We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA-07
Near Apple Valley, MN 55124
Delton
Job Details: 08/26/2024
Replaced icemaker, ran test and it cycled and filled. Informed customer could take up to 48 hours for ice to be made. Refrigerator is working good.
We serviced a
GE RANGE
Model JGS760FP4DS
Near Star Prairie, WI 54026
Aaron
Job Details: 08/26/2024
The gas safely switch behind the warming drawer had been tripped. I opened the valve and double checked that the bake and broil burners ignite. I double checked that the range is fully online and working like the customer expects.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Roseville, MN 55113
Hyrum
Job Details: 08/26/2024
Complaint is of unit not starting and giving faint hum. Ran unit through express cycle with no issues. Checked errors and no errors present. Finished by running service diagnostics cycle and no issues or errors present. Advised customer to continue use and document thoroughly if issue returns including video if possible.
We serviced a
AMANA DRYER
Model NGD4655EW
Near Hammond, WI 54015
Aaron
Job Details: 08/26/2024
The gas dryer drum does not tumble.I removed the top and the bulkhead of the dryer, the belt was not in place when I removed the appliance top. Once I got into it I found that the belt was broken and laying on the floor of the appliance. I replaced the defective belt and checked the drum wheels, idler pulley , glides and felt slides. Once the new belt was installed and the dryer was assembled, I verified my repair was solid and that the flame assembly still ignited and burnt properly. I did find condensation so I passed along to the customer that they should check the end of their dryer vent.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624XSS
Near Chaska, MN 55318
Kinnon
Job Details: 08/26/2024
Arrived on site no ice production called Biko tech-support confirmed ice cube trays not even not home incorrectly ordered replacement icemaker dual icemaker assembly replaced dual icemaker assembly
We serviced a
GE REFRIGERATOR
Model GDE21EYKHRFS
Near Hudson, WI 54016
Aaron
Job Details: 08/26/2024
Water flow to the appliance has been restored, verified from disconnected and opened valve.The water tube to the ice maker tray was frozen, I streamed it open.Water was not making it though the filter housing manifold, so I replaced it too. Ran a harvest cycle and verified water flow to the ice maker was restored. Ice maker will produce as expected again.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814WV5
Near Medina, MN 55340
Paul
Job Details: 08/26/2024
Customer states unit doesnt keep ice cream hard everyday, he is testing it with a fork and writing on the calendar. Found unit low on refrigerant. Inspected unit for refrigerant leaks on all welds and components as unit has had most sealed system parts already replaced. Replaced gasket on high side access port. Evacuated system and charged with proper charge of R600. Unit cooling properly again. If refrigerant leaks out again, it is likely a Yoder loop leak, but recommend full pressurized leak detection to determine.
We serviced a
LG DISHWASHER
Model LDFN4542W
Near Saint Joseph, MN 56374
Brandon
Job Details: 08/26/2024
Returned with the part, installed, removed the unit and vacuumed out the water in the lower pan, ran unit and checked for leaks. Found no leaks, put the unit back and adjusted.
We serviced a
KITCHENAID RANGE
Model KGRT607HBS3
Near Chaska, MN 55318
Kinnon
Job Details: 08/26/2024
Confirmed not preheating igniter out of tolerance replaced igniter all functions test good
We serviced a
FRIGIDAIRE DRYER
Model FFRG4120SW2
Near Rogers, MN 55374
Matt
Job Details: 08/26/2024
REPLACE PANEL. Installed new front panel. Dryer is now fixed.
We serviced a
FRIGIDAIRE FREEZER
Model FFUE2022AWG
Near Zimmerman, MN 55398
Matt
Job Details: 08/26/2024
FREEZER ISSUES, OPERATIONS, NO COOL-NOT COOLING. Freezer temperature is 28F. I removed the evaporator cover and the evaporator is completely frosted over. I put freezer into test mode and turned the heater on and theres 120V, but its not turning on. I ohmed out the heater and its open. Installed new defrost heater and tested. Heater came on and is working now. Freezer is now fixed. This heater I ordered is a little different design, so I called techline and he said its the right part.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM10
Near Osseo, MN 55311
Adam
Job Details: 08/26/2024
does not make it ice. Found that the icemaker is not cycling. Replaced icemaker. Now unit is cycling and filling and harvesting properly explained customer can take 72 hours to start produce ice.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Maple Grove, MN 55369
Adam
Job Details: 08/26/2024
Call Sers complaint is unit will randomly beep at them and flashlights. Went through test mode. Everything was working properly. Ask customer if they ever saw water inside the unit they said no its always dry so its not water filling up the unit or anything. Looking like some kind of communication. Installed new control board tested unit multiple times units working properly. Explained to customer if it comes back to take video of the code that its flashing otherwise we wont know whats going on.
We serviced a
GE DISHWASHER
Model PDT785SWN7FS
Near Coon Rapids, MN 55433
Adam
Job Details: 08/26/2024
Installed new drain pump from last diagnosis let unit run for 15 minutes to check for leaks. Then drain and filled multiple times to make sure unit was operating correctly
We serviced a
FRIGIDAIRE WALL OVEN++
Model GMOS1962AFA
Near Farmington, MN 55024
Delton
Job Details: 08/26/2024
Replaced outer door frame part sent direct to home (5304533689), no more dings. Microwave looks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AW
Near Sartell, MN 56377
Brandon
Job Details: 08/23/2024
Repair from 83336, added new water line to the dishwasher, cycled and tested the dishwasher now works as it should; used 1 48337DNS () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU20F2VW
Near Brooklyn Center, MN 55430
Nate
Job Details: 08/23/2024
Not cooling. Found the evaporator fan encased in ice. Found out the door got left open, so the fan sucked in a bunch of moisture and it froze up. I steamed out the fan area and now its circulating air great.
We serviced a
GE REFRIGERATOR
Model GSS23GSKMCSS
Near Shorewood, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site found water in the bottom of freezer. Took evaporator cover off found evaporator drain frozen over and clogged. Blew out. Drain with steamer poured hot water down drain that water was going down the drain into the bottom tray cleaned up panel reinstalled cover all functions test good
We serviced a
WOLF++ RANGE
Model DF364G
Near Excelsior, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site front right burner doesnt always light and both lamps out in oven. Ordered four burners four caps and both lamps replaced all parts. All functions test good
We serviced a
BOSCH DISHWASHER
Model SHP65CM5N/24
Near Eagan, MN 55123
Delton
Job Details: 08/23/2024
Getting leak error. Pulled out dishwasher and there is water in the drip pan. Cleaned out water and found that there is water, cleaned out water and ran test and found that it is leaking from sump. Found that the screw is loose and water was getting inbetween tub and sump. Used screws that bite into plastic more and is secure. Tub and sump are now tight and no more leaks.Dishwasher is working good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550US/AA
Near Excelsior, MN 55331
Kinnon
Job Details: 08/23/2024
Arrived on site kickplate ran heavy, normal and express wash for 40 minutes. Checked wash wall function incorrectly unable to duplicate couldve possibly been water deflection off of a pot or pan or plate. Also observe lots of sudsing (picture attached)that couldve contributed to leak is unable to duplicate leak adjusted front height, slightly all functions on dishwasher test.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFFU13F2VW
Near Becker, MN 55308
Brandon
Job Details: 08/23/2024
Returned with the parts, checked and found the unit was working as it should, called tech support spoke John, case number 87525865. Was informed that there are no bulletins for this unit. Ordered the potentiometer and board , installed, also let customer know to have have the outlet checked since it was out in the garage making sure it was not on a gfci.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF
Near Rogers, MN 55374
Adam
Job Details: 08/23/2024
Complaint is freezer seal isnt sealing. Found moisture around the door seal. Found that it was out of alignment. Realigned. Tested door is now sealing.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2024
ERROR WITH UNIT AND TICKING SOUND. Customer advised there is a broken lid switch and getting a L1 error code. Found the lid lock is broken and just hanging. I installed new lid lock and tested. Washer drained and spun. I ran washer through a rinse and spin and everything is working great. Washer is now fixed.
We serviced a
LG REFRIGERATOR
Model LMXS28626SH.ASTCNA1
Near Annandale, MN 55302
Paul
Job Details: 08/23/2024
Customer stated refrigerator getting warm. Found freezer at -10?F and fresh food at 52?F. Put unit into test mode and found all fans operational but low flow to fresh food compartment. Tested damper open and closing, works as it should. Inspected evaporator coil and found evap plate had pulled away from back wall, causing low air flow to fresh food compartment. Frost pattern of evap coil was perfect. Re-installed evap plate and verified it will not shake loose. Put into test mode and verified operations, air flow to fresh food compartment is great again.
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Big Lake, MN 55309
Matt
Job Details: 08/23/2024
MAKING WEIRD NOISES WHEN USING. Customer advised during the whole cycle there is a noise but the unit is washing/rinsing/spinning ok. I ran washer through a test mode and didnt hear any abnormal noise. I removed the clutch and slider and the slider magnet looks like it might be a little loose. I installed new slider and tested. Washer sounds great. Washer is now fixed.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FEB30S5DCB
Near Chanhassen, MN 55317
Paul
Job Details: 08/23/2024
Replaced oven control relay. Started unit and verified operations. Oven is working properly again.
We serviced a
ELECTROLUX WASHER
Model ELFW7337AW
Near Bloomington, MN 55425
Hyrum
Job Details: 08/23/2024
Unit side panel is damaged. Replaced panel and unit is now free of damagesUnit 427
We serviced a
ELECTROLUX WASHER COIN OP++
Model ELFW7337AW2
Near Bloomington, MN 55425
Hyrum
Job Details: 08/23/2024
Complaint is of damaged left side panel, replaced panel and unit is now free of damages.
We serviced a
WHIRLPOOL RANGE
Model WGG745SOFS02
Near Maple Grove, MN 55369
Adam
Job Details: 08/23/2024
Complaint is top burners, not working besides the front left. On arrival noticed that the caps on most of them were on the side or kind of moved awkwardly. Rearranged the cap and burners properly once in The correct spot. Tested unit unit is now working properly..
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VWC
Near Minneapolis, MN 55445
Adam
Job Details: 08/23/2024
Verified bad compressor. Removed old compressor and filter. Instead new compressor and filter, once installed pressured to 200psi. Then vacuumed under 300 microns. Filled with proper refrigerant. Then plugged in. Tested unit and its working properly
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Victoria, MN 55386
Paul
Job Details: 08/23/2024
Customer stated unit makes loud noise a few times a day. Inspected unit, put in test mode and verified no noises from back of unit. Found evap fan assembly noisy. Replaced assembly. Tested unit in max cool again to verify, unit is back to normal operations.
We serviced a
ELECTROLUX LAUNDRY CENTER++
Model ELFW7337AW
Near Bloomington, MN 55425
Hyrum
Job Details: 08/23/2024
Complaint is of damaged front panel. Replaced panel unit is now free of damages
We serviced a
GE WASHER
Model GTW725BSN1WS
Near Saint Paul, MN 55102
Hyrum
Job Details: 08/23/2024
Complaint is of damaged top panel preventing unit from starting. Replaced top panel and hinge, unit is now operating properly. Job completed.Used both WH01x2411 alongside WH44x26695
We serviced a
BOSCH RANGE
Model HII8056U/03
Near Roseville, MN 55113
Hyrum
Job Details: 08/23/2024
Complaint is of broken glass, arrived on site with new glass. Looked over glass and got customer approval that new glass is satisfactory. Removed oven and installed new cooktop. Job completed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHT2055VD3
Near Shakopee, MN 55379
Kinnon
Job Details: 08/23/2024
Arrived on site fridge and freezer lights both not working on opening doors. I open the refrigerator and touch the temperature control button. I heard a beep and the lights came on and worked I reset the fridge. I also took the evaporator cover off to check. Frost pattern looks good. Everything is cooling correctly refrigerator functions good. If client calls back and lights are not working again, please order control board located in refrigerator at the top.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Otsego, MN 55330
Matt
Job Details: 08/23/2024
WON'T DRAIN - STANDING WATER. Customer advised the started a load of laundry and the lid lock just clicks and then they get an Er LI error code. Found the lid lock was broken. Installed new lid lock and tested. Washer drained and spun. Washer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Minneapolis, MN 55442
Nate
Job Details: 08/23/2024
Not circulating now. Found a bad wash motor assembly. Replaced assembly.. Runs great now.
We serviced a
GE DISHWASHER
Model GDF645SSN0SS
Near Otsego, MN 55330
Matt
Job Details: 08/23/2024
LEAKING FROM THE BOTTOM. Found the rubber elbow on the circulation pump has a hole and is spraying water out. Quoted customer to install new pump. Customer approved repair. Installed new circulation pump and tested. Dishwasher is working great and no more leaks found. Dishwasher is now fixed.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Saint Michael, MN 55376
Matt
Job Details: 08/23/2024
NOT HEATING. Found the thermal fuse on the heating element was blown. Customer approved replacing the heating element. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 195F and 125F. Dryer is now fixed. ; used 1 de486a () from stock
We serviced a
WHIRLPOOL DRYER
Model TGDS840JQ1
Near Minnetonka, MN 55345
Nate
Job Details: 08/23/2024
When I got here, dryer was tumbling great, but tenant said now the issue is that it stops heating after awhile and that on sense dry it runs for hours. Found bad coils. Replaced the coils. Also found pully and belt worn down already. Replaced with our kit but not charging for kit since thats under warranty still. Had a bunch that clothes going into washer are wet. Put washer on spin and found that it shakes bad. Needed to be leveled. I leveled it and did a spin cycle and now it doesnt shake. Called Sarah in autho and told her the deal. ; used 1 5303931775 (GAS VALVE COILS) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Minneapolis, MN 55411
Nate
Job Details: 08/23/2024
Leaked water behind fridge. Found where the water line was pinched and broken. Used our waterline in stock and a John guess fitting to replace broken section. No leaks now. ; used 1 HOSE2 (Pt516- 1 Foot, 5/16' TUBING), and 1 FITTING4 (SPFU 516 5/16' JG FITTING) from stock
We serviced a
LG DISHWASHER
Model LDFN3432T
Near Minneapolis, MN 55427
Dakota
Job Details: 08/23/2024
Re pop laced wash motor and tested, running smoothly and no leaks
We serviced a
LG DRYER
Model DLEX5101V
Near Minneapolis, MN 55436
Dakota
Job Details: 08/23/2024
Noise while running, found rear two rollers sized, replaced rollers and tested, unit running smooth now; used 1 AGM75510755 (DRUM ROLLERS (2)) from stock
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01
Near Saint Paul, MN 55104
Dakota
Job Details: 08/23/2024
No heat, found gas valve coils electrically open, replaced coils and tested, unit now heating; used 1 279834 (GAS VALVE COIL KIT) from stock
We serviced a
KENMORE REFRIGERATOR
Model 596.69879990
Near Saint Paul, MN 55106
Hyrum
Job Details: 08/22/2024
Complaint is that unit is not cooling in FF, found poor airflow to Fresh food caused by ice buildup in freezer. Further testing revealed failed defrost thermostat preventing heater from running. Quoted new thermostat. Customer approved.; used 1 WR50X60 (DEFROST THERMOSTAT / LIMITER) from stock
We serviced a
ELECTROLUX WALL OVEN++
Model E30EW75GSS1
Near Minneapolis, MN 55446
Nate
Job Details: 08/22/2024
Replaced bad board and temp sensor. Works great now.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Plymouth, MN 55447
Nate
Job Details: 08/22/2024
Customer said its not washing well and is louder than in the past. I checked everything and couldnt find anything wrong with it. I did a calibration cycle on it, and also leveled it out because it was tipping back a little bit, causing the basket to bang around. Now, It agitates, drains, and spins great.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Otsego, MN 55330
Adam
Job Details: 08/22/2024
Complaint is unit not heating properly seams to be on the lower side of temps. They said they increase the temp by 50 degrees to make it right. Took temps at 350 averaged correctly. At 425 it was about 10 degrees low. Customer wanted oven temp raised. Showed customer how to raise temps. Holding down the down arrow button for 5 seconds then set your temp then press start
We serviced a
LG LAUNDRY CENTER++
Model WM6998HBA
Near Albertville, MN 55301
Matt
Job Details: 08/22/2024
GETTING ERROR CODE AND WON'T OPERATE - NEED TO CHANGE THE FILTER ERROR. Customer said its not giving it every time. If it doesnt give the error it starts and goes through the cycle perfectly. Customer got it to give the error after about the third or fourth time she tried it. I removed the filter and there was hardly anything in it. I cleaned it out and tested. I cant get it to error out anymore. LG app is not working so I cant find any more information on this, but I think its supposed to be cleaned every time. Washer is built in and you cant get to the filter without pulling washer out. Washer is running and testing good now.
We serviced a
WHIRLPOOL LAUNDRY CENTER++
Model LTE6234DQ1
Near Wayzata, MN 55391
Nate
Job Details: 08/22/2024
Not drying well. Found a plugged vent. Cleaned out vent and now it runs much warmer and airflow outside is way better.
We serviced a
FRIGIDAIRE RANGE
Model GLEFM97FPWE
Near Sauk Rapids, MN 56379
Brandon
Job Details: 08/22/2024
Returned with part, installed the seal kit and the board user interface kit. Cycled and tested made sure each burner turned on. Unit is working as it should.
We serviced a
SAMSUNG RANGE
Model NE59J7850WS/AA
Near St. Cloud, MN 56304
Brandon
Job Details: 08/22/2024
Returned with the part, removed the old motor and installed the new motor. Cycled and tested, made sure the unit got to temp, the oven is working as it should.
We serviced a
SPEED QUEEN WASHER
Model AWN632SP116TW01
Near Saint Michael, MN 55376
Matt
Job Details: 08/22/2024
WASHER NOISE/ POOR WASH. I filled washer and it sounds great. I had customer put towels in and its agitating and washing and sounds good. Washer is testing good.
We serviced a
FRIGIDAIRE DISHWASHER
Model PDSH4816AF0A
Near Monticello, MN 55362
Matt
Job Details: 08/22/2024
DISHWASHER ISSUES, INSTALLATION, LEVELING-ADJUST DISHWASHER HANDLE. Handle is loose on the left side. I tightened it up. Dishwasher is now fixed.
We serviced a
KENMORE DISHWASHER
Model 6651474SN511
Near St. Cloud, MN 56301
Brandon
Job Details: 08/22/2024
Cus stated the unit was not working, when they tried to start the unit the red light would blink, found the user interface was locked, unlocked and cycled and tested the unit. Showed the customer how to lock and unlock, if the issue comes back and the unit cannot be unlocked they will need to replace the panel.
We serviced a
GE RANGE
Model JBS360DMWW
Near Saint Paul, MN 55106
Hyrum
Job Details: 08/22/2024
Complaint is back right burner is not working, found 240v present at receptacle but element was not making good contact. Adjusted pins so that good contact is made and unit is heating burner. Job completed.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model FFLE3911QW0
Near North Saint Paul, MN 55109
Hyrum
Job Details: 08/22/2024
Complaint is of loud noise during use, replaced heater and sheath alongside screws. The screw holes had failed and were loose allowing the two parts to make contact and grind. Unit is now operating properly.When turning valve on existing damage prevented valve from turning back on, handle just spun freely.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFEA
Near Minneapolis, MN 55416
Dakota
Job Details: 08/22/2024
customer state ice in fzr and leaking. Found defrost drain clogged causing ice to form in fzr and leak during defrost. Pulled unit, Cleaned drain and removed Ice from fzr and under evap. Tested drain w/ cup of water unit now draining
We serviced a
LG DRYER
Model DLGX3571V
Near Saint Paul, MN 55105
Dakota
Job Details: 08/22/2024
PM check on dryer, no abnormal noises and unit heating within spec. Disassembled unit cleaned interior of dryer of lint and cleaned lint filter housing, reassembled and tested unit operating within spec. Dryer vent check ok, recommend cleaning in 2 years if usage remains the same. Recommend another pm cleaning in 5 years.
We serviced a
FRIGIDAIRE WALL OVEN++
Model FGB24L2ASS
Near Roseville, MN 55113
Hyrum
Job Details: 08/22/2024
Complaint is that unit is not heating. Found igniter only drawing 2.4 amps which is not enough to start gas flow. Replaced Ignitor and unit is now operating properly.; used 1 5303935066 (IGNITER - OVEN GLOW BAKE) from stock
We serviced a
LG REFRIGERATOR
Model LFXC24796D/00
Near Minneapolis, MN 55446
Adam
Job Details: 08/22/2024
Painted unit not cooling. They had a compressor replaced just over a year ago. On arrival everything seems to be cooling put my temp probe inside the freezer. Pulled fridge out on protective mat in his system. At first I was at -10 on the low side. Then it bumped up after I press the test button to about 20 psi when I unplugged the fridge. It was down to 10 psi and never went up even after 15 minutes for equalize pressure. They compressors all over the map. Check temps and freezer was about 5? which isnt bad considering I had the freezer door open, they might have a sealed system issue with a restriction. But as of now everything is cooling properly.
We serviced a
BOSCH DISHWASHER
Model SHE68T56UC/09
Near Maple Grove, MN 55311
Adam
Job Details: 08/22/2024
Complaint is unit not draining and giving a E 24 code found that the drain pump sounds good but its not draining disassembled the unit and found that the drain pump isnt actually spinning the propeller so its not draining. Place the drain pump tested now unit unit is draining properly, tested multiple times to make sure it was working and no leaks; used 1 00620774 (MOTOR ONLY - DRAIN) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PLYW7
Near Hopkins, MN 55305
Kinnon
Job Details: 08/22/2024
Arrived on site standing water and dishwasher. Ran a cycle forced to drain and unit drained cleared drain hose flush system three times all functions tested , observed garbage disposal backing up and overflowing garbage disposal and advised customer
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Minneapolis, MN 55437
Delton
Job Details: 08/22/2024
Found that the cold water was just about shut off to the washer and barely trickling water in and then washer would get a long fill error and stop. I turned on water, ran test and washer fills, agitates, drains and spins. Washer is working good.
We serviced a
FRIGIDAIRE RANGE
Model FPGC3077RSJ
Near Corcoran, MN 55340
Paul
Job Details: 08/22/2024
Customer stated right front and right back burners are slow to light, with right front being the worst. Also the stainless steel base is hard to clean, and not coming clean. Removed burner covers to all 5 burners and cleaned orifices and burner heads. Verified proper operations. Units light properly. Downloaded owners manual for proper care and cleaning supplies and instructions, then informed customer. Unit in good operating condition.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Shakopee, MN 55379
Kinnon
Job Details: 08/22/2024
Arrived on site freezer door would not shut all the way found that freezer door mechanism was out of index and frozen over thawed with steamer both slide rails dried off and defrosted freezer door shut completely and seals all functions on fridge test good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUE2022AWG
Near Kimball, MN 55353
Brandon
Job Details: 08/22/2024
Returned with the heat element, installed the element, installed and put the unit back together.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297HDRS/XAA
Near Eden Prairie, MN 55347
Delton
Job Details: 08/22/2024
Water underneath crisper. Found that evaporator drain is frozen over. Needs drain kit. Customer approved estimate. Replaced drain kit, tested and now drains and no longer leaks underneath crisper. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NSBA
Near Minneapolis, MN 55445
Nate
Job Details: 08/22/2024
Leaking from front right corner. Found a mangled bottom wiper, splash shields, and worn down tub gasket. Called and got authorization to do repair. Replaced parts and ran it and after 20 minutes no leaks now. ; used 1 154827601 (TUB GASKET), 1 154701001 (DOOR SEAL / GASKET & BAFFLE PLATE), and 1 809006501 (DOOR SEAL / GASKET & BAFFLE PLATE) from stock
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Saint Paul, MN 55104
Hyrum
Job Details: 08/22/2024
Complaint is of broken door lock plastic. Replaced lid lock bezel and unit is now free of damages.
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01
Near Waconia, MN 55387
Paul
Job Details: 08/22/2024
Replaced faulty ignitor. Found dryer extremely dirty and plugged with hair/lint causing high temps due to poor air flow. Cleaned out dryer and verified better air flow. Dryer back to operational state again.
We serviced a
SPEED QUEEN DRYER
Model ADGE9RYS117TW01
Near Lakeville, MN 55044
Delton
Job Details: 08/22/2024
Replaced drum, front bulk head, seal. Tested and dryer is running and working good.
We serviced a
WHIRLPOOL DRYER
Model WED72HEDW0
Near St. Cloud, MN 56303
Brandon
Job Details: 08/20/2024
Customer states the dryer is making noises. Disassembled and found the idler pulley was worn and loose. Quoted customer the belt pulley kit. Customer approved, cleaned the unit out, replaced the drum rollers, belt, and the idler pulley. Cycled and tested. Informed the customer the vent was full of lint. Vent was short about 8ft vent; used 1 4392067 () from stock
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Dayton, MN 55327
Nate
Job Details: 08/20/2024
Replaced bad converyor and valve assembly. Runs great now through all valve options and clears out all softener.
We serviced a
LIEBHERR++ REF BUILT IN++
Model 0929151-03
Near Rogers, MN 55374
Adam
Job Details: 08/20/2024
Install new sensor from last diagnosis. Once the sensor was in tested unit is now going to be working properly. Explain that can take up to 24 hours to fully cool.
We serviced a
BOSCH DISHWASHER
Model SHV4303UC/U12
Near Minneapolis, MN 55417
Hyrum
Job Details: 08/20/2024
Complaint is that unit is leaking, unit tile has been removed and is now accessible. Removed unit and found lots of brown water in bottom of pan. Drained all water and ran unit for 30min. No leaks present during testing. Did however find no drain loop present and customer states issues were happening at similar times to drain clogging. Quoted for drain line extension and high loop install. customer approved.; used 1 8269144A (Drain Extension) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Maple Grove, MN 55369
Adam
Job Details: 08/20/2024
Make an loud noise during tumbling. Verified complaint. Disassembled unit found out the unit had a bad roller in the back and one in the front. Quoted bluebook for the replacement kit. Customer approved installed all parts tested unit is now working properly.; used 1 4392067 (BELT - SET) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TPO
Near Eden Prairie, MN 55346
Kinnon
Job Details: 08/20/2024
Arrived on site found flapper for ice tunnel disintegrated and cracked ordered new ice dispenser mechanism and replaced all functions test good
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Otsego, MN 55301
Matt
Job Details: 08/20/2024
NOT FREEZING - FREEZER. Customer had refrigerator unplugged for the last couple of days because it completely stopped cooling. Fans are running, but not the compressor. I quoted customer to install new inverter board. Customer declined repair and is going look into replacing the refrigerator.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Inver Grove Heights, MN 55077
Delton
Job Details: 08/20/2024
Customer said clothes not getting dry. Found that dryer is heating but when i checked vent outside there is no airflow. Found that the customer is using flexible vent and dryer was pushed all the way against the wall pinching the dryer vent and not venting outside. I cut down the long vent so it doesnt kink, tested and dryer is cycling heat and venting out normally. Dryer is working good.Will return parts:W10900067; wp3387134; wp3977767; wp3392519; 279838
We serviced a
GE REFRIGERATOR
Model GFE27GSDCSS
Near Becker, MN 55308
Brandon
Job Details: 08/20/2024
Customer states the fresh food compartment is warm and the freezer is cold. Tested and found the fresh food fan not working the unit also had a code for a defrost issue in the fresh food compartment. Quoted and the customer approved, replaced the fan, tested and found the defrost working as is should, steamed out the ice and cleaned the clogged drain. Tested and now the fresh food compartment is now getting cold. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE LAUNDRY CENTER++
Model GUD27ESSJ0WW
Near Becker, MN 55308
Brandon
Job Details: 08/20/2024
Customer states the unit was making a noise, the unit was halfway disassembled when I got there, finished the disassembly and found debris in the fan. Removed and checked the rest of the unit found no issues, reassembled and tested the customer stated the noise has went away
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Roseville, MN 55113
Hyrum
Job Details: 08/20/2024
Customer states machine will not progress through the cycle. Machine had a stored error code for Phil. Machine seem to be filling at the appropriate rate. Machine was extremely off level and rocking around. Secured the feet to the floor and level the machine. Tested the machine seems to be working properly now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Roseville, MN 55113
Hyrum
Job Details: 08/20/2024
Customer states machine will not progress through the cycle. Machine had a stored error code for Phil. Machine seem to be filling at the appropriate rate. Machine was extremely off level and rocking around. Secured the feet to the floor and level the machine. Tested the machine seems to be working properly now.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
BOSCH WASHER
Model WFVC5400UC/20
Near Chanhassen, MN 55317
Kinnon
Job Details: 08/20/2024
Arrived on site found no draining of water motor defective drain pump ordered part customer approved estimate replace drain pump. All functions test good
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Medina, MN 55340
Paul
Job Details: 08/20/2024
Replaced faulty, dented user interface. Reset unit and verified operations. Refrigerator working great again
We serviced a
SUBZERO++ REF BUILT IN++
Model BI-48SD/O
Near Wayzata, MN 55391
Paul
Job Details: 08/20/2024
Replaced flaky ice maker in freezer. Adjusted screw on hinge door near condensing coil. Verified refrigerator and freezer have been working properly since last visit.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS3R5EMB2
Near Plymouth, MN 55441
Nate
Job Details: 08/20/2024
Replaced bad heater. Old heater was broken. Showed tenant how to replace water filter.
We serviced a
THERMADOR++ RANGE
Model PRG364GDH/11
Near Victoria, MN 55386
Paul
Job Details: 08/20/2024
Customer states oven tripping on 3-2 error code. Verified sensor ohms out correctly. Replaced faulty control board. Started oven and verified operation.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXPA4
Near Waconia, MN 55387
Paul
Job Details: 08/20/2024
Customer states dishwasher top rack not getting clean. Started unit and found wash pump had very low flow. Took unit apart and found chopper assembly plugged with broken glass and debris. Removed debris and tested unit. Flow is much better. Customer to run machine and decide if they want pump assembly replaced in the future
We serviced a
GE WASHER
Model PTW700BPT0DG
Near Baldwin, WI 54002
Aaron
Job Details: 08/20/2024
I removed the user interface to access the main power control board of the top load washing machine. Once I access the main power control board I removed it and installed the new main power control board. Once all the harnesses and other apertures were in place I reassembled the user interface and plugged the machine in. Once voltage was restored to the machine I had to reset the personality of the board so that it would communicate correctly with the washing machine. Once the personality was set, I ran a test cycle to verify that the machine spins agitates and drains. The machine is back to normal and good for normal every day use.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Lakeville, MN 55044
Delton
Job Details: 08/20/2024
Washer is not draining and inside id full of water. Found that pump is running but not draining. There is an obstruction in the tub. Customer approved estimate. Found that there was a long sock that was inbetween tub and blocking drain pump hose. Removed debris, tested and washer now drains and all functions are working good.
We serviced a
LG WASHER
Model WT5001CW
Near Baldwin, WI 54002
Aaron
Job Details: 08/20/2024
The customers washing machine was making a grinding noise at the beginning of the wash cycle, during sensing.I could move the pulsator quite a bit, the bolt holding it in place was loose. I removed the bolt, pulled the pulsator off the spline ave cleaned out the area underneath. I replaced the pulsator and cap with a new bolt. Tested my repair several times to verify that the noise problem had been solved. The washing machine is back to normal.
We serviced a
LG DRYER
Model DLG3401W.ABWEEUS
Near River Falls, WI 54022
Aaron
Job Details: 08/20/2024
So talk to the customer they said that they had a dryer vent cleaning done. I put my temperature cord inside the machine and the dryer didnt reach 110? while hooked up to the vent. So I slid the machine away from the vent and started the time dry cycle the dryer got up to 180? no problem. Slid the machine back onto the vent again cycle and started the process of drying the machine did not reach 110? again. The problem with this appliance is not the appliance itself the vent that leads to the outside is not clean and they are gonna have to call, the dryer vent cleaner back out to clear any obstruction that remain.
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Maple Grove, MN 55369
Adam
Job Details: 08/20/2024
Complaint is making loud squeaking noise. Disassembled unit found that the idler pulley was bad. Looks like someone just replaced the rollers. Customer said the rollers were replaced before they moved in. Previous owners told them that. Quoted for a new idler pulley. Customer approved installed partreassembled unit. Tested unit now its quiet and working properly.; used 1 WPW10547292 (IDLER PULLEY) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7551SR/AA
Near Watertown, MN 55388
Paul
Job Details: 08/20/2024
Removed old ice maker and auger assembly with faulty optics with the use of steamer. Installed new auger assembly #DA97-12540G and old ice maker. Started unit and verified operating again. Instructed homeowner how to reset water filter reminder.
We serviced a
GE DISHWASHER
Model GDT225SSLSS
Near Hudson, WI 54016
Aaron
Job Details: 08/20/2024
The resident is unhappy with their new dishwasher, doesnt dry or clean dishes. The dishwasher drains, in fact the end of the drain line was submerged in the PTrap, likely allowing water back into dishwasher. I pulled the drain line back up the stand pipe so that it isnt submerged.The water supply filling the appliance is cold/luke warm. I let the customer know that running hot water out of her kitchen faucet will ensure that her dishwasher fills with nice, hot water. The water is heated while circulating during the wash cycle, continuity of present and resistance is 15 ohms. There is strong pressure from the wash arms, no error codes present from error mode entry. Adding rinse aid to the dispenser is an important part of achieving clean/dry dishes, the residents reservoir was empty.I didnt find anything wrong with the dishwasher, its in good working condition.
We serviced a
LG DRYER STACKED++
Model DLGX3371W
Near Minneapolis, MN 55401
Dakota
Job Details: 08/20/2024
Replaced high limit, thermal cutoff and outlet thermistor as a kit. Tested unit, all functions ok, instructions from previous visit still apply if d80 reappears
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS173TW01
Near Hudson, WI 54016
Aaron
Job Details: 08/20/2024
The customers dryer was tumbling and producing airflow, but no heat. I took the access plate off the bottom and tested the heater coil and found that there was no continuity between the upper and lower harnesses. I had a part on board that I used to replace the defective heater coil.I use the kit number 964P3. Once installed and all thermostats in place, I plugged the machine back in and tested it in time dry cycle to verify that my repair was good and everything was back to normal. The dryer is good for normal every day.