Model GTW465ASN2WW
Customer complains that the washer starts on its own and the drain pump runs. Upon arrival and inspection I ran through service mode and all the load and mode selection tests and saw no issues. I was looking through the data and found that the control board was reporting it was halfway through a cycle. I reset the controller and it stopped reporting it was mid cycle. I could find no issues while I was on site. FDSU word problem reoccurs please order a new control board for our return before you schedule the return visit. Thank you
“Very knowledgeable and also found a problem with our dryer plug in that could possibly cause a fire. We have someone coming out to fix the problem”
Nancy E.