Service History 29 - Omega Force Appliance Repair

We serviced a

GE DRYER- GAS

Model GTD72GBPN0DG

Near Sartell, MN 56377

Seth

Job Details: 07/07/2022

"Loud during tumble. I found a rock in the bearing causing the noise, I removed it. The dryer quieted right down after it was removed. It is now fixed."

We serviced a

KITCHENAID DISHWASHER

Model KUDS25SHBS1

Near Richmond, MN 56368

Seth

Job Details: 07/07/2022

"Led display loose, dishwasher does not run. This unit would need a complete user interface with touchpad and a control board to complete repairs. I also found an active leak underneath the unit as well. I didnt even address the leak as the total was already higher than the customer wanted to spend. I Spoke with customer they are not willing to invest heavily into this machine that is obsolete. No quick repairs were possible they will replace the unit."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DVE45R6100C/A3

Near Waite Park, MN 56387

Seth

Job Details: 07/06/2022

The pet hospital employees complain the dryer shuts off prematurely. Upon arrival at inspection I found a stacked Samsung electric dryer and a very tight commercial environment. This dryer is the wrong product for this application. The unit heated momentarily but stopped heating seconds after it started. I watched and listen to the unit and it is very loud. The rollers and idler are also failing. When I went to look up this unit the rollers are now old is sold with the bulkhead assemblies. This unit would require two guys to unstack and there would be no room to work on it on site.

We serviced a

AMANA WASHER TOP LOAD

Model NTW4705EW0

Near Sauk Rapids, MN 56379

Seth

Job Details: 07/06/2022

Oil smears on basket and clothes. The top seal on the gear box is leaking oil. I quoted replacement via bluebook.

We serviced a

SAMSUNG REFRIGERATOR

Model RF24R7201SR/AA

Near Burnsville, MN 55337

Delton

Job Details: 07/06/2022

"Refrigerator itself is good and not leaking. Found that the water line to refrigerator was leaking at the connection. Cut out bad connection and added new connection. Attached to fridge, tested and no leaks. Refrigerator is working good.; pckd up 1 Pt25 (Ice maker waterline kit)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Lakeville, MN 55044

Delton

Job Details: 07/06/2022

Customer did not have refrigerator defrosted. Also he was saying several other companies in past pulled off cover and defrosted it with steamer and never actually fixed the issue. I doubled checked evaporator cover and styrofoam is all cracked. Need to order new evaporator cover.Also this has the ice maker frosting up issue to where i cant pull out ice bucket. evaporator cover part#da97-12608 ice maker kit parts.Schedule 2 hours for repair.; saved tckt

We serviced a

SAMSUNG RANGE- GAS

Model NX58H9500WS

Near Chanhassen, MN 55317

Phillip

Job Details: 07/06/2022

"I ran the oven and all the burners. No issues found and everything on the range is working as they should. I was able to smell the order in question. The range is not producing the off order. I believe the order is from some stating the customer was recently doing in the garage. I advised the customer to clean the bottom the microwave, clean the burner caps with knot hot water and let the oven bake at 400 for an hour or so. The smell should go away with time. Nothing to worry about."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Minneapolis, MN 55444

Matt

Job Details: 07/06/2022

"Customer complaint is, JUST STOPPED WORKING. Inspected and tested. Dishwasher is dead, but has 120 to the board. I removed power to the dishwasher and the turned it back on and it started working. Everything worked perfectly in test mode. Needs a new UI board. Installed new UI supplied by warranty. Tested and dishwasher is working great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model NOTAVAILABLE

Near Chanhassen, MN 55317

Phillip

Job Details: 07/06/2022

I could not find the model tag. Both sides are cooling but not getting to temp. The compressor is slightly above room temp and the discharge lines is room temp. The customer said its been slowly getting worse but has gotten slightly better and the compressor is running a lot. From what I found it has a sealed system issue. I referred the customer to GE factory service. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

GE REFRIGERATOR

Model GFE26JSMAFSS

Near Dayton, MN 55327

Matt

Job Details: 07/06/2022

"Customer complaint is, NOT COOLING / NO COOL, THE REFRIGERATOR NOT COOLING ENOUGH AND THE DEFROST ALSO SEEMS NOT FUNCTIONING. Inspected and tested. FF compartment was at 52F and freezer was -12. There was heavy frost around the ice box vents and the left side of the freezer. Everything tested good in test mode. Its possible the damper is failing, but was working perfectly in test mode. I advised customer to watch it and if it continues to frost up that we should probably replace the damper assembly, part number WR60X27396. If customer calls back, can you quote them replacing the damper assembly and order it before we go back."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBSR/AA

Near Eden Prairie, MN 55347

Phillip

Job Details: 07/06/2022

"The fresh food cover was building up with frost. I defrosted the evaporator and replaced the defrost sensor. Installed the drain kit and the extra loop heater. I verified the heaters come on before and after the repair. ; used 1 DA82-01415A (DRAIN KIT), 1 DA32-10104N (TEMP SENSOR), and 1 SH502 (HEATER) from stock"

We serviced a

GE RANGE- ELECTRIC

Model JB860SJASS

Near St. Louis Park, MN 55426

Phillip

Job Details: 07/06/2022

I verified the front right inner burner was not working. I found the burner was defective. The customer was sent a new burner. I replaced the front right 12 burner wb30t10130. All the burners are working good now.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SG/AA

Near Hopkins, MN 55305

Nate

Job Details: 07/06/2022

"Not dispensing water. Verified its sending water to upper hinge area of door but the valve in the door isnt sending out water DA62-04027A. Thats the valve part number. Its either that or the main PCB DA94-03757A. Also, freezer and fresh food warm, and sealed system leaking neon green fluid. No frost in freezer. Customer will let us know if they want to do the valve and or main PCB."

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV422EWHDWR/AA

Near Osseo, MN 55311

Phillip

Job Details: 07/06/2022

I found the dryer belt had fallen out ; used 1 DE634A (PULLEY) from stock

We serviced a

GE REFRIGERATOR

Model PSHS6RGXCDSS

Near Osseo, MN 55311

Phillip

Job Details: 07/06/2022

The unit makes ice and dispenses ice it just does not dispense water out the door. I found the water line in the door is frozen. I thawed out the line and quoted the customer for the heater kit. At this time they do not want the heater. The freezer was set to minus 5 degrees. I set the freezer temp to 0.

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model GMC305PRS00

Near Maple Grove, MN 55311

Phillip

Job Details: 07/06/2022

The microwave light was out. The customer said the error code happened 3 weeks ago. They reset the breaker and it has not come back. I replaced the microwave light bulb.

We serviced a

AMANA DISHWASHER

Model ADB1200AWS

Near Minneapolis, MN 55408

Nate

Job Details: 07/06/2022

"Door latch and latch handle are broken. Needs both. Also, wasnt draining great the last time they used it. Ordered pump and quoted for the pump replacement which I can verify once the new latch is in. May not need the pump. ; ordrd 1 WP6-917641 (Drain pump) and 1 W10862259 (Latch black) and 1 WPW10275768 (Latch)"

We serviced a

WHIRLPOOL WASHER FRONT LOA

Model WFW8500SR00

Near Roseville, MN 55113

Nate

Job Details: 07/06/2022

Replaced bad board with a good one. Runs great now.

We serviced a

MIELE DISHWASHER

Model n/a

Near Saint Paul, MN 55105

Nate

Job Details: 07/06/2022

Installed new dishwasher. Runs great. Showed customer how kick plate doesnt quite fit due to the low clearance of the counter over the dishwasher. Door catches on kick plate.

We serviced a

GE WASHER FRONT LOA

Model GFW650SSN1WW

Near Elk River, MN 55330

Matt

Job Details: 07/06/2022

Needs INVERTER. Installed new inverter board and tested. Washer is working great. Washer is now fixed.

We serviced a

WHIRLPOOL WALL OVEN- ELECT

Model WOS51EC0AS00

Near Saint Michael, MN 55376

Matt

Job Details: 07/06/2022

"Customer complaint is, DID SELF CLEAN, UNLOCKED WAS OK FOR A MINUTE OPENED DOOR THEN DEAD. Inspected and tested. Found the thermal fuse had blown. Installed new thermal fuse and tested. Oven is working great. Oven is now fixed. ; used 1 WPW10545255 (THERMAL FUSE) from stock"

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/20

Near Rosemount, MN 55068

Delton

Job Details: 07/06/2022

Took out old dishwasher and installed new dishwasher. Had to add granite mounting bracket. Tested and dishwasher is running and working good.; used 1 W10426979 (MOUNTING BRACKET) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHV0

Near Saint Michael, MN 55376

Matt

Job Details: 07/06/2022

"Customer complaint is, NOT FILLING WITH WATER, DETERGENT ON THE BOTTOM. Inspected and tested. Found the circulation pump has failed. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed. ; used 1 w11084656 (MOTOR) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R7061US/AA

Near Albertville, MN 55301

Matt

Job Details: 07/06/2022

"Customer complaint is, LEAKING WATER. Inspected and tested. I pulled dishwasher out and ran it for over 35 minutes and it never leaked. I found the top duct assembly is broken. . Part number DD93-01019A. ; saved tckt"

We serviced a

LG WASHER TOP LOAD

Model WT7100CW

Near Minneapolis, MN 55408

Nate

Job Details: 07/06/2022

"Everything checked over good. Had it unplugged, power cycled it. It comes in great now. Works every time. If it stops working again, we would need to order main board and control pad. Please order those before I return if it goes dead again."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5CHQXKB05

Near Rosemount, MN 55068

Delton

Job Details: 07/06/2022

"Found that the refrigerator water line from the wall water shut off was leaking, continuously. Replaced water line to refrigerator, tested and no more leaks. Refrigerator is working good.; used 1 HOSE4 (48366 6' ICEMAKER HOSE) from stock"

We serviced a

KENMORE WASHER FRONT LOA

Model MISSING

Near Minneapolis, MN 55413

Nate

Job Details: 07/06/2022

"Not draining. Found a large sock that had made its way to the drain pump and clogged it up. Pulled the sock out, ran it, it fills, drains and spins great now. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

KENMORE REFRIGERATOR

Model 79571013010

Near Eagan, MN 55123

Delton

Job Details: 07/06/2022

"Found that the water line quick connect in upper door came loose because water line was too tight, was catching on hinge. I adjusted water line and no leaks now. Customer will replace quick connect himself if leaking continues. Ice maker tray is etched due to hard water. "

We serviced a

WHIRLPOOL MICROWAVE

Model WHM53520CS-5

Near West Saint Paul, MN 55118

Delton

Job Details: 07/06/2022

Found that the upper door switch mechanism was flipped back. Likely due to door being shut too hard. I reset switch and microwave works.Customer will use it as normal and will call back if they want the switch mechanism replaced (i did not quote them)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS01

Near Saint Paul, MN 55105

Delton

Job Details: 07/06/2022

"Found that they were missing crisper shelf glass. I switched shelf from bottom to upper so now they can use that because glass is NLA. Food was only getting frozen in the bottom crisper drawer but that drawer has its own temperature slider and was set on max. Showed customer and adjusted to low to prevent freezing since the rest of the shelves never froze foods.Water has slow flow, likely caused by clogged water filter. Filter has never been changed according to customer. Customer will try that first before replacing water valve.If water keeps being slow and ice maker having hollow ice the water valve would need to be replaced and would need to order part# W10408179Customer will try filter and call back if problem persists."

We serviced a

LG DRYER- ELECTRIC

Model NOTAVAILABLE

Near Sartell, MN 56377

Seth

Job Details: 07/06/2022

Dryer is loud while at tumbles. Upon arrival and inspection I found a factory returned dryer with no identification tag. There was a model and serial number written on the side of the machine and the body was extremely damaged. The tub itself had worn holes through the outside of the body and when I took the lid off it was obvious that this machine has extensive damage it was crushed from both the back and the sides. He called his home warranty company and they declined repair as they dont cover machines that have been factory returned.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG DRYER- ELECTRIC

Model n/a

Near Monticello, MN 55362

Seth

Job Details: 07/06/2022

"The customers complaint with the dryer is that it shuts off prematurely. She believes it does because its running on high heat and theres tried both high and low heat. Upon arrival and inspection I checked the dryer duct outside it vented greater than 20 miles an hour. I started and ran machine and watched cabin temperatures and I found a giant fluctuation on the high side thermostat 220-260. On the second cycle when it reaches the temperature and the temperature Sensor switch the unit shut off. I checked the thermal fuse and said they were good. I replaced the thermal fuse switch kit on the burner side, And I replace the operating thermostat with thermal fuse on the exit side. Temperatures ran between 205?F and 108?F unhooked. I watched four cycles it was consistent. Connected the low side was up 5? in the high side ran about 15? warmer. Well within manufacture specifications. The dryer is now fixed.; used 1 WP3392519 (THERMAL FUSE), 1 279816 (HI LIMIT/FUSE KIT), and 1 WP3387134 (THERMOSTAT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Monticello, MN 55362

Seth

Job Details: 07/06/2022

"Pu,p is bad no circulation. Parts on order ; ordrd 1 W11087376 (Pump sump)"

We serviced a

MAYTAG DRYER- ELECTRIC

Model Medb835dw3

Near Buffalo, MN 55313

Seth

Job Details: 07/06/2022

Loud when tumbling. Failed idler was replaced with a dryer repair kit. I tested the dryer it is now fixed.; used 1 4392067 () from stock

We serviced a

LG REFRIGERATOR

Model LRSC26922TT

Near Saint Michael, MN 55376

Phillip

Job Details: 07/05/2022

The whole unit would not cool. I found the compressor start device was bad. I replaced the start device and now the compressor runs and its cooling. ; used 1 PR041 (COMPRESSOR RELAY) from stock

We serviced a

KENMORE WALL OVEN- ELECT

Model 79047739400

Near Eden Prairie, MN 55346

Adam

Job Details: 07/05/2022

Installed new glass from last diagnosis. Customer stripped a screw. So I cut it out and the. Installed the new glass now unit looks great

We serviced a

BOSCH REFRIGERATOR

Model B36CT81SNS/03

Near Eden Prairie, MN 55347

Adam

Job Details: 07/05/2022

Installed new ice maker from last diagnosis . Went through test mode and everything worked good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Blaine, MN 55449

Matt

Job Details: 07/05/2022

"Customer complaint is, TRIPPING THE GFCI OUTLETS IN THE KITCHEN. Customer has it plugged into a extension cord from the other room and its working great. Inspected and tested. I put refrigerator into defrost and it defrosted the evaporator perfectly. The ice maker and bucket are a block of ice. Defrosted ice and found the ice maker is cracked and leaking and tripping the breaker. Installed new ice maker and tested. Ice maker cycled and filled with water. Refrigerator is now fixed. ; used 1 W10884390 (ICEMAKER) from stock"

We serviced a

GE REFRIGERATOR

Model GFE26GSHFSS

Near Victoria, MN 55386

Adam

Job Details: 07/05/2022

Hooked up SmartHQ the evap fan wouldnt run. Steamed the ice build up and cleared ice damn in drain. Then confirmed the fan not working. It was seized. Needs new fan. Didnt have one on my truck stock needs WR60X26866. ; states that autho needed

We serviced a

WHIRLPOOL RANGE- GAS

Model WFG320M0BS0

Near Champlin, MN 55316

Matt

Job Details: 07/05/2022

"Customer complaint is, NOT READING TEMP CORRECTLY- TEMP WAS STUCK AT 315. Customer said the temperature display was stuck on 315F for about a minute and then he turned it off and back on and then it was working great. It only did this once. They used it over the weekend and it was working great. I inspected and tested. Temperature sensor tested good by itself, and from the board. I preheated oven to 350F and it was working perfectly. I dont think theres actually anything wrong, I think the display was just slow to respond and the customer didnt wait long enough.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Dayton, MN 55327

Matt

Job Details: 07/05/2022

"Customer complaint is, NOT COOLING VERY WELL. Inspected and tested. Found the evaporator was completely iced over. The defrost bimetal has failed. . Installed new defrost harness and fan blade. Tested refrigerator and its working great. Refrigerator is now fixed."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6500AV/A2

Near Victoria, MN 55386

Adam

Job Details: 07/05/2022

"Couldnt get unit to leak but the knob wont work so cant test anything else or other settings. Please order the control panel and come back. DC92-01802M control DC97-18107L panel assembly ; snapped 1 QuickPics, states that autho needed"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NS8C

Near Waconia, MN 55387

Adam

Job Details: 07/05/2022

Unit wouldnt drain was customers complaint. Found unit was draining lightly. Customer said another company came out and put a drain pump in but it didnt do anything. Found that the line was clear and once removed from the airrester it worked great. Called owner. Got permission to hook it up properly to the food disposal now unit is working properly. This was the issue from the beginning ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Loretto, MN 55357

Adam

Job Details: 07/05/2022

Installed new door from last diagnosis. Tested for leaks everything is operating correctly let customer know that it can take up to a couple days for ice to start getting made.; states that autho needed

We serviced a

GE RANGE- GAS

Model JGBS66DEK5WW

Near Buffalo, MN 55313

Seth

Job Details: 07/05/2022

"I replaced the failed valve, and checked for leaks. It looked great. I preheated to 3rd the range is now working as designed."

We serviced a

KENMORE MICROWAVE

Model 79080379310

Near Farmington, MN 55024

Delton

Job Details: 07/05/2022

Replaced magnetron and transformer. Tested and microwave is heating and working good.; used 1 MICRO2 (20 AMP FUSE) from stock

We serviced a

GE RANGE- ELECTRIC

Model JBS032CWH

Near Apple Valley, MN 55124

Delton

Job Details: 07/05/2022

"Lots of things wrong. Oven heat is over 100 degrees off. Cooktop burners only 1 six inch heats. 8 inch element is missing and wires burnt. All drip pans missing. Oven door is bent down and wont close fully. Needs several parts are are NLA. Also im not 100% if i have correct part numbers for this model. Model number that pulled up is close but not exact same, might need to double check.Oven thermostat WB20K10004; 8 inf switch WB24T10025; 6 inf switch WB24T10029; cooktop element kit 4392061; support hinge LH WB10K13; support hinge RH WB10K14; hinge guide WB10K12; 6 drip bowl (need 3) WB31t0010; 8 drip bowl WB31T10011Customer could be interested in cash out if parts are found and AHS wants to proceed with repair. Customer doesnt want this oven and would rather get it replaced.; saved tckt"

We serviced a

THOR RANGE- GAS

Model HRG3618U

Near Lakeville, MN 55044

Delton

Job Details: 07/05/2022

We serviced a

MAYTAG REFRIGERATOR

Model MBL2258XES5

Near Lakeville, MN 55044

Delton

Job Details: 07/05/2022

Found that the drain tube was clogged causing backup and leaking ice into freezer then that dusted door not to shut and would frost up. Also ice maker not working. Defrosted all and replaced drain kit along with ice maker and water valve. Tested and door now shuts and evaporator drains correctly and no longer leaks. Ice maker cycles and fills. Refrigerator is working good.; used 1 W10619951 (EVAP P TRAP) from stock

We serviced a

GE MICROWAVE

Model JVM3160RF2SS

Near Apple Valley, MN 55124

Delton

Job Details: 07/05/2022

"Found that switch holder was worn out, so the latch would hit the microswitches incorrectly causing a short. Replaced holder and microswitches. Tested and microwave is heating and working good now.; used 1 WB06X10610 (SWITCH HOLDER), and 3 MICRO8 (1/4' MICROSWITCH) from stock"

We serviced a

BOSCH DISHWASHER

Model SHEM3AY56N/25

Near Eagan, MN 55121

Delton

Job Details: 07/05/2022

Replaced circulation pump and drain pump. Tested and dishwasher now washes and no errors. Dishwasher is working good.; pckd up 1 00621200 (Drian pump)

We serviced a

KENMORE DISHWASHER

Model 66515652000

Near Sauk Rapids, MN 56379

Seth

Job Details: 07/05/2022

Leaking dishwasher. The vent was blocked it was contaminated with a foreign material. I couldnt figure out what it was but I cleaned thoroughly I ran three rinse cycles and dried the water from inside of the door. On the last rinse it didnt leak any. The dishwasher is now fixed

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45M5500AW/A5

Near Inver Grove Heights, MN 55077

Delton

Job Details: 07/05/2022

"Washer getting 3C2 error (motor error) according to tech sheet motor should ohm out at 6 ohms but im getting around 12 but seems that motor could be fine because im not getting any power. Control board would need to be replaced Also order stator (motor) if control board is found because its a bit off according to tech manual incase. control board DC92-01982A; Motor DC31-00111A; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GTE18GTNDRWW

Near Crystal, MN 55428

Adam

Job Details: 07/05/2022

Installed fan from last installed. Now unit is working properly with no noise. ; states that autho needed

We serviced a

FRIGIDAIRE WASHER TOP LOAD

Model FFTW4120SW

Near Saint Michael, MN 55376

Matt

Job Details: 07/05/2022

I did not need to do anything with the washer because I found the rings in the dryer.

We serviced a

WHIRLPOOL DRYER- ELECTRIC

Model WED85HEFC2

Near Otsego, MN 55330

Matt

Job Details: 07/05/2022

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed. Also the door seal has fallen off. Quoted customer $300. to install new element and door seal. Customer approved repairs. Installed new heating element and ordering the seal. Installed new door seal and found the brackets that hold the door glass in place are missing. I showed this to the customer and there just going to use as is for now. Dryer is now fixed. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

MAYTAG DRYER- GAS

Model MGD6630HW3

Near Richfield, MN 55423

Nate

Job Details: 07/05/2022

"Not heating. Took it apart, disconnected all connections, reconnected them so they were tight connections. Tested all fuses and switches and all test good. It heats now great."

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF395BTPAWR/A2

Near Saint Paul, MN 55116

Nate

Job Details: 07/05/2022

Dead before. Replaced the main PCB and display board. Runs great now.

We serviced a

FISHER PAYKEL REFRIGERATOR

Model RF170ADUSX4

Near Saint Paul, MN 55116

Nate

Job Details: 07/05/2022

Icemaker just making a block of ice. The tray was broken from the hinges. Replaced Icemaker. Cycled it. Cycled great and filled with water.

We serviced a

BOSCH DISHWASHER

Model SHV57C03UC/22

Near Mound, MN 55364

Phillip

Job Details: 07/05/2022

The customer said while the dishwasher was running they found water seeping up from the floor in front of the dishwasher. After running it I saw water leaking from underneath on the floor. I pulled some the drain hose out and found it has a pinch in it. Im ordering the drain hose and connector. ; ordrd 1 00298564 (Drain hose) and 1 00088403 (Dose connector)

We serviced a

LG DRYER- ELECTRIC

Model DLE5001W

Near Becker, MN 55308

Seth

Job Details: 07/05/2022

Customer complaints theres no heat in their dryer. Upon arrival and inspection I found the dryer vent was flowing at under 10 mph at the side of the house. I pulled unit apart and found the thermal fuse on the elent was blown. I replaced it and tested airflow at the back of the machine and founded still was only at about 13-14 miles an hour. I took the Lint trap out and cleaned it under hot water with a brush the pressure increased to 24 miles an hour. Then watch temperatures and its cycled between 186?F and 111. The dryer is now fixed; used 1 6931EL3003D (THERMAL FUSE) from stock

We serviced a

SAMSUNG RANGE- GAS

Model NX58H5600SS/AA03

Near Elk River, MN 55330

Matt

Job Details: 07/05/2022

"Customer complaint is, COATING ON THE BOTTOM OF THE OVEN IS COMING OFF. Inspected and found the bottom liner has a few spots that the coating is coming off. Installed new bottom liner. Oven is now fixed."

We serviced a

AMANA DRYER- ELECTRIC

Model NED4600YQ1

Near Saint Paul, MN 55106

Nate

Job Details: 07/05/2022

"Customer wanted dryer looked over and serviced. It runs well. I took it apart, cleaned all the lint out, and ran a vent cleaner through the vent on top down through the bulkhead. Other than cleaning it, nothing else necessary. Rollers and belt are good."

We serviced a

GE REFRIGERATOR

Model GFSF6KEXCWW

Near Roseville, MN 55113

Nate

Job Details: 07/05/2022

Door flap doesnt close like its supposed to. Need WR02X13302 but I cant find anyone who has it. DW can you see if you can find it?; saved tckt

We serviced a

SAMSUNG RANGE- GAS

Model NE59J7630SS/AA

Near Chanhassen, MN 55317

Phillip

Job Details: 07/05/2022

The display module flickers and after the oven is on a while the breaker trips. I found no issues with the range for tripping the breaker. When I reset the breaker I found that the breaker is hot and I can smell it smolder. I left the breaker off and advised to get a electrician to repair. If the display continues to flicker after a new breaker is installed then it may need parts. I added pics of the parts that it may need. It may need just the display module and it the main control.

We serviced a

SAMSUNG WASHER FRONT LOA

Model WF45K6200AW/A2

Near Eden Prairie, MN 55346

Phillip

Job Details: 07/05/2022

The door lock assembly is broken. Ordering from Sundberg ; ordrd 1 DC64-00519D (Lock assembly)

We serviced a

WHIRLPOOL WASHER TOP LOAD

Model 110.514251

Near Minnetonka, MN 55305

Phillip

Job Details: 07/05/2022

The washer does not drain. I found the drain pump impeller was bad. I replaced the drain pump. I ran a calibration and diagnostics cycle.; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13255K115

Near St. Louis Park, MN 55426

Phillip

Job Details: 07/05/2022

The dishwasher fills with water but the wash motor is very intermittent. I replaced the wash pump motor and reset the main board. I verified the heater does come on. ; used 1 W11032770 (WASH MOTOR) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HFEDBWW/AA

Near Osseo, MN 55311

Phillip

Job Details: 07/05/2022

"I verified in defrost that the fresh food heater does come on. This unit only needed the drain kit and the new thermistor. It did not have the double suction loop that requires the heater. I made sure it defrost and turned off the energy mode. ; used 1 DA32-10104N (TEMP SENSOR), and 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

LG DRYER- GAS

Model DLGX7801WE

Near Saint Michael, MN 55376

Phillip

Job Details: 07/05/2022

The main console is dead. Getting 120 to the main board. The red light on the main board is out. I think its the main board so I will try that part first but ordering both parts. ; ordrd 1 EBR86268007 (Console) and 1 EBR85130516 (Main control)

We serviced a

SAMSUNG REFRIGERATOR

Model RF26HFENDSR/AA

Near Ramsey, MN 55303

Adam

Job Details: 07/01/2022

"Unit had the common ice build up in the fresh food corner. Installed Samsung kit for this issue now unit is working properly. ; used 1 DA32-10104N (TEMP SENSOR), 1 SH502 (HEATER), and 1 DA82-01415A (DRAIN KIT) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RF18HFENBSR

Near Minneapolis, MN 55408

Nate

Job Details: 07/01/2022

"Fresh food was warm. Room temp. Found the evaporator totally encased in ice. Found a bad high limit thermostat. Replaced that, and also steamed out the drain and installed a heat probe, and then adjusted the drains behind the fridge so that they can drain. Works great now. ; used 1 819043 (DRAIN HEAT PROBE) from stock, pckd up 1 Da47-00301D (Thermo fuse)"

We serviced a

SAMSUNG COOKTOP- ELE

Model NZ36K7880US/AA

Near Monticello, MN 55362

Seth

Job Details: 07/01/2022

I replaced the user interface module and tested the cooktop. It is now fixed. The owner is aware we are not responsible for the adhesion of the cooktop back to the countertop.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVT0

Near Monticello, MN 55362

Seth

Job Details: 07/01/2022

Customer is concerned with the dishwasher as he doesnt hear the pump pumping and its not draining well. Part arrival and inspection I found the chopper screen was completely packed as well as we found glass plastic and wire skewer. In the drain pump we found a piece of plastic from a utensil they recognized almost instantly. I put the unit all back together and tested multiple times filling and draining. The dishwasher is now repaired.

We serviced a

AMANA REFRIGERATOR

Model ABR1922FES

Near Brooklyn Center, MN 55430

Nate

Job Details: 07/01/2022

Not cooling in fresh food section. Found the evaporator encased in ice. Steamed off the evaporator. Found a bad jazz board. Replaced the jazz board. Programmed it. Runs great now. Cooling. ; used 1 WPW10503278 (JAZZ BOARD) from stock

We serviced a

WHIRLPOOL DRYER- GAS

Model WGD75HEFW0

Near Champlin, MN 55316

Adam

Job Details: 07/01/2022

Unit was making a loud squeaky noise. Disassembled unit and found the idler was bad and two rollers sticking. Quoted and recommended the kit that replaces all the roller and idler. Installed 4392067 from truck stock now unit is working properly ; used 1 4392067 () from stock

We serviced a

MAYTAG WASHER TOP LOAD

Model A612S

Near Saint Paul, MN 55105

Delton

Job Details: 07/01/2022

"Customer said washer shakes and made a loud sound when using regular cycle so she stopped using regular and used permanent press cycle. I found that the washer is not on a pedestal but floor is uneven and legs were not balanced and washer would wobble when in spin mode. I balanced washer. Checked inside and ran load of towels. Washer completed whole cycle with no issues or weird noise and washer no longer wobbles. Not fully sue what customer was experiencing but as Im here washer is working good, runs quiet (for old washer) and no longer shakes. Customer will call back if problem persists.(Im guessing customer had unbalanced load)"

We serviced a

WHIRLPOOL STACKED WASHER

Model LTG6234DQ0

Near Minneapolis, MN 55405

Nate

Job Details: 07/01/2022

"Water was leaking from water lines at the valve. Replaced the valve which was stripped. No leaks now. Runs great. Owner is in meeting. ; used 1 285805 (VALVE) from stock, states that autho needed"

We serviced a

WHIRLPOOL STACKED WASHER

Model WGT4027EW1

Near Minneapolis, MN 55408

Nate

Job Details: 07/01/2022

"Replaced bad transmission and clutch. No charge for parts, only labor. Runs great. Agitates and spins now. I called to collect payment, couldnt reach, . ; saved tckt , states that autho needed"

We serviced a

GE REFRIGERATOR

Model GTE18GTNDRWW

Near Crystal, MN 55428

Adam

Job Details: 07/01/2022

Units freezer evap fan is making noise a randomly times. Which is common on these units. Quoted property manger blue book for repair. Spoke with tenant to make sure the day works fine also. Schedule appointment for the 6th ordered WR60X31522 evap fan; ordrd 1 WR60X31522 (Evap fan)

We serviced a

SAMSUNG DRYER- GAS

Model DV45K6500GV/A3

Near Chaska, MN 55318

Adam

Job Details: 07/01/2022

Unit was making noise when tumbling. Found once disassembled the back rollers had failed. Idler was still good from last diagnosis. Replaced both back rollers. Cleaned the front ones. And now unit is operating correctly ; used 2 4581EL2002h (ROLLER) from stock

We serviced a

SAMSUNG REFRIGERATOR

Model RF25HMEDBBC/AA

Near South Saint Paul, MN 55075

Delton

Job Details: 07/01/2022

Replaced all part kits for evaporator and ice maker. Refrigerator is cooling and working good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA

Near Minneapolis, MN 55431

Nate

Job Details: 07/01/2022

"Refrigerator was popping the GFCI that is daisychained to the outlet behind the fridge. Every time they would plug the fridge into the wall it would immediately pop the GFCI. Since then, theyve had it plugged with an extension cord into a non-GFCI and it has not been tripping. When I got here I plugged it back in to the GFCI and it did not trip anything. I put it in test mode and ran the compressor and the fans and the defrost heater and the icemaker in the water valve and none of those components caused it to trip. If it happens again, the customer is going to unplug one component at a time until it does not trip the outlet. I told him that if I were to make a gas I would gas the control board but if we replaced the control board and that did not fix it, that would be a nonrefundable part. So the customer will call us if it starts tripping again and let us know which plug it was causing it to trip."

We serviced a

GE REFRIGERATOR

Model GYE18JYLBFFS

Near Buffalo, MN 55313

Seth

Job Details: 07/01/2022

Customers concern is with a buzzing vibrating noise. Upon arrival and inspection I found individually the fans would run and not make the noise. There was significant moisture in the FF section. If I selected for all fans to run on high the freezer evaporator fan motor would pulse causing the vibration noise that they are concerned with. I called the GE tech line and spoke with John he recommended checking for voltage drop and replacing parts as needed. While testing components I noticed the noise changed when I broke the seal on the evaporator cover. After looking the returns from the FF section were iced up. I looked for an air leak and found the mullion was not correctly installed. I removed it and re-installed it see pics. The customer will hard defrost the fridge and dry it out. The fridge is now fixed. The noise went away after I cleared out some of the ice.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Wayzata, MN 55391

Adam

Job Details: 07/01/2022

Installed part from last diagnosis now unit operating properly

We serviced a

GE DISHWASHER

Model DDT700SMN3ES

Near Buffalo, MN 55313

Seth

Job Details: 07/01/2022

"Customer complains that her dishes arent being washed well and the user interface jumps from selection to selection automatically on its own. Upon arrival and inspection I hooked up my Smart HQ device and found a diverter position error and Manny UI stuck button errors. This is the customers third dishwasher that has had multiple failures under one year old. The two before leaked and caused damage to her home. WD21X25367 - UI back order until after 8/8, WD19X25700 - shows out of stock back ordered as well. The customer wants us to hold off from moving ahead with any repairs until she has a chance to talk with GE customer service she is incredibly unhappy and has had three brand new dishwashers fail and not successfully meet her expectations.; saved tckt , states that autho needed"

We serviced a

BOSCH STACKED WASHER

Model WAT28401UC/14

Near Buffalo, MN 55313

Seth

Job Details: 07/01/2022

Customers complaint is the washing machine doesnt spin. Upon arrival and inspection I found the UI would light up and you could make selections but the door would not unlock it would stay in a locked position. I tested but found that the spin basket would not spin. There was no physical blockage or nothing holding it in place. I put it into service diagnostic mode and found to errors An e57 and an E 52. Customer mentioned that it has been behaving sporadically. It was hard to get the unit to go into test mode and it acted like it was not communicating well. I spoke with the customer and after some discussion they have decided to work directly with the Bosch certified repair company as they have access to technical data and can program control boards which are sold without programming.

We serviced a

BOSCH REFRIGERATOR

Model B26FT70SNS/03

Near Rogers, MN 55374

Adam

Job Details: 07/01/2022

"Unit would have drawers in the fresh food area freezer randomly. Tested thermostats they tested good. Fan is running properly. Back evaporator looked good. The only thing I could find is the damper sticking right above the drawers which could cause it to freezer here and there. Ordered air tower. The only way to get the dampers; ordrd 1 00678777 (Air damper assembly), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Plymouth, MN 55446

Nate

Job Details: 07/01/2022

"Fridge was running loud. The customer cleaned out some dust and cat hair from the front grill. Its been much quieter since. I pulled the grill off, vacuumed and used the coil brush to clean out coils. Pulled fridge out, and cleaned behind too. Everything working great."

We serviced a

LG DRYER- ELECTRIC

Model DLEX3250R

Near Inver Grove Heights, MN 55076

Delton

Job Details: 07/01/2022

Found that dryer door was loose and not hitting door switch very well. I adjusted door and cleaned out inside dryer of a lot of lint build up due to dryer vent being clogged and crushed/broken. Dryer vent will need to be cleaned. Dryer itself is running/heating and working good now. No longer shuts off.Please contract owner and collect payment. No parts just labor.

We serviced a

SAMSUNG DRYER- ELECTRIC

Model DV42H5000EW/A3

Near Otsego, MN 55301

Adam

Job Details: 07/01/2022

Unit isnt heating. Disassembled unit and found the heater element had failed. Quoted customer to replace bad part and do a free maintenance clean up. Replaced heating element and reassembled. Now unit is working properly let customer know to get the vents cleaned though because that will help with keeping the heater last; used 1 DC97-14486AG (HEATER ASSEMBLY) from stock

We serviced a

BOSCH MICROWAVE

Model HMB5051/01

Near Lakeville, MN 55044

Delton

Job Details: 07/01/2022

"Unit is a countertop microwave that was in a cubby. Is this covered? (See picture)Door switches are shorted and plastic is worn out which looks like it shorted door switch but then also shorted control board, sending power continuously to turntable, which is studdering, pulsing power.Needs several parts which are expensive and probably not worth it to fix.Latch parts 00415818; 00415840; 00415819; 00487751; lever 00415845; spring 00429386; control board 00758122.; saved tckt"

We serviced a

GE REFRIGERATOR

Model GTS22WCPCRCC

Near Rosemount, MN 55068

Delton

Job Details: 07/01/2022

"Replaced evaporator fan motor and fan blade, tested and refrigerator is much quieter and is cooling and working good. I never did hear the exact knocking noise but based on the fan motor could of came from that. Refrigerator is working good."

We serviced a

MAYTAG DRYER- ELECTRIC

Model MDE2500AYW

Near Plymouth, MN 55446

Nate

Job Details: 07/01/2022

"Squealing loud. Found a bad roller and idler pully. Replaced them, vacuumed out the dryer. Oiled rollers. Runs great now. ; used 1 12001541 (ROLLER), and 1 WP6-3700340 (IDLER PULLEY) from stock"

We serviced a

SAMSUNG RANGE- ELECTRIC

Model NE58F9500SS/AA 01

Near Excelsior, MN 55331

Adam

Job Details: 06/30/2022

Installed relay board and broil element now unit is working properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Andover, MN 55304

Matt

Job Details: 06/30/2022

"Customer complaint is, ICE MAKER MAKES A FEW CUBES A DAY- FREEZER WORKS INTERMIT- LAST WEEK IT WAS THAWING. Inspected and tested. FF compartment temperature was 41F and freezer was 2F. In test mode all the thermistors test good. I get a E2 ice maker error. The motor lost position. Needs a new ice maker. Part on order. ; ordrd 1 W11294907 (Ice maker)"

We serviced a

ELECTROLUX MICROWAVE

Model EI30BM60MSA

Near Lakeville, MN 55044

Delton

Job Details: 06/30/2022

"All functions of microwave work and all touch buttons respond, its just that there is no LED display. Need to order door assembly part# 304503310 .; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2548XTPS3

Near Mound, MN 55364

Adam

Job Details: 06/30/2022

"Unit is flashing seven times which indicates a failure with the heater. Ohmed out the heater that was fine. Moved to the high limit thermostat and that was good. Next was the board. Board had failed. Also customer mentioned that last time it was fixed the display board two of the screws were loose which was from being over tightened. Also customer said the jet dry always leaks out also. There was also were the vent is evidence of leak there also see photos. 8564544 boardWP3385744 display broken WP8545533 and WP8269259 vent and seal8531825 dispenser ; snapped 4 QuickPics, states that autho needed"

We serviced a

DCS COOKTOP- GAS

Model RGS-305SS

Near Minneapolis, MN 55406

Nate

Job Details: 06/30/2022

"One ignitor not igniting, had to clean the burner assembly with a wire brush. Works great now. Left front burner was low flames and uneven flames. Had to clean out the orfices. Broil isnt igniting. Needs new broil ignitor. Ordered, coming back next Thursday to install. ; ordrd 1 211541P (Ignitor)"

We serviced a

MAYTAG WASHER TOP LOAD

Model MAT14PDAWW

Near Mound, MN 55364

Adam

Job Details: 06/30/2022

"Unit would just continuously filled another company told them they needed a pressure switch they got one on eBay installed didnt work. Hose was good found that the tub was clogged up with hard water. Removed tub and cleaned inside of tub. Now unit is working properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"