We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Saint Joseph, MN 56374
Matt
Job Details: 11/07/2023
"Customer complaint is, AGITATOR IS NOISY AND CLUNKY. Inspected and tested. Found the actuator was broken. Quoted customer $406. to install actuator and splutch assembly. Customer approved repairs. Parts on order. ; ordrd 1 W11212745 (Actuator) and 1 W11502823 (Board)"
We serviced a
BEKO DISHWASHER
Model DUT36522W
Near Saint Paul, MN 55116
Nate
Job Details: 11/07/2023
"Replaced bad flow sensor board and bad flow meter. Still gives e2 error. Fills up quick. Took waterline off. Checked water pressure. Good water pressure, but noticed that the water continues to come back into the dishwasher when its not running. Has a bad water valve. Also spoke with Beko tech support. They said since the connector for the water flow sensor appears to be broken, that we need to order a new connector/harness that connects to the water flow sensor. Its two purple wires connected to the connector. On the left side of the dishwasher. They also said to come back with a new main PCB. DW can you please locate those part numbers? Im having a hard time locating them. And then order the parts and schedule a return visit? 73633 is case number with Beko. ; saved tckt"
We serviced a
MAYTAG LAUNDRY CENTER++
Model LSE7806ACE
Near Minneapolis, MN 55415
Nate
Job Details: 11/07/2023
Washer is dead. Found a blown fuse. Needs a new lid switch kit. Quoted for new one. Tenant will be out of town starting on Friday. She would love if we could come here on Thursday if theres a cancellation. Otherwise we have her down for Monday morning. Please keep her on a cancellation list. ; ordrd 1 12001514 (Lid switch and fuse assembly)
We serviced a
GE MICROWAVE
Model JVM1790SK01
Near Chaska, MN 55318
Adam
Job Details: 11/07/2023
Display is dead. Checked power at outlet getting 120. Removed the control board. Checked the fuse one the noise board. Still good. Checked voltage at the board only 5. So have something bad before. Following the wiring found the thermostat on the mag was bad replaced that reassembled everything lighted up and was working tested microwave and found the mag not working everything else working properly. Tested mag its bad customer will need a mag and thermostat. Customer has a warranty through sears. Will need a quote. If we can said an invoice for one OE and one from global for mags. OE MAG. WB27X10865 PRICE TOTAL 433.41 see photoCan we call global get the part number for correct mag remember about different revisions. Then send quotes and call customer. Thank you; O-emld tckt
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near Eden Prairie, MN 55347
Adam
Job Details: 11/07/2023
Unit not cooling. Hooked up gauges. Got about -15 and 90psi for the high. So showing high leak or restrictions. Unplugged unit and getting about 20psi equalized. Definitely a leak. Pressurized to 200 psi. And checked with uv light but no luck. Removed evap cover same. Used the leak sniffer. It goes off in the freezer. Double checked the evap nothing even with the sniffer. Next checked heat exchange and found on the right side it goes off disassembled the cover around heat exchanger and have dye where it goes behind the cabinet. Talked with Phil. He said if customer is ok with it we could bypass the heat exchanger. Customer is on the fence. Please have Phil call the customer. If we do the repair. Let get a evap and condenser also just to be safe. ; saved tckt
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near South Saint Paul, MN 55075
Delton
Job Details: 11/06/2023
Customer says dryer shuts off after 2 seconds of starting it. As i got here the breaker to the dryer was off. I turned on breaker and dryer turns on and is cycling heat normally for over 20 minutes. I pulled out dryer and checked all connections and nothing is shorted. Dont know if its breaker issue since dryer is running and working good as im here.They will use as normal and call back if problem continues.
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Robbinsdale, MN 55422
Nate
Job Details: 11/06/2023
"Replaced bad splutch, belt and shield. Runs great now."
We serviced a
FRIGIDAIRE WASHER
Model FAFW3511KW0
Near Saint Paul, MN 55106
Delton
Job Details: 11/06/2023
Washer not draining. Found that there was a sock and debris that was stuck in drain pump filter blocking water flow. Removed debris and suggested to customer to use garment bag for smaller items to prevent this issue from happening again. Tested and washer now drains and is working good.
We serviced a
MAGIC CHEF RANGE
Model 61S14WAA
Near Saint Paul, MN 55108
Delton
Job Details: 11/06/2023
Found that the igniter is open and not getting hot. Customer approved estimate. Replaced igniter. Tested and oven pre heated and is working good.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Saint Paul, MN 55117
Nate
Job Details: 11/06/2023
Not draining well. Replaced bad drain pump. Drains great now.
We serviced a
BOSCH REFRIGERATOR
Model B26FT7OSNS/01
Near Minneapolis, MN 55419
Nate
Job Details: 11/06/2023
Not cooling. Found the evaporator had no frost. Fans running. Then saw the compressor not running. Verified 120 vac coming to inverter board. Quoted for new inverter board and told customer either inverter board or bad compressor. Replaced inverter after they said to go ahead and try. Compressor immediately came on. Starting to cool. Told customer 24 hours to get down to temp.
We serviced a
THERMADOR++ RANGE
Model PRG305PH/02
Near Saint Paul, MN 55105
Delton
Job Details: 11/06/2023
Customer said that when he used broil he smelled burning and the range tripped the breaker. Customer did say that they were baking break and it did rise and hit the top of the broil pan. As Im here the broil comes on and is heating and looks to have burned off any food that was on the broil top. I pulled out range checked igniter to make sure there is no short and it looks good. Customer said it hasnt popped the beaker since that one time. I cannot find issue as to why it did but as im here all functions are working good.Customer will use as normal and call back if they continue to have problems.
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/09
Near Minneapolis, MN 55405
Nate
Job Details: 11/06/2023
Replaced bad main wash motor/heat pump today. Runs great now. Washes great. Heats great.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Edina, MN 55439
Adam
Job Details: 11/06/2023
Another company was here EMT appliance and diagnosed a bad compressor. They added a bullet valve. Equal pressure at 45 and not cooling at all. Found a bad compressor. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly
We serviced a
HAIER WASHER
Model HLC1700AXW
Near Eagan, MN 55122
Delton
Job Details: 11/06/2023
Replaced control board and motor. Tested and no errors. Washer is running and working good.
We serviced a
LG WASHER STACKED++
Model WM2301HW
Near Chanhassen, MN 55317
Adam
Job Details: 11/06/2023
Unit leaking out the front. Sometimes nothing sometimes enough for a hand towel. Inspected boot. Found a small hole. Installed part and tested multiple times for leaks. Unit is working great
We serviced a
LG REFRIGERATOR
Model LFC24770ST/03
Near Eagan, MN 55122
Delton
Job Details: 11/06/2023
Found that the ice maker was shut off when I got here. Customer said that it hasnt worked in years. I turned on ice maker and ran test. Ice maker cycles and fills. I told her that I would have the office call back in 24 hours and check to see if there is ice in the ice bucket. I did quote her on new ice maker (see picture) if no ice is being made.Office: please follow up 24 hours and check if ice is being made.; saved tckt
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM276KQ3
Near Saint Paul, MN 55105
Delton
Job Details: 11/06/2023
"Found that gas coils are bad and will stop turning on gas to dryer. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint. Tested and dryer is cycling heat normally and working good.Office: Customer said to charge card on file. (When i try i dont see that there is one. Maybe office can only see it?); used 1 5303931775 (COIL KIT) from stock, states that autho needed"
We serviced a
ELECTROLUX MICROWAVE
Model EI24M045IBB
Near Minneapolis, MN 55416
Nate
Job Details: 11/06/2023
"Not heating and has been buzzing louder and louder. Replaced magnetron, now it heats, but still buzzes. Replaced diode and capacitor but still buzzes. Needs transformer. Customer said they would be happy replacing this microwave as its 13 years old. Please check for authorization and see if it would make more sense to replace? 5304473321; used 1 2M248J (MAGNETRON), 1 MICRO4 (1.00MF CAPACITOR), and 1 MICRO6 (3 DAMP DIODE) from stock"
We serviced a
BEKO REFRIGERATOR
Model BFFD362485
Near Minnetonka, MN 55345
Nate
Job Details: 11/06/2023
"Fridge has been making a knocking sound starting a month ago. Called Beko tech support. We found a broken Icemaker. Temp sensor is hanging down, which causes it to do funny things, like harvest ice before its cold enough to freeze the cubes. So cubes are all melted together. In test mode we checked temps and they are all perfect for both fz and ff sensors. When taking out of test mode, the icemaker moved and made the knocking sound. Quoted for new Icemaker, customer approved. Please note, I told her that we cant guarantee a time, but she said first thing in the morning works best for her, I told her I would let that office know that 8am is preferred. ; ordrd 1 5931630100 (Icemaker)"
We serviced a
GE WASHER
Model GTW750CSL0WS
Near Chaska, MN 55318
Adam
Job Details: 11/06/2023
Unit leaking. Customer said unit is leaking will come back after and it will be flooded randomly. Checked over unit ran all valves and is working properly no leaks. Filled unit full and spun out and drain fine no leaks. Customer then said she has been turning the water off because will come back and water is filling the tub. So the valve is getting stuck open. Everything seams fine otherwise. Quoted blue book and rescheduled. ; ordrng 1 WH13X26637 (VALVE -WATER FILL)
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Eden Prairie, MN 55346
Adam
Job Details: 11/06/2023
"Customers complaint. THE ICE MAKER IS NOT WORKING, THE EVAP MOTOR SEEMS TO BE LOUD WHEN CLOSING ON THE REF SIDE. There is ice building up around evap fan. Needs the heater and drain kit. Also ice maker freezes up. Found cavity of the ice maker box is all warped and coming in done will need approve for repairs any farther. Didnt install ice maker kit unless we know if they will approve ice box. Customer said its been like that since he moved in. I cant find the part one sears; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Columbia Heights, MN 55421
Nate
Job Details: 11/03/2023
"Replaced bad sump motor, and sealed up leaking water line. Runs great now with no leaks."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Minneapolis, MN 55413
Nate
Job Details: 11/03/2023
"Dishwasher is dead. I found the switch on the wall that supplies power was turned off. Ran dishwasher, and it drains, fills and circulates great now."
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Zimmerman, MN 55398
Matt
Job Details: 11/03/2023
"Customer complaint is, WENT OUT IN THE MIDDLE OF COOKING , KEYPAD IS OUT COOKTOP AND OVEN COMPLETLEY OUT. Inspected and tested. Found the black wire was melted at the junction block. Repaired wire and tested. Burners and oven are working great. Range is now fixed."
We serviced a
UNKNOWN DRYER STACKED++
Model FFLG3900UW1
Near Elk River, MN 55330
Matt
Job Details: 11/03/2023
"Customer complaint is, WASHER DOESNT GO THROUGH SPIN CYCLE. Inspected and tested. Started a rinse and spin cycle and it filled, agitated, drained and spun. I had customer put a load of clothes in washer and started another rinse and spin cycle it worked perfectly. Washer is spinning and testing good."
We serviced a
MAYTAG DRYER
Model MGD5770TQ0
Near Minneapolis, MN 55443
Matt
Job Details: 11/03/2023
"Customer complaint is, MAKING NOISE. Inspected and tested. Found the left rear roller has failed. Customer approved repairs. Installed new rebuild kit and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Elk River, MN 55330
Phillip
Job Details: 11/03/2023
"We replaced the compressor, filter and updated the board. I leak checked and purged the system with nitrogen. I pulled a vacuum for 12 minutes then recharged the system. I advised the customer to give it 6 to 8 hours for it to cool then wait 24 hours for it to cool."
We serviced a
BOSCH DISHWASHER
Model SHX68TL5UC/02
Near Minneapolis, MN 55409
Nate
Job Details: 11/03/2023
"Dishwasher giving E25 error. Took apart drain pump and found glass stuck between the sump and impeller. Was able to clean that out, along with some other debris. Now it runs and drains great. Also cleaned out filter.
We serviced a
BOSCH DISHWASHER
Model SHP865WF5N/11
Near Corcoran, MN 55340
Matt
Job Details: 11/03/2023
"Customer complaint is, E15 OR E13 ERROR CUST NOT 100 PERCENT SURE BUT LEAK DETECTION ERROR. Customer said that if they let it says Inspected and tested. I pulled dishwasher out and there a little bit of water in the float area and its really scummy like its been leaking for a long time. I started dishwasher and ran it for over 30 minutes and didnt see any leaks underneath and its draining great. Dishwasher is not leaking while testing. I opened up the door after it had drained and filled 3 times and there was suds in there. Looks like its a suds issue. I recommended customer run a cleaner through dishwasher and try using a different brand of soap."
We serviced a
SIEMENS WALL OVEN++
Model HB30S51UC/02
Near Edina, MN 55424
Nate
Job Details: 11/03/2023
Replaced bad cooling fan. No cooling fan error codes now when it runs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02U
Near Eden Prairie, MN 55347
Adam
Job Details: 11/03/2023
Installed new hose and housing. Once installed filled 5 large glasses of water. No leaks. Water pressure is alright. Unit is now working properly.
We serviced a
BEKO DISHWASHER
Model DDT38532XIH
Near Minneapolis, MN 55448
Phillip
Job Details: 11/03/2023
The customer complaint is when he closes the dispenser cover the cover does not stay shut. Today when we tried it the cover stays shut. We tried about 20 times and its working. I had a dispenser on my van from another beko dishwasher that I did not use. Since the customer was having trouble closing it I replaced the detergent dispenser
We serviced a
WHIRLPOOL WALL OVEN++
Model RBD305PDT12
Near Eden Prairie, MN 55347
Adam
Job Details: 11/03/2023
Installed new board from last diagnosis. Once installed had to pull unit out and reinstall the broil cable that was off. Once that was all correct. Reassembled tested all the features top and bottom. Everything is working properly.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/02
Near Eden Prairie, MN 55346
Adam
Job Details: 11/03/2023
Unit not cooling properly. Unit was running when I got there. Found my low side at 38. Unplugged unit while I got my supplies ready it equalized at 43psi. Which is good on this unit its smaller then most. looks like just bad compressor and no leak. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly
We serviced a
GE WASHER
Model WPRE6100G0WT
Near Plymouth, MN 55447
Adam
Job Details: 11/03/2023
Customer complaint is the start button is hard to use. On arrival the button for the start is missing. He said it was had to hit the start the button came off and been using without the button but sometimes its takes multiple trys to get it to start. Removed the display and found the bottom is connected to the board. The button and board were a little loose tightened up the board and mounting. Reassembled and tested. Its working properly. Explained he needs to get the button to help it from shifting.
We serviced a
LG REFRIGERATOR
Model LFXS28566M/00
Near Minneapolis, MN 55443
Phillip
Job Details: 11/03/2023
Water leaks down from the ice maker and into the bucket. Today I pushed the ice maker test button. The ice maker cracked the ice and only most of it dumped out. There was still some ice in the mold when it fills back up. I removed the ice maker and cleaned all the ice out. I put the ice maker back in and ran the test again. The ice maker is filling with the correct amount of ice and water is not leaking from the fill tube.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Monticello, MN 55362
Matt
Job Details: 11/03/2023
"Customer complaint is, THINKS THE ELEMENT IS GOING OUT OF IT. Inspected and tested. Found the bake element is fried. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG WASHER
Model WT5270CW
Near Minneapolis, MN 55405
Phillip
Job Details: 11/03/2023
The basket is broken on the bottom so its loose and spin and shakes. They will just replace the whole washer.
We serviced a
LG LAUNDRY CENTER++
Model WM3488HW
Near Plymouth, MN 55441
Phillip
Job Details: 11/03/2023
The washer/dryer does not dry the clothes all the way. We ran the dryer and it heats and the fan comes on but there was no air flow. We took the dryer condensation tower out and it was packed full of lint. The inlet to the washer was packed full of lint. We cleaned all the lint out the back and from the tower. I cleaned the fan blower cage. We ran the dryer function again and now there's heat inside the washer.
We serviced a
ZLINE++ RANGE
Model RA36
Near Long Lake, MN 55356
Adam
Job Details: 11/03/2023
Installed new elements. Once installed tested and made sure both are working properly.
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Eagan, MN 55123
Delton
Job Details: 11/03/2023
"Customer says it is freezing foods, produce, eggs, milk even on separate shelves. Tenant said it started 2 weeks ago and has had to throw away food because they were frozen.As im here food is not frozen and I ran diagnostics to check damper and thermistors. All are fuctioning and working. Based on that, i would say the thermisor or control board is reading off by a bit to get cold enough to freeze foods sometimes.Customer said that refrigerator is less than 1 year old. They got it before Thanksgiving last year. Do want to move forward with repairing it or can we get GE to cover it dont know how we can prove if its less than one year.Model must be new enough to where i cant pull up parts break down from Dey or Sears part direct. Please search parts and contact with estimate. I need control board and freshfood thermistors. There are two inside fresh food side, upper and lower thermistors (see picture)Find part numbers and follow up with the contact with estimate or will GE cover this?; saved tckt"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS9
Near Farmington, MN 55024
Delton
Job Details: 11/03/2023
Damper will not close and is stuck open and freezing food. In refrigerator side. Needs new damper. Called contact and sent her pictures. They will call office with approval and parts will need to be ordered and tenant rescheduled.Needs damper part # 242303001; saved tckt
We serviced a
FRIGIDAIRE WASHER
Model NOTAVALIABLE
Near Savage, MN 55378
Delton
Job Details: 11/03/2023
"Found that washer has bad bearings/transmission and is loud and wont spin out clothes. Also, console panel plastic is broken and move around. Due to model and serial number tag being worn off. Cannot get parts or repair information. I called owner and informed them as well. They will replace washer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
SAMSUNG WASHER
Model WF45K6500AV/A2
Near Minneapolis, MN 55406
Nate
Job Details: 11/03/2023
"Still not progressing. Needs either the MEM sensor or the main PCB. Troubleshooted this with FW. 8C1 error. Most likely main PCB, but would first install sensor and see if that fixes it. Quoted for drain pump and sensor, and drain pump and PCB. Cant find someone who has the sensor and board. DW can you find them and order them and call customer to set up return visit? Part numbers DC92-01803J and DC93-00278A.; saved tckt"
We serviced a
DANBY FREEZER
Model DUFM085A4WDD
Near Saint Paul, MN 55116
Delton
Job Details: 11/03/2023
Customer is concerned that one time she heard squealing a cricket noises coming from freezer. Also she has been keeping record of temperature and is lower than what the manual says that it should be when set on average.This is a new freezer that was shipped to her by Danby to replace her other freezer. This model has the evaporator coils inside the shelves and is not frost free freezer.Set at 3.5 at cold control should be about 0 to -2 degrees based on manual. she has recorded that it is getting to -8 to -10. I explained that it might read colder because the evaporator is part of the shelf and if you lay thermometer on the shelf it will be colder than the air temperature.She also said that the freezer shuts off before it is at temperature.Only thing that controls the compressor on this model is the cold control.I did not hear anything weird or abnormal noises as im here looking at it. It was at -2 based on her thermostat she using.If it was intermittent or out of range of temperatures the cold control would need to be replaced.But I also explained that since its is currently in the garage the ambient temperature could also affect the freezer.I dont see anything wrong as im here. From what im seeing is that the customer is obsessing and constantly looking at the freezer and listening it and taking temperature readings. I dont know that if we replaced any part that we would be coming back over and over because she will find something that is not right about it. I dont want to get stuck in cycle to where I am being continuous redos for something that is working as intended for this non-frost free freezer.But if we have to replace a part based on intermittent issues we will need to replace the cold control. Please search part and see if Danby will authorize it. NOTE: this is new freezer delivered by Danby over the summer and she has been unplugging and plugging it in to monitor it for months to make sure that it is working.; saved tckt
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near North Saint Paul, MN 55109
Delton
Job Details: 11/03/2023
Getting H20 error and wont start. Found that there was a lot of crud built up in the pressure sensor. Cleaned it but still getting error. Customer wants to replace water valve as well. Ordering parts and rescheduling.; ordrd 1 WD21X25468 (Pessure sensor) and 1 WD15X26078 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model LSL9244EQ0
Near Brooklyn Center, MN 55430
Phillip
Job Details: 11/03/2023
"The washer is leaking and will not spin or anything. I found the agitator dogs are broken, water is leaking from the drain pump, the transmission is loud and the basket does not turn freely. It will need the agitator dogs, motor coupler, drain pump, transmission, clutch and brake tube. I called the manager and gave the quote. Sounds like they will replace the washer. Please send her a copy of the invoice. I cannot. ; O-emld tckt"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Minneapolis, MN 55405
Phillip
Job Details: 11/03/2023
"Today we replaced the heating element assembly and the heater harness wire. The rear duct was off it when we arrived. We left the duct off because the dryer duct needs to be cleaned. The dryer is heating up. Please run the card on file for the remaining balance. ; saved tckt , states that autho needed"
We serviced a
BEKO RANGE
Model PRIR34450SS
Near Maplewood, MN 55109
Delton
Job Details: 11/03/2023
"Customer said that oven has never really worked correctly. Sometimes it will not preheat and other times it will heat but then stop heating the oven. Also customer said temperature is not correct to what it is set at. Customer said problem is intermittent.While im here i tested at 350 degrees and my thermometer is correct at what it is set at.But customer wants parts changed that has to do with heating problems. Would need control board and temp probe.Customer said that he talked to owner of Warner Stallion and that they would cover the parts? And customer said that he talked to Phil? Please look into this and contact customer with estimate or how we will collect payment on this.Schdule 2 hours for repair. I will spend a lot of time measuring temperature to ensure its correct.Board 267600063; temp probe 263410054;; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDF550PGR3BB
Near Roseville, MN 55113
Delton
Job Details: 11/03/2023
Dishwasher not turning on and stopped mid cycle full of water inside. There is power going to board but UI does nothing. I plugged in GE tool and it did connect saying UI error and drain pump error. I went into test and turned on pump and no power goes to pump but i can hear relay click. Also the pump motor does not run when testing. Water valve does work. The control board and user interface needs to be replaced. Order drain pump incase.Submit for autho? Notes do not show what to do for this company.Please order parts and reschedule.Control board WD21X31220; user interface WD21X30182; drain pump WD19X25461; saved tckt
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Minneapolis, MN 55421
Nate
Job Details: 11/02/2023
"Shuts off after a few minutes sometimes. Gave an overheating error too. Dryer runs even with the door open too sometimes. I found a broken door latch. Replaced that, and a bad belt that was pretty frayed and cracked. Vacuumed out a whole ton of lint, especially in bulkhead and blower wheel. Cleaned and oiled rollers. Air flow outside is 20 mph but vent has never been cleaned. Did a vent cleaning too. Runs and heats great now.
We serviced a
GE CLEANING- DRYER
Model n/a
Near St. Cloud, MN 56303
Matt
Job Details: 11/02/2023
"INTERIOR DRYER CLEANING SPECIAL. I disassembled dryer and inspected and the belt is starting to crack and the front glides are pretty wore, so customer is just going to replace the dryer when they replace the washer and didnt want me to clean out the inside of dryer."
We serviced a
KENMORE WASHER
Model 79631513211
Near Rogers, MN 55374
Phillip
Job Details: 11/02/2023
The customer said the washer slowly leaks out the back. We ran the washer and found it leaking from the water valve tube. We pushed the water in further into the inlet. Now it does not leak.
We serviced a
BEKO DISHWASHER
Model n/a
Near Minneapolis, MN 55406
Nate
Job Details: 11/02/2023
"Water gushes out from under sink. Found the drain line wasnt clamped up. Clamp was on wrong part of plumbing, not actually connecting the drain line to the plumbing: I used red glue for extra sealant, and used a second clamp. Also clamped in correct spot. Also looped drain line up under the sink, because it wasnt looped up. Now it drains great and washes great yet still leaked bad from rear of dishwasher. Found the waterline wasnt fully connected on the back and needed plumbers tape. Used plumbers tape, mounted dishwasher better, and tightened waterline. Now no leaks."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Minneapolis, MN 55427
Phillip
Job Details: 11/02/2023
The complaint is the dishwasher does not wash and leaks from the air gap. We found the lower spray has a big hole and its not level. The customer will replace the spray arm and we leveled the dishwasher. I bypassed the air gap.
We serviced a
GE WASHER
Model n/a
Near Saint Paul, MN 55104
Delton
Job Details: 11/02/2023
"Found that the pressure switch hose cracked and broke off the tub and was leaking from there. Customer approved estimate. Replaced hose, tested and washer fills, agitates, drains and spins. No leaks. Washer is working good.
We serviced a
SAMSUNG DRYER
Model DVE45T6000W
Near Minneapolis, MN 55410
Nate
Job Details: 11/02/2023
"Vent had come disconnected. I reconnected vent with vent tape, and removed the old duct tape they had on it before. Dryer and vent work great now."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Minneapolis, MN 55407
Delton
Job Details: 11/02/2023
No issue we find out customer have issues with the main breaker intermittent. We check voltage we read between L1 & L2 90volts seems that they need to call an electrician if they continue having issues they will call back after main power is restored.
We serviced a
LG WASHER
Model WM2455HW
Near Roseville, MN 55113
Phillip
Job Details: 11/02/2023
"Returned with part, removed covers install new sensor. Cycled and tested machine, operating correctly at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Chanhassen, MN 55317
Adam
Job Details: 11/02/2023
Unit leaking on the floor right away noticed the water spot under the front of the freezer. The bottle drawer is all iced in and a big ice dam in the defrost drip tray. Its been doing this for a good amount of time. Steamed all the ice and removed all ice and water. Next cleaned out the defrost drain. Also cleaned out drip tray. Installed new crisp drawer in fridge also.
We serviced a
WHIRLPOOL WASHER
Model WTW5500SQ0
Near Minneapolis, MN 55410
Nate
Job Details: 11/02/2023
"Washer isnt draining out. After running the washer, the utility tub filled to the brim and the water then siphoned back down into the washer via the utility tub. Washer itself is good. I did show the customer how there is a little oil dripping down from the transmission, but it sounds good and spins good still."
We serviced a
MAYTAG DRYER
Model n/a
Near Eden Prairie, MN 55344
Adam
Job Details: 11/02/2023
Customer complaint making noise during tumbling. Disassembled unit and found the back roller was siezed. Quoted for the repair kit. Which include rollers idler and belt. Installed parts. Reassembled unit. Then tested unit is working properly with out any squeaking noise.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Elk River, MN 55330
Phillip
Job Details: 11/02/2023
We verified the compressor has failed. I replaced the compressor and the filter drier. I checked for leaks and pulled a vacuum. I updated the main board and recharged the system.
We serviced a
ASKO++ DISHWASHER
Model D5526
Near Wayzata, MN 55391
Adam
Job Details: 11/02/2023
Installed new dispenser but the flapper on the door is bad. Once installed tested unit and made sure it was operating properly. Now unit is working properly without issue. she is still having a hard time with the controls. I explained them again. Also explained if she does the quick wash everytime she needs to use less soap. I recommend just using the normal cycle and let it go through.
We serviced a
GE RANGE
Model JB645RK1SS
Near Osseo, MN 55311
Adam
Job Details: 11/02/2023
Found that the front left burner is always on full. Tested the switch first and found that it stuck full open or not. Will need switch WB24X25013; ordrng 1 WB24X25013 (Switch)
We serviced a
MAYTAG REFRIGERATOR
Model n/a
Near Osseo, MN 55311
Adam
Job Details: 11/02/2023
Customers complaint unit freezing items in the fridge. I took temps it was at 38 degrees. Also couldnt find any food or items frozen. Sounds like it was things also freezing right under the ice maker but it all looks good. All fans are operating correctly compressor sounds good and operating. Freezer temps are good. We are going to try new temp sensor. 12002355 sensor ; ordrd 1 12002355 (Sensor)
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Burnsville, MN 55337
Delton
Job Details: 11/02/2023
Leaking from tub to drain boot. Boot has hole in it and leaks. Tried to call into Hale for autho but no response. Please get autho and order part (see picture)Boot part# 134639920; saved tckt
We serviced a
GE RANGE
Model JBP47GS1A
Near Saint Paul, MN 55109
Delton
Job Details: 11/02/2023
"Found that there control board is bad, has power going to it but is dead and no response. Cooktop and oven light work. Needs new control board, part shows discontinued and NLA.Please search part and contact customer. I see some used boards on eBay.Part# WB27X5522; saved tckt"
We serviced a
BOSCH WASHER
Model n/a
Near Arden Hills, MN 55112
Delton
Job Details: 11/02/2023
"Found that motor winding is open. Customer approved estimate. Ordering parts and rescheduling.; ordrng 1 00142197 (Motor), ordrd 1 00439491 (Belt)"
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55419
Nate
Job Details: 11/02/2023
Icemaker slowed down and then eventually just died. Tray is turned 90 degrees. Dead motor. Quoted customer for new Icemaker. They would like to do the repair. Coming back next Thursday to install. ; ordrd 1 5931630100 (Ice maker)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Saint Paul, MN 55104
Delton
Job Details: 11/02/2023
Found that the drain hose was disconnected underneath and when it filled it would leak onto floor. I connected drain and now no longer leaks and dishwasher fills. But i did find that sink backs up when draining and that it is leaking underneath sink. Dishwasher itself is working but the water shut off to the dishwasher and the garbage disposal are leaking. Also found a lot of plastic debris inside dishwasher. I showed tenant make sure to empty plates before putting it into dishwasher. Dishwasher itself seems to be working good.Would need plumber to fix leaks underneath sink. send this to management company.; saved tckt
We serviced a
VIKING++ RANGE
Model n/a
Near Minneapolis, MN 55419
Delton
Job Details: 11/02/2023
"Main issues is a delay to turn on oven. We find out that it has two igniters the left side was replaced 1 year ago but the right side reading was 2.9 amps we replaced right side and upon testing, only one side burner has full flame while the other side has very low flame and is the cause of the gas smell and slow preheat (see picture). Needs bake gas valve assembly? Cant pull of part break down.Also the left two burners continually spark even when burner is lit. Needs spark module and electrodes for those left burners.Office: please find part for gas valve/regulator for oven and spark module and electrodes. Customer might not want to fix the cooktop. Quote customer accordingly.Never worked on this model. Schedule 2 hours for repair.; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DW20.4
Near Orono, MN 55356
Adam
Job Details: 11/02/2023
"Went to install motor from last diagnosis. Pulled old motor out had bunch of glass in there still replaced the motor. Reassembled tested working great. Let it run for 10 minutes noticed it cutting in out and bogging down. Checked connections and ground is good. Looked at the board is fried at the plug where the motor goes. Customer will need board as well. Removed new motor just incase part not available or dont repair. Will need to source part and let owner know. 457845. I let the gentleman who let me know what I found and showed pictures. He said just call the person we did before once we have a quote. ; snapped 1 QuickPics, states that autho needed"
We serviced a
MAYTAG WASHER
Model n/a
Near Chanhassen, MN 55317
Adam
Job Details: 11/02/2023
"unit was making loud noise during agitation and doesnt seem to be doing much. Tested unit agitation wasnt working spinning was slow. Removed the front checked the belts found it had some play then I notice the motor springs the pull tension are week and gives the play. Quoted for spring kit and belt kit. Ordered and rescheduled ; ordrng 1 12112425 (Belt kit), ordrd 1 205000 (Springs)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/AA
Near Saint Paul, MN 55103
Delton
Job Details: 11/01/2023
"Replaced heater, fuse, thermistor. Tested and heater now turns on and is working. Should no longer frost up. Refrigerator is cooling and working good."
We serviced a
GE RANGE
Model CGS750P2M2S1
Near Roseville, MN 55113
Delton
Job Details: 11/01/2023
Replaced replay board. Tested and light comes on and all other functions are working good.
We serviced a
KENMORE DRYER
Model 417.93042300
Near Saint Paul, MN 55130
Delton
Job Details: 11/01/2023
Found that igniter is open. Customer approved estimate. Replaced igniter and cleaned out inside dryer of lint build up. Tested and dryer is heating and working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS 0
Near Excelsior, MN 55331
Adam
Job Details: 11/01/2023
Customer complaint unit leaking water. Its leaking water now out the front. Found the door opening and closing properly removed the outer skin. Tested unit and found the seal isnt sealing any more on the corner she was saying there was water. Ordering a new seal for customer and rescheduled ; ordrng 1 W11483553 (Gasket)
We serviced a
JENN-AIR RANGE
Model JDS1750ES0
Near Rogers, MN 55374
Matt
Job Details: 11/01/2023
"Customer complaint is, OVEN DOES HEAT TO 340 ON PREHEAT BUT DOES NOT GO ABOVE. DOOR GLASS IS FOGGY. Inspected and tested. Found the bake element is fried. The glass is just dirty between the panes. Quoted customer $333. to install new element. Customer approved repairs. Part on order. ; ordrd 1 W10779716 (Bake element)"
We serviced a
KENMORE REFRIGERATOR
Model 106.74909401
Near Minnetonka, MN 55345
Adam
Job Details: 11/01/2023
Unit not cooling the fridge. This is top mount freezer. Freezer is cooling fine. Ice cream hard. No extra froze on evap cover. First checked to see if the fan is operating. It is not. Checked at control board getting 120 volts to the evap fan. Unit needs a new fan. Quoted blue book. Ordered part and rescheduled customer. WP2315539 - MOTOR-EVAP; ordrng 1 WP2315539 (Fan)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Richfield, MN 55423
Nate
Job Details: 11/01/2023
"Stops before the cycle is done. Doesnt do final drain. Also has been leaking out from corners of door. Ordered new bottom wiper, door seal, and main PCB. Needs afternoon appointment. ; ordrd 1 5304531745 (Control) and 1 154827601 (Tub gasket) and 1 5304500204 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WIT112CZJW00
Near Saint Paul, MN 55104
Nate
Job Details: 11/01/2023
"Not cooling. Room temp. No frost on evaporator. Sat for one year before he put it into the tenants unit. He put it on its back for 20 minutes before putting it in the unit. He heard a crunch underneath from behind. I checked the compressor. Ohms at 7, 7, and 12. Condenser line and condenser coils are cool to the touch. Compressor hot to the touch and running. Draws .2 amps. He will probably replace but would like an estimate for sealed system work. ; saved tckt"
We serviced a
BOSCH RANGE
Model HGI8054UC/06
Near Edina, MN 55439
Adam
Job Details: 11/01/2023
"Customers complaint not heating on bake. Also the front left burner doesnt want to lite. Tested the bake cycle found the igniter glowed a little hot but never enough to open the gas and ignited. Needs new igniter. For the front left burner found the igniter is bad also and sparking down low because its busted. Quoted for both. Have to order the cook top igniter. Installed oven igniter then tested unit after. Note oven is heating properly. Reschedule customer to do for he cook top igniter ; used 1 5303935066 (FLAT IGNITER) from stock, ordrd 1 00631633 (Igniter)"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Maple Grove, MN 55311
Phillip
Job Details: 11/01/2023
"Arrived on site, tested washer, found there was an F1 E2 code. Cleared the codes and tested again the F1 E2 code came back. Ordered both replacement boards, informed customer will return with the boards ; ordrng 1 W10427967 (CCU control board), ordrd 1 WPW10374126 (MCU board)"
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2418UW3A
Near Minneapolis, MN 55448
Phillip
Job Details: 11/01/2023
"Arrived checked out dishwasher, found the plug in the garage disposal was not removed. Removed the plug ran the dishwasher found the door latch was broken and the drain pump is very loud. Called and left customer a voicemail with the cost of repair. Door latch 5304525218Drain pump A00126401; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Elk River, MN 55330
Matt
Job Details: 11/01/2023
"Customer complaint is, WATER STILL AT THE BOTTOM AFTER USE. Inspected and tested. Found the drain hose extension is kinked behind the dishwasher. Needs a new hose. Quoted customer $290. to install new hose. I couldnt get ahold of Kianna, so I called the office and got passed around until I finally got ahold of Wil and he came up. Wil declined repairs and said its still under warranty and hes going to take care of it. I left dishwasher pulled out and hose disconnected per Wil and hes going to take care of it. Please bill customer. ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GSS23GYPECFS
Near Eagan, MN 55123
Delton
Job Details: 11/01/2023
"Address is wrong, its 590 Eden Cir.I was running a bit late and then the GPS lead me to wrong place so it was after 5pm and customer left. Please contact customer and reschedule and correct address in our system.; saved tckt , states that autho needed"
We serviced a
GE DISHWASHER
Model GDP645SYN5FS
Near Otsego, MN 55330
Matt
Job Details: 11/01/2023
"Customer complaint is, FAILURE TO DRAIN ERROR. DRAIN PUMP WAS JUST REPLACED AND IT IS STILL AN ISSUE. Customer said hes also gotten a H20 error once. I removed the pressure sensor and theres some gunk in it. Cleaned it out and reassembled. I started a normal wash cycle and it gives a H20 error before it even finishes filling. I tried this 4 times and its doing the same thing. I put dishwasher into fault mode and theres no errors that come up. I ran dishwasher through service mode and everything worked perfectly. I tried starting a normal cycle again and it gave the H20 error. I had customer power cycle it at the breaker and tried again. Still giving the H20 error. Im going to order a pressure sensor and board and reschedule more time next time to diagnose. ; ordrd 1 WD21X30998 (Board) and 1 WD21X25468 (Pressure sensor)"
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/09
Near Minneapolis, MN 55405
Nate
Job Details: 11/01/2023
Not heating. Tested terminals 2 and 3 on the heat pump and its OL. Quoted and ordered new heat pump. Coming back Monday to install. ; ordrd 1 12008381 (Heat pump)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7351SR/AA
Near Maple Grove, MN 55369
Matt
Job Details: 11/01/2023
"Customer complaint is, MAKING NOISE AND NOW ITS WORSE. Inspected and tested. FF compartment temperature is 37F and freezer is -1. The ice room fan is pulsing and making a humming noise. I removed it and theres no ice in it. Customer approved repairs. Installed new auger motor assembly and tested. Auger assembly fan sounds great. Refrigerator is now fixed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE304GPS0
Near Minnetonka, MN 55345
Adam
Job Details: 11/01/2023
Installed new heater from last diagnosis. Once installed. Went through test mode to make sure unit is operating correctly. During the test mode cycle checked for leaks also not a drop. Unit is working properly now.
We serviced a
LG WASHER
Model WM3600HVA/01
Near Maple Grove, MN 55369
Matt
Job Details: 11/01/2023
"Customer complaint is, DOESNT FILL WITH WATER TO WASH CLOTHES. Customer said that when they went to switch a load over to the dryer it was full of suds and the clothes were still wet and they saw some water on the floor behind washer. I put washer through test mode and when it was agitating, there was lots of soap suds and the washer. I drained and filled it again and still got soap suds. Also I can see were suds has been running down the back of the washer from the vent. Washer didnt leak while I was testing. Looks like its a soap suds issue. I recommended customer run a cleaner through the washer before using and clean it regularly."
We serviced a
SUBZERO++ FREEZER
Model 532
Near Medina, MN 55340
Phillip
Job Details: 11/01/2023
Today I replaced the freezer compressor and the fresh food thermostat. I also replaced the filter drier and leaked checked the system. I found no leaks. I pulled a deep vacuum and recharged the system with 9 ounces. We installed the ice bucket and turned the ice maker back on.
We serviced a
WHIRLPOOL REFRIGERATOR
Model IX5BBEXDS01
Near Minneapolis, MN 55418
Nate
Job Details: 11/01/2023
"Freezer door not closing all the way. Found the rails needed to be adjusted and tightened.
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Ramsey, MN 55303
Matt
Job Details: 11/01/2023
"Customer complaint is, ERROR CODE AE. Customer said the error started when her garbage disposal wasnt working and it was backing up into the sink when the dishwasher drained. Customer had a plumber out yesterday and the garbage disposal is now working. Inspected and tested. Theres a lot of standing water in the bottom of the dishwasher. I canceled and drained and started a heavy cycle. Dishwasher filled, washed and drained 3 different times and was working great. The pan underneath is dry. Looks like the issue was with the garbage disposal not draining and backing up into the dishwasher."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Burnsville, MN 55306
Adam
Job Details: 11/01/2023
Tapped into the system and got static pressure of 45psi looks like just bad compressor and no leak. Removed the old compressor and filter. Installed compressor. Purged system. Installed one side of filter purged to make sure its flowing through both sides. Finished the dryer filter. Pressured to 200 held with blue bubbles for 5 minutes while I updated board. All good. Vacuumed unit down under 300 microns. Filled to factory recommendation. Let unit run while cleaning up. Unit is operating correctly.
We serviced a
LG WASHER
Model WM3050CW
Near Minneapolis, MN 55446
Phillip
Job Details: 11/01/2023
"Arrived on site found the washer had a LE code. Ran a speed test found the washer was not functioning correctly. Removed the hall sensor and replaced. Cycled and tested no code ran speed test. The washer is operating correctly, leveled washer."
We serviced a
BOSCH DISHWASHER
Model SHV878WD3N/11
Near Minneapolis, MN 55406
Nate
Job Details: 11/01/2023
Stopping after five minutes. Found the air gap full of hair and plastic. Not draining. Showed the customer how to clean air gap. Cleaned it out. Now it drains 200% better. Took the filter out of the dishwasher and the customer cleaned that all up. Then I filled the dishwasher and drained it again. Cleaned it out with paper towels. Also adjusted the right and left feet so that the door doesnt hit the cabinet anymore. Closes much better now. Level too.
We serviced a
BEKO REFRIGERATOR
Model BFFD3624SS
Near Minneapolis, MN 55417
Nate
Job Details: 11/01/2023
Icemaker has been leaking. Replaced bad Icemaker. Cycled it. Works great now.