We serviced a
GE MICROWAVE
Model SCB2001FSS02
Near Minneapolis, MN 55413
Phillip
Job Details:
01/24/2024
"WB27X10394 main pcbWB27X10332 displayFailed display and board, flicker and flashing on and off. we need main pcb and the display. could not locate a good source of parts. Please see if you can locate parts and call customer.; saved tckt"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2-11
Near Minneapolis, MN 55418
Phillip
Job Details:
01/24/2024
Inspected drain filter housing and found a large crack. Quoted customer and ordered part from Dey. ; ordrd 1 DC61-02017E (DRAIN FILTER HOUSING)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details:
01/24/2024
"Customer complaint is, When running the dishwasher the sink attachment next to the main facet begins to leak when the dishwasher drains. Inspected and tested. Found the air gap is plugged. I bypassed air gap and installed high loop in drain line. Tested and dishwasher is draining great. Dishwasher is now fixed. Please bill customer. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Saint Paul, MN 55102
Ivan
Job Details:
01/24/2024
"During the visit, it was discovered that this unit will need a new compressor. There are some signs of leaks in the back, and the customer is experiencing varying temperatures. I took readings, and they differ from time to time. The machine was defrosted before my arrival, so I couldn't observe any issues during diagnostics, except that it was warmer than usual.Please provide a quote for a complete sealed system.W10832994 Whirlpool COMPRESSOR(OVDM); saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Monticello, MN 55362
Matt
Job Details:
01/24/2024
"Customer complaint is, FRIDGE STOPS COOLING FREQUENTLY. Customer said it randomly shuts off and completely stops cooling and they have to power cycle it to get it to start cooling again. Inspected and tested. FF temperature is 37F and freezer is -6F. Theres no errors on the display. I pulled out refrigerator and theres no errors on the inverter board. Its most likely a failing inverter board. Quoted customer $572. to install new inverter board. Customer approved repairs. Part on order. ; ordrng 1 DA92-00483N (CONTROL BOARD - ELECTRONIC MAIN PCB)"
We serviced a
WHIRLPOOL DRYER
Model WGD5800SG0
Near Minneapolis, MN 55429
Phillip
Job Details:
01/23/2024
The dryer does not heat at all. I pulled the dryer out and removed the back panel. I tested the thermal fuse and found its bad. I replaced the fuse and tested the dryer. The dryer is heating good and the air flow is good. I took the lint screen out and cleaned it up good.
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Big Lake, MN 55309
Matt
Job Details:
01/23/2024
"Customer complaint is, SOME ITEMS ARE NOT DRYING PROPERLY AND A COMFORTER MELTED. Inspected and tested. Started dryer on a timed dry with the lower heat setting and heat is cycling between 195F and 120F. I turned dryer up to the highest setting and its cycling between 210F and 125F. I turned the sanitize cycle on and its only getting to 220F at the hottest point. Airflow on outside of house is good at 28mph. I called Techline and talked with Steve and the temperature are maybe a little high, but hes thinking its more of a fabric issue. If you have a big comforter in there thats made from synthetic materials, its going to get hotter in there because its taking up more room and theres a better chance its going to melt. Were going to replace the cycling thermostat. Installed new cycling thermostat and tested. Its cycling between 185F and 110F on low heat and 200F and 125F on high heat. Dryer is now fixed."
We serviced a
LG RANGE
Model LRG3085ST/00
Near Rogers, MN 55374
Matt
Job Details:
01/23/2024
"Customer complaint is, I have a LRG3085ST range that keeps going through ignitors and wondering if there is something else I am missing that is causing them to go out. The last one only lasted about 2 weeks. Inspected and tested. Found the burner tube is cracked by the igniter and the flame spreader is cracked and sagging above the igniter. I showed this to the customer and hes going to replace those parts."
We serviced a
MAYTAG RANGE
Model PGR5710BDW
Near Monticello, MN 55362
Brandon
Job Details:
01/23/2024
Customer stated the oven stopped baking. Tested the bake igniter and found it not working. Replaced the igniter cycled and tested the oven now works on bake
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Big Lake, MN 55309
Brandon
Job Details:
01/23/2024
"Returned with parts , install new filter board, install new PCB board. Put unit back mounted and turned on ran for 5 min then drained unit. Unit seemed to be working normal at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Prior Lake, MN 55372
Nate
Job Details:
01/23/2024
"Control non responsive on arrival. Pulled back of machine off took pictures of connections, and replaced the board. Machince still unresponsive, discovered no power to board, found a bad connection on terminal block had burned up, replaced with new terminal block and spliced on new connection. Re installed old board. Machine working fine now.
We serviced a
KENMORE REFRIGERATOR
Model 10674203400
Near Eagan, MN 55122
Nate
Job Details:
01/23/2024
Water has been leaking from waterline underneath the fridge. We found the section that the customer had already located that was brittle and cracked We quoted to replace the section of waterline from where it goes through the cabinet and then goes to the water valve. We used one John guest fitting as well as some waterline. Theres also a section of waterline coming out of the water valve for the icemaker that is leaking a little bit so we cut off the end of the waterline there and re-inserted it into the valve. After this discovered a small crack in the valve body itself. Went to Dey to get replacement. Replaced valve and reinserted lines. No leaks now.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Saint Paul, MN 55108
Phillip
Job Details:
01/23/2024
The timer was not advancing. Today I replaced the timer. I set the timer to 60 and waited until the timer advanced to 50 minutes.
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Eden Prairie, MN 55344
Adam
Job Details:
01/23/2024
"Installed new display cover. Unit still giving error for not draining half way through. Started a cycle and let run for 10 minutes opened and lots of suds. Could be just from not completing cycles. Customer is using platinum plus packet. Checked the pressure switch it all gummed up with old soap. That could cause this issue also. Replaced hose, pressures switch and display trim. Let unit run for about 20 minutes never had an issue with any coats coming up. It did drain during the cycle and refilled it without an issue.
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Andover, MN 55304
Phillip
Job Details:
01/23/2024
The customer said the dishwasher was not washing the dishes well. I ran the dishwasher and it gets the correct amount of water. I can hear it wash but the pressure seems low. I opens the door and the spray arms did not move. I checked the filter and it was clean. I pulled the dishwasher out and replaced the wash pump. I ran it and now the spray arms spin. I advised the customer to run the faucet until the water is hot and to not prewash the dishes. I also recommended powder soap or pods.
We serviced a
GE REFRIGERATOR
Model WR60X29099
Near Eagan, MN 55123
Nate
Job Details:
01/23/2024
"Fridge was in the 50s. Confirmed with newfi, found the ff evaporator fan had error codes that it stopped running. Replaced bad evaporator fan. Cooling great.
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Rosemount, MN 55068
Nate
Job Details:
01/23/2024
Replaced bad motor and blower wheel. Vacuumed out dryer and bulkhead. Cleaned and oiled rollers. Runs great now.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near St. Cloud, MN 56303
Brandon
Job Details:
01/23/2024
"Dryer making noise, disassembled the unit found the rear rollers worn out, quoted the customer, customer approved, installed cycled and test unit working as it should.
We serviced a
DACOR++ WALL OVEN++
Model ECS130SCH
Near Minnetonka, MN 55345
Adam
Job Details:
01/23/2024
Install new control board from last diagnosis once it was installed tested every feature to make sure it was working properly. Everything is working great customer is happy that we got it back going for them and they dont have to replace it.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model MISSING
Near Bloomington, MN 55420
Nate
Job Details:
01/23/2024
"Dryer not drying clothes well, not heating, and vent going outside hasnt been cleaned in a long time. At least 7 years. We ended up cleaning out a gallon roughly of lint from inside the dryer, also scooped lint out from vent behind dryer and outside where it vents out. Found a bad igniter and belt. Replaced both of those: now it heats well, runs well. Customer is going to clean the vent going outside themselves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFB
Near Minneapolis, MN 55409
Nate
Job Details:
01/23/2024
Dishwasher not draining well. Takes 2 drains typically to get water drained out. We disconnected the drain line and made sure no restrictions in it. We removed the drain pump and made sure the pump had good tension to the impeller. Found that there was a spot where drain line was twisted and bent over on itself. We got that unbent and used a bracket to keep it from losing its shape: drains great now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Minneapolis, MN 55410
Nate
Job Details:
01/23/2024
F5E2 error code. Put unit into diagnostics and verify error. Saw stored error code. Replaced lid lock and tested. Works great now.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CA2762XYWO
Near Minneapolis, MN 55418
Ivan
Job Details:
01/23/2024
"The machine was not running due to a bad door switch. I replaced it with a brand new one, and after testing cycles, it works great."
We serviced a
LG DRYER
Model DLE2514W
Near Minneapolis, MN 55424
Nate
Job Details:
01/23/2024
Customer said there is lint collecting behind dryer and they are concerned about the duct being disconnected. Pulled adjacent washer out to inspect duct. Checked and did not find duct to be disconnected or any major tears. There may have been a small tear in the vent because of visable air movement behind machine. Used duct tape to seal up as best as possible. Does not appear to have any air leaks at this time.
We serviced a
LG DRYER
Model DLE2514W
Near Saint Paul, MN 55104
Ivan
Job Details:
01/23/2024
The customer tried to fix the machine and replaced the belt. It turned out that they damaged one wheel and burned the plastic. I made some adjustments as needed.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Minneapolis, MN 55406
Ivan
Job Details:
01/23/2024
Installed the provided belt and tested it with cycles. It works great with no issues.
We serviced a
GE WALL OVEN++
Model JTP11WS3WG
Near Buffalo, MN 55313
Brandon
Job Details:
01/23/2024
Removed board for repair. ; O-emld tckt
We serviced a
SUBZERO++ REFRIGERATOR
Model 632/02
Near Minneapolis, MN 55416
Phillip
Job Details:
01/23/2024
The display flashed EC 40 and EC 50. Those codes just mean both compressors are running more than the refrigerator thinks it they should. The freezer is cooling way better and when I open the door and push on the door switch I can hear the fan come on. I noticed the sides and the center mullion is very hot. I removed the top cover and found the condenser fan is not running. I do get 120 volts to the fan. If I spin the fan by hand it runs a little then stops. It will need the condenser fan. I left the top cover off and put in the garage. That should help until I come back. I looked up the part and created an estimate. Please double check I have the correct part number for the condenser fan please. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Becker, MN 55308
Matt
Job Details:
01/23/2024
"Customer complaint is, THE DRYER IS PLUGGED IN BUT NO POWER. Inspected and tested. Theres 240V to the dryer and the light is on on the main board, but no lights on the control panel. I can put dryer into test mode and do some of the test, but the display is not lighting up or any of the buttons. They sent me a belt and idler pulley. I need a new control panel part number W11583883 and Wire harness part number W11459337. Can someone call this in and get parts ordered and reschedule. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Saint Paul, MN 55104
Ivan
Job Details:
01/23/2024
"The refrigerator will need a complete seal system as it has a leak. Additionally, I noticed that it will not maintain the recommended settings due to the leakage. The customer would like to get a quote for the repair.; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near Wayzata, MN 55391
Adam
Job Details:
01/23/2024
"Customer had a few concerns beside the one he made to call for. The one he made the call for was four a random leak that would drip into the basket most of the time. Sometimes youd find some water on the floor. On arrival it was not acting up. Customer said it would just continue to lightly drip for a while. Sounds like we have a bad water valve. Thats the only thing that would be intermittent and would be running even when the unit was shut off. Another issue customer was having was a squeaky noise with the lead opening and closing. Customer has had this replaced once before for a rust warranty call I found that its rubbing right in the middle of the lid to the top of the unit will need to just be to fit explain to customer if we did it were not reliable for any crack paint or anything like that otherwise he can do it himself and try. Issue the customer said is sometimes on heavier loads from agitate to spin and spend to agitate it makes a louder, clunking noise. I guess I couldnt get the unit to make the noise. Sounds like it could be something with the transmission or the motor itself But Im not 100% sure being that its not making the noise every time or even for me. Quoted customer bluebook for new water valve. Those are approved and rescheduled customer; ordrng 1 205547P (VALVE - WATER FILL)"
We serviced a
ASKO++ DISHWASHER
Model DW20.3
Near Chanhassen, MN 55317
Adam
Job Details:
01/23/2024
"Customers complaint getting loud noise when operating the dishwasher. Ran unit until it started making the noise. Trace noise to the motor itself. Quoted bluebook for a new motor assembly Im not seeing any available please source motor. If price is different, please update customer with updated quote on priced of part.; saved tckt"
We serviced a
THERMADOR++ REFRIGERATOR
Model T24UW920RS
Near Edina, MN 55436
Adam
Job Details:
01/23/2024
"Unit not cooling had customer turn unit on and let run for 24 hours before diagnosing. Everything is running and sounds good. Compressor is drawing .38. Tapped in to the system. First took pressures getting around negative 18 psi. High getting around 75. Took my sniffer tool it was going off inside the unit a lot. Looking like we are having a leak in the evap or heat exchanger. Pressured up to 120 psi. Could find a leak. But it was lightly dropping psi and leaking somewhere. Would need evap and heat exchanger if possible. Spoke with Adrian from Techline. Was called on 3CX. Was on hold for over 20 minutes. He said dont give case numbers just say it was me and at 10:06 we finished the call. Tech line said if you cant find a leak and access to fix it nothing is can do. Looks like evap isnt available or sold. ; snapped 4 QuickPics, states that autho needed"
We serviced a
BEKO REFRIGERATOR
Model G91629NWU
Near Coon Rapids, MN 55433
Phillip
Job Details:
01/23/2024
The freezer door handle fell off because the handle studs broke. I am ordering the handle studs to replace. ; ordrd 2 5725590100 (HANDLE STUD)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near St. Cloud, MN 56303
Brandon
Job Details:
01/22/2024
"Customer states the ice maker is leaking, removed the ice maker, warmed and removed ice, found the mold corroded, filled with water and the mold drips from the corroded area. Quoted the customer and customer approved the repair.; ordrd 1 WPW10300022 (Ice maker)"
We serviced a
GE WASHER STACKED++
Model GFW400SCM1WW
Near St. Cloud, MN 56304
Brandon
Job Details:
01/22/2024
"Stacked unit, Washer leaking, Needs new door gasket. Customer would like a quote in writing to put in the file and submit for approval. ; saved tckt"
We serviced a
KITCHENAID WALL OVEN++
Model KEBC278KSS02
Near Minnetonka, MN 55345
Adam
Job Details:
01/22/2024
Remove control board to send out for repairs. ; saved tckt
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Minneapolis, MN 55413
Nate
Job Details:
01/22/2024
"Leaking water through bearing area. Need special sealant between bearing and transmission shaft. Will need to be ordered. Need new pump 205217P as well. Impeller is crackling and not pumping out water. Customer would like this done asap, put them down for Friday morning, but if we get the part and something opens up sooner they would like sooner service. ; schdld next appmnt for 1/26 FRI AM, states that autho needed"
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Maple Grove, MN 55311
Matt
Job Details:
01/22/2024
"Customer complaint is, NOT DRAINING. Customer said it had standing water in the bottom so he removed the water and checked the filter and didnt find anything. He never tried it again. Inspected and tested. I filled dishwasher up with water and canceled and it drained out perfectly. I started dishwasher on a heavy cycle and watched it until it went into first the drain cycle and it drained completely. Dishwasher is draining and testing good."
We serviced a
FRIGIDAIRE DRYER
Model GLEQ2152ESO
Near Sartell, MN 56377
Brandon
Job Details:
01/22/2024
"Customer states there is a noise in the dryer. Removed the covers and cleaned out the dryer, found the rear bearing was worn out. Replaced the kit, bearing, belt, idler pulley etc. found the there was piece of steel debris in the dryer. Cleaned out all the lift buildup. Ran unit. There are no noises at this time"
We serviced a
GE REFRIGERATOR
Model GTS18KHPLRBB
Near Plymouth, MN 55442
Phillip
Job Details:
01/22/2024
The whole unit stopped cooling. I found the unit unplugged. I plugged it back in. Everything cycled on except the compressor. I found the compressor was not starting. The start device had failed. I replaced the compressor start device. The compressor is working good and cooling down now.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Saint Paul, MN 55104
Ivan
Job Details:
01/22/2024
"Installed a new drain pump, tested cycles, and it runs great. The customer will monitor the performance of the machine. If issues continue, a new motor assembly will be needed. For now, the machine works perfectly."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TE4
Near Saint Michael, MN 55376
Matt
Job Details:
01/22/2024
"Customer complaint is, ICEMAKER DOESNT WORK. Customer had turned refrigerator off and completely defrosted and was off when I got here. I turned refrigerator on and inspected ice maker and its dry. I cycled ice maker and it filled with water. I removed ice maker and its only filling 6 of the 8 cubes with water because of the low water pressure. I adjusted fill volume 2 full turns and now its filling completely. Ice maker is testing good."
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Oak Grove, MN 55303
Matt
Job Details:
01/22/2024
"Customer complaint is, WARM, ERROR CODE CF. Inspected and tested. FF compartment temperature is 38F and freezer is 13F. The sides and between compartment are really hot to the touch. I found a service bulletin for this CF error. Looks like theyve had issues with it. Its a condenser fan error. I pulled refrigerator out and found the condenser fan has failed. Also the water line is copper and its kinked. Customer approved repairs. Installed new condenser fan, blade and water supply line. Tested and fan is working great. Refrigerator is now fixed.
We serviced a
THERMADOR++ RANGE
Model PRSG366S
Near Minneapolis, MN 55414
Phillip
Job Details:
01/22/2024
"I replaced the bake ignitor, the right rear burner switch, and the front left switch. All the burners and the bake tested good."
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW2
Near Minneapolis, MN 55407
Phillip
Job Details:
01/22/2024
Today I replaced the bad motor on the washer and the hoses weee replaced. All tested good.
We serviced a
THERMADOR++ COOKTOP++
Model PCS486GDUS
Near Wayzata, MN 55391
Adam
Job Details:
01/22/2024
"Customers complaint is burners seem a little bit too high and the right side burner seems not to always ignite. On arrival the right burner its working properly. Customer said she did clean it. I did explain that can take care of it. If they get dirty, they kinda can clog up the igniter or clog up the gas flow. So re-cleaned everything for them reassembled everythings working properly.
We serviced a
WHIRLPOOL WASHER STACKED++
Model WET4027HW1
Near Maplewood, MN 55109
Ivan
Job Details:
01/22/2024
"The machine is back in operation after installing a new control board and water valve. After testing, the unit fills with water okay, and cycles start great. I noticed the main vent line is full of lint and recommended cleaning up the line that goes up to the roof."
We serviced a
GE RANGE
Model JGBS30DEK5BB
Near St. Cloud, MN 56303
Brandon
Job Details:
01/22/2024
"Returned with parts, removed covers, replaced gas valve, cycled and tested several times the gas in the oven shut off and started when requested. Tested all lines for leaks found no leaks"
We serviced a
SPEED QUEEN DRYER
Model LDG30RGS113TW01
Near Chaska, MN 55318
Adam
Job Details:
01/22/2024
Install new igniter from last diagnosis once installed tested make sure it was working properly. I also cleaned up the rollers and idler pulley. unit is working properly.
We serviced a
SPEED QUEEN DRYER
Model ADGE9BSS115TN01
Near Prior Lake, MN 55372
Nate
Job Details:
01/22/2024
"Dryer squealing. Found one end of roller shaft worn down, flipped it around, cleaned and oiled the shafts, and cleaned and oiled the pully. Now it runs nice and quiet.
We serviced a
GE REFRIGERATOR
Model PWE23KYNBFS
Near South Saint Paul, MN 55075
Nate
Job Details:
01/22/2024
Customer states that no water was flowing from inside dispenser. Tested dispenser and it was working properly. Customer states that she had defrosted and deep cleaned unit earlier in the day. Water tank in fridge was probably frozen. Also replaced filter for unit at this time. Machine working great.
We serviced a
LG RANGE
Model LREL6323S/01
Near Minneapolis, MN 55429
Phillip
Job Details:
01/22/2024
I replaced the front left burner. I tested all the burners and they all work great.
We serviced a
GE RANGE
Model CGS990SET8SS
Near Minneapolis, MN 55419
Nate
Job Details:
01/22/2024
Customer states oven trips breaker immediately when starting a bake in the lower oven. Inspected oven igniter and found it to have failed. Replaced with a part from van and tested. Ignites great now and doesnt trip breaker. Heats well.
We serviced a
BEKO DISHWASHER
Model DUT36522W
Near Bayport, MN 55003
Ivan
Job Details:
01/22/2024
"The machine was down due to the cold weather, which created an ice build-up, preventing the machine from functioning properly. After breaking the ice build-up, the machine started to work properly with no more issues. The customer will put more insulation around the area and the back wall."
We serviced a
BOSCH DISHWASHER
Model Shx55r55uc/64
Near Minneapolis, MN 55419
Nate
Job Details:
01/22/2024
"Dishwasher was filling and overfilling with water when not in use. Found a bad water valve. Replaced valve. Works great now. It was dripping when running from bottom of door, we adjusted the dishwasher so that its not tipping forward as much. Dripping stopped when we did that."
We serviced a
ASKO++ DISHWASHER
Model 107323271
Near Minneapolis, MN 55416
Nate
Job Details:
01/22/2024
"Customer states, machine will drain and then after draining, machine will hum and no water will enter machine. At this time, we ran a cycle and were not able to recreate issue. Customer was quoted for a possible valve replacement. After inspecting water line, and the way its run against the wall, we assume that due to last weeks cold snap, the line probably froze and has since defrosted. Informed customer of this possible issue, and customer confirmed they have had freezing issues before. At this time, no repair needed."
We serviced a
ASKO++ DISHWASHER
Model D5554
Near Minneapolis, MN 55405
Nate
Job Details:
01/22/2024
Replaced bad main pcb. Old pcb didnt allow customer to select cycle and it would randomly beep. Runs great now.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Afton, MN 55001
Ivan
Job Details:
01/22/2024
"The oven was making noises, and I noticed the igniter had 1 amp, which indicated it was out of spec. After replacing it with a new igniter, the unit heats up fast and works great."
We serviced a
LG WASHER
Model WM4200HWA
Near Minneapolis, MN 55433
Phillip
Job Details:
01/22/2024
The customer said the washer was not draining and it was giving the OE air. I replaced a drain pump and ran diagnostics and the washer is draining perfectly fine no other issues found.
We serviced a
GE RANGE
Model JBP66W0K1WW
Near Saint Michael, MN 55376
Matt
Job Details:
01/22/2024
"Customer complaint is, BIG BURNER ISNT HOT ENOUGH AND OVEN DOOR IS LOOSE. Tenant said the front right burner is not getting hot enough. Inspected and tested. I tested all 4 burners and there all working great. I put a pot of water on the front right burner and it boiled quickly. The door is falling off. The inner and outer frames are bent and nothing is lining up and the outer glass is falling out. The handle is broken and its missing screws all over. Range needs a whole new door and burner switch part number WB24T10058. I cant find the door as one assembly. Can someone see what they want to do with this range. ; saved tckt"
We serviced a
GE RANGE
Model JGB720SEJ4SS
Near Plymouth, MN 55447
Adam
Job Details:
01/22/2024
"Customer is complaint is its hard to press certain buttons on the display. The display has an overlay sticker which is all cracked and certain buttons especially on the clock for adjusting the time or temp is very hard to use. Theres no good fix besides your place in the board on this, I cannot repair the button because its internal. Quoted bluebook for new board and overlay customer approved, ordered and rescheduled.Overlay WB07X27884Board WB27X29135; ordrng 1 WB27X29135 (CONTROL BOARD - MAIN, SIGNAL, TEXT, TOUCH, ETC.) and 1 WB07X27884 (Over lay)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Minneapolis, MN 55446
Matt
Job Details:
01/22/2024
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. FF compartment temperature is 40F and freezer is 1F. The ice maker is catching when it cycles and is not filling with water. I found the ice maker fill tube is frozen. Theres a service bulletin for this and they have you install a new fill tube with insulating tape. Refrigerator needs a new ice maker and fill tube. Part on order. Please schedule me 2 hours. Customer requested return trip for Friday. ; ordrd 1 241920106 (Fill tube kit)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Minneapolis, MN 55441
Phillip
Job Details:
01/22/2024
The freezer will randomly stop cooling and then just start again. When I arrived the freezer was not running and it was not stuck in defrost. I pulled the panel away and tapped on the thermostat. The fan and compressor started right up. The thermostat is failing and needs to be replaced. I gave a quote for the repair. ; ordrd 1 5304513033 (Thermostat)
We serviced a
LG RANGE
Model LRE3194ST/00
Near Rogers, MN 55374
Matt
Job Details:
01/22/2024
"Customer complaint is, STARTED SMOKING. Customer had range out on the deck because it smelled so bad. Inspected and tested. I pulled the bake element out and found the insulation down by the hidden bake element started on fire and is all black and charred. Range smells terrible from the smoke. Theres no fixing this. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55422
Phillip
Job Details:
01/22/2024
The dishwasher does not wash the dishes. The dishwasher will fill with water but the wash pump motor does not kick in. It needs the new wash pump assembly. Im ordering the part. ; ordrd 1 W11087376 (Pump assembly)
We serviced a
ASKO++ DISHWASHER
Model D5634
Near Wayzata, MN 55391
Adam
Job Details:
01/22/2024
"Customer complaint looks like the bottom seal is tearing and also the top rack doesnt seem to be rolling. Correctly. The bottom door seal is torn. Will need a replacement for the bottom door seal. I dont see any available. Will have to source and quote customer for new door seal. Also, customer had new bearing kit for the top rack installed the new bearing kit. Thats the best I can do on that, all of us click426743 Door Gasket ; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Otsego, MN 55330
Matt
Job Details:
01/22/2024
"Customer complaint is, ICE MAKER ISSUES. Customer said the ice maker was frozen over on the bottom and they replaced it and now its not cycling unless they hold in the test button. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Customer installed a none OEM ice maker. Refrigerator needs the ice maker kit. Can someone find the kit and call customer with a quote. Please schedule me 2 hours on my return trip. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DFI652
Near Excelsior, MN 55331
Adam
Job Details:
01/22/2024
"Customer complete his unit leaking out the front. First thing I noticed is the unit is mounted at an angle and the left side mounting screw head is sticking out and hitting the door. Still not enough for the leak customer is getting. Removed the outer door and found the dispenser is leaking. Needs new dispenser. I also recommend getting a new door seal because he is getting moisture around the display. Not able to source parts. Please source parts and quote customer. 883172 TUB SEAL DW 1781 UL SECIL 2 700275 dispenser ; snapped 1 QuickPics, states that autho needed"
We serviced a
SUBZERO++ REFRIGERATOR
Model 550
Near Shorewood, MN 55331
Adam
Job Details:
01/22/2024
Customers complaint warmer temps and ice build up in freezer. Customer stated door is hard to close and thinks it doesnt close always tight. Found the rollers for the freezer are bad and the door seal is torn and getting worse and worse. Will need new freezer door roller assembly and gasket. Also the defrost heater isnt kicking in. Found defrost heater is testing open. Will need freezer defrost heater. Please verify part numbers and source parts ER7010592 gasket0182651 rail support0182652 Rail supportDefrost heater 4322580; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Sartell, MN 56377
Brandon
Job Details:
01/22/2024
"Customer states the unit is freezing up, removed the bottom drawer, found the lower part of the fresh food compartment frozen. Customer removed the ice. The unit most likely has clogged drains and most likely needs the heater kit for the ice maker. ; snapped 1 QuickPics, states that autho needed"
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Minneapolis, MN 55428
Phillip
Job Details:
01/18/2024
"When the oven door is opened the light does not turn on but sometimes it does. If you put it on bake and 350 nothing happens but for me it worked once but for only 10 seconds then it shut off. I pulled the door lock switch out and tested the micro switch. The switch tested good several times. I checked the outlet and the polarity is good. I plugged the range back in and right away. The cooling fan came on the lights flashed. The whole range acted crazy. I unplugged it and then plug it back in again and it was normal but the oven still does not work. I called the Beko tech line and he told me, the door switch is the problem and to replace the door lock assembly. Advised the tech line that the switch tested good, so what else could it be and he just said even though it tested good it can still be bad. I am ordering the rear main board the knob control board, and the door lock assembly. When I return, I will replace all three parts. Im ordering all three parts for Marcone. 267600082 main control 267600006 knob control 264600001 door switch assembly ; ordrd 1 267600082 (Main board) and 1 267600006 (Knob control) and 1 264600001 (Door lock)"
We serviced a
BLOMBERG++ RANGE
Model BGR24102SS
Near Minneapolis, MN 55401
Nate
Job Details:
01/18/2024
"Glass broken on door. Cant find parts diagram. Can someone please find diagram and see if we can replace just the inner glass panel, or if we have to get the whole door assembly. ; saved tckt"
Near St. Cloud, MN 56304
Brandon
Job Details:
01/18/2024
"Cant get in vacant unit, door lock is broken, will repeatedly check with customer when issue with door is repaired so this repair can get going ;"
We serviced a
LG WASHER
Model WT1101CW
Near Falcon Heights, MN 55113
Ivan
Job Details:
01/18/2024
"Washing machine showing DE error; a new door switch is needed. Please order the part. The customer has accepted the repair.Part: EBF61215202 LG SWITCH ASSEMBLY, LOCKER; saved tckt"
We serviced a
BOSCH DRYER STACKED++
Model WTW87NH1UC/01
Near Minneapolis, MN 55401
Adam
Job Details:
01/18/2024
Tenants complaint not drying well or at all. Put unit at a time dry let it run. Compressor is running. All fans operating. I called tech line. We went through test mode and made sure each component is in spec. Also cleaned everything we could. From sensors to fans. Everything is working properly. Customer has been at the apartment since thanksgiving. It been acting like this from the beginning. Its in a closet. Techline said it will not dry with door closed or poor circulation. These do take long time to dry and all setting are on eco so it takes longer then it says. Explained to tenant also found the lint trap you cant even see through which will cause issue. We can ship the part to the tenant for that part 00656033 lint screen. Not sure if we can find it. None show available can we tack a look and let them know;
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Ramsey, MN 55303
Matt
Job Details:
01/18/2024
"Customer complaint is, CONTROL DOESNT WORK, CANT GET THE UNIT TO TURN ON. Inspected and tested. The control panel is dead and not responding. Theres 120V at the junction box. I removed door and control panel and found the control panel board has corrosion on it. Dishwasher needs a new control panel. Also customer said it was leaking from the door a little puddle. It looks like its coming from the vent from what the customer explained, so he wants me to replace the vent assembly to. Quoted customer $621. to install new control panel and vent assembly. Customer approved repairs. Parts on order. ; ordrng 1 WPW10469574 (DETERGENT CUP (DOUBLE)) and 1 WPW10537425 (USER INTERFACE FOR CONTROL BOARD)"
We serviced a
BLOMBERG++ REFRIGERATOR
Model K60340NU
Near Minneapolis, MN 55401
Nate
Job Details:
01/18/2024
Not cooling. Compressor is running. Fans running. No frost on evaporator. One of the evaporator corners has a bunch of corrosion. Probably needs a leak fixed and recharge. Please call Ty with a quote for fix. ; saved tckt
We serviced a
GE WASHER
Model GTW220ACK7WW
Near St. Cloud, MN 56301
Brandon
Job Details:
01/18/2024
"Customer states the unit doesnt fill with water. Plugged in the wireless tool . Tested the water valves (ok) the unit will not spin or agitate. Has a code F5 Checked and no power is going to the motor. Lid lock is working and the shifter shiftsUnit is in the basement shop with no hot water provided, only cold water provided. ; snapped 2 QuickPics, states that autho needed"
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details:
01/18/2024
Not latching. Needs new latch and micro switch. Quoted for that. Will come back to replace. Got quote approved. ; ordrd 1 1750900300 (Door latch assembly) and 1 1731980500 (Micro switch)
We serviced a
BEKO REFRIGERATOR
Model BFBF2715SS
Near Saint Paul, MN 55108
Nate
Job Details:
01/18/2024
Fresh food and freezer section are room temperature. Took off evaporator panel. No frost. Compressor running. R600. Compressor hot and buzzing. Please contact customer with quote for sealed system work. ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Near Saint Paul, MN 55104
Ivan
Job Details:
01/18/2024
"The machine needs a new drain pump due to an F9E1 alarm, and it has been draining intermittently. The customer has approved the repair, and I have already ordered the part from Dey.Part ordered: W11412291 Drain pump.; ordrd 1 W11412291 (Drain pump)"
We serviced a
LG REFRIGERATOR
Model LFXS26973S/10
Near Oak Grove, MN 55303
Matt
Job Details:
01/18/2024
"Customer complaint is, WARM, ERROR CODE CF. Inspected and tested. FF compartment temperature is 38F and freezer is 13F. The sides and between compartment are really hot to the touch. I found a service bulletin for this CF error. Looks like theyve had issues with it. Its a condenser fan error. I pulled refrigerator out and found the condenser fan has failed. Also the water line is copper and its kinked. Quoted customer $462. to install new condenser fan motor and blade and to replace the copper supply line with a flexible stainless hose. Customer approved repairs. Parts on order. Everything is extremely hot behind refrigerator, so I unplugged refrigerator and customer is going to move everything to a different refrigerator. ; ordrng 1 EAU63103302 (MOTOR - A/C, D/C, COOLING, REFRIGERATOR) and 1 ADP73273402 (CONDENSER FAN MOTOR - SEE MOTOR) and 1 48388 (WATER LINE REPLACEMENT)"
We serviced a
LG RANGE
Model LRE3061ST
Near St. Cloud, MN 56303
Brandon
Job Details:
01/18/2024
"Customer stated the unit was not heating correctly, found the fan was not coming on. Was able to get the fan to turn on and the unit heat up correctly. Customer approved the fan repair. ; ordrd 1 MDG62162805 (Fan) and 1 EAU61865302 (Fan)"
We serviced a
GE WASHER
Model GCWP1800D0WW
Near Plymouth, MN 55446
Phillip
Job Details:
01/18/2024
Today I replaced the motor only and did not install the lid switch. The washer washes and spins good now.
We serviced a
KENMORE WASHER
Model 110.25862400
Near Maple Grove, MN 55369
Matt
Job Details:
01/18/2024
"Customer complaint is, INTERMITELY WONT START FOR THE PAST 9 YRS. Customer said its not spinning sometimes. I put it on a spin and it spun perfectly. I filled, agitated, drained and spun washer 2 different times and it worked perfectly. Washer is working great while testing."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Big Lake, MN 55309
Brandon
Job Details:
01/18/2024
"Returned with the parts, installed the new filter cycled and tested for leaks, found no issues, install new spray arms."
We serviced a
SPEED QUEEN DRYER STACKED++
Model ATGE9AGP113TW01
Near Minneapolis, MN 55403
Nate
Job Details:
01/18/2024
"Dryer continually runs. Found a bad relay on the control board. Gave the customer a few options including ordering a new board, they opted to do the on-site board repair. Did repair and it is working great.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Minneapolis, MN 55412
Phillip
Job Details:
01/18/2024
"The dishwasher does not fill with water. I first checked the float, and the float was working fine. I started the dishwasher and the water valve buzzes. I removed the dishwasher line from the valve and put the end of the hose in a Tupperware container and turned the water back on. Im getting no water coming out of the customers water supply line. Its very cold under the dishwasher so advise the customer. The line is probably frozen And the dishwasher is fine. Advise the customer to put a space heater or fan near the dishwasher so he warms up the waterline."
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Ramsey, MN 55303
Matt
Job Details:
01/18/2024
"Customer complaint is, NO WATER. Inspected and tested. Nothing on the display is working. Found the display was locked. I unlocked it and now the dispenser is working, but still no water coming out. I found its shut off underneath the sink. Its a plastic valve and I couldnt get it to turn, so customer is going to try and get it."
We serviced a
KENMORE WASHER
Model 47081600
Near Saint Paul, MN 55119
Ivan
Job Details:
01/18/2024
"Installed a new drain pump, tested wash and drain cycles, and everything is working fine. No more issues.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near St. Cloud, MN 56304
Brandon
Job Details:
01/18/2024
The dryer was making noise.Removed the covers and found metal debris rubbing on the drum. Put cover back on and noise went away
We serviced a
LG WASHER
Model WM3370HWA
Near Chanhassen, MN 55317
Adam
Job Details:
01/18/2024
Customers complaint is leaking out the back of the unit remove the top of the unit and inspected. Found a hose undone from the drain hose to a little valve that goes to the basket tested unit was unhooked found that went in the drain it would leak from that hose re-hooked up hose test multiple time never fall off and it is working properly showed customer where it was that if you wanted wanted to know so if happened again
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KB3
Near Chaska, MN 55318
Adam
Job Details:
01/18/2024
Installed ice maker from last diagnosis. Once installed put in harvest. Went through harvest mode and filled with water.
We serviced a
KENMORE RANGE
Model 790.96623701
Near Blaine, MN 55449
Phillip
Job Details:
01/18/2024
Today I replaced the main board and tested the oven. The oven is heating up fast and all the burners work.
We serviced a
MAYTAG DRYER
Model MGDE300VW1
Near Saint Paul, MN 55104
Nate
Job Details:
01/18/2024
"Lots of condensation inside dryer, and it glitches and randomly stops, even on timed dry. I disconnected the vent, 24 mph airflow coming out of the dryer. Running it with vent disconnected, I took temps and it runs at a peak of 192 when it cycles. 102 on the low end. With vent connected, 225 on high end. I took dryer apart, cleaned a bunch of lint out of the dryer and blower wheel. Customer has 5 elbows on their vent. They will redo the vent so its shorter with less elbows."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5021SG/AA
Near Chaska, MN 55318
Adam
Job Details:
01/18/2024
Installed new evaporator cover with fan motor from last diagnosis. Once installed tested make sure it was Working properly. Unit is working great.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Saint Paul, MN 55116
Ivan
Job Details:
01/18/2024
"The customer complained that the oven would not heat up at all. After checking the igniter, I found that it was not responding, registering 0 amps. After replacing it with a new igniter, the oven now works great and heats up quickly."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Brooklyn Park, MN 55444
Phillip
Job Details:
01/18/2024
Water is leaking from the dispenser drawer. Per the service bulletin instructions I replaced the drawer and dispenser assembly. I ran a test and there is no leaking.
We serviced a
MAGIC CHEF COOKTOP++
Model 6241RB
Near Saint Paul, MN 55130
Nate
Job Details:
01/17/2024
Cook top sometimes will have all orange flames. They dont have a humidifier. They do burn scented candles. I inspected the burners and theyre good. Advised customer to try opening windows next time that happens to see if flames gradually turn blue. Nothing to fix on this.