Service History 30

We serviced a
MAYTAG REFRIGERATOR
Model MFD2561HEQ
Near Savage, MN 55378
Phil
Job Details: 05/25/2021
"No ice, water from the dispenser works. This unit takes the common icemaker we stock.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Bloomington, MN 55437
Delton
Job Details: 05/25/2021
Ran test mode and had heater error. But during test heater works. Ran normal mode and heater did not come on. Something wrong with control board and sensor. Ordering control board and optical sensor and rescheduling.
We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Rogers, MN 55374
Phil
Job Details: 05/25/2021
The fridge is barely cooling. This unit was manufactured March of 2017 and has a linear compressor. They are going to call LG since they are covering the parts and labor for 5 years on these compressors.
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW8400TW03
Near Elk River, MN 55330
Phil
Job Details: 05/25/2021
The unit is noisy. Bearings have failed.
We serviced a
FRIGIDAIRE RANGE- ELECTRIC
Model FEF376AQH
Near Becker, MN 55308
Matt
Job Details: 05/25/2021
"Customer complaint is, OVEN RUNS TOO HOT AND BURNS FOOD, OR NOT COOKING AT ALL. Inspected and tested oven. Oven temperatures were averaging right at 350F when it was set at 350F. I replaced the temperature sensor probe anyway. Oven is working great.
We serviced a
LG DRYER- GAS
Model DLGX3571W
Near Elk River, MN 55330
Matt
Job Details: 05/25/2021
"Customer complaint is, NO HEAT. Inspected and tested dryer. Found the ignitor has failed. Customer approved repairs. Installed new ignitor and tested. Dryer is now fixed.
We serviced a
HAIER FREEZER
Model HF50CM23NW
Near Rogers, MN 55374
Matt
Job Details: 05/25/2021
"Customer complaint is, NO COOL- WONT STAY ON. Inspected and tested freezer. Found the compressor has failed. Freezer needs to be replaced."
We serviced a
LG WASHER FRONT LOA
Model WM3470HWA
Near Hanover, MN 55341
Matt
Job Details: 05/25/2021
"Customer complaint is, WONT DRAIN- THINKS ITS THE PUMP. Inspected and tested washer. Found the drain pump has failed. Customer approved repairs. Installed new drain pump and tested. Washer is now fixed.
We serviced a
WHIRLPOOL RANGE- ELECTRIC
Model WFE505W0JS0
Near Saint Michael, MN 55376
Matt
Job Details: 05/25/2021
"Customer complaint is, OVEN WONT HEAT AFTER SELF CLEAN- THINKS ITS HEATING ELEMENT- COOK TOP WORKS FINE. Found the power cord was melted at the block. Customer approved repairs. Installed new cord and repaired wire. Tested oven and its working great. Oven is now fixed.
We serviced a
GE MICROWAVE
Model PVM1790SR1SS
Near Minneapolis, MN 55409
Nate
Job Details: 05/25/2021
"Microwave sporadically not running. Found 3 bad microswitches. Replaced, runs great. Vent cover above is barely attached. All tabs broken.
We serviced a
DACOR RANGE- GAS
Model ERD36SCH
Near Eden Prairie, MN 55347
Nate
Job Details: 05/25/2021
"Had an F0 error code. Buttons on touchpad were not working. I turned off power at breaker, which customer had not done yet. Turned power back on, and it gave an F1 error, but when I hit cancel it unlocked the keypad with no error codes anymore. I put on bake and preheat it to 350. It heated great. Tried broil too. That worked as well. Tried all buttons and all buttons work. No errors anymore. If it fails again, I would recommend ordering a new touchpad membrane and main board, and installing new control membrane first on return visit. It is a black membrane."
We serviced a
GE WASHER TOP LOAD
Model GTW460ASJ5WW
Near Chanhassen, MN 55317
Nate
Job Details: 05/25/2021
Washer is leaking increasingly on large loads. Found the gearcase dripping a ton of oil. Ordered new transmission from Marcone and hub nut from Sundberg. Coming back to install. ; ordrd 1 WH38X27335 (Transmission) and 1 WH02X10363 (Hub nut)
We serviced a
WHIRLPOOL MICROWAVE
Model GH5184XPS4
Near Carver, MN 55315
Paul
Job Details: 05/25/2021
Installed fuse Dana ordered issue fixed.
We serviced a
KENMORE WASHER TOP LOAD
Model 11082670110
Near Minnetonka, MN 55345
Paul
Job Details: 05/25/2021
Complaint was unit not spinning and draining. Needed a lid switch Replaced issue fixed ; used 1 3949247V (LID SWITCH) from stock
We serviced a
KENMORE REFRIGERATOR
Model 10670167990
Near Minnetonka, MN 55345
Paul
Job Details: 05/25/2021
Complaint was water dripping in fridge. Defrost drain and installed heater. Issue fixed. ; used 1 819043 (DRAIN HEAT PROBE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Eden Prairie, MN 55346
Nate
Job Details: 05/25/2021
Dishwasher not draining. Found a Y shaped valve that the drain hose connected to and then branched off to the garbage disposal. I took that apart and it was plugged with a big almond. Took out the almond and now it drains great. Ran the dishwasher and it runs awesome.
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model WL42T26DW1
Near Wayzata, MN 55391
Nate
Job Details: 05/25/2021
Leaking a tiny bit. Found 3 hoses that were leaking. Replaced all 3. Ran through full test mode. No leaks or drips. Runs great now.
We serviced a
LG DRYER- GAS
Model DLGX3471V
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
Installed part issue fixed. Customer needs vent cleaned fire inside unit.
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model GBD307PDS09
Near Minneapolis, MN 55446
Nate
Job Details: 05/25/2021
Bake element broken. Replaced with new one. Runs great now.
We serviced a
ADMIRAL WASHER TOP LOAD
Model ATW4675YQ1
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
Complaint was unit wouldnt spin and needed a actuator. used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
ADMIRAL DRYER- ELECTRIC
Model AED4675YQ1
Near Eden Prairie, MN 55347
Paul
Job Details: 05/25/2021
"Complaint was unit sounds horrible, and smells bad. Cleaned it out with cleaner and installed the rebuild kit. ; used 1 4392065 (REBUILD KIT) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model MISSING
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
Microwave has been broken since previously serviced. Upon arrival and inspection I found the microwave and poor repair. The console was loose and falls off exposed wiring and control boards were present. The model and serial number is missing. The customer noted previous service company never completed repair and left without communicating. This microwave is beyond repair it cannot be fixed due to missing information and I would suspect the cost will exceed the value of the microwave. See pictures for details please call into authorization.; saved tckt
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWW3
Near Becker, MN 55308
Phil
Job Details: 05/25/2021
"The latch is broken, ordered a new one.
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
Customer decided to replace the microwave. No repairs performed.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS27CXMS3
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
"Noise complaint. Copper plumbing interference with the condenser fan.I re routed and secured with a cable tie. The noise has gone away. Plumbing is not standard, if issue persists feed braided steel water line and valve will need to be installed before we can service. Customer was notified of plumbing changes necessary"
We serviced a
AMANA WASHER TOP LOAD
Model NAV2335AWW
Near Brooklyn Park, MN 55429
Nate
Job Details: 05/25/2021
"Banging around. Found a bad snubber ring. Bad springs too. Replaced, runs great now. No banging.; pckd up 1 12002773 (Springs)"
We serviced a
KENMORE RANGE- ELECTRIC
Model 911.4676569
Near Champlin, MN 55316
Seth
Job Details: 05/25/2021
I replaced style temp sensor and infinite switch. Range is now fixed.
We serviced a
MAYTAG RANGE- GAS
Model MGR5770ADW
Near Champlin, MN 55316
Seth
Job Details: 05/25/2021
"Not baking, failed ignitor was replaced. I tested the bake option its now working perfectly.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model W0C54EC0AB02
Near Minneapolis, MN 55444
Seth
Job Details: 05/25/2021
I replaced the burnt wave guide covers. I tested the microwave its now working as designed.
We serviced a
AMANA WASHER TOP LOAD
Model NTW4700YQ0
Near Otsego, MN 55330
Matt
Job Details: 05/25/2021
"Customer complaint is, TUB ISNT ATTACHED- BELT OR SHAFT DRIVE- WONT SPIN. Inspected washer, found one of the suspension rods had come off. It wasnt the same one as last time. I was able to reattach it and tested washer in service diagnostic mode. Everything worked great. I put a load of towels on and ran it through a rinse and spin. It agitated, drained and when it went to spin out it started banging around. Needs 4 new suspension rods and top tub ring. Parts on order. ; ordrd 1 WPW10215108 (Tub ring) and 1 W10780048 (Suspension rods)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA50R5400AW/US
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
Complaint was unit getting a low water error. Hot water was shut off. Took unit apart and inspected valve and screens. Turned back and and tested no more error codes and good water flow. Just was water shut off.
We serviced a
LG DRYER- ELECTRIC
Model DLG2524W
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
"Complaint was unit ending cycle after just a few minutes. And not drying, and a noise Vent needs to be cleaned. And needs a new main board sensors are good and hooked up Board is NLA Landlord will need to replace dryer.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWC200XW0
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
Complaint was unit leaks only with sheets Tested with sheets no issue found
We serviced a
MAYTAG DRYER- ELECTRIC
Model LDE8404ACE
Near Shakopee, MN 55379
Paul
Job Details: 05/25/2021
"Complaint was a noise. Did a full tune up. Issue fixed. ; used 2 12001541 (ROLLER), 1 WPY312959 (BELT), and 1 WP6-3037050 (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Bloomington, MN 55437
Delton
Job Details: 05/25/2021
Found that the evaporator drain tube was clogged. Replaced drain tube with new drain kit. Tested and now drains and is working good. No more leaks.; used 1 W10619951 (EVAP P TRAP) from stock
We serviced a
FISHER PAYKEL WASHER TOP LOAD
Model GWL15
Near Minneapolis, MN 55407
Delton
Job Details: 05/25/2021
"Found that pump was leaking and shorted fuse. Replaced fuse and pump, tested and washer now drains and is working good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TD2
Near Minneapolis, MN 55411
Delton
Job Details: 05/25/2021
"Replaced evaporator fan motor, tested and it is running and blowing air. Refrigerator is running and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55420
Delton
Job Details: 05/25/2021
"Dishwasher wont turn on. Found that no power was going to dishwasher. Found that breaker was tripped. Reset breaker, tested all functions in service mode. Dishwasher is running and working good."
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX500XW1
Near Minneapolis, MN 55431
Delton
Job Details: 05/25/2021
"Getting basket speed fault and Motor RPM fault. Clothes still wet at end of cycle. Appears to be actuator problem. Customer approved estimate. Replaced actuator , tested and washer fills, agitates, drains and spins. Washer is working good.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE WASHER TOP LOAD
Model WHRE5550K2WW
Near Eagan, MN 55121
Delton
Job Details: 05/25/2021
Motor has power but no led. Also frame support bracket is bent so tub sits and scraps on bottom of chassis. Also leaks onto shifter then onto floor. Due to costs of parts/repair not economical to repair. Either way customer would rather take cash out if repair is approved.
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Eagan, MN 55122
Delton
Job Details: 05/25/2021
"Replaced drains pump and drinahose, tested and dishwasher is draining and working good. ; pckd up 1 Aem69493808 (Drain hose)"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Maple Grove, MN 55369
Seth
Job Details: 05/25/2021
"Fridge leaking, upon arrival and inspection I found both freezer and refrigerator evaporators were leaking. This is a known defect of GE refrigerator is manufactured by Samsung. I spoke with the customer about repair possibilities but she declined repairs. I advised against repairing. She will be having her floor repaired and given the track record of this make and model of refrigerator it would not be wise to risk future eminent failures."
We serviced a
GE WASHER TOP LOAD
Model WPGT9360E0WW
Near Plymouth, MN 55446
Phil
Job Details: 05/24/2021
There is an audible clicking noise only in wash mode. Spins sounds good. It sounds like something is loose and banging when the washplate changes direction and the whole tub moves a little bit.
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS3
Near Shakopee, MN 55379
Paul
Job Details: 05/24/2021
"Installed new latch to try and help with door issue, but after closer inspection I found the door is bent.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA01
Near Saint Michael, MN 55376
Matt
Job Details: 05/24/2021
"Customer complaint is, ICE MAKER NOT SENDING OUT ICE. Found the ice maker has failed. Customer approved repairs. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
MAYTAG DRYER- ELECTRIC
Model MDG6000AWW
Near Apple Valley, MN 55124
Delton
Job Details: 05/24/2021
Found the belt broke and idler wheel worn out. Replaced belt and idler wheel. Tested and and dryer now tumbles and heating and working good.
We serviced a
KENMORE DISHWASHER
Model 665.13193k901
Near Savage, MN 55378
Phil
Job Details: 05/24/2021
Seveal buttons on the touchpad do not work including the start button. The dishwasher is not useable at all. Unit needs a new touchpad.
We serviced a
MAYTAG DISHWASHER
Model mdb4709aws1
Near Albertville, MN 55301
Phil
Job Details: 05/24/2021
The dishwasher is not draining. The customer just installed a new disposal and they need to knock the plug out.
We serviced a
KENMORE REFRIGERATOR
Model 106.565664
Near Champlin, MN 55316
Phil
Job Details: 05/24/2021
"The freezer temp seemed to be OK. The fresh food was warm. The damper assemlby had air blowing through it when the door was open. When the door was closed, they didn't get any air flow. I am pretty sure the return duct is iced up. The are unplugging it and getting fan blowing in the unit. There was a little bit of ice on the back wall.
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTSQ1
Near Becker, MN 55308
Phil
Job Details: 05/24/2021
The dishwas blows the breaker at random times and they will see a spark from the console area.
We serviced a
KENMORE DRYER- GAS
Model 110.875848
Near Chaska, MN 55318
Phil
Job Details: 05/24/2021
The dryer does not tumble. Door switch turned the light on and off.
We serviced a
KENMORE DRYER- ELECTRIC
Model 110.795228
Near Monticello, MN 55362
Matt
Job Details: 05/24/2021
"Customer complaint is, NO HEAT & WONT STOP SPINNING FOR HOURS ON END. Inspected and tested dryer. Found the thermal fuse has failed and the bulkhead is 90 percent plugged with lent. Installed new fuse and cleaned out bulkhead. Tested dryer and air flow on back of dryer is 33mph and heat is cycling between 195 and 110F with vent disconnected. With vent connected I get 18mph air flow on outside of house and the heat is cycling the same 195-110. Dryer is now fixed.
We serviced a
FRIGIDAIRE STACKED WASHER
Model FFFW5100PW0
Near Becker, MN 55308
Matt
Job Details: 05/24/2021
"Customer complaint is, Bleach compartment not working, the bleach got over some clothes & stained THEM. Inspected and tested washer. Found the dispenser compartment is really slimy and gross with soap scum. Cleaned out dispenser and tested washer. Everything is working great."
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Elk River, MN 55330
Matt
Job Details: 05/24/2021
"Customer complaint is, THERE'S POWER BUT UNIT WON'T ENGAGE. Inspected and tested dishwasher. Found the main board has failed. Also the wire harness from the door to the main board is all corroded. Needs a new board and wire harness.
We serviced a
GE RANGE- ELECTRIC
Model PS978ST1SS
Near Minneapolis, MN 55446
Nate
Job Details: 05/24/2021
"Upper oven not heating. Found a burnt out daughter board. GE tech support had me test various things and they confirmed it was the part that would cause this issue. Daughter board is getting 120.
We serviced a
AMANA DRYER- ELECTRIC
Model NDE2335AYW
Near Waconia, MN 55387
Paul
Job Details: 05/24/2021
"Installed all parts and tested issue fixed.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4800XQ4
Near Brooklyn Center, MN 55429
Nate
Job Details: 05/24/2021
"Washer wasnt going into drain or spin. Found a bad latch. Replaced, ran through test mode, ran great. Checked for fault codes before I got here. Only code was that water was too hot, and an unbalanced load."
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS3
Near Osseo, MN 55311
Seth
Job Details: 05/24/2021
Leaking evidence of a leak was found at the front kick panel as well as underneath. Upon arrival and inspection I found a house of water stuck in the insulation. I ran through to rinse cycles and found no active leak but evidence of heavy suds inside. I ran cooking oil in the tub and cleared the contamination. No leaks were found.
We serviced a
AMANA WASHER TOP LOAD
Model NAV2335AWW
Near Brooklyn Park, MN 55429
Nate
Job Details: 05/24/2021
Put new snubber ring on but it cracked and snapped in half when I was reinstalling everything. Ordered a new one and will grab it from will call today and will be going back to the customers house tomorrow morning.
We serviced a
ELECTROLUX STACKED WASHER
Model EFLS627UTT1
Near Maple Grove, MN 55369
Nate
Job Details: 05/24/2021
Washer is really hard to turn on. Installed new touchpad.
We serviced a
GE DRYER- GAS
Model DBXR463GG7WW
Near Maple Grove, MN 55369
Nate
Job Details: 05/24/2021
"Not always starting. Found a bad start switch. Replaced, runs great now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Minneapolis, MN 55412
Nate
Job Details: 05/24/2021
"After further diagnosis, discovered that freezer was only 15 degrees. There is a giant ice ball on corner of evaporator. The evaporator is clear with no frost after 20 minutes. Compressor and fans running. The compressor constantly runs to try and cool down freezer. With no damper, the cold air continues to flow into fresh food. Sealed system issue.
We serviced a
MAYTAG DRYER- GAS
Model MDG6700AWW
Near Big Lake, MN 55309
Matt
Job Details: 05/24/2021
"Customer complaint is, NOISE WHEN TUMBLING. Inspected and tested dryer. Found one of the rollers had failed. Installed new roller and tested. Dryer is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model wdt730pahz0
Near Otsego, MN 55301
Matt
Job Details: 05/24/2021
"Customer complaint is, NO WATER. Inspected and tested dishwasher. Found the circulation pump has failed. Customer approved repairs. Installed new circulation pump and tested. Dishwasher is working great. Dishwasher is now fixed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Waconia, MN 55387
Paul
Job Details: 05/24/2021
Installed new wash pump. Also found a leak on The supply line but cant replace it because its the valve and line all in 1 Needs a plumber. But unit washes great now.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Chanhassen, MN 55317
Paul
Job Details: 05/24/2021
Installed part and tested issue fixed.
We serviced a
SAMSUNG DRYER- GAS
Model DV50K8600GV/A3
Near Shorewood, MN 55331
Paul
Job Details: 05/24/2021
"Complaint was unit not tumbling, Customer told me he reached in to grab something and turned the drum when he put weight on it and herd a loud thud. He kicked the belt off of the idler. Put it back on and tested issue fixed."
We serviced a
MAYTAG DISHWASHER
Model MDB6000AWW
Near Excelsior, MN 55331
Paul
Job Details: 05/24/2021
Complaint was unit not washing. Needs wash pump assembly. Racks are also rusting. P Before ordering parts and repairing unit.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Maple Grove, MN 55369
Seth
Job Details: 05/24/2021
"Customer complains to dishwasher leaks upon arrival and inspection I found the dishwasher had a bad bottom wiper and no splash shields. I installed them and leveled the machine as it was tipped forward a half an inch. I tested by running a rinse cycle and machine stopped leaking although I did see signs of suds. I left instructions on dealing with suds and recommended they use a citric acid-based cleaner to help with heavy mineral buildup in the unit. The dishwasher is now fixed;
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model GHW9200LW
Near Maple Grove, MN 55311
Seth
Job Details: 05/24/2021
Customers complaint with the washer is that its loud during the spin cycle and walks around the room they can only use the slow spin option. The rear main bearing has failed there is 1/8 inch slop. Customer will replace
We serviced a
DACOR WALL OVEN- ELECT
Model ECS130SCH
Near Golden Valley, MN 55422
Seth
Job Details: 05/24/2021
I remove the relay control board that was burnt and we sent it in to be rebuilt. I installed the relay control board and repaired a few wires that were damaged. I tested the oven and both bake and broil worked perfectly. I also replaced both door hinge and spring assemblies as it was weak and not sealing properly. The wall oven is now fixed.
We serviced a
FISHER PAYKEL DRYER- ELECTRIC
Model DE05-US2
Near Long Lake, MN 55356
Seth
Job Details: 05/24/2021
Customers complaint with the dryer is it makes a loud noise. Upon arrival and inspection I found the bearing had failed along with two of the glades.
We serviced a
GE REFRIGERATOR
Model PGS25KSEAFSS
Near Plymouth, MN 55446
Seth
Job Details: 05/24/2021
Customers complaint with the fridge is that after a power outage it did not come back on and restore power or cool. Upon arrival and inspection I found no physical evidence of power. There was electricity at the outlet so I inspected the control board and found many of the capacitors were swollen. I replace the control board and unit begin cooling instantly. The interior lights unfortunately are still not working. I spoke with the customer and at this point they want to hold off on pursuing repair for those. Do you wanna begin cooling I watched an over 20? temperature drop over 15 minutes. I advise the customer to leave it empty and let it run for 24 hours. The fridge is now fixed.
We serviced a
GE DRYER- ELECTRIC
Model DJXR433EG6WW
Near Maple Grove, MN 55311
Seth
Job Details: 05/24/2021
"Start switch loose, I secured it and tested. The dryer is now fixed."
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLW0LIW0
Near Eagan, MN 55123
Delton
Job Details: 05/24/2021
"Customer says has burning smell and smoke came out inside of drum after a load of sheets. I ran a load of towels in washer and it agitates and spun out good. Appears that the sheets wrapped itself into a ball and threw the drum off balance a bit causing the inner steel drum and rubber causing friction burn,smoke. I informed to use extra towels or items in the wash to balance out sheets so there is a even load to balance inside drum better.Washer is working good as Im here."
We serviced a
KENMORE REFRIGERATOR
Model 253.648824
Near Minneapolis, MN 55417
Delton
Job Details: 05/24/2021
"Found that there is only %10 frost pattern. Sealed system leak. Explained to customer that it is expensive, major repair and not likely worth it. Customer will purchase new refrigerator."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW5640XW0
Near Minneapolis, MN 55417
Delton
Job Details: 05/24/2021
"Replaced control board and actuator. Tested and washer fills, agitates, drains and spins."
We serviced a
SAMSUNG STACKED WASHER
Model WF42H5200AP/A2
Near Minneapolis, MN 55404
Delton
Job Details: 05/24/2021
Washer wont power on. Can hit power button and hear relay click but wont power on. Have power going to control board. Bad control board. Customer approved estimate. Ordering control board and rescheduling.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX700XW2
Near Minneapolis, MN 55419
Delton
Job Details: 05/24/2021
"Found that gearcase i locked up and wont spin or agitate. Bearings are bad. I managed to spin tub by hand and get tub loose but when in spin mode it is very loud. Needs gearcase and actuator.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GR2FHMXPS03
Near Eagan, MN 55122
Delton
Job Details: 05/24/2021
Ripping GFCI outlet when going into defrost. Something in heating circuit ic causing GFCI to trip. I plug it into regular outlet and refrigerator goes into defrost and works good.Ordering adaptive defrost control and heating element.
We serviced a
KENMORE WALL OVEN- ELECT
Model 79048903000
Near Osseo, MN 55311
Phil
Job Details: 05/21/2021
"The oven stopped heating after a clean cycle. None of the elements heat currently. The wire diagram is on Sears website. It appears there is only 2 things that can make this happen, either the resetable fuse on the unit has failed or the L2 relay has failed on the relay board. Should be able to solve either issue. Fuse is 119 on the oven diagram and appears to be on the rear. (by FW)"
We serviced a
MAYTAG WASHER TOP LOAD
Model LAT8404AAE
Near Minneapolis, MN 55412
Phil
Job Details: 05/21/2021
Customer said the machine is not draining. The machine went through all the cycles OK. Their utility sink is not draining right and is really backing up. I am assuming the machine siphoned water back into the machine from the sink. they are going to run it through a couple cycles and watch the sink and call if htye have more issues.
We serviced a
LG DISHWASHER
Model LDF6810ST/01
Near Minneapolis, MN 55427
Nate
Job Details: 05/21/2021
Was not heating before. Heater tested bad. Replaced heater today and ran dishwasher. Dishwasher ran great now.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25FKSS00
Near Plymouth, MN 55441
Nate
Job Details: 05/21/2021
Nothing was running. Replace the control board and everything was running except for the condenser fan. Secured the connector to the condenser fan with a zip tie and it started right up. Told customer if it stops running in the future we will want to order a new condenser fan motor. Was also leak in the back so I tightened the nut and now it is not leaking.
We serviced a
GE RANGE- GAS
Model JGBP28SEJ1SS
Near Minneapolis, MN 55427
Phil
Job Details: 05/21/2021
Broil and Cooktop work. The breaker pops quickly after bake is turned on.
We serviced a
MAYTAG WASHER TOP LOAD
Model MVWX655DW1
Near Becker, MN 55308
Matt
Job Details: 05/21/2021
"Customer complaint is, INTERMIT GRINDING NOISE AT AGITATION. Found the transmission is failing. Part on order.
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Eagan, MN 55123
Phil
Job Details: 05/21/2021
The door is not lacthing and turning off the light. Ordered a new latch/switch holder.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Minneapolis, MN 55420
Phil
Job Details: 05/21/2021
Machine is dead. I didn't see anything that can make this unit go dead other than a poor connection or a bad board. The board is on BO and the customer is aware. Hopefully it is a bad connection in the junction box.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF455ARGSGR/AA
Near Osseo, MN 55311
Phil
Job Details: 05/21/2021
The machine would not turn on at all. She plugged a lamp into the outlet and it would not turn on. She ran an extension cord to another room and the machine turned on and started running. She started a cycle. I will call her in 45 minutes and see if it made it through the cycle OK.
We serviced a
Dacor VENT HOOD
Model VENTHOOD
Near Eden Prairie, MN 55347
Phil
Job Details: 05/21/2021
The vent hood drips grease all the time. The customer new how to partially clean it but was not disassembling it all the way. Showed them how to clean it properly.
We serviced a
GE WASHER TOP LOAD
Model WHRE5550K2WW
Near Eagan, MN 55121
Phil
Job Details: 05/21/2021
The washer fills with water and drains but does not agitate or spin.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG231LVS1
Near Big Lake, MN 55309
Matt
Job Details: 05/21/2021
"Customer complaint is, PRESS BUTTON IT SAYS IT'S 400 BUT IT'S NOT, SO HAVE TO TURN ON AND OFF TO HEAT UP TO 400. Found the ignitor has failed. Installed new ignitor and tested. Range is now fixed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Plymouth, MN 55446
Nate
Job Details: 05/21/2021
Not making ice. Checked downstairs. Water turned off to the icemaker. Cant have it on because of bad water filter in basement. Customer will have plumber come out.
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 03
Near Big Lake, MN 55309
Matt
Job Details: 05/21/2021
Customer complaint is, Dishes not getting clean in parts of dishwasher, and coming out very wet and not as hot as they normally would be at end of cycle. Found the diverter motor has failed. Also needs micro switch and seals. Installed new diverter motor, micro switch and two seals. Tested dishwasher. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Elk River, MN 55330
Matt
Job Details: 05/21/2021
"Customer complaint is, LITTLE TO NO WATER PRESSURE AND ICE MAKER IS FREEZING UP. Found the water valve has failed and is leaking and freezing up the water chute and ice maker. Removed water supply line from the valve and the water is really brown and chunky. to install new valve, new water supply line from valve to filter and defrost the ice maker. Installed new valve and defrosted ice maker. The water line was good, so I didnt replace it. Tested valve and everything is working great. Refrigerator is now fixed. ; used 1 242252702 (VALVE) from stock"
We serviced a
GE MICROWAVE
Model JVM3160RF3SS
Near Minneapolis, MN 55410
Delton
Job Details: 05/21/2021
"Found that fuse is bad and cut power to microwave. Found that switch holder is worn out and latch is not hitting switches in correct order causing it to short out. Ordering parts and rescheduling.
We serviced a
LG DRYER- GAS
Model DLG7188WM
Near Minneapolis, MN 55424
Delton
Job Details: 05/21/2021
"Found that rollers are locked up and drum is hard to turn. Replaced all 4 rollers and cleaned out insider dryer of lint build up, tested and dryer tumbles, heats and is working good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS1
Near Eden Prairie, MN 55347
Delton
Job Details: 05/21/2021
"A lot going on with this one. Just hums, Diverter just clicks. Heating element bent up hit spray arm., also wont drain. Needs slew of parts. Some are on back order.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near New Hope, MN 55428
Nate
Job Details: 05/21/2021
"Not cooling. In test mode everything runs great, including defrost heater. When I took back evaporator cover off, evaporator was encased in ice. Control board is not sending voltage to defrost heater when its supposed to.
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500DC5
Near Otsego, MN 55330
Matt
Job Details: 05/21/2021
"Customer complaint is, LEAKS & LOSES BALANCE & MAKES LOUD NOISE & TRIES TO RESET ITSELF- HAS WTR DMG. Inspected and tested washer. Everything was working great in service diagnostic mode. Ran a quick cycle with a load of towels. It filled, agitated, drained and spun out the clothes great. Washer is operating normal for me."