Service History 24 - Omega Force Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDTE704DSS0

Near Ramsey, MN 55303

Matt

Job Details: 01/18/2024

"Customer complaint is, CONTROL DOESNT WORK, CANT GET THE UNIT TO TURN ON. Inspected and tested. The control panel is dead and not responding. Theres 120V at the junction box. I removed door and control panel and found the control panel board has corrosion on it. Dishwasher needs a new control panel. Also customer said it was leaking from the door a little puddle. It looks like its coming from the vent from what the customer explained, so he wants me to replace the vent assembly to. Quoted customer $621. to install new control panel and vent assembly. Customer approved repairs. Parts on order. ; ordrng 1 WPW10469574 (DETERGENT CUP (DOUBLE)) and 1 WPW10537425 (USER INTERFACE FOR CONTROL BOARD)"

We serviced a

BLOMBERG++ REFRIGERATOR

Model K60340NU

Near Minneapolis, MN 55401

Nate

Job Details: 01/18/2024

Not cooling. Compressor is running. Fans running. No frost on evaporator. One of the evaporator corners has a bunch of corrosion. Probably needs a leak fixed and recharge. Please call Ty with a quote for fix. ; saved tckt

We serviced a

GE WASHER

Model GTW220ACK7WW

Near St. Cloud, MN 56301

Brandon

Job Details: 01/18/2024

"Customer states the unit doesnt fill with water. Plugged in the wireless tool . Tested the water valves (ok) the unit will not spin or agitate. Has a code F5 Checked and no power is going to the motor. Lid lock is working and the shifter shiftsUnit is in the basement shop with no hot water provided, only cold water provided. ; snapped 2 QuickPics, states that autho needed"

We serviced a

BLOMBERG++ DISHWASHER

Model DWS51502SS

Near Minneapolis, MN 55401

Nate

Job Details: 01/18/2024

Not latching. Needs new latch and micro switch. Quoted for that. Will come back to replace. Got quote approved. ; ordrd 1 1750900300 (Door latch assembly) and 1 1731980500 (Micro switch)

We serviced a

BEKO REFRIGERATOR

Model BFBF2715SS

Near Saint Paul, MN 55108

Nate

Job Details: 01/18/2024

Fresh food and freezer section are room temperature. Took off evaporator panel. No frost. Compressor running. R600. Compressor hot and buzzing. Please contact customer with quote for sealed system work. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Near Saint Paul, MN 55104

Ivan

Job Details: 01/18/2024

"The machine needs a new drain pump due to an F9E1 alarm, and it has been draining intermittently. The customer has approved the repair, and I have already ordered the part from Dey.Part ordered: W11412291 Drain pump.; ordrd 1 W11412291 (Drain pump)"

We serviced a

LG REFRIGERATOR

Model LFXS26973S/10

Near Oak Grove, MN 55303

Matt

Job Details: 01/18/2024

"Customer complaint is, WARM, ERROR CODE CF. Inspected and tested. FF compartment temperature is 38F and freezer is 13F. The sides and between compartment are really hot to the touch. I found a service bulletin for this CF error. Looks like theyve had issues with it. Its a condenser fan error. I pulled refrigerator out and found the condenser fan has failed. Also the water line is copper and its kinked. Quoted customer $462. to install new condenser fan motor and blade and to replace the copper supply line with a flexible stainless hose. Customer approved repairs. Parts on order. Everything is extremely hot behind refrigerator, so I unplugged refrigerator and customer is going to move everything to a different refrigerator. ; ordrng 1 EAU63103302 (MOTOR - A/C, D/C, COOLING, REFRIGERATOR) and 1 ADP73273402 (CONDENSER FAN MOTOR - SEE MOTOR) and 1 48388 (WATER LINE REPLACEMENT)"

We serviced a

LG RANGE

Model LRE3061ST

Near St. Cloud, MN 56303

Brandon

Job Details: 01/18/2024

"Customer stated the unit was not heating correctly, found the fan was not coming on. Was able to get the fan to turn on and the unit heat up correctly. Customer approved the fan repair. ; ordrd 1 MDG62162805 (Fan) and 1 EAU61865302 (Fan)"

We serviced a

GE WASHER

Model GCWP1800D0WW

Near Plymouth, MN 55446

Phillip

Job Details: 01/18/2024

Today I replaced the motor only and did not install the lid switch. The washer washes and spins good now.

We serviced a

KENMORE WASHER

Model 110.25862400

Near Maple Grove, MN 55369

Matt

Job Details: 01/18/2024

"Customer complaint is, INTERMITELY WONT START FOR THE PAST 9 YRS. Customer said its not spinning sometimes. I put it on a spin and it spun perfectly. I filled, agitated, drained and spun washer 2 different times and it worked perfectly. Washer is working great while testing."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Big Lake, MN 55309

Brandon

Job Details: 01/18/2024

"Returned with the parts, installed the new filter cycled and tested for leaks, found no issues, install new spray arms."

We serviced a

SPEED QUEEN DRYER STACKED++

Model ATGE9AGP113TW01

Near Minneapolis, MN 55403

Nate

Job Details: 01/18/2024

"Dryer continually runs. Found a bad relay on the control board. Gave the customer a few options including ordering a new board, they opted to do the on-site board repair. Did repair and it is working great.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Minneapolis, MN 55412

Phillip

Job Details: 01/18/2024

"The dishwasher does not fill with water. I first checked the float, and the float was working fine. I started the dishwasher and the water valve buzzes. I removed the dishwasher line from the valve and put the end of the hose in a Tupperware container and turned the water back on. Im getting no water coming out of the customers water supply line. Its very cold under the dishwasher so advise the customer. The line is probably frozen And the dishwasher is fine. Advise the customer to put a space heater or fan near the dishwasher so he warms up the waterline."

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Ramsey, MN 55303

Matt

Job Details: 01/18/2024

"Customer complaint is, NO WATER. Inspected and tested. Nothing on the display is working. Found the display was locked. I unlocked it and now the dispenser is working, but still no water coming out. I found its shut off underneath the sink. Its a plastic valve and I couldnt get it to turn, so customer is going to try and get it."

We serviced a

KENMORE WASHER

Model 47081600

Near Saint Paul, MN 55119

Ivan

Job Details: 01/18/2024

"Installed a new drain pump, tested wash and drain cycles, and everything is working fine. No more issues.

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near St. Cloud, MN 56304

Brandon

Job Details: 01/18/2024

The dryer was making noise.Removed the covers and found metal debris rubbing on the drum. Put cover back on and noise went away

We serviced a

LG WASHER

Model WM3370HWA

Near Chanhassen, MN 55317

Adam

Job Details: 01/18/2024

Customers complaint is leaking out the back of the unit remove the top of the unit and inspected. Found a hose undone from the drain hose to a little valve that goes to the basket tested unit was unhooked found that went in the drain it would leak from that hose re-hooked up hose test multiple time never fall off and it is working properly showed customer where it was that if you wanted wanted to know so if happened again

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KB3

Near Chaska, MN 55318

Adam

Job Details: 01/18/2024

Installed ice maker from last diagnosis. Once installed put in harvest. Went through harvest mode and filled with water.

We serviced a

KENMORE RANGE

Model 790.96623701

Near Blaine, MN 55449

Phillip

Job Details: 01/18/2024

Today I replaced the main board and tested the oven. The oven is heating up fast and all the burners work.

We serviced a

MAYTAG DRYER

Model MGDE300VW1

Near Saint Paul, MN 55104

Nate

Job Details: 01/18/2024

"Lots of condensation inside dryer, and it glitches and randomly stops, even on timed dry. I disconnected the vent, 24 mph airflow coming out of the dryer. Running it with vent disconnected, I took temps and it runs at a peak of 192 when it cycles. 102 on the low end. With vent connected, 225 on high end. I took dryer apart, cleaned a bunch of lint out of the dryer and blower wheel. Customer has 5 elbows on their vent. They will redo the vent so its shorter with less elbows."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28T5021SG/AA

Near Chaska, MN 55318

Adam

Job Details: 01/18/2024

Installed new evaporator cover with fan motor from last diagnosis. Once installed tested make sure it was Working properly. Unit is working great.

We serviced a

BEKO RANGE

Model PRGR34550SS

Near Saint Paul, MN 55116

Ivan

Job Details: 01/18/2024

"The customer complained that the oven would not heat up at all. After checking the igniter, I found that it was not responding, registering 0 amps. After replacing it with a new igniter, the oven now works great and heats up quickly."

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Brooklyn Park, MN 55444

Phillip

Job Details: 01/18/2024

Water is leaking from the dispenser drawer. Per the service bulletin instructions I replaced the drawer and dispenser assembly. I ran a test and there is no leaking.

We serviced a

MAGIC CHEF COOKTOP++

Model 6241RB

Near Saint Paul, MN 55130

Nate

Job Details: 01/17/2024

Cook top sometimes will have all orange flames. They dont have a humidifier. They do burn scented candles. I inspected the burners and theyre good. Advised customer to try opening windows next time that happens to see if flames gradually turn blue. Nothing to fix on this.

We serviced a

LG DRYER STACKED++

Model DLGX3701W

Near Minneapolis, MN 55410

Phillip

Job Details: 01/17/2024

The dryer starts and has power but when start is pressed nothing happen. I took the dryer and apart and tested the blower thermostat. I found the blower thermostat was bad/open. I quoted for the repair and then replaced the thermostat fuse. I started the dryer on a time dry high heat. The dryer heats up quickly and the top high heat is 202. I removed the duct and it was about the same. There appears to no air flow restriction.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Otsego, MN 55362

Brandon

Job Details: 01/17/2024

"Customer states the boil is not working, the bake works no broil. Cycled and tested the broil started fairly fast when turn on broil, tried cleaning between the broil tube and the igniter, started fine several times. One time it struggled changed the igniter and tried several more times had no issue"

We serviced a

MAYTAG DRYER

Model PYG2300AWW

Near Champlin, MN 55316

Matt

Job Details: 01/17/2024

"Customer complaint is, RUNS FOREVER ON AUTO DRY. TIMED DRY OK. Inspected and tested. Heat is climbing really slowly and only got to the 130s after running for 20 minutes. With vent disconnected its no better. Airflow on back of dryer is 30mph. The problem is with the heat not getting hot enough to cycle off. I removed the front panel and watched the flame for 5 seconds and it looked normal. This could be a gas pressure or valve issue, but not completely sure. Customer is going to check the gas pressure at the valve and will let us know what he finds."

We serviced a

LG REFRIGERATOR

Model LMXC23746S/01

Near Minneapolis, MN 55406

Phillip

Job Details: 01/17/2024

Noise was coming from the freezer. I found frost building up around the ice maker fan. I test the fan and it does work. I removed the freezer cover and defrosted the ice build up. I advised the customer that this can happen.

We serviced a

LG DRYER

Model DLGX4271W

Near Eagan, MN 55123

Nate

Job Details: 01/17/2024

Installed new lint screen assembly. Old one was broken. Works great now.

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55409

Nate

Job Details: 01/17/2024

Replaced board and icemaker. Ran icemaker through test cycle.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TE4

Near Saint Michael, MN 55376

Matt

Job Details: 01/17/2024

"Customer complaint is, NOT MAKING ICE OR DISPENSING WATER. Customer has a reverse osmosis system and they checked it out and theres water to the refrigerator. Customer has also never replaced the water filter in over 3 years. Inspected and tested. Theres just a trickle of water coming from the dispenser. I removed the incoming water line to the filter housing and theres water to there, but nothing past the filter housing. Its either a bad filter, or housing. I installed the new filter and water is coming in a little better, but not great. Installed new filter housing and now theres a steady stream, but its still not great pressure. I think thats the best its going to be with the reverse osmosis system thats in the basement. I offered to bypass the filter and housing to see if its any better and customer approved. I bypassed filter housing and now theres a bigger steady stream. Its as good as its going to be with a reverse osmosis system. Customer was good with leaving it bypassed.

We serviced a

KENMORE DRYER STACKED++

Model 110.88752793

Near Minneapolis, MN 55438

Adam

Job Details: 01/17/2024

"Tenants complaint is unit not heating anymore will tumble just no heat. Verified complaint was tumbling, but no heat unit is in a tight closet in the bathroom. Im able to pull it out far enough hop in the shower and sneak behind the unit after I remove the door off the closet. Disassembled unit and found a bad thermal fuse. Quoted homeowner for a new one once they approved and installed new part. Tested working properly now units working great

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Minneapolis, MN 55406

Phillip

Job Details: 01/17/2024

The compliant was the washer would not spin. I checked for fault codes and the only fault code was for long fill. I verified the hot and cold both have good water pressure. I found the drain hose was laying on the ground and water was drawing into the floor drain. I put the hose back in the sink and then tested the washer. The washer is working good and spins just fine.

We serviced a

MAYTAG WASHER

Model MVWB300WQ1

Near Minneapolis, MN 55431

Adam

Job Details: 01/17/2024

Customers complaint getting a LD error code. Which is for a long drain. Filled unit full of water and put unit in drain. Unit has a great drain pressure. Removed pump cleaned some dog hair off the propeller. Reassembled tested works good. Cant find any issue at this time. Went through test mode made sure everything else is working properly. Customer said when it gives the error there is water sitting. Quoted for new drain pump. Customer is going to test after I cleaned it and let us know

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW2

Near Saint Michael, MN 55376

Matt

Job Details: 01/17/2024

"Customer complaint is, DURING THE SPIN CYCLE OF A STANDARD LOAD OF WASH, MY WASHER STARTED MAKING A LOUD KNOCKING SOUND. Customer found a broken bolt in the washer. Inspected and tested. The inner drum is loose. I removed the agitator and 2 of the 6 bolts are broken off and the others are loose. I removed inner tub and the outer tub is cut up from the inner tub rubbing on it and theres holes in it. The tub ring is also cut up and broken. Washer needs a new outer tub, inner tub, tub ring, inner tub plate and transmission because the bolts are broken off in the plate thats attached to the transmission. They sent the customer 4 suspension rods that need to be returned. ; saved tckt"

We serviced a

GE DRYER

Model GFV40ESCM0WW

Near St. Cloud, MN 56304

Brandon

Job Details: 01/17/2024

"Customer states the unit is not dryingRemoved the covers and found the blower wheel full of debris. The outlet thermistors needs to be replaced. The blower motor is loose, the grommets that hold the motor on are all worn out causing the motor to be loose WE4M391 thermistorMotor plate WE03X27474 ; snapped 3 QuickPics, states that autho needed"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2574DEM02

Near Maple Grove, MN 55311

Matt

Job Details: 01/17/2024

"Customer complaint is, GASKET RIPPED AND DISPENSOR NOT WORKING PROPERLY. Inspected and tested. FF compartment is 39F and freezer is -2F. The left FF door is leaning into the right one and has scratched it and damaged the gaskets. I removed left hinge cover and the bracket thats embedded into the refrigerator foam that the top hinge attaches to is loose causing the door to shift. This is not a replaceable part as it is part of the casing. Theres no adjustment that I can make to fix this. Both door gaskets are ripped now in the center by the mullion. I dont think it makes sense to replace the gaskets with the door like this. I took a video of the part that is moving if theres any questions. I called and left a message with the customer. ; saved tckt"

We serviced a

WHIRLPOOL LAUNDRY CENTER++

Model LT7000XTN0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/17/2024

"Tenant complained unit is leaking. Its a small amount but its still leaking a small mount under the washer. Ran unit multiple times removed the front of the unit and found it. Its leaking from the basket itself cracked right where the bracket was not hold the spring in that broke tub is saying its NLA. Can we double check and let the owner know3349291 tub; snapped 1 QuickPics, states that autho needed"

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW2

Near Minneapolis, MN 55407

Phillip

Job Details: 01/17/2024

"The washer makes a loud whine noise when the motor ramps up to a spin. I removed the belt and ran the motor on a spin. The motor is definitely bad. When I pulled the washer out the water supply hoses started to leak. ; used 1 6FT-SSFH-2 () from stock, ordrd 1 5304515226 (MOTOR ASSM)"

We serviced a

LG REFRIGERATOR

Model LRFXS2503S/00

Near Edina, MN 55439

Nate

Job Details: 01/17/2024

"Icemaker broke. Needs new icemaker assembly. Ordered, coming back on Monday to install. Will apply $129 trip charge towards this repair. ; ordrd 1 AEQ72910414 (LG Icemaker)"

We serviced a

LG REFRIGERATOR

Model LFX28978ST/01

Near Monticello, MN 55362

Brandon

Job Details: 01/17/2024

"Customer stated the ice maker was not working.Checked and found the ice in the drawer was melted. All the food in the freezer was melting. Removed the drawer and door, found the unit has a seal system issue, unit was not cooling. Could feel the compressor running and there was an amp draw. Customer would like a price on repair to decide if it worth repairing or replacing the unit. Informed customer that a sealed system diagnosis would need to be done to figure out why the unit is not cooling ; snapped 2 QuickPics, states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA45H7000AW/A2 03

Near Edina, MN 55439

Nate

Job Details: 01/17/2024

Washer is a part of a national recall for due to risk of impact injuries. I verified this with consumer reports via the model and serial. Customer will contact Samsung. Please email receipt with these notes to customer asap. ; O-emld tckt

We serviced a

THERMADOR++ RANGE

Model PRSG366S

Near Minneapolis, MN 55414

Phillip

Job Details: 01/17/2024

"The complaint is the back left burner does not work, both burners on the right side do not work and the oven smells like gas when bake is on. I found the bake ignitor is weak only drawing 2.70 amps. The micro switch for the back right burner is broken. The switch board for the back left burner is bad. I removed the front right burner electrode and cleaned it. The front right burner now works. It will need one micro burner switch. The bake ignitor and the switch board for the left rear burner. I added pics. Please get parts and contact the customer. I think this is on of the parts I need, meter 20-01-872; snapped 3 QuickPics, states that autho needed"

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Corcoran, MN 55340

Matt

Job Details: 01/17/2024

"Customer complaint is, AE ERROR CODE. Inspected and tested. Theres water in the pan underneath tripping the float. I removed water and started dishwasher and watched it run for about 30 minutes and it never leaked. Its probably a soap suds issue causing it to leak from the door, but cant confirm because its not leaking while testing."

We serviced a

SAMSUNG DRYER

Model DC50K8690EV/A3

Near Sartell, MN 56377

Brandon

Job Details: 01/17/2024

"Customer stated the unit would turn on just not spin.Removed the cover and found the belt was off, removed the drum found the idler pulley had locked up and melted the pulley. Customer approved the repair. Installed new idler pulley assembly, reassembled, cycled and tested dryer working as it should"

We serviced a

KENMORE REFRIGERATOR

Model 596.69872991

Near Minneapolis, MN 55418

Nate

Job Details: 01/17/2024

Stopped cooling. I ended up finding they had accidentally turned off the fridge at the control in the freezer. I turned it back on and it immediately started cooling. Everything running great now.

We serviced a

LG DRYER

Model DLE1101W

Near Sauk Rapids, MN 56379

Brandon

Job Details: 01/17/2024

"Returned with parts, removed the covers installed the parts. Put covers back on, cycled and tested the unit."

We serviced a

KENMORE WASHER

Model 41162410

Near Eden Prairie, MN 55346

Adam

Job Details: 01/17/2024

"Customers complaint is not draining. This was a stack unit. Customer had dryer removed from the top. Also on arrival customer had it tipped back filter out of it and was trying to get it so it would drain. I found that the drain pump was bad. The propeller is actually meant to the side colted for a new drain pump. Customer approved installed new drain pump, reassembled washer customer will reassemble dryer and everything he took off.

We serviced a

ASKO++ DRYER

Model 10773110

Near Minneapolis, MN 55403

Phillip

Job Details: 01/17/2024

"I replaced the dryer drum belt. When I ran it, it started to make a tumbling noise. I took it apart again and found the left roller was loose and not sitting straight. I moved it straight under the drum. I ran it for a while and its working great."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near New Brighton, MN 55112

Nate

Job Details: 01/17/2024

Water leaked from dishwasher after sump assembly was installed. Went through floor and caused flooring in kitchen to bow up. Went through ceiling in basement. Upon inspection realized there was a 1 by 1/8 section of plastic missing from housing where drain pump connects. This allowed water to start leaking through at some point. I uninstalled sump assembly and installed new one. No leaks.

We serviced a

SPEED QUEEN WASHER

Model AW43RSN115TW01/TR300

Near Minneapolis, MN 55403

Phillip

Job Details: 01/17/2024

The customer complaint is the washer is full of water. It will not drain. He said it also does not fill with hot water. I called Techline to help me run through the diagnostics. He told me to move the dip switch number five and then we ran diagnostics. The washer drains and spins perfectly fine. And then I ran a heavy duty cycle with hot water and it does fill with hot water. The Techline tech said to make sure to use heavy duty and not normal Eco on normal Eco. It will not fill with hot water even if its selected. The tech line technician also thinks there might be an issue with the washer losing voltage. advised customer that if it happens again to dont touch it and just call us right away.

We serviced a

GE WALL OVEN++

Model SGRP20BEJ2BB

Near Saint Paul, MN 55130

Nate

Job Details: 01/17/2024

"They smell gas after oven preheats sometimes. I put it on bake. The igniter glowed a soft glow, not bright. Not all of igniter glowing either. Replaced igniter.Took 3 minutes to heat to 350.

We serviced a

WHIRLPOOL DRYER

Model LEN2000KQ1

Near Maple Grove, MN 55369

Matt

Job Details: 01/17/2024

"Customer complaint is, NOT DRYING, HAVING TO RUN A SMALL LOAD 2 OR 3 CYCLES TO DRY. Inspected and tested. Started dryer on a timed dry high heat cycle and dryer is heating and cycling between 250F and 135F with vent connected. I disconnected vent and now its cycling between 205F and 125F and airflow on back of dryer is 39mph. Airflow on outside of house is 21mph. The problem is with the vent. Tenant is going to replace the vent and outside cover."

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW8410SW02

Near Excelsior, MN 55331

Adam

Job Details: 01/17/2024

Installed parts from last diagnosis once installed tested is working great there was a good amount of suds in the unit.

We serviced a

LG REFRIGERATOR

Model LFXS26973S/01

Near Elk River, MN 55330

Matt

Job Details: 01/16/2024

"Customer complaint is, THERE IS A FOUL ODOR COMING FROM THE BACK OF THE FRIDGE. THE SMELL SEEMS TO DISSIPATE WHEN WE UNPLUG. Customer said it smells like a dead animal behind the refrigerator. Inspected and tested. I dont smell anything off, but customer still does. I pulled refrigerator out and removed compressor compartment cover and everything looks good. I inspected all the way around refrigerator and cant find anything that would cause a smell."

We serviced a

GE DRYER

Model DJXR433EG6WW

Near Minneapolis, MN 55446

Phillip

Job Details: 01/16/2024

The start switch was broken on the panel. The back side of the panel is broken. I installed the new arcade switch. The start button works good.

We serviced a

LG WASHER

Model WT7500CW

Near Minnetonka, MN 55305

Adam

Job Details: 01/16/2024

"Customers complaint is after they came back from vacation and a few weeks of laundry. The smell came and has been there since theyve tried vinegar and bleach washes but still no luck. On arrival, I definitely could smell a vinegar in the stinky musk smell from waters, stinking kind of moldy musky smell Like it was sitting for a while. First thing I did was remove the agitator cleaned out all the gunk underneath. It wasnt too bad at all. Also shined the light at the tub to see if I could see any nasty mold or anything everything looked really clean removed drain pump found some gunk in there, clean that all out reassembled went through test mode. Made sure everything was working properly, customer had a sink right next to faucet and a spray hose sprayed the side of the basket all down, cleaned it as best I could, and let customer know to go get a couple of cleaning tablets and run two cycles according to the directions and then do a load of laundrylike towels and see how it is if it still smells do two more of them and then let us know if it still smells from that point.

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Osseo, MN 55369

Matt

Job Details: 01/16/2024

"Customer complaint is, LF ERROR APPEARS. Inspected and tested. Theres a stored F8E1/LF error. I put washer into test mode and both hot and cold valves are filling good and its agitating, draining and spinning great. I tried filling again and now the cold water valve isnt filling. I removed control panel and the cold water valve is getting 120V but not filling. The valve has failed. Customer approved repairs. After removing the valve I found the cold water solenoid is cracked and the filter is plugged with that gritty brown stuff that comes from the water softener. Installed new water valve and tested. Washer is working great. Washer is now fixed.

We serviced a

LG RANGE

Model LREL6323S.FSTLLGA

Near Monticello, MN 55362

Brandon

Job Details: 01/16/2024

"Returned with the part, installed cycled and tested burner now works on both settings."

We serviced a

SAMSUNG WASHER

Model WF42H5200AP/A2

Near Osseo, MN 55311

Matt

Job Details: 01/16/2024

"Customer complaint is, LEAKING WATER OUT THE BOTTOM. Inspected and tested. Customer said it gave a d5 error, so she cleaned the filter and now its leaking worse. I found the filter wasnt screwed in all the way. I put filter in all the way and filled, agitated, drained and spun washer 3 times and it never leaked. Washer is not leaking while testing."

We serviced a

BEKO REFRIGERATOR

Model BFFD362288

Near Minneapolis, MN 55410

Nate

Job Details: 01/16/2024

Replaced bad inverter board. Now compressor is running. Told customer 24 hours to get all the way down to temp.

We serviced a

GE DRYER

Model GTD42GASJ3WW

Near Becker, MN 55308

Brandon

Job Details: 01/16/2024

"Customer stated that the door was switched and now the unit has issues starting sometimes. Found the door would bind when almost closed. Removed the door and found a screw on the door hing that was sticking out, removed the screw and put it back in the door straight. Re installed door. Adjusted the hinges. Door does not bind. Cycled and tested the door switch about 10 times. Found no issue with that at the time.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Minneapolis, MN 55410

Nate

Job Details: 01/16/2024

Replaced bad water valve. Now both hot and cold work great. I put it through service mode and everything works now.

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMO1611LS

Near Minneapolis, MN 55419

Nate

Job Details: 01/16/2024

"Timer counts down, but doesnt run. Found a bad micro switch. Replaced all 3. Built in microwave. Works great now.

We serviced a

SAMSUNG RANGE

Model NX58K3310SB/AA

Near Bloomington, MN 55420

Nate

Job Details: 01/16/2024

"Taking a long time to pre heat, or doesnt preheat at all. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 350 within 10 minutes.

We serviced a

SAMSUNG WASHER

Model WF45H6300AG/A2

Near Saint Paul, MN 55106

Ivan

Job Details: 01/16/2024

"During the visit, I found out that the drain pump was shorted out. I had the part on hand. After receiving approval, I installed the new drain pump, performed a cycle test, and everything is working great with no issues

We serviced a

BEKO DISHWASHER

Model DDT38532XIH

Near Burnsville, MN 55306

Nate

Job Details: 01/16/2024

"Wash arm hasnt been spinning. Filter cover was not fully snapped into filter cylinder. The filter was not all the way down because of this, not allowing the spray arm to spin. I snapped the green filter cover back into place, set the filter assembly back into the sump, and then ran the dishwasher to make sure everything operates well, which it does. It drains, fills, circulates well."

We serviced a

GE DISHWASHER

Model PDT715SYN5FS

Near Corcoran, MN 55340

Matt

Job Details: 01/16/2024

"Customer complaint is, FTD ERROR CODE. Inspected and tested. Theres standing water in the bottom of the dishwasher when I got here. I canceled and drained and nothing happened. I removed bottom toe kick panel and the drain pump is humming, but not pumping water. I tapped on it and it came on and drained completely. I started a cycle and its draining now. Dishwasher needs a new drain pump. Customer approved repair. Installed new drain pump and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

LG DRYER

Model CLGX4271W

Near Farmington, MN 55024

Nate

Job Details: 01/16/2024

"Has been running loud lately. Found a bad belt and two bad rollers. Replaced, cleaned and oiled up shafts, replaced belt and rollers, and vacuumed out dryer. Runs great now."

We serviced a

LG DRYER

Model DLGX5171W

Near Saint Paul, MN 55123

Nate

Job Details: 01/16/2024

"Taking a long time to dry clothes, and not much heat. I took temp readings. It gets to 125 and then the heat cuts out. I pulled the dryer out and took a reading with the vent disconnected, and it cycles up to 210 now consistently. I put my arm in the vent and pulled out a cups worth of lint, but not enough to cause a restriction. Also cleaned the lint out of the vent coming out the back of the dryer. They have a venting issue. It vents to the roof. They will have someone come out to clean the vent."

We serviced a

SPEED QUEEN DRYER

Model ADE4BRGS177TW01

Near Saint Michael, MN 55376

Matt

Job Details: 01/16/2024

"Customer complaint is, RAN ALL NIGHT. Customer said they had it on sensor cycle, not timed. Inspected and tested. Found the vent is not hooked up behind the dryer. With vent disconnected, the heat is cycling between 145F and 110F and airflow is 35mph on back of dryer. With vent hooked up its cycling the same. I called Techline and he said that if these timers get turned counter clockwise the contacts can stick and the timer doesnt advance. He said you can only turn these timers clockwise. We checked the timer and it was advancing when it was getting 240V. I advised customer that the timer can only be turned clockwise."

We serviced a

LG REFRIGERATOR

Model LFXC24796S/00

Near Eden Prairie, MN 55347

Adam

Job Details: 01/16/2024

Customer complaint is unit not cooling. It got warm within 24 hours. He had unit already pulled out and back cover off. He said compressor was running. Refrigerator was unplugged on arrival. Took static pressure got around 48 psi. Turn unit on like cool compressor. Never really did anything but was running needs a new compressor. Cut all old compressor. Installed new compressor and filter dryer. Pressurize test for leaks. No leaks vacuumed under 300 ?m held vacuum for 15 minutes filled with the correct amount of Freon. Unit is now cooling properly.

We serviced a

GE MICROWAVE

Model JVM3670BF10

Near Prior Lake, MN 55372

Adam

Job Details: 01/16/2024

"Complaint is sometimes the turntables working sometimes its not sometimes its heating sometimes its not. Verified complaint open the door to turntable and everything stopped light came on, but could hear the fan going sounded like it might be a bad door switch this assembled with unit still mounted to cabinet. Found that one of the micro door switches were bad. replaced all three tested and now its working properly.

We serviced a

SAMSUNG RANGE

Model NE58F9710WS/AA

Near Becker, MN 55308

Brandon

Job Details: 01/16/2024

Customer stated the unit was loud when the oven was on.cycled tested found the lower fan motor is what is loud. Unplugged the fan and element around the fan so customer could use the oven. Customer approved the repair ordered the part; ordrd 1 DG96-00110E (Fan)

We serviced a

FISHER PAYKEL++ DISHWASHER

Model DD603I

Near Plymouth, MN 55447

Phillip

Job Details: 01/16/2024

"Water is leaking out from the upper drawer soap dispenser. That water leaking down has damaged and corroded the wires to both soap dispensers. The water leaking down has also damaged the lower main control and the front display control. The lower dishwasher display is very dim and the lock light flashes repeatedly. I need a small control that sits under the main control. I could not find the part on parts page. I added a picture of me pointing at it. I also need the harness that goes from the dispenser to the main control. I need 2 of them. I also have a picture of me pointing at the yellow and white wire harness. I need to dispensers, 2 dispenser harnesses, one control for the lower dishwasher and one display controller that sits just right under the main control. I also found all for push pins are broken and the underside drawer cover is broken on the upper drawer. Need 4 total push pins 525010Dispenser 526860 (2) need 2 1 controller 528080USPCover 525956 just 1 Lower dishwasher display 526618P; saved tckt"

We serviced a

GE WASHER

Model GFW148SSM0WW

Near Buffalo, MN 55313

Brandon

Job Details: 01/16/2024

"Customer states the unit is leaking from the front, found a chunk of the rubber boot missing. Needs part# WH08X28371; snapped 2 QuickPics, states that autho needed"

We serviced a

LG RANGE

Model LREL6323S/01

Near Minneapolis, MN 55429

Phillip

Job Details: 01/16/2024

The complaint is the outer ring of the front left. Burner is not working. I pulled the top off and tested the burner. I found the outer ring is bad. I open the box that I got that had the new burner element and switch in it. I removed the new burner from the bubble wrap package and found its very badly damaged. I now have to order another burner and come back. ; ordrd 1 MEE62385201 (Left burner)

We serviced a

SPEED QUEEN DRYER

Model ADG3SRGS115TW01

Near Big Lake, MN 55309

Brandon

Job Details: 01/16/2024

Customer stated the unit did not turn on would just buzz when the start button was pushed. Removed the covers and checked to make sure the belt was on (ok) removed the front and left door switch hooked up. Started unit it buzzed me gave the drum a push and the unit started. It started every time after. Made sure the blower wheel had nothing stuck on it. ; ordrd 1 D511629P (Motor) and 1 D510139P (Blower fan)

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Minneapolis, MN 55422

Phillip

Job Details: 01/16/2024

The washer will snot spin or wash right. I checked for fault codes and found one. F7-e1I tipped the washer back and found the motor capacitor blew up. I checked the motor and it tested good. It needs the capacitor. I quoted the customer and will order the part. ; ordrd 1 W10804664 (Motor capacitor)

We serviced a

GE DISHWASHER

Model GDF511PGR5WW

Near Big Lake, MN 55309

Brandon

Job Details: 01/16/2024

"Customer stated the racks are full of black mold. Checked the unit out, found the racks have discoloration, customer has tried to clean the racks with dishwasher cleaner, I tried to cleaned off with rubbing alcohol and rags. The discoloration would not come off. Customer would like new wash racks. Lower rack WD28X26099Upper rack WD28X30219; snapped 5 QuickPics, states that autho needed"

We serviced a

SPEED QUEEN WASHER

Model AWNE9SN116TW01

Near Minneapolis, MN 55430

Phillip

Job Details: 01/16/2024

When the washer spins it makes a loud scraping noise. I found the basket moves loosely back and forth. I removed the agitator and basket. The lower hub moves loosely. The lower half of the washer will need to be rebuilt. I want to order all the bearing and shaft parts. Please allow 3 hours. 39253 bearing assembly 28944RP Lower bearing 204901 drive shaft766P3A hub and seal 200996P sealant 205061 drive bell seal; states that autho needed

We serviced a

KENMORE RANGE

Model 790.96623701

Near Blaine, MN 55449

Phillip

Job Details: 01/16/2024

The compliant is the oven will not bake and takes a long time to preheat. I pulled the range out on the pad and removed the upper cover. I found the bake and broil terminals are shorted on the board. Its not repairable and needs a new relay control board. I created an estimate and called the landlord. He gave me the approval so I will order the board control. ; ordrd 1 316462855 (BOARD - RELAY)

We serviced a

KENMORE DRYER

Model 11085862400

Near Hugo, MN 55038

Ivan

Job Details: 01/16/2024

"The fuses were shorted out, and the thermostat will need a new set. I will place an order and return. Additionally, I noticed that the vent was severely clogged, and it will need to be cleaned before my arrival in order to fix the unit correctly. The cause of the blown fuses may be attributed to the clogged vent, leading to overheating.; saved tckt"

We serviced a

KENMORE WASHER

Model 47081600

Near Saint Paul, MN 55119

Ivan

Job Details: 01/16/2024

"During the visit, I discovered that the motor pump is damaged. I informed the customer about the need for a replacement part, and she approved the repair.; schdld next appmnt for 1/18 THU !"

We serviced a

DACOR++ WALL OVEN++

Model ECS130SCH

Near Minnetonka, MN 55345

Adam

Job Details: 01/16/2024

"Customer complaint that is baked not working everything else working properly tested big element. That is good. He just replaced it removed display board to get to control board checked from line one and line 2 going to the element. I have continuity so I know theres nothing broken wires or anything like thatnext head customer turn breaker back on and tested the bake cycle only getting 120 volts . found one the relays bad I have no way of repairing this control board unfortunately will need a new one. Quoted for new board and rescheduled ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 DE81-09179A (Board)"

We serviced a

GE DISHWASHER

Model GDT605PSM6SS

Near Eden Prairie, MN 55344

Adam

Job Details: 01/16/2024

"Installed new parts from last diagnosis started with the drain holes make sure that was working properly without leaks. Everything is draining and working properly now on that end went to install a new display board trim once installed ended up snapping one of the clips on it will need our new display trim, ordered and rescheduled.; schdld next appmnt for 1/23 TUE !"

We serviced a

SPEED QUEEN WASHER

Model AWN412SP111TW01

Near Minneapolis, MN 55438

Adam

Job Details: 01/15/2024

Customers complaint the agitater cap came off when removing laundry out of washer and couldnt get it snapped in. Inspect cap make sure nothing was broken. It just clips in. Showed customer how to reinstall just in case it happens again

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Plymouth, MN 55446

Phillip

Job Details: 01/15/2024

The defrost heater was bad. I defrosted 80 percent of the evaporator and then replaced the heater. I advised the customer to give it a couple days to cool better.

We serviced a

LG REFRIGERATOR

Model LRSXC2306S/00

Near Roseville, MN 55113

Ivan

Job Details: 01/15/2024

Installed a brand new water supply and tested the appliance works great .

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Maple Grove, MN 55369

Phillip

Job Details: 01/15/2024

The complaint is when the lower gas oven starts there is flames ans smoke coming out. Before I started the oven I removed the bottom oven cover. I found 2 melted toy cars and a butter knife near the burner. I removed the 2 toy cars and butter knife. I started the lower oven and its not smoking.

We serviced a

SAMSUNG DRYER

Model DVE45T6000W/A3

Near Minneapolis, MN 55412

Phillip

Job Details: 01/15/2024

The dryer does not heat at all. I too the dryer apart and tested the heating element. The dryer heater is bad. I replaced the heater. I tested on time dry and now it heats up good.

We serviced a

SAMSUNG WASHER

Model WF210ANW XAA

Near Shakopee, MN 55379

Adam

Job Details: 01/15/2024

Installed drain pump from last diagnosis. Once installed test unit multiple times for leaks and drains properly. Unit is draining now properly and no leaks

We serviced a

GE RANGE

Model JB640SR5SS

Near Maple Grove, MN 55369

Matt

Job Details: 01/15/2024

"Customer complaint is, 2 BURNERS WONT TURN OFF AT FIRST, TOP OF CONVECTION IS COMING OFF. Inspected and tested. The burner on light is on all the time. I turned on all the burners and they came on. The front left burner I cant get to shut off and had to unplug range. The front left burner switch has failed. Also one of the other switches has failed and thats why the light is staying on. Installed new front left burner switch, and both rear switches before the burner on light stayed off. Tested and burners are working great. Range is now fixed."

We serviced a

GE ICEMAKER++

Model UCC15NJBII

Near Edina, MN 55435

Nate

Job Details: 01/15/2024

Did a full descaling and cleaning of the icemaker. Nice and clean now.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA

Near Eagan, MN 55123

Nate

Job Details: 01/15/2024

Replaced door wire harness and cover. Now it runs great with no error.

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Osseo, MN 55311

Matt

Job Details: 01/15/2024

"Customer complaint is, FREEZING ON THE BOTTOM, THE BACK IS COVERED IN ICE. Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I tried removing the FF evaporator cover and its still frozen behind and the foam broke taking it apart. The defrost drain is plugged. I defrosted evaporator and cleaned out drain and installed new drain kit. Tested and the heater is not coming on. The bimetal has failed. Installed new bimetal, defrost sensor and evaporator cover. Tested and refrigerator is working great. Refrigerator is now fixed."

We serviced a

GE MICROWAVE

Model pvm2170SR1SS

Near Rogers, MN 55374

Matt

Job Details: 01/15/2024

"Customer complaint is, MICROWAVE HAS POWER TO LIGHTING, FAN AND CONTROL PANEL, HOWEVER WON'T START WHEN WE PUSH START. Inspected and tested. Found the bottom door switch has failed. Customer approved repairs. Installed 3 new door switches and tested. Microwave is working great. Microwave is now fixed.

We serviced a

KENMORE WASHER

Model 11026914690

Near Minneapolis, MN 55406

Nate

Job Details: 01/15/2024

"Not spinning or agitating. I found a broken lid switch. Replaced it with a new one, and now it runs great. Fills, agitates and spins and drains.

We serviced a

WHIRLPOOL WASHER

Model CED9160GW2

Near Minneapolis, MN 55414

Nate

Job Details: 01/15/2024

"Out of order scrolling across screen. I checked and it had an F27 error which is for overfilling. Water valves are good. Took off cover and checked pressure sensor line which isnt kinked. I then took apart user interface and did a reset of it from behind control board. Then ran it on a cotton/whites cycle and it runs great. There were a lot of detergent suds so I put a little bit of oil in it to get rid of suds, which it did. It runs great now."

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Saint Michael, MN 55376

Matt

Job Details: 01/15/2024

"Customer complaint is, SUPER LOUD WHEN SPINNING. Inspected and tested. Washer sounds like a jet engine when spinning and is leaking water on the floor. Washer needs a new gearcase, new spaner nut and a new slider. Installed new gearcase, slider and spaner nut and tested. Washer is working great. Washer is now fixed."