We serviced a
GE DRYER- ELECTRIC
Model GTD42EASJ2WW
Near Maple Lake, MN 55358
Seth
Job Details: 09/09/2022
"I install the timer, a wiring hardness, a high limit, a second high limit, and a thermostat. The dryer now heats great I watch temperatures and its cycle between 109?F and 154. I watched 4 cycles. The dryer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rogers, MN 55374
Phillip
Job Details: 09/09/2022
The customer said its leaking from the bottom underneath the door. The customer in the past has replaced the inner door gasket. I let it run for about 25 minutes and it seem to be working good and no leaking. After about 25 minutes I could hear the sound head change and I open the door and saw the bottom cover and suds. I had no soap to the dishwasher so the sudsing was coming from the rinse agent that is leaking. Both spray arms look OK. The bottom left side of the door gasket does have a tear in it. I quoted the customer for the door gasket and a new soap dispenser. Today I replace the door gasket and the soap dispenser. After the repair the customer told me the soap dispenser lid was also broken. So if dispenser lid came with the new soap dispenser so its all set to go. I ran it and there was no leaks.
We serviced a
HOTPOINT DRYER- ELECTRIC
Model HTX24EASKOWS
Near St. Cloud, MN 56303
Seth
Job Details: 09/07/2022
Not heating. L1 not reaching the heater. Failed timer WE04X25586 please order and schedule return visit.; saved tckt
We serviced a
SAMSUNG WASHER FRONT LOA
Model Wf42h5200ap/a2
Near Sartell, MN 56377
Seth
Job Details: 09/07/2022
I replaced the pump and cleared a blockage. I tested 3 times Otis now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
SAMSUNG DRYER- ELECTRIC
Model n/a
Near Sartell, MN 56377
Seth
Job Details: 09/07/2022
"Loud. Bad rollers and idler were replaced. I also cleaned the cavity. I tested and its quiet one again.; used 1 DE634A (PULLEY), and 4 4581EL3001E (ROLLER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model NOTAVAILABLE
Near Becker, MN 55308
Seth
Job Details: 09/07/2022
"Missing Id tag. Not drying, the controller was not sending voltage to the heater in test mode. No repairs are possible there is no model number and customer doesnt not have his sale record from 20 years ago; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
GE REFRIGERATOR
Model GSF25JGCBWW
Near Saint Michael, MN 55376
Phillip
Job Details: 09/07/2022
The customers complaint was the icemaker would not stop making ice and overfill the bucket and also it was leaking water from down below past the door gasket. I replaced the whole icemaker assembly and cleared out the defrost drain. I raise the front of the refrigerator and slightly to the left so water will drain towards the drain better.; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Chanhassen, MN 55317
Adam
Job Details: 09/07/2022
Unit keeps blowing out the fuse on the board it will work for a few seconds and blow. All the wires seam fine can see any breaks. Will need control board and display board to get unit working properly WPW10380685 controlWPW10481130 display ; used 1 W10402110 (THERMAL FUSE) from stock
We serviced a
GE WALL OVEN- ELECT
Model PT7800SH4SS
Near Blaine, MN 55449
Matt
Job Details: 09/07/2022
"Customer complaint is, NO HEAT IN MICROWAVE AND COOLING FAN MAY BE NOISY. Inspected and tested. Found the relay board is buzzing and has failed. Installed relay board and tested. Microwave is still not heating. I called GE tech line and we couldnt figure it out exactly, but he thought its either the power board or the main board. Installed new power board and main board. Tested microwave and its working great. Microwave is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/01
Near Osseo, MN 55311
Phillip
Job Details: 09/07/2022
Customers complaint was the door drops down and the door cables are broken. I verified the cables are broken. I installed the new door link cable kit. The door does not drop down anymore and the customer was happy with repair. I collected the total that was quoted.
We serviced a
GE RANGE- GAS
Model PGB940SEF1SS
Near Minneapolis, MN 55442
Phillip
Job Details: 09/07/2022
"The customers complaint as theyre getting random fault codes on the display and the control is beeping. When I arrived the range was unplugged, I plugged in back in and it started to beep. I could not clear the codes. I plugged in the Newfi tool and that just confirmed all the air codes. I removed the rear panel and found mouse droppings all over the control and damage to the control. I did check the oven temp sensor and that was good. It will need the main control board. I was unable to locate the part, please locate the part and contact the customer with a quote.WB27X25340 board control Er5 F20 f63; states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Clear Lake, MN 55319
Seth
Job Details: 09/07/2022
I installed the drain update kit per Samsungs instructions. The liner was beat up and there was quite a bit of rtv all over under the cover. I rebuilt the cover as best as possible and watched temps. The fridge is now fixed.The customers home warranty refused to pay bill. Customer paid via credit card please send them an invoice via US mail.
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model SWT520WM
Near Minneapolis, MN 55408
Phillip
Job Details: 09/07/2022
Today I replace the inside tub seal and used the nut. Put it all back together. Advise the customer to not use it for at least 24 hours. Need to call customer and collect; states that autho needed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R4EB4
Near Chaska, MN 55318
Adam
Job Details: 09/07/2022
Unit wasnt cooling fridge. Took of the evap cover in the freezer and only half the evap was covered with frost. Cleaned evap off and let it frost and same thing.
We serviced a
LG REFRIGERATOR
Model LMXS28626S/01
Near Victoria, MN 55386
Adam
Job Details: 09/07/2022
Unit wasnt cooling there wasnt any frost pattern on the evaporators. Compressor is running but still not cooling. Let customer know there was a big recall on these fridges. Let him know to call LG and have them cover the unit
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS527UIW0
Near Excelsior, MN 55331
Adam
Job Details: 09/07/2022
When I tried the normal cycle drain pump would run but never turn the water valves on and would give E11 code. Put unit in test mode to test water valves. Water valve works properly in test mode and good water pressure. Unit in test mode had extremely high amount of suds. Cleared out suds and then put unit in normal cycle now unit is working good. If there is to much soap the unit will think there is water and never fill. If it comes back might need a pressure sensor. Code came right back. Tested valves again and found cold water valve wasnt turning on. Valve is getting power just doesnt open. Ordered 5304528029; ordrd 1 5304528029 (Valve) Installed valve and tested unit multiple times it worked great now unit is working properly ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RB195BSBB/XAA
Near Shorewood, MN 55331
Adam
Job Details: 09/07/2022
Unit wasnt cooling was customers complaint. Found that the back evaporator was a big ice block put unit in defrost and started to steam unit after a long time of steaming found that that the fresh food evap heater was bad. Its sold as part of the evap.; schdld next appmnt for 9/13 TUE !
We serviced a
KENMORE DISHWASHER
Model 665.13223N412
Near Long Lake, MN 55356
Adam
Job Details: 09/07/2022
Installed new drain pump and wasnt turning on found that it wasnt getting enough voltage to the pump was only getting 15 volts to the pump which should be close to 120. Ordered new control board W10854220 board from Dey ; ordrd 1 W10854220 (Board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2SHKXKB02
Near Maple Lake, MN 55358
Seth
Job Details: 09/07/2022
Customers complain that she has a leak from the freezer into the fresh food section. Upon arrival in inspection I found there was water underneath the tree in the freezer. The defrost drain was blocked I saw three different types of vegetables frozen and suspended in the water. I defrosted it and installed a drain probe to ensure this doesnt happen in the future. The fridge is now fixed.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
GE DISHWASHER
Model CDT845P2N3S1
Near Paynesville, MN 56362
Seth
Job Details: 09/07/2022
"Upper rail is loose. Broken spot welds on the upper rack track, no repair is possible. ; saved tckt"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDE300VW1
Near Minneapolis, MN 55422
Nate
Job Details: 09/07/2022
"Dryer squealing really loud. Found a bad idler pulley. Replaced it, vacuumed out the dryer and oiled the rollers. Runs great now. ; used 1 WP691366 (IDLER PULLEY) from stock"
We serviced a
AMANA RANGE- GAS
Model ARG7800WW
Near Minneapolis, MN 55413
Nate
Job Details: 09/07/2022
"Not heating. Found a bad ignitor. Replaced it, ignites well and heats quick. Turned it off at 215 degress. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE6AF02UC/03
Near Minneapolis, MN 55418
Nate
Job Details: 09/07/2022
". Dishwasher doesnt drain and then leaks is the complaint. Upon running I found that the drain works great, it drains strong, but the water valve fails and fails to close, allowing water to continually fill the dishwasher. . ; ordrd 1 00607335 (Water valve)"
We serviced a
KENMORE DISHWASHER
Model 665.13153K701
Near Roseville, MN 55113
Nate
Job Details: 09/07/2022
Trips breaker when you hit start. Found the left heater coupling wasnt totally tight and water was dripping through. Tightened it and sealed perimeter with red glue. No leaks and runs great. Also retightened terminal wire connector.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2557KES
Near Saint Paul, MN 55104
Nate
Job Details: 09/07/2022
"Evaporator totally iced over. In forced defrost with the bi metal closed, it did not come on. Board not sending 120 from brown and white or orange and white wires. Bi metal tests as closed with continuity from board. Replaced bad jazz board. Steamed off evaporator totally. Used jazz board (main PCB) from truck stock. ; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Edina, MN 55439
Nate
Job Details: 09/07/2022
"Zero in freezer and 38 in ff, but recently they heard a loud grinding sound. Found that it was frosted over nicely on evaporator and in forced defrost the heater comes on great. But needed the drain kit. Steamed out the drains, and installed the drain kit. Works great. This is a Samsung French door repair. ; used 1 DA82-01415A (DRAIN KIT) from stock, states that autho needed"
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model 110.878926
Near Hopkins, MN 55343
Nate
Job Details: 09/07/2022
"They heard a pop and now it gives an F1 error. Found a charred relay on the board. Uninstalled the relay, repaired board with new relay. Runs and heats great now. Vacuumed out lint from dryer."
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.686527
Near Plymouth, MN 55447
Nate
Job Details: 09/07/2022
"Dryer not heating. Found a blown thermostat. Replaced 279816, vacuumed out dryer and bulkhead, cleaned some lint out of vent with my little rotary brush (10 inches), and oiled and cleaned rollers and pully. Runs and heats great now. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW1
Near Anoka, MN 55303
Matt
Job Details: 09/07/2022
"Customer complaint is, ERROR LS. Inspected and tested. Found the water fill valve on the cold side has failed. Installed new fill valve and tested. Washer is working great. Washer is now fixed. Customer is going to call the office to pay. ; used 1 W11165546 (VALVE) from stock, states that autho needed"
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model FGET3065PFF
Near Saint Paul, MN 55123
Delton
Job Details: 09/07/2022
"No heat, I pulled out wall oven and found that there was a big hole on the bottom of the cabinet (see pictures) both upper and lower high limit was open. I replaced lower (318578509) and reset upper. Tested and oven is heating and all functions are working.I showed customer and they do not feel safe using it as it could of burnt their house down. Customer will call Frigidaire and see if they will do something (even though its out of warranty) because house could of caught fire.He will follow up with us depending on what happens through Frigidaire.PW he might call us because he and his wife are not going to use the wall oven since it did that. I put it back in the wall but left the breaker shut off.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near West Saint Paul, MN 55118
Delton
Job Details: 09/07/2022
Replaced upper rack adjusters. Rack now slides in and out smoothly. Tested all functions and dishwasher is working good.
We serviced a
LG DRYER- GAS
Model DLGX3371W
Near Elk River, MN 55330
Matt
Job Details: 09/07/2022
"Customer complaint is, LONG DRY TIMES. This is a LG dryer. Inspected and tested. Dryer was cycling up to the 240Fs when I first tested it. Half the venting is the foil material. Outside airflow is 14 mph. I replaced the foil vent and cleaned out the rest of the vent. Airflow on outside is now 18mph and heat is cycling between 220F and 115F. Dryer is operating normal. ; used 2 DUCT-24 (DP244 24 DUCT) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV328AGW/XAA
Near Elk River, MN 55330
Matt
Job Details: 09/07/2022
"Customer complaint is, NOT HEATING. Inspected and tested. The heat came on and cycled up to 225F and then shut down and the coils failed on the gas valve. Needs new coils. Installed new gas valve coils and tested. Dryer is heating great and cycling between 215F and 115F. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV155CTF
Near Apple Valley, MN 55124
Delton
Job Details: 09/07/2022
Installed choke kit with new latch and switches. Tested and microwave is heating and working good.
We serviced a
WHIRLPOOL MICROWAVE
Model MH7140XFB1
Near Otsego, MN 55330
Matt
Job Details: 09/07/2022
"Customer complaint is, F6 ERROR CODE. Inspected and tested. F6 error code and something is running when plugged in. Installed new rebuilt board and tested. Microwave is working great. Microwave is now fixed."
We serviced a
SPEED QUEEN WASHER FRONT LOA
Model AWNE9RSN116TW01
Near Minneapolis, MN 55443
Phillip
Job Details: 09/07/2022
"The customers complaint is they saw water underneath the washer one day. I ran the washer a couple times and theres no leaking from the washing machine itself. As it was draining the water out into the standpipe, water was backing up the standpipe and leaking out the top of the drain standpipe. The issue is a plumbing issue and the drain pipe in the wall of the house needs to be cleaned."
We serviced a
GE DISHWASHER
Model GDT720SSF0SS
Near Lakeville, MN 55044
Delton
Job Details: 09/07/2022
"Replaced control board, turbidity sensor, float switch, water valve. Tested all functions in diagnostics and all functions are working good.; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2438PB8B
Near Farmington, MN 55024
Delton
Job Details: 09/07/2022
"Replaced spray arm and splash shields. Tested, all functions are working and no leaks. Dishwasher is working good.; used 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
BOSCH MICROWAVE
Model HMB5051/01
Near Lakeville, MN 55044
Delton
Job Details: 09/07/2022
"Replaced listed parts, tested and and microwave is heating and all functions are working good.; pckd up 1 11018656 (Door latch kit) and 1 00758122 (Control board) and 1 00031379 (Spring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8LFKXKT05
Near Apple Valley, MN 55124
Delton
Job Details: 09/07/2022
Found that gasket is fine. The door was hitting the bottom crisper shelf because the shelf was not inserted correctly. Pushed shelf in slot and door no longer hits shelf. Door now closes and seals. Refrigerator is working good.Did not charge anything extra was as was just pushing in a shelf.
We serviced a
WHIRLPOOL RANGE- GAS
Model WGG555S0BS00
Near Osseo, MN 55311
Adam
Job Details: 09/07/2022
Bake isnt working on the top oven. The broil was working fine. Igniter will never glow for the bake. Replaced the bake igniter now unit is working great. Installed 5303935066 from truck stock; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ8000JQ4
Near Otsego, MN 55330
Phillip
Job Details: 09/07/2022
Customers complaint is the dryer will not heat at all. I turn the dryer on high heat time dry and after a few seconds the igniter was not glowing red. I pulled the dryer out remove the rear panel and tested the thermal fuse. The thermal fuse is bad. I quoted the customer for the fuse. I replaced the rear thermal fuse and tested the dryer heats good now. I also tested the airflow and the airflow is good.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HAWP/XAA
Near Minneapolis, MN 55407
Nate
Job Details: 09/06/2022
"Its been leaking water from the freezer area, and over frosting and then warming in the fresh food section. Needed the extra heater, along with a temp sensor and drain kit. Installed all, steamed out drain, and tested defrost and now both heaters come on. Works great. Charged L14, plus parts. ; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Elk River, MN 55330
Matt
Job Details: 09/06/2022
"Customer complaint is, NO COOL. Customer said it completely stopped cooling over the weekend and everything inside was spoiled. Customer had refrigerator unplugged overnight and plugged it in this morning. Inspected and tested. FF compartment temperature was 41F and freezer was 8F. Fans and compressor are all running. Refrigerator is testing good. I found a service bulletin for a no cool issue. It says to replace the board.. ; ordrd 1 DA94-04603A (Main board), states that autho needed"
We serviced a
GE REFRIGERATOR
Model ZICS360NMCL
Near Minneapolis, MN 55416
Phillip
Job Details: 09/06/2022
The customer complaint was neither section is not cooling. I found all the fans are working but the compressor is not running. I removed the main board and found the main relay was bad. I quoted for a relay replacement. I replaced the compressor relay and put the board back in. The compressor kicked on ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
AMANA DRYER- ELECTRIC
Model NED7200TW
Near St. Cloud, MN 56304
Seth
Job Details: 09/06/2022
"Not spinning. Failed idler was locked up and the belt snapped. This is a Samsung made dryer stacked in a laundry room. I quoted belt and idler, the idler was discontinued but it looks like the OEM supco we carry."
We serviced a
BOSCH WASHER FRONT LOA
Model WFMC1001UC/03
Near St. Cloud, MN 56303
Seth
Job Details: 09/06/2022
I cleaned and flushed out the drain pump it was full of pillow stuffing. It is now draining as designed.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE320M0JW
Near Buffalo, MN 55313
Seth
Job Details: 09/06/2022
The customers complaint is that the cooktop takes a long time to heat and it is chipped. Upon arrival and inspection I found the residence are Spanish speakers exclusively. I used the Translate tool from Google to communicate with them. The husband (Fernando) explained that when they bought the glass top range they were sold a warranty and told it would fix whatever needed to be fixed including the chipped glass top. See pictures for details. I looked at all of their pans and could find no pans that were flat they did not make contact with the burner and would not heat right. I did my best to communicate that they needed to replace their cookware with pans that have multiple layered bases that stay flat overtime a.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Burnsville, MN 55337
Adam
Job Details: 09/06/2022
Unit would do anything was customers complaint found that the unit was on child lock and wouldnt allow you to press any button. Showed and explained to customer how to use it and how it worked. Everything mechanically sounds good
We serviced a
SAMSUNG RANGE- GAS
Model NX58J7750SG/AA
Near Ham Lake, MN 55304
Matt
Job Details: 09/06/2022
"Customer complaint is, EC C-A2 & ITS NOT WORKING. Inspected and found that after it preheats, it gives a C-A2 error. Its a cooling system error. I removed back panel and found the sub PCB is fried. Installed new PCB and tested. Oven is working great. Oven is now fixed."
We serviced a
GE RANGE- ELECTRIC
Model JMS08B0W2WH BUY
Near Maple Plain, MN 55359
Phillip
Job Details: 09/06/2022
Customers complaint is that the oven does not get to temperature and is not baking well. I opened the oven to inspect the bake element and I found the bake element has a big crack in it. The broil element comes on just not the bake. It needs a bake element. I quoted the customer blue book. Ordering the bake element.; ordrd 1 WB44K5013 (Bake element)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Plymouth, MN 55447
Phillip
Job Details: 09/06/2022
The customer compliant the display would blink and not run/ now the unit is dead. I quoted for the main board. I replaced the main board and programmed it to 1617. Its now working good.
We serviced a
LG DRYER- GAS
Model DLG7301WE
Near Sauk Rapids, MN 56379
Seth
Job Details: 09/06/2022
Wont tumble. Customer had just done some duct work and accidentally unplugged a wire connection. I restore the connection and it worked perfectly. This was done gratis he lost some time yesterday at work and was pleased with this concession. The dryer is now tumbling and heating great.
We serviced a
MAYTAG DRYER- GAS
Model MGDB800VQ0
Near Minneapolis, MN 55436
Nate
Job Details: 09/06/2022
"Squealing super loud and thumping. Found a bad idler pully and an old idler pully laying on the bottom of the dryer. All 4 support rollers are worn down. Replaced the pully and rollers. Used our whirlpool kit. Vacuumed out lint, watched temps for 20 minutes, cycles between 113 and 180. 22 mph airflow outside. Oiled rollers and pully. Found a brittle belt that goes from blower to motor. ; used 1 4392067 () from stock, ordrd 1 WP8544742 (Belt)"
We serviced a
GE DRYER- ELECTRIC
Model DCVH680EJ0MS
Near Farmington, MN 55024
Delton
Job Details: 09/06/2022
Replaced listed parts. No more squealing. Dryer is tumbling and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WD520PADM7
Near Farmington, MN 55024
Delton
Job Details: 09/06/2022
No power to dishwasher. Found that wire nut burnt and power wire disconnected. Spliced in new connection and secured with new wire nut. Tested and dishwasher powers on and all functions are working good.
We serviced a
DANBY FREEZER
Model DUFM085A4BSLDD-6
Near Lakeville, MN 55044
Delton
Job Details: 09/06/2022
"Freezer is freezing/thawing. As im here, freezer is cold but when im checking things I could hear the compressor start/overload relay click off and compressor stopped running for 15 minutes, i could hear it click twice more before the 3rd time that the compressor turned on and was running.Whole time cold control was sending power.I tried different compressor relay and twice more the compressor relay clicked before compressor turned on. Currently 25 degrees in freezerAppears that compressor is bad and is intermittently starting.Cold control goes up through ceiling of freezer then back out through back of freezer in the insulation. Not even sure how that would be replaced since it goes though the cavity.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW0
Near Rosemount, MN 55068
Delton
Job Details: 09/06/2022
Found that customer had flood safe hoses attached that had failed so no water was going to washer to advance the cycle. I informed customer and they will purchase their own new hoses and put them on. All other functions are working good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LPS
Near Sartell, MN 56377
Seth
Job Details: 09/06/2022
The fridge is not cooling. Upon arrival and inspection I found it had an error it also was actively leaking water from the back of the unit. It has the rust ball failed drain manufacturing defect. I spoke with customer at length and explained her situation. She will replace the fridge.
We serviced a
WHIRLPOOL MICROWAVE
Model MH7440XF0
Near Sartell, MN 56377
Seth
Job Details: 09/06/2022
The customers concern with the microwave Is that one its plugged in if they close the door it acts like its cooking and gets an F6 error. Upon arrival and inspection I found exactly what they described. The relay on the control board was stuck and if the door closed it heated instantly. this microwave needs a control board part number 4393919 Sally was discontinued in 2015. .; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US AA00
Near Eden Prairie, MN 55347
Adam
Job Details: 09/06/2022
Unit was flashing normal light and wont do anything. Usually that means a leak. Removed the unit from under the counter removed bottom pan and notice water leaking from the drain pump and where it mounts. Customer needs a sump assembly for this unit. DD82-01376A sump assembly was quoted and ordered and rescheduled for Monday the 9th. ; ordrd 1 DD82-01376A (Sump and motor assembly)
We serviced a
LG DISHWASHER
Model n/a
Near Eden Prairie, MN 55347
Adam
Job Details: 09/06/2022
Unit will not finish cycle and gives HE code which is for heater code. Pulled unit out. See photos poor install and trim falling off. Test the heater windings and shows its open. Needs new heater. Order 5301DD1001G heater and rescheduled ; ordrd 1 5301DD1001G (Heater)
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2
Near Eden Prairie, MN 55347
Adam
Job Details: 09/06/2022
Unit was giving a error code 5C which is a drain code. Unit wasnt really draining and making loud noise from pump. Customer already cleaned out filter and it was clear. Unit needs a drain pump. The truck stock one we have is slightly different and wont work. Installed dc31-00187A; drain pump. Now unit is draining properly and no leaks tested for 15min
We serviced a
GE WALL OVEN- ELECT
Model PKS7000SN1SS
Near Eden Prairie, MN 55347
Adam
Job Details: 09/06/2022
Door glass broken. We preordered the glass so we had part first before arrival. I disassembled the door cleaned all broken glass and reinstalled new glass. Now unit is back to prior condition
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXVS04
Near Blaine, MN 55449
Matt
Job Details: 09/06/2022
"Customer complaint is, WATER DISPENSER NOT DISPENSING. ICE DISPESNER WORKS WELL. Inspected and tested. Found the bracket that holds the micro switches is broken. repairs. Installed new bracket and tested. Dispenser is working great. Dispenser is now fixed."
We serviced a
LG RANGE- ELECTRIC
Model LRE3061ST/00
Near Blaine, MN 55449
Matt
Job Details: 09/06/2022
"Customer complaint is, OVEN HEAT COIL BURST. Inspected and tested. Found the broil element is fried. Needs a new element. Installed new broil element and tested. Oven is heating great. Oven is now fixed. Customer had 5% off coupon."
We serviced a
LG WASHER FRONT LOA
Model WM8100HVA
Near Plymouth, MN 55446
Phillip
Job Details: 09/06/2022
The customers complaint was when they were doing a lot of loads continuously there was a burning smell from the rear of the machine. Since then the customer has done around seven loads and its been totally fine. I ran it on high speed spin and it sounded good and it was no smells. Advise the customer it couldve been just from the bearing or the seal and its OK now. I advised the customer how to clean the gasket.
We serviced a
GE WASHER TOP LOAD
Model GTWN4250D2WS
Near Osseo, MN 55311
Phillip
Job Details: 09/06/2022
The customer said after the cycle the clothes were basically run out but there was 2 inches of water left in the bottom. They try to couple times it was the same thing. They did the reset and still getting the same result. I found no fault codes on the motor board or from the main board. Drain pump is working its spinning the most Shafter tested good everything was testing good. I Ran towels and no issues. I did level the washer. If they call back it may need the parts I have listed.Pressure sensor WH12X10412Control board WH12X10614
We serviced a
WHIRLPOOL REFRIGERATOR
Model FFTR1821TW0
Near Minneapolis, MN 55412
Phillip
Job Details: 09/06/2022
Complaint was yellow water is dripping from the ceiling in the fresh food section. I removed the air tower in the fresh food and found there was frost in the supply duct and then that was dripping down. I cleaned up the frost and made sure the water can drain into the pan. I found both the gaskets are ripped and dont seal correctly I need to be replaced. Warmer is leaking in and causing frost to build up in the air supply duct. The tenant said its been cleaned a few times beforeFresh food door gasket 242193206Freezer door gasket 242193203; states that autho needed
We serviced a
KENMORE MICROWAVE
Model 401.800837
Near Blaine, MN 55434
Matt
Job Details: 09/06/2022
"Customer complaint is, NO POWER TO MICROWAVE, OUTLET IS GOOD. Inspected and tested. Found the 20amp fuse is blown and the door is falling apart.."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Minneapolis, MN 55410
Delton
Job Details: 09/06/2022
"I replaced drain tube, tested and now drains and no longer leaks. Refrigerator is working good.Office: please contact customer to collect payment for this work order when calling him for the estimate of the washer for parts being sent in for board repair.; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA54M8750AV/AA
Near Rogers, MN 55374
Phillip
Job Details: 09/06/2022
"Customers complaint is there a small hole in the drain hose. I found a hole in the hose, I patched it for now so they could do some loads until the hoses are replaced. The washers in the basement on tile with a drain nearby. I was unable to locate the part in stock, please locate the part and call customer with quote.This is the part number I found DC97-18682C but feel free to check part number.; snapped 1 QuickPics, states that autho needed"
We serviced a
GE REFRIGERATOR
Model GWE19JSLGFSS
Near Minneapolis, MN 55443
Matt
Job Details: 09/06/2022
"Customer complaint is, FRZR DRAWER HANDLE FELL OFF. Installed new freezer drawer handle. Refrigerator is now fixed."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Elk River, MN 55330
Phillip
Job Details: 09/06/2022
The customer said the dishwasher sometimes does not fill and makes a noise. I found the dishwasher is not level and the door was rubbing on the bottom of the tow kick panel. I leveled the dishwasher I made it clear. The dishwasher fills in drains just fine. He goes through the wash cycle and pumps. I tried it five times its working fine every time.
We serviced a
KENMORE REFRIGERATOR
Model 795.7313341
Near Champlin, MN 55316
Matt
Job Details: 09/06/2022
"Customer complaint is, ICEMAKER / DISPENSER ISSUES THE ICE DISPENSER QUIT FIRST & NOW THE FREEZER DOES NOT WORK. Inspected and tested. This is made by LG. Found the FF compartment temperature was 60F and freezer was 55F. The compressor and fans are all running. I removed the evaporator cover and theres no frost on it. The sealed system/compressor has failed. Customer is going to replace the refrigerator."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6500AW/A2
Near Minneapolis, MN 55410
Delton
Job Details: 09/06/2022
"I replaced inverter board and no change, still wont power on. I pulled board and will need to be sent in.Please contact customer with estimate he is thinking about buying new washer. Also if he wants to proceed I need paper work to mail board in.; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SPV68U53UC/30
Near Saint Paul, MN 55105
Delton
Job Details: 09/06/2022
Found that there was e:15 error which customer said it came back after 2-3 cycles of running dishwasher. There was water in drip pan. I cleaned it out and ran dishwasher for over 45 minutes and i did not find any leaks and no suds. Not sure where leak is coming from this model has water softner built inHow do you want to handle this? I cant watch it for 2 hours even so I can barely see underneath dishwasher because of how cramped of stuff there is (see picture) see what PW wants to do; saved tckt
We serviced a
FISHER PAYKEL DISHWASHER
Model DD605-88465A
Near Saint Paul, MN 55105
Delton
Job Details: 09/06/2022
"Replaced water valve, tested and no more fill errors. Dishwasher is working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model FGUS2642LF2
Near Elk River, MN 55330
Phillip
Job Details: 09/06/2022
The customers complaint is the inside of the refrigerator smells. I pulled the fridge out and checked the drain pan . The drain pan was clean and nothing was causing the smell behind it. Nothing inside the unit is causing the smell. I advised the customer to clean it with bleach and use different types of odor eliminators to get rid of the smell.
We serviced a
BOSCH RANGE- DUAL FUEL
Model HDI7282U/03
Near Saint Paul, MN 55105
Delton
Job Details: 09/06/2022
The universal burner knobs are not quite that universal as they do not push in stem of burner. I added zip tip to make it work but not sure if it will last. Customer is aware and will use it and if it doesnt work try a different brand and see if itll work.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/08
Near Edina, MN 55436
Nate
Job Details: 09/06/2022
"This is not a redo. Over 90 days. 312KRRE01526New issue. 39 in fresh food and 36 in freezer. Fans running. After 20 minutes of compressor and fans running, no frost on evaporator. The little bit of frost that was on there initially melted off quickly while the compressor was running. Please submit to AHS for sealed system work. ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Saint Paul, MN 55107
Nate
Job Details: 09/06/2022
"Arrived and replaced spray arm and support. Customer asked if we can also fix door, because it opens a little more than 90 degrees. I ordered new hinges. Coming back to install. ; ordrd 1 5304513274 (Counterbalance arm kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Saint Paul, MN 55105
Nate
Job Details: 09/06/2022
"Replaced motor but fan still doesnt come on, which means the control isnt turning it on. This is the 2nd new motor I tried. Quoted customer for 5304498781."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TSB
Near Saint Paul, MN 55105
Nate
Job Details: 09/06/2022
"Customer set it to the coldest setting after I left. Now its 0 in freezer and 42.3 in fresh food. Air flowing through damper, its 7 degrees colder than when they had it set between coldest and recommended. Compressor and fans running. Does indeed most likely seem to be a bad cold control. Replaced cold control. Customer will watch temps."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6000AW0
Near Eden Prairie, MN 55344
Adam
Job Details: 09/06/2022
"Unit wouldnt tumble. Disassembled unit and found the idler had completely came apart. Cleaned up unit and installed new idler. Reassembled unit and noticed that the door switch was busted also. Will have to come back once I have the part to install switch. 279640 roller installed W11427601 door switch. Ordered; ordrng 1 W11427601 (Door switch), used 1 279640 (ROLLER) from stock"
We serviced a
LIEBHERR REFRIGERATOR
Model CS2062
Near Minneapolis, MN 55419
Nate
Job Details: 09/06/2022
"Water leaks out onto the bottom of the fresh food. Temps are zero in freezer and 38 in fresh food. Found the evaporator drain was iced over. Steamed it out, wiped all the moisture down. Used a syringe with tube attached and poured a couple cups of hot water down drain too, drains great. Wiped inside of fridge down."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC415EW0
Near Minneapolis, MN 55447
Nate
Job Details: 09/06/2022
"Washer runs super loud, and doesnt spin out well. Has a bad gearcase, coupler and belt. In test mode it still spins super loud, which was something to test via the Maytag service bulletin. 10 year old washer. They are going to buy a top load speed Queen."
We serviced a
KENMORE REFRIGERATOR
Model 596.7200302
Near Champlin, MN 55316
Phillip
Job Details: 09/05/2022
The customer complaint was the fresh food section is not cooling. I removed the damper cover and its open but no air comes out. The evaporator is not frosted over. The evaporator fan was not working. I tested and found the fan was bad. I quoted for the fan and defrosting the evaporator. I replaced the fan and defrosted a big ball of ice. The fan works and now getting air into the fresh food. ; used 1 4389144 (EVAP MOTOR) from stock
We serviced a
AMANA DRYER- GAS
Model NGD7300WW1
Near Minneapolis, MN 55414
Phillip
Job Details: 09/05/2022
"The tenants complaint today was that the dryer shuts off early and clothes are not always dry. The dryer is spinning and working properly. I tested the airflow outside and the airflow what is 8.8 mph. I called the owner and got approval to clean the dryer duct. I told her the customer for the dryer duct cleaning. I clean the dryer duct and now the airflow is 19 mph. Please call the owner to collect for the dryer duct cleaning.; saved tckt , states that autho needed"
We serviced a
KENMORE DRYER- GAS
Model 417.921421
Near Saint Paul, MN 55103
Nate
Job Details: 09/05/2022
"Not heating. Found its firing up but coils are bad. Replaced bad coils, vacuumed out all the lint and cat hair. Airflow outside is 22 mph. Heats great. Replaced bad belt. Lubricated bearing. ; used 1 5303931775 (COIL KIT), and 1 WE12X10014 (BELT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Minneapolis, MN 55420
Adam
Job Details: 09/05/2022
Customer said they replaced the latch and unit still wouldnt latch. Found that the latched they installed was an aftermarket latch and it didnt work at all. Was installed right. Installed the OE Frigidaire latch and it worked great. Adjusted the striker and now unit is working great.
We serviced a
LG DRYER- ELECTRIC
Model DLE3050W
Near Bloomington, MN 55438
Adam
Job Details: 09/05/2022
Unit wouldnt heat. Would tumble but never heat. Disassembled unit and found that all the thermostat and thermistors were good. Tested the heat element and found that had failed. Quoted blue book for 5301EL1001J heater assembly. Reschedule customer for Wednesday the 7th. ; ordrd 1 5301EL1001J (Heater)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Minneapolis, MN 55427
Phillip
Job Details: 09/05/2022
"The customers complaint was the refrigerator is getting too cold the display shows the freezer at 20 and the fresh food at 80. Actual temperatures are around 20 in fresh food and zero in the freezer. I did check resistance of each sensor at the main board and the temperature sensors match the temperature in each section. It will need a new main control board. I was unable to locate the board. I did add pics of the part number on the board and the 4 miles number.; snapped 3 QuickPics, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV350AGR/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 09/05/2022
The complaint was the dryer would not start. I pressed the start button and I could hear the board relay click. I took the dryer apart and tested the blower thermostat. The thermostat is bad. I replaced the thermostat and tested air flow. The duct run is short and the air flow is over 20 mph. ; used 1 WP35001087 (THERMAL FUSE) from stock
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Minneapolis, MN 55438
Adam
Job Details: 09/05/2022
Customers complaint unit not draining. On arrival there was water on the bottom of dishwasher. Put unit in a drain and it drained well. Cleaned out the filter and checked everything over it all worked and sounded good. They do have a drain cap which causes drain issues. Customer will bypass the cap and go right to the food disposal if it happens again. I let him know if he does that he needs to make a high loop so water doesnt back fill
We serviced a
LG REFRIGERATOR
Model LFC22770SW/02
Near Inver Grove Heights, MN 55076
Nate
Job Details: 09/05/2022
"Rhine frost building up in freezer. Found a big tear on the upper gasket. Quoted customer for new gasket. Door closes fine. Did have to adjust the bottom shelf so that drawers could slide correctly. Customer said it had warm temps after taking drawers out, and having door open, but its cooling and fans all running, compressor running, reliable parts has gasket.. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LMXC23746S/00
Near Mendota Heights, MN 55120
Nate
Job Details: 09/05/2022
Fridge is warm in both fresh food and freezer. 20 in freezer and 50 in fresh food. Evaporator only has a section of frost in upper right corner. The rest has zero frost. Compressor running hot. All fans running. Sealed system issue. P. ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Saint Paul, MN 55105
Nate
Job Details: 09/05/2022
"Freezer 20 degrees and fresh food 45. Found the evaporator frosts over nicely but the evaporator fan isnt running. Tried calling FW to verify voltage, it says it needs 12 vdc. Red and yellow wires on fan getting 12 vdc but not running. Installed our motor from ts but fan doesnt run still. Ordered new fan from sundberg and will pick up tomorrow morning. Accidentally broke the edge of the basket track off when uninstalling shelves, ordered new one from Marcone and having it shipped. Customer will install it.; pckd up 1 241509402 (Evaporator motor), ordrd 1 241514501 (Basket hanger)"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF218ANW/XAA
Near Maple Grove, MN 55311
Phillip
Job Details: 09/05/2022
The customers complaint was the fabric softener cup has water left in it at the end of the cycle. I advise the customer to not put anything other than fabric softener in the cup and if they do to dilute it. I took the dispenser out and cleaned it and I raise the front feet so the washer leans back and the water can siphon out of the cup better. everything on the washer was testing good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Rogers, MN 55374
Phillip
Job Details: 09/05/2022
The customer said its leaking from the bottom underneath the door. The customer in the past has replaced the inner door gasket. I let it run for about 25 minutes and it seem to be working good and no leaking. After about 25 minutes I could hear the sound head change and I open the door and saw the bottom cover and suds. I had no soap to the dishwasher so the sudsing was coming from the rinse agent that is leaking. Both spray arms look OK. The bottom left side of the door gasket does have a tear in it. I quoted the customer for the door gasket and a new soap dispenser. At this time they want to think about it and then call us back they want to fix it. I added the quote to pics