We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Ramsey, MN 55303
Matt
Job Details: 01/26/2024
"Customer complaint is, CONTROL DOESNT WORK, CANT GET THE UNIT TO TURN ON. Inspected and tested. The control panel is dead and not responding. Theres 120V at the junction box. I removed door and control panel and found the control panel board has corrosion on it. Dishwasher needs a new control panel. Also customer said it was leaking from the door a little puddle. It looks like its coming from the vent from what the customer explained, so he wants me to replace the vent assembly to. Customer approved repairs. Installed new control panel, vent assembly and cover. Tested and dishwasher is working great. Dishwasher is now fixed.
We serviced a
GE REFRIGERATOR
Model PFSS2MJYASS
Near Minneapolis, MN 55406
Ivan
Job Details: 01/26/2024
"During the visit, the customer complained that the unit would not dispense water. In order to correct the issue, I installed a new water valve. After testing, it worked great, and now water flows smoothly. I also noticed that her filter needs to be replaced every 6 months."
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Minneapolis, MN 55413
Nate
Job Details: 01/26/2024
"Replaced bad drain pump, replaced the belt, and did the bearing and seal kit. Told customer to give it 24 hours before using.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Shoreview, MN 55126
Phillip
Job Details: 01/26/2024
Replaced sump assembly and rack adjusters. Tested pump and checked for leaks. Machine looks good and rack slides correctly now.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Saint Paul, MN 55108
Phillip
Job Details: 01/26/2024
Today I replaced the broken switch for the temperature selector. Everything is working oven works good. Customer said cooktop. It works good too.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Minneapolis, MN 55446
Matt
Job Details: 01/26/2024
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. FF compartment temperature is 40F and freezer is 1F. The ice maker is catching when it cycles and is not filling with water. I found the ice maker fill tube is frozen. Theres a service bulletin for this and they have you install a new fill tube with insulating tape. Refrigerator needs a new ice maker and fill tube. Installed new fill tube and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
BOSCH DISHWASHER
Model MISSING
Near Minneapolis, MN 55413
Phillip
Job Details: 01/26/2024
"Broken door cables causing door to fall. Dishwasher was also not mounted on top causing it to tip forward. Pulled machine out, and replaced door springs and cables with new kit. Reinstalled dishwasher and side mounted to cabinet. Also cleaned filter and isntructed customer on how to clean dishwasher. Everything looks good now.
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Minneapolis, MN 55441
Phillip
Job Details: 01/26/2024
The thermostat was failing and sometimes not cycling the freezer on to cool. Today I replaced the thermostat. I set it to 5 and everything is on and running.
We serviced a
ROPER DRYER
Model RGD4300SQ0
Near West Saint Paul, MN 55118
Ivan
Job Details: 01/26/2024
"The dryer would not turn the gas on at all. In order to correct this, I replaced the main coils for the gas valve. After replacement, the unit's gas turned on, and it heated up properly."
We serviced a
SAMSUNG WASHER
Model WA50M7450A
Near Minneapolis, MN 55423
Nate
Job Details: 01/26/2024
"Giving EC1 error. Its a MEMS sensor error. Unplugged sensor, made sure no broken wires. Plugged back in, did full test mode, gave error still. Quoted for sensor. Also let them know it could be a bad board. Board is too much. We will try sensor, and If that doesnt fix it, they will replace washer. ; ordrd 1 DC93-00278B (Mems sensor)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Blaine, MN 55449
Phillip
Job Details: 01/26/2024
The refrigerator was unplugged and defrosted when I arrived. I installed the new drain kit and defrosted the defrost drain line. I plugged the fridge back in and pushed it back into place. I advised the customer to give it 6 to 8 hours to cool down. The card was not saved. If card is on file please run the card if not contact the customer. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA
Near Saint Paul, MN 55116
Ivan
Job Details: 01/26/2024
"During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers.; O-emld tckt"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2-11
Near Minneapolis, MN 55418
Phillip
Job Details: 01/26/2024
I installed the new pump housing. The filter does not want to go in the new housing all the way so it leaks. The customer will buy and new filter and try it. If the filter doesnt work and it still leaks then she will pay for a new housing assembly and some labor. . I added to pics. No card on file but she said we should have one. Please run her card or call the customer back for payment. The job is complete for now we just need payment. Pump assembly DC97-18150E; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Minneapolis, MN 55421
Phillip
Job Details: 01/26/2024
"10:24 to 11:11, During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers The customer complaint was the dishwasher would not drain and the normal light was on. Someone there pushed on the latch with a butter knife. Now the latch wont reset when the door is open. I tried to fix it twice but it keeps getting stuck in the closed position. It needs a latch assembly. I can make it run and it drains just fine. It drains every time I try it. I found the drain hose does not have the high loop and there is no clamp holing it onto the garbage disposal. ; schdld next appmnt for 2/2 FRI !"
We serviced a
LG WASHER
Model WM3570HWA
Near Elk River, MN 55330
Matt
Job Details: 01/25/2024
"Customer complaint is, OE ERROR CODE, THEY CLEANED FILTER. Inspected and tested. Found the drain pump has failed. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.
We serviced a
FISHER PAYKEL++ DRYER
Model DG7027P1US0
Near Saint Michael, MN 55376
Phillip
Job Details: 01/25/2024
"Replaced right idler pulley and lubricated left one, replaced the control board with the bad relay. Tested machine and it was functioning properly, no longer squeaky."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Rogers, MN 55374
Matt
Job Details: 01/25/2024
"Customer complaint is, THE FAN IS SUPER LOUD WHEN THE COOLING MOTOR TURNS ON. Customer was seeing ice in the holes on the evaporator cover. Customer said the whole evaporator cover and fan were replaced for this same issue a couple years ago. Customer has never seen water on the floor of the FF compartment. Refrigerator has been unplugged sense yesterday morning. I removed evaporator cover and theres no ice buildup, its completely defrosted. Drain is open and both sensors test good. Heater came on in test mode. This doesnt have the extra loop that needs the add on heater. I cant find anything wrong. I installed drain kit and new defrost sensor.
We serviced a
WHIRLPOOL RANGE
Model WFG320MCBS3
Near Saint Paul, MN 55109
Ivan
Job Details: 01/25/2024
"The customer complained that the oven would not turn on at all. I informed them that the igniter had failed and, in order to resolve the issue, a new igniter was needed. After installing the new one, the oven turned on fast and heated up properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Grove, MN 55369
Matt
Job Details: 01/25/2024
"Customer complaint is, WON'T START. Inspected and tested. Washer is dead. Outlet is good and I have 120V at the board, but light is not lit up on the board. I removed board and inspected and didnt see anything visibly wrong. I reassembled and plugged back in and now the light came on on the board. I ran washer through test mode and everything worked perfectly. Its either a failing board, a loose connection or bad wire. Customer is going to use it and see what happens."
We serviced a
BEKO REFRIGERATOR
Model G91626NWLU
Near Inver Grove Heights, MN 55077
Ivan
Job Details: 01/25/2024
"The customer complained that the unit was freezing vegetables. After my arrival, I checked and tested the unit, cycling all fans, and found that it works great. However, I discovered that this unit has issues if items are built up around it. As it is a free-standing unit, it requires a minimum of 2 inches of space around it for proper airflow; otherwise, the machine will overwork and start causing issues like the one reported. I confirmed that the unit was pushed all the way back, so I moved it out just a little bit to ensure easier airflow. The customer will monitor the unit for any improvements."
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Minneapolis, MN 55401
Phillip
Job Details: 01/25/2024
"Interlock switch housing had warped slightly allowing micro switches to come out of their place. Heated plastic and bent back into shape, and used a little foam tape to hold the switches securely. Housing NLA. Machine appears to be working correctly now."
We serviced a
BEKO RANGE
Model PROR345508SS
Near Minneapolis, MN 55401
Phillip
Job Details: 01/25/2024
"Knob was binding up and hard to turn. Disassembled knob and put oil on spindle, put it back together and started working in the oil. Knob seemed much better after this.
We serviced a
LG DRYER STACKED++
Model DLGX3701W
Near Minneapolis, MN 55410
Phillip
Job Details: 01/25/2024
"Customer said issue was intermittent error code, said she already had outside vent checked and it was good. Te2 code was a thermistor error. Opened up the machine and discovered a potential issue with a pinched wire on thermistor. Changed thermostat while we were in there. Put machine back together and error code went away and machine works great now."
We serviced a
LG WASHER
Model WM3670HVA
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
"Customer states water leaking from front of door gasket. Inspected door and found hair and soap scum. Water seemed to be leaking right there, so we cleaned the bottom of the door and tested it and did not find any leaks at this time."
We serviced a
LG RANGE
Model LRE3061ST
Near St. Cloud, MN 56303
Brandon
Job Details: 01/25/2024
"Returned with parts, installed fan motor no need for the fan blade. Cycled and tested unit heated up to proper preheat temp."
We serviced a
SUBZERO++ REFRIGERATOR
Model 650/F
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
"Machine door was rubbing up against side of alcove, moved leveling feet on left side up. Door no longer rubbing. Also took cover off top of machine and vacuumed compartment and condenser coils. Noise was eliminated and machine looks to be in otherwise great condition."
We serviced a
SAMSUNG DRYER
Model DV431AEP/XAA
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
Dryer duct had come off back of machine and was causing smells and condensation around the sides of the machines. Reconnected duct and ensured both ends were secured. Cleared all the lint and dust up and double checked. Seems a lot better now.
We serviced a
LG RANGE
Model LRG3091ST/03
Near Hopkins, MN 55343
Nate
Job Details: 01/25/2024
"Not heating, and giving F11 error. I cleared the error, and found a bad bake igniter. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up quickly.
We serviced a
SAMSUNG DRYER
Model DVE54M8750V/A3
Near Minnetonka, MN 55345
Nate
Job Details: 01/25/2024
"Dryer not drying clothes. I put it on timed dry, and with vent connected it got up to 97 degrees max inside dryer. With vent disconnected it goes to 200 and stays there for regular amounts of time before cycling off and on. I pulled dryer out, and adjusted vent so that it has better airflow and isnt crimped. Now it cycles to 220 and then cycles off. Told customer they will need to have the vent cleaned if they continue to have drying issues. It heats great and runs great. No error codes.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Savage, MN 55378
Nate
Job Details: 01/25/2024
"Giving a 65 error. I called SQ tech support and they had me check the lid lock assembly. They had me adjust the lid so that it clicks when its 2 above the top of the washer. It was originally clicking about 1 above top of washer. Then they had me check continuity on the board between two connectors, black wire to red wire, and it had continuity which meant that the relay was stuck closed. They told me to replace the board. I replaced it, and now it runs great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55422
Phillip
Job Details: 01/25/2024
"Disconnect from pump, pull up sump assembly, move weight over to new sump assembly, reinstalled sump and put drain pump back on. Tested machine and it sounds much better and good pressure."
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Minneapolis, MN 55428
Phillip
Job Details: 01/25/2024
"Replaced control boards and the door latch, tested opening and closing door, and light switch. Preheated to different temperatures, everything working fine now."
We serviced a
LG WASHER
Model WT7100CW
Near Minneapolis, MN 55437
Nate
Job Details: 01/25/2024
"Making a loud grinding sound in the rinse and spin. No debris between wash plate and tub. Rotor and stator on secure. Quoted for new gear case and shifter, but customer will just use until it doesnt work anymore."
We serviced a
ADMIRAL DRYER
Model AGD4475TQ2
Near Minneapolis, MN 55437
Nate
Job Details: 01/25/2024
"Dryer not heating. Found a blown thermal cut out. Also a brittle belt. Replaced both. Cleaned and oiled rollers and vacuumed out dryer. Runs great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rice, MN 56367
Brandon
Job Details: 01/25/2024
Customer stated the ice maker was not working.Checked and found the bailing arm was knocked off and causing the unit not to make ice. Removed the drawers and put the bailing arm back in. Unit is work correctly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near St. Cloud, MN 56301
Brandon
Job Details: 01/25/2024
"Customer states the unit was leaking water.Ran for a while, found no leaks, did fine the spray arm was cracked on the seam, the customer said they also had a large sheet pan in the machine when it was leaking. Customer approved the repair ; ordrd 1 W10837249 (Spray arm)"
We serviced a
KENMORE DRYER
Model 11085862400
Near Hugo, MN 55038
Ivan
Job Details: 01/25/2024
"After ordering and installing the parts, the machine heats up fast and works great. No more issues.; ordrd 1 279973 (Cutoff)"
We serviced a
BEKO DISHWASHER
Model 7664269580
Near Oakdale, MN 55128
Ivan
Job Details: 01/25/2024
"The machine is leaking heavily due to a broken water valve. To repair this unit, the following part is required. Please prepare a quote for the repair and order the part:Part Number: 1883570600Description: WATER INLET VALVEQuantity: 1; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Monticello, MN 55362
Matt
Job Details: 01/25/2024
"Customer complaint is, ICEMAKER IS NOT WORKING. Inspected and tested. Ice maker is all frosted up. Refrigerator needs the ice maker kit. Can someone find this kit and call customer with a quote please. Please schedule me 2 hours if I go back. I advised customer that the refrigerator needs to be shut down and defrosted before we come back, but can you remind them. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near St. Cloud, MN 56303
Brandon
Job Details: 01/25/2024
Customer states the dryer is making a noise. Disassembled unit found the idler pulley locked up and belt chewed up. Customers warranty company approved. Vacuumed out the unit and replaced the parts.
We serviced a
LG RANGE
Model Lrel6321S
Near Becker, MN 55308
Brandon
Job Details: 01/25/2024
"Customer states there was a burning smell and now the bake dont work removed the back cover found the wire to the bake element burnt. Repaired the wires, cycled and tested"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Monticello, MN 55362
Brandon
Job Details: 01/24/2024
"Customer states there is a burning smell.Disassembled the unit cleaned out found the unit was full of lint and debris. Cleaned out, replaced the belt, the customer will have the vent cleaned"
We serviced a
KENMORE RANGE
Model 79078632603
Near Blaine, MN 55434
Phillip
Job Details: 01/24/2024
"All burnes burned a little low. Especially front right burner. Discovered kick built up inside orafaces and cleaned them out, adjusted low flame and tested. All burned look great now and lit up right away. Customer left note to look at the oven and it was working great, set it at 390 and let it cycle a few times. Seems like everything is good now."
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55434
Phillip
Job Details: 01/24/2024
"Door would not stay shut or lock, door boot was torn in several places. Went to Dey to pick up parts. Replaced door boot and door lock and tested. Works now no leaks.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Plymouth, MN 55446
Matt
Job Details: 01/24/2024
"Customer complaint is, THE DRYER IS NOT CONSISTENTLY TURNING ON. Customer said they have to push the start button really hard to start it and now its not starting. Inspected and tested. Found the start button switch was pushed in to far. Nothing is broken on it. I remounted it and now its working great.
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/02
Near Minneapolis, MN 55422
Phillip
Job Details: 01/24/2024
"Customer states it did not drain and think it might have overfilled and leaked. No standing water at this time but after testing the drain pump, it sounded gritty and bad. Took off panel and replaced pump from the front of machine. Tested and draining good now.
We serviced a
BOSCH DISHWASHER
Model SHXM78W56N/10
Near Big Lake, MN 55309
Matt
Job Details: 01/24/2024
"Customer complaint is, E20 ERROR. TInspected and tested. Theres standing water in the bottom of the dishwasher. I started dishwasher on a heavy cycle and it drained the water out, but is not filling with water. Found the water valve has failed because its full of sediment. Customer approved repairs. Installed new water valve and tested. Dishwasher is filling with water and working great. Dishwasher is now fixed.
We serviced a
WHIRLPOOL WASHER
Model LSR7233E00
Near Lakeville, MN 55044
Nate
Job Details: 01/24/2024
"Replaced bad transmission, clutch assembly, and coupler. Ran it on a fill and agitate, then spin and drain and it runs great now."
We serviced a
WHIRLPOOL WASHER
Model CAE2763BQ0
Near Monticello, MN 55362
Matt
Job Details: 01/24/2024
"Customer complaint is, THE SECOND SPIN CYCLE DOES NOT WORK AND THE CLOTHES ARE NOT SPUN OUT. Inspected and tested. Theres no stored errors. I ran washer through test mode and everything worked perfectly. I started a normal cycle and it filled, agitated, drained and spun the first time perfectly. I didnt have time to wait for the final spin, but washer is testing good."
We serviced a
LG WASHER STACKED++
Model WM1814CW
Near Saint Paul, MN 55116
Nate
Job Details: 01/24/2024
Not draining. Found a bad drain pump. Filter is clean. Stacked washer and dryer. Took down dryer. Took apart washer and replaced drain pump. Runs and drains great now.
We serviced a
UNKNOWN RANGE
Model 4248
Near Minneapolis, MN 55407
Nate
Job Details: 01/24/2024
"Range was red tagged. I couldnt confirm a gas leak. Tenant says pilots were on when gas company arrived. Gas was turned off by gas company after they red tagged it. I turned on gas, and put bubble blue liquid on orfices behind burner knobs and on cook top burners, and no bubbles. I lit the cook top pilots and oven pilot and I can get the front left burner to consistently ignite, and rear right to ignite. Cant get the front right or rear left to consistently light. Called owner and told her that I had to turn gas back off because I couldnt find a leak and I cant leave it on in this case. Tenant says leak was said to be coming from front left burner, but I cant find a leak there. If it was leaking, it needs a new valve. That valve is NLA. I let owner know."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Minneapolis, MN 55414
Nate
Job Details: 01/24/2024
"Giving an F27 error. Found a ton of suds in it, and a ton of detergent gel residue built up in dispenser and drawer. I took drawer out, cleaned it out, then scraped and cleaned all detergent out of drawer. Then removed the control panel and did a reset on the main board. I then ran it for 15 minutes with some cooking oil added, to get rid of all the suds. Ran great with no errors."
We serviced a
HOTPOINT RANGE
Model RGB532BEA8WH
Near Saint Paul, MN 55104
Ivan
Job Details: 01/24/2024
"The machine needed a clean-up as it had a lot of built-up grease. After clearing out the grease, I tested and cycled all burners, and the oven as well, with no issues."
We serviced a
KENMORE DRYER
Model 11074972300
Near Saint Paul, MN 55104
Ivan
Job Details: 01/24/2024
"I inspected the machine based on the customer's complaint about issues with the dryer main valve releasing gas. After testing and cycling, I replaced the gas valves coils and found no more gas leaks machine turn on and off correctly ."
We serviced a
THERMADOR++ DISHWASHER
Model DWHD640JPR/82
Near Chaska, MN 55318
Adam
Job Details: 01/24/2024
Customers complaint not sewing and getting error for no drain. Tested unit could hear the drain pump hum but not pump. Removed filter and removed access cover to drain pump. Felt a piece of glass in the pump. Quoted customer for removed and clearing drain pump and one for replacing pump just in case it needs it. Customer approved. Disassembled unit and removed pump. Found the piece of glass. Inspected pump still looks good. Reinstalled test and draining properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near St. Cloud, MN 56301
Brandon
Job Details: 01/24/2024
"Customer stated the refrigerator is not dispensing water, removed the main water line checked and found no water good to refrigerator, customer will have the issue looked into and will call back if he needs anything after he gets water to the refrigerator."
We serviced a
KENMORE WASHER
Model 110.47532600
Near Roseville, MN 55113
Phillip
Job Details: 01/24/2024
Customer states machine has error code and standing water on occasion. Error codes were for long drain and suds lock. Let machine fill and attempted a drain and spin cycle. Very weak drain. Checked filter and hose and they appeared to be mostly clear. Drain pump appeared weak. Went to dry to pick up part. Installed new part and tested drains nice and quick now.
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 01/24/2024
"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced both parts. Now it turns on and works great. Also remounted dishwasher since it wasnt ever mounted and it would pull out of alcove when opening door."
We serviced a
GE DISHWASHER
Model GDT550PMR6ES
Near St. Cloud, MN 56301
Brandon
Job Details: 01/24/2024
"Returned with part, removed the door installed new part. Put door back together, ran unit for 10 minutes found no leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Eden Prairie, MN 55347
Adam
Job Details: 01/24/2024
Put unit in test mode checked for the air was getting an E5 air called which is thermostat on icemaker being too warm check temperature of unit was at 38 inside the refrigerator. all the fans are working properly looking like theres a bad thermostat on the icemaker. Replaced ice maker then tested fill and harvested properly. Explained to customer it can take up to 48 hours to make ice
We serviced a
LG REFRIGERATOR
Model LMXS27626D/01
Near Eden Prairie, MN 55346
Adam
Job Details: 01/24/2024
Installed new waterline and valve because it was leaking tested and its working properly. Customer stated everything is cooling properly since the compressor was replaced and everything is working properly the way it was before
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 01/24/2024
"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced the latch. The micro switch turned out to be good on this one. Now it turns on and works great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near St. Cloud, MN 56303
Brandon
Job Details: 01/24/2024
"Returned with part install the ice maker, installed. Unit filled with water. Informed customer to wait 72 hours before seeing normal ice results"
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Brooklyn Center, MN 55430
Phillip
Job Details: 01/24/2024
Door hinge bracket 134550800Outer door 137265500Bellows 137566001Door bracket NLA via Dey please find parts vendor and quote customer. Door hinge cracked badly and door seal in very poor condition so it is leaking from the front of the door; saved tckt
We serviced a
LG DRYER
Model DLE1501W
Near Minneapolis, MN 55446
Matt
Job Details: 01/24/2024
"Customer complaint is, NOT WORKING. Inspected and tested. Found the door switch has failed. I called and left a message for Andy and havent heard back. Blue book is $298. to install new switch. I never heard back, so I texted customer to call the office for a quote. ; saved tckt"
We serviced a
ASKO++ DRYER
Model T754
Near Wayzata, MN 55391
Adam
Job Details: 01/24/2024
"Customer complaint is unit not tumbling. Move the top of the unit bel pretty stiff to turn the unit itself. Customer would like just to have all the maintenance stuff done. I tried to get a hold of Techline to see what I need to do the rear bearing. I have no idea how this one is set up, but was never able to get a hold of anyone. Added parts below that would be needed. Please source parts and update customer with a quote. Any questions feel free to reach out to technician347461 idler 381491 rollers. 2562036 belt247808 rear bearing. ; snapped 1 QuickPics, states that autho needed"
We serviced a
LG DRYER
Model DLE5977W
Near Excelsior, MN 55331
Adam
Job Details: 01/24/2024
"Customer complaint is unit not heating properly verify complaint its not heating up. Also noticed the loud noise while tumbling disassembled found the loud noise is caused because the idler chewed up and needs to be replaced. The heater is only no bad from terminal 2 to 3 its over 40 ohms and it should be under 11 ohmsand also burning up one of the wires on the high limit thermostats, so requesting a new heat assembly and idler pulley. Ordered parts and rescheduled customer.; ordrng 1 4561EL3002A (Idler), ordrd 1 5301EL1001A (Heater assembly)"
We serviced a
BOSCH WALL OVEN++
Model HMC80251UC/01
Near Victoria, MN 55386
Adam
Job Details: 01/24/2024
"Trip fuse again. Call Techline right away again. they gave me a case number for the customer to call. Case number is 410-404-3689. Techline said if weve already replaced the switches, they recommend doing the door assembly. The door assembly is extremely expensive. He said so you give me a case number for the customer to call and see if customer service will help out the customer with parts, or a discount on a new unit, no guarantees like Techline said, but its worth a try.Everything is testing fine otherwise on the unit and cant find any issues; saved tckt , states that autho needed"
We serviced a
GE MICROWAVE
Model SCB2001FSS02
Near Minneapolis, MN 55413
Phillip
Job Details: 01/24/2024
"WB27X10394 main pcbWB27X10332 displayFailed display and board, flicker and flashing on and off. we need main pcb and the display. could not locate a good source of parts. Please see if you can locate parts and call customer.; saved tckt"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2-11
Near Minneapolis, MN 55418
Phillip
Job Details: 01/24/2024
Inspected drain filter housing and found a large crack. Quoted customer and ordered part from Dey. ; ordrd 1 DC61-02017E (DRAIN FILTER HOUSING)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details: 01/24/2024
"Customer complaint is, When running the dishwasher the sink attachment next to the main facet begins to leak when the dishwasher drains. Inspected and tested. Found the air gap is plugged. I bypassed air gap and installed high loop in drain line. Tested and dishwasher is draining great. Dishwasher is now fixed. Please bill customer. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Saint Paul, MN 55102
Ivan
Job Details: 01/24/2024
"During the visit, it was discovered that this unit will need a new compressor. There are some signs of leaks in the back, and the customer is experiencing varying temperatures. I took readings, and they differ from time to time. The machine was defrosted before my arrival, so I couldn't observe any issues during diagnostics, except that it was warmer than usual.Please provide a quote for a complete sealed system.W10832994 Whirlpool COMPRESSOR(OVDM); saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF22KREDBSG/AA
Near Monticello, MN 55362
Matt
Job Details: 01/24/2024
"Customer complaint is, FRIDGE STOPS COOLING FREQUENTLY. Customer said it randomly shuts off and completely stops cooling and they have to power cycle it to get it to start cooling again. Inspected and tested. FF temperature is 37F and freezer is -6F. Theres no errors on the display. I pulled out refrigerator and theres no errors on the inverter board. Its most likely a failing inverter board. Quoted customer $572. to install new inverter board. Customer approved repairs. Part on order. ; ordrng 1 DA92-00483N (CONTROL BOARD - ELECTRONIC MAIN PCB)"
We serviced a
WHIRLPOOL DRYER
Model WGD5800SG0
Near Minneapolis, MN 55429
Phillip
Job Details: 01/23/2024
The dryer does not heat at all. I pulled the dryer out and removed the back panel. I tested the thermal fuse and found its bad. I replaced the fuse and tested the dryer. The dryer is heating good and the air flow is good. I took the lint screen out and cleaned it up good.
We serviced a
SPEED QUEEN DRYER
Model ADE3SRGS177TW01
Near Big Lake, MN 55309
Matt
Job Details: 01/23/2024
"Customer complaint is, SOME ITEMS ARE NOT DRYING PROPERLY AND A COMFORTER MELTED. Inspected and tested. Started dryer on a timed dry with the lower heat setting and heat is cycling between 195F and 120F. I turned dryer up to the highest setting and its cycling between 210F and 125F. I turned the sanitize cycle on and its only getting to 220F at the hottest point. Airflow on outside of house is good at 28mph. I called Techline and talked with Steve and the temperature are maybe a little high, but hes thinking its more of a fabric issue. If you have a big comforter in there thats made from synthetic materials, its going to get hotter in there because its taking up more room and theres a better chance its going to melt. Were going to replace the cycling thermostat. Installed new cycling thermostat and tested. Its cycling between 185F and 110F on low heat and 200F and 125F on high heat. Dryer is now fixed."
We serviced a
LG RANGE
Model LRG3085ST/00
Near Rogers, MN 55374
Matt
Job Details: 01/23/2024
"Customer complaint is, I have a LRG3085ST range that keeps going through ignitors and wondering if there is something else I am missing that is causing them to go out. The last one only lasted about 2 weeks. Inspected and tested. Found the burner tube is cracked by the igniter and the flame spreader is cracked and sagging above the igniter. I showed this to the customer and hes going to replace those parts."
We serviced a
MAYTAG RANGE
Model PGR5710BDW
Near Monticello, MN 55362
Brandon
Job Details: 01/23/2024
Customer stated the oven stopped baking. Tested the bake igniter and found it not working. Replaced the igniter cycled and tested the oven now works on bake
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Big Lake, MN 55309
Brandon
Job Details: 01/23/2024
"Returned with parts , install new filter board, install new PCB board. Put unit back mounted and turned on ran for 5 min then drained unit. Unit seemed to be working normal at this time"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Prior Lake, MN 55372
Nate
Job Details: 01/23/2024
"Control non responsive on arrival. Pulled back of machine off took pictures of connections, and replaced the board. Machince still unresponsive, discovered no power to board, found a bad connection on terminal block had burned up, replaced with new terminal block and spliced on new connection. Re installed old board. Machine working fine now.
We serviced a
KENMORE REFRIGERATOR
Model 10674203400
Near Eagan, MN 55122
Nate
Job Details: 01/23/2024
Water has been leaking from waterline underneath the fridge. We found the section that the customer had already located that was brittle and cracked We quoted to replace the section of waterline from where it goes through the cabinet and then goes to the water valve. We used one John guest fitting as well as some waterline. Theres also a section of waterline coming out of the water valve for the icemaker that is leaking a little bit so we cut off the end of the waterline there and re-inserted it into the valve. After this discovered a small crack in the valve body itself. Went to Dey to get replacement. Replaced valve and reinserted lines. No leaks now.
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Saint Paul, MN 55108
Phillip
Job Details: 01/23/2024
The timer was not advancing. Today I replaced the timer. I set the timer to 60 and waited until the timer advanced to 50 minutes.
We serviced a
GE DISHWASHER
Model GDT605PSM6SS
Near Eden Prairie, MN 55344
Adam
Job Details: 01/23/2024
"Installed new display cover. Unit still giving error for not draining half way through. Started a cycle and let run for 10 minutes opened and lots of suds. Could be just from not completing cycles. Customer is using platinum plus packet. Checked the pressure switch it all gummed up with old soap. That could cause this issue also. Replaced hose, pressures switch and display trim. Let unit run for about 20 minutes never had an issue with any coats coming up. It did drain during the cycle and refilled it without an issue.
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Andover, MN 55304
Phillip
Job Details: 01/23/2024
The customer said the dishwasher was not washing the dishes well. I ran the dishwasher and it gets the correct amount of water. I can hear it wash but the pressure seems low. I opens the door and the spray arms did not move. I checked the filter and it was clean. I pulled the dishwasher out and replaced the wash pump. I ran it and now the spray arms spin. I advised the customer to run the faucet until the water is hot and to not prewash the dishes. I also recommended powder soap or pods.
We serviced a
GE REFRIGERATOR
Model WR60X29099
Near Eagan, MN 55123
Nate
Job Details: 01/23/2024
"Fridge was in the 50s. Confirmed with newfi, found the ff evaporator fan had error codes that it stopped running. Replaced bad evaporator fan. Cooling great.
We serviced a
SAMSUNG DRYER
Model DV56H9100EG/A2
Near Rosemount, MN 55068
Nate
Job Details: 01/23/2024
Replaced bad motor and blower wheel. Vacuumed out dryer and bulkhead. Cleaned and oiled rollers. Runs great now.
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near St. Cloud, MN 56303
Brandon
Job Details: 01/23/2024
"Dryer making noise, disassembled the unit found the rear rollers worn out, quoted the customer, customer approved, installed cycled and test unit working as it should.
We serviced a
DACOR++ WALL OVEN++
Model ECS130SCH
Near Minnetonka, MN 55345
Adam
Job Details: 01/23/2024
Install new control board from last diagnosis once it was installed tested every feature to make sure it was working properly. Everything is working great customer is happy that we got it back going for them and they dont have to replace it.
We serviced a
FRIGIDAIRE DRYER STACKED++
Model MISSING
Near Bloomington, MN 55420
Nate
Job Details: 01/23/2024
"Dryer not drying clothes well, not heating, and vent going outside hasnt been cleaned in a long time. At least 7 years. We ended up cleaning out a gallon roughly of lint from inside the dryer, also scooped lint out from vent behind dryer and outside where it vents out. Found a bad igniter and belt. Replaced both of those: now it heats well, runs well. Customer is going to clean the vent going outside themselves.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFB
Near Minneapolis, MN 55409
Nate
Job Details: 01/23/2024
Dishwasher not draining well. Takes 2 drains typically to get water drained out. We disconnected the drain line and made sure no restrictions in it. We removed the drain pump and made sure the pump had good tension to the impeller. Found that there was a spot where drain line was twisted and bent over on itself. We got that unbent and used a bracket to keep it from losing its shape: drains great now.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Minneapolis, MN 55410
Nate
Job Details: 01/23/2024
F5E2 error code. Put unit into diagnostics and verify error. Saw stored error code. Replaced lid lock and tested. Works great now.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CA2762XYWO
Near Minneapolis, MN 55418
Ivan
Job Details: 01/23/2024
"The machine was not running due to a bad door switch. I replaced it with a brand new one, and after testing cycles, it works great."
We serviced a
LG DRYER
Model DLE2514W
Near Minneapolis, MN 55424
Nate
Job Details: 01/23/2024
Customer said there is lint collecting behind dryer and they are concerned about the duct being disconnected. Pulled adjacent washer out to inspect duct. Checked and did not find duct to be disconnected or any major tears. There may have been a small tear in the vent because of visable air movement behind machine. Used duct tape to seal up as best as possible. Does not appear to have any air leaks at this time.
We serviced a
LG DRYER
Model DLE2514W
Near Saint Paul, MN 55104
Ivan
Job Details: 01/23/2024
The customer tried to fix the machine and replaced the belt. It turned out that they damaged one wheel and burned the plastic. I made some adjustments as needed.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN115TW01
Near Minneapolis, MN 55406
Ivan
Job Details: 01/23/2024
Installed the provided belt and tested it with cycles. It works great with no issues.
We serviced a
GE WALL OVEN++
Model JTP11WS3WG
Near Buffalo, MN 55313
Brandon
Job Details: 01/23/2024
Removed board for repair. ; O-emld tckt
We serviced a
SUBZERO++ REFRIGERATOR
Model 632/02
Near Minneapolis, MN 55416
Phillip
Job Details: 01/23/2024
The display flashed EC 40 and EC 50. Those codes just mean both compressors are running more than the refrigerator thinks it they should. The freezer is cooling way better and when I open the door and push on the door switch I can hear the fan come on. I noticed the sides and the center mullion is very hot. I removed the top cover and found the condenser fan is not running. I do get 120 volts to the fan. If I spin the fan by hand it runs a little then stops. It will need the condenser fan. I left the top cover off and put in the garage. That should help until I come back. I looked up the part and created an estimate. Please double check I have the correct part number for the condenser fan please. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Becker, MN 55308
Matt
Job Details: 01/23/2024
"Customer complaint is, THE DRYER IS PLUGGED IN BUT NO POWER. Inspected and tested. Theres 240V to the dryer and the light is on on the main board, but no lights on the control panel. I can put dryer into test mode and do some of the test, but the display is not lighting up or any of the buttons. They sent me a belt and idler pulley. I need a new control panel part number W11583883 and Wire harness part number W11459337. Can someone call this in and get parts ordered and reschedule. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Saint Paul, MN 55104
Ivan
Job Details: 01/23/2024
"The refrigerator will need a complete seal system as it has a leak. Additionally, I noticed that it will not maintain the recommended settings due to the leakage. The customer would like to get a quote for the repair.; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model AWNE92SP113TW01
Near Wayzata, MN 55391
Adam
Job Details: 01/23/2024
"Customer had a few concerns beside the one he made to call for. The one he made the call for was four a random leak that would drip into the basket most of the time. Sometimes youd find some water on the floor. On arrival it was not acting up. Customer said it would just continue to lightly drip for a while. Sounds like we have a bad water valve. Thats the only thing that would be intermittent and would be running even when the unit was shut off. Another issue customer was having was a squeaky noise with the lead opening and closing. Customer has had this replaced once before for a rust warranty call I found that its rubbing right in the middle of the lid to the top of the unit will need to just be to fit explain to customer if we did it were not reliable for any crack paint or anything like that otherwise he can do it himself and try. Issue the customer said is sometimes on heavier loads from agitate to spin and spend to agitate it makes a louder, clunking noise. I guess I couldnt get the unit to make the noise. Sounds like it could be something with the transmission or the motor itself But Im not 100% sure being that its not making the noise every time or even for me. Quoted customer bluebook for new water valve. Those are approved and rescheduled customer; ordrng 1 205547P (VALVE - WATER FILL)"
We serviced a
ASKO++ DISHWASHER
Model DW20.3
Near Chanhassen, MN 55317
Adam
Job Details: 01/23/2024
"Customers complaint getting loud noise when operating the dishwasher. Ran unit until it started making the noise. Trace noise to the motor itself. Quoted bluebook for a new motor assembly Im not seeing any available please source motor. If price is different, please update customer with updated quote on priced of part.; saved tckt"