We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Burnsville, MN 55337
Delton
Job Details: 07/11/2022
Found that dishwasher is leaking from Diverter seal. Ran diagnostics and had heater error. Im assuming that water leaked out enough to where dishwasher didnt detect heat and shut off heater. I ran test and heat does get hot. I tried seal and it still leaks. Motor/sump assembly needs to be replaced. Sump assembly w10902372
We serviced a
GE RANGE- GAS
Model JGBP28MEM5BS
Near Minneapolis, MN 55408
Nate
Job Details: 07/11/2022
"Door lock works great and oven ignites great, preheated to 350 perfect."
We serviced a
GE MICROWAVE
Model JVM3160RF5SS
Near Otsego, MN 55374
Matt
Job Details: 07/11/2022
"Customer complaint is, DEAD. Inspected and tested. Found the fuse was blown because one of the door switches has failed. Also the switch holder is wore out.Installed new holder, 3 switches and 1 fuse. Tested and microwave is working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH), 1 MICRO2 (20 AMP FUSE), and 1 WB06X10610 (SWITCH HOLDER) from stock"
We serviced a
LG WASHER TOP LOAD
Model WKE100HWA
Near Saint Paul, MN 55106
Nate
Job Details: 07/11/2022
Replaced broken drain line. Drains great now with no leaks. Had to use air sled because unit was not pulled out and dryer was still on top. Called to run payment but they were in a store and asked if they could call back to make the payment. $256.34
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2033VP2
Near Minneapolis, MN 55418
Nate
Job Details: 07/11/2022
"Icemaker ticks and grinds when you cycle it. Gears are stripped. Replaced Icemaker with the one we carry which is well under the part authorization amount. Cycled it, runs great. Filled with water. ; used 1 5303918277 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Plymouth, MN 55441
Phillip
Job Details: 07/11/2022
The dishwasher fills with water but does not pump water. I found the wash motor is locked up. I do not carry that motor. Wash motor WPW10510666; ordrd 1 WPW10510666 (Wash motor)
We serviced a
LG DRYER- ELECTRIC
Model DLEC888W
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
I explained the settings to the customer and how on all of the sensor cycles the temps are not adjustable. Only the manual warm setting can be adjusted. The high temp was 201 and the low setting temp was 166. The temps cycled good. This is a ventless dryer. The filters were clean.
We serviced a
GE DISHWASHER
Model DDT595SSJ4SS
Near Otsego, MN 55374
Matt
Job Details: 07/11/2022
"Customer complaint is, DISHES ARE WET AT THE END. Inspected and tested. Everything but the heating element worked in test mode. Found the TCO was tripped. I reset the TCO and ran it for a while and it was working great. I advised customer to watch it and if it does it again, we will have to replace the TCO harness. Part number WD21X24536. Blue Book is about $240. to install new harness."
We serviced a
MAYTAG WASHER FRONT LOA
Model MHWE201YW00
Near Otsego, MN 55330
Matt
Job Details: 07/11/2022
"Customer complaint is, GASKET IS RIPPING NEEDS NEW DOOR BOOT. Inspected and tested. Found the door boot is ripped. Installed new door boot and tested. Washer is working great and not leaking. Washer is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTTXKQ02
Near Minneapolis, MN 55430
Nate
Job Details: 07/11/2022
Fresh food section has been warm although the freezer has been cold. I found the evaporator completely iced up and when I put it into forced defrost heater did not come on. I found a bad bi metal so I replaced that and steamed all the ice out and now the heater works great and it is already cooling down in the fresh food section.; used 1 WP4387490 (DEFROST BIMETAL) from stock
We serviced a
KENMORE DISHWASHER
Model 665.162634
Near Otsego, MN 55362
Matt
Job Details: 07/11/2022
"Customer complaint is, GREEN 'CLEAN' LIGHT IS FLASHING, WHICH IS PREVENTING THE DISWASHER FROM TURNING ON AND RUNNING THE CYCLE. Inspected and tested. Found the heating element has failed and the thermistor is leaking on the bottom of the sump. Also the circulation pump and fill valve are extremely loud. I recommended replacing heating element, circulation pump and sump assembly, thermistor and fill valve if there going to do anything, but at a minimum the heating element and thermistor need to be replaced. Heating element is not in stock."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Minneapolis, MN 55410
Delton
Job Details: 07/11/2022
"Wash motor is bad and vibrating loudly. Customer approved estimate to replace. I replaced wash motor, tested and dishwasher now runs quiet and is working good."
We serviced a
GE REFRIGERATOR
Model GTS22WCPARWW
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
I cycled the ice maker but it did not cycle. The ice maker is getting 120 volts. The cold control thermostat is bad and the ice maker is bad. Both would need to be replaced. Added a pic of the quote.
We serviced a
LG DISHWASHER
Model DW80K7050US/AA
Near St. Louis Park, MN 55416
Phillip
Job Details: 07/11/2022
"I pulled it out and found water in the bottom again. I let run for a while and drain it and started back up. I cannot see it leak anymore. I removed the door front and no sign a of water. I tipped it on it side and removed the bottom cover, still no signs of a water leak. It looks like the bottom spray arm could be splitting under hot water conditions. I advised the customer if I had to make a educated guess I would replace the bottom spray arm and door seal. At this time he wasnt to do nothing."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/11/2022
The freezer section was fine. It was the top fresh food section that was not cooling properly. I found the fresh food evaporator fan was not working. The fan was stuck and binding. I replaced the fan and ran the firmware update. I charged for the fan and minimal labor. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock
We serviced a
BOSCH DISHWASHER
Model SHX65T55UC/02
Near Chanhassen, MN 55317
Phillip
Job Details: 07/11/2022
I replaced both parts . I had to also adjust the upper rack so it goes back all the way in. Its working good now.
We serviced a
GE REFRIGERATOR
Model GFE26GSHFSS
Near Victoria, MN 55386
Phillip
Job Details: 07/11/2022
I replaced the fresh food fan and ran the firmware update. All is good now.
We serviced a
BOSCH DISHWASHER
Model SHV57C03UC/22
Near Mound, MN 55364
Phillip
Job Details: 07/11/2022
I replaced the drain hose and connector hose. I ran it and drained it. The dishwasher does not leak now.
We serviced a
KENMORE REFRIGERATOR
Model 10646023800
Near Medina, MN 55340
Phillip
Job Details: 07/11/2022
I replaced the main control and auger motor. All is testing good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Minneapolis, MN 55410
Delton
Job Details: 07/11/2022
"Customer showed me that there is big ice block in ice bucket also customer said that around that time everything in the freezer started to seem soft but then customer did power freeze and refrigerator has been working normal. Ice maker is broken, plastic that hold on thermistor broke and when ice maker cycles it doesnt drop 2 cubes which causes ice maker to over fill and leak, creating the ice block.I suspect that the cooling is fine and i think the ice caused the door not to fully shut making food thaw and now that the door closed the food is frozen and cold.Ice maker would need to be replaced. Part not in stock but gave rough estimate. Customer will think about it and call back if they want to proceed. DA97-05037D."
We serviced a
GE DISHWASHER
Model GDF510PGM0WW
Near Minneapolis, MN 55407
Delton
Job Details: 07/11/2022
"Customer says dishwasher not draining. At end do cycle, bottom was still full of water. As I got here I canceled cycle and dishwasher drained. I plugged in newfi and dishwasher shows no errors or updates available. I ran full diagnostics test and completed and dishwasher drains. I checked drain and filter for any blockages. I cannot find any problem or reason why dishwasher did not drain. Dishwasher is working good as im here. He will use it as normal and call back if problem persists."
We serviced a
MAYTAG DRYER- GAS
Model MDG5500AWW
Near South Saint Paul, MN 55075
Delton
Job Details: 07/11/2022
"Getting 8.8 or 88 error code and not responsive. I reset dryer and started working but tenet says it will intermittently happen and not work for days. Apparently is a known issue and control board needs to be replaced/rebuilt? old board subbed to part# 33003028 .; saved tckt , states that autho needed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Rosemount, MN 55068
Delton
Job Details: 07/11/2022
"Ice maker is bad, motor is slipping. Ordering ice maker and rescheduling.; ordrd 1 241798231 (Ice maker)"
We serviced a
WHIRLPOOL STACKED WASHER
Model LTG6234DQ0
Near Rosemount, MN 55068
Delton
Job Details: 07/11/2022
"Found that lid switch is bad. Also agitator dogs are worn out. Replaced parts, tested and washer is working good. Charged what was quoted.; used 1 80040 (DOGS) from stock"
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV393ETPARA/A1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, LIGHTS COME ON BUT WON'T START. Inspected and tested. Found the belt had broken. Customer approved repairs. Installed new belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/08/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door is broken. Parts on order. ; ordrd 1 W10212137 (Grommet) and 1 W10694625 (Bushing) and 1 WPW10505294 (Door cam) and 1 W10695459 (LED module)"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Maple Grove, MN 55369
Matt
Job Details: 07/08/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the rubber on the circulation pump and diverter are basically melting and falling apart. Installed new circulation pump and diverter assembly and tested. Dishwasher is now working great and not leaking. Dishwasher is now fixed. ; used 1 WD26X23258 (WASH PUMP), and 1 WD19X25278 (DIVERTER) from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/08/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, MN 55327
Phillip
Job Details: 07/08/2022
"I found the evaporator was all frosted up. I put into diagnostic mode and ran test number six and test six the bimetal showed open. I removed the bimetal thermostat and test did it for continuity, it tested closed. I put it all back in and now it started to defrost and the bimetal showed closed on the control. I put dielectric grease on the Molex plug for the bimetal and fan and I replace the bimetal thermostat just in case. I defrosted the center of the evaporator. I advised the customer to give it 24 hours before all temps are back to normal. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P5AWC
Near Clearwater, MN 55320
Seth
Job Details: 07/08/2022
"Not cooling, made a sudden noise then stopped cooling. The compressor is locked up and wont start. I tried my jump cord and it still wont start..; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD45EASJ2WS
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, MAKING HUGE LOUD BANGING NOISE WHEN ITS TUMBLING TO DRY. Inspected and tested. Dryer sounds good empty. I completely disassembled dryer and everything looks good, glides, felt, rear bearing. Vacuumed out inside of dryer and reassembled. Tested dryer with a blanket and it sounds great. Ive checked this dryer over as thoroughly as I can and cannot find anything wrong with this dryer."
We serviced a
MAYTAG DRYER- GAS
Model MGDC215EW2
Near Wayzata, MN 55391
Phillip
Job Details: 07/08/2022
I removed the blower duct housing and removed the scraper that was stuck in the blower. The dryer sounds good now. No parts replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/08/2022
"I found that the dishwasher would not drain the water. The drain pump tried but just hummed. I sucked the water out and removed the drain pump. I found a chunk of glass stuck in the drain pump. I removed the glass and put the pump back on. The dishwasher fills, washes and drains good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
I found the compressor was not running. I was getting 120 volts to the inverter. I replaced the inverter and the compressor kicked right on. Its cooling down. Advised to give it the rest of the day to cool. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
"I replaced the door lock assembly. I tested the washer on a wash and spin cycle. The door locks and unlocks good. We need to get paid. Job is complete. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Minneapolis, MN 55422
Phillip
Job Details: 07/08/2022
I replaced the water valve and verified there was no leaks. The customer had the dishwasher mounting screws removed when I first arrived. I left it how I found it.
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I verified the issue with the front panel. I replaced the front user interface panel. All buttons and functions tested good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 07/08/2022
"Customer complaints the the automatic cycle stopped prematurely. Upon arrival and inspection I found the unit had a series of F3E4 errors, along with an F2E1 stuck button error. I cleared the code and put unit into the loads test mode and tested the moisture sensor and after cleaning it worked great. I tested a wet towel load after this and found The cavity steamed up instantly indicating there was a vent blockage. I pulled the washer out beside it looked through the inspection hold and found the hose was kinked. I cut out the lights of the hose and reassembled so that it could not kink. I checked the vent outside and it was much better although it was not up to 20 mph. Advise customer to get the vent cleaned the dryer is now working as it designed. Bill for labor 45 minutes on site."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF5A
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I replaced the user interface control board. Its all working good.
We serviced a
KENMORE WASHER TOP LOAD
Model 11023022100
Near Lakeville, MN 55044
Delton
Job Details: 07/08/2022
"Found that motor coupler broke. Replaced motor coupler, tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 285753A (DD COUPLER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 07/08/2022
"Found that drain was clogged and iced over in freezer. Defrosted drain and evaporator. Replaced drain kit, tested and now drains and no more fan hitting ice. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model Cdw9380n20ss
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found the bottom spray nozzle was 75 percent plugged. Customer cleaned it out and now it seems to be working great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA08
Near Eagan, MN 55123
Delton
Job Details: 07/08/2022
Replaced parts and added heater to prevent icing up. Refrigerator had 14C ice maker error and customer has had ice maker issues and I informed him to contact samsung and see if they will fix it for him.Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF379DCH
Near Saint Paul, MN 55118
Delton
Job Details: 07/08/2022
Back two burners are working good. Front left burner center is half working but still heats and thats why it seems slower to cook than the right front burner. Quoted customer for burner element and infinite switch.
We serviced a
GE STACKED WASHER
Model GUD24ESSMWW
Near Edina, MN 55435
Delton
Job Details: 07/08/2022
"Replaced all listed parts, tested and no more loud rattling/shaking. Washer is working good."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE745H0FS1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, RANGE IS NOT HEATING AND OVEN LIGHT IS OUT. Inspected and tested. Bake element and light bulb are burnt out. Customer did not want me to install new lamp assembly. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV393ETPARA/A1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, LIGHTS COME ON BUT WON'T START. Inspected and tested. Found the belt had broken. Customer approved repairs. Installed new belt and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed. ; used 1 WP40111201 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Blaine, MN 55449
Matt
Job Details: 07/08/2022
"Customer complaint is, THE FRIDGE DOOR IS BROKEN. LIGHTS DON'T WORK. Inspected and found the freezer light is out and the cam and bushing on the left door is broken. Parts on order. ; ordrd 1 W10212137 (Grommet) and 1 W10694625 (Bushing) and 1 WPW10505294 (Door cam) and 1 W10695459 (LED module)"
We serviced a
GE DISHWASHER
Model GDT655SSJ4SS
Near Maple Grove, MN 55369
Matt
Job Details: 07/08/2022
"Customer complaint is, LEAKING. Inspected and tested. Found the rubber on the circulation pump and diverter are basically melting and falling apart. Installed new circulation pump and diverter assembly and tested. Dishwasher is now working great and not leaking. Dishwasher is now fixed. ; used 1 WD26X23258 (WASH PUMP), and 1 WD19X25278 (DIVERTER) from stock"
We serviced a
GE DISHWASHER
Model CDT835SSJ2SS
Near Saint Michael, MN 55376
Matt
Job Details: 07/08/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Dayton, MN 55327
Phillip
Job Details: 07/08/2022
"I found the evaporator was all frosted up. I put into diagnostic mode and ran test number six and test six the bimetal showed open. I removed the bimetal thermostat and test did it for continuity, it tested closed. I put it all back in and now it started to defrost and the bimetal showed closed on the control. I put dielectric grease on the Molex plug for the bimetal and fan and I replace the bimetal thermostat just in case. I defrosted the center of the evaporator. I advised the customer to give it 24 hours before all temps are back to normal. ; used 1 WR50X60 (DEFROST BIMETAL) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18P5AWC
Near Clearwater, MN 55320
Seth
Job Details: 07/08/2022
"Not cooling, made a sudden noise then stopped cooling. The compressor is locked up and wont start. I tried my jump cord and it still wont start..; saved tckt"
We serviced a
GE DRYER- GAS
Model GTD45EASJ2WS
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, MAKING HUGE LOUD BANGING NOISE WHEN ITS TUMBLING TO DRY. Inspected and tested. Dryer sounds good empty. I completely disassembled dryer and everything looks good, glides, felt, rear bearing. Vacuumed out inside of dryer and reassembled. Tested dryer with a blanket and it sounds great. Ive checked this dryer over as thoroughly as I can and cannot find anything wrong with this dryer."
We serviced a
MAYTAG DRYER- GAS
Model MGDC215EW2
Near Wayzata, MN 55391
Phillip
Job Details: 07/08/2022
I removed the blower duct housing and removed the scraper that was stuck in the blower. The dryer sounds good now. No parts replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/08/2022
"I found that the dishwasher would not drain the water. The drain pump tried but just hummed. I sucked the water out and removed the drain pump. I found a chunk of glass stuck in the drain pump. I removed the glass and put the pump back on. The dishwasher fills, washes and drains good."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
I found the compressor was not running. I was getting 120 volts to the inverter. I replaced the inverter and the compressor kicked right on. Its cooling down. Advised to give it the rest of the day to cool. ; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF45K6200AW/A2
Near Eden Prairie, MN 55346
Phillip
Job Details: 07/08/2022
"I replaced the door lock assembly. I tested the washer on a wash and spin cycle. The door locks and unlocks good. We need to get paid. Job is complete. ; O-emld tckt , states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA
Near Minneapolis, MN 55422
Phillip
Job Details: 07/08/2022
I replaced the water valve and verified there was no leaks. The customer had the dishwasher mounting screws removed when I first arrived. I left it how I found it.
We serviced a
KITCHENAID DISHWASHER
Model KUDL03IVWH4
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I verified the issue with the front panel. I replaced the front user interface panel. All buttons and functions tested good.
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED72HEDW0
Near Monticello, MN 55362
Seth
Job Details: 07/08/2022
"Customer complaints the the automatic cycle stopped prematurely. Upon arrival and inspection I found the unit had a series of F3E4 errors, along with an F2E1 stuck button error. I cleared the code and put unit into the loads test mode and tested the moisture sensor and after cleaning it worked great. I tested a wet towel load after this and found The cavity steamed up instantly indicating there was a vent blockage. I pulled the washer out beside it looked through the inspection hold and found the hose was kinked. I cut out the lights of the hose and reassembled so that it could not kink. I checked the vent outside and it was much better although it was not up to 20 mph. Advise customer to get the vent cleaned the dryer is now working as it designed. Bill for labor 45 minutes on site."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PF5A
Near Maple Grove, MN 55369
Phillip
Job Details: 07/08/2022
I replaced the user interface control board. Its all working good.
We serviced a
KENMORE WASHER TOP LOAD
Model 11023022100
Near Lakeville, MN 55044
Delton
Job Details: 07/08/2022
"Found that motor coupler broke. Replaced motor coupler, tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 285753A (DD COUPLER) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF4267HARS/XAA
Near Apple Valley, MN 55124
Delton
Job Details: 07/08/2022
"Found that drain was clogged and iced over in freezer. Defrosted drain and evaporator. Replaced drain kit, tested and now drains and no more fan hitting ice. Refrigerator is working good.; used 1 DA82-01415A (DRAIN KIT) from stock"
We serviced a
GE DISHWASHER
Model Cdw9380n20ss
Near Otsego, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found the bottom spray nozzle was 75 percent plugged. Customer cleaned it out and now it seems to be working great."
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HTEDBSR/AA08
Near Eagan, MN 55123
Delton
Job Details: 07/08/2022
Replaced parts and added heater to prevent icing up. Refrigerator had 14C ice maker error and customer has had ice maker issues and I informed him to contact samsung and see if they will fix it for him.Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF379DCH
Near Saint Paul, MN 55118
Delton
Job Details: 07/08/2022
Back two burners are working good. Front left burner center is half working but still heats and thats why it seems slower to cook than the right front burner. Quoted customer for burner element and infinite switch.
We serviced a
GE STACKED WASHER
Model GUD24ESSMWW
Near Edina, MN 55435
Delton
Job Details: 07/08/2022
"Replaced all listed parts, tested and no more loud rattling/shaking. Washer is working good."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE745H0FS1
Near Elk River, MN 55330
Matt
Job Details: 07/08/2022
"Customer complaint is, RANGE IS NOT HEATING AND OVEN LIGHT IS OUT. Inspected and tested. Bake element and light bulb are burnt out. Customer did not want me to install new lamp assembly. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
TAPPAN RANGE- GAS
Model MISSING
Near Columbia Heights, MN 55421
Nate
Job Details: 07/07/2022
"Pilot light was out. Cleaned off the orfice and relit the pilot light. Also tested bake and it ignites great. Customer said that the unit was sitting here unused for 5 or 6 years, and they just moved in a few weeks ago. 60 year old wall oven. They said it was warm, when it wasnt in use. Explained that the pilot light will warm it up. They said it smelled like gas but I was unable to confirm a gas smell at all. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS3
Near Victoria, MN 55386
Phillip
Job Details: 07/07/2022
The oven would not light. I found the bake ignitor was bad. I replaced the bake ignitor. It now works and heated to 350. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
GE MICROWAVE
Model JVM1740SP1SS
Near Victoria, MN 55386
Phillip
Job Details: 07/07/2022
Almost all the buttons do not work. I tried to unplug the ribbon and back in but it still does not respond. Ordering the panel from Marcone. Im also ordering the smart board from Sundberg ; ordrd 1 WB07X11281 (Panel control) and 1 WB27X11078 (Smart board)
We serviced a
LG REFRIGERATOR
Model LFXS28566S/00THIS IS
Near Chanhassen, MN 55317
Phillip
Job Details: 07/07/2022
This is a new issue. Last time there was water in the freezer. Now the dispenser switch is stuck closed so when the dispenser is unlocked it will dispense water or ice. I found the dispenser switch was full of calcium and stuck closed. I replaced the switch. Its working good now. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock
We serviced a
KENMORE DISHWASHER
Model 665.1589179
Near Eden Prairie, MN 55347
Phillip
Job Details: 07/07/2022
The customer said as soon as it started water would leak out from under the door. I filled and ran a few times and it never leaked. The left side corner deflector is missing. I gave the customer the number to replace it. They could also have had excessive amount of suds inside that caused it to over suds.
We serviced a
UNKNOWN GARBAGE DISPOSAL
Model BADGER589-A
Near St. Louis Park, MN 55426
Phillip
Job Details: 07/07/2022
I found a screw inside the disposal. I removed the screw and now it sounds fine.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS1A
Near Minneapolis, MN 55422
Phillip
Job Details: 07/07/2022
I replaced the main control. The dishwasher is working good now.
We serviced a
KENMORE REFRIGERATOR
Model 10646023800
Near Medina, MN 55340
Phillip
Job Details: 07/07/2022
The customer said that stuff in the freezer will thaw then freezes. No air is leaking in and the frost pattern is normal. Sounds like the unit is getting stuck in defrost. I also found the auger motor is locked up. Im ordering the auger from Sundberg and the control from Dey. ; ordrd 1 W10822606 (Auger) and 1 WPW10209635 (Control)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB765FW4
Near Albertville, MN 55301
Matt
Job Details: 07/07/2022
"Customer complaint is, GRINDING WHEN ITS WINDING DOWN FROM A FAST SPIN. Inspected and tested. Found the bolt was loose thats holding the rotor on. Also theres some coins in between the agitator and drum. I removed the coins and tightened up the bolt. Tested washer and it sounds great. There is a little bit of oil underneath coming from the gear case, but not bad yet. I advised customer that the gear case will eventually need to be replaced."
We serviced a
LG DRYER- GAS
Model DLGX7801WE
Near Saint Michael, MN 55376
Phillip
Job Details: 07/07/2022
"It only needed the new console. I did not replace the main board, I will send it back. The dryer is now working after replacing the console."
We serviced a
GE REFRIGERATOR
Model GNE29GYNBFS
Near Rogers, MN 55374
Matt
Job Details: 07/07/2022
"Customer complaint is, 26 IN FREEZER, FRESH FOOD IS GOOD. Inspected and tested. FF compartment temperature was 42F and the freezer was 21F. The display was reading the wrong actual temperature. I found a software update thats supposed to fix this issue. Installed new software update and now the display is reading the right actual temperature. Refrigerator is now fixed."
We serviced a
KITCHENAID REFRIGERATOR
Model krff507hps00
Near Burnsville, MN 55306
Delton
Job Details: 07/07/2022
Getting E5 error and service manual shows ice maker needs to be replaced. Also LED lights not working. Looks like its in series? Swapped some around and still not light up so need to order lights. Ice maker part not in stock. Please look for part and get autho if over cost. Never done this install before. Schedule 2 hours for repair.Ice maker W11242954; LED kit W11205082; Freezer LED W10695459; LED light W11462342 (order 2); saved tckt
We serviced a
KENMORE DRYER- GAS
Model 110.972201
Near Saint Paul, MN 55104
Nate
Job Details: 07/07/2022
"Not heating. Replaced bad fuse and belt. Vacuumed out dryer and oiled rollers. 22 mph airflow behind dryer and 18 outside. Runs great. ; used 1 WP3392519 (THERMAL FUSE), and 1 341241 (BELT) from stock"
We serviced a
DCS COOKTOP- GAS
Model RGS-305SS
Near Minneapolis, MN 55406
Nate
Job Details: 07/07/2022
Replaced bad broil ignitor. Heats great now on broil.
We serviced a
GE DISHWASHER
Model GDT530PSP4SS
Near Minneapolis, MN 55406
Nate
Job Details: 07/07/2022
"Water valve was leaking. Customer replaced the valve and now when it runs, it fills with water but then doesnt do anything, then gives H20 error, then drains. I put in test mode with the newfi. It drained, filled, and circulated great. Called GE tech support and they said in a recent meeting they were informed that a pressure sensor gets gunked up when customers run the one hour cycle as their go to cycle. I took the sensor out, cleaned it off and the hole it connects into, and now the dishwasher runs great."
We serviced a
LG RANGE- GAS
Model LRG3061ST/01
Near Minneapolis, MN 55408
Nate
Job Details: 07/07/2022
Replaced broken glass. Works great now.
We serviced a
GIBSON FREEZER
Model RR18F1
Near Minneapolis, MN 55401
Nate
Job Details: 07/07/2022
Unit warm. No frost on evaporator. Did the hard start relay but the compressor is totally dead. Fans running but compressor isnt running. Bad compressor. Sealed system issue.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2368TF2
Near Wayzata, MN 55391
Nate
Job Details: 07/07/2022
Replaced bad Icemaker. Cycled great now. ; pckd up 1 241798233 (Icemaker)
We serviced a
SAMSUNG MICROWAVE
Model MC17J8000CS
Near Minneapolis, MN 55447
Nate
Job Details: 07/07/2022
Replaced door. Works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM3
Near Rogers, MN 55374
Matt
Job Details: 07/07/2022
"Customer complaint is, FILLS WITH WATER BUT DOES NOT CYCLE TO WASH DISHES. Inspected and tested. Found the circulation pump has failed. Quoted customer $282. to install new pump. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 WPW10510667 (WASH MOTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Andover, MN 55304
Matt
Job Details: 07/07/2022
"Customer complaint is, ICE MAKER MAKES A FEW CUBES A DAY- FREEZER WORKS INTERMIT- LAST WEEK IT WAS THAWING. Inspected and tested. FF compartment temperature was 41F and freezer was 2F. In test mode all the thermistors test good. I get a E2 ice maker error. The motor lost position. Needs a new ice maker. On my return trip, temperatures were 38F in FF compartment and 3F in freezer. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
SAMSUNG RANGE- ELECTRIC
Model NE63T8111SS/AA03
Near Anoka, MN 55303
Matt
Job Details: 07/07/2022
"Customer complaint is, BAD SMELL AFTER SELF CLEAN, AFTERWARD SMELLS LIKE DEAD RAT. Inspected and tested. ."
We serviced a
GE WASHER TOP LOAD
Model GTW725BSN0WS
Near Elk River, MN 55330
Matt
Job Details: 07/07/2022
"Customer complaint is, NOT DRAINING. Inspected and tested. Found a quarter in the drain pump. Removed and tested. Washer is draining great. Washer is now fixed."
We serviced a
GE REFRIGERATOR
Model PDS22SBSARSS
Near Otsego, MN 55330
Matt
Job Details: 07/07/2022
"Customer complaint is, FREEZER DOOR SEAL NOT TIGHT. Inspected and tested. The freezer door seal is ripping in a few spots. Needs a new freezer door seal. Part number WR14X10177. . ; saved tckt"
We serviced a
GE REFRIGERATOR
Model GDSL0KCXCRLS
Near Eden Prairie, MN 55347
Delton
Job Details: 07/07/2022
"Water valve is bad, can see it leak from ice fill tube into ice bucket. Customer approved estimate. Replaced water valve and cleaned out inside freezer and ice maker of ice build up. Tested and ice maker fills and no more leaks."
We serviced a
AMANA WASHER TOP LOAD
Model NTW4516FW3
Near Eden Prairie, MN 55346
Delton
Job Details: 07/07/2022
As soon as i plug it in the drain pump runs. I went into diagnostics and getting control board error and long fill/over flow error. There is service bulletin that the pressure hose on tub can get plugged. I made sure it was clear and washer still doing same thing. It will drain while trying to start cycle so it drains as its filling. Bad control board. Estimate is $405.81 (on top of the trip Charge)Customer is upset it is so expensive and said the trip charge was waste of money and declined to fix it. I told her to call office if she changes her mind.Control board w11170317 would need to be ordered.
We serviced a
IKEA DISHWASHER
Model IUD8500BX1
Near Minneapolis, MN 55410
Delton
Job Details: 07/07/2022
Found that the drain hose underneath sink was kinked. Whoever installed had rubber hose extension and over time kinked. There is enough hose to go from dishwasher to drain. I removed rubber hose and straight into drain. Ran diagnostics test and dishwasher completed and drained with no errors. Dishwasher is working good.
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Minneapolis, MN 55419
Delton
Job Details: 07/07/2022
"Found that Nate ziptied defrost bimetal to evaporator and zip tie broke so was not secure to evaporator. So the evaporator was frosted over and poor air flow into refrigerator. Also checked wiring and splice pulled off. I replaced bimetal, defrost thermostat and redid all splices. Manually defrosted evaporator. Refrigerator is cooling and working good.; used 1 WR55X10025 (THERMISTOR), and 1 WP4387490 (DEFROST BIMETAL) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RSG257AARS/XAA
Near Mendota Heights, MN 55118
Delton
Job Details: 07/07/2022
"Found that defrost heater on FF side is bad. Only can get part as evaporator assembly. Also freezer door hinge cams are worn out, causing door to not open/close smoothly and be uneven.Customer approved estimate. Ordering parts and scheduling 2 hour block for repair. Have to remove heater that is interwoven into evaporator.; ordrd 1 Da96-00673k (Evaporator/defrost heater assmebly) and 1 Da66-00558b (Upper cam) and 1 Da97-06158a (Bottom cam)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMELBSR/AA
Near Saint Paul, MN 55118
Delton
Job Details: 07/07/2022
"Refrigerator was not fully defrosted and refrigerator was running and cooling when i got there. 2 days before return trip customer said the freezer was at 40 degrees and everything was thawing. He said he had unplugged the fridge for 24 hours and plugged it back in and after 8 hours it still didnt cool past 45 until he entered the Samsung diagnostics mode and exited back out then the fridge started cooling and has been at correct temperatures for past 2-3days.He is weary of the freezer temperature. I checked for errors and fridge says none.Someone or several people have ready pulled off the evaporator and tried to fix it as there is a bunch of foam wrapping around the evaporator where it normally frosts up to try and fix it (see picture)And evaporator cover styrofoam is cracked in several places. Customer also doesnt want the heater installed because its a aftermarket part and not a fix by Samsung? And he is afraid of starting a fire. He said he wanted to see the specs if the heater/board/wires were rated to draw that extra current. (he looked it up online?).So what do you want to do with this call? Order evaporator and put it in? I could not verify issue with freezer, it was at -8 degrees according to their thermometer that was inside so must be intermittent problem.If we are going back the evaporator cover part# DA97-13757A needs to be ordered.; schdld next appmnt for 7/13 WED !"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW7100DW0
Near Monticello, MN 55362
Seth
Job Details: 07/07/2022
Locked and pump runs. Upon arrival and inspection I found the pressure sensor was blocked with metal filings/rust. I cleared the blockage and the pump filter. I reset the washer and it did complete the automated tests. The rear bearing has failed there is 1/16th inch play. The customer is a mechanic he had the unit unhooked when I arrived. He declined fixing the failed bearing.
We serviced a
GE FREEZER
Model n/a
Near St. Cloud, MN 56304
Seth
Job Details: 07/07/2022
Not cooling under 30deg. I pulled the evaporator cover and defrosted the evaporator. I watched it for 20 minutes it never frosted up beyond the first 3 coils. Please transfer to a refrigeration company.