Service History 23

We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Minneapolis, MN 55442
Seth
Job Details: 07/01/2021
"Customers complaint with the dryer is that its Squeaking upon arrival and inspection I found the idler pulley and one support roller were heavily worn. I replaced them and tested the dryer. Its now fixed; used 1 WP37001287 (IDLER), and 1 WP37001042 (ROLLERS) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV407AEW/XAA
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
"Customer complaint is, SQUEAKS WHILE RUNNING. Inspected and tested dryer. Found the rollers have failed. Installed 4 new rollers and tested. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2313LS3
Near Maple Grove, MN 55369
Seth
Job Details: 07/01/2021
Ice not dispensing crushed option. Failed ice crusher mechanism in the ice tray. Dispensing is not covered with WHE warranty.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF378LXKQ
Near Minneapolis, MN 55446
Seth
Job Details: 07/01/2021
Customer complains the lower class keeper has been downward and shes not able to open her storage drawer any longer. Upon arrival in inspection I remove the door and realigned the lower keeper of the glass. The door now closes and opens as designed. Note the plastic and were both broken. They are cosmetic no parts replaced.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244JQ1
Near Minneapolis, MN 55446
Seth
Job Details: 07/01/2021
The customers complaint with the washer and said its twist in clothing. Upon arrival inspection I found the agitator dogs were not engaging properly. I replaced them and tested. The machine is now agitating as designed.; used 1 80040 (DOGS) from stock
We serviced a
GE REFRIGERATOR
Model GYE22KSHDSS
Near Plymouth, MN 55446
Seth
Job Details: 07/01/2021
The customers complaint with the fridge is its no longer making ice and it discharges water from the freezer occasionally. Upon arrival and inspection I found the defrost drain was plugged I defrosted the evaporator and removed the buildup from the check valve. While working in the evaporator I noticed an inconsistent frost pattern I did am20 minute test only 25% of the evap frosted. Failed sealed system was found . I found the temperatures in the ice room in the left refrigerator door where the icemaker is located to be between 16 and 20?F. Obviously the machine will not make ice unless the icemaker is able to keep a consistent 16?F. Please submit to RH
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rockford, MN 55373
Seth
Job Details: 07/01/2021
dishwasher not pumping. Failed circulation pump was found. I quoted replacement customer will reach out to the landlord and let us know if they want repaired. Order circulation pump W11084656 for return visit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS06
Near Dayton, MN 55327
Phillip
Job Details: 07/01/2021
When I arrived everything was working good. Both sides are cold and the evap has a frost pattern. After some testing I found the operating thermostat is failing. I replaced the thermostat and its working good . ; used 1 WP2198202 (COLD CONTROL) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
"Customer complaint is, UNIT STILL SHUTTING OFF AFTER A FEW MINS. Inspected and tested washer in service diagnostic mode. I got a F6E4 error code at the beginning but it ran through great and no errors when I was done. F6E4 is a open float switch. Started dishwasher on power blast and high temp and the second time it filled it started washing and then canceled and drained. Im going to replace the board, because everything else test good. Board is not in stock. Part number W11225084. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER FRONT LOA
Model n/a
Near Otsego, MN 55330
Matt
Job Details: 07/01/2021
"Customer complaint is, TRIPPING THE CIRCUIT BREAKER, MOLDY AND NO CYCLE WILL COMPLETE. Inspected and tested washer. Washer ran through a quick wash until it was in a high spin with 6 minutes left and tripped the breaker. I had my amp clamp on and it never got above 4 amps. I did this twice and same results. Breaker is a 20 amp breaker. I would be completely guessing to start replacing parts on here. Advised customer to use a extension cord and plug into a different outlet thats designated for one thing and see what happens. Also the door seal is really moldy. Customer is going to see if he can figure out if its a appliance problem or electrical problem."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF262LXSQ 1
Near Otsego, MN 55330
Matt
Job Details: 07/01/2021
"Customer complaint is, UNIT WILL NOT HEAT TO 400 DEGREES IN 30 MINUTES. Inspected and tested oven. Oven turned on and preheated to 350F great. Turned oven up to 400F and watched it cycle three times. Oven is operating normal."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268525
Near Otsego, MN 55301
Matt
Job Details: 07/01/2021
"Customer complaint is, FILLS WITH WATER AND NOTHING ELSE HAPPENS. Inspected and found the lid switch has failed. Installed new lid switch and tested. Agitator dogs are bad. Installed new agitator dogs. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH), and 1 80040 (DOGS) from stock"
We serviced a
LG RANGE- GAS
Model LRG3095ST/02
Near Minneapolis, MN 55426
Phil
Job Details: 07/01/2021
The oven igniter is coming on but the unit is not preheating. Unit needs a new igniter. This takes the flat one we stock. (by FW)
We serviced a
KENMORE MICROWAVE
Model PLMV169DCD
Near Apple Valley, MN 55124
Phil
Job Details: 07/01/2021
The door is falling off on this unit. We need to order a door. (by FW)
We serviced a
GE REFRIGERATOR
Model PFS22MISBBB
Near Burnsville, MN 55306
Phil
Job Details: 07/01/2021
There is a noise coming from the rear by the compressor. I ordered a condenser fan. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Minneapolis, MN 55423
Phil
Job Details: 07/01/2021
They start a cycle and teh unit will not make any noise and then turn off after 3 minutes. There is water in the bottom. It's possible it won't drain and then turn the unit off. . We stock the drain pump- WPW10348269. (by FW)
We serviced a
MAYTAG DRYER- GAS
Model MGDX655DW2
Near Eagan, MN 55122
Delton
Job Details: 07/01/2021
"Found that vent was disconnected from back of dryer. Attached vent and taped it in place, tested and no longer blows hot air into room and now vents out. Dryer is workin good.No additional charge."
We serviced a
GE RANGE- GAS
Model JGBP28DED1WH
Near Minneapolis, MN 55427
Phil
Job Details: 07/01/2021
The customer said the oven does not heat. The igniter came on and after a while started to heat. Needs a new igniter. This unit takes the round on we stock 4342528. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF796ESS01
Near Minneapolis, MN 55408
Phil
Job Details: 07/01/2021
The unit was making a loud noise. I could not hear it and it dind;t make noise for me. The customer is going to see if she can figure out more next time it is on. She is going to open the doors and see where it is loudest. (by FW)
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS1
Near Apple Valley, MN 55124
Delton
Job Details: 07/01/2021
Replaced door lock and MCU. Tested with load of clothes. It completed cycle and spun out clothes. Washer is working good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVL01
Near Minneapolis, MN 55436
Phil
Job Details: 07/01/2021
No ice is being made. The icemaker was turned off. The customer turned it on and ran diagnostics on the optic boards and they tested OK. I think this is going to be OK. Lets follow up tomorrow and see if they have ice. (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Burnsville, MN 55337
Delton
Job Details: 07/01/2021
Found that FF evaporator frosting over and leaking onto bottom and leaking onto floor. Evap is solid ice. According to common issue is evaporator thermistor goes bad causing it to ice up. Customer approved estimate and will unplug fridge and let it manually defrost. Ordering part and rescheduling.; ordrd 1 W10316760 (Thermistor)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHS2
Near Big Lake, MN 55309
Matt
Job Details: 07/01/2021
", Customer complaint is, NOT FILLING WITH WATER. Inspected and tested. Found the circulation pump has failed. Also the drain pump is really loud and chattering. Needs a new circulation pump and drain pump. Installed new circulation pump and drain pump. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 A00126401 (DRAIN PUMP) from stock"
We serviced a
KENMORE RANGE- GAS
Model 790.7423332
Near Saint Michael, MN 55376
Phillip
Job Details: 07/01/2021
"The customer said that it will smoke every time they broil and they do broil enough that its a issue. I removed the front panel and the top. I found a lot of mouse droppings and urine all over the insulation blanket. I advised the customer that its pretty hard to get it completely cleaned up and no way to replace the blanket. The customer said it was no problem, that it was gross and she couldnt use it knowing that it was that covered with droppings."
We serviced a
MAYTAG DRYER- GAS
Model MGDC465HW0
Near Saint Michael, MN 55376
Phillip
Job Details: 07/01/2021
When the dryer runs it makes a scraping sound from the blower. I removed the back and found a small paint brush was rubbing against the blower wheel. I cleaned it all up and its good now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW1
Near Burnsville, MN 55337
Phil
Job Details: 06/30/2021
The washer is driping oil on the floor. The moved the washer and i could see it. Ordered a new tranny and clutch. (by FW)
We serviced a
GE RANGE- GAS
Model JGBP85SEJ1SS
Near Richfield, MN 55423
Phil
Job Details: 06/30/2021
The oven was not igniting right. Needs a new igniter. This takes a flat igniter. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 795.51019.010
Near Minnetonka, MN 55345
Phil
Job Details: 06/30/2021
The icemaker is just clicking and cannot rotate. Ordered new icemaker. (by FW)
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model NMGR336FS0
Near Minneapolis, MN 55408
Phil
Job Details: 06/30/2021
The motor just buzzes when they try to start it. He rotated the drum by hand and it made some audible crunchy noises and after that would not even buzz. It seems the motor may have come apart. We stock the motor and blower. Motor- 131560100 and Blower- 131775600 (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSR7233HQ0
Near Loretto, MN 55357
Seth
Job Details: 06/30/2021
Customer complained that the washer leaked when she was washing pillows. Upon arrival in inspection I ran the washing machine with the body off through fill hesitation and drain and could find no leaks. I suspect the pillows were the culprit and cause of the leak. No repairs needed
We serviced a
MAYTAG RANGE- GAS
Model n/a
Near Becker, MN 55308
Matt
Job Details: 06/30/2021
"Customer complaint is, When cooking the CO2 alarm goes off. Customer says that Xcel red tagged it and got a reading of 47 ppm CO. Inspected and tested oven. The flames on the burners were burning a little on the orange side which usually means its burning something in the air or not the right gas to oxygen ratio. I let it run for about ten minutes and nothing changed. I preheated the oven to 350F and let it cycle a couple times and it was working great. Whirlpool has a bulletin out for gas ovens and says the maximum allowed amount is 200ppm CO. Theres nothing else I can do to this range. I advised customer to get a second opinion on the CO reading."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LGR5636JQ0
Near Minneapolis, MN 55410
Phil
Job Details: 06/30/2021
The dryer will not start and is really noisy. It sounds like something may be in the blower. This takes a motor we stock- 279827(by FW)
We serviced a
GE RANGE- ELECTRIC
Model JBS55SM2SS
Near Apple Valley, MN 55124
Phil
Job Details: 06/30/2021
The oven does not heat right. The element is bubbled and white on the right side. I ordered a new element. (by FW)
We serviced a
JENN-AIR MICROWAVE
Model JMC8127DDS
Near Minneapolis, MN 55442
Phil
Job Details: 06/30/2021
"The microwave will countdown and the cavity light will come on but the turntable, fan and mag will not do anything. This is almost certainly the Primary switch or Door sensing switch. This model has them in series. (by FW)"
We serviced a
ADMIRAL WASHER TOP LOAD
Model lnc676b71
Near Minnetonka, MN 55305
Phil
Job Details: 06/30/2021
The customer said the machine was dead yesterday. Today it turned on and filled and drained OK. The rug by the machine is all wet. We need to troubleshoot this further. (by FW)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6R5ESBS
Near Saint Michael, MN 55376
Phillip
Job Details: 06/30/2021
The defrost drain tube was plugged up so water could not drain into the defrost pan. Water was then backing up into the freezer and leaking out the door. I cleared the ice and drain.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
I replaced the wash impeller and the door gasket. I ran for a bit and there was no water leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Minneapolis, MN 55422
Nate
Job Details: 06/30/2021
"Fresh food is 41 and freezer is 5 degrees. Compressor has been making some clunking sounds. I steamed off the evap, which didnt have a great deal of frost on it. I gave it 20 minutes, and after 20 I only saw frost on 70% of the evaporator. Customer is going to monitor temperatures for a few weeks after setting temperatures a little lower on the refrigerator and see what it does. If it cant hold temperatures they will have someone come in to do sealed system work."
We serviced a
JENN-AIR REFRIGERATOR
Model JS42SEFXDA
Near Monticello, MN 55362
Matt
Job Details: 06/30/2021
"Customer complaint is, NOT KEEPING TEMPS IN FF OR FREEZER. Inspected and tested refrigerator. Temperatures were 15 degrees in freezer and 45 FF compartment. Took apart evaporator and defrosted. Watched it frost back up and after 20 minutes there was only 40 percent frosted over. Sealed system has failed. This is not covered by homesmart. Customer is going to look into their options."
We serviced a
LG WASHER FRONT LOA
Model WM2501HVA
Near Minneapolis, MN 55411
Nate
Job Details: 06/30/2021
It sounds like an airplane when it runs. The drum is almost completely detached from the bearing.
We serviced a
KITCHENAID DISHWASHER
Model KUDE201XWH6
Near Plymouth, MN 55446
Seth
Job Details: 06/30/2021
"A customer complains the dishwasher wont drain, I remove the plug from the new garbage disposal and unit now drains perfectly."
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWW
Near Minneapolis, MN 55446
Seth
Job Details: 06/30/2021
Customer complains of a residue left in her dishes. Upon arrival an inspection found her water softener had failed and water was extremely hard. There was a black mineral buildup in her Corel dishes I was unable to find the source of this contamination. I recommended she get her water softener fixed and use a citric acid base cleaner to clean the contamination from her unit. No further repair possible.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
The right side wheel bracket was broken on the adjuster. I installed the new rack adjuster kit. Tested good . ; used 1 W10712394 (RACK ADJUSTER KIT) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Minneapolis, MN 55442
Seth
Job Details: 06/30/2021
Replaced the UI consul and tested the dishwasher is now fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2126LK3
Near Champlin, MN 55316
Phillip
Job Details: 06/30/2021
"The customer told it does not make ice, its making a loud noise from the back, the fresh food section is freezing food and there is ice forming in the freezer section on the ceiling. I confirmed all the complaints. I found both gaskets are ripped. The fresh food door is sagging down and not sealing tight so warm air is leaking in. I found the lower hinge support is bent down and the nylon shim is worn out. The ice maker is getting power but did mot cycle when I advanced the ice maker motor. The valve tested good. The condenser fan motor is bad. Im ordering all the parts needed for the repair. ; ordrd 1 241872511 (Freezer gasket) and 1 241872514 (Fridge gasket) and 1 240314011 (Lower support) and 1 240311303 (Nylon washer) and 1 297279500 (Condenser fan motor) and 1 5303918277 (Ice maker)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Savage, MN 55378
Delton
Job Details: 06/30/2021
Replaced rack positioner and adjuster. Also replaced dispenser. Tested and soap dispenser now closes and rack can be adjusted. Dishwasher is working good.
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Minneapolis, MN 55405
Nate
Job Details: 06/30/2021
"Not draining. Drain pump impeller was broken. Replaced, now it drains great, and washer progresses past the initial sense, which it wouldnt progress past before the repair.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE DRYER- ELECTRIC
Model n/a
Near Plymouth, MN 55446
Seth
Job Details: 06/30/2021
"Timer and start knob do not work. I found both were cracked and broken. I replaced them right now working as designed.; used 1 WE01X20378 (KNOB), and 1 WE1M654 (TIMER KNOB) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 06/30/2021
"Most of the led lights on the control panel do not work and the soap dispenser is broken. The panel and dispenser need to be replaced. The dispenser is not replaceable , the whole door front needs to be replaced. I was unable to locate the tub front DD82-01326A. DD82-01336A control panel DD82-01326A tub front; snapped 1 QuickPics, states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 795.72183.315
Near Osseo, MN 55311
Seth
Job Details: 06/30/2021
"Customer has two complaints and two issues. First complaint is the water dispenser is slow. I found the water source to be plumbed from A reverse osmosis system. This reverse osmosis system she is shared with the kitchen sink. Obviously am reverse osmosis system is intended for drinking water not to be plumbed to the main cold water valve on the kitchen sink. Theres no shut off valve and theres a flood safe waterline installed on the refrigerator. Customer needs a plumber to install a shut off valve behind the refrigerator and to put on a non-flood safe water line as this is not able to be used for this application. obviously the RO system will not be able to keep up with both uses, no repair possible. Second issue with icemaker could partially be the water supply issue but I found temperatures in the freezer between 20?F and 18?F the ice rooms temperatures were in the 20?Fs. The fresh food section had 65? at the top of the fridge and was hovering in the mid 40s at the lower. The compressor was running along with condenser and evaporator fans. This fridge has a failing sealed system .
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Minneapolis, MN 55445
Phillip
Job Details: 06/30/2021
I pulled the dishwasher out and replaced the thermostat. Tested the dishwasher and now it heats.
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 06/30/2021
"The whole dishwasher was dead. I found the control fuse was bad. I also found some burn spots from the heater connector on the main board. I repaired the spots on the board and cut out the bad connector on the board and replaced them. I ran through a test cycle and it was all good. The soap dispenser opened, it filled and washed, it heated and drained. ; used 1 W10258275 (THERMAL FUSE) from stock"
We serviced a
GE DRYER- ELECTRIC
Model DWSR483EB2WW
Near Otsego, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, START BUTTON IS STUCK ON. Inspected and found the start switch has failed. Installed new switch and tested. Dryer is now fixed. ; used 1 WE4M519 (GE START SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55409
Nate
Job Details: 06/30/2021
Motor getting too hot and shutting down. Replaced motor and sump assembly. Runs great now.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JS3
Near Minneapolis, MN 55417
Nate
Job Details: 06/30/2021
"Lots of ice built up around the icemaker. It is running really loud, because the fan is hitting the ice. Pulled the fridge out and I can see condensation coming through the back behind the icemaker. The insulation is broken down in the back of the fridge. Explained that its a known issue. . ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model GSC23KSWASS
Near St. Louis Park, MN 55416
Nate
Job Details: 06/30/2021
Water dispensing slow. Troubleshooted and found the water comes super slow out of filter head assembly. Ordered a new one. .; ordrd 1 WR17X22072 (Filter head assembly)
We serviced a
JENN-AIR WALL OVEN- ELECT
Model W131B
Near Rogers, MN 55374
Matt
Job Details: 06/30/2021
"Customer complaint is, TURNED POWER OFF AND NOW WON'T TURN BACK ON. Inspected and found the board has 120 volts, but nothing on the display works. Board has failed.
We serviced a
GE REFRIGERATOR
Model GSS25KGPA BB
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, making noise and is leaking inside and outside of unit on freezer side. Inspected and found the evaporator drain is plugged. Defrosted drain and evaporator, watched evaporator frost over and after 20 minutes it was only frosted over about 60 percent. Sealed system has failed. "
We serviced a
KENMORE DRYER- GAS
Model 110.728521
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, TUMBLING BUT NOT HEATING. Inspected and tested dryer. Heat turned on and was cycling great between 230F and 120F. I watched the heat cycle for 35 minutes and it never failed. Dryer is operating great for me. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model GR465LXKS
Near Golden Valley, MN 55427
Nate
Job Details: 06/30/2021
Customer was worried that oven takes a long time to preheat and does not hold its temperature. I took the back panel off and checked the bake and broil elements and the fuses and the wiring and control board and everything looks good. Everything tests good. Around the oven for 20 minutes and it preheated perfect to 400 and held its temperature. Oven is actually running great.
We serviced a
LG REFRIGERATOR
Model LSXC22396S/03
Near Maple Grove, MN 55311
Seth
Job Details: 06/30/2021
Customers complaint is the fridge and freezer temperatures are wacky. The freezer temperature at the bottom or freezing and 60? at the top. Upon arrival an inspection I found the evaporator fan motor was not turning due to a slight frost buildup in the freezer section. I defrosted and then turned my attention to the dispenser. I found in the fresh food section it was 15? at the bottom and had frozen the water bladder. I replaced the bladder with a roll of quarter inch tubing per customers request yes. The fridge it will take 24 hours to get down and being in maintained temperatures appropriately up to 48 hours on ice maker. .; used 20 HOSE-1/4WATERLIN (PT14 1 FOOT OF LINE) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details: 06/30/2021
I replaced the water valve. I ran in a casual cycle and in a test mode . Hot and cold are work good. Its filling with cold when it should be.
We serviced a
WHIRLPOOL MICROWAVE
Model WHM53520CS5
Near Edina, MN 55436
Delton
Job Details: 06/30/2021
"Found that door switches were bad causing short to blow fuse. Also surface light wont turn on. Replaced door switches, fuse and light bulb. Tested and microwave is heating and light works. Microwave is working good.; used 1 20AMPFUSE (20 AMP FUSE), and 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock, pckd up 1 8206232a (Light bulb)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Minneapolis, MN 55436
Delton
Job Details: 06/30/2021
Replaced samsung ice maker kit. Tested and refrigerator cools and ice maker cycles and fills. Issue: .; saved tckt
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV40J3000GW/A2
Near Minneapolis, MN 55423
Delton
Job Details: 06/30/2021
"Dryer taking 3-4 hours to dry clothes. Found that heat was short cycling. Checked outside dryer vent and found that there was a mesh filter that had completely clogged and no air was coming out. Removed mesh and showed customer, suggested to not use it as there is a flap already. Tested and dryer is heating and workin good.No add it all charge as it took less than 10 minutes."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADW1
Near Rogers, MN 55374
Seth
Job Details: 06/30/2021
Not cleaning well and leaving white cloudy residue. Failed water softener was recently fixed. Heavily contaminated with hard water minerals. Recommended customer run three cleaners consecutively in it and start using an engineered soap option instead of liquid. The dishwasher is working as designed
We serviced a
JENN-AIR RANGE- GAS
Model JGRP430WP01
Near Eagan, MN 55121
Delton
Job Details: 06/30/2021
"Replaced bake tube, igniter and wire harness to bake igniter. Tested and oven is heating and workin good."
We serviced a
KENMORE WASHER FRONT LOA
Model 79641073310
Near Carver, MN 55315
Paul
Job Details: 06/30/2021
Complaint Unit getting motor locked error. Has a bad rear bearing.
We serviced a
JENN-AIR COOKTOP- GAS
Model JGCP430ADP
Near Albertville, MN 55301
Matt
Job Details: 06/30/2021
"Customer complaint is, DOESN'T ALWAYS LIGHT. Customer says the front two dont always light. Inspected and tested burners. Found the electrodes are failing. ; ordrd 2 74007736 (Burner head)s"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9400PW4
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
Complaint was unit getting error code and makes horrible noise on spin cycle. Unit has a bad rear bearing.
We serviced a
GE MICROWAVE
Model PSB1000NWW01
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
Complaint was unit turn table runs on its own when door is closed and no display. .
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/30/2021
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Chanhassen, MN 55317
Paul
Job Details: 06/30/2021
Installed parts. No leaks and unit locks.
We serviced a
KENMORE WASHER FRONT LOA
Model 11049962600
Near Chanhassen, MN 55317
Paul
Job Details: 06/30/2021
Complaint was unit getting many errors including basket spin speed fault. Unit has a bad rear bearing.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US3A
Near Minnetonka, MN 55345
Paul
Job Details: 06/30/2021
"Complaint was unit loud, and concerned how it was mounted. Normal noise level its a loud machine. And unit was installed just fine no issue found."
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 06/30/2021
Ordered more parts. ; schdld next appmnt for 7/5 MON !
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Mound, MN 55364
Paul
Job Details: 06/30/2021
"Complaint was unit not starting cycles.Water was shut off, turned back on ran through diagnostics Issue fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED4850HW0
Near Mound, MN 55364
Paul
Job Details: 06/30/2021
"Complaint was unit door not closing. This was a rental customers just bought it, Past owners bent dryer door."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model n/a
Near Apple Valley, MN 55124
Phil
Job Details: 06/29/2021
The washer timer hums but it will not drain. Seems like the lid switch is bad. The customer pushed it in and nothing changed. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Phil
Job Details: 06/29/2021
Dishwasher is leaking water and soaked the insulation behind the kickpanel. Customer did nto know where theleak was. I suspect the ven on the door may possibly be the issue. They did not want to run it and possibly wreck their floors. (by FW)
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Albertville, MN 55301
Matt
Job Details: 06/29/2021
"I dont have the part. Can you reschedule when I receive the part. ; saved tckt , states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDH1
Near Big Lake, MN 55309
Phil
Job Details: 06/29/2021
The wheels for the lower rack are falling off. The warranty does not cover racks.
We serviced a
GE RANGE- ELECTRIC
Model JBP82B0H2BB
Near Eden Prairie, MN 55347
Phil
Job Details: 06/29/2021
The cooktop is cracked and it goes right through the RR burner.
We serviced a
LG RANGE- ELECTRIC
Model LRE3083ST/01
Near Albertville, MN 55301
Phil
Job Details: 06/29/2021
The bake element does not get warm at all. The broil element gets cherry red. Ordered a bake element. (by FW)
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Big Lake, MN 55309
Phil
Job Details: 06/29/2021
The dishwasher is getting an nE error code. Unit needs a new sump assembly. The unit is also noisy for a bit on and off each cycle. (by FW)
We serviced a
GE COOKTOP- GAS
Model JGP933SEK2SS
Near Maple Grove, MN 55311
Phil
Job Details: 06/29/2021
"The FR burner lites, th other three do not. All the knobs/switches make the front right burner spark. Ordered igniters and spark module. (by FW)"
We serviced a
GE WASHER TOP LOAD
Model WCRE6270D1CC
Near Plymouth, MN 55446
Seth
Job Details: 06/29/2021
"Customer complains washer overfills and leaks. I found the unit was overfilling. I cleaned the pressure hose but still overfills. The control board is bad it is not allowing the the unit to neutral drain at final spin before it shifts. Control board and water pressure level sensor needed. The control board is no longer mean please research. WH12X10252 - nla, WH12X10093- pressure switch. I also found the tub as many air bubbles in the molding throughout this is a manufacturing defect its typically not covered please check with AHS.; saved tckt"
We serviced a
SAMSUNG DRYER- GAS
Model DB511AGR/XAA
Near Minneapolis, MN 55446
Seth
Job Details: 06/29/2021
"Customer complains that the drum does not turn but theres a clicking sound. Upon arrival and inspection I found the belt it failed and the idler pulley had not been updated yet. There was play in the pulley as well as heavy say lets build up inside the cavity. I replaced the idler and the belt and clean the cavity. I test the temperature through two cycles and it looked perfect temperature never exceeded 200?F. The dryer is now fixed. ; used 1 DE634A (PULLEY) from stock, ordrd 1 LB1655 (Belt)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11025132410
Near Osseo, MN 55311
Seth
Job Details: 06/29/2021
"Customer complains the unit is loud during spend in the agitator is loose. Upon arrival and inspection I found the gearbox is failing. Issue is not covered, please submit to replacement helper."
We serviced a
KENMORE DRYER- GAS
Model 110.720621
Near Minneapolis, MN 55407
Delton
Job Details: 06/29/2021
"Dryer hums but doesnt tumble. Found that motor is locked up. Also order idler wheel, belt, blower wheel. Rescheduling.; ordrd 1 Wp697772 (Blower wheel) and 1 279787 (Motor) and 1 661570v (Belt) and 1 W10837240 (Idler wheel)"
We serviced a
SAMSUNG DISHWASHER
Model DMT500RFS/XAA
Near Richfield, MN 55423
Delton
Job Details: 06/29/2021
"Normal and quick blinks right after dishwasher tries to fill. Bad float level sensor. Customer approved estimate, ordering part and rescheduling..; ordrd 1 Dd97-00131a (Float sensor)"
We serviced a
GE REFRIGERATOR
Model PSS26MSTBSS
Near Maple Grove, MN 55311
Nate
Job Details: 06/29/2021
"39? in fresh food and 20? in the freezer. Lots of frozen water on the back of the freezer. The evaporator is only 2/3 frosted over after a half hour. All fans and compressor are running. Spoke with GE tech-support and they confirmed we are looking at a sealed system issue.; saved tckt , states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 665. 13722K601
Near Osseo, MN 55311
Phillip
Job Details: 06/29/2021
The right upper rack stop was missing so the rack was misaligned . Ordering the rack stops. ; ordrd 2 WPW10508950 (Rack stop)s
We serviced a
GE DISHWASHER
Model GSD5320D00BB
Near Maple Grove, MN 55369
Phillip
Job Details: 06/29/2021
Water is leaking from the top spray arm hose thats connects the wash pump. The hose at the pump has a slit in it. Im ordering the hose. The filter is also falling apart. ; ordrd 1 WD24X214 (Hose) and 1 WD22X10043 (Filter plate) and 1 WD22X10017 (Spray arm assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22QFXHW00
Near Otsego, MN 55362
Matt
Job Details: 06/29/2021
"Customer complaint is, GARAGE FRIDGE NOT COOLING AND IS HOT ON THE OUTSIDE OF UNIT. Inspected and tested refrigerator. Found the condenser fan was stuck. After 20 minutes the evaporator was only frosted over about 15 percent. Sealed system has failed. Refrigerator needs to be replaced."
We serviced a
GE RANGE- ELECTRIC
Model JBP23DR2WW
Near Monticello, MN 55362
Matt
Job Details: 06/29/2021
"Customer complaint is, HAD OVEN ON 180 AND IT GOT EXTREMELY HOT AND STARTED BEEPING AND F2 ERROR CODE. Inspected and tested oven. Found the broil relay is sticking. Needs a new board, overlay and temperature sensor. Parts on order. ; ordrd 1 WB21X22134 (Temperature sensor) and 1 WB27T11312 (Board) and 1 WB27T11014 (Overlay)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV164LSA
Near Shakopee, MN 55379
Paul
Job Details: 06/29/2021
"Complaint was unit has no power. Needs new cavity thermostat, ; ordrd 1 5304464074 (Thermal fuse), states that autho needed"
We serviced a
GE MICROWAVE
Model JVM6175DF1BB
Near Chanhassen, MN 55317
Paul
Job Details: 06/29/2021
Complaint was unit has no power needs micro switches and holder and fuse. ; ordrd 1 WB06X10676 (Switch holder)
We serviced a
GE RANGE- ELECTRIC
Model JS750DF1WW
Near Plymouth, MN 55446
Nate
Job Details: 06/29/2021
Right front burner element does not come on and the hot surface indicator light is on. Took oven apart and found that the glass tube in the center of the element is broken and when I tested for continuity in the blue white and blue wire to the element it tests as open. Ordered a new element and will be back on Monday to install. There was quite a bit of cooking oil built up throughout the front of the range so I cleaned a ton of that out with paper towels. The right front corner of the glass cooktop has cracks and they have silicone on it to keep it together. Have to be very careful when lifting up the top.; ordrd 1 WB30T10155 (Triple burner element)
We serviced a
KENMORE REFRIGERATOR
Model 79573165610
Near Eden Prairie, MN 55347
Paul
Job Details: 06/29/2021
Unit is a LG and has a compressor failure. Please send to autho. ; O-emld tckt