We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Eden Prairie, MN 55346
Phillip
Job Details: 02/14/2022
Customer stated unit wouldnt make ice but it dispensed water. Ran ice maker through test mode. There was ice in the maker on arrival but wouldnt dispense the ice. Replaced ice maker and filled with water and started to cycle. Did not use valve and water filter.
We serviced a
KENMORE DISHWASHER
Model 66513543N412
Near Eden Prairie, MN 55346
Phillip
Job Details: 02/14/2022
Customer top rack was falling. Replaced with kit. Everything is working great. Advised about different cleaning options.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Hopkins, MN 55343
Phillip
Job Details: 02/14/2022
We verified the CE error code. We tried to cycle the power but the CE was still there. We checked door switches and connections up front and it was good. We checked for the 12 Volts dc and 5 volts dc at the rear board to the front display board. We removed connections and reinserted connections. When the j14 connector was plugged in there was a small flash and now the whole display is blank but it does still cool. 5304531885 main control 5304528575 display; states that autho needed
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800B0
Near Minnetonka, MN 55305
Phillip
Job Details: 02/14/2022
"Had a light banging/rubbing noise when in spin mode. Noticed that top tub cover was rubbing on the front edge of frame. Front edge of frame was bent down and was rubbing. Squared edge of frame and bent back now its not rubbing. Ran through diagnostic test made sure everything else was good. saved tckt , states that autho needed"
We serviced a
GE RANGE- GAS
Model JGBS20WEA
Near Minneapolis, MN 55412
Phillip
Job Details: 02/14/2022
Wasnt lighting the gas. Igniter was faulty and wasnt heating. Was holding the gas valve open but igniter wasnt getting hot enough to light. Replaced igniter and now everything is operating the way it needs to. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PSHS6PGZBESS
Near Rogers, MN 55374
Phillip
Job Details: 02/14/2022
Customer stated no water was dispensing. Removed water supply line from fridge to test water pressure was a lot of pressure. Next we removed water line from valve which runs from supply through the filter and down to the valve. There was no water coming out. And also no water in the filter. No way to clean needs assembly needs to be replaced. WR17X22074. Also cleaned back of fridge coils was covered with dog hair ; ordrng 1 WR17X22074 (Water filter head assembly)
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG8416AAE
Near Eagan, MN 55123
Delton
Job Details: 02/14/2022
Replaced parts. Tested and dryer is working good. No more squeaks.
We serviced a
BIG CHILL REFRIGERATOR
Model BC19BFPLI1
Near Eagan, MN 55123
Delton
Job Details: 02/11/2022
"Found that this is a rebranded whirlpool. I ran test and couldnt find issues until i pushed back fridge then breaker popped. I checked compressor and jiggle compressor and shut off again. Found that compressor is shorting out.."
We serviced a
KENMORE REFRIGERATOR
Model 79571033010
Near Wayzata, MN 55391
Phillip
Job Details: 02/11/2022
Customer said freezer and fridge wasnt cooling. On arrival was completely warm. Compressor and all fans where running. Was a LG build and has a sealed system issue
We serviced a
GE MICROWAVE
Model PVM9179EK1ES
Near Elk River, MN 55330
Matt
Job Details: 02/11/2022
"Customer complaint is, NO POWER TO IT. Inspected and tested. Found the cavity TCO is fried. Quoted customer to install new TCO. Customer approved repairs. This is a convection microwave so the customer is going to remove it before I come back next week so they dont have to pay for a second guy. Part on order. ; ordrd 1 WB27X11094 (TCO)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG510S0AS2
Near Ramsey, MN 55303
Matt
Job Details: 02/11/2022
"Customer complaint is, DOESN'T KEEP TEMPS, ABOUT 30 COOLER. NEEDS TO BE CALIBRATED. Inspected and tested. Ignitor was just clicking the first three times I tried it. There was a pan in the drawer that was sticking up to far. I removed the pan and now its lighting the first time. Oven was cycling right at 350F when I tested it. The temperature offset was set at 0F. Oven is operating normal. I showed the customer how to recalibrate the oven if he needs to. If customer calls back with the igniting issue, we should order the igniter wire harness before we go back. Part number WPW10701462."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.286227
Near Plymouth, MN 55442
Matt
Job Details: 02/11/2022
"Customer complaint is, LEAKING WATER OR OIL. Inspected and tested. Washer was not leaking. I filled it, let it agitate and drain 2 times and it never leaked. Put a load of towels in it and tested it. Still no leaking. Washer is working great and not leaking for me. The drain hose dumps into the sink and the screen on it was about 90 percent plugged causing water to spray out of the sink. I removed the screen and showed the customer that they will need to replace it."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641182311
Near Apple Valley, MN 55124
Delton
Job Details: 02/11/2022
"Found that it there was broken wire to thermistor causing error. Customer approved estimate. Spliced wire, tested and washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 02/11/2022
"Customer complaint is, REFRIGERATOR IS FREEZING OVER. Inspected and tested. Found the FF compartment sensors are not in spec and not reading the temperature correctly. Needs new sensors. Parts on order. ; ordrd 1 DA32-00006R (Sensor) and 1 DA32-10104N (Sensor) and 1 DA32-00011C (Sensor)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0EB1
Near Saint Michael, MN 55376
Matt
Job Details: 02/11/2022
"Customer complaint is, LINGERING GAS SMELL WHEN THEY TURN OVEN ON. Inspected and tested. Oven is igniting great the first time. I dont smell anything. Oven is operating normal."
We serviced a
LG WASHER TOP LOAD
Model wt7200cw
Near Saint Michael, MN 55376
Matt
Job Details: 02/11/2022
"Customer complaint is, NOT SPINNING AND/OR WASHING THE WASHER SHOWED AN 'LE' CODE THE OTHER DAY AND NOW IS SHOWING A OE CODE. Inspected and tested. Washer is not draining. Vacuumed out water and removed drain pump and found a sock in it. Removed sock and tested washer. Washer is working great. Washer is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QW9B
Near Minnetonka, MN 55343
Phillip
Job Details: 02/11/2022
Complain noise was coming from back. Verify complaint. Condenser fan was making noise replaced fan and noise stopped.
We serviced a
AMANA REFRIGERATOR
Model ARS2661BS
Near Minneapolis, MN 55419
Phillip
Job Details: 02/11/2022
Checked water pressure by disconnecting main water supply and running water. Water pressure was good. Replace secondary water valve because testing week. Water pressure was still week will need primary water valve WP12544002. Also noticed the fridge door was sagging and needs closer kit R0181181; ordrd 1 WP12544002 (Primary water valve) and 1 R0181181 (Door closer kit)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW6700TUI
Near Chaska, MN 55318
Phillip
Job Details: 02/11/2022
Bearing was definitely making noise when even spinning by hand. Replaced bearing kit W10435302. Now everything thing is operating the way it should. ; used 1 W10435302 (CABRIO BEARING KIT) from stock
We serviced a
GE DRYER- ELECTRIC
Model GTD45EASJ2WS
Near Victoria, MN 55386
Phillip
Job Details: 02/11/2022
Dryer was getting power just wouldnt run on any cycle. Disassembled dryer and tested high limit thermostat and noticed it was blown also needs the other thermostat control. Ordered parts below and rescheduled for 2/16/22We04x25196 thermostat WE04X26139 high limit thermostat ; ordrd 1 We04x25196 (Thermostat) and 1 WE04X26139 (High limit thermostat)
We serviced a
DACOR COOKTOP- GAS
Model SGM304S
Near Victoria, MN 55386
Phillip
Job Details: 02/11/2022
The back to burners wouldnt spark when using there correct knob. If you turned on the gas for the back and us the front knobs to spark it would go on. So we had a good idea that the spark module is working good. And the knob switches where the issue replaced the all 4 switches and everything is working great.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FFFW5000QW0
Near Wayzata, MN 55391
Phillip
Job Details: 02/11/2022
"DOOR WON'T LATCH, BUZZING NOISE THAT DOOR IS OPEN. Replaced door latch 131763256. Everything is working great customer was super happy with everything. ; used 1 131763256 (Door lock) from stock"
We serviced a
LG MICROWAVE
Model LMV1813ST/02
Near Minneapolis, MN 55427
Phillip
Job Details: 02/11/2022
The new issue is the display is dim. We verified the issue and replaced the main control. The display is nice and bright and is no longer a issue. The microwave heats good.
We serviced a
AMANA RANGE- ELECTRIC
Model AER6603SFS1
Near Albertville, MN 55301
Matt
Job Details: 02/11/2022
"Customer complaint is, Oven is not heating up to temp. Customer said oven is heating, but seems to be about 20F on the cool side. I found it was about 10F on the cool side. I recalibrated the oven +10F and tested. Oven is cycling right around 350F. Oven is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS02
Near Eden Prairie, MN 55347
Delton
Job Details: 02/11/2022
"Replaced refrigerator door cams, tested and door now opens/closes smoothly. Refrigerator still cooling from last visit. Refrigerator is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details: 02/11/2022
"Replaced ice maker and customer had purchased new water filter, I installed filter. Tested ice maker and it cycles and fills. No leaks. Refrigerator is working good."
We serviced a
KENMORE DISHWASHER
Model 665.13193K901
Near Eagan, MN 55123
Delton
Job Details: 02/11/2022
"Not draining. Found that there was piece of glass was stuck in drain pump. Cleaned out water and debris, Tested and dishwasher is running and drains. Dishwasher is working good."
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDG8416AAE
Near Eagan, MN 55123
Delton
Job Details: 02/11/2022
"Found rollers, idler, belt and blower wheel are worn out. Need to order blower wheel. Ordering parts and rescheduling.; used 1 Y303836 (BLOWER), 2 12001541 (ROLLER), 1 WP6-3037050 (IDLER PULLEY), and 1 WPY312959 (BELT) from stock"
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE59J7630SW/AA
Near Rogers, MN 55374
Seth
Job Details: 02/11/2022
Hot surface indicator is stuck on. Failed dual burner was found. I quoted via bluebook they declined service. ; saved tckt
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Wayzata, MN 55391
Seth
Job Details: 02/11/2022
"Customer complains that the fridge and freezer are not getting to the correct temperatures. Upon arrival and inspection I tested the defrost system and found it was not functioning. I replaced the heater and the bimetal and it began to work perfectly. I defrosted the evaporator and checked for a water leak as the floor was buckled and found no leak. The fridge is now fixed. Note I let the customer know that they would need 24 hours before the unit would be called him back to normal temperatures in advised him 48 hours on the ice production.; used 1 WR51X10055 (DEFROST HEATER), and 1 WP10442411 (DEFROST BIMETAL) from stock"
We serviced a
LG REFRIGERATOR
Model LSC27937ST
Near Maple Grove, MN 55369
Seth
Job Details: 02/11/2022
"Customer complains that waterline broke it sprayed water all over behind the fridge. I found a 5/16 line that feeds the door through the back of the cavity and through the bottom of the cavity was very brittle and had broke. Replaced it with just stock 5/16 line and one 5/16 union. I turned the water back on looked it over found no leaks. Customer wanted to use 10 foot line so thats what we did and coiled it up just where the other coil had been previously. The fridge is now fixed; used 1 FITTING4 (5/16' JG FITTING), and 10 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00
Near Rogers, MN 55374
Seth
Job Details: 02/11/2022
I replaced the failed filter head and tested the water delivery system. The fridge is now fixed.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS2
Near Rogers, MN 55374
Seth
Job Details: 02/11/2022
I replaced the outer door and the door lined up much better and closes without lifting. The washer is now fixed.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW92HEFCO
Near Big Lake, MN 55309
Seth
Job Details: 02/11/2022
"Not spinning. Bent spin drum/spider, rotor and stator making physical contact when you spin by hand. I quoted tub assembly, rotor and stator. The customer declined repair.; saved tckt"
We serviced a
AMANA WASHER TOP LOAD
Model LW9203W2
Near St. Cloud, MN 56304
Seth
Job Details: 02/11/2022
I replace the failed motor and belt and tested the washer. Washer is now fixed
We serviced a
LG WASHER TOP LOAD
Model WT4870CW
Near Andover, MN 55304
Matt
Job Details: 02/10/2022
"Customer complaint is, ERROR CODE OE AND WON'T DRAIN. Inspected and tested. Found the drain pump has failed and also the water valve is leaking. Installed new drain pump and water valve. Tested washer and its working great. Washer is now fixed."
We serviced a
LG REFRIGERATOR
Model LFX28978ST/00
Near Andover, MN 55304
Matt
Job Details: 02/10/2022
"Customer complaint is, MAKES WEIRD HUMMING NOISE. Inspected and tested. Found all the fans and compressor are running and sound normal. Temperatures are good. I dont hear anything abnormally with this refrigerator. Refrigerator is operating normal for me."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TD0
Near Hopkins, MN 55305
Seth
Job Details: 02/10/2022
"I replaced the fans and looked unit over again."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9151YW00
Near Plymouth, MN 55446
Seth
Job Details: 02/10/2022
Customers complaint is the washer has increased in leaking the more they use it. Upon arrive and inspection I found the rear main bearings have a lot of slop 1/8 inch. The door boot has ripped and this is whats causing the leak.. No warranty
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS2
Near Rogers, MN 55374
Seth
Job Details: 02/10/2022
Customer complained that the fridge and freezer isnt holding temperature. Customer notes over time theyve had to make adjustments to keep the fridge at temperature and now its just not maintaining consistently. Upon arrival and inspection I found the freezer although being set at zero was in the mid teens 12 to 14?. I tested and found the air dampener to work and open and close as well as the evaporator and condenser fans. I took apart the evaporator cover and defrosted and watched for 20 minutes. The evaporator did not frost up completely 50% of it had no frost. Failed system was found.
We serviced a
AMANA DRYER- GAS
Model ALG331RAW
Near Monticello, MN 55362
Seth
Job Details: 02/10/2022
"Dryer got loud then would not start. The motor has failed. I took it apart and found the idler was bad and fan would not break free. Parts on order. ; used 1 WP2200376 (MOTOR) from stock, ordrd 1 56000 (Blower) and 1 WPY54414 (Idler)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Becker, MN 55308
Seth
Job Details: 02/10/2022
Broken upper rack. Failed adjusters were replaced. The dishwasher is now fixed.; used 2 WPW10546503 (ADJUSTER) from stock
We serviced a
AMANA RANGE- ELECTRIC
Model AER3311WAW0
Near St. Cloud, MN 56303
Seth
Job Details: 02/10/2022
Customers complaint is that the oven does not always heat. I was unable to duplicate the issue. Unit heated perfectly to 400deg in 10 minutes. If issue re-occurs order WP9762215 oven control for return. I also checked the burners and they all headed great without issue. The range is working as designed.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW6500TQ0
Near Blaine, MN 55434
Matt
Job Details: 02/10/2022
"Customer complaint is, F 50 ERROR CODE. Inspected and tested. Found a stored F50 and F51 error in service diagnostics. When I try to spin it in diagnostics it gives me the F50 error. Underneath washer everything is all rusty from the seal leaking at some point, but the bearing looks like it might have been replaced at some point. Rotor and stator are cracked. This washer is going to need a new rotor, stator and rps sensor kit, and possibly a new bearing kit and board. Heres the part numbers. WPW10419333 stator, W10183157 sensor kit, 280146 rotor, W10435302 bearing kit, and W10112113 board witch is NLA. If they approve the repairs, can you make sure and schedule me 2 hours for this. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Minneapolis, MN 55448
Matt
Job Details: 02/10/2022
"Customer complaint is, MAKING A SCREECHING SOUND AT START OF WASH CYCLE. Inspected and tested. Found the valve was screeching when it filled with water. Installed new water valve and tested. Washer sounds great. Washer is now fixed."
We serviced a
LG WASHER TOP LOAD
Model WT7300CW/01
Near Champlin, MN 55316
Matt
Job Details: 02/10/2022
"Customer complaint is, WON'T START, RESET IT AND CAN DO 3 LOADS AND THEN HAS TO RESET IT AGAIN. Inspected and tested. Everything was working great. The buttons on these capacitive touch control panels can be tricky sometimes. I showed customer that you just have to place your finger on it lightly to get it to respond. Otherwise everything is operating normal."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3053LSM
Near Minneapolis, MN 55411
Phillip
Job Details: 02/10/2022
Unit was dead on arrival. GFI outlet that unit was plugged in to was blown. Everything started working after turned on GFI. Unit has signs have mouse issues. Has insulation inside oven and drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Minneapolis, MN 55409
Phillip
Job Details: 02/10/2022
On arrival noticed the water was turned off. Looked at water valve and noticed that valve was busted. Replaced water valve and tested ice maker and water dispenser. Everything is working great. ; used 1 W10408179 (VLAVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Eden Prairie, MN 55347
Phillip
Job Details: 02/10/2022
On arrival fridge was at almost 60 degrees. The freezer was cold but wasnt enough to keep everything frozen. Put in force freeze. Noticed the compressor and fan was running. Removed the back evaporator panel and noticed it was still warm even after 15 min. Unit is a sealed system issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS5
Near Chanhassen, MN 55317
Phillip
Job Details: 02/10/2022
Unit was leaking water out of front bottom of freezer. Found that the drain for the defrost was frozen up. Steamed drain until was cleared and also steamed any ice build up on bottom of drain pan.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3011LBD
Near Minnetonka, MN 55305
Phillip
Job Details: 02/10/2022
"On arrival the bake and broil element would not work. Both elements tested good. Next I tested at the board and noticed the relay was bad. Replaced relay and everything is heating well. "
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Saint Michael, MN 55376
Phillip
Job Details: 02/10/2022
Dishwasher was unplugged and out from under counter. We hooked back up to run some test. Dishwasher wouldnt run because the circulation pump was making an terrible noise and binding up. So wouldnt go through cycle.
We serviced a
ZLINE RANGE- DUAL FUEL
Model RA30
Near Minneapolis, MN 55405
Delton
Job Details: 02/10/2022
"Bake element was pre ordered from the manufacture. Installed new bake element, tested and oven is heating and working good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA01
Near Plymouth, MN 55446
Matt
Job Details: 02/10/2022
"Customer complaint is, LEAKING WATER. Inspected and tested. Found the drain hose was split behind the dishwasher dumping all the water on the floor. Needs a new drain hose. Installed new drain hose and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55412
Phillip
Job Details: 02/10/2022
Unit wont drain on arrival. Disconnect the hose from the air gap and ran a drain cycle. Pumped water great. Removed air gap and noticed it was clogged. Bypassed the air gap with customers approval. Everything is working great. Customer was happy that was all it was.
We serviced a
GE MICROWAVE
Model JVM1750SP1SS
Near Minneapolis, MN 55401
Delton
Job Details: 02/10/2022
"Found that the door micro switch shorted and caused fuse to blow. Customer approved estimate. Replaced door microswitches and fuse, Tested and heated water. Microwave is working good.I quoted total with trip charge. ; used 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock, states that autho needed"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC60KS1
Near Minneapolis, MN 55419
Delton
Job Details: 02/10/2022
"Found that ice maker not releasing ice and not harvesting. Also found that there was ice build up under crisper drawer. Customer said filter was hard to take out and put back in. I tested ice maker and it filled but did not find any leaks inside fridge. Im guessing that the filter O ring was leaking and by reseating it, it stopped. He will keep an eye on it.Ice maker estimate approved, ordering ice maker and rescheduling.; ordrd 1 5303918493 (Ice maker)"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS55IMB0
Near Minneapolis, MN 55418
Nate
Job Details: 02/09/2022
"Not draining. The filter was totally clogged with hair and other stuff. Drain pump is good. Cleaned it all out, drains great now."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9150PW3
Near Minneapolis, MN 55416
Nate
Job Details: 02/09/2022
"Water filling tub when washer is off. Needs new water valve. No leaks now. Works great. ; pckd up 1 WP8181694 (Water valve)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ1
Near Minneapolis, MN 55430
Matt
Job Details: 02/09/2022
"Customer complaint is, ALWAYS HAVE TO UNPLUG IT AS IT MAKES NOISE AND DOOR ISSUE. Inspected and tested. This microwave is in rough shape. The door is broken and is falling apart and keeps beeping like a button is stuck. The grill/vent cover is broken, and the glass turntable is missing and they have one in there that sits crooked. Microwave is going to need a whole new door at minimum and probably the door interlocks Part numbers W11196126, W11196131 for the door and W10701701 for the grill cover and W11402532 for the turntable. ; saved tckt"
We serviced a
LG STACKED WASHER
Model WM3270CW
Near Minneapolis, MN 55406
Nate
Job Details: 02/09/2022
Shaking and banging when it runs. Bearing is good. Floor has a lot of give to it. Flood pan isnt sitting flush on sub floor. Was able to get little shim under dryer to lesson the sound of metal. Customer will probably put a more solid and even sub floor under washer. Nothing to fix on washer.
We serviced a
LG WASHER FRONT LOA
Model WM3488HW
Near Plymouth, MN 55441
Seth
Job Details: 02/09/2022
Failed water valve. I could not duplicate issue per Rob we did both valves. I tested it. The washer is now fixed. Please call and collect thanks.; pckd up 1 5220FR2006H (Single valve) and 1 AJU71030102 (Triple cold)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2315TS0
Near Minneapolis, MN 55444
Matt
Job Details: 02/09/2022
"Customer complaint is, TEMPS WILL TURN OFF AND TEMPS FLASHING FRZR MORE SO THAN FF. ICE MAKER WANTS TO MAKE ICE CONSTANTLY. Inspected and tested. Board and ice maker are bad. Needs a new board and ice maker. Parts on order. ; ordrd 1 A01078804 (Board) and 1 241798231 (Ice maker)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF448AAW/XAA
Near Andover, MN 55304
Matt
Job Details: 02/09/2022
"Customer complaint is, NOT DRAINING SCREEN SAYS 'CHECK DRAIN FILTER' AND 'NOT DRAINING'. Inspected and tested."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAS4
Near Rogers, MN 55374
Matt
Job Details: 02/09/2022
"Customer complaint is, LEAKS AT HOSES? Inspected and tested. Found one of the plastic nuts on the heating element was loose and was leaking. Tightened up nut and tested dishwasher. Dishwasher is working great and not leaking. Dishwasher is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED92HEFW0
Near Victoria, MN 55386
Phillip
Job Details: 02/09/2022
Dryer wasnt heating and had a line 2 error code. Found out the heating element was burned and shorted replace heater and cleaning inside dryer. Advised customer to get vents cleaned also; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DI7
Near Chaska, MN 55318
Phillip
Job Details: 02/09/2022
Dishwasher was dead on arrival. Found the switch under the sink was turned off. Turned switch on and now is working properly. Was very sudsy so ran a few cycles and everything is well.
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Albertville, MN 55301
Matt
Job Details: 02/09/2022
"Customer complaint is, house inspector said the washer had signs of leaking. Theres staining on front of the washer, but most front load washers have that. Door is sealing good. I tested washer and its not leaking. Washer is operating normal. If you dont keep the seal and door clean, most front loads will leak a little. Also on these front loads, just opening the door when its wet will cause water to run down the front. Washer is operating normal and not leaking."
We serviced a
JENN-AIR COOKTOP- GAS
Model JDS9865BDP
Near Chaska, MN 55318
Phillip
Job Details: 02/09/2022
"Left side burners Not working. Diagnosed that spark module isnt functioning properly. No way to switch the burners or igniter to test. Ordered new spark module and knobs. Knobs arent functioning correctly. ; ordrng 1 8215557 (Spark module), ordrd 4 WPW10175695 (Knobs)s"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED9800TQ0
Near Chanhassen, MN 55317
Phillip
Job Details: 02/09/2022
Customer said when she had a big comforter in the dryer and would turn off after 4 min. Ran a few loads and couldnt get it to turn off tested the thermistor and tested good also tested the moisture sensors .
We serviced a
MAYTAG DRYER- ELECTRIC
Model DE410
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
"Not heating. Tested heater, its getting 240 volts but not coming on. Needs new heater. Can someone see if they can track one down?; O-emld tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Minneapolis, MN 55416
Phillip
Job Details: 02/09/2022
On arrival was giving LE error code. Removed rotor and checked it over everything looked good also looked over the stater and looked well. Replaced hall sensor and went through test mode. No error codes also went through spin cycle and no error codes ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
BOSCH DISHWASHER
Model SHS843AF5N/01
Near Loretto, MN 55357
Phillip
Job Details: 02/09/2022
12008381 heat pumpOn arrival had an error code for heat pump. Ohms out the heater and tested bad. Heater is built in to a pump assembly. Quoted customerthats including trip charge that wasnt collected. ; ordrd 1 12008381 (Heat pump)
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Rockford, MN 55373
Phillip
Job Details: 02/09/2022
"When we arrived the dishwasher had been running for a while. We did not find a active leak but did notice some moisture on the top of the door. We put silicon grease all along the door and closed the door to see where it makes contact to the gasket. There was grease all over the gasket , we did not find any spots without grease so the door is sealing good. When the door shuts it looks like it shuts right. We did notice that the rack is rubbing on the inner door. We are unable to find a leak point. We could replace some parts but have no guarantees the parts will fix the issues. Parts recommend below. 5221ds1001e inlet valve Aec74337401 fill funnel assembly MDS65210501 blower gasketMDS65210402 Bottom door Tub Gasket 3920DD3005D Tub Seal ; snapped 4 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER TOP LOAD
Model A107SA
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
"Leaking. Took panel off front, needs new hose that runs from tub to drain pump, and new clamps. May need new drain pump too as hose clamp is super rusted onto the pump. Can someone see if they can track this hose, 2 clamps, and pump?; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01DJSS0
Near Corcoran, MN 55340
Seth
Job Details: 02/09/2022
White residue on all the dishes. Upon arrival and inspection I found the dishwasher was heavily contaminated with hard water and minerals. I checked dishwasher it had great pressure and temperature. I tested the water and found it extremely hard. I use some vinegar and was able to clean up one of the glasses supplied by the customer. The unit needs to have a citric acid based cleaner ran in it until they fix their water softness issue. I recommended they use a cleaner every month after they use a few in succession to clear the contamination. The dishwasher is working as designed and the customer will work on their water chemistry problem.
We serviced a
GE DISHWASHER
Model CDWT980V05SS
Near Apple Valley, MN 55124
Delton
Job Details: 02/09/2022
"Customer says when they shut dishwasher door it and the indicator light is off it still make noise and sounds like its running. When they press start the dishwasher indicator light is on and dishwasher runs.I found that the start/reset button is the same and when you cancel the cycle the dishwasher drain pump will run for 75 seconds before dishwasher is actually off. I showed this to customer and showed user manual that says so. Customer is now aware.No issue with dishwasher, it is working good."
We serviced a
DCS RANGE- GAS
Model RGU-305-N
Near Minneapolis, MN 55419
Nate
Job Details: 02/09/2022
Not heating on bake. Replaced a bad ignitor. Heats and ignites great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Minnetonka, MN 55305
Nate
Job Details: 02/09/2022
"Timer and knob broken. Replaced both, works great now.; pckd up 1 WE4M359 (Timer) and 1 WE01X20375 (Knob)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF217ACRS
Near Plymouth, MN 55441
Nate
Job Details: 02/09/2022
Door spring is broken so the flap pops open and you have to manually push it shut. Ordered a new door spring and Im coming back next Tuesday to install.; ordrd 1 DA81-01345B (Spring)
We serviced a
GE RANGE- ELECTRIC
Model PSS93YP1FS
Near Minneapolis, MN 55446
Seth
Job Details: 02/09/2022
Wont broil electrical flashing when cooking pizza. Failed broil element was found. Part is on order; ordrd 1 WB44X29151 (Broil element)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF367CGSC
Near Big Lake, MN 55309
Seth
Job Details: 02/09/2022
Not heating on bake. The ignitor had failed. I replaced it and tested the range. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4955HW1
Near Clear Lake, MN 55319
Seth
Job Details: 02/09/2022
Not starting. Failed lid latch was found. I spoke with the office and got authorized for this repair. Please call and collect.; used 1 W11307244 (DOOR LATCH) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50F9A6GVW/A2
Near Minneapolis, MN 55419
Delton
Job Details: 02/09/2022
Dryer taking 3-4 cycles to dry clothes. Dryer vent was crushed and full of lint. Cleaned out lint build up and adjusted dryer vent. Also replaced gas coils. Tested and dryer is cycling heat and working good.; used 1 5303931775 (COIL KIT) from stock
We serviced a
KENMORE DRYER- GAS
Model 110.7671269
Near Minneapolis, MN 55419
Delton
Job Details: 02/09/2022
Customer said there is a funny smell when dryer is running. Found that the dryer vent was disconnected and was blowing into house. Attached dryer vent and pushed against wall and now vent doesnt fall off . I showed customer. Dryer now running and venting out properly. Dryer is working good.Did not charge extra as there was nothing wrong took 5 minutes.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV152KMA
Near Bloomington, MN 55420
Delton
Job Details: 02/09/2022
Magnetron hums when door is closed. Found that circuit board is bad as when i tapped relays it stopped. No longer hums when door is shut. Control board would need to be replaced. Due to costs customer declined. Customer will call back if they want to proceed.
We serviced a
SAMSUNG RANGE- GAS
Model NX58H9500WS
Near Eagan, MN 55123
Delton
Job Details: 02/09/2022
"Found that bake igniter is open and not getting hot. Customer approved estimate. Replaced igniter, tested and oven preheated and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL STACKED DRYER
Model LTE6234DQ3
Near Ramsey, MN 55303
Matt
Job Details: 02/08/2022
"Customer complaint is, NOT STARTING AND TAKES ALONG TIME TO DRY. Inspected and tested. Found the power cord was melted at the block. Also the vent is not connected in the back and the inside of the dryer is full of lint. Quoted customer to install new cord and vacuum out inside of dryer. Customer approved repairs. Installed new cord and cleaned out inside of dryer. Tested dryer and its working great. Dryer is now fixed. ; used 1 CORD-4PRONGDRYER (84621 4 PRONG DRYER CORD) from stock"
We serviced a
GE STACKED WASHER
Model GTW220ACK3WW
Near Minnetonka, MN 55305
Seth
Job Details: 02/08/2022
"Wont spin, gets off balance every load. Upon arrival and inspection I found the gearbox is leaking oil. The belt is ruined, and unit would not spin at all. Gearbox - WH38X27335, belt - WH01X24697, lid switch - WH08X32697. I quoted they declined repairs."
We serviced a
LG RANGE- GAS
Model LRG3095SW/00
Near Anoka, MN 55303
Matt
Job Details: 02/08/2022
"Customer complaint is, WONT IGNITE. Inspected and tested. Found the bake ignitor has failed. Also the shield that sits above the bake burner is cracked and warped. I cant find it in stock anywhere. Quoted customer to install new ignitor and a additional to install the burner shield if we can find it. Customer approved repairs. I installed the ignitor the first visit. Installed burner shield and tested. Oven is working great. Oven is now fixed."
We serviced a
JENN-AIR MICROWAVE
Model JMC9158BAS
Near Chanhassen, MN 55317
Nate
Job Details: 02/08/2022
"Not heating. Had a bad magnetron. Replaced it, heats great. ; used 1 2M248H (MAGNETRON) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Hopkins, MN 55343
Nate
Job Details: 02/08/2022
Needs new inverter board DA41-00614B . Left message for customer that we would start with then inverter board but it may also need the main control as well. DA92-00233D. Quoted for that as well. Fridge not cooling. Tested everything and all tests good except for boards. Boards not showing any error codes which they should.
We serviced a
MAYTAG REFRIGERATOR
Model MTF2156GEW
Near Blaine, MN 55434
Matt
Job Details: 02/08/2022
"Customer complaint is, NOT COOLING BUT FREEZER IS FINE. Inspected and tested. Found the evaporator fan motor has failed. I defrosted the evaporator and after 20 minutes it was only frosted over about 50 percent. The sealed system is only running at about 50 percent capacity, sealed system is failing. Fan motor is NLA. Refrigerator needs to be replaced."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9050XW00
Near Hopkins, MN 55343
Nate
Job Details: 02/08/2022
Not spinning. Found the inner tub is completely detached from outer tub and bearing. Called owner and let her know what that would cost..
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, MN 55416
Nate
Job Details: 02/08/2022
Not going through a cycle. Only 4 minutes and then a 4E error. Found a worn through pressure sensor hose. Put electrical tape around it to try and seal it. Still didnt seal it well enough. Ordered new pressure sensor hose. Coming back Tuesday to install. ; ordrd 1 DC97-14545F (Pressure sensor hose)
We serviced a
LG WASHER FRONT LOA
Model WM4270HWA
Near Maple Grove, MN 55311
Matt
Job Details: 02/08/2022
"Customer complaint is, WONT TURN ON. Inspected and tested. Found the washer wouldnt power on. I have 120V to the board, but the light is not on. The main board has failed. Also with what the customer is explaining to me with what the washer was doing before it died, I think its going to need a drain pump to. Quoted customer to install new board and drain pump. Customer approved repairs. Parts on order. ; ordrd 1 EBR78534502 (Main board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT359SFYM00
Near Plymouth, MN 55441
Seth
Job Details: 02/08/2022
Not cooling and leaking water from rear of fridge by the compressor. There was an ice ball in the FF on the liner. Compressor cover was wet and floor was damaged where moisture was leaking. Sealed system/body failure.
We serviced a
GE WASHER FRONT LOA
Model WSXH208H3WW
Near Osseo, MN 55311
Seth
Job Details: 02/08/2022
"Customers complaint with the washer is that it only fills with hot water, it does not drain, and it wont go into the spin cycle on any of the three options. Upon arrival and inspection I found the event is located underneath cabinetry. The lid is missing from the unit. This is also two of the dryer. I mentioned this to customer and made sure they realize the implications of that. I tested dryer and all three wash options and could not get unit to spin out. The spin cycle does not engage. Customer mentioned that they had a membrane rupture from their water softener and it is likely that it is resin beads in the filter before the cold water valve causing this issue. I also noticed while on site that the drain pump is failing and is very loud. Please call into authorizations this machine Will need a drain pump-WH23X10016, and motorwater valve - WH13X10016, and door lock - WH10X27534. t.; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 11015862400
Near Minneapolis, MN 55422
Nate
Job Details: 02/08/2022
"Not spinning or agitating. Found a bad clutch, coupling, and gearcase. Replaced all three, runs awesome now.; used 1 285753A (DD COUPLER), and 1 285785 (CLUTCH) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS5RKZASS
Near Minneapolis, MN 55412
Nate
Job Details: 02/08/2022
". Fridge lights flickering and compressor sporadically stopping and starting. Fans doing the same. Has a bad main control board. Replaced the board, it runs great now with no lights flickering, etc.; used 1 WR55X11098 (MAIN BOARD) from stock"