"Customer complaint is, UNBALANCED? THNKS AGITATOR NOT SPINNING & THINKS MOTOR NEEDS TO BE RESET. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs. Tested and washer is working great. Washer is now fixed. ; used 1 285753A (DD COUPLER), and 1 80040 (DOGS) from stock"

I ran a test with the load of clothes that customer had said it started to leak. Ran full cycle and did not find any leaks. If problem continues will need to be transferred for 2nd opinion since i cannot find leaks.

Installed part from last diagnosis. WR49X10091. Installed part tested damper and fan. Everything is working properly now. Waiting fifteen minutes to just double check to make sure no noise. Unit is now working properly without any issue. ; saved tckt

Ice make clicks and doesnt cycle. Ice maker would need to be replaced. Customer did that and possible DOA ice maker. Customer will try himself and will call back if he wants to proceed with the repair through us. (See picture)

Found a 20amp fuse was bad replaced fuse and tested unit started to heat right away with out touching any buttons. Found the door switches had failed. Tried to replace the switches but the switch holders are to week and broke. Need new switch holders. Ordered parts from Marcone and rescheduled WB10X32577 RT latch WB10X32573 LT latch. ; ordrd 1 WB10X32577 (RT holder) and 1 WB10X32573 (LT holder)

"Customer complaint is, STOPPING MID CYCLE. Inspected and tested. The motor is struggling and loud when it starts up. I shut it off after 15 minutes and then it wouldnt start, the motor would just hum. The airflow on outside of house is 22mph. Needs a new motor, blower wheel and possibly a rebuild kit."

I replaced the controls. The range is now fixed.

Unit wasnt cooling properly in the fridge. Customer said dispenser isnt working correctly now. Hook SmartHQ up and found the evap fan in the fridge had failed. Replaced the fan WR60X26866 reassembled unit then tested the fan its working properly now also tested the water valves and found WE60X26866 valve was sticking sometimes and wasnt working properly. Replaced the valve then tested. Unit is now working properly without any issues; used 1 WR60X26866 (FRESH FOOD FAN) from stock

"Noisy with a load. The gearcase has a bad chatter/vibration during agitating. I quoted replacement, she will discuss with her husband and call us if they want to move ahead."

"Customer complaint is, NO POWER, UNPLUGGED FOR 5 MINUTES NO RESET. Inspected and tested. Found a F6E2 stored error. The UI has failed. . Part number W11135391."

Installed sump assembly from last diagnosis then reassembled unit. Tested multiple times for leaks and no issue. This unit is working properly. Installed W11087376

"Replaced listed parts, tested and refrigerator is running and cooling. Just in case I want to replace freezer thermistor as well since I have to come back for the door rail, right side door rail is hard to close and found that the ball bearings are falling out.I collected payment on current work.Please lookup and order freezer thermistor and right side door slide rail (big one for whole freezer door, see picture) give customer estimate for those parts and no additional labor?Freezer thermistor part# ?; right side door rail part# ?"

"Found that gas coils are bad, not turning on gas. Customer approved estimate. Replaced gas coils, tested and dryer is now heating and is cycling heat normally.Dryer is working good.; pckd up 1 WPW10328463 (generic) (Nw style Gas coils)"

"Leaking water. Pulled unit out, put in test mode/ no leaks internally but drain pump struggling. Took filter out and found it full of hair and lint. Cleaned filter out, drains much better now. Leaking from waterlines. Replaced lines, no leaks now. Vacuumed up water from before. ; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock"

"Water leaking from valve, down back of freezer and creates a big shelf of ice on bottom. Also, Icemaker is dead. Confirmed its getting 120 but doesnt cycle in test mode. Part number for Icemaker kit with water valve is Im117000. Attached blue book quote. LM with Ryan to let us know If he wants us to do it."

"Not filling with much water. Not circulating water. Could hear the motor running, I poured water in there and then it circulated the water great. Quoted bb for a new valve. Coming back Thursday to install. ; ordrd 1 00607335 (Water valve)"

"Customer was washing a shower curtain and the curtain got stuck under the wash plate. I took off the wash plate cover and cleaned sludge out. Then was able to get shower curtain pulled out. Ran it on a speed wash, warm water. Runs great."

Replaced bad timer and vacuumed out all lint. Runs and heats great now. Tested it four times.

"Hasnt cooled. Turns out it has a sealed system issue. Fridge has been running for the last couple days, compressor running, zero frost on fridge evaporator or freezer evaporator. ; saved tckt , states that autho needed"

"Not filling with water. Found a bad lid fuse. Ordered kit, which is the fuse and two lid switches. Coming back Thursday to install. Attached quote. ; ordrd 1 12001514 (Lid switch kit)"

Replaced bad sump assembly. Resealed all connections on hoses. Runs great now with no leaks. Customer not home. Will need to collect money owed.

The latch did not stop locking and water is leaking. I put into service mode and the latch failure fault came up. I ran the service test and water is leaking from the dispenser drawer. I gave the customer a quote for the latch repair. The soap dispenser drawer does not look to be available. The customer wanted me to switch the door so it opens the opiate way. I switched the doors. Please research the drawer and if available give a quote for the drawer and the lock latch assembly. Drawer 5304514793Door lock 5304514774

"The dryer does not start. I took the dryer apart and found the blower fuse was bad again. I replaced the fuse and tested air flow, the air flow is perfect but the flap does not close all the way and may not open. I advised the customer to replace the vent cover outside. ; used 1 WP35001087 (THERMAL FUSE) from stock"

The complaint is the whole unit stopped cooling and the ice maker was not working. The ice maker issues was probably caused by the cooling issue. Today the fridge was unplugged when I arrived. I plugged it back in and for ten seconds the evaporator fan runs. After 10 seconds the fan shuts off and the compressor run but it only runs for maybe a minute then it also shuts off. If I reset power it does the same thing. Its most likely going to need the control assembly. The model number on the tag is missing the beginning of the model number. I was able to get the part number off the part. I called the customer to give the quote but he did not answer. I left a message for him to call the office. I created a estimate ticket. ; O-emld tckt

The customer said it starts and shuts of a few seconds later. I ran diagnostics and the most recent code is not draining. I vacuumed the water out and removed the drain pump. I found glass stuck again. I removed the glass and put the pump back on. Now its working as it should. I washes and drains good. 8-4 10-3 9-1

"The customer complaint is the washer does not operate and not draining. I removed the lower panel. I put it on spin and pressed start. The washer spears to lock and does nothing for about 20 seconds. The drain pump starts but only for a couple seconds. I put into service mode and was getting the door lock error. The door lock is loud when its activated. I replaced the door lock. I tried it again and now I get the motor error. I ohmed the motor and it tested good. Per the tech sheet it needs the motor control. I also found the right shock was separated so they need to be replaced. 134743500 control board 5304485917 shock ; used 1 131763256 (DOOR LOCK ASSEMBLY) from stock, states that autho needed"

The dishwasher was not washing. The wash motor was locking up. Today I replaced the wash pump motor. The dishwasher isnt good now. I ran the diagnostics to clear the control and reset so heater works.

"The washing machine has two issues. It has a leak and its rusting the body and the pump is stopped draining. The pump part number is DC31-00187A, the drawer part is not available anymore. Heres a part number DC90-27183G; saved tckt"

"Intermittent not draining issue. Black drain hose is present, the service diagnostic test finished and there was no error codes. I suspect its the hose. Parts on order.; ordrd 2 8269144A (Hose)s"

"When i got here dishwasher was not powering on. Checked outlet that it is plugged into to and found that was loose. Outlet has power and when i plugged in dishwasher it powered on. Tested and dishwasher fills, washes and drains. Dishwasher is working good.Gave same tips for maintenance and using dishwasher cleaner."

"Customer complaint is, WONT TURN ON SPORADICALLY. DOESN'T STAY ON. Inspected and tested. Found the plug was falling out of the wall behind the washer. Plugged washer into a power strip that the customer gave me to plug in behind washer and now washer is working great. Washer is now fixed."

I replaced the upper rack manifold. The dishwasher is now fixed. It was heavily contaminated with minerals.

Left side bake element not kicking on. Tested voltage at the element and wasnt getting anything. Broil is working properly. Found the relay board is bad. Dacor doesnt have any parts but Samsung does now that its owned by Samsung. Ordered DE81-08448A and rescheduled customer; ordrd 1 DE81-08448A (Relay board)

Only heats a 4th time or 5th time they run the dryer. Found a bad timer. Quoted bb. Attached quote. They called their warranty. Coming back tomorrow to install. ; ordrd 1 WPW10185981 (Timer)

"Customer complaint is the microwave does not heat its making a buzzing sound and the turntable appears to be moving slow. I ran the microwave and verify the noise and does not heat. The turntable is moving the appropriate speed. I pulled the microwave down and I tested the high-voltage components. After diagnosing, I diagnose that the, magnetron is bad. I gave the customer a quote and then replace the magnetron. The microwave is not heating properly. ; used 1 2M248J (MAGNETRON) from stock"

Last visit I resets the latch assembly. The latch failed again in the closed position. The strike is fine and nothing wrong with the tub. I replaced the latch assembly. Its working good.

The customer complaint is the display panel is blank and the dishwasher does not respond. I hooked up the Newfi tool and is said the issue was with the user interface not communicating. When you press buttons sometimes the UI will make some beeping sounds. It will need the UI board.Today I removed the door and replaced the UI . The display is working and the dishwasher is working like it should.

"Customer complaint is, ICE ON THE FREEZER FLOOR AND LEAKS ON THE GROUND. Inspected and tested. Found the freezer defrost drain was plugged and frozen over. Defrosted freezer drain from the inside and when I was pulling the refrigerator out, the water line started spraying all over behind the refrigerator. Theres water damage and mold behind the refrigerator, and looks like its been leaking for a long time. I removed about 3 feet of the broken water line and reassembled and tested. No more leaks. I cleaned out the defrost drain tube on the back of refrigerator and tested. Defrost drain is draining great. Refrigerator is now fixed."

"The complaint is the dryer is loud and does not dry well. I verified the dryer is heating. The vent was long behind the dryer. I shortened the dryer duct. I took the dryer apart and cleaned up all the lint. The rear rollers should be replaced but they are NLA. I removed the rollers, I cleaned and oiled them. I removed the idler and also cleaned and oiled it. The belt was bad and falling apart. I replaced the belt. The front seal was off and I found it on a shelf near the dryer. I glued the belt back on. The air flow is very poor. I left the dryer unplugged and advised the customer they need it cleaned asap. I said it will not dry and could cause a fire. ; used 1 341241 (BELT) from stock"

Customer was concerned about a noise that he had a video for that he showed me. It sounded like there was something hitting in the drive train. I tipped machine back to check the running gear and found that the pulley had come loose in the belt had begun to hit against the protective cover. I pulled it apart and was able to tighten it up and it ran great through test mode. Customer also noted they were having a problem with the siphon cups draining completely. I took them apart and cleaned up and found a moderate amount of buildup. I clean both the cassette and the tray. The washer is now fixed.

"Found that gas coils are bad and would only heat for 10 minutes then stop turning on gas. Also belt is cracked many places. Customer approved estimate. Replaced coils and belt, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT), and 1 137292700 (BELT) from stock"

Installed drum. Reassembled unit then tested. Unit is working properly now

"Found that bake element is bad, burn spot on element. Checked power and its getting 240v. Dont see any other reason besides a bad bake element. Broil is working fine.Owner approved estimate. Ordering part and rescheduling.; ordrd 1 Wb44x200 (Bake element)"

"Customer complaint is, LEAKS. Inspected and tested. Found its leaking from the rubber elbow thats added onto the end of the the drain hose. I cant get it to seal up and not leak. I dont know if just replacing the elbow will stop it from leaking, because the plastic drain hose on the washer is not completely round and doesnt seal onto the rubber elbow. Customer approved me trying to seal it up with glue. I sealed it up with red glue and advised customer to let sit for 24 hours before using and to keep an eye on it."

"Water was spraying out of broken water nozzle, creating a big ice backup and then froze up the waterline. Needs new inlet nozzle because the old one got torn up. ; ordrd 1 DA97-08573A (Dispenser assembly)"

Unit wont heat and wont spin. Disassembled the front of unit to look at the wiring and found the terminal block burnt up. ; ordrd 1 134101400 (WIRE/TERMINAL REPAIR)

Unit would drip water continuously even when off. Found that the water valve was bad. Unit is working properly now. ; used 1 W11165546 (VALVE - WATER FILL LOG) from stock

"The customer said the microwave was real loud then went dead. I found the fuse was bad. I isolated the parts and found the transformer is bad. I recommend to replace the transformer, capacitor and dioed. The transformer says it no longer available. .CapacitorDiode6170W1D100c transformer."

"Vent hasnt been venting smoke out quick enough. Tested vent, it actually vents super strong. Flap is open outside. Checked inside vent motor area and it is in good shape. I used a tissue and the vent sucks it up against the filter quickly and holds it there. Customer is going to get a bigger vent and have it installed lower."

"Customer complaint is, ICEMAKER / DISPENSER ISSUES, THE WATER DISPENSER ONLY WORKS IF THE ACTIVATING ARM IS PUSHED TO THE RIGHT. Inspected and tested. Found the dispenser control bracket is broken. Installed new bracket and tested. Dispenser is working great. Dispenser is now fixed."

"Dishwasher stopped randomly at some different times in the cycle. Every time it stopped, it wouldnt beep, no flashing red light, they would just press start and it would start again. Customer cleaned out filter, turned off dishwasher for 20 minutes, plugged back in, couldnt get it to cancel or restart. I checked and made sure the trim wasnt bent around the perimeter, that the door doesnt open more than 90 degrees, that the drain line is looped up, that the dishwasher is level, and that there are no shims sticking out or anything stopping the door from closing all the way. 3 times I started it and then cancelled it and it drained great, runs great. I checked for error codes, no errors. I put it into test mode and it ran through the tests no problem. Nothing to fix here."

"Customer complaint is, FAN IS NOISY. Inspected and tested. Found the defrost thermostat has failed and the evaporator is 100% frozen over. to install new defrost thermostat and thermistor. Customer approved repairs. Parts on order. ; ordrd 1 WR55X10025 (Thermistor) and 1 WR50X10069 (Defrost thermostat)"

I replaced the start switch and tested the dryer. It is now fixed.

"Replaced bad motor, pully and blower wheel. Vacuumed out lint and oiled rollers. Runs great now."

"Customer complaint is, SQUEALING. Inspected and tested. Found the idler pulley was squealing. Also the heating element is melted to the side of the canister. Quoted customer $412. to install new heating element and idler pulley. Customer approved repairs. Installed new heating element, idler pulley and tested. Dryer sounds great and is heating, but is quick cycling and getting to hot because the vent is really long and needs to be cleaned. Airflow on outside of house is only 10mph. I advised customer to have vent cleaned before using. The vent has 5 elbows before it even leaves the utility room and then goes 20+ feet across the house. It might never get better airflow because of the length of the vent. ; used 1 WPW10547292 (IDLER PULLEY), and 1 WP8544771 (LONG ELEMENT) from stock"

Bake not working. Found a bad bake relay. Repaired the board with a new one. Bakes great now. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock

Found that motor is leaking. Needs new motor.

Was drianing while I was here and all functions are working. I replaced drain pump anyways because customer said it was intermittent. Tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock

Getting power to control board but then nothing else from there. Control board and touch UI PCB needs to be replaced.Find parts and reschedule customer. Unit only 1 month old customer said.Control board and UISchedule 2 hours for repair.; saved tckt

"The dryer was noisy and does not dry properly. It takes a long time to dry. I started the dryer and verified the noise. I took the dryer apart and found the rollers had failed, and one was falling off the shaft. The dryer duct on the back was too long. I shorten the dryer duct and replaced all four of the rollers. The airflow going outside is still very poor and I was unable to clean it. Advise the customer to call dryer vent wizard for the dryer vent cleaning."

"Only some of the buttons work on the control on the vent. Will go up and down but thats it. Unit would need new control panel 82633. Looks like there might be a few available at reliable parts. Customer is going to probably hold off for now on repairs but would like us to make sure the parts are still available ; snapped 6 QuickPics, states that autho needed"

"Replaced bad drain pump, got it back together, then new pump ran great but started making a sound of it hitting something. Uninstalled dishwasher and took it apart, then got a piece of metal out out of the drain pump area. Reinstalled, now it runs and drains great."

I replaced the filter and reset the filter indicator. I flushed water through until it was clear and no bubbles.

Tech support never answered. Sat on hold 20 minutes and hung up. Door switches are good. No power going to transformer. Appears that main board is bad and relay not switching to send power to transformer.Main board needs to be replaced. Dont know part number or couldnt find parts break down or wire diagram.Unit is brand new Schedule 2 hours for repair.; saved tckt

Renter called in and set this up expecting us to contact landlord so we can obtain the keys so I can gain access to inside coin op. I called landlord and he said he had no idea about any service call and he is working so he cant drop off keys right now. So I have no keys.Office saved tckt

"Found that heating element is open. Replaced heating element, tested and dryer is heating and working good.; used 1 DE486A () from stock"

Dishwasher not getting enough water to clean dishes. Water valve on dishwasher looks corroded but also the water shut off valve underneath sink is leaking and would need to be replaced by plumber. Plumber would need to be out and fix the shut off first before Water valve or dishwasher could be replaced.Water valve part is discontinued and NLA part# 3371817.need to transferred to plumber first. Before dishwasher repair/replacement could be done.; saved tckt

"Customer complaint is, EC F6 E3- WONT LOCK DOOR, JUST MAKES THE NOISE- BACK TUBE IN BACK MAKES NOISE- NO WATER THOUGH. Inspected and tested. Found the main board has failed. "

The customer said another service company was out and said the belt was bad and needed to be replaced. I verified the belt is bad and it was missing chunks of the belt. I replaced the belt. The washer tested good.

"Customer complaint is, EVAP FAN IS NOISEY. Inspected and tested. Found the noise was coming from both the ice maker room fan in the freezer compartment and the freezer evaporator fan because of excessive frost buildup around the ice maker fan. I defrosted evaporator completely and tested and both fans are working great. Refrigerator was still making ice. "

"Customer complaint is, ICE MAKER ISNT WORKING- CUST RECENTLY REPLACED IT & IT ONLY SENDS OUT ICE ONCE A DAY. Inspected and tested. Found the wires are severed at the bottom hinge. Repaired wires and tested. Ice maker is now working. If this happens again, we will need to replace the door to fix this issue."

"Customer complaint is, TOP RACK DISHES NOT GETTING CLEAN & ONLY PARTIALLY CLEANS DISHES ON BOTTOM RACK. Inspected and tested. Found the sump and chopper blade are plugged with junk. Installed new chopper blade and cleaned out sump. Reassembled and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W10083957V (CHOPPER) from stock"

Customers complaint is the dryer does not heat upon arrival and inspection I found the element had blown. I replaced it and tested. The dryer is now fixed. Temps ran 231-114. .; used 1 279838 (ELEMENT) from stock

"Customer complaint is, BURNERS NO CLICKS , THEY WONT LITE. Inspected and tested. Found the spark module has failed. Part on order. I need extra time on my return trip. ; ordrd 1 8215557 (Spark module)"

"Customer complaint is, leaving film. Customer said she bought new glasses and its leaving a film on them and sometimes theres white spots on them. Inspected and tested. Ran dishwasher and its got the correct amount of water and good water pressure when its circulating. The water is really hard going to the dishwasher. Also found the hose underneath the sink didnt have a high loop. I put a high loop in the hose underneath the sink. Dishwasher is operating completely normal. The problem has to be with the hard water or soap. Recommended customer try using a different soap and advised that the dishwasher is not going to have good cleaning results with hard water."

"Customer complaint is, LEAKS. Inspected and tested. Found the dishwasher is leaking from the diverter assembly. Customer already replaced the seal and its still leaking. Needs a new sump assembly. "

"Customer complaint is, LEAKS. Inspected and tested. Found the dishwasher was leaking from the left side of the door because it was hitting a screw and not closing all the way. I tightened the screw up and now its closing and not leaking. Dishwasher is now fixed."

"I called Aline tech support and they said to hold ice and freezer button for 10 seconds and that should force the ice maker into test. When i did that the ice led was blinking continuously but nothing was happening. Zline said to replace ice maker, I replaced ice maker and when i turned back on the refrigerator the ice maker cycled and fills zline tech support said it should be fine now. Ice maker used was shipped to customer from zline."

Replaced convection element and temperature sensor for oven. Tested and oven preheated within 20 minutes and temperature is correct with what it is set at. Oven is heating and working good.

Control board is bad. No display and makes beeping sounds. Buttons beep when pushing but wont do anything. Getting power to the board but no display.

Led lights are out. Tried to removed the freezer led because that is the most common to go out. Removed the light then shorted the wires together to see if that light was causing its. So its another light in the series. Will have to replace the freezer light because it broke during removal ; schdld next appmnt for 1/25 WED !

"The customer said the dryer does not heat. I found the ignitor was not glowing. After testing I found the flame sensor was bad. The belt is also dry and cracked. I quoted for the repair. I replaced the sensor and belt. The dryer is now heating. ; used 1 WP40111201 (BELT - DRUM), and 1 WP338906 (SENSOR) from stock"

Unit has a sealed system issue. Unit was unplugged. Plugged unit in and watched the evap for a frost pattern and it never built a pattern even after 30 minutes. Unit has a sealed system issue

Was making loud noise during drain. Verified complaint. Removed the drain pump and found some plastic and a chunk of glass the pump still looked good. Reassembled unit and cleaned out the filter and sump. Tested unit and its operating correctly now

Checked temps when I got here. 11 in the icemaker area. Zero in freezer. Icemaker and fridge passed all tests. Needs new Icemaker. Attached quote. Its not available but customer would like it installed when one is available. ; saved tckt

"Trim piece on right side is malformed and folding over itself, creating extra padding making it harder for the door to stay shut. Because of the wooden mount behind it, new trim would do the same thing. Customer said they were totally fine with me removing that folded section of trim. I put it on an express cycle and ran for an hour and it did not stop. Runs great now."

Replaced bad ignitor and fixed rear left burner. Works great now. ; used 1 5303935066 (FLAT IGNITER) from stock

"Washer banging around. Shaft on gearcase very rusty and missing bolt that attaches agitator to the shaft. Also missing agitator dogs. Bolt is rusted and broken off in shaft so it needs new transmission. Belt, and dogs. "

"Customer said ice, broken and water does not dispense from the refrigerator. The customer said he had a filter to replace. I removed the filter then noticed the ones he had were not right for this fridge. I put the old one back in and then tested the dispenser. Now its dispensing water. I verified the ice maker assembly is broken. I replaced the ice maker assembly. The water is still dispensing good. I showed the customer how to replace the filter and purge the air out."

Unit wasnt cleaning dishes well. Disassembled the drain filter to get the chopper. Found a bunch of debris that got into the chopper over time. Which will cause poor washing. Reassembled after cleaning and now unit is working better

The dryer was noisy then popes the breaker. The customer said some of the felt was coming out. He cut it and still used with small loads. I pulled the front off and find the whole top bearing was destroyed and the seals was off. The drum had rubbed against the light wires and shorted. I quoted for the whole repair plus fixing the wires. I fixed the bad wires and replaced the bearing kit. Its working great now. ; used 1 WE49X20697 (DRUM - FRONT GLIDE KIT) from stock

The customers said they clean it but it still smells. I checked it over and found nothing wrong. The drain hose is down the drain pipe the correct distance. The hot and cold are working. This model does not have a clean washer cycle. I advised them that it will never clean the washer as good as a newer model. I said when they clean it to use the sanitary cycle with all the options.

"The customer says that dishwasher will randomly stop there in a cycle and will beep as if theres a fault code or error, but does not display a active fault code. I put it into diagnostics and there was no active fault codes. I ran the dishwasher and it did not act up for me. The customer did show me a video of it happening.It will beep and flash time remaining. The most common part replaced for their issue is the latch assembly. At times the drain pump is also louder than normal. I created a estimate for parts and labor to replace both parts. I did advise the customer the latch is a educated guess."

The customer said the dishwasher was giving the water tap error. I found the dishwasher is still not filling with enough water. I removed the hose from the dishwasher and put into a bucket. The water supply is very low. The customer removed the water supply hose and found a chunk a rubber came out the end of the hose. This hose come with the Bosch dishwasher. I replaced the fill hose. Now the pressure is good and it fills with the correct amount of water. ; used 1 48337DNS (DISHWASHER INSTALL KIT) from stock

"Customer complaint is at the beginning of the Spincycle. It will shut off and give the F 54 fault code. The 54 fault code indicates an issue with the rotor, spinning free. The customer has removed the basket and wash plate and theres no obstruction. I spun the basket by hand, you can hear the bearing make a roaring sound. I did a spin test and it never spins. In the spin it gives me the F 54 fault. Needs a new tub bearing kit. Today I removed the basket and then the rotor and stator. There was a lot of water leaking from the bottom and rust all over the stator. I used a wire brush and cleaned up the stator. I replaced the tub bearings and seal. I ran the washer on a spin and I still get the f54 fault. I ran the diagnostics test and it completed with no faults. I ran the spin test 3 more times, every time it gave me the f54 fault. The stator and sensor will need to be replaced . I called the customer for payment and gave him the update. The customer does not want to fix it now. The cost of the repair would be almost as much as a new one."

Water dispenser not working after replacing filter found damage to the filter housing. Replaced that part then tested no luck. Removed the water line connection below the front of the door then tested now water is coming out. The line in the door is plugged tried to steam for an hour no luck I can feed a thin wire about 10 to 14 up the line from the dispenser. Its frozen inside the door. The steamer wont unclog it. Will need a new door. Insulation has failed and freezing the line. Door 242026456

Not making ice. The ice room was 17deg. This is to high for the icemaker to cycle. The freezer temps were single digits but the temp was cranked as cold as it goes. This fridge has a failing sealed system.

Customers complaint is the dryer does not heat. Upon arrival in inspection I found the thermal fuse was blown. Replaced it and watched the machine cycle that cycle great between 229deg and 116. The dryer is now fixed.; used 1 WP3390719 (THERMAL FUSE) from stock

"Dishwasher is not drying. I found error codes for over temp states and 2 stuck button events. I tested the unit it tested fine no issues and the main functions performed as designed. After a conversation with the customer it sound possible that her pump is failing intermittently.The DW was working as designed when I left."

"Beeps after 2 minutes of running. This is a continual issue. Called Bosch tech support. They said the door is getting pushed out, because it beeps, keeps the time on the display, no errors, and flashes the red light under the door. I removed two shims from above the dishwasher, and it still had the stopping issue. Then found a screw on the lower left side that used to hold the trim that was no longer holding the trim in, but was pushing it out. Removed that screw so that the trim could go in all the way. Ran it and it stopped again after 2 minutes. Tried running it while pushing against the door. The rubber gasket is seated all the way so thats not the issue. When I applied pressure to the door, still beeps. Found when it fills that it doesnt fill much. Has the old original water line. When I disconnected the line, there was a lot of rubber debris on water valve filter, cleaned the rubber off, and replaced the water line, and now it fills and runs great. Only problem is during the fill it beeps about 20 times but light doesnt flash and it continues filling and running. Called Bosch tech support a 2nd time. They said the rubber granules very likely made their way to the circulation pump which would then sense a little resistance. They said customer needs to run dishwasher cleaner through it on a sanitize cycle a couple times and that should clean the residue out. ; used 1 HOSE3 (Kdw672pp 3/8' DISHWASHER HOS), and 1 Fitting2 (69A-6C DISHWASHER ELBOW) from stock, states that autho needed"