Service History 29 - Omega Force Appliance Repair

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Osseo, MN 55311

Seth

Job Details: 01/17/2022

"Flex Zone drawer is not responding UI or light. I replaced the failed wiring harness with the newly updated part. There was a service bulletin, per Anthony at Samsung. The fridge is now forking as designed."

We serviced a

MAYTAG DRYER- GAS

Model n/a

Near Buffalo, MN 55313

Seth

Job Details: 01/17/2022

"Not heating. Thermals were good but thermostats let unit get too hot. I shut it off at 290deg. Parts on order.; used 1 WP8577274 (THERMISTOR) from stock, ordrd 1 WP3391912 (Thermostat)"

We serviced a

GE REFRIGERATOR

Model GSL25JGCBLS

Near Burnsville, MN 55337

Nate

Job Details: 01/17/2022

"Refrigerator has off temps in fresh food and freezer. Fresh food is warm, freezer seems to be ok. Found the evaporator encased in ice. Bad defrost heater. Replaced heater, put it in forced defrost, and steamed off evaporator. Told customer can be 24 hours before totally cold again how its supposed to be. Cooling nicely though and evaporator is frosting over nicely.; used 1 WR51X10055 (DEFROST HEATER) from stock"

We serviced a

BOSCH DISHWASHER

Model SHX43M02UC/53

Near Inver Grove Heights, MN 55077

Nate

Job Details: 01/17/2022

"Not draining. Found the drain line where it connects to garbage disposal plugged up. Cleaned out, and cleaned out drain pump. Drain pump had magnet in it. Recommended using dishwasher cleaner. Runs great now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Bloomington, MN 55420

Nate

Job Details: 01/17/2022

"Replaced torn seal, but also leaking pretty bad from sump assembly. Needs new sump and motor assembly, and new drain pump which is struggling. DW can you please get authorization for this? WPW10671941 and WPW10348269.; O-emld tckt , states that autho needed"

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA

Near Minneapolis, MN 55409

Nate

Job Details: 01/17/2022

"Ice built up pretty bad behind evaporator cover in fresh food section. Installed extra heater. Tested it and the heater comes on now on the top and bottom of evaporator. Drain for evaporator was plugged up with ice. Steamed that out, and installed heater probe to heater and going down drain. Attached insulation on drain pan, and installed new improved drain line by the condenser coils. Works great now. Told customer can be 24 hours before everything is cooled down to zero and 37."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD94HEXW1

Near Minneapolis, MN 55427

Nate

Job Details: 01/17/2022

"Squealing. Found a bad idler pully. Replaced it, vacuumed out dryer, cleaned rollers. Runs great now.; used 1 279640 (Pully) from stock"

We serviced a

BOSCH DISHWASHER

Model SHE4AP06UC/06

Near St. Cloud, MN 56304

Seth

Job Details: 01/17/2022

"I replaced the failed valve that was not filling the dishwasher. I tested and the dishwasher ran perfectly.; saved tckt , states that autho needed"

We serviced a

FISHER PAYKEL REFRIGERATOR

Model E522BRXFD

Near Minneapolis, MN 55410

Phillip

Job Details: 01/14/2022

"818980P defrost heaterDefrost Sensor Kit 855203P851578P pcb On arrival found out the fridge wasnt cooling. Fan was working to bring cool air up to the fridge. The error code was saying to check defrost heater. Tested defrost heater from back of unit and is reading bad. Need to replace control board also is showing faulty. ; ordrng 1 855203P (Defrost sensor) and 1 851578P (Control board), ordrd 1 818980P (Defrost heater)"

We serviced a

GE MICROWAVE

Model PSB9120SF1SS

Near Plymouth, MN 55446

Matt

Job Details: 01/14/2022

"Customer complaint is, NO POWER. Inspected and tested. Found the thermostat has failed and the connectors are burnt. Installed new thermostat and repaired wires. Tested microwave and its working great. Microwave is now fixed. ; used 1 MICRO9 (THERMAL FUSE) from stock"

We serviced a

GE DISHWASHER

Model ZBD0710N20SS

Near Osseo, MN 55311

Matt

Job Details: 01/14/2022

"Customer complaint is, LEAKING THROUGH TO BASEMENT AND SOAP DISPENSER WON'T ALWAYS OPEN. Inspected and tested. Found the hub Venturi is broke off. Needs a new venturi, hub nut, pump connector and soap dispenser. The venturi is NLA. Dana can you see if you can find this part and reschedule the customer if you can. Part number WD18X10009. I ordered the other 3 parts because Sundberg had them. If you find the part, Im going to need 2 hours on my return trip because this dishwasher is going to be a pain to pull out. ; ordrd 1 WD12X10061 (Hub nut) and 1 WD18X10010 (Pump connector) and 1 WD12X10163 (Soap dispenser), states that autho needed"

We serviced a

GE REFRIGERATOR

Model GSH22JFZBBB

Near Eden Prairie, MN 55347

Nate

Job Details: 01/14/2022

"Not cooling in fridge side. Found the evap frosted over pretty bad. Confirmed heater and bimetal are good, in forced defrost. Door must have been left open allowing moisture in. Fans and compressor running well. Showed customer $10 tool that sprays salt water in water dispenser to get ice blockage out of dispenser. ; schdld next appmnt for 1/19 WED !"

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV50K8600EV/A3

Near Chaska, MN 55318

Nate

Job Details: 01/14/2022

"Dryer rumbling. Had a bad roller. Replaced, vacuumed out, runs great now.; used 1 4581EL2002h (ROLLER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Andover, MN 55304

Matt

Job Details: 01/14/2022

"Customer complaint is, ICE MAKER IS NOT PRODUCING ICE. Inspected and tested. Found the thermistor on the ice maker was bad. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."

We serviced a

DACOR RANGE- GAS

Model EGR30S06SCH

Near Minneapolis, MN 55436

Phillip

Job Details: 01/14/2022

Found on arrival the to range burners keep trying to ignite even after being lit. We cleaned the igniter still had the same issue. Needs spark igniter. Also customer states has smell when using oven. Found the bake igniter was week. Replace igniter and light fast and had no gas smell. Customer stated lights in oven are flickering. Needs new control relay board. De81-03926a spark module De81-08587a control Dana ordered these parts ; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS

Near Eden Prairie, MN 55347

Phillip

Job Details: 01/14/2022

Got to site and fridge wasnt cooling at all. The compressor was not running. We tested compressor and tested good. The red light of inverter board was flashing 5 time saying wasnt enough voltage. Did more recommend test and all leads go back to inverter board. UNABLE TO LOCATE PART PLEASE FIND PART AND CALL CUSTOMER TO GIVE QUOTE. DA41-00614F; states that autho needed

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VS0

Near Minneapolis, MN 55408

Nate

Job Details: 01/14/2022

"Not cooling. Watched evaporator for 20. Frosted over perfect, fans running, compressor running. Works greats nothing to fix."

We serviced a

GE REFRIGERATOR

Model GTS16DTHMRBB

Near Otsego, MN 55330

Matt

Job Details: 01/14/2022

"Customer complaint is, MAKING LOTS OF NOISE AND IF YOU CLOSE FREEZER DOOR HARD IT STOPS. THIS IS INTERMITTENT. Inspected and tested. Found the evaporator fan motor is failing and making a squealing noise. Quoted customer $210. to install new motor. Customer approved repairs. Part on order. ; ordrd 1 WR60X28783 (Evaporator fan motor)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF30KMEDBSG/AA

Near Eden Prairie, MN 55347

Phillip

Job Details: 01/14/2022

We replaced everything with the kit. Everything is working properly. Also replace ice bucket and it took care of the noise the customer had concerns about

We serviced a

GE MICROWAVE

Model PSB9120SF5SS

Near Chaska, MN 55318

Phillip

Job Details: 01/14/2022

Replaced magnetron and is now heating great. No noise or other issue.

We serviced a

KENMORE MICROWAVE

Model 79080363310

Near Mound, MN 55364

Phillip

Job Details: 01/14/2022

"On site nothing was working. Fuse was blown. Tested with save jumper and found it was because of the door switches. Replaced all 3 switches and hold assembly and fuse. Now everything is working great we did advise customer to stop the microwave or let it complete before opening door. ; used 1 5304509457 (SWITCH HOLDER), 3 MICRO7 (3/16' MICROSWITCH), and 1 MICRO2 (20 AMP FUSE) from stock"

We serviced a

GE REFRIGERATOR

Model PSCS3RGXAFSS

Near Eden Prairie, MN 55346

Nate

Job Details: 01/14/2022

Water not dispensing. Found a frozen water line. GE says dispenser heater kit cant be used on this fridge because its AC. Showed customer keeping light on by dispenser to keep it warmer. Steamed out water line. Dispenses great now.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Wayzata, MN 55391

Nate

Job Details: 01/14/2022

Dishwasher is dead. Totally dead. Tested power at junction box and zero volts AC are coming to box. Its hardwired. Checked breaker box. No tripped breakers. Flipped switch for line that goes to dishwasher. Still dead. Told customer they will need to have an electrician come out to fix the breaker box.

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD75HEFW0

Near Albertville, MN 55301

Matt

Job Details: 01/14/2022

"Customer complaint is, NO HEAT, TUMBLES OK. Inspected and tested. Found the thermal fuse was blown. Quoted customer to install new fuse. Customer approved repairs. Installed new fuse and tested. Dryer is now heating, but cycling on the hot side at 240F. Airflow on outside of house is 15mph. Customer is having someone come out and clean their vent. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

LG DISHWASHER

Model LDF7774STCX

Near Excelsior, MN 55331

Phillip

Job Details: 01/13/2022

Replaced heater and Put in the small elbow hose. Now its not leaking and everything is working properly.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA

Near Minneapolis, MN 55446

Phillip

Job Details: 01/13/2022

Got to site replaced water valve and everything is working great. No leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5CHQXKQ02

Near Minneapolis, MN 55429

Seth

Job Details: 01/13/2022

Fridge is not cooling. Upon arrival and inspection I found both cavities were way warmer than they should be. I pulled evaporator cover off and found no frost. Customer notes that the compressor runs nonstop and then shuts off and he feels the Yoder loop is physically hot to the touch. After machine cools down a kicks back on and runs constant. This unit has a failed sealed system; saved tckt

We serviced a

MAGIC CHEF REFRIGERATOR

Model HMDR1000WE

Near Albertville, MN 55301

Seth

Job Details: 01/13/2022

Refrigerator not freezing. I found the fridge was located in the garage and it has not had a cold-weather kit installed or it is not a cold-weather unit. No repair possible or educated customer.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Monticello, MN 55362

Seth

Job Details: 01/13/2022

Not cooling water dripping into FF cavity. Freezer temperatures were between 29 and 31?F fridge was in the mid to high 50s. I emptied the freezer and checked the frost pattern on the evaporator and found that less than 50% of it had any frost. The sound system has failed.

We serviced a

LG REFRIGERATOR

Model LSXS26326S/02

Near Big Lake, MN 55309

Seth

Job Details: 01/13/2022

"Not cooling, they had sealed system, advise customer call back into Lowes with a suggestion I would company to do his sealed system."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model LA9300XTW

Near St. Cloud, MN 56301

Seth

Job Details: 01/13/2022

"Failed lid switch and hot water valve solenoid. I replaced the, and tested the washer. It is now fixed. The sink is backing up causing siphoning back into the washer. The customer was notified.; used 1 285805 (VALVE), and 1 3949247V (LID SWITCH) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model 596.6931301

Near Ramsey, MN 55303

Matt

Job Details: 01/13/2022

"Customer complaint is, fridge smells like a chemical smell- cleaned out fridge & didnt find the issues. Inspected refrigerator and didnt find any issues with it. I dont smell anything goofy. Customer said it was really bad, but after cleaning out freezer it smells a lot better. I think there must have been some food causing the smell. Refrigerator smells normal is operating great."

We serviced a

LG DRYER- GAS

Model DLGX2502V

Near Ramsey, MN 55303

Matt

Job Details: 01/13/2022

"Customer complaint is, SQUEAKING. Inspected and tested. Found the right rear roller is falling off. Quoted customer . to install 2 new rear rollers. Customer approved repairs. Installed 2 rear rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM2

Near Otsego, MN 55330

Matt

Job Details: 01/13/2022

"Customer complaint is, Plastic wheels are falling off LOWER RACK. Inspected and found all 4 lower rack wheels have fallen off. Parts on order. ; ordrd 4 W10195416V (Lower rack wheels)s"

We serviced a

SAMSUNG DRYER- GAS

Model DV400GWHDWR/AA

Near Plymouth, MN 55441

Phillip

Job Details: 01/13/2022

When we started the machine we could hear the motor trying to run. I disassembled the front of dry and found the blower wouldnt spin once that was disassembled I found a sock stuck in the blower holding up the blower wheel. Once removed everything was spinning freely. Reassembled the dryer and now is spinning good and drying like it should.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Minneapolis, MN 55417

Nate

Job Details: 01/13/2022

"Dishwasher leaking pretty bad from sump assembly. Needs new sump assembly. WPW10671941. Quoted for it, customer will take some time to think about it and let us know if they want to do the repair."

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD87HEDW1

Near Eagan, MN 55123

Nate

Job Details: 01/13/2022

"Running loud. Replaced bad rollers, pully and belt. Runs and heats great now.; used 1 4392067 () from stock"

We serviced a

SAMSUNG WASHER TOP LOAD

Model WA422PRHDWR/AA

Near Apple Valley, MN 55124

Nate

Job Details: 01/13/2022

"This has a new issue now. This should not be a redo. The tub is cracked now. It is leaking bad from a crack in the tub. Please submit as a new job.Also, cant find tub DC90-09339A. Please submit to AHS.; O-emld tckt"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Monticello, MN 55362

Matt

Job Details: 01/13/2022

"Customer complaint is, Dead. Inspected and tested. Found the UI control board has failed. Quoted customer to install new board. Customer doesnt no yet if they want to fix it. They will call us if they want us to order the part. Part number WD21X23462."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MEDB880BW0

Near Minneapolis, MN 55447

Matt

Job Details: 01/13/2022

"Customer complaint is, NO HEAT. Inspected and tested. Found the heating element has failed. Quoted customer $235. to install new element. Customer approved repairs. Installed new heating element and tested. Dryer is heating great. Dryer is now fixed. I advised customer that they need to address the vent in the back because its falling off and theres nothing to attach it to, its recessed into the wall. ; used 1 WP8544771 (LONG ELEMENT) from stock"

We serviced a

GE WASHER TOP LOAD

Model GTW330ASK2WW

Near Apple Valley, MN 55124

Nate

Job Details: 01/13/2022

"Not spinning out clothes. Gearcase is leaking a lot of oil. Needs new gearcase and belt. WH38X27335, WH01X24697 (belt), and agitator assembly WH43X26845. DW can you please submit for Autho?; O-emld tckt"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA

Near Burnsville, MN 55306

Nate

Job Details: 01/13/2022

Icemaker needs service kit. Installed service kit. Works great now.

We serviced a

KENMORE RANGE- GAS

Model 79070603013

Near Burnsville, MN 55306

Nate

Job Details: 01/13/2022

"Not heating in the oven and the rear right burner doesnt ignite. Cleaned the burner, now it ignites great. Replaced a bad ignitor, bakes great now.; used 1 5303935066 (FLAT IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBB00

Near Rockford, MN 55373

Seth

Job Details: 01/13/2022

"Customer complains that there is a leak. Upon arrival and inspection I found the 5/16 hose that goes to the filter head was cracked. I replaced this line with stock line. The fridge no longer leaks. there is extensive damage to the flooring in two rooms from this leak. It also looks like it transferred into the basement. Customer is working with her homeowners insurance and has an active claim for this damage. I left the failed part on site per her request.; used 1 FITTING4 (5/16' JG FITTING), and 4 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brooklyn Park, MN 55443

Matt

Job Details: 01/13/2022

"Customer complaint is, WONT DRAIN. Inspected and tested. Found the drain hose underneath the sink is plugged were it hooks up to a black rubber hose and is reduced down in size. Cleaned out plugged hose and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed. Recommended customer replace rubber hose underneath sink."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model wtw7300dw0

Near Minneapolis, MN 55417

Phillip

Job Details: 01/13/2022

On site was giving two lid lock errors. Tested from wires and from one to four wasnt reading correctly. Replaced lid lock and started cycle. Went through cycle and diagnostic mode without error.

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN1WW

Near Hopkins, MN 55343

Phillip

Job Details: 01/13/2022

Put new control and reprogramed unit to correct type for model. Also replaced belt. Tested unit to see if it had the original complaint. Tested out fine unit wasnt walking in spin mode.

We serviced a

WHIRLPOOL DRYER- GAS

Model n/a

Near Albertville, MN 55301

Matt

Job Details: 01/12/2022

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Minneapolis, MN 55410

Nate

Job Details: 01/12/2022

"Not making ice. Optics board was bad. Replaced, cycled, red light goes solid when flap on left side is closed now. Works great.; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock"

We serviced a

LG MICROWAVE

Model LMV1680WW

Near Minneapolis, MN 55417

Phillip

Job Details: 01/12/2022

Came out turn table wasnt turning and wasnt heating. Found out the door switch on top was burned out. Replaced the top switch and everything is working well. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock

We serviced a

KENMORE WASHER TOP LOAD

Model 110.242923

Near Saint Michael, MN 55376

Matt

Job Details: 01/12/2022

"Customer complaint is, FILLS AND WASHED A LOAD BUT WOULDN'T DRAIN AND NOW FULL OF WATER AND WON'T START, JUST HUMS. Inspected and tested. Found the drain pump was seized up. Drained water from tub and removed drain pump. Found a sock in it. Removed sock and tested. Washer is now working great. Washer is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FVSS2

Near Minneapolis, MN 55417

Nate

Job Details: 01/12/2022

"Leaking from Diverter area, needed a new sump assembly. Replaced, along with spray arm. Works great now."

We serviced a

FRIGIDAIRE DRYER- GAS

Model FFRG1001PW0

Near Otsego, MN 55374

Matt

Job Details: 01/12/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the thermal fuse has blown. Quoted customer to install new fuse. Customer approved repairs. Installed new thermal fuse and tested. Dryer is heating great and cycling between 220F and 115F. Dryer is now fixed. ; used 1 137539200 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVQ01

Near Minneapolis, MN 55417

Nate

Job Details: 01/12/2022

"Leaking water, not dispensing, tank in fresh food has a leak. Ordered new water line/tank. Icemaker not making ice. Found a bad optics board. Cycled Icemaker and it filled with water when I bypassed board. Water dispenser not dispensing water even though they have a new filter. May need to steam out water line when I come back. ; used 1 W10757851G (ICEMAKER OPTIC BOARD) from stock, ordrd 1 WPW10276792 (Water tank)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS01

Near Saint Paul, MN 55122

Nate

Job Details: 01/12/2022

"Replaced bad water valve and Icemaker, cycled it, made ice, works great now. Book keeper for owner will call our office to make payment.; used 1 W10884390 (ICEMAKER) from stock"

We serviced a

GE MICROWAVE

Model JTP86S0H6SS

Near Minneapolis, MN 55410

Phillip

Job Details: 01/12/2022

Replace magnetron. Tested and heating well and no noise.

We serviced a

LG DRYER- GAS

Model DLG5988W

Near Edina, MN 55436

Phillip

Job Details: 01/12/2022

Got to unit. The dryer wasnt heating up again. Blew high limit thermostat. Replaced 6931EL3003dThe air flow outside was around 18 mph. We found some old lint inside the duct on the dryer. Removed the lint and now airflow went up; used 1 6931EL3003D (THERMAL FUSE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF4

Near Eden Prairie, MN 55344

Phillip

Job Details: 01/12/2022

EC SY EF. Replaced evap fan in freezer. Started to work right away after replaced. Also was quoted for the ice maker kit from Jared and wanted replaced. Put new ice maker kit in and everything seemed to be in good working order.

We serviced a

GE WASHER TOP LOAD

Model Wpre6100g0wt

Near Minneapolis, MN 55437

Nate

Job Details: 01/12/2022

"Washer isnt responding when you press start button and screen glitches. Removed control and pressing directly onto the control board start button it still doesnt start. Also, transmission is grinding and doesnt always spin out. Quoted customer for new board, and for new board and transmission. 16 year old washer, they will buy a new one."

We serviced a

GE MICROWAVE

Model JVM1441SH001

Near Minnetonka, MN 55343

Nate

Job Details: 01/12/2022

Microwave is dead. Replaced the tco above the main cavity and it works great now.; used 1 THERMAL () from stock

We serviced a

GE MICROWAVE

Model PT970SR3SS

Near Andover, MN 55304

Matt

Job Details: 01/12/2022

"Customer complaint is, NO HEAT & TURNTABLE WONT SPIN. Inspected and tested. Found a door switch was bad. Installed new door switch and tested. Now its heating but the turntable turns on when you open the door. Customer said its been doing that for years. Everything else is working great. The relay on the board is sticking. Customer is just going to use it as is instead of replacing the board. Microwave is now fixed. ; used 1 MICRO7 (3/16' MICROSWITCH) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM1

Near Chaska, MN 55318

Phillip

Job Details: 01/12/2022

Control panel(display) W10811151 Was getting power to unit and control board. Did recommend test for control panel and board test. Found out the control board tested good but the panel is no longer good.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF50K7500AW/A2

Near Minnetrista, MN 55364

Phillip

Job Details: 01/12/2022

Went into diagnostic mode stopped working gave a 3c2 error code. Motor was spinning also test from board and was getting proper reading. so tested and replaced hall sensor. Went through diagnostic again and no error codes popped up.

We serviced a

KENMORE DISHWASHER

Model 6.65137E+11

Near Champlin, MN 55316

Seth

Job Details: 01/12/2022

Customer complained that unit two years ago did not dissolve soap or pump well. Upon arrival and inspection I spoke with the customer and the unit has been sitting empty for two years. I pulled the inspection panel and tested it and filled with water but the circulation pump doesnt move at all. I quoted a pump and spoke with customer.

We serviced a

LG WASHER TOP LOAD

Model WT7200CW

Near Blaine, MN 55434

Seth

Job Details: 01/12/2022

Not advancing after it senses. Upon arrival and inspection I found unit work first time I tested it. It does take a long time to transition between spinning and agitating and the gear set sound very loose. I checked ahead no errors stored. I watched multiple wash settings and could not make it fail. I quoted actuator and shifter and gear set they will let us know if they want to move forward with the repair

We serviced a

FRIGIDAIRE RANGE- GAS

Model FFGF3047LSJ

Near Minneapolis, MN 55422

Seth

Job Details: 01/12/2022

Not heating/preheats intermittently. Failed ignitor was found. I replaced it and tested the oven. It is now fixed.; used 1 5303935066 (FLAT IGNITER) from stock

We serviced a

FRIGIDAIRE MICROWAVE

Model FFMV164LSA

Near Minneapolis, MN 55426

Seth

Job Details: 01/12/2022

Customers complaint with microwave as she was changing the bulbs LED she heard a pop and it stopped working. Upon arrival and inspection I found power all the way to the main control board but no response from the user interface or board. Parts on order.; ordrd 1 5304477390 (Board)

We serviced a

GE WALL OVEN- ELECT

Model N/A

Near Minneapolis, MN 55426

Seth

Job Details: 01/12/2022

Not regulating temperature. Unit temp runs away until its turned off. No Id tag its damaged. Please send into authorizations.; saved tckt

We serviced a

GE DRYER- ELECTRIC

Model GTD33EASK0WW

Near Minnetonka, MN 55305

Seth

Job Details: 01/12/2022

"Customer complains the dryer does not work. Upon arrival and inspection the customer told me direct septation was that it would be replaced. Customer just moved into the home in the dryer did not work and was noted as inspector as failing before they took possession of home. The dryer is in poor shape it would need the following parts WE03X25277 - console, WE4M416 - push switch, WE04X25280 - timer, WE04X25194 - tco is blown as well; schdld next appmnt for 1/19 WED !"

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.950814

Near Anoka, MN 55303

Matt

Job Details: 01/12/2022

"Customer complaint is, HAS POWER AND WILL NOT START. Inspected and tested. Found the motor relay on the board is fried. Board is NLA. Quoted customer to install new relay on the board, but I cant find one that works. Looks like Im going to get my stock one on the 18th. Customer is probably going to just replace the dryer, but if they call back, we will need to schedule them for after I receive the part.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Maple Grove, MN 55311

Seth

Job Details: 01/12/2022

I replaced the ice maker. The fridge is now fixed.

We serviced a

KENMORE RANGE- GAS

Model 79073233311

Near Buffalo, MN 55313

Seth

Job Details: 01/12/2022

Oven was torn apart by the home owner before pictures were taken. Bad board assy not sending voltage to the ignitor. I quoted via blue book. Customer will call if they want to fix ; ordrd 1 316455430 (Board) and 1 316354402 (Overlay)

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model LEQ9508PW1

Near Elk River, MN 55330

Matt

Job Details: 01/12/2022

"Customer complaint is, NOT COMING ON- SPINS DIAL & PRESS START BUTTON & WONT START. Inspected and tested. Found the thermal fuse has failed. Installed new thermal fuse and tested. Dryer is heating great and cycling between 210F and 105F. Dryer is now fixed. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

GE MICROWAVE

Model JVM1871SK03

Near Otsego, MN 55330

Matt

Job Details: 01/12/2022

"Customer complaint is, MAKES NOISE DURING USE. Inspected and tested. Found the magnetron has failed. Quoted customer $260. to install new magnetron. Customer approved repairs. Installed new magnetron and tested. Microwave is now fixed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Wayzata, MN 55391

Phillip

Job Details: 01/12/2022

Replaced freezer evap fan. Had to defrost evap because of frost build up. Tested defrost heater it is working properly. If issue happens again will need control board.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV45K6200EZ/A3 01

Near Saint Michael, MN 55376

Matt

Job Details: 01/11/2022

"Customer complaint is, MAKING LOTS OF NOISE, LIKE A GRINDING AND SQUEAKING NOISE. Inspected and tested. Found the left rear roller has failed. Installed 2 new rear rollers and tested. Dryer sounds great. Dryer is now fixed. ; used 2 4581EL2002h (ROLLER) from stock"

We serviced a

LG WASHER FRONT LOA

Model n/a

Near Chaska, MN 55318

Phillip

Job Details: 01/11/2022

We serviced a

KENMORE MICROWAVE

Model 790.8033331

Near Rogers, MN 55374

Matt

Job Details: 01/11/2022

"Customer complaint is, NO POWER. Inspected and tested. Found the fuse was blown because the door switch holder is wore out. Quoted customer to install new switch holder, 3 switches and a fuse. Customer approved repairs. Installed new switch holder, switches and fuse. Tested microwave and its working great. Microwave is now fixed. ; used 3 MICRO7 (3/16' MICROSWITCH), 1 MICRO2 (20 AMP FUSE), and 1 5304509457 (SWITCH HOLDER) from stock"

We serviced a

LG DRYER- ELECTRIC

Model DLEX5680W

Near Eagan, MN 55123

Nate

Job Details: 01/11/2022

"Dryer not running. Had a blown high limit blower fuse. Replaced, runs great. Customer will have vent cleaned. 21 mph airflow behind dryer. 2.5 mph outside; used 1 WP35001087 (THERMAL FUSE) from stock"

We serviced a

DANBY DRYER- ELECTRIC

Model VD24001W

Near Rosemount, MN 55068

Nate

Job Details: 01/11/2022

"Replaced bad heater, dryer heats great now. Can someone from the office call to collect the payment, since I cant reach the office? Then change the job to complete?; saved tckt"

We serviced a

BOSCH DISHWASHER

Model SHE68R52UC/63

Near Champlin, MN 55316

Seth

Job Details: 01/11/2022

Customers complaint with dishwasher as it will not drain. Upon arrival and inspection I found the dishwasher pump made the right noises but did not drain. Theres about a 10 foot addition to the drain line as it sits in an L across from the sink. I took some apart pulled machine out and cleaned and cleared all hoses. I found a barley type buildup that caused unit not to drain. I reinstalled unit customer reinstalled the electrical as it is custom. I tested by running a rinse cycle and it completed perfectly.

We serviced a

GE RANGE- GAS

Model JGBP33BEL4BB

Near Minneapolis, MN 55422

Seth

Job Details: 01/11/2022

Yellow tipping. Upon arrival and inspection I turned on the gas and plugged in the stove and tested the burners and it was no longer yellow tipping. I had a conversation with the customer and found out they like to use a humidifier from time to time. Theyre all star seven cat litter boxes next to the furnace. Its obvious that the unit was burning a household pollutant of one kind or another my speculation is that it had to do with methane or minerals in the air from the humidifier. The Range is working as designed.

We serviced a

BOSCH DISHWASHER

Model SHXM63WS5N/10

Near Minneapolis, MN 55416

Seth

Job Details: 01/11/2022

Customers complaint is it does not dry dishes. Also when she puts rinse aid in the machine it just comes out instantly. Upon arrival and inspection I found the dispenser had failed. I pulled the door apart to replace the dispenser and found Molex connectors disconnected in the door. I replaced the dispenser and put the wire connectors in the proper places. When I reinstalled the unit now gets an E 19 error which is consistent with her complaint of not drying. I spoke with the customer and noted that her countertop lifted to accommodate the dishwasher and it fits in such a way that I am not comfortable with removing it. I asked her to have it pulled out and I made accessible on my return so I could do the repairs. Unit needs a heat pump in a main control board I worked with Jared to double check these parts were necessary..; saved tckt

We serviced a

LG WASHER TOP LOAD

Model WT4870CW

Near Plymouth, MN 55447

Seth

Job Details: 01/11/2022

"Drain pump runs constantly, sounds like stuck relay on board I was not able to see it fail. I tested it , and it worked perfectly. Part needed if the unit re-offends. EBR75795702 - relay board"

We serviced a

UNKNOWN GARBAGE DISPOSAL

Model GET ME

Near Minneapolis, MN 55447

Seth

Job Details: 01/11/2022

I replaced the disposer as the old one had failed it was cracked. I tested it and its working as designed; used 1 gfc525n (DISPOSAL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ

Near Plymouth, MN 55446

Seth

Job Details: 01/11/2022

Customer complains they shut off the breaker to the kitchen to do some electrical work when they powered it back up the dispenser stopped working both ice and water. I spoke with John from lowes because the machine was not properly powered down and this damage was caused to negligence they will not cover repairs. I notified customer per John at Lowes no repair was completed.

We serviced a

GE DISHWASHER

Model ZBD0710K03SS

Near Maple Grove, MN 55369

Seth

Job Details: 01/11/2022

"Dishwasher leaks because the door is bent. See pics for details the LH side is worse than the RH but both sides are leaking. Per Krista at WHE Robin says door assy its a not covered item. Some of the parts are available some areJason."

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model WTW5600XW2

Near Rogers, MN 55374

Matt

Job Details: 01/11/2022

"Customer complaint is, LEAKS AT BOTTOM. Inspected and tested washer in diagnostics and everything was working great and not leaking. Customer started a load and it ran for over 30 minutes while I was working on the microwave and it never leaked. Washer is operating normal for me and not leaking."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM3

Near Minneapolis, MN 55443

Matt

Job Details: 01/11/2022

"Customer complaint is, NOT DRAINING WELL. Inspected and tested. Found the garbage disposal plug was still in. Removed plug and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

KENMORE DRYER- ELECTRIC

Model 110.870816

Near Andover, MN 55304

Matt

Job Details: 01/11/2022

"Customer complaint is, making noise. Inspected and tested. Found the idler pulley has failed. Quoted customer to install new repair kit. Customer approved repairs. Installed new dryer repair kit and tested. Dryer sounds great. Dryer is now fixed. ; used 1 4392067 () from stock"

We serviced a

SAMSUNG DRYER- GAS

Model DVG50T5300C/A3

Near Ramsey, MN 55303

Matt

Job Details: 01/11/2022

"Customer complaint is, 2ND OPINION-TAKES LONG TIME TO GET CLOTHES DRY, UP TO 5 HRS. IS MAKING A WEIRD NOISE. Inspected and tested. Found the airflow on outside of house is only 4mph and back of dryer its only 17mph. I found the lint filter was plugged solid and the filter blower housing was plugged. Cleaned out filter and blower housing and now airflow is 29mph on the back of the dryer. Dryer is heating great and cycling between 230F and 105F. Noise is just vibration noise. Dryer is now fixed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GLHS68EJSB0

Near Minneapolis, MN 55431

Nate

Job Details: 01/11/2022

"Icemaker dead. Replaced the icemaker and cycled it and it filled perfectly with water. Solinoid for crushed/cubed option is dead. Quoted for that, customer just opted for icemaker part of repair."

We serviced a

GE DISHWASHER

Model PDT825SSJ0SS

Near Otsego, MN 55330

Matt

Job Details: 01/11/2022

"Customer complaint is, WONT DRAIN AGAIN & NOW ITS ALSO LEAKING. Inspected and tested. Found the air gap was plugged again. Cleaned out and tested. Dishwasher is draining great now. Dishwasher never leaked for me. I think it was probably related to the not draining issue. Dishwasher is now fixed."

We serviced a

GE WASHER TOP LOAD

Model GTW335ASN1WW

Near Hopkins, MN 55343

Phillip

Job Details: 01/11/2022

The customer said the washer would not drain and then was banging and walking. Today the customer said she got to drain but its still walking and banging. The wash tub is suspended by 4 rods so its normal to move around freely. Everything is attached as it should be. I ran it on a spin empty and it was normal. I put 4 towels in and the washer and on the spin cycle the washer started to bang right away. The 4 towels were clumped to one side. The out of balance codes are saved in the history. I found that older models needs a update to the control for this reason. I ordering the belt and control board. Error codes 26 and 31.; ordrd 1 WH22X32357 (Control board) and 1 WH01X27538 (Belt)

We serviced a

AMANA REFRIGERATOR

Model ARS2661BS

Near Minneapolis, MN 55419

Phillip

Job Details: 01/11/2022

The complaint is the fridge wont dispense water or make ice. The filter is missing. I advised the customer that the filter is a switch and needs to be installed. I showed them where to get one. I installed my bypass plug and everything works. The water is slow but that would be a plumbing issue.

We serviced a

AMANA DISHWASHER

Model ADW862EAS

Near Minneapolis, MN 55419

Phillip

Job Details: 01/11/2022

The customer said the door falls to the floor and the dishes do t get clean. The door I opens normal operation. The 2 door springs are not broken. I removed the sump filter and lower spray arm. I cleaned it all up and put it back in. Originally the spray arm would not turn freely. Its good now. No more issues found.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1100RHC2

Near Minneapolis, MN 55407

Phillip

Job Details: 01/11/2022

The customer said the dishwasher would not drain all the water out. I pushed cancel and it started to drain. I let drain completely then put the spray arm and filter back in. I started the dishwasher and drain 3 times. No issues found.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB1050REC1

Near Minneapolis, MN 55416

Phillip

Job Details: 01/11/2022

The customer said the display will get stuck. I found the black supply wire was shorted in the plug. I repaired the wire. I ran a normal cycle and everything sounds good and is working normally.

We serviced a

KITCHENAID DISHWASHER

Model KUDU03STSS2

Near Eagan, MN 55123

Nate

Job Details: 01/10/2022

Dishwasher has broken linkage. Replaced both. Works great now.; used 1 8194001 (LINKAGE KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Saint Michael, MN 55376

Seth

Job Details: 01/10/2022

I installed a new spray arm it clicked right in. I cleaned some plastic off the heater. The dishwasher is now fixed