Service History 26

We serviced a
KENMORE WASHER TOP LOAD
Model 11020712990
Near Carver, MN 55315
Paul
Job Details: 04/29/2021
squeaky noise
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Champlin, MN 55316
Phillip
Job Details: 04/29/2021
Ice dispenser actuator is broken
We serviced a
GE DISHWASHER
Model DDT595SMJ0ES
Near Eagan, MN 55123
Delton
Job Details: 04/29/2021
dishwasher always thinks the door is open
We serviced a
LG DRYER- ELECTRIC
Model DLE3400W
Near Chaska, MN 55318
Paul
Job Details: 04/29/2021
Unit takes along time to dry
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDC400VW0
Near Champlin, MN 55316
Phillip
Job Details: 04/29/2021
Door switch is broken
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FWS833AS1
Near Osseo, MN 55311
Phillip
Job Details: 04/29/2021
Washer is noisy and leaking water
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB400VQ0
Near Shakopee, MN 55379
Paul
Job Details: 04/29/2021
The washer is noisy while washing
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Corcoran, MN 55340
Phillip
Job Details: 04/29/2021
Water pressure sensor error code
We serviced a
LG WASHER FRONT LOA
Model WM2501HWA
Near Minneapolis, MN 55406
Delton
Job Details: 04/29/2021
Something is stuck between the tubs
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD24184S2A
Near Minneapolis, MN 55407
Delton
Job Details: 04/29/2021
Door will not latch
We serviced a
KITCHENAID REFRIGERATOR
Model KTRS25QDWH01
Near Elk River, MN 55330
Matt
Job Details: 04/29/2021
Fridge will not get colder than 40 degrees
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5500XW2
Near Otsego, MN 55362
Matt
Job Details: 04/29/2021
The machine will only work on some cycles.
We serviced a
AMANA WASHER FRONT LOA
Model 1
Near Big Lake, MN 55309
Nate
Job Details: 04/27/2021
"Machine is getting stuck. The washer is filling really slowly with cold water. They are going to clean out the inlet filter and let us know if that solves the issue. If they are still having issues, then schedule them. (by FW)"
We serviced a
HOTPOINT RANGE- ELECTRIC
Model RB787WH1WW
Near Big Lake, MN 55309
Nate
Job Details: 04/27/2021
The bake element is not heating. Broil works OK. The element looks OK. I am guessing the board is bad. (by FW)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY00
Near Elk River, MN 55330
Nate
Job Details: 04/27/2021
BOTH COMPARTMENTS ARE ROOM TEMP. SOUNDS LIKE FAN IS RUNNING. COMPRESSOR IS NOT. (by FW)
We serviced a
GE WASHER TOP LOAD
Model EWA5600K2WW
Near Eden Prairie, MN 55347
Nate
Job Details: 04/27/2021
The machine fills and drains but does not wash or spin. I am guessing the motor with the board on top is the issue. Don't forget abuot the fuse on the neutral line. (by FW)
We serviced a
LG REFRIGERATOR
Model lsx22423s/00
Near Minnetonka, MN 55345
Nate
Job Details: 04/27/2021
The unti is not cooling at all. The fans are running and both compartments are room temp. The unit has a linear compressor. The customer is going to call LG since his unit is only 5 years old and have the compressor replaced for no charge. (by FW)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDC300BW1
Near Eagan, MN 55122
Delton
Job Details: 04/27/2021
"Found that rollers are worn out and rattling loudly. Customer approved estimate. Replaced roller/belt kit, tested and dryer is running quiet and working good.; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
AMANA RANGE- ELECTRIC
Model AER5715QAW
Near Albertville, MN 55301
Phillip
Job Details: 04/27/2021
The back left burner switch is shorting out badly. The switch for the front right is also shorting but not as bad. Im ordering both switches. She said the front right burner made a strange noise. I think it was from the switch but Im ordering the 2 big burners to have just Incas. I wont use the burners if it test good after I replace the switches. ; ordrd 2 W10823696 (Burner large)s and 2 WP7403P239-60 (Large burner switch)s
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWQ
Near Plymouth, MN 55447
Phil
Job Details: 04/27/2021
Dishwasher needs a new control board and latch. Board is NLA.
We serviced a
GE REFRIGERATOR
Model TFX22PRXBWW
Near Plymouth, MN 55441
Phil
Job Details: 04/27/2021
Evaporator freezing up. Found a bad defrost heater. Ordered new one. Coming back Friday.; ordrd 1 WR51X442 (Defrost Heater)
We serviced a
KENMORE DISHWASHER
Model 66513793K603
Near Minneapolis, MN 55446
Phil
Job Details: 04/27/2021
"Gasket falls out. Was in rough shape. Replaced gasket, used red glue to make sure it was extra secure.; used 1 W11196317 (DOOR GASKET) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 596.953082
Near Maple Plain, MN 55359
Phil
Job Details: 04/27/2021
Icemaker has been leaking water on right side of freezer. Found that the funnel was full of Ice. When it dispenses water the water cascades over the funnel. Causing ice build up on right side. Not covered by HSA. Quoted customer 251.50 for new water valve. Customer will think about it.
We serviced a
GE REFRIGERATOR
Model GSS25SGSCSS
Near Minnetonka, MN 55343
Nate
Job Details: 04/27/2021
"Evap fan is really loud, there is some frost on the rear panel. We carry the board, sensor, heater and fan for this unit. (by FW)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model 1
Near Big Lake, MN 55309
Nate
Job Details: 04/27/2021
The unit is taking a long time to dry. From what the customer described. I am pretty sure the vent is the issue. They said it is getting warm but is not drying. The are going to disconnect the vent and run a load through and call us back with the results. (by FW)
We serviced a
KENMORE DRYER- ELECTRIC
Model 11068002010
Near Minneapolis, MN 55427
Seth
Job Details: 04/27/2021
Customer complains the dryer has no heat. I found a failed element. I replaced the filter element and tested the dryer. The wind speed at the side of the house was 19 mph and with speed it back to machine was excellent. Temps looked good. The dryer is now fixed.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFC340S0ES0
Near Minneapolis, MN 55408
Seth
Job Details: 04/27/2021
"Bake and broil not working. Failed control board, I quoted The job via bluebook. See attached photos. Customer was very difficult to work with because of their disabilities. In the end I spoke with his sister Anna Lee her phone number is 608-345-8977. She stated she spoke with you and you told her that the 99 would be deducted from the parts and labor. I will leave this battle up to you Phil. Part needed WPW10363198. ; saved tckt"
We serviced a
KENMORE RANGE- GAS
Model 790.790131
Near Maple Grove, MN 55369
Phillip
Job Details: 04/27/2021
The gas company was out because the customer had a gas leak because one of the burner knobs was turned and letting gas out. He then checked the co from the oven vent. I dont think he tested it correctly. I did find the bake ignitor was weak. I replaced the bake ignitor. For me the oven and cooktop is working fine. I found no issues with the bake burner or how it was heating the flame around the bake burner is good. There is no issue with the oven. The customer wants a quote for the inner door glass. The Sears parts diagram showed it was number 16 but does not list a part number for 16. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5000DW3
Near Osseo, MN 55311
Phillip
Job Details: 04/27/2021
I replaced the timer. I set to 60 min and let run for 10 min. The timer did advance over to 50.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC101KBL0
Near Osseo, MN 55311
Phillip
Job Details: 04/27/2021
I reinstalled the main control that was repaired. Its working great now. Heats up and the display does not flicker on and off.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Elk River, MN 55330
Matt
Job Details: 04/27/2021
"Customer complaint is, LITTLE TO NO WATER PRESSURE AND ICE MAKER IS FREEZING UP. Found the water valve has failed and is leaking and freezing up the water chute and ice maker. Removed water supply line from the valve and the water is really brown and chunky. The water supply line that goes from the valve to the filter is really brown from rust and needs to be replaced. Quoted customer $290. to install new valve, new water supply line from valve to filter and defrost the ice maker. I advised the customer to have the rusty water problem fixed before we do the repairs. Customer is going to call us and reschedule when they get it fixed. I think if we fixed it now there going to have the same problem again."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Corcoran, MN 55340
Phil
Job Details: 04/27/2021
"The waterline to the dishwasher was connected to the same shut off as the sink. I had turned off the water to the dishwasher and didnt realize that. The waterline was not connected, since I had disconnected it to get dishwasher out, and was coming back Friday to install new sump assembly, and customer could not use dishwasher until I installed the new assembly. They turned on the water and water came out of the dishwasher line. Came back to reattach it to the dishwasher so they can use sink.; schdld next appmnt for 5/3 MON !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM0
Near Plymouth, MN 55446
Phil
Job Details: 04/27/2021
"Dishwasher has been running fine when they have it connected to other outlets in the house. Told customer they will need to have an electrician fix the circuit or breaker. They tried multiple outlets and every time the dishwasher goes the entire way through the cycle with no issues.Not sure if this has to be billed as a redo since the customer did what I asked them to, and its an electrical issue not the dishwasher?"
We serviced a
MAYTAG WASHER FRONT LOA
Model SAV205DAWW
Near Maple Grove, MN 55311
Phil
Job Details: 04/27/2021
"Washer sounds like an airplane and is leaking rusty water. Found a rusted transmission. Super rusted around transmission. Leaking lots of water. Told customer that HS doesnt cover it, but they do have Replacement Help. Phil or Dana can you please submit this for RH?; saved tckt , states that autho needed"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S/00
Near Maple Grove, MN 55369
Phil
Job Details: 04/27/2021
"Right door doesnt close unless you push it. Customer said shed prefer to have the white plastic hook off of the bottom of the door, so that she can close it without any resistance. I removed that. Also adjusted the fridge so its level now, not tipping forward like it was before. Door closes great and seals. I told her it naturally has a hitch to the right door. If she has issues with the door not sealing in the future, we will need to put that white hook/latch on (order a new one).Also has a cracked cover for the bottom drawer. Drawer is 145D on the parts diagram. Called sundberg to get the part number. They had no luck. Phil or Dana, can you see if you can find this part, and see if SP would approve it?; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LA5558XTW2
Near Minneapolis, MN 55426
Seth
Job Details: 04/27/2021
Customer complains the washing machine doesnt respond or spin or drain. Upon arrival and inspection I found the motor was getting power but did not spin. I took the water pump off and spun the shaft by hand it started and it ran perfectly. The motor has a dead spot. I quoted motor and transmission since it was leaking oil. Customer will reach back out to us if they want to move forward with repairs.
We serviced a
FISHER PAYKEL DISHWASHER
Model DS605-US-USA
Near Crystal, MN 55429
Seth
Job Details: 04/27/2021
"Selector button has failed on the main control board. Part number needed 523456 it will need the kit. Please call into Autho, order parts and schedule if they approve repairs ; ordrng 1 523456 (Controller kit), states that autho needed"
We serviced a
LG WASHER FRONT LOA
Model WM3670HVA
Near Chanhassen, MN 55317
Paul
Job Details: 04/27/2021
Complaint was unit not draining. Needs new drain pump and has a bad rear bearing. Customer will let us know if they decide to repair it. We need to order the pump if they want repair I didnt have one stocked on truck for some reason.But at this point they dont want repair.
We serviced a
SAMSUNG DRYER- GAS
Model DVG60M9900VA3
Near Victoria, MN 55386
Paul
Job Details: 04/27/2021
Complaint was unit not heating. Has a bad vent disconnected and tested temps are great after disconnecting vent. He needs to have vent cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ed22cqxfw01
Near Chanhassen, MN 55317
Paul
Job Details: 04/27/2021
Bens appliance I believe over charged the system its way frosted Off of condenser and compressor. Needs a sealed system tech (Make sure you bill labor not our redo Bens appliance redo)***; O-emld tckt
We serviced a
GE DISHWASHER
Model PDW9980L00SS
Near Excelsior, MN 55331
Paul
Job Details: 04/27/2021
"Complaint was unit, not washing well, some buttons not working, missing digits on display, not washing well, and noise and unit starts on its own if you close door. Sump inlet is broken, fan is very loud and bad, needs membrane and digit display. Wash pump is bad. Unit had a welded relay and starts running when door is closed. Some of these parts are NLA and cost is going to be expensive Please call autho and get approval if you can get parts. Also if we are repairing this unit Ill need 2 hours to repair. Blower WD26X10056Membrane WD34X11158 NLA Digit display WD21X10255 Main board WD21X10370Sump inlet WD18X10026Wash pump. WD26X10029 NLA ; O-emld tckt"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF218ANW/XAA01
Near Minnetonka, MN 55345
Paul
Job Details: 04/27/2021
Complaint was unit not draining. And loud. Spider is broken and needs drain pump. Customer declined repair.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45H6300AG/A2
Near Eden Prairie, MN 55347
Paul
Job Details: 04/27/2021
Complaint was unit not filling with water and loud. Has a bent spider and needs a main board. Customer will replace washer.
We serviced a
GE WASHER TOP LOAD
Model WCSR2090D5WW
Near Shakopee, MN 55379
Paul
Job Details: 04/27/2021
Complaint was smoking and not agitating or spinning. Unit had a bad tranny Please submit RH
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF368LXPS1
Near Becker, MN 55308
Matt
Job Details: 04/27/2021
"Customer complaint is, OVEN NOT WORKING WELL, WON'T MAINTAIN ANY HEAT. Found the bake relay on the board has failed. Needs a new board. Installed new board and tested. Oven is now fixed."
We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSJ
Near Monticello, MN 55362
Matt
Job Details: 04/27/2021
"Customer complaint is, OVEN OR BAKE BUTTON SCREEN SHOWS 'F3' AND BEEPS OFF/ON. F3 error is a sensor error, but the sensor tested good. Found the ignitor has failed. Installed new ignitor and tested. Oven preheated to 350 and is working great. Im pretty confident the ignitor is the only issue, but if they continue to have a issue, we should order the board, overlay and sensor before we go back. Part numbers are 5304518661, 316220725 and 316217008.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
JENN-AIR RANGE- ELECTRIC
Model JDR8895AAS
Near Monticello, MN 55362
Matt
Job Details: 04/27/2021
"Customer complaint is, LOWER OVEN DOES NOT WORK. Found the lower oven bake element has failed. Installed new bake element and tested. Oven is now fixed."
We serviced a
GE RANGE- ELECTRIC
Model JBP80WF2WW
Near Albertville, MN 55301
Matt
Job Details: 04/27/2021
"Customer complaint is, BR BURNER WONT SHUT OFF- CUST SHUT OFF CIRCUIT BREAKER- SAYS BUTTONS NOT WORKING. Found the back right burner switch has failed. Installed new switch and tested. Burner is now fixed."
We serviced a
LG REFRIGERATOR
Model LSC27926TT
Near Eagan, MN 55122
Delton
Job Details: 04/27/2021
"Bin that was shipped was wrong part, too small. Ordering correct part and rescheduling.; ordrd 1 Aap34518203 (Shelf bin)"
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Rogers, MN 55374
Phillip
Job Details: 04/27/2021
The dishwasher was dead. I pulled it out and the dishwasher was unplugged from the outlet behind it. The power cord was stretched tight. I gave it more slack and reinstalled the dishwasher. Its working good now.
We serviced a
WHIRLPOOL DISHWASHER
Model GU2455XTSB3
Near Eagan, MN 55121
Delton
Job Details: 04/27/2021
"Found that there was a garbage disposal drain plug. Popped out plug, tested and dishwasher is draining and working good."
We serviced a
GE MICROWAVE
Model JVM1750SM1SS
Near Minneapolis, MN 55424
Delton
Job Details: 04/27/2021
"Replaced control board, tested and microwave is heating and working good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model FDBC2250SS0
Near Minneapolis, MN 55426
Delton
Job Details: 04/27/2021
"Replaced UI, tested and LED now is clear and can see what fridge is set at. Refrigerator is working good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Eagan, MN 55122
Delton
Job Details: 04/27/2021
"Replaced sump/motor assembly, tested and dishwasher is running and all functions are working good."
We serviced a
GE DISHWASHER
Model PDW9980L00SS
Near Excelsior, MN 55331
Nate
Job Details: 04/26/2021
The dishwasher makes noise as soon as the door is shut. It sounds like the drain pump comes on. The bottom spray arm also never moved. the top spray armo moved nicely. I would clean the filters and find out whats makeing the noise. (by FW)
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV209AEW/XAA
Near Minneapolis, MN 55446
Nate
Job Details: 04/26/2021
"The permamnent press cycle is not drying clothes well, all the other cycles work well. I talked to the customer about sensor dry and making sure there are like items and not a small load. She is going to try it out. She can also use normal cycle and turn the temp cooler if she would like."
We serviced a
GE WASHER TOP LOAD
Model WCSR2090D5WW
Near Shakopee, MN 55379
Nate
Job Details: 04/26/2021
The whole room filled with smoke and would not spin. He put it on a spin for me and it did not spin at all. this machine has the old tranny and it is probably shot. (by FW)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYW3
Near Minneapolis, MN 55446
Seth
Job Details: 04/26/2021
I replaced the failed some for assembly and watch for leaks. I found out leaks. I tested water and found water to be testing hard. I recommended a citric acid base cleaner one time and then get her softener adjusted. The dishwasher is now fixed.; pckd up 1 WPW10482482 (Sump with pump)
We serviced a
AMANA WASHER TOP LOAD
Model ALW880QAW
Near Waconia, MN 55387
Nate
Job Details: 04/26/2021
The standpipe that the washers drain into is leaking. They need to get a plumber out to see why the pipe is backing up. Please close this out. (by FW)
We serviced a
KENMORE DRYER- GAS
Model 110.742122
Near Bloomington, MN 55438
Delton
Job Details: 04/26/2021
"apparently, previous company was out and fixed dryer and pushed it back and now its leaking.Autho: Gas line from wall to dryer is leaking. Flared part of gas line is cracked and threads are stripped (see picture) need plumber to replace/flare out gas lines.; saved tckt"
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02
Near Big Lake, MN 55309
Matt
Job Details: 04/26/2021
"Customer complaint is, FREEZER & ICEMAKER NOT WKG. Found some ice in the ice maker fan. Defrosted fan and tested. Fan is working great and everything else seems to be good. I dont know why there was ice in the fan, but temperatures are good in FF and freezer compartments."
We serviced a
LG RANGE- GAS
Model LDG4315ST/00
Near Saint Michael, MN 55376
Phillip
Job Details: 04/26/2021
The upper oven was not lighting the first time. After I checked the the bake ignitor the upper oven started working. I checked it for a third time and now the bake ignitor tested bad. I replaced the upper oven bake ignitor. The lower oven and upper oven broil is working. The cooktop is also working good. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE DRYER- ELECTRIC
Model AEQ6000ES2
Near Minneapolis, MN 55430
Phil
Job Details: 04/26/2021
"Dryer not drying. With vent connected it runs at 230. With it disconnected at 190. 22mph behind dryer airflow. 18 outside, just after 8 feet.Also had a broken door latch, and metal is bent up around the latch area. Did my best to get the metal around the latch bent back how it should be. Put new latch in that latches much better, but the latch has play and doesnt stay super secure. No way to make it more secure.Also checked wash that was spinning out and clothes still somewhat wet and bearing seems to have some play. So told customer to get vent cleaned. And explained that the dryer door was probably periodically popping open during dry cycle. And also to keep an eye on how wet clothes are after wash. ; used 1 279570 (Latch) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8234AAM
Near Eden Prairie, MN 55347
Delton
Job Details: 04/26/2021
"Washer intermittently drains/spins. Found that the timer contacts is bad, can wiggle knob and get washer to advance. Washer would need new timer. Customer will think about and will call back if they want to proceed. (Even with discounted rate)Timer wp22001255 $182.77 F12 labor = estimate $286.42"
We serviced a
WHIRLPOOL MICROWAVE
Model AMV2307PFS0
Near Minneapolis, MN 55426
Delton
Job Details: 04/26/2021
"Found that the micro switch was bad and tripped the fuse. Replaced microswitch and fuse. Tested and microwave is heating and working good.; used 3 ES0496 (MICRO SWITCH), and 1 20AMPFUSE (20 AMP FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Rogers, MN 55374
Phillip
Job Details: 04/26/2021
The fridge and freezer were still cooling. I replaced the main board .
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Minneapolis, MN 55446
Seth
Job Details: 04/26/2021
"I replaced the failed start switch and timer knob. The dryer is now starting and running as it should. Note temperatures exceeded 350° with vent connected disconnected it cycled perfectly. The dryer vent is blocked and must be fixed before the dryer is used. I notified the customer.; used 1 WE1M654 (TIMER KNOB), and 1 WE4M519 (GE START SWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ00
Near Minneapolis, MN 55446
Seth
Job Details: 04/26/2021
"Fridge freeing food, eggs specifically. Customer was loading the fridge improperly the eggs were sitting right in front of the air inlet. I took temperatures and found the fridge to be 40°F throughout. The freezer was at 2 1/2°F which is perfect. The customer was keeping the temperature at the recommended 38° setting. I recommended the customer make a few behavior changes with loading the fridge as well as adjusting the temperatures upward as needed giving 24 hours after an adjustment to see progress. No issues were found with the fridge its cooling as designed."
We serviced a
BOSCH DISHWASHER
Model SHP53TL5UC/02
Near Wayzata, MN 55391
Seth
Job Details: 04/26/2021
Customer complains dishwasher is loose in the cabinet and the door will not open all the way. Upon arrival and inspection I found a magnetic child lock was stuck on the back side of the door panel. This was keeping the door from opening completely. The right hand mounting bracket had fallen loose and screw had fallen out. I move the mounting brackets to the top of the unit leveled it and anchored. The dishwasher is now fixed. Please call and collect customer was in a meeting.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UTT0
Near Hopkins, MN 55305
Seth
Job Details: 04/26/2021
Customer complains that the washing machine leaks and its really loud during the spin cycle. Upon arrival and inspection I found the rear main bearing is failing there is a 1/16th to an 1/8th inch play in the bearing. There is evidence that the door boot has been rubbed thin due to this failure. If we repaired we would need rear tub spin drum assembly with spider and new door boot. Please call Into authorizations for replacement.; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US
Near Minneapolis, MN 55408
Seth
Job Details: 04/26/2021
I replaced leaking water in the valve and tested the dishwasher. The dishwasher is now fixed. please call and collect from Mike st the management office.
We serviced a
GE REFRIGERATOR
Model TPS24BIDABS
Near Minneapolis, MN 55410
Delton
Job Details: 04/26/2021
"Found that the evaporator fan motor is shorted. Power going to fan but not running. Part is discontinued NLA. Generic fan motor doesnt line up and fan blade hit edge.Can you search for part and see if it is available anywhere? Then give quote.; saved tckt , states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model GUD24ESSMWW
Near Edina, MN 55435
Delton
Job Details: 04/26/2021
"Washer wont drain/spin. Washer not sending power or drain pump also wont go into service mode. Appears that it locked up. Did power cycle, tested and washer now drains and spins. Ran quick cycle and washer completes. Brown out? I explained to customer to try and reset power if happens again. If constantly happening customer will call back. Washer is working good as Im here."
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2881279
Near Minneapolis, MN 55420
Delton
Job Details: 04/26/2021
Found that when motor runs and gets hot it stops mid cycle and just buzzes and wont agitate or spin. Needs motor and motor coupler. Called and left message with owner with estimate and to call office if they want to proceed with ordering parts and repairing. Motor (wp661600 $160.99) motor coupler (285753a $21.54) quoted $315.92 total.
We serviced a
MAYTAG WASHER TOP LOAD
Model MTW5570TQ0
Near Minneapolis, MN 55444
Phil
Job Details: 04/26/2021
"Confirmed that washer needs a new transmission and clutch. It was working really hard and not spinning out, and the motor started overheating. Quoted the customer at 4:25 for a new clutch and transmission. Told her if the motor is compromised that motor would cost an additional $180. She is going to talk it over with husband. Call her tomorrow to follow up."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGDC400VW0
Near Champlin, MN 55316
Phillip
Job Details: 04/26/2021
The door switch is broken. Ordering the door switch. ; ordrd 1 WP3406107 (Door switch)
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Maple Grove, MN 55369
Phillip
Job Details: 04/26/2021
The control fuse is blown. The door is real hard to open. This model needs the door latch assembly updated kit and the new 20 amp fuse. The office will call it in the AHS. The part is on back order. Kit 5304523454Nothing was ordered. ; states that autho needed
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB850YW0
Near Maple Grove, MN 55311
Phillip
Job Details: 04/26/2021
I verified the tub bearing was bad and loud when it spins. I replaced the tub bearing assembly. Tested and its much better. ; used 1 W10435302 (CABRIO BEARING KIT) from stock
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW72HEDW0
Near Corcoran, MN 55340
Phillip
Job Details: 04/26/2021
Getting a few pressure sensor error codes. Ran test mode twice and it passed. The customer said when she plugged it back it the washer started to fill. Ordering the sensor. Pressure sensor WPW10448876F5-e4 F8-e1 f3-e1 f8-e3 ; ordrd 1 WPW10448876 (Sensor)
We serviced a
SAMSUNG DRYER- GAS
Model DV419AGW/XAA
Near Rogers, MN 55374
Phillip
Job Details: 04/26/2021
I found the belt was broken. I replaced the belt. Its working good. ; used 1 WP40111201 (BELT) from stock
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFLG2022MW3
Near Minneapolis, MN 55430
Seth
Job Details: 04/26/2021
Customer complains that the washer will not finish cycles. It makes an intermittent beeping noise at different times and wont always finish. Upon arrival and inspection I could find no stored error codes. I tested the washer and it ran perfectly. I checked all the Molex connectors me and sure that had good connections. No issues were found
We serviced a
AMANA WASHER TOP LOAD
Model NTW4750BQ1
Near Waconia, MN 55387
Paul
Job Details: 04/26/2021
"Complaint was unit not spinning, has a bad transmission Customer declined repairs."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H500EW/A3
Near Chaska, MN 55318
Paul
Job Details: 04/26/2021
"Complaint was unit loud. Replaced idler, not an easy repair unit stacked in closet. Issue fixed. ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.730121
Near Eden Prairie, MN 55347
Paul
Job Details: 04/26/2021
"Complaint was unit not heating and gas smell. Gas valve is bad. Tried coils didnt fix it. Unit also had a small fire in unit as well. And kink in the gas line behind unit and hard piped. Ordered new valve but customer needs to call us when gas has been updated and repaired. Also vent has to be cleaned.Customer will call and schedule when gas has been fixed. Also customer was very apprehensive about repair, though I was maybe trying to take advantage of her, I tried very clearly explaining that she has a good machine and that I would fix it. I told her I could ask for a cash out but she said no just fix it but was still worried about it.......; ordrd 1 280119 (Gas valve)"
We serviced a
LG WASHER TOP LOAD
Model WT7600HKA
Near Eden Prairie, MN 55347
Paul
Job Details: 04/26/2021
Installed new drain pump. Call and collect please.
We serviced a
GE DISHWASHER
Model GHDA696P02SS
Near Becker, MN 55308
Matt
Job Details: 04/26/2021
"Customer complaint is, spring that holds door broke. Installed new spring and tested. Dishwasher is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Big Lake, MN 55309
Matt
Job Details: 04/26/2021
"Customer complaint is, DOOR GASKET ISSUE. Found the right FF door gasket is ripped. Installed new door gasket. Refrigerator is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4950HW1
Near Maple Grove, MN 55369
Phil
Job Details: 04/26/2021
Had a bad lid latch. Installed new one. Runs and locks/unlocks great now.
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA
Near Corcoran, MN 55340
Phil
Job Details: 04/26/2021
Came and installed the new sump assembly and realized when it came to the final two wires to connect that it was not the right sump assembly. Had to order another one which is a different part number.; ordrd 1 Dd82-01065B (Sump assembly)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Medina, MN 55340
Phil
Job Details: 04/26/2021
"Still not draining. Confirmed drain line clean. Has a bad drain pump. Since some labor was charged last time, I took most of the labor off of this repair. Charged blue book for the part. Replaced, filled it with water, cancelled the cycle and it drained perfect.; used 1 A00126401 (DRAIN PUMP) from stock"
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WF448AAP/XAA
Near Plymouth, MN 55446
Phil
Job Details: 04/26/2021
"Leaking out front. Replaced torn boot. Runs great now, no leaks."
We serviced a
LG REFRIGERATOR
Model LFXS28968D/01
Near Otsego, MN 55330
Matt
Job Details: 04/26/2021
"Customer complaint is, DISP ONLY WKS IF TAB IS HELD CERTAIN ANGLE. Took apart and inspected dispenser assembly. The only thing I see is the paddle assembly button that contacts the switch is a little worn. Customer approved installing new lever. Installed new lever and tested. Water is now dispensing great. Refrigerator is now fixed."
We serviced a
GE DRYER- ELECTRIC
Model DPSE810EG6WT
Near Rogers, MN 55374
Matt
Job Details: 04/26/2021
"Customer complaint is, HAS POWER BUT WON'T TURN ON. Found the main board is fried. Needs a new board. Installed new board and the board I got is bad. Installed second new board and tested. Dryer is now fixed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Saint Michael, MN 55376
Matt
Job Details: 04/26/2021
"Customer complaint is, WATER ON TOP OF COUNTER WHERE SAFETY VALVE IS FOR DW? Found the water was coming out of air gap on the back of the sink. Took apart air gap and it looked good. Found there was a little bit of buildup in the hose that goes from the air gap to the garbage disposal. Sucked it out with my vacuum and now its draining great. Advised customer to have a plumber come take a look at it, they might need to redo the plumbing underneath the sink to keep this from happening again."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB750WQ0
Near Plymouth, MN 55446
Phil
Job Details: 04/23/2021
"Running loud and wont latch. Bad lid latch assembly and bad bearings. Replaced bearings and latch, works great now.; used 1 W10435302 (CABRIO BEARING KIT) from stock"
We serviced a
LG DRYER- GAS
Model DLGY1702W
Near Chanhassen, MN 55317
Paul
Job Details: 04/23/2021
Complaint was unit not heating needed thermal Vent is bad issue fixed but vent needs cleaned. ; used 1 6931EL3003D (THERMAL FUSE) from stock
We serviced a
GE REFRIGERATOR
Model TFX22PRXBWW
Near Plymouth, MN 55441
Nate
Job Details: 04/23/2021
"The evap is totally frozen solid, both compartments are too warm. Ice is melting. This unit is from the early 90's. Hopefully it is a timer or a bi metal. They are going to defrost it so they can get it cooling again. (by FW)"
We serviced a
KENMORE DRYER- GAS
Model 110.730121
Near Eden Prairie, MN 55347
Nate
Job Details: 04/23/2021
The dryer tumbles nicely and works well on air fluff. She gets a gas smell when heat is selected. I am guessing coils. (by FW)
We serviced a
BOSCH DISHWASHER
Model SHE43RL2UC/64
Near Brooklyn Center, MN 55429
Phil
Job Details: 04/23/2021
"Not draining. Vacuumed all water out. Took apart sump assembly. Didnt find much debris in there. Cleaned it out, verified that I could suck water through well. Filled dishwasher three times and drained three times and drained great each time."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFE510S0AB0
Near Shakopee, MN 55379
Nate
Job Details: 04/23/2021
"The far left knob is loose. All the knobs are loose on that switch but all the knobs are tight on the other switches. The switch is missing the little black clip that holds it in place., ordrng Black Knob Clip (by FW)"