We serviced a
LG WASHER FRONT LOA
Model MISSING
Near Minneapolis, MN 55436
Nate
Job Details: 09/13/2022
"Washer is not draining. Found a bad drain pump with toothpicks that had made their way into the drain pump as well. Also, the detergent dispenser tray was full of thick dried detergent. I cleaned out all the detergent and replace the drain pump and it runs and drains great now. There were a lot of detergent suds in the washer. I tried to clean some of that out but there is still some residue in there. Customer will call to make the payment. She was gone when I finished the job.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS0
Near Rogers, MN 55374
Adam
Job Details: 09/13/2022
Installed switch holders from last diagnosis. Reassembled and tested. Unit would make a quick fan noise when closed. Adjusted brackets rollers switches and still have same issue. The internal parts are just worn out and none are available. Spent many hours on unit and this is the best its going to get for its age.
We serviced a
LG WASHER FRONT LOA
Model WM0642HW
Near Hopkins, MN 55305
Nate
Job Details: 09/13/2022
"Washer leaking pretty bad. Found the main hose that goes from the detergent dispenser to the tub was detached. Reattached the hose with red glue and tightened the clamp nice and tight. Then while running it, found water running down the front of the washer too. The drain in the bellow was plugged up so water filled up too high on the door glass and leaked. Cleaned out the hole with a tiny pipe cleaner. Now it drains well and doesnt leak. Also cleaned glass off on the bottom of door. Customer will call to pay."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Golden Valley, MN 55416
Nate
Job Details: 09/13/2022
"Dishwasher not circulating water. Found the impeller was seized up in the wash motor. Needs 5304519906. .; ordrd 1 5304519906 (Wash motor)"
We serviced a
GE DRYER- GAS
Model GFDR480GF1WW
Near Otsego, MN 55330
Matt
Job Details: 09/13/2022
"Customer complaint is, ERROR SAYS NO HEAT & ITS NOT DRYING CLOTHES. Inspected and tested. Found the gas valve coils have failed. . Installed new coils and tested. Dryer is heating great and cycling between 230F and 120F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
SPEED QUEEN DRYER- ELECTRIC
Model ADG3LRGS111TW01
Near Buffalo, MN 55313
Seth
Job Details: 09/13/2022
"Intermittently pops the GFCI outlet, this is a 2011 commercial unit not intended for ground fault Circuits. I recommended a Tripp Lite line filter/surge protector."
We serviced a
GE DRYER- GAS
Model GTD84GCPN0DG
Near Big Lake, MN 55309
Seth
Job Details: 09/13/2022
"No power, unresponsive. Safety thermostat was blown I replaced it and found the dryer worked great unhooked. 26mph at back and good temps. The duct is blocked over 75% the duct material and outdoor head showed heavy wear Imdeclined to clean it it was a long run and I feared damaging the customers property.; used 1 MICRO9 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED9270XW1
Near St. Cloud, MN 56301
Seth
Job Details: 09/13/2022
"I replaced the element, and cleaned the cavity. I watched 5 cycles and temps were 230-105. The dryer duct is long and had been cleaned but only yielded 13mph. I talked with her about a booster if the dryer continues to have temperature related failures. The dryer is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 41788042700
Near Sartell, MN 56377
Seth
Job Details: 09/13/2022
Dead UI wont start. Failed thermal and grounded element. I quoted replacement but the customer declined repairs.
We serviced a
LG WASHER FRONT LOA
Model WM3050CW
Near Sartell, MN 56377
Seth
Job Details: 09/13/2022
Wont drain and is loud during the spin cycle. Now it wont complete cycles. The rear main bearing and drain pump have failed.
We serviced a
HOTPOINT WASHER TOP LOAD
Model HTW24OASKAWS
Near Saint Joseph, MN 56374
Seth
Job Details: 09/13/2022
Customer complains unit only works on small loads. Upon arrival and inspection I found the unit was smart HQ enabled. I hooked up to it and found a locked motor error. I looked it over heavily and found that the gearbox had been leaking oil for a long time. The gearbox was loud in both agitate in spin. I spoke to the landlord and let him know it needed a gearbox and a hall sensor. we talked about the unit And since this is a multi family rental unit hes going to replace it with a commercial washer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model NOTAVAILABLE
Near Cold Spring, MN 56320
Seth
Job Details: 09/13/2022
Moisture and frost in the freezer. The door would not close. I defrosted the fridge but found it was actively leaking water from the rear cover. This is a manufacturer defect and is not repairable. I talked with the customer she will replace the unit. We defrosted to get her by short term.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25CSMK02
Near Lakeville, MN 55044
Delton
Job Details: 09/13/2022
"When pulling out board I found bad solder joint. I cleaned and resoldered joint, tested and compressor turns on and refrigerator is cooling and working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Rogers, MN 55374
Phillip
Job Details: 09/13/2022
Customer said it does not make ice. The ice maker bucket is frozen. It will the ice maker kit. I installed all the parts from the kit. I adjusted the ice maker fill tube and sealed the cabinet with siliconed. I cycled the ice maker and checked for any faults. After a couple minutes the fault e 40 ice box fan popped up. I ran the fault test again and cleared the e 40 fault. It did not come back while I was there.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Lakeville, MN 55044
Delton
Job Details: 09/13/2022
"Replaced listed parts, tested and all functions are working good."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA00
Near Minneapolis, MN 55426
Delton
Job Details: 09/13/2022
I ran diagnostics and all functions are working good. Soap door opens every time. I suspect that there are large plates/utensils in the way of the soap door causing it not to pop open. Also they have soft water and the white over the glasses is too much soap. I showed customer how much to fill and suggested to use finish pods. Customer will change placement of dishes and use less soap and then see if that makes a difference. Dishwasher is working good as im here.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Plymouth, MN 55446
Phillip
Job Details: 09/13/2022
The issue is the main display is dead. I hooked up the Newfi tool but no response. The led in the main board is flashing. The customer said the display would randomly turn on and off. It needs the user interface. Ordering parts coming back Friday ; ordrd 1 WD21X23462 (User interface)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV22K6800EW/A1-11
Near Minneapolis, MN 55401
Delton
Job Details: 09/13/2022
Found that the high limit on the heating element is open and cut power to heating element. It had a reset button on it. I reset and dryer is cycling heat good. I suspect that when vent was cleaned either the condo had shut off blower for their venting service or was clogged when customer used dryer and tripped the high limit. I tested heat with vent disconnected and cycled to 170 and when i attach vent it cycles to 175 so venting is good now. I suspect that vent cleaning caused clog and caused the limit to open.If problem continues would need to replace element which comes with high limits and thermistor. Element not in sock so I couldnt give exact estimate. Customer will use as normal and will call back if they want to proceed.Element 12012913DC47-00030H; thermistor DC90-10128G..; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Minneapolis, MN 55413
Delton
Job Details: 09/13/2022
"Customer says that it intermittently shuts off mid cycle with control panel being blank and will have to restart it. Am im here, I ran full diagnostics. No errors and all functions are working. I checked all power and is connected and secured. Based on what custoemr describes it is likely bad door latch and/or control board. Would have to order control board w11306302; door latch wpw10653840"
We serviced a
IKEA DISHWASHER
Model IUD9750WS3
Near Minneapolis, MN 55418
Delton
Job Details: 09/13/2022
Found that water valve is only filling about half the amount needed and then it suds up and leaks from underneath float valve. I didnt have part on truck stock. Ordering part and rescheduling.; ordrd 1 W10648041 (Water valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF220NCTASR/AA01
Near North Saint Paul, MN 55109
Delton
Job Details: 09/13/2022
Found that damper is bad and broke so it doesnt open to allow air flow into fresh food. Customer apporved estimate. Ordering part and rescheduling.; ordrd 1 Da31-00043f (Damper)
We serviced a
MAYTAG DRYER- GAS
Model MDG3500BWW
Near Saint Paul, MN 55105
Delton
Job Details: 09/13/2022
"Found that the gas coils get hot then stop turning on gas. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS2
Near Minneapolis, MN 55408
Nate
Job Details: 09/13/2022
"I was the second helper on Phil Robinsons job, taking down a stacked dryer and repairing the washer. Please bill the extra second helper $$ to this. ; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 253.6050441
Near Minneapolis, MN 55446
Phillip
Job Details: 09/13/2022
Customers complaint was water is leaking down from the freezer above. I removed the air tower inside the fresh food section I found the drain was plugged up with some gunk. I clear the drain so no water can drain through to the pan below.
We serviced a
GE DISHWASHER
Model GDT630PSM0SS
Near Minneapolis, MN 55441
Phillip
Job Details: 09/13/2022
The bottom door seal was falling apart. Replaced the bottom door seal and verified the operation of the dishwasher. Everything is working good now.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Wayzata, MN 55391
Phillip
Job Details: 09/13/2022
Complaint was frost in the freezer and freezer door does not shut well. I also found the mullion was damaged on the top so the left door is not shutting. The freezer drawer was off the track. I fixed the drawer and defrosted the freezer. Im ordering the mullion form Dey. ; ordrd 1 WP12722803B (Mullion)
We serviced a
FRIGIDAIRE STACKED WASHER
Model FTF530FS2
Near Minneapolis, MN 55408
Phillip
Job Details: 09/13/2022
Water was leaking from the dispenser housing. We took it all apart and replaced all the parts that were shipped. We ran it and there is no leaking we tried it several times. Advise the customer to keep an ion it and call us back if it leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Maple Grove, MN 55311
Phillip
Job Details: 09/12/2022
Call customer complaint was the dishwasher stops mid cycle and is leaking from underneath. I first checked for any fault codes and a few were in the history. The most recent two were for the diverter not finding home position . I started the dishwasher and let it run and found water is leaking from the diverter. It would need a new sump assembly.. I added the quote to pics.9-1 9-2 6-4 6-3
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6000AW0
Near Eden Prairie, MN 55344
Adam
Job Details: 09/12/2022
Unit wouldnt tumble. Disassembled unit and found the idler had completely came apart. Cleaned up unit and installed new idler. Reassembled unit and noticed that the door switch was busted also. Will have to come back once I have the part to install switch. 279640 roller installedInstalled W11427601 door switch. 9/12 now unit is running properly ; states that autho needed
We serviced a
GE REFRIGERATOR
Model GYE22HMKJES
Near Annandale, MN 55302
Seth
Job Details: 09/12/2022
"Bad switches, I replaced one, and ordered a second.; ordrd 1 WR23X29161 (Switch)"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PRS00
Near Elk River, MN 55330
Matt
Job Details: 09/12/2022
"Customer complaint is, PANEL GOES OFF BY ITSELF, error F2E6. Inspected and tested. The board has failed. . Customer approved repairs. Installed refurbished board and tested. Oven is working great. Oven is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHE6AF02UC/03
Near Minneapolis, MN 55418
Nate
Job Details: 09/12/2022
Replaced a water valve that wasnt shutting off. No leaks now into the dishwasher. Runs great. Daughter will have parents call our office to make the payment since we couldnt reach them.
We serviced a
GE REFRIGERATOR
Model GFD28GMLGES
Near Minneapolis, MN 55408
Nate
Job Details: 09/12/2022
44 in fresh food. Back of fresh food section covered in frost. The evaporator fan was iced up and dead. Replaced fan after steaming off all the ice and steaming out a frozen drain. Runs great now. Used WR60X26866. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US AA00
Near Eden Prairie, MN 55347
Adam
Job Details: 09/12/2022
Usually that means a leak. Removed the unit from under the counter removed bottom pan and notice water leaking from the drain pump and where it mounts. Customer needs a sump assembly for this unit. DD82-01376A sump assembly was installed ran unit to check for leaks. Everything is running properly without leaks
We serviced a
LG STACKED WASHER
Model WM3470HZA
Near Minneapolis, MN 55446
Nate
Job Details: 09/12/2022
Washer has been leaking. Found the rear bearing is detaching causing the leaking. Told customer that itll need a rear bearing replacement.
We serviced a
MAYTAG DRYER- GAS
Model MGDE300VF1
Near Minneapolis, MN 55417
Nate
Job Details: 09/12/2022
Installed new gas assembly. Cleaned out a ton of lint. Cleaned and oiled the support rollers. Runs great. Ignitor glows. Needs plumber to hook gas up again.
We serviced a
MAYTAG DRYER- GAS
Model MGDB800VQ0
Near Minneapolis, MN 55436
Nate
Job Details: 09/12/2022
"Replaced the blower belt today, runs great now. Last time here replaced the rollers and pully, oiled everything and vacuumed out dryer. ; used 1 4392067 () from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPT0
Near Hopkins, MN 55343
Nate
Job Details: 09/12/2022
"Dishwasher only drains. Found the float was stuck in the up position. Uninstalled the float and found a ton of gunk built up. Cleaned the float and the shaft. Now it glides up and down nicely, and the dishwasher is running great. Charging minimum labor charge. I did notice the cancel button doesnt seem to be responding, if they have issues in the future with buttons like the cancel button not responding, we would need to order a new control panel. 8546514 and WP8535167. Both parts look like they may be NLA though as of 2019."
We serviced a
WHIRLPOOL STACKED WASHER
Model WET4027HW1
Near Hopkins, MN 55343
Nate
Job Details: 09/12/2022
"Upon arrival I tested it on a drain and spin, quick wash, heavy duty, etc and all cycles work great."
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC330UC/11
Near Becker, MN 55308
Seth
Job Details: 09/12/2022
"Looses power intermittently then after she power cycles it comes back. Bad Main board was found, part was NLA I quoted but she declined she will use it till it dies then replace it."
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Eden Prairie, MN 55347
Adam
Job Details: 09/12/2022
"Installed new heater from last diagnosis. Tested unit and found unit was leaking from the heater and sump assembly. Removed and reinstalled and same issue. Sump is lightly warped and will not seal properly. Unit needs sump assembly AJH31248604. Also customer is wondering about the racks if American home shield will cover them upper and lower are breaking Lower rack 3750ED1004AUpper AHB32983761; snapped 3 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF263LXTT3
Near Hopkins, MN 55343
Nate
Job Details: 09/12/2022
"3 of the four cooktop burners not working. Used 4392061 to fix it. They were also missing the drip pans that sit under the coils, so I went to a hardware store and got those. Lastly, one of the infinite switches wasnt working because it wasnt mounted securely. Fixed that too. Couldnt reach office to get approval as they were closed. ; used 1 4392061 (COIL BURNER KIT) from stock, pckd up 2 6061626 (8 deep drip pan)s and 2 60825 (6 refelector bowl)s"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Medina, MN 55340
Phillip
Job Details: 09/12/2022
Customer complaint was theres a loud fan noise in the fresh food compartment. The customer played a video from the fresh food compartment and it sounds like the fresh food evaporator fan. I remove the fan and found that when I spun the fan blade by hand it was rough. I replaced the fan and now it sounds good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC3301UC-06
Near St. Cloud, MN 56301
Seth
Job Details: 09/12/2022
Not draining. Coins and stick in the pump. I removed it and tested 3 times. It drained like a champ.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2
Near Chaska, MN 55318
Adam
Job Details: 09/12/2022
Unit wasnt heating but tumbling. Disassembled unit and tested the heater. Heater had failed. Quoted customer blue book for our truck stock heater assembly. Installed assembly and did a free maintenance clean up. Reassembled unit and tested. Now unit is working properly ; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA01
Near Sartell, MN 56377
Seth
Job Details: 09/12/2022
Leaking water. Fridge has water under the drawers. The water filter was frozen into the holder and it has a slow leak. I could only find 00 rev details I need the refrigerator water filter housing assembly the rev00 part was DA97-11340A. Please research and order the correct part.; schdld next appmnt for 9/19 MON !
We serviced a
GE REFRIGERATOR
Model GSH25JSXLSS
Near Victoria, MN 55386
Adam
Job Details: 09/12/2022
"Unit wasnt dispensing water. The switch and dispenser handle was damaged but the switch was engaging and water valve was running properly. Unhooked line from under the freezer door and tried to dispense which it worked properly and was getting water. The line inside the fridge was frozen. Unit already has heater under the water dispenser next to the ice dispenser. I attempted to steam line but no luck. Unit will need a freezer door. The insulation in the door has failed and is freezing the lineDoor WR78X11096; snapped 2 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSG/AA
Near Chanhassen, MN 55317
Adam
Job Details: 09/12/2022
Unit wasnt cooling. Refrigerator wasnt running any fans or the compressor. Lights all would light up. No error codes present. The inverter light was completely dead. Unplug unit and replug in the unit would start to cool. Unit needs the inverter board. Replaced inverter board and now unit is working properly. Installed DA92-00763S.
We serviced a
WHIRLPOOL MICROWAVE
Model MH7440XF0
Near Sartell, MN 56377
Seth
Job Details: 09/12/2022
I installed the new control board and tested the microwave. It worked as designed.
We serviced a
GE DRYER- ELECTRIC
Model GFD85ESPNORS
Near Sartell, MN 56377
Seth
Job Details: 09/12/2022
After a power event the dryer needed to be reset. The customer did this but was concerned and wanted to confirm the system was ok. I hooked it up to the SmartHQ and tested it. It looked great.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW2
Near St. Cloud, MN 56301
Seth
Job Details: 09/12/2022
"Bad smell in clothes and leaking. The hose was pinched behind the unit, and the drain is improper it is over 7 ft tall. I ran it in service diagnostic mode it fills and drains perfect I saw no leaks. Its obvious that the washer because of their drain issue is not rinsing the clothes well. I adjusted some settings and recommended she keep it on deep water rinse and deep water clean as well as using less detergent and she has been using a full Full. Dishwasher to work properly would need to be re-plumbed with a standpipe the appropriate height."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Minneapolis, MN 55446
Adam
Job Details: 09/12/2022
Installed display board from last diagnosis. Now unit is working properly
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Richmond, MN 56368
Seth
Job Details: 09/12/2022
Customers concern was the dishes were not getting clean they felt they had a problem with the pump. Upon arrival and inspection I found that the pump and failed the control board had shut off the heater. I replaced the pump check for leaks and cleaned all the surfaces. Ran it through service diagnostic mode and found the heater to be working great and all the systems checked out. The dishwasher is now fixed.; used 1 w11084656 (MOTOR) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MISSING
Near Chanhassen, MN 55317
Phillip
Job Details: 09/12/2022
Customer complaint was the dryer will not heat at all. I turn the dryer on the verified it does not heat even in the time dry. I was not getting 120 V from the motor to the heater. I found your broken wire from the motor to the heater. I repaired the broken wire and now the dryer does heat.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW1
Near Minneapolis, MN 55412
Phillip
Job Details: 09/12/2022
"Complaint was dryer does not heat. I verified the dryer is getting 240 V to the back of the dryer and then checked the heating element in the heating element tested good. I then checked from the main control board and found a bunch of connections to the heater relay were burnt and have been repaired in the past. I cut out the parts that have been repaired and replaced some of the main wiring with 12 gauge wire. I added new connectors going to the board. I called customer and left a message.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Minneapolis, MN 55427
Phillip
Job Details: 09/12/2022
Water is leaking from the center of the wash motor. I started the dishwasher and found water was leaking from the diverter. I replaced the diverter seal and tested. Its still leaking so I tried a new seal but it still leaked. I then tried to put in upside down but it leaked more. I tried one more new seal but its still leaking. I am ordering the whole sump assembly. ; ordrd 1 WPW10671941 (Wash sump)
We serviced a
LG WASHER FRONT LOA
Model WM3050CW
Near Minneapolis, MN 55429
Phillip
Job Details: 09/12/2022
Customer said it kept filling and leaked out the back. I found when I filled it the water level got high and water was leaking out the back. I pulled the washer out and found the pressure hose came off. I cut the end off and put the hose back on. I tried it and it does stop and does not leak .
We serviced a
JENN-AIR DISHWASHER
Model JDB1080AWB
Near Minneapolis, MN 55446
Phillip
Job Details: 09/12/2022
The complaint is the whole control panel is completely dead the dishwasher does not respond. Im getting 120 V to the main control board. Theres not a user interface panel test so Im gonna order the main control board because that part is available. Rescheduled for this Thursday.; ordrd 1 12002710 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Eagan, MN 55122
Delton
Job Details: 09/12/2022
Replaced control board and Defrost Bimetal. Tested and heater now comes on. Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Farmington, MN 55024
Delton
Job Details: 09/12/2022
"Dishwasher now turns on and able to test functions and found that the soap dispenser does not open, also the bottom rack rollers are cracked and spray arm hits the bottom of the rack. Ordering rollers and soap dispenser and rescheduling.; ordrd 4 5304521179 (Roller)s and 1 5304507354 (Soap dispenser)"
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2560LCC1
Near Elk River, MN 55330
Matt
Job Details: 09/12/2022
"Installed new heating element and tested. No leaks. We are still waiting on the circulation pump. Im putting this in pending just to make sure we get paid extra for this. ; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JVM3160RF2SS
Near Lakeville, MN 55044
Delton
Job Details: 09/12/2022
"Found that switch holder is worn out so was hitting switches incorrect order causing a short to pop breaker. I replaced switch holder and microswitches. Tested and microwave is heating and working good.; used 1 WB06X10610 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
GE WALL OVEN- ELECT
Model JT5000SF3SS
Near Apple Valley, MN 55124
Delton
Job Details: 09/12/2022
Found that cooling fan is not running and getting F96 error. Ordering cooling fan motor and the sensor board and rescheduling.Adding extra time to use all dolly to pull out wall oven. ; ordrd 1 Wb26x24020 (Cooling fan motor) and 1 Wb27t11463 (Cooling fan motor sensor board)
We serviced a
JENN-AIR COOKTOP- GAS
Model CG206B
Near Burnsville, MN 55337
Delton
Job Details: 09/12/2022
"Found that the the left two burners are in fact supposed to be turning on the fan as the switch is turned and apparently hasnt worked in 10 years and started working and then customer assumed that something was wrong. Either way it didnt turn on the fan so the switch was shorting out. Replaced all 4 burner switches, tested and is working good. Should also fix the intermittent igniting. Cooktop is working good. One of the knobs were cracked but customer wanted all knobs replaced but he will buy them off amazon."
We serviced a
JENN-AIR RANGE- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, MN 55420
Delton
Job Details: 09/12/2022
Removed blower motor from underneath and put range back.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Eagan, MN 55122
Delton
Job Details: 09/12/2022
Found that there is water underneath crisper drawers and is freezing food in the crispers solid. Found that evaporator cover is popped open and cracked on the bottom right side. Needs drain kit as new evaporator cover. Ordering parts and rescheduling. I informed customer that fridge will need to be unplugged and doors open for at least 24 hours.; ordrd 1 Da97-11823a (Evaporator cover)
We serviced a
GE REFRIGERATOR
Model PDS22SISARSS
Near Ramsey, MN 55303
Matt
Job Details: 09/12/2022
"Customer complaint is, NOT MAKING ICE, also not dispensing water. Inspected and tested. Found the filter wasnt installed all the way. I installed filter and now the water dispenser is working great. I found the ice maker is continuously cycling and not filling with water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2556SH/XAA
Near Rogers, MN 55374
Matt
Job Details: 09/12/2022
"Customer complaint is, ICE MAKER- KNOCKING NOISE, CLICKING. Inspected and tested. Ice maker starts cycling and then gets stuck and the gears are grinding and its knocking. Needs a new ice maker. Customer approved repairs. Installed new ice maker and the new ice maker is bad. Ordering new ice maker. Part on order. ; ordrd 1 DA97-00258J (Ice maker)"
We serviced a
GE RANGE- ELECTRIC
Model JBP21GS1AD
Near Corcoran, MN 55340
Matt
Job Details: 09/12/2022
"Customer complaint is, Knobs are shorted out, broiler stays on. Inspected and tested. Found the control board is sporadically working and sometimes doesnt turn off and the broil element is fried. Needs a new board and broil element. Part numbers WB27X5526 and WB44X173. The board is NLA. Dana can you see if you can find a board and make sure it has a faceplate attached. Thanks Dana. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Rogers, MN 55374
Matt
Job Details: 09/12/2022
"Customer complaint is, IM STILL NOT WG & AFTER TECH LEFT LITES IN IT DONT WK NOW EITHER-COOLING FINE. Inspected and tested. Temperatures are good. Ice maker has a thermistor error and the freezer LED module has failed. I unplugged refrigerator and reset it and the ice maker error went away. I think the error was from before when the refrigerator stopped cooling. The valve tested good. I think the ice maker is going to start working, but if not we will have to replace the ice maker. "
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8040DW4
Near Rockford, MN 55373
Matt
Job Details: 09/09/2022
"Customer complaint is, EC LF WONT FILL WITH WATER. Inspected and tested. Found the water fill valve has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. ; used 1 W11220230 (VALVE) from stock"
We serviced a
SPEED QUEEN DRYER- GAS
Model LGS37AWF
Near Minneapolis, MN 55418
Nate
Job Details: 09/09/2022
"Not heating. Found the coils dont open up. Replaced the coils and they work great now and its heating great. I did notice the ignitor seemed a little flaky, mentioned that to customer, they said they know where to get an ignitor if they end up needing one. The gasket was taken off inside the dryer door, I took the door off and replaced the gasket. Used stock coils. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FFMV162LBA
Near Waite Park, MN 56387
Seth
Job Details: 09/09/2022
Caught on fire inside while cooking. (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW92HEFC0
Near Plymouth, MN 55446
Phillip
Job Details: 09/09/2022
Customer complaint is its not draining fast and gives fault code. I ran a drain and spin and found it drains out slow. I removed the drain filter and found it was plugged with stuff. It drains good now. F901 f6e3 f8e3
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2431KF1A
Near South Saint Paul, MN 55075
Delton
Job Details: 09/09/2022
Found that the sink was backing up causing it to back fill into dishwasher. I showed customer how to turn on garbage disposal and sink now drains and dishwasher drains good. I informed customer that if sink backs up it could push water back into dishwasher. I informed custoemr to run garbage disposal once in awhile to make sure sink is draining.Dishwasher itself is draining and working good.
We serviced a
FISHER PAYKEL RANGE- GAS
Model RGU-485GD-N
Near Plymouth, MN 55447
Phillip
Job Details: 09/09/2022
The customer had replaced the light bulb but got a 11watt bulb. I advised the customer to get a 40 watt oven bulb.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Saint Paul, MN 55104
Delton
Job Details: 09/09/2022
Installed evaporator drain kit. Tested and is working. Should no longer leak or frost up. Refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DUT7
Near Plymouth, MN 55447
Phillip
Job Details: 09/09/2022
This is a dcs dishwasher. The customer said it runs for 15minutes then shuts off. I tested the heater and it tested good . I ran it for 5 min and it shut off. I had forgot to put the spray arm back on. I put it back on and now it ran for much longer. When it did stop it had lights flashing. I took a pic of the lights flashing. Advise the customer to let it run and if it happens again to try and document any lights that are on the display. I have also why is the customer to clean a monthly with vinegar. I did reinsert the rotor the seal and make sure the drain hose was installed properly. Today it was working good after I was done.
We serviced a
GE DISHWASHER
Model GDT625PSJ0SS
Near Plymouth, MN 55447
Phillip
Job Details: 09/09/2022
The complaint was it does not heat. I checked for fault codes and there were a couple and one said to test the float. I pulled the float out and shook it. The float switch was stuck. I replaced the float switch sensor and ran the firmware update. Its heating now. ; used 1 WD21X10519 (FLOAT SWITCH) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13473N412
Near Burnsville, MN 55337
Delton
Job Details: 09/09/2022
Customer states that she tried to start dishwasher but no lights or anything would come up and did not start. As im here touch panel works and lights up cycle i choose and dishwasher fills and is washing. I checked outlet and power connections and is secure. I ran diagnostics cycle and all functions are working and no errors. Dishwasher is working good as im here.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Excelsior, MN 55331
Phillip
Job Details: 09/09/2022
Water is leaking from the control panel area. I ran each of the water valves and found water leaks when the fabric softener cup is being filled. I cleaned the whole dispenser removed it checked it remove the water valve reinstall the water valve raise the front feet on the washer its still leaking out the front. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Minneapolis, MN 55427
Phillip
Job Details: 09/09/2022
"The customers complaint was the refrigerator is getting too cold the display shows the freezer at 20 and the fresh food at 80. Actual temperatures are around 20 in fresh food and zero in the freezer. I did check resistance of each sensor at the main board and the temperature sensors match the temperature in each section. It will need a new main control board. Today I replaced the rear main board. The customer said another company was out and replaced the evaporator thermistor. I wanted to check his work so I removed the evaporator cover. I had some left over extra sensors from another job, so I used them and replaced the evaporator cover sensor and evaporator defrost sensor."
We serviced a
ELECTROLUX COOKTOP- ELE
Model EW30EC55GS2
Near Apple Valley, MN 55124
Delton
Job Details: 09/09/2022
Customer says it will continually get E15 error and keep beeping and cooktop will not be responsive. It is not happening when im here but customer showed me video.According to Electrolux it means that UIB is not responding. Ordering UIB and rescheduling. Scheduling extra time to pull out whole cooktop.; ordrd 1 316576450 (UI board)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6120201
Near Lakeville, MN 55044
Delton
Job Details: 09/09/2022
"Found that the high limit is open and heating element is broken and shorted of chassis. Replaced high limit, cycling thermostat and heating element. Tested and dryer itself is cycling heat and working good. But i found that where the vent goes outside is underneath deck and is enclosed with not much air movement. I showed customer that it needs clear and not enclosed space because that will cause high limit to open again. Customer will fix vent.Dryer itself is working good.; used 1 WP3392519 (THERMAL FUSE), 1 279838 (ELEMENT), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
GE REFRIGERATOR
Model PDS22SISBLSS
Near St. Cloud, MN 56301
Seth
Job Details: 09/09/2022
Customer complains of water discharge in freezer. Upon arrival and inspection I found ice and mixed in with this discharge. I quoted a drain clean and an icemaker but found the drain to be blocked at the valve. I cleaned the blockage and defrosted the drain to ensure proper flow of water. I remove the ice it was there and left instructions to keep an eye on the icemaker but I could not duplicate any problems with the icemaker. The plastic water line behind the unit was very brittle. The supply line cracked while uninstalling or installing unit I repaired the connection. I notified the customer keep an eye on this line as usually once one place cracks they have a systemic issue. Fridge is now fixed
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25CSMK02
Near Lakeville, MN 55044
Delton
Job Details: 09/09/2022
Found that evaporator fan motor is running but condenser and compressor are not running. Checked and no power is going to compressor. Control board is bad. Control board 2321728 NLA; saved tckt
We serviced a
KENMORE DRYER- GAS
Model 110.785227
Near Minneapolis, MN 55413
Phillip
Job Details: 09/09/2022
"Customers complaint was the dryer heats but the drum does not spin. I found the pulley on the motor had sheared off and the idler pulley wheel was not turning good. The dryer needed a new motor pulley and the rebuild kit. I called the customer and replaced all the parts. The dryer is working good now.; used 1 WP8066184 (Pulley), and 1 4392065 (REBUILD KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model TH73918987
Near Maple Grove, MN 55369
Phillip
Job Details: 09/09/2022
The customer complaint was the dishwasher is loose and not stable. I found both mounting screws were missing. I put in new screws. Its good now.
We serviced a
BOSCH DRYER- ELECTRIC
Model WTVC3300US/10
Near Osseo, MN 55311
Matt
Job Details: 09/09/2022
"Customer complaint is, NOT HEATING AGAIN. Inspected and tested. Found the high limit thermostat was tripped again. I reset it and ran dryer with vent disconnected and heat was cycling perfectly between 180F and 120F and air flow on back of dryer is 27mph. With vent connected heat is cycling between 190F and 125F Dryer is testing normal for the almost 30 minutes that I was testing it. Im going to order a new high limit thermostat and temperature sensor. Parts on order. ; ordrd 1 00422272 (High limit thermostat) and 1 00422221 (Temperature sensor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESG/AA
Near Saint Augusta, MN 56301
Seth
Job Details: 09/09/2022
"I installed a drain and ice maker kit per the manufacturers specifications. I installed a heater, thermostat, and bladder assy in the FF section. The fridge fired right up and no longer leaked water while I was on site."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBWW/AA-US
Near Minneapolis, MN 55413
Nate
Job Details: 09/09/2022
"Twice the freezer got warm, and they unplugged fridge for 1 minute, plugged it back in and it instantly started cooling again. Checked temps, zero in freezer and 41 in fresh food. Condenser fan runs, temp display reflects temps in ff and fz. I put in test mode and everything tests good. Quoted for new main PCB. Owner will think about it and call us if they want us to replace it. DA92-00420T"
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDWP
Near North Saint Paul, MN 55109
Nate
Job Details: 09/09/2022
"Fresh food 45 degrees and freezer 10. When its set at 4 bars (recommended setting). Checked damper which opens and closes as it should. In test mode compressor comes on and defrost comes on as well. Last time I was here the temperature sensors both tested right within range of where they should be. Did an hour of troubleshooting with FW and we found the main PCB isnt sending 12 vdc to the condenser fan. Condenser fan isnt running. Checked continuity of all three wires from board to the fan, and all three wires have continuity. ; O-emld tckt"
We serviced a
GE RANGE- GAS
Model CGS750P4M1W2
Near Roseville, MN 55113
Nate
Job Details: 09/09/2022
"Ovens shut down when you run it. Called GE tech support. There is a service bulletin for this range, where the cooling fan doesnt run fast enough. Need newCooling fan motor and Board FAD. 910 and 109 on the parts diagram. Checked error codes and 35 errors for the cooling fan. Service bulletin RAO2-18. Ordered WB27X28659 and WB26X32571. Quoted 479, minus 69 because its the 2nd appliance. 410. Will need two time blocks. ; ordrd 1 WB26X32571 (Fan) and 1 WB27X28659 (Fan board)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA422PRHDWR/AA
Near Saint Paul, MN 55117
Nate
Job Details: 09/09/2022
"Washer is getting out of balance. Looked up model and serial and its one of the exploding washers. Explained options to customer. Nothing for me to fix, needs to either be replaced or have service kit installed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6500EW/A3
Near Minneapolis, MN 55422
Nate
Job Details: 09/09/2022
"Dryer squealing super loud. Found a bad idler pully and one bad roller. Replaced both. Vacuumed out dryer. Oiled rollers and pully. Runs nice and quiet now. ; used 1 DE634A (PULLEY), and 1 4581EL3001E (ROLLER) from stock"
We serviced a
GE WASHER TOP LOAD
Model WSERR417F0WW
Near Osseo, MN 55311
Matt
Job Details: 09/09/2022
"Customer complaint is, UNBALANCED, BOUNCES. This is a GE washer. Inspected and tested. Found the left rear suspension rod had fallen off and one of the dampening straps is missing. Needs all 4 new dampening straps and suspension rods. "
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EIMED60LT3
Near Rogers, MN 55374
Matt
Job Details: 09/09/2022
"Customer complaint is, E 64 CODE HEAT ELEMENT? DRIES HALF WAY THEN BEEPS TO CALL FOR SVC. Inspected and tested. Found the heating element has failedCustomer declined repairs and is going to replace the dryer and washer."
We serviced a
GE REFRIGERATOR
Model GSH22JFXMWW
Near Elk River, MN 55330
Matt
Job Details: 09/09/2022
"Customer complaint is, NOT COOLING- BOARD IS BLINKING ZEROS. Inspected and tested. Found the main board has failed. Theres 2 capacitors on the board that are bulging. Installed new board and tested. Compressor and fans came on and it started cooling. Refrigerator is now fixed."
We serviced a
LG RANGE- ELECTRIC
Model LREL6325F/00
Near Otsego, MN 55330
Matt
Job Details: 09/09/2022
"Customer complaint is, SHUTS OFF WHEN REACHES TEMP. Customer said that after it preheats, the temperature starts dropping. Inspected and tested. Found one of the bake element wires is burnt through at the connector. Repaired wire and tested. Oven is heating great. Oven is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Otsego, MN 55330
Matt
Job Details: 09/09/2022
"Customer complaint is, FF SECTION IS FREEZING AFTER REPAIR. Customer said they adjusted the temperature and it seemed to help, but says its to warm in there now. She had a thermometer in there that was reading 58F and the freezer was reading 75F. Inspected and tested. FF compartment was at 41F and freezer was at 5F.Her thermometers are bad. In test mode the thermistor tested good and the damper is opening and closing perfectly. I advised customer on how overloading can cause somethings to freeze."