heating element tested good. We discussed different types of dishwasher detergent and cleaners that would help in this situation.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Minneapolis, MN 55439
Nate
Job Details: 03/11/2024
"Last time we installed the new main pcb, it was defective and wouldnt allow us to run through calibration or any tests, so we did a factory reset of original board and it made it to 11 minutes. Today I installed a new board and it allowed me to do the calibration cycle, and then full test mode. All components worked this time. I then put on a drain and spin and it progrsssed well through that. I then put it on a quick wash with a beach towel in it, and it started at 27 minutes and progressed all the way down to the final spin. I left when there was 1 minute left. Everything filling, agitating, draining and spinning good."
We serviced a
KENMORE DRYER
Model 110.77902792
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2024
Broken belt. Made sure pully was good. Cleaned and oiled rollers and cleaned out a lot of lint. Runs great now.
We serviced a
WOLF++ COOKTOP++
Model CT36G/S-2
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2024
"Right front burner clicks after you turn off burner. Ended up cleaning a bunch of mineral build up under and around burner. Now when you turn it off, it doesnt click anymore. Works great.
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS115TW01
Near Maplewood, MN 55119
Hyrum
Job Details: 03/11/2024
Igniter was intermittent. It seemed like it was not getting consistent or from the timer. After some extensive testing on the timer discovered the timer is not the issue. Went ahead and replaced the valve coil pack. This seem to resolve the issue. Ran it for a while and it seems to be working better now.
We serviced a
ASKO++ DISHWASHER
Model D5534
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/11/2024
On arrival opened up the machine and removed the old leaking drain hose. Replaced with new part and tested. Everything seem to be working great at this time.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN115W01
Near Minneapolis, MN 55419
Nate
Job Details: 03/11/2024
"Customer said washer only fills up a couple inches on the heavy duty, large, cold setting. I ran it 4 times on that setting and it fills up 14. On small setting it fills up 4. I spoke with SQ tech support and they said thats correct. Another company replaced the pressure sensor a year ago for this issue. Since we couldnt get it to reproduce the issue, customer will use and if it has problem again in next 70 days, no trip charge for the return trip. Quote is attached. Best guess is it accidentally got set to auto fill. She fills it first and then puts her clothes in. On auto, which is next to large, it would only do a couple inches if no clothes are in there."
We serviced a
GE DISHWASHER
Model GDF530PMM0ES
Near Elk River, MN 55330
Matt
Job Details: 03/11/2024
WON'T RESPOND. UI is dead. I power cycled it and it came on after the third time. I hooked up SmartHQ and theres a software update available for this issue. Installed software update and advised customer if it happens again we would need to replace the UI board and possibly the main board.
We serviced a
JENN-AIR COOKTOP++
Model JGD3536GB00
Near Minneapolis, MN 55439
Delton
Job Details: 03/11/2024
I replaced spark igniter wire harness and then still had issues. Seems to be a grounding issue. I took off and sanded burners and ground wires to make sure good ground and then the nuisance sparking stopped and burners are working good.
We serviced a
SPEED QUEEN DRYER
Model ADG6HRYS118TW01
Near Minneapolis, MN 55438
Delton
Job Details: 03/11/2024
"Dryer would tumbles as soon as door was shut. Stuck relay on board. Replaced control board, tested and dryer is now running and heating correctly. Dryer is working good."
We serviced a
MAYTAG RANGE
Model MGR8875WS1
Near St. Cloud, MN 56303
Brandon
Job Details: 03/11/2024
"Customer states the unit is not getting up to the correct temperature. Removed the racks and checked the igniter, found the igniter had a low amp draw, cycled and tested. Found the unit only got about 130 degrees before the gas valve cut out. Found the igniter was on no gas. Unplugged the harness to the valve and plugged back in. Found corrosion on the one terminal. Plugged the unit back in and turned on the unit preheated, opened the door and checked the unit did not have any issues.
We serviced a
LG WASHER
Model WM2501HVA
Near Prior Lake, MN 55372
Delton
Job Details: 03/11/2024
Customer said that clothes would still be sopping wet would try and wash for 3-4 minutes then washer would shut down. As im here i ran diagnostics and all functions seemed to worked. I ran speed wash with a load for clothes and it completed and spun out clothes. Washer is working good as im here. Customer will use as normal and call back if they have further issues.
We serviced a
KITCHENAID RANGE
Model KGRS505XSS04
Near Maple Grove, MN 55369
Matt
Job Details: 03/11/2024
ORANGE FLAME FROM ALL 4 BURNERS. Customer said its not every time. Tested burners and flames are blue. I started preheating oven and it lit and flame looked good. I think its probably a humidity issue in the house. I explained to customer that orange flames can just be from high humidity in the house.
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near Minneapolis, MN 55410
Nate
Job Details: 03/11/2024
"Dishwasher is unresponsive. Staff here said that maintenance took dishwasher apart and couldnt figure it out. I tried running it and it gave an 888 inlet error. Full of water though. I took apart air gap and found a big piece of debris blocking drainage. I cleaned it out, and tried to run it but dishwasher wouldnt run. I then put into service mode and ran through a full service mode and cleared error codes. After doing a reset, it runs great now."
We serviced a
GE DISHWASHER
Model GSD5940F00SS
Near Minneapolis, MN 55405
Nate
Job Details: 03/11/2024
Dishwasher having trouble draining again. Found a lot more sludge built up in the sump on the filter. Cleaned that all out again. Ran a few times and confirmed it drained great each time. All the water out.
We serviced a
WHIRLPOOL RANGE
Model SF362LXTS 0
Near Minneapolis, MN 55431
Adam
Job Details: 03/11/2024
Installed igniter from last diagnosis. Once installed tested multiple times for leaks and unit is working properly
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rice, MN 56367
Brandon
Job Details: 03/11/2024
"Customer states the unit will continue to fill after the cycle is complete. Installed parts that were sent, cycled and tested after. Works as it should"
We serviced a
SAMSUNG WASHER STACKED++
Model WF42H5000AW/A2
Near Saint Michael, MN 55376
Matt
Job Details: 03/11/2024
"NOT WORKING - MADE A LOUD BANG AND DOOR WON'T OPEN. Customer replaced the inverter board last night because it was fried. Now it just fills and tries to tumble, but is struggling to turn and doesnt spin. I cant get it to give me any errors. I inspected wiring on back and dont see anything broken or frayed. I recommend replacing the hall sensor and main board. Customer is going to replace it themselves."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Minneapolis, MN 55413
Nate
Job Details: 03/11/2024
"Tenant said they got an F20 error which is heater or acu relay failure. Tenant said they unplugged washer and gave it some time and ever since then its run fine. That was a couple weeks ago. I put it into service mode and ran it through a full automatic service cycle test, and it ran great the whole way through. Tenant said they sometimes use two or three tide pods for a cycle. I told them not to use more than one, and recommended afresh. I could see a lot of detergent suds during test. Showed that to tenant. Looks like board just needed a hard reset. Fill, wash, drain and spin work great.
We serviced a
LG DISHWASHER
Model LDPS6762S
Near Andover, MN 55304
Phillip
Job Details: 03/11/2024
"Replaced user interface and main control board. Also, repaired some mouse damage to the wiring. Tested, checks good."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFU0
Near Saint Francis, MN 55070
Phillip
Job Details: 03/11/2024
"Washer was not draining with F9E1 code. Pump was clogged. We cleaned it out, its now working properly. Tested, checks good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21 HS6J KO
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/11/2024
"Please reach out to customer to schedule; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRFS2823AD1
Near Cottage Grove, MN 55016
Delton
Job Details: 03/11/2024
"Went in test mode to test icemaker and it wont cycle and shows ERR. Needs new ice maker. Over autho limit. please get autho and order part, reschedule customer.Ice maker# 243297608; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Cold Spring, MN 56320
Brandon
Job Details: 03/11/2024
Customer said the dryer was making a loud noise. Disassembled and found a stick in the fan. The unit needed to be cleaned out. Found a couple of rollers that needed to be replaced. Customer approved the replacement. Found the unit full of lint. Needs the vent cleaned out and some vent pipe work.
We serviced a
GE RANGE
Model JGB660EP1ES
Near Cottage Grove, MN 55016
Delton
Job Details: 03/11/2024
Found that the touch control board is bad. Newfi device shows many control board errors and when I test it it will just randomly shutoff and reset the control and time. Needs new control board..I called into autho and Hale needs to contact Owner to get autho and will call back into office.If approved order part and reschedule customer.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Hugo, MN 55038
Hyrum
Job Details: 03/11/2024
Customer states the icemaker is not working and they have tried to get it to run themselves. Put machine into test mode and try to cycle the ice maker. Could Not get ice maker rake a motor to start. Customer will need a new ice maker installed to fix this issue. Order part from day distributing and will to return friday.; ordrng 1 DA97-15217D (Icemaker)
We serviced a
KENMORE REFRIGERATOR
Model 79575043610
Near Excelsior, MN 55331
Adam
Job Details: 03/11/2024
Installed new auger assembly. It came with new icemaker. once installed tested everythings working properly.
We serviced a
GE DRYER
Model GUD27ESSJ0WW
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/11/2024
Customer states that the machine is not finishing cycles. Put the machine into a diagnostic mode. Machine had stored error code for a motor issue. Put machine into spin cycle. Motor start but the basket would not spend. Expected underneath the machine and found the belt to be worn. Need new belt could not get a hold of customer customer for authorization please contact customer and scheduling. Thank you. ; ordrng 1 WH01X20436 (Belt)
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SS
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/11/2024
"Customer states it makes a loud buzzing sound whenever the unit is running. Opened up the machine and inspected behind the freezer evaporator cover. Determined the evaporator fan to be the source of the sound. Didnt see any ice or any interference that would be causing the sound, so we will just need to replace the evaporator fan motor. Ordered part from Marcone and will return Friday.; ordrd 1 5908680700 (Evan fan assm)"
We serviced a
LG REFRIGERATOR
Model LFXS29766S
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/11/2024
"Customer states the unit stopped cooling.Removed the freezer drawers and the door, checked the evaporator it was warm, removed the back panel and checked the compressor it is loud and running, there has been repair done before on the sealed system. Customer vaguely remembers a repair when it was first new. This is a sealed system issue. ; snapped 5 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Shakopee, MN 55379
Adam
Job Details: 03/11/2024
"Unit is not cooling went into settings, so let everything was shut off. Went to activate cooling turned it on nothing cooled reset unit got error code 41. Which is a communication error. Between the boards and the tablet on the front. Another company was here and did aboard and display tablet. Only last a few days and then had the same issue apparently and now were out here. Got unit into service mode and was not able to communicate anything to put it into a test mode so I couldnt get it to cool any fans anything like that. Showed some error codes mainly error code 41 and thermistors for being warm. Tried doing multiple different resets still having same issue. Customers extremely frustrated because they are using coolers to try to keep everything cold, and it looks like I had to replace the same parts as before. Looking like it, the boards dont fix the issue it could be electrical issue or communication error. Pcb DA94-04603GTablet DA82-02711D; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Minneapolis, MN 55412
Phillip
Job Details: 03/11/2024
"W11026785 motorW11395618 capacitorMotor wont run. We need the motor and capacitor. Installed parts we received from squaretrade.; snapped 1 QuickPics, states that autho needed"
We serviced a
GE RANGE
Model JBS55DM4BB
Near Champlin, MN 55316
Phillip
Job Details: 03/11/2024
Found a bad bake element and verified element is getting the necessary 240V. Will order bake element.; ordrd 1 WB44X45494 (ELEMENT - BAKE (STANDARD)) and 1 WB24T10146 (SWITCH - BURNER SMOOTHTOP DUAL)
We serviced a
GE DRYER
Model GFD55GSSN2WW
Near St. Cloud, MN 56303
Brandon
Job Details: 03/11/2024
"Cus stated the unit does not heat wellFound the unit will cycled but the valves will not stay open more than a few seconds. Checked the amp draw on the igniter (ok) checked the resistance of the coils(ok) jumped out the sensors one at a time they seemed fine called GE Case number 12473332 Trevor, change both thermistors and the flame sensor. Please order outlet thermister WE04X29714Flame sensor WE04X10189; saved tckt"
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Apple Valley, MN 55124
Delton
Job Details: 03/11/2024
Leaking from dryer vent. Seal is bad and water leaking down vent onto floor. News new dryer casing assembly. Under autho $. Ordering part and rescheduling.; ordrd 1 ABT35083801 (Casing assembly)
We serviced a
SAMSUNG WASHER
Model WF42H5000AW/A2
Near St. Cloud, MN 56303
Brandon
Job Details: 03/08/2024
"Returned with door boot, removed the front cover, installed, checked for leaks. Not leaks at this time"
We serviced a
SAMSUNG WASHER
Model WF45T6000AW
Near Maple Grove, MN 55311
Matt
Job Details: 03/08/2024
1. ON SPIN CYCLE IT FILLS REPEATEDLY BUT NEVER SPINS. 2. EVERY CYCLE IS HOT WATER INCLUDING DELICATE. Customer said they started a delicate cycle and it gave a 4C2 error. This is a too hot of water error. I found the hot and cold water hoses are connected wrong. I flipped them around and tested. Washer is working great. Washer is now fixed.