Service History 29

We serviced a
LG DRYER- GAS
Model DLGX4371K
Near Minneapolis, MN 55441
Paul
Job Details: 07/22/2021
"Complaint was vent is plugged, And customer dropped fondu fork in dryer bulkhead. Removed fork and lint, and told them the vent isnt covered and we dont clean vents."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1821TW0
Near Minneapolis, MN 55427
Paul
Job Details: 07/22/2021
"Complaint was unit has no power. There is corrosion on harness and board. Needs a new control box, Ordered part. ; ordrd 1 5304507171 (Control box.)"
We serviced a
GE REFRIGERATOR
Model DFE29JMDGES
Near Chanhassen, MN 55317
Paul
Job Details: 07/22/2021
Complaint was ice dispenser not working. Not a covered item.
We serviced a
KENMORE DRYER- GAS
Model 110.7813241
Near Big Lake, MN 55309
Matt
Job Details: 07/22/2021
"Customer complaint is, MAKING NOISES LOUD PITCH SQUEAL INTERMIT- THINKS MIGHT BE BELT. Inspected and found the idler pulley was seized up. Installed new idler pulley and tested. Dryer sounds great. Dryer is now fixed. ; used 1 279640 (ROLLER) from stock"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA/02
Near Osseo, MN 55311
Seth
Job Details: 07/22/2021
Staining on clothes. Heavy soap residual build up was found. Customer was dosing too heavily with softener and detergent. I left specific instructions on dosing and cleaning with an enzyme-based cleaner every 15 days for the next six months. No other issues found with washer.
We serviced a
MAYTAG DRYER- GAS
Model MGD9700SQ0
Near Big Lake, MN 55309
Matt
Job Details: 07/22/2021
"Customer complaint is, WONT TURN ON-WORKS INTERMIT. Inspected and tested. Found the power button is working intermittently. When it does turn on, the dryer starts and runs and heats great. Needs a new UI control board assembly.
We serviced a
BOSCH REFRIGERATOR
Model B22CS30SNS/01
Near Burnsville, MN 55306
Delton
Job Details: 07/22/2021
"Found that the compressor is not running, inverter board is bad. Replaced intervertebral board, tested and compressor is now running and refrigerator is starting to cool and is working good.; used 1 WR49X10283 (COMPRESSOR INVERTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TQXGW00
Near Burnsville, MN 55337
Delton
Job Details: 07/22/2021
"Replaced listed parts, tested and refrigerator is cooling and working good. Ice maker cycles and fills.; used 1 UET120 (UNIV DEFROST TIMER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUD102FRSS1
Near Osseo, MN 55311
Seth
Job Details: 07/22/2021
"Upper door is dry, and not dispensing pod/missing rinse aid cap. The circulation pump is intermittently failing, sump seal is wavy would need the sump assy. The dispenser needs to be replaced. The lid to the dispenser opens during the service diagnostic mode, but not during wash cycle per the customer. Failed programming on the board. Customer declined repairs."
We serviced a
SAMSUNG DRYER- ELECTRIC
Model DV45H7000EW/A2-02
Near Minneapolis, MN 55446
Seth
Job Details: 07/22/2021
No heat. Failed heater was replaced. Dryer tested and it worked great.; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNSS00
Near Brooklyn Center, MN 55430
Seth
Job Details: 07/22/2021
"Icemaker not working. Water pressure was poor, customer replaced water filter while I was on site. Water pressure was still pour I found plumbing was improperly ran off a hot water pipe with a saddle tap valve. I tested the icemaker and it did not rotate timer had failed. I replaced it and found no power was being sent from the optics board. I replaced the optics board and fridge vendor and hot water into the ice maker. The refrigerator is working as designed although the installation is improper and must be looked at. I notified the customer of this fact.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, pckd up 1 WpW10190961 (6 cube icemaker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Champlin, MN 55316
Seth
Job Details: 07/22/2021
"Not cooling, fridge was 57-60 deg freezer was 11-15 deg, ice room was 44 deg. All fans were blowing air and compressor was running.; saved tckt , states that autho needed"
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB800VQ0
Near Champlin, MN 55316
Seth
Job Details: 07/22/2021
Belt was broken. I replaced the broken belt and tested. The dryer is now fixed ; used 1 WP8547157 (CABRIO BELT) from stock
We serviced a
GE WASHER TOP LOAD
Model EWA5600K2WW
Near Eagan, MN 55122
Delton
Job Details: 07/22/2021
"Replaced motor, tested and washer now agitates and spins. Washer is working good."
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS7
Near Monticello, MN 55362
Matt
Job Details: 07/22/2021
"Customer complaint is, TURN ON AND IT MAKES A HORRIBLE NOISE. Inspected and tested. Found the cooling fan was loose and making a vibration sound. Tightened up fan and tested. Microwave sounds great. Microwave is now fixed."
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE715H0ES0
Near Rogers, MN 55374
Seth
Job Details: 07/22/2021
Same issue was found as before. The husband would like to think about replacement instead of repair
We serviced a
GE DRYER- GAS
Model GTX22GASK0WW
Near Saint Michael, MN 55376
Matt
Job Details: 07/22/2021
"Customer complaint is, NOT HEATING. Inspected and found the temperature selector switch is failing. Quoted to install new switch. Customer is going to think about it, because she doesnt really like this dryer and might just replace it. Part is not in stock. So if they call back and want us to do the repair, we will have to look for the part. Part number WE02X25283."
We serviced a
AMANA REFRIGERATOR
Model ARB190ZCW
Near Waconia, MN 55387
Paul
Job Details: 07/22/2021
Complaint was unit not cooling in freezer. Freezer was at 15 fridge is fine.Not covered.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Eden Prairie, MN 55347
Paul
Job Details: 07/21/2021
Installed part and tested no more leaks.
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KESS277DBL6
Near Minneapolis, MN 55439
Paul
Job Details: 07/21/2021
"Complaint was unit has no power. Needed online fuse, now that it has power top oven doesnt heat, Ordered cavity thermostat is bad. Ordered part. ; used 1 WP4456654 (THERMAL FUSE) from stock, ordrd 1 WP9759242 (Thermostat)"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model LSQ8243HQ0
Near Becker, MN 55308
Matt
Job Details: 07/21/2021
"Customer complaint is, leaking water on floor. Inspected and tested. Found the outer tub is cracked on the bottom and leaking. "
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT9200BAW
Near Eagan, MN 55123
Delton
Job Details: 07/21/2021
Washer is 30+ years old. Found that it is leaking from tub seal. Found that outer tub is rusting along the seal line.
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES
Near Elk River, MN 55330
Matt
Job Details: 07/21/2021
"Customer complaint is, NOT COOLING. Inspected and tested. Found the compressor relay has failed. Quoted customeR to install new relay. Customer approved repairs. Installed new relay and tested. Compressor turned on and started cooling. Refrigerator is now fixed. ; used 1 PR041 (COMPRESSOR RELAY) from stock"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5550XW2
Near Rogers, MN 55374
Phil
Job Details: 07/21/2021
The customer said the machine will get stuck with the spin light on and stay like that for hours. We put a load in and it locked and unlocked and then started to spin. The load was unbalanced and it eventually said done without ever spinning. (by FW)
We serviced a
WHIRLPOOL MICROWAVE
Model RMC305PDB4
Near Medina, MN 55340
Phil
Job Details: 07/21/2021
The inner most piece of glass on the oven door is cracked. Ordered new glass. (by FW)
We serviced a
GE WASHER TOP LOAD
Model WHDSR109J8WW
Near Minneapolis, MN 55412
Delton
Job Details: 07/21/2021
Washer wont drain or spin. Found that there is leak from tub that rusted whole bottom chassis as well as motor and transmission. Also drain pump studders a lot and intermittent will drain other times wont.Transmission# wh38x10002; motor# wh20x10063; chassis base# wh46x10079; tub bearing# wh2x1198; tub seal# wh02x10383; drain pump# wh23x10030; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1CHMXKB03
Near Minneapolis, MN 55446
Seth
Job Details: 07/21/2021
"I replaced the water valve and tested the icemaker. The icemaker cycled but did not call for water. I manually jumped the wires and it sent water. Replace the icemaker and that fixed it. All and we did a drain probe an icemaker and water valve. The fridge is now fixed.; used 1 WPW10190965 (ICEMAKER), and 1 819043 (DRAIN HEAT PROBE) from stock"
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model GLEF384GSA
Near Elk River, MN 55330
Matt
Job Details: 07/21/2021
"Customer complaint is, BACK RIGHT BURNER WONT GET HOT. Inspected and found the element has failed. Installed new element and tested. Burner is working great. Burner is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Otsego, MN 55330
Matt
Job Details: 07/21/2021
"Customer complaint is, NOT DEFROSTING. Inspected and tested refrigerator. Everything was working and tested good in service diagnostics mode. Customer had already defrosted evaporator a couple days before, so it looked good. The evaporator drain pan looked like it was plugged with bugs. I defrosted evaporator and watched it frost back over and it looked good after 20 minutes. Im not sure exactly whats going on here because everything tested good."
We serviced a
MAYTAG DISHWASHER
Model MDB7160AWW
Near Minneapolis, MN 55438
Paul
Job Details: 07/21/2021
Complaint was unit has no power.
We serviced a
GE RANGE- ELECTRIC
Model JBS27CH2CC
Near Saint Michael, MN 55376
Matt
Job Details: 07/21/2021
"Customer complaint is, LIGHT SAYS OVEN IS ON ALL THE TIME AND IT'S NOT ON. ALL OTHER THINGS WORK. Inspected and found the thermostat knob is broken on the back side, so its not turning it off all the way. Needs a new knob. Installed new knob and tested. The light still stays on unless you turn really hard to the off position. The thermostat switch is not shutting off all the way. Quoted customer to install new thermostat switch.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Wayzata, MN 55391
Seth
Job Details: 07/21/2021
"No lights. I installed the led module in the freezer per the pre-diagnosis and unit still has no lights. Please order 4 of these W11462342, needs butter bin - W10798556, . ; saved tckt"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8540BW0
Near Shakopee, MN 55379
Paul
Job Details: 07/21/2021
"Complaint was unit very loud, Has a bad bearing,"
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4930XW3
Near Shakopee, MN 55379
Paul
Job Details: 07/21/2021
Complaint was unit not draining. Pump is bad ordered part. ; ordrd 1 WPW10276397 (Drain pump.)
We serviced a
LG REFRIGERATOR
Model LMXS27626S
Near Waconia, MN 55387
Paul
Job Details: 07/21/2021
"Complaint was no ice and not dispensing, Removed need customer we cant fix ice maker the door isnt covered, and that dispenser isnt covered."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Albertville, MN 55301
Matt
Job Details: 07/21/2021
"Customer complaint is, FREEZER FINE BUT FF NOT COOLING. Inspected and found the FF evaporator is a ball of ice. Also the ice maker has a ball of ice on the bottom of it. Quoted customer to repair the evaporator depending on what it needs and about $500 for the ice maker repair. Customer is going to look into their options, but probably replace the refrigerator."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDPWW/AA
Near Albertville, MN 55301
Seth
Job Details: 07/21/2021
"Fan not blowing, high temps. Manufacturers defect was found. I notified customer of law suit. Quotes ."
We serviced a
BOSCH DISHWASHER
Model SHP865ZD5N/01
Near Minneapolis, MN 55408
Delton
Job Details: 07/21/2021
Dishwasher not draining. Found that there was a small debris that had slipped through filter and got lodged in drain pump. I removed filter and pulled it out from inside. I showed customer to remove filter and to clean it.Very Quick call. No additional charges.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC360AW0
Near Burnsville, MN 55337
Delton
Job Details: 07/21/2021
Found that actuator is bad and not switching and advancing cycle. Also customer said that when it does spin intermittently it is very loud. Found that gearcase bearings are bad. Ordering several parts and rescheduling.; schdld next appmnt for 7/28 WED !
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.878926
Near Burnsville, MN 55337
Delton
Job Details: 07/21/2021
Dryer is noisy. Found that roller is worn out. Replaced roller and cleaned out inside dryer of lint build up. Tested and dryer is running quiet and working good.; used 1 4581EL3001E (ROLLER) from stock
We serviced a
GE WASHER TOP LOAD
Model WPRE6150K2WT
Near Minneapolis, MN 55409
Nate
Job Details: 07/19/2021
"Doesnt spin and leaking water. Had a bad mode shifter and other parts. Replaced the failing parts, cleaned it up, wet vacuumed out old sludge from inside washer, runs awesome now. No leaks.; pckd up 1 Wh2x1193 (Hub nut) and 1 Wh2x1193 (Nut hub) and 1 WH02X10265 (Ring split) and 1 WH02X10265 (Mode shifter)"
We serviced a
KENMORE DRYER- GAS
Model 110.7163261
Near Maple Grove, MN 55369
Phil
Job Details: 07/19/2021
The drum is cracked on the front and the front three rollers need to be replaced. (by FW)
We serviced a
GE REFRIGERATOR
Model GSHS5KGXDCSS
Near Becker, MN 55308
Phil
Job Details: 07/19/2021
The bracket that goes on the left side and supports the auger motor is broken. (by FW)
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/19/2021
"Complaint was unit make noise, needs new idler, didnt have on truck. Ordered part. Dana please schedule this with washer repair. ; ordrd 1 279640p (Idler), states that autho needed"
We serviced a
FRIGIDAIRE RANGE- GAS
Model LFGF3052TFC
Near Maple Grove, MN 55369
Phil
Job Details: 07/19/2021
"The inner most glass on the oven door is broken, . (by FW)"
We serviced a
KENMORE REFRIGERATOR
Model 106.721021
Near Champlin, MN 55316
Phil
Job Details: 07/19/2021
Water is dripping into the fresh food section. The evap drain needs to be unplugged. (by FW)
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWB835DW4
Near Excelsior, MN 55331
Paul
Job Details: 07/19/2021
"Complaint was unit has broken lid.. Thanks W11259006 lid ; saved tckt"
We serviced a
BOSCH MICROWAVE
Model HMB5051/02
Near Carver, MN 55315
Paul
Job Details: 07/19/2021
"Complaint was unit not starting, Needed micro switches. Also if this comes back as a redo we need to order a door and switch holder and levers. ; used 3 ES16802 (MICRO SWITCH) from stock"
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGS366ECD
Near Minneapolis, MN 55443
Phil
Job Details: 07/19/2021
"The cooktop works well, the oven does not bake. It seems to just need an igniter. This unit takes a flat igniter. (by FW)"
We serviced a
KENMORE MICROWAVE
Model 665.60654
Near Minneapolis, MN 55446
Phil
Job Details: 07/19/2021
The top grille is cracked and falling off and the door is really busted up and needs to be replaced. (by FW)
We serviced a
SAMSUNG RANGE- GAS
Model NX58F5500SS/AA
Near Chaska, MN 55318
Paul
Job Details: 07/19/2021
Complaint was unit not heating. Installed new igniter issue fixed ; used 1 12400035 (IGNITER) from stock
We serviced a
GE REFRIGERATOR
Model PSCS3RGXGFSS
Near Chanhassen, MN 55317
Paul
Job Details: 07/19/2021
Complaint was no ice. Icemaker arm spring was missing so needed new icemaker. Installed part issue fixed. ; used 1 WR30X10093 (ICEMAKER) from stock
We serviced a
GE DISHWASHER
Model GDF630PGM0WW
Near Chanhassen, MN 55317
Paul
Job Details: 07/19/2021
Complaint was unit leaking. Needs pump and diverter. Ordered parts. ; ordrd 1 WD19X25278 (Diverter) and 1 WD26X23258 (Wash pump)
We serviced a
GE REFRIGERATOR
Model PFIC1NFWCBV
Near Minneapolis, MN 55436
Nate
Job Details: 07/19/2021
Replaced the bad icemaker and bad water valve. Works great now. No leaks. Steamed out the water chute to the icemaker
We serviced a
ELECTROLUX WALL OVEN- ELECT
Model E30EW85ESS1
Near Minnetonka, MN 55345
Nate
Job Details: 07/19/2021
"Screen goes dim and fan runs loud. Replaced both, used oven cart, works great now. ; saved tckt , states that autho needed"
We serviced a
GE WASHER TOP LOAD
Model GTW685BSL1WS
Near Minnetonka, MN 55305
Nate
Job Details: 07/19/2021
"Washer has gotten off balance a few times and shook horribly. GE tech support said this unit has no counterbalance weight. Run with nothing in it. If something is broken it will shake bad on an empty cycle. I ran on a 22 minute speed wash and it ran smooth. Told customer to be sure to wash like garments, and to make sure they distribute weight evenly. Runs great though."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNSS00
Near Brooklyn Center, MN 55430
Phil
Job Details: 07/19/2021
The unit is not making any ice. The optic boards checked out OK. This unit takes the icemaker we stock. (by FW)
We serviced a
GE DISHWASHER
Model GDT635HSJ0SS
Near Victoria, MN 55386
Phil
Job Details: 07/19/2021
The dishwasher leaked quite a bit and water ran into the basement. The unit definately needs to be releveled. Customer has not ran the unit since it leaked. (by FW)
We serviced a
ELECTROLUX DRYER- GAS
Model EWMED70JSS0
Near Eden Prairie, MN 55346
Paul
Job Details: 07/19/2021
"Complaint was unit not heating, the unit may have had an open heating element or thermal fuse .
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Plymouth, MN 55446
Seth
Job Details: 07/19/2021
"I lubed up,the door glides, ice had built-up in the rails. The door now opened smoothly to the customers satisfaction."
We serviced a
MAYTAG DISHWASHER
Model MDB7609AWB2
Near Bloomington, MN 55431
Delton
Job Details: 07/19/2021
"Ran test for over 30 minutes and did not find any leaks. Only issue was that water valve is makes loud squealing sound when filling and doesnt fill to correct levels and is missing about half water. I replaced water valve, tested for another 30 minutes and no leaks. Dishwasher is working good as Im here.; used 1 W10648041 (INLET VALVE) from stock"
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5000AW/A2
Near Otsego, MN 55330
Matt
Job Details: 07/19/2021
"Customer complaint is, REALLY LOUD DURING THE SPIN. Inspected and tested. Found that when it goes into a spin with a load in it, the tub is banging around. Needs 4 new shock absorbers and 2 springs. Quoted customer . to install shocks and springs. Customer approved repairs. Installed 2 new springs and all 4 shock absorbers. Tested washer and its still banging around when it tries to go into a spin. I dont know what else to do with this washer. When it does get to a high spin it sounds great. I didnt charge them anything, because I need to talk to Phil and see what he wants me to do."
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Long Lake, MN 55356
Paul
Job Details: 07/19/2021
Complaint was unit buttons not working but lite up. Need ew UI Customer will replace unit.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5000DW1
Near Mound, MN 55364
Paul
Job Details: 07/19/2021
Complaint was unit making a noise on spin cycle. Tested and ran through diagnostics no issue found.
We serviced a
GE DRYER- ELECTRIC
Model n/a
Near Rogers, MN 55374
Seth
Job Details: 07/19/2021
Customer complains theres no heat. When I arrived the tenant was not home the landlord arrived we checked the dryer and it had been pushed in such a way that it kinked the dryer vent. I move the dryer back in the position watch that heat the heat cycle was great ran into the low 200s and cycled
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Rogers, MN 55374
Seth
Job Details: 07/19/2021
Customers complaint is about temperatures in the fridge and freezer. Upon arrival inspection I found high temps in the freezer in the ice room and in the fridge. I suspected it was a sealed system issue.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL0
Near Saint Michael, MN 55376
Seth
Job Details: 07/19/2021
"Customers,complains the dishwasher is its not drying dishes well, the soap packet its not dispensing out of the dispenser. Upon arrival and inspection I found the water was soft and customer had switched to a liquid soap but now dishes were not drying off properly. Customer was not using rinse aid. I gave her a sample along with coupons and tested the system. The dishwasher had turned it off its heater after running it through system diagnostic mode the heater kicked back in. The dispenser door opens as designed I suspect from the amount of sudding in the dishwasher some contamination may have caused it to shut off the heater, there was interference from a plastic piece of the rack that I re-installed. Dishwasher is working as designed."
We serviced a
LG WASHER TOP LOAD
Model ??
Near Saint Michael, MN 55376
Seth
Job Details: 07/19/2021
Loud during agitation. Bearing make a little noise nothing bad at this point I quoted a shifter assembly. AEN73131403.
We serviced a
LG RANGE- GAS
Model LRG3081BD/00
Near Albertville, MN 55301
Seth
Job Details: 07/19/2021
A customers complaint is the rain just getting an F9 air and not baking as well as the display comes and goes. Upon arrival and inspection I found the igniter only drew 2.4 amp. Replace igniter and tested the range. The right hand side display is faded . AGM73329014.; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
FRIGIDAIRE WASHER TOP LOAD
Model FFLE3900UW0
Near Albertville, MN 55301
Seth
Job Details: 07/19/2021
Dry spots in laundry when cycle is completed. I checked water levels and water levels were as manufacture specified. I checked hot cold and warm and normal cycle max fill
We serviced a
FRIGIDAIRE RANGE- GAS
Model GLGF386DSK
Near Minneapolis, MN 55423
Delton
Job Details: 07/19/2021
"Front right and left burners wont ignite. Found that burner cap was not aligned correctly. Aligned caps, tested and all burners ignite and are working good.(Did not charge anything additional, quick call)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHBL1
Near Minneapolis, MN 55407
Delton
Job Details: 07/19/2021
"Replaced parts, tested and upper spray arm now spins and dishwasher is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS68EJSB0
Near Eagan, MN 55123
Delton
Job Details: 07/19/2021
"Replaced dispenser power board but now there power but now LED display board is not lighting up. Also the display cover plastic is cracked and led board is not mounted and pushes out. Upon replacing display power board the Auger and solenoid assembly constantly buzzes and found that it is burnt out.At this time there is several more parts that would need to be replaced to fix dispenser and ice/water dispenser.Needs following additional parts: Auger 242221501; LED display board 241708306; ribbon 241680002; display cover 241678710; solenoid 241675704;
We serviced a
KENMORE DISHWASHER
Model 665.13159K701
Near Eagan, MN 55123
Delton
Job Details: 07/19/2021
"Dishwasher not draining. Found that there was small plastic piece that was stuck in drain pump preventing from draining. Removed debris, tested and dishwasher is now draining and working good."
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID815SS4A
Near Eagan, MN 55123
Delton
Job Details: 07/19/2021
Found that filter screen for pump inside broke and allowed small debris of broken glass into drain pump causing not to drain. Needs new screen. . Ordering part and rescheduling ; ordrd 1 111917701 (Air gap screen)
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Apple Valley, MN 55124
Delton
Job Details: 07/19/2021
Drain pump is bad and not drianing out water. Ordering part and rescheduling.; ordrd 1 Abq73503004 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Burnsville, MN 55337
Delton
Job Details: 07/19/2021
"Replaced fan blade, tested and fan blade is secure and spins, no longer comes loose and vibrates."
We serviced a
KENMORE MICROWAVE
Model 721.626292
Near Plymouth, MN 55441
Nate
Job Details: 07/19/2021
".When it hasnt been run for a bit, if you turn on the fan on high, it barely rotates, but give it 5 minutes and it gradually speeds up. Eventually it runs at full speed. And then after its warmed up, if you turn it off, and turn it back on, it instantly runs well. If you try low from the start, it doesnt really get going. It has a bad fan. This is a new issue. Its been more recent. They are moving and the inspector said it has to be fixed. 6549W1V006C
We serviced a
AMANA WASHER FRONT LOA
Model NFW7200TW
Near Otsego, MN 55330
Matt
Job Details: 07/19/2021
"Customer complaint is, WONT SPIN OR DRAIN. Inspected and tested. Found the drain pump has failed. Quoted customer to install new pump. Customer approved repairs. Installed new pump and tested. Washer is working great. Washer is now fixed. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
AMANA REFRIGERATOR
Model AFI2539ERM01
Near Big Lake, MN 55309
Matt
Job Details: 07/19/2021
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and found the freezer compartment was 1 degree and the ice maker compartment was only 15 degrees. Ran refrigerator through service diagnostics and everything passed. I cycled the ice maker and it filled with water. The vent on the bottom and the condenser coils are plugged up solid. I think the refrigerator is having to work to hard because of the condenser being plugged and then not cooling the ice maker compartment. Advised customer to clean vent and condenser."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1835VW0
Near Big Lake, MN 55309
Matt
Job Details: 07/19/2021
"Customer complaint is, THINKS STARTER RELAY WENT OUT. Inspected and tested refrigerator. Found the evaporator is a ball of ice. Defrosted evaporator and tested heater. Heater is bad. I watched the evaporator frost back over, and after 20 minutes it was only frosted over about 10 percent. Sealed system has failed. Refrigerator needs to be replaced."
We serviced a
LG WASHER FRONT LOA
Model WM3170CW
Near Elk River, MN 55330
Matt
Job Details: 07/19/2021
"Customer complaint is, TIMER NOT ADVANCING AND IT WILL SPIN BUT NOT DRAIN AND GRINDING NOISE FROM DRAIN AREA. Inspected and tested washer. Found the drain pump has failed and the drain hose has something in it restricting the flow. Quoted to install new drain pump and hose need to order part numbers 5214EN3042S and 4681EA2001T and reschedule."
We serviced a
GE REFRIGERATOR
Model GSE25GSHJCSS
Near Dayton, MN 55327
Matt
Job Details: 07/19/2021
"Customer complaint is, WATER & ICE DISP NOT SEND ANYTHING OUT. Inspected and tested. Found the water dispenser is trickling and the ice cubes are really small. Filter housing is failing. Needs a new filter housing. Quoted customer to install new filter housing. Customer approved repairs. Installed new filter housing and tested. Dispenser is now working great. Dispenser is now fixed."
We serviced a
WHIRLPOOL DRYER- GAS
Model WGD8300SW1
Near Burnsville, MN 55337
Delton
Job Details: 07/16/2021
"Not heating. Found that the thermal fuse is open cutting power to igniter. FOund that thermistor is not reading correctly. Replaced thermistor and thermal fuse, tested and dryer is now cycling heat and working good.; used 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTOR) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RS2630SH/XAA
Near Osseo, MN 55311
Phillip
Job Details: 07/16/2021
Water was pooling up in the bottom of the freezer. I cycled the ice maker and it did not leak down from the ice maker. I removed the evaporator cover and found ice building up under the evaporator. The drain tube was plugged up so water was not draining. I defrosted the ice and cleared the drain.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVS-3
Near Hopkins, MN 55305
Nate
Job Details: 07/16/2021
Not heating. Replaced mag. Heats great now.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model RF364PXPQ0
Near Burnsville, MN 55337
Delton
Job Details: 07/16/2021
"Taking longer to cook food. Temp doesnt seem hot enough. I tested oven temperature and found that it is about 10-15 degrees cooler. I increased system temperature by 10 degrees and now thermometers match what oven says. Oven is heating and working good.Needs autho? over $500 under one dispatch.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780sAEM2
Near Richfield, MN 55423
Delton
Job Details: 07/16/2021
"Dishwasher top rack adjusters broke, top rack falls off. Replaced top rack adjusters and cleaned out filter, tested all functions and dishwasher is working good."
We serviced a
MAYTAG WASHER FRONT LOA
Model n/a
Near Minnetonka, MN 55345
Seth
Job Details: 07/16/2021
Customer complaints of washers loud. On arrival inspection found the drain pump was slipping off the spline causing a lot of noise. I replaced it and tested. The washer is now fixed.; used 1 WP35-6780 (DRAIN PUMP) from stock
We serviced a
HOTPOINT REFRIGERATOR
Model HPS15BTHJLWW
Near Osseo, MN 55311
Phillip
Job Details: 07/16/2021
The freezer is cooling fine but the evaporator fan was no turning. I turned the fan my hand and it started to work. It needs a new fan motor. Im ordering the fan motor. ; ordrd 1 WR60X23584 (Fan motor)
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDH3
Near Minneapolis, MN 55408
Seth
Job Details: 07/16/2021
"Bad smell, I found a burnt plastic lid on the heater. I removed it, dishwasher will smell for a while but nothing more can be done."
We serviced a
GE REFRIGERATOR
Model GSE23GSKJCSS
Near Minneapolis, MN 55412
Seth
Job Details: 07/16/2021
"No cooling. Air valve and return were frozen over, I defrosted them and reassembled the fridge. Customer noted her children were bad about leaving the door open and being in and out of the fridge a lot. The fridge needs 24 hours to cool down I saw no other issues while on site."
We serviced a
MAYTAG DRYER
Model n/a
Near Eagan, MN 55123
Delton
Job Details: 07/16/2021
Customer says smells like lighter fluid. When Im here the whole house is being painted. I explained that dryer is burning off fumes causing that smell. Until house is aired out itll have that smell. Customer is aware and will air out house.Dryer itself is workin good. Found that dryer vent has some rips in it. Taped it up. Dryer is working good.
We serviced a
AMANA RANGE- DUAL FUEL
Model ARG7800SS
Near Minneapolis, MN 55406
Nate
Job Details: 07/16/2021
Oven was shorting out because the control panel was not aligned correctly on the range. Aligned it correctly and it doesnt short out now. The wires for the two light controls our taped off now. Its possible those were also causing some thing too short. Customer had a endcap that is broken but that part is no longer available so he is going to glue the control consul onto the range.
We serviced a
GE REFRIGERATOR
Model GNS23GSHBFSS
Near Eagan, MN 55123
Delton
Job Details: 07/16/2021
Customer says got down to 41 in freezer but there was a lot of frost build up inside freezer. As i got here the fridge was working good. I checked all functions and all test good. I suspect that door was stuck open and caused freezer to get warm and have frost build up all over inside. Because since then it has remained cold.Customer will keep an eye on it and call back if it is still problem.
We serviced a
GE REFRIGERATOR
Model PYE22PSHFSS
Near Chanhassen, MN 55317
Paul
Job Details: 07/16/2021
"Complaint was unit leaking, Had a plugged defrost drain, cleaned and tested issue fixed."
We serviced a
GE WASHER TOP LOAD
Model GTW330ASK3WW
Near Osseo, MN 55311
Phillip
Job Details: 07/16/2021
The belt had slipped up and was rubbing on the clutch. The transmission is starting to leak some oil. I cleaned everything up for now. Its working but the belt need to be replaced. Im ordering the belt. ; ordrd 1 WH01X27538 (Belt)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2314QSAA
Near Maple Grove, MN 55369
Phillip
Job Details: 07/16/2021
"The customer complaint was that the fridge light was not working, the ice maker was not working and it would not dispense water. The customer said it was cooling fine she just wasnt sure. She tried to replace the refrigerator bulb with a house light bulb witch is to big. I used the light bulb from her oven and the bulb works. The light did shut off when the door is closed. I found the water filter was not installed correctly. I pushed the filter in hard. I also turned the ice maker back on. The ice maker filled and the dispenser is working good."
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Maple Grove, MN 55369
Phillip
Job Details: 07/16/2021
The control panel is dead. I did get 120 at the main board and the red led is on the board. I got 5 volts dc to the control panel. Im ordering the control panel. ; ordrng 1 AGL75172605 (Control panel)
We serviced a
FRIGIDAIRE MICROWAVE
Model FFCE2278LS
Near Minneapolis, MN 55441
Seth
Job Details: 07/16/2021
Parts needed for repair are not sold one rubber feet are left available for this obsolete countertop microwave. Customer was notified.