We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9470WL01
Near Maple Grove, MN 55369
Nate
Job Details: 01/25/2022
"Not draining well. Found some masks, pen, change, and rubber granules in filter area. Cleaned that out, flushed water through, ran it again, cleaned filter out, drains great now."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AS2
Near Plymouth, MN 55442
Matt
Job Details: 01/25/2022
"Customer complaint is, NO HEAT- WONT RECOGNIZE IF DOOR IS SHUT-DOOR ERROR. Inspected and tested. Found the door switches have failed. Installed 2 new door switch interlocks and 3 door switches. Tested microwave and its working great. Microwave is now fixed. ; used 3 MICRO8 (1/4' MICROSWITCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eden Prairie, MN 55346
Phillip
Job Details: 01/25/2022
The tenant told me that the ice maker only made one batch of ice. He said he put the arm up and down but it made no difference still only made one batch of ice. I found the arm was down and ice in the mold. I held the door switch in but the ice maker never cycled. I found the arm was getting g stuck up and not able to fall down all the way. . I replaced the ice maker and made sure mow the on/off arm can move up and down freely.
We serviced a
KENMORE DRYER- GAS
Model 1107-894-2891
Near Minneapolis, MN 55438
Phillip
Job Details: 01/25/2022
The dryer does not heat at all. After testing I found the thermal fuse was bad. I replaced the fuse. I removed lint build up from the dryer blower housing and from the back of the duct elbow. The air flow is good and the dryer heats good now. ; used 1 WP3390719 (THERMAL FUSE) from stock
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Minnetonka, MN 55345
Phillip
Job Details: 01/25/2022
The latch strike on the door is broken off and stuck inside the door lock assembly. I tried to get it out but I was unable to. It needs a door lock assembly and door latch strike. I ordered the door lock from Dey and latch from Sundberg. ; ordrd 1 5304505088 (Latch) and 1 5304514774 (Door lock)
We serviced a
AMANA REFRIGERATOR
Model DRS2660BW
Near Minneapolis, MN 55427
Seth
Job Details: 01/25/2022
Refrigerator not freezing in either section. Sealed system issue
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8604AAE
Near Burnsville, MN 55337
Delton
Job Details: 01/25/2022
"Found that transmission locked up and also burned out motor. Took off belts and motor still just hums. Needs motor, transmission, bearing. Due to parts costs/parts availability not worth it to repair. Motor 12002353; transmission 206707; bearing 6-2040130;; saved tckt"
We serviced a
KENMORE WASHER TOP LOAD
Model 11021302013
Near Bloomington, MN 55431
Delton
Job Details: 01/25/2022
Found that actuator is bad and not switching and not sensing tub rotation. Ordering parts and rescheduling.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Minneapolis, MN 55437
Delton
Job Details: 01/25/2022
"Replaced lid lock and actuator, tested and washer, filled, agitates, drains and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock, pckd up 1 W10404050 (Lid lock)"
We serviced a
KENMORE RANGE- GAS
Model 790.7748381
Near Apple Valley, MN 55124
Delton
Job Details: 01/25/2022
"Found that igniter is weak and not turning on gas. Customer approved estimate. Replaced igniter, tested and oven is heating and working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
LG MICROWAVE
Model LMVM2033ST/01
Near Minneapolis, MN 55428
Matt
Job Details: 01/25/2022
"Customer complaint is, Customer complaint is, BURNT SMELL WHEN USING IT AND NOW LOUD HUMMING NOISE WHEN IN USE BUT UNIT STILL HEATS. Inspected and tested. Found the fan blade is melted. Quoted customer to install new magnetron, fan motor, fan blade and nut. Customer approved repairs. Installed new magnetron, fan blade and nut. I did not need the fan motor. Tested microwave and its working great. Microwave is now fixed."
We serviced a
LG RANGE- ELECTRIC
Model LRE3061ST/00
Near Otsego, MN 55330
Matt
Job Details: 01/25/2022
"Customer complaint is, CONVECTION FAN QUIT WORKING. Inspected and tested. Found the convection fan motor has failed. Quoted customer to install new motor. Customer approved repairs. Installed new convection fan motor and tested. Convection fan is working great. Oven is now fixed."
We serviced a
SAMSUNG DRYER- GAS
Model DV45K6200EZ/A301
Near Otsego, MN 55330
Matt
Job Details: 01/25/2022
"Customer complaint is, DRUM WAS SQUEAKING COUPLE DAYS AGO NOW IT STILL HAS POWER BUT WONT START. Inspected and tested. Found the idler pulley has failed and fallen off. Also the door is falling off. Quoted customer to install new idler pulley and reattach the door. Customer approved repairs. Installed new idler pulley and vacuumed out inside of dryer. Reattached door and tested. Dryer is working great. Dryer is now fixed. ; used 1 DE634A (PULLEY) from stock"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW6630HW0
Near Osseo, MN 55311
Seth
Job Details: 01/25/2022
Not starting. Failed latch stored errors confirm the issue. Parts on order; ordrd 1 W11316250 (Latch)
We serviced a
MAYTAG DRYER- GAS
Model MGDE300VW1
Near Buffalo, MN 55313
Seth
Job Details: 01/25/2022
Customer complains that on center Drive unit does not dry. I checked the physical moisture sensor and wiring to it and it worked perfectly. The control board is feeling during sensor options. I watch freight cycles and unit adjusted time as usual on centigrade. I had a conversation with customer turn it on time drive and it was automatically defaulted to air dry. I just need to high heat and watch another seven cycles. The heat is working perfectly. I advise and quoted a replacement of the control board. They will let us know if they want to fix it.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9150PW0
Near Mound, MN 55364
Phillip
Job Details: 01/25/2022
Complaint was washer drains slow and getting error F2. I found the washer was full of water. I drained the water out and removed the filter trap. I found the filter trap had a sock stuck inside. After running the drain pump I found it was noisy. I removed the pump motor and I found the impeller was stripping off. I replaced the drain pump and tested operation. It drains good and sounds better. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
FISHER PAYKEL REFRIGERATOR
Model E522BRXFD
Near Minneapolis, MN 55410
Phillip
Job Details: 01/24/2022
"We put in a new control board, heater and sensor in. Heater did ohms out open and was bad. There was frost build up On evaporator. We did steam the evaporator. Then we Reassembled. Now everything was working wellWill take up to 24 hours to get back to normal temperatures"
We serviced a
KENMORE REFRIGERATOR
Model 59672383411
Near Kimball, MN 55353
Seth
Job Details: 01/24/2022
"Customer complaint is the fridge got warm and was not cooling in fridge or freezer. I pulled the unit out and inspected the control boards and the inverter board and compressor and found it to be running and doing everything as it should. I went into service diagnostic mode and ran the first five tests the thermistors, fan, and compressor all are running as they should. I adjusted the defrost to the default eight hours per whirlpools instructions and could find no issues. designed. I; saved tckt"
We serviced a
DACOR RANGE- GAS
Model EGR30S06CH
Near Minneapolis, MN 55436
Phillip
Job Details: 01/24/2022
Replaced control board and spark module. Last time we replaced the igniter. Everything is working great. Oven got up to 350 and the burners light up right away and no nuisance of extra sparking. All is well
We serviced a
LG WASHER TOP LOAD
Model WT1101CW
Near Ramsey, MN 55303
Matt
Job Details: 01/24/2022
"Customer complaint is, SAYS EVERY LOAD IS UNEVEN. Inspected and tested. Found one of the suspension rods is broken. Installed 4 new suspension rods and tested. Washer is working great. Washer is now fixed. Customer has really low water pressure and its taking longer to fill the washer than normal, so its adding a lot of time to complete a cycle."
We serviced a
WHIRLPOOL DRYER- GAS
Model LGQ8858JQ1
Near Oak Grove, MN 55303
Matt
Job Details: 01/24/2022
"Customer complaint is, TAKING 2 CYCLES TO DRY A LOAD. Inspected and tested. Dryer got to hot when I tested it and I shut it off at 260F. Airflow on outside of house is 11mph and back of dryer its 27mph. Heat is cycling between 210F and 115F with vent disconnected. Dryer is operating normal. The problem is with the vent. Showed customer this and let them know that the vent needs to be cleaned. Advised them to not use it until they address the venting issue."
We serviced a
GE DISHWASHER
Model GSD3430Z01WW
Near Minneapolis, MN 55436
Phillip
Job Details: 01/24/2022
Customer said it was leaking and full of suds. Open door and had sud all on the bottom ran unit and open door during cycle and was full of suds. No leaks underneath. Run unit and drained a few time to clear out the suds. Now running properly.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ
Near Minneapolis, MN 55428
Seth
Job Details: 01/24/2022
Customer complains that randomly the microwave makes a beeping noise. Upon arrival and inspection we put it in service test mode and there were four stored errors. Three of the errors had to do with the Internet and connecting to it and they totaled over 170 times of occurrence. There was a stuck key error as well but we could not duplicate that error. We tried doing what we could on site to get it to connect and disconnect and ultimately we asked the customer to leave it disconnected from the Internet and see if it stops making the beeping sound. order the microwave door; saved tckt
We serviced a
GE MICROWAVE
Model JVM6175YK2FS
Near Minneapolis, MN 55448
Seth
Job Details: 01/24/2022
"The turn table wont work, it has done a bunch of strange electrical things. Failed wiring to the turn table motor. I replaced it and tested. The microwave is now fixed.; pckd up 1 1321 (Msc electrical supply)"
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.7800201
Near Maple Grove, MN 55369
Seth
Job Details: 01/24/2022
"Ot drying, 100% blocked dryer vent. Customer cleaned the trap and I cleaned the unit . The dryer cycled perfect. The dryer is now fixed."
We serviced a
KITCHENAID RANGE- GAS
Model KGRT607HBS5
Near Saint Michael, MN 55376
Seth
Job Details: 01/24/2022
I replaced the failed ignitor and re-attached it was laying in the bottom of the pan. I installed the new ignitor correctly and tested the range. It is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA
Near Minneapolis, MN 55417
Delton
Job Details: 01/24/2022
"Found that igniter is bad. Replaced igniter, tested and oven heats and is working good.; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/24/2022
On arrival dishwasher drain pump was making loud noise when running. Removed drain pump and found that a plug for the mounting side cover the dishwasher was inside and damaged the drain pimpled. Replaced drain pump and everything is working properly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399PF2A
Near Excelsior, MN 55331
Phillip
Job Details: 01/24/2022
Replace ice maker and cycle the ice maker everything was operating does need water filter to be replaced. Advise to replace water filter. It was clogged up with hard water.
We serviced a
LG WASHER TOP LOAD
Model WT5070CW
Near Minneapolis, MN 55417
Nate
Job Details: 01/24/2022
"It was leaking and not draining out. Took apart drain pump, its clean and works well. Found a leak from back. Pressure line had disconnected. I cleaned off where it connects. Applied red glue. Tested and no leaks, and senses pressure correctly. Told customer to wait a few hours before using just to let glue set."
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF2A
Near Minneapolis, MN 55408
Nate
Job Details: 01/24/2022
Sparks when you turn on power to it. Replaced bad latch and connectors to latch. Also ordered new spray arm for another dishwasher there that had a bad spray arm. .; pckd up 1 5304506660 (Spray arm) and 1 5304516818 (Latch)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLW317TIW1
Near Plymouth, MN 55446
Nate
Job Details: 01/24/2022
"Not draining. Took apart washer, including drain pump. Found a mask inside the drain pump. Cleaned the mask out, now the impeller can spin. Ran through diagnostics and then a rinse and spin.drains great now. Washer is in great shape."
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBC278KWH0
Near Minneapolis, MN 55419
Delton
Job Details: 01/24/2022
"Found that the door lock motor is stuck and wont release. I was manually able to push it back and reset it with pounding on a screwdriver so it now will turn on and heat but wont be able to use self clean. Door lock part is No longer available .; O-emld tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model pfe29psdass
Near Minneapolis, MN 55416
Delton
Job Details: 01/24/2022
"Found that the compressor inverter board is bad and compressor is not running. Customer approved estimate. Replaced inverter board, tested and compressor turns on and is running. Refrigerator is cooling and working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Minneapolis, MN 55437
Delton
Job Details: 01/24/2022
Found that lid lock wont activate to advance cycle. Also getting basket speed error. Ordering lid lock and actuator and rescheduling.; schdld next appmnt for 1/25 TUE !
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, DRUM SHAKES A LOT AND EOC CLOTHES ARE SOAKING WET. Inspected and tested. Found the tub hub retainer was stripped because the gear case shaft is corroded. Needs a new gear case and hub retainer. ."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A304
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, HE ERROR CODE. Inspected and tested. Found the heating element is sagging and shorting to the canister and the heater relay on the board has failed. "
We serviced a
LG DRYER- ELECTRIC
Model DLGX3361W
Near Elk River, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, NOT HEATING CORRECTLY, HEAVY DUTY SET TO HIGH TO DRY THEN IT DIDNT DRY CORRECTLY. Customer is not getting good drying results using the sensor cycles. I tested dryer on timed dry high heat and it was cycling between 240F and 100F consistently for over 30 minutes. Air flow on outside of house is 11mph and back of dryer is 24mph. Vent is really long and I dont think shes going to get better airflow on outside of house. Dryer is testing good. I think the issue is just with sensor drying. Recommended customer try using timed dry and see if she gets a better result."
We serviced a
MAYTAG WASHER FRONT LOA
Model MVWX655DW0
Near Otsego, MN 55330
Matt
Job Details: 01/24/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain pump has failed. Needs a new pump. Installed new drain pump and tested. Washer is working great. Washer is now fixed."
We serviced a
MAYTAG DRYER- GAS
Model MGDB400VQ0
Near Maple Grove, MN 55369
Matt
Job Details: 01/21/2022
"Customer complaint is, CLOTHES ARE REALLY HOT EOC AND SCREECHING SOUND. Inspected and tested. Found the idler pulley was starting to wear and lots of lent in the blower housing. Everything else looks good. Quoted customer to install new idler pulley and vacuum out inside of dryer. Customer approved repair. Installed new idler pulley and cleaned out inside of dryer. Tested dryer and it sounds great and heat is cycling between 230F and 130F. Dryer is now fixed. ; used 1 WPW10547292 (IDLER PULLEY) from stock"
We serviced a
LG MICROWAVE
Model LMV1813ST/02
Near Minneapolis, MN 55427
Phillip
Job Details: 01/21/2022
Microwave not heating replaced magnetron and everything is heating well. ; used 1 4150019905 (MAGNETRON) from stock
We serviced a
KENMORE DRYER- ELECTRIC
Model 417.8112231
Near Blaine, MN 55434
Matt
Job Details: 01/21/2022
"Customer complaint is, NOT HEATING UP. Inspected and tested. Found the heating element has failed and the blower wheel is cracked. Installed new heating element and blower wheel housing. Tested dryer and its working great. Dryer is now fixed. ; used 1 131775600 (BLOWER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER- GAS
Model DV48H7400GW/A2
Near Apple Valley, MN 55124
Delton
Job Details: 01/21/2022
"Found that idler wheel locked up and broke off. Customer approved estimate. Replaced idler wheel, tested and dryer is tumbling, heating and working good.; used 1 DE634A (PULLEY) from stock"
We serviced a
GE REFRIGERATOR
Model GSS22WGMBWW
Near Burnsville, MN 55337
Delton
Job Details: 01/21/2022
Found that the water valve is leaking along with water line and ice maker lines are cracked and leaks. Water valve split so it is leaking continuously and then leaking through the floor where the waterline comes up through the floor and into basement ceiling damaging it.I shut off water valve to the fridge and leaking stopped. Customer declined estimate since he doesnt use the ice or water on his fridge. I left water valve to the fridge shut off and informed customer.
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT5910AAW
Near Minneapolis, MN 55410
Delton
Job Details: 01/21/2022
"Found that transmission is locked up for agitate, causing the motor to run and burn out the belt. Also drain pump leaking little bit. Due to costs/availability of parts/repair not worth it to fix. Call into autho.Transmission 6-2097750; pump WP6-2022030; belt kit 12112425; bearing 211130; bearing kit 6-2040130; bearing Y200720 NLA; saved tckt , states that autho needed"
We serviced a
KITCHENAID RANGE- GAS
Model KGRS505XSS05
Near Eden Prairie, MN 55347
Delton
Job Details: 01/21/2022
Customer stated that she was cleaning the cooktop and knobs and during that the range would have random ticking as if trying to ignite but when she tried to start burners it would not ignite and wasnt sure if she smelled gas because it didnt ignite or if there was gas leak.I turned on gas and did not smell any gas leak. I tested all burners and they ignited and did not experience random ticking from igniters.I explained that it was most likely due to moisture got into electronics causing the random ticking.I informed that until its dried out it might still make random ticking and if it continues past few days to call us back. All burners are working good as Im here.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Eden Prairie, MN 55347
Delton
Job Details: 01/21/2022
"Installed new dishwasher, tested and dishwasher is running and working good."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED70HEBW0
Near Elk River, MN 55330
Matt
Job Details: 01/21/2022
"Customer complaint is, WON'T EVEN START, JUST BEEPS AND NOTHING KICKS ON. Inspected and tested. Found the thermal fuse has failed and the belt is cracked. Installed new thermal fuse and belt. Tested dryer and its working great and heat is cycling between 215F and 130F. Dryer is now fixed. ; used 1 661570 (1]), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Big Lake, MN 55309
Matt
Job Details: 01/21/2022
"Customer complaint is, MAKING A NOISE DURING WASH. LITTLE LOADS WORKS OK AND NOT WASHING WELL. Inspected and tested. Found the actuator has failed. Quoted customer to install new actuator. Customer approved repairs. Installed new actuator and tested. Washer is working great. Washer is now fixed. The hot water line is frozen. Advised customer of this and told them to only use cold water until they get it thawed out. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW3
Near Minneapolis, MN 55419
Seth
Job Details: 01/21/2022
"F5E1 - customer complains the washer wont start and run. Upon arrival and inspection it was obvious the control board had gotten confused so I unplugged it reset it and check for errors. It had four stored errors one for a shorted out keypad one for a bad lid lock 14 overloaded spin basket, and one additional error. I tested and found a lid lock did not work consistently. "
We serviced a
LG MICROWAVE
Model LMV2031ST/00
Near Wayzata, MN 55391
Seth
Job Details: 01/21/2022
"Not heating. Parts to order 6324W1A001L, 0CZZW1H004C, and a stock diode. ; saved tckt"
We serviced a
MAYTAG DRYER- GAS
Model MGDE3001VW1
Near Buffalo, MN 55313
Seth
Job Details: 01/21/2022
"I replaced the thermostats and tested the dryer. It cycled as designed. The dryer is now,fixed. ; used 1 WP8577274 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Bloomington, MN 55420
Nate
Job Details: 01/21/2022
Replaced sump assembly. Replaced bad drain pump. Runs great now with no leaks.
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV42H5000EW/A3
Near Eagan, MN 55122
Nate
Job Details: 01/21/2022
Not heating and running loud. Replaced bad heater and cleaned out. Runs great now and heats great now.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
WHIRLPOOL STACKED DRYER
Model LTG6234DQ4
Near Monticello, MN 55362
Matt
Job Details: 01/21/2022
"Customer complaint is, SMELLED OF SOMETHING BURNING- CLOTHES SMELL LIKE SMOKE. Inspected and tested. Found there had been a lint fire. Vacuumed out inside of dryer and tested. Dryer is heating great and cycling between 210F and 100F. Dryer is operating normal. Dryer is now fixed."
We serviced a
GE REFRIGERATOR
Model GSE25ESHCSS
Near Eagan, MN 55122
Nate
Job Details: 01/21/2022
"Not dispensing water well. Had a bad filter head assembly. New OEM GE water filter recently installed but even with bypass in, still very slow. Installed new filter head assembly. Works great now."
We serviced a
KENMORE DRYER- ELECTRIC
Model 11072842100
Near Minneapolis, MN 55417
Nate
Job Details: 01/21/2022
"Not spinning. Had a broken belt. Lint in dryer. Vacuumed out lint, cleaned rollers and oiled, replaced belt and lint screen. Runs great now."
We serviced a
LG MICROWAVE
Model LMHM2237ST/00
Near Minneapolis, MN 55410
Nate
Job Details: 01/21/2022
"Trim piece was broken. Replaced, works great now."
We serviced a
BOSCH DISHWASHER
Model SHXM63WS5N/10
Near Minneapolis, MN 55416
Phillip
Job Details: 01/21/2022
On arrival was giving a E19 code right away. Couldnt even get into test mode. Tested wiring everything seamed good. Tested control board everything was good. Replaced circulation pump/heater then hit the drain cycle. No E19 code popped up so we went through test mode and everything work.
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Minneapolis, MN 55405
Phillip
Job Details: 01/21/2022
Has LE error code. Rotor and stater looked good replaced hall sensor and everything is working great again for the age of the machine. ; used 1 6501KW2002A (HALL SENSOR) from stock
We serviced a
BOSCH RANGE- GAS
Model HGI8054UC07N
Near Minneapolis, MN 55407
Phillip
Job Details: 01/21/2022
Bake igniter wasnt kicking in but was getting power to the igniter. Replaced igniter and it kicked on right away. Everything was heating like it should. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
JENN-AIR WALL OVEN- ELECT
Model WW30430B
Near Eden Prairie, MN 55347
Phillip
Job Details: 01/21/2022
Bake element was stuck on. Removed control board. Bake relay tested bad. Did board repair and replaced the relay. Worked great after replacement and cooled off right when we turned off. ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
KENMORE DISHWASHER
Model 665.156.93K210
Near Mound, MN 55364
Phillip
Job Details: 01/21/2022
Motor was running could hear it buzzing. Disassembled motor and found the propeller was stripped. Replaced motor and everything is working great. ; used 1 WPW10510667 (WASH MOTOR) from stock
We serviced a
GE DISHWASHER
Model GDF610PMJ4ES
Near Elk River, MN 55330
Matt
Job Details: 01/18/2022
"Customer complaint is, not drying dishes- THINKS BAD HEATING ELEMENT. Inspected and tested. Everything was working great in test mode. Heating element was coming on and element Ohms out at 16ohms. Everything test good. Could be the board is failing, but Im not confident that anything is wrong here. Rinse aid is empty. Recommended customer use rinse aid regularly."
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG320M0BS0
Near Minneapolis, MN 55437
Nate
Job Details: 01/18/2022
Not heating on bake. Has a bad ignitor. Replaced ignitor and it heats great now.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
LG DISHWASHER
Model LDF5678BD
Near Minneapolis, MN 55448
Matt
Job Details: 01/18/2022
"Customer complaint is, HAS POWER WONT ENGAGE ERROR CODE LE. Inspected and tested. Found the circulation pump has fried taking out the main board. Also the wire harness is melted. Needs a new circulation pump, main board and wire harness. I cant find the wire harness on the parts diagram. Dana can you call this into Lowes for approval and order me the wire harness if approved. Also can you make sure I get 2 hours on my return trip. ; saved tckt , states that autho needed"
We serviced a
LG RANGE- GAS
Model LRG3085ST/00
Near Maple Grove, MN 55369
Seth
Job Details: 01/18/2022
Customers complaint is the bake option works perfectly if you keep it under 300?F. If you raise temperature above 300? the temperature runs away with it self. Upon arrival and inspection I tested the oven sensor and found it was a little out of tolerance. I replace the oven sensor the relay board and the main control board as this unit has an intermittent and strange electrical behaving issue. I tested and found it is now working as designed.; ordrd 1 EBR73811706 (Main board)
We serviced a
GE DISHWASHER
Model GDF510PSD1SS
Near Maple Grove, MN 55311
Seth
Job Details: 01/18/2022
"Customers complaint is that the dishwasher leaks intermittently. Upon arrival inspection I found the door was bent and their was evidence of leaking from the tub seal. I cleaned the seal and tested 2 rinse cycles. There was suds in the first test. The inspection cover is damaged and missing hardware. I tested and found no leaks while onsite. I suspect the door damage is the culprit from the mineral staining, but it never leaked while I was onsite."
We serviced a
GE MICROWAVE
Model CEB1599SJ2SS
Near Saint Michael, MN 55376
Seth
Job Details: 01/18/2022
I replaced the user interface and control board and tested the microwave. It is now fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.288327
Near Blaine, MN 55449
Matt
Job Details: 01/18/2022
"Customer complaint is, WONT DRAIN ON REGULAR CYCLE BUT WILL ON OTHR CYCLES. Inspected and tested. Found the lid switch has failed. Quoted customer to install new switch. Customer approved repairs. Installed new lid switch and tested. Washer is now working on some cycles, but not others. Looks like the timer has failed. Timer is NLA. Quoted customer to install new timer and lid switch if we can find the timer. Customer has to talk to the owner and will let us know if they want us to look for the timer. I removed the new lid switch."
We serviced a
AMANA DRYER- GAS
Model NGD4655EW2
Near Big Lake, MN 55309
Seth
Job Details: 01/18/2022
Making a loud cyclical noise. I removed a screw from the felt seal. The dryer is now quiet. No additional charge it took 3 minutes.
We serviced a
GE DISHWASHER
Model DDT595SMJOES
Near Monticello, MN 55362
Seth
Job Details: 01/18/2022
"Customer complains the dishwasher is leaking. Upon arrival and inspection I found three places where there are leaks. The inner door is badly damaged, the circulation pump and diverter are leaking, and the water inlet valve has been ripped from its hold down and is seaping . The Customer also complains that this unit dispenser does not open and the door falls. All in all this unit would need an inlet valve, inner door, circulation pump, a diverter, and A dispenser to fix it. The unit is important repair the customer had previously uninstalled before we arrive to see pictures for details. Whoever completes repair will need a minimum of two maybe three slots to complete all these repairs please check with technician before rescheduling.; saved tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLDB957AB1
Near Blaine, MN 55449
Matt
Job Details: 01/18/2022
"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain hose is plugged. Removed drain hose and cleaned it out. Reassembled and tested. Dishwasher is working good. The door panel is falling off because the brackets are broken. I was able to attach the door a little better, but its going to be a issue again sometime. Inside of dishwasher is covered in heavy hard water deposits on the bottom and in the sump area. Dishwasher is in rough shape. I recommended customer replace dishwasher next time they have issues with it."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW70HEBW0
Near Rogers, MN 55374
Matt
Job Details: 01/18/2022
"Customer complaint is, THINKS DOOR BOOT NEEDS TO BE RESET? DOOR NOT SHUTTING RIGHT? Inspected and tested. Door is just tight because of new door boot. Everything looks good. Theres nothing else different I can do here to make it shut better. Door is locking good when you turn it on."
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Saint Michael, MN 55376
Matt
Job Details: 01/18/2022
"Customer complaint is, NO WATER GOING INTO IT. Inspected and tested. Dishwasher filled and started washing. I tried 3 different cycles and it worked every time. Dishwasher is operating normal for me."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED7500GW0
Near Minneapolis, MN 55417
Phillip
Job Details: 01/18/2022
Got to house dryer was making a squeaky noise. Disassembled dryer and found idler was seized up. Replaced idler and greased rollers. Everything now is running quietly. ; used 1 279640 (ROLLER) from stock
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF366ECD
Near Minneapolis, MN 55416
Phillip
Job Details: 01/18/2022
Replace control board and replace overlay. Didnt have to replace probe. Everything is working great and test good
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Minneapolis, MN 55416
Phillip
Job Details: 01/18/2022
Ice maker froze up and broke ice bucket. Was stuck in unit had to defrost to remove then replaced ice maker and bucket to fix issue
We serviced a
ELECTROLUX DRYER- GAS
Model EIGD55IRR0
Near Eagan, MN 55123
Nate
Job Details: 01/18/2022
"Not running. Found a blown high limit thermal fuse. Replaced, runs and heats great now.; used 1 137539200 (THERMAL FUSE) from stock"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV175QFA
Near Minneapolis, MN 55406
Nate
Job Details: 01/18/2022
Blowing the 20 amp fuse. Replaced the bad receiver and choke kit. Replaced the bad fuse. Works and heats great now.; used 1 MICRO2 (20 AMP FUSE) from stock
We serviced a
UNKNOWN MICROWAVE
Model SMC1585BS
Near Minneapolis, MN 55410
Nate
Job Details: 01/18/2022
"Not heating. Had a bad magnetron. Replaced, heats great now.; used 1 2M248H (MAGNETRON) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Minneapolis, MN 55422
Phillip
Job Details: 01/18/2022
WPW10503278 Jazz board is faulty again. Tested heater amp draw and was showing that it was working correctly. Board was replaced under warranty. ; used 1 WPW10503278 (JAZZ BOARD) from stock
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2613241
Near Otsego, MN 55301
Matt
Job Details: 01/17/2022
"Customer complaint is, STOPS DURING WASH CYCLE and doesnt unlock the lid. Inspected and tested. Found a stored F7E3 error. Ran washer through diagnostics and everything was working good. I put a new clutch in it because I had it and started a load of towels on a quick wash and it completed the cycle and unlocked the lid. I cleared the error but it keeps coming back up in diagnostics. Im not exactly sure whats going on here, but it seems to be working. Customer wanted me to leave the new clutch in and will use it and see what happens. ; pckd up 1 W10754448 (Clutch)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Minneapolis, MN 55406
Phillip
Job Details: 01/17/2022
Noticed when we got there dishwasher was working fine. Pulled unit out noticed water stains near water valve started unit and was leaking from water valve. Ordered part from Marcone and rescheduled customer for Friday the 21st; ordrng 1 DD81-02265A (Water valve)
We serviced a
LG WASHER FRONT LOA
Model WM3360HWCA
Near Elk River, MN 55330
Matt
Job Details: 01/17/2022
"Customer complaint is, SOAP IS STILL IN THE DISPENSER. Inspected and tested. Found the main wash cup is bent and not creating a siphon. Ordered new cup and sent it directly to customer. ; pckd up 1 3891ER2003A (Main wash compartment)"
We serviced a
MAYTAG WASHER FRONT LOA
Model MHW5630HC2
Near Champlin, MN 55316
Matt
Job Details: 01/17/2022
"Customer complaint is, WASHER DOOR IS LOCKED AND NO POWER TO IT. Inspected and tested. Found the main control board (ACU) has failed. If yes, part number is W11322901. Its possible I need a new door latch to. If I go back, I should go back with a new door latch. Part number W11316250. ; saved tckt , states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Brooklyn Park, MN 55445
Matt
Job Details: 01/17/2022
"Customer complaint is, EC E15. Inspected and tested. Found water in the pan underneath. Removed water and tested dishwasher. I ran dishwasher for over 30 minutes and it never leaked. Dishwasher is operating normal for me and not leaking. Customer had a leak from a filter system that leaked onto the dishwasher. Looks like that was the only problem."
We serviced a
KITCHENAID RANGE- GAS
Model KSGB900ESS0
Near Edina, MN 55410
Phillip
Job Details: 01/17/2022
Got to site customer had error code that lead to a bad cooling fan. Tested is diagnostic mode and confirmed that blower was running slow and sometimes stopped. Replace cooling fan. And now is running at high speeds like it should. ; pckd up 1 W11107275 (Cooling fan)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22N9781SG/AA
Near Minneapolis, MN 55424
Phillip
Job Details: 01/17/2022
Got to site water dispenser was working great. Ice bucket was full. Customer said when its super cold out stops working then when it warms up out side starts working again fine. Customer thinks its something going on with the water lines freezing. No way to test because everything is working great as of now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Eden Prairie, MN 55346
Phillip
Job Details: 01/17/2022
Water was leaking out of bottom of freezer. Removed evaporate cover and found defrost drain plugged. Also found water supply was shut off. Ice maker arm was snapped off from connection of fill bucket . Was able to harvest one of another used ice maker. Quoted labor to do all repairs.
We serviced a
LG WASHER FRONT LOA
Model WM3250HRA
Near Chaska, MN 55318
Phillip
Job Details: 01/17/2022
Got to site noticed the washer up on the ledge of disaster pan. Once off the ledge and siting inside there wasnt much of a shake. Noticed a little movement in wash tub bearing might be starting to go. Customer said that it was shaking more when on ledge of disaster pan. Did advise if shake gets worse will need a bearing
We serviced a
BOSCH REFRIGERATOR
Model B26FT80SNS/01
Near Maple Grove, MN 55369
Matt
Job Details: 01/17/2022
"Customer complaint is, RUBBER SEAL AROUND FRIDGE DOOR HAVE TURNED COLORS, DETERIATED, GUNK HAS BUILT UP AROUND BOTTOM. Inspected and tested. Found temperatures were 0F in freezer and 38F in FF compartment. Door seals are sealing perfectly on freezer and FF compartment. Door seals are discolored everywhere the loop runs through the casing because its warm there, but there in good shape and not breaking down. I checked the condenser fan and its working great. Refrigerator is operating normal for me."
We serviced a
GE DISHWASHER
Model GDF570SSJ0SS
Near Chaska, MN 55318
Phillip
Job Details: 01/17/2022
Put UI in and made sure unit was working properly. Everything tested out well in diagnostic mode and during normal cycle.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHG2399PF2A
Near Excelsior, MN 55331
Phillip
Job Details: 01/17/2022
Complaint was not making ice. Cycled ice maker nothing happened. Also jumped water valves to make sure we had water coming and the water valves were operating properly. Quoted customer for new ice maker. Will be back the 19th. ; ordrng 1 5303918493 (Ice maker)
We serviced a
SAMSUNG REFRIGERATOR
Model rf23hcedbsr/AA
Near Excelsior, MN 55331
Phillip
Job Details: 01/17/2022
Unit wasnt defrosted customer is going to unplug the day before. Returning Thursday 20th; schdld next appmnt for 1/20 THU !
We serviced a
SAMSUNG MICROWAVE
Model ME21H706MQS/01
Near Minneapolis, MN 55447
Seth
Job Details: 01/17/2022
Smelled hot. I tested for 12 minutes 6 times 2 minutes each interval. No issues found.
We serviced a
LG WASHER TOP LOAD
Model WT1901CW
Near Maple Grove, MN 55311
Matt
Job Details: 01/17/2022
"Customer complaint is, WONT AGITATE/SPIN. Inspected and tested. Found the agitator plate and the drive shaft are stripped. Needs a new drive shaft, agitator plate, cover and screw. Quoted customer to do repairs. Customer declined repairs and is going to replace the washer."
We serviced a
KENMORE RANGE- ELECTRIC
Model 790.961194
Near Saint Michael, MN 55376
Matt
Job Details: 01/17/2022
"Customer complaint is, ELEMENT LIGHT WAS ON EVEN THOUGH ELEMENTS ARE OFF. Inspected and tested. Burner element light was on when I got here. I tested all four burners and there working great. Checked all four burner switches and they are all good. Light went off and I couldnt get it to stick on again. Everything is testing good and light is off now. Range is operating normal."
We serviced a
GE DRYER- ELECTRIC
Model GTD33EASK0WW
Near Minnetonka, MN 55305
Seth
Job Details: 01/17/2022
Customer complains the dryer does not function. On arrival and inspection I found the dryer was in poor condition. I replace the physically broken console that no longer held in place to start in temperature switches. The timer had bad contacts and would not send power down to the TCO. I replace the timer and tested machine. It began drying and heating instantly. I checked the vent and it is 100% blocked no air is passing through the vent. I told the customer to not use the machine is this could cause fire and permanent damage to their home. They will get the vent cleaned and then use dryer.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Maple Grove, MN 55369
Seth
Job Details: 01/17/2022
"Unit starts then cuts out suddenly and resets, it also does not drain. I quoted repairs minus the remaining balance the customer declined repairs he is done with this unit and will replace it."