We serviced a
FRIGIDAIRE RANGE- GAS
Model FFGF3047LSF
Near South Saint Paul, MN 55075
Nate
Job Details: 05/17/2022
"Not igniting for bake, and broil smells like gas. Found a bad ignitor. Replaced the ignitor, ignites awesome on bake. ; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDB7
Near Anoka, MN 55303
Matt
Job Details: 05/17/2022
"Customer complaint is, EC E6 & F2 BOTH DOUBLE TOP & BOTTOM ONES ONE SHUT DOWN 10 MINS AFTER REACHES TEMP. Inspected and tested. Found the board has failed. Customer approved repairs. I removed the board and sent in to be refurbished. Installed refurbished board and tested. Oven is working great. Oven is now fixed."
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 05/17/2022
Customer said they got the E15 leak error code. I pulled the dishwasher out and saw water sitting around the float. I wiped up the water and ran the dishwasher. The dishwasher never leaked. Water is not leaking from the water valve. If I follow the water trail it looked like water was leaking from the door area and down the funnel.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Mendota Heights, MN 55118
Nate
Job Details: 05/17/2022
"Not running. I found water on the flood pan, and the drain line not looped up. Looped up the line to prevent back flow. Dried up the water underneath. Ran it for an hour, didnt see any drips but there were a ton of detergent suds in the dishwasher. Put some cooking oil in there and ran it, and recommended finish dishwasher cleaner. Everything running well."
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 05/17/2022
"Defrost heater was bad and heater fuse was open. Control board had brown heat spot on board. Appears that relay was stuck on. Replaced several parts with evap assembly and control board, tested and refrigerator is cooling and working good now.Office: Owner did not answer and i left message that office will contact and collect payment."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model MISSING
Near Minneapolis, MN 55407
Nate
Job Details: 05/17/2022
Oil leaking bad from transmission. Not running. Just hums. Needs new transmission.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Otsego, MN 55330
Phillip
Job Details: 05/17/2022
"The microwave was dead and the breaker was tripped. I reset the breaker but it was still dead. I found the 20 amp fuse was bad and one of the primary switches was bad. I replaced the switch and fuse. I tried the microwave and it works great. ; used 1 MICRO2 (20 AMP FUSE), and 1 MICRO2 (20 AMP FUSE) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV42H5200GP/A3
Near Saint Michael, MN 55376
Phillip
Job Details: 05/17/2022
When dryer starts to run it gets very smelly and shortly after the motor stops. The smoke smell was so bad my eyes started to water I pulled the front off and the duct housing. There was nothing stuck in the blower wheel. I ordered the motor assembly. ; ordrd 1 DC93-00101N (Motor assembly)
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG515S0ES1
Near Maple Grove, MN 55311
Matt
Job Details: 05/17/2022
"Customer complaint is, BURNERS AND OVEN NOT IGNITING AND CLOCK NO LONGER WORKS. Customer said that something tripped the breaker that the oven is on and also the lights in the kitchen, but there not on the same breaker. Customer thinks its the range. They were not using the range when it tripped. Inspected and tested. Front right and left burners are only sporadically working. Needs 2 new burner heads. Oven and clock are working great. Installed new front right and left burner heads and tested. Range is now fixed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD5000DW3
Near Albertville, MN 55301
Matt
Job Details: 05/17/2022
"Customer complaint is, WON'T START. Inspected and tested. Found the thermal fuse had blown. Installed new thermal fuse and tested. Dryer is now working and heating great, but is getting to hot, I had to shut it off when it got to 260F. Airflow on back of dryer is 30mph and outside is only 10mph. With vent disconnected the heat is cycling perfectly between 215F and 110F. The vent is the issue. Advised customer to not use dryer until they clean or replace vent. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
LG WASHER TOP LOAD
Model WT7200CW
Near Bloomington, MN 55438
Adam
Job Details: 05/17/2022
Unit wasnt getting water after water was shut off for building maintenance. Unit had safety hoses. Tried to reset them but they were so plugged up with debris from the water it wouldnt work. Replaced hoses and now unit is working great. Nothing was caused by the owner of the apartment. Was from the water getting shut off; used 1 HOSE5 (48372 6' BRAIDED WASHER HOSE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JBP35DM2WW
Near Eden Prairie, MN 55346
Adam
Job Details: 05/17/2022
Door fell off. Installed door and now unit is working great. Didnt charge any additional labor. Only took 5 min; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFPT12FNM
Near Eden Prairie, MN 55347
Adam
Job Details: 05/17/2022
Replaced fuse from last diagnosis. Let customer know will take a little bit to get back to temp.
We serviced a
LG DISHWASHER
Model LDF7932ST
Near Chaska, MN 55318
Adam
Job Details: 05/17/2022
Door would just fall. Door cable broke on one side. Replaced door cables and now door is operating correctly ; used 1 4933DD3001B (HINGE CABLE) from stock
We serviced a
THOR RANGE- ELECTRIC
Model HRE2401
Near Mound, MN 55364
Adam
Job Details: 05/17/2022
Unit wouldnt let you turn on the oven. Knob would click so the switch was working. But no light would come on and no heat. Found that the thermostat was tripped on the back. Hit the reset and found that was the problem. If it happens again we will have to replace trip thermostat
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Minneapolis, MN 55415
Nate
Job Details: 05/17/2022
"Dishwasher isnt running. Main PCB has no flashing light, its totally dark. It needs a combination of the main board, harness, and user interface. I offered to install the main board we carry, quoted for that, but dishwasher also leaking water, and older. Customer would rather buy a new one."
We serviced a
UNKNOWN WASHER TOP LOAD
Model n/a
Near Brooklyn Center, MN 55429
Phillip
Job Details: 05/16/2022
"The washer is leaking water from the bottom, the agitator is broken and the front panel screws are rusted so I cannot remove the front. The model tag is warn off so I cant read it. "
We serviced a
TAPPAN RANGE- GAS
Model TGFS26CSB
Near Minneapolis, MN 55414
Nate
Job Details: 05/16/2022
The gas company turned off the gas to the house.There was a leak coming from the pipe that comes up through the floor to the range. Thats why it doesnt work. No gas coming to it. And also the pipe behind range is crimped and theres a crack. .
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2412SS2A
Near Eagan, MN 55122
Delton
Job Details: 05/16/2022
Customer says dishwasher is full of water and leaks even when not in use. Sounds like water valve is failing and not fully closing. But also there is no high loop and sink was backing up and could cause back fill from sink into dishwasher. Owner will think about it and call back if they want to proceed. will need to order water valve part# 80707901
We serviced a
GE REFRIGERATOR
Model PSC23SGRCSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/16/2022
Unit isnt keeping cool temps in freezer. This unit has a sealed system failure. Compressor is running but the frost pattern on the evap is only half and full of frost. Fans and defrost heater tested good. See photos
We serviced a
MAYTAG CLEANING- DRYER
Model MCE8000AYW
Near Minneapolis, MN 55419
Delton
Job Details: 05/16/2022
"Was able to pull off front and get to the inside of dryer. Cleaned, vacuumed, and inspected belt, rollers and all looks good. I checked heat and it cycles good. Dryer is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Saint Paul, MN 55105
Delton
Job Details: 05/16/2022
Found that evaporator fan motor was locked up. I Replaced evaporator fan motor.Refrigerator is cooling and working good now.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW57ESVW1
Near Sartell, MN 56377
Seth
Job Details: 05/16/2022
"Only spins wont fill, or agitate. The timer has failed. I was an able to test the ATC. I quoted both ways. ."
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50F9A6DSW/A2
Near Chaska, MN 55318
Adam
Job Details: 05/16/2022
Unit would power up but wouldnt do anything. Unit is under recall. Gave customer info to get into contact with Samsung and to have matters settled
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Eagan, MN 55123
Delton
Job Details: 05/16/2022
"Replaced door parts, seems to work and now latches inside and holds door shut better. Explained to customer that door will feel more tight because both sides of door latch was broken. Door is shutting and sealing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Eden Prairie, MN 55347
Adam
Job Details: 05/16/2022
Unit was building up with ice on the bottom of freezer. Found the defrost drain was plugged. Removed hose and cleaned out debris that was built up. Then steamed out ice. Now unit is working great
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model LEQ8611PW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/16/2022
Unit wouldnt start. Timer would tick but wouldnt start. Tested timer switches and found was a bad fuse. Replaced thermal fuse and cleaned out all the lint and oiled up the rollers. Now unit is working good; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE RANGE- ELECTRIC
Model J2B918SEK3SS
Near Minneapolis, MN 55439
Adam
Job Details: 05/16/2022
Unit display is dead. Getting power to unit and to control board. Top burners are working as well. Unit needs a new control board. WB27K10124 control board. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rosemount, MN 55068
Delton
Job Details: 05/16/2022
"Has the evaporator fresh food evaporator freezing over issue and leaking. Freezer foods is frozen. I informed customer that there is a fix but since there is a large ice build up, i cannot pull off evaporator cover. I informed customer that fridge will need to be unplugged and doors opened so it can thaw and i can pull off cover and do the fix. Have all the parts truck stock. Rescheduling customer for tomorrow.; schdld next appmnt for 5/17 TUE !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Fridley, MN 55432
Adam
Job Details: 05/16/2022
"Unit not making ice. On arrival unit was full of ice. On switch was on. Held the test button for 3 seconds to bring it through the cycles and it went through all the cycles. Customer said they have done that a few times and it works for a day or two then stops. Unit needs a new ice maker. Something wrong with motor or bailing arm. W11284458 ice maker; O-emld tckt , states that autho needed"
We serviced a
FRIGIDAIRE COOKTOP- ELE
Model FEC30S6ABB
Near St. Cloud, MN 56301
Seth
Job Details: 05/16/2022
I replaced the failed switch and tested the cook top. The cook top is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Plymouth, MN 55446
Phillip
Job Details: 05/16/2022
"I replaced all parts I ordered. I completely defrosted the evaporator and moved the new thermistor to the new spot according to the service bulletin. I changed the defrost mode to a standard 8 hour run. The customer said that after I left the drawers were making noise and the control beeping stopped. The alarms got turned off, I turned them back on and when I put the drawers back in they sounded fine."
We serviced a
KITCHENAID GARBAGE DISPOSAL
Model KGIC300H1
Near Maple Grove, MN 55369
Phillip
Job Details: 05/16/2022
I replaced the garbage disposal. ; used 1 DISPOSAL () from stock
We serviced a
JENN-AIR COOKTOP- GAS
Model JGD8430ADB
Near Osseo, MN 55311
Phillip
Job Details: 05/16/2022
"The complaint was the front right burner is slow to light and the fan switch is broken. I found several things wrong and many parts are needed. First off the main glass top has a large crack. The rotary switch turns hard thats why the knob keeps cracking. All of the burner heads have been drilled out with the screws left in the burner holders and the burner heads are held down with silicone. To fix it right it will need the manifold, all burner holders, screws, knobs, rotary switch, glass top. I may find more issues once its apart. I told the customer it would be. 2 person job and a extra fee of 150. Please see whats approved. Manifold pipe assembly 74010771Ridge front burner 74010772Right rear burner 74010773Left front 74010774Left rear W11416836Rotary switch WP74010783Burner screw (8) WP8273062-will need 8Burner knobs (4) WP7733P410-60-will need 4Fan knob (1) WP7737P245-60- need 1 Glass top W10204669; snapped 5 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT665SMN4ES
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
"Customers complaint with the two week old dishwasher is it at leaks when it runs. Upon arrival in inspection I found the unit had a broken sump housing and drain pump assembly. Its obvious something has impacted the unit from the bottom cracking both the lower and upper parts of the housing, damaging the pump, and damaging the sensor. We would need the following parts to complete repair. WD19X28199 - sump, WD21X22830 - sensor, WD19X25461 - drain pump. The customer has extensive damage to the floor cabinets and ceiling of finished basement area. Please hold off from purchasing any parts or moving forward until she speaks with her insurance company and GEs insurance company. She is going to try to work with Home Depot and her homeowners insurance to figure out what next steps look like for her.; saved tckt"
We serviced a
LG WASHER FRONT LOA
Model WM2301HR
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
Customer complains the washer gets an uneven balance load error often and it leaks. Upon arrival and inspection I found the door boot was torn and the rear main bearing has failed causing the torn door boot and leak.
We serviced a
SPEED QUEEN WASHER TOP LOAD
Model AWN432SP113TW04
Near Dayton, MN 55327
Adam
Job Details: 05/16/2022
Customer complaint is water leaking under unit disassembled unit. Went through cycles functions and wouldnt leak. There is a floor drain two feet to the left of the washing machine. Have a feeling that water comes out from the drain and then goes under the washer. Let tenant know to watch and see what happens. I did add photos of the drain and the water coming up
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE595R0ABSR/AA
Near Big Lake, MN 55309
Seth
Job Details: 05/16/2022
"Not heating right. DG47-00055A - broil element"
We serviced a
GE WASHER FRONT LOA
Model GFW550SSN2WW
Near Annandale, MN 55302
Seth
Job Details: 05/16/2022
I replaced the crushed hose and tested.the washer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHX7PT55UC/04
Near Osseo, MN 55311
Phillip
Job Details: 05/16/2022
The customer said the dishwasher does not clean well. I tested there hot water and its over 20 grains of hardness. The main sump filter was dirty. One of the upper rack holders were hanging down and keeping the spray arm from spinning. I also found food and debris clogging the rack spray arm. I cleaned the spray arms and filter. I advised the customer to have the softener repaired.
We serviced a
GE REFRIGERATOR
Model GFE28HSHESS
Near Saint Michael, MN 55376
Phillip
Job Details: 05/16/2022
The upper portion of the fresh food was not cooling well. The fresh food fan was running but it was going a little slow. I defrosted the evaporator and replaced the fan. There was a firmware update needed so I updated the firmware. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model FTF530FS1
Near Saint Michael, MN 55376
Phillip
Job Details: 05/16/2022
The customer said its loud when it spins. I put the washer into spin and its very loud. The basket has some wobble to it. The rear tub bearing and basket are bad.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5005KW0
Near Minneapolis, MN 55407
Nate
Job Details: 05/16/2022
"Customer said washer isnt agitating or spinning maybe? And that a black cord was disconnected. I found the drain line was no longer going into the wash tub. I routed it into the wash tub, and attached it with a zip tie. Put it on a drain and spin, it spins great. Put it on a casual wash, it filled with water and then agitated great. I then put it on a drain and spin, it drained awesome and spun out. Everything working great. Nothing underneath the washer thats concerning with transmission, belt etc."
We serviced a
FRIGIDAIRE DRYER- GAS
Model FARG1011MW0
Near Minneapolis, MN 55417
Nate
Job Details: 05/16/2022
Not drying clothes. Temps with vent connected shoot up to 190. With vent disconnected 150. Mph outside is 16 at best. 26 behind dryer. Vacuumed out lint and water inside dryer. Dryer works great. Need to get vent cleaned.
We serviced a
GE REFRIGERATOR
Model GSHF5KGXCCBB
Near Farmington, MN 55024
Delton
Job Details: 05/16/2022
"Replaced control board, tested and no errors and all functions are working good.; used 1 WR55X10942P (MAIN BOARD) from stock"
We serviced a
LG WASHER TOP LOAD
Model WM2301HR
Near Minneapolis, MN 55419
Nate
Job Details: 05/16/2022
"Filter board is bad, but after replacing it, main PCB is bad too. "
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55419
Nate
Job Details: 05/16/2022
"Still not cooling. Found the evaporator iced over. Steamed it off, bypassed bi metal, jumped heater at board and heater came on great. Installed new bi metal. Tested ohms at temp sensor for freezer and thats good. Should cool now. Evaporator fan running great.; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FMV156DCC
Near Minneapolis, MN 55408
Nate
Job Details: 05/16/2022
"Not running. Needed a new microswitch for the receiving latch. Replaced that, tested it, runs well and heats now.; used 1 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Minneapolis, MN 55416
Nate
Job Details: 05/16/2022
"Bottom of freezer and below evap all iced up. Steamed out all the ice. Took back panel off fridge, found the drains all gummed up. Adjusted them, cleaned and steamed them out. Drains great now. Found a leaking waterline. Replaced 4 section, and used to John guest fittings. Not leaking water anymore. used 2 Fitting3 (1/4' JG CONNECTOR) from stock"
We serviced a
GE DRYER- GAS
Model GFD85GSPN0DG
Near Minneapolis, MN 55426
Nate
Job Details: 05/16/2022
"The front drum support is jagged inside and it rips clothes. Needs new drum support WE13X29593. ; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS0A
Near Apple Valley, MN 55124
Delton
Job Details: 05/16/2022
"Ran the dishwasher to check for leaks and did not find anything. But found that dishwasher drained and that the sink backed up, so I suspect that it was sucking water back into dishwasher and then overfilling and then was leaking. I showed customer how sink was not draining and that they should make habit of running garbage disposal before starting dishwasher to prevent this issue. I cleaned out filter and has a lot of grease. She had a dishwasher cleaner tablet that i ran as i left to cleaned out inside of the grease build up. Dishwasher is not leaking as Im here. She will call back if problem continues.She has signed up for the service plan."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Albertville, MN 55301
Matt
Job Details: 05/12/2022
"Customer complaint is, DOOR SEAL IS BROKEN. Inspected and tested. Found the door gasket is falling apart. Installed new door gasket and tested. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF20HFENBSR/AA
Near Eagan, MN 55122
Delton
Job Details: 05/12/2022
"Found that fresh food evaporator is frozen over, can see ice build up through the vent holes (see pictures) i ran test and getting defrost error. Service bulletin shows to replace control board for similar issue. Customer approved estimate. Ordering parts and rescheduling.Informed tenant that fridge would need to be unplugged 48 hours before so all ice build up will melt so i can gain access to evaporator.; ordrd 1 Da96-00845a (Evap assembly) and 1 Da92-00420s (Control board)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LTE5243DQ6
Near Minneapolis, MN 55417
Nate
Job Details: 05/12/2022
"Replaced a bad lid switch because lid switch on there wasnt working . Spins great now. Dryer was overheating. Cleaned a ton of lint out of dryer. Now runs at 209, was 220 before. With vent connected it shoots up to 235 and I stopped it. Need to have vent cleaned out. ; used 1 3949247V (LID SWITCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DWHD440MFP/08
Near Minneapolis, MN 55416
Nate
Job Details: 05/12/2022
"Dishwasher not mounted, it moves around. Used mounting brackets to attach it. Nice and sturdy now.; used 2 WP8269145 (MOUNTING BRACKET), and 1 W10426979 (MOUNTING BRACKET) from stock"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MGD6630HW
Near Maple Plain, MN 55359
Adam
Job Details: 05/12/2022
Unit was heating. Checked air flow right away and was only getting 10-12mph out of the house so not the best. Disassembled front of unit and found the igniter would glow and then wouldnt light. Found that the gas was shut off to the unit. Turned gas back on now unit works properly
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV48J7700EW/A201
Near Otsego, MN 55301
Matt
Job Details: 05/12/2022
"Customer complaint is, WILL NOT START. HAS POWER AND ALL BUTTONS WORKS BUT WILL NOT START THE DRUM. Inspected and tested. Found the idler pulley has failed and fallen off, also the rear right roller has failed. Quoted customer $196. to install 2 new rear rollers and a idler pulley. Customer approved repairs. Installed 2 rear rollers and idler pulley. Tested dryer and its working great. Dryer is now fixed. ; used 1 DE634A (PULLEY), and 2 4581EL2002h (ROLLER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS20ZRGW6
Near Apple Valley, MN 55124
Delton
Job Details: 05/12/2022
Found that evaporator is frosted over and no air flow going to fresh food side. Forced defrost and found that defrost bimetal is bad. Also defrost timer is suspect. Ordering parts and rescheduling. Meanwhile i defrosted evaporator so it will cool till i get back.; ordrd 1 215846602 (Defrost timer) and 1 Wp4387490 (Defrost bimetal)
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD5000DW1
Near Osseo, MN 55311
Phillip
Job Details: 05/12/2022
The dryer would not heat. I found the gas was turned off to the dryer. I turned the gas back on and its working. The customer had if off when they had the floor tiled.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF328AAW/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/12/2022
The washer was trying to drain but the drain pump was buzzing. I pulled the drain motor off and found a chunk of metal in the pump. I removed the metal. The washer fills and drains good now.
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Eagan, MN 55123
Delton
Job Details: 05/12/2022
"Checked and refrigerator is at correct temperature and evaporator appears to have good frost pattern, ice is being made. Appears that cooling system is good. I suspect that the door was left open. Found that the French door seal plastic tab has broke off ? If so, part# WR24x10173; saved tckt"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Plymouth, MN 55446
Phillip
Job Details: 05/12/2022
The dishwasher was drains slow. I removed the hoses from the air gap. I found plastic and Legos stuck in the hose and air gap. I hooked it back up and now it drains good.
We serviced a
GE GARBAGE DISPOSAL
Model gfc525n
Near Maple Grove, MN 55369
Phillip
Job Details: 05/12/2022
The disposal is loud and cracked in the side and water is leaking from it. Im coming Back Monday to replace the disposal. ; used 1 gfc525n (DISPOSAL) from stock
We serviced a
MAYTAG DRYER- GAS
Model MGDC400VW0
Near Inver Grove Heights, MN 55076
Delton
Job Details: 05/12/2022
"Found that thermal fuse is open cutting power to igniter. Replaced thermal fuse and cycling thermostat. Also cleaned inside dryer of lint build up. Tested and dryer is cycling heat and since its heating dryer timer is moving. Without heat timer wouldnt advance in automatic dry but it is now .Dryer is heating and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP3387134 (THERMOSTAT) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MAH3000AWW
Near Minneapolis, MN 55416
Nate
Job Details: 05/12/2022
"Not draining water. Took apart all the internal drain line components, including the drain pump. Didnt find a ton of debris. Cleaned it all out though. Drains great now. Door doesnt lock though. Found a burned board and bad door lock. Wont go into spin. Quoted for those, customer buying a new one. Washer over 20 years old."
We serviced a
HOTPOINT DRYER- GAS
Model DLL1550AALWH
Near Saint Paul, MN 55106
Delton
Job Details: 05/12/2022
"Dryer not heating. Also sometimes the dryer will just keep running and wont shut off by itself, even on timed dry, also is noisy when tumbling. Found that several things are bad. Gas coils, timer, bearing and front seal.Gas coils WE04x0581; timer WE04X0520; Seal WE09X0030; bearing kit WE25m40; saved tckt"
We serviced a
KENMORE DRYER- ELECTRIC
Model 11062822101
Near Rogers, MN 55374
Matt
Job Details: 05/12/2022
"Customer complaint is, DOOR NOT STAYING CLOSED. Inspected and tested. Found the door latch is broken. Installed new door latch and tested. Dryer is now fixed. ; used 1 279570 (LATCH KIT) from stock"
We serviced a
MAYTAG CLEANING- DRYER
Model MCE8000AYW
Near Minneapolis, MN 55419
Delton
Job Details: 05/12/2022
Could not clean all the way. Has a shirt dryer on top and would have to take off whole top to pull apart front to get inside dryer (see picture). Customer didnt want to do that.
We serviced a
GE REFRIGERATOR
Model PSS26SGPASS
Near Maple Grove, MN 55311
Phillip
Job Details: 05/12/2022
"Issue just started and got worse. I found water leaking from the ice maker mold and then ice forms around the shut off arm. The drive gear on the back of the ice bin is cracked in half. I replaced the ice maker. It cycled and does not leak. Dana is shipping the customer a new ice bin. ; used 1 WR30X10093 (ICEMAKER), and 1 WR17X11447 (Ice bin) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plymouth, MN 55446
Phillip
Job Details: 05/12/2022
"The whole unit was not running at all. I put into a diagnostic mode and then back out. It started running but then shut off 2 minutes later. It will need the rear main board. I was unable to find the part. Please locate the part and contact the customer. I added a pic of the quote. Board W10843055; snapped 1 QuickPics, states that autho needed"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Rogers, MN 55374
Phillip
Job Details: 05/12/2022
"I replaced the defrost sensor and drain kit, this module does not need the heater. I also adjusted the ice maker fill tube and sealed the ice maker cabinet."
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FFEF3043LSP
Near Maple Grove, MN 55369
Matt
Job Details: 05/12/2022
"Customer complaint is, BURNER MADE LOUD NOISE AND WON'T TURN ON ANYMORE AND OVEN NOT WORKING EITHER. Inspected and tested. Found the front left element is fried and the power relay on the board is also fried. Needs a new board and element. ."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG297AARS/XAA
Near Eagan, MN 55122
Delton
Job Details: 05/12/2022
Put inverter board back in and compressor turns on and is running. Refrigerator is starting to cool and is working good.
We serviced a
SAMSUNG DRYER- GAS
Model DV40J3000GW/A2
Near Becker, MN 55308
Seth
Job Details: 05/12/2022
Replace the failed idler pulley and tested it. The dryer is now fixed.; used 1 DE634A (PULLEY) from stock
We serviced a
LG WASHER FRONT LOA
Model WM2077CW/01
Near Mound, MN 55364
Adam
Job Details: 05/12/2022
Customer complaint is tub sitting lopsided. Disassembled unit and found the bearing was bad. Also the unit shredded the front boot also. Customer doesnt want to repair unit being such a costly repair
We serviced a
KITCHENAID RANGE- ELECTRIC
Model KSEG950ESS2
Near Blaine, MN 55449
Matt
Job Details: 05/12/2022
"Customer complaint is, CONTROL PANEL BUTTONS ARENT WORKING FOR THE OVEN. Inspected and tested. Found some of the buttons on the control panel dont respond. Needs a new control panel. Installed new control panel and tested. Still not working. Now I found mouse poop all over the inside and on the main board. Customer wants us to order the 2 harnesses that go from the main board to display board and touchpad. Installed the 2 harnesses and still not working. Customer approved installing the main board. Installed new main board and tested. Everything is working great now. Range is now fixed."
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55419
Nate
Job Details: 05/12/2022
Replaced bad board. Customer will give it 24 hours to cool down.
We serviced a
GE WASHER FRONT LOA
Model GFW650SSN2WW
Near Minneapolis, MN 55437
Nate
Job Details: 05/12/2022
Replaced bad valve. Water isnt leaking into tub and gasket anymore. It was leaking before.
We serviced a
ELECTROLUX DISHWASHER
Model FGHD2465NF1A
Near Elk River, MN 55330
Matt
Job Details: 05/12/2022
"Customer complaint is, LEAKING INTO THE KITCHEN. Inspected and tested. The tub gasket and bottom door gasket are falling apart. Installed new tub gasket, bottom door gasket and side shield kit and tested. Dishwasher is not leaking. Dishwasher is now fixed. This dishwasher is in really rough shape. The tub is plastic and its warping all over and is going to be a issue in the near future. The top is warped really bad and the bottom is warped up and scraping on the bottom door gasket. This thing really just needs to be replaced if it leaks again. ; used 1 809006501 (THE INFAMOUS BOTTOM WIPER), 1 154827601 (TUB GASKET), and 1 154701001 (SPLASH SHIELD KITS) from stock"
We serviced a
GE MICROWAVE
Model JVM1540LM2CS
Near Plymouth, MN 55446
Nate
Job Details: 05/12/2022
"Microwave stopped after 5 seconds. Replaced magnetron today. Ran it for 2, 2, and 4. Never cycled off prematurly, runs great, heats great."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW87HEDC0
Near Big Lake, MN 55309
Seth
Job Details: 05/12/2022
I installed the redesigned drain pump and tested the washer. It got lost a few times but after resetting the acu I was able to get the unit. To respond and complete a quick wash cycle. The washer is now working as designed.; used 1 WPW10605427 (DRAIN PUMP) from stock
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFFS
Near Buffalo, MN 55313
Seth
Job Details: 05/12/2022
Makes a rod knock noise when compressor starts. I pulled the fridge and removed the zip-tie holding the drain hose to the compressor. The noise went away instantly. I checked for bulletins and errors unit was fine.
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9356AAE
Near Excelsior, MN 55331
Adam
Job Details: 05/12/2022
Unit was shaking a lot during spin. Found the rear leg wasnt tight so I balanced the washer and tightened the legs. Now unit is running goid
We serviced a
KENMORE DISHWASHER
Model 66513592K600
Near Chaska, MN 55318
Adam
Job Details: 05/12/2022
Customer complaint unit wouldnt start. I would drain. I hit the normal cycle and it fired up right away. There was a lot of soap suds in there which could effect why certain operations. Cleaned out all the soap suds and then ran unit on multiple different cycles every cycle it started
We serviced a
LG DISHWASHER
Model LDT7808SS
Near Eden Prairie, MN 55347
Adam
Job Details: 05/12/2022
"Unit leaking from front left side. Found when testing was leaking from the door gasket area. Ordering both tub and door gasket. Reschedule for Wednesday the 183920DD3005F3920DD3002D; ordrng 1 3920DD3002D (Gasket tub), ordrd 1 3920DD3005F (Door gasket)"
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD8410SW2
Near Eden Prairie, MN 55346
Adam
Job Details: 05/12/2022
Had F1 error code which means the board has failed. Found once disassembled the relay was burnt up. Attempted to repair board. Everytime would still blow the relay. Will need new control board
We serviced a
GE RANGE- ELECTRIC
Model JB655YK9FS
Near Hopkins, MN 55343
Adam
Job Details: 05/12/2022
Installed busted element. Tested with customer. Unit is back to working properly
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Rogers, MN 55374
Matt
Job Details: 05/11/2022
"Customer complaint is, WE DO NOT HAVE POWER TO THE DISPLAY BOARD. Inspected and tested. Found the UI board has failed. Board is not in stock.Part number WD21X23462. Customer approved repairs. Installed new UI board and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6HF55KB1
Near Chanhassen, MN 55317
Adam
Job Details: 05/11/2022
Unit was leaking water from back of unit. Found once disassembled that the water valve was leaking. Had one on the truck so was able to replace it. Tested and reassembled now unit is working properly with no water leak. ; used 1 242252702 (VALVE) from stock
We serviced a
GE RANGE- ELECTRIC
Model JB650SF1SS
Near Eden Prairie, MN 55346
Adam
Job Details: 05/11/2022
Installed control board from last diagnosis. Now unit is working properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM2
Near Otsego, MN 55330
Matt
Job Details: 05/11/2022
"Customer complaint is, NOT WASHING DISHES. Inspected and tested. Found a piece of plastic underneath the float. Removed and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model ZISS480DMCS
Near Eden Prairie, MN 55346
Nate
Job Details: 05/11/2022
"Not cooling. Compressor running, but evap fan wasnt running. It was encased in ice. Got on phone with GE tech support. Determined the defrost heater was bad. Cleaned ice off of fan, but barely runs. Quoted customer for fan and heater. Cant find anyone who has heater. WR51X10065 is the part number. DW can you try and find that, and evap fan? And if so, order those? They are scheduled for Wednesday, and they will have neighbor let me in. Evap fan is WR60X10083.; schdld next appmnt for 5/18 WED !, states that autho needed"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45K6200EW/A3
Near Eden Prairie, MN 55346
Nate
Job Details: 05/11/2022
"Not drying towels. Found the dryer vent packed full of lint, and a couple bad support rollers. Replaced rollers, vacuumed out a ton of dog hair, and shop will have a vent cleaner come out. Runs and heats great now. ; used 2 4581EL3001E (ROLLER) from stock"
We serviced a
HOTPOINT RANGE- GAS
Model RGAS300DM1WW
Near Minneapolis, MN 55429
Nate
Job Details: 05/11/2022
"Mice chewed through the wires for ignitors. Fixed the wires, all ignites great now."
We serviced a
CALORIC RANGE- ELECTRIC
Model RXD214
Near Minneapolis, MN 55412
Nate
Job Details: 05/11/2022
"Glass came out of place, door was hanging off kilter. Some screws were missing. Got the glass back into place and added screws where they were missing, tightened all screws on lower and upper oven. Both doors work great now.."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28JBEDBSG/AA
Near Rockford, MN 55373
Phillip
Job Details: 05/11/2022
I replaced all parts that were ordered and made sure the ice maker fill tube was adjusted correctly. Not much else we can replace or adjust.
We serviced a
GE REFRIGERATOR
Model TBF18DWC
Near Long Lake, MN 55356
Phillip
Job Details: 05/11/2022
The compressor and evaporator fan was not running. I found the big main plug in the front was smoldering. I repaired the wires but it still did not work. I replaced the timer and it worked for a little bit. I ended up finding more wires damaged but I was not able to repair them because they go up in the cabinet.
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Minneapolis, MN 55446
Phillip
Job Details: 05/11/2022
I replaced the defrost heater and defrosted the evaporator. The new heater was a title different and it was harder to install.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Plymouth, MN 55446
Phillip
Job Details: 05/11/2022
The display was not responding and showing dashes. The board would not reset. I replaced the main board and programmed it. Its all working good. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBD305PVS02
Near Plymouth, MN 55446
Phillip
Job Details: 05/11/2022
I installed the main control. The display is nice and bright and both ovens heated to 350.