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Service History 22

Notes from real Omega Force service calls: the appliance, the problem we found and how we fixed it.

Repairs completed April 15, 2022 to April 18, 2022

GE WasherTop loadApr 15, 2022Buffalo, MNTechnician: Seth

Model GTW335ASN2WW

I replaced console and valve assy. I tested it it now works as designed.

“There was some odd issues with my clothes washer. Seth came out here to troubleshoot and discover the solution. We spoke together about it and he invested his expertise to find the solution to save my machine! His work was all professional and it was fixed up fast! He has great skills and service! With any other breakdown parts of the future, I will be sure to call the best! Seth was way awesome!”

Joseph H.
Samsung WasherTop loadApr 15, 2022Rosemount, MNTechnician: Delton

Model WA456DRHDWR/AA

Replaced 4 shocks and now washer no longer bangs around, Tested load of towels and it spun out good, no errors. Washer is working good.

“They were professional, friendly, experienced, and kept me in the loop on the arrival status of the parts needed for my washer. Once the parts arrived, they quickly scheduled the repair appointment, arrived on time, and had my machine back up and running in no time. Amazing service!!”

Ashley J.
Samsung RangeGasApr 15, 2022Minneapolis, MNTechnician: Nate

Model NX58J5600SG

Not igniting great. Loud whoosh. Lately it trips the breaker. Replaced a bad ignitor. Ignites great now and doesnt trip the breaker.

“Nate was awesome. He listened to what was wrong, explained what he was going to do and then fixed it quickly. This is the second time I have used Omega and I will use them again!”

Lynn G.
Whirlpool DishwasherApr 15, 2022White Bear Lake, MNTechnician: Nate

Model WDT750SAKZ0

F8E4 error. Found water in the flood pan. Then saw the waterline was dripping. Put plumbers putty on water line and tightened it, and dried out drip pan. No leaks now. Runs great with no errors.

“Nate was great at figuring out what was wrong with our dishwasher & took care of it. Been working perfect ever since. Thank you!”

Mary S.
GE DishwasherApr 15, 2022Chaska, MNTechnician: Adam

Model GDF610PMJ2ES

Unit was leaking from underneath. Found it was leaking around the diverter. Replaced the diverter now its working great with no leaks.

“Tech, was Courteous, well knowledge, friendly and dud great job on fixing my issues.. will recommend your company too everyone who needs help..”

Scott R.
GE RefrigeratorApr 15, 2022Bloomington, MNTechnician: Delton

Model GNE25JMKPFES

Replaced control board, tested and refrigerator turns on and is cooling and working good..

“Very prompt, thorough, professional, friendly.”

Sharel H.
GE RangeElectricApr 15, 2022Eagan, MNTechnician: Delton

Model JB750DJ3WW

Replaced control board, tested and both bake and broil now get red hot. Oven preheated and is working good.

LG WasherTop loadApr 18, 2022Prior Lake, MNTechnician: Adam

Model WT1101CW

Unit had a lot of play in spin mode even with out clothing. When you had a load it would give the unbalanced error code. Found that the suspension rods were bad. Replaced rods and now everything is working good. Put a load of towels in the unit and got them soaking wet then went through a complete drain and spin. Unit does have some vibration through the floor being its not on a solid foundation and in a drain pan.

“Great service, thank you.”

Randall & Nicole G.
KitchenAid RefrigeratorApr 18, 2022Plymouth, MNTechnician: Phillip

Model KSBS25INSS02

The whole unit was dead. I replaced the main control board. Its all working good now.

“The entire team at Omega was fantastic! Love their use of technology to communicate and diagnose. Phillip arrived on time, was friendly and had the repair completed in about 30 minutes. Very impressed!”

Jared L.
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