We serviced a
KENMORE WASHER FRONT LOA
Model 796.4158241
Near Elk River, MN 55330
Matt
Job Details: 05/20/2022
"Customer complaint is, LEAKING. Inspected and tested. Found a hole in the door gasket. Customer declined repairs for now and is going to look into patching the hole, or replacing the gasket himself. Part number MDS47123608."
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Ramsey, MN 55303
Matt
Job Details: 05/20/2022
"Customer complaint is, LATCH IS MESSED UP. Inspected and found the door latch is broken. Installed new door latch and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW0
Near Minneapolis, MN 55448
Matt
Job Details: 05/20/2022
"Customer complaint is, WHEN IT STARTS TO AGITATE IT MAKES WEIRD NOISES. Inspected and tested. Found the washer is roaring when in a spin. Gear case has failed. Needs a new gear case. Part number W11393685. . Call in for authorization please. ; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Albertville, MN 55301
Matt
Job Details: 05/20/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Ice maker doesnt respond at all in test mode. Found 5 of the 6 wires going to the ice maker are severed completely at the bottom hinge. Theres not enough wire and room to repair wires. Customer is just going to use as is for now."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Minneapolis, MN 55412
Phillip
Job Details: 05/20/2022
The washer will power on and display 59 but to wont start and I cannot change settings. There is no access to the washer. The dryer is stacked on top and its in a closet. I tried to rest the power but its the same issue. We will need to come back with 2 men and allow 2 hours. I will bring the parts back. ; schdld next appmnt for 5/27 FRI !
We serviced a
BOSCH REFRIGERATOR
Model B21CT80SNS/01
Near Minneapolis, MN 55401
Phillip
Job Details: 05/20/2022
Both sections are not cooling at all. The fans and compressor are running but its not cooling. The compressor is warm but the condenser was cool. There is no frost pattern on the freezer evaporator. It has a sealed system leak and there is no signs of oil from the back. I advised the customer that they need a sealed system technician.
We serviced a
GE DISHWASHER
Model GDF540HMF0ES
Near Minneapolis, MN 55418
Nate
Job Details: 05/20/2022
"Heater not coming on. Found a bad flow sensor. Replaced flow sensor, plugged in Newfi device. Ran through diagnostic mode. Only error from before was for the heat not coming on. Water not reaching desired temp. Ran through the heat cycle while water circulated. Ran great. Rose temp 10 degrees in 8 minutes. ; used 1 WD21X10519 (FLOAT SWITCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model TH70414497
Near Buffalo, MN 55313
Seth
Job Details: 05/20/2022
The customer complains that since she had Internet installed in her home her dishwasher is stopped working. Upon arrive on inspection I found the dishwasher had been leaking for a very long time. There was white furry and black mold everywhere. I took pictures and assessed and found that her house is ungrounded. The plugs that her washer and dishwasher are on or not grounded. The dishwasher will turn on and begin to work when plugged in but it is unsafe to do so. The dishwasher was improperly installed with a two prong cord that is ungrounded as well as it being far too small to provide power to the unit safely. I advise the customer to work with her home owners insurance and file a claim. I am unable to go back to this work site until the mold mitigation is complete. I have a serious black mold allergy. Advise customer to not use either her washer or her dryer on ungrounded circuit as this could cause electrocution issues for her family.; saved tckt
We serviced a
GE WASHER FRONT LOA
Model WPDH8800J0MG
Near Minneapolis, MN 55408
Phillip
Job Details: 05/20/2022
I looked it over and the washer is good for its age. The washer does get into the high speed spin. The basket has some play to it so the main bearing is slowly failing.
We serviced a
GE MICROWAVE
Model PEB9159SJ2SS
Near Minneapolis, MN 55416
Phillip
Job Details: 05/20/2022
I pulled the microwave out and found the convection thermal fuse was bad and the connector was bad. I replaced the fuse and connections. Its working good now. ; used 1 THERMAL () from stock
We serviced a
GE DISHWASHER
Model CDT845P3N1D1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/19/2022
I found water leaking from the sump motor hose. The heating element rings are gone and water has been leaking from the water inlet tower. In total it would need 4 parts. .
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Big Lake, MN 55309
Seth
Job Details: 05/19/2022
"Ice refreeze and water build-up in door cavity. High temps 15-19 in the cavity, freezer was 15, and customer has to set the fridge at 33 to keep things cold. I cleaned some buildup from the icemaker inlet hose but it is apparent this unit has a refreeze issue and high temps. I suspect the refrigeration is on its way out I spoke with the customer about this and advised her next steps."
We serviced a
GE DRYER- ELECTRIC
Model GFD65ESPN0SN
Near St. Cloud, MN 56304
Seth
Job Details: 05/19/2022
I picked up the rollers to ship back .
We serviced a
KENMORE DISHWASHER
Model 665.12093K210
Near Rosemount, MN 55068
Delton
Job Details: 05/19/2022
Found that leaking a lot from Diverter all over floor. Need sump/motor assembly. Ordering part and rescheduling.Part# wpw10482502 not in stock. Look for part and contact customer.; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.13942K011
Near Minneapolis, MN 55428
Adam
Job Details: 05/19/2022
Unit was cleaning dishing. Found that the wash pump wouldnt kick in. Was getting power to the pump though. Ordered the sump assembly and rescheduled customer to install part; ordrd 1 WPW10328226 (Sump assembly)
We serviced a
GE REFRIGERATOR
Model GTE18GSNDRSS
Near Minnetonka, MN 55305
Adam
Job Details: 05/19/2022
Had two different noise complaints customer said she was getting noise from back of the unit but couldnt get noise to happen. But also was getting noise from inside freezer and was getting warmer temps the evap looked good. But the fan wasnt running properly. Ordered both vans and rescheduled ; ordrd 1 WR17X31476 (Condenser fan) and 1 WR60X31522 (Evap fan)
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA
Near Lakeville, MN 55044
Delton
Job Details: 05/19/2022
Found that freezer is cold but barely freezing things and ice not being made. Also found that there was water underneath crisper drawer. I checked thermistor and it was reading about 29 degrees but the refrigerator showed -3. I plugged refrigerator back in and then it read correct. Im guessing a power surge happened and caused fridge to go wacky and now that its been reset it is reading correct temperature. He will keep an eye on it and if it continues to have incorrect temperature the control board would need to be replaced.I also quoted to add drain kit to fix the water underneath crisper drawer.now the fridge seems to be functioning normally. (They had a storm 2 weeks ago and was around that time the fridge was acting weird)
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.6690269
Near Corcoran, MN 55340
Phillip
Job Details: 05/19/2022
I found the belt was ripped up. The idler and rollers looked good. I cleaned up the lint and replaced the belt. The dryer is working good now. ; used 1 661570 (1]) from stock
We serviced a
LG WASHER FRONT LOA
Model WM3875HVCA
Near Plymouth, MN 55446
Phillip
Job Details: 05/19/2022
When you spin the basket by hand it makes a dragging noise and is loud in spin. I removed the rotor and it was still there. Advised the customer it needs a basket and tub. Better to replace the washer .
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4815EW0
Near Lakeville, MN 55044
Delton
Job Details: 05/19/2022
"Found that control board is bad. Water level sensor error and washer is continuously running drain pump. I went in test mode and tested other functions and when on spin mode heard that bearings are loud. Based on parts/labor costs, customer will purchase new washer."
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/01
Near Medina, MN 55340
Phillip
Job Details: 05/19/2022
Verified the E9 not heating error. I found the heater was bad in the heat pump. I replaced the heat pump and tested operation. Its all good and does not leak.
We serviced a
GE RANGE- ELECTRIC
Model JBP65MM2BS
Near Minneapolis, MN 55446
Phillip
Job Details: 05/19/2022
I found one of the terminals to the broil element was burnt and the wires was a little burnt. I ordering a new broil element and I will repair the wire connector. ; ordrd 1 WB44T10009 (Broil element)
We serviced a
ROPER DRYER- ELECTRIC
Model REX4634KQ0
Near Burnsville, MN 55306
Delton
Job Details: 05/19/2022
"This is for dryer not washer. Found that the thermal fuse is open and cut power. Found that there is a lot of lint build up inside dryer. Customer approved estimate. Replaced thermal fuse and cleaned out a lot of dryer lint. Tested with dryer vent disconnected and it cycles heat normally but when i attached vent heat spiked for 265 degrees. I informed customer that dryer vent is clogged and would need to be cleaned out otherwise dryer could stop working again.I tried to call and contact owner to inform them of dryer issue and vents would need to be cleaned. Tenant paid with cash. Please contact owner and send him email copy so that he knows to that dryer vent will need to be cleaned.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Saint Michael, MN 55376
Matt
Job Details: 05/19/2022
"Customer complaint is, FREEZER IS NOT FREEZING. Customer said theres been a lot of work done on this refrigerator in the last 6 months. Inspected and tested. Found the freezer is only 15F and is set at -9F and the FF compartment is 33F and is set at 33F. Removed freezer evaporator cover and found frost was only on the first 10-15 percent. The sealed system has failed. Advised customer that they need to call and request a company that does sealed system repairs."
We serviced a
GE WALL OVEN- ELECT
Model JT952S0K3SS
Near Osseo, MN 55311
Matt
Job Details: 05/19/2022
"Customer complaint is, light went out, changed the bulb out but electrical connection NOT WORKING. This is a double wall oven. Inspected and tested. Found the lamp housing for the upper oven is bad. Needs a new lamp housing. Part on order. ; ordrd 1 WB08T10002 (Oven lamp housing)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55431
Delton
Job Details: 05/19/2022
Customer says dishwasher fills by itself even when dishwasher not in use. Based on that the water valve must be bad and not fully closing. Ordering water valve and rescheduling.; ordrd 1 W11175771 (Water valve)
We serviced a
FRIGIDAIRE RANGE- GAS
Model FPGS3085KFB
Near Minneapolis, MN 55419
Delton
Job Details: 05/19/2022
"Reinstalled board, tested and it powers on and all functions are working good."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Minneapolis, MN 55412
Phillip
Job Details: 05/19/2022
"The drive pulley was loose and the belt rubbed the edge of the drive motor off. The belt, splutch and motor would need to be replaced. They will replace the washer. Drive motor W10832724Drive belt W11239857Splutch W10721967"
We serviced a
GE WASHER FRONT LOA
Model GFWH1400D0WW
Near Otsego, MN 55374
Matt
Job Details: 05/19/2022
"Customer complaint is, WONT COMPLETE CYCLE. Inspected and tested. Ran washer through a drain and spin empty and it completed the cycle but is a little noisy in a high spin. Ran washer through service mode and everything was working perfectly. The only thing Im finding is its noisy in a spin, theres a little bit of movement in the drum. I think the bearing is failing."
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020US
Near Burnsville, MN 55337
Delton
Job Details: 05/19/2022
Found that main board is missing DC voltage and dishwasher not powering on. Also the control panel buttons are all sticky and plastic is broken. Ordering control board and console panel and rescheduling.; ordrd 1 Dd82-01247a (Control board) and 1 Dd82-01237a (Console panel)
We serviced a
KENMORE RANGE- ELECTRIC
Model 7909641340D
Near Eagan, MN 55122
Delton
Job Details: 05/19/2022
Found that left front burner switch was shorted causing the element on light to always be on. Customer approved estimate. Replaced switch and light is no longer on when burners are off. Range is working good.; used 1 316436001 (SWITCH) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.249423
Near Minnetonka, MN 55345
Adam
Job Details: 05/19/2022
Unit would trip breaker only on hand wash speed cycle right at rinse. Other speeds it worked fine for me at this time. Was extremely random. So at this time going to have the customer take photos of the settings and then send me pictures of which cycles it acts up on.
We serviced a
MAYTAG DRYER- GAS
Model MDG3000AWW
Near Victoria, MN 55386
Adam
Job Details: 05/19/2022
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We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Waconia, MN 55387
Adam
Job Details: 05/19/2022
Unit loud during use. Found it makes a grinding noise just spinning the basket by hand. Found that unit needs a new gear case assembly. Quoted blue book and customer rather get a different unit
We serviced a
LG DRYER- GAS
Model DLG7188WM
Near Minneapolis, MN 55424
Adam
Job Details: 05/19/2022
Unit is drying clothing. Found right away air flow out side was poor. Unhook dryer vent from machine and air flow is great. Disassembled machine to look over everything is working properly does need vent to get cleaned
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYW0
Near Minneapolis, MN 55416
Adam
Job Details: 05/19/2022
Replaced sump assembly from last diagnosis. Ran unit for over 30min and never had any leaks. Also drained it twice. No leaks
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Fridley, MN 55432
Adam
Job Details: 05/19/2022
Installed ice maker from last diagnosis and started to work right away.
We serviced a
WHIRLPOOL DRYER- GAS
Model GGW9200LW0
Near Minneapolis, MN 55418
Nate
Job Details: 05/19/2022
"Not heating. Found a blown thermal fuse. Replaced the fuse, vacuumed all the lint out, replaced a bad belt. Ran it, got up to 220. Airflow outside is 20. Customer will probably run dryer on medium heat to be safe.; used 1 WP3390719 (THERMAL FUSE), and 1 661570 (1]) from stock"
We serviced a
MAYTAG DRYER- GAS
Model pyg2300aww
Near Saint Paul, MN 55104
Nate
Job Details: 05/19/2022
"Not tumbling. Found a broken belt and a couple rollers that werent rolling well. Cleaned the rollers and oiled them, now they work great. Vacuumed out a bunch of lint and cat hair. Replaced the belt. Works great now.; used 1 341241 (BELT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3360HVCA
Near Minneapolis, MN 55417
Nate
Job Details: 05/19/2022
"Not advancing through cycle. Found a bad drain pump. Texted customer twice as the notes say not to call them. Uses the LG pump. Didnt hear back, replaced the pump under the assumption they would want it fixed, spoke with PW before doing repair. Ran through diagnostics after, drains and spins great now. Texted customer and told them to call office to make payment. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE9316ACE
Near Saint Joseph, MN 56374
Seth
Job Details: 05/19/2022
I replace the failed timer and watched it for 25 minutes. It cycled perfectly and ended cycle as it should. The dryer is now fixed
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 05/19/2022
"Today I replaced the motor assembly. The dryer works great, heats great and sounds good."
We serviced a
GE REFRIGERATOR
Model GTE19DTNBRWW
Near Minneapolis, MN 55406
Nate
Job Details: 05/19/2022
Replaced the bad evaporator fan today. Steamed off the evaporator since it was pretty frosted over from no air flow. Steamed out the air ducts. Working great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBW01
Near Minneapolis, MN 55403
Nate
Job Details: 05/19/2022
Arm came out of Icemaker. Reinstalled arm. All good now.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF3
Near Minneapolis, MN 55403
Nate
Job Details: 05/19/2022
"Needs a new shelf. 5304508761 looks like its the part number. DW can you verify that this will be covered? And that its the right part number? See picture. I dont need the metal sides, just the one main part with the plastic sides. Left side was already replaced for the same issue. ; saved tckt"
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/19/2022
"Found water leaking from dispenser assembly, and where it seals against the front panel. Panel and dispenser have worn down plastic. I tried sealing it but it still leaks. It would need a new dispenser assembly and front control panel. Emailed quote to customer."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Plymouth, MN 55441
Nate
Job Details: 05/19/2022
Replaced drain line that had a hole in it. Also was broken where it connects to the garbage disposal. Installed new one. Works great now with no leaks.
We serviced a
WESTINGHOUSE DRYER- GAS
Model MDG546REW1
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, VERY LOUD WHEN DRUM HEATS UP. Inspected and tested. Dryer sounds great when I tested it. Disassembled dryer and found the idler pulley is cracked. Everything else looks good. Installed new idler pulley and vacuumed out inside of dryer. Tested dryer and it sounds great. Dryer is now fixed. ; used 1 131863007 (IDLER ARM) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHAXSQ00
Near Otsego, MN 55330
Matt
Job Details: 05/19/2022
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. Found the ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed. ; used 1 WPW10190965 (ICEMAKER) from stock"
We serviced a
GE REFRIGERATOR
Model GSL25JFPEBS
Near Mound, MN 55364
Adam
Job Details: 05/18/2022
"Unit wasnt dispensing water and bulb flickering. Replaced freezer bulb with one I had. Could not get it to flicker again. The water dispenser issue was from the dispenser line freezing. Double checked water valves were running. Installed water dispenser heater and steamed frozen line. Now unit is working properly.; used 1 WR49X10173 (WATER DISP HEATER KIT), and 1 Na (Bulb) from stock"
We serviced a
GE DRYER- GAS
Model GTX22EASK0WW
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
"Not drying clothes. Customer said clothes dry great when vent is disconnected. Ran with the vent connected and its running at 145, and sound great. Told maintenance they need the vent cleaned."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Elk River, MN 55330
Matt
Job Details: 05/18/2022
"Customer complaint is, WATER JETS INTO SOFTENER & BLEACH DRAWER ARE CLOGGED NEEDS THEM CLEANED OR LOOKED AT. Inspected and found the dispenser compartment on the inside is really dirty. Cleaned out inside of dispenser and tested valves in test mode and everything was working great. Washer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Rogers, MN 55374
Matt
Job Details: 05/18/2022
"Customer complaint is, NOT CLEANING AND SOAP IS ALL OVER THE SILVERWARE. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 W11032770 (WASH MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Loretto, MN 55357
Phillip
Job Details: 05/18/2022
The customer said it all works but it wont dispense ice. I pushed the paddle and the ice door opened but the auger does nothing. I push on the wires at the bottom of the door and the auger started and it dispensed ice. The wires are breaking at the door again. It needs a whole new door. LW11038917 black stainless door ; states that autho needed
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVY010
Near Osseo, MN 55311
Phillip
Job Details: 05/18/2022
"The defrost water was not draining, the water was building up in the bottom. I cleared the drain and cut the duct bill grommet. I cleared up all the ice. I put into a defrost and verified the water drains now."
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Shorewood, MN 55331
Adam
Job Details: 05/18/2022
Door would just drop. Found that that the door string cables were busted. Replaced both cables and now door operating properly ; used 2 4933DD3001B (HINGE CABLE) from stock
We serviced a
LG DRYER- ELECTRIC
Model DLEX8100V
Near Plymouth, MN 55441
Phillip
Job Details: 05/18/2022
When the dryer runs it made a noise. I pulled off the front and found a sock in the blower. The dryer sounds good now.
We serviced a
LG DISHWASHER
Model LDT5678ST
Near Eden Prairie, MN 55344
Phillip
Job Details: 05/18/2022
The customer said the dishwasher was leaking from the bottom of the door. When the door closed it did not feel tight. When the dishwasher started to run it was louder and it sounded like the door was not shut. I found the upper mounting screws was loose and was hitting the door. I side mounted the left side of the dishwasher and replaced the right upper mounting screw. I leveled the dishwasher and ran it again. Now it sounds good the door shuts tight and it does not leak.
We serviced a
LG DISHWASHER
Model LDF6810ST/02
Near Minneapolis, MN 55436
Phillip
Job Details: 05/18/2022
When I tried to pull the dishwasher out last time the hose ripped. I replaced all the parts and got. New drain hose from Sundberg. I ran the dishwasher and it sounds good and no leaks.; used 1 AEM69493807 ( Drain hose) from stock
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Minneapolis, MN 55412
Phillip
Job Details: 05/18/2022
"I found no water entering the washer. The hot and cold shut off were closed. I turned the water back on but first cleaned the valve screens. I ran a calibration cycle, auto cycle and cleared the 1 fault code that was for the long fill. The washer is working good."
We serviced a
GE WASHER FRONT LOA
Model FFFW5000QW0
Near Minneapolis, MN 55412
Nate
Job Details: 05/18/2022
Washer door doesnt lock. Has a broken striker stuck in lock assembly. Ordered both. Picking up and coming back today. Came back and fixed it. Works great now. . ; ordrd 1 55-131763256 (Door lock assembly) and 1 55-131763310 (Striker)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LAE5700W1
Near Rogers, MN 55374
Matt
Job Details: 05/18/2022
"Customer complaint is, TIMER DIAL NOT WORKING. Inspected and tested. Found the timer knob is broken. Needs a new knob. This dryer is probably over 40 years old and I cant find parts a parts diagram for it. Dana can you see if you can find this knob and reschedule the customer. I left a GE knob so the customer could use it for now. I attached pictures. ; used 1 WE1M654 (TIMER KNOB) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDSR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 05/18/2022
Put in parts that was from last diagnosis. Now unit is working properly
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Eden Prairie, MN 55347
Adam
Job Details: 05/18/2022
Installed new seals from last diagnosis now unit is working properly with no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS3
Near Edina, MN 55424
Adam
Job Details: 05/18/2022
Unit was cleaning dishes. Found when running unit. Motor was making loud noise and wasnt really pumping the water. The spray arms wouldnt even move. Replaced sump assembly and now unit is working great. Cleaned inside of unit while I was repairing and now back to operating correctly
We serviced a
BOSCH DISHWASHER
Model SHX68P05UC/63
Near Minneapolis, MN 55416
Adam
Job Details: 05/18/2022
Unit wasnt heating. Disassembled unit and found the heating element was no good. Bad thing is they no longer make that part any more.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Maple Grove, MN 55369
Phillip
Job Details: 05/18/2022
The dishwasher was full of water and would not drain. When I started the drain pump I could hear it running but water would not drain. I removed the hose and sucked the water through the hose. I hooked it back up and tested several times. Now the dishwasher is draining good. I filled and drained the dishwasher 3 times.
We serviced a
DANBY DISHWASHER
Model DDW1899BLS-1
Near Minneapolis, MN 55409
Nate
Job Details: 05/18/2022
"Drain pump is broken, and main PCB is flaking out. Customer already bought a new one to replace it in case it needed repairs. Theyll install new one."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW94HEXL0
Near Minneapolis, MN 55417
Nate
Job Details: 05/18/2022
Not draining. Found the drain pump filter full of socks and debris. Cleaned that and the drain line inside the washer. Drains great now.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model GLTF2940ES3
Near Apple Valley, MN 55124
Nate
Job Details: 05/18/2022
"The display randomly shuts on and off, beeps, changes whats on the display, starts and stops the washer. Components randomly start and stop. Needs a new main PCB. ."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC450XW4
Near Minneapolis, MN 55419
Nate
Job Details: 05/18/2022
"Replaced bad drain hose, works great now, no leaks."
We serviced a
GE REFRIGERATOR
Model GTE19DTNBRWW
Near Minneapolis, MN 55406
Nate
Job Details: 05/18/2022
Fresh food not cooling. Found a bad evaporator fan motor. Ordered WR60X31522 and will pick up from Sundberg today. Coming back tomorrow to install. ; ordrd 1 WR60X31522 (Evap fan motor)
We serviced a
SAMSUNG REFRIGERATOR
Model RS22HDHPNSR/AA
Near Minneapolis, MN 55414
Nate
Job Details: 05/18/2022
Fridge not running. Found that it had been turned off. I held down the two upper left buttons on the control panel and turned it back on. Compressor and fans running now. Told her 24 hours to cool down.
We serviced a
KENMORE REFRIGERATOR
Model 106.566225
Near Otsego, MN 55301
Matt
Job Details: 05/18/2022
"Customer complaint is, freezing in certain areas on the fridge side. Customer said its been doing it for most of the the 7 years that she has lived there. Its the real sensitive things like lettuce thats freezing. Inspected and tested. Temperatures were 37F in the FF compartment and -3F in the freezer. The shelf that things are freezing on is the one that has the return vent. Refrigerator is operating normal. I advised customer to put the sensitive items on a different shelf. Also she could try adjusting the temperature and see if that helps."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DVE45N5300W/A3
Near Sartell, MN 56377
Seth
Job Details: 05/18/2022
"Petsmart complains the dryer does not heat upon arrival and inspection I found the vent only had 10 mph at the side of the house but 22 miles an hour at the back machine. I tested the unit and found the heater assembly had failed. I replaced the heater assembly and cleaned unit thoroughly oiling the rollers. It was his present when I left and I verify this with a customer. I Advised that they not use the dryer as there is a big risk of fire, or damage to the dryer until the dryer vent is fixed. The dryer is now fixed.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model CAM2762KQ0
Near St. Cloud, MN 56303
Seth
Job Details: 05/18/2022
"Not draining, not level, making noise. I found a sock in the pump and it was leaking, I replaced the pump. I tried to adjust feet but they were rusted solid. I used pvc to shim the front at different sizes to level the unit. The washer is now working as designed. .; used 1 WP3363394 (DD DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1MHKXM02
Near Clearwater, MN 55320
Seth
Job Details: 05/18/2022
Leaking water. Frozen defrost drain was found and defrosted. I installed a heat probe to aide in the further defrosting of the fridge and keep the drain clear. The fridge is now fixed.; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBS60RK6SS
Near Monticello, MN 55362
Seth
Job Details: 05/18/2022
Blows breaker. Per Greg at GE there is a defect with the broil elements. Part is on order.; ordrd 1 WB44X26638 (Broil element)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050UG/AA02
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2022
I found water leaking from the diverter seal. Im ordering 2 seals. ; ordrd 2 DD62-00054A (Diverter seal)s
We serviced a
AMANA RANGE- ELECTRIC
Model ACF4215AW
Near Clearwater, MN 55320
Seth
Job Details: 05/17/2022
"Customer complains that the bake option will either work or when it not work but when it works it sticks on. They also complain the right front burner only works on the high setting and does not heat unless they advance the knob. Upon arrival and inspection I found the customers complaints were duplicatable. I found the infinite switch is failed and the ERC control are both discontinued. Please source parts or to authorizations. 31926703 - switch, 31992501 - erc control; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakeville, MN 55044
Delton
Job Details: 05/17/2022
Customer said that food was soft in freezer on Sunday and then customer unplugged and plugged unit back in and food was cold and freezer foods were frozen late Monday. As Im here refrigerator fresh food is cold at correct temperature and freezer foods are frozen and ice is being made. I went into service mode and checked all functions and is all working or passed.I check fresh food evaporator and there is no frost build up that could cause poor cooling per the service bulletin. All functions are working good. I cannot find any failure or anything wrong as Im here.What i suspect happened is that water spilled/overflow from the dispenser and water got into the Deli drawer board and that would cause weird things happen and when it dried up refrigerator is functioning normally. (Common issue of these symptoms)Customer will keep an eye on it and call back if problem persists.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Big Lake, MN 55309
Seth
Job Details: 05/17/2022
I replace the sump with pump and clean the spray arms. I tested it and it filled a glass in 30 seconds. The dishwashers now working as designed.
We serviced a
GE WASHER FRONT LOA
Model GFW850SPN0RS
Near Minnetonka, MN 55305
Nate
Job Details: 05/17/2022
"They had a new OEM boot that I installed, and I cleaned out a ton of mineral build up between tubs where water drains via the boot holes. But still leaking from front. ; schdld next appmnt for 5/19 THU !"
We serviced a
MAYTAG DRYER- GAS
Model MGDB800VQ0
Near Minneapolis, MN 55436
Adam
Job Details: 05/17/2022
Unit wouldnt spin. Found once disassembled that the idler was busted and the back two rollers were stiff. Customer had his own idler and roller to use. Let him know we wont warranty the parts but I can install them. Unit also needed a belt. Reassembled now unit is working properly ; used 1 WP8547157 (CABRIO BELT) from stock
We serviced a
GE FREEZER
Model FUF21DLRDWW
Near Becker, MN 55308
Seth
Job Details: 05/17/2022
High temp alarm every 6 hours. Upon arrival and inspection I found frost at the top of the freezer. I pulled the unit apart and steamed the evaporator. I did a refrigeration test and found that it was unable to frost up the evaporator completely. This unit has a failing sealed system .; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Apple Valley, MN 55124
Delton
Job Details: 05/17/2022
"Pulled out dishwasher and checked drip pan and was dry but i could tell there was water at one time as there was water marks. I tested and let dishwasher run for over 20 minutes and found no leaks, drained and checked all connections and did not find anything. I told customer to use as normal and if happens again to call back because I cannot find any leaks or drips as Im here testing it. Dishwasher is working good."
We serviced a
MAYTAG WASHER TOP LOAD
Model PAV2200AWW
Near Apple Valley, MN 55124
Delton
Job Details: 05/17/2022
"Washer had no power. Found that it was plugged into surge protector that had a GFI build in and was tripped. I reset surge protector and washer turns on. Tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rosemount, MN 55068
Delton
Job Details: 05/17/2022
"Replaced drain kit, defrost thermistor, added fresh food heat kit. Tested and refrigerator is cooling and working good.; used 1 DA82-01415A (DRAIN KIT), 1 SH502 (HEATER), and 1 DA32-10104N (TEMP SENSOR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 79571013010
Near Eagan, MN 55123
Delton
Job Details: 05/17/2022
"Replaced water valve and spliced in wires, tested and water valve works and ice maker cycles and fills. Refrigerator is working good."
We serviced a
KENMORE DRYER- GAS
Model 11070172002
Near Minneapolis, MN 55423
Adam
Job Details: 05/17/2022
"Unit wasnt Venting out of back of dryer. Removed back cover. Found the blower wheel was loose and an extreme amount of lent and debris in vent. This is probably the reason for the wheel coming loose. Re-tightened the blower wheel. And tested unit. Found the high limit thermostat was popped. Replaced thermostat and tested unit. Reassembled dryer and now operating properly.; used 1 DUCT-90 (DE904 90 ELBOW), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20NKXDN00
Near Columbia Heights, MN 55421
Phillip
Job Details: 05/17/2022
The customers were concerned that the freezer temperature was getting up in the 20s at times. As advised a customer it was probably happening during the defrost and theres nothing to worry about. I did find that the freezer door was not sealing tight all the way and that was letting moisture into the freezer. I adjusted the freezer door hinges so the door does not rub and shuts better and I put some grease on the freezer door gasket.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE550WW01
Near Minneapolis, MN 55410
Nate
Job Details: 05/17/2022
Sounds like an airplane taking off when it spins. Tub is loose too. Has a bad bearing. . ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model CFE28TSHESS
Near Inver Grove Heights, MN 55077
Delton
Job Details: 05/17/2022
Found that evaporator fan in fresh food section is bad and barely spins. Customer approved estimate. Replaced fan and did software update. Tested and refrigerator is cooling and working good.; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
GE REFRIGERATOR
Model CYE22TP2MHS1
Near Hopkins, MN 55343
Phillip
Job Details: 05/17/2022
The customer had the fresh food set to 34 but temps were around 39-41. There was no related faults and everything was working as it should. There was a firmware update that addressed some of the issues. I ran the firmware update. I advised the customer to give it 48 hours to get back to temps. I set the fresh food temp to 37.
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Elk River, MN 55330
Matt
Job Details: 05/17/2022
"Customer complaint is, NOT DRAINING, CLEANED TRAP AND REPLACED PUMP AND STILL WONT DRAIN. Inspected and tested. Drain pump is continuously running. Checked air trap and its clear. The pressure sensor has failed. Installed new pressure sensor and tested. Washer is working great. Washer is now fixed. ; used 1 WPW10448876 (PRESSURE SENSOR) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC450XW4
Near Minneapolis, MN 55419
Nate
Job Details: 05/17/2022
Washer leaking water and not advancing. A squirrel that was living in their kitchen chewed through the drain line. Quoted customer for new drain line. C1 labor. P; ordrd 1 W11244231 (Drain line)
We serviced a
GE DISHWASHER
Model GDT645SYN4FS
Near Otsego, MN 55362
Seth
Job Details: 05/17/2022
Stops mid-cycle wont drain. The customer custom installed the dishwasher. It is not appropriate for the application. He will correct the installation.
We serviced a
ELECTROLUX DISHWASHER
Model EIDW6305GS1
Near Hopkins, MN 55305
Phillip
Job Details: 05/17/2022
The dishwasher had the leak code. I pulled it out and found water in the pan. I did find water leaking from the water inlet seal. I put glue around the seal and made sure the nut was tight. So far no leaking .
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW6000XW1
Near Minneapolis, MN 55446
Phillip
Job Details: 05/17/2022
The drain pump was full of gunk. I cleaned the drain pump and glued the top vent in place. I also fixed the control panel that was loose. F9e1
We serviced a
GE WASHER TOP LOAD
Model GTW465ASN2WW
Near Monticello, MN 55362
Seth
Job Details: 05/17/2022
"I replaced the platform, belt, agitator bolt, agitator base, and agitator. I tested the washer. Its now fixed."