"The customer said the fresh food section is in the fiftys and the freezer has frost all over the food. I found the freezer door gasket was falling off on the bottom of the door. I pushed it back in. I can see frost coming out the holes on the evaporator cover. I advised the customer it will need the drain kit, add on heater and defrost sensor. I gave a quote. I advised it will need to be unplugged and doors open for 24 hours. At this time the customer wanted to think about it.

The control was flashing. I found the freezer fan was not working and the freezer evaporator is all frosted up. I put into defrost but the heater does not come on. After trouble shooting I found the main board does not send out 120 volts to the heater. It will need a main board. I replaced the rear main board and ran a defrost test. The heater comes on and the frost on the evaporator is melting. I advised them to give it 48 hours for the temps to recover.

"Replaced bearing kit, tested and dryer now runs quiet and is working good."

"Small oven not heating either on bake or broil. Also cooling fan isnt operating correctly and making loud noise. Talked with Peter on Techline. We found there is a reset button under the oven was able to press the reset and now oven is heating normal. We will need a new cooling fan. Peter said have the office request his tech sheet and will have parts break down and how to install cooling fan. ; snapped 1 QuickPics, states that autho needed"

"The washer does not drain and its loud when it tried to drain. I vacuumed all the water out and removed the drain filter. I found some color guard sheets in the filter. I felt the impeller in the pump and its broken. I replaced the drain pump. I started the washer and as it was filling water was leaking out the front. I found a big hole in the door boot. Im now ordering the door boot. ; used 1 4681EA2001T (DRAIN PUMP) from stock, ordrd 1 WP8182119 (Bellow)"

"Customer complaint is, SURFACE UNIT DOES NOT TURN OFF. Inspected and tested. Found the front right burner receptacle is melted part number WB17X210 as well as the burner coil part number WB30X24400 and the switch part number WB24T10025 has failed causing the burner on light to be on constantly. This is going to need all 3 parts. I quoted customer $548. to install parts. Customer declined repairs, but would like a quote for replacing with none OEM generic parts. ; saved tckt"

Unit still not making ice. Last time unit harvested with new ice maker and then filled. Now its not harvesting once ice is made. Giving a E30 code. Tech line said its a bad ice maker. Keeping the boards just incase. ; ordrd 1 00744441 (Ice maker)

"Found that valve leaked on ice maker and jammed ice maker and broke it. Need to order ice maker. Customer approved new estimate, charging $100 more for part. New estimate $371.Ordering part and rescheduling.; ordrd 1 W10873791 (Ice maker)"

"Customer complaint is, LEAKING OUT DISPENSER. Also the dispenser to tub hose has a hole and is leaking. I found out sense I was out here last year, that replacing the drawer usually fixes the dispenser leaking down the front. I installed new dispenser to tub hose and tested. I could not get washer to leak from the dispenser. Customer had ordered the drawer last year and had it. I installed the new drawer and tested. Still no leaks. Washer is now fixed. Im going to hang onto the dispenser assembly parts that I have for a few weeks just in case it leaks again we would have to replace the whole assembly. The 2 parts that I ordered for the assembly dont have the slider rails, so we would have to order them before we would go back. Part number is 5304514781. I did not collect any money, because Im not sure how much anymore because we didnt install all the parts and didnt know if we wanted to wait and see if the dispenser assembly is needed. ; saved tckt"

"OS 302Usually the oven works, but sometimes it doesnt heat. And sometimes the timer doesnt work on the clock. Sometimes the timer counts down too, but it doesnt beep when time is up.Please see code RJ said to include in this info. DW can you check with Marcone and see what the part number is for the main PCB/clock? On the diagram I dont see a separate board that would control the bake and broil elements. ; saved tckt"

Found that the only one side had springs while the other side has none so I only had to replace the spring side. Door opens and closes and no more banging. Range is working good.

"Customer complaint is, I NOTICED ABOUT 1/3 CUP WATER UNDERNEATH WASHER. Inspected and tested. Found washer was leaking from the drawer. Installed new drawer and drawer front and tested. No more leaks. Washer is now fixed."

"Customer complaint is, REF IS WAY TOO COLD 36 DEGREES, THEY REPLACED THE DAMPER AND THERMISTORS. Inspected and tested. FF compartment is set at 40F and temperatures are 40F on the top shelf and 39F in the bottom drawer. Freezer is 2F. Refrigerator is testing normal."

Found that top middle of freezer door gasket had a small gap. I used heat gun to mold gasket so that it is sealing. Customer also says too much ice is being made that it falls over the back of the ice bucket inside freezer and has to clean up many cubes of ice on the bottom of freezer. I checked and ice bucket and ice maker are correct parts and suggested that it could of been ice clumping up due to not sealing all the way and knocking ice over.

I replaced the coils and tested it. The dryer is now fixed."

"Leaking, I found that the pump seal was bad. It leaked quickly and the bracket was rusty from previous leaks. Needs new pump.

Installed dishwasher. Customer had all hoses that came with dishwasher. Installed all hoses. Removed all wrapping and crate. Once installed tried to level it the best I can but floor is uneven and tight fit. Its runs good and no leaks filled and drained good.

Dishwasher is tripping the breaker at various points. There is quite a bit of mouse junk under the dishwasher. Motor sounds horrible when it runs. Couldnt get it to trip but it sounds like the shaft is almost totally loose in the motor. Makes a metallic grinding and another sound like popcorn made out of metal. Quoted for new motor.

"Replaced ice maker, tested and ice maker cycles and fills. Ice maker is working good."

"Customer complaint is, NOT COOLING. Inspected and tested. Evaporator fan is running, but refrigerator is warm. I pulled out refrigerator and compressor is humming and clicking, but not running. Also the condenser fan wasnt running until I flicked it. The compressor has failed. Refrigerator needs a new compressor and condenser fan.

"Found that the drain hose's rubber kinked and ripped underneath the sink. Was able to cut out bad section and route drain hose with no kink. Tested and no more leaks. Gave customer tips on how to clean out dishwasher and get rid of stink. Dishwasher is running and working good.

"The customer said the refrigerator started having problems a few weeks ago. It started with the ice maker not making ice then not freezing food in the freezer. Now it does not cool well in the refrigerator and the freezer. The temp in the freezer was above 20 degrees and the fresh food section was in the 40s. I found the fans and compressor are running. The evaporator has a partial frost on the top right corner of the evaporator but its not a huge ball just frost. I pulled the unit out and tapped into the high and low side. If it was a bad compressor I would expect to see a suction pressure of 40-50 and high side 50-60. The pressures today while the compressor was running was 120 on the high side and the low side was in a 10 inch vacuum. Those pressure more indicate a sealed system leak. I recovered the refrigerant and added nitrogen. I brought the pressure up to 200 psi. I waited almost 20 minutes and I never found a leak, however the pressure did drop to 190 psi or so. I replaced the filter drier and purged the system with nitrogen. So the system was flushed with nitrogen twice. I pulled vacuum for about 15 minutes. I charged the system. I then added a leak sealant to stop any leaks. The freezer evaporator started to develop frost. It was slow but the evaporator was getting cold and I could see it slowly show frost. I advised the customer to give it the rest of the day and check on it tomorrow.

"Fresh food 55 degrees and freezer warm as well. Found the evaporator encased in ice. Steamed off evaporator to access the bi metal and heater to test those components. Found that it has a bad defrost heater. Ohms out at 18 mega ohms. Replaced heater and bi metal. Told customer 24 hours to get down to temp.

"Main board and touch pad, software update needed. UI is failed and needs to replace the ACU and User Interface. Quoted owner for repair, plus dryer removal.

I uninstalled an old unit and installed a new unit. I filled it with water manually and checked it it did not leak and drained great.

Didnt drain. Tested the drain a half dozen times and it drains great every time. A lot of scum built up in the sump area. Cleaned all that out. Cleaned the filter because it had a lot of debris built up. It drains awesome. Drain pump sounds great too.

Customers complaint dryer isnt drying well. They had the dryer vents cleaned once. They have a long vent over 30 feet. Needs a dryer vent booster. Dryer works great with the vent not hooked up

"There was a noise in the house which turned out to be the carbon monoxide detector, but customer mentioned the freezer leaks. Found a big sheet of ice on bottom of freezer and drain frozen over. Steamed out freezer and drain. Now it drains great under the evaporator. Cleaned everything up.

I tested dryer and saw that the igniter turned on but then no flame. I pulled off gas line and there is no gas going to the dryer. The customer has had a basement remodel going on and it feels like there is a spray foam inside the gas line. I showed and explained to customer that it is a gas issue not a dryer issue. Once gas to the dryer is fixed dryer should heat and work fine.

"Customer complaint is, NOT KEEPING TEMPS KEEPS GOING DOWN TO 285 FROM 350. Customer said it doesnt seem to be hot enough. Inspected and tested. Temperature sensor tested 1083 ohms at room temperature both at the sensor and from the board. I started oven on bake at 350F and it preheated to almost 500F and then cycled between 403F-327F, 406F-333F, and 407-334F. Oven is averaging about 365F. Ive checked this out as thoroughly as I can and cant find anything wrong."

Iced up ice bucket and cant removed. Steamed out ice and removed bucket. Found a layer of ice on the bottom. Ice maker is working properly. Sometimes a ice cube gets stuck and needs to be clear and defrosted and good to go.

Replaced dispenser side door. Tested and display lights up and all functions are working good.

"The customer said the whole fridge was working good but then the next day it stopped cooling like it was. When I arrived the fridge was plugged in and running but not cooling. I pulled it out and tapped into the low side. The low side suction pressure was up around 40-50 psi. I replaced the compressor, I replaced the drier and updated the board. I pressurized the system and then pulled a vacuum. I then charged the system with 5.11 ounces of 134A."

Installed new board and then reassembled. Now unit is working properly compressor is running properly condenser fan evap fans. Everything is working now properly.

"Customer complaint is, RAM IS STUCK. Inspected and tested. Found the drawer tilt switch was bad. I jumped it and ram went up. Switch tested bad while in place, so I removed it and tested and its testing good. I reassembled and now its working. I cant find this switch part number WC21X10006 in stock anywhere, or it says its NLA. Dana can you find me a drawer tilt switch and call customer with a quote. Garbage compactor is currently working. I attached picture of the part. ; saved tckt"

"Washer making a grinding noise. I ran it on a spin and it really wobbles/bangs. Seems as though tub is loose. DW can we please chat tomorrow about this, was not able to determine what is causing this. Possibly the suspension assembly? W10207783. Customer states she wants a new washer. ; saved tckt , states that autho needed"

"Customer complaint is, JUST HAD ELECTRICITY UPDATED AND FRIDGE TRIPS THE BREAKER AND CAUSE POWER TO SURGE. Inspected and tested. Customer had refrigerator plugged into a outlet around the corner and it was running and cooling. Temperatures were 48F in the FF compartment and 8F in the freezer. I plugged refrigerator into GFCI outlet behind refrigerator and everything was running and not tripping the breaker. I put refrigerator into test mode and it tripped the breaker within 2-3 seconds. I plugged refrigerator into a different GFCI outlet in the kitchen and put it into test mode and now it didnt trip the breaker. I started running through the test and on the compressor test it tripped the breaker. I disconnected power to the inverter and refrigerator doesnt trip breaker. I reconnected inverter and removed it from the side of the compressor and it still doesnt trip breaker. The compressor is bad and is what is tripping the breaker. Needs a new compressor. ; saved tckt"

Unit wont wash with hot water is warm and will do just cold. Verified complaint. Found the hot water to the unit is good and is hot. Found when I selected hot it would continuously use cold and water and never just hot. Will do just cold. Unit needs a new temp controller. Quoted blue book and rescheduled also ordering a lid switch Lid switch WP8318084; ordrd 1 WP8577786 (Temp control) and 1 WP8318084 (Lid switch)

Stalls when it tries to start intermittently and it squeaks. I replaced a failed idler and quoted a redesigned motor blower assy. There was a large black discharge from the brushes. He will use it without the motor swap. The dryer is now quiet. Please send him an invoice via text

Cold valve has failed. Part is on order.; schdld next appmnt for 5/15 MON !

"Currently 10 degrees in freezer and 35 in fresh food. Issue is excess frost build up on bottom rear panel of fresh food section. Because of this the fridge stopped producing ice or dispensing water. It wasnt doing either, so customer unplugged fridge 6 days ago, let it totally defrost, then plugged it back in 5 days ago. After that it worked great for 4 days, then over frosting occurred again and everything froze up. Found a bad fresh food fan. Took out old fan, replaced it and steamed off evaporator. Took left door apart and steamed out tank area to try and unthaw water. Found a frozen evaporator drain line. Steamed that out, now it drains great. Fan circulating air well. Customer may have to unplug fridge and let it thaw for a day if it stops dispensing water today. When dispensing water its spraying water now out of the tri dummy valve. Quoted for that too. Ordered from Dey. Coming back on Friday to install. ; used 1 WR60X26866 (FRESH FOOD FAN) from stock, ordrd 1 WR57X25390 (Dummy water valve)"

"Customers complaint is smell. Unit does extremely smell customer has cleaned everything they could. Have used washer cleaners cleaned filter and boot. Unit would need a new basket and tub to make the smell go away. ; snapped 1 QuickPics, states that autho needed"

"Dishwasher filled with black mold, the rats, arresting, and falling apart, the pump is very loud and leaks. I recommend this for replacement all the rubber hoses and manifolds have degraded and are leaking. Two pics of the spot sure we need new racks, a pump assembly, and all the rubber manifolds and hoses. ; saved tckt"

Today I replaced the dispenser lever. The customer said the dispenser lever spring is missing because it use to pop out. We were unable to find the spring. Im now ordering the spring. The customer paid me today for the lever and the labor. Next time I need to collect for the spring. ; ordrd 1 WR02X10585 (Lever spring)

"Customer complaint is, DISHWASHER WILL NOT RUN COMPLETE CYCLE, THINKS THE DOOR POPS OPEN DURING THE CYCLE. Inspected and tested. Found the door doesnt always stay latched and will pop open. It feels like its being pushed open, but I cant find anything in the way holding it open. The hinges look good. Im going to need to come back with the hinges part numbers WP8534853, W11612302 and the door latch part number WPW10653840 and door strike part number WPW10544004. Dana can you call this in for authorization. I need extra time on my return trip. ; saved tckt"

"Found that cold control was bad and not turning on compressor. Customer approved to use the universal one. Replaced, tested and compressor turns on and is cooling.

The customer said while she was not using it the microwave went dead. I found it dead today. I was getting 120 to the outlet. I pulled the fuse out and checked it and it was good. The control board was loose on the panel frame. I put the board back in the panel tight then put it all back in. Now the microwave is working as it should. No other issues found.

"The customer complaint is some of the lights in the fresh food and freezer do not work, its not cooling properly in the freezer or refrigerator, and the unit sounds like a shutting off and turn it back on. I found both the freezer and fresh food evaporator are completely iced over. The freezer and fresh food lights are not working. I pulled the refrigerator out and put it into a force defrost.I started to defrost in the freezer and it was drawing 3.6 amps. Not getting the proper voltage out of the LED driver board. It needs the main reader board, LED driver board, your freezer light module.

The customer said the washer makes a noise when it runs. I started the washer and verified I heard the noise. The noise is coming from the belt. I removed the belt and cleaned it. I put just a little bit of grease on the belt then wiped it off. I put the belt back on and ran the washer again. Now it sounds perfect.

"Customer complaint is, LOUD WHEN IN SPIN. Inspected and tested. Started washer on a drain and spin and when it spins, its really loud. The rear bearing is failing. Customer is going to use it until they cant stand it and then replace the washer."

Installed new cold thermostat/controller. Unit is working good.

The customer said the cooktop was not working and the control was not displaying. When I arrived the range was unplugged. The customer plugged the range in. The display was dead. If you turn a burner on the burner does not come on but the control display comes on. I found the range was not getting power to the black wire. It was getting 120 across black and red and 120 from red to ground. I had the customer reset the breaker a couple times. Now the range control is on and everything is working as it should.

"The customer said that after she has done a few loads in a row the 3rd or 4th load of laundry it will not agitate or spin but it does drain the water. I ran it with a large heavy load for about 30 minutes. The washer is agitating well and it will drain and spin well. The motor coupler is in good shape, the lid switch is in good shape. The transmission is leaking oil and the motor is a little smelly. I believe the motor is just being over worked so it will shut off on the overload and then when it cools down it comes back on. I gave the customer a quote for replacing the transmission, motor and coupler.

"Customer complaint is, NO HEAT AND LAST LOAD WENT FOR SEVERAL HOURS. Inspected and tested. Found the thermal fuse was blown. Installed new thermal fuse and tested. Dryer is heating great and cycling between 235F and 110F and airflow on outside of house is 20mph. Dryer is now fixed.

"Repalced spark wire harness, Tested and all burners now ignite and lights. Range is working good."

Found that the lock nut that holds the water guide in place came loose and leaked into bottom drip pan. Added caulking and tightened lock nut inside dishwasher. Tested and no more leaks. DIshwasher is working good.

"Found that compressor is not running and just buzzing. Found that the overload/start relay is bad. Customer approved estimate. Replaced compressor relay, tested and compressor turns on and refrigerator is cooling and working good.

Replaced bad convection fan motor. Put on convection bake. Now it heated to 350 and can come on nice and strong.

"Hasnt been draining great. Sometimes doesnt drain, clothes are saturated at end of cycle, sopping wet. Spent two hours taking apart washer, checked all drain lines, found in the bottom of the filter assembly, pumpkin seeds, hair, lint, a tooth pick, etc. it was blocking the bottom of the filter. Cleaned all that out, put it all back together, now it runs great and drains great. Noticed a lot of detergent suds in washer. Recommended cutting back on detergent and also not using the beads."

"Customer complaint is, OVEN HINGE BROKEN. Inspected and tested. Found the left hinge was out of the receiver. I removed door and hinges and receiver look good. I put door back on and its opening and closing perfectly. Needs new element and bulb. Customer declined the repair.

"Zero in freezer and 63 in fresh food section. Ended up finding a bad evaporator fan. In service mode its giving a fan error, and fan isnt running. Took back panel off and no obstructions and fan turns freely. Needs new fan.

The vent would make a big squeal noise when it went down. I removed the blower and motor cover. I applied grease to the track and to the drive screw. I eased and lowered several times. I reapplied the grease a few times. I tried 10 times and now it sounds good.

Found that the range has a bit of soot on the oven door. I tested and was a lot of yellow flame for bake burner. I found insulation covering the air shudder and i did adjust air shutter a little bit and tested and is mostly blue flames but still some yellow. Found that the gas valve regulator must of been hit because it is slightly bent and is at a bit of an angle entering the bake burner tube. I explained what i did to customer and if it still happening that the gas regulator would need to be replaced but due to the costs would not be worth it for this range.

Found that the refrigerator water and ice is not dispensing or ice being made. I pulled out fridge and found that this model is starting to have the void insulation on the back wall and condensation is building up and froze the water lines. I informed customer due to this there is no repair and will get worse as time goes on. Customer will replace refrigerator.

"Customer said it smells like gas when they run the dryer. I could not verify that smell. Smells like normal gas dryer. I took it apart, used the blue liquid and no bubbles on valve or on connections behind dryer. Cleaned all lint out of dryer and bulkhead. Replaced bad belt. They have a six foot vent. Cleaned out the vent. Already really clean.

"Customer complaint is, SQUEAKING NOISE. Inspected and tested. I did not find anything seized up, but the front left roller was gummed up. Customer approved repairs. Installed new rebuild kit, vacuumed out inside of dryer and tested. Dryer sounds great. Dryer is now fixed."

"Not draining. They were out of town, and in laws stayed here and when they came home it wasnt draining. I accessed drain pump, and no debris in pump. No restrictions. Took drain line off of the disposal and sucked water through, no restrictions. Made sure nothing stuck in garbage disposal. Filled and drained it 5 times. No issues every time."

"Breaker pops when the open the door. I replace switches, but it still pops the breaker. The breaker is loose in the box and the microwave is drawing almost 14 A on a 15 amp circuit. She will work with an electrician to correct this.

I replaced the 8 in dual burner and tested it. The range is now fixed.

Found that there was a lot of dust and pet hair that was blocking the vents and could cause the compressor/condenser coils to not cool off causing a freeze/thaw effect. I cleaned that out and has good frost pattern.Water was hooked up to reverse osmosis system that was turned off. They were ok with me bypassing it and going straight to water line. Tested and refrigerator now dispenses water and ice maker cycles and fills. Refrigerator is working good.

Unit wont drain is customers complaint. Tested unit. Could hear the pump lightly hum. Vacuumed all water out then removed pump. I found a chunk of glass in pump. Pump and sump still looked ok. Reassembled then tested multiple times and draining great.

Found that the compressor was running but not pumping. Installed compressor tested and now cooling.

"Fridge makes a knocking sound every two hours or so. Called Beko. We walked through full test mode, tested every component. Appears the knocking is coming from the icemaker fan. DW can you please order a new Icemaker assembly? I turned off the icemaker to see if itll still make the noise. Will find out from customer when I return. ; saved tckt , states that autho needed"

Not cooling even when its on freezer. There is a sealed system problem. The fan and compressor were running but there was barely any frost. Please quote.; saved tckt

"Customer complaint is, NOT COOLING PROPERLY. Inspected and tested. Refrigerator was room temperature and nothing was running when I got here. I power cycled it and fans came on, but compressor is just humming. The board is sending voltage to the compressor, but its not running. The compressor has failed. ; saved tckt"

The upstairs dryer is super loud the support rollers are flat sided from binding up. I would need a qty of 2 AGM75510755 when I return to repair this dryer. It also needs to be cleaned badly it has charred lint inside the cavity.; saved tckt

"Washer is very loud during spin making bad noise. Upon arrival an inspection, I found the spider is broken and it makes a metal clicking noise as the spin baskets spins the door boot is also ripped. to repair this we would need front and rear tub, door boot, and rear seal, bearing in spider. ; saved tckt"

Customers complaint not drying and not cleaning well. Found. The heater isnt kicking in. Removed door panel to access the the board. Found the board has failed and heating element and sensor good. ; ordrd 1 W10597042 (Main board)

Found that water valve inlet on back of fridge is cracked. Would leak continuously. Needs new inlet water valve.; ordrd 1 W10865826 (Water valve)

"Customer complaint is, Not Coming On - FRZ WORKING BUT FF NOT, ANOTHER SERVICER STATED LEAK AND S/S ISSUE -BASEMENT UNIT. Customer had just plugged refrigerator in this morning. Inspected and tested. They have the FF compartment set at 7 which is the coldest setting and freezer set at 4. FF compartment was 35F and freezer was 5. Compressor and fans are running. Both thermistors tested good in test mode. Defrost heater came on in test mode. Damper is opening and closing in test mode. Everything is testing good. I removed the evaporator cover and completely defrosted evaporator and after 20 minutes there was only frost on about 30 percent. The sealed system has failed. ; saved tckt"

The customer complaints about ice quality. The coding is coming off the icemaker mold. The part is on order. ; ordrd 1 W11397192 (Icemaker)

"Customer complaint is, sound like it is lighting almost all the time its running even though it is lit. Customer said that after it preheats, it sounds like it keeps reigniting. She said its cooking just fine. Inspected and tested. Found that after it preheats, the bake burner will cut in and out. I pulled out the range and the bake ignitor is only drawing 2.89 amps. This is going to need a new bake ignitor. I cant find it on the parts diagram. Can you find a bake ignitor and reschedule the customer please. ; saved tckt"

"Evaporator frosted over and back panel frosted over. Found the door isnt closing all the way. Took out the 6 10mm screws on each side and adjusted door so that it closes all the way now. Steamed off evaporator and steamed the gasket around the door. Now it closes great. Was 11 degrees in freezer and 40 in ff section when I got here."

"Customer complaint is, TAKES A LONG TIME TO DRY CLOTHES. Inspected and tested. Dryer was heating great and cycling between 225F and 115F for over 20 minutes and airflow on outside of house was 16mph. Installed new gas valve coils, vacuumed out bulkhead and tested. Dryer is now fixed.

Dryer vent came disconnected. I reinstalled the dryer vent and tested the dryers working as designed.

"Found that lower oven igniter is open and not getting hot to turn on gas. Customer approved estimate. Replaced igntier. Tested and bottom oven is heating and working good.

The oven would not reach preheat. I pulled the oven out and tested bake element. The bake element is bad. I removed it and it was broken in a bunch of spots. I quoted the customer for the repair. I replaced the bake element and re installed the broil element. The oven is now heating up good.

Unit wasnt cooling. Verified complaint. Found the fan and lights working properly. Checked the compressor its not running. Found the the relay was bad. Replaced start relay and started cooling.

"Not heating. Cleaned out a bunch of lint, cleaned and oiled two rollers that were stuck and cleaned and oiled pully that was stuck due to lint and dog hair. Replaced bad element, and now it runs and heats great.

Water spraying from the syphon break. Bypassed it. The dishwasher no longer sprays water when it drains

Installed new evap fan. Unit is working correctly now.

"Replaced bad door latch, tightened one of the wire connectors to the latch so that it doesnt arc, and adjusted the metal arm that slides into the latch assembly so it makes a better solid latch. Now it latches nice and Solid and runs great."

"Customer said its not draining. As i got here the washer had sheets and was half way filled of water. I ran through cycles and washer fills, drains and spins. Drain pump is working fine and all other cycles work. Washer is working good as im here."

"Cleaned out sump area, broken glass and plastic. Took apart drain pump. No restrictions in the drain line or pump. No tension on the impeller. Replaced drain pump, drains great now.

"Found that the washer was full of water in tub and wont power on. Customer said that there was a comforter in the washer and was banging around and went to take comforter out and washer shut off and wouldnt power on. Found that the breaker had tripped for outlet that washer was plugged into. Turned on breaker and washer powers on. Ran quick cycle and washer fills, agitates, drains and spins. Washer is working good. Suggested to customer to avoid washing large bulky oversized loads to prevent problem from happening again."

Dishwasher not draining. Found that the there was a stuck Pistachio shell in the drain line preventing dishwasher from draining. Had to disconnect drain line from sink drain and fished out shell. Tested and dishwasher now drains and is working good.

The customer said the dishwasher would not drain and makes a loud noise. I looked inside the sump and found a chunk of glass was stuck around the drain pump impeller. I removed the glass. I ran the dishwasher. Now it drains good.

The customer said after the washer was moved for the flooring project now its leaks after us was put back. I ran the washer and when it drained the water I found water leaking out under the mess sink. I opened the sink door and found the drain was not connected so water was just dumping out. I put the sink pipe back into the drain pump and tightened the nuts. I tried the washer again and now nothing leaks.

Unit will not drain. Found that the pump sounds good but wont drain. Looked under the sink looks like a new food disposal. Removed drain hose and found dishwasher plug still in. Unplugged it and now its working good

"Replaced bad belt and pully shield. Runs great now. Ran on a rinse and spin. Drained, filled, agitated, and spun.