Service History 27 - Omega Force Appliance Repair

We serviced a

KENMORE WASHER

Model 110. 24942301

Near Saint Paul, MN 55105

Nate

Job Details: 01/10/2024

"Latch not engaging on lid. Found some loose screws for hinges. Tightened, now it engages again. Works great."

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Saint Michael, MN 55376

Matt

Job Details: 01/10/2024

"Customer complaint is, NOISY, LIGHT CHIRP NOISE. Inspected and tested. Found the left rear roller has failed now. Customer approved repair. Installed one new left rear roller and tested. Dryer sounds great. Dryer is now fixed.

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, MN 55311

Adam

Job Details: 01/10/2024

Installed part from last diagnosis tested icemaker water dispenser. Make sure it wasnt leaking assembled test again everythings working properly.

We serviced a

JENN-AIR REF BUILT IN++

Model JS48PPDUDB16

Near Afton, MN 55001

Ivan

Job Details: 01/10/2024

"Installed parts ordered by the office. Tested, no leaks, water dispenses okay, works great, no issues."

We serviced a

FRIGIDAIRE REF BUILT IN++

Model FGRU19F6QFB

Near Woodbury, MN 55129

Adam

Job Details: 01/10/2024

"Call had another company out there say it was sealed system but then had issues with them coming out again. Unit was off turned unit on let it cool for over 30 minutes while disassembled the trim unit never got a frost pattern. Removed Freon, then added access valve pressurized and could see it drop but I couldnt find it. Replaced filter dryer and heat exchanged pressurized to 175 psi held for 10 minutes no problem never dropped vacuumed got it under 275 ?m. Filled unit with proper amount of 134 a plugged unit back in reassembled everything else. Frost pattern looks good. Everything is cool assembled and reinstalled LED lights were installed LED lights and everything is working great"

We serviced a

KITCHENAID WALL OVEN++

Model KOCE500ESS11

Near Eden Prairie, MN 55347

Adam

Job Details: 01/10/2024

Customer complaint is microwave light went out whole unit out found that the bulb was bad and wiring. Replaced bulb and wiring now. Things working great assembled and tested multiple times

We serviced a

ASKO++ DISHWASHER

Model 460830/02

Near Apple Valley, MN 55124

Nate

Job Details: 01/10/2024

"Dishwasher will drain, then fill, then run all night. Or give an 1 error code related to possible heating element issue. Got into service mode and found that it actually had an e10, overflow error. Found water in flood pan. Dried water out, and then put back into test mode. All components work great. But then on regular cycle it would fill, drain, fill, drain. We did a factory reset so pressure sensor would recalibrate.

We serviced a

GE DRYER

Model DBXR463GD1CC

Near Maple Grove, MN 55369

Phillip

Job Details: 01/10/2024

I replaced the duct front and lint screen. The dryer is working good.

We serviced a

FRIGIDAIRE RANGE

Model PLGF659ECA

Near St. Cloud, MN 56304

Brandon

Job Details: 01/10/2024

"Customer stated they were smelling gas and the oven was taking a long time to heat up. Tested the igniter and found it was not fully glowing also the amp draw was at 2 amps. Quoted the customer a new igniter customer approved. Installed New igniter, cycled and tested. Oven works correctly now"

We serviced a

SUBZERO++ REFRIGERATOR

Model 632/02

Near Minneapolis, MN 55416

Phillip

Job Details: 01/10/2024

The freezer fan was not working. Today I replaced the freezer evaporator fan motor. The new fan is working. I advised the customer to give it about 6 hours to cool down. The high temp alarm was on but that because I had both doors open. I advised the customer it will go off when it cools down.

We serviced a

BEKO RANGE

Model PRDF34550SS

Near Robbinsdale, MN 55422

Phillip

Job Details: 01/10/2024

Today I replaced the oven temp sensor per the Beko tech line recommendation. I got the range back as far as I could. The gas line and power cord is behind the range and hits. I let preheat for 30 minutes then watched the temps. The average temp I got was around 355. I did find the knob has to be right at the 350 dot or a little back. You also have to wait the complete 30 minutes. Working great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Dayton, MN 55327

Phillip

Job Details: 01/10/2024

The dishwasher does not drain and upper rack is loose. I started the drain cycle. I could hear it try and drain but no water would drain. I removed the cap on the air gap and cleared the food build up. Now the dishwasher can drain. The upper rack hangs down and is loose on the right side. One of the rack clips is broken. I used zip ties and fixed the upper rack.

We serviced a

SAMSUNG DRYER

Model DV22K6800EW/A1

Near St. Cloud, MN 56301

Brandon

Job Details: 01/10/2024

Returned with part and installed the board- had no issues with the unit staying on after new board was installed

We serviced a

SAMSUNG DISHWASHER

Model DW80K5050US/AA 03

Near Minneapolis, MN 55424

Adam

Job Details: 01/10/2024

Installed new dispenser from last diagnosis. Once installed tested unit. Unit is now working properly.

We serviced a

LG WASHER

Model WM3570HVA

Near Cottage Grove, MN 55016

Ivan

Job Details: 01/10/2024

Installed new Drain pump tested cycles works great.

We serviced a

ELECTROLUX WASHER

Model BPLS627UIM0

Near Minneapolis, MN 55410

Nate

Job Details: 01/10/2024

"Washer has been leaking from the front. Water runs down the front under the door. The gasket is in great shape. No tears or misshapen. They have two dogs with coarse hair, and I found hair where the gasket meets the door and the bottom of the door. Advised customer to wipe off bottom of door and gasket after every use."

We serviced a

LG REFRIGERATOR

Model LRMDS3006S/02

Near St. Cloud, MN 56303

Brandon

Job Details: 01/10/2024

"Returned with the valve assembly, removed old assembly and installed new assembly, cycled and tested the unit is now dispensing water"

We serviced a

GE REFRIGERATOR

Model PFS22SISASS

Near Rogers, MN 55374

Matt

Job Details: 01/10/2024

"Customer complaint is, REFRIGERATOR IS NOT COOLING SEEMS TO BE ABOUT 55?, FREEZER IS STILL BELOW 0. Inspected and tested. Freezer is 20F and FF is 61F. Theres no airflow to the FF compartment. Found the back wall of the freezer is frosted over. If I open the freezer drawer I get airflow to the FF compartment. The evaporator and air FF return vents are completely frosted over and shut. This is a defrost issue. I jumped the defrost heater from the board and didnt get any amp draw. Refrigerator needs to be unplugged and defrosted for 48 hours and then I can come back and disassemble evaporator cover and diagnose the problem. I carry the board, sensor and bimetal. The defrost heater is NLA. Customer is going to defrost refrigerator and Im rescheduling. Customer would like sooner service if we can. ; schdld next appmnt for 1/17 WED !"

We serviced a

LG WASHER

Model WM4000HBA/01

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, THE UNIT WAS WASHING AND THE CLOTHES ARE DAMAGED AND ALSO THE DRUM AS WELL. Customer said there kids hockey pants got stuck in the gasket and ripped it. Inspected and tested. Found the door gasket is ripped in multiple spots. They sent a new door gasket and both spring clamps, but the gasket is the wrong one. I need part number AGM30030702. Dana can you have them send a new door gasket to the customer and reschedule. I took the wrong gasket with me, but left the spring clamps for when I return to install the new gasket. Please schedule me extra time. ; saved tckt"

We serviced a

GE DISHWASHER

Model PDT715SYN5FS

Near Corcoran, MN 55340

Matt

Job Details: 01/10/2024

"Customer complaint is, FTD ERROR CODE. Inspected and tested. Theres standing water in the bottom of the dishwasher when I got here. I canceled and drained and nothing happened. I removed bottom toe kick panel and the drain pump is humming, but not pumping water. I tapped on it and it came on and drained completely. I started a cycle and its draining now. Dishwasher needs a new drain pump. Quoted customer $347. to install new drain pump. Customer approved repair. Pump on order. ; ordrng 1 WD19X25461 (PUMP ASSM - DRAIN)"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Otsego, MN 55301

Matt

Job Details: 01/10/2024

"Customer complaint is, Start knob is no longer working just spins. Inspected and tested. This is a GE dryer. Found the timer knob is broken. Installed new knob and tested. Dryer is working great. Dryer is now fixed. ; used 1 WE01X20378DNS (KNOB) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHD2251TF8

Near Ramsey, MN 55303

Phillip

Job Details: 01/10/2024

The ice maker wont make ice. The customer has replaced the water valve and changed the fill time settings and the ice maker worked a little. Now it does not work at all. I found there is ice in the mold and the bale arm is stuck up. I tried to run a harvest test but the ice maker will not cycle at all. It will need a new ice maker. I gave quote for the ice maker. I will order the ice maker. ; ordrd 1 243297613 (I/M ASSY)

We serviced a

SAMSUNG RANGE

Model NX58H9500WD/AA

Near Saint Augusta, MN 56301

Brandon

Job Details: 01/09/2024

"Customer was getting a gas smell when trying to use the oven, front right burner not working correctly. Cleaned the front right burner. Replaced the igniter in the oven. Cycled and tested both operating correctly at this time"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Stillwater, MN 55082

Ivan

Job Details: 01/09/2024

Install brand new icemaker tested to cycles. Fill with water no issues work great.

We serviced a

MAYTAG DRYER

Model mdg5500aww

Near Minneapolis, MN 55417

Nate

Job Details: 01/09/2024

"Running and grinding and squealing. Found two seized up rollers. Replaced rollers, cleaned and oiled shafts. Vacuumed out dryer. Runs great now. Very quiet.

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Sauk Rapids, MN 56379

Brandon

Job Details: 01/09/2024

"Customer stated there was a light stuck on. Found the green wash light on. Shut the unit off, was informed by the customer the water softener had an issue recently releasing all the scrubber beads into the water supply. Found the water turned off, removed each hose flushed each hose. Removed and cleaned each filter. Put filters back and installed the hoses. Cycled and tested the machine several times the machine now cycles and fills with water.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Monticello, MN 55362

Brandon

Job Details: 01/09/2024

"Customer was hearing a grinding sounds.Removed lower cover and checked clutch and belt (ok) removed the wash plate and found the hub was stripped out. Customer approved the repair. Performed repair, cycled and tested and there is no more grinding."

We serviced a

LG WASHER

Model WT7300CV

Near Minneapolis, MN 55412

Phillip

Job Details: 01/09/2024

The complaint was the whole washer is completely dead. I unplugged the washer and remove the back cover. I put my meter leads into the black and white wires coming out of the filter board and then plug the washer back in. I got 120 V and the washer is working now. The issue is probably with the main board. I gave the customer a quote but because its working they declined the repair at this time.

We serviced a

GE RANGE

Model JGB660EP1ES

Near Maple Grove, MN 55369

Matt

Job Details: 01/09/2024

"Customer complaint is, COOKTOP IS OK, OVEN DOES NOT WORK. SHUTS OFF AFTER 10 MINUTES. Customer said it randomly shuts off on its own and the buttons become unresponsive at times. I found a service bulletin for this exact problem. Moisture is getting on the board causing it to be erratic or unresponsive. They have a piece of insulation to install underneath the board. Customer approved repair. Installed new insulation strip underneath the board. Range is now fixed."

We serviced a

KENMORE WASHER

Model LXR9245EQ1

Near Saint Paul, MN 55108

Ivan

Job Details: 01/09/2024

"The machine was not draining, so I replaced the water pump, water valve, and cams. After installing the new parts, the machine cycled fine with no issues and is now working great."

We serviced a

SAMSUNG DRYER

Model DV487400EW/A2

Near Minneapolis, MN 55413

Phillip

Job Details: 01/09/2024

"The dryer has power and the panel comes on it just wont tumble. I took the dryer apart and found the belt had popped off the pulley. The idler pulley fell apart and the right rear roller bearing is stuck. I quoted the customer for the repair. I replaced the idler pulley and right rear roller. The dryer sounded good and heats good.

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Wayzata, MN 55391

Phillip

Job Details: 01/09/2024

The washer is not draining. I started the drain cycle and I can hear the drain pump impeller is stripped. I quoted for the new part. I replaced the drain pump. I put in 2 towels and started the washer. I let fill and start to wash. I then stopped it and started a drain and spin. The washer drains good and fast and was spinning.

We serviced a

LG DRYER

Model DLEX5101W

Near Rogers, MN 55374

Matt

Job Details: 01/09/2024

"Customer complaint is, MAKES VERY LOUD CONSTANT NOISE WHEN RUNNING. Inspected and tested. Found the front right roller was seizing up and had a flat spot on it. Customer approved repairs. Installed 2 new front rollers and vacuumed and bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

GE DISHWASHER

Model GSD3360K55SS

Near Eden Prairie, MN 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis once installed test and multiple times still wasnt getting a really good drain. Found that the solenoid switch to switch from wash to drain wasnt lifting all the way. needed one of those switches. after everything was installed, tested multiple times and units working great.

We serviced a

WHIRLPOOL DRYER

Model LT7000XTN0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/09/2024

Installed parts from last diagnosis and tested multiple times after it was done. Everything is working great.

We serviced a

SAMSUNG RANGE

Model NX58H9500WS/AA

Near Chanhassen, MN 55317

Adam

Job Details: 01/09/2024

Customers complaint oven will not bake bun it will broil. Cook top works and fans working. Removed the cover over the igniter for the bake. Start getting voltage but nothing. Removed the igniter and is testing open(bad). Replace igniter with truck stock igniter. Tested. Reassembled. Tested again and working great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Plymouth, MN 55446

Phillip

Job Details: 01/09/2024

The ice maker had failed. Today I replaced the ice maker and ran a harvest test. The new ice maker is working as it should. I advise customer to give it at least a hour to start making ice.

We serviced a

ELECTROLUX WASHER

Model EFLS527UTT0

Near Shorewood, MN 55331

Adam

Job Details: 01/09/2024

"Customers complain to the unit not draining as water and unit with towels. First thing I did was try to vacuum out. The water was not able to do the back hose. Its all clogged up had to tip the unit back a little bit then manually open the door and vacuum out all the water, I lay a bunch of towels down on the floor when I doing this because a lot some water does spill out no way around it because the drain is all clogged and can vacuum it out that way. Got all the water out then was able to remove the hose from the basket itself where the filter is and found a piece of plastic in there. Removed reassembled and then tested multiple times for leaks no active leaks.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, LITTLE LOUDER THAN NORMAL AND SHAKES. Inspected and tested. Dryer sounds normal when I tested it. I disassembled dryer and inspected rollers, idler pulley and belt and all looks good except the idler pulley is a little sticky and isnt rolling smoothly. I cleaned up rollers and installed new idler pulley and vacuumed out bulkhead and inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

KENMORE REFRIGERATOR

Model 10656243400

Near Burnsville, MN 55306

Nate

Job Details: 01/09/2024

"Replaced main control. Told customer to give it 24 hours. Compressor running, evaporator has normal frost, and fans running. Baffle open to the fresh food section."

We serviced a

LG DRYER

Model DLE7300VE

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, THUDDING WHEN ITS RUNNING. Inspected and tested. I disassembled dryer and rollers and idler pulley are good. Found the drum is separating at seam were its welded and making a thumping noise when it hits the rollers. Installed new drum and tested. Dryer is now fixed."

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Prior Lake, MN 55372

Nate

Job Details: 01/09/2024

"Just clicks. Doesnt run. Found a bad thermal cut out. Replaced cut out, and vacuumed out dryer and cleaned and oiled rollers.. I ended up climbing behind dryer and cleaning all the lint out of vent and made sure flap opens.

We serviced a

MAYTAG DRYER

Model MGDE400XW1

Near Saint Augusta, MN 56301

Brandon

Job Details: 01/09/2024

"Customer said the unit was making nosie. Removed the covers and cleaned out the unit. Found a roller locked up. Quoted customer a new set of wheels, idler pulley and belt. Customer approved, installed the parts reassembled the dryer cycled and tested"

We serviced a

LG REFRIGERATOR

Model LMWS27626S/02

Near Saint Paul, MN 55104

Ivan

Job Details: 01/09/2024

"Installed the duct assembly supply part provided by the customer and defrosted the unit; it is currently functioning.

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, MN 55441

Adam

Job Details: 01/09/2024

"10th floorThis unit is working properly is making ice water is turning blue from the hard water they have, and all the calcium buildup ran the cleaner through it wiped everything down explain to receptionist put a note on there to empty the ice completely, and wipe it down; saved tckt"

We serviced a

SCOTSMAN++ ICEMAKER++

Model DE33PA - 1SSD

Near Minneapolis, MN 55441

Adam

Job Details: 01/09/2024

9h floor employees break room. Icemaker is working properly. Just need a good cleaning cleaned it out. Did proper maintenance. Ran cleaner through it. Also let the receptionist know to make a note on it to wipe it out in the morning and emptied the ice.; saved tckt

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFD

Near Plymouth, MN 55446

Phillip

Job Details: 01/09/2024

The refrigerator side is not cooling well. I removed the fresh food cover and found the evaporator has a low frost pattern. The fridge is leaking refrigerant in the evaporator and heat exchanger. The evaporator and heat exchanger both need to be replaced. I quoted for the repair and will order the parts. ; ordrd 1 297217900 (Heat exchanger) and 1 297414901 (EVAP REPLACEMENT **)

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Saint Michael, MN 55376

Matt

Job Details: 01/09/2024

"Customer complaint is, SUPER LOUD WHEN SPINNING. Inspected and tested. Washer sounds like a jet engine when spinning and is leaking water on the floor. Washer needs a new gearcase part number W11393685, new spaner nut part number W10909670, and a new slider part number W10734521. Please call in for authorization. I need 2 hours on my return trip. ; saved tckt"

We serviced a

DANBY REFRIGERATOR

Model DBC2760BLS

Near Eagan, MN 55122

Nate

Job Details: 01/09/2024

"Stopped cooling. I found compressor and evaporator fan not running. Turned off power to it to remove the hi warning. That got rid of it. After 10 minutes, per Danby, temps should be dropping on right side. No drop in temp. Actually increased. Tech line said since compressor and all fans running, if it was a bad temp sensor it would give an error. Most likely needs a recharge. Please call customer with quote for sealed system work. ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model GU1200XTLS2

Near Mound, MN 55364

Adam

Job Details: 01/09/2024

Customer complaint is not cleaning properly or at all. Brand unit I put a glass in there with a little bit of jelly and it would never get it out. Found that it has very weak pressure. Checked over the chopper filter. Nothing there just a motor itself is bad. Will need some assembly ordered and rescheduled customer.; ordrd 1 W10782773 (Sump assembly)

We serviced a

KENMORE MICROWAVE

Model 363.63703600

Near Maple Grove, MN 55311

Phillip

Job Details: 01/09/2024

"The complaint is the microwave is dead. I plugged it in and verified it gets 120 volts to the main board. I get 120 volts going into the transformer but nothing out of the transformer. I ohm the display transformer and it read 0 ohms. The door latch keeps breaking and the door is hard to open. The switch bracket is worn down and should be replaced. The turn table does not spin. The turn table motor has no resistance when you try to spin the turn the table. It needs the bracket, transformer and turn table motor. I could not find the turn table motor or transformer in stock. Please look it up and contact the customer. WB06X10216 bracket Control transformer WB20X10023Turn table motor WB26X10188; snapped 1 QuickPics, states that autho needed"

We serviced a

GE WASHER

Model PTWN8050M0WW

Near Saint Paul, MN 55108

Ivan

Job Details: 01/09/2024

"During the visit, it was determined that the machine requires a new transmission brake assembly and rotor housing. Both parts have sustained damage. To resolve this issue, the following parts will be needed:She is interested in repair if find parts available . WH37X10005 Washing Machine Mechanical Housing AssemblyRotor Assembly WH37X10005WH39X10009; saved tckt"

We serviced a

DANBY REFRIGERATOR

Model SPRWC053D1SS

Near Minneapolis, MN 55439

Nate

Job Details: 01/09/2024

"Top section for red wines is set to 63 and its been 52 according to customer. I took temps, its currently 54.3 on top, and they have it set lower on lower section and its 48 degrees but set to 42. They said a fan has been running louder lately. I found no restrictions or frost build up around the evaporator fan, but they said it sounds like its coming more from underneath. I checked the evaporator coils and there was minimal frost build up on coils. I lowered temps and the compressor kicked in, and I gave it 20 minutes. Only the upper half frosted over. I pulled out the fridge and attempted to take an amp draw on wires, but all said zero ohms. I attached photo of compre$$or. Please submit for sealed system work. ; O-emld tckt"

We serviced a

LG RANGE

Model LREL6323S.FSTLLGA

Near Monticello, MN 55362

Brandon

Job Details: 01/09/2024

"Cist stated the front burner not working correctly, removed the stove top found broken wire in the stop top. Ordered new part. ; ordrd 1 MEE50408702 (Burner element)"

We serviced a

WHIRLPOOL WASHER STACKED++

Model WFW5620HW2

Near Minneapolis, MN 55411

Nate

Job Details: 01/08/2024

"Not draining. Found the filter full of junk: cleaned it all out, drains great now: showed customer how to clean filter. Put it on a drain and spin and it spins and drains awesome."

We serviced a

KENMORE DRYER

Model 110.94832201

Near Becker, MN 55308

Brandon

Job Details: 01/08/2024

Customer states the dryer is taking several time to dry clothes. Disassembled and cleaned found unit full of lint. Oiled the rollers and idler pulley, put back together, and ran- tested the vent and the unit is venting well.

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR/AA

Near Saint Paul, MN 55103

Ivan

Job Details: 01/08/2024

"The issue was that the main heat was not turning on due to a loose connector. I resecured and verified the connection, and now there are no issues."

We serviced a

MAYTAG DRYER

Model MGDB750YW0

Near Minneapolis, MN 55418

Ivan

Job Details: 01/08/2024

"During the visit, I discovered that the machine was not functioning due to a damaged belt and idler pulley. After replacing these components and conducting test cycles, the machine started to work perfectly.

We serviced a

GE DISHWASHER

Model GDF630PSM5SS

Near Maple Grove, MN 55369

Matt

Job Details: 01/08/2024

"Customer complaint is, FAILURE TO DRAIN CODE. Inspected and tested. Found the drain pump has failed. Also the drain hose has a black rubber extension. Customer approved repairs. Installed new drain pump and drain hose extension. Tested and dishwasher is draining great. Dishwasher is now fixed.

We serviced a

FRIGIDAIRE RANGE

Model RG-533

Near Maple Grove, MN 55369

Phillip

Job Details: 01/08/2024

The bake element is not working. The customer removed the bake element and found on of the terminals was bad. I installed new terminals on the wires and installed the new bake element they had purchased. The bake is now working.

We serviced a

GE RANGE

Model n/a

Near Maple Grove, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, LF BURNER STOPPED WORKING. Inspected and tested. Found the front left burner was dirty. Cleaned up burner and tested. Burner is working great. Range is now fixed."

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Maple Grove, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, SQUEAKING BUT STILL DRYING AS NORMAL. Inspected and tested. Found the front bearing and glides are wore out and the bottom felt is ripping. Needs a new front bearing assembly and bottom felt seal. Installed new front bearing assembly and bottom felt seal. Tested and dryer sounds great. Dryer is now fixed."

We serviced a

WHIRLPOOL DRYER

Model LGR7646EQ0

Near Eden Prairie, MN 55346

Adam

Job Details: 01/08/2024

"Customer service complaint is unit not heating. Looked through little window to watch igniter to see if it would blow and start. Unit with tumble but igniter would never engage. remove the back of the unit tested some of the thermostats and found a bad thermostat. Replaced thermostat, tested unit and working properly reinstalled everything tested again working great vent is too high up to check airflow properly. It is blowing the window open and it looks like its blowing decent temps are getting to 110 which is normal for gas dryer. Explained customer if it seems like things are taking longer to dry or anything and usual please get dryer vents clean.

We serviced a

ELECTROLUX DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, MN 55120

Ivan

Job Details: 01/08/2024

Installed new U/I and control board tested cycles no issues works great.

We serviced a

ASKO++ DISHWASHER

Model 492570/04

Near Minneapolis, MN 55413

Nate

Job Details: 01/08/2024

Replaced bad water valve. Now it doesnt rumble when it fills. Fills great and circulates great.

We serviced a

GE WALL OVEN++

Model PT956SR1SS

Near Chanhassen, MN 55317

Adam

Job Details: 01/08/2024

Installed part from last diagnosis was able to do without having to pull the oven out of the wall. Was able to do inside the cavity of the oven itself installed part tested its working properly

We serviced a

MAYTAG WASHER STACKED++

Model MHW5630HW0

Near Minneapolis, MN 55406

Nate

Job Details: 01/08/2024

Replaced bad pressure sensor. Ended up not needing new main pcb. Runs great now. Ran it through a drain and spin and ran awesome.

We serviced a

GE DRYER

Model GFDN120GD1WW

Near Plymouth, MN 55446

Phillip

Job Details: 01/08/2024

"The customer said the dryer heats but takes long time to dry. I took a heat test and the dryer heated up to 245 degrees and it took a real long time. I used my tester and tested the air flow, the air flow is poor. I pulled the dryer out and removed the dryer duct. I then ran the heat test again. Now it heated to 205 and it got there quickly. It then turned off and the heat dropped quickly. The air flow out the dryer is good and the connecting duct is not plugged. I advised the customer to have the dryer duct cleaned ASAP."

We serviced a

SAMSUNG RANGE

Model NE58R4321SS1SS/AA

Near Sartell, MN 56377

Brandon

Job Details: 01/08/2024

Customer said the breaker was tripping when the oven was running. Turned oven on preheat and removed the back covers. The unit preheated with no issues turned on the burner and had the breaker trip at 38 amps. Turned oven to 45O unit preheated and had no issues. Turned on a few breakers and the breaker did not trip. The suspected issue is the breaker. The customer will change the breaker himself if the breaker does not fix the issue the customer will call back

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS3

Near Minneapolis, MN 55407

Nate

Job Details: 01/08/2024

"Hasnt been heating. Heater ohms good. Main pcb wasnt sending voltage to heater. Replaced main pcb. But it still did not heat. I pulled the dishwasher out and checked the heating element and it actually is internally broken. I tested the heating element and it was OL. Ordered heater, installed heater and installed main pcb. No amp draw before on heater. Now 7 amps per spec when heater comes on.

We serviced a

GE MICROWAVE

Model JVM1650SB004

Near Eden Prairie, MN 55347

Adam

Job Details: 01/08/2024

"Install new magnetron from last diagnosis. Once it was installed, tested before reassembling. It was working properly reassembled unit and then reinstalled. Once it was reinstalled, tested again multiple times make sure it was heating and working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS00

Near Otsego, MN 55362

Matt

Job Details: 01/08/2024

"Customer complaint is, LEAK FROM THE FILTER IS GOING DOWN TO THE FREEZER. Inspected and tested. Found its leaking from a crack in the water reservoir tubing. Customer needs to unplug refrigerator and defrost the freezer after we repair the water leak because theres ice buildup in the freezer causing the drawer to not open and close right. I also advised customer to turn the water off to the refrigerator until we do the repair because its leaking when you use the dispenser or when the ice maker cycles. Installed new water reservoir tank and tested. No more leaks.

We serviced a

KENMORE WASHER

Model 110.20922990

Near Minneapolis, MN 55438

Adam

Job Details: 01/08/2024

Installed parts from last diagnosis. Once the transmission and agitator was installed tested on every cycle made sure its spun and drain. Good. Also agitated properly. Everything is working great again. Customer is happy with the way It works. also clean the entire outside of the unit for the customer making sure theres no grease on anything and lent or any kind of dirt.

We serviced a

GE REFRIGERATOR

Model GSS22SGRESS

Near Minneapolis, MN 55428

Phillip

Job Details: 01/08/2024

Both sides not cooling well but cooling some. I found the fridge display lights are out and the dispenser lights are flashing. The evaporator fan is trying to start but cant. The board has failed. I went to Sundberg and got the main board. I came back and replaced the main board. Its now working great. I advised the customer to give it the rest of the day to cool down.

We serviced a

VENTAHOOD VENT HOOD

Model K250HSS2

Near Minneapolis, MN 55418

Ivan

Job Details: 01/08/2024

"The vent is working fine, but the customer has reported that the switch is no longer functioning. Upon inspection, I observed that the switch is mechanically inoperative. Kindly provide a quote for the necessary parts to facilitate the repair. Thank you.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GFSS6KKYASS

Near Osseo, MN 55311

Matt

Job Details: 01/08/2024

"Customer complaint is, FREEZING ON THE BOTTOM, THE BACK IS COVERED IN ICE. Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I tried removing the FF evaporator cover and its still frozen behind and the foam broke taking it apart. The defrost drain is plugged. I defrosted evaporator and cleaned out drain and installed new drain kit. Tested and the heater is not coming on. The bimetal has failed. The bimetal is NLA part number WR02X12592. Can someone find this bimetal and reschedule the customer please. I did not install the evaporator cover yet, just in case we cant find the bimetal. ; saved tckt"

We serviced a

GE REFRIGERATOR

Model 1

Near Saint Paul, MN 55104

Ivan

Job Details: 01/08/2024

"The system is not cooling adequately; the compressor runs intermittently and produces heavy noises. Error codes 304 and 300 have been identified. A complete replacement of the compressor and seal is necessary.Please provide a quote for customer if will like to move forward with repair . List of errors related to the sealed system:0300 (300-399) 0301: N/A (Not Applicable)0302: N/A0303: Freezer temperature exceeds > 55?F.0304: Fresh Food temperature exceeds > 25?F.0305: N/A0306: N/A0307: N/ATo address the cooling issue, it is imperative to install a new compressor and seal. If you require any further information or clarification, please feel free to ask.; saved tckt"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC30KB3

Near Chaska, MN 55318

Adam

Job Details: 01/08/2024

Customer complaint is not making ice. Last visit I cycled the icemaker never got water and turned on the water valve and got water this time it never went through harvest still had the same ice/water from when I test ran it last time. Unit just wont cycle through. Will need new icemaker ordered and rescheduled customer.; used 1 5303918493 (I/M ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Elk River, MN 55330

Matt

Job Details: 01/08/2024

"Customer complaint is, WONT START THE LIGHTS ARE ON.. SHE DOES NOT THINK THE DOOR IS LATCHING. Inspected and tested. Found the door strike is bent down preventing the door from shutting and latching. I bent it up and now its working, but its still bent and not lining up quite right. I called and texted Wil for authorization, but havent heard back if he wants me to order the new door strike. Wil texted me to order the part and go ahead with the repair. Installed new door latch strike and tested. Dishwasher is working great. Dishwasher is now fixed. Please bill customer. ; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD362288

Near Minneapolis, MN 55410

Nate

Job Details: 01/08/2024

"Wrong part sent. Need to get correct part sent. They leave Wednesday at noon. Hope to be able to overnight it and be back before then. ; saved tckt , states that autho needed"

We serviced a

LG DRYER

Model DLE7100W

Near Minneapolis, MN 55412

Phillip

Job Details: 01/08/2024

"The customer complaint is the dryer starts but does not tumble. I tried the dryer and the motor hums when it tries to tumble. I tried to spin the drum by hand but it wont spin. I took the dryer front off and removed the drum. I found the dryer drum has a crack in it and a pair of underwear was stuck in the drum. That was bound up around the left rear roller. I got it spin but the drum has a crack. I advised the customer to not use it. It will need the drum, the belt and rollers supports. ; ordrng 1 4400EL2001F (Belt) and 1 3045EL1002P (Drum) and 2 AGM75510755 (Drum roller support)s"

We serviced a

FISHER PAYKEL++ DRYER

Model DG7027P1US0

Near Saint Michael, MN 55376

Phillip

Job Details: 01/08/2024

The complaint is when you shut the dryer door the motor starts on its own. The does heat. Theres also a loud screeching sound when it runs. I removed the main board and inspected the back of it. I did not see anything burnt. I put the board back in and now the dryer works good. The drum does not spin when the door is shut. If I press start then it spins. The motor relay on the board was stuck. The board will need to be replaced. I tried to isolate the noise but I could not. I think its either from the motor or the idler. It sounds more like an idler drag sound than a motor. I was unable to get parts to pull up. Please look up the main board control and the idler and give the customer an estimate. ; saved tckt

We serviced a

GE WASHER

Model GFW650SPN3SN

Near St. Cloud, MN 56301

Brandon

Job Details: 01/05/2024

Customer states the unit would not power on.Checked and found unit had power. Replaced the part that was provided. Cycled and tested unit. The unit is now working

We serviced a

LG WASHER

Model WM3500CW

Near Plymouth, MN 55446

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. Once part was installed tested multiple times for leaks. No leaks for present. Unit is working properly now.

We serviced a

GE DISHWASHER

Model PDTZ15SMN4ES

Near St. Cloud, MN 56304

Brandon

Job Details: 01/05/2024

Customer stated the heater was not working.Removed the unit cycled and tested found no power going to heat element. Installed supplied parts. Cycled and tested now the unit is heating. Put unit back in its spot

We serviced a

LG MICROWAVE

Model LMV1831SS/00

Near Minneapolis, MN 55448

Phillip

Job Details: 01/05/2024

The numbers on the display go crazy and flash. I verified the issues and replaced the whole control assembly. I tested and the new one works good.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Minneapolis, MN 55441

Adam

Job Details: 01/05/2024

Customer is complained as top rack not washing properly. Inspected upper spray arm that looks like its good its connecting good ran unit and found that the water pressure sounded really low with the motor so I ran unit and it doesnt have much water pressure and isnt moving the top spray arms. Removed filter and then removed chopper cover. Once chopper cover was removed was able to find the chopper all gummed up. cleared it reassembled unit sounds a lot better.

We serviced a

BOSCH DISHWASHER

Model SHE53C85N/01

Near Big Lake, MN 55309

Brandon

Job Details: 01/05/2024

customer showed me the upper rack was hitting the top sprayer. Was able to adjust the top sprayer so it was not hitting the top rack.

We serviced a

WHIRLPOOL DISHWASHER

Model IUD8500BX1

Near Minneapolis, MN 55411

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. Once installed tested for 15. Minutes no leaks and working properly

We serviced a

GE RANGE

Model JB65YKCFS

Near Monticello, MN 55362

Brandon

Job Details: 01/05/2024

"Customer stated the oven take long time to preheat and never seems to get up to temperature Turned unit on waited 3 minutes could feel no heat coming from the lower bake element. Removed element and noticed one wire not hooked up, tested the element, tested good. Removed back cover, hooked element back up plugged in unit, turned unit on, tested voltage a the back of the element (ok) ran unit and the element worked. Waited and the unit got to 350 in 7 minutes."

We serviced a

GE REFRIGERATOR

Model GFE28GMKJES

Near Maple Grove, MN 55311

Nate

Job Details: 01/05/2024

"The fresh food fan was running super loud. Found ice built up around it, and the insulation around it and around the lower evaporator panel was all saturated. Replaced entire assembly which includes fans. Now its nice and quiet and sealed better too around the ff evap fan."

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Eden Prairie, MN 55347

Adam

Job Details: 01/05/2024

Installed part from last diagnosis. once the drain pump was installed tested multiple times make sure it didnt have Any leaks and was draining properly. Unit is working correctly now.

We serviced a

LG REFRIGERATOR

Model LMXS30776D/02

Near Arden Hills, MN 55112

Phillip

Job Details: 01/05/2024

The whole unit stopped cooling because the compressor had failed. Today I replaced the compressor and filter drier. I leaked checked with nitrogen and then purged the system. I pulled a deep vacuum for 15 minutes. I updated the main board. I recharged and verified pressures are good and its cooling. I advised them to wait 6 hours for it to be cold.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Minneapolis, MN 55412

Phillip

Job Details: 01/05/2024

The oven would not bake or broil. The broil is underneath so it uses the bake burner. I started the oven and the ignitor does not glow. I did get 120 volts to the ignitor. It needs the ignitor. I quoted for the repair then replaced the ignitor. The oven now bakes.

We serviced a

BEKO REFRIGERATOR

Model BFFD3626SS

Near Apple Valley, MN 55124

Nate

Job Details: 01/05/2024

"Sometimes the compressor runs loud and it has trouble cooling. It was 35 and 0 when I got here. Replaced back panel though, which includes new evaporator fan. Also recommended pulling fridge out another inch to give it proper clearance behind so it doesnt overwork the compressor."

We serviced a

WHIRLPOOL DRYER

Model WGD9400SU0

Near Medina, MN 55340

Matt

Job Details: 01/05/2024

"Customer complaint is, DRUM DOESNT SPIN. Inspected and tested. Found the idler pulley had wore through and fallen off. Installed new idler pulley and vacuumed out bulkhead. Tested and dryer is working great. Dryer is now fixed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model Et20nkxan00

Near Loretto, MN 55357

Matt

Job Details: 01/05/2024

"Customer complaint is, NOISY. Customer said its coming from the evaporator fan. Inspected and tested. Everything was off when I got here. I turned the compressor on and the evaporator fan started loud, but then sounded normal. I removed the evaporator cover and everything looked good. Customer approved repair. Installed new evaporator fan motor kit and tested. Fan sounds great. Refrigerator is now fixed."

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV1645TS

Near Lakeville, MN 55044

Nate

Job Details: 01/05/2024

"Microwave dead. Found a blown fuse and a bad micro switch. Also the switch assembly was a bit worn down. Replaced assembly, along with the switches and fuse.

We serviced a

LG MICROWAVE

Model LMV2031BD

Near Maplewood, MN 55119

Ivan

Job Details: 01/05/2024

"The microwave was not turning on at all, and upon investigation, I discovered that both the fuse and thermostat were shorted. After replacing both units, the microwave now works perfectly with no issues."

We serviced a

GE COOKTOP++

Model JGP336WEV3WW

Near Saint Paul, MN 55102

Ivan

Job Details: 01/05/2024

"The customer complained about smelling gas coming from the cooktop. I conducted a thorough inspection but did not find any issues or leaks. I tested the main lines for gas leaks using soap and also cleaned up the burners, ensuring everything was secure with no apparent issues.It is possible that the gas smell may have resulted from the pilot light not being in the right location or from turning on the gas before igniting the burners. I explained to the customer that if they pass the spark function for a few minutes without igniting the burners, gas might escape. I emphasized the importance of putting the pilot light in the correct location before turning on the gas to avoid gas leakage.I advised the customer to be careful in the future and to ensure proper ignition to prevent any gas release."