Service History 19

We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS68EJSB0
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Found that ice maker is leaking and the ice maker fill tube leaks down back wall of freezer onto evaporator fan, causing loud buzzing or fan to stop because of ice build up. Also the ice and water dispenser doesnt work, lastly door fridge door bin is cracked.Not sure if door bin or dispenser or ice maker are covered . Would need several parts to fix this problem. Currently i shut off water and removed ice build up around evaporator and is now quiet and cooling. Check coverage and get autho.Dispenser power board# 241527601; water valve# 242252702; fill tube# 241796405; ice maker# 241798231; door bin# 240356402;; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB700BFS2
Near Minneapolis, MN 55444
Phillip
Job Details: 07/14/2021
I replaced the door hinges. The door shuts good and does not drop below 90 degrees. I put screws back in to secure the dishwasher.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A211
Near Eden Prairie, MN 55347
Paul
Job Details: 07/14/2021
Complaint was unit not completing cycle. Spider is bent..
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFS4174NW0
Near Big Lake, MN 55309
Matt
Job Details: 07/14/2021
"Customer complaint is, LCD SAYS DOOR IS LOCKED & IT WONT START & WHEN DOOR IS OPEN IT SAYS ITS LOCKED. Inspected and tested. Found the door lock has failed. Installed new door lock and tested. Washer is now working great. Washer is now fixed. ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Shakopee, MN 55379
Paul
Job Details: 07/14/2021
Complaint was unit not getting water water was shut off. Issue fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Minneapolis, MN 55446
Seth
Job Details: 07/14/2021
"Not washing - F4E3 error logged. Failed circulation pump. order W11085683 for the return visit."
We serviced a
KENMORE REFRIGERATOR
Model MISSING
Near Champlin, MN 55316
Phillip
Job Details: 07/14/2021
"The fridge door cam was worn out. I replaced the door cam and its shutting better now and now doors are level. The model tag is missing. I took pics of where it should be. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4318165 (CAM KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MISSING
Near Rogers, MN 55374
Phillip
Job Details: 07/14/2021
The ice maker s not making ice and the water line is frozen. I pulled the fridge out and found rust building up behind the fridge on the panel. This is a common issue with this model and has no fix. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899LFA
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, BOTTOM FREEZER STARTING UNFREEZING AND LEAKED ONTO FLOOR AND WOULDN'T MAINTAIN TEMP. Inspected refrigerator and found the compressor, condenser fan and evaporator fan are all running but not cooling at all. Sealed system has failed. Also it looks like this is the refrigerator that gets the ice ball on the back of the refrigerator near the icemaker. Refrigerator needs to be replaced."
We serviced a
LG MICROWAVE
Model LMVM2033BM/00
Near Elk River, MN 55330
Matt
Job Details: 07/14/2021
"Customer complaint is, door not closing properly. Inspected and tested microwave. Door is closing great and microwave is testing good. I cant get it to fail for me. Customer says that it will work fine for a couple days or sometimes a couple weeks and then doesnt start. LG replaced the board and that didnt fix the problem. Theres not much I can do with this thing when its working great for me. Advised customer to get a video of what its doing next time."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ8WW
Near Eagan, MN 55123
Delton
Job Details: 07/14/2021
"Drain pump was locked up. Replaced drain pump. Tested and washer now drains. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
BOSCH MICROWAVE
Model HMC87151UC/01
Near Edina, MN 55424
Delton
Job Details: 07/14/2021
"When plugging in microwave it will pop the breaker. Found that door switch was shorted and creating a dead short to pop the breaker. Replaced micro switch, tested and microwave turns on and is heating and working good.I did notice that clock LED did go dim few times when i was testing it but then stayed lit and all functions was working good. If clock LED goes blank or dim if customer calls back the control board would need to be replaced part# 00771183; used 1 ES16802 (MICRO SWITCH) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PHS930SL3SS
Near Eden Prairie, MN 55346
Delton
Job Details: 07/14/2021
Part not delivered yet. Rescheduling call.; schdld next appmnt for 7/15 THU !
We serviced a
SAMSUNG DRYER- GAS
Model DV4587000GP/A3
Near Otsego, MN 55330
Phillip
Job Details: 07/14/2021
I found the idler pulley was bad. I replaced the idler and oiled the rest of the drum rollers. It sounds a lot better now. ; used 1 DE634A (PULLEY) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER5636KQ0
Near Shakopee, MN 55379
Paul
Job Details: 07/14/2021
Complaint was unit wont turn on.Unit missing L2 so they need an electrician. Not an appliance issue.
We serviced a
MAYTAG DISHWASHER
Model MDB7130AWQ
Near Minneapolis, MN 55438
Delton
Job Details: 07/14/2021
"Leaking and making loud noise when washing, also some cycles wont work when pushing button. Found that there are several issues, motor bearings are going bad and is loud, seals are corroded and ripped, control board buttons are shorted, filters and spray arms are caked on with hard water/calcium build up.Several parts are NLA or if was available .Upper spray arm# wp99002418; lower spray arm# wp9901788; inner filter# wp99001791; door seal# wp902894; deflectors# wp99001885; outer filter# 99001789; control board# wp99002824; sump/motor# 6-915416; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB657RJC1
Near Minneapolis, MN 55416
Nate
Job Details: 07/14/2021
"Not running. Only when door latches really solid. Latch is bad, and door hinges are really bent which makes it tough for door to latch. Ordered both parts, Coming back Tuesday to install.; ordrd 1 5304442175 (Latch) and 1 5304409912 (Hinge kit)"
We serviced a
KENMORE RANGE- GAS
Model 790.7433331
Near Monticello, MN 55362
Phillip
Job Details: 07/14/2021
I replaced the main board. Now the convection fan turns on during preheat and stayed of after preheat and was on the whole time in convection bake.
We serviced a
ROPER WASHER TOP LOAD
Model RAS8245EQ1
Near Minneapolis, MN 55426
Nate
Job Details: 07/14/2021
Not draining. Found a sock totoally sucked into drain pump. Replaced drain pump. Drains great now. Nice family. ; used 1 WP3363394 (DD DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/14/2021
Was going to replace icemaker but then discovered that the funnel that water funnels into is a big solid block of ice and the tube where water dispensers into the icemaker is completely frozen as well. It has a bad water valve. Ordered a new valve and will come back on Monday to install that as well as the new icemaker which I left at the customers house.; ordrd 1 WR57X10086 (Water valve)
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Plymouth, MN 55446
Seth
Job Details: 07/14/2021
No response from UI. Power to the boards UI board has filed. I checked with GE both boards must be done on this model because of software differences.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY010
Near Plymouth, MN 55447
Seth
Job Details: 07/14/2021
Customers complaint with the fridge is there is an ice buildup in the freezer. Upon arrival and inspection I found the fridge was affected by service pointer W10632338E. I installed the new drain tube per the service pointers instructions. I put unit into force defrost and cleared the ice remaining in the freezer. The fridge is now fixed.; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
AMANA REFRIGERATOR
Model ABD2233DEW
Near Minnetonka, MN 55345
Seth
Job Details: 07/14/2021
Fridge is not cooling. upon arrival and inspection I found the jazz board and failed. The unit was frozen up. I defrosted in the freezer and installed a new jazz board. the fridge is now fixed.; used 1 W10503278G (JAZZ BOARD) from stock
We serviced a
KENMORE REFRIGERATOR
Model 79570339411
Near Golden Valley, MN 55427
Seth
Job Details: 07/14/2021
Not cooling. Failed sealed system was found fans and compressor were running but unit is not cooling. Note customer removed the fridge as it was too tight in the cavity to use air sled or board. Please transfer; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model MH8150XJQ-0
Near Minneapolis, MN 55428
Seth
Job Details: 07/14/2021
Customer complains that the microwave has sparks and has fire inside. Upon arrival inspection I found two burn spots on the bottom of the microwave that were missing paint. I cleaned them and painted them and tested three times. Microwaves is now fixed.
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Maple Grove, MN 55311
Seth
Job Details: 07/14/2021
Squeaking when drum rotates. Upon arrival and inspection I found the bearing is failing and makes a squeak.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDTSR/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 07/14/2021
The customer sent me the video of the noise from ice maker. I ordered the ice maker and replaced it today. I cycled the ice maker. It ran a test and filled with water.
We serviced a
SAMSUNG RANGE- GAS
Model NX58F55QQSS
Near Minneapolis, MN 55407
Nate
Job Details: 07/14/2021
"Taking a long time to heat. Found a bad bake ignitor. Replaced ignitor, ignites great and heats great. Nice family. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.788327
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Dryer not drying clothes and smells burning. Vacuumed out dryer. Oiled rollers. Temps in dryer were 200. Airflow behind dryer is 26. Outside is 24.5mph. Good air flow. Found a belt thats cracked and wearing down. Replaced belt, which could have been giving off burning smell. Also told customer that if there is an airflow restriction in the vent, that could cause the burning smell. I replaced coils in case those are failing, contributing to the clothes not drying. Told customer it has great heat and new coils so if clothes still dont dry and they still smell burning, there isnt anything on the dryer side to do, but they should get vents cleaned. .; used 1 661570V (BELT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
GE REFRIGERATOR
Model MISSING
Near Minneapolis, MN 55412
Nate
Job Details: 07/14/2021
"Fresh food is room temperature, and freezer is 56 degrees. Evaporator is not frosting over, despite compressor running. Fans all running. Sealed system issue.. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DISHWASHER
Model MISSING
Near Chaska, MN 55318
Paul
Job Details: 07/14/2021
"Complaint was unit not cooking, Needs new magnetron, Unit is missing model and serial number. Dana unit cant be fixed missing data tag, . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
AMANA DRYER- GAS
Model NDG7800AWW
Near Burnsville, MN 55337
Delton
Job Details: 07/14/2021
"Replaced listed parts, tested and dryer is tumbling, heating and workin good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/14/2021
"Found that the motor is bad and dishwasher just fills and drains but never washes. Needs new motor/sump assembly. Part is on back order. Motor/sump assembly part# wpw10605058; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRL00
Near Chaska, MN 55318
Phil
Job Details: 07/13/2021
The display on the fridge is not working at all. The unit needs a new main board. (by FW)
We serviced a
MAYTAG FREEZER
Model MQU1556AEW
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NO COOL. Inspected and found the fan blade had slid back and wasnt turning. Slid fan blade back to were it needs to be and now its working great. ."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
None of the lights in the unit work. We need to order the light board. (by FW)
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Edina, MN 55439
Phil
Job Details: 07/13/2021
"The fridge is comletely dead. No lights, no display. The outlet has power. Ordered a new main board. (by FW)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700SW0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Control for load size was stripped on the knob, and the pressure sensor was seized up. Replaced the control and knob. Ran it and it runs great now, control works perfectly."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Elk River, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, NOT CLEANING. Inspected and tested dishwasher through service diagnostic cycle. It filled, washed, drained and heater came on and everything sounded good. I got no errors at the end. I did find the filter was plugged pretty good in the sump. I cleaned out filter and ran dishwasher on a pro wash cycle and it was working great. Dishwasher is operating normal for me. I think the issue is the plugged filter. Advised customer to clean filter regularly and run a cleaner through it."
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Nate
Job Details: 07/13/2021
"Motor totally seized up. Replaced motor, runs great now.; used 1 131560100 (MOTOR) from stock"
We serviced a
LG RANGE- DUAL FUEL
Model LRE30955ST
Near Minneapolis, MN 55404
Nate
Job Details: 07/13/2021
"On the range, aside from the trip charge/diagnostic fee, land lord would be looking at approximately $506. The front right cooktop burner is broken. The medium heat and high heat work. Its only the low heat (center) that the element is physically broken and doesnt work. Will order if he wants to do the repair. Texted him this info. MEE35326801."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA54M8750AV/A4
Near Brooklyn Park, MN 55444
Phillip
Job Details: 07/13/2021
"The washer is getting power but when I press the power button nothing happens, no beeping nothing. After a while the lock ligh come on but then goes off. I tried to unlock the control but that didnt work. Sears was out and tried to diagnose it. They sent out a new control panel assembly but will not come back to put it in. I put in to see if it worked but it did not. It needs the main control board DC92-01998A. Main board DC92-01998A; states that autho needed"
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Minneapolis, MN 55444
Phillip
Job Details: 07/13/2021
The main board is failing and either needed to be repaired or replaced. I told the customer I could try the field repair . The customer declined the repair.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS0A
Near Minneapolis, MN 55430
Phillip
Job Details: 07/13/2021
"The customer said that it started leaking after the 3rd load after I left. They also said it does not leak every time. . I found the rinse aid cap laying in the bottom, I put it back in. I advised them on proper loading and soap usage. I also fixed the drain hose. I filled it 3 times and let it was the drained it out 3 times. It never leaked for me."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV209AEW/XAA
Near Maple Grove, MN 55369
Phillip
Job Details: 07/13/2021
I found the blue wire on the operating thermostat had come loose. I replaced the end connector and put the wire back on. I checked the rest and they were good. Its heating good now.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Dishwasher pops the GFCI in the last minute of operation. Upon arrival and inspection I found the dishwasher was plugged into a ground fault circuit. The dishwasher is not rated to be on such a circuit. At the very end of the cycle the unit has an in efficiency that causes the GFCI to blow. I spoke with the customer about the issue and he will address the circuit problem.
We serviced a
KENMORE STACKED WASHER
Model 110.8875279
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, LEAKING FROM INSIDE AND ONTO FLOOR. Inspected and tested washer. Disassembled and watched unit run through two fill, agitate and drain cycles. Never saw it leak. Customer had changed the fill hoses because they were leaking. Im assuming that was his only problem. Washer is operating normal for me."
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Maple Grove, MN 55311
Phillip
Job Details: 07/13/2021
Water is leaking from the water valve. I did not have the valve. Im ordering the valve. . ; ordrd 1 WD15X10014 (Water valve)
We serviced a
WHIRLPOOL STACKED DRYER
Model LTG6234DQ2
Near Big Lake, MN 55309
Matt
Job Details: 07/13/2021
"Customer complaint is, stopped working , customer noticed a burning smell. Inspected and tested. Found the inside of the dryer had a ton of lint in it and had caught on fire. Found the vent pipe had come loose on the inside and was putting a bunch of lint on the inside. I cleaned out the inside of dryer and reattached the vent. Tested dryer and its working great. Temperatures were cycling between 230F and 120F with vent disconnected and spiked up to 250F before I shut it off. The vent needs to be cleaned before they use the dryer. Dryer is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDZ600TW1
Near Monticello, MN 55362
Matt
Job Details: 07/13/2021
"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. . Customer approved repairs. Installed new heating element and tested. Dryer is now heating great. Dryer is now fixed. ; used 1 WP8544771 (LONG ELEMENT) from stock"
We serviced a
AMANA REFRIGERATOR
Model SBD21VPSE
Near Minneapolis, MN 55411
Nate
Job Details: 07/13/2021
"Not dispensing water or making ice. Copper water line was actually cut off. She had a plumber coming out who will install a new line. I did confirm that the valve humms when you press water dispenser, and I cycled Icemaker and it cycled perfect, so customer should be good to go after water is hooked up. ."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW1
Near Minneapolis, MN 55427
Seth
Job Details: 07/13/2021
Bangs in spin. I ran unit empty and tested the spin and found no issues. I tripped the sensor and unit stopped and restarted as designed. No issues found. I recommend customer rebalance the load manually when this banging occurs.
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Albertville, MN 55301
Phillip
Job Details: 07/13/2021
The fridge is not defrosting and the fan is hitting the ice and is causing the fan to fail. Im ordering and replacing the fan and control board. ; ordrd 1 WR55X37006 (Control board) and 1 WR60X26866 (Fan motor)
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055YEM00
Near Minneapolis, MN 55416
Seth
Job Details: 07/13/2021
Customers complaint was the refrigerator discharges water occasionally. Upon arrival and inspection I found the unit was affected by service bulletin about the duckbill getting plugged in the back. I remove the duckbill and cleaned it as well as cut a notch in it. I removed the evaporator cover and clean thoroughly. When cleaning the drain hose I found a whole host of buildup. I cleared it out and tested by pouring a 4 ounce glass of water down the drain. It drained perfectly.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED8500SR0
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customer complaints the dryer is squealing when the drum tumbles. Upon arrival inspection I found the idler pulley was heavily worn and making a noise. I replaced it with the new design her whirl pool and it quite it down immediately. The dryer is now fixed.; used 1 279640 (ROLLER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDXOS
Near Minnetonka, MN 55345
Seth
Job Details: 07/13/2021
Customers complaint with the fridge its not cooling. Customer also note the evaporator fan in the freezer is loud. Upon arrival and inspection I found very little frost pattern after 20 minutes of watching the evaporator. Sealed system issuet
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Wayzata, MN 55391
Seth
Job Details: 07/13/2021
Customers complaint with the dishwasher is the racks are rusting and tines are falling off of it. She also complains unit leaked one time and the UI intermittently will only allow one selection type. Upon arrival and inspection I found heavy sudding from contamination inside the dishwasher when I test ran it. Its obvious there is a button that sticks intermittently on the UI and it needs to be replaced. The racks indeed are rusty and tones have fallen off. . Parts needed are a black console you are assembly and upper and lower racks.; ordrng 1 WPW10021710 (Console)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Shakopee, MN 55379
Paul
Job Details: 07/13/2021
Complaint was unit not heating. Hi limit was tripped reset and tested issue fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5200VQ2
Near Shakopee, MN 55379
Paul
Job Details: 07/13/2021
Complaint was unit not running. Needed new lid switch. Issue fixed. ; used 1 WP8318084 (LID SWITCH) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBS
Near Shakopee, MN 55379
Paul
Job Details: 07/13/2021
Complaint was Water leaking Had a plugged defrost drain. Cleared issue fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET16JKXDW02
Near Chanhassen, MN 55317
Paul
Job Details: 07/13/2021
"Handle wasnt correct. To long and we need mounting caps. Please research parts to get correct handle and caps. ; saved tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model DBVH520GJ2WW
Near Eden Prairie, MN 55346
Paul
Job Details: 07/13/2021
Installed part and tested issue fixed.
We serviced a
GE REFRIGERATOR
Model PGCS1PJYASS
Near Minnetonka, MN 55345
Paul
Job Details: 07/13/2021
"No compressor functions at all, Installed inverter board and tested issue fixed. Compressor turns on now."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8600YW1
Near Excelsior, MN 55331
Paul
Job Details: 07/13/2021
"Installed parts and tested with Med load, issue fixed."
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Victoria, MN 55386
Paul
Job Details: 07/13/2021
"Complaint was leak error, brother was house sitting wile owners were in hospital having baby, And this happened to him.Pulled unit out and tested for 30 minutes no leaks found But lots of suds, Told customer its a soap issue."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model WOD51EC0AS04
Near Minnetrista, MN 55375
Paul
Job Details: 07/13/2021
Installed parts and tested issue fixed.
We serviced a
KENMORE DISHWASHER
Model n/a
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
Customer approved estimate. Replaced upper rack adjuster kit. Tested and rack now slides in and out and no longer falls down. Dishwasher is working good.; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC200XW3
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
"Breaker was off for dryer. Turned on breaker and dryer motor tumbles but no heat. Tested electrical at outlet and at terminal and is missing 120v for heater element.Needs to be transferred to electrician.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0ES1
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
Replaced control board and oven temperature sensor. Tested and oven preheats and reaches correct temperature.
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES1
Near Minneapolis, MN 55438
Delton
Job Details: 07/13/2021
"Found that the evaporator drain was clogged and not draining and then would freeze over and then back up and leak onto bottom of freezer. There is a new drain kit part to fix this problem. Replaced with new kit, tested and refrigerator now drains and no longer leaks.; used 1 W10619951 (EVAP P TRAP) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Burnsville, MN 55306
Delton
Job Details: 07/13/2021
"Found that tub is stripped so motor will spin but tub will not. Cost of tub, hub, splutch.-."
We serviced a
KENMORE STACKED DRYER
Model 110.975716
Near Apple Valley, MN 55124
Delton
Job Details: 07/13/2021
"Making loud squealing sound. Found that idler wheel is worn out. Replaced idler wheel, tested and dryer is running quiet and working good.; used 1 279640 (ROLLER) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13093N410
Near Eagan, MN 55122
Delton
Job Details: 07/13/2021
"Dishwasher not drinking. Found that the drain pump not running, just humming. Found that there was broken glass inside drain pump. Removed debris and found the 1 fin was chipped/worn out from glass but now drains but is a bit noisy due to fin. .Drain pump part#"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF384GSA
Near Elk River, MN 55330
Phil
Job Details: 07/13/2021
The BR burner does not get hot. We stock the switch- part number is 316436000. Ordered a burner. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2844LF7
Near Albertville, MN 55301
Matt
Job Details: 07/13/2021
"Customer complaint is, FREEZER NOT WKG- BOTTOM DRAWER- FORMS ICE LAYER ON BOTTOM- DRAWER GETS STUCK. Inspected and found the defrost drain was plugged. Quoted customer . to defrost freezer and clean out drain. Customer approved work. Defrosted evaporator drain pan and cleaned out drain. Tested and drain is working great. Refrigerator is now fixed."
We serviced a
MAYTAG RANGE- GAS
Model MGR6775BDS
Near Maple Grove, MN 55311
Seth
Job Details: 07/13/2021
"I replaced the failed control board and tested the range. There was no power on the inside of the cavity to the igniter so I traced the wires and found a failed wire connection. Repaired the wire connection, igniter would get hot but not draw enough amps to open the gas valve. I replaced the ignitor and Tested. The top oven is now working as designed."
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDBDA
Near Medina, MN 55340
Seth
Job Details: 07/13/2021
"Dispenser does not work, I took at look at dispenser and found it was mechanically working. The lever switch is good but unit does not dispense. The UI and control board for the dispenser is one unit. Jenn-Air Fridge Dispenser Display Panel w/ Board, Black 67001552 there are other electrical issues on this fridge interior FF lights and other little details the customer mentioned while I was onsite. . ; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 79571323411
Near Minneapolis, MN 55442
Seth
Job Details: 07/13/2021
Customer complains the freezer is not freezing fridge seems OK. Upon arrival inspection I found a LG made Kenmore French door French. All the fans were running and compressor was too but it was not cooling. This unit has a manufactures defect I advise the customer to work with Sears and LG directly as this compressor has had an extended warranty and unit is under seven years old.
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD95HEDW0
Near Minneapolis, MN 55410
Nate
Job Details: 07/13/2021
"Dryer squealing. Found a bad idler pully. Replaced, vacuumed and oiled dryer and rollers. Runs great now, very quiet. ; used 1 279640 (ROLLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU018DWTQ0
Near Minneapolis, MN 55410
Nate
Job Details: 07/13/2021
"Not filling with water. Bad inlet valve. Replaced, fills and circulating great now. Nice family."
We serviced a
WESTINGHOUSE REFRIGERATOR
Model MRT13CRBW2
Near Wayzata, MN 55391
Phil
Job Details: 07/13/2021
The firgde door does not seal right and the bottom shefl and bottom bin are cracked. (by FW)
We serviced a
ROPER WASHER TOP LOAD
Model RAS8245EQ1
Near Minneapolis, MN 55426
Phil
Job Details: 07/13/2021
"7/13/21 15:50: PW rspndd 7/13 TUE, Washer will not spin at all. It sounds like something is in the drain pump. Part number is WP3363394 (by FW)"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGB6300PW0
Near Osseo, MN 55311
Phillip
Job Details: 07/13/2021
"The dryer were here for a while and the longer ran the gas coils were not open. I also found the rear rollers were falling apart and making a lot of noise. I installed the new gas coil and the dryer rebuild kit. It is working great now.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model ??
Near Eden Prairie, MN 55347
Phil
Job Details: 07/13/2021
The FR burner flame will go out when the burner is set to medium heat. It appears the burners needs to be disassembled and cleaned. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Otsego, MN 55330
Matt
Job Details: 07/13/2021
"Customer complaint is, ICE BUILD UP IN FREEZER BY A VENT AND THEN LEAKING AND DRAWER FOOD FREEZING ALSO. Inspected and found frost around the fan vent in the freezer. Disassembled freezer and the evaporator looks great. Ran refrigerator through service diagnostic mode and everything tested good. Im not sure why this frosted over, maybe the doors were not shut all the way. Otherwise refrigerator tested good. As I was leaving, customer did say they were having trouble with the door closing all the way. Door was closing and sealing great for me."
We serviced a
KENMORE REFRIGERATOR
Model 253.569436
Near Minneapolis, MN 55406
Phil
Job Details: 07/13/2021
The freezer is not cooling enough. The ice is melting and freezing togther. The bottom part of the evap isnice and clear but their is a large ice block on the upper part of the evap. (by FW)
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Phil
Job Details: 07/09/2021
The customer gets a batch of every ice evry few days. The temp in the freezer was at 2 degrees. ordered a new icemaker. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Minneapolis, MN 55422
Nate
Job Details: 07/09/2021
"Water has been leaking from the dishwasher into the basement. Found water has been leaking for a while now from the drain line, as well as the circulation pump motor. The seals have broken down on the motor allowing the water to come through. Quite a bit of damage to the wooden floors underneath the dishwasher and to the sheet rock behind it. I uninstalled the dishwasher and took off the parts that were bad so that the customer can have those When they submit to homeowners insurance for the damage. Quoted the customer for a new drain line and circulation pump but with it being pretty old they are going to buy a new one."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD9400SU0
Near Monticello, MN 55362
Matt
Job Details: 07/09/2021
"Customer complaint is, QUIT DRYING BUT DOES TUMBLE. Inspected and tested. Found the thermal fuse had failed. Installed new fuse and tested. Dryer is now heating, but is getting to hot. Temperatures spiked really quickly over 250F when I tested it and I had to shut it off. Dryer is acting like the vent is bad. I cant check the vent on the outside because it comes out on the roof, but I could see the opening had a lot of lent in it. Dryer is now fixed. Advised customer to not use dryer until the vent has been looked at. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG DISHWASHER
Model LDT5678SS
Near Victoria, MN 55386
Phil
Job Details: 07/09/2021
The unit is getting an AE error code. AE indicates there is water in the bottom of the unit. See email. (by FW)
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FWSB6600FS0
Near Becker, MN 55308
Matt
Job Details: 07/09/2021
"Customer complaint is, LEAKS & IS EXTREMLY LOUD. Inspected and found its leaking from the tub seal onto the transmission. Transmission sounds like a jet engine when spinning. Transmission has failed. Not covered by homesmart."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details: 07/09/2021
Found that fan blade itself is worn out. It is secure for awhile then it will get loose and make noise then fall off. Ordering fan blade and rescheduling.; ordrd 1 W11204896 (Evaporator fan blade)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Mound, MN 55364
Seth
Job Details: 07/09/2021
"I replaced the failed drain pump, bypassed the new blockage in the first of 3 sections of hoses. Unit now drains awesome. I replaced the broken dispenser and tested the dishwasher it is now fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSH
Near Big Lake, MN 55309
Matt
Job Details: 07/09/2021
"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Installed new board and overlay. Tested oven and its working great. Oven is now fixed."
We serviced a
GE STACKED WASHER
Model GFW450SSK0WW
Near Minneapolis, MN 55447
Seth
Job Details: 07/09/2021
E29 error is back as well as the rear bearing is loose there is 1/8in play in the spin drum. Tenant was not home and owner declined repairs he will replace the unit.
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1WW
Near Plymouth, MN 55446
Seth
Job Details: 07/09/2021
"Loud when running. Transmission is failing unit is very loud."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 07/09/2021
"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Installed new board and tested. Dishwasher ran for a half hour and was working great. Dishwasher is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM2455HW
Near Minneapolis, MN 55442
Seth
Job Details: 07/09/2021
Customers complaint is washers loud during spin and has been making a funny noise. Upon arrival inspection I found the spider is broken and has play in the spin drum. ; saved tckt
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB855DC3
Near Elk River, MN 55330
Matt
Job Details: 07/09/2021
"Customer complaint is, MOVES AROUND DURING SPIN CYCLE, OFF BALANCE. Inspected and found the washer had a off balance error and a overloaded error. Ran washer through service diagnostic cycle and everything worked great. I put a load of towels on and ran it through a rinse and spin and everything worked perfectly. It filled, agitated, drained and spun out great. Im pretty sure there was just to big of load, or it just had gotten off balance. Washer is operating normal for me."
We serviced a
WHIRLPOOL RANGE- GAS
Model SF362LXTT0
Near Elk River, MN 55330
Matt
Job Details: 07/09/2021
"Customer complaint is, CLICKS BUT WONT START- OVEN WONT LITE. Found that the oven was never switched over to natural gas. Quoted customer $80. to switch over. Customer approved repairs. I found the conversion cap for the natural gas side is broken off. I was able to adjust the orifice and now its working. I cant find the conversion cap separate from the valve. Part number WPW10293048."