Service History 21

We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/07/2021
Found that the start capacitor is bad again. Im appears that motor must be bad causing capacitor is bad again. Ordering motor and capacitor and rescheduling.; ordrd 1 Wp661600 (Motor)
We serviced a
GE RANGE- DUAL FUEL
Model C2S9805EM1SS
Near Apple Valley, MN 55124
Delton
Job Details: 07/07/2021
"Found that burner knobs are cracked and not turning gas valve to initiate flame. Are knobs covered? Without replacing knobs cooktop wont ignite. Long knob stems and cant even access gas valve without knob. All 5 burners knobs are cracked.Knob part# wb03k10265 would need 5 ordered.; saved tckt , states that autho needed"
We serviced a
LG DISHWASHER
Model LDS5040STI
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, SQUEALS DURING WASH AND ERROR CODE NE DURING LAST PART OF CYCLE-TOP RACK IS RUSTY. Inspected and found the diverter motor has failed and the circulation motor is really squealing. Needs a new sump assembly. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model EB19MKXSN01
Near Minneapolis, MN 55428
Phillip
Job Details: 07/07/2021
Both sections not cooling well. I pulled it out and fan the condenser fan not running. I wen to Sundberg and got a new fan. I put the new fan motor in and its working good. I cleaned the condenser. When the compressor kicked on a made a noise but then went away. I told the customer its normal for its age. ; pckd up 1 833697 (Fan motor)
We serviced a
GE REFRIGERATOR
Model CYE22USHBSS
Near Shakopee, MN 55379
Paul
Job Details: 07/07/2021
"Complaint was unit not cooling, Needed new FF fan, replaced issue fixed. ; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Saint Paul, MN 55124
Delton
Job Details: 07/07/2021
Found that drain pump housing is cracked and when washer drains it leaks. Ordering new drain pump assembly and rescheduling.; ordrd 1 Aha75673401 (Drain pump)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS 0
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, NOT DRAINING. Inspected and tested dishwasher. Dishwasher is draining really slowly. I unhooked the hose from underneath the sink and drained it into my bucket. It almost drained it all the way. This dishwasher hose has like three sections of drain hose attached to it and goes down into the basement and back up to the sink and the last one is black rubber hose. I disconnected the black hose in the basement and drained it into my bucket. It drained all the way in under 30 seconds. Dishwasher is operating normal for me. The problem is with the long drain hose. Advised customer to reroute and shorten up the drain hose and get rid of the black rubber hose."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details: 07/07/2021
"Customer complaint is, ICE MAKER STILL NOT WORKING. Inspected and tested icemaker. Icemaker cycled and filled with water. Everything test good on this icemaker. Im going to call the customer tomorrow and see if its working and then make a plan from there. Probably going to order a new main board if its still not working. . ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS2SHEXML00
Near Elk River, MN 55330
Matt
Job Details: 07/07/2021
"Customer complaint is, CUSTOMER SAID THE FILL TUBE FOR THE ICEMAKER IS FROZEN. ORDERED NEW VALVE. Inspected and found the valve has failed. Installed new valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
FRIGIDAIRE MICROWAVE
Model FPMO3077TF
Near Elk River, MN 55330
Matt
Job Details: 07/07/2021
"Customer complaint is, NO POWER UNLESS OPEN DOOR THEN FLASHES 12:00 FOR A MIN & SHUT OFF- LOOKS FRIED. Inspected and found the magnetron thermostat is fried. Installed new thermostat and tested. Microwave is now fixed."
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450914
Near Minneapolis, MN 55443
Phillip
Job Details: 07/07/2021
When the washer drains the water has a bad smell. I removed the drain filter and found it full of stuff and a sock. I cleaned the filter and ran some cleaner through the washer. Now when it drains the smell is better. I advised the customer to run empty and then with a washer cleaner.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Maple Grove, MN 55369
Phillip
Job Details: 07/07/2021
I replaced the door latch first. Its working good. I ran the washer through a test mode and it passed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS66EJSB0
Near Maple Grove, MN 55369
Phillip
Job Details: 07/07/2021
When the customer replaced the water valve the yellow dispenser tube got damaged. I cut off the bad piece and put the line back in. Its good now no leaks.
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Rogers, MN 55374
Phillip
Job Details: 07/07/2021
The fresh food fan is not running well. Moisture is leaking down from the rear panel and causing the metal panel on the evap cover to rust. The drains are clear. It just needs the fresh food evaporator cover. .Cover WR13X10885Its .
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER3624EQ1
Near Jordan, MN 55352
Paul
Job Details: 07/07/2021
Complaint was unit not heating needs a cutoff kit. And vent cleaned. Installed part. Issue fixed. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near Carver, MN 55315
Paul
Job Details: 07/07/2021
Complaint was frost in freezer. Door wasnt closing straight.Adjusted door issue fixed.
We serviced a
GE RANGE- ELECTRIC
Model JS966B0D1BB
Near Chaska, MN 55318
Paul
Job Details: 07/07/2021
Complaint was unit stuck locked. Needs lock assembly and inner door is damaged from people pulling on the door.. WB14T10008 lock. WB55T10090 inner door NLA ; O-emld tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55409
Nate
Job Details: 07/07/2021
"Icemaker was on, every four hours it calls for water and vibrates the valve. Turned off icemaker. Wont make the sound anymore."
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Chaska, MN 55318
Paul
Job Details: 07/07/2021
Unit has a bad rear bearing.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Albertville, MN 55301
Matt
Job Details: 07/07/2021
"Customer complaint is, NOT COMING ON. Inspected and tested. Found the fuse on the filter has failed. Needs a new fuse and all three micro switches and holder. Installed new switch holder, all three door switches and fuse. Tested microwave and its working great. Microwave is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4289HARS/XAA
Near Otsego, MN 55362
Phillip
Job Details: 07/07/2021
The ice maker was pulled out and the water turned off. I put the ice maker back and the customer turned the water back on. I cycled the ice maker and it filled with water. Its not leaking. I advised the customer that if it leaks again to turn the water off but leave the ice maker so I can see if iced up. The water filter housing was frozen so water was not coming out. I tried to thaw the filter housing and it did start to dispense water but all untilIt completely thaws out.
We serviced a
GE DISHWASHER
Model PDT715SFN0DS
Near Monticello, MN 55362
Phillip
Job Details: 07/07/2021
The complaint was that the dishwasher would run for a few minutes then shut off. I found that it was not draining. I removed the drain pump and found glass stuck in the pump. I removed the glass and cleared the drain hose. The drain hose has another hose added to it.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.777416
Near Minneapolis, MN 55407
Nate
Job Details: 07/07/2021
"No heat. Gas dryer. Ran it for 20 minutes and it heats to 215 with vent off. Heats to 160 with vent on. 24 mph airflow behind dryer. Zero airflow coming outside though. Airflow issue. Took apart dryer. Cleaned a ton of lint out. Cleaned and oiled shafts for rollers. Replaced coils and a bad belt. Runs great now. ; used 1 5303931775 (COIL KIT), and 1 WP8547157 (CABRIO BELT) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model MISSING
Near Minneapolis, MN 55417
Nate
Job Details: 07/07/2021
"Not heating well. Found a bad ignitor. Replaced, heated to 350 in less than 10 minutes. Front right burner not always igniting well. Cleaned debris off it, and cleaned out hole , ignites great. Everything runs great now. Nice family. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6810231
Near Minneapolis, MN 55431
Nate
Job Details: 07/07/2021
"Dryer not drying clothes and smells like burning. Found a ton of lint in dryer. Cleaned it all out. Blower wheel housing has a bad bearing. It was locked up. I was able to eventually get it moving again. Sounds really rough. Part W10256512 is . Also needs a belt, which I will order WP8544742 if we can find the blower wheel housing. And a wheel too WP8544737.Temps before cleaning lint out were 140. Now it runs at 185. Mph behind dryer is 24. Outside is NA because siding was installed over vent. Showed customer and explained that they will need to get that vent opened up to the outside.; O-emld tckt"
We serviced a
GE WASHER TOP LOAD
Model WBSE3120B1WW
Near Bloomington, MN 55437
Nate
Job Details: 07/07/2021
"Washer seized up. The transmission is all rusty, rusty water all over inside cabinet. Stripped gears in the transmission."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FLCG7522AW
Near Edina, MN 55439
Nate
Job Details: 07/07/2021
Customer complained that it smells like gas when he runs his dryer. Upon inspection I found that the general contractor did not install a vent for the dryer. Told customer he will need to get a vent installed that vents to the outside.
We serviced a
KENMORE WASHER FRONT LOA
Model 796.41262.610
Near Eden Prairie, MN 55346
Nate
Job Details: 07/07/2021
"Every time I run the washer, the anti flood hoses lock up and wont allow water into the washer. Then an error code for no fill. After trying a few times and the hoses locking up each time, I replaced the hoses with better hoses and ran it through a full express wash. Runs great now.; used 1 HOSE-WASHERHOSES (48372 6' STAINLESS HOSES) from stock"
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Minneapolis, MN 55426
Nate
Job Details: 07/07/2021
"Oven not pre heating. Bad ignitor. Replaced, ignites and heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FHB2899PF8A
Near Maple Grove, MN 55311
Seth
Job Details: 07/07/2021
Customer complains that both the icemaker in the freezer and in the fresh food section or not making ice. Upon arrival and inspection I found the icemakers were both turned off. I checked temperatures and found temperatures in the freezer cavity range between 9?F and 18?F. In the fresh food section icemaker cavity I found temperatures range between 16?F and 25?F. The lower icemaker in the freezer section cycled and began to make ice while I was on site. Unit temperatures are too high for ice maker to harvest ice in the fresh food section. Temperature settings were at 0 and 34. This fridge is having a sealed system issue. No rust ball was present yet but discoloration had begun. ; saved tckt
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD75HEFW0
Near Plymouth, MN 55446
Seth
Job Details: 07/07/2021
"Customer complains the dryer is not heating. On arrival and inspection I found the following error codes stored in the control board. F4E3- restricted air flow, F2E1 - stuck button. Customer recently cleaned his dryer duct I took unit apart and cleaned and found the high limit thermal on the air duct was blown. I replaced it and tested. The unit cycled great just below 200?F. The dryer is now fixed.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE REFRIGERATOR
Model n/a
Near Chanhassen, MN 55317
Seth
Job Details: 07/07/2021
Not freezing. Bad frost pattern on cooling at 30%. Failed sealed system. Customer will replace the fridge.
We serviced a
GE DRYER- GAS
Model DCVH680GJ2WW
Near Eden Prairie, MN 55346
Seth
Job Details: 07/07/2021
Customer complains the dryer is not drying well takes multiple cycles to dry. Upon arrival and inspection I found the dryer had a failed bearing and glide system. The dryer duct was crushed and only 2 to 3 miles an hour was present outside. The dryer had heavy heavy lint buildup around and in the bulkhead area. The filter housing assembly was also packed. I quoted a bearing and glides and a thorough cleaning. Customer will reach back out to us if they want to move forward with this repair.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Eden Prairie, MN 55347
Seth
Job Details: 07/07/2021
Customers complaint with the fridge as the icemaker does not dispense ice consistently. Upon arrival and inspection I found the temperature in the ice room range between 25 to 31?F. The freezer section varied between 18?F and 11?F. The temperature in the fresh food section was in the high 40s. The refrigerator has a feeling sealed system. The ice is malformed in refreezing to itself causing it to not dispense. Please transfer that to an EPA certified refrigeration company.; saved tckt
We serviced a
FRIGIDAIRE MICROWAVE
Model FFCE2278LS
Near Minneapolis, MN 55441
Seth
Job Details: 07/07/2021
Customer complains the microwave goes through the motions but the turntable will not turn and it does not heat. Upon arrival and inspection I found a countertop microwave that had been installed in the place of the decor wall oven microwave. Its not mounted or held in place properly but it fits the whole physically. I replace the three microswitches and tested. The microwave is now working as designed. .; used 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock
We serviced a
GE REFRIGERATOR
Model GREAT28HMHEES
Near Rogers, MN 55374
Seth
Job Details: 07/07/2021
Customer complains of fresh food section is not cooling. Upon arrival at inspection I found the fresh food fan had failed. I replaced a fresh food fan and tested and the fan is now working perfectly. I notified the customer to give the unit 24 hours to get down to operating temperatures and adjust slowly from there until fridge reaches His preferred temperature.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.626021
Near Eden Prairie, MN 55347
Phil
Job Details: 07/06/2021
The motor comes on and sounds good. the drum does not tumble. The drum can rotate easily by hand. Needs a new belt. 314241 is the belt number. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GHWS3605F0MC
Near Otsego, MN 55362
Matt
Job Details: 07/06/2021
"Customer complaint is, LEAKING WATER FROM THE BLACK ROTOR IN THE BACK. Inspected washer and found the bearing has failed. The inner drum is hardly attached. Washer needs to be replaced."
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Plymouth, MN 55446
Phil
Job Details: 07/06/2021
The fridge is more than room temp in both sections. I am pretty sure the inverter board is the issue. Part number is WR49X10283 (by FW)
We serviced a
LG DRYER- ELECTRIC
Model DLE3170W
Near Apple Valley, MN 55124
Delton
Job Details: 07/06/2021
Customer staid dryer lint trap wont fully close so clothes catch and rip on it; and taking longer time to dry. Found that there was lint build up inside lint trap preventing lint trap from shutting fully also could be related to longer dry times.Dryer lint trap closes and is heating and working good.
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Burnsville, MN 55337
Phil
Job Details: 07/06/2021
The icemaker is jammed and the auger in the ice bucket is broken. Ordered new icemaker and ice bucket. (by FW)
We serviced a
GE WASHER TOP LOAD
Model EWA5600G2WW
Near Minneapolis, MN 55427
Phil
Job Details: 07/06/2021
The drain hose is dripping where it connects to the machine. They do not have the OEM hose on it. Ordered the right hose. (by FW)
We serviced a
LG DRYER- GAS
Model DBVH520GJ2WW
Near Eden Prairie, MN 55346
Phil
Job Details: 07/06/2021
The dryer will run for 20 minutes and turn off. It sounds like a venting issue but the customer said there is plenty of air blowing outside. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Apple Valley, MN 55124
Delton
Job Details: 07/06/2021
"Replaced start capacitor, tested and motor now agitates and drains, spins. Washer is working good."
We serviced a
MAYTAG RANGE- GAS
Model MGR6775BDS
Near Maple Grove, MN 55311
Phil
Job Details: 07/06/2021
The upper oven does not bake at all. The igniter did not glow either. This unit takes the flat igniter. (by FW)
We serviced a
LG REFRIGERATOR
Model LFC25776ST/00
Near Minnetrista, MN 55375
Phil
Job Details: 07/06/2021
This fridge is not cooling at all. They unplugged the unit and plugged it back in and it had a very loud noise after it was plugged in for 8 minutes. I am 99% certain the compressor has failed. (by FW)
We serviced a
SAMSUNG DISHWASHER
Model DMT500RFS/XAA
Near Richfield, MN 55423
Delton
Job Details: 07/06/2021
Customer did removed floor trim to get dishwasher out and now that Im back trying to pull out dishwasher found that the floor or tile countertop was put in after dishwasher and not enough clearance to pull out dishwasher. I informed and showed customer and they will have dishwasher pulled out and call back to schedule.; saved tckt
We serviced a
BOSCH DISHWASHER
Model SHU9955UC/12
Near Minneapolis, MN 55406
Delton
Job Details: 07/06/2021
"Replaced water valve, tested and dishwasher fills, washes and is working good."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646EQ2
Near Eagan, MN 55121
Delton
Job Details: 07/06/2021
"Customer says taking 2 cycles to cry clothes. I tested dryer temperature with vent disconnected and got to 200 degrees, with vent attached it got to 225 degrees. Not extreme swing. I tested load of clothes from washer spin out to dryer and dryer has consistent heat cycle and within 20 minutes the towels were almost dry.Customer states she uses 70 minutes and clothes still come out damp. As im here dryer is heating and working good. So unless intermittent problem im not finding an issue. I suggested to have vents checked if it is constant issue since dryer is cycling heat good as im here."
We serviced a
KENMORE REFRIGERATOR
Model 795.72033.112
Near Rogers, MN 55374
Phillip
Job Details: 07/06/2021
The whole unit was dead but getting 120 volts. I found the control fuse on the board was bad. I was able to replace the fuse and its working good now .; used 1 15AMPFUSE (15 AMP FUSE) from stock
We serviced a
GE WASHER TOP LOAD
Model WPRE8150H1WT
Near Maple Grove, MN 55311
Phillip
Job Details: 07/06/2021
"The customer said she saw some water coming from the front. I let fill to the top on a super load size . Some water leaked out the over flow when it was agitating. I cleared the pressure hose, cleaned out the part the hose goes into in the tub and put a zip tie around the hose. I filled it up 2 more times and it did not leak. Its spinning good and sounds good."
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWS44NW
Near Plymouth, MN 55441
Phillip
Job Details: 07/06/2021
"When it agitates it makes a squeak sound. It only does it agitate and never in spin. If I manually twist the agitator back in forth it will make the squeak noise. I told the customer the noise to me is coming from the transmission but could be from the seal but its not leaking and sounds good in spin. I advised the customer that the transmission replacement will be very costlu. I told her that it still works good and it very clean. "
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Eagan, MN 55123
Delton
Job Details: 07/06/2021
Found that drain line goes through the floor and routes back up to sink (see picture) had very slow drain as i got here. Checked drain hoses and appears that it was clogged with gunk. I sucked out with vacuum rerouted drain line a bit and now dishwasher drains fully and is working good. But i explained that this is not correct way according to manufacturer installation instructions and if it happens again that it will need to be rerouted and drilled through cabinetry which is not covered under the warranty.
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Big Lake, MN 55309
Matt
Job Details: 07/06/2021
"Customer complaint is, leaking water underneath. . ."
We serviced a
GE REFRIGERATOR
Model GSH22JFXAWW
Near Eagan, MN 55122
Delton
Job Details: 07/06/2021
"Found that water line underneath fridge from water valve to underneath door for water dispenser line is cracked and leaks when calling for water. Replaced bad section of line, tested and no more leaks. Refrigerator is working good.; used 1 JG-5/16FITTING (5/16 JG CONNECTOR), and 3 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock"
We serviced a
GE RANGE- GAS
Model JGBP28DED1WH
Near Minneapolis, MN 55427
Phillip
Job Details: 07/06/2021
I verified the bake ignitor was bad. I replaced the bake ignitor and tested the operation when I was done. Its working good now. ; used 1 4342528 (ROUND OVEN IGNITER) from stock
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV156DCC
Near Minneapolis, MN 55430
Phillip
Job Details: 07/06/2021
I found the door switches had failed. I replaced all 3 switches. Its working good. ; used 3 MICRROSWITCH-1/4 (1/4 MICROSWITCH) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126LK3
Near Champlin, MN 55316
Phillip
Job Details: 07/06/2021
I replaced all the parts. The doors shut better. The ice maker filled with ice and the condenser fan is quite.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW2
Near Dayton, MN 55327
Phillip
Job Details: 07/06/2021
"The customers complaint was that the washer was dead , it would not power on at all and he tried different outlet and all settings. The customer and I walked over to the washer and the customer pushed the start button to show me it wasnt working but then it did start to work. I wiggled the power cord and it never failed. I checked for errors but there were none. We let it fill and it started to wash. I found no issues today. I advised the customer that if it happens again its the main control. ."
We serviced a
KENMORE RANGE- GAS
Model 790.7433331
Near Monticello, MN 55362
Phillip
Job Details: 07/06/2021
"The customer said the convention fan did not run and it seem to take a long time to preheat. I set the convention bake to 350 and gave it time to preheat. In about 10 min it got to temp and after 1 min the convention fan came on. I powered it off and let sit for 10 min then tried it again. Its still working good. The ignitor is not weak and lights up every time it cycles. I tried again to show the customer that it was working and it now the convection fan does not come on when it should. There was no clicking from the board so its not a bad relay issue. Eventually the fan came on in convection but it was almost 10 minutes later. I want to order the main control board.. ; ordrd 1 316650003 (Control), states that autho needed"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSH
Near Big Lake, MN 55309
Matt
Job Details: 07/06/2021
"Customer complaint is, Oven Not Heating- BURNERS ON TOP WORK. Inspected and tested. Found the board has failed. Needs a new board and overlay. Parts on order. ; ordrd 1 5304518661 (Board) and 1 316220725 (Overlay)"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FGEF3055KFB
Near Big Lake, MN 55309
Matt
Job Details: 07/06/2021
"Customer complaint is, ELECTRICAL SMELL WHEN OVEN GOES ON. Inspected and tested oven. Oven preheated to 350F great and I didnt smell anything. Preheated to 400F and its working great. I disassembled the back and everything looked good. Oven is operating normal for me. I checked this over as thoroughly as I could and never found anything concerning."
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5000GW/A3
Near Becker, MN 55308
Matt
Job Details: 07/06/2021
"Customer complaint is, making noise SQUEAKY THINKS ITS A BELT- KEEPS GETTING LOUDER OVER THE LAST WEEK. Inspected and tested dryer. Found that one of the front and rear rollers have failed. Installed 4 new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Becker, MN 55308
Matt
Job Details: 07/06/2021
"Customer complaint is, STILL GET OE CODE AND LEAKING UNDER WASHER about 4 OR 5 TIMES SINCE TECH LEFT. Customer said that it worked about a half dozen times when I left last time before they got the error. Customer showed me pictures of the leak and the water was really soapy. I inspected and tested washer. I filled it with water and let it agitate and there was a lot of soap suds in the washer even though I didnt add soap. I showed this to the customer. Washer is filling, agitating, draining and spinning out great and I never saw it leak. Washer is operating normal. The problem is with the soap. Customer did not try new soap yet but is going to now. If they call back, we need to have someone else give them a second opinion."
We serviced a
GE RANGE- ELECTRIC
Model JBP23DR2WW
Near Monticello, MN 55362
Matt
Job Details: 07/06/2021
"Customer complaint is, HAD OVEN ON 180 AND IT GOT EXTREMELY HOT AND STARTED BEEPING AND F2 ERROR CODE. Inspected and tested oven. Found the broil relay is sticking. Needs a new board, overlay and temperature sensor. Installed new board, overlay and temperature sensor. Tested oven and its working great. Oven is now fixed."
We serviced a
BOSCH WASHER FRONT LOA
Model n/a
Near Plymouth, MN 55447
Seth
Job Details: 07/06/2021
Replace the door boot even though the rear main bearing is loose and making noise. I notified customer but he requested repairs to be completed anyways. The washer door boot is now fixed. Mail invoice to the dental office.
We serviced a
GE REFRIGERATOR
Model GSC23KSWASS
Near St. Louis Park, MN 55416
Nate
Job Details: 07/06/2021
Replaced a bad filter head assembly. Now they have great water pressure coming out of the dispenser.
We serviced a
FRIGIDAIRE DRYER- GAS
Model FFRE4120SW
Near Minneapolis, MN 55416
Nate
Job Details: 07/06/2021
"Dryer not drying clothes. Ran dryer with vent connected, ran around 140 and mph outside was 9. Inside, with vent disconnected, temp is around 140, mph 22. Told customer they will need to get vent cleaned. Theyve never had it cleaned. Washer (front load) has a loose inner tub, so probably not spinning out clothes well either.."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model XFE361LVQ1
Near Edina, MN 55436
Nate
Job Details: 07/06/2021
"Front right burner got stuck on. Smoke damage on back of control. Replaced that control. Rear left control wasnt working. Replaced that control and that works great now. Also, customer has concern over scratches on cook top. Explained that AHS wont cover that. She had a friend who had the front of the oven explode because of cracks. Told customer the cook top wont explode due to the superficial scratches. Will let owner know the concerns too.; used 1 WP3149400 (INFINITE SWITCH) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2345LF5
Near Minneapolis, MN 55410
Nate
Job Details: 07/06/2021
"Water stain on floor. Water line was frozen up. Has the known issue on the back of insulation breaking down, causing water to leak through the back of the cabinet. Also, compressor not running even though inverter box is receiving 120v. Bad inverter box. Replaced inverter box, took an hour because the compressor is positioned in such a way that it had to be unbolted and shifted to give enough room to get the box out. After replacing the box, inverter box getting 120 still but compressor not running. Has a bad compressor. Needs compressor serviced. Water dispenser wasnt working, customer turned off fridge, and after thawing it out, water dispenses but it wasnt cooling. Because compressor wasnt running. All fans running. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock, states that autho needed"
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KESS907SSS00
Near Eden Prairie, MN 55347
Seth
Job Details: 07/06/2021
We serviced a
BOSCH DISHWASHER
Model SHV6803UC/UC12
Near Hopkins, MN 55305
Seth
Job Details: 07/06/2021
Customers complaint with the dishwasher is that its not draining. Upon arrival and inspection I cleaned out the drain pump and found the shower glass. As well as a few pests from fruit. I reinstalled the cover and tested three times and it drained flawlessly all three times. The dishwasher is now fixed
We serviced a
SAMSUNG RANGE- GAS
Model NX58J7750SS
Near Minneapolis, MN 55442
Seth
Job Details: 07/06/2021
Not igniting. Failed ignitor was replaced. I tested the range it is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE RANGE- GAS
Model JGP933SEK2SS
Near Maple Grove, MN 55311
Seth
Job Details: 07/06/2021
Cook top not lighting on 3 burners. Cook top was dripping with oil. I cleaned and got all 4 burners working. All rubber gaskets were swollen from excess of oil. Unit has been neglected. Unit is fixed now but accept no redos for this job. cook top is ruined due to the lack of cleaning and mass oil infiltration into all the working and electrical parts.
We serviced a
GE DISHWASHER
Model GDT625PSJ0SS
Near Medina, MN 55340
Seth
Job Details: 07/06/2021
Customers complaint with the dishwasher as they ran a load and it leaked out the door. Upon arrival and inspection I tested the unit and I saw no siding and unit did not leak. I drained dishwasher and dishwasher pump sounds labored and its barely pumping. I quoted pump replacement. cause of the leak. order part number WD19X25187. If customer wants pump replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model DU018DWTQ0
Near Minneapolis, MN 55410
Nate
Job Details: 07/06/2021
"Not filling with much water. Disconnected water line from valve and it has strong pressure. Water valve getting voltage and running but not filling hardly. Needs part W10181595. Quoted 203 for repair. Customer would probably do repair, but part is NLA. Can someone see if this part is available and call customer? ; saved tckt"
We serviced a
KENMORE DISHWASHER
Model 665.13073K217
Near Minneapolis, MN 55419
Nate
Job Details: 07/06/2021
"Not draining. Checked drain line which is clear. Then drained water with wet vac and took apart drain pump, and found a tooth pick inside stopping the impeller from spinning. Removed pick, ran dishwasher, runs and drains great. Also I looped the drain line up by the sink to help prevent back flow.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Minneapolis, MN 55408
Nate
Job Details: 07/06/2021
"Took temps when I arrived. 39 in fresh food. I checked the temp in the freezer, and its 3. Ended up confirming that evap works for both sections. But main control board isnt sending voltage to defrost heater. WPW10675033. working well now.; O-emld tckt , states that autho needed"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.777416
Near Minneapolis, MN 55407
Phil
Job Details: 07/05/2021
The dryer tumbles OK but does not heat. We ran the dryer for a few minutes and did not get any heat at all on the vent. I am guessing the fuse is failed on this model. (by FW)
We serviced a
GE WASHER FRONT LOA
Model GFW450SSM1WW
Near Burnsville, MN 55337
Phil
Job Details: 07/05/2021
The drain pump is noisy and warm and won;t drain. Ordered a new drain pump. (by FW)
We serviced a
ELECTROLUX DRYER- GAS
Model efm617siw0
Near Minneapolis, MN 55419
Phil
Job Details: 07/05/2021
The dryer will not tumble. We turned it on several times and the dryer turned on and sounded perfect. The customer is going to run a load through it tonight and call us back with the results. (by FW)
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Shakopee, MN 55379
Paul
Job Details: 07/05/2021
"Complaint was unit not draining, needed new drain pump, Replaced and tested no leaks and drains now. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE RANGE- ELECTRIC
Model ??
Near Chaska, MN 55318
Phil
Job Details: 07/05/2021
The oven door is locked and will not unlock. the customer could not find the model and serial number. I am guessing it needs a lock mechanism. Burners seemd to be OK. (by FW)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6810231
Near Minneapolis, MN 55431
Phil
Job Details: 07/05/2021
The dryer is noisy and not drying well. The customer si going to disconect the vent from the dryer and run a cycle to see if there vent is the issue. We will need to diagnose the dryer and take care of the noise issue. (by FW)
We serviced a
GE DISHWASHER
Model GSD4060V00SS
Near Minneapolis, MN 55446
Seth
Job Details: 07/05/2021
Customer complaints unit is not completely draining upon arrival and inspection I found the dishwasher did drain but not completely. Both upper and lower racks are completely deteriorated and falling apart. These racks I believe are part of the problem with the check valve not being able to close completely because of the rusty rack pieces that were keeping it from sealing. On top of this issue the pump is actively leaking and must be replaced.
We serviced a
GE DISHWASHER
Model GDT530PSP4SS
Near Minneapolis, MN 55426
Phil
Job Details: 07/05/2021
The dishwasher dings and does not recognize the door is closed. . The Main board is on BO. (by FW)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDR252RBB1
Near Minneapolis, MN 55412
Phil
Job Details: 07/05/2021
The dishwasher is noisy and leaking water. The noise stays on for most of the cycle. The motor is most likely the issue and is no longer manufactured as of July 2015. The unit also leaks. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FTBL01
Near Plymouth, MN 55441
Seth
Job Details: 07/05/2021
I replace the leaking icemaker and tested it. And went through a harvest cycle and filled up perfectly. No more leaks
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Minneapolis, MN 55441
Seth
Job Details: 07/05/2021
"No,work performed, they are replacing."
We serviced a
BOSCH RANGE- ELECTRIC
Model HES245U/01
Near Minneapolis, MN 55427
Phillip
Job Details: 07/05/2021
"I set the oven to 400, I took amp draw from the bake and broil element. During preheat both elements cycled on and off. All the elements tested good. The oven sensor tested good and room temp and when the oven was 450. I advised the customer I still could not find a issue".
We serviced a
FISHER PAYKEL DISHWASHER
Model DD603I
Near Minneapolis, MN 55439
Paul
Job Details: 07/05/2021
"The motor rotor on both drawers needs replaced; O-emld tckt"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UTT0
Near Hopkins, MN 55343
Paul
Job Details: 07/05/2021
"Complaint was unit loud and has mold in boot and dispenser. Also rear bearing is loose as well.. ; O-emld tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2087HRP
Near Hopkins, MN 55305
Paul
Job Details: 07/05/2021
"Complaint was unit not cooling, Internal and external fans are working compressor is running but not cooling, unit has a bad sealed system.; O-emld tckt , states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model WCSR2090D5WW
Near Eden Prairie, MN 55344
Paul
Job Details: 07/05/2021
Washer has a bad transmission..
We serviced a
LG REFRIGERATOR
Model LRSC26923TT
Near Maple Grove, MN 55369
Seth
Job Details: 07/05/2021
No water or ice. Failed water supply found. Customer will fix his plumbing problem.; )
We serviced a
GE RANGE- GAS
Model CGS990SET4SS
Near Osseo, MN 55311
Seth
Job Details: 07/05/2021
"Customer complains of lower oven will not ignite. Upon arrival and inspection I found power to the igniter but it would not glow. I replaced it and it worked great. I put the unit back together and tested bake option to 250? and Consol would not except the commands. I tried multiple times and was able to get it work erratically. Part is on order; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 WB27K10423 (Control board)"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Maple Grove, MN 55311
Seth
Job Details: 07/05/2021
Refrigerator leaks when icemaker tries to fill. Upon arrival in inspection I found the waterline had fallen off and was dangling on the back of the unit. I resecured the waterline to the icemaker. Its now fixed.
We serviced a
GE DRYER- GAS
Model DJXR433EC2WW
Near Eden Prairie, MN 55344
Paul
Job Details: 07/05/2021
Inspected unit found no failures.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Eden Prairie, MN 55347
Paul
Job Details: 07/05/2021
"Complaint was unit not dispensing. Has broken wires, very small gauge need to go get smaller wire to repair. ; schdld next appmnt for 7/12 MON !"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Rogers, MN 55374
Seth
Job Details: 07/05/2021
DW is beeping and wont start. Parts on order; ordrd 1 WD13X10071 (Latch) and 1 WD21X26122 (DC harness) and 1 WD21X24901 (Control board) and 1 WD21X10490 (Latch electrical)