Service History 18 - Omega Force Appliance Repair

We serviced a

LG REFRIGERATOR

Model LFXC24726D/01

Near Maple Grove, MN 55369

Matt

Job Details: 02/22/2023

"Customer complaint is, ICE MAKER STOPPED WORKING. Inspected and tested. FF compartment temperature was 37F and freezer was -1. I pressed the test button on the ice maker and it cycled, but did not fill with water. I did that twice with the same results. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

UNKNOWN GARBAGE DISP++

Model NONE

Near Fridley, MN 55432

Matt

Job Details: 02/22/2023

"Customer complaint is, WILL NOT TURN OFF AND CONTINUALLY RUNS. Inspected and tested. Found the garbage disposal has a air actuated switch and the switch is not turning it off. Garbage disposal works great when its on. Installed new garbage disposal air actuated switch and tested. Garbage disposal is now turning on and off with the switch. Garbage disposal is now fixed. Im not able to install the nut that holds the switch in place on the counter top, because its to close to the sink and theres not enough room to put the nut on. Its staying and place and you cant tell that its just sitting there unless you pull up on it and shouldnt be a issue."

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1250REQ1

Near St. Louis Park, MN 55416

Nate

Job Details: 02/22/2023

"Dishwasher not draining. Found a piece of broken dish in the pump. Cleaned it out, drains great now."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY02

Near Minneapolis, MN 55447

Phillip

Job Details: 02/22/2023

The customer complaint was water is leaking out the ice maker compartment. The ice maker was off when I arrived. I turned it back on and the ice module was making some noises and not rotating like it should have been. The customer said when they turned the ice maker off the leaking stopped. I quoted the customer for a new ice maker assembly. I replaced the ice maker and ran a fill test. The new ice maker filled and did not leak. I advised the customer to dump out the first couple batches of ice. I also advised to give it 24 hours to fill the bucket. ; used 1 W10882923 (I/M ASSY) from stock

We serviced a

WHIRLPOOL DRYER

Model LGB6300PW0

Near Osseo, MN 55311

Phillip

Job Details: 02/22/2023

The dryer was not heating up at all. The gas coils were not buzzing or making any noises. I removed the rear panel and found the fuse was bad. I replaced the fuse and checked the air flow. The dryer is heating and the air flow is good. ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KENMORE REFRIGERATOR

Model 596.6927299

Near Maple Grove, MN 55369

Phillip

Job Details: 02/22/2023

The customer moved the fridge to this house and now its not cooling. The fridge was plugged in and the thermometer was in the cooling position. The fans and the compressor are not running. I verified its not stuck in defrost. I removed the operating thermostat and just the thermostat. I plugged the fridge back in and the compressor and fans started right up. I gave quote for the thermostat and labor. ; ordrd 1 W10752646 (COLD CONTROL (STANDARD))

We serviced a

KENMORE REFRIGERATOR

Model 106.6215311

Near Rogers, MN 55374

Phillip

Job Details: 02/22/2023

The customer said the freezer is fine but the fresh food is not cooling. The freezer temp was around 0 and the fresh food was around 45. I removed the evaporator cover and found the evaporator fan is not working. I do get voltage to the fan motor. It needs a new fan and the ducts to be defrosted. ; ordrd 1 WP2315539 (Fan motor)

We serviced a

KENMORE DISHWASHER

Model 665.1777999

Near Champlin, MN 55316

Matt

Job Details: 02/22/2023

"Customer complaint is, MAKING A LOUD NOISE. Customer said its randomly making a loud noise, but not all the time. Inspected and tested. I took apart the sump assembly and found a piece of plastic in the screen, but otherwise everything looked good. Reassembled and tested dishwasher. Dishwasher sounds great. Im not sure if the piece of plastic was the issue, or if this is one of the times the dishwasher sounds good. Dishwasher is testing good."

We serviced a

LG DRYER

Model DLG2241W

Near Minneapolis, MN 55404

Nate

Job Details: 02/22/2023

"Replaced bad rollers, oiled all rollers and pully, vacuumed lint out, runs and heats great now. Very quiet. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

ASKO++ DISHWASHER

Model DBI663THS.U/728603

Near Bloomington, MN 55437

Delton

Job Details: 02/22/2023

"This dishwasher is on the 17th floor.Dishwasher not draining. Found that there was broken piece of coffee mug stuck inside drain pump. Removed debris, Tested and dishwasher now drains and all functions are working good.."

We serviced a

SAMSUNG DRYER

Model MISSING

Near Saint Michael, MN 55376

Phillip

Job Details: 02/22/2023

"The dryer starts but the drum would not tumble. I removed the top and found the belt was not on the pulley and it was not broken but very torn up. I found the idler pulley was stuck and the belt was rubbing a groove in it. I quoted for the idler and belt. I replaced the idler and the belt and oiled the other rollers. The dryer sounds good and is working. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 DE634A (IDLER PULLEY), and 1 WP33002535 (BELT DRUM) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55419

Nate

Job Details: 02/22/2023

Replaced bad drain pump. Already cleaned out air gap. Drains great now.

We serviced a

KENMORE DISHWASHER

Model 665.14579N612

Near Ramsey, MN 55303

Matt

Job Details: 02/22/2023

"Customer complaint is, DISHWASHER WASN'T DRAINING, HUSBAND FIXED THAT BUT NOW THE DISHWASHER IS LEAKING ALL OVER THE FLOOR. Inspected and found customer was running the dishwasher without the upper rack. Installed upper rack and tested. Dishwasher is working great and not leaking."

We serviced a

THERMADOR++ DISHWASHER

Model NOTAVAILABLE

Near Saint Joseph, MN 56374

Seth

Job Details: 02/22/2023

Customer was concerned that it was leaking. Upon arrival in inspection she showed me the source of the leak. I removed the dishwasher and we watched a full cycle and it never leaked.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Becker, MN 55308

Seth

Job Details: 02/22/2023

"F01 error, failed control board. The tracer was in to poor of shape to solder. Please find a board. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model PWE23KSDBSS

Near Saint Michael, MN 55376

Phillip

Job Details: 02/22/2023

The customer said the fresh food is not cooling and the temp was around 60. The freezer section is good and temp was around 0. When I opened the doors I did not see frost on the evaporator cover and I could not hear the evaporator running. I removed the fan and its not turning. I quoted for the fan and labor. I replaced the evaporator motor and ran the firmware update. ; used 1 WR60X26866 (EVAP FAN MOTOR (STANDARD SXS) AC) from stock

We serviced a

SAMSUNG MICROWAVE

Model ME21H706MQS/AA01

Near Otsego, MN 55362

Matt

Job Details: 02/22/2023

"Customer complaint is, DOES NOT KEEP TIME AND COOKS FOR 2 MINS AND STOP. Inspected and tested. Microwave ran for about 4.5 minutes and then went dead. It was heating, but the cooling fan is loud. Quoted customer for replacing the board and cooling fan. Customer declined repairs and is going to replace the microwave."

We serviced a

FISHER PAYKEL++ WASHER

Model WA3927G1

Near Hopkins, MN 55305

Adam

Job Details: 02/22/2023

Replaced agitator because the old one was busted. Collect both repairs on this ticket

We serviced a

KENMORE REFRIGERATOR

Model 795.71033.010

Near Buffalo, MN 55313

Seth

Job Details: 02/22/2023

I replaced the mullion spring and tested it the door it is now fixed.

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAB1

Near Maple Lake, MN 55358

Seth

Job Details: 02/22/2023

I replaced the UI and tested the dishwasher. It is now fixed.

We serviced a

ASKO++ DISHWASHER

Model DBI663THS.U/72603

Near Bloomington, MN 55437

Delton

Job Details: 02/22/2023

This dishwasher is on the 16th floor. Customer said that dishwasher wouldnt power on and start. As im here dishwasher turns on and is running. Went into diagnostics and all fucntions are working good as im here. Dishwasher is running cycle.This is a business and they said that we need to fill out an I9? Please contact customer and collect payment.

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027G1US

Near Hopkins, MN 55305

Adam

Job Details: 02/22/2023

The back bearing fell apart. Disassembled unit and replaced the back bearing kit. Reassembled unit then tested unit is working great.

We serviced a

LG WASHER

Model WM3370HWA

Near Wayzata, MN 55391

Adam

Job Details: 02/22/2023

"Customers complaint unit not cleaning well now and making noise. Spun unit by hand and it seams good. Put unit in a spin and unit ran properly and bearing has a little louder then normal noise. But everything else is good. Ran through diagnostic mode and checked the valves and they are working properly also. Customer said they have tried multiple cleaning cycles with different types of cleaners but still has a bad smell. Unit isnt over sudsing and customer isnt using to much soap. I cant find anything wrong with unit besides the smell and thats inside the basket itself and tub and in between the spider. There is no repair for this besides a complete disassembly and pressure washing. ; snapped 1 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Excelsior, MN 55331

Adam

Job Details: 02/22/2023

Customers complaint unit not washing properly even before tab on dispenser broke. Found the motor is running but its loud. Noticed the spray arms not really moving. Found the bottom spray arm full of debris and separating and also the upper spray arm. The top rack falls and will need the new adjust kit and then the dispenser doesnt shut. Will need parts below if approved. W10861000 dispenser W10837249 lower spray armWPW10498900 upper spray armW10712395 adjusters ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Waconia, MN 55387

Adam

Job Details: 02/22/2023

Last diagnosis Unit would randomly not. I put unit in mode and found a few issues. One was the E4F6 code which is for the float. When I tested the unit after had the customers complaint where it added water but wouldnt start. I tested the float switch and was bad. Moved the float up and down a couple times and worked the rest of the time. The next issue is the upper spray arm never working. The diverter would try to move but never would spray the top rack. Will need new float parts and diverter. Quoted customer blue book and rescheduled ; ordrng 1 WPW10195036 (FLOAT with stem) and 1 W10873429 (FLOAT AND RETAINER) and 1 WP8531743 (FLOAT gasket) and 1 W10537869 (Diverter)Today installed all parts. Went through test mode everything is working great and properly

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Eden Prairie, MN 55347

Adam

Job Details: 02/22/2023

Went to go install the two busted front springs. But now the back two are busted. Customer is thinking it over and going to let us know if they want to repair it

We serviced a

LG REFRIGERATOR

Model LFX25975ST/02

Near Eden Prairie, MN 55347

Adam

Job Details: 02/22/2023

Customer complaint is unit leaking and floor and damaging floor. Pulled unit out on protective equipment. Notice a bunch of water coming out the bottom when pulling out. Took the back cover off and found the water valve is constantly dripping. Turned water off. Then removed water. Quoted customer for new valve. Customer approved valve. Reschedule customer and ordered part. ; ordrng 1 MJX41178908 (I/M VALVE - SINGLE COIL)Today installed the valve. Double checked for leaks and made sure it was operating correctly. Everything is working properly without leaks

We serviced a

DACOR++ RANGE

Model ERD30S06BR

Near Minneapolis, MN 55424

Adam

Job Details: 02/22/2023

Installed hinges from pre diagnostic. The door wasnt shutting all the way. Once parts installed tested door and its working great.

We serviced a

FISHER PAYKEL++ REFRIGERATOR

Model RF170ADUSX4N

Near Farmington, MN 55024

Delton

Job Details: 02/22/2023

"Fault code is fan error. But when i try to go into test mode it doe snot run and i do not get any power to either freezer fan or fresh food fan. Looks like there is a 9 volt wire adapter to test the fans part# 819611 and 819610 might be useful when I come back. So at this point I dont know if its the fans or control board.Order control board, PC fan (fresh food fan) and FC (freezer fan) and 9V battery wire adapters? and give estimate. For the most expensive part incase.Schedule 2 hours for repair so i have time to really dig into this.; saved tckt"

We serviced a

MAYTAG DRYER

Model SDG4606AWW

Near Eagan, MN 55123

Delton

Job Details: 02/21/2023

Found that dryer was full of lint build up inside dryer and also due to pest control adding a cover over the dryer vent and then got clogged and blocked all air flow. THe dryer vent blows into the garage. Cleaned out dryer and showed customer the cover with lint and said to either clean it often or leave it off.Tested and dryer is cycling heat and working good.

We serviced a

FRIGIDAIRE FREEZER

Model FFFH21F4QW0

Near Eagan, MN 55123

Delton

Job Details: 02/21/2023

Freezer is running and has good frost pattern. So based on that it appears that it is intermittent which could be defrost timer or cold control. I talked to customer and he approved estimate to replace both. I replaced cold control and ordered defrost timer part and rescheduling.I will collect total when i come back for defrost timer.; ordrd 1 5304518034 (Defrost timer)

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Rockville, MN 56369

Seth

Job Details: 02/21/2023

Loud washer that doesnt spin out clothes. Failed heat box was quoted.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Burnsville, MN 55337

Delton

Job Details: 02/21/2023

"Based on what customer was experiencing that washer wouldnt start and then shut off few minutes into cycle, there is a service bulletin (see picture) about motor and start capacitor. They test fine but when i run diagnostics on washer the motor makes loud screeching sound as it ramps up in speed. So based on that the motor and start capacitor would need to be replaced. The vibration is normal on this model and explained that the more items the better to balance out the load evenly around the tub.Sending customer email copy of estimate so they can send to their credit card company for review. They will call back if they want to proceed with ordering parts and repair."

We serviced a

SAMSUNG DRYER

Model DV36J4000EW/A3

Near St. Cloud, MN 56303

Seth

Job Details: 02/21/2023

"Not tumbling, failed idler was the cause I replaced it. The dryer tumbled and heated. It is now fixed.; used 1 DE634A (PULLEY) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 596.7200902

Near St. Cloud, MN 56303

Seth

Job Details: 02/21/2023

Not cooling fridge. Compressor and fans were rubbing and no frost. The sealed system has failed. They will repair or replace it.

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM2761KQ3

Near St. Cloud, MN 56301

Seth

Job Details: 02/21/2023

"Lint trap was heavily built up. The unit was plugged up with lint, and the gas valve coils needed to be replaced. I cleaned it and replaced the coils. The temps looked good it cycles between 111 And 198. Please call Anna collect.; pckd up 1 279834 (Coils)"

We serviced a

FRIGIDAIRE WASHER STACKED++

Model FTF530FS0

Near Sartell, MN 56377

Seth

Job Details: 02/21/2023

"Loud when it spins, the rear main bearing have failed. They will replace the compact washer."

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS0

Near Burnsville, MN 55337

Delton

Job Details: 02/21/2023

Found that pots and pans drawer was full and looks to have been touching and grounding out the spark bake igniter so it wasnt sparking to ignite gas for heat. I removed drawer and it ignites and heats every time i try. I explained that to customer and they will use as normal but if problem still continues the bake igniter will need to be replaced.Also right side door hinge is bent causing the oven door to click loudly when opening/closing door.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Otsego, MN 55301

Matt

Job Details: 02/21/2023

"Customer complaint is, E4F8 ERROR CODE AND DENT INSIDE ALSO. Inspected and tested. Found the water supply elbow is cracked and leaking and tripping the float. Installed new elbow and tested. No more leaks and dishwasher is working great. Dishwasher is now fixed. ; used 1 w10685193 (ELBOW) from stock"

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Ramsey, MN 55303

Matt

Job Details: 02/21/2023

"Customer complaint is, DISHWASHER WONT TURN ON. Customer also said it wasnt heating when it was working. Inspected and tested. Dishwasher UI was unresponsive. I power cycled dishwasher and now it turns on. I started a cycle and its not circulating water. I pulled dishwasher out and found the circulation pump is getting power, but not turning on. Also the heating element TCO is tripped. Dishwasher is going to need a new board part number WD21X24902, a new circulation pump part number WD26X23258 and a new TCO harness part number WD21X24096. Dana can you call this in for authorization. I need extra time on my return trip. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LMX25981ST/03

Near Minneapolis, MN 55438

Delton

Job Details: 02/21/2023

Replaced water valve and water line. Tested and water now dispenses and ice maker fills. Refrigerator is working good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chaska, MN 55318

Delton

Job Details: 02/21/2023

"Found that either the transmission is bad or the hub as it wont catch to spin the outer tub. The washplate is corroded and stuck onto the transmission shaft and i tired to pop it off but couldnt, so it would have to be broken/cut off before i can get to the hub and transmission shaft..Hubkit w10528947; washplate w10902814"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFUS2613LF0

Near St. Cloud, MN 56303

Seth

Job Details: 02/21/2023

"Temps in the freezer were in the high teens to test. I did a refrigeration test, it failed. They will fixed the sealed system or replace it."

We serviced a

AMANA RANGE

Model AER5845RAS

Near Avon, MN 56310

Seth

Job Details: 02/21/2023

"Wrong part, flag element needed and ordered on 2/18.; schdld next appmnt for 2/23 THU !"

We serviced a

KENMORE WASHER

Model 110.499726

Near Minneapolis, MN 55448

Matt

Job Details: 02/21/2023

"Customer complaint is, F 21, F28 SUDS, HAS TO UNPLUG AND REPLUG AFTER A FEW MINITES TO GET IT TO FINSIH A CYCLE. Inspected and found the drain pump filter was plugged solid. Cleaned out filter and tested. Washer is draining and spinning great, but the drain pump is chattering and sounds louder than it should. It drained twice just fine even though its loud. I advised customer to try it, and if she continues to have issues we should replace the drain pump part number 280187."

We serviced a

WHIRLPOOL WASHER

Model WTW8800YC1

Near Maple Grove, MN 55369

Matt

Job Details: 02/21/2023

"Customer complaint is, MAKING A FUNNY NOISE AND NOT SPINNING. Customer said it paused during the middle of the cycle once and she couldnt get it to finish the cycle. Inspected and tested. No stored error codes. Everything was working perfectly in test mode. I filled washer twice and let it agitate and drained it and spun it and it was working perfectly. Washer is testing good."

We serviced a

KENMORE REFRIGERATOR

Model 106.568736

Near Osseo, MN 55311

Matt

Job Details: 02/21/2023

"Customer complaint is, Freezer is cooling only to fridge temps. Inspected and tested. Compressor and fans are running, but theres only heavy frost on about 25-30 percent of the evaporator. I defrosted evaporator and turned compressor back on and after 20 minutes, theres only frost on about 25 percent. The sealed system has failed. Customer will need to replace the refrigerator."

We serviced a

BOSCH WASHER

Model WNBM80

Near Minneapolis, MN 55419

Nate

Job Details: 02/21/2023

"Cleaned out drain pump gaskets, got a ton of debris out. Now it doesnt leak. Charged some J13 labor."

We serviced a

LG WASHER

Model WT5070CW

Near Saint Paul, MN 55117

Nate

Job Details: 02/21/2023

Bottom of transmission is falling apart. Quoted for new transmission/clutch assembly. Customer doesnt like washer and its 12 years old so she will replace.

We serviced a

LG WASHER

Model WM500CW

Near Eden Prairie, MN 55346

Delton

Job Details: 02/21/2023

Customer said that for know for sure that they put in pair of white and black socks and are missing 1. Iran diagnostics and all functions are working good. No drag on tub. Checked drain trap and is clean. Tipped back washer and checked boot seals and seeing nothing. Shined flash light onto tub to see the inside and could not see anything inbetween tubs. Can not find any sock or item stuck in between tub and all functions are working perfectly.Recommended that they use garment bag in the future to ensure no lost items or risk of clothes getting in between outer an inner tub.

We serviced a

AMANA REFRIGERATOR

Model ABB1921DEW

Near Saint Paul, MN 55117

Nate

Job Details: 02/21/2023

Ice building up in freezer. Found a clogged and frozen drain for the evaporator. Steamed out all the ice. Steamed from behind the fridge too. Drains great now.

We serviced a

SPEED QUEEN WASHER

Model awn311sp111tw01

Near Saint Paul, MN 55116

Delton

Job Details: 02/21/2023

Found that idler belt pulley locked up and wore out pulley and burned the belt. Ordered pulley kit that comes with belt. Customer approved estimate. Rescheduling.; ordrd 1 959p3 (Idler and belt kit)

We serviced a

GE RANGE

Model JGB720SEJ4SS

Near Minneapolis, MN 55418

Nate

Job Details: 02/21/2023

Shuts down a few minutes after you start a bake. Found a bad board. Soldered a new component onto the board and spliced on a new connector for the wire going to the bad component. Heats great now and doesnt shut down. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

We serviced a

SAMSUNG WASHER

Model WA52A5500AV/US

Near Freeport, MN 56331

Seth

Job Details: 02/21/2023

Service bulletins address this error condition. The office will call and get parts moving.; saved tckt

We serviced a

GE DRYER

Model DBVH520EJ2WW

Near Hanover, MN 55341

Matt

Job Details: 02/21/2023

"Customer complaint is, SQUEAKING NOISE. Inspected and tested. Found the front bearing, glides, and felt is falling apart. Also the belt is fraying. Customer is just going to replace the dryer."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Minneapolis, MN 55418

Nate

Job Details: 02/21/2023

Not circulating water. Circulation pump was totally seized up. Only ended up having to replace the pump. Runs great now.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Hanover, MN 55341

Matt

Job Details: 02/21/2023

"Customer complaint is, TOP RACK BROKE, MAYBE THE TRACK? Inspected and tested. Found the top rack adjuster is broken. Installed new upper rack adjuster kit and tested. Dishwasher is now fixed. ; used 1 W10712395 () from stock"

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV155CTF

Near Saint Paul, MN 55123

Delton

Job Details: 02/20/2023

"Replaced the coke kit, tested and microwave is heating and working good, no longer tripping breaker.But the vent grille plastic is all cracked and plastic breaking off (see pictures)I super glued some part but if the vent falls off itll need to be replaced. Right now the vent seems secure and in place. These parts will need to be ordered if customer calls back that it fell off. Vent grille 5304509646; grille door 5304512503"

We serviced a

GE RANGE

Model MISSING

Near Minneapolis, MN 55418

Nate

Job Details: 02/20/2023

"Customer wants to reschedule since its after 6pm. I told them the office will call tomorrow morning .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"

We serviced a

KITCHENAID RANGE

Model KERS507XSS02

Near Minneapolis, MN 55445

Matt

Job Details: 02/20/2023

"Customer complaint is, TOP SMALL OVEN GETS WAY TOO HOT. Customer said that the broil element is staying red hot. Inspected and tested. Oven sensor tested good. I preheated upper oven to 350F and it was cycling between 380F and 335F and never stuck on. I preheated oven 400F and it shut off and never got stuck on. Oven is testing good, but Im guessing one of the upper oven relays is sticking based on what the customer is telling me. I cant find the board in stock part number WPW10365396, ; saved tckt"

We serviced a

KENMORE WASHER

Model 110.2510231

Near Saint Joseph, MN 56374

Seth

Job Details: 02/20/2023

"Customer complains that the washer will not start cycle and the lid lock light just flashes. Upon arrival in inspection I put the unit through service diagnostic mode. It continued to throw an error every time it was trying to count rpm. The error code was generic, but the actuators seem to be the obvious problem. I replaced it and we ran a complete quick wash cycle and it finished perfectly. The washer is now fixed. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

ELECTROLUX WASHER STACKED++

Model EFLS527UIW0

Near Minneapolis, MN 55418

Nate

Job Details: 02/20/2023

"Had to take down dryer. Sucked all the water out of the washer. Took apart the filter area. Found an underwire, a hand warmer, sticker, hair, nail, Lego, penny, Bobby pins, etc. cleaned it all out. Works and drains great now."

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW560CHW2

Near Rosemount, MN 55068

Delton

Job Details: 02/20/2023

Replaced drain hose. Old one was kinked and leaked. Tested and washer is draining and no leaks. Washer is working good.Office collects payment.

We serviced a

WHIRLPOOL WASHER COIN OP++

Model NOTAVAILABLE

Near Waite Park, MN 56387

Seth

Job Details: 02/20/2023

Bad power supply. They will call an electrician.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE DISHWASHER

Model GSD2200F00WH

Near Maple Grove, MN 55311

Matt

Job Details: 02/20/2023

"Customer complaint is, TAKES ALONG TIME TO START AND LEAKING. Inspected and tested. Found water is leaking from the solenoid seal causing it to not drain. Needs a new solenoid kit and seal. Installed new solenoid kit, push on nut, seal and tested. Now its leaking from the sump underneath. This dishwasher is really old and the plastic underneath is brittle. Im going to try replacing the sump inlet assembly and if that doesnt fix it, we would have to completely rebuild the sump and pump assemblys underneath and thats going to be over our limit. This dishwasher is going to be difficult to uninstall, so Im requesting 3 hours. ; pckd up 1 WR2X7054 (Push on nut), ordrd 1 WD18X213 (Sump inlet housing) and 1 WD12X417 (Sump cover) and 1 WD12X418 (Sump cap) and 2 WD2X295 (Screw)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Farmington, MN 55024

Delton

Job Details: 02/20/2023

Found that the dishwasher is missing the mounting brackets so whoever installed just screwed through the cabinet. Mounting Brackets broke off. Replaced brackets and secured to countertop. The countertop is bowed so dishwasher wont appear straight but it is balanced (see picture). Dishwasher is now secure and no longer falls over. Ran diagnostics test and all functions are working good.; used 2 WP8269145 (MOUNTING BRACKET) from stock

We serviced a

LG WASHER

Model MISSING

Near Becker, MN 55308

Seth

Job Details: 02/20/2023

"Customer complained that suds went everywhere and leaked all over the place. On arrival inspection, I found the unit had a failed rear main bearing 1/8 play. It leaked from the soap drawer, and it had long term evidence .; saved tckt"

We serviced a

AMANA COOKTOP++

Model AKT3000E/P1131595N E

Near Minneapolis, MN 55431

Delton

Job Details: 02/20/2023

"Found that the front right burner is has shorted coil and not heating. The part sent is not the correct part.Front right burner part shows not in stock. Please look for part and give customer total estimate and reschedule.Front right burner part# w10823708; saved tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AFN50FSP111TW01

Near Saint Paul, MN 55108

Nate

Job Details: 02/20/2023

Replaced bad latch and secured junction molex connector (black and white Inside back area). Lots of detergent suds. Recommended putting some cooking oil in wash one time. Runs great.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Monticello, MN 55362

Seth

Job Details: 02/20/2023

"I installed the gearbox and clutch. I cleared the errors and put it through test mode, it performed perfect. I calibrated it. The washer is now fixed."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA

Near Watkins, MN 55389

Seth

Job Details: 02/20/2023

"Gets an error code for water full and does not clean. Bad pump, the error for filling is intermittent, they declined repairs the cost to address the issues are high and they have had a lot of problems with the dishwasher."

We serviced a

ROPER DRYER

Model RGX4635EW3

Near Big Lake, MN 55309

Matt

Job Details: 02/20/2023

"Customer complaint is, MAKING A LOT OF NOISE. Inspected and tested. Found the left rear roller has failed and the belt is cracked. Installed new rebuild kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392065 (REBUILD KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Saint Michael, MN 55376

Matt

Job Details: 02/20/2023

"Customer complaint is, UNIT WILL RUN FOR A BIT AND THEN THE LIGHT START FLASHING. Customer said its been doing it every load for the last week and a half. Customer hits the start button and it continues on cleaning. Customer had started the dishwasher before I got here and it ran for 45 minutes and never stopped or gave a error. Inspected and tested. I pulled error codes and I got a F7E1 wash motor error and F10E2 vent wax motor error. I cleared the error codes and ran it through test mode 4 different times and everything is working and no errors. When its washing it sounds great and has good water pressure. Im not sure whats going on here because everything is testing good. I advised customer to count the flashing lights next time and see if its giving a error when it stops."

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Otsego, MN 55301

Matt

Job Details: 02/20/2023

"Customer complaint is, unit is not keeping cold. Inspected and tested. Found the compressor and fans are running, but theres no frost on the evaporator. The compressor has failed. Refrigerator is just over 5 years old. Customer is going to call LG."

We serviced a

BOSCH DISHWASHER

Model SHE43RL2UC/64

Near Saint Paul, MN 55104

Nate

Job Details: 02/20/2023

"Water valve isnt closing, so the dishwasher flooded the kitchen, and the control panel is missing buttons. DW found the small buttons. Big button is NLA. AHS will try to find it. If they can find the big one, can they order the small, big and water valve?; O-emld tckt"

We serviced a

THERMADOR++ REF BUILT IN++

Model T36BT820NS/12

Near Minneapolis, MN 55436

Delton

Job Details: 02/20/2023

"Bosch tech support is closed today. Ice maker is still only making one batch a day. I cant get into service mode to verify that freezer evap fan is working. Based on what Bosch said last time was to replace ice maker and control board but i am skeptical and with Bosch tech support closed i cant verify.I have control board and will need to order freezer evaporator fan and freezer door switch incase.I did install the other door rail and freezer door now opens and closes smoothly. I did not collect any payment this visit for replacing other freezer door rail.Order evaporator fan motor 00676781; door switch 00604020Schdule 2 hours for repair, again.; saved tckt , states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHX3AR75UC/08

Near Minneapolis, MN 55406

Nate

Job Details: 02/20/2023

"Replaced bad motor. Also had a bad water valve. Filling but not quite enough water. Replaced valve with valve we carry. Fills, circulates and drains great now. ; used 1 00622058 (INLET VALVE) from stock"

We serviced a

SAMSUNG RANGE

Model NX58H900WS/AA

Near Minneapolis, MN 55417

Delton

Job Details: 02/20/2023

"Found that the cooling fan was not running. I moved fins with pick and pice of debris was lodged in the fins. Removed debris, tested and oven is heating and working good. If problem continues the cooling fan would need to be replaced due fin being slightly bent. Customer will use as normal and call back if they have anymore issues to order cooling fan.Cooling part part# DE31-00070B"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAFB

Near Minneapolis, MN 55406

Nate

Job Details: 02/20/2023

"Replaced bad drain pump, runs and drains great now."

We serviced a

FRIGIDAIRE FREEZER

Model LFFH20F3QMO

Near Buffalo, MN 55313

Seth

Job Details: 02/17/2023

The cold control had failed. I replaced it and checked the refrigeration. It looked to be a little weak but not bad enough to cause not cooling problems. The freezer is now fixed.; used 1 5304513033 (TEMP CONTROL) from stock

We serviced a

KENMORE REFRIGERATOR

Model 795.71033.010

Near Buffalo, MN 55313

Seth

Job Details: 02/17/2023

"Mullion does not flip, broken spring. Part is on order; ordrd 1 MHY62044106 (Spring)"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Minneapolis, MN 55427

Nate

Job Details: 02/17/2023

Dishwasher chirps at the customer maybe once an hour. Already replaced control board. Replaced user interface board as thats the only other board in this appliance and per tech support thats the recommendation.

We serviced a

KENMORE DISHWASHER

Model 665.13279K117

Near Otsego, MN 55330

Matt

Job Details: 02/17/2023

"Customer complaint is, NOT DRAINING. Inspected and tested. Found a piece of glass in the drain pump and one in the check valve. Removed glass and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

GE MICROWAVE

Model JNM1541DN1BB

Near Minnetonka, MN 55305

Adam

Job Details: 02/17/2023

Installed grill cover now working properly

We serviced a

GE MICROWAVE

Model CEB1599EL1DS

Near Otsego, MN 55330

Matt

Job Details: 02/17/2023

"Customer complaint is, DOES NOT HEAT. Inspected and tested. Found the top door switch had failed. Quoted customer $273. to install 3 new door switches. Customer approved repairs. Installed 3 new door switches and tested. Microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Minnetonka, MN 55305

Adam

Job Details: 02/17/2023

Installed timer from last diagnosis. Tested multiple times and its working great

We serviced a

KITCHENAID DISHWASHER

Model kdtm604kps0

Near Plymouth, MN 55446

Phillip

Job Details: 02/17/2023

"Today I replaced the wash pump assembly and the heater. I ran the dishwasher and ran diagnostics to clear any codes. The dishwasher is running good and sounds good. Total is on the ticket. ; O-emld tckt , states that autho needed"

We serviced a

ILVE++ RANGE

Model UPN90FDVGGILP

Near Minnetonka, MN 55345

Phillip

Job Details: 02/17/2023

"They said the oven takes a long time to heat. They said the orifices for the 2 right burners were replaced by the dealer that sold it. I pulled the range out and tested pressure from the regulator. The pressure is 5, that is normal. The middle burner and the 2 right burner flames are correct. The 2 on the left are low. I tried to adjust them but they are still low. I removed the cover and I found the orifices for the left burners are very small, they look like orifices for propane. The bake burner lights but the flame is low. That orifice looks low too. The grill/broil is also not working. I smell gas and it sparks but it does not lite. We need to order the natural gas orifices for all the burners and bake and broil. ; O-emld tckt"

We serviced a

GE RANGE

Model JBP21GV1WH

Near Champlin, MN 55316

Matt

Job Details: 02/17/2023

"Customer complaint is, SPARK ON THE BOTTOM ELEMENT. Inspected and found the bake element is burnt out. Installed new bake element and tested. Oven is working great. Oven is now fixed. Dana Im not sure what you quoted them and not sure how it works through this company. Can you call and collect on this please, thanks. ; saved tckt"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Champlin, MN 55316

Matt

Job Details: 02/17/2023

"Customer complaint is, DEAD. Inspected and tested. Dishwasher was on and working when I got here, but based on what the customer was telling me it is either the UI or main board. Theres a service bulletin for the exact problem the customer was having."

We serviced a

LG DRYER

Model DLEX3900W

Near Clearwater, MN 55320

Seth

Job Details: 02/17/2023

D80 error and not drying. The dryer duct goes through the roof and I cannot see it from the ground. It looks like it is drifted over. The customer will have her grandson uncover it.

We serviced a

KENMORE DISHWASHER

Model 66513223N414

Near Saint Paul, MN 55104

Nate

Job Details: 02/17/2023

Dishwasher has been leaking. Ran it for 40 minutes. Zero leaks. All water looks like its leaked from the front area behind the kick panel. Seal on float was already replaced. Lower spray arm looks suspect. Seams potentially separating during wash. Causing waves of water and spray towards the float. Seals are good. Drain line good. Sump assembly and Diverter not leaking. Recommended to customer that they replace the spray arm. They will order that and replace themself.

We serviced a

MAYTAG REFRIGERATOR

Model MSS26C6MFZ00

Near Apple Valley, MN 55124

Delton

Job Details: 02/17/2023

Found that the wires underneath door hinge (see picture) have been cut from door. Looks like its been tried to be fixed before as one wire has broken off and i cant reach it to even try it splice it back together. Also customer complained that there is dirt/mold build up under the water dispenser and ice door (see picture)But if whole door have to be replaced i think it comes with new dispenser assmebly. Im assuming that ice maker and water dispenser work once wires are connected.See if door is covered part# LW10839374 and auto; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model Kude70fxss4

Near Maple Grove, MN 55369

Matt

Job Details: 02/17/2023

"Customer complaint is, Upper rack rail on left side broken. Inspected and tested. The left hand rail slide is broken and one of the adjusters. Parts on order. I need extra time on this because I have to pull out the dishwasher to replace the rail and its not going to be easy to get out. Customer requested service on the 23rd. ; ordrd 1 W11259785 (Left hand rail slide) and 2 WPW10546503 (Adjuster arm)s"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chaska, MN 55318

Adam

Job Details: 02/17/2023

Unit was shaking worse then normal. Verified complaint. Even without anything in the unit was still shaky and loud. Checked over everything was tight and mechanically correct. Talking with phil. They changed the hub and would do that because that holds down the tub. Qutoted customer and they will let us know. Look at photos for estimate. ; ordrd 1 W10528947 (Hub)

We serviced a

LG WASHER

Model WM4270HVA/01

Near Chaska, MN 55318

Adam

Job Details: 02/17/2023

Installed drain pump from last diagnosis. Tested unit and now its working properly. Tested multiple times for leaks; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock

We serviced a

FRIGIDAIRE RANGE

Model FFGF3023LWF

Near Saint Paul, MN 55104

Nate

Job Details: 02/17/2023

"Front right burner not igniting. Found the orfice plugged up with syrup, and the little hole on the burner plugged as well. Cleaned those out along with all the burnt syrup built up on the burner. Still didnt spark. Swapped right burner wires and both spark. Wrapped entire wire for front right in electrical tape and kept wires swapped. When you turn knob for front right burner none of the burners spark. But it sparks with any other knobs turned. Quoted for switch harness. Also quoted for spark module in case it needs both. Customer will probably use as is but will call us in future if they decide to install the parts."

We serviced a

WHIRLPOOL DRYER

Model WGD92HEFC0

Near Waconia, MN 55387

Adam

Job Details: 02/17/2023

"Dryer was making squeaky noise. Verified complaint been disassembled unit. Once unit was apart was able to find the idler was bad molded customer for idler or idler and roller tip. Customer wanted to go with the pit. And once all parts were installed, reassembled and tested. Unit is now working properly ; used 1 4392067 (DRUM ROLLERS(2),BELT (DRUM),&IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Minnetrista, MN 55331

Adam

Job Details: 02/17/2023

Installed spray arms and control board. After install. I put unit test mode and then tested after. Unit is working properly.

We serviced a

FRIGIDAIRE MICROWAVE

Model FMV152KMA

Near Apple Valley, MN 55124

Delton

Job Details: 02/17/2023

Door is cracked and not hanging correctly or secure when the door is shut the door frames shifts causing it not to hit the switches correctly (see pictures) door is expensive and would need microswitches and switch holder as its worn.Door 5304477386; switch holder 5304509457; microswitches; saved tckt