Service History 17

We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEXW2
Near Maple Grove, MN 55369
Seth
Job Details: 06/02/2021
"Getting error code will not run. I found the following stored error codes F5E2 - door lock error, F8E1 - no water pressure entering washer, F0E1 - load in washer during cleaning cycle, F6E1 - communication error PCB and MCC. Upon physical inspection I found the drum was physically hard to turn by hand in the door lock seem to stay engaged. the electrical outlet was dangerously loose and contaminated with detergent see pictures. The damage may stem from this source issue.
We serviced a
LG WASHER FRONT LOA
Model WM2487HWMA
Near Maple Grove, MN 55369
Seth
Job Details: 06/02/2021
"Failed spider, issue not covered with her warranty
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD9600TW1
Near Rogers, MN 55374
Seth
Job Details: 06/02/2021
Control board shorted and smoked out the laundry room. Failed control board part is on order.; ordrd 1 WPW10174746 (Control board)
We serviced a
MAYTAG DRYER- GAS
Model MDG8000BWW
Near Minneapolis, MN 55406
Delton
Job Details: 06/02/2021
"Replaced rollers, idler wheel, belt and blower wheel. Tested and dryer tumbles, runs quiet and is working good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVWH5
Near St. Louis Park, MN 55426
Delton
Job Details: 06/02/2021
"Replaced control board, tested and refrigerator display is responsive, compressor came on and is cooling and working good."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9220302
Near Minneapolis, MN 55424
Delton
Job Details: 06/02/2021
Replaced both front element switches. Tested and elements turn on and are heating good.
We serviced a
LG REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55423
Delton
Job Details: 06/02/2021
"Customer says getting intermittent ice being made. I checked evaporator and has full frost pattern. Tested and ice maker cycles and fills but ice cubes were a bit low. I adjusted water level to fill more and see if that helps with more cubes.
We serviced a
GE DISHWASHER
Model PDWF280P00S
Near Burnsville, MN 55337
Delton
Job Details: 06/02/2021
"Replaced filter, upper and lower spray arms, tested and dishwasher is working good.; pckd up 1 Wd22x10077 (Filter) and 1 Wd22x10047 (Lower spray arm) and 1 Wd22x10048 (Upper spray arm)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TD
Near Minneapolis, MN 55422
Nate
Job Details: 06/02/2021
"When they open door while microwave is running, it trips breaker. Told customer that can happen, always press stop first. I installed new kit. She opened door a couple times while it was running and it didnt trip breaker. Runs great."
We serviced a
LG DRYER- GAS
Model DLEX3470W
Near Champlin, MN 55316
Nate
Job Details: 06/01/2021
Dryer keeps running. Replaced about main control board and it runs great now.
We serviced a
FISHER PAYKEL DRYER- ELECTRIC
Model DEGX2
Near Rogers, MN 55374
Seth
Job Details: 06/01/2021
Customer complains that the clothes dryer is loud during operation. The main tub bearings have failed.
We serviced a
GE DISHWASHER
Model GLD4100L00WW
Near Eden Prairie, MN 55346
Paul
Job Details: 06/01/2021
"Complaint was many issue. Racks rusted. Missing wheels, 2 holes in door liner. Main wash pump is bad. Control board is bad, door is bent. Outer door panel rusting out from holes in the liner. Wood rotted under dishwasher as well.
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH9700AWW
Near Minneapolis, MN 55436
Paul
Job Details: 06/01/2021
"Complaint was unit not advancing through cycles, dirty slimy Has a bad rear bearing/spider and needs a new control board.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Nate
Job Details: 06/01/2021
"Replaced the transmission but the agitator and plate broke. and I will return on Friday to install. I ran the washer and it runs great.; schdld next appmnt for 6/4 FRI AM"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBW2
Near Minneapolis, MN 55410
Nate
Job Details: 06/01/2021
"The upper rack tracks have broken down and all the little bearings have been falling out. I cleaned all of them out of the filter area, and ordered new tracks as well as rack adjusters because the rack adjusters are pretty brittle and will probably break.; ordrng 1 W11259785 (Track), ordrd 1 W11259786 (Track) and 2 WPW10309090 (Screws)s and 1 W10712394 (Rack adjuster kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS39EESS5
Near Minneapolis, MN 55419
Nate
Job Details: 06/01/2021
Water was not dispensing from water dispenser. Found a frozen water line. Steamed it out and it dispensers great now. The icemaker jams up some times. I cleaned it out and cycled it and it cycles right now. Told customer if it jams up again to feel free to take a picture and send it to us.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000GW/A2
Near Minneapolis, MN 55427
Nate
Job Details: 06/01/2021
"Dryer running loud. Found a bad idler pully. Replaced bad pully, vacuumed out dryer, oiled rollers, runs great now. Belt is in great shape too.; used 1 DE634A (PULLEY) from stock"
We serviced a
BOSCH DISHWASHER
Model SHXM98W75N/01
Near Minneapolis, MN 55436
Paul
Job Details: 06/01/2021
Complaint was unit not draining getting a draining error. Had plastic in drain pump. Washing was fine.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS0A
Near Eagan, MN 55122
Delton
Job Details: 06/01/2021
Wont start or drain. Acting as if door is open. Found that door latch is bad and burnt. Ordering door latch and rescheduling.; ordrd 1 5304527418 (Door latch)
We serviced a
KENMORE REFRIGERATOR
Model 795.739523
Near Minneapolis, MN 55417
Delton
Job Details: 06/01/2021
"Leaking water from evaporator when defrosting. Evap drain is frozen over due to drain tube plastic being cracked. Also freezing/thawing food intermittently. UI is not responsive when pushing buttons, wont change or go into service mode. Needs UI part and control board.
We serviced a
SAMSUNG STACKED WASHER
Model WF42H5200AP/A2
Near Minneapolis, MN 55404
Delton
Job Details: 06/01/2021
"Replaced main control board, tested and washer starts and runs. Washer is working good."
We serviced a
GE RANGE- GAS
Model JGBP28SEJ1SS
Near Minneapolis, MN 55427
Nate
Job Details: 06/01/2021
"The oven was tripping one day. Explained to customer that another appliance on the same circuit could have been running. Ignitors work great. Also the control was having issues. Replaced control. It preheats well, to 350 when set to 350. I did not end up replacing the temp sensor. Oven runs great now. Told customer if it ever glitches again when setting the temp, to take video and show us."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4700YQ0
Near Otsego, MN 55330
Matt
Job Details: 06/01/2021
"Customer complaint is, TUB ISNT ATTACHED- BELT OR SHAFT DRIVE- WONT SPIN. Inspected washer, found one of the suspension rods had come off. I was able to reattach it and tested washer in service diagnostic mode. Everything worked great. I put a load of towels on and ran it through a rinse and spin. It agitated, drained and when it went to spin out it started banging around. Needs 4 new suspension rods and top tub ring because its cracked. Installed 4 new suspension rods and top tub ring. Tested washer and its working great. Washer is now fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGF3054MFG
Near Elk River, MN 55330
Matt
Job Details: 06/01/2021
"Customer complaint is, OVEN HAS GAS BUT WON'T LIGHT AND WHEN AT TEMP, WON'T HOLD TEMP. Found the bake ignitor and the spark module have failed. Customer approved repairs. Installed new spark module and ignitor. Tested oven and its working great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER), and 1 WB13X24741 (SPARK MODULE) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9550WW00
Near Elk River, MN 55330
Matt
Job Details: 06/01/2021
"Customer complaint is, F21 ERROR CODE. Inspected and tested. When the washer goes into a high spin its clanking around and is loud. The drum is loose and has play in it. Also the drain pump has failed. Washer needs to be replaced.
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 06/01/2021
"Customer complaint is, ERROR CODE FE & PE, CUST RESET AND NOW ONLY PE ERROR CODE. Inspected and tested. Found the pressure sensor switch has failed. Installed new pressure sensor switch and tested. Washer is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Becker, MN 55308
Matt
Job Details: 06/01/2021
"Customer complaint is, INTERMIT GRINDING NOISE AT AGITATION. Found the transmission is failing. Installed new transmission and tested. Washer sounds great in agitation now, but theres a little squeal coming from the transmission when it starts to spin and then it goes away. The more I tested it the better it sounded. I told the customer Im pretty confident its going to go away when they start using it. Washer is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC300XW0
Near Big Lake, MN 55309
Matt
Job Details: 06/01/2021
"Customer complaint is, WHEN SPINS GIVES HIGH PITCH NOISE. Inspected and tested dryer. I did not find any red flags. Customer approved repairs. Installed rebuild kit and tested. Dryer sounds great now. Dryer is now fixed. Customer had a $10. off coupon. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Bloomington, MN 55437
Delton
Job Details: 06/01/2021
"Replaced control board and optical sensor, tested and heater comes on and dishwasher is running and working good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS0A
Near Osseo, MN 55311
Seth
Job Details: 06/01/2021
Not draining. Drain hose blocked at pinch point. I removed the blockage and tested the dishwasher. It is now fixed.
We serviced a
FRIGIDAIRE DRYER- GAS
Model GLGR341AS
Near Maple Grove, MN 55369
Seth
Job Details: 06/01/2021
"Customer complains of dryers on drain well doesnt seem to be heating, and its making a horrible noise when it rotates. Upon arrival and inspection I found the ignitor had failed. the drum is damaged causing a horrible noise.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756AEW
Near Albertville, MN 55301
Matt
Job Details: 06/01/2021
"Customer complaint is, FEELS HOT- HOT TO THE TOUCH. Inspected and found the condenser fan motor has failed. Needs a new motor. Installed new condenser fan motor and tested. Refrigerator is now fixed."
We serviced a
ROPER WASHER TOP LOAD
Model AL6245VW0
Near Bloomington, MN 55437
Delton
Job Details: 06/01/2021
After the first time I was here and replaced the agitator dogs customer hasnt had any issues.
We serviced a
BOSCH DISHWASHER
Model SHU66C05UC/14
Near Bloomington, MN 55438
Delton
Job Details: 06/01/2021
"Found that there was glass/debris stuck in filter that was blocking water from draining. Vacuumed out water/debris, tested and dishwasher is draining and working good.No extra charge.
We serviced a
ADMIRAL DRYER- GAS
Model LNC8764A71
Near Minneapolis, MN 55431
Delton
Job Details: 06/01/2021
"Found that the rollers are worn out and also the belt. Replaced the rollers and belt, tested and no longer squeaks. Dryer is heating, tumbling and working good.; used 1 341241 (BELT), and 1 LA-1008 (ROLLER KIT) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model kgst30hwh6
Near Burnsville, MN 55337
Delton
Job Details: 06/01/2021
"Bake not heating, found that igniter is bad, Replaced igniter, tested and bake now heats and oven is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KITCHENAID TRASH COMPACTOR
Model KUCS03FTSS3
Near Burnsville, MN 55337
Delton
Job Details: 06/01/2021
Found that the inner bin was not hooked in and lined up. Was bent out of place. Lined up and locked in trash bin. Tested and trash compactor cycles and is working good.
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 06/01/2021
Installed parts and tested issue fixed.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AF65JS1
Near Mound, MN 55364
Paul
Job Details: 06/01/2021
"Customer pulled unit out. There had been a water leak with prior owner, the water was shut off. Replaced valve that had leaked and icemaker couldnt find water valve to leak check it. Customer will have to get a plumber to find the shutoff. And told her to leak check it before reinstalling unit."
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Shorewood, MN 55331
Paul
Job Details: 06/01/2021
Unit has a ripped door boot and a bad rear bearing/spider.
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Shorewood, MN 55331
Paul
Job Details: 06/01/2021
Complaint was unit leaking and not making ice. Needs new valve and icemaker
We serviced a
GE REFRIGERATOR
Model PSC23NSWASS
Near Victoria, MN 55386
Paul
Job Details: 06/01/2021
Complaint was unit not making ice. Need new ice maker. Issue fixed. ; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Carver, MN 55315
Paul
Job Details: 06/01/2021
Installed heater and dispenser. Issue fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 11029852991
Near Maple Grove, MN 55369
Seth
Job Details: 06/01/2021
Leaking. Washer did not leak. Floor drain backed up. Plumbing issue.
We serviced a
WHIRLPOOL RANGE- DUAL FUEL
Model GLT3657RB05
Near Plymouth, MN 55446
Seth
Job Details: 06/01/2021
Not listing. No power to unit. Blown circuit breaker. Do I reset the circuit breaker and tested the cooktop. Outlet perfectly on all burners. Note issue happened after a cleaner was there and had been cleaning the cooktop. I remarked to customer proper cleaning procedure and the importance of keeping water and liquids from the electrical switches as this could cause fire.
We serviced a
MAYTAG WASHER TOP LOAD
Model SAV515DEWW
Near Medina, MN 55340
Seth
Job Details: 06/01/2021
locked up gearbox. Washer smoked then stopped working. The belt was burnt and had broken into pieces.
We serviced a
GE REFRIGERATOR
Model PSB42LGRBBV
Near Medina, MN 55340
Seth
Job Details: 06/01/2021
Not cooling. Failed sealed system 50 set in both cavities with fans running and compressor.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9200SQA12
Near Loretto, MN 55357
Seth
Job Details: 06/01/2021
Not completing cycles getting an F 20 error whenever machine times out because hot water supply has failed. I cleaned the valve screens finding a heavy discharge of rusty metal in the hot water supply.
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Waconia, MN 55387
Paul
Job Details: 05/31/2021
Complaint was unit not making ice. Fill line was frozen. The customer just replaced the filter.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Chanhassen, MN 55317
Paul
Job Details: 05/31/2021
Installed UI and tested issue fixed.
We serviced a
KITCHENAID DRYER- GAS
Model KGYS777EQ0
Near Chanhassen, MN 55317
Paul
Job Details: 05/31/2021
Complaint was unit not heating well. Vent only has 12mph coming out. Needs vent cleaned. Also replaced coils and cleaned lint screen. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10674252400
Near Eden Prairie, MN 55344
Paul
Job Details: 05/31/2021
Complaint was unit leaking needs filter assembly and valve. Ordered parts. ; ordrd 1 WP2225521 (Harness filter) and 1 WP2188808 (Valve)
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WA4127G1-96212-A
Near Hopkins, MN 55343
Paul
Job Details: 05/31/2021
"Complaint was unit trips the GFCI sometimes Washer isnt designed to run on GFCI, made sure we had no leaks. Tested spin cycle fill cycle and drain cycle. All cycles work great. Customer needs to have unit switched to a none GFCI outlet. Do not except a redo unless the outlet has been changed to a traditional outlet. No failure found with machine."
We serviced a
BROAN RANGE HOOD EXHAU
Model 4000-H
Near Minneapolis, MN 55420
Paul
Job Details: 05/31/2021
"Complaint was unit not working, Needs new fan motor, Please see if you can get new motor. And reschedule customer.
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Maple Grove, MN 55311
Nate
Job Details: 05/31/2021
"Fresh food warm. 53 degrees. Found the upper part of evap really frosted in fresh food, and fan not running. When I did get it to start running it was loud. Has a bad evap fan. Replaced, steamed out evap in fresh food. Cleaned out a frozen drain line as well.Runs great now.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
GE WASHER TOP LOAD
Model WCSH2090G8WW
Near Osseo, MN 55311
Nate
Job Details: 05/31/2021
"Not spinning out well or draining well. Took it apart. Found the pressure hose all plugged up. Disconnected, cleaned out thoroughly, drains and spins out great now."
We serviced a
LG WASHER FRONT LOA
Model WM2277HW
Near Rogers, MN 55374
Nate
Job Details: 05/31/2021
"Giving OE and LE error codes, most cycles wont spin out. Put in test mode. Found there is play between tubs. Rubber gasket is wearing down, bearing is detaching. I found a totally clogged filter. I cleaned it out and it runs great now. Recommended to customer that they start budgeting for a new washer though."
We serviced a
LG DRYER- GAS
Model DLEX3470W
Near Champlin, MN 55316
Nate
Job Details: 05/31/2021
The dryer just runs continually even when it is off. The main board is failing because the motor relay is stuck in the closed position. The board is epoxied so it has to be replaced.; ordrd 1 EBR62707645 (Main PCB)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Minneapolis, MN 55443
Nate
Job Details: 05/31/2021
When the dishwasher drains it is overflowing. I drained the dishwasher multiple times after filling it and it drains great. But water backs up in the sink when you run the sink. I checked the garbage disposal and that is clean. When the dishwasher drains and the drain line is connected to the disposal then water backs up in the sink and they have issues with flooding. Explain to the customer it is a plumbing issue. Dishwasher runs great.
We serviced a
KENMORE DRYER- GAS
Model 110.727021
Near Minneapolis, MN 55422
Nate
Job Details: 05/31/2021
"Dryer not running. Found a broken belt, and a lot of lint inside the dryer. Cleaned out the dryer and oiled the rollers, replaced the belt and it runs and heats great now.; used 1 341241 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569YEB0
Near Savage, MN 55378
Paul
Job Details: 05/31/2021
Complaint was unit not cooling. Needed board repair done. Issue fixed.
We serviced a
ROPER DRYER- GAS
Model NOTAVAILABLE
Near Otsego, MN 55301
Phillip
Job Details: 05/28/2021
"The dryer was not heating at all. I pulled the dryer out and removed the rear panel. I found the fuse was bad. I replaced the fuse and Vacuumed up all the lint that was on the back of the dryer. The dryer heats good. The air flow outside was only 13 mph. I advised the customer to have the duct clean soon.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS15
Near Minneapolis, MN 55419
Delton
Job Details: 05/28/2021
"Refrigerator not cooling., at room temperature. Found that the compressor is bad. Wont ohm out and relay clicks. Tried new relay and compressor still wont start.Bad compressor, needs sealed system repair.
We serviced a
LG REFRIGERATOR
Model LFD21860ST
Near Plymouth, MN 55446
Seth
Job Details: 05/28/2021
Customers complaint with the fridge is that when they use the water dispenser it blows the circuit breaker and they are having ice refreezing to itself in the freezer. Upon arrival and inspection I found temperatures in the freezer were in the low 20?F the fresh fruit section was 55 to 58?F. I found an active leak behind the unit when I pulled it out causing a short that blows the breaker when water is dispensed. This refrigerator has this failing sealed system unfortunately this is not covered with her HomeSmart warranty. Please submit this in for replacement.
We serviced a
LG DRYER- ELECTRIC
Model DLG3744W
Near Minneapolis, MN 55419
Delton
Job Details: 05/28/2021
"Rollers, idler wheel belt. Replaced last year and is squeaking loudly. Im ordering parts and is covered under our 1 year parts warranty.
We serviced a
KENMORE DISHWASHER
Model 66515964990
Near Minneapolis, MN 55427
Seth
Job Details: 05/28/2021
Customer complains the dishwasher works intermittently when it doesnt it has a vertical line in the middle. Upon arrival and inspection I found unit working I ran through a rinse cycle after it completed it would not reset. Unit needs a control board and a control you why the button is sticking and unit will not reset.
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM0WW
Near Minneapolis, MN 55406
Nate
Job Details: 05/28/2021
"Washer not locking great because door lock broken. Replaced the lock, ran it through a rinse and spin cycle. Ran great."
We serviced a
BOSCH MICROWAVE
Model HMC87152UC/01
Near Minnetonka, MN 55345
Nate
Job Details: 05/28/2021
Microwave not running and door falling off. Replaced the door and I checked all fuses and it runs and heats great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHMXPS03
Near Eagan, MN 55122
Delton
Job Details: 05/28/2021
"Replaced heater element, defrost control, bimetal. Tested and refrigerator is working good.; used 1 WP4387490 (DEFROST BIMETAL)
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS207DWH8
Near Osseo, MN 55311
Seth
Job Details: 05/28/2021
I replaced the failed UI and control board. I tested the wall oven it is now fixed.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFW3517KA1
Near St. Louis Park, MN 55426
Nate
Job Details: 05/28/2021
Washer gives error when its supposed to go into spin. I put in diagnostic mode and I get an E43 error which is the control board thinks the door isnt locked even though it is. It needs a new door lock wire harness which includes the sensor. In test mode and regular wash door locks and unlocks great. Ordered wire harness. Coming back to install. ; ordrd 1 134606800 (Door lock wire harness)
We serviced a
GE DISHWASHER
Model PDW9880L00SS
Near Rockford, MN 55373
Seth
Job Details: 05/28/2021
"Customers complaint about the dishwasher is it doesnt clean dishes well and the racks are rusting. Upon arrival and inspection I found the water tested hard and circulation pump was weak and unable supply supply enough pressure to spray arms to clean dishes. The racks indeed were rusty and needing to be replaced.
We serviced a
KENMORE DISHWASHER
Model 66513793K603
Near Mound, MN 55364
Paul
Job Details: 05/28/2021
Complaint was unit wont start. Needs a UI and several other parts UI is NLA Landlord will need to replace unit.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45H6300AG/A2 01
Near Eden Prairie, MN 55347
Paul
Job Details: 05/28/2021
Complaint was door not latching. Lock broken. Ordered par. ; ordrd 1 DC64-00519B (Door lock.)
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Shakopee, MN 55379
Paul
Job Details: 05/28/2021
Leaking. No components leaking watched for 45 minutes.
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Otsego, MN 55330
Phillip
Job Details: 05/28/2021
The washer gives a eU when empty on a spin only cycle. The version is 9 and needs to be a 11 or higher. Im ordering the main Control board. ; ordrd 1 EBR76262102 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FSC23F7TDS5
Near Big Lake, MN 55309
Phillip
Job Details: 05/28/2021
The evaporator was not defrosting. I found the connection from the defrost thermostat to the heater was loose. I fixed the connector so it wont come loose again and defrosted the evaporator. I did put into defrost to verify everything works.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R4EQ4
Near Saint Michael, MN 55376
Phillip
Job Details: 05/28/2021
The refrigerator is running non stop. The evaporator has a low frost pattern. It has a sealed system leak.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/28/2021
The washer stops mid cycle and flashes at random times. The 2 most recent error codes are for a pressure related issue. I ran a full test of each component and everything checked out. I also found that this washer needs a update. Im ordering the main control board. I could not locate the board. Office please research and order the part. WH22X29556 main control board ; states that autho needed
We serviced a
MAYTAG FREEZER
Model NOTAVAILABLE
Near Brooklyn Park, MN 55443
Phillip
Job Details: 05/28/2021
The freezer was only about 10 degrees even set to the coldest setting. The temp is slowly going up. The freezer is low on refrigerant. The evap did not have a full frost pattern. Thw customer will just replace the freezer.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55430
Phillip
Job Details: 05/28/2021
The door does not shut because the door hinges are bent and the door binds. The door drops below 90 degrees. Im ordering the door hinge set. 2 hinges come together. ; ordrd 1 5304513274 (Both Hinges)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW1
Near Minneapolis, MN 55442
Phillip
Job Details: 05/28/2021
There is a shirt stuck under the agitator. I was able to get the shirt out but I could not get the agitator bolt out. I tried a impact and its so stuck my impact started to smoke. It seems that there is something stuck under the agitator. I put rust buster on the bolt. Im ordering the agitator and bolt. F3-e2 f0-e4 W11161960 agitator ; ordrd 1 W10752187 (Bolt) and 1 W11161960 (Agitator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHAXSQ00
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, WATER LINE TO ICE MAKER UNDER THE FRIDGE IS LEAKING, CUST HAS IT SHUT OFF. Inspected and tested. Found the filter housing is leaking. need to install new filter housing. Customer approved repairs. Part on order.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, GETS NOISY AS SOON AS DOORS ARE CLOSED. Customer had refrigerator unplugged and defrosted when I got there. Plugged refrigerator in and tested everything in diagnostic mode. Compressor and fans were running and sounded good. Thermistors, bimetal and heater all tested good. After 45 minutes of running the evaporator was only frosted over about 15-20 percent. The sealed system has failed. Customer is going to use it as is for now and probably replace it soon."
We serviced a
MAYTAG DRYER- GAS
Model SDG2606AWW
Near Burnsville, MN 55306
Delton
Job Details: 05/27/2021
"Replaced drum, tested and dryer is quiet, tumbling and working good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSQ1
Near Becker, MN 55308
Matt
Job Details: 05/27/2021
"Customer complaint is, FUSES TRIPPING- SOAP WONT DISPENSE-SPARK CAME OUT OF CONTROL BOARD- SHORTED OUT. Inspected and tested dishwasher. Found the power cord at the junction box was melted. Cut out bad wires and rewired connections. Tested dishwasher through a service diagnostic cycle, and everything was working great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Big Lake, MN 55309
Matt
Job Details: 05/27/2021
"Customer complaint is, NOT COOLING WELL SET TO 35 DEGREES AND COLDEST IT GETS IS 48 DEG AND ICE MAKER NOT WORKING. This is the same refrigerator that we submitted for replacement helper two years ago. It has both the FF evaporator issue and the ice maker issue. There both manufacturer flaws and not covered by homesmart.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PFDA
Near Elk River, MN 55330
Matt
Job Details: 05/27/2021
"Customer complaint is, STILL LEAKING. Inspected and tested refrigerator. Evaporator and drain are clear, pan underneath is empty, water is shut off. Im confident I checked this over as thoroughly as I can. The water has to be coming from somewhere else. The back side of the wall is a bathroom. I removed the ice maker and disconnected the water line at the customer request."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Otsego, MN 55330
Matt
Job Details: 05/27/2021
"Customer complaint is, MAKES LOUD NOISE AT FINAL CYCLE- UNEVEN SOUNDS LIKE RATTLE NOISE LIKE SOMETHING IS LOOSE. Inspected and found the drum is almost completely broken off the spider arm. Washer needs to be replaced."
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Minneapolis, MN 55431
Paul
Job Details: 05/27/2021
Complaint was unit has no power. Unit needs a fuse and switches and switch holder. Also magnetron is very loud that is on its way out as well. Control boards and entire machine saturated in oil. Customer wasnt home to talk to but there adult son was. He said they will probably just replace the microwave.Left dad a VM. They Will call back if they want repair done.
We serviced a
GE DISHWASHER
Model GSD3230ZZ3WW
Near Apple Valley, MN 55124
Delton
Job Details: 05/27/2021
Found that motor intermittently not running and when able to get it to run it leaks. Ordering pump/motor assembly and rescheduling.Adding extra time to pull out dishwasher with copper line and small space.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Eagan, MN 55122
Delton
Job Details: 05/27/2021
Leaking out of soap dispenser when in rinse mode. Found that holes that water dispenses out of were clogged with hard water build up so the water came out with too much force causing it to leak. I showed customer and how to clean other wise would need to replace. Customer will get water softener to prevent issue from happening in future.
We serviced a
MAYTAG DRYER- GAS
Model MDG8000BWW
Near Minneapolis, MN 55406
Delton
Job Details: 05/27/2021
Found that belt is broken caused by idler wheel locked up and motor burnt belt. Also rollers worn out. Also the blower wheel is loose and not spinning fully. ordering parts and rescheduling.
We serviced a
KENMORE DISHWASHER
Model 587.151028
Near Minneapolis, MN 55404
Delton
Job Details: 05/27/2021
"Ran dishwasher for 30 minutes, tested and did not find leaks but i did find a lot of soap suds that would overflow. Appears that dish soap and not dishwasher detergent was used and over suds caused the leaks. Informed owner to use cooking oil and ran it several times to rid inside of soap suds.Dishwasher itself is working good and no leaks besides the excess suds."
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55410
Delton
Job Details: 05/27/2021
"Replaced switch holder, fuse and micro switches, tested and microwave turns on and is heating and working good.Office: will need to contact customer and collect payment.
We serviced a
GE DISHWASHER
Model PDWF280P00S
Near Burnsville, MN 55337
Delton
Job Details: 05/27/2021
"Dishwasher runs but dishes still dirty. Found that filter and spray arms are fully clogged with crud/debris/hard water build up. Ordering filter, upper and lower spray arms and rescheduling.; schdld next appmnt for 6/2 WED !"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Eagan, MN 55122
Delton
Job Details: 05/27/2021
"Will leak on floor intermittently. Customer says 1-5 loads itll leak alt on floor. Also will leak when not in use. Based on the explanation the water valve is not fully shutting off and leaks slowing causing dishwasher to overflow. Replaced water valve and cleaned out filter, tested and dishwasher is running and working good and no leaks as im here.
We serviced a
LG RANGE- ELECTRIC
Model LRE3023ST
Near Minneapolis, MN 55442
Nate
Job Details: 05/27/2021
"Oven runs 70 degrees too cold. Ended up finding a bad relay board.
We serviced a
KENMORE DISHWASHER
Model 66517462300
Near Minneapolis, MN 55424
Paul
Job Details: 05/27/2021
"Complaint was unit not dissolving pods and not cleaning. Also upper wash arm broken, and lower rack rusted out. Also needs wash pump. And door falls easily. Needs link and cam kit too. Dana this customer would like us to ask about coverage on rack and also ask for a cash out, they might want the cash out offer over a repair. So they would like to know how much a cash out would be before going ahead with repair.
We serviced a
BOSCH DISHWASHER
Model SHU43C06UC/17
Near Eden Prairie, MN 55347
Paul
Job Details: 05/27/2021
"Complaint was unit has water left in unit when done. Found fried in the junction box. Fixed wire and tested Unit drains great. See picture. Also started cycle and told customer to call me when it was done, To let me know if it drains or not at end. Customer talked to me end of day and said unit drained great. So all fixed.