We serviced a
KENMORE DISHWASHER
Model 16879000
Near Sartell, MN 56377
Brandon
Job Details: 03/01/2024
"Customer states the dish washer is not draining.Cleaned out the drain hoses the unit still sounded like it struggled to pump the water out. Let customer know a price and the customer approved, pulled unit out and removed the drain pump got some debris out. Cleaned the drain lines again. Found the unit leaking on the left side where it fills with water. Informed the customer and the customer said it was ok to clean it off and put it back together. he is planning on replacing the unit soon"
We serviced a
LG REFRIGERATOR
Model LFC24770ST
Near Chanhassen, MN 55317
Adam
Job Details: 03/01/2024
Install new rollers now unit is working properly
We serviced a
AMANA REFRIGERATOR
Model ABB1924WEQ0
Near Saint Joseph, MN 56374
Brandon
Job Details: 03/01/2024
"Customer states the refrigerator is leaking water and is not as cold as it should be.Checked and found the freezer had water leaking down the door. Removed the drawer and door.Removed the back cover and steamed, found the drain clogged, cleaned out the drain. Streamed out the ice. Put back together, unit started cooling correctly ."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Chanhassen, MN 55317
Adam
Job Details: 03/01/2024
Installed part. tested and everythings working properly
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near West Lakeland Township, MN 55082
Hyrum
Job Details: 03/01/2024
Customer states it leaks after about a half hour of running. Turned it on let it run for about a half hour. Took off the door panel and saw that there was suds. Potentially coming over the tub lip door. Didnt see any leaks under the sump or anywhere else just from the front of the door. Pour a little oil in the dishwasher. Adjusted rinse aid setting. Tip the dishwasher back just a little bit.instructed customer on what to do if it leaks again. As of right now seems to be that weve resolved this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Blaine, MN 55449
Phillip
Job Details: 03/01/2024
The fridge ice maker failed and the freezer defrost thermostat failed. I replaced both parts today. I advised the customer to wait 3-24 hours for to make ice.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Saint Paul, MN 55119
Delton
Job Details: 03/01/2024
"Replaced all listed parts, tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
LG REFRIGERATOR
Model LFXS28566S
Near Waconia, MN 55387
Adam
Job Details: 03/01/2024
"Customer complaint is unit start getting warmer and warmer. Hooked up pressure gauges and found its reading as a restriction. Removed capillary tube from filter and found that was plugged right there. Removed filter dryer blasted nitrogen through it. Put new filter in vacuumed, held pressure under 300 ?m. Filled with cracked amount of Freon tested units working properly now."
We serviced a
BEKO DRYER
Model 7185881600
Near Minneapolis, MN 55436
Nate
Job Details: 03/01/2024
"The drum was locked up, but when we arrived, the dryer was working properly. We took it apart enough to access the internals to look for anything out of the ordinary (or signs of a problem) but could not find any issues. Belt was good. Motor good. Nothing in blower wheel. Rollers good. Looks like motor possibly got overworked and stopped due to overheat."
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near Saint Paul, MN 55116
Hyrum
Job Details: 03/01/2024
0511 Sealing006368670512 Nut10024356Leaking from zeolite container seal. Discovered seal nut was cracked. Need replacement parts. Ordered parts from marcone ; ordrd 1 10024356 (Seal) and 1 00636867 (Nut)
We serviced a
LG DISHWASHER
Model LSDT9908SS
Near Hopkins, MN 55305
Adam
Job Details: 03/01/2024
Customer is complaint noise during. Put unit in test mode found that the motor is extremely loud and weak. Will need new motor assembly ordered part and rescheduled.; ordrd 1 AGM30016301 (Motor)
We serviced a
LG DISHWASHER
Model LDP6810SS
Near Minneapolis, MN 55422
Nate
Job Details: 03/01/2024
Replaced bad case assembly and inlet hose. Parts abq76120501 and mej63424801. Dried up all the water that had leaked out from the hoses that were broken. Reinstalled dishwasher and ran it and no leaks now. Runs great. ; schdld next appmnt for 3/5 TUE !
We serviced a
ASKO++ DISHWASHER
Model DFI664.U
Near Eden Prairie, MN 55344
Adam
Job Details: 03/01/2024
Customers complaint is screen went completely black and was Unresponsive. They went out of town for a week and came back and now its working. Tested everything. Everythings working properly at this time was getting some moisture through the seal. Theres a service bulletin for this issue and you need to replace the seal and get the new UI board. Added a bluebook quote to file. Explained to customer diagnosis and that the office will give you a final quote to make sure parts are available and no price changes.; saved tckt
We serviced a
BEKO WALL OVEN++
Model WOS30100SS
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/01/2024
"Customer states that it is burning food and then the temperature is dropping and really inconsistent. Turn the machine on And placed my temperature sensor inside. Temperature of the oven was about a hundred degrees hotter than the oven display was showing. Oven got as hot as 483 degrees. Then cycled to 343, then to 402, then dropped again. Called beko tech support, spoke wit Ed, they stayed it's likely a runaway temp sensor. Ordered part from marcone. ; ordrd 1 263410054 (Temp sensor)"
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55403
Nate
Job Details: 03/01/2024
"Leaking and giving AE error. Found some water in flood pan. Dried water out, found a bad valve. Quoted and ordered valve. ; ordrd 1 5221DD1001E (Water valve)"
We serviced a
LG WASHER
Model WM2277HS/01
Near Minneapolis, MN 55408
Nate
Job Details: 03/01/2024
"Has a bad bearing. Quoted for bearing/tub assembly. Ballpark of $1400. RJ please refund half of trip charge, approved by RM. I tried calling, knocking, etc to let him know but no answer, can someone try calling him to let him know we are refunding half of trip charge? ; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACPN/XAA
Near Minneapolis, MN 55444
Phillip
Job Details: 03/01/2024
The fresh food was very cold but the freezer is not cold enough. All fans working. I checked the pressure and food the lows for was minus 10 psi. I checked for leaks and found none. The fridge was just under charged. I added refrigerant. It happened while I was charging it and the relay failed. ; states that autho needed
We serviced a
GE RANGE
Model JB655SK7SS
Near Sauk Rapids, MN 56379
Brandon
Job Details: 03/01/2024
"Returned with board installed. Plugged in, the left number on the display did not come on, unplugged checked the board and connections and found not issues. Plugged in again and it worked all the functions worked."
We serviced a
BEKO WALL OVEN++
Model WOS30100SS
Near White Bear Lake, MN 55110
Hyrum
Job Details: 03/01/2024
"Customer states that it is burning food and then the temperature is dropping and really inconsistent. Turn the machine on And placed my temperature sensor inside. Temperature of the oven was about a hundred degrees hotter than the oven display was showing. Oven got as hot as 483 degrees. Then cycled to 343, then to 402, then dropped again. Called beko tech support, spoke wit Ed, they stayed it's likely a runaway temp sensor. Ordered part from marcone. ; ordrd 1 263410054 (Temp sensor)"
We serviced a
SPEED QUEEN DRYER
Model ADE6HRYS178TW01
Near Cottage Grove, MN 55016
Delton
Job Details: 03/01/2024
Drum runs as soon as it is plugged in and control will beep continually. Canceling cycling will not stop and touch panel is not responsive. Found that the relay is stuck on the board always supplying power to motor. I tapped the relay on the board and motor stopped and dryer resumed working correctly.Needs new control board. Ordering part and rescheduling.; ordrd 1 D518191 (Control board)
We serviced a
GE RANGE
Model JBS07 M1WW
Near Saint Paul, MN 55104
Delton
Job Details: 03/01/2024
"Front right coil would get stuck on high even when set at 3 or 4. Replaced infinite switch. Tested and is working correctly now.; saved tckt , states that autho needed"
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Blaine, MN 55434
Phillip
Job Details: 03/01/2024
The dryer takes long to dryer and shuts off early. I tested the air flow and found its poor. I disconnected the duct and its perfect. The duct vents under the desk. Someone needs to come out and clean it right. ; saved tckt
We serviced a
SAMSUNG WALL OVEN++
Model NV51K7770DS/AA
Near Blaine, MN 55449
Phillip
Job Details: 03/01/2024
While the oven is heating the display goes blank/dead and sometimes they have to reset power. No fault codes. I need the parts listed below. DE94-03894B control board DG94-01617A-display board; states that autho needed
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Woodbury, MN 55129
Delton
Job Details: 03/01/2024
"Washer was full of water and unplugged when I got here. Customer said that it was stuck on soak option and wouldnt advance even after she canceled cycle and unplugged washer.I plugged in washer and pushed and held cancel cycle button and started spin cycle. It ran and drained out the water. I checked diagnostics and all functions are working. I ran cycle that customer normally uses and the washer fills, agitates, drains and spins. Washer is working good as im here.Customer will use as normal and call back if there is further issues.; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model FFGF3047LSF
Near Minneapolis, MN 55428
Nate
Job Details: 02/29/2024
"Complaint is that it doesnt get hot enough. Ran for 20 minutes, bake and broil work. Averaged 375 when set at 350. Recommended getting new thermometer."
We serviced a
SAMSUNG RANGE
Model NX58K3310SS/AA
Near Plymouth, MN 55441
Nate
Job Details: 02/29/2024
Takes a long time to heat. Found a bad bake igniter. Replaced igniter. Heats great now.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Minneapolis, MN 55412
Nate
Job Details: 02/29/2024
Takes a long time to heat. Found a bad bake igniter. Replaced igniter. Heats great now.
We serviced a
LG DRYER
Model NOTAVAILABLE
Near Rosemount, MN 55068
Delton
Job Details: 02/29/2024
"Found that the front rollers are worn out and shaking loudly. Also no heat du e to blower wheel bing full of lint. Customer approved estimate to replace front roller kit. Cleaned out dryer and replaced roller kit, tested and dryer is cycling heat normally and is running quiet. Dryer is working good
We serviced a
LG DRYER
Model DLG7301VE
Near Rockville, MN 56369
Brandon
Job Details: 02/29/2024
"Customer states the dryer is not drying.Cycled and tested. Cleaned out the inside of the dryer. Tested and found power going to the igniter the igniter was not coming on, quoted the customer a new igniter, customer approved, installed cycled and tested the igniter is coming on, the dryer is now heating like it should."
We serviced a
KENMORE REFRIGERATOR
Model 79575043610
Near Excelsior, MN 55331
Adam
Job Details: 02/29/2024
Installed new icemaker from last diagnosis once installed tested made sure it wasnt leaking. Everythings working properly.
We serviced a
SPEED QUEEN DRYER
Model ADEE9RYS177TW01
Near Stillwater, MN 55082
Hyrum
Job Details: 02/29/2024
Customer stated that one time it was making a squeaking humming sound during the cycle. Opened up the machine and checked for any sort of rubbing or other problems. Didnt see anything. Close the machine back up and ran the machine through a whole cycle with a load of laundry provided by the customer. did not detect any issues as it went through the cycle. Everything sounded normal. Customer stated that this issue happened only one time and has happened in the couple of loads Theyve done since. Right now the machine looks perfect to me.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shakopee, MN 55379
Delton
Job Details: 02/29/2024
"Replaced motor and belt, tested and no more squealing noise. Tested and washer is working good."
We serviced a
BEKO DISHWASHER
Model 7620809580
Near Saint Paul, MN 55119
Hyrum
Job Details: 02/29/2024
"Because there states the dishwasher stopped draining and then gave an 801 error code. Upon arrival found a bunch of water in the basin under the tub. Dried it up and tried to run the machine. Didnt see any leaks at this time. Tried to cancel out of the cycle, and the machine would not drain Took the drain hose off and discovered the drain pump was clogged up really bad took the pump off, cleaned it and reassembled the machine now it drains a lot better. The machine must have been not draining and then overfilling and then the front water was spilling over the front into the basin. Ran the machine and it seems to be working great now"
We serviced a
ELECTROLUX WASHER STACKED++
Model EFLW317TIW2
Near Minneapolis, MN 55407
Nate
Job Details: 02/29/2024
Replaced defective motor control unit and made sure wiring had continuity. We re-did the wires to make them extra secure. Washer runs great now.
We serviced a
GE DRYER
Model DDSR475GT4WW
Near Saint Paul, MN 55104
Delton
Job Details: 02/29/2024
"Found that the rear bearing sleeve is worn and front glides are worn out causing squeaking. Customer approved estimate. Replaced bearing and front glide kit. Tested and dryer runs quiet and is working good.
We serviced a
GE DISHWASHER
Model GPT225SGL0BB
Near Saint Paul, MN 55107
Hyrum
Job Details: 02/29/2024
"Upon arrival, user interface was black and non responsive. Took panel off bottom and saw service led on main control lit solidly, took off door panel to inspect UI and found the wire was really tight and under a bit of tension causing it it to possibly pull away from the connection intermittently. Adjusted it so it was not so tight and seems to be working fine now. Reassembled machine and tested. Works great now."
We serviced a
GE WASHER
Model GFW650SSN0WW
Near Buffalo, MN 55313
Matt
Job Details: 02/29/2024
UNIT IS NOT SPINNING. Found the inverter board has failed. Customer approved repairs. Installed new inverter board and tested. Washer is working great. Washer is now fixed.
We serviced a
GE DRYER
Model NONE
Near Waconia, MN 55387
Adam
Job Details: 02/29/2024
Customer complaint is unit not heating. Remove the top cover let unit run. I can see the igniter glow but never ignite. Looking like we have bad coils. quoted customer bluebook for new coils. installed new parts- once installed test in multiple times and its working properly.
We serviced a
LG DRYER STACKED++
Model DLHC1455W
Near Richfield, MN 55423
Nate
Job Details: 02/29/2024
"Dryer not heating and running for hours on end. Checked junction box. 210 at outlet and junction box. Cleaned lint screens. Still didnt heat. 4 ohms black to brown, and 3 ohms black to blue. 2.6 ohms brown to blue. We ran the dryer for 10 minutes and it went up 15?. We put it through full test mode and there are no error codes. The compressor and cooling fan and all components run correctly. We explained to tenant that they should not use dryer sheets because of how it comes up the filters and prevents moisture from exiting the dryer.we also told them not to use the shower when they have the dryer running because the dryer will suck in all that excess moisture.
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Minneapolis, MN 55416
Nate
Job Details: 02/29/2024
Customer noticed the dryer wasnt heating and cleaned out the vents. Found open heating element. Replaced. Runs great and heats great.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Hanover, MN 55341
Phillip
Job Details: 02/29/2024
Today I replaced the ice maker. Working great now.
We serviced a
GE REFRIGERATOR
Model CFE28TSHGSS
Near Wayzata, MN 55391
Adam
Job Details: 02/29/2024
Icemaker is leaking out the back from last diagnosis needed a icemaker- installed part. Tested multiple times with smart HQ and unit is running properly now without leaking.
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC1
Near Eagan, MN 55123
Delton
Job Details: 02/29/2024
Found that the idler pulley is worn out causing loud screeching. Customer approved estimate. Cleaned out inside dryer of lint build up and replaced idler pulley. Tested and dryer now runs quiet and is heating and working good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Minneapolis, MN 55442
Phillip
Job Details: 02/29/2024
The ice maker had stopped making ice. Today the ice maker started working. I checked and the ice maker fault E2 lost position was stored. I tested the ice maker and it working.
We serviced a
KENMORE WASHER
Model 110.47561602
Near Minneapolis, MN 55413
Phillip
Job Details: 02/29/2024
The drain pump has failed. I replaced the drain pump and tested operation. Its working good now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SG/AA
Near New Brighton, MN 55112
Phillip
Job Details: 02/29/2024
"The temps had went back up and the 22c fan error came back. I replaced the evaporator cover with fan, the defrost sensor and the main control.
We serviced a
AMANA DISHWASHER
Model ADB1300AFW1
Near Fridley, MN 55432
Phillip
Job Details: 02/29/2024
Not draining very fast. The drain line check valve was pushed in. I pushed the check valve out. Not it drains good.
We serviced a
LG DISHWASHER
Model LDP6797BD
Near Plymouth, MN 55446
Matt
Job Details: 02/29/2024
"ERROR CODE AE. Customer said they had just opened the door to take something out, and then it gave the error shortly after. This is a leakage error. Its dry underneath the dishwasher and in the float area. I started a heavy cycle and watched it for over 30 minutes and its not leaking and testing good."
We serviced a
LG WASHER
Model WT7100CW
Near Otsego, MN 55330
Matt
Job Details: 02/29/2024
WON'T COMPLETE THE CYCLE - ERROR 22 OR 1E. 1E is a water supply issue. I started a speed wash cycle and the cold water is just trickling in. I removed the cold water line from the back of washer and the filter is plugged. I cleaned out filter and reassembled. Tested and its filling great with cold water now. Washer is now fixed.
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Elk River, MN 55330
Matt
Job Details: 02/29/2024
"NOT HEATING. Customer said it seems to be heating later in the cycle. Customer is using timed dry, but the eco dry is on and you have to manually turn it off. I started a timed dry with the eco off and its heating, just climbing really slow. This has the heating element with 2 coils. One of the coils has failed. Installed new heating element and tested. Dryer is heating great and cycling between 205F and 120F. Dryer is now fixed."
We serviced a
SUBZERO++ REFRIGERATOR
Model 700BFI2
Near Saint Joseph, MN 56374
Brandon
Job Details: 02/29/2024
"Returned, found the icemaker was not working, rotated the switch for the ice maker. Removed the drawers and tracks, removed the back cover removed the switches and turned it around. Looks like there was tape on the switch at one point. After switching around the and shutting the bottom drawer the unit went into harvest. Removed the water and small cubes so it would not over fill.
We serviced a
BOSCH OTHER
Model TKN68E75UC/04
Near Shakopee, MN 55379
Delton
Job Details: 02/29/2024
"Getting Error 8 when trying to start coffee maker. Found that the slide in tray has broken tab that hits the switch to let machine know that tray is in place. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 00444399 (BRACKET, INSTALLATION)"
We serviced a
WHIRLPOOL RANGE
Model RF378PXGQ1
Near Maple Grove, MN 55369
Phillip
Job Details: 02/29/2024
The oven shuts off. While heating it shuts off. It will need the main control 6610157. I was unable to find the part. Please research and contact the customer. Also needs door trim pieces that are broken 8184859. I ran the self clean and the door would not lock and fault f5-e2 came up. Needs the door latch WPW10107830Needs 3 parts total. ; saved tckt
We serviced a
LG REFRIGERATOR
Model LFXC22526D
Near Saint Paul, MN 55105
Adam
Job Details: 02/29/2024
Showed up at house was told they canceled but we have no record of them canceling. Please get paid for trip ; states that autho needed
We serviced a
ASKO++ DRYER STACKED++
Model T411VDWU
Near Buffalo, MN 55313
Brandon
Job Details: 02/29/2024
"Returned and checked the unit, found the drum would not turn. Disassembled and cleaned both felt seals on the front and the back. Both had lint and debris in them. The front seal almost had mud or dirt ground into the seal. Cleaned all the lint out. The customer said the dryer had not work for them but it worked for the dog sitter. Did cleaned out the lint trap with water and informed the customer to wash it out frequently. ; snapped 5 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Apple Valley, MN 55124
Delton
Job Details: 02/29/2024
Found that lid lock is not always unlocking and gets stuck. Needs new lid lock. Ordering part and rescheduling.; ordrd 1 205222 (Lid lock)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Ffsc2323ts0
Near Otsego, MN 55330
Matt
Job Details: 02/28/2024
"ICE MAKER IS NOT MAKING ICE. In diagnostics mode, ice maker passed the twist tray and ice level sensor test, but would not fill with water. I get water at the back of refrigerator were it goes into the ice room. The line is frozen on the ceiling. I tried defrosting it with my steamer, but I cant get it defrosted completely. I advised customer that they need to unplug refrigerator for at least 24 hours so it can defrost on its own."
We serviced a
LG DRYER
Model DLG3744S
Near Wayzata, MN 55391
Adam
Job Details: 02/28/2024
Customer had a home inspection and they detected higher CO levels in the dryer area. Theyre also was a leak outside of the house right next to the dryer. I ran the dryer for 20 minutes while working on the dishwasher. All I can smell is just the heating element dryer smell. No smell of gas. couldnt find anything with a bubble solution.I am pretty sure it was just sucking in the gas leak from outside or getting a smell from that or reading. All is good
We serviced a
GE DISHWASHER
Model GSD5940F00SS
Near Minneapolis, MN 55405
Nate
Job Details: 02/28/2024
"Not draining. Took out filter and cleaned out debris. A tooth pick, sticker, and other stuff. Made sure dishwasher drains great now. No obstructions where drain line connects to plumbing.
We serviced a
LG WASHER STACKED++
Model WM3270CW
Near Minnetonka, MN 55345
Adam
Job Details: 02/28/2024
"Customer is complaint is drain pump making noise. Units not draining properly and making noise. This is a stacked unit was able to slide the dryer back enough and take the front off to get to the drain pump. Unit has a drain pump quoted bluebook customer approved, installed part after it was installed tested multiple times for leaks and working properly. Unit is now draining good
We serviced a
SPEED QUEEN DRYER
Model ADG4BRGS116TW01
Near Farmington, MN 55024
Delton
Job Details: 02/28/2024
Replaced front bulk head assembly. Tested and no more grinding metal on metal. Dryer is working good.
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Lakeville, MN 55044
Delton
Job Details: 02/28/2024
Found that the water tower inside lock nut was loose and leaking down side into drip pan causing leak error. Doesnt seem broken- I took out dishwasher and added some sealant to make sure locknut wont get loose.Tested and no more leaks. Dishwasher is working good.
We serviced a
MIELE** DISHWASHER
Model G2470SCVI
Near Wayzata, MN 55391
Adam
Job Details: 02/28/2024
Customer complaints is getting an F 11 error code. Verified complaint started a normal cycle right away. Got the F11 code. Which is a drain issue. Remove the filter. It was dirty cleaned out the filter. Also accessed the drain pump and found some junk in there. Vacuumed out cleaned inside of the unit very well. reassembled and tested now draining and sounds good. No parts needed at this time. Everythings operating correctly.
We serviced a
GE MICROWAVE
Model JVM3160DF8WW
Near Minneapolis, MN 55416
Nate
Job Details: 02/28/2024
Replaced bad UI. Cleaned all the grease out behind the control panel and vent cover. Works great now.
We serviced a
WHIRLPOOL DRYER
Model LER3624E00
Near Minneapolis, MN 55423
Nate
Job Details: 02/28/2024
"Dryer heating but not drying clothes until 2 or 3 cycles. Found the dryer vent full of wet lint. Photo attached. Did a dryer vent cleaning. Also, dryer full of lint. Lint caked on vents inside dryer. Did a full dryer cleaning, also took off broken roller clips and cleaned shafts and oiled them. Installed new clips. Runs and heats great now."
We serviced a
WHIRLPOOL WASHER
Model WPWASHER
Near Saint Paul, MN 55105
Hyrum
Job Details: 02/28/2024
"Machine was making a kind of squeaking, rubbing noise upon arrival. Opened it up and found a little bit of melted plastic had gotten into the splutch was making a noise. Trimmed the melted plastic off and put it back together. Also noticed that the dogs were basically worn away entirely. Replace those at this time as well. Tested and now everything seems to be working great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYM2
Near Saint Paul, MN 55117
Hyrum
Job Details: 02/28/2024
Customer states that its not drying at all ever and it doesnt seem to be doing a very good wash. Opened up the machine and tested for power going to the heater. Heater seem to be getting power tested through the heater and it was open. Went ahead and picked up the part from Dey. Installed new heater and tested. Everything looks good now
We serviced a
WHIRLPOOL WASHER
Model WFW9600TW01
Near Minneapolis, MN 55416
Delton
Job Details: 02/28/2024
Sweater got caught in door boot and twisted door boot off and ripped it. Checked and it runs ok. Needs new door boot. Customer approved estimate. Replace door boot and washer is working good.Suggested that the more items of clothing the better to balance out the load. Washer is working good.
We serviced a
FRIGIDAIRE DRYER
Model FDG648GHS0
Near Minneapolis, MN 55423
Nate
Job Details: 02/28/2024
"Leads on igniter were fused together, causing the gas valve to open with unit in standby. Also, this caused the drum to remain tumbling with door open.Repaired igniter leads, dryer is now working, heating and functioning as it should.
We serviced a
KITCHENAID REF BUILT IN++
Model KBFN502EBS02
Near Wayzata, MN 55391
Adam
Job Details: 02/28/2024
Customers complaint not making ice. Found on arrival the bailing arm all the way up so it was turned off. Turned ice maker on by lowering the bailing arm. tested now unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Saint Paul, MN 55104
Nate
Job Details: 02/28/2024
Replaced bad sump assembly. Works great now.
We serviced a
SPEED QUEEN WASHER
Model AFN50FSP111TW01
Near Saint Paul, MN 55108
Delton
Job Details: 02/28/2024
"Found that the drain pump was clogged with undergarments. Removed debris, tested and is draining and working good. I recommended to use mesh garment bag for small items to prevent this issue in the future."
We serviced a
SAMSUNG DRYER
Model DV419AEW/XAA
Near Elk River, MN 55330
Matt
Job Details: 02/28/2024
NOT HEATING. Found the heating element was fried again. Installed new heating element under warranty and tested. Dryer is heating great and cycling between 210F and 130F. Dryer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Saint Joseph, MN 56374
Brandon
Job Details: 02/28/2024
"Customer states the washer is not washing like it used to.Cycled tested the unit and found it filling fine, customer states it goes through the cycles fine. Showed the customer the clean cycle on the machine and customer stated it they have never cleaned the machine since they got it. Customer has been using the normal wash function for every cycle. Customer will now start using the heavy duty option for stains and clothes that are extremely dirty."
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Avon, MN 56310
Brandon
Job Details: 02/28/2024
"Customer states the unit is making noise while in operation. Installed the parts provided, found the lower cover and belt in oil from the transmission. Cycled and tested the unit. Customer states the unit is still making the noise. Removed the ease plate and made sure that was not stripped out the wash plate is fine."
We serviced a
LG WASHER
Model WM8100HVA
Near Stillwater, MN 55082
Hyrum
Job Details: 02/28/2024
Customer had accidentally placed machine into wrong setting. Instructed them on how to turn it off and turn the machine on to check that it was running fine. Complete.
We serviced a
KENMORE WASHER
Model 110.26852500
Near Chaska, MN 55318
Adam
Job Details: 02/28/2024
"Call Tennant get complaint. They said sometimes it will not agitate or spin. And I think it might be going a little bit slower. I found that on my arrival that lid latch was not working by opening. It will not shut it off, so its always stuck on. Also is getting burnt wiring smell. Removed lid lock and found the lid. Lock is bad and actually burning up. Repair is under authorized amount. Installed part tested multiple times and working properly. Call tenant back explained what I found and locked the door behind myself.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116W01
Near Mound, MN 55364
Adam
Job Details: 02/28/2024
Install control board from last Diagnosis once installed tested multiple times and working properly.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW02
Near Big Lake, MN 55309
Matt
Job Details: 02/28/2024
"Customer complaint is, WATER FLOODED OUT OF MACHINE. Customer said it was coming out the bottom and was really loud. I removed the front panel and started a spin cycle and the drain pump is loud and its leaking from the top. Washer needs a new drain pump. Installed new drain pump and tested. Washer is working great and no leaks. Washer is now fixed."
We serviced a
AMANA DRYER
Model NGD4700YQ2
Near Coon Rapids, MN 55433
Phillip
Job Details: 02/28/2024
"The dryer is loud. I found the rear rollers are bad. I replaced the rear rollers and used the rebuild kit. The dryer sounds good now.
We serviced a
LG REFRIGERATOR
Model LFXS24663S/01
Near Saint Paul, MN 55109
Phillip
Job Details: 02/28/2024
I verified the compressor has failed. I replaced the compressor and the filter. I verified no leaks and recharged the system. Advised the customer to wait 6-8 hours for it to cool.
We serviced a
LG RANGE
Model LRG4113ST/00
Near St. Cloud, MN 56301
Brandon
Job Details: 02/28/2024
"Customer states the oven is not working on bake.Removed the covers and tested the igniter, found the igniter not working correctly, the amp draw was low. Replaced with new igniter. Customer showed me the igniter was replaced a year and one day ago. Pt# 5303935066"
We serviced a
CRITERION DRYER
Model CDE41N1AW
Near Apple Valley, MN 55124
Delton
Job Details: 02/28/2024
"Found that the thermal block shorted and melted the block and the plug in. I called JR and he said that it comes as a whole harness. Putting in pending autho to see if we can find another alternative. Would need new thermal block and 3 prong dry. (see pictures)In meanwhile customer had an old dryer in garage that they wanted hooked up until part could be found. I told them it would still need a new plug and customer approved estimate. To pay labor for me to move it and connect new plug. Also new duct. I did that until we can give them estimate.; used 1 CORD-3PRONGDRYER (DC3-30-6 PRONG DRYER CORD), and 1 DUCT-90 (E432 DE904 90 ELBOW) from stock"
We serviced a
GE RANGE
Model JB735SP5SS
Near St. Cloud, MN 56301
Brandon
Job Details: 02/28/2024
"Customer states there is a code for the power cord. Customer showed me when you shake the machine the problem goes away sometimes. Pulled the machine out and removed the back cover found the connections for the stove and the cord were tight. Ohmed out the cord and found no issues. Checked the outlet and found the voltage was all over. Suspect the issue is the outlet. Customer is going to Change the outlet. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LG RANGE
Model LSG4513ST
Near Saint Paul, MN 55104
Hyrum
Job Details: 02/28/2024
Convection fan running too slowly and the flame burning too high. Causing the back fan to warp. Need new convection fan motor.; ordrd 1 EAU62343001 (Fan motor)
We serviced a
GE REFRIGERATOR
Model GSS23GYPFCFS
Near St. Cloud, MN 56301
Brandon
Job Details: 02/28/2024
"Customer states the water dispenser is slow, the ice production is fine.Tested the water dispenser and it took almost 45 seconds to fill a drinking glass, removed the back cover and pulled out the valves. Removed the water line after the filter and tested it took about 15 seconds to fill. Removed dispenser line at the valve and tested the water coming out of the valve and is was slow at first then picked up speed dispensing water. Please order part WR57X30890. Informed the customer I suspect the issue is in the valve assembly. ; saved tckt"
We serviced a
GE DRYER
Model GTD33EASKOWW
Near St. Cloud, MN 56301
Brandon
Job Details: 02/28/2024
"Customer states the unit would not start, removed the back cover tested the switch (ok) removed the switch found the button broken need part # WE04X24719 start button. ; snapped 2 QuickPics, states that autho needed"
We serviced a
SCOTSMAN++ ICEMAKER++
Model DCE33A-1SSD
Near Saint Michael, MN 55376
Phillip
Job Details: 02/28/2024
Plugged it in and waited for it to make ice. After 45 minutes it had not dripped the ice. Turned it off and back on then the ice dropped. The ice was not evenly formed. I called tech line and he had me inspect the spinners. The model spinners were plugged. I cleaned the spinners and ran it again. Now its spraying water up with an even wide cone. I advised them to run it overnight and see what happens. I did not replace any parts. ; states that autho needed
We serviced a
GE DRYER
Model GTX22GASK0WW
Near Maple Grove, MN 55311
Matt
Job Details: 02/28/2024
BREAKER KEEPS TRIPPING. Found the ignitor is burnt out. Ordering new ignitor. ; ordrd 1 WE04X25996 (Igniter)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW98
Near Minneapolis, MN 55423
Nate
Job Details: 02/28/2024
"Fridge cools great, but when the range cook top is on, it often trips the breaker for the fridge and the range. Range is 240 VAC and fridge is on 120 outlet next to it. We ran all burners and could not replicate the issue. Compressor running, nothing shuts off. Inspected under cook top and there is nothing shorting out. Ran bake and with fridge compressor running nothing tripped. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ramsey, MN 55303
Matt
Job Details: 02/28/2024
"LOUD NOISE WHEN WASHER IS ON WASH AND RINSE CYCLE. Found the drive hub is stripped. I cant get the agitator off to replace the hub. This is going to need a major repair. I will need to cut off the agitator and were going to need to replace the gearcase part number W11454734, splutch part number W10721967, drive hub part number W10528947, agitator part number W10902814 and screw part number W10752187. Please schedule me 3 hours if I go back for this repair. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Elk River, MN 55330
Matt
Job Details: 02/28/2024
ER LD ON WASHER. Found the lid lock assembly is broken and is just hanging there. Ordering new lid lock kit. ; ordrd 1 205222 (Lid lock kit)
We serviced a
LG DISHWASHER
Model LDT6809SS
Near Roseville, MN 55113
Hyrum
Job Details: 02/28/2024
Machine was making a loud buzzing noise. Opened up the machine and discovered the main wash pump was the cause. Opened up the wash pump to see if anything was caught inside causing the noise but didnt find anything. Quoted customer for pump replacement at this time and they declined further repairs.; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8570SR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 02/28/2024
"The lights and the sound is not working on the flex door. It will need the flex middle door assembly with lights and speakers, the flex door main harness and the main rear control. I was unable to find parts on any part site. I added pics. ; snapped 6 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA
Near Blaine, MN 55449
Phillip
Job Details: 02/28/2024
"Frost all over the fridge ice maker,not making ice good in the freezer ice maker, the display fading and going out. Ice pipe freezes up, the ice fan not working. Water drips from the ice flap. It needs all the parts listed below. Auger motor assy-DA97-12540G Refer ice maker-DA97-15217AFreezer ice maker-DA97-07603BFreezer fill tube DA97-00209ZMain control-DA92-00384KDisplay panel-DA97-12675LFault codes 40e 33e; snapped 2 QuickPics, states that autho needed"
We serviced a
BERTAZZONI** RANGE
Model MAST486GDFSXT
Near Minneapolis, MN 55422
Phillip
Job Details: 02/28/2024
"The small oven cooling fan is rubbing but I dont see an obstruction. The front right foot is loose and will not adjust. It will need the small oven cooling fan and the front right foot. Will take 2 of us to install the new foot. The customer also showed me when All inc installed the range they bent the right side panel. Added pics ; snapped 8 QuickPics, states that autho needed"
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Saint Paul, MN 55105
Hyrum
Job Details: 02/27/2024
Connector came out of the unbalance sensor. Reconnected and secured. Machine ran through a spin beautifully.
We serviced a
DANBY FREEZER
Model DCF072A3WDB-6
Near Hanover, MN 55341
Phillip
Job Details: 02/27/2024
The thermostat was defective. I replaced the thermostat and now its running and cooling.
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Minneapolis, MN 55446
Adam
Job Details: 02/27/2024
Customers complaint is not making ice on arrival. There was ice in the bucket. He said he did add some from his icemaker down downstairs. There was some ice from that icemaker inside. The ice that was in the icemaker on arrival was only about a quarter full removed it went to test mode filled it completely full. No issues. Check for air codes. No air codes. Everything is working properly.
We serviced a
SAMSUNG DRYER
Model DVG45R6100C/A3
Near Eagan, MN 55123
Delton
Job Details: 02/27/2024
"No issue with door, dryer not tumbling but time is counting down. Found that thermistor is out of range and blew the high limit thermostat. Customer approved estimate. Replaced thermistor and high limit. Tested and dryer is cycling and heating good.