Service History 29 - Omega Force Appliance Repair

We serviced a

BLOMBERG++ DISHWASHER

Model DWS51502SS

Near Minneapolis, MN 55401

Nate

Job Details: 12/27/2023

"Dishwasher dead and doesnt latch. Found a broken latch , micro switch and main board. Quoted for those, they will think about it. Probably replace. If they replace just the 129 trip charge. ; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Hopkins, MN 55305

Adam

Job Details: 12/27/2023

Replaced the wall cover being charcoal filters are built-in and couldve been trapping some smell. Recommended customer to use actual containers for the unit to trap the smell inside the containers because its going to circulate the air well and it will smell cause its circulating the air well and the unit. once installed tested unit made sure everything was working properly that I installed unit is now working properly

We serviced a

GE DISHWASHER

Model GDF510PSD2SS

Near Otsego, MN 55330

Matt

Job Details: 12/27/2023

"Customer complaint is, START BUTTON DOES NOT WORK. Inspected and tested. Display turns on, but doesnt start a cycle. I put it into test mode and everything was working great. I hooked up SmartHQ and it said it was in showroom mode. I took it out of showroom mode and now everything is working perfectly."

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Avon, MN 56310

Brandon

Job Details: 12/27/2023

"Customer states the dryer is making a noise. Cycled and tested sounds like an idler wheel noise, disassembled the unit. Found a drum rollers in good shape no issues. Found the idler wheel was making the noise. Quoted customer and was given the approval. Replaced the idler arm assembly. Put unit back together and tested. Unit operating correctly at this time with no noise"

We serviced a

BEKO REFRIGERATOR

Model BFBF3018SS

Near Eden Prairie, MN 55347

Adam

Job Details: 12/27/2023

Installed control board from last diagnosis. Tested unit afterward. Unit is working properly. Leveled and had customer inspect leveling and position of refrigerator. Customer is happy with where it was at.

We serviced a

LG DRYER

Model DLG7201WE

Near Vadnais Heights, MN 55127

Ivan

Job Details: 12/27/2023

"Installed a new igniter; it heats up quickly with no issues. Tested cycles, and the heat is functioning well. Cleaned as needed and vacuumed. Also, I noticed that the main vent is blocked, preventing the machine from heating up. It will be necessary to clean the vent before putting it back into operation.

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Waconia, MN 55387

Adam

Job Details: 12/27/2023

"Unit not cooling properly. Found the evaporator wall full of frost. Found that the defrost isnt working. Steamed frost out of unit then tested defrost heater found that is open. Meaning it is bad no parts benders have the part anymore. Locally was able to drive and pick one up from another technician to give the person same-day service and to get it wrapped up for them in one day. once I got the part installed, it tested everything its working great also emptied the water bin underneath the fridge from steaming the frost

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/AA

Near Sartell, MN 56377

Brandon

Job Details: 12/27/2023

"Returned, installed other board, clock, oven and all functions no work."

We serviced a

LG REFRIGERATOR

Model LFXS28566S

Near Waconia, MN 55387

Adam

Job Details: 12/27/2023

"Customer complaint all sudden stop cooling can hear everything running still lights are working just not cooling. Unit is covered under LG part warranty for compressor so we ended up ordering compressor going out there verified compressor was bad. Compressor was running, but wasnt pushing any Freon equalize pressure was at 50 psi. Explain diagnosis to customer approved repair installed new compressor. Once was installed pressure tested vacuumed and refilled with the correct amount of Freon. Once installed tested unit started cooling right away before I left it dropped over 10?."

We serviced a

LG REFRIGERATOR

Model LFCS22520S/05

Near Saint Michael, MN 55376

Phillip

Job Details: 12/27/2023

The whole unit is not cooling. I verified the compressor has failed. I purged the r600 and purged the system with nitrogen. I removed the old compressor and installed the new compressor. I leaked checked and found no leaks. I pulled a deep vacuum then recharged the unit with 48 grams of R600. I advised the customer to give it 8 hours to cool.

We serviced a

LG DRYER

Model DLE3600V

Near Coon Rapids, MN 55433

Phillip

Job Details: 12/27/2023

"The customer said the dryer runs for a few minutes then shuts off. I verified with an empty load and on normal the dryer will shut off after a few minutes because the dryer is not sensing a wet load. I tested the air flow and its good. The heat test was also good. The high temp got up past 200 and it did it quickly. I entered test mode and tested the sensor bars, they passed and are working. I got a load of laundry wet and put in the dryer and selected normal. I made sure the energy saver was off. The dryer started with 40 minutes. I let run into it got down to 35. It seems to be working now. I advised the customer to make sure the energy saver is always off.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Blaine, MN 55449

Phillip

Job Details: 12/27/2023

A new after market ice maker was sent. I installed the new ice maker and reset power to the fridge. I ran the harvest test 57 and the new ice maker passed. The old ice maker had ice sitting in the mold. I advised the customer to wait 24 hours for it to make ice.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ5

Near Minneapolis, MN 55442

Nate

Job Details: 12/27/2023

"Icemaker funnel full of solid ice again. Water valve is good, but funnel full of ice and icemaker motor stripped. Icemaker still under warranty. Took out old icemaker and replaced with new one, and steamed out funnel. Customer has a reverse osmosis filter that is 16 months old, past due for changing. This is causing bad water pressure to fridge, and valve then doesnt fully close. They will replace filter.

We serviced a

KENMORE DRYER

Model 110.92824181

Near Plymouth, MN 55446

Nate

Job Details: 12/27/2023

"Dryer stops heating. Takes awhile to dry. Customer checked and it vents well according to customer. Up on a 3rd floor. Lots of burnt lint and dog hair. Cleaned out dryer, cleaned out bulkhead, and cleaned lint screen that had some dryer sheet wax build up. Replaced bad coils. Fires up great now and heats great.

We serviced a

SIEMENS DRYER

Model WTXD8500UC/01

Near Maple Grove, MN 55311

Nate

Job Details: 12/27/2023

"Taking multiple loads to dry. I found the lint filter totally caked with dryer sheet wax. We cleaned that off, and I also cleaned a ton of lint out of the bulkhead. Vent outside went from 4 mph prior to 14 mph after. Told customer they will also need to clean vent. They are going to do it themselves."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV-3

Near New Brighton, MN 55112

Phillip

Job Details: 12/27/2023

I installed the mounting bracket. I plugged microwave in and pressed start. The microwave sounds like it heats and the turn table motor spins.

We serviced a

GE DISHWASHER

Model GSD4060K00SS

Near Maple Grove, MN 55311

Nate

Job Details: 12/27/2023

"Customer thinks the dishwasher ate a cooktop burner cover. I took out the sump assembly filter, nothing in there. I checked behind the kick panel and under the door. Nothing there. Checked every part, its not in there. I left a note for her letting her know."

We serviced a

DACOR++ WALL OVEN++

Model MCS130B

Near Minneapolis, MN 55447

Nate

Job Details: 12/27/2023

"Liquid spilled on cook top and went down behind control panel and then alarm kept going off: I pulled off panel and could see panel was good, but could see where liquid went onto board, and then a couple terminals went out on relay. I uninstalled board, unsoldered terminals, and resoldered. I cleaned up the remaining liquid on the board and above the board with rubbing alcohol. Turned on oven. Works great now."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Plymouth, MN 55447

Phillip

Job Details: 12/27/2023

The lid would not go down all the way and stay down. I replaced all the lid parts and lock and I replaced the shifter. I ran the washer on wash and spin. The washer is working good.

We serviced a

KENMORE RANGE

Model 790.75603701

Near Corcoran, MN 55340

Phillip

Job Details: 12/27/2023

The customer said when the press self clean the door will lock but then the faults f90 and f95 pop up. I got to stop beeping and then open the door and pressed the light switch and then let the motor run until the fault went away. I then tried it 6 times and it now works for me every time. When the door was locked I tried pulling in the door and it never acting up. I let it run in self clean for 15 minutes and it worked just fine for me.

We serviced a

MAYTAG WASHER

Model MAV7551AWW

Near Minneapolis, MN 55413

Nate

Job Details: 12/27/2023

"Not draining out the water. Tenant has to wring out clothes to get all water out. I filled and then put the washer on spin 3 times. The utility tub drains slow, and the filter on the end of the drain is pretty plugged up. Its possible this is causing it to not drain as well as it should. Mechanically the washer itself runs great. I put a load of clothes in it, filled it up all the way with water, then put it on a spin cycle and it spins the clothes out perfectly. Cant find anything wrong with the washer. I called the owner and got vm. I texted him and let him know what I found. Just a trip charge for today. Recommend getting plumbing cleaned out and putting new filter on end of drain line."

We serviced a

WHIRLPOOL DRYER

Model WGD86HEBC0

Near Sartell, MN 56377

Brandon

Job Details: 12/26/2023

"Returned, disassembled the unit, installed the gas valve, tested line for leaks. Reassembled unit, ran and tested had no smell of gas. Put unit back and hooked up the vent"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Clear Lake, MN 55319

Brandon

Job Details: 12/26/2023

"Customer stated the refrigerator was not coolingArrived and found the unit unplugged, plugged in and waited the unit acted normal. Tested the amp draw on the compressor and found it around 1 amp the unit was cooling. Customer said the unit did the same thing 2 weeks ago and so the customer unplugged the unit and plugged back in. Replaced and programmed the Jazz board. Working great now.

We serviced a

LG RANGE

Model LSG4513BD

Near Otsego, MN 55330

Matt

Job Details: 12/26/2023

"Customer complaint is, THE BAKE CONTROL KNOB SHAFT BROKE. Inspected and tested. Found the oven control knob broke off. Installed new knob support and tested. Knob is working great. Range is now fixed."

We serviced a

LG DISHWASHER

Model LDT5678BD

Near Woodbury, MN 55129

Ivan

Job Details: 12/26/2023

"Installed a brand new motor, and after testing, the cycles are super smooth with no more loud noises."

We serviced a

BEKO DISHWASHER

Model DUT36520X

Near Minneapolis, MN 55411

Nate

Job Details: 12/26/2023

"A few times recently it gave the E1 error. They have tried the last five times running the garbage disposal before they start the dishwasher cycle and they have not gotten the error code since. They still wanted to get it checked out. So I ran it five times and every time the drain pump drained great and it did not give the error. I detached the drain line and made sure there was no debris in the drain line. According to the Beko tech manual, it could be a bad flow sensor, wiring, or bad main control board. The customer will call us if they start getting the error code again when theyre running the garbage disposal. I told him the next step would be to replace the main control board and the flow sensor assembly.they would probably just replace the dishwasher though if that was the case. Its running great right now."

We serviced a

LG REFRIGERATOR

Model LRFVS3006D/02

Near Stillwater, MN 55082

Ivan

Job Details: 12/26/2023

"Installed a new ice maker and main motherboard, and after the installation, the unit returned to normal operation. It will require 24 hours to start making ice."

We serviced a

KITCHENAID WALL OVEN++

Model KEMS308GSS0

Near Elk River, MN 55330

Matt

Job Details: 12/26/2023

"Customer complaint is, LOUD LIKE A BEARING IS OUT IN A FAN, SHE THINKS ITS THE COOLING FAN. Inspected and tested. Found the cooling fan is extremely loud. Needs a new fan. Customer approved repairs. Installed new oven cooling fan and tested. Oven sounds great. Oven is now fixed."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ01

Near Shorewood, MN 55331

Adam

Job Details: 12/26/2023

"Customers complaint is getting frost everywhere in the freezer. Right away I noticed the door to the freezer, not shutting properly on the bottom, open the freezer and found a bag of frozen vegetables stuck in the way removed the vegetables and shut the door. Now its shutting properly explained to customer what I found. explained that they will need to power off the unit to defrost it completely and make sure the seals are nice and dry then they can turn it back on and start using again"

We serviced a

GE DRYER STACKED++

Model GFDN240GL0WW

Near Maple Grove, MN 55369

Matt

Job Details: 12/26/2023

"Customer complaint is, SCRAPPING SOUND WHEN ITS RUNNING, DRYING NORMAL. Inspected and tested. Found a bracelet stuck in the front bearing. Removed and tested. Dryer sounds great."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Rockford, MN 55373

Matt

Job Details: 12/26/2023

"Customer complaint is, OVEN DOES NOT HEAT, SAW SPARKS. Inspected and tested. Found the bake element is fried. Also the power cord was melted in the back. Customer approved repairs. Installed new bake element and power supply cord and tested. Oven is heating great. Range is now fixed.

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBS3

Near Minneapolis, MN 55405

Nate

Job Details: 12/26/2023

"Tenant had concerns about a burning metallic smell. They've noticed it only makes the smell when they use one particular frying pan. Its really burnt on bottom of pan and teflon is coming off pan. I tested all burners, all ignite well. The front right though they said sometimes just clicks. I cleaned a lot of mineral deposit off that igniter and burner assembly, and now it ignites awesome every time. Everything good to go."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Edina, MN 55416

Nate

Job Details: 12/26/2023

Replaced main pcb and ribbon connector. Works great now.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPB6

Near Plymouth, MN 55442

Nate

Job Details: 12/26/2023

"Thermal fuse blew on board. Replaced fuse, works great now.

We serviced a

FRIGIDAIRE DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, MN 55120

Ivan

Job Details: 12/26/2023

Installed new control board and U/I after tested no issues works great . Please need to collect payment . ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Sartell, MN 56377

Brandon

Job Details: 12/26/2023

Customer stated there was a loud noise from the unit. Checked and found the drive clutch came loose causing the belt to rub on the guard and causing the drive motor pulley to wear on the bottom. The customer approved the repair. ; schdld next appmnt for 12/28 THU !

We serviced a

SAMSUNG REFRIGERATOR

Model RF27T5241SR/AA

Near Maple Grove, MN 55311

Adam

Job Details: 12/26/2023

"Customers complaint leaking water into crisper drawer. Verified complaint drawer is full of water no water underneath the drawer. Removed all items out of unit then traced the water from coming from the water filter pump area whenever I use the water, spencer or icemaker. Some water dripped out. Will need filter housing assembly to repair. Unit amount is over preapproved will need approval parts ordered and update customer. Also not able to look up revision 51 only had other ones available, so double check part number to make sure we have the correct one before ordering.DA97-21041A filter case assembly ; snapped 1 QuickPics, states that autho needed"

We serviced a

BEKO DISHWASHER

Model DDT38532X

Near Saint Paul, MN 55119

Ivan

Job Details: 12/26/2023

"Cleaned the filter and added high lube, but with no success. The machine heavily leaks in the motor housing. It will need a new flow sensor switch and a complete new motor assembly, including the heating, drain pump, and new water hoses. They are all full of calcium contamination, and the base tray is full of water. The machine is currently out of service. Please provide a quote for the repair.; saved tckt"

We serviced a

LG WASHER

Model WM3500CW

Near Plymouth, MN 55446

Adam

Job Details: 12/26/2023

"Customer complaint leaking out of left front. Verified complaint with customer. They showed me the little bit of water damage that was happening pulled unit out from under the cabinet tipped unit to see if I saw any evidence of water damage anywhere or signs of water running down any parts of the unit the only spots I was finding it was in the front under the boot inspected the door boot multiple times, and finally found a little Hole in the boot will need new door boot. Part is over approved amount will need office to get approval, order part and reschedule.MDS47123619 door boot; snapped 1 QuickPics, states that autho needed"

We serviced a

ASKO++ WASHER STACKED++

Model 107690336

Near Minneapolis, MN 55428

Nate

Job Details: 12/26/2023

"Giving a water drain error. Drain pump doesnt sound great, but filter is broken. Handle comes off and isnt attached to inner filter. Cant remove inner part without breaking it and we dont carry a replacement. Explained to customer that it may just need a filter cleaned, but wont know until I take out broken filter. Quoted for broken filter, broken drain pump and filter. Customer approved. DW can you order both? 441828 drain pump, 251043 filter; schdld next appmnt for 1/2 TUE !, states that autho needed"

We serviced a

SUBZERO++ REFRIGERATOR

Model 642/02

Near Shorewood, MN 55331

Adam

Job Details: 12/26/2023

Customers complaint not making ice. Icemaker twisted the dial to get it going and start. Harvest went through harvest is fine. Could hear water valve run but no water removed to kick panel to inspect valve found that no water line was hooked even to the valve doesnt look like really ever has blue original cap on valve. Nothing more I can do to make ice. Customer on icemaker rail on the left side is broken see photos. Customer is wondering if we can get that part approved and get that installed. Customer I will have the office look into it and see if we can get covered or not Im not sure.; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Eden Prairie, MN 55347

Adam

Job Details: 12/26/2023

"Customer complaint water leaking on the floor from icemaker up in the fresh food section. She mentioned that there was a loud noise inside the freezer sounded like something rubbing and then it quit and now theyve had the issue. The temp in the unit was over 40?, but the doors have been open multiple times. Found the evaporator fan is not running in the freezer, it is getting proper voltage. Motor has just failed. Put icemaker in harvest mode. Everything on the icemaker side is operating correctly. The problem is its not freezing and all harvest will go through its cycle and then overfill the icemaker. Will have to start with the evaporator fan that has failed so we can get it cooling properly up in the refrigerator and then freezer . Will need new motor is part is now not available. Explain diagnosis to customer look a little bit more on our side. See if we can find something. Please source part available and update customer either way.W11224591 motor evap; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Saint Joseph, MN 56374

Brandon

Job Details: 12/22/2023

"Returned, checked and ice maker has been working, installed new switch. Cycled and tested"

We serviced a

CRITERION RANGE

Model CGR51P1B

Near Sauk Rapids, MN 56379

Brandon

Job Details: 12/22/2023

"Arrived, customer stated the oven has never worked on the stove. Cycled tested and got a code F. Replaced both parts provided. Made sure the gas valve was turned on when installing the new valve, checked for gas leaks. Installed probe, cycled and tested the oven turned on. Let run until it got to temp shut off and put unit back in place"

We serviced a

GE DISHWASHER

Model GPT145SSL0SS

Near St. Cloud, MN 56303

Brandon

Job Details: 12/22/2023

"Customer stated there was a drain issue.Cycled tested the pump was working and sounds like it is working. Removed the covers removed the pump checked for debris. Was able to blow air from the hose on the pump end and had no debris or obstruction. Started unit on a normal cycle and ran, canceled cycle and unit drained fine. Customer may have pulled the drain hose out too far and it was kinked."

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Waite Park, MN 56387

Brandon

Job Details: 12/22/2023

"Customer said the unit was making a loud noise. Cycled tested found the unit making noise from the roller or idler pulley. Disassembled cleaned, customer approved new pulley/ bearing kit. Installed cycled and test the unit is quite now"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Otsego, MN 55362

Matt

Job Details: 12/22/2023

"Customer complaint is, ICE MAKER QUIT WORKING. Inspected and tested. Freezer temperature is 0F and FF is 39F. The ice maker is stuck upside down. I cant get it to cycle in test mode. I installed new ice maker and ice maker cycled upside down and then stayed there. In test mode nothing happens. The UI board is what controls the ice maker and its not sending the proper voltage to the ice maker. Needs a new UI board. The board is a kit that replaces the main board to. Installed new UI board kit and tested. Ice maker cycled back and now responds in test mode and cycles. Ice maker is now fixed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GC3NHAXVQ01

Near Minneapolis, MN 55435

Adam

Job Details: 12/22/2023

Customer complaint unit not cooling. Unit was unplugged. Plugged unit in condenser fan. Kicked on for a second through initial start test then nothing no compressor. No fan running nothing put in test mode. I can get the condenser all our fans to work properly. Just cannot get the compressor to start getting 120 V to the compressor but no DC volts. Unit needs a new control board. ran to dey appliance and grabed the part then came back. Installed it now the unit is working properly.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Elk River, MN 55330

Matt

Job Details: 12/22/2023

"Customer complaint is, Tenant said its just not heating. Inspected and tested. Started a timed dry high heat cycle and dryer was heating great and cycling between 215F and 110F consistently for over 30 minutes. I pulled dryer out and disconnected vent and now heat is cycling between 185F and 110F with vent disconnected and airflow on back of dryer is 38mph. Dryer is testing good, the vent should probably be looked at.

We serviced a

ELECTROLUX DRYER

Model EFMG627UTT1

Near Saint Michael, MN 55376

Matt

Job Details: 12/22/2023

"Customer complaint is, NOT TUMBLING. Inspected and tested. Found the belt is broken. Customer approved repair. Customer ordered belt themselves and wanted me to install their belt that they purchased. Installed belt supplied by customer and vacuumed out inside of dryer. Tested and dryer is working great. Dryer is now fixed."

We serviced a

GE DRYER

Model GTOP490ED8WS

Near Minneapolis, MN 55437

Adam

Job Details: 12/22/2023

Customers complaint not tumbling. Verified complaint. Removed the top and no belt. Disassembled unit inspect nothing else damaged. Idler is good. Customer said she put a bigger quilt then stopped. Explained diagnosis. Installed part. Tested. Unit is working great.

We serviced a

KITCHENAID WALL OVEN++

Model KOCE500EBS07

Near Elk River, MN 55330

Matt

Job Details: 12/22/2023

"Customer complaint is, Error F1E5 MW inverter not responding. Inspected and tested. Found the inverter board has failed. Installed new inverter board and tested. Microwave is heating great. Microwave is now fixed."

We serviced a

WHIRLPOOL RANGE

Model WFG520S0AS2

Near Waconia, MN 55387

Adam

Job Details: 12/22/2023

Installed pats from last diagnosis. Once installed tested multiple times.

We serviced a

GE DISHWASHER

Model GDF510PSR5SS

Near Woodbury, MN 55129

Ivan

Job Details: 12/22/2023

Installed switch and the unit works great .

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55401

Nate

Job Details: 12/22/2023

Water dispenser stopped working. Found a bunch of frost built up on evaporator cover. Food has been freezing. Sensors read correctly. -7 on ff evaporator. 46 in ff section. No error codes. Needs to be steamed. Steamed waterline and evaporator. Now it dispenses great.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2NO

Near Minneapolis, MN 55413

Nate

Job Details: 12/22/2023

Wasnt draining. I checked sump and its clean. A lot of mold though. Recommended finish dishwasher cleaner. Cleaned out where the drain line attaches to the garbage disposal. A lot of junk built up there. Drain line was looped up so I secured that and rerouted it and looped it up. Customer said sometimes sink wont drain so they run garbage disposal and then it drains well. Told them that it sounds like theres some sludge possibly slowing down the drain in the plumbing.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Mendota Heights, MN 55120

Nate

Job Details: 12/22/2023

"Sump was leaking. Another company uninstalled dishwasher then reinstalled but didnt put insulation around it, so customer asked if I can uninstall it and put insulation around it, and also get shims under back legs again. I did both. Replaced leaking sump, now it runs great with no leaks."

We serviced a

SAMSUNG REFRIGERATOR

Model RS22T5201SG/AA

Near Farmington, MN 55024

Nate

Job Details: 12/22/2023

Replaced bad filter housing assembly. Doesnt dispense water continually now. Works great.

We serviced a

GE WASHER

Model WCSE4160B1WW

Near Otsego, MN 55330

Matt

Job Details: 12/22/2023

"Customer complaint is, STOPS MID CYCLE, FILLS UP AND STOPS. Inspected and tested. Found the start button is flaky and doesnt always start and will stop in the middle of a cycle. Also theres oil all over underneath the transmission. Washer needs a new control board and eventually will need a new transmission. Both parts are NLA. I called Stewart and explained everything and hes going to look into replacing the washer. ; O-emld tckt"

We serviced a

ASKO++ DRYER

Model T884XL

Near Stillwater, MN 55082

Ivan

Job Details: 12/22/2023

"The customer has complained that the dryer will not heat up at all. I checked the vent system and the heating element, which is showing signs of weakening. Additionally, I noticed that the wire harness was broken at the terminal, so I fixed it temporarily to keep the terminal connected. This is a temporary solution that may eventually fail. To fix it properly, a new heating element with all the components is needed.For now, the unit is back in operation and heating properly. Please provide a quote to the customer and inquire if they would like to proceed with the repair during the next visit."

We serviced a

KENMORE DRYER

Model 110.92826101

Near Minnetrista, MN 55375

Adam

Job Details: 12/22/2023

"Tenants complaint not heating. On arrival tenant did admit he moved the unit and that was getting a gas smell so he has gas turned off. First thing I had to do is turn on gas and find the leak. Its leaking right where that connects to the dryer Was able to use bubble solution and find it. Tighten it down now not having any leaks or smells able to continue my diagnosis. Remove to kick panel, found igniter not lighting or your getting power at all. Trace wiring back to a bad the thermostat. Call homeowner with quote they did not answer.; used 1 WP3390719 (THERMAL FUSE) from stock, states that autho needed"

We serviced a

ASKO++ WASHER

Model W8844XL

Near Stillwater, MN 55082

Ivan

Job Details: 12/22/2023

"The customer has reported that the machine does not open and close properly, requiring a hard push and hold to close it properly. Please provide a quote to the customer for the following parts:DOOR LOCK Qty: 1DOOR LATCH Qty: 1; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Edina, MN 55416

Nate

Job Details: 12/22/2023

Replaced UI and also chewed up ribbon connector but still giving E1F1 motherboard error. Coming back Tuesday to install. ; schdld next appmnt for 12/26 TUE !

We serviced a

BEKO REFRIGERATOR

Model BFFD3624SS

Near Minneapolis, MN 55419

Nate

Job Details: 12/22/2023

Icemaker makes knocking sound and leaks water. Quoted for new icemaker. Coming back 1/2 to install. ; ordrd 1 5931630100 (Icemaker)

We serviced a

SAMSUNG DRYER

Model ?????

Near Clear Lake, MN 55319

Brandon

Job Details: 12/21/2023

"Making a grinding noise. No model or serial number. Removed top cover found the drum bent and rubbing on the sides of the unit, let the Customer know, customer said it was ok to hammer out the spots to make it stop rubbing. Hammered out each side cycled and tested no more rubbing sounds"

We serviced a

SAMSUNG REFRIGERATOR

Model RS261MDRS/XAA

Near Rogers, MN 55374

Matt

Job Details: 12/21/2023

"Customer complaint is, LEAKING. Inspected and tested. Freezer temperature is 0F and FF is 39F. Its leaking from the freezer onto the floor. Found the evaporator defrost drain is plugged and frozen over. I removed the evaporator cover and defrosted drain and floor of freezer and pulled out refrigerator and cleaned out the drain on the backside. Drain is now open. Refrigerator is now fixed."

We serviced a

LG REFRIGERATOR

Model LFXS30796S/00

Near Osseo, MN 55311

Matt

Job Details: 12/21/2023

"Customer complaint is, ICE MAKER IS NO LONGER MAKING ICE. Customer said it does make ice when its on ice plus, but stops when they turn it off. Inspected and tested. Freezer temperature is 0F and FF is 36F. I removed the freezer evaporator and frost pattern looked good and fans were running. I cant figure out whats going on here. I power cycled refrigerator and told customer to let us know if it doesnt start making ice."

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Buffalo, MN 55313

Matt

Job Details: 12/21/2023

"Customer complaint is, CRISPER DRAWERS ARE READING 10 DEGREES. Customer said its freezing things in the bottom FF drawer. Inspected and tested. Freezer temperature is 1F and FF is 50F. Found the FF evaporator fan has failed. Customer approved repair. Defrosted evaporator and cover and installed new fan. Tested and air is circulating great. Refrigerator is now fixed.

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near St. Cloud, MN 56301

Brandon

Job Details: 12/21/2023

Customer stated the oven was off on the temperature. Turned oven on put temperature meter in the oven and monitored. The oven got to temp and stayed at 360 degrees. The customer had a temp gauge in the oven that was not working correctly giving false readings. Customer requested that oven door glass get cleaned. Took the door apart and cleaned all the glass panels. Put door back together.

We serviced a

SUBZERO++ REF BUILT IN++

Model 650/0

Near Eden Prairie, MN 55347

Adam

Job Details: 12/21/2023

"Customer is complaint not cooling properly display is dead and icemaker not working. So first things first display is dead but things are operating and cooling. Traced power to door switch one of the door switches as failed jump door switch and now display lights up. Have a whirlpool switch that works properly. Installed switch tested now. Display pops up. Shows that icemakers turned off. Turn icemaker on and cycled now. Icemaker is cycling properly. This has been worked on before and one of the compressors has been replaced. Everything does seem like its operating correctly and Im getting now. Good temps will have to wait and see now that display is working.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS02

Near Chaska, MN 55318

Adam

Job Details: 12/21/2023

"Installed new water filter from last diagnosis. Once installed, tested and filled unit and icemaker. Multiple times filling and draining filling and draining. Checking for leaks and making sure its filling to the proper amount. Everything is working properly again no lines are frozen up or anything like that. I did explain again that about the hard water. And even left some test strips for them."

We serviced a

SAMSUNG DRYER

Model DV45H7000GW/A2

Near Minneapolis, MN 55417

Ivan

Job Details: 12/21/2023

"The machine is not heating up at all following the coil replacement, as requested by the customer. Currently, the dryer is functioning well, reaching a temperature of 164?F. If the issue persists, it may be necessary to consider a new unit. The customer is aware that, if required, a new gas valve with coils will be necessary. Additionally, it is recommended to clean their vent, as it could be clogged, causing the issue."

We serviced a

MAYTAG WASHER

Model MVWC6ESWW

Near Minneapolis, MN 55419

Nate

Job Details: 12/21/2023

Washer shaking still. Ended up using wood to level it out more. Was pretty unlevel. Much better now.

We serviced a

FRIGIDAIRE RANGE

Model FCRG3052AWC

Near Fridley, MN 55432

Phillip

Job Details: 12/21/2023

The oven would not heat at all. I found the baking nighter not glowing. Im getting 120 V to the igniter and igniter test bad. I quoted for a new bake igniter and then replaced the bake igniter. Now the oven heats up good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVS03

Near Albertville, MN 55301

Matt

Job Details: 12/21/2023

"Customer complaint is, ICE MACHINE IS NO LONGER WORKING. Inspected and tested. Freezer temperature is -2 and FF is 36F. I can get the ice maker to cycle, but doesnt fill with water. I jumped the valve and it fills. The ice maker has failed. Customer approved repair. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

AMANA DRYER

Model NDE2335AYW

Near St. Cloud, MN 56301

Brandon

Job Details: 12/21/2023

"Returned with parts, repaired the burnt wires, lubed up the rollers, installed both thermostats and put back together. Cycled tested, hooked up the vent

We serviced a

FISHER PAYKEL++ DRYER

Model DG09-US1

Near Minnetonka, MN 55345

Adam

Job Details: 12/21/2023

Came out again to test dryer. Complaint is unit not drying clothing. Ran unit on time for 40 minutes and no issue whatsoever unit heating and cooling. Probably seems like its getting good airflow. Everythings operating correctly.

We serviced a

WHIRLPOOL DISHWASHER

Model IUD7555DS0

Near Minneapolis, MN 55416

Nate

Job Details: 12/21/2023

Replaced bad motor and sump assembly. Works great now.

We serviced a

FRIGIDAIRE MICROWAVE

Model FGMV176NTDA

Near Minneapolis, MN 55407

Ivan

Job Details: 12/21/2023

"Stickers were removed. The transformer is faulty, and the customer has decided to replace it rather than repair."

We serviced a

LG WASHER

Model WT1101CW

Near Elk River, MN 55330

Matt

Job Details: 12/21/2023

"Customer complaint is, LOUD. Inspected and tested. Started washer on a rinse and spin and filled and washed but was loud and shaking and the drum is hitting the sides of the casing even though its empty. Its loud in a spin too. Also the lid is broken at the right hinge. Washer is going to need a new suspension kit part number AJK72909308, a new lid assembly part number AFG73029705 which is NLA, lid hinge cover plate part number MCK67634401, lid hinge dampers part number AGM73832001, and a new drive shaft and shifter assembly part number AEN73131403. I tried removing the agitator plate and couldnt get it off, so if we do this repair, I will need to cut it off and replace it with part numbers AGZ72909711 and the cap part number 5006EA3009B. This washer is in rough shape. Please schedule me 3 hours if I go back for this repair. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Minneapolis, MN 55424

Nate

Job Details: 12/21/2023

"Beeps when it runs. Put into test mode. Only errors are water pressure errors. Quoted for new board and sensor, but customer is used to beeping and it seems to fill correctly. Other complaint is leaking water. Found a torn bellow. Quoted for new bellow. Put on will call. Coming back Tuesday to install. Will try to come back sooner if possible. ; ordrd 1 W11106747 (Bellow)"

We serviced a

KENMORE REFRIGERATOR

Model 106.58143801

Near Sauk Rapids, MN 56379

Brandon

Job Details: 12/21/2023

Customer stated the water dispenser was not working found the tabs are broken on the switch Customer approved the quote ; schdld next appmnt for 12/27 WED !

We serviced a

GE DRYER

Model GFDS140GD0WW

Near Elk River, MN 55330

Matt

Job Details: 12/21/2023

"Customer complaint is, LOUD. Inspected and tested. Found the motor is extremely loud when its running. I disassembled dryer and found the front bearing assembly is wore out and the glides are gone and the belt is cracked. Also the plastic on the control panel is brittle and 2 tabs broke off and now the control panel is loose on the top. Dryer is going to need a new motor part number WE17X22217, blower wheel part number WE16X20393, belt part number WE03X29897, front bearing assembly with glides part number WE3M55, bottom felt kit part number WE04X24814 and control panel part number WE19M1743 which is NLA. If I go back for this repair, please schedule me extra time. ; saved tckt"

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Lakeville, MN 55044

Nate

Job Details: 12/21/2023

Water leaking from one of the waterlines going up into cabinet. Leaks when icemaker fills. Called Beko tech support and they sent me service bulletin to replace lines. Ordered lines and connectors from Marcone. Coming back to install. Will replace line to icemaker first. ; ordrd 1 4832652400 (Waterline) and 1 4832655000 (Waterline) and 1 4832653300 (Waterline blue) and 2 4857690100 (1/4 connector)s

We serviced a

BEKO REFRIGERATOR

Model BFFD3624XSS

Near Hopkins, MN 55343

Adam

Job Details: 12/21/2023

"Customer complaint is freezer door, not shutting right. On arrival noticed once I open the freezer door. All the cables and wires dangling. Needs new drawer assembly. Marcone has parts so ordered from Marcone and rescheduled customer.5832510100 rail assembly ; ordrd 1 5832510100 (Rail assembly)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSC2352AF0

Near Minneapolis, MN 55417

Ivan

Job Details: 12/21/2023

"The refrigerator is intermittent, and I was unable to identify any issues. All the fans are working, and the evaporator has a nice layer of ice. The only issue observed was the alarm H1 on the freezer. The customer will monitor temperatures. I also noticed that the settings were at 0?F and 40?F; I changed them to 0?F and 37?F to match the manufacturer's specifications. ; saved tckt"

We serviced a

MIELE** DISHWASHER

Model G 892 SCU PLUS

Near Eden Prairie, MN 55347

Adam

Job Details: 12/21/2023

Customers complaint is unit will randomly get stuck. Shell have to freeze the motor with a fork and it will start working. She did that about a year ago and it worked for nine months and now she has to keep on doing it more and more often to now where it hardly stays going. I know they make a tool to get a freed but this one looks like its just worn out and needs a new circulation motor. Looks like none available bluebook is about $1000 repair with Q16 labor. Will need parts sourced and update customer. If approved let technician know ahead of time so he can research install.; saved tckt

We serviced a

LG WASHER STACKED++

Model WM5500HVA

Near Minneapolis, MN 55421

Phillip

Job Details: 12/21/2023

"The customer said the washer leaks but they dont know when. After the cycle is over they just see water under the washer on the floor. I ran the washer 2 times through the test mode. In test mode the washer turns on all the valve, it turns on the circulation pump , it washes and drains. I did that 2 times and it never leaked. I then ran a 25 minute normal cycle and it still never leaked. I inspected the hoses and the door gasket I found no rips or holes. The drain hose is good and the water line connections are good. The filter was good and tight and the drain plug is good and tight. I finally saw it leak at the very end. Water is dripping down inside from the front of the soap dispenser. When I removed the draw I can see the front of the dispenser housing is bowed. So when the drawer is closed its not making a tight seal. I needs the dispenser assembly body and the drawer. I tried but I could not get any parts to pull up. I want f220 and f300. Dryer is stacked on top so I will need time. ; snapped 2 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HV-3

Near New Brighton, MN 55112

Phillip

Job Details: 12/21/2023

The right side mounting bracket is damaged. The turn table motor was also damaged. The customer had a motor so I installed the new one. Im ordering the mounting bracket. Mounting bracket W11122643; ordrd 1 W11122643 (MOUNTING BRACKET)

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Chanhassen, MN 55317

Adam

Job Details: 12/21/2023

Unit leaking out front in adjustable climate drawer. Traced water coming from the filter house. When ever running water leaking. Will need filter assembly. DA82-02876A will need approval over dollar amount. ; ordrd 1 DA82-02876A (Filter housing)

We serviced a

SAMSUNG WALL OVEN++

Model NQ70T5511DS/AA

Near Andover, MN 55304

Phillip

Job Details: 12/21/2023

"The complaint is the microwave does not heat. I tested the microwave and at first it heated and then the more tested it stop heating. The heating was very intermittent. I pulled the microwave out and I tested all four of the door switches. All of the door switches tested good Times. I tried it again and it would not heat so then I tapped on the microwave control, and I could hear it kick in. The issue is the relay on the microwave board. I was unable to find the part anywhere. I added pictures I could not see a part number on the actual board itself. ; snapped 5 QuickPics, states that autho needed"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Minneapolis, MN 55424

Nate

Job Details: 12/21/2023

We serviced a

FRIGIDAIRE DRYER STACKED++

Model EFDE317TIW1

Near Mendota Heights, MN 55120

Ivan

Job Details: 12/21/2023

Error code E1 91: Motherboard not compatible. The customer ordered the wrong board and needs to order the correct one.Please contact the customer with a quote.; saved tckt

We serviced a

LG RANGE

Model LSG4513ST/00

Near Otsego, MN 55330

Matt

Job Details: 12/20/2023

"Customer complaint is, FLAMES COMING OUT OF THE BACK VENT. Inspected and tested. Found the convection fan has failed. Needs a new fan motor and blade. Installed new convection fan motor, blade and tested. Oven is working great and no more flame out the back vent. Range is now fixed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Otsego, MN 55301

Matt

Job Details: 12/20/2023

"Customer complaint is, THEY INSTALLED A DISPOSAL AND NOW THE DISHWASHER IS LEAKING. This is a Whirlpool dishwasher. Inspected and tested. Found the plug was still in the dishwasher. Removed plug and tested. Dishwasher is giving a F8E4 error. Found there was water in the pan underneath tripping the float. Dumped water out and tested. Dishwasher is working great."

We serviced a

AMANA MICROWAVE

Model AMV2307PFW07

Near Waite Park, MN 56387

Brandon

Job Details: 12/20/2023

"Customer stated they had a broken bulb. Customer had a broken bulb on the bottom of the unit, extracted the broken bulb they supplied a new bulb. Installed cycled and tested"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rockford, MN 55373

Matt

Job Details: 12/20/2023

"Customer complaint is, DISHWASHER LEAKS AT THE BOTTOM OF FRONT DOOR DURING WASH CYCLE. Customer already replaced the door gasket, plastic strip on bottom of door, the drain pump and releveled dishwasher and still leaking. Inspected and tested. Found the lower spray arm is cracked and separating causing water to leak from the door. Customer is going to replace the lower spray arm himself."

We serviced a

FRIGIDAIRE RANGE

Model GLGFS66ABD

Near Sauk Rapids, MN 56379

Brandon

Job Details: 12/20/2023

Customer stated the oven was not working Cycled tested the igniter was not glowing or had any amp draw. Replaced the igniter cycled and tested. The oven now works.

We serviced a

SAMSUNG WASHER

Model WF42H5000AW/A2

Near Maple Grove, MN 55311

Phillip

Job Details: 12/20/2023

"The washer was not draining. The drain pump impeller is stripped. I quoted for the repair. I replaced the drain pump and tested the washer. No other issues found.

We serviced a

FRIGIDAIRE WASHER

Model FAFS4474LRO

Near Minneapolis, MN 55405

Nate

Job Details: 12/20/2023

"Washer has been leaking increasingly. I pulled off the bellow and looked under it, uniform dust under washer with no signs of leaking under it. All water coming from front area. Cleaned that up and showed customer how to clean it. No leaks now."