Service History 24 - Omega Force Appliance Repair

We serviced a

WHIRLPOOL DRYER

Model WED5300SQ0

Near Minneapolis, MN 55422

Nate

Job Details: 01/20/2023

"Not running. Found a bad thermal fuse. Replaced, cleaned out internal vent and vacuumed lint out of dryer. Now it runs and heats great, checked vent outside, good airflow. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

GE RANGE

Model PGS960BEL2TS

Near Monticello, MN 55362

Seth

Job Details: 01/20/2023

The Triple Crown burner does not like completely. I cleaned the burner in orifices and it began working perfect. The range just now fixed.

We serviced a

LG DRYER

Model DLE7000W

Near Excelsior, MN 55331

Adam

Job Details: 01/20/2023

Dryer is giving a nP code. Which is a no power to the heater. Before disassembling took voltage at the outlet and was only getting 120 on the left side. The right side no voltage. Unit isnt getting 240. Tried to reset the breaker no luck. Customer will need a electrician to come out.

We serviced a

BOSCH DISHWASHER

Model SHP878WD5N/11

Near Chanhassen, MN 55317

Adam

Job Details: 01/19/2023

Spoke with Bosch tech line. Tested system the windings on the motor. The motor is bad again. Need motor 12008381. Which is covered under the warranty but labor is past the 60 day warranty. Will need to pay for labor; ordrng 1 12008381 (CIRCULATION MOTOR/PUMP ASSM COMPLETE)

We serviced a

AMANA WASHER

Model NTW4600YQ1

Near Saint Joseph, MN 56374

Seth

Job Details: 01/19/2023

"I replaced the drain pump and tested the washer. It completed the diagnostic tests perfectly. The washer is now fixed.; used 1 WPW10276397 (PUMP, DRAIN) from stock"

We serviced a

SPEED QUEEN WASHER COIN OP++

Model SWNSX2SP115TW02

Near St. Cloud, MN 56303

Seth

Job Details: 01/19/2023

I replace the inlet valve with the correct 120 V valve and it ran perfect. The washer is now fixed.

We serviced a

KENMORE DRYER

Model 79680272900

Near St. Cloud, MN 56301

Seth

Job Details: 01/19/2023

Dryer does not heat. Blown thermal fuse was replaced and we cleaned the dryer. It cycled great 195deg-112. The dryer is now fixed.; used 1 6931EL3003D (THERMAL FUSE) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13803N710

Near Rockford, MN 55373

Phillip

Job Details: 01/19/2023

"The customer complaint was the dishwasher will fill but never kicks in to wash the dishes. I started the dishwasher, it filled them the motor just made a soft hum. I tapped on the motor with my screwdriver. I had to tap it a lot then finally the motor started. It ran for about a minute then stopped. I tried tapping on it again but now its just humming and makes a clicking sound. The wash motor is bad and needs to be replaced. I gave the customer a quote for the whole repair. The customer will talk it over with her husband then call us back if they want it repaired."

We serviced a

KENMORE LAUNDRY CENTER++

Model 41797802792

Near Eagan, MN 55123

Delton

Job Details: 01/19/2023

Found that its leaking from tub from what looks like tub ring. Also motor will intermittently start and stop. Also drain pump is squealing when running. Transmission is leaking oil.I was out here as a COD call and notated all these things stating it was not worth it to fix but then the customer remember that they had AHS so then went through them for dryer and now washer again. Can you look up old notes from this customer and add that into this work order when sending to AHS stating not economical to repair as i stated before all the work was done with the dryer.Transmission 134737100; motor 134159500; motor cap 131212301; drain pump 131268401; tub seal 5303279394; tub ring 131551103.Either way customer wants cash out as they do not want this fixed.; saved tckt

We serviced a

WHIRLPOOL WALL OVEN++

Model WOD93EC0AS05

Near Albertville, MN 55301

Matt

Job Details: 01/19/2023

"Customer complaint is, COOKED 2 PIZZAS AND A LITTLE LATER NOTICED THE POWER WAS OFF. BREAKER IS GOOD. Inspected and tested. Found the thermal fuse was blown. Customer approved repairs. Installed new thermal fuse and tested. Oven is working great. Oven is now fixed."

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ1

Near Eagan, MN 55123

Delton

Job Details: 01/19/2023

"Replaced timer, tested and dryer is cycling heat normally and is working good."

We serviced a

LG DISHWASHER

Model Ldt5678st

Near Saint Paul, MN 55105

Delton

Job Details: 01/19/2023

"Customer said was getting motor error. Stopped mid cycle and had water in bottom. I went to power on and see if dishwasher would drain and then the motor started sparking and smoking then whole dishwasher shut off.Motor shorted which then shorted out control board. COntrol board has power but not turning on dishwasher anymore. Due to costs of motor, control board, labor, it is uneconomical and would cost more than replacement.I informed customer to try and contact LG since the motor has a 10 year warranty and see if LG will do anything for them."

We serviced a

MAYTAG DRYER

Model MDG4806AWW

Near Saint Paul, MN 55105

Delton

Job Details: 01/19/2023

"Found that gas coils fail and stops heating after 10 minutes. Customer approved estimate. Replaced gas coils, tested and dryer is heating and working good.; used 1 5303931775 (COIL KIT) from stock"

We serviced a

GE REFRIGERATOR

Model CZS25TSEBFSS

Near Maple Grove, MN 55311

Phillip

Job Details: 01/19/2023

The customer said that the freezer felt warm then by the next day the whole unit was warm. When I arrived the fridge was unplugged. I plugged it back and all the fans started and the compressor started. The customer said there was no frost in the freezer and the freezer was warm. I removed the evaporator cover to see if any frost builds. After 20 minutes the compressor is cool and none of the discharge lines are getting warm. There is no frost on the evaporator and theres a strange noise from the evaporator. It sounds like the refrigerant can barley flow into the evaporator. It looks like the compressor has been replaced because there is a valve on the low side. The filter dryer was never replaced. I advised the customer it had a sealed system and its not repairable.

We serviced a

BOSCH DISHWASHER

Model SHPM78Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 01/19/2023

"Customer complaint is, EC E 15 FLASHING LCD SAYS WATER TAP. Inspected and tested. Found the water is leaking underneath from the zeolite container, because the nut that holds it in place on the inside is cracked. Needs a new nut. It looks like this is a known issue, because now the nut is metal. Part on order. ; ordrd 1 00636865 (Nut)"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Minneapolis, MN 55444

Matt

Job Details: 01/19/2023

"Customer complaint is, NOISE WHILE SPINNING, BUT IT WON'T SPIN OR AGITATE. Inspected and tested. Found the belt had fallen off because its all oily underneath from the transmission. Needs a new belt and transmission. Washer is only 6 months old. Customer is going to call GE."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW1

Near Coon Rapids, MN 55433

Matt

Job Details: 01/19/2023

"Customer complaint is, NO DRAIN. Inspected and tested. Found a piece of glass in the drain pump. Removed glass and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model GSH25JSXNSS

Near Maple Grove, MN 55311

Phillip

Job Details: 01/19/2023

The customer complaint is the water does not dispense out the door. I tried the dispenser and it does not dispense water. I thawed the line out and now it works. I moved them temp from 7 to 3 and advised to keep the dispenser light on. I quoted for the heater kit . The door feels like it has some ice in the door.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Ramsey, MN 55303

Matt

Job Details: 01/19/2023

"Customer complaint is, NOT SPINNING, NOT DRAINING. ERROR CODE, NOT SURE WHAT? Customer thinks it was a Ld error, but not for sure. Inspected and tested. Theres no stored error codes. Everything was working great in test mode. I started a load on a rinse and spin and it worked perfectly and the clothes are spun out. Washer is testing good."

We serviced a

GE MICROWAVE

Model JE1540AW003

Near Dayton, MN 55327

Matt

Job Details: 01/19/2023

"Customer complaint is, NOISY AND NO HEAT. Installed new magnetron, capacitor, diode and 3 new door switches. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

GE DISHWASHER

Model GDF520PSD0SS

Near Maplewood, MN 55117

Delton

Job Details: 01/19/2023

Customer intermittent will leak and not drain. Found that all function is working good. So it appears that valve is not fully shutting. Valve would need to be replaced. Customer will think about it and call back if they want to proceed. (See picture)Water valve part# WD15X10015; saved tckt

We serviced a

LG WASHER

Model WM3700HWA

Near Minneapolis, MN 55442

Phillip

Job Details: 01/19/2023

The customer said it leaks from the bottom left. I pulled the washer out and inspected the hoses. Everything looked ok. It never leaked for me. The bottom of the door glass was dirty and had hair on it. I cleaned the glass door.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Minneapolis, MN 55422

Nate

Job Details: 01/19/2023

Replaced broken adjuster. Now the rack stays on perfectly. ; used 1 WPW10546503 (ADJUSTER) from stock

We serviced a

HOTPOINT WASHER

Model HTW240ASK5WS

Near Minneapolis, MN 55418

Nate

Job Details: 01/19/2023

"Washer is leaking brown liquid into the tub. Found its rusted at the very top outer ridge of the tub, under the balance ring. Quoted for new tub and oversized shipping. Customer will pass, will call us if they change their mind."

We serviced a

BOSCH DISHWASHER

Model SHE47C05UC/40

Near Minneapolis, MN 55410

Nate

Job Details: 01/19/2023

"Need the following parts: 00298564, 00263099, 00361113, 00265832. The section of drain line that runs under the dishwasher, up to a connection on the back, left side. In the photo attached its behind the shiny yellow water line. Its a tight install and customer informed me the wood floor is especially soft and scratches easily, so I did not pull out the dishwasher today but could see where it was leaking. Attached quote, explained it will be one of these four parts but wont know which one for sure until its pulled out and uninstalled. ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2351KES

Near Minneapolis, MN 55408

Nate

Job Details: 01/19/2023

"Fridge was room temp. I turned it back on and sealed system worked great. Evaporator frosted over uniformly. I put into forced defrost and it defrosted per spec. The start relay has to be sporadically failing. Either that or compressor, very unlikely its the compressor. Installed new start relay and is running and cooling great. Told tenant to give it 24 hours. ; used 1 PR041 (COMPRESSOR RELAY) from stock"

We serviced a

LG DRYER

Model DLGX3701W

Near Minneapolis, MN 55442

Phillip

Job Details: 01/19/2023

The complaint is the display leds flash. It did it for me but only for a few seconds. I replaced the main board. I had to extend the dryer vent to get the dryer hooked back up. I told the customer what I had to do to the dryer vent.

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS1

Near Roseville, MN 55113

Delton

Job Details: 01/19/2023

Found that the oven always has broil even in test mode when im testing other elements. Also missing one of the LED number bars. Control board needs to be replaced. Quoted customer they will think about it and call back if they want to proceed. (See picture)

We serviced a

WHIRLPOOL DRYER COIN OP++

Model CGM2761KQ1

Near Minneapolis, MN 55408

Nate

Job Details: 01/19/2023

"Dryers idler pully is squealing, and the motor seizes up and hums. Has a bad motor. Quoted for motor, pully and blower wheel in case I cant get the wheel off the motor shaft. Attached quote. Did not increase for ++ upgrade. Just charge what the low blue book rate shows. ; ordrd 1 WP697772 (Blower wheel) and 1 W10841144 (Motor) and 1 279640 (Pully)"

We serviced a

SPEED QUEEN DRYER

Model ADEE9RGS173TW01

Near Minnetonka, MN 55345

Adam

Job Details: 01/19/2023

Customer daughter was there doing laundry and door latch busted. Found that the door was loose and wasnt lining up the with the latch. The plastic clip in the dryer was busted had some left over from another repair so put on in that was correct and retightened the door and its now good

We serviced a

KITCHENAID WALL OVEN++

Model KEBS207SSS04

Near Minnetonka, MN 55345

Adam

Job Details: 01/19/2023

Customer was trying to use self clean but the door wouldnt lock could hear it try but would error out. Unit needed the door latch assembly. Disassembled to get to latch installed new latch then reassembled unit. Tested unit a couple times and its working great. Installed W11029221

We serviced a

BOSCH DISHWASHER

Model SHX2AR55UC/08

Near Maple Grove, MN 55369

Phillip

Job Details: 01/19/2023

"Customer said the dishwasher would start it would first drain and then you could hear the wash motor come on and then drain again and then shut off all within the first 30 seconds . I put into diagnostics and the only error code that came up was for the drain pump. Further instructions I remove the drain pump and inspected for blockage. The drain pump is clean and clear. I ran diagnostic cycle and it failed wash and drained good. I am ordering and will replace the drain pump first, then the module if needed. Drain pump 00611332Power module 00705047; ordrd 1 00611332 (Drain pump) and 1 00705047 (Module)"

We serviced a

MAYTAG WASHER

Model MVWB300WQ2

Near Minneapolis, MN 55407

Delton

Job Details: 01/19/2023

Found that the floating tub seal is bad and leaks onto motor. Also the top ring is cracked. Customer declined repair and will purchase new washer.

We serviced a

KENMORE DISHWASHER

Model KUDC10FXSS6

Near Plymouth, MN 55442

Nate

Job Details: 01/19/2023

"Please call not text, she goes by Kim. The board fried. Before that, the control panel only partially worked. The rubber seal is very misshapen. Needs all 3 parts. I told the customer its a 350 Autho after she asked, then called her and let her know after I left letting her know its authorization so I dont think itll be an issue getting this approved. WPW10179427 is the seal, W10542068 is the main control, W10481130 is the stainless steel control. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Maple Grove, MN 55369

Phillip

Job Details: 01/19/2023

The customer complaint was the washer shakes and leaks. The washer shakes bad and the gasket in the front came loose. I checked the bearing and it felt good. I ran a spin and it sounds good. I found the front gasket clamp fell off. The gasket is stretched in the front and full of mold. I removed the access panel and found the front left shock is broken. Thats why is was shaking so bad. I gave the customer the quote for the whole repair. Because of the age of the washer the customer declined the repair and may buy new. I created a estimate.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017FW0

Near Saint Michael, MN 55376

Phillip

Job Details: 01/19/2023

"The customer said it blows the fuse in the microwave and the circuit breaker. I found that the primary and monitor switch were bad. The fuse was also popped. I quoted for the 3 switches and fuse. I replaced all 3 switches and the 20 amp fuse. Its testing good now. ; used 3 MICRO8 (1/4' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US1A

Near Waconia, MN 55387

Adam

Job Details: 01/19/2023

Unit wasnt draining well. Tested unit right away to verify complaint. Found the drain pump sounded good but was a weak stream. Found that the unit had a air gap and that was causing the issue. Bypassed the air gap then tested unit multiple times for leaks and everything is good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Saint Michael, MN 55376

Phillip

Job Details: 01/19/2023

The customer complaint is the dishwasher will fill but not wash the dishes. I started the dishwasher and let it fill. I could hear the motor hum but it would not start to wash. I tapped on the back of the motor and it started up. I advised it would need a new wash motor. I gave the customer a quote for the whole repair. The customer declined and will try calling Whirlpool again.

We serviced a

VIKING++ WALL OVEN++

Model VDOF730SS

Near Sartell, MN 56377

Seth

Job Details: 01/19/2023

"Dean at Viking failed to communicate when we spoke. The part number he gave us for the door assembly was only the door skin. We needed a complete door, I spoke with him and he sent a parts breakdown. See pics for additional pieces needed as the door frame is bent and the door is rubbing on the body of the cavity. Customer was understanding but we need to get this right.; saved tckt"

We serviced a

JENN-AIR RANGE

Model JGS8860BDP17

Near Victoria, MN 55386

Adam

Job Details: 01/19/2023

Installed igniter switch WPW10181456. Tested unit multiple times and its working properly

We serviced a

MAYTAG RANGE

Model MER8600DE0

Near Eden Prairie, MN 55347

Adam

Job Details: 01/19/2023

Installed bake element from last diagnosis W10779716. Reassembled unit then tested unit to make sure the bake element is working. Everything is working properly now; used 1 W10779716 (ELEMENT - BAKE (ALL OTHERS)) from stock

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Maple Grove, MN 55369

Nate

Job Details: 01/19/2023

"Not spinning out. The transmission is leaking oil everywhere. Quoted for a new transmission, belt and clutch. Chance we would need to replace agitator plate. Just the transmission though the customer didnt pay much for this washer and will replace it."

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050US

Near Burnsville, MN 55337

Delton

Job Details: 01/19/2023

Customer says it gets LC error and she unplugs for for a day and itll work for almost whole cycle and then beeps gain. I pulled out and ran dishwasher for over 45 minutes and did not find any leaks. Only thing i saw was maybe more than normal soap suds that I think could leak into pan but i didnt see any leaks when I was here.I informed customer to use less soap and use as normal and if happens again to call back. Also to have run it for so maybe its running for couple of hours before I am there.Dishwasher has is not leaking and is working good as im here.

We serviced a

GE REFRIGERATOR

Model GNE27JSMKFSS

Near Chaska, MN 55318

Adam

Job Details: 01/18/2023

Customers complaint is water dispenser isnt working. Ice maker is working properly. Unit has dispenser in the fridge itself. Hit the button and it wouldnt dispense but could here the valve. Removed the filter and tested and water sprayed out. Water valve is working properly. The line is frozen up. Customer is going to unplug the unit for a couple day to defrost it. If it doesnt work they will call us

We serviced a

LG RANGE

Model LREL6321S/00

Near St. Cloud, MN 56301

Seth

Job Details: 01/18/2023

"I replaced the field bake element and tested it. The range is now fixed."

We serviced a

GE WASHER

Model WWA7070GBLAD

Near St. Cloud, MN 56303

Seth

Job Details: 01/18/2023

Leaking washer. Very old GE washer was found the hoses were all dry rotten. The main tub seal was leaking the parts were no longer made. He will replace it.

We serviced a

WHIRLPOOL LAUNDRY CENTER++

Model LTE5243DQ6

Near St. Cloud, MN 56303

Seth

Job Details: 01/18/2023

Not spinning or agitating. Failed motor coupler was replaced. The washer is now fixed. ; used 1 285753A (DD COUPLER) from stock

We serviced a

LG WASHER

Model WT5101HV

Near Plymouth, MN 55446

Nate

Job Details: 01/18/2023

"Washer shakes and doesnt drain great/ I put through test mode and found that the transmission is failing. Quoted for new one, lm with owner. Attaching quote."

We serviced a

SAMSUNG DRYER

Model DV40J3000EWA2

Near Plymouth, MN 55447

Nate

Job Details: 01/18/2023

"Dryer not running. Found a bad motor. Quoted for new one, but customer was already shopping and found a new one of same for less than repair."

We serviced a

MAYTAG DRYER

Model MDG26CSAAW

Near St. Cloud, MN 56301

Seth

Job Details: 01/18/2023

Gas valve is hanging open and not shutting off. I quoted replacement of the valve the contact declined repair the unit is 30+ years old.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Big Lake, MN 55309

Seth

Job Details: 01/18/2023

Customer complains that the refrigerator is not holding temperature. Upon arrival and inspection I talk to the customer and found that the compressor has been turning off and then the machine gets hot and it kicks back on after a few hours. I pulled apart the freezer section and looked at the evaporator and did a refrigeration test. It failed the sealed system has failed. I could not get the control board to go into defrost mode or even shut off. I suspect theres an issue there as well. Customer will work with an EPA certified refrigeration company to complete repairs if he doesnt replace.

We serviced a

GE WASHER

Model GTW685BPL1DG

Near Monticello, MN 55362

Seth

Job Details: 01/18/2023

"Failed gearbox error codes for a bad mode-shifter, oil everywhere. The unit needs WH03X33731 - gearbox, WH03X30517 - mode shifter, WH01X24180 - belt..; saved tckt , states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Minnetonka, MN 55343

Delton

Job Details: 01/18/2023

"Dishwasher not turning on but has power. Service bulletin plug/unplug dishwasher many times and it will power on and once powered on do software update. Customer approved estimate for software update and knowing if that dosent work the control board would need to be replaced and the money will be applied to that.I did software update, tested all fucntions of dishwasher and it is running and working good."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Ramsey, MN 55303

Matt

Job Details: 01/18/2023

"Customer complaint is, LOAD TOO HEAVY & WONT DRAIN NOW. Inspected and tested. Found one of the wires to the drain pump is severed and the other one is almost severed. Repaired wires and tested. Washer is working great. Washer is now fixed."

We serviced a

BOSCH DISHWASHER

Model SHP865WD5N/11

Near Robbinsdale, MN 55422

Delton

Job Details: 01/18/2023

No power. Dishwasher wont turn on when pushing power. No lights or anything. I tested that there is power at the board and tested power button wires to board and wires from board to UI and wires are good but no power going to UI. Appears that control board is bad.I cannot find parts break down for this model to look up parts. Please look up parts and quote customer for control board. Also order UI board incase.Also customer has new door skin that they want me to put on as well if they accept estimate to repair dishwasher so charge extra for that. Schedule 2 hours for repair.Control board part# And UI board part#; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Saint Paul, MN 55104

Delton

Job Details: 01/18/2023

"Found that heater is open. Customer approved estimate. Replaced heater, tested and dishwasher is running and heater is working. Dishwasher is working good.; used 1 W10518394 (HEATER) from stock"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Coon Rapids, MN 55433

Matt

Job Details: 01/18/2023

"Customer complaint is, THE RACKS WONT STAY IN PLACE WHEN THE DOOR OPEN, WASNT LIKE THAT BEFORE REMOVING. Found the dishwasher was leaning forward. I adjusted the dishwasher the best I can and now its level. Its really tight on the sides and the floor drops off underneath the dishwasher almost a inch, so thats the best I can get it."

We serviced a

SAMSUNG RANGE

Model NE595N0PBSR/AA

Near Minneapolis, MN 55445

Matt

Job Details: 01/18/2023

"Customer complaint is, LEFT SIDE- BURNERS WONT TURN ON. Inspected and tested. Found the fuse is blown on the left side board. Replaced fuse and it just blew again. Needs a new induction inverter board, part number DG94-00728A. Board is NLA. Make sure and schedule me extra time on my return trip. ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBLS

Near Maplewood, MN 55109

Delton

Job Details: 01/18/2023

"Dishwasher not draining. Vacuumed out all water and found that there was broken class stuck inside drain pump. Removed debris, tested and dishwasher now drains and is working good."

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/18/2023

"The customer said the dryer does not heat. I removed the inspection cover. The ignitor does not glow. I removed the back cover and tested the fuse. The fuse was open/bad. I quoted the customer for the fuse. I replaced the fuse. The dryer started to heat for about 10 seconds then stopped heating. If I pushed in the timer I could hear the coils open. After testing the timer I found the timer is also faulty. I gave the customer a new total for the fuse, timer and labor. Im ordering the timer from Dey. ; used 1 WP3392519 (FUSE - NON-RESET & 2 WIRE TSTAT) from stock, ordrd 1 WPW10185981 (TIMER)"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, MN 55374

Phillip

Job Details: 01/18/2023

The customer said they are getting the leak error f15. I pulled the dishwasher out and ran it for a while. I never found a leak. I tightened the fill hose connections and the sump assembly screws.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS5

Near Chaska, MN 55318

Adam

Job Details: 01/18/2023

Switch interlock was busted. Disassembled unit was able to do repair without removing the microwave. Installed parts and reassembled unit. Tested unit multiple times. Its working great installed prescreened partw11244490

We serviced a

GE WASHER

Model Gfw450spm1dg

Near Maple Grove, MN 55369

Phillip

Job Details: 01/18/2023

The customer said that the washer would add a little water then he heard a hum and it stops and shows paused. I put into diagnostics. The most recent fault codes was 39. That says the soap dispenser was not rotating. I ran all the dispenser test and its working good. I removed the pressure hose and blew through it. I ran the complete diagnostic test and its working good. I put back on normal. The washer filled and started to wash. I ran the spin cycle. It drains and spins good. If they call back it may need the dispenser diverter per the tech sheet. Diverter WH43X10059Nothing was quoted.

We serviced a

GE REFRIGERATOR

Model PSS26SGRDSS

Near Chaska, MN 55318

Adam

Job Details: 01/18/2023

Unit will make a loud clicking noise randomly. Waited till the noise happened and found that it was coming from a he damper in the fridge. WR49X10091 fan and damper. Schedule customer for now if they dont want to do repair we will cancel; ordrd 1 WR49X10091 (EVAP FAN MOTOR AND DAMPER ASSM)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ04

Near Maple Grove, MN 55369

Matt

Job Details: 01/18/2023

"Customer complaint is, ICEMAKER / DISPENSER ISSUES, THE WATER DISPENSER ONLY WORKS IF THE ACTIVATING ARM IS PUSHED TO THE RIGHT. Inspected and tested. Found the dispenser control bracket is broken. Customer approved repairs. Part on order. ; ordrd 1 WP2180226 (Dispenser control bracket)"

We serviced a

LG WASHER

Model WM2301HW

Near Saint Paul, MN 55102

Delton

Job Details: 01/18/2023

"Customer said smoky smell but what she was referring to was the musty smell of the washer even when not using washer. I checked all functions of washer and cleaned out drain trap, mechanically the washer is working good.I explained that the musty smell is a common complaint of front load washers and gave some tips to reduce the smell.Reduce amount of soap, Leave door and soap dispenser drawer open when not in use so it can dry out, wipe down inside door boot with rag after use, run tub clean cycle often, use washer cleaner with tub clean cycle.Doing these practices will help reduce the musty smell that plague the front load washers.Customer had question about in line blower for dryer: Contact Dryer Vent Wizard"

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Rogers, MN 55374

Matt

Job Details: 01/18/2023

"Customer complaint is, Customer complaint is, DISPLAY FLICKERS. Inspected and tested. Found the display is constantly flickering. Needs a new display board. Installed display console and tested. Display is now fixed."

We serviced a

KENMORE RANGE

Model 790.9417331

Near Eagan, MN 55123

Delton

Job Details: 01/18/2023

"Electric range. Customer said will like plastic or chemical burning smell. I took apart and checked all wires and circuitry and found nothing that was burnt or melted or any rodents.Tested oven at 450 degrees and cooktop and it smelled fine. I explained that any paint or staining in the house or near by in garage, etc. Oven could burn off fumes in the air and would smell chemically until fumes air out of the house. I informed her if it happens again and to see if she had done something recently with any fumes.As im here oven is working good and no weird smell. Range is working good."

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Eden Prairie, MN 55347

Phillip

Job Details: 01/18/2023

The door boot was building up with mold. I gave the customer the quote and then replaced the door boot.

We serviced a

LG DRYER

Model DLE3050W

Near Wayzata, MN 55391

Phillip

Job Details: 01/18/2023

"The customer complaint is the dryer does not heat. I started the dryer on time dry high heat. After a few minutes the dryer is not hot. I checked for 240 at the dryer and it gets the 240. I took the dryer apart and tested the heater fuse. The hi limit fuse is bad. I quoted the customer for replacing the fuse and thermostat. I replaced the hi limit fuse and thermostat. I ran the dryer on high heat with the dryer duct on and off. The high temp when it cuts out is never over 190. ; used 1 6931EL3001E (THERMOSTAT ASSEMBLY), and 1 6931EL3003D (THERMOSTAT - REGULATING OR HI LIMIT) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FAFS4272LW0

Near Eagan, MN 55123

Delton

Job Details: 01/18/2023

Washer wont spin out clothes. Washer getting E52 error which is motor error. I ran test and it will agitate but never go into high speed spin. MCU is bad and would need to be replaced.Customer will think about it and call back if they want to proceed (see picture for estimate)MCU part# 134618213

We serviced a

KENMORE DISHWASHER

Model 66513693N410

Near Hopkins, MN 55343

Adam

Job Details: 01/18/2023

Installed new control board from last diagnosis. Once installed and reassembled. Put unit in to service mode to test all the functions. Everything tested good through test mode. I did notice lots of suds. Customer is liquid detergent. Recommend using less soap. Showed the amount of suds and then used some oil to cut it down and drain it out. Installed W10751502 board; used 1 W10751502 (CONTROL BOARD - MAIN) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Minneapolis, MN 55447

Adam

Job Details: 01/18/2023

Installed new sump from last diagnosis. Reassembled unit tested multiple times for leaks and unit is working properly.

We serviced a

FRIGIDAIRE DRYER

Model AEQ6000ES2

Near Rogers, MN 55374

Matt

Job Details: 01/18/2023

"Customer complaint is, Customer complaint is, VERY HOT SMELL AND MELTED SOME CLOTHES. Inspected and tested. Found the heating element has failed and is grounding to the housing assembly. Needs the whole heating element housing assembly. Also needs new rear bearing. Installed new heating element and rear bearing kit. Tested and dryer is working great and heat is cycling between 190F and 125F. Dryer is now fixed. ; used 1 5303281153 (REAR BEARING KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU943PWKB0

Near Osseo, MN 55311

Phillip

Job Details: 01/18/2023

The customer said the dishwasher will not drain and they smell something burning. I found the dishwasher was full of water. I pressed the cancel so it would drain. The motor started for a second then stopped and I could smell electrical burn smell. After a few seconds the motor clicked then tried again. I sucked the water out and removed the filter top. The impeller is clear and turns by hand. There is signs water is leaking into the motor. I found the center of the lower wash armIs damaged and pieces of metal from the arm are laying in the dishwasher. It will need the lower wash arm and pump assembly. Today I replaced the lower spray arm and the wash pump motor assembly. I ran the dishwasher and it sounds good and pumps good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2322MSC

Near Rogers, MN 55374

Phillip

Job Details: 01/18/2023

Customer complaint is the fresh food section is warm and on the display is flashing the H1 in the fresh food display l. The H1 indicates the fresh food is too warm. I remove the damper assembly and found that its not opening. In diagnostic mode when I cycled the damper did not open and made clicking sounds. The damper is defective.Today I replaced the damper and reset power. The H1 came up again but its still above temperature. I advised the customer to give 24 hours for it to cool down.

We serviced a

SAMSUNG REFRIGERATOR

Model RB195ACPN

Near Minneapolis, MN 55407

Nate

Job Details: 01/18/2023

"Has been freezing up behind evaporator cover, and drain lines were plugged. Installed drain kit, which includes new drain lines, insulation, and heat probe. Replaced bad temp sensor. Confirmed forced defrost works so thermistor is good. Told customer 24 hours until totally cool. Verified drains drain well now. ; used 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (TEMP SENSOR) from stock"

We serviced a

SPEED QUEEN DRYER COIN OP++

Model SDG509WF

Near Minneapolis, MN 55403

Nate

Job Details: 01/18/2023

"Replaced rear felt seal, vacuumed dryer and cleaned and oiled rollers. Runs and heats great now."

We serviced a

LG RANGE

Model LSSE3026ST/00

Near Saint Paul, MN 55118

Nate

Job Details: 01/18/2023

Replaced bad convection fan motor. Cleaned all the grime off of the fan blades. Much quieter now.

We serviced a

MAYTAG WASHER

Model WTW8500DC0

Near Saint Paul, MN 55106

Nate

Job Details: 01/18/2023

Replaced a bad leaking water valve. Confirmed no leaks now.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Minneapolis, MN 55428

Nate

Job Details: 01/18/2023

"Not draining. Cleaned sludge out of the drain line, so thats clear now but drain pump just hums. Seized up. Quoted for new drain pump. This dishwasher will take a bit to get out. Please schedule me for a double time slot. ; ordrd 1 W11412291 (Drain pump)"

We serviced a

GE DISHWASHER

Model GSD3360K00SS

Near Monticello, MN 55362

Matt

Job Details: 01/18/2023

"Customer complaint is, DRAIN ISSUES, BROKEN SPRAY ARM RETAINER CLIP AND WILL NOT DRAIN- BAD PUMP? Customer broke the clip that holds the spray arm in when he was taking it apart. Inspected and tested. Found the air gap on the counter is plugged. Customer cleaned out air gap and now the dishwasher is draining great. Customer is going to replace the spray arm base himself."

We serviced a

SAMSUNG REFRIGERATOR

Model RF23J9011SR

Near Eden Prairie, MN 55347

Adam

Job Details: 01/16/2023

Unit was steamed for ice maker freezing. Customer unplugged unit 24 hour before arrival so it was defrosted installed the Samsung ice maker kit. Checked for error codes after and everything seams to be working properly. Installed da8-02642A

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Saint Michael, MN 55376

Phillip

Job Details: 01/16/2023

"The customer complaint is the washer is not spinning. I put the washer into diagnostics and there is no fault codes. I put into the spin test, the retractor shifter sounds like its moving. When it turns in the spin the agitator spins but not the basket. When the washer agitates the agitator sounds normal in one direction but then it clicks in the other direction. I tipped the washer back and manually moved the transmission clutch into spin but its still not spinning. Theres nothing binding up the basket. It will need the following parts. Transmission clutch assembly 5304516133Retractor shifter 5304511361; states that autho needed"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3013LWB

Near Minneapolis, MN 55418

Nate

Job Details: 01/16/2023

"Not heating, found a bad ignitor. Replaced, heats great now. ; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

SAMSUNG WASHER

Model WF419AAW/XAA 02

Near Eagan, MN 55122

Delton

Job Details: 01/16/2023

"Found that the tub bearing is broken. Inner tub wont spin when trying to spin by hand. Tub moves and flops around. Parts are NLA even if parts were, would be uneconomical to repair. Customer will purchase new washer."

We serviced a

MAGIC CHEF WASHER STACKED++

Model MCSCWD20W3

Near Eagan, MN 55122

Delton

Job Details: 01/16/2023

"I cant find model/serial number tag but the door latch is the right part. I installed door lock, tested and washer door locks, fills and agitates. Washer is working good."

We serviced a

LG WASHER

Model WM1377HW

Near Albertville, MN 55301

Phillip

Job Details: 01/16/2023

The customer said the washer does not drain. The customer had drained the water out and thinks the drain pump is bad. I spun the basket by hand and the tub bearing is bad. The basket is loud when it spins. The gasket was loose and the clamp was laying down inside. I put the clamp back on. I put some water in the washer to test for leaks. When the washer drains the pump is bad. I found the impeller is stripped and slipping on the shaft. I advised the customer that with all the issues it has it would be better to replace the whole the washer .; used 1 4681EA2001T (DRAIN PUMP ASSM - MOTOR SOLD SEPARATELY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW3

Near Saint Michael, MN 55376

Phillip

Job Details: 01/16/2023

"Customer complaint is at the beginning of the Spincycle. It will shut off and give the F 54 fault code. The 54 fault code indicates an issue with the rotor, spinning free. The customer has removed the basket and wash plate and theres no obstruction. I spun the basket by hand, you can hear the bearing make a roaring sound. I did a spin test and it never spins. The span gives me the F 54 fault. Needs a new tub bearing kit. I gave the customer a quote and Im coming back Friday install the new bearing. ; schdld next appmnt for 1/20 FRI !"

We serviced a

MAYTAG WASHER

Model WTW8500DC0

Near Saint Paul, MN 55106

Nate

Job Details: 01/16/2023

"Water leaking from water valve. Also, transmission leaking oil. Customer said sometimes washer splashes a lot. Can see where transmission has been flinging oil. Quoted for valve, coming back to replace that on Wednesday. Also, quoted for transmission, clutch and valve. ordrd 1 W11165546 (Valve)"

We serviced a

GE MONOGRAM++ REF BUILT IN++

Model ZISB420DKB

Near Chaska, MN 55318

Adam

Job Details: 01/16/2023

Installed switches and the fridge light is now working and is bright. The freezer light works but is dim. Tried the led transformer and is still dim. Looks like you cant get the led lights in the freezer just wondering if someone can double check

We serviced a

MAYTAG DRYER

Model mDG5500AWW

Near Mendota Heights, MN 55118

Nate

Job Details: 01/16/2023

Replaced felt seal on front. Sounds way better now.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF6

Near Sartell, MN 56377

Seth

Job Details: 01/16/2023

Customer complains the icemaker stopped working. Upon arrival an inspection I began diagnosing and found that the water was not passing from the inlet valve to the icemaker. I defrosted the water in the tube and found the problem. We ran out of service diagnostic mode and double check dollar water fittings. Labor only no parts were used.

We serviced a

BOSCH DISHWASHER

Model SHP65T55UC/02

Near Minneapolis, MN 55419

Nate

Job Details: 01/16/2023

"Giving heater error. Found a mouse infestation. Checked with FW and RJ, need to submit this to AHS, mouse infestation. ; O-emld tckt"

We serviced a

GE DRYER

Model GTD65EBSJ4WS

Near Minneapolis, MN 55424

Nate

Job Details: 01/16/2023

"Replaced bad slide and belt. Vacuumed out, runs great now. ; pckd up 1 We00x720 (Bearing slide kit)"

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Burnsville, MN 55337

Delton

Job Details: 01/16/2023

Customer says it will intermittently leak from back of washer and will go to front of washer on the floor. I ran full test and checked all areas for any leaks and did not find anything. I suspect that during the spin cycle it will turn on the water valve for rising and if there is an uneven load the water could hit the top rim and splash over. I only suspect that due to not seeing any other leaks and customer says it is intermittent.I cannot find any leaks and customer will notate cycle that was being wash at the time of leaking.

We serviced a

BOSCH DISHWASHER

Model SPX68U55UC/37

Near Saint Paul, MN 55104

Delton

Job Details: 01/16/2023

"I replaced aqua stop but when testing it no water came though, with old one, some water would fill. I called Bosch and they said its the water pressure but i ran hose into bucket and came out high speed and splashed over so i dont think thats the issue and looks like the part is DOA also part ordered is much longer than original part.Customer is thinking since there is continual issues that they will probably purchase new dishwasher at this point. Please follow up with customer in a few days and see if they want to try and reorder part and try again or if they purchased new dishwasher.If part is reordered please verify that it is the right part (it was right, just was twice as long)Will need to send part back as DOAI did not have the Sensor part.; saved tckt , states that autho needed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF6

Near Minneapolis, MN 55416

Nate

Job Details: 01/16/2023

"Steamed off iced over evaporator. Replaced bad evaporator sensor. Now when I first had it installed on evaporator it read 56 degrees which was accurate. Then after allowing fridge to run for 10 minutes, it reads 43 degrees at evaporator. I let it run for 5 more minutes and then it read 27 at the evaporator. Also steamed out air ducts and frozen drain line under evaporator."

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Sartell, MN 56377

Seth

Job Details: 01/16/2023

Same issue re-occurred. I quoted board and sensor she will call us with a decision today. ; saved tckt

We serviced a

LG WASHER

Model WT1101CW

Near Minneapolis, MN 55416

Nate

Job Details: 01/16/2023

"Washer is not able to drain because plumbing is backed up. It drains, but then then the water reverse siphons back into the washer. I called the owner and let him know they need a plumber."