Service History 17 - Omega Force Appliance Repair

We serviced a

LG DISHWASHER

Model LDP7808SS

Near Prior Lake, MN 55372

Delton

Job Details: 07/15/2024

Found that the motor is squealing when running and is weak. Water circulation is low and dishes are not getting clean. Customer also said he heard electrical buzzing when cycle was done but then went away when door was opened; i was not able to replicate that issue.

We serviced a

GE TRASH COMPACTOR

Model UCG1520NSS

Near Annandale, MN 55302

Brandon

Job Details: 07/15/2024

Customer states the metal plate on the bottom of the foot pedal is hanging down. Found the foot pedal is broke on one side. Customer approved the the new foot pedal. ; ordrd 1 WC09X20229 (Foot pedal)

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Lakeville, MN 55044

Delton

Job Details: 07/15/2024

"Getting power to broil but no power to bake igntier. When im testing bake. Range does weird things. It will randomly turn on broil, turn on convection fan and cooling fan on high for 5 seconds then shut off. Bake never turns on.I called into Beko and they said check power at board and if no power then replace main board. They said they werent aware of those other weird things happening, just to make sure to power cycle the range with the door closed.since no power and weird things are activating or its gong though a startup sequence intermittently. Needs new main board. Part shows not in stock. Please find part and reschedule customer.Main board 267600046; saved tckt"

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Saint Paul, MN 55116

Hyrum

Job Details: 07/15/2024

"AJH31248604 sumpAppears that during a previous visit, the screws that whole day sump together and in place or overtightened and stripped out. Will need to replace the sump assembly ordered part from day and will return on Thursday.; ordrng 1 AJH31248608 (Sump)"

We serviced a

FRIGIDAIRE RANGE

Model FGIF3061 NFC

Near Excelsior, MN 55331

Paul

Job Details: 07/15/2024

Replaced relay board and installed filter.

We serviced a

GE WASHER STACKED++

Model GFW400SCM1WW

Near St. Cloud, MN 56304

Brandon

Job Details: 07/15/2024

Returned with the part, installed the door switch, cycled and tested the unit now works as it should.

We serviced a

WHIRLPOOL WASHER COIN OP++

Model CAE2743BQ0

Near Saint Paul, MN 55104

Hyrum

Job Details: 07/15/2024

"Customer states that she is leaving white streaks on clothes. No maintenance keys available at this time. Ordering correct maintenance key and will return. ; schdld next appmnt for 7/17 WED !, states that autho needed"

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near St. Cloud, MN 56303

Brandon

Job Details: 07/15/2024

Customer states the unit is making noise while running. Disassembled and found the rear roller worn out. Customer approved the repair. Cleaned out the unit replaced the roller, oiled the idler pulley, customer stated the idler and belt had been changed. Tested the air flow outside and got 18.9 mph. ; used 1 (ROLLER) from stock

We serviced a

GE WASHER

Model GTW460ASJ8WW

Near Sauk Rapids, MN 56379

Brandon

Job Details: 07/15/2024

Customer states the unit is intermittently draining. Customer will have the unit fill will water and go through a cycle, it will stop and be full of water customer will cancel the cycle and do a drain and spin. Checked the wires going to the pump and checked making sure there was no debris in the pump. Quoted the customer a new pump and belt since the belt was cracked. Customer approved. Replaced both cycled and tested the. The customer said that the pump is working better and it pumps right away, before when putting on drain and spin it would take a while for the pump to kick in.

We serviced a

GE WASHER

Model GFW850SPN5RS

Near St. Cloud, MN 56303

Brandon

Job Details: 07/15/2024

Customer states the light in the unit is not working, disassembled the front of the machine changed the bulb, the light is now working. Now the light comes on when you open the door.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF

Near Farmington, MN 55024

Delton

Job Details: 07/15/2024

There is moisture dripping from the wire harness channel (see picture) and im thinking got moisture on back of UI and caused it to error and beep randomly. I called tech support and we came to the conclusion that the door is not fully insulated and is creating condensation. Need to replace door and UI.Dana since a door is needed do we drop ship to customer both parts? Or just door and we order UI?I need to transfer and fish though wire harness and water line. Schedule 2 hours.Freezer door 5304527003; UI 5304527031; saved tckt

We serviced a

LG REFRIGERATOR

Model LRFXC2406S/00

Near Hanover, MN 55341

Matt

Job Details: 07/15/2024

LEAKING WATER FROM DISPENSER. Customer said the freezer is thawing. Freezer temperature is 31F and FF is 44F. The leaking dispenser is from the ice cubes melting. I removed the evaporator cover and theres only heavy frost on about 40-50 percent. The sealed system is failing. Declined repair.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Otsego, MN 55330

Matt

Job Details: 07/15/2024

SQUEELING WHEN RUNNING. Found the idler pulley is seized up. Customer approved repair. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/01

Near Elk River, MN 55330

Matt

Job Details: 07/15/2024

THE FREEZER KEEPS DYING IT KEEPS FREEZING THEN DEFROSTING. Freezer temperature is 4F and FF compartment is 40F. I removed the evaporator cover and theres very little frost on the evaporator. I put refrigerator into test mode and compressor and fans are running and the heater is working. I completely defrosted evaporator and turned refrigerator back on and after 20 minutes theres only frost on about 20 percent of the evaporator. The sealed system /compressor has failed. ; saved tckt

We serviced a

FRIGIDAIRE RANGE

Model LFGH3054UFD

Near Minnetonka, MN 55345

Paul

Job Details: 07/15/2024

"Found oven display intermittently going black. Verified proper voltage to controller. Ordered new controller and overlay, rescheduled customer. 5304514107 control316419380 overlay; ordrd 1 5304514107 (CONTROL) and 1 316419380 (OVERLAY)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF6

Near Medina, MN 55340

Paul

Job Details: 07/15/2024

Replaced right side door. Installed gasket and door accessories. Adjusted door height.

We serviced a

DANBY REFRIGERATOR

Model DAR055D1BSSPR

Near Andover, MN 55304

Adam

Job Details: 07/15/2024

"Complaint is unit not cooling. Found that compressor is not kicking on. Tested voltage from the control board to the start relay. Was getting 120 V. Hooked up a jump run capacitor to the compressor from the outlet compressor never kicked on but hummed. So unit needs a new compressor. Asz30u6 is the compressor. Its 134a when I look it up for parts it shows 134a so Im not sure. Can we source part. Quoted for additional 600 labor then part charge. ; snapped 1 QuickPics, states that autho needed"

We serviced a

GE DISHWASHER

Model GDT580SSF8SS

Near Minneapolis, MN 55415

Dakota

Job Details: 07/15/2024

No heat complaint, found TCO tripped causing no heat no other functional issues found

We serviced a

MIELE** WASHER

Model WWB020 WCS

Near Saint Paul, MN 55102

Hyrum

Job Details: 07/15/2024

Ran the machine threw a whole cycle and could not observe a leak. Customer stated that they had cleared the filter recently and found dental floss in the pump. This couldve been the cause of the problem. Did not observe any leak at this time though.

We serviced a

ZLINE++ REFRIGERATOR

Model RBIV-36

Near Chaska, MN 55318

Kinnon

Job Details: 07/15/2024

"Unit also needs mullion bar, spoke with z line and they are ordering mullion bar and shipping to customer z line ref # 00768398 - per zline they want this replaced bar before addressing low door alarm issue ; schdld next appmnt for 7/22 MON PM"

We serviced a

SAMSUNG REFRIGERATOR

Model RF260BEAESG/AA

Near Chanhassen, MN 55317

Kinnon

Job Details: 07/15/2024

Broken arm on ice maker - replaced ice maker assembly tests good

We serviced a

BOSCH DISHWASHER

Model SHXM4AY55N/29

Near Rosemount, MN 55068

Delton

Job Details: 07/15/2024

Customer said that they get an intermittent E22 and E24 error. As im here dishwasher is working good but based on symptoms customer is having it can relate to several parts. Order following parts and get autho. Customer will await parts/further instructions from office.Heat pump 12008381; 00631200 drain pump; 00611322 drain cover; 10023853 water valveScheduling 2 hours. Hard wired and have to disconnect all to pull out dishwasher.; saved tckt

We serviced a

FRIGIDAIRE WALL OVEN++

Model GCWM3067AFD

Near Ham Lake, MN 55304

Adam

Job Details: 07/15/2024

Unit is working property on arrival. Customer is complaint is microwave is not heating under the microwave settings. Turntable and everything else is working properly just not heating. On arrival tested multiple times working every time.

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Minneapolis, MN 55448

Adam

Job Details: 07/15/2024

Customer complaint over heating and burning. Ran unit multiple times and unit was working properly. High heat was at max at 195. Unit is getting about 15 mph out the dryer vent. Which I explained is bare minimum you would want. They said its clean and always clean when taken down. The burn spot is darker on the inside. Everything is operating correctly

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLS627UIW0

Near Maple Grove, MN 55369

Adam

Job Details: 07/15/2024

Installed part from last diagnosis. Once installed tested to test mode, everything is working properly without leaks.

We serviced a

SAMSUNG WASHER STACKED++

Model WF42H5000AW/A2

Near Brooklyn Park, MN 55443

Adam

Job Details: 07/15/2024

Customer complaint cant select different cycles. Found the dial/knob is broken. DC97-18058B part is showing unavailable. Please do a parts search for home owner. ; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHP65CM5N/24

Near Minneapolis, MN 55441

Adam

Job Details: 07/15/2024

"Door sometimes opening some times not. Called tech line and recommend to replace door opening guides. They have a spring to push door opening. Ordered parts. Customer will call in to schedule. ; ordrd 1 10005917 (Door openin guides), states that autho needed"

We serviced a

GE REFRIGERATOR

Model PWE23KSKBSS

Near Minneapolis, MN 55415

Dakota

Job Details: 07/15/2024

Instructed Cx on installing drawers and reinstalled rod for rails in fzr

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Woodbury, MN 55129

Aaron

Job Details: 07/15/2024

I replaced one fresh food light, verified that all lights were lit. I replaced the directional water solenoid valve behind the water reservoir that sends supply to the ice maker and water dispenser. Tested the new part and water flow has been restored to the in door water dispenser.

We serviced a

LG REFRIGERATOR

Model LFXS26973D.ASBCNA1

Near Avon, MN 56310

Brandon

Job Details: 07/15/2024

Customer stated there was an ice buildup in the back of the freezer. Removed the drawers and door. Found what looked like the ice maker overfilling. There was frost buildup in both fans.removed the back cover and let it thaw out. Checked the valve and found it was the wrong part. Installed the back cover and one of the fans were making noise, put the new cover in the noise went away. Installed new icemaker and checked twice making sure it didnt overflow with water. Unit is operating as it should.

We serviced a

SPEED QUEEN WASHER

Model AWN432SP113TW01

Near Hudson, WI 54016

Aaron

Job Details: 07/15/2024

I removed the defective drive motor and all accompanying hardware. Installed new drive motor and transferred hardware to it. Plugged the washing machine in, filled it with water, allowed it to agitate and spin/drain. The washing machine is fully functional and ready for normal, everyday use.

We serviced a

GE WASHER

Model HTWP1400F1WW

Near Saint Paul, MN 55104

Dakota

Job Details: 07/15/2024

"Unit will fill and then do nothing rest of cycle intermittently, found magnetic door switch intermittently not closing, recommend replace door switch, unit also has worn bearings causing noise in spin. Cx paid diagnostic and wants to consider additional repairs. Unit needs WH12X10334"

We serviced a

LG REFRIGERATOR

Model LFC22770ST/06

Near South Saint Paul, MN 55075

Dakota

Job Details: 07/15/2024

Unit not cooling, found compressor unplugged from wire harness, plugged compressor in, unit now cooling

We serviced a

LIEBHERR++ REFRIGERATOR

Model HCB2092

Near Prior Lake, MN 55372

Dakota

Job Details: 07/15/2024

Cx state weak cool in top fzr drawer and no ice. On arrival found ice formation on evap cover. Removed evap cover and found excess ice formation on top of evap near fan and evap temp sensor detached from evap, wire for evap sensor too short to reach evap. Called tech support, confirmed ok to lengthen wire to allow sensor to be placed in proper position. Soldered and heat shrinked wires to sensor and clipped in proper location. Reassembled unit and verified evap sensor reading temps. Instructed Cx to wait 48 hours for ice production.

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0984406-02

Near Saint Paul, MN 55105

Dakota

Job Details: 07/12/2024

Ice build up on fzr evap cover. Evap temp sensor out of range, defrosted evap, replaced sensor and tested unit now read proper evap temps in FzR; used 1 (SENSOR) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Saint Paul, MN 55104

Dakota

Job Details: 07/12/2024

Cx state low flow code and leaving stains on clothing. Hot water valve not working. Unit has grey/brown film in machine. Suggested running clean washer once a week with generic afresh once hot water valve replaced.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24BB620012AA

Near Minneapolis, MN 55421

Dakota

Job Details: 07/12/2024

Water trickling into pitcher and IM. Repierced piercing shutoff valve for Cx plumbing in basement, unit now dispensing water properly.

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Woodbury, MN 55125

Hyrum

Job Details: 07/12/2024

On arrival saw that the frost had formed around the door again, and this indicated that the gasket was not seating correctly. Checked the glides to make sure that they were pulling the door correctly. They seem to be fine. Replaced the door gasket with new part and conformed it.freezer appears to be ceiling better now. Machine is in a defrost mode and we instructed customer to not open it for the next few hours to let the door gasket sit into place.

We serviced a

SUBZERO++ REFRIGERATOR

Model 532

Near Eden Prairie, MN 55347

Kinnon

Job Details: 07/12/2024

Found water leaking at bottom of ff section - found clogged drain tube for defrost cleared and tests good drains good now

We serviced a

JENN-AIR RANGE

Model JES9860BAS

Near Maple Grove, MN 55369

Adam

Job Details: 07/12/2024

Replace element module. Unit is now working Complaint is front right burner. Is not working. Removed burner assembly on the right side. Check continuity. Found that the element is reading open which is bad compared to the other side. Everything is good.

We serviced a

KENMORE REFRIGERATOR

Model 111.75035020

Near Elk River, MN 55330

Brandon

Job Details: 07/12/2024

Customer stated the unit was not cooling. Both compartments were very warm. Removed the freezer door and the back cover the unit had a decent frost pattern. Customer informed me that a few weeks ago he did the same thing and the unit was full of ice in the top left corner he defrosted the unit letting it thaw for a day. The compressor and fan was not running when I got there unplugged and plugged the unit in and it started and ran fine. The it acts like a board issue, this is the second refrigerator that the customer has had the first one that was identical to this one , the unit was replaced with this one that is not working correctly. Found the unit was a manufactured by Daewoo, could not find any parts available for the unit. The customer suspects that is why the first unit they had could not get repaired and it was replaced. Customer is going to replace the unit.

We serviced a

GE REFRIGERATOR

Model GSE25GSHJCSS

Near Otsego, MN 55330

Brandon

Job Details: 07/12/2024

Customer stated the water dispenser works fine for a few seconds then slows down. The customer has tried a new filter. Bypassed the filter completely and the water dispenser works as it should. The informed the customer there is an obstruction in the assembly. Customer approved the repair. ; ordrd 1 WR02X45206 (Manifold)

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Otsego, MN 55362

Brandon

Job Details: 07/12/2024

Customer states they are getting rust on the clothes from the washing machine. Pulled the unit out and took the top vent off and could see all the scale rust buildup on the drum. Customer states the unit had been ran through a cleaning cycle. Gave the customer some additional cleaning solutions and informed the customer that it would be extremely expensive to disassemble the unit to remove the drum to manually clean it. The customer has updated their water system so after the drum is cleaned and the rust scale is removed the issue should be resolved.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA75SAHZ0

Near Apple Valley, MN 55124

Delton

Job Details: 07/12/2024

Found that the upper rack adjusters plastic is broken. Customer approved estimate to replace adjuster kit. Replaced parts and rack slides in and out normally. Ran diagnostics and all functions are working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDTSR/AA

Near Minneapolis, MN 55449

Adam

Job Details: 07/12/2024

"Complaint is icemaker is broken and not making ice properly. It is making ice, but its not working the way it should. They also had a couple pieces break off icemaker. Removed icemaker and found that there was a cracked icemaker and the thermostat was hanging. Replaced icemaker working properly.; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model PS26MSRBSS

Near Minneapolis, MN 55448

Adam

Job Details: 07/12/2024

Installed new water valve. Once installed tested. Multiple times unit is working properly with out any leaks

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Otsego, MN 55330

Adam

Job Details: 07/12/2024

"Installed new power control board unit powered on right away but now the lid is not locking properly. Will need new lid dock Im going to go pick up the lid lock and then we are gonna try to return visit today. If that doesnt work, we will reschedule him for a different day.; ordrd 1 W11700916 (Lid lock)"

We serviced a

LG REFRIGERATOR

Model LFXS28566S/00

Near Otsego, MN 55330

Adam

Job Details: 07/12/2024

Complaint is not cooling properly. One day the had ice cream and it was soft. Also stopped making ice. They swapped the food to another fridge and after a day or two has been working good. Tested the fans. All the fans are running properly. Made sure defrost was working properly. Compressor is running no signs of a leak. A little bit of dye on the filter dryer couldve been prior from when they replaced the compressor and filter but as of now when I did a freezer, it was at 2? and at 0? so everything is working the way it should.

We serviced a

GE DISHWASHER

Model DDT595SSJ5SS

Near Minnetonka, MN 55305

Nate

Job Details: 07/12/2024

Replaced all parts. UI, wire harness, control panel, and main pcb. Works great now.

We serviced a

GE LAUNDRY CENTER++

Model GTUP270EM1WW

Near St. Louis Park, MN 55426

Nate

Job Details: 07/12/2024

Rear metal grate fell off. Had to disassemble the dryer to get to bearing assembly. Got everything back together and greased rear bearing. Runs great now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRFG2353AF

Near Minnetonka, MN 55345

Nate

Job Details: 07/12/2024

Door doesnt seal for freezer. Found the door needed to be adjusted. I adjusted it, now it seals great. Also, I found a clip for the freezer door broken. Little plastic clip. Ordered that for customer. He will pop it in. He also mentioned that the water dispenser drips. I found a service bulletin. It said theres a gap in the fill line between that and the end of the dispenser hole that causes a drip. I adjusted the waterline so there is no gap.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM3

Near Maplewood, MN 55119

Hyrum

Job Details: 07/12/2024

Upon arrival repaired broken waterline. Use one fitting and make sure all the lines were secure and not leaking. Seems to be working properly.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Saint Paul, MN 55119

Hyrum

Job Details: 07/12/2024

Our arrival customer states that the icemaker does not make as much ice as it used to. Tested the icemaker by checking the tray, the lever arm, the fill volume the valve and everything else related to the icemaker. Did not find any issues here. Did find that airflow in the freezer was restricted because of how packed the freezer shelves were. The restriction was probably causing the airflow to the icemaker to be insufficient to make ice quickly. Working now.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Otsego, MN 55330

Adam

Job Details: 07/12/2024

We serviced a

KENMORE WASHER

Model 110.20022013

Near Saint Joseph, MN 56374

Brandon

Job Details: 07/12/2024

Customer stated the unit just makes noise it wouldnt fill will water. Removed the hoses and cleaned the filters the cold water filter was packed with debris. Put back together and tried filling with water. The unit still dont fill. Quoted customer a new valve assembly the customer approved. Ordered the part ; ordrd 1 WPW10683603 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WFG530S0ES1

Near Saint Michael, MN 55376

Matt

Job Details: 07/12/2024

DOOR WON'T CLOSE. cust stated the door is hard to close and hears a snap noise when closing. Found both hinges are bent. Installed new hinges and tested. Door is closing great. Range is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RT18M6215SR/AA

Near Minneapolis, MN 55408

Dakota

Job Details: 07/12/2024

Weak cool FZR found lots of ice on and behind evap cover. Ice formation caused bc evap sensor measures 40f while buried in ice, while removing ice to replace sensor found massive damage to freezer liner, floor of freezer bowed up about 1 inch, cracks in foam liner under defrost drain pan. Damage to freezer liner is not repairable. Informed Cx that he will need a new unit.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WUI75X15HB01

Near Loretto, MN 55357

Paul

Job Details: 07/12/2024

Helped customer clean ice maker. Re-assembled and started ice maker. Customer to finish clean cycle Saturday. Will check back; saved tckt

We serviced a

ASKO++ WASHER

Model WM 33

Near Loretto, MN 55357

Paul

Job Details: 07/12/2024

"Found drain pump failure. Verified tub drains, spins, and washes. Customer approved new drain pump. ; saved tckt"

We serviced a

FRIGIDAIRE RANGE

Model n/a

Near St. Cloud, MN 56304

Brandon

Job Details: 07/12/2024

"Address on the work order was incorrect, Jenni asked the customer to have ELECTROLUX fix the address issue. ; saved tckt , states that autho needed"

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Saint Paul, MN 55104

Hyrum

Job Details: 07/12/2024

Discovered part installed yesterday was not clipped in all the way. Reinstalled and tested for 10mins to insure machine would not leak. Complete

We serviced a

BEKO DISHWASHER

Model DUT36522X

Near Minneapolis, MN 55430

Nate

Job Details: 07/12/2024

Replaced bad door switch assembly. Runs great now.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Dayton, MN 55327

Adam

Job Details: 07/12/2024

Complaint is not drying or washing well it seems like. Found that the heater test good put it in test mode heater never kicks on and not getting voltage to the heater needs a new control board. Quoted for new control board customer approved rescheduled customer.; ordrng 1 W10866116 (CONTROL BOARD - MAIN)

We serviced a

DANBY REFRIGERATOR

Model DPC6012BLS

Near Hopkins, MN 55343

Kinnon

Job Details: 07/12/2024

"Arrived on site found wine, evaporator fans are running,, both compartments are at room temperature checked and found no frost pattern (picture attached) compressor is running all the time at very high temp. This is a compressor/sealed system failure. Customer was under impression that somebody would be coming out today to pressurize it. I will check with the office. This is an American home shield warranty repair.; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model ZISU420DMO

Near Shorewood, MN 55331

Kinnon

Job Details: 07/12/2024

Found multiple problems with fridge over cooling in fresh food section caused by upper lower control defective and dark . condenser fan motor also defective causing compressor to run at very high temp, client stated they just wanted to know what was wrong and if it was not an easy fix, they want to replace the refrigerator.

We serviced a

VIKING++ REF BUILT IN++

Model DFSB483D

Near Maple Grove, MN 55311

Adam

Job Details: 07/12/2024

Installed new heater. From last diagnosis. Once installed tested amperage tested voltage. Everything is working the way it should when the float switch reaches the correct amount of water I adjusted the switch so it kicks on a little bit earlier prevent it from overfilling unit is now working the way it should

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Maple Grove, MN 55311

Paul

Job Details: 07/12/2024

Found oven bake ignition failure, and inconsistent spark retrying. Quoted customer ignitor and spark module, telling her we would return spark module if not needed.

We serviced a

HAIER DRYER

Model HLC1700AXS

Near Minneapolis, MN 55403

Hyrum

Job Details: 07/12/2024

Replaced dispenser assembly with new part and tested. Machine seems to be going all the way through the cycle. Everything appears to be working properly at this time.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near Clear Lake, MN 55319

Brandon

Job Details: 07/12/2024

"Customer stated the unit would not latch. Replaced the door switch and latch. The unit would not turn on, checked and the door switch was getting power and there was power going to the board. Ordered interface and board ; used 1 5304525218 (LATCH) from stock, ordrd 1 5304517207 (Control assembly) and 1 5304531745 (Control board)"

We serviced a

ASKO++ DISHWASHER

Model DBI664|XXLS.U

Near Osseo, MN 55311

Paul

Job Details: 07/12/2024

Power button not working and doesnt drain the best. Found faulty user interface and no high loop. Installed high loop. Reset breaker to wake up machine. Tested drain operations- ok. Will quote new user interface and tub seal; saved tckt

We serviced a

ELECTROLUX REFRIGERATOR

Model E23BC68JPS5

Near Minnetonka, MN 55345

Paul

Job Details: 07/12/2024

Freezer measured 2?F on arrival. Found power to ice maker, but motor shorted open. Replaced ice maker and verified operations.

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Mendota Heights, MN 55118

Hyrum

Job Details: 07/12/2024

Customer states that the machine has difficulty tumbling with anything but the smallest of loads. Opened up the machine and discovered a bad roller. A bad idler. Use the Samsung kit to replace all the idler Belton rollers. Test the machine seems to be working perfectly now complete.

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A3

Near Chaska, MN 55318

Kinnon

Job Details: 07/12/2024

"Found high squealing sound gets louder as heats up, ordered idler roller and belt that is slipping and scheduled customer ; schdld next appmnt for 7/18 THU AM"

We serviced a

SAMSUNG COOKTOP++

Model NX58H9500WS/AA

Near Eagan, MN 55122

Delton

Job Details: 07/12/2024

"Found that the gas leak is coming from the gas shut off on the pipe to the range (see picture) there was bubbles coming from there. It appears that the threads are stripped and cannot be fully tightened.This needs to be transferred to a plumber to replace those fittings.; saved tckt , states that autho needed"

We serviced a

KENMORE REFRIGERATOR

Model 25370443411

Near Minneapolis, MN 55409

Dakota

Job Details: 07/12/2024

"Fzr light not working, Im not working. No cool/weak cool event in fzr. Lights and freezer operating during visit, found FF icemaker physically broken; ordrd 1 243297613 (Icemaker)"

We serviced a

LIEBHERR++ REFRIGERATOR

Model 0926077-02

Near Minneapolis, MN 55410

Dakota

Job Details: 07/12/2024

Replaced and relocated fzr evap sensor, reassembled and verified sensor is measuring temp within spec

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF

Near Hastings, MN 55033

Aaron

Job Details: 07/12/2024

"Installed the new inverter board on the compressor, plugged the refrigerator back in and the compressor still does not fire up condenser fan does not fire up the lights. Do not turn on none of the fans turn on. I did find power to the main control board, but power isnt being sent to the other faculties of the refrigerator I am ordering the new main control board and will schedule a day to come back . ; ordrng 1 55-5304502779 (Main power control board)"

We serviced a

FRIGIDAIRE WASHER

Model FFFW5000QW0

Near Maple Grove, MN 55311

Nate

Job Details: 07/12/2024

Giving an E41 Pause error. Found a bad door latch assembly. Replaced door latch assembly. Works great now.

We serviced a

BOSCH RANGE

Model HGI8054UC/01

Near Plymouth, MN 55442

Nate

Job Details: 07/12/2024

Igniter was broken. Replaced bad igniter. Heats great now.

We serviced a

LG WASHER

Model WM9000HVA

Near Chanhassen, MN 55317

Kinnon

Job Details: 07/12/2024

Replaced door boot found additional leak on front left dispenser ordered dispenser. Customer approved revised estimate ordered part and scheduled customer.; ordrd 1 ACZ73750603 (Dispenser left)

We serviced a

GE WASHER

Model PTW700BPT0DG

Near Prescott, WI 54021

Aaron

Job Details: 07/12/2024

I replaced the main consul board and the lid lock, the previous items werent connecting to each other so I swapped both assemblies. That restored full functionality to the washing machine.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Rogers, MN 55374

Matt

Job Details: 07/12/2024

NOT COOLING. FF compartment is 60F and freezer is 7F. The damper opens and closes and thermistors tested good in test mode. I removed the evaporator cover and theres a ball of ice in the upper right corner and very little frost on the evaporator. I defrosted evaporator and turned refrigerator back on and after 20 minutes theres only frost on about 30 percent of the evaporator. The sealed system has failed. Customer is going to replace the refrigerator.

We serviced a

LG REFRIGERATOR

Model LMXS28626SH.ASTCNA1

Near Annandale, MN 55302

Paul

Job Details: 07/12/2024

Found ch error code for high side leak. Performed pressure test, no leaks found, suspected high access tap leaking. Replaced core. Evacuated and charged. Diagnosed plugged line at drier inlet. Replaced drier, evacuated and charged. Verified operations.

We serviced a

SPEED QUEEN WASHER

Model AWNE9RSN116TW01

Near Minneapolis, MN 55436

Delton

Job Details: 07/12/2024

"After replacing ring and testing in spin the washer still made a rattle noise for 5 seconds as it was winding down spin speed. At this point i cant fully pin point where its coming from but it is coming from tub area.I talked to DW and he said there is a whole tub assembly with transmission? Dana will look into it and I informed custoemr that it would be shipped to customer but customer doesnt want any way of getting rid of it and wants us to take it with?I need whole tub assmebly and snubber ring 37937Schedule 3 hours. Havent done this repair before and washer is in small space to where i would have to pull out washer into another room.We need autho?; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDT580SGF6BB

Near Maple Grove, MN 55311

Matt

Job Details: 07/12/2024

"NOT HEATING. ever since we were out the water is not heating nor are the dishes drying, cust advised it does complete the cycle and doesnt give error code. I hooked up my SmartHQ and found a flood switch error, so the heater was locked out. I found the flood switch has failed. This is a completely new problem than when I was out here and replaced the pump. Installed new flood switch and tested. Dishwasher is heating great. Theres a software update available so I installed it. Dishwasher is now fixed. The cost of the part is below the rest of the limit, but because this is a new issue I dont know if we need to charge labor. Can someone please let customer know if he owes any additional money. ; used 1 WD21X10519 (FLOAT SWITCH) from stock, states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW00

Near Maple Grove, MN 55369

Matt

Job Details: 07/12/2024

CUSTOMER INSTALLED BOARD AND DID NOT RESOLVE - CLICKING NOISE - WON'T DEFROST NOT COOLING. FF compartment temperature is 39F and freezer is 8F. In test mode all thermistors passed and damper and fans are working. I removed the evaporator cover and there heavy frost across the top of the evaporator and a ball of ice in the upper right corner. I turned defrost heater on and it came on and started defrosting. I completely defrosted evaporator and turned refrigerator back on and after 20 minutes theres only frost on about 50 percent of the evaporator. The sealed system is failing. Customer is going to use as is for now.

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW3

Near Champlin, MN 55316

Matt

Job Details: 07/12/2024

RECENTLY CLOTHES STARTED SMELLING MUSTY AND NOT FRESH AFTER DRYING, EVEN WITH USING SCENT BOOST IN THE WASHER. Customer said things are drying normal and its not every load. I started dryer on a timed dry high heat cycle and heat is cycling perfectly between 220F and 115F for over 20 minutes. Airflow on outside of house is 30mph. Dryer is testing good.

We serviced a

MAYTAG DRYER

Model DG7500

Near Minneapolis, MN 55438

Delton

Job Details: 07/12/2024

Found that flame sensor is bad and not sending power to igniter. Customer approved estimate. Replaced sensor, tested and dryer is cycling heat normally. Dryer is working good.

We serviced a

ELECTROLUX WASHER

Model NONE

Near Dayton, MN 55327

Matt

Job Details: 07/12/2024

RUBBER SEAL CAME OFF AND SPRING BROKE - SMELLS LIKE BURNING. Found the inner spring and door gasket have been ripped off. The drum is broken off the spider support. Washer needs to be replaced.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Hastings, MN 55033

Hyrum

Job Details: 07/12/2024

On arrival customer says that the filter head is leaking. Installed new filter. Head part provided. Tested does not appear to be leaking at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Savage, MN 55378

Delton

Job Details: 07/12/2024

"Makes a vibrating sound for about 2 seconds after the compressor shuts off. It did happen when i first got here and shut it off. I pulled out refrigerator and took back off to check where noise is coming from but every time I shut off compressor it did not make the noise. I pushed refrigerator back into place and tested it again and noise did not replicate.There was a loose water line on back wall that i taped down and maybe that was vibrating? I informed customer to let refrigerator run over the weekend and see if the noise continues.Office: please call customer over the weekend and verify that if the noise is gone. If noise continues its possible its the compressor/sealed system vibrating slightly as the pressures equalizes?Note: i used floor protector and front edge of refrigerator caught it and was hard to get it unstuck, use larger floor protector if need to pull out again.; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Edina, MN 55410

Dakota

Job Details: 07/12/2024

"Unit actually needs 5931630100 double motor IM ordered updated single motor IM by mistake. Office will order correct Im and reach out to Cx with availability notices ; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PRFG2383AF8

Near Lakeville, MN 55044

Delton

Job Details: 07/12/2024

Center door mullion was missing the catch. I adjusted doors up slightly and mullion now catches and is working. The deli under in terrace just blinks and gives error beep when pushing the buttons. Called into Electrolux and said there is a communication failure on the UI and main board. Electrolux tech support said it is likly just the UI but I want to order both parts if I have to come back.UI shows available but the main board part number doesnt even come up as a part but that part number shows on the break down for this model.Deli UI board 5304530920; Main board 5304535056; saved tckt

We serviced a

GE DRYER

Model PTD70GBST0WS

Near Farmington, MN 55024

Delton

Job Details: 07/12/2024

Old part screws fell out and drum went off center. Replaced drum assembly. Tested and dryer is running and working good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VB0

Near Rosemount, MN 55068

Delton

Job Details: 07/12/2024

Replaced evaporator fan motor, tested and fan is running and refrigerator is cooling. Refrigerator is working good.

We serviced a

SPEED QUEEN DRYER

Model ADGE9RGS115TW01

Near Plymouth, MN 55442

Nate

Job Details: 07/12/2024

Broken belt. Wont run. Replaced bad belt, vacuumed out dryer and cleaned up some water. Now it runs great.

We serviced a

MAYTAG DRYER

Model MDG4000BW

Near Saint Paul, MN 55116

Dakota

Job Details: 07/12/2024

Replaced rollers and belt

We serviced a

LG WASHER

Model WM3470HA

Near Eden Prairie, MN 55347

Kinnon

Job Details: 07/12/2024

Unit not draining confirmed defective drain pump replace drain pump all functions test good

We serviced a

SPEED QUEEN WASHER

Model AWN43RSN115TW01

Near River Falls, WI 54022

Aaron

Job Details: 07/12/2024

The customer is experiencing a knocking noise when his washing machine is in spin cycle. I removed the agitator and worked my way to the drive bell and seal, the bolts that secure the inner tub and lip seal and hub are nice and tight, in place. No water leaks found.The lower bearing is showing signs of wear, I tried to tighten the inch and a half nut on the bottom of the lower bearing but it continues to make a repetitive knocking sound. I built an estimate and emailed the customer. Customer declined repair at this time.

We serviced a

FRIGIDAIRE WASHER

Model FLCE7522AW4

Near Baldwin, WI 54002

Aaron

Job Details: 07/12/2024

I replaced the drum glides and the felt door gaskets, sat the drum in position, secured the belt to the idler pulley and assembled the stacked laundry center. Plugged the machine in and verified all functions were online. The dryer is good for normal, everyday use. Timed Dry cycle is going to be the most efficient option for drying clothes, high heat and high air flow.