Service History 25

We serviced a
MAYTAG WASHER FRONT LOA
Model MAH8700AWW
Near Loretto, MN 55357
Seth
Job Details: 06/24/2021
"Wont power on. Failed PCB ruptured capacitors. Part is discontinued. I offered to search for part customer declined, she will replace the unit."
We serviced a
GE REFRIGERATOR
Model GSS22KGPAWW
Near Eagan, MN 55123
Delton
Job Details: 06/24/2021
"Found that evaporator is frosted over and not cooling. I tested control board and will intermittently go into defrost mode. I replaced defrost thermistor, defrost bimetal, control board. Refrigerator is cooling and working good.(If problem continues order defrost heater WR51X10101); used 1 WR55X10942P (MAIN BOARD), 1 WR55X10025 (THERMISTOR), and 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ9858PW0
Near Hopkins, MN 55343
Seth
Job Details: 06/24/2021
I replaced the failed door switch the dryer is now fixed.; used 1 WP3406107 (DOOR SWITCH) from stock
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Maple Grove, MN 55311
Phil
Job Details: 06/24/2021
The unit is not making ice or dispensing water. There is a little bit of water that comes out when the dispenser is pushed. It's like a waterline is pinched or something. (by FW)
We serviced a
KENMORE RANGE- GAS
Model 79074132310
Near Minneapolis, MN 55430
Phil
Job Details: 06/24/2021
The FR burner is not igniting. The burner is sparking. I am assumign it just needs a cleaning. The customer tried to clean it but I don;t think he was cleaning the little hole to go to the igniter. (by FW)
We serviced a
GE WASHER TOP LOAD
Model S2100G3WW
Near Minneapolis, MN 55411
Nate
Job Details: 06/24/2021
The timer is totally broken. It needs a new timer and timer knob. I ordered both from Sundberg and I am tentatively scheduled to come back on Tuesday but if I have time today I told the customer I can swing by today to install that.; ordrd 1 WH12X10338 (Timer assembly) and 1 WH01X10310 (Knob)
We serviced a
GE RANGE- GAS
Model CGS990SET2SS
Near Minneapolis, MN 55436
Nate
Job Details: 06/24/2021
Lower oven stopping when it gets to 250. Found a bad deflector pan and ignitor. Replaced the two parts of the deflector pan and the ignitor and it ignites great.
We serviced a
AMANA DRYER- GAS
Model NGD4500VQ2
Near Minneapolis, MN 55422
Seth
Job Details: 06/24/2021
Customer complains They accidentally lost the lid of the pods container into the lint trap. I removed the lid and tested the dryer. Its now fixed
We serviced a
GE REFRIGERATOR
Model GFSS6KKYCSS
Near Minneapolis, MN 55428
Seth
Job Details: 06/24/2021
Customers complaint with the fridge is that it has been very loud for two or three days then it stopped cooling. Upon arrival and inspection I found high teens to 20?F in the freezer. 65 to 70? in the fresh food section. The compressor was not running and I could not get it to run. Unit has a failed sealed system please transfer.; saved tckt
We serviced a
KITCHENAID DRYER- ELECTRIC
Model KGYS850JQ2
Near Big Lake, MN 55309
Matt
Job Details: 06/24/2021
"Customer complaint is, NOT WORKING, JUST SHUTS OFF AFTER A FEW MINS. SENSOR CYCLE NOT WORKING. Inspected and tested. Found the timer has failed. Needs a new timer. Part on order. ; ordrd 1 WP3976570 (Timer)"
We serviced a
SIEMENS DISHWASHER
Model SL85A705UC/48
Near Minneapolis, MN 55416
Nate
Job Details: 06/24/2021
Drain pump has 120V and is not running. Ordered new drain pump. No part info but made in 2007, basically the same as a bosch 2007 dishwasher. Order part#642239
We serviced a
GE DISHWASHER
Model GDT545PSJ5SS
Near Champlin, MN 55316
Seth
Job Details: 06/24/2021
Customer complains the dishwasher is leaking when she uses it. Upon arrival and inspection I found a leak from the backside of the sump assembly the diverter assembly has a leak. I caught a replacement of the diverter assembly . order part number WD19X25278. I will need two hours for this repair as I will have to uninstall the dishwasher to Repair. note customer is working with her father on this repair
We serviced a
WHIRLPOOL RANGE- GAS
Model `
Near Champlin, MN 55316
Seth
Job Details: 06/24/2021
Failed UI and micro-controller. ; saved tckt
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ9564JQ0
Near Minneapolis, MN 55426
Nate
Job Details: 06/24/2021
"Not spinning or draining. Found a broken lid switch. Replaced, runs great now.; used 1 3949247V (LID SWITCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DWH0
Near Minneapolis, MN 55431
Delton
Job Details: 06/24/2021
"Leaking underneath dishwasher from the Diverter motor. Replaced motor seal, tested and dishwasher no longer leaks. Dishwasher is working good.; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
BOSCH DISHWASHER
Model SHE58C02UC/48
Near Minneapolis, MN 55419
Delton
Job Details: 06/24/2021
"Upon further inspection, customer said still running even when time was at 0. I found that this time there was water on bottom of dishwasher drip pan and drain pump was constantly running. I pulled out dishwasher and emptied out drip pan and ran cycle for over 35 minutes to find where leak was. I did find small leak on bottom side of tub near seam. it appears that tub is leaking. Tub not a repairable part, Motor is rusting due to sitting in water of drip pan."
We serviced a
KENMORE STACKED WASHER
Model 2661532
Near Edina, MN 55436
Nate
Job Details: 06/24/2021
"Needs a new tub assembly. Quoted the customer at the bluebook rate for oversize shipping, parts and labor, and the customer is going to buy a new washer and dryer."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Big Lake, MN 55309
Matt
Job Details: 06/24/2021
"Customer complaint is, shutting off after only 7 minutes. Inspected and tested dishwasher. Dishwasher turned on and ran good for 15 minutes. Ran dishwasher through service diagnostic mode and everything was working great. The dishwasher is leaning really far forward. I think that might be messing with the float. Adjusted legs and leveled out dishwasher. Dishwasher is working great for me."
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Minneapolis, MN 55436
Delton
Job Details: 06/24/2021
"Found that it is standard samsung ice maker issue .; saved tckt"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF395BTPAWR/A2
Near Maple Grove, MN 55369
Seth
Job Details: 06/24/2021
"Noise while running and intermittently leaking. Upon arrival and inspection I found no leaks, the drive train is starting to make some noise. The noise is constant with the units age. Bearing is worn and makes a noise at low to mid rpm spin. There was evidence of leaking but nothing presented with a quick wash cycle. needs bearing and spin drum. "
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW95HEDC0
Near Eden Prairie, MN 55344
Delton
Job Details: 06/24/2021
"Washer/dryer is stacked in small closet.Washer locked up and only door lock light is on and nothing else is responsive. I unplugged washer and reset washer. Door unlocks. I ran test with load of sheets, it completed whole cycle and all functions are working. maybe power surge/brown out caused washer to lock up? As Im here all functions and washer are workin good."
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS20KHWH00
Near Minneapolis, MN 55407
Nate
Job Details: 06/24/2021
"Refrigerator is 60 in the fresh food section and 30 in the freezer. No frost on the evaporator and the compressor and fans are running. Sealed system issue. ; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSH25JSTASS
Near Elk River, MN 55330
Matt
Job Details: 06/24/2021
"Customer complaint is, FRIDGE & FREEZER NO COOL. Inspected and found the bottom half of the evaporator is frozen over solid. Defrosted evaporator and tested heater. Heater came on and glowed red. Watched evaporator frost back over and after 20 minutes it only frosted over 10 percent. Sealed system has failed. ."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Savage, MN 55378
Delton
Job Details: 06/24/2021
"Found that piece of upper rack broke off and melted on heater coil. Also soap dispenser door plastic broke and wont stated closed. Ordering soap dispenser, upper rack positioned and adjuster. Rescheduling.; ordrng 1 Wpw10546503 (Adjuster), ordrd 1 W1086100 (Soap dispenser) and 1 Wpw10195840 (Positioner)"
We serviced a
LG WASHER FRONT LOA
Model WM4270HVA
Near Dayton, MN 55327
Matt
Job Details: 06/24/2021
"Customer complaint is, EC LE - MADE A CLUNK BEFORE IT WENT OUT. Inspected and tested washer. Found the hall sensor has failed. . Installed new hall sensor and tested. Washer is working great. Washer is now fixed. ; used 1 6501KW2002A (HALL SENSOR) from stock"
We serviced a
KENMORE WASHER FRONT LOA
Model 110.450814
Near Burnsville, MN 55306
Delton
Job Details: 06/24/2021
"Replaced water valve, tested and washer fills and is working good. No leaks more leaks."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC239DSB0
Near Minneapolis, MN 55408
Nate
Job Details: 06/24/2021
The fan was running loud in the freezer. It was because it had ice on it that was coming from the Icemaker. The fill tube and fill bucket and the icemaker was full of ice because there was a bad water valve behind the fridge. I replaced the water valve and steamed all the ice out of the icemaker and cycled it and made sure that it worked well. I also steamed all the ice out of the fountain area and cleaned all the ice off of the bottom of the fridge. The drain line was also frozen beneath the evaporator so I steamed that out as well.; used 1 242252702 (VALVE) from stock
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LER7646JQ0
Near Osseo, MN 55311
Seth
Job Details: 06/24/2021
"Loud when tumbling, failed idler and support roller found. I installed a dryer repair kit and cleaned the cavity. The dryer is now fixed."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9150WW01
Near Shakopee, MN 55379
Paul
Job Details: 06/24/2021
Complaint was unit leaking and not running. Bearing and spider shot!
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXGW0
Near Minneapolis, MN 55412
Nate
Job Details: 06/24/2021
"Totally frozen over in freezer. Evaporator pan drain is frozen. Got all the ice out, steamed the drain open, and installed drain kit. 819043 Also the drain pan under the fridge had a couple cracks. Used special glue to seal that up so it doesnt leak.; used 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
BOSCH DISHWASHER
Model SHP65T55UC/02
Near Rogers, MN 55374
Matt
Job Details: 06/24/2021
"Customer complaint is, SMELLED BURNING THEN IT STOPPED WKG- EC 27- IT STARTS THEN STOPS AFTER A FEW MINUTES. Inspected and tested. Found the junction box is fried. Bosch has a recall for this problem..."
We serviced a
GE WASHER TOP LOAD
Model S2100G3WW
Near Minneapolis, MN 55411
Nate
Job Details: 06/24/2021
The timer is totally broken. It needs a new timer and timer knob. .; ordrd 1 WH12X10338 (Timer assembly) and 1 WH01X10310 (Knob)
We serviced a
GE REFRIGERATOR
Model ZISP420DHBSS
Near Burnsville, MN 55337
Delton
Job Details: 06/24/2021
Both fridge side toggle light switches do not work. Lights and display wont turn on when opening door. Ordering parts and rescheduling.; ordrd 2 Wr23x21444 (Toggle light switch)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Albertville, MN 55301
Matt
Job Details: 06/24/2021
"Customer complaint is, SPRAY ARM IS MELTED. Installed new lower spray arm and tested. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model AEQ8700FS0
Near Eden Prairie, MN 55347
Paul
Job Details: 06/24/2021
Installed heater issue fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LF4
Near Chanhassen, MN 55317
Paul
Job Details: 06/24/2021
Fan was working fine.. unit had frost from door seal not touching. I had to adjust the door so seal touches. Also unit was at proper temps when I arrived.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB850WQ0
Near Minnetonka, MN 55345
Paul
Job Details: 06/24/2021
"Complaint was unit still not drying. Blower pulley came off, put back on with thread lock. If this comes back we need to bring blower assembly with pulley But should be good with thread lock."
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD3536WS01
Near Wayzata, MN 55391
Paul
Job Details: 06/24/2021
"Complaint was Left front burner not lighting, Brand new switch harness failed ordered replacement part. ; ordrd 1 WPW10239017 (Switches)"
We serviced a
ROPER DRYER- ELECTRIC
Model RGD4516FW0
Near Mound, MN 55364
Paul
Job Details: 06/24/2021
Complaint was unit not tumbling. Belt came off pulley Put back on and tested issue fixed.
We serviced a
WHIRLPOOL DRYER- GAS
Model LGR7646EQ1
Near Saint Bonifacius, MN 55375
Paul
Job Details: 06/24/2021
"Complaint was unit not heating. Unit had a bad thermal fuse, duct is smashed and dirty. Cleaned out machine and replaced fuse.. customer said they would take care of the vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDC200XW0
Near Chaska, MN 55318
Paul
Job Details: 06/24/2021
"Replaced thermal fuse and timer. Issue fixedPlumber didnt fix kink in gas line he made it worse, See before and after pictures. Added a flex line but caused more damage to gas line. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC2
Near Carver, MN 55315
Paul
Job Details: 06/24/2021
Installed new valve and tested issue fixed.
We serviced a
GE RANGE- ELECTRIC
Model JB640DR5WW
Near Shakopee, MN 55379
Paul
Job Details: 06/24/2021
Complaint was LF burner not heating. Ordered new element ; ordrd 1 WB30T10132 (Element)
We serviced a
JENN-AIR RANGE- GAS
Model JGRP430WP01
Near Eagan, MN 55121
Delton
Job Details: 06/23/2021
"Will not always ignite. Since control board and spark module boards have been replaced. I am ordering bake tube, bake spark wire harness, bake igniter. Rescheduling.; ordrd 1 W10878504 (Bake burner tube) and 1 W11448312 (Bake igniter) and 1 Wpw10701462 (Bake igniter wire harness)"
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Apple Valley, MN 55124
Delton
Job Details: 06/23/2021
Not going into defrost mode. Went put into test mode defrost heater comes on. Bad jazz board. Customer approved estimate.Defrosted evaporator and replaced jazz board. Refrigerator is cooling and working good.; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061US
Near Shakopee, MN 55379
Paul
Job Details: 06/23/2021
"Complaint was unit leaking, Customer pulled unit out without floor protection Tested found no leaks but had tons of suds he uses cascade platinum Told him to switch detergent"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLE2022MW1
Near Maple Grove, MN 55369
Phillip
Job Details: 06/23/2021
The customer said it leaked after she was soaking sheets in the washer for a day. I ran through a quick wash and a rinse and spin. It never leaked. I was unable to duplicate any leak.
We serviced a
KENMORE WASHER TOP LOAD
Model 11026632502
Near Maple Grove, MN 55369
Phillip
Job Details: 06/23/2021
"The gear case is slipping and theres rust all over the clutch and brake tube. I advised the customer it would need a new gear case, clutch and brake. The parts are not covered."
We serviced a
KENMORE REFRIGERATOR
Model 106.9618489
Near Maple Grove, MN 55369
Phillip
Job Details: 06/23/2021
The defrost drain cup was solid with ice. I found some gunk in it keeping the water from draining. I cleaned the cup and defrost the ice. Its good now.
We serviced a
SAMSUNG REFRIGERATOR
Model RF26HFENDWW/AA
Near Maple Grove, MN 55369
Phillip
Job Details: 06/23/2021
I had to completely defrost the freshfood evaporator because it was not defrosted. Replaced all the parts and wired in the new heater clear the drain make sure water drains through to the pan. Everythings working good compressor kick back on and start cooling.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV50K7500EV/A3
Near Minneapolis, MN 55443
Phillip
Job Details: 06/23/2021
"The idler pulley was sticking and not spinning good. The belt was cutting into the pulley. ; used 1 DE634A (PULLEY), and 1 WP40111201 (BELT) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3360HWCA
Near Rogers, MN 55374
Phillip
Job Details: 06/23/2021
I ran a load of towels and small floor rugs. I let fill and wash then put into a extra high spin. There was some knocking and bearing noise but not that bad yet. Advised the customer they can still use it. The basket and rear tub would need to be replaced if repaired.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Saint Michael, MN 55376
Phillip
Job Details: 06/23/2021
I replaced the rear main control. I did not have to reprogram it. I advised the customer to give a couple days for perfect temps.
We serviced a
KENMORE REFRIGERATOR
Model 253.6050941
Near Minneapolis, MN 55411
Nate
Job Details: 06/23/2021
Refrigerator was dead. Tested the outlets behind the refrigerator and they do not have voltage. Plugged the refrigerator into another outlet and it started up immediately. I let it run for a half hour and it ran great.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Shakopee, MN 55379
Paul
Job Details: 06/23/2021
Complaint was unit has no water movement. When I arrived unit was in 50 pieces. All pump pulled off unit pieces everywhere. Told customer I believe its the wash pump having it torn apart makes it difficult to diagnose.He said he will repair himself.
We serviced a
LG DRYER- GAS
Model DLGX5171W
Near Waconia, MN 55387
Paul
Job Details: 06/23/2021
Complaint was unit not heating needed an igniter Replaced. Also vent needs to be cleaned. ; used 1 SDE365 (IGNITER - AD358) from stock
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
Complaint was unit making horrible noise and not doing anything. Motor was locked up. Ordered new one. ; ordrd 1 W11026785 (Motor)
We serviced a
LG DISHWASHER
Model LDT7797ST
Near Eden Prairie, MN 55346
Paul
Job Details: 06/23/2021
"Complaint was unit has leak error code. Tested unit found no leaks, But they are using cascade platinum, and use dawn to prewash Told them my recommendations with that. Also there plates keep the middle wash arm from spinning and makes it blow water at the door."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EWFLS70JIW1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
Complaint was unit leaking small amount in front of door. Door was coved in hair and boot. Cleaned and tested no leak found.
We serviced a
GE COOKTOP- GAS
Model JGP933SEK2SS
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
Installed all parts issue fixed.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF1
Near Eden Prairie, MN 55347
Paul
Job Details: 06/23/2021
"Complaint was unit not cooling well. Freezer drawer not closing on top. Took drawer out and made sure everything was reinstalled correctly. But rails and door brackets are bent. Bent back the best I could but would need new rails, and plastic rail holders and door brackets and door seal would be a good idea.. 53039186905303918689241972302 x25304501270 ; O-emld tckt"
We serviced a
GE RANGE- ELECTRIC
Model JB645RK2SS
Near Shakopee, MN 55379
Paul
Job Details: 06/23/2021
Debris got in unitInstalled parts and tested issue fixed.
We serviced a
KENMORE RANGE- GAS
Model 790.7343331
Near Minneapolis, MN 55411
Nate
Job Details: 06/23/2021
The center burner and rear right burner and rear front burner were not igniting. Cleaned the front right burner and that ignites now. I found a bad spark module. So I ordered the correct spark module and also will need to order new connectors for the wires. .; ordrd 1 808608804 (Spark module)
We serviced a
WHIRLPOOL RANGE- DUAL FUEL
Model CANTFIND
Near Minnetrista, MN 55375
Phil
Job Details: 06/23/2021
The customer is getting a F5E1 error code indicating a lock issue. This is a double oven free standing range. The customer could not find the flag with the model behind the control panel and therefore I cannot order parts. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.566665
Near Eagan, MN 55122
Delton
Job Details: 06/23/2021
"Upon pulling board found small bad solder joint. Resoldered, tested and compressor now has power but found that compressor relay is bad. Replaced compressor relay, tested and compressor is running. Refrigerator is cooling and working good..; pckd up 1 Urco410 (Compressor realy)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model GGW9250PW0
Near Mound, MN 55364
Seth
Job Details: 06/23/2021
Customer complains after the dryer runs for a while then it gets a PF error. upon arrival inspection I found the customer had the dryer closed off and had cushions stacked on top cutting off the air flow this exceeded the manufactures requirements for proper cooling and space between walls ceiling and sides so unit could breath. She had been running the unit before I arrived and the top was physically hot enough to cause a burn. I removed all the cushions and ran the time dry and it cooled off instantly and no PF error re-occurred. It is possible the main control board is permanently damaged because customer used dryer improperly.
We serviced a
GE DISHWASHER
Model GDF520PGJ2WW
Near Burnsville, MN 55337
Delton
Job Details: 06/23/2021
Dishwasher making loud whirring sounds. Motor is bad. It appears that the racks are rusting and bits are falling into motor/filter/drain pump (see pictures) both upper and lower racks are falling apart (looks like dishwasher is only 3 years old?)..Upper rack: wd28x25018Lower rack: wd28x22659 NLA?Motor: wd26x23258; saved tckt
We serviced a
KENMORE DISHWASHER
Model 665.18023K110
Near Minneapolis, MN 55420
Delton
Job Details: 06/23/2021
Customer says not drying dishes. I ran diagnostics and had heat error. Dishwasher heat did turn on and reset heater. Dishwasher is running and heat turns on. I added high loop and cleaned out filter. Dishwasher is working good as Im here.
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV157GC
Near Long Lake, MN 55356
Seth
Job Details: 06/23/2021
Customer complains the microwave doesnt work. Found a blown fuse. Replace the fuse and tested. The microwave heated as designed. I tested three times simultaneously Ive had no issues.; used 1 20AMPFUSE (20 AMP FUSE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Brooklyn Park, MN 55445
Nate
Job Details: 06/23/2021
"Not making ice. 45 in fresh food (set at 37), 21 in freezer (set at 2). Got back to the evaporator and only the top rung is frosted. Has a sealed system issue. Customer is getting a new fridge."
We serviced a
KENMORE DRYER- ELECTRIC
Model n/a
Near Plymouth, MN 55446
Seth
Job Details: 06/23/2021
"Not heating. Failed vent and element. Part is on order, customer will have the vent cleaned.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Richfield, MN 55423
Delton
Job Details: 06/23/2021
Found that the back of the refrigerator has void in the foam and is icing up and rusting on back wall. I took picture and left message with owner that its not repairable with this issue but to call me back if he has further questions.
We serviced a
BOSCH REFRIGERATOR
Model B26FT80SNS/06
Near Edina, MN 55410
Delton
Job Details: 06/23/2021
Making loud vibration noise when calling for water. When i empty filter and put it back for the first 5 seconds it does not have loud noise but then it starts again. Based on that it appears to be filter problem. Customer will replace filter and if problem still happens. Filter housing and water valve could be the issue and those parts will need to be ordered and estimate for customer.
We serviced a
KENMORE DRYER- GAS
Model 110.928221
Near Minneapolis, MN 55407
Delton
Job Details: 06/23/2021
"Found that thermistor is not reading correct temperature and then safety fuse opened cutting power to gas valve. Customer approved estimate. Replaced thermistor and thermal fuse, tested and dryer is cycling heat and working good.; used 1 WP35001191 (THERMISTOR), and 1 WP3390719 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID RANGE- GAS
Model KGRT607HWH4
Near Edina, MN 55410
Phil
Job Details: 06/23/2021
The cancel button is really flaky. The customer can turn the oven on just fine but the cancle button needs to be ppushed 20 times before the unit will turn the oven off. The touchpad needs to be replaced. (by FW)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Rogers, MN 55374
Phillip
Job Details: 06/23/2021
The customer had it pulled out and did try to fix it. I found the check valve for the drain pump was in backwards. I put in the right way now it drains good. I left it out the way it was when k arrived.
We serviced a
LG WASHER FRONT LOA
Model wm3770hwa
Near Long Lake, MN 55356
Phil
Job Details: 06/23/2021
The washer is not draining. The customer cleaned out the drain filter and still won't drain. The drain pump is really noisy. Unit needs a new drain pump. This takes the pump we stock. (by FW)
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5700XW3
Near Eden Prairie, MN 55347
Phil
Job Details: 06/23/2021
The washplate is really really loose. The customer can spin it really easliy with his hand. Ordered a new wash plate. (by FW)
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7600XW0
Near Big Lake, MN 55309
Phil
Job Details: 06/23/2021
The dryer will act like it is starting but then not tumble. The drum rotates easily in each direction by hand. It seems as if the belt is broken. Belt - WP8547157 - Stock Item. (by FW)
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF336BCF
Near Chanhassen, MN 55317
Phil
Job Details: 06/23/2021
The oven does not bake at all. Broil gets nice and cherry red. Needs a new bake element. Part number is 316075103 and we stock it.
We serviced a
GE DISHWASHER
Model GLD4458R00CS
Near Rogers, MN 55374
Phil
Job Details: 06/23/2021
The door will not open and the customer has to force it open. Something is broken in the latch area. He cannot release the door using the handle. There are a lot of parts for the latch and we will have to disassemblt it and check it out. (by FW)
We serviced a
KENMORE REFRIGERATOR
Model 106.4112321
Near Eagan, MN 55122
Phil
Job Details: 06/23/2021
The lights in the fridge are flashing. Unit needs to LED boad replaced. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WCSR2090G8WW
Near Minneapolis, MN 55446
Seth
Job Details: 06/23/2021
The tenants complaint is the timer will not engage and they cannot select wash cycles.
We serviced a
LG DRYER- GAS
Model n/a
Near Minneapolis, MN 55446
Seth
Job Details: 06/23/2021
Not heating. Ignitor glowes but does not light.mparts on order.; ordrd 1 5221EL2002A (Valve assy) and 1 6501EL3001A (Flame sensor)
We serviced a
KENMORE DISHWASHER
Model 665.173793
Near Minneapolis, MN 55406
Delton
Job Details: 06/23/2021
"Leaking from hole in plastic tub. Appears that something was on heater and then melted tub and now leaks. Due to parts and labor, customer declined and will purchase new one. Customer will purchase new dishwasher."
We serviced a
GE RANGE- GAS
Model JGP945SEK2SS
Near Minneapolis, MN 55442
Nate
Job Details: 06/23/2021
cooktop started sparking and then there was a flare up. Found the wire harness was chard. Ordered a new control harness.; ordrd 1 Wb18t10387 (Switch harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2844LFE
Near Maple Grove, MN 55311
Phillip
Job Details: 06/23/2021
"When I arrived the customer said the ice maker has stopped making ice. I could hear it try and fill with water. I pulled the fridge out and found a bunch of ice and I the back wall. I took pictures and added them to the file. ; snapped 6 QuickPics, states that autho needed"
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW55HIW0
Near Maple Grove, MN 55311
Seth
Job Details: 06/23/2021
"Drum loud during spin. 1/4 inch play in rear main bearing, please call into authorizations."
We serviced a
LG DRYER- GAS
Model DLG5966G
Near Big Lake, MN 55309
Matt
Job Details: 06/23/2021
"Customer complaint is, SQUEALING AND NOISEY. Inspected and tested. Found the rear right roller has failed. Customer wants to replace all four.. Customer approved repairs. Installed four new rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 4 4581EL3001E (ROLLER) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Monticello, MN 55362
Matt
Job Details: 06/23/2021
"Customer complaint is, WASN'T SPINNING CLOTHES WELL AND DETERGENT REMAINS BOTTOM OF WASHER EOC. NOT SURE IF IT'S CYCLING. Inspected and tested washer. Found the lid lock has failed. Installed new lid lock and tested. Washer is working great. Washer is now fixed. ; used 1 WH01X27954 (LID LOCK) from stock"
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, EC HE. Inspected and tested dishwasher. Found the heating element has failed. Also the circulation pump is squealing and its draining really slow, because the drain hose goes down into the basement and then back up to the sink. Also the float assembly is really gunked up. Quoted customer $260. to install new heating element. Customer declined repairs and is going to replace the dishwasher."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4816FW2
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, STOPS AT SPIN THINKS ITS THE SAFETY LATCH. Inspected and tested washer. Found the door lock has failed. Quoted customer $210. to install new lock. Customer approved repairs. Installed new door lock and tested. Washer is now fixed."
We serviced a
LG DRYER- GAS
Model DLEX3370V
Near Saint Michael, MN 55376
Matt
Job Details: 06/23/2021
"Customer complaint is, MAKES STRANGE NOISE AFTER IT RUNS FOR AWHILE. Inspected and tested dryer. Everything looks good and dryer sounds great when its running. Dryer is operating normal for me."
We serviced a
GE STACKED WASHER
Model GTUP270GM4WW
Near Elk River, MN 55330
Matt
Job Details: 06/23/2021
"Customer complaint is, NOT WASHING DUE TO DOOR LATCH ISSUE CUST STATES. Inspected and tested washer. Found the main board has failed. . Customer declined repairs and is going to replace the washer."
We serviced a
JENN-AIR WALL OVEN- ELECT
Model WW27430W
Near Minnetonka, MN 55345
Nate
Job Details: 06/23/2021
"Customer said oven baked uneven. I took temps for 45 minutes and it was consistently the same temp on both sides. Showed the customer. It's consistently the same temp on the right and left side. The ERC on the other hand goes blank while it's running, and it's the number one replaced part on mph. Ordered a new ERC. Coming back Tuesday to install. ; ordrd 1 WP71001872 (ERC)"
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, MN 55416
Nate
Job Details: 06/23/2021
Not heating well. Only up to about 150. Smells gas. Found a bad ignitor. Replaced. Ignites and heats great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FISHER PAYKEL DISHWASHER
Model DD24DDFTX7. 88620-A
Near Minneapolis, MN 55410
Nate
Job Details: 06/23/2021
"A few times the dishwasher stopped after 10 minutes and beeped with a red light. I could t get into test mode. On either drawer. I did run upper and lower drawers for over an hour. Both ran awesome. Good heat. Great drain. Good circulation. I ran upper drawer on heavy wash and normal wash. Lower drawer hasnt been cleaning great. I cleaned out the filter. Found a lot of debris in there. Including broken plastic pieces. Cleaned out the top drawer filter as well. Complaint was that bottom drawer doesnt clean well. Tested water, and its hard. Also recommend that they use finish. And that they leave a little food on the plates."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Minneapolis, MN 55404
Nate
Job Details: 06/23/2021
Refrigerator was really hot. Found a bad condenser fan. Replaced and now the fan is running. I told the customer that it will cool down over the next 24 hours.; pckd up 1 WR60X10358 (Condenser fan)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5CHQXKQ01
Near Elk River, MN 55330
Matt
Job Details: 06/23/2021
"Customer complaint is, panel in between the REF and the Freezer seems to be warmer then normal. Inspected refrigerator and found the condenser fan motor has failed. Needs a new motor. Part on order. ; ordrd 1 W10822259 (Condenser fan motor)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5500FW1
Near Rogers, MN 55374
Seth
Job Details: 06/23/2021
"Customers complaint is the washer no longer completes cycles and cannot get it to run. Upon arrival and inspection customer noted the following errors and I found them also stored in the ACUs memory. F3E1 - water level error, F6E3 - communication error UI to ACU. I ran unit through automated diagnostic test loud and clear the errors. There is noise in the drive train as well as having the communication errors. I saw a heavy buildup of suds in the tub which may answer the F3E1 error. ."