We serviced a
GE REFRIGERATOR
Model GFE28GMKJES
Near Maple Grove, MN 55311
Nate
Job Details: 12/12/2023
Zero in freezer and 40 in ff. Customer complaint is that its been running loud in ff section. Found a seized up evaporator fan. Cleaned out the ice and replaced fan. Nice and quiet now.
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 12/12/2023
"Found that igniter is weak and not igniting gas. Replaced igniter, tested and oven is heating and working good.
We serviced a
NXD RANGE
Model n/a
Near Ramsey, MN 55303
Phillip
Job Details: 12/12/2023
The customer said the griddle has been intermittent and right now its not working. I turned the griddle on and its not heating up but the ignitor does glow. I pulled the front panels off and removed the griddle. I pulled the ignitor wires forward so I could test. I set the griddle to 300 and took an amp draw of the ignitor. I got 3.2 amps and then the burner light. They sent the ignitor and thermostat. I replaced the ignitor and thermostat.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG237AARS/XAA REV03
Near Victoria, MN 55386
Adam
Job Details: 12/12/2023
"Customer complaint under crisper drawer water and ice. There is a drain kit for that issue. Also this one has the ice maker and needs the heater kit. Installed both kits and sensor. Once installed forced defrost. Heater is working properly. Reassembled unit. Checked for errors no errors. Unit operating properly now.
We serviced a
BEKO RANGE
Model WOS30100SS
Near White Bear Lake, MN 55110
Ivan
Job Details: 12/12/2023
"Removed the oven from the wall and installed a new control VS 19. After testing, the oven heats up quickly. The customer is satisfied with the results."
We serviced a
WHIRLPOOL DRYER
Model LHI5801W0
Near Minneapolis, MN 55448
Phillip
Job Details: 12/12/2023
The customer said the dryer does not heat. This is about a 30 year old dryer. I started the dryer and after a few minutes the ignitor was not glowing. I pulled the ignitor out to where I could test it but still left the wires attached. I put my amp clamp around the ignitor wire and tried it again. All of a sudden the ignitor started to glow. I shut it off and reinstalled the ignitor. I started the dryer and now its heating and cycling.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU14F2QWH
Near Minneapolis, MN 55448
Phillip
Job Details: 12/12/2023
The complaint is the freezer is not freezing like it should. The freezer temp was around 30 degrees. I can hear the compressor running but not the evaporator fan. I removed the rear cover and the top of the evaporator has frost building up. The fan is not working and there nothing obstructing the fan. I spun the blade and it started up and ran for a few seconds then stopped again. I pulled the fan motor out and took it apart. I cleaned the rotor assembly and greased the bearing and shaft. I put it back together and now the fan runs good. It ran for about 10 minutes and no issue. The fan was working when I left .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Blaine, MN 55434
Phillip
Job Details: 12/12/2023
The drain pump was intermittently stopping and now draining. Today I replaced the drain pump. I filled and drained the dishwasher 3 times and I opened and closed the door like 10 times. The drain pump is working good every time.
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Victoria, MN 55386
Adam
Job Details: 12/12/2023
"Customers, complaint, random humming noise. Customer showed me a video of the noise. Pulled fridge out. Inspected the compressor to make sure no access valve or filter dryer was rubbing up against the cover I did. Tightened all screws and made sure nothing is rubbing. There was a clip to hold their waterline to the back of the fridge that was making a vibration noise remove that metal clip and now no noise. Put in test mode to run compressor at high-speed and all the fans still no noise push the fridge back and verified no noise. Had customer help me center fridge and level. Still not making any noise. Customer will keep us posted.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Woodbury, MN 55129
Ivan
Job Details: 12/12/2023
"Alarm F8E1: The machine will not spin. Clean up the main filters for water supply and drain pump. If problems persist, further investigation will be needed. As for now, the machine works great."
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Excelsior, MN 55331
Adam
Job Details: 12/12/2023
"Customers complaint is making loud noise sounding like banging or dishes, clattering. I found the noise starts right when the drain pump kick in. Sounds like a piece of glass stuck inside. Removed all the water standing inside dishwasher removed access cover inside the sump to the drain pump propeller Was able to feel around and find a piece of glass inside. Very carefully removeD the chunk of glass then tested unit multiple times now. Unit is draining properly. Explained to customer that if it stops to drain or any other issues we would need to get a drain pump, but as of now, it sounds great."
We serviced a
GE DRYER
Model GTDX180ED0WW
Near Plymouth, MN 55446
Nate
Job Details: 12/12/2023
Dryer taking a long time to dry. No fuses out and heater works. Found a lot of lint in the bulkhead. Attached photo. Cleaned out bulkhead and dryer. Has an airflow issue though and needs to have the vent going outside cleaned.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Maple Grove, MN 55369
Phillip
Job Details: 12/12/2023
The dryer runs loud. I took the dryer apart and found the right rear drum roller is bad. I used the rebuild kit and replaced parts in the kit. The drum glides were cracked and loose. I used the front drum bearing glide kit. The dryer sounds real good now.
We serviced a
LG DISHWASHER
Model LDT5678ST
Near St. Cloud, MN 56301
Brandon
Job Details: 12/12/2023
"Customer states the unit is tripping the GFCI out let.Cycled and tested, put the amp meter and checked the draw. Found in diagnostic mode with the heater pumps running the draw was not very large only at 1 amp. Found the unit was leaning forward had some water on the lower toe panels. Readjusted the unit. Customer informed me they tried a different outlet. All the outlets they have tried are GFCI outlets. Informed customer to try another outlet let and possibility have the one under the sink replaced"
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Dayton, MN 55327
Phillip
Job Details: 12/12/2023
The drain pump impeller is stripped in the drain pump motor shaft. Today I replaced the drain pump with the new and improved drain pump kit. I reset the control and ran a diagnostic test. It all passed and the dishwasher is working as it should and drains. I then ran the firmware update.
We serviced a
KENMORE WASHER
Model 11022342511
Near Zimmerman, MN 55398
Matt
Job Details: 12/12/2023
"Customer complaint is, NOISIER AND TUB IS LOOSE. Inspected and tested. Washer is roaring in a spin and its leaking water out the bottom from the tub seal and everything is covered in rusty water stains. Washer needs a new gearcase, drive hub, splutch kit and actuator. Installed new gearcase, splutch kit, actuator and drive hub. Tested and washer is working great. Washer is now fixed."
We serviced a
BOSCH WALL OVEN++
Model HBLP451LUC/01
Near Clear Lake, MN 55319
Brandon
Job Details: 12/12/2023
Removed the unit with the oven cart, took off all the covers and replaced the both high limit and limit fuses. While the whole unit was disassembled I checked the fan it spun freely seemed a little slower than the new one. The fan also had a lot of grease buildup. Customer wanted it changed since I had the part and the old one was dirty. Put all the covers back on turned it on before putting back in the wall. The fan and elements were working. Put the unit back in the wall warmed up and had no issues."
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Zimmerman, MN 55398
Matt
Job Details: 12/12/2023
"Customer complaint is, NO HEAT, TUMBLES OK, 5 CYCLES TO DRY. Inspected and tested. Dryer is not heating and its making a thumping noise when it runs. Found the timer has failed and the rollers are falling apart. Disassemble dryer and installed new rebuild kit and vacuumed out inside of dryer and bulkhead. Tested and dryer sounds great. I need to order the timer. Installed new timer and tested. Dryer is heating great. Dryer is now fixed."
We serviced a
LG REFRIGERATOR
Model LRFXC2416S/01
Near Dayton, MN 55327
Phillip
Job Details: 12/12/2023
I verified with the customer they are getting the FF error. I removed and inspected the freezer evaporator fan. I found no frost build up or restrictions. I replaced the evaporator cover with new fans. I put some grease on the connections to help prevent moisture getting in the connectors.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Rosemount, MN 55068
Delton
Job Details: 12/12/2023
Customer says dishes are not getting clean and dishes are wet at end of cycle. I ran test and found that soap dispenser is not opening. But also found that filter was very dirty and not locked in place. I informed tenant that filter needs to b pulled out and cleaned and also recommended to use finish dishwasher cleaner because there is a lot of grease build up inside dishwasher. Needs soap dispenser. All other functions are working good.; ordrng 1 WPW10428217 (Soap dispenser)
We serviced a
GE DRYER
Model ????
Near St. Cloud, MN 56301
Brandon
Job Details: 12/12/2023
"Customer states the unit shuts off after a few minutes No model and serial number on the unit Tested the air flow the outside vent looked very plugged. The speed was 10mph. Washer and dryer were in a built in cabinet. Removed washer checked and found the dryer vent elbow was pinched and smashed down. Removed the dryer disassembled and cleaned out the unit. Found the front bearings pads were worn, the belt was cracked and the main rear bearing was worn. Replaced all the parts after getting it all done put unit back in its spot and and cycled and tested the unit ran for 3-5 minutes and stopped working. Customer thinks that maybe normal since there is no wet load. The customer was going to try the unit tonight. I asked him to let the office know if it is working or not. Did not collect anything yet unsure if the unit is fixed ; saved tckt"
We serviced a
GE RANGE
Model JB600G0J1WH
Near Minneapolis, MN 55422
Nate
Job Details: 12/12/2023
"Door falls down. Cant find parts for this range. Appears there must be some type of spring mechanism? that is maybe broken inside oven that would attach to hinges? Tenant also said she doesnt think oven works, but I confirmed broil works, and then bake, averaged 350. Cycles perfectly after 10 minutes of preheating. Photos attached of data plate. Parts are NLA as of 2021. I spoke with FW. Can someone see if they can track down and get parts (and approval from RPM for the hinge mechanisms? ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Minneapolis, MN 55411
Nate
Job Details: 12/12/2023
"Washer is dead at UI. Confirmed main pcb is getting 120 VAC, and sending 12VAC to user interface board, but board is dead. Can see lots of detergent has leaked from cover down onto UI. Customer will chat with wife but said he will probably just replace the washer. Ticket created for records. ; saved tckt"
We serviced a
GE DISHWASHER
Model GDT645SYN0FS
Near Plymouth, MN 55446
Nate
Job Details: 12/12/2023
Stopping at various points in cycle. Water in basin. Plugged in newfi and error code for failure to drain. Tried to run drain pump and its seized up. Has stuff leaking from it. Quoted for new drain pump. Coming back Friday to install. They will apply the $208 towards this repair. ; ordrd 1 WD19X25461 (Drain pump)
We serviced a
KENMORE DRYER
Model 110.66922501
Near Minneapolis, MN 55407
Delton
Job Details: 12/12/2023
Found that the door switch was broken and would barely recognize that door was shut. I could wiggle door and dryer would shut off. Called owner and no answer. I left message.Either way i went ahead and replaced door switch. Office: i didnt get authorization but replaced part anyways since there was no response. Contact owner and collect payment.; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
KENMORE DRYER
Model 79691072310
Near Saint Paul, MN 55104
Delton
Job Details: 12/12/2023
Will make intermittent loud thumping and squeaking noise. Idler and rollers could cause the squeak but the thumping did not happen while i was here but based on squeaking those parts would take care of the thumping with the rollers that would be common cause.Customer has to get new washer (bearing issue) soon so they may look at getting new set. Customer will call back if they want to proceed with repair.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Elk River, MN 55330
Matt
Job Details: 12/12/2023
"Customer complaint is, NOT WORKING. Inspected and found the bake element is fried. Quoted customer $302. to install new bake element. Customer approved repairs. Part on order. ; schdld next appmnt for 12/15 FRI !"
We serviced a
LG DISHWASHER
Model LDT5678BD
Near Woodbury, MN 55129
Ivan
Job Details: 12/12/2023
The machine is too loud during cycles. It will need a new motor as the bearings are shot. Please look for the necessary parts and provide a quote to the customer for approval.; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near St. Cloud, MN 56301
Brandon
Job Details: 12/12/2023
Customer states the door was locked and there were codes of E01F06 E02F06 Removed and checked the motor control board and found it burnt. Customer approved the repair. Ordered the part and scheduled for 12-14-23 ; ordrd 1 WPW10374126C (Board)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Blaine, MN 55449
Phillip
Job Details: 12/12/2023
"The customer said its not making ice. I checked the temps and temps are good. The freezer is around minus 1 and the fresh food temp was around 37. I checked for ice maker faults and the F5 timed ice making was the only saved fault. I ran all the ice maker harvest test and they all passed. When I ran the water fill test the water valve buzzed but it did not fill. I removed the ice maker filled tube and blew through it. The tube is not restricted. I ran the water valve with the hose disconnect and water comes out the valve. I hooked the water line back up and ran the test again. Now the ice maker fills. The water was very cloudy like they just changed the filter and they did not purge the filter. I ran several large cups of water until the water was clear. I still think there is an ice maker issue. Please get approval for the ice maker W11658802 and order it. The ice bucket was cracked so I used the parts that were sent. There are no manufacturing faults. I switched all the sensor driven heaters to 100 percent on. ; snapped 3 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM00
Near Shorewood, MN 55331
Adam
Job Details: 12/12/2023
"Customers complaint not making ice. Prior visit replaced icemaker. Looked at the icemaker saw that there was some water inside the unit but it was only halfway full and it is freezing up. Removed the hose connector under the door, then tested water valve and found. Im only getting a trickle in water dispenser is working but it is a little bit weaker not as weak as the icemaker. Old fridge out protective Mat then removed waterline from valve and tested pressure. Bunch of black debris filled the first little bucket. I had then finally cleared out. Have decent water pressure to the valve. Its testing like a bad valve. My guess is it got all junk up from this black debris see photos. Quoted customer for new valve only charging for part price. Ordered from today and rescheduled for return visit.; ordrng 1 WPW10238100 (Valve)"
We serviced a
KITCHENAID WALL OVEN++
Model KEBC207KWH05
Near Woodbury, MN 55125
Ivan
Job Details: 12/12/2023
"During the visit, I troubleshooted issues with the lower oven, which was intermittently not turning on. I replaced the heating element in an attempt to save the customer from having to purchase a control board, considering the cost. The customer would like to be called for an estimate.Range Oven Control Board 8301848Part #8301848Wall Oven Touch Control Panel 8302754; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wayzata, MN 55391
Adam
Job Details: 12/12/2023
"Customer is complete at agitating right and not cleaning clothes properly. Put unit and normal cycle filled properly but never agitated. Would just kind of twist the whole basket back-and-forth. Drain the water drain pump. Sounds good. Tipped the unit back inspected actuator, found the actuator hook broken. Replaced with truck stock actuator. Reassembled unit went through diagnostic mode to recalibrate then tested a normal cycle properly now.
We serviced a
BOSCH DISHWASHER
Model SHX68T55UC/02
Near Eagan, MN 55123
Delton
Job Details: 12/12/2023
"Found that water valve is leaking underneath dishwasher and into drip pan. Customer approved estimate. Replaced water valve, tested and no more leaks and dishwasher is working good.
We serviced a
KENMORE REFRIGERATOR
Model 59676593601
Near Saint Paul, MN 55109
Ivan
Job Details: 12/12/2023
"I did not find anything wrong with the unit. I tested for shorts, but everything seems to be working correctly. I noticed that the GFCI keeps tripping in the kitchen when the refrigerator is connected. Other appliances share the same circuit, suggesting that the main issue could be overloading the circuit in the kitchen. I tested different outlet in the living room, and the unit is working with no issues. The customer will follow up with an electrician."
We serviced a
KENMORE RANGE
Model 790.75603700
Near Eagan, MN 55123
Delton
Job Details: 12/12/2023
Installed 42 dual fuel range. Tested and cooktop is working and ovens are working. All functions are working good.
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/26
Near Minneapolis, MN 55417
Delton
Job Details: 12/12/2023
Not draining. Found small button stuck in drain pump area causing slow drain and then dishwasher would error out since it still had water in it after so many minutes. Cleaned out debris. Tested and dishwasher now drains and is working good. No parts needed..
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Otsego, MN 55330
Adam
Job Details: 12/11/2023
Customer approved estimate from last diagnosis. Customer didnt get a chance to defrost and test refrigerator. Customer had unit defrosted on arrival tested heater and it tested open. Replaced heater element. Once installed tested unit. Put in force defrost and heater kicked on. Reassembled unit and tested again. Unit is working properly now
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Osseo, MN 55369
Nate
Job Details: 12/11/2023
"Trips breaker during heat portion of cycle. I checked control board, and its good with no melts or burns. I owned out the heater from the control board and it is 16 homes. The fuses are not open either. I then checked for leaks and there are no leaks underneath the dishwasher. I then put it into test mode and let it run through a test cycle. The heater came on at the six minute mark and stayed on for another four minutes and Drew 7.3 A the entire time and did not trip the breaker. I then asked the customer if I could check the breaker box and saw that the dishwasher is on an arc fault breaker. Spoke with the customer about issues the arc fault. Breaker causes for appliances. He will consult an electrician."
We serviced a
FRIGIDAIRE DRYER
Model AG08000FS0
Near Edina, MN 55439
Adam
Job Details: 12/11/2023
"Customers, complaint unit not starting and giving a DR air code. Tested door switch and found it had failed. We dont carry the exact match but had a GE door switch that matched all amps and wattage and voltage. Installed that one with customer approval once installed tested multiple times and is working properly. Also made sure the vent was installed correctly. The rollers and idlers sound good. This unit for the age sounds and runs great.
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWKS0
Near Saint Paul, MN 55103
Ivan
Job Details: 12/11/2023
"Customer complained about water leaks, and upon investigation, it was discovered that the water pipes underneath the sink are leaking. A plumber is required to address this issue. Despite the plumbing concern, I tested the dishwasher on all cycles, and it operated smoothly with no issues."
We serviced a
FRIGIDAIRE WALL OVEN++
Model GLEB30T8CBA
Near Sauk Rapids, MN 56379
Brandon
Job Details: 12/11/2023
"Customer stated the lower oven was too hot and the top oven was not heating up. Turned on the lower oven put temp gauge in. The temp held at 360 degrees when seat to 350 degrees. Checked the top oven and found the convection fan and the broil element were work the bake element was not coming on. Checked the bake element and it was not opened. Removed the trim, covers and slid the unit out on the cart, had to remove top cover to get the board out, found the relay on the board had a melded solider joint. Repaired the joint, installed covers and put unit back. Cycled and tested the bake element came on."
We serviced a
FRIGIDAIRE RANGE
Model Fggf3054kfk
Near St. Cloud, MN 56303
Brandon
Job Details: 12/11/2023
"Customer stated the oven was not coming on.Tested the igniter found amp draw at 2.3 amps Gave customer a price for replacing the igniter customer approved. Replaced igniter, cycled and tested. Oven working correctly at this time."
We serviced a
GE DISHWASHER
Model GDT695SMJ2ES
Near Roseville, MN 55113
Ivan
Job Details: 12/11/2023
"Installed all the ordered parts and tested all cycles; everything is working perfectly with no leaks. Main motor ,Drain pump ,Clamps"
We serviced a
KENMORE REFRIGERATOR
Model 795.71019.010
Near Sartell, MN 56377
Brandon
Job Details: 12/11/2023
Customer stated there was water leaking out the top of the refrigerator door. Removed the top cover found the water line had a split in it. Removed water dispenser cover and checked if the whole line could be replaced . Checked the parts breakdown and it looks like the water line is part of the door. Put a splice on the line. Tested the water and it works with no leaks.
We serviced a
GE RANGE
Model JB755SJ7SS
Near Roseville, MN 55113
Ivan
Job Details: 12/11/2023
Installed a new heating element and conducted thorough testing to ensure all functions are working optimally. No further issues were identified.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW560CHW4
Near Minneapolis, MN 55414
Nate
Job Details: 12/11/2023
"Washer has been leaving water in the washer at the end of the cycle. I put it into service mode and there was only one error, which was load detected during clean cycle. I then put into auto test mode, and it drained great. Asked tenant how much detergent they use, and they showed me they will usually fill up the cover for the detergent 1/3 of the way with HE detergent. Ran through all tests. Fills great with all valves. Told tenant to cut way back on detergent usage. Too many suds and washer thinks its still full of water so wont spin at end of cycle. I flushed water through to help clean out excess detergent, runs great."
We serviced a
KENMORE DRYER
Model n/a
Near Minneapolis, MN 55407
Nate
Job Details: 12/11/2023
"Complaint is that its not drying. Made sure the flap opens outside. Found the bulkhead and vent full of lint, trapping moisture inside the dryer. Doesnt look like lint trap was probably cleaned out frequently. I Cleaned out dryer and vent. Now it vents much better and heats great.
We serviced a
HOTPOINT RANGE
Model RGBS100DM1WW
Near Minneapolis, MN 55406
Delton
Job Details: 12/11/2023
Customer said that centerpoint came out and found that there was as gas leak at the connection from gas line to the oven and marked it with yellow. I put soap bubbles on the whole area and no bubbles. I checked other connections and no bubbles. I cannot find and leaks or smell gas leak as im here. I did redo the connection with new gas putty to make sure no leaks and as im here the cooktop and oven are working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Minneapolis, MN 55436
Delton
Job Details: 12/11/2023
"Ran diagnostics test and mechanically all functions of dishwasher are working. Heater, pump water. But found that the spray arms are clogged with debris and not spinning. Customer will replace spray arms himself but will call us back if he wants us to do it."
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Eden Prairie, MN 55347
Adam
Job Details: 12/11/2023
Installed new water valve from last diagnosis. Once installed tested multiple times then had customer test it while I watched for leaks all good. Reinstalled fridge where it was before. Found I had lower water pressure. Checked the hose in the basement and found it was lightly kinked. Undid kink now working great.
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC\02
Near Chaska, MN 55318
Adam
Job Details: 12/11/2023
Installed new door springs from last diagnosis. They did change the style of the springs so they dont have this issue. We installed the red colored springs. Which is the correct ones and the ones that were there prior. After install remounted back to where it was located before and leveled. customer tested door also. Unit is now working properly.
We serviced a
KENMORE WALL OVEN++
Model 79048193000
Near Elk River, MN 55330
Matt
Job Details: 12/11/2023
"Customer complaint is, BOTTOM IS OK, TOP OVEN IS GETTING TOO HOT AND THEY HAD TO TURN OFF THE BREAKER. Model number is partially wiped off and I cant read it. Inspected and found the board is fried. Also one of the temperature sensors ohmed out bad. Customer had a friend swap sensors and replace one, but Im not sure which one is original. The sensors are different in both ovens. This is going to need a new board and both sensors. Installed new board and installed the Whirlpool sensor that we stock in the upper oven because it has the same connector and tested. Both ovens are heating great. Oven is now fixed.
We serviced a
GE DRYER
Model DJXR433GG8WW
Near Maple Grove, MN 55311
Phillip
Job Details: 12/11/2023
When the customer was turning the start switch nothing was working. I found the timer knob is broken in the middle. I replaced the timer knob. Now they are able to select a cycle and when they turn the start switch the dryer will start.
We serviced a
LG DRYER
Model DLGX3876V
Near Rogers, MN 55374
Matt
Job Details: 12/11/2023
"Customer complaint is, not heating. Inspected and tested. Found the ignitor has failed. Installed new ignitor and vacuumed out bulkhead. Reassembled and tested. Dryer is heating great, but is getting too hot and I had to shut it down when it got to 270F. Airflow on outside of house is 16mph. I disconnected the vent and now heat is cycling perfectly between 225F and 115F. Dryer is now fixed. I advised customer to clean vent before using."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Osseo, MN 55369
Phillip
Job Details: 12/11/2023
I verified the gaskets are ripped. I replaced both freehold gaskets and heated them up to get the wrinkles out. The doors shut good. I advised them to give the gaskets a week or so to form.
We serviced a
MAYTAG WASHER STACKED++
Model MHW5630HC2
Near Mound, MN 55364
Adam
Job Details: 12/11/2023
Customers complaint not draining and two different error code. Both codes are for the drain. Unit has water inside and door is locked. Removed the back of the unit and put unit in drain noticed the water is plugged in the basket. Removed the hose from the basket and found two bra pads stuck in ran unit multiple times then checked for clothing. Nothing. Looks like everything is cleared. Drain pump is good. Reassembled. Tested multiple times again for leaks or no drain issue. Unit is now working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Minneapolis, MN 55443
Phillip
Job Details: 12/11/2023
"Today I replaced the evaporator, compressor and the filter drier. I leaked checked the system and purged with nitrogen. I found no leaks and no restrictions. I pulled a vacuum and then charged the system. The evaporator has a frost pattern and pressures are normal. 100 on the high side and 0 on the low side after 10 minutes."
We serviced a
ASKO++ LAUNDRY CENTER++
Model 107717100
Near Wayzata, MN 55391
Nate
Job Details: 12/11/2023
Replaced bad motor in dryer. Reinstalled dryer and vent. Works great now.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Ramsey, MN 55303
Phillip
Job Details: 12/11/2023
I verified the door I had was correct. I replaced the right fresh food door. The doors close good and no more issues.
We serviced a
LG WASHER
Model WM2487HWMA
Near Mendota Heights, MN 55118
Delton
Job Details: 12/11/2023
Cold water valve getting stuck open and will keep filling cusing FE over fill error and washer drains. Needs new cold water valve. Customer approved estimate.ordering part and rescheduling.; ordrd 1 5220FR2008F (4way water valve)
We serviced a
MAYTAG WASHER
Model mvwb850yg0
Near Minneapolis, MN 55443
Nate
Job Details: 12/11/2023
"Has been giving an error code and stopping. I checked error codes. The code on it is F71 (SD) error. Manual says if that happens, its because of excessive wear on drive mechanism. Over overuse of detergent. Ran through test mode. It leaks water pretty bad through the transmission. Also, support rods are in need of replacement, causing it to wobble more. Center bearing/drive shaft is binding. Needs the support rods (cant find part number), W10435302 bearing kit, impeller wash plate which is stuck to transmission WPW10357576. Water valve is also spraying water out in the wrong direction, possibly from hard water deposits. W10853723. Please submit for authorization. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Minneapolis, MN 55406
Ivan
Job Details: 12/11/2023
Customer wanted to replace the door boot due to wear and water leaks. I was not able to locate the part. The office will contact the customer with an estimate for the repair.; saved tckt
We serviced a
FISHER PAYKEL++ REFRIGERATOR
Model RF201A
Near Saint Paul, MN 55130
Delton
Job Details: 12/11/2023
Getting F31 error and cannot adjust temperature from UI. F31 is communication failure from UI and control board. Found that there is broken wires on hinge area and is very tight wire harness inside door. I tried to splice wires but still getting error. Would need to replace right side door with UI built in.Please get estimate and part eta and contact custoemr.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Otsego, MN 55330
Matt
Job Details: 12/11/2023
"Customer complaint is, Side by Side doors are not closing properly. Inspected and tested. Freezer temperature is 2F and FF is 39F. Both FF door gaskets are ripped and not sealing on the center mullion. I went to install both FF door gaskets and one of them is the wrong part and its to big even though its labeled correctly on the box. Ordering new gasket. ; schdld next appmnt for 12/13 WED !"
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near Saint Paul, MN 55106
Ivan
Job Details: 12/11/2023
"During the visit, the customer complained of no cooling at all, and the freezer was not functioning. Upon investigation, it was discovered that the compressor was leaking and had ceased to operate. The alarm code CH3 indicated a sealed system leakage. To rectify the issue, we require a new compressor and a complete sealed system service.Please contact the customer with an estimate for the repair. The refrigerator compressor needed is TCA37032028.; saved tckt"
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS2
Near Minneapolis, MN 55409
Delton
Job Details: 12/11/2023
"Dishwasher was full of water when i got here. Dishwasher not draining. Found that there was broken glass in drain pump and drain hose causing slow drain. Cleaned out glass and debris. Tested and dishwasher is draining. Ran diagnostics and no errors. Dishwasher is working but tenant brought to my attention that the upper rack doesnt slide in and out normally and customer has to yank it to get it open. The ball bearings of the rack slide is falling out. Upper rack rails on both sides will need to be replaced.Office: when I try to add the work order from service desk to the work order the numbers dont add up and wont list what blue book shows (see picture) I tried calling owner and no answer.Go by picture and not what blue book ported over. PW, might want to look into this since the port over doesnt seem to be working or im somehow doing something incorrect.Call me and we can go over it.; saved tckt"
We serviced a
LG WASHER
Model WM3875HVCA
Near Rogers, MN 55374
Matt
Job Details: 12/11/2023
"Customer complaint is, Does Not Advance Through Cycles. Customer also said its been giving a unbalanced error and a door lock error. Inspected and tested. Found the drain pump has failed, also the door lock is not always locking. The cycle dial is not responding well either and the start button is pushed in. In a spin its shaking a ton. The rear bearing is failing along with the drain pump, door lock and UI board and control panel brackets that hold the board. Looks like washer needs to be replaced. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DBI564THS.U
Near Minneapolis, MN 55424
Delton
Job Details: 12/11/2023
"Took out old dishwasher and installed new one. Dishwasher starts and runs. Dishwasher is working good.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Minneapolis, MN 55411
Nate
Job Details: 12/11/2023
"Washer not filling with water. Found a bad water valve, not opening when it gets power. I replaced valve. It works great now. ; used 1 W11220230 (VALVE) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AERS/XAA
Near Lakeville, MN 55044
Delton
Job Details: 12/11/2023
"Installed drain kit and replaced thermistor and added heater. Tested and is draining into drip pan and no longer leaks underneath crisper drawer. Refrigerator is cooling and working good.; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Plymouth, MN 55446
Nate
Job Details: 12/11/2023
"Fresh food section getting too cold. When you try to adjust temp for chill drawer on bottom, it makes a horrible rumbling sound. Found a bad damper assembly. Ordered new assembly. Coming back Thursday afternoon to install. ; ordrd 1 WR60X10062 (Damper assembly)"
We serviced a
THERMADOR++ DISHWASHER
Model DWHD651JFP/C9
Near Saint Paul, MN 55105
Delton
Job Details: 12/07/2023
Replaced rail. Tested and upper rack now slides in and out normally. Dishwasher is working good.
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFA
Near Golden Valley, MN 55427
Phillip
Job Details: 12/07/2023
The oven will preheat but not cycle back on after preheat. I tested the bake ignitor and it only draws 2.89 amps. The ignitor is weak. I replaced the bake ignitor and now it heats up fast and will cycle on after preheat.
We serviced a
MAYTAG DRYER
Model MGD7000XG2
Near Saint Paul, MN 55105
Delton
Job Details: 12/07/2023
Found that the idler wheel was worn and started squeaking loudly. Replaced idler. Tested and dryer is tumbling and no longer squealing. Dryer is working good.
We serviced a
WHIRLPOOL RANGE
Model WFE535SLZ0
Near Eden Prairie, MN 55346
Adam
Job Details: 12/07/2023
Installed new board and thermostat from last diagnosis. Once installed set clock and tested all features. Took temps and its right on. Took temp reading at 425. It averaged 427. After 6 highs and lows. Broil is working properly air fried at 450 temps are good.
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Rice, MN 56367
Brandon
Job Details: 12/07/2023
"Customer states the oven doesnt work Cycled and tested found the unit trys to preheat. Checked the amp draw on the igniter found no amp draw. Pulled unit out checked the igniter for any voltage found it was at 15 volts. Removed the panel and checked at the board, there was 120 volts at the board. Traced wires down. Found a spot where the wire for the igniter was pinched and grounded out. Removed the oven top and side cover repaired the wire. Put all covers back cycled and tested the oven now works. Put unit back and tested the burners and oven all working correctly at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Minneapolis, MN 55408
Ivan
Job Details: 12/07/2023
"Center part of left front surface burner open, led on eoc are out and dim installed part. tested working properly this time ."
We serviced a
VIKING++ RANGE
Model RVDR3305BSS
Near Maple Grove, MN 55311
Nate
Job Details: 12/07/2023
"Replaced hidden bake element, now it heats great. Got to 350 when set at 350 in 9 minutes. Customer mentioned that the little oven indicator light isnt working now. We switched the light with the clean light: they were happy with that. Everything works great now."
We serviced a
THERMADOR++ DISHWASHER
Model DWHD860RPR/38
Near Minneapolis, MN 55419
Delton
Job Details: 12/07/2023
Dishwasher not draining. Found that there was piece of broken glass stuck in the drain line and then debris was backed up behind it. Dislodged and removed broken glass and debris. Dishwasher now drains and is working good.
We serviced a
KENMORE WASHER
Model 110.47086600
Near Waconia, MN 55387
Adam
Job Details: 12/07/2023
"Unit giving door lock code again and installed new latch. Tested multiple times not having an issue. Check door hinge and striker. Everything seems all right. Does have a little play. If it continues, could possibly have a control board issue. I did tell her if it happens again to unplug unit, leave it unplugged for an hour to plug it back in and test again if it starts to work and then quits out after a few loads, then we know we have a bad control board."
We serviced a
AMANA WASHER
Model NFW7600XW00
Near Avon, MN 56310
Brandon
Job Details: 12/07/2023
"Customer states there was a drain issue.When I arrived, the washer had the covers removed, the customer had the pump and filter assembly removed. Customer said they cleaned the pump and filter. Reinstalled the parts and ran diagnostics did find codes F20, F21 both for drain issues. Ran a test cycle the machine had no problem. Checked the pump, filter and hoses for leaks. Ran a rinse and spin cycle, unit had no issues or codes. Informed customer that the pump was running and pumped both times I checked. Customer said there was a quarter in the pump when then took the assembly apart. Let customer know if the issue or codes come back I could come back with a pump but the quarter was most likely the issue.
We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/02
Near Waconia, MN 55387
Adam
Job Details: 12/07/2023
Customer complaint is unit will randomly not get water inside unit and not clean properly. On arrival he said last night it did go through the cycle all the way through without issue. Started unit same thing. Working good fills, washes, and drain pump sounds good everything is looking and sounding good. Put unit and service mode. Checked for error codes. No error codes. Went through service mode completely never aired out. Never had an issue. No bulletins for this issue or anyone else with a relatable issue. Customer know of my diagnosis. Hes on edge of just buying a new one anyway. I explained he would have to kind of tested himself. By when it would stop working check if there was water in it when it would stop. It would just more info to build up more of a case instead of just throwing parts at it.
We serviced a
KENMORE WASHER
Model 79641262610
Near Minneapolis, MN 55419
Delton
Job Details: 12/07/2023
Replaced thermistor. Tested and no more TE error. Tested and all functions are working. Washer is working good.
We serviced a
GE DISHWASHER
Model GSD2100V50WW
Near Elk River, MN 55330
Matt
Job Details: 12/07/2023
"Customer complaint is, WILL NOT DRAIN/STANDING WATER. Customer had just disassembled inside to clean when it stopped draining. Inspected and tested. Found the little orange ball is missing. I disassembled further and found the ball. Put ball back in place and reassembled. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
LG RANGE
Model LRGL5823S/01
Near Ramsey, MN 55303
Matt
Job Details: 12/07/2023
"Customer complaint is, stove gas smell. Gas is shut off behind the range. Inspected and found the gas line behind the range were it connects to the existing copper line has black tape on it. I removed the tape and found they installed the wrong fitting and its leaking gas. There going to need to call a plumber and have the gas line behind the range fixed.
We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Minneapolis, MN 55433
Phillip
Job Details: 12/07/2023
The unit is cooling its just not blowing cold air. I removed the food and evaporator cover. I found the fan was not working and the fan blade is pushed back. I tapped on the fan and it started. I removed the blade and tightened the clamp. I put lock tite on the shaft and put the blade back on. I made sure it was not pushed back. The freezer is over packed and the rear cover may have pushed on the fan blade.
We serviced a
THERMADOR++ RANGE
Model PRG364GDH/09
Near Excelsior, MN 55331
Adam
Job Details: 12/07/2023
"Customers complaint is making a swishing sound, banging noise, and smells like while using oven. Also top right igniter not always lighting properly. On arrival right burners were working. Removed burner cap and found they were really dirty. Cleaned up igniter and burner reassembled. Tested working great. Tested oven. Found a weak igniter. Would open the gas prematurely, and would fill the compartment full of gas, then would light making a bang noise. Quoted customer for new igniter. Installed new igniter, reassembled then tested multiple times unit is now working properly without gas, smell or banging noise.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Minnetonka, MN 55345
Adam
Job Details: 12/07/2023
Installed new springs and display board from last diagnosis after install ran it through test mode. Everythings working properly.
We serviced a
KITCHENAID MICROWAVE
Model KBHS109SSS06
Near Plymouth, MN 55446
Nate
Job Details: 12/07/2023
"Door separating. Plastic from metal outer panel. Inner panel thats cracked is NLA as of 2016. Customer approved us drilling a hole on each side, and then a zip tie to keep left and right corners secure. Working great now.
We serviced a
SAMSUNG DRYER
Model DV42H5200GW/A3
Near Minneapolis, MN 55417
Delton
Job Details: 12/07/2023
Found that the idler pulley is worn and locked up. Customer approved estimate. Replaced idler pulley with new style. Tested and dryer is tumbling and working good.
We serviced a
KENMORE RANGE
Model 790.72803012
Near Minneapolis, MN 55445
Matt
Job Details: 12/07/2023
"Customer complaint is, IGNITER NOT WORKING. OVEN is working, this is a problem with the cooktop. None of the burners are sparking. Found the spark module has failed. Customer approved repair. Installed new spark module and tested. Burners are working great. Range is now fixed."
We serviced a
GE DISHWASHER
Model UNKNOWN
Near Rogers, MN 55374
Phillip
Job Details: 12/07/2023
I removed the old dishwasher and installed the new dishwasher. I ran it and its working good. It drains good with no issues.
We serviced a
GE REFRIGERATOR
Model GWE19JSLGFSS
Near Minneapolis, MN 55417
Delton
Job Details: 12/07/2023
Freezer evaporator cover is vibrating and making loud noise. Used foam from drain kit to dampen the vibration and no longer making loud vibrating sound. Refrigerator is cooling and working good.
We serviced a
KITCHENAID REF BUILT IN++
Model KSSS36MBX00
Near Eden Prairie, MN 55347
Adam
Job Details: 12/07/2023
"Customer complaint not cooling properly. Customer also mentioned theyve been using a golf club to keep the refrigerator door closed another provider put gasket on and ever since had an issue. For no cooling I found that the Yvette fan wasnt making any noise disassembled unit tested voltage getting 120 V to the fan fan has seized. Adjusted hinges as best I could on door door. Seems like its been tweaked out of place is in the right places and no adjustment can be made it on gasket. Unit does now shut and close and seal without a golf club. It is not perfect but 100 times better. Customer is happy with adjustment explained if they wanted to do better, but would need new hinges did not quote for new hinges would have to see if I would need a second person with these heavy wood doors quoted for new fan customer approved ordered from Sunberg and rescheduled. Customer would like anytime after 10 AM if possible.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WP4389155 (EVAP FAN MOTOR)"
We serviced a
LG REFRIGERATOR
Model LFXS29766S/00
Near Saint Michael, MN 55376
Phillip
Job Details: 12/07/2023
"The freezer temp is not as cold as it should be and the fresh food is warming. The compressor is running but its louder than normal. The amp draw was very low. I tapped into the low side and the pressure was 25 psi. That pressure indicates the compressor is failing. It will need the compressor and filter drier. Its less than 10 years old. I called the customer and gave the update. ; snapped 1 QuickPics, states that autho needed"
We serviced a
GE RANGE
Model JB258DMWW
Near Sartell, MN 56377
Brandon
Job Details: 12/07/2023
Rear right burner 500 degrees F in about 2 min Right front burner 591 degrees F in about 2 minLeft rear burner does not work at allLeft front burner works with nothing pressing the button 361 degrees f after 2 mins Tried swapping around the large burners the one is not working. Customer is stating there still is an issue when he is cooking. He says they shut off and wont come back on. After I tested them all he said. Now they wont work. I turned them back on and they all work except the left rear one not working. Explained the thermal cut out in the center of the burner and told customer not to use the on the highest setting. If possible please ship the new burner to the customer ; snapped 3 QuickPics
We serviced a
ASKO++ DISHWASHER
Model DFI652
Near Golden Valley, MN 55427
Phillip
Job Details: 12/07/2023
This is also dishwasher. Water is leaking past the door seal. Today the whole unit it dead. I removed the door skins. Water is all over the user interface. The user interface is shorted out. It needs a door seal and user interface control assembly. I did read the service pointer and the rest looks ok. Please build a quote and contact the customer. User 818170Gasket 704575; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Blaine, MN 55434
Phillip
Job Details: 12/07/2023
The complaint is does not drain and has fault codes. F9e2 f9e1 I ran the dishwasher several times. The drain pump is intermittently locked up. The pump is clear no obstructions. It needs the drain pump . I quoted for the repair. ; ordrd 1 W11412291 (DRAIN PUMP - TALL TUB)
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Big Lake, MN 55309
Matt
Job Details: 12/07/2023
"Customer complaint is, LEAKING WATER ON THE FLOOR. Inspected and tested. Found its leaking from the front of the dispenser when I fill the fabric softener dispenser. I cant pinpoint exactly were its coming from. With the drawer removed it doesnt leak when Im filling it, but when I put the drawer back in its leaking. Im going to try and replace the drawer and if it still leaks, we would need to replace the whole dispenser housing. Ordering new dispenser housing and drawer. Parts on order. ; ordrd 1 WH42X29535 (Dispenser assembly) and 1 WH42X29542 (Dispenser drawer)"