Service History 24

We serviced a
KENMORE WASHER TOP LOAD
Model 110.268525
Near Otsego, MN 55301
Phil
Job Details: 06/28/2021
"The washer will fill with water but won't do anything else. The hinge on the left side is tight, seems like is is a lid switch issue. We stock the lid switch- WP8318084 (by FW)"
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF6000FS1
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
Found that the washer motor runs but then stops and time just counts down. MCU bad and door latch plastic is broke. Ordering parts and rescheduling.; ordrd 1 131763256 (Door lock) and 1 134743500 (MCU)
We serviced a
GE WALL OVEN- ELECT
Model JTP18WA1WW
Near Minneapolis, MN 55408
Phil
Job Details: 06/28/2021
The oven is getting an F1 and F2 error codes. The convection fan also does nto work. The codes first came up during a clean cycle. It appears on of the microswitches on the door lock mechanism failed. I also ordered the convection fan motor. (by FW)
We serviced a
AMANA WALL OVEN- ELECT
Model aocs3040ss
Near Minneapolis, MN 55437
Phil
Job Details: 06/28/2021
The Oven light does not turn on when they open the oven door or push the light button on the touchpad. The unit does beep when they push the button so the touchpad is good. It needs a new socket or a new main board. (by FW)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JS3
Near Minneapolis, MN 55417
Phil
Job Details: 06/28/2021
The fridge is not making any ice and the customer said it has a loud noise coming from the icemaker area. I suspect this unit has the iceball on the back. We will need to roll out the fridge and inspect it. (by FW)
We serviced a
KITCHENAID DISHWASHER
Model KUDS40FVWH4
Near Maple Grove, MN 55369
Phil
Job Details: 06/28/2021
This unit is dead. It plugs in under the sink and the customer tested for power there. This may need the fuse kit we stock. Part number is W10258275 (by FW)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC23C8EYY02
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, ICE MAKER QUIT WORKING . Inspected and tested icemaker. Icemaker cycled and filled with water. Told customer to try it and see what happens. I think its going to be good to go."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF336BCF
Near Chanhassen, MN 55317
Paul
Job Details: 06/28/2021
Installed new element and tested issue fixed. ; used 1 316075103 (ELEMENT) from stock
We serviced a
GE RANGE- GAS
Model JGBP25DEM1WW
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, Ec F2 & HAS TO RESET THEN WKS INTERMIT. Customer had the oven running for a hour and a half before I got here and it didnt give any errors. I inspected and tested oven. Oven turned on and cycled great for over a half hour and I never saw any errors. F2 error is a over temperature error. I replaced the temperature sensor. If oven continues giving error, we might have to replace the main board. ; used 1 12001656 (LONG TEMP PROBE) from stock"
We serviced a
GE RANGE- GAS
Model JGP945SEK2SS
Near Minneapolis, MN 55442
Nate
Job Details: 06/28/2021
"Need WB18T10407 . Also need a new ignitor. I ordered WB01K10112 clip and an ignitor. .; ordrd 1 WB13K10014 (Ignitor) and 1 WB01K10112 (Clip)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSU
Near Minneapolis, MN 55427
Nate
Job Details: 06/28/2021
Replaced a bad Icemaker. Cycled it and it cycled great and filled with water.; pckd up 1 5303918277 (Icemaker)
We serviced a
KITCHENAID DRYER- ELECTRIC
Model KGYS850JQ2
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, NOT WORKING, JUST SHUTS OFF AFTER A FEW MINS. SENSOR CYCLE NOT WORKING. Inspected and tested. Found the timer has failed. Needs a new timer. Installed new timer and tested. Dryer is now fixed."
We serviced a
GE DISHWASHER
Model GDF610PSJ2SS
Near Chaska, MN 55318
Phil
Job Details: 06/28/2021
The unit is not recognizing that the door is closed. Customer replaced the door latch already. Ordered a new main board. (by FW)
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.9216301
Near Champlin, MN 55316
Phil
Job Details: 06/28/2021
The inner most coil of the FR triple burner is not working. Ordered a new burner. (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM2450HRA
Near Minneapolis, MN 55419
Nate
Job Details: 06/28/2021
The issue is that the washer slowly fills with water when its off. Actually needs the water valves replaced. Quoted customer 267. Picking parts up today.; ordrd 1 5220FR2008F (4 way fill valve) and 1 5220FR2006H (1 way fill valve)
We serviced a
SAMSUNG DRYER- GAS
Model DV48J7700GW/A2
Near Minneapolis, MN 55407
Nate
Job Details: 06/28/2021
Dryer not drying well. Found zero airflow coming out of the vent outside. It was packed completely full of lint. Showed customer and I pulled all the lint out that was packed around the vent opening outside and now venta great. It also heats great. Runs out 155?. Also explain to customer that the lint light will flash when you turn it on to remind you to clean the lint trap.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, MN 55309
Matt
Job Details: 06/28/2021
"Customer complaint is, WONT START. Inspected and tested. Found the thermal fuse has failed. The bulkhead was 50 percent plugged. Cleaned out bulkhead and installed new fuse and tested. Airflow on outside of house is only 11mph and back of dryer is 31mph. Also found the heating element has failed. Needs a new element. Part on order. ; used 1 WP3390719 (THERMAL FUSE) from stock, ordrd 1 WP8544771 (Heating element)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/28/2021
Replaced motor issue fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW3
Near Eden Prairie, MN 55347
Paul
Job Details: 06/28/2021
Replaced washplate Issue fixed.
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ4
Near Eden Prairie, MN 55344
Paul
Job Details: 06/28/2021
Complaint was unit not spinning needs lid switch. Ordered part. ; ordrd 1 3949247V (Lid switch)
We serviced a
KENMORE DRYER- ELECTRIC
Model 11085872401
Near Plymouth, MN 55446
Seth
Job Details: 06/28/2021
I replace the field thermostat and watched temperatures. The dryer is now cycling as designed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2665KF2
Near Minneapolis, MN 55438
Paul
Job Details: 06/28/2021
Complaint was unit pulses on and off. Needs new main board. ; ordrd 1 5304499076 (Main board)
We serviced a
LG REFRIGERATOR
Model LRDC22744ST
Near Minneapolis, MN 55416
Paul
Job Details: 06/28/2021
"Complaint was unit leaking from spigot, There was so much calcium in tip it was making a mess cleaned it out and tested issue fixed."
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Elk River, MN 55330
Phillip
Job Details: 06/28/2021
The whole UI was dead. I replaced the UI assembly. Its working good now.
We serviced a
FRIGIDAIRE WALL OVEN- ELECT
Model PLGS389ECE
Near Champlin, MN 55316
Phillip
Job Details: 06/28/2021
The oven door is hanging down and falls completely off. The door springs are broken that why the door drops. From the door dropping down the ovens frame is bent and not repairable. The front frame and door hinges would need to be replaced. I checked all available resources for the parts and nobody has a frame and the hinges are very expensive.
We serviced a
MAYTAG DISHWASHER
Model MDB8951BWS0
Near Champlin, MN 55316
Phillip
Job Details: 06/28/2021
The customers water is over 20 grains. The door seal is disintegrating and wash impeller is falling apart. Im ordering the door seal and wash impeller. I advised the customer to have the water softener checked. ; ordrd 1 WP99002659 (Wash impeller) and 1 WP99003337 (Door seal)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB750RCC0
Near Minneapolis, MN 55445
Phillip
Job Details: 06/28/2021
The heater thermostat is shorted. Ordering the heater thermostat. ; ordrd 1 154290204 (Thermostat)
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Minnetonka, MN 55305
Paul
Job Details: 06/28/2021
"Complaint was unit not draining, Needs new drain pump. Customer doesnt love dishwasher and will just replace it."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5200VQ1
Near Minneapolis, MN 55429
Phillip
Job Details: 06/28/2021
The dryer would not heat at all. I checked the dryer air flow from inside the dryer and it tested poor. I disconnected the dryer vent and now it tested good. The customer said the dryer vents out under the deck. The dryer vent needs to be cleaned. I found the rear hi limit thermostat is bad. I replaced the thermostat kit and its heating good now. The cause of the thermostat to fail is the poor air flow. If the dryer cant get the hot air out then the dryer will over heat and the thermostats will fail. It does this for safety reasons. I advised the customer to not use it until the duct is cleaned ; used 1 W11050897 (THERMAL FUSE) from stock
We serviced a
KENMORE RANGE- GAS
Model 790.7343331
Near Minneapolis, MN 55411
Nate
Job Details: 06/28/2021
Had a bad spark module. Replaced with a new one and put on new wire terminals and cleaned the burner heads and it works great now.
We serviced a
GE DRYER- ELECTRIC
Model DDE7100SBLAA
Near Elk River, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, making loud squeaking noise AT START UP- THINKS ITS A BEARING- NOISE FADES & RETURNS. Inspected and tested. Found the heating element is burnt out, the front and rear bearing are wore out. Needs new bearings, glides and heating element. Installed new heating element, rear bearing, front bearing and glides. Tested dryer. Dryer sounds great and is heating well. Dryer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ01
Near Elk River, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, panel in between the REF and the Freezer seems to be warmer then normal. Inspected refrigerator and found the condenser fan motor has failed. Needs a new motor. Installed new condenser fan motor and tested. Refrigerator is now fixed."
We serviced a
GE DISHWASHER
Model GLDA696P02SS
Near Eden Prairie, MN 55346
Paul
Job Details: 06/28/2021
Complaint middle wash arm fell off. Was able to use a screw and washer to fix it. But if it brakes again we will need to bring middle wash arm assembly.
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD2855RFC1
Near Eden Prairie, MN 55346
Paul
Job Details: 06/28/2021
"Complaint was unit leaking, Replaced splash guards and lower seal. A01986801 but it was damaged by customer on ; used 1 809006501 and 1 154701001 (SPLASH SHIELD KITS) from stock, states that autho needed"
We serviced a
KENMORE RANGE- GAS
Model 79074132310
Near Minneapolis, MN 55430
Phillip
Job Details: 06/28/2021
The little pilot orifice in the side of the burner was plugged. I cleared the hole and its working great now. All the burners work good.
We serviced a
KENMORE DISHWASHER
Model 665.1595579
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
"Washer wont drain. Found that motor is corroded and leaks, motor locked up. Also some cycle buttons dont respond when pushing them. Door gasket is corroded/ripped. Upper spray arm kit is needed. repair.Motor: w10428774Upper spray arm kit: 675808Pump gasket: 717000Door gasket: wpw10509257Cycle switch pub: 3379318 NLA; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 110.268825
Near Minneapolis, MN 55412
Nate
Job Details: 06/28/2021
Replaced bad ATC. Turned hot water back on. Runs great now.
We serviced a
GE DRYER- ELECTRIC
Model GTX18GSSJ0WW
Near Otsego, MN 55330
Matt
Job Details: 06/28/2021
"Customer complaint is, HAS TO RUN A FEW CYCLES TO DRY CLOTHES. Inspected and tested dryer. Found the dryer was quick cycling with the vent connected and temperature only got to 175F and temperature wouldnt drop below 160F. Disconnected vent and now temperatures are cycling between 200F and 120F. Airflow on back of dryer is 29mph and I cant check the outside air flow because it comes out on the second story. Dryer is operating normal with vent disconnected. As soon as I hook the vent up the temperature basically stays at what it was when I hooked it up. The problem is with vent. Recommended customer have vent looked at."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8000DW2
Near Rogers, MN 55374
Phillip
Job Details: 06/28/2021
undefined; schdld next appmnt for 6/30 WED !
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, MN 55374
Phillip
Job Details: 06/28/2021
The black latch and latch release parts were broken. I had to force the pieces out so I can get the door open. Im ordering the latches assembly parts. I showed the customer how they can still use until I return. ; ordrd 1 WD13X10045 (Latch actuator) and 1 WD13X10007 (Black handle) and 1 WR02X10585 (Spring) and 1 WD13X10017 (Retainer)
We serviced a
KENMORE WASHER FRONT LOA
Model 110.458624
Near Apple Valley, MN 55124
Delton
Job Details: 06/28/2021
Getting f02 error which is long drain. Found that drain pump filter was clogged with debris blocking drain. I showed customer how to access and clean out drain pump if error happens again. Washer now drains and spins. Washer is workin good.
We serviced a
GE REFRIGERATOR
Model ZISP420DHBSS
Near Burnsville, MN 55337
Delton
Job Details: 06/28/2021
"Replaced both door light toggle switches on fridge door side, tested and light and display now turn on/off with door. Refrigerator is workin good."
We serviced a
GE WASHER TOP LOAD
Model WHDSR316G0WW
Near Minneapolis, MN 55417
Delton
Job Details: 06/28/2021
"Washer not draining or advancing cycle. Found that there was small sock stuck inside drain pump. Removed sock, tested and washer drains and spins. Washer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6KR5JSB6
Near Minneapolis, MN 55406
Delton
Job Details: 06/28/2021
Found that defrost heater is bad. Possible i caused the short. I replaced heater Tested and is defrosting. Refrigerator is cooling and working good.; pckd up 1 242044113 (Defrost heater)
We serviced a
MAYTAG DRYER- ELECTRIC
Model NOTAVAILABLE
Near Minneapolis, MN 55405
Delton
Job Details: 06/28/2021
"Found that heating element is broke and not heating. Also rollers are worn out making loud shaking sound. Customer approved estimate.Replaced heating element, and dryer repair kit, tested and dryer is heating and quiet. Dryer is workin good. . .; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 4392065 (REBUILD KIT), and 1 279838 () from stock"
We serviced a
GE REFRIGERATOR
Model PYE22KSKFSS
Near Minneapolis, MN 55424
Delton
Job Details: 06/28/2021
"Found that evaporator fan not running causing fan to be noisy and not cooling correctly. Replaced evaporator fan motor, tested and refrigerator is cooling and working good.; used 1 WR60X29099 (DC FRESH FOOD FAN) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.162644
Near Minneapolis, MN 55423
Delton
Job Details: 06/28/2021
New sump i put in is DOA. Is even louder. Reordering sump and also ordering water valve as its not filling all the way.; ordrd 1 Wp8531669 (Water valve)
We serviced a
SAMSUNG REFRIGERATOR
Model RF263DEAESR/AA
Near Minneapolis, MN 55446
Seth
Job Details: 06/28/2021
Customer complains of a funny noise. Upon arrival inspection I found French door Samsung fridge had both the defect for the icemaker and for the evaporator in the fresh food section.
We serviced a
LG DRYER- GAS
Model DLGX2502W
Near Minneapolis, MN 55446
Seth
Job Details: 06/28/2021
"I tested and found both the flame sensor and gas safety valve were out of manufactures specifications. I replaced them, but the dryer still will not release gas at the valve. The control board has failed "
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Minneapolis, MN 55422
Seth
Job Details: 06/28/2021
I replace the failed washer pump and some assembly and tested the dishwasher. The dishwasher is now fixed
We serviced a
GE REFRIGERATOR
Model GSE22ESHBSS
Near Eden Prairie, MN 55346
Phil
Job Details: 06/28/2021
"The icemaker is not making any ice, the icemaker appears to be defective. The fingers are stuck in the 6:00 position. We stock this icemaker, wr30x10093 (by FW)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FTBL01
Near Plymouth, MN 55441
Seth
Job Details: 06/28/2021
Customer complains that when icemaker is turned on they have a leak that comes out of the ice dispenser bucket through the dispenser door and down the front of the machine. Part is on order; ordrd 1 2198597 (Ice maker)
We serviced a
LG WASHER FRONT LOA
Model WM3570HWA
Near Minnetonka, MN 55305
Seth
Job Details: 06/28/2021
Customer complains they are getting a draining error and cycles do not complete. Upon arrival and inspection I found the rear main bearing is loose. I quoted her a pump as I found nothing lodged in the impeller or in filter assembly.
We serviced a
WHIRLPOOL RANGE- DUAL FUEL
Model WOD51EC0AS04
Near Minnetrista, MN 55375
Paul
Job Details: 06/28/2021
"Complaint was DOUBLE WALL OVEN getting lock error. On both ovens. Also model tag was inside door,back ordered. W10883049 x2 ; saved tckt , states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model wm3770hwa
Near Long Lake, MN 55356
Seth
Job Details: 06/28/2021
Replaced the field drain pump and tested the washer now works.; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Eden Prairie, MN 55347
Phil
Job Details: 06/25/2021
The icemaker will not dispense ice right. They have to jiggle the bucket in order to get it to dispense. I did see this on the call. They had a cup for a long time and ice did not come out. I didn't see anything wrong or broken. (by FW)
We serviced a
WHIRLPOOL RANGE- GAS
Model SF325PEGQ5
Near Shakopee, MN 55379
Paul
Job Details: 06/25/2021
"Complaint was unit not heating. Needed igniter. used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513124K702
Near Jordan, MN 55352
Paul
Job Details: 06/25/2021
"Complaint was unit not washing, and UI is pealing I ordered sump/pump. UI W10083037 off white NLA ; ordrd 1 WPW10056309 (Sump assembly)"
We serviced a
LG REFRIGERATOR
Model LRFD25850ST
Near Carver, MN 55315
Paul
Job Details: 06/25/2021
Replaced the water valve.
We serviced a
KENMORE DRYER- GAS
Model LGR5634AW0
Near Chanhassen, MN 55317
Paul
Job Details: 06/25/2021
"Complaint was unit not heating, Igniter is bad. 279311
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55409
Nate
Job Details: 06/25/2021
"Installed new control board. Motor is overheating and needs to be replaced. Ordered a new sump assembly.. ; ordrd 1 W11025157 (Sump and motor assembly)"
We serviced a
KENMORE WASHER TOP LOAD
Model 11023822100
Near Minnetonka, MN 55345
Paul
Job Details: 06/25/2021
Complaint was agitator loose. Replaced dogs and told customer with softener cup on top it will make more noise. Took shell off of machine and tested for leaks didnt find any; used 1 80040 (DOGS) from stock
We serviced a
KENMORE RANGE- GAS
Model 790.7233301
Near Minneapolis, MN 55419
Nate
Job Details: 06/25/2021
Not igniting well. Sometimes smells gas. Or bakes at a low temp. Replaced the ignitor. Works great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GEW9250PW1
Near Minnetonka, MN 55345
Paul
Job Details: 06/25/2021
Installed part and tested issue fixed.
We serviced a
GE MICROWAVE
Model JVM3160DF4BB
Near Albertville, MN 55301
Matt
Job Details: 06/25/2021
"Customer complaint is, NOT COMING ON. Inspected and tested. Found the fuse on the filter has failed. Needs a new fuse and all three micro switches and holder. Parts on order. ; used 1 20AMPFUSE (20 AMP FUSE), and 3 MICROSWITCH-3/16 (3/16 MICROSWITCH) from stock, ordrd 1 WB06X10610 (Latch holder)"
We serviced a
AMANA WASHER TOP LOAD
Model NAV5800AWW
Near Rogers, MN 55374
Phillip
Job Details: 06/25/2021
I replaced the idler pulley and belt. Tested the washer on a wash and drain and spin and its working good.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV52J8060EW/A2
Near Rogers, MN 55374
Phillip
Job Details: 06/25/2021
When the screw driver was still in the dryer the customer turned the dryer on and that damaged the blower wheel. Im ordering the blower wheel. ; ordrd 1 DC67-00180B (Blower wheel)
We serviced a
LG REFRIGERATOR
Model LFX25974ST/03
Near Osseo, MN 55311
Phil
Job Details: 06/25/2021
"The icemaker mold is broken, ordered a new icemaker. (by FW)"
We serviced a
KENMORE REFRIGERATOR
Model 795.76203.901
Near Minneapolis, MN 55416
Nate
Job Details: 06/25/2021
Icemaker still making a giant blob of ice..; ordrng 1 Aju55759303 (Valve)
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WL42T26DW1 - 96178B
Near Wayzata, MN 55391
Nate
Job Details: 06/25/2021
Water spraying sideways out of the main fill spray mechanism. Cleaned spray holes putt and now it sprays directly into the tub. Uninstalled and reinstalled the recirculating spray nozzle and now it sprays only into the washer. Runs great with no leaks. Ran on a regular wash and a spin cycle.
We serviced a
GE WALL OVEN- ELECT
Model JT912S0F1SS
Near Eden Prairie, MN 55344
Paul
Job Details: 06/25/2021
"Complaint was unit had loud convection fan. We need new fan blade, spacer and fan motor, . WB26T10013 NLA fan motor WB1K5117 washer/spacer WB02T10289. Fan blade ; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF2A
Near Eden Prairie, MN 55347
Paul
Job Details: 06/25/2021
Installed parts issue fixed
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Bloomington, MN 55420
Paul
Job Details: 06/25/2021
Complaint was unit not drying dishes well and not washing well sometimes. Ran through diagnostics heater is working fine. Customer not using rinse aid. Wash pump is fine but missing upper wash arm shipped to customer. ; pckd up 1 WPW10327455 (Upper wash arm)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LXR7244PQ0
Near Apple Valley, MN 55124
Delton
Job Details: 06/25/2021
Washer motor wont turn. I can kick start it and then it runs. Found that start capacitor is oozing. Ordering start cap and rescheduling./; ordrd 1 Wp8572717 (Start capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Osseo, MN 55311
Phillip
Job Details: 06/25/2021
The complaint was that it made strange noises in the wash cycle and did not seam to wash the dishes. I put into a diagnostics mode and the only error code that was displayed was F6-e4 for a stuck float. I let run the entire diagnostics and it finished with no error codes. I checked under the float and it was clear. I advised the customer to clean with a dishwasher cleaner. I also tested the water and it was hard. The customer said he bypassed the softener but will changed it back. The upper rack stop on the right is missing. Im shipping the customer the rack stop. ; ordrd 1 WPW10508950 (Rack stop)
We serviced a
GE RANGE- GAS
Model PT7550SF2SS
Near Plymouth, MN 55446
Phillip
Job Details: 06/25/2021
I started the oven and the upper fan barely turns. I pulled the oven out so I could replace the fan. I opened the box to the new fan and its the lower oven cooling fan . I am ordering the upper cooling fan. ; schdld next appmnt for 7/2 FRI !
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Minneapolis, MN 55430
Phillip
Job Details: 06/25/2021
I replaced the fridge door handle. It was leaking out the bottom of the freezer door. I found the line in the door was broken in two spots. I replaced the whole water line in the door. ; used 5 HOSE-5/16WATERLI (PT516 1 FOOT OF LINE) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB7601AWW
Near Minneapolis, MN 55443
Phillip
Job Details: 06/25/2021
"There was a switch on the wall that was in the off position. I turned the switch on and now it powers on. The control panel is blank. It needs the control panel, latch assembly, and some of the pivots are broken. . Control panel 99003387Latch assembly WPW10275768Pivot WP99002709Pivot WP99002687; states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Otsego, MN 55330
Phillip
Job Details: 06/25/2021
I replaced the main board because the relay was failing. Its working great now.
We serviced a
LG WASHER FRONT LOA
Model WM8100HVA
Near Saint Michael, MN 55376
Phillip
Job Details: 06/25/2021
The washer was full of water and it would not drain the water out. I replaced the drain pump and tested the operation. Its working good now. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS70IS1
Near Savage, MN 55378
Paul
Job Details: 06/25/2021
Installed dispenser issue fixed.
We serviced a
LG REFRIGERATOR
Model LSXS26326S/00
Near Burnsville, MN 55337
Delton
Job Details: 06/25/2021
Compressor is running but no frost pattern. Sealed system issue. This has a 5 year compressor/sealed system warranty through LG standard warranty.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details: 06/25/2021
"Replaced condenser fan motor, tested and now runs quiet and is workin good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF6A
Near Eagan, MN 55122
Delton
Job Details: 06/25/2021
Found that the ice flap not always closing causing moisture build up on touch board causing random buttons to appear to be touched. Ordering dispenser module as well as touch/display board. Rescheduling.; ordrd 1 242074223 (Dispenser module) and 1 242115004 (Touch/display board)
We serviced a
BOSCH DISHWASHER
Model n/a
Near Minneapolis, MN 55417
Delton
Job Details: 06/25/2021
Plastic console broke off. Customer approved estimate. Ordering parts and rescheduling.; ordrd 1 00665888 (Console) and 1 00609266 (Button set)
We serviced a
GE DISHWASHER
Model GDT635HSJ5SS
Near Dayton, MN 55327
Matt
Job Details: 06/25/2021
"Customer complaint is, NO WATER ENTERING UNIT. Inspected and tested dishwasher. Found the circulation pump has failed. . to install new pump. Customer approved repairs. Part on order. ; ordrd 1 WD26X23258 (Circulation pump)"
We serviced a
KENMORE DISHWASHER
Model 665.160224
Near Minneapolis, MN 55417
Delton
Job Details: 06/25/2021
"Replaced control board, tested and dishwasher heater now turns on and is working good."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE450WW02
Near Eagan, MN 55123
Delton
Job Details: 06/25/2021
"Replaced soap dispenser actuator. Tested and now stops at correct spot and washer fills, agitates and is workin good."
We serviced a
MONTGOMERY WARDS FREEZER
Model FFT863507A
Near Eagan, MN 55123
Delton
Job Details: 06/25/2021
"Bad compressor relay. Customer approved estimate. Replaced relay, compressor turns on and freezer is getting cold. Freezer is cooling and working good now.; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6JQ3
Near Champlin, MN 55316
Matt
Job Details: 06/25/2021
"Customer complaint is, NOT COOLING OR FREEZING. Inspected refrigerator and found the compressor and fans are running. Evaporator only has frost on the first 18 inches. Sealed system has failed.. ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model CFSP5RKBCSS
Near Champlin, MN 55316
Matt
Job Details: 06/25/2021
"Customer complaint is, FRIDGE NOT HOLDING TEMP- ICE MAKER NOT MAKING ICE- THINKS BECUZ ITS NOT COLD ENUF- HE SHUT IT OFF. Inspected and tested refrigerator. Compressor and fans are running. Heater worked. Evaporator was frozen over on the top half. Defrosted evaporator and watched it for 20 minutes. It only frosted over 50 percent. Sealed system has failed. Call in for authorization."
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH8700AWM
Near Rogers, MN 55374
Matt
Job Details: 06/25/2021
"Customer complaint is, DOOR LOCKED AND ERROR CODE,GRINDING NOISE WHEN TRYING TO GET IT TO GO. Inspected and tested. Found the drain pump has failed.. to install new drain pump.t."
We serviced a
GE MICROWAVE
Model JVM1860SF001
Near Saint Michael, MN 55376
Matt
Job Details: 06/25/2021
"Customer complaint is, MADE A LOUD NOISE AND NOW WONT HEAT. Inspected and tested. Found the board is fried. . to install new board. ."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDE7600AYW
Near Monticello, MN 55362
Matt
Job Details: 06/25/2021
"Customer complaint is, LOUD SQUEAKING NOISE WHEN IT TUMBLES. Inspected and tested. Found that one of the rollers has failed and the idler pulley has a deep groove from the belt. . For diagnostic. . Installed new idler pulley and two new rollers. Tested dryer and it sounds great, accept theres a little vibration noise coming from the back side of the dryer. Dryer is heating great. ; used 2 12001541 (ROLLER), and 1 WP6-3700340 (IDLER PULLEY) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model SAV205DAWW
Near Golden Valley, MN 55427
Nate
Job Details: 06/25/2021
"Washer stops at spin. Sounds like an airplane. Took off bottom panel and looked at inside of washer. Transmission and surrounding areas are full of rust and oil. Very rusty and messy. For sure needs a new transmission.Submitting for Autho. 27001046 is the part number.; O-emld tckt , states that autho needed"
We serviced a
AMANA DRYER- ELECTRIC
Model NDG2330AWW
Near Eagan, MN 55123
Phil
Job Details: 06/24/2021
"Customer said the dryer is noisy and turns harder than it used to. We stock the glides, belt, motor, rollers and idler. They also said it does not dry well but does heat. Coils may be an issue. (by FW)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26J7500SR/AA
Near Big Lake, MN 55309
Matt
Job Details: 06/24/2021
"Customer complaint is, NOT COOLING BELOW 56, FREEZER IS AT ZERO. Inspected and tested. Found the FF evaporator is a ball of ice in the upper right corner. Refrigerator has the manufacturer flaw issue.
We serviced a
MAYTAG DISHWASHER
Model MDB7601AWB
Near Chanhassen, MN 55317
Phil
Job Details: 06/24/2021
Only some buttons on the touchpad work. The touchpad needs to be replaced. Part number is 6-919825 and 99003385 (by FW)
We serviced a
LG WASHER FRONT LOA
Model WM2650HWA
Near Chanhassen, MN 55317
Phil
Job Details: 06/24/2021
The door does not latch right and they need to open and close it a few times in order to get it to work. The door seal also has a chunk missing and the unit leaks. Ordered a new door seal and latch. (by FW)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGF366ECE
Near Champlin, MN 55316
Phil
Job Details: 06/24/2021
The FR power burner will not spark when they turn the knob to lite. Ordered new switch/wire harness. (by FW)