We serviced a
WHIRLPOOL REFRIGERATOR
Model MISSING
Near Eden Prairie, MN 55346
Nate
Job Details: 05/24/2022
Tenant changed the lock so the land lord wasnt able to get me in. We rescheduled for Thursday. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
KENMORE DRYER- GAS
Model 11076812690
Near Buffalo, MN 55313
Seth
Job Details: 05/24/2022
"Customer complains the dryer makes noise when it tumbles. I found the support rollers were bad and squeaked. I installed a dryer repair kit and tested the dryer. The coils failed to open after a few cycles I replaced them. The dryer is now fixed. The start winding makes a momentary noise during start up but it quiets instantly there are no additional failures the unit runs great.; used 1 4392065 (REBUILD KIT), and 1 5303931775 (COIL KIT) from stock"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/24/2022
Water is leaking down from the drain funnel slide under the door. The seals all look good but I will order and replace the door gasket and lower spray arm. ; ordrd 1 00494772 (Gasket) and 1 00744883 (Lower spray arm) and 1 00744884 (Door seal)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHKXKT00
Near Elk River, MN 55330
Matt
Job Details: 05/24/2022
"Customer complaint is, FREEZER MAKES HUMM SOUND & IT DEFROSTED OVER WEEKEND. Inspected and tested. Found the compressor is just humming. I tried a new start relay and its still just humming. I tried the hard start kit and the compressor started up and ran."
We serviced a
LG WASHER FRONT LOA
Model WM2801HRA
Near Anoka, MN 55303
Matt
Job Details: 05/24/2022
"Customer complaint is, FILLS AND WASHES BUT WON'T DRAIN OR SPIN. Inspected and tested. Found the drain pump is bad, the hot water valve is sticking on and continuously filling and when it goes into a spin its shaking really bad. I advised customer just replace the washer."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF50K7500AV/A2
Near Eden Prairie, MN 55346
Nate
Job Details: 05/24/2022
"Not running. Needed new inverter board and control board. Replaced both, owner actually bought the parts himself. Ran through a full cycle. Runs great now."
We serviced a
KENMORE DRYER- GAS
Model 79671512210
Near Minneapolis, MN 55423
Nate
Job Details: 05/24/2022
"They smelled gas when the dryer was running. I found two points on the vent where it wasnt a tight seal. I sealed it with vent tape where it connects to the blower wheel housing, and then where it connects to the back of the dryer. Tested valve and all connecting points, no leaks. Vacuumed out all dryer lint and Bobbie pins. Dryer runs great. No concerns."
We serviced a
GE DRYER- ELECTRIC
Model PTDS850EM0WW
Near Clear Lake, MN 55319
Seth
Job Details: 05/24/2022
"Display UI is unresponsive and unit is loud during spin. I quoted replacement of rollers and logic board. ."
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/01
Near Edina, MN 55436
Nate
Job Details: 05/24/2022
Installed mounting brackets. Nice and secure now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2VHEXVB01
Near Maple Grove, MN 55369
Phillip
Job Details: 05/24/2022
Water is leaking from the water filter housing assembly WPW10121138. The water filter housing needs to be replaced. Please get authorization. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5241SR/AA
Near Blaine, MN 55449
Matt
Job Details: 05/24/2022
"Customer complaint is, UPPER ICE MAKER IS ICED UP SOLID AND AROUND TRAY. Inspected and found the FF ice maker is all frozen and frosted up. Defrosted ice maker and ice room and found the fill tube was not in the right spot, also the ice room is not sealed completely. Adjusted fill tube and sealed the ice room. Reassembled and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Anoka, MN 55303
Matt
Job Details: 05/24/2022
"Customer complaint is, NOT SENDING IN ENOUGH WATER. Inspected and tested. Customer said its been doing this sense they bought it. I ran washer through service diagnostics and all the valves were working great. Started a load of clothes and watched it fill and agitate and its working normal. I explained to the customer that this is the normal operation of these HE washers."
We serviced a
KENMORE FREEZER
Model 253.1932199
Near Rogers, MN 55374
Matt
Job Details: 05/24/2022
"Customer complaint is, NOT COOLING / NO COOL THE COMPRESSOR RUNS AND SEEMS TO BE WORKING BUT THE INTERNAL TEMPERATURE NEVER CHANGES. Inspected and tested. Freezer was unplugged when I got here. Plugged in and compressor turned on right away and I let it run for over 20 minutes and it never started cooling. The sealed system has failed.."
We serviced a
KITCHENAID RANGE- GAS
Model KFGD500ESS04
Near Saint Michael, MN 55376
Matt
Job Details: 05/24/2022
"Customer complaint is, OVEN PREHEATING ISSUES, THE TOP OVEN WILL NOT HEAT. Inspected and tested. Found the upper oven bake element has failed. . Customer approved repairs. Installed new upper oven bake ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55420
Delton
Job Details: 05/24/2022
Replaced parts drain tube and thermostat assembly for defrost evaporator. Also removed every 3rd fin on evaporator per service bulletin. Refrigerator should no longer clog and leak onto floor.
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ1
Near Big Lake, MN 55309
Seth
Job Details: 05/24/2022
"Not heating, failed vent caused the thermal fuse to blow. I replaced it and tested and the dryer would not heat. The timer has to be held in tension for heat. Part is on order. ; used 1 WP3392519 (THERMAL FUSE) from stock, ordrd 1 W11043389 (Timer)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Nate
Job Details: 05/24/2022
Water continually drips into the washer. Found a bad hot valve and bad cold valve. Replaced both. No drips now. Runs great.
We serviced a
FRIGIDAIRE FREEZER
Model FFU17FC4CW0
Near Bloomington, MN 55437
Delton
Job Details: 05/24/2022
"Found that evaporator drain was frozen over and leaked on bottom of freezer causing the leaking/ice build up. Defrosted drain, tested and it draining and working good."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FAQG7011KW0
Near Saint Paul, MN 55103
Delton
Job Details: 05/24/2022
"Found that the blower wheel was clogged with fabric softener sheets and lint causing blower wheel to go out of balance and vibrate loudly. Cleaned out inside of dryer, tested and dryer is quiet and is working good."
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, MN 55123
Delton
Job Details: 05/24/2022
Replaced cooling fan and replaced touch pad last visit. Tested and no errors and cooling fan is blowing air. Range is working good.
We serviced a
KENMORE DRYER- GAS
Model 796.9107331
Near Rosemount, MN 55068
Delton
Job Details: 05/24/2022
I ran dryer for over 40 minutes and never shut off. I checked vent and it was partially blowing into house. I attached vent fully and heat has been cycling good. I ran diagnostic and all functions are working good no errors.I cannot find issues as to why dryer would stop mid cycle. Must be intermittent problem that is not failing as Im here. I asked customer if happens again to run the same load on timed dry an hour before if i have to come back if problem still happens.Possible that since it was blowing into house closet it would overheat something and then once it cooled off would start again?Dryer motor is strong and works every time. Customer will call back if problem persists after attaching vent.
We serviced a
KENMORE DRYER- ELECTRIC
Model 11087087601
Near Osseo, MN 55311
Phillip
Job Details: 05/24/2022
I found the heater coil is bad. Im ordering the heater. I left the dryer unplugged. ; ordrd 1 WP8544771 (Heater)
We serviced a
MAYTAG DRYER- ELECTRIC
Model SCRAPPED OFF
Near Eden Prairie, MN 55347
Adam
Job Details: 05/24/2022
Customer complaint was making louder then normal noises and not drying. Noise wise couldnt make any louder noise then normal everything sounded good and normal. Heat was constantly heating well. Coils seamed to be clicking on and off just fine. Ran the machine while working on washer so ran for 30 min. Vents out to high where I couldnt check it. If the washer wasnt spinning the clothing out right. It would be taking the dryer longer dry times. No model number available
We serviced a
GE WASHER TOP LOAD
Model WHDRR418E4WW
Near Osseo, MN 55311
Phillip
Job Details: 05/24/2022
The washer does not agitate. I found the coupler is stripped and just spins free. I replaced the coupler and now it agitates good. ; used 1 WH49X10042 (AGITATOR BELL) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RS696PXEB2
Near Maple Grove, MN 55311
Phillip
Job Details: 05/24/2022
The issue is with the main control board. states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/24/2022
New board did not fix the issue. On my first visit I found the FF defrost heater was bad and I did get 120 out the fridge in defrost. On my second trip I defrosted the evaporator and replaced the heater. On my 3rd trip the heater tested good but now I was not getting the 120. I ordered the board and replace it today. Again I do not get 120 to the heater from the back where it plugs in. I do get 120 from the board to both heaters. I ohmed out the FF heater from the board and it is open. I put a jumper across the wires to the board and measured the ohms from inside the fridge and I got nothing. I checked it different ways and I get nothing. There is a break in one of the wires. With the new board and heater the FF evaporator does not cycle on during force defrost. I will email PW; states that autho needed
We serviced a
GE MICROWAVE
Model JVM3162RJ5SS
Near Big Lake, MN 55309
Seth
Job Details: 05/24/2022
Customer complains while she was cooking something for 15 minutes the microwave died and is now unresponsive. Upon arrival and inspection I found the TCO had failed because the installation was improper the fan was never flipped to vent back into the home so the magnetron and cavity was not cooling itself. Per Phillip Whiteford is it covered issue parts on order; ordrd 1 WB21X10148 (Tco) and 1 WB27X10895 (Cavity tco)
We serviced a
GE REFRIGERATOR
Model CFE28USHKSS
Near St. Cloud, MN 56301
Seth
Job Details: 05/24/2022
"Lights were dim, failed led module was replaced. The lights recovered to their former brightness."
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS3
Near Loretto, MN 55357
Phillip
Job Details: 05/24/2022
Frost in the ceiling of the freezer and ice maker does not fill. When I cycled the ice maker it did fill. I defrosted the frost and replaced the ice maker. I think the freezer door was hitting the cabinet. I moved the fridge to give it more room. ; used 1 5303918493 () from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000BW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/24/2022
Unit wouldnt spin. Found that the washer wouldnt spin freely would get half way then get hard. Disassembled unit and found some small clothing in between the tub and basket. Once removed unit was working properly
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, MN 55337
Delton
Job Details: 05/24/2022
Upon further inspection I found out why i was missing voltage. Found that mice have infested dishwasher (see picture) and have chewed wires. Im guessing the board is ok but would need wire harnesses dd81-01641b and dd39-00009a and alot more labor.Would now need to get auto from AHS or see if they will cover it.; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Chaska, MN 55318
Adam
Job Details: 05/24/2022
Unit was filling with water but not pumping/circulating. Found that the pump tested bad. Replaced pump. I ran unit pulled out to double check for leaks everything looked and sounded great. Reinstalled unit and now unit is back to normal operation. ; used 1 W11032770 (WASH MOTOR) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED6600TQ0
Near Waconia, MN 55387
Adam
Job Details: 05/24/2022
Unit was making loud squeaky noise. Once disassembled found that the idler was bad. Replaced idler and cleaned up unit. Unit is now working properly. ; used 1 8547174V (IDLER PULLEY) from stock
We serviced a
FRIGIDAIRE DRYER- GAS
Model FGQ332ES0
Near Chanhassen, MN 55317
Adam
Job Details: 05/24/2022
Was making a squeaky noise randomly. Disassembled unit and found the back bearing was dry and idler was worn out. Replaced idler and greased up the back bearing. Also cleaned the unit. ; used 1 131863007 (IDLER ARM) from stock
We serviced a
BOSCH DISHWASHER
Model SHXM78W55N/10
Near Minnetonka, MN 55345
Adam
Job Details: 05/24/2022
Unit wasnt draining. Drain pump was extremely loud. Found that the drain pump was bad. Replaced drain pump and tested for leaks. Unit didnt leak and drain pump was working great. Unit is now working properly
We serviced a
GE REFRIGERATOR
Model PSC23SGNABS
Near Maple Plain, MN 55359
Phillip
Job Details: 05/24/2022
"The customer said water was leaking out the freezer and down through the floor. The problem is with either the ice maker or valve. I will replace both. I replaced the ice maker today and will return Thursday to replace the water valve. ; used 1 WR57X33326 (WATER VALVE), and 1 WR30X10093 (ICEMAKER) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7100CW
Near Roseville, MN 55113
Nate
Job Details: 05/24/2022
"Resident here says that the washer doesnt wash well. He fills it with heavy comforters though. I put it on a quick wash and then a drain and spin and it spins great, and drains great. The washer wasnt level so I leveled it, which should help it spin better."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5200VQ2
Near Minneapolis, MN 55413
Nate
Job Details: 05/23/2022
"Not spinning, agitating, filling or draining. Found a bad lid switch. Replaced it, washer runs great now. Three screws were missing that attached lid to the cabinet. Attached some new screws.; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, MN 55374
Adam
Job Details: 05/23/2022
Replaced drain pump from last diagnosis but also found the boot had a small tear. Reschedule customer to install boot; ordrd 1 5304505004 (Boot)
We serviced a
JENN-AIR RANGE- GAS
Model JDS9865BDP22
Near Plymouth, MN 55446
Phillip
Job Details: 05/23/2022
The flap on the outside is closed but not sealed that tight. Cold air can easily leak in. Theres nothing I can do to fix it.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Medina, MN 55340
Adam
Job Details: 05/23/2022
Unit was warm. Found on arrival everything running but not the compressor. But down the floor protection and slide the fridge out and found the compressor not running. The start relay was bad. Replaced relay and now compressor kicked on right way ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model E1ED55HIW0
Near Waconia, MN 55387
Adam
Job Details: 05/23/2022
Unit wasnt heating disassembled unit. Found that the heater was bad. ; used 1 134792700 (ELEMENT- THREE WAY) from stock
We serviced a
GE WALL OVEN- ELECT
Model JT952S0K3SS
Near Osseo, MN 55311
Matt
Job Details: 05/23/2022
"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Installed new upper oven lamp housing and tested. Light is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR
Near Eden Prairie, MN 55347
Adam
Job Details: 05/23/2022
Unit has a ice build up in the fresh food evap. Needs the drain and heater kit. Customer will call once ready for repair. Let her know fridge needs to be unplugged for 48 hours with door open
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/23/2022
Today I replaced the rear main control board per the instructions from GE tech line. The tech line guy said that this would fix the problem.
We serviced a
WHIRLPOOL DRYER- GAS
Model WED9400SU1
Near Plymouth, MN 55442
Phillip
Job Details: 05/23/2022
The dryer did not heat at all. I found the heater coil was bad. I replaced the heater assembly and very the air flow is good. The dryer heats good now. ; used 1 WP8544771 (LONG ELEMENT) from stock
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE9206AYW
Near Waite Park, MN 56387
Seth
Job Details: 05/23/2022
No heat. I had 8 mph at the duct outside the house and 24 mph at the side of the dryer. I remove the vent and tested and found no heat. Everything electrically checks out and works although it fails under load. The timer has a failing connection and when unit demands higher voltage fails to send 120 V from the timer. Part is on order; ordrd 1 WP33001624 (Timer)
We serviced a
GE REFRIGERATOR
Model PFE28RSHHSS
Near Plymouth, MN 55446
Phillip
Job Details: 05/23/2022
I verified the noise was from the fresh food fan. I replaced the fresh food fan and ran a firmware update. ; used 1 WR60X35205 (FF fan) from stock
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model PLES389CCB
Near Apple Valley, MN 55124
Delton
Job Details: 05/23/2022
"Getting intermittent F1 error control beeps and is not responsive. Control board is bad also cooling blower fan is not running. Control board shows not in stock. Please look for parts and get autho if parts are available. Schedule 2 hour block for return trip.Control board part# 318183620; blower motor 318073036; saved tckt , states that autho needed"
We serviced a
GE DRYER- GAS
Model EGD5600G7WW
Near St. Cloud, MN 56303
Seth
Job Details: 05/23/2022
The upstairs tenant complains that she smelled gas after use. Upon arrival and inspection I tested all the fittings and found a leaking fitting on the supply hose. I tightened up the fitting and tested the internal joints and found no active gas leaks internally in the dryer. I tested running the dryer and stopping it while the burner was active and could not get unit to leak from the nozzle. The dryer is now fixed.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MED563HW0
Near Albertville, MN 55301
Phillip
Job Details: 05/23/2022
"I found the idler pulley was stuck. I replaced the idler and all the drum rollers. The dryer does not squeak anymore. ; used 2 349241T (), and 1 279640 (ROLLER) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FFFU20F2VW0
Near Albertville, MN 55301
Phillip
Job Details: 05/23/2022
I found frost all over the evaporator and the fan was not running. After defrosting I verified that the fan does work. I found the reed switch on the bottom of the door is not making contact with the switch on the cabinet frame. The bottom of the door is wrapped. I advised the customer to get a strip magnet and put it over the switch on the cabinet.
We serviced a
LG WASHER FRONT LOA
Model Wm3670hwa
Near Saint Michael, MN 55376
Phillip
Job Details: 05/23/2022
"The washer does not drain well. The drain pump impeller is broken. The customer also wants the gasket replaced because of the mold. I will replace both parts at the same time Wednesday. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 MDS47123602 (Gasket)"
We serviced a
GE REFRIGERATOR
Model GTE18GSNDRSS
Near Minnetonka, MN 55305
Adam
Job Details: 05/23/2022
Evap fan was making loud noises. Replaced evap fan motor from last diagnosis now unit is working properly
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Adam
Job Details: 05/23/2022
Installed sump assembly from last diagnosis. Now unit is pumping water and washing them dishes. Double then tripled checked for leaks everything is working properly.
We serviced a
LG MICROWAVE
Model MV1610ST
Near Lakeville, MN 55044
Delton
Job Details: 05/23/2022
Found that the control board is not sending out power. Also the blower fan is very loud when running. Would need control board and blower fan. Both parts are NLA.Control board# 6871w1s354A; blower 6549w1v013a; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55431
Delton
Job Details: 05/23/2022
"I replaced water valve, tested and dishwasher is working good.Customer said that it was still leaking in the basement even tho i had turned off hot water to dishwasher in the meanwhile waiting for the part.I ran the sink and saw it leak in the basement. There was an issue with dishwasher but also issue with sink drain since water was shut off to the dishwasher.A plumber would be needed to fix the sink leak, I dont see it leaking underneath sink so must be in the pipes? Plumber needs to look into that."
We serviced a
KENMORE MICROWAVE
Model 79048903001
Near Eagan, MN 55123
Delton
Job Details: 05/23/2022
"Found that it is sparking from waveguide that has burn hole in it. Took out guide, tested and no sparks."
We serviced a
BOSCH DISHWASHER
Model SHE68T55UC/003
Near Big Lake, MN 55309
Seth
Job Details: 05/23/2022
"E:15 error for active leak detection, failed water valve was leaking. I installed a new valve and tested the dishwasher. It is now fixed.; used 1 00628334 (VALVE) from stock"
We serviced a
GE RANGE- ELECTRIC
Model PS950SF3SS
Near Eagan, MN 55123
Delton
Job Details: 05/23/2022
"Installed new touch panel, tested and all buttons respond and no errors but when testing oven i heard the cooling fan just buzzing and not spinning. Found that fan is locked up. Customer also approved that. Ordering part and rescheduling.; ordrd 1 Wb26t10063 (Cooling blower fan assembly)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11028102310
Near Eagan, MN 55122
Delton
Job Details: 05/23/2022
"Bearings are bad and leaks. I tried to take off rotor and bolt is rusted and sized, would have to drill it out and sounds like rotor is damaged. ."
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Osseo, MN 55369
Adam
Job Details: 05/23/2022
Customer complaint is leaking out the front and leaving white spots on the floor. Ran unit for a few minutes and open the door and we had suds. Drained and restarted machine let it run half a cycle and no leaks. Let customer know the white stains is from soap. So the unit is over sudsing and leaking the soap on the floor. He said he cant get it leak with out soap which makes sense with my diagnosis. Let customer know to switch to a less concentrated soap. Gave some recommendations and told him to test it out
We serviced a
LG WASHER FRONT LOA
Model WM3670HWA
Near Eagan, MN 55122
Delton
Job Details: 05/23/2022
"Found that drain pump fins are broken and not pumping out water. Replaced drain pump, tested and washer is draining and working good.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE RANGE- ELECTRIC
Model JBS60RK6SS
Near Monticello, MN 55362
Seth
Job Details: 05/23/2022
I replaced the broil element and tested the range.it is now fixed.
We serviced a
GE WASHER FRONT LOA
Model GTW465ASN2WW
Near Annandale, MN 55302
Seth
Job Details: 05/23/2022
Water temperature issues. I swapped the water supplies and tested the washer. It is now fixed.
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Champlin, MN 55316
Matt
Job Details: 05/23/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the diverter assembly is leaking. Quoted customer $256. to install new diverter assembly. Customer approved repairs. Installed new diverter assembly and tested. Dishwasher is working great and not leaking. Dishwasher is now fixed. ; used 1 WD19X25278 (DIVERTER) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW2
Near Minneapolis, MN 55448
Matt
Job Details: 05/23/2022
"Customer complaint is, DEAD. Inspected and tested. Found the washer had F6E2 and F2E1 stored errors. Theres a communication error between the UI and the board. I cant figure out exactly which one is the issue. We will need to order both. Installed new UI and tested. Washer is working great. Washer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Saint Paul, MN 55103
Nate
Job Details: 05/23/2022
"Not circulating water. Has a bad pump. Needs W11025157. Called and left message for owner, quoted for pump/motor. Told him to call office if hed like us to do it."
We serviced a
BOSCH MICROWAVE
Model HMB57152UC/05
Near Ham Lake, MN 55304
Matt
Job Details: 05/23/2022
"Customer complaint is, SPARKING. Inspected and found the magnetron and wave guide cover are fried. Needs a new magnetron and cover. Parts on order. ; ordrd 1 10001590 (Magnetron) and 1 00617090 (Wave guide cover)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Ramsey, MN 55303
Matt
Job Details: 05/23/2022
"Customer complaint is, NO ICE. Inspected and tested. Found the ice maker has failed. Quoted customer $350. to install new ice maker. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXF03
Near Elk River, MN 55330
Matt
Job Details: 05/23/2022
"Customer complaint is, NOT COOLING/FREEZING. Inspected and tested. Refrigerator was room temperature and nothing was running but the lights. In test mode everything turned on and it started cooling. I unplugged refrigerator and plugged it back in and now its working again. Needs a new main board. I cant find a parts diagram with this exact model number.. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS8
Near Elk River, MN 55330
Matt
Job Details: 05/23/2022
"Customer complaint is, DOES NOT RUN AT ALL FIRST IT STOPPED PRODUCING WATER AND THEN THE FRONT PANEL DISPLAY STOPPED WORKING. Inspected and tested. Found the main board has failed.. Customer approved repairs. Installed new main board and tested. Refrigerator is starting to cool nicely. Refrigerator is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA02
Near Saint Michael, MN 55376
Phillip
Job Details: 05/23/2022
I replaced the diverter seals. I put it all back together and ran a cycle. The dishwasher is working.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model GLEQ332AS2
Near Saint Paul, MN 55104
Nate
Job Details: 05/23/2022
"Dryer squealing. I wasnt able to get it to squeal, but I found a worn down bearing and rusty idler pully. Replaced the belt, felt glides, pully, and bearing kit. Vacuumed out all the lint. Runs great now, nice and quiet. Also found a cover hinge inside the dryer. Installed that again. Took $40 off repair. ; used 1 5304457724 (REBUILD KIT) from stock"
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Minneapolis, MN 55410
Nate
Job Details: 05/23/2022
"Not heating. Had a bad magnetron. Installed a new one, heats great now. ; used 1 4150019905 (MAGNETRON) from stock"
We serviced a
LG DRYER- ELECTRIC
Model DLE2516W
Near Eden Prairie, MN 55346
Nate
Job Details: 05/23/2022
Not drying clothes well. Found zero mph airflow outside. 19 behind dryer. Took dryer apart. Cleaned up rollers that werent spinning. Vacuumed out lint. Replaced a bad belt. Runs and heats great. .; used 1 661570 (1]) from stock
We serviced a
GE REFRIGERATOR
Model ZISS480DMCS
Near Eden Prairie, MN 55346
Nate
Job Details: 05/23/2022
"Checked evaporator, which was good. Defrost works good. Drain is good. Fan running well. Looks like a little residual ice was stuck near fan blade. After they defrosted fridge the sound stopped. Told customer the fridge wont run well under 60 and above 100. It was in the 30s and 40s lately."
We serviced a
KENMORE REFRIGERATOR
Model W8TXNWFWB01
Near Hopkins, MN 55305
Nate
Job Details: 05/23/2022
Freezer not cooling. Found 10% of the evaporator frosted over. Rest is room temp and no frost. Sealed system issue.
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/20/2022
"The customer said the temps are still in the 40. I took temps in between the food and got 40. There are still no faults. I removed the evaporator cover and put into a force mode. The evaporator got a good frost pattern and the fans do work. I called tech line. He said the sensors are working and I need to replace the board, before I could ask for a case number or and other questions we got disconnected. ; ordrd 1 WR55X38248 (Main board)"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/20/2022
The fresh food evaporator is frosted up again. Now Im not getting 120 to the heater. I for sure did first visit and the heater was visible bad. In force defrost I do not get 120 to the heater. Please find the board and contact the customer. I forgot to talk to customer about cost of the board. DA41-00524A; states that autho needed
We serviced a
BOSCH DISHWASHER
Model SHE3AR75UC/14
Near Eagan, MN 55123
Delton
Job Details: 05/20/2022
"Found that leaking from water valve underneath dishwasher from solenoid. Water valve is faulty. Customer approved estimate. I replaced water valve, tested and dishwasher no longer leaks and is working good.I left old water valve with customer so their can show their insurance company.; used 1 00622058 (INLET VALVE) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
Found that bleach dispenser cup knob broke off where the water hose connects. So when in middle of cycle the washer fills that cup it leaks on floor.Needs bleach dispenser cup assembly part# ACZ72910402. Part shows not in stock anywhere.Please find part and give customer quote.; saved tckt
We serviced a
GE DISHWASHER
Model GSD5560g02ss
Near Farmington, MN 55024
Delton
Job Details: 05/20/2022
Found that drain pump and piston nut are worn and drains very slow. Also right side door spring broke and door falls open.Door spring part not in stock.Order parts piston nut wd24x10018; drain pump wd19x10015; door spring wd03x10016; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960UG
Near Lakeville, MN 55044
Delton
Job Details: 05/20/2022
Getting 7c error which is waterwall position error and making loud grinding sound. Ordering parts and rescheduling.; ordrd 1 Dd97-00484a (Water wall assembly)
We serviced a
INSINK GARBAGE DISPOSAL
Model n/a
Near Minneapolis, MN 55445
Phillip
Job Details: 05/20/2022
The customer had a garage disposal. I replaced the garage disposal and tested. No leaks and works good.
We serviced a
LG REFRIGERATOR
Model LFX31925ST/02
Near Minneapolis, MN 55420
Delton
Job Details: 05/20/2022
Found that evaporator in fresh food top half is frozen over. There is a service bulletin for this. Ordering parts and informed customer to unplug and let fridge thaw so i can pull off cover and do fix. Ordering parts and rescheduling.; ordrd 1 Acm73919216 (Controller assembly) and 2 5251ja3003d (Drain tube)s
We serviced a
GE REFRIGERATOR
Model PFCS1NJWASS
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
"Replaced ice maker, tested and it cycles and filled. Ice maker is working good."
We serviced a
LG REFRIGERATOR
Model LFX28977ST/00
Near Eagan, MN 55122
Delton
Job Details: 05/20/2022
"Found that water valve is leaking. Customer approved estimate. Replaced water valve, tested and no leaks and water is dispensing and working good."
We serviced a
LG WASHER FRONT LOA
Model WM3700HVA
Near Osseo, MN 55369
Adam
Job Details: 05/20/2022
Installed hose from last diagnosis. Now unit isnt leaking triples checked everything. And let machine fill a handful of time no leaks.
We serviced a
SAMSUNG REFRIGERATOR
Model RF260BEAESR/AA G TR
Near Minneapolis, MN 55442
Adam
Job Details: 05/20/2022
Unit was cooling properly. Customer said the fresh food part has been acting up for weeks. Noticed two issues there. One was they had a big ice damn in the top corner of the evaporator. Needs the heater/drain kit. Also the on door hinge was busted so do wont shut properly. Also customer said in the past few days noticed more and more warmer temps in the freezer. When I check the evaporator notice it didnt have a even frost pattern. Let customer know there is also a sealed system issue now.
We serviced a
MAYTAG DRYER- GAS
Model MDG3000AWW
Near Victoria, MN 55386
Adam
Job Details: 05/20/2022
"Unit wasnt spinning. Disassembled unit and found the belt was broken. Which the idler was seized and caused the belt to snap. Quoted then replaced idler and belt. Also cleaned up unit while I had unit disassembled. Reassembled unit and now running properly ; used 1 WP6-3700340 (IDLER PULLEY), and 1 WP33002535 (BELT) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE50R5200W/A3
Near Rockford, MN 55373
Adam
Job Details: 05/20/2022
Unit wasnt heating. Air flow was around 15 mph out side could use a cleaning. Once unit was disassembled found that the heating element was bad. Replaced heating element and now unit is working properly and heating well. Let customer know to get his vents cleaned so it wont stress the new heater.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS617SIW0
Near Rogers, MN 55374
Adam
Job Details: 05/20/2022
Unit was leaking out of front. Customer had put it to clean washer. During the cycle unit filled up about to about 1/4 full of water on the door and then was leaking. Noticed the drain pump wasnt draining well and unit was over flowing with water. Ordered drain pump and rescheduled customer; ordrd 1 5304514775 (Drain pump assembly)
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/20/2022
"There was just a little bit of water that could have been left over from the other day. I ran the dishwasher for 35 minutes and it never leaked. Water is not leaking from the water inlet tower, water valve or from the door seal. I checked everything."
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55405
Nate
Job Details: 05/20/2022
"Evaporator is totally frozen up. Needs the various parts like extra heater, drainage kit, cover, etc, we install to fix this.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYB01
Near Minneapolis, MN 55401
Nate
Job Details: 05/20/2022
"Fresh food warm and Ice built up in back. Found lots of ice built up along drain and the evaporator fan wasnt working. Steamed off the ice, steamed out the drain line, replaced the motor and its running great now. ; pckd up 1 WP2315539 (Evaporator fan motor)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5600XW1
Near Minneapolis, MN 55410
Nate
Job Details: 05/20/2022
"Both water valves leaking. Ordered both valves. Coming back Tuesday to install. Morning works best, preferably earlier if possible.; ordrd 1 W11168740 (Water valve) and 1 W11168743 (Hot water valve)"
We serviced a
MAYTAG RANGE- GAS
Model MGRH865QDB
Near South Saint Paul, MN 55075
Nate
Job Details: 05/20/2022
"Customer smells gas sometimes. Checked gas valve and all gas connections. No leaks. Found a bad bake ignitor though. Replaced that. Customer also said they have been having issues with convection not running. Preheated convection to 350 but never starts running. Tested voltage in the back, board isnt sending voltage to the convection motor. Needs new main PCB (black). ; used 1 5303935066 (FLAT IGNITER) from stock, states that autho needed"
We serviced a
GE WASHER FRONT LOA
Model GFWN1600J0WW
Near Champlin, MN 55316
Adam
Job Details: 05/20/2022
Installed washer hoses like customer requested made sure there was no leaks and reinstalled unit under built in; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Elk River, MN 55330
Matt
Job Details: 05/20/2022
"Customer complaint is, LEAKING, WE REPLACED THE DOOR SEAL, BUT WE ARE STILL GETTING A TON OF WATER LEAKING OUT, We have also noticed a decrease in the quality of the wash lately, things are not coming out as clean. Inspected and found the lower spray arm is cracked. Customer is going to replace it themselves."