We serviced a
KENMORE DRYER
Model 110.97872601
Near Saint Paul, MN 55104
Delton
Job Details: 10/11/2023
"Found that the gas coils are bad and stops turning on gas to heat. Customer approved estimate. Replaced gas coils and cleaned out inside dryer of lint. Tested and dryer is heating and working good. Dryer vent is venting outside fine, dryer temperature are cycling correctly.
We serviced a
SAMSUNG DRYER
Model DVE50R5400V/A3
Near Otsego, MN 55301
Matt
Job Details: 10/11/2023
"Customer complaint is, MAKING NOISE. Inspected and tested. Dryer has a terrible vibration noise. Found the blower wheel and bulkhead are packed full of lint. The rollers and idler pulley are good. I cleaned out blower wheel and bulkhead. Reassembled and tested. Dryer sounds great. Dryer is now fixed."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Minneapolis, MN 55418
Nate
Job Details: 10/11/2023
"Bake not working, and right rear ignitor not sparking. Cleaned up the cook top ignitor and now that ignites great. Replaced the bake ignitor and now it ignites and heats great.
We serviced a
AMANA REFRIGERATOR
Model ABB2224BRM00
Near Minneapolis, MN 55418
Nate
Job Details: 10/11/2023
"Icemaker doesnt make ice and it had fallen down. Found the slot the arm goes into was completely broken and loose. Replaced Icemaker. Cycled it and it cycled great now. Please note the far right screw hole is stripped so I tightened the screw that mounts the icemaker, lightly, but its not totally tight on the right screw. The screw that mounts it under the icemaker is patched, like that was stripped. So I put a little silver vent tape over the bottom mounting bracket to secure it better to the wall of the freezer and hold it in place better.
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Orono, MN 55356
Adam
Job Details: 10/11/2023
Getting warm temps in the fridge. Noticed the door isnt sealing. Readjusted door now its sealing properly.
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AAPN/XAA
Near Maple Grove, MN 55369
Phillip
Job Details: 10/11/2023
"The whole unit is not cooling in both sections. I put through self diagnostic mode and there are no faults. I then put into force freeze and the fans come on but not the compressor. The compressor inverter board red light is flashing 5 times, that indicates low voltage. I do not get 2.5 volts dc from the main pcb board. It will need the main pcb board DA41-00620B. I was unable to find the part. Please look to see if the part is available and contact the customer. ; snapped 2 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDBB944CQ1
Near Eagan, MN 55122
Delton
Job Details: 10/11/2023
"Found that filter/spray arm was not locked in place and filter was dirty and was no high loop underneath sink. Found that soap dispenser is door plastic is broke and wont stay closed and customer throws soap on bottom of dishwasher. Also the door seal is corroded and ripped but not leaking yet. Besides seal and soap dispenser, Tested and mechanically everything else is working. I suggested to used finish dishwasher cleaner to clean out hard water and grease build up. Cleaned out filter and added high loop.I called management contact and gave him estimate to fix other stuff and he said he will get autho and call us back.Please follow up and see what they want to do.; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SR/AA52
Near Saint Paul, MN 55119
Delton
Job Details: 10/11/2023
"Customer says ice maker is intermittently making ice. It will stop asking ice for about 2-3 weeks and then the following week it will start to make ice for the next few days then stop again.Customer said square trade had sent out another company but then customer could not get ahold of them to actually fix the refrigerator and then we are sent here.I ran test of ice maker and i could hear it run but the teeth did not move.Square trade sent ice maker and water filter housing. I replaced part, tested and ice maker cycles and fills. I informed customer that it could take up to 24 hours to make ice.Follow up with customer tomorrow to ensure that ice is being made.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA01
Near Albertville, MN 55301
Matt
Job Details: 10/11/2023
"Customer complaint is, NOT COMPLETE, F35 ERROR CODE. Inspected and tested. Washer is giving a suds and F35 error. I disconnected the pressure sensor and it went away and let me run a drain and spin. The pressure sensor has failed. Part number W10156252. I cant find it in stock anywhere. Can someone find this pressure sensor and give the customer a quote. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Saint Michael, MN 55376
Matt
Job Details: 10/11/2023
"Customer complaint is, WASHER WILL NOT RUN, SENSING LIGHT CONTINUES TO FLASH. Inspected and tested. Washer is full of water. Found the drain pump has failed. Part on order. ; ordrd 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WALL OVEN++
Model RBD305PDT12
Near Eden Prairie, MN 55347
Adam
Job Details: 10/11/2023
"Unit giving an error code randomly for a communication issue between the board and display. Inspected unit and control board. I did find a loose cap. Recommended sending the board off for repair. They will replace the display. Explained what it looks like. And then will rebuild the controls board. Gave a quote of 800$. Customer also said the broil element doesnt work. Hasnt worked since the replaced it 3 years ago. Found the plug is off. Will need to pull unit to install broil element correct. Please schedule return visit for 2 blocks. Please text/email tech once all paper is ready to ship the part. Thank you; snapped 2 QuickPics, states that autho needed"
We serviced a
KENMORE LAUNDRY CENTER++
Model 110.84762300
Near Eden Prairie, MN 55346
Adam
Job Details: 10/11/2023
"Unit wont spin. Verified complaint just spin wont work. Tested lid lock and found lid lock has failed. Have one on truck that would work. Call and texted property manager and no reply installed part. Tested and working properly. Phil approved installing part. Please collect total amount. ; used 1 3949247V (LID SWITCH) from stock, states that autho needed"
We serviced a
BOSCH DISHWASHER
Model SHS863WD6N/11
Near Minneapolis, MN 55443
Phillip
Job Details: 10/11/2023
The customer said the dishwasher was giving the e15 water leak error. The customer had removed the bottom toe kick panel and the door panel. Today when I arrived I found the dishwasher will not start when power is pressed. I removed the front panel and found the power switch wires have been broken then taped back together and the 3 red wires to the panel are broken at the connection to the panel. We tried to match up where the wires go but the panel still does not respond. I verified the power switch is getting 120 volts across the 2 brown wires. I left the plug off the panel for safety. I cannot run the dishwasher in its currant state. From what I can see it looks like water was leaking from the water valve. I see water deposits and calcium under the valve. Please submit the parts to warranty and contact the customer. Would need 2 hours on return. Harness 12014146Panel 00775761Harness 00648135Power module 12016882Water valve 00628334; saved tckt
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB956RBC1
Near Minneapolis, MN 55407
Nate
Job Details: 10/11/2023
"Not draining. Has a bad drain pump. Impeller is broken. Looked up part number. 5304463777 and substitute. Cant find anyone nationwide who has it. DW can you see if you can find it, and if so, call RPM and quote them and set up return visit? If part NLA please just bill the trip charge. I put it in labor. ; saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Osseo, MN 55311
Phillip
Job Details: 10/11/2023
"The customer said it gave a fault code. We started the deans it drains for a few seconds on and off and sounds bad. The fault e25 came up, thats for a bad drain pump. Sometimes the drain pump will pump just fine. It will need a drain pump. ; ordrd 1 00631200 (MOTOR ONLY - DRAIN)"
We serviced a
LG MICROWAVE
Model LMV2015SW
Near Saint Paul, MN 55104
Delton
Job Details: 10/11/2023
Found that turntable motor is locked up. Getting power to it but not turning.; ordrd 1 6549W1S013H (Turntablele motor)
We serviced a
GE DRYER
Model GFD45GSSK0WW
Near Becker, MN 55308
Matt
Job Details: 10/10/2023
"Customer complaint is, LEAVES MARKS ON THE CLOTHES. Inspected and tested. Found the glides are wore out on the front bearing assembly and the drum is cutting into the bearing. Clothes are getting caught in there and its leaving marks. Needs a new top bearing assembly and bottom felt. Customer approved repairs. Installed new front bearing assembly and bottom felt. Tested and dryer sounds great. Dryer is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF266AERS/XAA
Near Saint Michael, MN 55376
Phillip
Job Details: 10/10/2023
The customer said that it was making a buzzing sound but stopped a few days ago. We found water pooling up in the bottom again. We removed the evaporator cover and there was just the normal frost on the evaporator but no real build up. I defrosted the evaporator and dried the evap cover with a hair dryer. I put silicone around one of the vents on the cover. I raised the front feet so it may drain better.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Eagan, MN 55121
Delton
Job Details: 10/10/2023
Replaced ice maker and water valve. Tested and and works but in test mode there is no way to test the timed fill to see if cubes are full. I explained that itll take 24 hours to make ice and also explained that this mode on average makes about 3 pounds of ice in 24 hours. Since its an office fridge I wanted to make them aware.Also it is on a reverse osmosis system and next step would be to ensure it has the correct pressure per the manufacture specs for ice maker to preform correctly.Ice maker and water valve are working and they will keep an eye on the ice production can call back if they keep having issues.
We serviced a
LG REFRIGERATOR
Model LMX25981SW/04
Near Eden Prairie, MN 55347
Nate
Job Details: 10/10/2023
Leaking from another section of waterline. Replaced the whole line now. No leaks now.
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXGMYW00
Near St. Cloud, MN 56301
Matt
Job Details: 10/10/2023
"Customer complaint is, THE DOOR SEALS SEAMS TO BE WEAK. Inspected and tested. FF compartment is 39F and freezer is 2F. The FF door gasket is falling apart. Customer approved repairs. Installed new FF door gasket. Refrigerator is sealing nicely. Refrigerator is now fixed."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Maple Grove, MN 55311
Phillip
Job Details: 10/10/2023
The complaint is the dishwasher does not drain. I started the drain pump on a test mode and the pump works fine. I checked the air gap and found it was plugged up. I cleaned out the air gap and tested it again. Now it drains good.
We serviced a
LG WASHER
Model WM6500HBA
Near St. Cloud, MN 56303
Matt
Job Details: 10/10/2023
"Customer complaint is, NOT POWERING UP. Customer said it will run a couple loads and then go dead. Usually when there running the sidekick underneath at the same time. Inspected and tested. Washer is brand new and was bought at a scratch and dent store. Its so new I cant even find any information on it when I looked it up. Both washers power on and are working now when I tested them. Customer said that when it goes dead, both washer are dead. This has to be a problem with the electrical at the wall because both washers have their own cords and are plugged into the same outlet. I advised that this has to be a electrical problem, not a washer problem and to run a cord from a different outlet next time it happens and it should work."
We serviced a
BEKO REFRIGERATOR
Model BFBF3018SSIML
Near St. Louis Park, MN 55416
Nate
Job Details: 10/10/2023
Replaced both Icemaker and water valve. Works great now. The old valve was frozen in the dispenser portion.
We serviced a
BEKO RANGE
Model SLGR30532SS
Near Mound, MN 55364
Adam
Job Details: 10/10/2023
Installed new parts. Once installed tested. Unit is working properly.
We serviced a
ASKO++ DISHWASHER
Model DBI664IXXLS.U
Near St. Cloud, MN 56303
Matt
Job Details: 10/10/2023
"Customer complaint is, F11 F10 ERROR CODE. Its giving a F11 error and not draining. They only saw the F10 once. Inspected and tested. This is a draining error. I removed hose underneath the sink and found it was plugged up were it connected to the pipe. Removed a pistachio shell and some other junk and tested. Dishwasher is working and draining great. Dishwasher is now fixed."
We serviced a
ASKO++ DISHWASHER
Model D5654XXL
Near Minneapolis, MN 55405
Nate
Job Details: 10/10/2023
Replaced bad drain pump and drain line. Runs and drains great now.
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2761KQ1
Near Eden Prairie, MN 55347
Adam
Job Details: 10/10/2023
"Unitq bangs around and sounds terrible. Disassembled unit found the blower wheel full of lint. Also found the rollers are showing wear. Recommend doing the kit while I have it apart. Installed parts. Also cleaned up all lint in the dryer. Reassembled tested unit is working properly now.
We serviced a
BEKO DISHWASHER
Model DIT30532
Near Wayzata, MN 55391
Phillip
Job Details: 10/10/2023
The customer said the dishwasher is flashing the leak fault code and does not clear. I pulled the dishwasher out and found the bottom basin was full of water. We sucked the water out and started the dishwasher. We let run for a while and drained the water out twice. We could not see it leak anywhere. We did find a hose that looked like it was cut or melted in one spot. We cut the hose back about 3/4 inch and put it back on. We ran it again and still no leaks.
We serviced a
DACOR++ WALL OVEN++
Model ECS127SCH
Near Wayzata, MN 55391
Phillip
Job Details: 10/10/2023
The customer said the oven does not heat up very fast. I started the oven and found only broil element heats but not the bake. I removed the main board and found the bake element had a bad solder spot on the board. I repaired the board and put it back in. Now the bake element is on and its heating up faster.
We serviced a
GE RANGE
Model JB968S0H2SS
Near Eden Prairie, MN 55347
Adam
Job Details: 10/10/2023
Customers complaint unit taking long time to heat. Unit took about 25 minutes to heat up to 425. Everything is operating correctly. Broil and bake element. The temp is ready in spec. Nothing I can do on this unit. I explained its normal for some units to take a long time to preheat especially in apartments.
We serviced a
GE REFRIGERATOR
Model PSS26MSRC
Near Woodbury, MN 55125
Delton
Job Details: 10/10/2023
No water & ice find out water supply was turn off. Turn water supply on working now no issues . Secured the ice line with caulk.
We serviced a
GE DRYER
Model GTDP490ED7WS
Near St. Cloud, MN 56303
Matt
Job Details: 10/10/2023
"Customer complaint is, MAKES A GRINDING NOISE UPON START UP AND GOES AWAY AFTER A LITTLE WHILE, DRYING OK. Inspected and tested. I disassembled dryer and found the drum is rubbing on the frame. The front and rear bearings are good and the glides are good. I tried adjusting the drum so that it rides further to the back and cant get it to move anymore. I dont think theres anything else I can do to make this not rub. It looks like the outer casing is maybe warped a little. I showed this to the customer and advised that theres nothing else I can do."
We serviced a
LG DRYER STACKED++
Model MISSING
Near Minneapolis, MN 55404
Nate
Job Details: 10/10/2023
"Running loud. Found a couple worn down support rollers. Unit is stacked in a closet. Vacuumed out, replaced rollers, after owner left, I found the belt was very brittle. Replaced belt. Unit is working great.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DCTB7
Near Maple Plain, MN 55359
Phillip
Job Details: 10/10/2023
The customer said the upper drawer does not clean as good as the bottom one. We took the filter plate out and it was all nasty and dirty. We cleaned the filter and the drain. We put it back together and verified it washes good and now drains all the way. I advised the customer to switch from liquid soap to powder soap and to clean the dishwasher with a dishwasher cleaner.
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060US/AA
Near Saint Joseph, MN 56374
Matt
Job Details: 10/10/2023
"Customer complaint is, THE CONTROL PANEL IS NONE RESPONSIVE. Inspected and tested. Found the plug was falling out of the wall underneath the sink. I plugged it back in and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
ADMIRAL DRYER
Model AGD4475TQ1
Near Minneapolis, MN 55413
Nate
Job Details: 10/10/2023
Not heating. I found a bad thermal cut out in the back. I vacuumed out all the lint in the dryer and checked temperatures after installing the fuse. Temperature shut up to 250? quickly so I stopped the dryer and told the customer they will want to get their vent cleaned out before they run it on heat. Otherwise it will blow out the fuse again.
We serviced a
WHIRLPOOL ICEMAKER++
Model WUI75X15HB01
Near Loretto, MN 55357
Phillip
Job Details: 10/10/2023
We removed the old ice maker and installed the new ice maker. I hooked up the water lines and drain hose. The new ice maker powers on and filled.
We serviced a
KENMORE DRYER
Model 110.74832400
Near Minneapolis, MN 55411
Nate
Job Details: 10/10/2023
Not heating. Replaced bad thermal fuse. Vacuumed out dryer and cleaned bulkhead. Air flow is 32 mph behind dryer. Wasnt able to check air flow outside because access to it is through neighbors yard and they have spiked fence posts and a lock on gate.
We serviced a
FRIGIDAIRE REF BUILT IN++
Model FPRU19F8RFC
Near Lakeville, MN 55044
Delton
Job Details: 10/10/2023
This is a two unit with a trim kit installed. Refrigerator has sealed system leak %10 frost pattern on evaporator (see picture) will need sealed system repair. But will have to take off trim kit and pull out. Will be a big job probably 2 guys to be safe to pull it out (see picture) so charge accordingly.Also needs door seal that has about 100 screws that holds it on 5304505782 add that to total estimate and labor for sealed system.; saved tckt
We serviced a
MAYTAG DRYER
Model MGDX600XW0
Near Lakeville, MN 55044
Delton
Job Details: 10/10/2023
Dryer not starting. Found that the belt switch was bad. Jumped belt switch and still not starting. Found that board is not sending power to motor. Big burn spot on control board. Board is not in stock. Please search for part and give customer ETA and estimate.Control board WPW10317638; saved tckt
We serviced a
THERMADOR++ REF BUILT IN++
Model KSDF30US
Near Minnetonka, MN 55305
Nate
Job Details: 10/10/2023
Ice maker doesnt make ice. They just get a big smooth block of ice in bucket. Found a big crack in bottom of Icemaker. 11024619 is part number for Icemaker. Could someone please look up that part and call customer with a quote? I figured out the door. You have to press on the door and not the handle area. ; saved tckt
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Osseo, MN 55369
Phillip
Job Details: 10/10/2023
"The customer complaint is the fresh food section is not cooling and ice and frost are coming out the vents. The ice maker is also not working and the bucket is stuck. The ice maker would need the ice maker update kit and sealant. The fresh food section will need the drain heater kit, temp sensor and the add on evaporator heater. I was not able to locate a few of the parts in stock. Please locate all the parts then contact the Dream Team and give them the quote. I did create a estimate quote. ; saved tckt"
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555RSS0
Near Mendota Heights, MN 55118
Delton
Job Details: 10/10/2023
Turntable not turning. Has power but looks like it shorted and melted the support to the motor. Needs turntable motor and support. Parts shows not in stock. Please search parts and call and give customer ETA and estimate.Turn table support WP8205148; turntable motor WPW10159107; saved tckt
We serviced a
GE RANGE
Model JSP40WW3WW
Near Saint Paul, MN 55108
Delton
Job Details: 10/10/2023
"Found that the bake element is open and was grounding out. Customer approved estimate. Replaced element, tested and oven bake is heating and working good.; ordrd 1 WB44K5012 (Bake element)"
We serviced a
BOSCH MICROWAVE
Model HMB50152UC/05
Near Victoria, MN 55386
Adam
Job Details: 10/10/2023
"Unit is now sparking to the cavity of unit and is permanently damaged. Nothing the customer did. Magnetron is sparking to side of the unit. There is nothing I can do to repair unit. Customer is going to contact Bosch to see what they will do. 9/19/23 11:33: AY there 9/19 TUE, 10:35 to 11:30, Removed unit from the wall. Disassembled unit. Installed new magnetron from last diagnosis. Once installed tested 3 times to make sure it was working properly. Unit sounds and heating properly. Reassembled unit. Installed back into the cabinet. Tested again and is heating properl; O-emld tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR/US
Near Plymouth, MN 55442
Phillip
Job Details: 10/10/2023
The rear panel is all frosted up. It will need the drain kit and defrost sensor. The customer will turn the unit off the day before so it can defrost. ; ordrd 1 DA82-01415A (DRAIN KIT) and 1 DA32-10104N (SENSOR ASSM - EVAPORATOR)
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAE2745FQ1
Near Eden Prairie, MN 55347
Adam
Job Details: 10/10/2023
"They werent quite sure what was wrong. Run unit through a complete cycle. Water valves working properly. Hot is hot cold is cold. Filling to appropriate level. Agitate sounds good and spin sounds good mechanically. The unit does shake a good amount. Removed the front and noticed the straps on the dampers broken. Unit needs new straps and recommend new dampers. Damper Assembly W10780046STRAP-SNUBBE W10839119; ordrng 4 W10839119 (Suspension tie)s, ordrd 1 W10780046 (Rods)"
We serviced a
JENN-AIR COOKTOP++
Model CVGX2423B
Near Eden Prairie, MN 55346
Adam
Job Details: 10/10/2023
"Customer stating one burning getting stuck or not lighting I found the knob isnt turning properly. Found they have 3 different knobs all look the same bedsides how far down they slide on the valve switch. I found the ones with the number one on them dont works. The two and three works fine. Not sure if we can find the difference added photos. Call me with questions. Once we find the correct ones. Quoted customer and ship to the house directly. ; snapped 2 QuickPics, states that autho needed"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Plymouth, MN 55446
Adam
Job Details: 10/09/2023
Installed all parts from last diagnosis. Now unit is working properly.
We serviced a
LG REFRIGERATOR
Model I FORGOT
Near Ramsey, MN 55303
Matt
Job Details: 10/09/2023
"Customer complaint is, TOP FREEZER DRAWER IS LOCKED. Inspected and tested. Found the top freezer drawer doesnt open. I disassembled lower freezer drawer and inspected the rails and they looked good. I reached my hand up into the top drawer from behind and found something wedged in there. I cant get it out. If we force the drawer open I think we are going to break something. Customer is going to unplug refrigerator and defrost it and see if they can get it open.
We serviced a
BEKO REFRIGERATOR
Model BFFD3626SS
Near Orono, MN 55356
Adam
Job Details: 10/09/2023
Installed new inverter board and control board. Both covered by Beko. Also adjusted the door to fit as best it can.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Minnetrista, MN 55375
Adam
Job Details: 10/09/2023
Installed latch from last diagnosis. Once installed went through test mode. Unit is working properly.
We serviced a
GE DISHWASHER
Model GDT695SMJ4ES
Near Rogers, MN 55374
Phillip
Job Details: 10/09/2023
The user interface panel was dead. Today we replaced the user interface panel. We programmed the new user interface accordingly. Now its working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Coon Rapids, MN 55433
Matt
Job Details: 10/09/2023
"Customer complaint is, MACHINE GOES THROUGH THE CYCLES, BUT NOTHING ACTUALLY HAPPENS ON THE INSIDE. Inspected and tested. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
FISHER PAYKEL++ DISHWASHER
Model DD24DDFTX7
Near Minneapolis, MN 55410
Nate
Job Details: 10/09/2023
"Dishwasher stops mid cycle. Customer says after 45 minutes it stops. Top drawer. Bottom drawer has been working great. I found some broken glass in bottom drawer. Cleaned that out. Both drawers fill, drain, circulate great. I put into test mode and no error codes. I ran it through a test cycle and no errors. Ran it on a normal cycle, and it stopped and drained and beeped after 5 minutes. I took the rotors for the two drawers and swapped them. Then started both up, and both ran great. After one hour I called it good. Air gap isnt plugged. Dont see any physical signs of damage on rotor. Did find the rubber seal around the rotor was loose. I repositioned it. If this dishwasher acts up again, I would recommend replacing the rubber gasket that sits right under the filter and wash arm.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323TSA
Near Dayton, MN 55327
Phillip
Job Details: 10/09/2023
"Today we replaced the filter manifold. The water is now being filter and dispensing good. Its not making the loud noise when water comes out anymore.
We serviced a
GE DRYER
Model DVL223GB8WW
Near Maple Grove, MN 55369
Phillip
Job Details: 10/09/2023
"The customer said the dryer does not start. I found the start knob is cracked and the belt is broken. We replaced the start knob and used the parts from the rebuild kit. We vacuumed up all the lint inside the dryer replaced the parts. The dryer starts good and sounds good now.
We serviced a
SPEED QUEEN WASHER
Model AWN43RSN116TW01
Near Minneapolis, MN 55411
Phillip
Job Details: 10/09/2023
The complaint is the washer stops randomly in a cycle. They dont know when it stops and dont really know what size loads make it stop. They had a few hand towels for me to use for testing. We put the few rags in the washer and ran it on a heavy cycle. The washer is working fine while it washes. We did a drain and spin and it got up to the high speed and rung the towels out good. No issues found. I advised that if it shuts off to record what if any lights are flashing on the display.
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Minneapolis, MN 55403
Nate
Job Details: 10/09/2023
"Dryer motor makes a loud buzz/hum when dryer is running. Then the dryer stops. If she waits 15 minutes she can get it going again, on timed dry. I replicated the buzzing sound, which is coming from the compressor. Verified that it does this after running for 20 or so minutes. The timer continues to count down, but doesnt resume running. Found that the rear and left side get extremely hot, which causes the dryer to overheat in the motor area, so the cooling fan and compressor continually run until everything cools down again. Recommended pulling out dryer further and angling it, and putting fan behind it when running. They will do that."
We serviced a
SAMSUNG WASHER
Model WA50R5200AW
Near Maple Grove, MN 55369
Phillip
Job Details: 10/09/2023
The customer complaint is water leaks out from under the washer. They are not sure when it happens. We filled the washer up with water and let run for a while. We found no water leaking from the washer. We did find water leaking from the sink next to the washer. The pipe for the stand pipe that connects to the drain is loose and water is leaking. We added pics and showed the customer where its leaking.
We serviced a
WHIRLPOOL REFRIGERATOR
Model LTLS2403S/01
Near Minneapolis, MN 55414
Nate
Job Details: 10/09/2023
"Water leaking and they're not sure where from. Found 2 deep thick ice in the entire freezer. Spent an hour defrosting it all. Water wasnt able to drain down the evaporator drain and instead was leaking through the vents into the fresh food section. Steamed out drain after taking off rear panel, and now it all drains great. Wet vacuumed all the water out from defrosting. Now the drain drains great."
We serviced a
BEKO DISHWASHER
Model DUT36522W
Near Maple Grove, MN 55369
Phillip
Job Details: 10/09/2023
"The customer complaint is the lower spray arm is hitting the lower rack. Upon inspection I found the dishwasher tip is bowed up so the arm is higher. I was able to gently push the bottom back down. Because the spray arm has been hitting the rack I replaced the lower spray arm. I ran the dishwasher, now its not hitting and does not make the sound anymore."
We serviced a
GE DISHWASHER
Model GLD4200L00BB
Near Saint Paul, MN 55114
Delton
Job Details: 10/09/2023
"Customer said that dishwasher didnt have water and soap pod was still intact after the cycle was over. As im here, I started normal cycle and dishwasher fills and sprays and soap pod dissolved. Checked spray arms and flood switch to make sure its not dirty and shuts off the water, wasnt very dirty. I cleaned it and filter. Dishwasher is running and working good as im here. I cannot replicate the issue that customer said they had."
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAW0
Near Minneapolis, MN 55419
Delton
Job Details: 10/09/2023
"Found that the drain trap was not fully screwed in and was leaking a little bit from not being fully tightned. I also cleaned out drain trap and found some debris. I tightened drain trap, tested and no more leaks from washer. Washer is working good."
We serviced a
KENMORE WASHER
Model 110.24922200
Near Shoreview, MN 55126
Matt
Job Details: 10/09/2023
"Customer complaint is, WILL NOT DRAIN. Inspected and tested. Found the lid switch has failed. Customer approved repairs. Installed new lid switch and tested. Washer is working great. Washer is now fixed.
We serviced a
KENMORE DRYER
Model 110.76812690
Near Minneapolis, MN 55423
Delton
Job Details: 10/09/2023
"Customer said that. Doesnt dry all the time. Found that the rollers and belt are worn. Also missing one baffle (short). Replaced dryer kit so the rollers, idler and belt replaced along with gas coils. Cleaned out inside dryer of lint build up and tightned baffle. Tested and dryer is running and heating good.
We serviced a
GE DISHWASHER
Model GDF570SSF8SS
Near Osseo, MN 55311
Phillip
Job Details: 10/09/2023
The customer said the dishwasher was leaking bad into the basement. I started the dishwasher and found water was leaking out the diverter hose. I removed the diverter and found a hole in the diverter hose. I installed a new diverter. I tightened the water inlet nut. The customer said sometimes it does not drain. Today I filled and drained it 3 times and it does not leak and drains good every time. No other issues found.
We serviced a
GE WASHER
Model CANT READ
Near Fridley, MN 55432
Matt
Job Details: 10/09/2023
"Customer complaint is, START BUTTON IS BROKEN. IT STICKS AND HARD TO PRESS.. WATER FILLS UP BUT WONT DRAIN. Customer said they start a cycle and then it pauses in the middle of a cycle. Inspected and tested. Found the start button is pushed in too far and is not responding correctly. Model and serial number are faded and I cant read them. I removed control panel and reinstalled rubber button and reassembled. Its still not responding like it should. I completely removed the rubber part on the button so youre now just pushing on the plastic shaft and now its responding perfectly.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US6B
Near Minneapolis, MN 55410
Delton
Job Details: 10/09/2023
"Installed dishwasher, tested and dishwasher is working good."
We serviced a
KENMORE WASHER
Model 110.44936203
Near New Brighton, MN 55112
Nate
Job Details: 10/09/2023
"Giving an FH error. It fills well with cold water, and fills with hot water. Could be bad pressure sensor switch or flow meter. Quoted for both. Put it in test mode and let it go all the way through all steps and no errors. Customer understands once we install one part we cant return it. Installed flow meter first, and let it go through a normal cycle. It runs great now with no error codes. I let it run for 45 minutes. Prior, it would give an error every time after 2 minutes."
We serviced a
ASKO++ DISHWASHER
Model 1075554156
Near Minneapolis, MN 55424
Nate
Job Details: 10/09/2023
"User interface stopped working on the start button. After sitting a couple days it worked again. Door gasket has a lot of mineral deposit on it. I cleaned all the deposit off, well most of it. Told customer about issue these have with moisture getting in the user interface. Customer would like to hold off on a repair, but would really like a quote for a new door gasket, and for a door gasket and new user interface. Can someone please locate those part numbers and call customer with those two quotes, for their future reference per their request? Thanks! ; saved tckt , states that autho needed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Cottage Grove, MN 55016
Delton
Job Details: 10/09/2023
"Found that filter and spray arms are full of food and gunk build up and spray arms are not spinning due to that. Also the lower rack wheel broke off so the rack lays lopsided preventing spray arm from spinning. Also the soap dispenser is broken and wont release soap.Ordering several parts, under the autho limit and rescheduling.; ordrd 1 WPW10491331 (Lower spray arm) and 1 WP8268645 (Lower rack wheel) and 1 WPW10498900 (Upper spray arm) and 1 WPW10428217 (Soap dispesner)"
We serviced a
ASKO++ DISHWASHER
Model DB16631S.U
Near Arden Hills, MN 55112
Delton
Job Details: 10/09/2023
"Water valve was clogged with bunch of white sediment from whatever was in the water line plumbing. Replaced water valve, tested and dishwasher fills and is washing. No more water fill error. Dishwasher is working good.Office: please collect payment since the contact who is in charge and paying for repair is not in this office building. Do we charge the card on file?; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GDS20KBSBBB
Near Saint Paul, MN 55114
Delton
Job Details: 10/09/2023
"Freezer door is hard to open and only opens half way, also closing is very hard and will leave gap unless you recall push the door hard. Which is the cause of freezer not staying cold all the time since door wont seal.Needs new freezer door rails. Looks like comes in a kit for both left and right. Part shows discontinued and NLA.Office: pelase search for part and call owner with estimate.Freezer door rail kit WR17X12450;; saved tckt"
We serviced a
KENMORE WASHER
Model 11026812690
Near Minneapolis, MN 55423
Delton
Job Details: 10/09/2023
"Washer not fully agitating. Found that the agitator dogs are worn out. Replaced agitator dogs, tested and now is fully agitating and moving clothes to wash. Washer is working good.; used 1 80040 (DOGS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Eden Prairie, MN 55347
Adam
Job Details: 10/09/2023
Customer complaint unit leaking form where the filter goes. Removed the cover going around the filter housing to see what is actually leaking. Notice it was just leaking from the housing itself. The lines going in look good and not cracked. Quoted customer blue boon for filter housing WPW10238123. They will think it over and let us know ; saved tckt
We serviced a
GE RANGE
Model JS760EL1ES
Near Elk River, MN 55330
Matt
Job Details: 10/06/2023
"Customer complaint is, WILL NOT BAKE OR BROIL, ELECTRIC DISPLAY IS ON GOES UP TO 150 THEN CUTS OFF & BROILER NO WORK. Inspected and tested. When you start a bake or broil cycle it runs for a couple minutes and then shuts the cycle off. I tried power cycling it and still doing the same thing. The broil element is fried. I tried disconnecting the broil element to see if that was causing it and it still shut down. Bake element and sensor ohmed out good. I disassembled control panel and inspected the board and couldnt find anything visible wrong or fried. I plugged range in and turned bake on and was going to do some testing from the board, but it started working and preheated to 350F. I reassembled everything and tried preheating to 400F and was working and preheated. Customer declined repairs and is just going to use as is for now."
We serviced a
SCOTSMAN++ ICEMAKER++
Model DCE33PA-1SSD
Near Minneapolis, MN 55441
Adam
Job Details: 10/06/2023
This unit has lot more blue hard water. Wiped down unit with descaling cleaner. Added amount to the fill bucket it let it run though. Scrubbed all the sides and components that are possible to remove scale. I let them know if they have any questions or want us to empty the ice to give us a call and Ill come by.
We serviced a
WHIRLPOOL WASHER COIN OP++
Model CAM2762T03
Near Minneapolis, MN 55422
Nate
Job Details: 10/06/2023
"Ran washer. It drains, fills, agitates and spins great. Checked under it, no signs of oil from transmission. Motor looks good. Everything checks out good."
We serviced a
FRIGIDAIRE MICROWAVE
Model FPBM3077RFB
Near Elk River, MN 55330
Matt
Job Details: 10/06/2023
"Customer complaint is, THE LIGHTS FOR THE RANGE UNDERNEATH ARE NOT WORKING. Inspected and tested. LED lights for the cooktop are not working. I unplugged microwave and removed one of the led light assemblys and plugged microwave back in to check voltage and now lights are working. I reassembled everything and lights are still working perfectly. Looks like power cycling it fixed the issue."
We serviced a
WHIRLPOOL DRYER COIN OP++
Model CGM2761TQ3
Near Minneapolis, MN 55422
Nate
Job Details: 10/06/2023
"Dryer taking long time to dry but heats. Ran it, confirmed that the dryer heats, but the bulkhead and filter where lint trap goes was packed full of lint. Cleaned that out. Maintenance said they will take care of cleaning rest of dryer out. Vent was just cleaned last week and its a 3 ft vent."
We serviced a
LG REFRIGERATOR
Model LMXC23746D/01
Near Andover, MN 55304
Phillip
Job Details: 10/06/2023
"The complaint was the whole unit stopped cooling very quickly. I pulled the fridge out and plugged it back in. I verified the compressor is running but it has failed. I replaced the compressor, the filter drier. I purged the system with nitrogen and found no leaks. I pulled a vacuum for 15 minutes and got it down to 230 microns. I updated the main board then recharged the system with 4.7 ounces of 134a. I advised the customer to give it 6-8 hours to cool and 24 hours to be back to normal."
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Andover, MN 55304
Phillip
Job Details: 10/06/2023
The complaint was the dryer does not heat. I verified there is no heat on the dryer. I took it apart and found the heater coil was bad. I replaced the heating element and then did the dryer duct cleaning. The dryer now heats perfectly fine and the airflow is good.
We serviced a
ASKO++ DISHWASHER
Model D5526
Near Wayzata, MN 55391
Adam
Job Details: 10/06/2023
Customer complaint unit keeps falling forward. Found the mounts were busted looked like its been remounted multiple times. Remounted the best I can with the holes left. Unit is opening and closing properly. Customer also doesnt know how to use the dishwasher. Asko is a little confusing. So explained all the features and how to go through cycles explained in normal will go for 3 hours. Unit is working properly
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Golden Valley, MN 55422
Nate
Job Details: 10/06/2023
Complaint is that it was making a gurgling sound. It hasnt made it for a few days. Not making it while I was there. No video. Told customer normally its the refrigerant moving through the system that makes that. 2.5 year old fridge so its at the age where it could be starting to make sounds. Plugged in newfi and temps have been consistent at 37 and -15 to 0. No error codes other than a door getting left open 67 days ago. All is good.
We serviced a
SPEED QUEEN WASHER
Model SWNNY2SP113TW01
Near Minneapolis, MN 55405
Nate
Job Details: 10/06/2023
"Complaint is that its not draining. I let it run a short cycle and saw it had an excessive amount of detergent suds, and drain pump cavitation, and pressure sensor senses the suds after it drains most of the water and wont allow it to spin. I hand scooped all the suds out, then it drained awesome and spun out perfectly.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ3
Near Otsego, MN 55301
Matt
Job Details: 10/06/2023
"Customer complaint is, clean light is flashing and wont run. Inspected and tested. Found the clean light is flashing 7 times. This is a heating error. I ran dishwasher through service diagnostics cycle and heater turned on and dishwasher was drawing over 10amps with heater on. I checked for leaks underneath dishwasher and couldnt find any. Dishwasher is working and testing good."
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRM00
Near Minneapolis, MN 55413
Nate
Job Details: 10/06/2023
"Replaced broken user interface. It works great now and doesnt have to be taped to stay on the ceiling. They have had the fridge plugged into another outlet with an extension cord per my advice and it hasnt tripped since doing that/ so the outlet behind the fridge, definitely needs to be fixed along with the breaker box. Outlet is coming out of the wall, and I let their office know that when I was here last time. Also, they complained that the fridge smells. I couldnt verify a smell, but I recommended putting baking soda in there.
We serviced a
GE RANGE
Model Pgb995det1bb
Near Eden Prairie, MN 55347
Adam
Job Details: 10/06/2023
Not igniting and getting gas smell. Found the igniter week. Quoted for new igniter. Customer approved installed part tested unit is working great. Also cleaned up top igniters.
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Plymouth, MN 55446
Adam
Job Details: 10/06/2023
Unit still not spinning out went to replace the slide and also found that the stator wires are broken need a stator. Customer is going to pay 100 for the parts because its over the amount. ; ordrd 1 W10754158 (Stator)
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Elk River, MN 55330
Matt
Job Details: 10/06/2023
"Customer complaint is, GAS OVEN NOT HOLDING THE TEMPS. Inspected and tested. I removed bottom panel and inspected the ignitor and everything looked good. Its got the spark electrode ignitor. It doing some really weird stuff. The first time I tried it it only clicked once and didnt ignite. I turned it off and back on a couple times and there was no clicking. I tried the broil and still no clicking. I tried bake again and it ignited on the first try but then went out. I tried again and then it ignited on the first click and started preheating. It only got to 300 and then went out. A couple minutes later it ignited on the first click and finished preheating. The ignitor wiring harness is the new style with the rubber coating. Pulled out oven and tested from the board and found the DSI board has failed. Quoted customer $433. to install new board. Customer approved repairs. Part on order. ; ordrd 1 WPW10511278 (DSI board)"
We serviced a
BOSCH WALL OVEN++
Model HMB50152UC/01
Near Minneapolis, MN 55422
Nate
Job Details: 10/06/2023
"Doesnt run. Found the hinges are bad in the door assembly. Bosch said it needs a new door assembly, as you cant just replace the hinges. Also, the latches the door goes into are broken. Needs door latch kit. Quoted for both. Attached quote. Customer will think about it.; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Blaine, MN 55449
Phillip
Job Details: 10/06/2023
"When I arrived I found the new freezer module was not installed. I installed the freezer light module and all the lights on that series is still dim. I replaced the light board in the back. Now after I plugged it back in all the lights that were dim are now not on at all. I put the old board back in and it was still out. I removed the top cover in the fridge and checked for loose or broken wires to the light modules. I disconnected the harness and plugged them back in. Now all the lights are on except for one on the ice compartment. I added a picture of the one that is out. This is the part number of the light module needed. If we ordered them order 2 of them. Please look at the pics. ; snapped 3 QuickPics, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A
Near Elk River, MN 55330
Matt
Job Details: 10/06/2023
"Customer complaint is, DETERGENT DISP , RINSE AID EMPTIES DURING THE 1ST WASH AFTER FILLING, ALSO STOPS WITH A CODE. I20. Customer said that when they fill up the rinse aid compartment, its empty after running dishwasher one time. The i20 code is a drain error. Dishwasher had standing water in it when I got here. I canceled and drained and pump was running, but not draining. I removed hose from garbage disposal and found it was plugged at the garbage disposal. Cleaned out plug and tested. Dishwasher is draining great now. Also found the sump filter was plugged solid. I showed this to the customer and advised on cleaning regularly. Quoted customer $376. to install new dispenser. Customer approved repairs. Part on order. ; ordrd 1 A00130341 (Dispenser)"
We serviced a
DANBY REFRIGERATOR
Model DKC645BLS
Near Burnsville, MN 55337
Nate
Job Details: 10/06/2023
"The fridge is a kegerator. The fridge froze, and all the beer in it exploded. Then the temps rose to 62 degrees which is what its at currently. No frost on evaporator. Compressor not running. Main PCB is getting 120 VAC but not sending any voltage to compresssor. Overload protector for compressor not getting any voltage from board. Windings on compressor are 5 ohms, 15 ohms, and 10 ohms. Compressor is good. Needs new main PCB. See attached photos, and please see if kegerators are covered. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Minnetrista, MN 55375
Adam
Job Details: 10/06/2023
Unit not draining and lid lock busted. Found unit would go to drain in test mode but nothing. Tip unit to look at drain pump one wire was busted. Rewired plug and tested now draining properly. Lid lock is busted and still needs to be replaced ordering part from Dey and rescheduled ; ordrng 1 W11394572 (LID LOCK ASSM)
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Eden Prairie, MN 55347
Adam
Job Details: 10/06/2023
Part is damaged and not able to fix. The box it shipped in is fine the part inside where the buttons are will need one reordered and a return slip made. Please contact customer with eta. I will send photos in a email if you need pictures. ; states that autho needed
We serviced a
LG DRYER
Model DLGX2802L
Near Saint Paul, MN 55105
Delton
Job Details: 10/05/2023
Light bulb was burnt out. Went to hardware store and replaced bulb. Tested and light comes on and off when door is opened/closed.
We serviced a
MAYTAG WASHER
Model LAT8416AAE
Near Roseville, MN 55113
Delton
Job Details: 10/05/2023
"Replaced water injector guide and the lid clips. Floor is slanted to floor drain so i had to use shim for front left to fully balance washer. Tested and washer fills, agitates, drains and spins. Washer is working good."