Service History 22 - Omega Force Appliance Repair

We serviced a

FRIGIDAIRE DRYER- GAS

Model FASG7074LW0

Near Minneapolis, MN 55443

Adam

Job Details: 06/09/2022

Unit one tumble. Disassembled unit and found a piece of clothing stuck in the blower wheel. Also the idler pulley was shot. Quoted customer for idler and removing stock clothing. Reassembled unit with new parts and cleaned and oiled parts available. Started unit and unit was spinning and tumble in but boy creaking extremely bad. Found that the blower was bad from the clothes getting stuck inside. Quoted customer for lower part also. Customer rather did a new unit because display board was damaged also.

We serviced a

GE WASHER FRONT LOA

Model GFW850SPN0RS

Near Minnetonka, MN 55305

Adam

Job Details: 06/09/2022

Door lock was erroring out again. Last time couldnt get it to happen did it once and it showed error on the SmartHQ replaced door lock like it says wiring looked fine.

We serviced a

KENMORE WASHER TOP LOAD

Model 1108299100

Near St. Louis Park, MN 55426

Adam

Job Details: 06/09/2022

Unit wouldnt spin. Basket was extremely hard to spin. Disassembled unit and found the gear case was bad. Unit is disassembled and customer is ok with leaving it that way. Everything else looked good on unit. ; ordrd 1 3360629 (Gear case)

We serviced a

LG WASHER FRONT LOA

Model WM3370HWA/01

Near Victoria, MN 55386

Adam

Job Details: 06/09/2022

Unit wasnt spinning out was customer complaint. Found that the drain pump was making a bad noise and wouldnt pump out the water. Checked filter and was dirty cleaned and reinstalled tried drain pump again still wasnt pumping the water. Quoted and replaced drain pump; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KENMORE DRYER- GAS

Model 110.7022512

Near Chanhassen, MN 55317

Adam

Job Details: 06/09/2022

Customers complaint unit wasnt drying. Turning on unit and the igniter was working and kicked the gas on so we had heat. Checked airflow and there was a big blockage from lint at the end of the vent. Cleared that out and was getting 19 mph to 20 mph out the vent which is good. Watch heat and was getting to 205ish then would go off. Watched for 25min and was still good. Told the customer was probably just the blocked vent. Showed him the peep hole to see the flame and said if cloths dont seam to dry again he could look in there and see if through out the cycle the flame is lighting. If it happens again will need coils.

We serviced a

LG REFRIGERATOR

Model LFC25765SW/00

Near Minneapolis, MN 55442

Adam

Job Details: 06/09/2022

Unit wasnt making ice was customer complaint. Water valve was working properly just wasnt dispensing the ice. Ordered ice maker and rescheduled customer; ordrd 1 AEQ72909603 (Ice maker)

We serviced a

KITCHENAID DISHWASHER

Model KUDE50CXSS8

Near Saint Michael, MN 55376

Matt

Job Details: 06/09/2022

"Customer complaint is, UNIT IS DEAD. Inspected and tested. Found the UI control panel has failed. Parts on order. ; ordrd 1 WPW10500166 (UI) and 1 W10473198 (Main board)"

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Otsego, MN 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, SOAP DISPENSER ISSUE, SOAP GETS STUCK OR POPS OUT AT WRONG TIME AND DISHES DIRTY EOC. Inspected and tested. Found the filter was plugged solid. Cleaned out filter and ran dishwasher through service diagnostics. No errors and everything was working perfectly. Soap dispenser worked every time. I think because of the plugged filter there wasnt enough water pressure to clean or wash the soap out of the dispenser. Everything is working great now."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB855DC4

Near Elk River, MN 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Installed new heating element and tested. Dryer is heating great and cycling between 230F and 140F. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8551AWQ

Near Saint Paul, MN 55113

Nate

Job Details: 06/09/2022

"Needs W11082871 and MDB8551AWQ. Seal and water valve. Quoted for those replaced, L14 labor and BB for them is 101 and 92.90. Its an old dishwasher. Water keeps entering the dishwasher and water leaking underneath from bad seal. "

We serviced a

WHIRLPOOL DRYER- GAS

Model MGD5500FW0

Near Saint Paul, MN 55104

Nate

Job Details: 06/09/2022

"Dryer was squealing and then it stopped. Found a bad idler pully and belt was wearing on it. Used dryer kit, replaced the pully, belt and rollers. Vacuumed out a lot of lint. Runs and heats great now. ; used 1 4392067 () from stock"

We serviced a

ADMIRAL WASHER TOP LOAD

Model ATW4470TQ0

Near Elk River, MN 55330

Matt

Job Details: 06/09/2022

"Customer complaint is, WONT DRAIN, WONT DO ANYTHING, JUST CLICKS. Inspected and tested. Found a sock in the drain pump and the agitator dogs are wore out.. Installed new agitator dogs and removed sock. Tested washer and its working great. Washer is now fixed. ; used 1 80040 (DOGS) from stock"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB755DW0

Near Saint Michael, MN 55376

Adam

Job Details: 06/09/2022

Unit would just click but not start. Disassembled dryer. Found a bad fuse. WP3392519 which we replaced two years ago. Also did a free dryer maintenance (oiled rollers and cleaned inside dryer. Unit has crinkle vent hook up and gets a little kinked. I found a softball size of lint inside of it also. Which is probably causing the issue. Advised dad that they need to remove it and clean it often or replace with stiff dryer vent duct work; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

GE WASHER TOP LOAD

Model GTW460ASJ8WW

Near Minneapolis, MN 55404

Nate

Job Details: 06/09/2022

Washer leaking. Found lots of oil leaking from bad transmission. Quoted for transmission and belt. They will get a new washer.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLRT183TD04

Near St. Cloud, MN 56304

Seth

Job Details: 06/09/2022

"Not cooling. Fresh food section is 55?F freezer section is 38?F. I removed evaporator cover and found only 10% of the evaporator was frosted. This refrigerator has a failing sealed system. While I was on site the compressor overheated and kicked off. This refrigerator needs to be serviced by an EPA certified refrigeration company and checked for refrigerant leaks or be replaced in my professional opinion. Fridge is not able to perform as its designed, and could cause sickness or food poisoning if product is consumed that has been kept in the fridge the customer was notified."

We serviced a

KENMORE REFRIGERATOR

Model 59663822200

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/09/2022

Customer complains of high temperatures. Upon arrival and inspection I found the freezer was at -1?F the fridge central cavity was 45?F. The fridge was way over full and improperly loaded see pictures for details. But I tested for airflow and air temperature from the air dampener the temperature was steady at 13? but it was blocked by food. The freezer door was held open by a pet toy when I arrived. There was frost present in the freezer. I advise the customer she needs to follow the instructions in her owners manual and properly load the fridge and freezer. Due to the excessive moisture buildup I recommended a hard defrost and cleaning per the owners manual.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA01

Near Apple Valley, MN 55124

Delton

Job Details: 06/09/2022

Customer says dishwasher not draining. Found that there a piece of glass stuck in drain pump. Tested and dishwasher drains but then found that motor is squealing and that it is leaking from underneath door. Needs new motor/sump assembly and inside door vent assembly. Parts show not in stock also probably need to get authorization based on parts costs. SCHEDULE 2 HOURS FOR REPAIRMotor/sump assembly DD82-01126B; door vent assembly DD94-01030A; saved tckt

We serviced a

MAYTAG WALL OVEN- ELECT

Model MEW7630AS01

Near Sauk Rapids, MN 56379

Seth

Job Details: 06/09/2022

Customer complains that after we ran the self clean on the lower oven UI went dead it locked and would not respond. Upon arrival and inspection I found the thermal fuse failed. I replace the failed thermal fuse and machine reset an opened as designed. I tested by running the bake cycle on both upper and lower oven to 350?F. The cooling fan ran great the whole time. I recommended the customer service from using the self clean option as this is known to cause a problem with this make and model. The wall oven is now fixed.; used 1 WPW10545255 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WGD6200SW1

Near Minneapolis, MN 55404

Nate

Job Details: 06/09/2022

"Replaced a bad thermal fuse because it wasnt heating. Vacuumed lint out. They will have dryer vent cleaned. Runs and heats great now. LM with owner to call us and make the payment. ; used 1 WP3392519 (THERMAL FUSE) from stock, states that autho needed"

We serviced a

DACOR MICROWAVE

Model PCOR30S

Near Minneapolis, MN 55407

Nate

Job Details: 06/09/2022

"Replaced a control that had a burn on the board. But still not heating. Its a convection microwave, 17 years old, so hopefully we can find these parts. I want to return with a mag 66761, transformer 66760, cap 66752 and diode 66676. And thermal fuses 66677, 66248, . O-emld tckt , states that autho needed"

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model SWNSX2PP112TW01

Near Minneapolis, MN 55417

Nate

Job Details: 06/09/2022

"Not running. Found the lid switch actuator was bent, probably from someone slamming down the lid. I adjusted that, now it fills with water. I also put a couple clips on the drain pump so its secure. Runs well now."

We serviced a

KENMORE MICROWAVE

Model 79080343310

Near Minneapolis, MN 55431

Delton

Job Details: 06/09/2022

"Metal rack corner is burnt as well as the supports (see picture) also looks like cavity has a bit of damage due to the sparks. Microwave works and heats water fine without rack in microwave. Turn table is working fine, it starts/stops correctly. ?Would need several parts Rack 5304478927; rack cooking supports (4 of them) 5304478924; grey touch up paint? If we can find one; saved tckt"

We serviced a

LG WASHER FRONT LOA

Model WM3670HVA

Near Saint Paul, MN 55116

Delton

Job Details: 06/09/2022

"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Anoka, MN 55303

Matt

Job Details: 06/09/2022

"Customer complaint is, KEEPS STOPPING MID CYCLE AND BEEPING NOISE, RESET BREAKER BUT DIDN'T HELP. Inspected and tested. Found the microfiltration filter was plugged. Cleaned out filter and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE DISHWASHER

Model GTD550PYR3FS

Near Saint Michael, MN 55376

Adam

Job Details: 06/08/2022

Dishwasher install. Dishwasher was sitting out from under the counter. Reinstalled unit. Checked for leaks. Had customer look at unit to make sure they were happy with the way it was sitting and checked for leaks again.

We serviced a

ELECTROLUX REFRIGERATOR

Model EI28BS56IS9

Near Minneapolis, MN 55424

Adam

Job Details: 06/08/2022

"Unit is making ice. Found once the ice maker compartment was disassembled the level sensor arm was busted. Also the harvest assembly wouldnt defrost will need the assembly also. 241939901 arm sensor assembly 242043902 tray with heater; snapped 1 QuickPics, states that autho needed"

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Loretto, MN 55357

Phillip

Job Details: 06/08/2022

I found water is leaking from the distributor when it changes direction. Im ordering the distributor. ; ordrd 1 00751950 (Distributor)

We serviced a

GE MICROWAVE

Model JVM3160RF5SS

Near Maple Grove, MN 55311

Phillip

Job Details: 06/08/2022

"The interior bulb is bad. It needs a new bulb. Please call the customer to schedule. Wb25x10030; snapped 1 QuickPics, states that autho needed"

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB725BW0

Near Waite Park, MN 56387

Seth

Job Details: 06/08/2022

Noisy when tumbling. Failed idler and support rollers were replaced. I tested the dryer empty and loaded. It was quiet.; used 1 4392067 () from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Clear Lake, MN 55319

Seth

Job Details: 06/08/2022

Not cooling in the FF section. Manufacturers defect with the defrost drain and evap cover. I quoted and notified customer of law suit. They are selling and will just defrost and move on.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED5600XW0

Near Monticello, MN 55362

Seth

Job Details: 06/08/2022

"Bad vent blew the element. Please,find parts. Call customer with timeframe after elemnt is found. Vent is now clean.; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB0

Near Monticello, MN 55362

Seth

Job Details: 06/08/2022

"I replaced the heater and tested the unit. It heats great. The 2 led lights that were failed were not part of the console but live on the control board. Parts on order.; ordrd 1 W10804115 (Main board), states that autho needed"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Little Canada, MN 55117

Nate

Job Details: 06/08/2022

"Not heating. Found a broken heater and pully. Replaced both. Heats; used 1 DC97-14486AG (HEATER ASSEMBLY), and 1 DE634A (PULLEY) from stock"

We serviced a

FRIGIDAIRE STACKED WASHER

Model GET ME

Near Minneapolis, MN 55414

Nate

Job Details: 06/08/2022

Washer made a grinding noise and stopped. I found lots of oil leaking from rusty transmission. The belt is falling apart.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 06/08/2022

Today its making ice the bucket was full. The customer said he reset the power yesterday because they had a power surge or something and now it makes ice., I replaced the main control.

We serviced a

MAYTAG DRYER- GAS

Model PYG4500AWW

Near Plymouth, MN 55441

Phillip

Job Details: 06/08/2022

"The belt was broken and the left roller was locked up. I replaced both rollers and the belt. I also vacuumed out the lint. ; used 1 341241 (BELT), and 1 LA-1008 (ROLLER KIT) from stock"

We serviced a

LG WASHER FRONT LOA

Model WM2016CW

Near Minneapolis, MN 55422

Phillip

Job Details: 06/08/2022

I found the basket moves up and down and when loaded the basket is rubbing on the door seal. This would need a tub job. The customer will replace the washer.

We serviced a

KENMORE REFRIGERATOR

Model 79576203901

Near Minneapolis, MN 55443

Phillip

Job Details: 06/08/2022

The customer said he found frost in the freezer and around the edge of the door. He cleaned up the frost and the noise issue went away. The freezer bulb was bad. The customer replaced the bulb and now the freezer light works. The fresh food door switch is failing. The customer preferred me not to replace it.

We serviced a

FRIGIDAIRE WALL OVEN- ELECT

Model FGMC3065PFE

Near Minneapolis, MN 55443

Phillip

Job Details: 06/08/2022

When the oven heated to 400 I could smell something melting. I pulled the bake element out from the front and found the connectorsTo it loose and burnt. I cut the wires back and replaced the connectors with high temp connectors. I advised the customer to remove and clean racks by hand then run a self clean.

We serviced a

BOSCH WALL OVEN- ELECT

Model HBL5551UC/02

Near Minneapolis, MN 55414

Nate

Job Details: 06/08/2022

Found a bad bake element. Lower oven would only get to 150 on bake. Preheated to 350. Heats great now.

We serviced a

AMANA REFRIGERATOR

Model n/a

Near Minneapolis, MN 55406

Nate

Job Details: 06/08/2022

"12324801 inner door liner. 12442201 evaporator fan motor. WP12550116Q fresh food door gasket, and Freezer gasket WP12550116Q..; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model PYE22KMKGES

Near Minneapolis, MN 55407

Nate

Job Details: 06/08/2022

"Fresh food 47 degrees. Freezer 0 degrees. Fridge set at 35 and 0. Found frost built up around ff evaporator fan, and fan not running. Replaced fan, got frost off evaporator panel. Fan running strong now. Told customer 24 hours until it should be cooled down. Runs great now. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLEX4370K

Near Chaska, MN 55318

Adam

Job Details: 06/08/2022

Dryer would go to lower heat with error code for ducts clogged. Found good air flow from back of unit. Disassembled and cleaned unit inside and made sure nothing was testing bad. Cant test air flow out side because its to high but the flap isnt really opening so they have a air flow problem. Customer is going to get the vents cleaned

We serviced a

GE REFRIGERATOR

Model GTK18ICXARBS

Near Minneapolis, MN 55408

Nate

Job Details: 06/08/2022

"Replaced bad waterline from valve to Icemaker and fill tube. Explained to customer that plastic. Pieces cant come from a copper waterline, and to throw out the first batch of ice. Can someone call to collect or bill this at the end of the month?; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDT530PSD6SS

Near Waconia, MN 55387

Adam

Job Details: 06/08/2022

"Unit is leaking underneath. Pulled unit out and tested. Unit was leaking from where the diverter and motor hooks up. Tried to rebook but its to worn out needs both to fix water leak. Also noticed drain pump making a loud noise when trying to drain. Nothing was clogged but motor is going. Needs also drain pump. Parts listed belowWD49X23778 motorWD35X10386 diverter WD19X25187 drain pump; schdld next appmnt for 6/10 FRI !, states that autho needed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS36MHX01

Near Greenwood, MN 55331

Adam

Job Details: 06/08/2022

"Fridge temp is at 39 degrees and freezer at 28. Found no frost pattern on the evap(see photo). Compressor and all Fans are running. Looks like a sealed system issue everything this testing properly for mechanical parts; snapped 1 QuickPics, states that autho needed"

We serviced a

GE REFRIGERATOR

Model CYE22TP4MBW2

Near Excelsior, MN 55331

Adam

Job Details: 06/08/2022

Installed door and valve from last diagnosis and now unit is working greatFreezer temp 2Fridge temp 38

We serviced a

FRIGIDAIRE REFRIGERATOR

Model JFC2089WEP3

Near Minneapolis, MN 55446

Nate

Job Details: 06/08/2022

Replaced bad mullion. Works great now.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS1

Near Lakeville, MN 55044

Delton

Job Details: 06/08/2022

"Found debris in drain pump. Removed debris, tested and then found that wash motor runs for 2 seconds then stops. Found that Wash motor is bad. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 Wpw10605058 (Motor/sump assmebly)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW9050XW00

Near Farmington, MN 55024

Delton

Job Details: 06/08/2022

Found that washer drain fine. Problem is that tub bearings are going bad and is loud when spinning also going out of balance the MCU stops the spin and gives error. Will not go into high speed spin. Bad tub bearing and MCU. .; saved tckt

We serviced a

LG REFRIGERATOR

Model LRDCS2603S/00

Near Apple Valley, MN 55124

Delton

Job Details: 06/08/2022

Found that compressor windings are open. Bad compressor. Fridge/freezer is at room temperature. Needs sealed system repair.; saved tckt

We serviced a

BOSCH DISHWASHER

Model SHEM3AY56N/25

Near Minneapolis, MN 55406

Delton

Job Details: 06/08/2022

Dishwasher not draining. Found that drain line runs through the floor into basement then travels into wash room 20 feet away. Appears that something was stuck in drain tube because when i disconnected to check smaller run drain hose it did drain. I reattached the long drain and it now drains and dishwasher no longer has drain error. I informed customer that the setup they have is not per the specs of the manufacture and if happens again probably the same thing and to check drain hose in the basement.DIshwasher is draining and working good as Im here.

We serviced a

KENMORE REFRIGERATOR

Model 59678576802

Near Minneapolis, MN 55406

Delton

Job Details: 06/08/2022

"Found that compressor is not running, just buzzing and relay clicking. Customer approved estimate for start relay. Replaced relay, tested and compressor turns on and is starting to cool. Refrigerator is working good.; used 1 PRO41 () from stock"

We serviced a

GE DISHWASHER

Model DDT595SMJ0ES

Near Saint Paul, MN 55116

Delton

Job Details: 06/08/2022

There was a firmware update for this dishwasher. I updated firmware and dishwasher is working. I ran diagnostics and all functions are running and working good.

We serviced a

LG REFRIGERATOR

Model LFC22740ST

Near Saint Paul, MN 55105

Delton

Job Details: 06/08/2022

"Found that there is a sealed system leak, only %10 frost pattern , seales system issue

We serviced a

LG WASHER FRONT LOA

Model WM2010CW

Near West Saint Paul, MN 55118

Delton

Job Details: 06/08/2022

"Found that hull sensor was bad and motor wouldnt turn. customer approved estimate. Replaced hull sensor, tested and washer is working good.; used 1 6501KW2002A (HALL SENSOR) from stock"

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model RS696PXEB2

Near Maple Grove, MN 55311

Phillip

Job Details: 06/08/2022

I just handed the board to the customer. She said no reason to put it in.

We serviced a

KENMORE DISHWASHER

Model 66513073K212

Near Sartell, MN 56377

Seth

Job Details: 06/02/2022

Bad drain pump and no voltage from the main board.

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3052TSA

Near Minneapolis, MN 55420

Delton

Job Details: 06/02/2022

"Found that igniter is not sparking, barely sparking when I try and ground it out. Ordering orifice assmebly for back right burner and rescheduling.; ordrd 1 316536610 (Back right orifice assmebly)"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Lakeville, MN 55044

Delton

Job Details: 06/02/2022

"Replaced console panel and wheels, tested and all buttons respond and rack no longer falls out and block the spray arm. Dishwasher is working good."

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW95HEDW0

Near Otsego, MN 55301

Phillip

Job Details: 06/02/2022

I replaced the latch assembly today. I ran a diagnostic cycle and its working good.

We serviced a

SAMSUNG DISHWASHER

Model DMT300RFS/XAA

Near Eagan, MN 55122

Delton

Job Details: 06/02/2022

We serviced a

GE DRYER- ELECTRIC

Model GTDP220EF4WW

Near St. Cloud, MN 56301

Seth

Job Details: 06/02/2022

Customers complaint is it takes multiple cycles to dry. Upon arrival and inspection I found she had 1 mph of wind speed at the side of the house. I checked the back of the unit and she had over 20 mph but unit was blocked over 50% internally. I brushed the dryer out thoroughly gaining many miles per hour bill for labor. The dryer duct absolutely must be fixed before unit can be used or it could cause fire or further unit damage. The dryer is not working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6SHEXNQ00

Near Sartell, MN 56377

Seth

Job Details: 06/02/2022

Icemaker does not work. The IR board has failed I quoted via bluebook with generic and oem.

We serviced a

MAYTAG RANGE- GAS

Model MGR8875WS1

Near St. Cloud, MN 56303

Seth

Job Details: 06/02/2022

"Bake not working. I replaced the failed flat ignitor, and tested. The range is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS22HDHPNSR/AA01

Near Elk River, MN 55330

Matt

Job Details: 06/02/2022

"Customer complaint is, FRAMES OF SHELVES INSIDE OF FRIDGE ARE BROKEN. FF compartment top 2 shelves are broken, part number DA67-01929B, need 2. FF compartment top drawer shelf is broken, part number DA97-06440B. Bottom drawer has a small crack in it, part number DA97-06131P. Freezer top drawer shelf is broken, part number DA97-06137C. I attached pictures.. Thanks. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model PFE28PSKHSS

Near Osseo, MN 55369

Phillip

Job Details: 06/02/2022

I found frost build up all over the fresh food evaporator. When I removed the cover I found the defrost heater comes on in defrost but the evaporator fan does not when cycled. I defrosted the evaporator and replaced the fan. I also ran the firmware update. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522B

Near Minneapolis, MN 55418

Phillip

Job Details: 06/02/2022

I found both fans work when the doors are shut. The evaporator had ice around the sides and the return ducts were frosted over. I did see frost on the left side of the freezer door. I defrosted all the frost and advised the customer to make sure the freezer door can shut.

We serviced a

LG DRYER- ELECTRIC

Model n/a

Near Anoka, MN 55303

Matt

Job Details: 06/02/2022

This was a duplicate work order. They did not have 2 appliances to look at.

We serviced a

BOSCH DISHWASHER

Model SHX5AV55UC/01

Near Andover, MN 55304

Matt

Job Details: 06/02/2022

"Customer complaint is, E 25 WONT DRAIN OR START. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

UNKNOWN REFRIGERATOR

Model BFFD3622SS

Near Maple Grove, MN 55369

Matt

Job Details: 06/02/2022

"Customer complaint is, FRZ ICEMAKER I MAKING ICE BLOCK IN ICE BIN. Temperatures were at 0F In freezer. Inspected and found the ice bin is a solid block of ice. Removed ice maker and found one of the ice makers is completely full and is overflowing into the ice bin. I think the ice maker is not cycling properly. Needs a new ice maker assembly.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED70HEBW0

Near Albertville, MN 55301

Matt

Job Details: 06/02/2022

"Customer complaint is, WONT SPIN. Inspected and tested. Found the idler pulley is seized up. Installed new Idler pulley and tested. Dryer is working great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2LHEXTD10

Near Otsego, MN 55301

Matt

Job Details: 06/02/2022

"Customer complaint is, NOT COOLING-WONT HOLD TEMP & ITS LEAKING. Inspected and tested. Found the refrigerator was room temperature and nothing was running. The cold control has failed. Installed new cold control and tested. Refrigerator turned on and started cooling nicely. Refrigerator is now fixed. ; used 1 WP2198202 (COLD CONTROL) from stock"

We serviced a

JENN-AIR RANGE- GAS

Model JGS8850BDS

Near Minneapolis, MN 55429

Phillip

Job Details: 06/02/2022

I found the bake ignitor was weak. I replaced the bake ignitor and removed the door so the customer can clean it. The oven is heating good now. ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Maple Grove, MN 55311

Phillip

Job Details: 06/02/2022

The model and serial that WHE sent over was different from the fridge they have now. She said they got a new one a few years ago. I updated the mod and ser and took a pic. The tapping sound was from the back and stopped when I pulled it out a few inches. I found loose tape and the earring label was tapping against the back wall. I removed the loose tape and label. T

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE52M7750V/A3

Near Loretto, MN 55357

Phillip

Job Details: 06/02/2022

I replace both parts and cleaned the rollers the dryer seems to be working good now.

We serviced a

GE REFRIGERATOR

Model ZISB420DRI

Near Rockford, MN 55373

Phillip

Job Details: 06/02/2022

The unit was not cooling. I found the compressor not working but I was getting 120 to the inverter. I replaced the inverter board. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock

We serviced a

LG RANGE- GAS

Model LDG4315BD/00

Near Inver Grove Heights, MN 55076

Delton

Job Details: 06/02/2022

"Was stuck relay, also replaced door switch that was ohm weird. Tested and no longer is lights always on. Range is working good.Parts were not listed on work order office must of ordered parts. Please bill out accordingly to where office ordered it from.; pckd up 1 Ebr80595308 (Control board) and 1 Ebr60663403 (Door switch), states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEW1

Near Eden Prairie, MN 55346

Adam

Job Details: 06/02/2022

Unit was continuously dispensing water or ice. Disassembled dispenser and found there was a micro switch that was getting stuck. Replaced micro switch now unit turns off right away once you let go of the dispenser lever; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US

Near Eden Prairie, MN 55347

Nate

Job Details: 06/02/2022

Not draining. No restrictions in drain line. Drain pump is bad. Part DD81-02150A.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED4815EW1

Near Chanhassen, MN 55317

Adam

Job Details: 06/02/2022

Unit wasnt tumbling. Found the belt was belt off. Unit broke the belt and a roller was bad. And replaced parts. Also vacuumed unit. Now unit is working properly. ; used 1 4392065 (REBUILD KIT) from stock

We serviced a

GE REFRIGERATOR

Model CYE22TP4MBW2

Near Excelsior, MN 55331

Adam

Job Details: 06/02/2022

"Unit not dispensing ice. Found the water valve in back is working great. The one inside the door has failed. Also the door on the ice maker was frozen up. Need Door replacement for new seal. Also customer getting loud fan noise in fridge. Replaced fresh food evap fan. And now there isnt any loud noises coming from fan WR60X26866 fanWR49X38366 door kit replacement WR57X24974 3way door water valve ; used 1 WR60X26866 (FRESH FOOD FAN) from stock, ordrd 1 WR57X24974 (Valve) and 1 WR49X38366 (Door kit)"

We serviced a

GE DISHWASHER

Model PDW9280L00SS

Near Rosemount, MN 55068

Delton

Job Details: 06/02/2022

Found that the filter was clogged with food/debris and having poor water pressure. I cleaned out filter but lower spray arm is clogged and warped a bit. Also a rack wheel plastic broke.Ordering parts and rescheduling.; ordrd 1 Wd22x10047 (Lower spray arm) and 1 Wd35x21041 (roller kit)

We serviced a

LG REFRIGERATOR

Model LMXS30796S/00

Near Mound, MN 55364

Adam

Job Details: 06/02/2022

Customer would get loud fan noise. Couldnt get the noise to happen for myself. Removed evap cover in the freezer and noticed the left corner by the ice fan was a big ice ball. Defrosted unit and now back to operating normally

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE4658AYW

Near Maple Plain, MN 55359

Adam

Job Details: 06/02/2022

Unit would shut off after 20 seconds. No matter what cycle I put it on. It would cut the power off completely on the display then reappear. Found that the control board is failing; ordrd 1 W10756689 (Board)

We serviced a

GE RANGE- DUAL FUEL

Model J2S9685EK1SS

Near Rosemount, MN 55068

Delton

Job Details: 06/02/2022

Found that oven is about 15-20 degrees hotter calibrating at 350 degrees. I reduced heat -15 degrees. The convection fan nut that hold fan in place has fallen off and cant be found. Also bottom drawer rear plastic support has broken and drawer is hard to open/close. Ordering parts and rescheduling.; ordrd 1 Wb02t10017 (Convection fan nut) and 2 Wb02x33180 (Bottom drawer rear support)s

We serviced a

KENMORE REFRIGERATOR

Model 106.594298

Near Rosemount, MN 55068

Delton

Job Details: 06/02/2022

Found that compressor is locked up. I even tried the beefy start relay and compressor did not turn over and just hummed. Verified that compressor is bad and would need sealed system repair.; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model DU1148XTPB3

Near Rosemount, MN 55068

Delton

Job Details: 06/02/2022

"Found that motor is seized up and not running, also a lot of rusted bits coming from rack rusting out inside motor, possibility causing it to lock up. Are racks covered?motor/sump assmebly would need to be replaced if they wont cover racks. N?e autho#Motor/sump assmebly part# w10782773; upper rack wp8539214; lower rack w10161215; saved tckt"

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NX58R5601SS/AA

Near Eagan, MN 55123

Delton

Job Details: 06/02/2022

"Front right two burners not igniting. Found that the orifices were clogged with gunk. Cleaned out burners, tested and all burners now ignite and are working good."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF365BTBGWR/A2

Near Long Lake, MN 55356

Adam

Job Details: 06/02/2022

Unit shakes when it spins. Put unit through test mode. Unit did shake until the front bearing set in place. Found that the front ball bearing were still good. Explain that its normal to shake.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2

Near Eden Prairie, MN 55347

Nate

Job Details: 06/02/2022

"Not draining. Not advancing through the cycles. Found the drain pump filter full of debris. Cleaned all the debris out. Ran on a quick wash, advanced all the way through. Runs great now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Minneapolis, MN 55438

Nate

Job Details: 06/02/2022

Leaking from the Diverter. Replaced a bad seal. No drips now. Runs great. If it leaks again in future it will need a new Diverter and seal. ; used 1 WPW10195677 (DIVERTER SEAL) from stock

We serviced a

BOSCH DISHWASHER

Model SHX7ER55UC/50

Near Minneapolis, MN 55439

Nate

Job Details: 06/02/2022

Dishwasher leaking from sump assembly. Ordered new one. Coming back to install. ; ordrd 1 11002716 (Sump repair kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Minneapolis, MN 55416

Nate

Job Details: 06/02/2022

"Replaced bad jazz board, unit running well now."

We serviced a

GE REFRIGERATOR

Model PSC25PSTASS

Near Saint Paul, MN 55104

Nate

Job Details: 06/02/2022

"The freezer side is 14? and the fresh food side is 43, even though they are set down to -6 and 35. Both evaporator fans are running, the condenser fan is running, but the evaporator has no frost on it. Informed the customer it has a sealed system issue."

We serviced a

UNKNOWN REFRIGERATOR

Model 0985390-05

Near Saint Paul, MN 55103

Nate

Job Details: 06/02/2022

Evap totally encased in ice. Steamed it all off. Evap fan running well. Bi metal tests good. Compressor running well. Found a bad heater. Control board is sending 120 to it but it doesnt come on.Needs a new heater. ; saved tckt

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW4855HW1

Near Minneapolis, MN 55427

Nate

Job Details: 06/02/2022

"Leaking pretty bad. Found a large hole in the bottom right side of tub. Looks like the support rod busted through it. Quoted customer for the tub, W10371566, parts and labor and shipping. U18 labor is what BB says. Told customer theres oversized shipping so we would probably ship to them. They are going to talk it over."

We serviced a

SPEED QUEEN WASHER TOP LOAD

Model EA2820WA

Near Minneapolis, MN 55430

Nate

Job Details: 06/01/2022

"Upon trying to replace belt, discovered that the motor shaft is totally rusted and corroded to the drain pump. Needs new motor and pump as well. Pump leaking. Customer buying a new washer."

We serviced a

KENMORE FREEZER

Model 253.118211

Near Roseville, MN 55113

Nate

Job Details: 06/01/2022

"Not cooling. Upon inspection saw that the compressor immediately started up and was running, but the condenser lines are broken down pretty bad and theres evidence of leakage. Compressor not cooling it down. Has a sealed system issue."

We serviced a

MAYTAG WASHER TOP LOAD

Model MVWX655DW2

Near Blaine, MN 55434

Matt

Job Details: 06/01/2022

"Customer complaint is, MAKES A WEIRD NOISE WHEN IT IS SPINNING & CLOTHES ARE STILL WET AT END OF CYCLE. Inspected and tested. Found the drive hub was stripped. Installed new drive hub and tested. Washer is working great. Washer is now fixed. ; used 1 W10528947 (HUB) from stock"