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Service History 17

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed March 30, 2022 to April 1, 2022

GE WasherTop loadMar 30, 2022Monticello, MNTechnician: Seth

Model GTW465ASN2WW

Customer complains that the washer starts on its own and the drain pump runs. Upon arrival and inspection I ran through service mode and all the load and mode selection tests and saw no issues. I was looking through the data and found that the control board was reporting it was halfway through a cycle. I reset the controller and it stopped reporting it was mid cycle. I could find no issues while I was on site. FDSU word problem reoccurs please order a new control board for our return before you schedule the return visit. Thank you

“Very knowledgeable and also found a problem with our dryer plug in that could possibly cause a fire. We have someone coming out to fix the problem”

Nancy E.
JennAir DishwasherMar 30, 2022Edina, MNTechnician: Phillip

Model JDB1250AWS

Water was leaking out the back side of the water inlet where it seals against the tub. I removed the inlet and seal. I cleaned the seal and reinstalled the inlet and made sure the inlet cover was on tight. I tried it again and it did not leak. If it happens again it will need the water inlet, gasket and inlet cover.

Frigidaire RefrigeratorMar 30, 2022Minneapolis, MNTechnician: Nate

Model LGHB2869TF5

Ice building up where water comes into Icemaker and around back of the air handler. Used the kit. Put through test mode. Works great now.

“He did a great job”

Hugo P.
LG WasherFront loadMar 30, 2022Minneapolis, MNTechnician: Nate

Model WM2301HW

Leaking pretty bad from door boot. Replaced boot and cleaned out line from boot to tub. Washes great with no leaks now.

“Nate was very professional, kept us informed on the specifics of what he was doing as he repaired our washing machine. He did an excellent job and we will ask for him the next time we have need of Omega Force Appliance Repair services.”

Paul G.
Maytag WasherTop loadMar 30, 2022Burnsville, MNTechnician: Delton

Model MVWC360AW0

Replaced motor, tested and no errors and washer is agitating and spinning good.

GE DryerGasApr 1, 2022Saint Michael, MNTechnician: Phillip

Model GTD42GASJ2WW

I replaced the outlet blower housing thermal fuse. I did a air flow test and the air flow is good. The dryer heats up to 145 then cycles off and back on at 115. It is heat good. No more issues found. I gave the customer the part number for a lint screen.

Kenmore DryerGasApr 1, 2022Savage, MNTechnician: Adam

Model 110.7690169

Unit was vibrating and making loud shaking noise. Once disassembled I found the blower wheel and the inside of the dryer was full of lint. Cleaned and the blower wheel and vacuumed up all the lint. Also the idler was stiff so was able to oil and the rollers up and now the unit is running great. No parts needed just labor.

“Our dryer was so loud, you could hear it running from outside the house. Adam was great. Completely disassembled my dryer, made the repairs, cleaned it all out, reassembled it, and now it works and sounds like it is new.”

Bradley T.
Samsung RefrigeratorApr 1, 2022Lakeville, MNTechnician: Delton

Model RFG237AABP/XAA

Replaced inverter compressor board, tested and compressor turns on and refrigerator is cooling. Issue was intermittent cooling failure and this should take care of the problem. Refrigerator is cooling and working good as Im here.

“OmegaForce kept me in the loop as they diagnosed the problem with my refrigerator, obtained the part, and scheduled the repair. The serviceman Delton arrived on time and was friendly and courteous. I don't know how this could have gone better.”

Mark B.
Whirlpool MicrowaveApr 1, 2022Mendota Heights, MNTechnician: Delton

Model WMH53520CS6

Microwave was working and heating water as i got here but proceeded to replaced the interlock kit anyways, tested microwave is heating and working good.

“Timely, professional and respectful. I’d hire this team again.”

Bentley & Nicole J.
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