We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX6
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/18/2024
Machine was making water hammer. Sounds when the valve was opening. This is a plumbing issue and not an issue with the appliance. Instructed customer to contact a plumbing company to have this repaired. Customer states when they dont use the bottom dishwasher for a long time and then use it again. It will make a rattling noise. Informed customer of normal sounds to expect when the drain pump runs dry And how to avoid this in the future. Noticed that handles were broken off of the dishwasher at this point. Customer was not too concerned but I think it would be nice of us to send them a quote for cost of repair on replacing the handles on both the top drawer and bottom drawer. see attached photos.; saved tckt
We serviced a
AMANA REFRIGERATOR
Model A2RXNMFWWB00
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/18/2024
"Customer states the ice maker is not working. Remove the shelf, the ice maker, and back cover found the fill tube frozen up. Remove the water steamed out the ice from the freezer. Put all back together. Was going to jump the water valve to check for water, unit filled with water before I could check. The mold had the right amount of water."
We serviced a
MAYTAG WASHER
Model MHWE450WW02
Near Saint Paul, MN 55106
Hyrum
Job Details: 03/18/2024
"Customer states that they start the machine at lock the door and it doesnt function after that. Put the machine into diagnostics mode and attempted to get it to run. Everything seem to function except the basket would not spin. Check the motor to make sure it was good. After some testing, it appears that the motor control unit has failed. This would need to be replaced in order to get the machine going. At this point customer has declined repairs. May want to reach out to customer if a better price can be had. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Minneapolis, MN 55422
Phillip
Job Details: 03/18/2024
"Auger motor rusted and locked up, part # W10822606 and door flap separator assembly part # W11572058 needs replacement.; ordrd 1 W11572058 (ICE DISPENSER separator) and 1 W10822606 (I/M DOOR DISPENSER MOTOR - ICE DISPENSER)"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW03
Near New Brighton, MN 55112
Phillip
Job Details: 03/18/2024
"Washer was overflowing when not used for a few days. We ran a test cycle and couldnt get it to overflow. Needs new mixing valve, part # 205547P.; saved tckt"
We serviced a
BEKO DISHWASHER
Model DDT39432XIH
Near Lake Elmo, MN 55042
Hyrum
Job Details: 03/18/2024
Door seal is not making good contact in the top right corner of the door. Tried to stretch it to see if I can get it to stay but it would not. Going to need to replace store seal with new part. Customer asked me to level and center the dishwasher and I got that done at this time. Will return on Friday; schdld next appmnt for 3/22 FRI AM
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Minneapolis, MN 55414
Phillip
Job Details: 03/18/2024
"Water now leaking. We found a cut about 1/4 long in the bottom of the gasket. We never removed or touched the gasket in anyway to access the door lock. 2 screws hold the lock in from the front. We also did not clean the gasket. We pulled the gasket away today was can saw that it has been leaking for a while do to all the water and rust. The customer purchased our warranty after we left. Needs seal 5304505004; snapped 3 QuickPics, states that autho needed"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Kimball, MN 55353
Brandon
Job Details: 03/18/2024
"Customer states the unit only runs when the start button is held down. Disassembled and found the belt was broken. Checked the idler pulley and the bracket making sure there was no issues, found no problem. Will need new belt ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model SWNNX2P113W02
Near South Saint Paul, MN 55075
Hyrum
Job Details: 03/18/2024
"Opened up the machine and discovered that the pulley was really gummed up and that the belt was loose and when there was a large load in there, it was stalling and the belt was just rubbing on the motor, pulley and getting really hot. Need to replace the belts and idler assembly to fix this problem. Called property manager for authorization and they gave me the go ahead. Ordering parts from day. Will return soon. ; ordrng 1 959p3 (Belt and idler)"
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Shorewood, MN 55331
Adam
Job Details: 03/18/2024
"On return visit, the belt broke and actually damaged the one peg on the drain pump, and the drain pump will need to be replaced installed park ran it without the drain pump was still getting some excessive, shaking and noise. Call speed, queen and they recommended check in the rear feet. They were seized up loosened feet ran unit still was getting some shaking but unit wasnt walking around. We will return visit and install new drain pump and see if that is all in needs.; ordrd 1 205217P (Pump)"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 03/18/2024
"IN JAN LEAK WAS FIXED - SIGNIFICANT WATER DAMAGE ON FLOOR - INSTALLATION CONFIRMATION. Customer reinstalled it himself after the restoration company was out and it was leaking. Customer had dishwasher pulled out when I got here. They still havent put new floor down. I turned water on and it started leaking from the supply line at the valve. The fitting is loose. I tightened it up and tested. No more leaks, but the heating element bushings are gone and dishwasher needs a new heating element or its going to leak out the back in the future. Quoted customer $364. to install new heating element. Customer approved repair. Part on order. ; ordrd 1 WD05X30818 (HEATING ELEMENT)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Elk River, MN 55330
Matt
Job Details: 03/18/2024
"LEAKING FROM THE DOOR LAST COUPLE OF WEEKS - NO LONGER WASHING OR DISPENSING SOAP. This is a Whirlpool dishwasher. I filled dishwasher with water and its leaking from underneath were the circulation pump connects to the sump. The circulation pump is just pulsing and not circulating water. I cant run it anymore to test why its leaking from the door, but the lower spray arm looks cracked. Quoted customer $495. to install new sump assembly and lower spray arm. Customer is going to talk to her husband and will get back to us if they want us to order the parts. ; saved tckt"
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US51
Near Burnsville, MN 55306
Delton
Job Details: 03/18/2024
"Found that washer goes out of balance easily, Spring Shocks are bad, tub is very bouncy. Needs set of 4 new shocks. Please order part DC97-16350U 4 of them. (Looks like they come single); saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Shakopee, MN 55379
Adam
Job Details: 03/18/2024
"Installed parts from last diagnosis. Unit started working properly put all the settings on open and close the door a few times with about to leave and then the error code came back. removed the display tablet panel then started testing wires. I found a bad wire pulled on the wire a little bit and it came right out. Unit needs a new door assembly for the right side that has the tablet panel. Not 100% on the part number please source; snapped 1 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model PSI23SGNABS
Near Minneapolis, MN 55408
Adam
Job Details: 03/18/2024
WE ARE SECOND COMPANY OUT FOR UNIT. Customer service complaint is not cooling another service company source that it was a bad compressor. On arrival looks like they replace the start relay but didnt work ohms out the compressor found that the compressor is bad. Still hooked up a jumper on it to see if the compressor will fire up. No it does not. Its locked up. You could hear try to work would hum and then made a bang. Will need compressor kit comes with everything I would need to do the repair if approved.WR87X20798 compressor kit; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NX58M6630SS/AA
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/18/2024
"Customer states when he uses the bake on the oven it doesnt always work. Checked and found the amp draw low. Quoted the customer a new igniter, customer approved, replaced the igniter, cycled and tested. The bake burner starts as it should.
We serviced a
SAMSUNG DRYER
Model DV4285200EP/A3
Near Sartell, MN 56377
Brandon
Job Details: 03/18/2024
"Customer states the unit is not heating. Disassembled and found the heat element was not working, quoted the customer as saying new heat element. Customer approved, replaced the heat element, cycled and tested the unit is heating.
We serviced a
SAMSUNG DRYER
Model DV42H5000EW/A3
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/18/2024
"Customer states the unit is making a loud noise.Disassembled and found the unit has a back drum roller that is worn out. Quoted the customer the kit, customer approved. Replaced all the drum rollers, idler arm and the belt, vacuumed the unit out. Cycled and tested the noise was gone.
We serviced a
ZLINE++ RANGE
Model SGR36
Near Minneapolis, MN 55417
Delton
Job Details: 03/18/2024
Replaced oven thermostat sent by Zline. Tested at 350 degrees and heat is cycling normally. Temperatures are correct. Range is working good.
We serviced a
KENMORE DISHWASHER
Model 66513832k
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/18/2024
Replaced sump assembly and tested. Adjusted level and fit for customer. Ran the machine to make sure that it wasnt leaking anymore. Everything looks perfect. New pump sounds great. Billed customer and make sure everything was put back together.
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrf535smbm00
Near Saint Paul, MN 55115
Hyrum
Job Details: 03/18/2024
Ice level arm was pulled out of the switch. Placed it back in the switch and tested and missing cycle and dumped a batch of ice. Everything seems to be working at this time.
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Brooklyn Park, MN 55444
Phillip
Job Details: 03/18/2024
"Installed accelerometer. Tested unit, checks good. Did not use other board which will be returned."
We serviced a
BOSCH DISHWASHER
Model SHPM88Z75N/20
Near Otsego, MN 55301
Matt
Job Details: 03/18/2024
BAD BITTER TASTE ON THE DISHES. I called techline and he said its a water chemistry issue and there water is probably to soft. He said there going to need to run a finish dishwasher cleaner through the dishwasher 2 times and then start using a finish powder and only use 1 teaspoon or less. I explained all this to the customer and shes going to try that.
We serviced a
KENMORE REFRIGERATOR
Model 10656706500
Near Savage, MN 55378
Delton
Job Details: 03/18/2024
Tested defrost and heater not coming on. Found that there was bad solder joints on relay. Cleaned and resoldered joints. Tested and defrost heater now turns on and refrigerator is defrosting. Refrigerator is working good.
We serviced a
ELECTROLUX WALL OVEN++
Model EW30EW65GS8
Near Prior Lake, MN 55372
Delton
Job Details: 03/18/2024
Replaced the hidden bake element. Tested both ovens at 350 and both are heating and maintaining temperature. Both Ovens are heating and working good.Their oven thermometer hanging inside rack is off and reads far too hot. When it set at 350 degrees according to both my thermometers is correct and theirs read over 400 degrees.
We serviced a
SPEED QUEEN DRYER
Model ADGE9BSS115TN01
Near Prior Lake, MN 55372
Delton
Job Details: 03/18/2024
Front felt seal was folded in on itself (kinked) causing louder thumping when drum was rotating. Straightened out seal and now dryer is running and tumbling quietly.
We serviced a
GE WASHER
Model HTW240ASK4WS
Near Woodbury, MN 55129
Hyrum
Job Details: 03/18/2024
Customer states at squeaks when it is agitating. Opened it up and found out the belt was really really loose and rubbing back-and-forth on the pulley whenever it was agitating. Replaced it with a new belt from truck stock. Tested and it seem to be working right now.
We serviced a
SIEMENS DISHWASHER
Model SL33A002UC23
Near Minneapolis, MN 55427
Nate
Job Details: 03/18/2024
"Dishwasher not washing well. I cleaned out the filter on the water valve and ran again. First time testing it, it didnt fill with much water. After cleaning out water valve, I filled it again and this time it filled with more water, but still not enough to allow it to circulate. Quoted for new valve. Replaced valve, runs great now.
We serviced a
GE DRYER
Model GTD65GBSJOWS
Near Saint Paul, MN 55107
Hyrum
Job Details: 03/15/2024
"Customer states that they would press the start button, and nothing would happen. The dry would not run at all. Opened it up and discovered a broken belt replaced with a new belt from truck stock and tested. Machine seems to be working at this time.
We serviced a
CALORIC RANGE
Model MISSING
Near Minneapolis, MN 55406
Nate
Job Details: 03/15/2024
"Not heating. Replaced bad igniter. Heats great now.
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Saint Paul, MN 55104
Nate
Job Details: 03/15/2024
"Dryer not running. Found a broken belt and idler pully. Replaced both, vacuumed out and cleaned and oiled rollers. Added vent tape to vent since it was coming apart. Runs great now.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Apple Valley, MN 55124
Delton
Job Details: 03/15/2024
Replaced casing assembly (drying vent assembly) tested and no more leaks. Dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model GSS25GMPECES
Near Cottage Grove, MN 55016
Delton
Job Details: 03/15/2024
"Checked ice bucket and it is full of ice but i did find that there was a chunk of ice cubes that were freezer burned together that was causing ice to not dispense. I emptied ice bucket and ran test of ice maker and it did cycle and dump ice and filled, new ice did dispense into cup.I called and informed customer that if ice is not used often it can have freezer burn and clump together and not dispense. Informed customer that takes up to 24 hours for new ice to be made. Ice maker is working good."
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SS
Near Saint Paul, MN 55105
Hyrum
Job Details: 03/15/2024
Replace the evaporator fan assembly and tested it. It sounds perfect now. Everything in the machine looks as it should be.
We serviced a
GE RANGE
Model JGB660EP1ES
Near Cottage Grove, MN 55016
Delton
Job Details: 03/15/2024
"Oven would heat intermittently. As im here testing, it preheated and is working. I checked temperature using GE app and saw for few moments that the temperature would show open. Found that temperature thermostat wire was loose from when i replaced the board. Secured wire. Tested and oven preheated and is cycling heat normally and is working good."
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Medina, MN 55340
Phillip
Job Details: 03/15/2024
Complaint of not spinning out consistently. We cleaned the filter on the drain pump and ran through diagnostics and could not find any issues or fault codes. Recommended customer runs a clean cycle with affresh to help clean the pressure sensor.
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6105GS1A
Near Plymouth, MN 55442
Phillip
Job Details: 03/15/2024
"Installed new dishwasher rollers, checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Albertville, MN 55301
Matt
Job Details: 03/15/2024
"THE ICE DISPENSER IS NOT DISPENSING. Customer said its making ice, just not dispensing it. Dispenser is working perfectly while testing. I ran the paddle test in test mode and it tested good. I checked the door switch and auger motor and all are testing good. Dispenser is testing good. They sent me a new ice maker and valve, which are not the issue."
We serviced a
FRIGIDAIRE DRYER
Model FAQE7011LW0
Near Sartell, MN 56377
Brandon
Job Details: 03/15/2024
"Customer states the unit is making a noise. Disassembled and checked found lots of lint in the blower housing, lubed the drum rollers and vacuumed out the unit. Started up ran unit customer said the noise was gone."
We serviced a
GE RANGE
Model JBS55DM4BB
Near Champlin, MN 55316
Phillip
Job Details: 03/15/2024
"Installed bake element and switch. Tested, checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model ?????
Near St. Cloud, MN 56304
Brandon
Job Details: 03/15/2024
Customer just wanted the unit pulled out as much as possible and pointers on how to replace the unit."
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Woodbury, MN 55125
Delton
Job Details: 03/15/2024
Customer said random beeping from washer and 1 out of 5 cycles will be cold when set on hot using heavy load. I replaced water valve and user interface board which should take care of random beeps and possibly the hot water. I tested and no random beeps and is hot water when filling. Washer is working good as im here.
We serviced a
LG WASHER
Model WM4000HWA/01
Near Waconia, MN 55387
Adam
Job Details: 03/15/2024
"Customer complaint is giving a IE code. as cold as the inlet error. When youre running test mode, everything was working properly was getting a lower frequency on the Hot valve. Replaced the hot valve now. Getting correct frequency never errored out on me. And test mode heater and valves and everythings working properly.
We serviced a
ELECTROLUX WASHER
Model MISSING
Near Minneapolis, MN 55416
Nate
Job Details: 03/15/2024
Washer needs filter cleaned. Took off filter housed under the tub and cleaned out the filter. Now it drains great.
We serviced a
BOSCH REFRIGERATOR
Model B26FT50SNS/01
Near Big Lake, MN 55309
Matt
Job Details: 03/15/2024
Refrigerator cooled great sense I was here and started making ice. I called into Techline, and we tested the sensor and it was bad. He said replace the sensor and if it still has issues we would need to replace the main board. Customer approved repairs. I defrosted evaporator again and installed new FF evaporator defrost sensor. Refrigerator is now fixed."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM5
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/15/2024
"Customer states that the door is very difficult to open and close, and it does not slide correctly. Opened it up and discovered that the rails were not sliding hardly at all, and were really loud and squeaky when you tried to open and close the door. Looked up cost of replacement for customer and they declined parts. Went ahead and took the rails off and cleaned them and lubricated them. It seems to be working much better now. I think the customer will still get plenty of usage out of the rails before they need to be eventually replaced. Right now. Customer is satisfied and machine is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHAXMS00
Near Blaine, MN 55449
Phillip
Job Details: 03/15/2024
"Icemaker not making ice. Replaced with truck stock. Tested, checks good.
We serviced a
FRIGIDAIRE RANGE
Model FFGS3025LSA
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/15/2024
Customer states burner never ignites on its own. Back left burner wasnt igniting. Deep leaned the surface burner and tested. Now it lights right away and looks great
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Hugo, MN 55038
Hyrum
Job Details: 03/15/2024
Replaced icemaker with the part that we ordered. Tested it and ran it through a test cycle and it seemed to be working great. Everything looks to be functioning properly at this time.
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFK
Near Otsego, MN 55301
Matt
Job Details: 03/15/2024
"THE FAN NEVER RUNS , NOT HEATING CORRECTLY. Inspected and tested. Found the bake ignitor is weak. Customer approved repairs. Installed new bake ignitor and tested. Oven is heating great. Oven is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHXM63W55N/20
Near Woodbury, MN 55125
Delton
Job Details: 03/15/2024
"Replaced soap dispenser, tested and it pops open when testing. Dishwasher is working good."
We serviced a
KENMORE DRYER
Model 110.87570110
Near Minnetonka, MN 55345
Nate
Job Details: 03/15/2024
"Customer smelled gas at end of cycle. Found lint blockage inside burner tube from gas valves, causing gas backup. Cleaned that out. Did a dryer cleaning. Used blue liquid to double check for any gas leaks. No gas leaks. Found a belt that was close to totally breaking. Replaced belt. Oiled rollers. Runs great now.
We serviced a
KENMORE DRYER
Model 110.78532700
Near Minneapolis, MN 55406
Delton
Job Details: 03/15/2024
"Replaced gas valve, tested and dryer is heating and working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21 HS6J KO
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/15/2024
"On arrival, I went ahead and replaced the defrost timer with the part that I got from Dey . Tested the defrost cycle and appeared to be working correctly. Everything seems to be working right at this time.
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Saint Paul, MN 55102
Hyrum
Job Details: 03/15/2024
"Customer states that one day they tried to start it, and it would not turn on. Opened it up and discovered that there were still power going to the user interface, and that they make control board was still working but the user interface was not responding. Went today and picked up the user interface replacement part.installed new part and tested. Machine is working great now.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ09
Near Osseo, MN 55311
Matt
Job Details: 03/15/2024
"REFRIGERATOR IS MAKING A NOISE. Refrigerator sounds normal when I got here. FF temperature is 35F and freezer is 0F. Customer had a video and the noise is coming from behind the refrigerator. Evaporator fan sounds good and theres no ice buildup around the fan. I pulled out refrigerator and inspected condenser fan and it looks good. I started reassembling and found the noise is coming from vibration from the compressor causing the back panel to vibrate and be loud. I added foam strips to the back cover to make sure its tight and it sounds great.
We serviced a
LG WASHER
Model WT7100CW
Near Eden Prairie, MN 55347
Adam
Job Details: 03/15/2024
Disassembled unit. Scrubbed all parts accessible reassembled unit is nice and clean
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Eden Prairie, MN 55346
Nate
Job Details: 03/15/2024
"Not draining. E24 error. Took drain line off of plumbing. Found blockage in plumbing. Cleaned that out, and now it drains great."
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near St. Cloud, MN 56301
Brandon
Job Details: 03/15/2024
"Returned, the top of the pressure line almost pulled off, put back on drained the unit. Started a new cycle and watched, the drum is now leaning more to the right. Tech support, they want to try a new pan Pt 39788 Case 1642030 , Steve ; O-emld tckt"
We serviced a
KENMORE DISHWASHER
Model 66513832k
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/15/2024
Customer states that the machine is leaking near the pump. Opened it up and discovered that there was a leak where the pump seals to the sump assembly. Going to replace the assembly as a whole rather than try and fix the pump. Ordered parts from day. Will return Monday.; ordrd 1 WPW10780877 (Sump assm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Minneapolis, MN 55426
Nate
Job Details: 03/15/2024
Mice chewed through various parts of sump assembly and its leaking in multiple places. Diverter leaking too. Quoted for new sump assembly with motor. Coming back Monday to install. ; ordrd 1 W10917114 (Sump assembly)
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Minneapolis, MN 55448
Phillip
Job Details: 03/15/2024
"Front mounting bolts to pedestal were loose, we tightened them. No error codes on machine. Detergent door sometimes leaks and washer doesnt always start a cycle when door goes is closed with cycle selected. Needs new soap dispenser and door lock.Needs dispenser assembly # 805494PNeeds door latch assembly # 803920; O-emld tckt"
We serviced a
SUBZERO++ REF BUILT IN++
Model 532
Near Chanhassen, MN 55317
Adam
Job Details: 03/15/2024
"Add a couple ounces of Freon pressurized over 200 psi then use the sniffer to see if I could find anything wouldnt go off. Also didnt drop in psi. Removed old filter and installed new filter with dye in it pressurized make sure I had no leaks. Everythings working properly vacuumed then filled with proper amount of Freon. I have to keep an eye on it and see if it gets warmer temp, they will return and inspect the UV light; saved tckt , states that autho needed"
We serviced a
JENN-AIR COOKTOP++
Model JED8430ADB
Near Andover, MN 55304
Phillip
Job Details: 03/15/2024
Needs glass part # 74007072Element # W10823703Right front switch # 71001612Right rear switch # 71001166Fan switch # WP74009254The glass cooktop is cracked. Both right side switches are bad. The back left burner is also bad.; O-emld tckt
We serviced a
SCOTSMAN++ ICEMAKER++
Model DCE33A-1SSD
Near Saint Michael, MN 55376
Phillip
Job Details: 03/15/2024
"Called tech line, ran tests, determined our new timer is defective. Need to re-order timer and replace per tech line.; states that autho needed"
We serviced a
ASKO++ WASHER
Model WM55
Near Chaska, MN 55318
Adam
Job Details: 03/15/2024
Customer complaint is door not locking verified complaint cant get the door to lock. Tried taking it apart. Still no lock needs a new door latch lock. Quoted bluebook. Not sure if the parts are available. Explain that to customer on my end they showing that theyre backordered or discontinued. Please follow up with customer. Let them know if theyre available in a timeframe if part price has changed explain the change in price.; saved tckt
We serviced a
WOLF++ COOKTOP++
Model CT36G/S-2
Near Minneapolis, MN 55419
Nate
Job Details: 03/15/2024
"Still sparking after you turn off front right burner. Spoke with Wolf. It can be the electrode, electrode wire, or spark module. Uninstalled burner and electrode and inspected it for cracks or debris again. Can someone please find part numbers for the electrode, wire, and spark module and quote for all. Told customer I would start with electrode and if that didnt fix it, replace the spark module. Wolf also said it could be a bad knob control switch. Update: I swapped the spark module wires, for the left and right front burners, and now the left burner continually sparks. So it looks like a bad spark module for the front right burner. There are 5 spark modules, and its the one located on the front right. ; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323LSDA
Near Ramsey, MN 55303
Matt
Job Details: 03/15/2024
"DISPLAY ON FRIDGE IS NOT FUNCTIONING. FF temperature is 39F and freezer is 1F. The display has a SYCE error on it and is unresponsive. This is a communication error between the display board and main board. Quoted Hale $525. to install new main board, and $790. if it needs both. He needs to get authorization before proceeding with repairs and will get back to us. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN116TW01
Near Apple Valley, MN 55124
Delton
Job Details: 03/14/2024
Customer said that she was having a lot of issues and would get blink error codes but doesnt remember which ones and how many times they blinked. But for last week and half the washer has been working fine.I ran test and all functions are working and all components look good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Minnetonka, MN 55305
Nate
Job Details: 03/14/2024
Dishwasher dead. Found the switch on the wall was turned off. Turned it on. Runs great now.
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Wayzata, MN 55391
Nate
Job Details: 03/14/2024
Leaking from dispenser. Ordered new drawer for customer.
We serviced a
WHIRLPOOL DRYER
Model WGD7300XW0
Near Oak Grove, MN 55011
Phillip
Job Details: 03/14/2024
"Extremely noisy. Installed new roller kit, checks good.
We serviced a
LG WASHER
Model WM4000HWA
Near Plymouth, MN 55446
Nate
Job Details: 03/14/2024
Bellow popped off and spring came off. Bellow got twisted. I found a section of bellow abnormally shaped. Used the steamer to get it back to factory shape. Reinstalled bellow. Also noticed a lot of detergent suds and recommended cutting back on detergent.
We serviced a
DANBY ICEMAKER++
Model DIM32D1BSSPR
Near Minneapolis, MN 55449
Hyrum
Job Details: 03/14/2024
Replace the main control board and sensor and tested. Machine working correctly at this time.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW2A
Near Saint Paul, MN 55117
Hyrum
Job Details: 03/14/2024
Customer complaint that it buzzes and doesnt do anything when the cycle starts. Turned it on and discovered that I had a bad wash pump. Went today and picked up a new part. Replaced the pump and tested. Everything is working right now.
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Rosemount, MN 55068
Delton
Job Details: 03/14/2024
"Dishwasher not powering on. Found there was no power going to dishwasher, plug was slightly out of the outlet. I pushed in plug and dishwasher powers on. But I xplained to customer that there is a known issue with this model not powering on and customer wanted to do the software update.Installed new update, tested and all functions are working good.."
We serviced a
BOSCH RANGE
Model HGI8056UC/01
Near Clear Lake, MN 55319
Brandon
Job Details: 03/14/2024
"Customer states the oven is not working.Cycled and tested, found the igniter was not working. Pulled the unit out, removed the old igniter and installed the new igniter, cycled and tested.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Monticello, MN 55362
Matt
Job Details: 03/14/2024
WASHER HAS ERROR CODE ER 65 AND WON'T ADVANCE. Washer gave error 65 a few minutes after I plugged it in. I installed new control board and tested. No more error. I started a rinse and spin and watched it through the whole cycle and it worked perfectly. Washer is now fixed.
We serviced a
KENMORE WASHER
Model 110.25132410
Near Chaska, MN 55318
Adam
Job Details: 03/14/2024
"Customer complaint is water randomly on the floor. Customer believes its coming from the wash machine. But not 100% sure. Customer said at one time they came down at two in the morning there was some water even if it wasnt running and then when they came down at five or six in the morning, there was even more water, but was never running, the wash machine was full of water the water valves on top so if its leaking from the water valve itself, you would have a water inside the tub. Inspected unit. Ran filled multiple times never once had one drop of water no evidence of any water leaking anywhere inside the unit. Stated that it has been a mystery to him also because it runs behind a few other things also like the furnace itself. I told them to get a couple water sensors and place some at different spots where they had water and a couple right next to wash machine that way once it starts dripping a little bit of water it will go off and youll know which one is it coming from."
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Chaska, MN 55318
Adam
Job Details: 03/14/2024
Customer complaint is not spinning out and lighter just flashing. Office pre-ordered door lock on arrival notice the door lock was punched out and broken. Replaced door lock tested now. Unit is working properly.
We serviced a
BOSCH RANGE
Model HMB50152UC/C05
Near Blaine, MN 55449
Phillip
Job Details: 03/14/2024
"Built-in Microwave/oven combo has a microwave thats sparking. Waveguide is damaged, needs replacement. Picked up part, replaced. Checks good.
We serviced a
LG REFRIGERATOR
Model LMXC23796D/00
Near Victoria, MN 55386
Adam
Job Details: 03/14/2024
Customer complaint is not cooling office pre-ordered compressor on arrival tested unit found that the compressor isnt pumping any Freon and has failed. Removed old compressor installed new one and new filter dryer. Once installed leak tested vacuumed and filled with correct amount of 134.A. Started unit unit has dropped 10?. Explained to customer takes 24 hours to cool and can take up to 48 hours to make ice.
We serviced a
BROAN VENT HOOD
Model K41.1
Near Hopkins, MN 55305
Nate
Job Details: 03/14/2024
"Installed the two light bulbs and confirmed no voltage to light. Found a bad 4 amp fuse. Drove to some stores and got a fuse. Lights and fan work great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Prior Lake, MN 55372
Delton
Job Details: 03/14/2024
Replaced LED from ST. Tested and light now comes on and is working good.
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Prior Lake, MN 55372
Delton
Job Details: 03/14/2024
"Found that it is leaking from water valve inside dishwasher. Customer approved estimate. Replaced water valve, tested and no nor leaks. Dishwasher is working good.
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IB800SP/59
Near Eden Prairie, MN 55347
Delton
Job Details: 03/14/2024
Found that the waterline from wall to refrigerator was rubbing against the screw and made a small pinhole leak. I could not find shut off to refrigerator. But i was able to to cut out bad section and reconnect line and no longer leaks. Fridge itself is not leaking and I suggested that copper waterline be installed from water shut off to refrigerator to prevent further future issues like this happening which a plumber would have to do.I also leveled front left so doors dont hit side of cabinet.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTX7
Near Roseville, MN 55113
Phillip
Job Details: 03/14/2024
"Not draining, sumps were clogged with mineral build-up. Cleaned both sumps. Tested, drains good. Re-positioned drain hose to allow to drain better. Went through some cleaning steps with customer. Recommended water softener."
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Minneapolis, MN 55414
Phillip
Job Details: 03/14/2024
Lid lock mechanism is broken internally. Replaced both strike and latch. Checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Otsego, MN 55330
Matt
Job Details: 03/14/2024
HAVE ERROR CODE E1 AND F9. THIS IS THE SAME ERROR CODE AS THE LAST TIME WHEN SOMEONE CAME OUT TO FIX. This has the countertop air gap. I filled dishwasher and drained it and its just trickling into the garbage disposal. I bypassed air gap and hooked drain hose directly up to the garbage disposal and filled and drained dishwasher and its draining full stream into garbage disposal. I started a heavy cycle and watched it fill and drain multiple times and its draining perfectly. Looks like the problem was with the air gap. There is a high loop in the drain hose underneath the sink.
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Medina, MN 55340
Matt
Job Details: 03/14/2024
JUST BOUGHT A HOME AND THE IM IS NOT WORKING. FF temperature is 39F and freezer is 2F. Found the ice maker is turned off. I turned it on and it cycled and filled with water. Ice maker is testing good.
We serviced a
ASKO++ DISHWASHER
Model DFI776XXLSOFU
Near Minneapolis, MN 55436
Nate
Job Details: 03/14/2024
Rack had fallen off. Put it back together and it works great now.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Excelsior, MN 55331
Nate
Job Details: 03/14/2024
"Dishwasher not cleaning dishes well. Checked water hardness level. It tested 25 on a scale of zero to 25. Very hard. A white film has been on dishes. Ran through full test mode. Heater comes on, it circulates well, filled dishes with water. We did find an excess of suds. We put vegetable oil in dishwasher to get rid of suds. We found a dish rack organizer that was hanging down and stopping spray arm from spinning. Removed that so that arm can spin. Cleaned out spray arm holes that were clogged. Verified that the detergent. Ordered new rinse aid cover to be shipped to customer. Recommended rinse aid and detergent. Dishwasher works great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/14/2024
"Probably a defrost timer, but need more Diag time will return today ; saved tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DLSS7
Near St. Cloud, MN 56304
Brandon
Job Details: 03/14/2024
Customer states the unit was completely dead.Found the main fuse was blown. Did the update kit At some point will need a latch pt # 8193882
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near St. Cloud, MN 56301
Brandon
Job Details: 03/14/2024
Returned with parts. Removed the cover taped up the top lid. Removed the friction ring cleaned under neath and top. Installed new ring. Removed and replaced all 6 springs. Leveled the unit. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Saint Paul, MN 55104
Hyrum
Job Details: 03/14/2024
"Probably a defrost timer, but need more Diag time will return today ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LDC22720ST
Near Woodbury, MN 55125
Hyrum
Job Details: 03/14/2024
5989JA0002N Ice makerCustomer states that its leaving metal shavings in their ice. Inspected the icemaker and saw that the nickel coating is really deteriorated and flaking off in the ice. The icemaker unit will have to be replaced as a whole to fix this issue. Called for authorization and Louie stated he will need to give us a call back. If customer calls back please order part listed and schedule with tenant. I can pick up part locally if the customer would like next day service.; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WH32517AS
Near Hopkins, MN 55305
Nate
Job Details: 03/14/2024
Light bulb assembly is broken. Ordered new one. Coming back to install. ; ordrd 1 WPW10210878 (Light bulb housing)
We serviced a
SUBZERO++ REF BUILT IN++
Model 532
Near Chanhassen, MN 55317
Adam
Job Details: 03/14/2024
Fridge only stays cold and max temp. Hooked up gauges. Compressor was replaced before running on the low side -10. Unit has a sealed system leak customers would like a further sealed system diagnosis. Quoted for sealed system diagnosis and put in a UV dryer.; schdld next appmnt for 3/15 FRI AM
We serviced a
GE WASHER
Model GFW550SSN2WW
Near Brooklyn Park, MN 55444
Phillip
Job Details: 03/14/2024
"Washer will not spin out. Ran diagnostics could not find any active fault codes. We tried to do a spin cycle afterwards but the timer stayed at 10 minutes remaining for 20 minutes, then went up to 16 minutes. We called GE Techline and they recommended a new accelerometer and new main control board.Accelerometer board part # WH03X33657Main board WH22X36638; snapped 1 QuickPics, states that autho needed"