We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 07/08/2022
"Found that drain was clogged and iced over in freezer. Defrosted drain and evaporator. Replaced drain kit, tested and now drains and no more fan hitting ice. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model Cdw9380n20ss
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found the bottom spray nozzle was 75 percent plugged. Customer cleaned it out and now it seems to be working great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA08
Near Eagan, MN 55123
Delton
Job Details: 07/08/2022
Replaced parts and added heater to prevent icing up. Refrigerator had 14C ice maker error and customer has had ice maker issues and I informed him to contact samsung and see if they will fix it for him.Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF379DCH
Near Saint Paul, MN 55118
Delton
Job Details: 07/08/2022
Back two burners are working good. Front left burner center is half working but still heats and thats why it seems slower to cook than the right front burner. Quoted customer for burner element and infinite switch.
We serviced a
GE STACKED WASHER
Model GUD24ESSMWW
Near Edina, MN 55435
Delton
Job Details: 07/08/2022
"Replaced all listed parts, tested and no more loud rattling/shaking. Washer is working good."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE745H0FS1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, RANGE IS NOT HEATING AND OVEN LIGHT IS OUT. Inspected and tested. Bake element and light bulb are burnt out. Customer did not want me to install new lamp assembly. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV393ETPARA/A1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, LIGHTS COME ON BUT WON'T START. Inspected and tested. Found the belt had broken. Customer approved repairs. Installed new belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/08/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door is broken. Parts on order. ; ordrd 1 W10212137 (Grommet) and 1 W10694625 (Bushing) and 1 WPW10505294 (Door cam) and 1 W10695459 (LED module)"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Maple Grove, MN 55369
Matt
Job Details: 07/08/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the rubber on the circulation pump and diverter are basically melting and falling apart. Installed new circulation pump and diverter assembly and tested. Dishwasher is now working great and not leaking. Dishwasher is now fixed. ; used 1 WD26X23258 (WASH PUMP), and 1 WD19X25278 (DIVERTER) from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/08/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, MN 55327
Phillip
Job Details: 07/08/2022
"I found the evaporator was all frosted up. I put into diagnostic mode and ran test number six and test six the bimetal showed open. I removed the bimetal thermostat and test did it for continuity, it tested closed. I put it all back in and now it started to defrost and the bimetal showed closed on the control. I put dielectric grease on the Molex plug for the bimetal and fan and I replace the bimetal thermostat just in case. I defrosted the center of the evaporator. I advised the customer to give it 24 hours before all temps are back to normal. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P5AWC
Near Clearwater, MN 55320
Seth
Job Details: 07/08/2022
"Not cooling, made a sudden noise then stopped cooling. The compressor is locked up and wont start. I tried my jump cord and it still wont start..; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD45EASJ2WS
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, MAKING HUGE LOUD BANGING NOISE WHEN ITS TUMBLING TO DRY. Inspected and tested. Dryer sounds good empty. I completely disassembled dryer and everything looks good, glides, felt, rear bearing. Vacuumed out inside of dryer and reassembled. Tested dryer with a blanket and it sounds great. Ive checked this dryer over as thoroughly as I can and cannot find anything wrong with this dryer."
We serviced a
MAYTAG DRYER- GAS
Model MGDC215EW2
Near Wayzata, MN 55391
Phillip
Job Details: 07/08/2022
I removed the blower duct housing and removed the scraper that was stuck in the blower. The dryer sounds good now. No parts replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/08/2022
"I found that the dishwasher would not drain the water. The drain pump tried but just hummed. I sucked the water out and removed the drain pump. I found a chunk of glass stuck in the drain pump. I removed the glass and put the pump back on. The dishwasher fills, washes and drains good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
I found the compressor was not running. I was getting 120 volts to the inverter. I replaced the inverter and the compressor kicked right on. Its cooling down. Advised to give it the rest of the day to cool. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
"I replaced the door lock assembly. I tested the washer on a wash and spin cycle. The door locks and unlocks good. We need to get paid. Job is complete. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Minneapolis, MN 55422
Phillip
Job Details: 07/08/2022
I replaced the water valve and verified there was no leaks. The customer had the dishwasher mounting screws removed when I first arrived. I left it how I found it.
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I verified the issue with the front panel. I replaced the front user interface panel. All buttons and functions tested good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 07/08/2022
"Customer complaints the the automatic cycle stopped prematurely. Upon arrival and inspection I found the unit had a series of F3E4 errors, along with an F2E1 stuck button error. I cleared the code and put unit into the loads test mode and tested the moisture sensor and after cleaning it worked great. I tested a wet towel load after this and found The cavity steamed up instantly indicating there was a vent blockage. I pulled the washer out beside it looked through the inspection hold and found the hose was kinked. I cut out the lights of the hose and reassembled so that it could not kink. I checked the vent outside and it was much better although it was not up to 20 mph. Advise customer to get the vent cleaned the dryer is now working as it designed. Bill for labor 45 minutes on site."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF5A
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I replaced the user interface control board. Its all working good.
We serviced a
KENMORE WASHER TOP LOAD
Model 11023022100
Near Lakeville, MN 55044
Delton
Job Details: 07/08/2022
"Found that motor coupler broke. Replaced motor coupler, tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 285753A (DD COUPLER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 07/08/2022
"Found that drain was clogged and iced over in freezer. Defrosted drain and evaporator. Replaced drain kit, tested and now drains and no more fan hitting ice. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model Cdw9380n20ss
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found the bottom spray nozzle was 75 percent plugged. Customer cleaned it out and now it seems to be working great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA08
Near Eagan, MN 55123
Delton
Job Details: 07/08/2022
Replaced parts and added heater to prevent icing up. Refrigerator had 14C ice maker error and customer has had ice maker issues and I informed him to contact samsung and see if they will fix it for him.Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF379DCH
Near Saint Paul, MN 55118
Delton
Job Details: 07/08/2022
Back two burners are working good. Front left burner center is half working but still heats and thats why it seems slower to cook than the right front burner. Quoted customer for burner element and infinite switch.
We serviced a
GE STACKED WASHER
Model GUD24ESSMWW
Near Edina, MN 55435
Delton
Job Details: 07/08/2022
"Replaced all listed parts, tested and no more loud rattling/shaking. Washer is working good."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE745H0FS1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, RANGE IS NOT HEATING AND OVEN LIGHT IS OUT. Inspected and tested. Bake element and light bulb are burnt out. Customer did not want me to install new lamp assembly. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
TAPPAN RANGE- GAS
Model MISSING
Near Columbia Heights, MN 55421
Nate
Job Details: 07/07/2022
"Pilot light was out. Cleaned off the orfice and relit the pilot light. Also tested bake and it ignites great. Customer said that the unit was sitting here unused for 5 or 6 years, and they just moved in a few weeks ago. 60 year old wall oven. They said it was warm, when it wasnt in use. Explained that the pilot light will warm it up. They said it smelled like gas but I was unable to confirm a gas smell at all. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS3
Near Victoria, MN 55386
Phillip
Job Details: 07/07/2022
The oven would not light. I found the bake ignitor was bad. I replaced the bake ignitor. It now works and heated to 350. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE MICROWAVE
Model JVM1740SP1SS
Near Victoria, MN 55386
Phillip
Job Details: 07/07/2022
Almost all the buttons do not work. I tried to unplug the ribbon and back in but it still does not respond. Ordering the panel from Marcone. Im also ordering the smart board from Sundberg ; ordrd 1 WB07X11281 (Panel control) and 1 WB27X11078 (Smart board)
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00THIS IS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/07/2022
This is a new issue. Last time there was water in the freezer. Now the dispenser switch is stuck closed so when the dispenser is unlocked it will dispense water or ice. I found the dispenser switch was full of calcium and stuck closed. I replaced the switch. Its working good now. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
KENMORE DISHWASHER
Model 665.1589179
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/07/2022
The customer said as soon as it started water would leak out from under the door. I filled and ran a few times and it never leaked. The left side corner deflector is missing. I gave the customer the number to replace it. They could also have had excessive amount of suds inside that caused it to over suds.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model BADGER589-A
Near St. Louis Park, MN 55426
Phillip
Job Details: 07/07/2022
I found a screw inside the disposal. I removed the screw and now it sounds fine.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Minneapolis, MN 55422
Phillip
Job Details: 07/07/2022
I replaced the main control. The dishwasher is working good now.
We serviced a
KENMORE REFRIGERATOR
Model 10646023800
Near Medina, MN 55340
Phillip
Job Details: 07/07/2022
The customer said that stuff in the freezer will thaw then freezes. No air is leaking in and the frost pattern is normal. Sounds like the unit is getting stuck in defrost. I also found the auger motor is locked up. Im ordering the auger from Sundberg and the control from Dey. ; ordrd 1 W10822606 (Auger) and 1 WPW10209635 (Control)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW4
Near Albertville, MN 55301
Matt
Job Details: 07/07/2022
"Customer complaint is, GRINDING WHEN ITS WINDING DOWN FROM A FAST SPIN. Inspected and tested. Found the bolt was loose thats holding the rotor on. Also theres some coins in between the agitator and drum. I removed the coins and tightened up the bolt. Tested washer and it sounds great. There is a little bit of oil underneath coming from the gear case, but not bad yet. I advised customer that the gear case will eventually need to be replaced."
We serviced a
LG DRYER- GAS
Model DLGX7801WE
Near Saint Michael, MN 55376
Phillip
Job Details: 07/07/2022
"It only needed the new console. I did not replace the main board, I will send it back. The dryer is now working after replacing the console."
We serviced a
GE REFRIGERATOR
Model GNE29GYNBFS
Near Rogers, MN 55374
Matt
Job Details: 07/07/2022
"Customer complaint is, 26 IN FREEZER, FRESH FOOD IS GOOD. Inspected and tested. FF compartment temperature was 42F and the freezer was 21F. The display was reading the wrong actual temperature. I found a software update thats supposed to fix this issue. Installed new software update and now the display is reading the right actual temperature. Refrigerator is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model krff507hps00
Near Burnsville, MN 55306
Delton
Job Details: 07/07/2022
Getting E5 error and service manual shows ice maker needs to be replaced. Also LED lights not working. Looks like its in series? Swapped some around and still not light up so need to order lights. Ice maker part not in stock. Please look for part and get autho if over cost. Never done this install before. Schedule 2 hours for repair.Ice maker W11242954; LED kit W11205082; Freezer LED W10695459; LED light W11462342 (order 2); saved tckt
We serviced a
KENMORE DRYER- GAS
Model 110.972201
Near Saint Paul, MN 55104
Nate
Job Details: 07/07/2022
"Not heating. Replaced bad fuse and belt. Vacuumed out dryer and oiled rollers. 22 mph airflow behind dryer and 18 outside. Runs great. ; used 1 WP3392519 (THERMAL FUSE), and 1 341241 (BELT) from stock"
We serviced a
DCS COOKTOP- GAS
Model RGS-305SS
Near Minneapolis, MN 55406
Nate
Job Details: 07/07/2022
Replaced bad broil ignitor. Heats great now on broil.
We serviced a
GE DISHWASHER
Model GDT530PSP4SS
Near Minneapolis, MN 55406
Nate
Job Details: 07/07/2022
"Water valve was leaking. Customer replaced the valve and now when it runs, it fills with water but then doesnt do anything, then gives H20 error, then drains. I put in test mode with the newfi. It drained, filled, and circulated great. Called GE tech support and they said in a recent meeting they were informed that a pressure sensor gets gunked up when customers run the one hour cycle as their go to cycle. I took the sensor out, cleaned it off and the hole it connects into, and now the dishwasher runs great."
We serviced a
LG RANGE- GAS
Model LRG3061ST/01
Near Minneapolis, MN 55408
Nate
Job Details: 07/07/2022
Replaced broken glass. Works great now.
We serviced a
GIBSON FREEZER
Model RR18F1
Near Minneapolis, MN 55401
Nate
Job Details: 07/07/2022
Unit warm. No frost on evaporator. Did the hard start relay but the compressor is totally dead. Fans running but compressor isnt running. Bad compressor. Sealed system issue.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2368TF2
Near Wayzata, MN 55391
Nate
Job Details: 07/07/2022
Replaced bad Icemaker. Cycled great now. ; pckd up 1 241798233 (Icemaker)
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55447
Nate
Job Details: 07/07/2022
Replaced door. Works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Rogers, MN 55374
Matt
Job Details: 07/07/2022
"Customer complaint is, FILLS WITH WATER BUT DOES NOT CYCLE TO WASH DISHES. Inspected and tested. Found the circulation pump has failed. Quoted customer $282. to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WPW10510667 (WASH MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 07/07/2022
"Customer complaint is, ICE MAKER MAKES A FEW CUBES A DAY- FREEZER WORKS INTERMIT- LAST WEEK IT WAS THAWING. Inspected and tested. FF compartment temperature was 41F and freezer was 2F. In test mode all the thermistors test good. I get a E2 ice maker error. The motor lost position. Needs a new ice maker. On my return trip, temperatures were 38F in FF compartment and 3F in freezer. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE63T8111SS/AA03
Near Anoka, MN 55303
Matt
Job Details: 07/07/2022
"Customer complaint is, BAD SMELL AFTER SELF CLEAN, AFTERWARD SMELLS LIKE DEAD RAT. Inspected and tested. ."
We serviced a
GE WASHER TOP LOAD
Model GTW725BSN0WS
Near Elk River, MN 55330
Matt
Job Details: 07/07/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a quarter in the drain pump. Removed and tested. Washer is draining great. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model PDS22SBSARSS
Near Otsego, MN 55330
Matt
Job Details: 07/07/2022
"Customer complaint is, FREEZER DOOR SEAL NOT TIGHT. Inspected and tested. The freezer door seal is ripping in a few spots. Needs a new freezer door seal. Part number WR14X10177. . ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GDSL0KCXCRLS
Near Eden Prairie, MN 55347
Delton
Job Details: 07/07/2022
"Water valve is bad, can see it leak from ice fill tube into ice bucket. Customer approved estimate. Replaced water valve and cleaned out inside freezer and ice maker of ice build up. Tested and ice maker fills and no more leaks."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Eden Prairie, MN 55346
Delton
Job Details: 07/07/2022
As soon as i plug it in the drain pump runs. I went into diagnostics and getting control board error and long fill/over flow error. There is service bulletin that the pressure hose on tub can get plugged. I made sure it was clear and washer still doing same thing. It will drain while trying to start cycle so it drains as its filling. Bad control board. Estimate is $405.81 (on top of the trip Charge)Customer is upset it is so expensive and said the trip charge was waste of money and declined to fix it. I told her to call office if she changes her mind.Control board w11170317 would need to be ordered.
We serviced a
IKEA DISHWASHER
Model IUD8500BX1
Near Minneapolis, MN 55410
Delton
Job Details: 07/07/2022
Found that the drain hose underneath sink was kinked. Whoever installed had rubber hose extension and over time kinked. There is enough hose to go from dishwasher to drain. I removed rubber hose and straight into drain. Ran diagnostics test and dishwasher completed and drained with no errors. Dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55419
Delton
Job Details: 07/07/2022
"Found that Nate ziptied defrost bimetal to evaporator and zip tie broke so was not secure to evaporator. So the evaporator was frosted over and poor air flow into refrigerator. Also checked wiring and splice pulled off. I replaced bimetal, defrost thermostat and redid all splices. Manually defrosted evaporator. Refrigerator is cooling and working good.; used 1 WR55X10025 (THERMISTOR), and 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Mendota Heights, MN 55118
Delton
Job Details: 07/07/2022
"Found that defrost heater on FF side is bad. Only can get part as evaporator assembly. Also freezer door hinge cams are worn out, causing door to not open/close smoothly and be uneven.Customer approved estimate. Ordering parts and scheduling 2 hour block for repair. Have to remove heater that is interwoven into evaporator.; ordrd 1 Da96-00673k (Evaporator/defrost heater assmebly) and 1 Da66-00558b (Upper cam) and 1 Da97-06158a (Bottom cam)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/07/2022
"Refrigerator was not fully defrosted and refrigerator was running and cooling when i got there. 2 days before return trip customer said the freezer was at 40 degrees and everything was thawing. He said he had unplugged the fridge for 24 hours and plugged it back in and after 8 hours it still didnt cool past 45 until he entered the Samsung diagnostics mode and exited back out then the fridge started cooling and has been at correct temperatures for past 2-3days.He is weary of the freezer temperature. I checked for errors and fridge says none.Someone or several people have ready pulled off the evaporator and tried to fix it as there is a bunch of foam wrapping around the evaporator where it normally frosts up to try and fix it (see picture)And evaporator cover styrofoam is cracked in several places. Customer also doesnt want the heater installed because its a aftermarket part and not a fix by Samsung? And he is afraid of starting a fire. He said he wanted to see the specs if the heater/board/wires were rated to draw that extra current. (he looked it up online?).So what do you want to do with this call? Order evaporator and put it in? I could not verify issue with freezer, it was at -8 degrees according to their thermometer that was inside so must be intermittent problem.If we are going back the evaporator cover part# DA97-13757A needs to be ordered.; schdld next appmnt for 7/13 WED !"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW7100DW0
Near Monticello, MN 55362
Seth
Job Details: 07/07/2022
Locked and pump runs. Upon arrival and inspection I found the pressure sensor was blocked with metal filings/rust. I cleared the blockage and the pump filter. I reset the washer and it did complete the automated tests. The rear bearing has failed there is 1/16th inch play. The customer is a mechanic he had the unit unhooked when I arrived. He declined fixing the failed bearing.
We serviced a
GE FREEZER
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 07/07/2022
Not cooling under 30deg. I pulled the evaporator cover and defrosted the evaporator. I watched it for 20 minutes it never frosted up beyond the first 3 coils. Please transfer to a refrigeration company.
We serviced a
GE DRYER- GAS
Model GTD72GBPN0DG
Near Sartell, MN 56377
Seth
Job Details: 07/07/2022
"Loud during tumble. I found a rock in the bearing causing the noise, I removed it. The dryer quieted right down after it was removed. It is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBS1
Near Richmond, MN 56368
Seth
Job Details: 07/07/2022
"Led display loose, dishwasher does not run. This unit would need a complete user interface with touchpad and a control board to complete repairs. I also found an active leak underneath the unit as well. I didnt even address the leak as the total was already higher than the customer wanted to spend. I Spoke with customer they are not willing to invest heavily into this machine that is obsolete. No quick repairs were possible they will replace the unit."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45R6100C/A3
Near Waite Park, MN 56387
Seth
Job Details: 07/06/2022
The pet hospital employees complain the dryer shuts off prematurely. Upon arrival at inspection I found a stacked Samsung electric dryer and a very tight commercial environment. This dryer is the wrong product for this application. The unit heated momentarily but stopped heating seconds after it started. I watched and listen to the unit and it is very loud. The rollers and idler are also failing. When I went to look up this unit the rollers are now old is sold with the bulkhead assemblies. This unit would require two guys to unstack and there would be no room to work on it on site.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4705EW0
Near Sauk Rapids, MN 56379
Seth
Job Details: 07/06/2022
Oil smears on basket and clothes. The top seal on the gear box is leaking oil. I quoted replacement via bluebook.
We serviced a
SAMSUNG REFRIGERATOR
Model RF24R7201SR/AA
Near Burnsville, MN 55337
Delton
Job Details: 07/06/2022
"Refrigerator itself is good and not leaking. Found that the water line to refrigerator was leaking at the connection. Cut out bad connection and added new connection. Attached to fridge, tested and no leaks. Refrigerator is working good.; pckd up 1 Pt25 (Ice maker waterline kit)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Lakeville, MN 55044
Delton
Job Details: 07/06/2022
Customer did not have refrigerator defrosted. Also he was saying several other companies in past pulled off cover and defrosted it with steamer and never actually fixed the issue. I doubled checked evaporator cover and styrofoam is all cracked. Need to order new evaporator cover.Also this has the ice maker frosting up issue to where i cant pull out ice bucket. evaporator cover part#da97-12608 ice maker kit parts.Schedule 2 hours for repair.; saved tckt
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9500WS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/06/2022
"I ran the oven and all the burners. No issues found and everything on the range is working as they should. I was able to smell the order in question. The range is not producing the off order. I believe the order is from some stating the customer was recently doing in the garage. I advised the customer to clean the bottom the microwave, clean the burner caps with knot hot water and let the oven bake at 400 for an hour or so. The smell should go away with time. Nothing to worry about."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Minneapolis, MN 55444
Matt
Job Details: 07/06/2022
"Customer complaint is, JUST STOPPED WORKING. Inspected and tested. Dishwasher is dead, but has 120 to the board. I removed power to the dishwasher and the turned it back on and it started working. Everything worked perfectly in test mode. Needs a new UI board. Installed new UI supplied by warranty. Tested and dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model NOTAVAILABLE
Near Chanhassen, MN 55317
Phillip
Job Details: 07/06/2022
I could not find the model tag. Both sides are cooling but not getting to temp. The compressor is slightly above room temp and the discharge lines is room temp. The customer said its been slowly getting worse but has gotten slightly better and the compressor is running a lot. From what I found it has a sealed system issue. I referred the customer to GE factory service. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE REFRIGERATOR
Model GFE26JSMAFSS
Near Dayton, MN 55327
Matt
Job Details: 07/06/2022
"Customer complaint is, NOT COOLING / NO COOL, THE REFRIGERATOR NOT COOLING ENOUGH AND THE DEFROST ALSO SEEMS NOT FUNCTIONING. Inspected and tested. FF compartment was at 52F and freezer was -12. There was heavy frost around the ice box vents and the left side of the freezer. Everything tested good in test mode. Its possible the damper is failing, but was working perfectly in test mode. I advised customer to watch it and if it continues to frost up that we should probably replace the damper assembly, part number WR60X27396. If customer calls back, can you quote them replacing the damper assembly and order it before we go back."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/06/2022
"The fresh food cover was building up with frost. I defrosted the evaporator and replaced the defrost sensor. Installed the drain kit and the extra loop heater. I verified the heaters come on before and after the repair. ; used 1 DA82-01415A (DRAIN KIT), 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"
We serviced a
GE RANGE- ELECTRIC
Model JB860SJASS
Near St. Louis Park, MN 55426
Phillip
Job Details: 07/06/2022
I verified the front right inner burner was not working. I found the burner was defective. The customer was sent a new burner. I replaced the front right 12 burner wb30t10130. All the burners are working good now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SG/AA
Near Hopkins, MN 55305
Nate
Job Details: 07/06/2022
"Not dispensing water. Verified its sending water to upper hinge area of door but the valve in the door isnt sending out water DA62-04027A. Thats the valve part number. Its either that or the main PCB DA94-03757A. Also, freezer and fresh food warm, and sealed system leaking neon green fluid. No frost in freezer. Customer will let us know if they want to do the valve and or main PCB."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV422EWHDWR/AA
Near Osseo, MN 55311
Phillip
Job Details: 07/06/2022
I found the dryer belt had fallen out ; used 1 DE634A (PULLEY) from stock
We serviced a
GE REFRIGERATOR
Model PSHS6RGXCDSS
Near Osseo, MN 55311
Phillip
Job Details: 07/06/2022
The unit makes ice and dispenses ice it just does not dispense water out the door. I found the water line in the door is frozen. I thawed out the line and quoted the customer for the heater kit. At this time they do not want the heater. The freezer was set to minus 5 degrees. I set the freezer temp to 0.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GMC305PRS00
Near Maple Grove, MN 55311
Phillip
Job Details: 07/06/2022
The microwave light was out. The customer said the error code happened 3 weeks ago. They reset the breaker and it has not come back. I replaced the microwave light bulb.
We serviced a
AMANA DISHWASHER
Model ADB1200AWS
Near Minneapolis, MN 55408
Nate
Job Details: 07/06/2022
"Door latch and latch handle are broken. Needs both. Also, wasnt draining great the last time they used it. Ordered pump and quoted for the pump replacement which I can verify once the new latch is in. May not need the pump. ; ordrd 1 WP6-917641 (Drain pump) and 1 W10862259 (Latch black) and 1 WPW10275768 (Latch)"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8500SR00
Near Roseville, MN 55113
Nate
Job Details: 07/06/2022
Replaced bad board with a good one. Runs great now.
We serviced a
MIELE DISHWASHER
Model n/a
Near Saint Paul, MN 55105
Nate
Job Details: 07/06/2022
Installed new dishwasher. Runs great. Showed customer how kick plate doesnt quite fit due to the low clearance of the counter over the dishwasher. Door catches on kick plate.
We serviced a
GE WASHER FRONT LOA
Model GFW650SSN1WW
Near Elk River, MN 55330
Matt
Job Details: 07/06/2022
Needs INVERTER. Installed new inverter board and tested. Washer is working great. Washer is now fixed.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOS51EC0AS00
Near Saint Michael, MN 55376
Matt
Job Details: 07/06/2022
"Customer complaint is, DID SELF CLEAN, UNLOCKED WAS OK FOR A MINUTE OPENED DOOR THEN DEAD. Inspected and tested. Found the thermal fuse had blown. Installed new thermal fuse and tested. Oven is working great. Oven is now fixed. ; used 1 WPW10545255 (THERMAL FUSE) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/20
Near Rosemount, MN 55068
Delton
Job Details: 07/06/2022
Took out old dishwasher and installed new dishwasher. Had to add granite mounting bracket. Tested and dishwasher is running and working good.; used 1 W10426979 (MOUNTING BRACKET) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Saint Michael, MN 55376
Matt
Job Details: 07/06/2022
"Customer complaint is, NOT FILLING WITH WATER, DETERGENT ON THE BOTTOM. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7061US/AA
Near Albertville, MN 55301
Matt
Job Details: 07/06/2022
"Customer complaint is, LEAKING WATER. Inspected and tested. I pulled dishwasher out and ran it for over 35 minutes and it never leaked. I found the top duct assembly is broken. . Part number DD93-01019A. ; saved tckt"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Minneapolis, MN 55408
Nate
Job Details: 07/06/2022
"Everything checked over good. Had it unplugged, power cycled it. It comes in great now. Works every time. If it stops working again, we would need to order main board and control pad. Please order those before I return if it goes dead again."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKB05
Near Rosemount, MN 55068
Delton
Job Details: 07/06/2022
"Found that the refrigerator water line from the wall water shut off was leaking, continuously. Replaced water line to refrigerator, tested and no more leaks. Refrigerator is working good.; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model MISSING
Near Minneapolis, MN 55413
Nate
Job Details: 07/06/2022
"Not draining. Found a large sock that had made its way to the drain pump and clogged it up. Pulled the sock out, ran it, it fills, drains and spins great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
KENMORE REFRIGERATOR
Model 79571013010
Near Eagan, MN 55123
Delton
Job Details: 07/06/2022
"Found that the water line quick connect in upper door came loose because water line was too tight, was catching on hinge. I adjusted water line and no leaks now. Customer will replace quick connect himself if leaking continues. Ice maker tray is etched due to hard water. "
We serviced a
WHIRLPOOL MICROWAVE
Model WHM53520CS-5
Near West Saint Paul, MN 55118
Delton
Job Details: 07/06/2022
Found that the upper door switch mechanism was flipped back. Likely due to door being shut too hard. I reset switch and microwave works.Customer will use it as normal and will call back if they want the switch mechanism replaced (i did not quote them)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS01
Near Saint Paul, MN 55105
Delton
Job Details: 07/06/2022
"Found that they were missing crisper shelf glass. I switched shelf from bottom to upper so now they can use that because glass is NLA. Food was only getting frozen in the bottom crisper drawer but that drawer has its own temperature slider and was set on max. Showed customer and adjusted to low to prevent freezing since the rest of the shelves never froze foods.Water has slow flow, likely caused by clogged water filter. Filter has never been changed according to customer. Customer will try that first before replacing water valve.If water keeps being slow and ice maker having hollow ice the water valve would need to be replaced and would need to order part# W10408179Customer will try filter and call back if problem persists."
We serviced a
LG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Sartell, MN 56377
Seth
Job Details: 07/06/2022
Dryer is loud while at tumbles. Upon arrival and inspection I found a factory returned dryer with no identification tag. There was a model and serial number written on the side of the machine and the body was extremely damaged. The tub itself had worn holes through the outside of the body and when I took the lid off it was obvious that this machine has extensive damage it was crushed from both the back and the sides. He called his home warranty company and they declined repair as they dont cover machines that have been factory returned.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER- ELECTRIC
Model n/a
Near Monticello, MN 55362
Seth
Job Details: 07/06/2022
"The customers complaint with the dryer is that it shuts off prematurely. She believes it does because its running on high heat and theres tried both high and low heat. Upon arrival and inspection I checked the dryer duct outside it vented greater than 20 miles an hour. I started and ran machine and watched cabin temperatures and I found a giant fluctuation on the high side thermostat 220-260. On the second cycle when it reaches the temperature and the temperature Sensor switch the unit shut off. I checked the thermal fuse and said they were good. I replaced the thermal fuse switch kit on the burner side, And I replace the operating thermostat with thermal fuse on the exit side. Temperatures ran between 205?F and 108?F unhooked. I watched four cycles it was consistent. Connected the low side was up 5? in the high side ran about 15? warmer. Well within manufacture specifications. The dryer is now fixed.; used 1 WP3392519 (THERMAL FUSE), 1 279816 (HI LIMIT/FUSE KIT), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Monticello, MN 55362
Seth
Job Details: 07/06/2022
"Pu,p is bad no circulation. Parts on order ; ordrd 1 W11087376 (Pump sump)"
We serviced a
MAYTAG DRYER- ELECTRIC
Model Medb835dw3
Near Buffalo, MN 55313
Seth
Job Details: 07/06/2022
Loud when tumbling. Failed idler was replaced with a dryer repair kit. I tested the dryer it is now fixed.; used 1 4392067 () from stock
We serviced a
LG REFRIGERATOR
Model LRSC26922TT
Near Saint Michael, MN 55376
Phillip
Job Details: 07/05/2022
The whole unit would not cool. I found the compressor start device was bad. I replaced the start device and now the compressor runs and its cooling. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
KENMORE WALL OVEN- ELECT
Model 79047739400
Near Eden Prairie, MN 55346
Adam
Job Details: 07/05/2022
Installed new glass from last diagnosis. Customer stripped a screw. So I cut it out and the. Installed the new glass now unit looks great
We serviced a
BOSCH REFRIGERATOR
Model B36CT81SNS/03
Near Eden Prairie, MN 55347
Adam
Job Details: 07/05/2022
Installed new ice maker from last diagnosis . Went through test mode and everything worked good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Blaine, MN 55449
Matt
Job Details: 07/05/2022
"Customer complaint is, TRIPPING THE GFCI OUTLETS IN THE KITCHEN. Customer has it plugged into a extension cord from the other room and its working great. Inspected and tested. I put refrigerator into defrost and it defrosted the evaporator perfectly. The ice maker and bucket are a block of ice. Defrosted ice and found the ice maker is cracked and leaking and tripping the breaker. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed. ; used 1 W10884390 (ICEMAKER) from stock"
We serviced a
GE REFRIGERATOR
Model GFE26GSHFSS
Near Victoria, MN 55386
Adam
Job Details: 07/05/2022
Hooked up SmartHQ the evap fan wouldnt run. Steamed the ice build up and cleared ice damn in drain. Then confirmed the fan not working. It was seized. Needs new fan. Didnt have one on my truck stock needs WR60X26866. ; states that autho needed
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BS0
Near Champlin, MN 55316
Matt
Job Details: 07/05/2022
"Customer complaint is, NOT READING TEMP CORRECTLY- TEMP WAS STUCK AT 315. Customer said the temperature display was stuck on 315F for about a minute and then he turned it off and back on and then it was working great. It only did this once. They used it over the weekend and it was working great. I inspected and tested. Temperature sensor tested good by itself, and from the board. I preheated oven to 350F and it was working perfectly. I dont think theres actually anything wrong, I think the display was just slow to respond and the customer didnt wait long enough.."