We serviced a
GE MICROWAVE
Model PSB9120SF5SS
Near Chaska, MN 55318
Phillip
Job Details:
01/10/2022
We verified it needs a magnetron. The magnetron that was tested does not fit.; schdld next appmnt for 1/14 FRI !
We serviced a
SAMSUNG RANGE- GAS
Model FX510BGS/XAA
Near Minneapolis, MN 55410
Nate
Job Details:
01/10/2022
Works fine now. Customer just had to clean burner. Everything works great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Minneapolis, MN 55443
Seth
Job Details:
01/10/2022
FF error and not cooling in the freezer. I removed evaporator cover to inspect and found unit had not frozen up fan was not turning but sealed system has failed. The frost pattern was very inconsistent and over half of the evaporator would not frost over. Advise customer to work directly with LG to have sealed system repaired customer noted they have had nothing but problems with the fridge and will most likely replace it.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC565FW1
Near Otsego, MN 55330
Matt
Job Details:
01/10/2022
"Customer complaint is, not spinning the clothes out. Inspected and tested. Found the actuator has failed again. Everything else test good. Installed new actuator and tested. Washer is working great. Im not sure why the actuator keeps failing, but everything else is working perfectly. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
LG STACKED WASHER
Model WM2101HW
Near Chaska, MN 55318
Phillip
Job Details:
01/10/2022
Verified the PE error code. We tested the pressure sensor. The sensor tested bad and found some corrosion on the contacts. We replaced the pressure sensor and put some grease on the contacts. We leveled the washer. Tested good.
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Phillip
Job Details:
01/10/2022
The customer said that on bigger loads the washer does not drain or spin all the water out. The only saved error was lid lock error. The lid locks every time in the test mode. We tipped the washer back and found some residual oil left over from last visit on the main and drive pulley. The believe the belt was slipping on bigger loads. We cleaned up the oil and replaced the drive belt. We ran the washer through all the test cycles and a drain and spin. No issues found and no water leaking.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, MN 55345
Phillip
Job Details:
01/10/2022
"We defrosted the ice compartment and installed the ice maker parts. Replaced the drain tube and clips, sealed the cabinet and adjusted the fill tube. We replaced the main board. Cycled the ice maker and its good. No errors."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Wayzata, MN 55391
Phillip
Job Details:
01/10/2022
"Every few minutes the whole unit shuts off and then comes back on and displays the PO error. After some diagnosing I found the freezer fan was not working and when I tried to cycle it in test mode it shut off. It needs the freezer fan . Ordered the fan . Quoted for part, labor and second appliance. ; ordrd 1 W11249952 (Fan motor)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6620HC0
Near Plymouth, MN 55442
Phillip
Job Details:
01/10/2022
When the dryer runs there a loud noise. We found the rear drum rollers were bad. We replaced the rear drum rollers and oiled the rest of the rollers. 2 rollers came in one package. The dryer sounds good now. ; used 1 349241T () from stock
We serviced a
SAMSUNG DRYER- GAS
Model DV456GDS/AA
Near Minneapolis, MN 55427
Seth
Job Details:
01/10/2022
"Dryer vent is 100% blocked. Bulkhead was full of lint, screen could not seat it sat 2 1/2 inches above its resting point. I cleaned the dryer thoroughly and tested the heat and it worked great there was minor vibration but no failures were found. I advise the customer to clean the dryer vent before using it as it could be a source of fire in her home. The customer noted concern of the dryers electrical system as house was struck with lightning previously. Outside of the duct unit is working as designed."
We serviced a
GE WALL OVEN- ELECT
Model JT915S0K3SS
Near Ramsey, MN 55303
Matt
Job Details:
01/10/2022
"Customer complaint is, WRONG TEMPERATURE- NOT AS WARM AS IT SAYS & LITE BURNT OUT. Inspected and tested. Watched oven cycle for over 30 minutes and its working perfectly and cycling right around 350F. Light bulb is burnt out. Customer is going to replace bulb."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC107KSS0
Near Minneapolis, MN 55446
Seth
Job Details:
01/10/2022
I replaced both right and left door hinge assemblies and we clean the glass. We put the door back together and installed it and it made no more squeaking. please send invoice via us mail.
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Plymouth, MN 55446
Seth
Job Details:
01/10/2022
Magnetron stuck in smelled of electrical burning and stopped. The relay board and mag are bad. If we repair we need to come back with magnetron TCOs and all of the display boards including the relay board. I quoted between as if the software versions dont talk to each other will have to replace multiple boards. They will call if they want to fix it.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Saint Michael, MN 55376
Seth
Job Details:
01/10/2022
I replaced the float switch and tested the dishwasher. The dishwasher is now fixed.
We serviced a
GE DISHWASHER
Model DDT700SMN0ES
Near Monticello, MN 55362
Seth
Job Details:
01/10/2022
"Wont drain, stops and wont run. It has a failed drain pump and control board. I quoted the job, the customer will replace the machine it has been nothing but trouble since it was new."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GC2
Near St. Cloud, MN 56303
Seth
Job Details:
01/10/2022
Broken door was replaced. I tested the door is now working as new.
We serviced a
MAYTAG REFRIGERATOR
Model PTB19BBGRW
Near St. Cloud, MN 56303
Seth
Job Details:
01/10/2022
"Leaking from the cracked drain pan under the fridge. Part is 61004095 please source. 2 men needed for this job to tip the fridge while the pan is swapped out.; saved tckt , states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Blaine, MN 55449
Matt
Job Details:
01/10/2022
"Customer complaint is, FAN IS NOISY, FROSY IN THE FRESH FOOD SECTION. Inspected and tested. Fan is working and defrost works. Found the drain was plugged and the defrost sensor is bad. Quoted customer to install new drain kit and sensor. Customer approved repairs. Installed drain kit and ordering sensor. Installed new FF defrost sensor. Refrigerator is now fixed. ; pckd up 1 DA82-01415A (Drain kit)"
We serviced a
KENMORE DISHWASHER
Model 665.13739K601
Near Rogers, MN 55374
Matt
Job Details:
01/10/2022
"Customer complaint is, NOT CLEANING GOOD ON THE TOP RACK. UPPER SPRAY ARM IS NOT MOVING. Inspected and tested. Found the sump area is plugged and the chopper blade is wore out. Quoted customer to install new chopper blade and clean out sump. Customer approved repairs. Cleaned out sump and installed new chopper blade. Tested dishwasher and its working great. Dishwasher is now fixed. ; used 1 W10083957V (CHOPPER) from stock"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0JS0
Near Otsego, MN 55374
Matt
Job Details:
01/10/2022
"Customer complaint is, Oven not working properly / wrong temperature. The oven is cooking way too fast the error code is F6 E1. Inspected and tested. Found the broil element is stuck on. The broil relay on the board is sticking. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG WASHER FRONT LOA
Model GCW1069CS
Near Minneapolis, MN 55409
Phillip
Job Details:
01/07/2022
We replaced the latch assembly and now the door locks and its working. The customer said that water leaks from the soap dispenser every once in a while. We cleaned the inside of the box and the tray assembly with a brush. It seems to leak a little when it fills the softener cup I have tried to clean it. We cant stop the washer onces its starts. There is no pause or off button. If we reset the power it starts where it stopped. If he calls back I was thinking of sending out the dispenser tray first . I cant find the tray. I have a number for the dispenser assembly 4925ER1021A . The assembly 4925ER1021A . Also this is a commercial style washer.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near Fridley, MN 55432
Matt
Job Details:
01/07/2022
"Customer complaint is, NO BAKE OR BROIL. Inspected and tested. Found the relay on the board was fried. Quoted customer to repair board. Customer approved repairs. Installed new relay on the board and tested. Now the ignitor is weak and wont ignite. Installed new ignitor and tested. Oven is working great. Oven is now fixed. ; used 1 5303935066 (FLAT IGNITER), and 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock"
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Coon Rapids, MN 55433
Matt
Job Details:
01/07/2022
"Customer complaint is, WONT STAY ON- KEEPS SHUTTING OFF. This is a really old GE refrigerator. Customer said its tripping the GFCI outlet upstairs. Inspected and tested. The evaporator only had frost on about 25 percent. Defrosted evaporator and after 20 minutes its only frosted over about 50 percent. Its missing one of the defrost heaters and the other defrost heater is burnt out. The freezer door gasket is ripped and falling off. The sealed system has failed. . ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSHS6LGZBCSS
Near Minneapolis, MN 55407
Phillip
Job Details:
01/07/2022
The evaporator fan was not running and was hot. We replaced the fan. Its working. We advised the customer to wait 6-8 hours before putting food back in.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2 11
Near Blaine, MN 55434
Matt
Job Details:
01/07/2022
"Customer complaint is, SHAKING REALLY BAD. Inspected and tested. Washer is shaking so bad empty while Im testing it that its stopping itself and starting over. Springs and shocks are good. Rear bearing or spider is failing. Call in for authorization. ; saved tckt , states that autho needed"
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEMC308KSS0
Near Chaska, MN 55318
Phillip
Job Details:
01/07/2022
We were able to get the door off. The door hinges are bent and broken. When we put the door back on it does not sit flush and bind when you open the door. The gasket is also bad. I found the torsion springs are broken in the microwave door. All the parts listed are needed for the repair. Quoted the customer $738 for parts and labor. The customer will calls us back if they want to fix it. W10877014 gasket WP4455606 hinge receiver WP4455606WP4455605 hinge receiver WP9760577 hinge right WP9760578 hinge leftWP4451009 torsion springWP4452395 torsion spring
We serviced a
GE RANGE- GAS
Model PGS968SEM1SS
Near Chaska, MN 55318
Phillip
Job Details:
01/07/2022
The bake ignitor was not working. The ignitor tested bad. We replaced the ignitor and it was good. The oven heats up . ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF7774STCX
Near Excelsior, MN 55331
Phillip
Job Details:
01/07/2022
The customer said it gives the te error about 20 mins into the wash and it leaked water into the basement. We found a leak at a hose that sits right above the heater. The heater sensor ohms were off . We replaced the heater and are ordering the tube from Marcone. ; ordrd 1 MEJ62284601 (Hose)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1956KEW
Near Minnetonka, MN 55345
Phillip
Job Details:
01/07/2022
All the fans run but the compressor does not. When the compressor tried to start the start device just clicks. We replaced the relay and the compressor started. The was drawing 1.4 amps. We advised the customer that the new relay should fix the issue but if it stops again then it needs a new compressor and would be better to replace the whole unit. ; used 1 PR041 (COMPRESSOR RELAY) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, MN 55304
Matt
Job Details:
01/07/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Installed new board and tested. Refrigerator is now fixed."
We serviced a
LG DISHWASHER
Model LDF8874ST
Near Minneapolis, MN 55442
Phillip
Job Details:
01/07/2022
The control panel is dead. We replaced the panel assembly. Its working good now.
We serviced a
LG RANGE- GAS
Model LDG4313ST/00
Near Ramsey, MN 55303
Matt
Job Details:
01/07/2022
"Customer complaint is, FAN INSIDE THE OVEN IS NOT WORKING. Inspected and tested. Found the convection fan motor has failed. Quoted customer to install new motor. Customer approved repairs. Installed new convection fan motor and tested. Oven is working great. Oven is now fixed."
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555RSS0
Near Mendota Heights, MN 55118
Nate
Job Details:
01/07/2022
"Not heating and loud. Replaced bad magnetron, capacitor and diode. Heats and runs great now.; used 1 4150019905 (MAGNETRON), 1 DIODE (), and 1 MICRO5 (1.05MF CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Eagan, MN 55122
Nate
Job Details:
01/07/2022
"Door not on right, its broken. Replaced with new door, works great now."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, MN 55124
Nate
Job Details:
01/07/2022
"Evaporator is frosted over, Not as frosted over as it should be though.compressor and fans running, but freezer at 3 and fresh food at 42 even with it set at coldest setting. It is having a sealed system issue. Please submit to American home shield.; O-emld tckt , states that autho needed"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Saint Paul, MN 55122
Nate
Job Details:
01/07/2022
"Icemaker not working. Replaced Icemaker. Cycled it, then discovered the water valve is bad too. Quoted 354 for both. Coming back to install on Wednesday.; used 1 W10884390 (ICEMAKER) from stock, ordrd 1 WPW10179146 (Water valve)"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Burnsville, MN 55337
Nate
Job Details:
01/07/2022
"Dishwasher leaking from water valve. Ordered new one, coming back Wednesday or sooner if it works out. ; ordrd 1 WD15X26140 (Water valve)"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC200XW3
Near Elk River, MN 55330
Matt
Job Details:
01/07/2022
"Customer complaint is, SPIN CYCLE WORKS BUT CLOTHES SOAKING WET EOC. Inspected and tested. Customer had a heavy load of blankets in there when I got here. I ran it through a drain and spin and it spun them out great and sounded good. Ran washer through diagnostics and found a out of balance error. Everything worked perfectly in test mode. Customer just moved in and this was only there second load. I think between the heavy load and just getting out of balance thats are only problem."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Burnsville, MN 55337
Nate
Job Details:
01/07/2022
"Not advancing through cycles. Fills with water and drains slowly but doesnt agitate or spin. Verified that bearings good. Found a filter packed full of lint, hair, binders, and wrappers. Cleaned out, drains and spins great. Not attached to pedestal so customer will take it off pedestal."
We serviced a
KENMORE WASHER FRONT LOA
Model 40249032011
Near Big Lake, MN 55309
Matt
Job Details:
01/07/2022
"Customer complaint is, NOT DRAINING, NOT SPINNING. Inspected and tested. Found the back right shock is broken. I need to install the shock to test washer. Installed new shock and tested washer. I put a small load in it and washer is shaking really bad when it spins. It shakes so bad that it stops itself and starts over. Bearing or spider is failing. Call in for authorization."
We serviced a
GE REFRIGERATOR
Model Pwe23kmkbes
Near Minneapolis, MN 55412
Nate
Job Details:
01/07/2022
"Not cooling in fresh food or freezer. Compressor is running and hot, all fans running, but zero frost on evaporator. Sealed system issue."
We serviced a
LG RANGE- GAS
Model LRG3085ST/00
Near Maple Grove, MN 55369
Seth
Job Details:
01/07/2022
Parts not received. I diagnosed and unit overshoots over 150deg plus. I ordered the remaining board that the oven sensor reports to. ; schdld next appmnt for 1/14 FRI !
We serviced a
KENMORE RANGE- GAS
Model 36275585891
Near Minneapolis, MN 55443
Seth
Job Details:
01/07/2022
Not baking failed ignitor and burner were replaced. I tested the range it is now fixed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1050REC0
Near Minneapolis, MN 55427
Seth
Job Details:
01/07/2022
Customers complaint is the dishwasher is leaking water. Upon arrival and inspection I found ice buildup underneath the dishwasher and an active leak. I tried shutting off the water under the sink but the valve is not closing 100% and so its still leaking. There looks a hole in the wall behind it that has frozen the pumps and valve. Sadly this damage is not covered but please retain notes and pictures in case contacted by homeowners house insurance. I saw two separate areas with drywall damage active damage in the utility room downstairs and extensive damage to the kitchen floor.; saved tckt
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ9WW
Near Minneapolis, MN 55447
Seth
Job Details:
01/07/2022
Customer complains the washer start it up of its own accord without being told to. She also note that it wont band hot water unless she opens the lid. Upon arrival and inspection the customer had unplugged the unit for a prolonged period of time. When we plugged it back in and tested it and began working great. She would like us to hold onto her ticket over the weekend and she will call me and let me know if it has any issues over the weekend or if it just needed to be reset.; saved tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Plymouth, MN 55447
Seth
Job Details:
01/07/2022
"Not heating. Failed magnetron and diode was replaced. The installation of the microwave is improper, unit is only 13inches from the cook top. I tested the microwave it is now fixed.; used 1 DIODE () from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Osseo, MN 55311
Seth
Job Details:
01/07/2022
"Customers complaint is the LEDs do not light when the freezer doors opened. Upon arrival and inspection I found the unit knew the door opened and the door switch seems to be working but the LED lights located in the drawer are not lighting. First step is to replace the the drawer to lights and selection board do not respond or have voltage only trace dc power. The The wiring diagrams have no specific details about voltage or what is sent on each wire to the drawer. . DA97-13797S ; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model PSC23SGRCSS
Near Maple Grove, MN 55311
Seth
Job Details:
01/07/2022
Not cooling. Customer notes the refrigerator has been running nonstop but it cannot maintain temperatures. The freezer was not frozen and temperatures range to around 37 to 39?. The fridge temperatures also were high. No frost pattern was present. The sealed system has failed sadly this is not covered with their WHE warranty. The customer will replace the unit at her convenience.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Seth
Job Details:
01/07/2022
"Part has not arrived, customer notified; saved tckt , states that autho needed"
We serviced a
INGLIS WASHER TOP LOAD
Model IAX4000RQ2
Near Saint Michael, MN 55376
Matt
Job Details:
01/04/2022
"Customer complaint is, GETS STUCK ON RINSE CYCLE- KEEPS FILLING & DRAINING- WONT GO PAST THAT CYCLE. Inspected and tested. Found the lid switch has failed. Installed new lid switch and tested. Washer is filling, agitating, draining and spinning great. Washer is now fixed. ; used 1 WP8318084 (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Maple Grove, MN 55369
Matt
Job Details:
01/04/2022
"Customer complaint is, NOT CLEANING DISHES- SPRAYER ISSUE?/ CLOGGED FILTER? Inspected and tested. Found the diverter and circulation pump have failed. Quoted customer to install new sump assembly. Customer approved repairs. Installed new sump assembly and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58M6630SS/AA
Near Big Lake, MN 55309
Seth
Job Details:
01/04/2022
Not baking. Failed ignitor was replaced. Range is now fixed.; used 1 12400035 (IGNITER) from stock
We serviced a
KENMORE DRYER- GAS
Model 11072722101
Near Elk River, MN 55330
Seth
Job Details:
01/04/2022
Not heating. Blown thermal fuse was replaced and cleaned the dryer and bulk head it was heavily obstructed. I watched 4 cycles its heating great. The dryer is fixed.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Rogers, MN 55374
Seth
Job Details:
01/04/2022
Customer noted that fresh food section does not cool. Upon arrival and inspection I found fresh food evaporator fan had failed completely. I took apart and installed a new one and found the defrost drain from the upper evaporator was plugged I cleaned it gratis while on site. I cleaned up and put back together its now blowing and Frost covered the evaporator. The fridge is now fixed. Note see pictures for she may need another job done on her dispenser she will contact us in the future if they want to move forward for it.; used 1 WR60X26866 () from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD7800XW0
Near Albertville, MN 55301
Seth
Job Details:
01/04/2022
Customer complains the dryer makes a horrible screeching noise when it tumbles. Upon arrival and inspection I found the idler pulley was making a horrible racket. I replaced the idler assembly and cleaned/oiled all the rollers. I also cleaned the blower fan and cavity as it had moderate buildup. I tested and it no longer make a screeching noise. The heat cycle well and I waited for four cycles before leaving. The drivers now fixed.; used 1 WPW10547292 (IDLER PULLEY) from stock
We serviced a
LG REFRIGERATOR
Model LFX28978ST/00
Near Loretto, MN 55357
Seth
Job Details:
01/04/2022
High temps. Failed sealed system was found. The compressor and fans were running.
We serviced a
GE RANGE- GAS
Model CGS990SET4SS
Near Buffalo, MN 55313
Seth
Job Details:
01/04/2022
"Customer complained that the range sounds funny and doesnt consistently lite. Upon arrival and inspection I found the front left burner burner cap or not you OEM parts and did not match and were causing a problem. Both will need to be replaced part numbers are WB16K10062 - burner, WB28K10222 - cap. I clean the remaining burners and test them and it all ignited fine but gas pressure was exceedingly high. I inspected the gas service and found no pressure regulator installed. The range is running on high-pressure lines. Its been installed incorrectly no repairs possible. A plumber is needed to add a pressure regulator. Customer request we send the parts directly to her she can install the burner and burner cap the household is full of Covid conscience individuals.; saved tckt , states that autho needed"
We serviced a
HAIER WASHER TOP LOAD
Model HLTW600AXW
Near Champlin, MN 55316
Matt
Job Details:
01/04/2022
"Customer complaint is, SMELLS FROM WASHER DRAIN. Inspected and tested. Found theres water in the pan underneath the washer, but it looks like its been sitting there a while because its really slimy. Tested washer in test mode and everything was working great. Started washer on a rinse and spin with a load of towels and it completed the cycle perfectly and nothing was leaking. I removed the back and tipped it up and looked underneath and everything is completely dry on the washer. I cannot find anything wrong with the washer. I think they might have a plumbing problem."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Andover, MN 55304
Matt
Job Details:
01/04/2022
"Customer complaint is, ICE MAKER JUST KEEPS RUNNING AND RUNNING AND WONT STOP. Inspected and tested. Found the main board is sending power to the auger motor continuously. Needs a new board. Quoted customer to install new board. Customer approved repairs. Part on order. ; ordrd 1 5304512770 (Main board)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Otsego, MN 55330
Matt
Job Details:
01/04/2022
"Customer complaint is, CONTROL PANEL WASH NORMAL IS FLASHING WILL NOT STOP DRAINING. Inspected and tested. Found water underneath dishwasher in the pan. Vacuumed out water and ran dishwasher for over 30 minutes and it never leaked. I removed the bottom access panel and didnt find any signs of leaking. Dishwasher is not leaking for me."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4605EW0
Near Elk River, MN 55330
Matt
Job Details:
01/04/2022
"Customer complaint is, WON'T SPIN BUT SOUNDS LIKE IT'S SPINNING. Inspected and tested. Found everything is working great in test mode, accept its draining slowly. Ordering a new drain pump. Installed new drain pump and tested. Washer is draining and working great. Washer is now fixed."
We serviced a
LG RANGE- GAS
Model LRG3081ST/00
Near Minneapolis, MN 55416
Phillip
Job Details:
01/04/2022
We replaced the spark module. All the burners are working good. No more issues found.
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model n/a
Near Buffalo, MN 55313
Seth
Job Details:
01/04/2022
"Identification plate is not readable. Door mounting screw holes had stripped. I had a new bolts and nuts. The door now is a fixed as it should. Note any further repairs that requires the purchase of parts will not be possible on this unit is it has no identification.; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model JTP86S0H6SS
Near Minneapolis, MN 55410
Phillip
Job Details:
01/04/2022
2m248kns We found its not heating. The magnetron is bad. Ordered the magnetron from Global microwave. ; ordrd 1 2m248kns (Magnetron)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Edina, MN 55436
Phillip
Job Details:
01/04/2022
The dishwasher started to suds up and leak out the bottom. We advised the customer to use a different soap and clean with vegetable oil.
We serviced a
SAMSUNG REFRIGERATOR
Model RF30KMEDBSG/AA
Near Eden Prairie, MN 55347
Phillip
Job Details:
01/04/2022
We verified it needed the ice maker kit. We replaced all parts in the kit. The ice maker cycled. **Now there is frost building up in the fresh food cover air duct. This issue is a new issue and unrelated to the ice maker**The ice container is also cracked pretty bad Please order the container DA97-14474C
We serviced a
KITCHENAID RANGE- GAS
Model KSGG700ESS1
Near Wayzata, MN 55391
Phillip
Job Details:
01/04/2022
Verified the panel is dead. Getting 120 to the main board. The main board has mouse urine and poop all over it. The board is shorted and needs to be replaced. Dana ordered the board from automatic appliance. ; ordrd 1 W11034208 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Minneapolis, MN 55446
Phillip
Job Details:
01/04/2022
Verified the complaint. Found water leaking from the water valve when it fills. Ordering the valve. ; ordrd 1 DD82-01588A (Water valve)
We serviced a
BOSCH RANGE- ELECTRIC
Model HIIP054U/02
Near Maple Grove, MN 55311
Phillip
Job Details:
01/04/2022
"The customer was saying the cooktop was locked and would not respond correctly. Today the cooktop was not locked and working properly. The burners and oven control are all working. A few of the customers pans are not the best for induction, they do not have a magnetic center."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, MN 55124
Delton
Job Details:
01/04/2022
"Replaced parts, tested and compressor turns on and fans turns on right away and is starting to cool. Regis cooling and working good."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model ATF7000EGU
Near Buffalo, MN 55313
Seth
Job Details:
01/04/2022
"Customer complaints the washer wont start anymore just clicks. Upon arrival and inspection on the following stored error codes E68 - open heater circuit or bad control board, E41- door lock. The rear main bearing has 1/16 inch slop. Please send this unit into authorizations.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS07
Near Rogers, MN 55374
Matt
Job Details:
01/03/2022
"Customer complaint is, FREEZER FOODS MELTING & NOTHING WORKS IN THE FRIDGE EITHER. Inspected and tested. Found the freezer and FF compartment are room temperature and nothing was running. Turned refrigerator dial off and back on and everything turned on and started cooling. After 20 minutes the evaporator was only frosted over about 40 percent. The sealed system has failed and probably the cold control.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Hanover, MN 55341
Matt
Job Details:
01/03/2022
"Customer complaint is, FREEZER DOOR KEEPS FREEZING SHUT. Inspected and tested. Found theres a gap on the top right corner of the freezer door causing frost to build up. Also the freezer evaporator drain is plugged. Defrosted freezer and cleaned out drain. Reassembled and now the door is closing great. Refrigerator is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS22KAWH10
Near Minneapolis, MN 55442
Seth
Job Details:
01/03/2022
"Burning smell, and screaming. I was unable to locate the issue I inspected both the evaporator cavity of, defrost system, and compressor cavity. I could find no source of a burning smell or could not duplicate any noises. The unit is from 1994 and very old."
We serviced a
BOSCH DISHWASHER
Model SHX43R55UC-64
Near Maple Grove, MN 55369
Phillip
Job Details:
01/03/2022
We found water leaking from the water valve. We replaced the valve. No more leaks and its good . The valve under the sink was stuck and there was some leaking from a supply tube. We advised the customer to call a plumber. ; used 1 00622058 (INLET VALVE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23J9011SR/AA
Near Minnetonka, MN 55345
Phillip
Job Details:
01/03/2022
"There is frost build up on the ice maker. This model need the ice kit. Advised the customer we would have to submit for approval. Parts listed should be the correct part but please verify. Main control DA92-00606EDa97-13718cDa97-19898aDa82-0236aDA97-14504C; snapped 1 QuickPics, states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM5000HVA
Near Plymouth, MN 55446
Seth
Job Details:
01/03/2022
"Customer complains the washing machine doesnt drain. I replace the pump and tested of the speed wash with no spin balance. Unit drained still not drain correctly. I pulled the hose out and found it had been installed about 14 inches into the wall. I took it to the sink and cleared out about 10 inches of blockage. I tested twice after clearing, it seems to be draining perfectly the washer is now fixed.; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model LEQ9858PW0
Near Plymouth, MN 55446
Seth
Job Details:
01/03/2022
Heats all the time and wont start. Shorted element and failed thermal fuse were replaced. The dryer is now fixed.
We serviced a
KENMORE REFRIGERATOR
Model 79551314014
Near Eden Prairie, MN 55346
Phillip
Job Details:
01/03/2022
Found another crack in the line but the connector. We replaced the whole line with some extra tubing. We then found the 1/4-5/16 connector at the bottom of the door was leaking. We replaced that and now its all good. ; used 1 FITTING4 (5/16' JG FITTING) from stock
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FCRE3052A8D
Near Hopkins, MN 55343
Delton
Job Details:
01/03/2022
"Found that when i got here there was no power, range had no light. Checked terminal block and found that there was only 120v coming to range. I turned on/off breaker and range powers on. I preheated oven and checked all range cooktops and everything is heating and working good.Appears to be electrical breaker box issue that it lost half power."
We serviced a
GE REFRIGERATOR
Model PSI23NGPCBB
Near Eden Prairie, MN 55344
Delton
Job Details:
01/03/2022
"Found that control board is bad. Getting power to board but nothing else. Also the ice flap wont close causing ice clump and frost up inside freezer. Door flap solenoid, door flap, control board."
We serviced a
WHIRLPOOL STACKED WASHER
Model LTE6234DQ2
Near Burnsville, MN 55337
Delton
Job Details:
01/03/2022
"Found that the lid switch is broken, also agitator dogs worn out. Unit is laundry center. Found a lot of lint build up and also found that vent is not even attached to wall dryer vent and was blowing into house, causing lint build up. Cleaned out lint and attached vent, tested heat and found that dryer vent is clogged as heat spiked inside dryer.Replaced lid switch and agitator dogs. Washer is working good but dryer vent will need to be cleaned before dryer can be used otherwise it could blow safety fuse and not dry clothes.; used 1 80040 (DOGS), and 1 3949247V (LID SWITCH) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT17G5AW0
Near Saint Paul, MN 55124
Delton
Job Details:
01/03/2022
"Found that the compressor is running but fan is not. And making squealing noise. Customer also says it got down to almost room temperature so it freezes and thaws. Ordering cold control, defrost timer, evaporator fan motor and rescheduling.; ordrd 1 214537103 (Cold control) and 1 215846602 (Defrost timer) and 1 5303918549 (Evaporator fan motor)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Burnsville, MN 55337
Delton
Job Details:
01/03/2022
Evaporator is all frosted over needs evap fix kit. Also ice box full of ice to there i cant open ice tray. Would need Ice maker kit as well (see pictures). Would need all parts related to this issue as well as autho. Also the door bins are cracked and broken are those covered?; saved tckt
We serviced a
KENMORE RANGE- GAS
Model 36275585891
Near Minneapolis, MN 55443
Seth
Job Details:
01/03/2022
Failed bake burned took out the ignitor. Part is on order.; ordrd 1 WB16K10035 (Burner)
We serviced a
GE RANGE- ELECTRIC
Model PS920SF2SS
Near Maple Grove, MN 55369
Phillip
Job Details:
01/03/2022
When you start any function it would run for a few seconds then shut down. We put into diagnostics mode and it gave a f760 code. The fault is a main touch logic error. We found the 2 and 4 buttons do not respond. The touch pad glass control would need to be replaced. WB27X21438 glass touch pad.
We serviced a
GE WASHER TOP LOAD
Model WPGT9350C0WW
Near Maple Grove, MN 55311
Phillip
Job Details:
01/03/2022
The pulsator cap is broken off. The pulsator was loose but another company had tightened the center bolt. The splints in the transmission shaft and inside the pulsator are stripped bad. When the washer starts to slowly moving in the agitate cycle there is a very loud squeak noise. The washer is also filling very slow. We removed the hoses. There was some gunk in the hot valve screen but it still fills slowly. It would need the following parts for the repair. WH13X10017 water valve WH43X10027 pulsatorWH43X10027 WH43X10026 pulsator cap WH39X10003 Transmission ; states that autho needed
We serviced a
WHIRLPOOL DISHWASHER
Model DU7200XS2
Near Eagan, MN 55122
Delton
Job Details:
01/03/2022
"Dishwasher motor squeals loudly, intermittently. Timer will get stuck and intermittently stop advancing. After fiddling around with timer I got the heater to come on, Im assuming that the heater is ok and due to timer issue. Also leaks from vent, screen vent is cracked and not reflecting water. Would need motor/sump assembly, timer, maybe heater. Parts are NLA.Even if parts are found customer would rather have cash out due to how old it is?Motor assembly 3367440; timer 304464; heater 719687; screen vent 300246; saved tckt"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW3
Near Maple Grove, MN 55369
Seth
Job Details:
01/03/2022
Not spinning binding. Rotor blot was loose I tightened and tested and found the gear box was very loud. I recommended replacement. I quoted via blue book. They declined service at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Eagan, MN 55122
Delton
Job Details:
01/03/2022
Found that bottom of door where hinge goes into the plastic is cracked so door wont sit right and hard to close door (see picture) Whole door would need to be replaced.Door part# LW10353181 make sure that is the righthand side and is white. Part not in stock and needs autho.; saved tckt
We serviced a
GIBSON MICROWAVE
Model JVW1650SB004
Near Maple Grove, MN 55369
Phillip
Job Details:
01/03/2022
The microwave would not heat. When we started the microwave is made a buzz sound. We found the mag is shorted to ground and we test and found only the mag is defective. The microwave is almost 20 tears old. The customer will replace the microwave.
We serviced a
GE DISHWASHER
Model GDF520PSJ6SS
Near Osseo, MN 55311
Seth
Job Details:
01/03/2022
Leaking from circulation pump. I quoted diverter and pump as the hoses deteriorate with time.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE540H0AS0
Near Maple Grove, MN 55369
Phillip
Job Details:
01/03/2022
We replaced the bake heating element. It started to heat up . No more issues found.
We serviced a
BOSCH DISHWASHER
Model SHS5AVL6UC/22
Near Maple Grove, MN 55311
Seth
Job Details:
01/03/2022
E24 error. Customer cleared a blockage in the sump assembly before we arrived. When I arrived I found the supply line was twisted up behind the machine and Ohio loop was installed. I rerouted the drain hose and tested it was a drain cycle. Seems to be working fine now.
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FAFW4011LWO
Near Otsego, MN 55330
Seth
Job Details:
01/03/2022
Leaking. Failed rear main bearing rubbing on door boot causing the leak.
We serviced a
GE REFRIGERATOR
Model TBX18CIBQRWW
Near Maple Grove, MN 55369
Phillip
Job Details:
01/03/2022
The evaporator is not defrosting. It needs a heater and bimetal thermostat plus the fresh food door gasket is ripped. They will replace the fridge. Heater WR51X464Bimetal defrost WR50X10010Door gasket
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AEPN/XAA
Near Blaine, MN 55449
Matt
Job Details:
01/03/2022
"Customer complaint is, FAN IS NOISY, FROSY IN THE FRESH FOOD SECTION. Inspected and tested. Fan is working and defrost works. Found the drain was plugged and the defrost sensor is bad. . to install new drain kit and sensor. Customer approved repairs. Installed drain kit and ordering sensor. Part on order. I need 2 hours for this on my return trip. ; ordrd 1 DA32-00006S (Defrost sensor)"
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE515S0JS0
Near Otsego, MN 55374
Matt
Job Details:
01/03/2022
"Customer complaint is, Oven not working properly / wrong temperatureThe oven is cooking way too fast the error code is F6 E1. Inspected and tested. Found the broil element is stuck on. The broil relay on the board is sticking. Needs a new board. Customer approved repairs. Board is not in stock. ; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Otsego, MN 55330
Matt
Job Details:
01/03/2022
"Customer complaint is, FLASHES A CODE SOMETIMES.. HAVE TO RESET. LOTS OF ISSUES NOW IT WONT DRAIN. Inspected and tested. Found the air gap on the counter was plugged solid. Also the float was stuck in the up position because of the grease in the dishwasher not allowing it to fill with water. Cleaned out air gap and filled and drained dishwasher until it cleaned out the sump area. Tested dishwasher and its working great. Dishwasher is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHPM78W52N/01
Near Monticello, MN 55362
Matt
Job Details:
01/03/2022
"Customer complaint is, LEAKS & GASKET ON THE BOTTOM HANGING OFF. Inspected and tested. Ran dishwasher for over 40 minutes and it never leaked. The sound dampening gasket on the bottom was just loose. Customer said the add rinse aid light keeps coming on. I found the rinse aid was empty. Showed customer how to fill rinse aid dispenser. Dishwasher is operating great for me."