Service History 18

We serviced a
LG DISHWASHER
Model LDF6920ST
Near Chanhassen, MN 55317
Paul
Job Details: 05/27/2021
Complaint was unit not washing well and making horrible noisesNeeds drain pump cleaned out and needs a new wash sump/pump. Customer will just replace unit doesnt really like unit.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Chaska, MN 55318
Paul
Job Details: 05/27/2021
Complaint was unit not making ice. Went and picked up new icemaker. Installed issue fixed.
We serviced a
KENMORE DRYER- GAS
Model 110.875848
Near Chaska, MN 55318
Paul
Job Details: 05/27/2021
Complaint was unit not tumbling. Fuses were good. Unit needs a new timer. Please find parts
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5200EP/A3
Near Jordan, MN 55352
Paul
Job Details: 05/27/2021
Complaint was unit not spinning. Needs new motor assembly. Went and got parts installed and tested issue fixed
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD4800BQ2
Near Shakopee, MN 55379
Paul
Job Details: 05/27/2021
Installed kit issue fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF3
Near Plymouth, MN 55446
Nate
Job Details: 05/27/2021
Refrigerator has been running on the cold side now. 25? in the lower section of the fresh food. Fresh food thermistor wind tested is testing at 10? warmer than what it actually is in the fresh food.
We serviced a
LG REFRIGERATOR
Model LFXS24623S
Near Champlin, MN 55316
Nate
Job Details: 05/27/2021
There was condensation around the ice dispenser on the outside of the fridge after they had turned on a turbo ice option. The very tip of the water dispenser was frozen. This happened on an exceptionally hot and humid day. They turned off the turbo ice option and they did not feel cold coming out anymore from above the water and ice dispenser and the condensation immediately went away.Looked everything over and even though everything is good now my best educated diagnosis is that at turbo ice option cool things down really fast around the water dispenser causing it to start to freeze and the ice poking out of it coming in contact with the human air caused condensation to form. I checked for service bulletins and could not find any about this being a known issue.
We serviced a
KENMORE REFRIGERATOR
Model 106.565664
Near Champlin, MN 55316
Nate
Job Details: 05/27/2021
"Customer unplugged the refrigerator. They plugged it back in and it was cooling great when I got there. I just did the defrost heater and that runs great, I steamed out the drain hole on the condensation pan and made sure that was clean, I vacuumed out the coil underneath, and put some lubricant on the drain pan to help water go down the drain. Told customer it will probably be 12 hours before everything is nice and cool again."
We serviced a
KENMORE STACKED WASHER
Model 110.947623
Near Minneapolis, MN 55445
Nate
Job Details: 05/27/2021
Washer not running. Found a bad switch. Replaced and it runs great.
We serviced a
SAMSUNG REFRIGERATOR
Model n/a
Near Minneapolis, MN 55443
Nate
Job Details: 05/27/2021
Frost building up in freezer. Found a ton of frost buildup where it is supposed to seal. Steamed the seal and steamed out a bunch of the frost and now its seals great.
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Nate
Job Details: 05/27/2021
"Complaint is that its not washing well. I ran it through a cycle and it heats great, circulates awesome, drains really well, the water is soft, the only thing I found was after filling and draining six or seven times there was still a ton of detergent suds in the washer. Customer said they were using a product to clean hard water deposits out and it looks like that caused a lot of sides. They also were using cascade. Recommended they switched to finish.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756AEW
Near Albertville, MN 55301
Matt
Job Details: 05/27/2021
"Customer complaint is, FEELS HOT- HOT TO THE TOUCH. Inspected and found the condenser fan motor has failed. Needs a new motor. Part on order.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Medina, MN 55340
Seth
Job Details: 05/27/2021
"Customer complains he hit the same air as last year and F3E2. Upon arrival and inspection I found the following errors were stored F3E1 - water level error, F5E4 - door switch error, F8E3 - overflow error, F8E1 - no water. No errors as mentioned by the customer. It was a high pitch wine answer the motor was in the spin cycle but unit finishes and completes service diagnostics successfully. I cleared the error codes. It was unable to duplicate or find any issues. I double check and re-diagnosed test number 10 from the service diagnostics finding no issues with previous work done. no issues found."
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL12US
Near Minneapolis, MN 55446
Seth
Job Details: 05/27/2021
"Stopping intermittently, no advancing. No stored error codes were present. PCB is loud you can hear hissing from the capacitors on the board. Part is on order
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Seth
Job Details: 05/27/2021
"Not cooling FF section. Failed evaporator fan, part is on order
We serviced a
GE WASHER TOP LOAD
Model WPGT9360E0WW
Near Plymouth, MN 55446
Seth
Job Details: 05/27/2021
Noisy when agitation occurs. Loose wash plate was found. I cleaned and treated the wash plate bolt with lock tight. I tested with a load it worked perfectly.
We serviced a
KENMORE REFRIGERATOR
Model 59675262701
Near Maple Grove, MN 55369
Seth
Job Details: 05/27/2021
The ice maker shut off bar had fallen out of the ice maker. I straightened the bar and reinstalled it. The ice maker is now fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5540SQ0
Near Osseo, MN 55311
Seth
Job Details: 05/27/2021
The washer is not spinning. Unit needs a new transmission and clutch. We need to see what the warranty wants to do with this one.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model n/a
Near Rogers, MN 55374
Seth
Job Details: 05/27/2021
F33 error not completing cycle. Upon arrival and inspection I found the rear main bearing had three eights inch play. I spoke with customer about the Eminem failure of his rear main bearing. He declined the quote to repair and fix the drain pump issue.
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Saint Michael, MN 55376
Seth
Job Details: 05/27/2021
"Not cleaning. Circulation pump has failed, part is on order.
We serviced a
KENMORE WASHER FRONT LOA
Model 417.4112241
Near Maple Grove, MN 55311
Seth
Job Details: 05/26/2021
I replaced the the control board and the water level sensor. I tested by watching a whole delicate cycle. The washer is now fixed
We serviced a
MAYTAG WASHER TOP LOAD
Model A882
Near Otsego, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, WONT SPIN. Inspected and tested washer. It filled, agitated, drained and when it went to spin the belt was slipping. I was able to adjust it and oiled up the slide. Put a load of towels in and it was working great and spun them out nicely. Washer is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4616FW0
Near Rogers, MN 55374
Matt
Job Details: 05/26/2021
"Customer complaint is, WONT SPIN. Inspected and tested dryer. Found the belt was broken. to install new belt. Customer approved repairs. Installed new belt and tested. Dryer is now fixed.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBS307PDS12
Near Maple Grove, MN 55311
Matt
Job Details: 05/26/2021
"Customer complaint is, CONVECTION OVEN-won't turn on/door locked. Inspected and tested oven. Found the main board has failed. Needs a new board. Part on order.
We serviced a
GE WASHER FRONT LOA
Model GFWN1100H1WW
Near Rogers, MN 55374
Matt
Job Details: 05/26/2021
"Customer complaint is, START BUTTON IS BROKEN. Inspected and tested washer. Found the start button was broken off on the back side of the panel. Needs new control panel
We serviced a
KENMORE DRYER- GAS
Model 110.727021
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
The dryer heats but does not tumble. Motor comes on. Drum can be spun manually both directions. Unit needs a new belt.
We serviced a
LG MICROWAVE
Model LMV1831SW/00
Near Plymouth, MN 55441
Phil
Job Details: 05/26/2021
The handle is broken off. The customer tried to epoxy backon and there is epoxy all over the door. The door needs to be replaced with the handle.
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Big Lake, MN 55309
Phil
Job Details: 05/26/2021
"The fridge is noisy, and ice under the bottom crisper. Same issues as 3 months ago.
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KS4
Near Carver, MN 55315
Paul
Job Details: 05/26/2021
"Complaint was unit not cooling properly and leaking. Unit has the known rust ball issue, Not repairable unit needs to be replaced.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021QS1
Near Maple Grove, MN 55311
Nate
Job Details: 05/26/2021
Replaced bad freezer seal. Seals great now.
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9220302
Near Minneapolis, MN 55424
Phil
Job Details: 05/26/2021
The front 2 burners do not heat right. The front left for sure has issues and the switch is making loud noises. The front right is marginal. Ordered both switches.
We serviced a
GE REFRIGERATOR
Model tbx16datgrwh
Near Minneapolis, MN 55447
Phil
Job Details: 05/26/2021
The fridge and freezer are both warm. Fresh food section is 44 degrees. The ice on the top of the freezer will not freeze but the ice on the bottom is frozen. The fan is not on. I am pretty sure this has a defrost issue or the evap drain is blocked and froze the fan.
We serviced a
LG DRYER- ELECTRIC
Model DLE5977S
Near Eagan, MN 55123
Phil
Job Details: 05/26/2021
"They said they drying results are poor. The dryer has heat. They said they had the vent cleaned and inspected. The dryer seems to be OK and is consistently heating. They are going to wash a load of clothes, disconnect the dryer from the vent and see what kind of drying results they get. If the unit is still not drying right, we will need to check it out again. Please follow up on Friday andd see what kind of results they got with the test.
We serviced a
BOSCH DISHWASHER
Model SHE3AR56UC/08
Near Maple Grove, MN 55369
Nate
Job Details: 05/26/2021
"Needs latch for door and cabinet assembly 00636708 is not available anywhere. Can you see if we can find this latch? If so, we will need to order the other latch part which goes in the top of the door. 00618716.Doesnt run since door cant latch. Also, buttons on control were recessed. Took door apart and put back together and they are much better now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model RUBBED OFF
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
the lower portion of the fridge seal is coming off. This needs to be reinstalled properly.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Eagan, MN 55123
Delton
Job Details: 05/26/2021
"Found that the door latch inside door, the plastic piece that holds the spring worn out. I was able to mode spring to metal piece that keeps tension. Tested and door now latches and microwave is heating and working good.If problem continues the door would need to be replaced as the plastic piece is part of the door chassis."
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Osseo, MN 55311
Seth
Job Details: 05/26/2021
Customer complained that after his self clean an F 10 or error occurred. Upon arrival and inspection I found the microwave was in working order but the elements would not fire up. I pulled wall oven from the cabinetry and found a high limit had blown. I reset it and tested the bacon broil functions are both working. I ran a bake up to temperature and watched just to ensure no additional failures were found.
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV1645TD
Near Minneapolis, MN 55422
Phil
Job Details: 05/26/2021
The microwave will pop the breaker if the open the door while cooking. This unit has a service bulletin out for a kit. Ordered kit.
We serviced a
KITCHENAID RANGE- GAS
Model kgst30hwh6
Near Burnsville, MN 55337
Phil
Job Details: 05/26/2021
Bake does not heat at all. No glow from the igniter. Unit needs a new igniter. This unit takes the flat igniter.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Dayton, MN 55327
Matt
Job Details: 05/26/2021
"Customer complaint is, HIT START AND IT FILLS BUT THE SPRAY ARMS DON'T GO AND NOTHING HAPPENS, WATER DOES DRAIN. Inspected and tested dishwasher. Found the circulation pump has failed. nee to install new pump. Customer is undecided on what they are going to do. They will call us if they want us to order the pump and go back to install.
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Seth
Job Details: 05/26/2021
"Not cooling. Freezer was 25deg all fans were running and compressor was running. Unit has a failing sealed system, issue is not covered by their warranty."
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Minneapolis, MN 55446
Seth
Job Details: 05/26/2021
Customer complains the dishwasher will not drain or circulate. Upon arrival and inspection I found the onboard fuse on the main control board have failed. Which affects both circulation and drain pump. I priced control board and found it to be a national back order to be manufactured again in July. I called GE and they recommended the drain pump and circulation pump be changed at the same time as the main control board as a high voltage draw typically is the cause of the failure of the fuse thats on the board and its typically the circulation pump. Customer had previously replaced the heater assembly and the drain pump. customer was unable to make a decision at the moment will call into the office if he wants to move forward. Note be sure to use only the newly redesign control board per GE the old control board part number has many defects and will cause customer problems down the road.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF2
Near Minneapolis, MN 55443
Nate
Job Details: 05/26/2021
"Icemaker not working. Found a ton of frost built up beneath Icemaker. The back of fridge has rusty water marks. Big yoga mat for insulation on back. No fix for this. Yoga mat actually further insulates, causing things to freeze even more. Explained this to customer. Told them if it was less than 5 years old they might get helped by Electrolux, but it was manufactured 8 years ago it looks like."
We serviced a
GE REFRIGERATOR
Model PGSS5RKZHSS
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
Customer complains the icemaker is not working in the refrigerator door. upon arrival and inspection I found temperatures in the freezer compartment in the door of the refrigerator was between 25 and 30?F. The freezer was around 18?F. The fridge has a failing sealed system.
We serviced a
MAYTAG WASHER TOP LOAD
Model SAV515DEWW
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
I replaced the leaking drain hose. I tested the washer the leak is gone.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC215EW1
Near Medina, MN 55340
Seth
Job Details: 05/26/2021
Customer complains to dryer will start and then stop suddenly. Upon arrival and inspection I found line voltage was dropping when a load was applied at the wall. I reset all the 240 V breakers but was unable to restore line voltage. Customer will need to contact a licensed electrician he has a problem with his power source.
We serviced a
SAMSUNG REFRIGERATOR
Model RS263TDBP
Near Corcoran, MN 55340
Seth
Job Details: 05/26/2021
"Not cooling, upon arrival and inspection I tested the unit and found no error codes. I physically inspected the evaporator and found frost buildup coming out of the vents. I checked the drain and it was open and free and clear. I checked in STG and found six different possible failure points for cooling issues. I advise the customer that we manually defrost it and begin working through the process of finding the failed component.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2125211
Near Minneapolis, MN 55428
Nate
Job Details: 05/26/2021
"The water in their house hasnt been running great lately. I showed customer where I turned off water last time. It was just the valves for the washer. Those are on. I turned on the water at the wash tub faucet and it came out super slow for a minute, then started spraying out. Customer showed me the bathroom and how brown sludge comes out. Water barely comes out. Told him they will need a plumber. Washer runs fine."
We serviced a
KITCHENAID MICROWAVE
Model KHMS2040WSS-0
Near Minneapolis, MN 55446
Nate
Job Details: 05/26/2021
Replaced about diode and magnetron and the microwave heats great now.
We serviced a
GE RANGE- GAS
Model JGBP28SEJ1SS
Near Minneapolis, MN 55427
Nate
Job Details: 05/26/2021
And it would not. Or when they set it to 400 after it cost preheated it would shut off. Ignitor for bake and broil both ignited awesome. Texted wires and there were no flyers or signs up. Check temperatures while in preheat it to 400 and it got up to 490. Based off of what is described and what ive seen I ordered a control board
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EW/A3
Near Minneapolis, MN 55427
Nate
Job Details: 05/26/2021
"Squealing. Found a bad idler pully. Replaced, oiled rollers, vacuumed out, tested airflow. 22mph behind dryer and 22 outside. Great airflow.
We serviced a
LG WASHER FRONT LOA
Model WM2301HW
Near Minneapolis, MN 55406
Delton
Job Details: 05/26/2021
Found that inner tub and bearing are bad and when in spin mode rattles and inner tub is hitting front tub and door boot causing burning smell and smell shavings of debris from that. Informed customer that its not worth it to repair as the parts/labor would costs as much as new one.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS3
Near Minneapolis, MN 55407
Delton
Job Details: 05/26/2021
"Replaced motor/sump assembly, tested and dishwasher is running and working good."
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Minneapolis, MN 55417
Delton
Job Details: 05/26/2021
"Not draining. Found that the drain pump fins are broken and not attached to motor shaft and spinning. CUstomer approved estimate. Replaced drain pump, tested and washer now drains. I did find there is a rip in door boot where glass hits rubber door boot and leaks a little. Customer declined to fix that.Washer drains, spins and is working good.
We serviced a
GE WALL OVEN- ELECT
Model PT956S0M1SS
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
Installed temp sensor and board and tested issue fixed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVWH5
Near St. Louis Park, MN 55426
Delton
Job Details: 05/26/2021
Customer says fridge stopped working and front controls were blank and not responsive but lights were on inside fridge. As i am here the refrigerator is running and cooling. Checked functions and refrigerator is working good as im here. Based on the model and issue it appears it is related to control board. I explained to customer and she wanted to go ahead and proceed with replacement of control board anyways.Ordering part and rescheduling.
We serviced a
LG DRYER- ELECTRIC
Model DLE5977W
Near Minneapolis, MN 55436
Delton
Job Details: 05/26/2021
Making loud squealing when running. Found that front two rollers are locked up. Replaced rollers and cleaned inside of lint build up. Tested and dryer tumbles quietly and is working good.; pckd up 2 4581el2002h (Roller)s
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ4WW
Near Apple Valley, MN 55124
Delton
Job Details: 05/26/2021
"Not drinking. Found that small rock was stuck in drain pump, removed debris, tested and washer now drains and spins. Washer is working good."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK1WW
Near Albertville, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, FILLS BUT WON'T SPIN, NOT SURE IF IT AGITATES EITHER. Inspected and tested washer. Found the belt has come off, because the transmission is leaking a ton of oil onto the pulley. Needs a new transmission and belt. Also getting a lid lock error. I think we should replace the lid lock if we do the repairs. Customer declined repairs and is going to replace the washer."
We serviced a
WHIRLPOOL RANGE- GAS
Model SF272LXTD2
Near Otsego, MN 55301
Matt
Job Details: 05/26/2021
"Customer complaint is, BURNER KNOB NOT WORKING. Found the front right burner valve is broken. Installed new valve and tested. Burner is now fixed."
We serviced a
FRIGIDAIRE FREEZER
Model 25322442412
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
"Complaint was unit has frost building. Unit needs new door seal. Door has to be split and liner pulled to replace seal, Customer will call if they want repair done.
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS05
Near Eden Prairie, MN 55346
Paul
Job Details: 05/26/2021
Complaint was burner not working. Needs new gas manifold. They will call if they decide to do repair.
We serviced a
GE REFRIGERATOR
Model ZISS480DRJSS
Near Chanhassen, MN 55317
Paul
Job Details: 05/26/2021
Ice dispenser door leaking air. Not covered by warranty
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 05/26/2021
"Complaint was unit not lighting, unit needs lots of work. Will need 2 hours for repair
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Hopkins, MN 55343
Paul
Job Details: 05/26/2021
Complaint was unit not cooling and icmaker frosting and not making ice. Unit needs both kits.
We serviced a
GE DISHWASHER
Model GHDA656L00SS
Near Eden Prairie, MN 55347
Paul
Job Details: 05/26/2021
"Installed new drain hose, the old one had a cut in it.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Chaska, MN 55318
Paul
Job Details: 05/25/2021
Hose clamp on pump had a very slow leak. Tightened issue fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5SHAXVS01
Near Chaska, MN 55318
Paul
Job Details: 05/25/2021
No ice, unit needs new optic boards
We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEQ
Near Savage, MN 55378
Phil
Job Details: 05/25/2021
"No ice, water from the dispenser works. This unit takes the common icemaker we stock.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Bloomington, MN 55437
Delton
Job Details: 05/25/2021
Ran test mode and had heater error. But during test heater works. Ran normal mode and heater did not come on. Something wrong with control board and sensor. Ordering control board and optical sensor and rescheduling.
We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Rogers, MN 55374
Phil
Job Details: 05/25/2021
The fridge is barely cooling. This unit was manufactured March of 2017 and has a linear compressor. They are going to call LG since they are covering the parts and labor for 5 years on these compressors.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8400TW03
Near Elk River, MN 55330
Phil
Job Details: 05/25/2021
The unit is noisy. Bearings have failed.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF376AQH
Near Becker, MN 55308
Matt
Job Details: 05/25/2021
"Customer complaint is, OVEN RUNS TOO HOT AND BURNS FOOD, OR NOT COOKING AT ALL. Inspected and tested oven. Oven temperatures were averaging right at 350F when it was set at 350F. I replaced the temperature sensor probe anyway. Oven is working great.
We serviced a
LG DRYER- GAS
Model DLGX3571W
Near Elk River, MN 55330
Matt
Job Details: 05/25/2021
"Customer complaint is, NO HEAT. Inspected and tested dryer. Found the ignitor has failed. Customer approved repairs. Installed new ignitor and tested. Dryer is now fixed.
We serviced a
HAIER FREEZER
Model HF50CM23NW
Near Rogers, MN 55374
Matt
Job Details: 05/25/2021
"Customer complaint is, NO COOL- WONT STAY ON. Inspected and tested freezer. Found the compressor has failed. Freezer needs to be replaced."
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Hanover, MN 55341
Matt
Job Details: 05/25/2021
"Customer complaint is, WONT DRAIN- THINKS ITS THE PUMP. Inspected and tested washer. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0JS0
Near Saint Michael, MN 55376
Matt
Job Details: 05/25/2021
"Customer complaint is, OVEN WONT HEAT AFTER SELF CLEAN- THINKS ITS HEATING ELEMENT- COOK TOP WORKS FINE. Found the power cord was melted at the block. Customer approved repairs. Installed new cord and repaired wire. Tested oven and its working great. Oven is now fixed.
We serviced a
GE MICROWAVE
Model PVM1790SR1SS
Near Minneapolis, MN 55409
Nate
Job Details: 05/25/2021
"Microwave sporadically not running. Found 3 bad microswitches. Replaced, runs great. Vent cover above is barely attached. All tabs broken.
We serviced a
DACOR RANGE- GAS
Model ERD36SCH
Near Eden Prairie, MN 55347
Nate
Job Details: 05/25/2021
"Had an F0 error code. Buttons on touchpad were not working. I turned off power at breaker, which customer had not done yet. Turned power back on, and it gave an F1 error, but when I hit cancel it unlocked the keypad with no error codes anymore. I put on bake and preheat it to 350. It heated great. Tried broil too. That worked as well. Tried all buttons and all buttons work. No errors anymore. If it fails again, I would recommend ordering a new touchpad membrane and main board, and installing new control membrane first on return visit. It is a black membrane."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Nate
Job Details: 05/25/2021
Washer is leaking increasingly on large loads. Found the gearcase dripping a ton of oil. Ordered new transmission from Marcone and hub nut from Sundberg. Coming back to install. ; ordrd 1 WH38X27335 (Transmission) and 1 WH02X10363 (Hub nut)
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS4
Near Carver, MN 55315
Paul
Job Details: 05/25/2021
Installed fuse Dana ordered issue fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 11082670110
Near Minnetonka, MN 55345
Paul
Job Details: 05/25/2021
Complaint was unit not spinning and draining. Needed a lid switch Replaced issue fixed ; used 1 3949247V (LID SWITCH) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10670167990
Near Minnetonka, MN 55345
Paul
Job Details: 05/25/2021
Complaint was water dripping in fridge. Defrost drain and installed heater. Issue fixed. ; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Eden Prairie, MN 55346
Nate
Job Details: 05/25/2021
Dishwasher not draining. Found a Y shaped valve that the drain hose connected to and then branched off to the garbage disposal. I took that apart and it was plugged with a big almond. Took out the almond and now it drains great. Ran the dishwasher and it runs awesome.
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WL42T26DW1
Near Wayzata, MN 55391
Nate
Job Details: 05/25/2021
Leaking a tiny bit. Found 3 hoses that were leaking. Replaced all 3. Ran through full test mode. No leaks or drips. Runs great now.
We serviced a
LG DRYER- GAS
Model DLGX3471V
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
Installed part issue fixed. Customer needs vent cleaned fire inside unit.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS09
Near Minneapolis, MN 55446
Nate
Job Details: 05/25/2021
Bake element broken. Replaced with new one. Runs great now.
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4675YQ1
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
Complaint was unit wouldnt spin and needed a actuator. used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ1
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
"Complaint was unit sounds horrible, and smells bad. Cleaned it out with cleaner and installed the rebuild kit. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model MISSING
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
Microwave has been broken since previously serviced. Upon arrival and inspection I found the microwave and poor repair. The console was loose and falls off exposed wiring and control boards were present. The model and serial number is missing. The customer noted previous service company never completed repair and left without communicating. This microwave is beyond repair it cannot be fixed due to missing information and I would suspect the cost will exceed the value of the microwave. See pictures for details please call into authorization.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWW3
Near Becker, MN 55308
Phil
Job Details: 05/25/2021
"The latch is broken, ordered a new one.
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
Customer decided to replace the microwave. No repairs performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS3
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
"Noise complaint. Copper plumbing interference with the condenser fan.I re routed and secured with a cable tie. The noise has gone away. Plumbing is not standard, if issue persists feed braided steel water line and valve will need to be installed before we can service. Customer was notified of plumbing changes necessary"
We serviced a
AMANA WASHER TOP LOAD
Model NAV2335AWW
Near Brooklyn Park, MN 55429
Nate
Job Details: 05/25/2021
"Banging around. Found a bad snubber ring. Bad springs too. Replaced, runs great now. No banging.; pckd up 1 12002773 (Springs)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.4676569
Near Champlin, MN 55316
Seth
Job Details: 05/25/2021
I replaced style temp sensor and infinite switch. Range is now fixed.
We serviced a
MAYTAG RANGE- GAS
Model MGR5770ADW
Near Champlin, MN 55316
Seth
Job Details: 05/25/2021
"Not baking, failed ignitor was replaced. I tested the bake option its now working perfectly.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model W0C54EC0AB02
Near Minneapolis, MN 55444
Seth
Job Details: 05/25/2021
I replaced the burnt wave guide covers. I tested the microwave its now working as designed.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4700YQ0
Near Otsego, MN 55330
Matt
Job Details: 05/25/2021
"Customer complaint is, TUB ISNT ATTACHED- BELT OR SHAFT DRIVE- WONT SPIN. Inspected washer, found one of the suspension rods had come off. It wasnt the same one as last time. I was able to reattach it and tested washer in service diagnostic mode. Everything worked great. I put a load of towels on and ran it through a rinse and spin. It agitated, drained and when it went to spin out it started banging around. Needs 4 new suspension rods and top tub ring. Parts on order. ; ordrd 1 WPW10215108 (Tub ring) and 1 W10780048 (Suspension rods)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
Complaint was unit getting a low water error. Hot water was shut off. Took unit apart and inspected valve and screens. Turned back and and tested no more error codes and good water flow. Just was water shut off.
We serviced a
LG DRYER- ELECTRIC
Model DLG2524W
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
"Complaint was unit ending cycle after just a few minutes. And not drying, and a noise Vent needs to be cleaned. And needs a new main board sensors are good and hooked up Board is NLA Landlord will need to replace dryer.