"Customer complaint is, NOT HEATING. Inspected and tested. Found the magnetron has failed. Customer approved repairs. Installed new magnetron and tested. Microwave is heating great. Microwave is now fixed.

Replaced bad temperature sensor and now it runs great.

The customer complaint is the ice maker is not making enough ice and not able to keep up. When I arrived I found the ice bucket was 3/4 the way full and ice was built up around the ice maker arm. The temps were good at 37 and 0 degrees. I removed the ice maker and tested the ice maker. I ran a harvest test and it filled up with water. I pulled up a data sheet on the ice maker. It says the ice maker makes 56-72 cubes per bucket and it takes 2-3 days to fill the ice bucket. I advised the customer it dumps 8 cubes a time. So if there is a lot of people using it the maker may not be able to keep up. The ice maker is working as it should no issues found.

"Leaking water. Tested the water, its hard. There are hard water deposits in the dishwasher, I recommend dishwasher cleaner. He had taken the tub seal out, tried a new one but didnt have it in there right so he returned it. I looked over the seal, it looks good. I reinstalled the old seal. I can see that the lower spray arm is separating, and spraying out the sides. The gear is also getting stuck, and the arm is spraying water at the float. And then water leaks down through the float. Needs new spray arm.

The complaint was the dishwasher would not drain. When I arrived the customer said they tried it again and it started to drain. I checked the drain hose again and the loop is good and its installed good. I ran a hose down the drain hose and its clear. I started the dishwasher and then set it to drain. The dishwasher is draining good. I advised them to make sure the food is off the dishes and to make sure the disposal is clear before they run the dishwasher.

"Customer complaint is, BLINKING THE CLEAN LIGHT. Inspected and tested. The clean light is blinking 7 times. This is a heater circuit problem. I ran dishwasher through service diagnostics and the heater reset and is working. This dishwasher is in rough shape. Both racks are rusty and falling apart, the side rail is broken and the top spray nozzle is falling off. I recommended customer replace dishwasher in the future if they have issues."

Installed parts from last diagnosis. Once installed I also did a clean up on the dryer. Reassembled unit and tested. Unit is running great and its quiet.

Unit error 54 Which is a leak. Pulled unit out. Removed back cover. Removed all the water turned water on water started right away to leak. I tried to redo the connection and its not going to work someone stripped it. Need parts listed below to correct the issue. Valve 611906Valve clamp 700439Also need the water line hose. Cant find part number. ; states that autho needed

Handle came loose. Found that the nut is missing on the right side. Disassembled to get to nut on the back of the handle. Installed a new nut. Then reassembled unit. Now its nice and sturdy. Customer also mentioned the front right burn not igniting. Found the switch isnt working. The igniter is working when igniting the other burners. Customer is wondering if he has to call in a new claim for a different issue or not. ; snapped 1 QuickPics

"Was a big ice bag in the ice bucket and ice maker arm was raised to off. Customer said it wasnt making ice and they bought a bag and put it in there. I ran test and it cycled and dropped ice and filled. Not sure why its not making ice. There is no frost build up inside freezer since I replaced freezer door gasket.I replaced ice maker again and informed customer that we would call back tomorrow and verify that ice should be in the ice bucket.I tested new ice maker and it cycled and filled.Office: follow up with customer tomorrow to ensure ice is being made.Customer also said that garbage disposal stopped working and found that it was just a jam of plastic piece in there. I reset switch and dislodged the plastic and garbage disposal runs good.; used 1 WPW10190965 (ICEMAKER) from stock, states that autho needed"

"Freezer not running. Found a bad thermostat. RJ can you please order a thermostat and schedule a return visit? After I whacked the thermostat, it switched from OL to continuity and compressor started. ; saved tckt , states that autho needed"

"The customer said the whole unit stopped cooling very suddenly. They had another company out and someone tapped into the low side. The previous company said it had a bad compressor. When I arrived the unit was pulled out, unplugged and the wires on the compressor were disconnected. I just replaced the compressor based off the info I was given. I also replaced the filter dryer. I leaked checked with nitrogen and found no leaks or restrictions. I pulled a vacuum then recharged the system. I also updated the main board. ; snapped 1 QuickPics, states that autho needed"

"Customer complaint is, Continuing issue with frost build up on the back wall of freezer. Ice maker also again not working. Inspected and tested. Freezer is 6F and FF is 39F. I called techline and talked to Adrian for almost a hour and he walked me through testing the sensors and then did a video call and looked at the evaporator. He said it needs a new evaporator and is going to transfer it to a different company. Customer is really frustrated because theyve been dealing with this for about 3 months with no solutions. They would really just like it replaced. ; saved tckt"

"Customer complaint is, LIGHT WON'T SHUT OFF, NOT COOLING PROPERLY. Inspected and tested. Freezer temperature is 3F and FF is 35F. Found the right FF door switch is only sporadically working and the refrigerator thinks the door is open. Quoted customer $245. to install new door switch. Customer approved repairs. Part on order. ; ordrd 1 WR23X29161 (Door switch)"

"Customer complaint is, F5 E1 CODE, DOOR WON'T ACTIVATE. Inspected and tested. Lid lock is only working sporadically in test mode. When you try and start a cycle it just beeps. The lid lock has failed. Customer approved repairs. Installed new lid lock and tested. Washer is working great. Washer is now fixed."

"Cleaned 3 dead chipmunks out of dryer.

The complaint is the washer leaks into the freezer ice maker container and ice forms. I removed the ice maker and found a clump of ice in the fill cup. I cleared the ice and then found the fill tube was not in the correct position so when it fills water is spraying out the side of the cup. I pushed the fill tube in tight so it should not spray when it fills.

Code33 and water under crisper drawer. Found the water is coming from the evap drain. Pulled fridge out. Removed the drain hose and water came pouring in. The duck bell was clogged. Cleaned out the clogged, cut the duck bell, and reassembled. The code is coming from the heater. We cleared the code. Customer isnt using the ice maker anyway so he doesnt want that fixed at this time.

Customers complaint getting F97 code off and on for a while. They tried a self clean and now getting a E94 door code. Put in tested mode unlocking doors and then cleared the codes. Door is locking normally now. Next made sure the fans and elements all working properly. They all run and turn on. Next preheated both ovens to 450 and see if a code pops up. Both preheated fine and no issue. Let unit run for another 10-15 minutes and no codes.

"Found that the drain hose for washer was laying on the ground next to floor drain. I explained to customer that is why it fills and drains at same time because the hose needs to be high into wash tub or stand pipe because gravity causes water to not drain out. I put hose into washtub, ran short cycle and washer completes cycle. I did find that agitator dogs are worn and the hot water fills slowly. But washer does run and timer advances automatically.

Idler pully making a squeal/ replaced the pully. Cleaned and oiled rollers. Runs nice and quiet now.

"Customer said it wouldnt start and just beep. As im here i am able to start dishwasher and it fills but not washing. I ran diagnostic and found that there is power going to wash motor but is not running. Needs new motor/sump assembly.

"Replaced bake element, tested and oven preheated and is heating and working good."

Replaced bad user interface board. Works great now.

"Back of range sparked, and then no burners or oven worked. Found one L2 wire that had popped off the back of the range. Adjusted the wire and reconnected it, tightening it behind screw. Also adjusted and tightened L1 and N. Now all burners and oven work great. Quoted to put circle connectors on ends of wires.

The complaint is the microwave went dead while they were not using it. I found the breaker was tripped. I reset the breaker and now its working good. I tried it several times and now its working good.

"Replaced ice maker, tested and ice maker cycles and and fills. Ice maker is working good."

"Not draining, giving an OE error. Found an object stuck in the air gap. Cleaned it out, now it drains and runs great.

Replaced bad Icemaker. New one cycles great now.

"Found chipmunk that was dead in the dryer vent. Pulled out dryer and was right there. Removed chipmunk, dryer is working and vent is clear now. Dryer is working good."

The oven would not bake. I tested and found the bake ignitor is weak. I quoted for the ignitor and then replaced the bake ignitor. The bake is working good now.

WANTS THE DOOR BOOT REPLACED. Installed new door boot and tested. Washer is now fixed.

"Right hinge for freezer isnt tight. Found that it needed to be bent down, adjusted for a more secure fit. They said after the icemaker was replaced, the door hinge was loose. I also installed a shim/plastic washer on hinge to help make it tighter. Door closes great and hinge is nice and secure.

When the drum spins it makes a loud squeal. I removed the drum and found the idler was stuck and not spinning freely. I quoted the repair. I replaced the idler and oiled the rollers. The dryer was clean inside.

Installed shim kit so that door is level across top. And installed new flapper. Door closes great now.

The customer said the refrigerator makes a buzzing sound for about 10 top second spot every half an hour or so. I found they have an icemaker that was on the no water hooked up to it. I lifted the ice maker arm up and showed them how to shut it off.

"Installed new water valve from last diagnosis. After installed tested ice maker and dispenser. Also ran water multiple times through, to make sure no leaks are present. Everything is working properly and no leaks.

"Replaced the bad drain pump assembly today. Now it fills, agitates, drains and spins awesome."

I replaced both oven door gaskets. Working great now.

The bake would not light. The cooktop and broil works. I verified bake ignitor gets 120 but does not flow. I quoted the customer for the repair then replaced the bake ignitor. The bake is working good now.

"The customer said the dishwasher leaked two times, but when they ran it last night, it did not leak. I inspected the bottom spray arm and found food particles were stuck inside the holes. I cleaned out the little holes and jets on the bottom spray arm. I ran the dishwasher and after about a minute I open the door and noticed the bottom was full of suds. I dumped in vegetable oil and let it run to help cut the suds. I instructed the customer on soap usage and what type of soap to use. I let it run for about 10 or so minutes and it never leaked."

"Customer complaint is, SMOKE COMING FROM THE VENT AND SIDES OF THE OVEN. Inspected and tested. I removed back and inspected wiring and all looked good. All 3 elements ohmed out good and the sensor. I preheated oven to 400F and smoke started coming out of holes in the back of the range. It looks like the smoke is coming from the hidden bake element on the bottom. Needs new bake element.

"Customer complaint is, THE UNIT CONTINUES TO RUN EVEN WHEN SHUT OFF. Inspected and tested. The motor relay is sticking on the board. Installed new main board and tested. Dryer is working great. Dryer is now fixed."

"Not tumbling. Found a broken belt. Idler pully and rollers were good. I cleaned and oiled the rollers, vacuumed out the dryer, and ran my rotary brush through the vent and bulkhead. Runs and heats great now. Used vent tape to secure vent better too.

Entering into Wi-Fi was not working. If you press and hold the Wi-Fi button for 3 seconds it was not showing AP. I replaced the 2 parts were sent. Now when I hold the Wi-Fi button it says AP on the screen. They should now be able to set up the wifi.

"All frosted over in fz, and no cool in fresh food section. Found the vent to the ff section totally full of frost, and fan iced up so it doesnt spin. A big sheet of ice on bottom of fz. Quoted 99 to steam out freezer drain, and steam out ice on fan and floor of freezer. Steamed out duck bill on drain pipe and adjusted end of that so it doesnt happen again. Told owner 24 hours to totally cool. Owner gave permission to run card for the 99.; saved tckt"

Ice maker keeps cycling over and over and never stops or fills. Bad ice maker. Ice maker. Ordering ice maker assembly with wire harness for this model incase the wire harness is bad. Ordering part and rescheduling.Says its truck stock but dont have it on the truck.; ordrd 1 W10882923 (Ice maker assmebly)

"Customer says the it will stop mid cycle and give FL error. There are two washers next together same model and cusotmer says both are getting same error of FL mid cycle. I went into diagnostics on both and getting F8E1 error. I disconnected and checked water supply hose and has plenty of water pressure but both hot and cold valves are warm water. I looked in appliantology and found service bulletin for FL and stating that you have to verify that there is hot and cold (see pictures of bulletin)I explained to customer that however the water is hooked up in walls is not hot and cold and for washer to work it has to have both (see picture)Otherwise customer asked why it just started happening after several years. Otherwise i told him that the water valves and pressure switch will need to be replaced as those are the only thing that could cause the FL error. Because its not happening as im here.I explained that 2 guys would have to come and take dryer off so we can access the top of washer (dont have a tall dolly to take off a dryer)Customer would like estimate. Please call back and give him estimate for 2 guys or have Nate since with tall dolly?We would have to do it for both washers so make sure that he knows the estimate costs is per washer.I know this might sound confusing so give me a call if you have questions.Cold water valve W11316256; hot water valve W11316255; pressure switch W11316246; saved tckt , states that autho needed"

Unit isnt doing anything. Unit drains then fills then nothing. Does heat. Disassembled and tested the board when I started the unit and watched the volts. Its send 108volts from the board to motor. Quoted and rescheduled customer. ; ordrng 1 W11087376 (Motor)

"Both fresh food door gaskets ripped. See photo. Doesnt look like anything is rubbing or causing the issue. The flipper does lightly brush against it like normal. Looks like its the same gasket please just verify. W10830055; snapped 5 QuickPics, states that autho needed"

Found that the bearings are bad. Will start to make loud ticking sound as washer is full spin. I added load of towels and found that it wont fully spin out clothes as it will constantly try to balance clothes until it just shuts off with clothes still being very wet. MCU is bad not going into high speed spin. Costs to do tub joband MCU board exceeds value of replacement.I recommoned to replace it due to parts/labor costs.Customer they have a warranty company they will submit it to and will need total estimate with trip charge so they can submit it to their warranty company. Please put together estimate and email customer so they submit it to their warranty company.See picture for parts and estimate and email westes123@gmail.com; saved tckt

Out side of door is rusting. They had this issue before also but it was below the handle. This time up top. Added photos ; snapped 5 QuickPics

Unit not making ice in the fresh food. Also slow producing in ice maker in freezer. Found for the bottom freezer ice maker its cycling and harvesting and filling properly. The problem is the tray is cracked and sometimes wont dispense ice cubes. Will need a bottom ice maker. For the fresh food ice maker. Customer said it was freezing up and sometimes had to defrost it. I didnt have any frost as of now. But the ice maker wont harvest can hear the motor but wont dispense. Will need fresh food ice maker. If they do the ice maker repair kit for this model lets get the kit. Ice maker fresh food DA97-15217DIce maker freezer DA97-07603B; saved tckt

"63 in ff and 62 in fz. Red wire to compressor is .44 amps, black wire is .47 amps. All fans running, compressor is hot. Evaporator has ZERO frost on it. Sealed system issue. Temps have been swinging wildly for 10 days now. Very little room in front of fridge, fyi broken glass behind it. ; O-emld tckt"

Leaking water underneath crisper drawer. When i got here there was small amount of water underneath crisper but customer said that it was leaking out the door and he has been wiping up small amount everyday. I found that the evaporator cover was not pushed in all the way (see picture) so im guessing that condensation was building up or not sealing all the way when in defrost would leak outside the drain.Drain kit was installed correctly and is draining.I put cover back on and is secure customer will keep an use as normal and monitor any leaks underneath crisper.Office: Looks to be our fault and is within 60 days. Please issue refund for customer. I added job on my time card for NE redo.; saved tckt

"Customer complaint is, STUCK ON SENSING PART, WATER DRIPPING. Inspected and tested. Found the washer was half full of water because the valve is dripping. I drained it and ran washer through diagnostics and everything worked but the cold water valve. The cold water valve has failed. Quoted customer $383. to install new valve. Customer approved repairs. Part on order. ; ordrd 1 W11168740 (Cold water valve)"

"Customer complaint is, ICEMAKER SOMETIMES WORKS&SOMETIMES NO.THE FREEZER IS OVER FREEZER.FRESH FOOD OK EXEPT BY VENT FRZES. Inspected and tested. Freezer is -2 and FF was 40F. I inspected wiring at the hinge and couldnt find any wires broken or severed. I put refrigerator into test mode and couldnt get the ice maker to cycle, but did get it to fill. Ice maker has failed. Ordering new ice maker. Called and left a message with customer. ; ordrd 1 W10873791 (Ice maker)"

"Dryer tumbles but doesnt heat. Found that heat is coming on but then shuts off within 5 seconds. I disconnected dryer vent and tested temperature and it is cycling to 200 which is normal and when i attach the vent the heat cuts off, dryer is short cycling. Dryer vent is 20 feet high from outside house. I took picture and showed customer that it is clogged and the mesh filter is not necessary as long as the vent has a flap. Dryer itself is heating and working good."

"Stops after 5 minutes. Pause on display. Wont restart. Door is unlocked and cant lock it again. Found a bad door latch assembly. Replaced assembly, now it instantly locks, and doesnt stop. Works great.

Installed plug from last diagnosis. Then went through test mode and everything is working properly, no issues

Customer complaint is that the unit stopped cooling. Customer said it was next day everything is warm. Compressor is running but has equal pressure which means a bad compressor. Installed new compressor and filter. Pressure and vacuum tested unit. Filled with Freon and let unit drop 15 degrees before I left.

I verify that the front felt seal was ripping down the center and sticking out. I removed the drum and then removed the old seal and glued the new one on. I ran the dryer for five minutes and it sounds good.

"Customer complaint is, NOT COOLING... MAKING LOUD HUMMING SOUND BUZZING.. REF IS NOTICABLE.. FREEZER STILL FREEZING. Inspected and tested. Freezer is 0F and FF is 60F. Disassembled FF evaporator cover and found the fan has failed. Customer approved repairs. Installed new FF evaporator fan and tested. Fan is working great. Refrigerator is now fixed.

This is a top mount unit. The customer said the fridge and freezer has slowly got warmer and warmer . The customer has it set to the max cold setting and the freezer is barely freezing. I removed the evaporator cover and it has a low frost pattern. The unit is low on charge. I advised the customer it would be better to buy new.

"Customer complaint is, THE TIMER KNOB BROKE OFF. Inspected and found the timer knob shaft broke off the timer. Needs a new timer.

I replaced the power switch and button. I tried it several times and its working great. The customer also tried it and she said it felt better.

"Customer complaint is, BUZZING, WONT START. Inspected and tested. Found the dryer would only sporadically start, otherwise the relay was just clicking. When the relay would just click, there was no voltage being sent to the motor. The main board has failed.

Today I replaced the ice maker and turned it back on. The new ice maker cycled. I advised the customer to dump out the first batch of ice. Allow 24 hours for it to make ice and fill the bucket.

E24 error and water still inside when cycle is over. Found that the drain pump is running but is draining very slow. Found that there was debris stuck in the drain line. Was able to fish out debris. Dishwasher now drains and is working good.

"Customer complaint is, USING RINSE AID BUT THE DISHES ARE STILL WET. Inspected and tested. Model and serial tag is missing. Dishwasher filter was really dirty. Rinse aid is low. Cleaned out filter and started a service function test. Test ran through with no errors and when the heater was on it was drawing over 9 amps. Everything was working in service test. Customer said that when the water hasnt been used for a while at the sink it takes a while for it to get hot. I recommended customer run water at sink until it gets hot before starting dishwasher and making sure to keep the rinse aid full. Also underneath the sink the drain is a goofy setup and probably will eventually become a issue for draining."

"Replaced broken door gasket, and took off evaporator cover and steamed out the drain which was iced over. Cleaned up all the water. Runs great now."

The microwave was dead. I checked the fuse and found the filter board fuse was bad. I replaced the 20 amp fuse and tested the microwave. The microwave is heating and sounds normal. I opened and closed the door several times and it did not pop the fuse. No other issues found.

Ice maker cycles and with wire unplugged from water valve i get 120v when plugged in i do not get 120v at water valve leads.I plugged suicide cord to wall and i get 120v at the valve and valve does not activate. Bad water valve.According to PW needs autho. Water valve part# WP2307650; saved tckt

"Icemaker has been making slushy ice the past month. Found a crack thats bigger than last time I was here, on the side of the housing. Housing cant be replaced. Outside air from the fresh food section is coming into the icemaker, and now its a big block of frost in the fan area, so cold air is not getting drawn from freezer into the icemaker. RJ not sure what to do on this. We did the new Icemaker, control board, adjusted the water dispenser for the icemaker, new Icemaker dispenser door flap assembly, new Icemaker and bin, and customer said it worked for 3 months before it started having issues again. Should we submit for authorization for all of these parts again, along with new Icemaker housing - although the housing looks attached to rest of fridge: dont think thats an option. ; O-emld tckt"

"Wrong springs. I need blue ones which are heavier duty. JR knows and will look up part number and contact customer.What do you want me to do with red springs?; saved tckt , states that autho needed"

"FRESH FOOD IS WARM AGAIN. REDIAGNOSE BEFORE INSTALLING BOARD. Customer had refrigerator unplugged and it was room temperature when I got here. Inspected and tested. I ran refrigerator through diagnostics and sensors, fans, damper were all working. I disassembled FF evaporator cover and inspected and all looks good. I sprayed canned air on the sensor until the heater came on and it got hot. Everything is testing good. Customer is going to leave the refrigerator on and Im going to come back next Friday. ; ordrd 1 W11395558 (Evaporator cover kit)"

"Complaints are, it will randomly drain, its loud sometimes and does not work well. I checked for faults. I listed the faults below. The main is for fault was for it not draining or its flooding. The washer drains just fine. The washer is getting no hot water but the valve buzzes. I verified hot water is supplied. The water valve is bad. The pressure sensor on the board is bad so it also needs a board. The agitator wash plate is stopped and just spins freely. The tines on the transmission shaft are also stripped. It will need a transmission and wash plate. I advised the customer for sure the transmission is not covered. I advised him someone will call with a price. Also the main board will need to be located. 2 hours on return please. F3e2 F0e5F2e1F8e6 Water valve W11220230Main control W10812423(does not show in stock at S,D,M)Gear case W11393685Impeller wash plate W10752283; snapped 1 QuickPics, states that autho needed"

"When the magnetron kicks on, it sometimes makes a louder rattling sound. Mag is going bad. Quoted for new magnetron and diode. They have extra microwaves on site so they will just replace the microwave. Please collect trip charge when we bill them. ; saved tckt"

Found that the evaporator drain was frozen and when refrigerator goes into defrost mode it leaks into refrigerator instead of drip pan. Customer approved estimate for heat probe. Defrosted drain and added heat probe kit. Tested and now drains into drip pan and no longer leaks into refrigerator. Refrigerator is working good.Office: Customer approved to charge card on file. With fee. And email customer with receipt.; used 1 819043 (DRAIN HEAT PROBE) from stock

"Customer complaint is, NOT COOLING. Inspected and tested. Freezer is 40F and FF is 55F. I removed the evaporator cover and theres heavy frost on about 5 percent and nothing on the rest. The sealed system has failed. Customer would like a quote on repairing. If refrigerator has to be pulled out its going to be a tight one, FYI. ; saved tckt"

"TodY replaced the heat pump, the control board and the soil sensor. The dishwasher is working good and heating. At the end of the customer said that his son has hangs on the third rack and now its bent down. He would like to know if that could be fixed. I advise customer. Not sure if Beko will cover that so we need to send it in. I could not find a picture of it but what it needs is the third rack roller brackets. To me the brackets look like they are welded to the tub frame. Please see whats available and get approval. ; states that autho needed"

Customers complaint not washing or filling. Found when you start the cycle just the drain continuously runs. Found an error for the pressure sensor. Removed sensor was all glogged up with slim. Cleaned now it will fill but give the H20 code. Will need pressure sensor quoted blue book and reschedule WD21X25468 pressure sensor. ; ordrd 1 WD21X25468 (Pressure sensor)

Fridge was making a gurgling sound. Determined it is the refrigerant going through sealed system. Temps are good. 38 and 0. Nothing to fix. Please collect trip charge. ; saved tckt

Unit not draining properly. Unit is slow drain. Unit has a very long drain hose. Vacuumed water hose seamed nice and clear. Next removed pump to inspect all looked and sounded good. Unit will need a new drain pump. Customer will follow up with us if they want to do the repair. Its a rental and they are going to look at some scratch and dents. Unit is older and showing wear. Customer will let us know by Monday. ; ordrd 1 W10876537 (Drain pump)

I replaced the sensor and its doing the same thing. Ive verified the water level is correct. The rotor still feels good to me. I ran the dishwasher without the rack and the spray arm and it still does it. I talked to Jared and he thinks I should try the rotor and if that doesnt fix then the stator. Please quote for parts plus n15 labor code. Allow extra time to .; states that autho needed

The customer said the whole unit stopped cooling yesterday. The fridge was plugged in and the compressor was running. The compressor makes a lot of noise and the pump is banging. The compressor has failed and needs to be replaced. It will need the compressor and the update. The refrigerator is at least 9 1/2 years old or older they think.

"Taking upwards of 40 minutes to get up to temp, and then if you lower the temp, it cant hold the temp. It just keeps dropping. Found a bad bake ignitor. Replaced ignitor, and it ignites and heats up to 400 quickly now.

"Customer complaint is, NOT DRYING. Inspected and tested. Started dryer on a timed dry high heat cycle and it started heating. Dryer is cycling between 200F and 135F consistently for a hour. I removed vent and heat only changed about 5 degrees and airflow on back of dryer is 25mph. The vent goes out the second story and I can see its clear to the outside. Dryer is testing good and vent is good. Ive checked this out as thoroughly as I can and cant find anything wrong with it.

"Wont wash. Critical lock failure. Installed new lid lock and tested. Lock is trying to lock but isnt. If you push down on the lid it locks. The lid is tweaked a little and not lining up with lid lock. I bent the lid back and now its working perfectly. Washer is now fixed.

"The dryer has been smelling like burning. They recently did a bunch of remodeling in their house. Including flooring. I smelled the dryer after it was running for awhile, and the smell is VOCs. I opened up the dryer and its clean. I checked outside for airflow, and airflow is good, and you can smell it outside/ 29 mph ventilation going outside."

"Customer complaint is, DRYER MAKING LOUD RUMBLING SOUND - WEVE TAKEN IT APART TO LOOK AT THE ROLLERS AND CLEAN IT OUT, BUT STILL RUMBLING. Inspected and tested. Dryer sounds like lint in the blower wheel. I disassembled dryer and found the blower wheel is packed full of lint and hair. Rollers, idler pulley and belt look good. I cleaned out blower wheel and reassembled. Tested and dryer sounds great. Dryer is now fixed."

Installed parts from last diagnosis. Tested multiple times no leaks and is working properly

Installed new diverter. Cleared error code and ran through test mode like the bulletin says. Once that was completed unit is now running properly.

"E1 error. Drain pump runs after dishwasher runs for 4 minutes. They had a plumber doing work and after water was turned back on, dishwasher does this. Pulled out dishwasher and dried up all the water in the basin. Then reinstalled dishwasher and ran it. Mounted it on both sides, as prior it was only mounted on right side. Water leaking from where the disc inside the dishwasher attaches to the water inlet. Tightened the disc, so that it doesnt run down the inside of the basin now/ no leaks/ runs great."

Unit wasnt cooling. Hooked up my gages tested as a leak. Used the UV light and found the leak going from the compressor to the condenser. Rebrazed. Pressure and vacuumed unit. Tested good. Filled unit and unit is cooling.

"Not draining. Found plastic debris in drain pump, just had to drain water out and then clean out a couple small plastic pieces. Ran three times through test mode, drains awesome now.

Installed new evap and filter. Once installed. Pressure tested good. Next vacuumed that was good. Filled unit and reassembled. Unit was cooling when I left. Pressure was good. Unit dropped 15 degrees before I left.

Taking a long time to dry. Finding moisture in dryer. Found the vent was packed full of lint. Cleaned out vent from outside down to dryer. Then took apart dryer and cleaned out dryer and oiled rollers. Now it vents much much better.

"Replaced bad lid switch. Old lid switch was broken, and washer would stop at the rinse and spin cycle. Runs and spins and drains great now.

Neither oven would heat at all. I found both bake igniters were bad. I quoted for the repair and then replaced both igniters. Both ovens are heating up now.