We serviced a
GE RANGE
Model JDP39DN3BB
Near Minnetonka, MN 55305
Adam
Job Details: 05/03/2023
Rt front burner not working. Found I wasnt getting any voltage to the burner. Disassembled to get to the switch. The switch is getting power to it just not sending it to the element. Replaced switch and now working great.
We serviced a
ELECTROLUX WASHER
Model EFLW427UIW0
Near Osseo, MN 55311
Phillip
Job Details: 05/03/2023
"The customer said that when the use the washer they find water inside the handle of the pedestal that the washer sits on when the wash cycle is all done. I checked all the hoses and the door gasket, everything looks good no leaks. I can see water run marks on the front panel under the soap dispenser drawer. When I ran a test cycle I did see a little water leaking out the front of the soap drawer. Please order the drawer assembly and drawer front cover. Please call square trade to have the parts ordered. I instructed the customer that once they get the part to call us back. Drawer assembly 5304514793Drawer cover 5304515293; O-emld tckt"
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Big Lake, MN 55309
Seth
Job Details: 05/03/2023
Refrigerator is not cooling. Put it into test mode. All the fans and compressors are running. This unit has a failed sealed system. Please quote.; saved tckt
We serviced a
GE REF BUILT IN++
Model PSB42YSXASS
Near Chanhassen, MN 55317
Adam
Job Details: 05/03/2023
Unit was cooling. Last time was out working properly. Found nothing was running. The fans and display are working. Turned power of and back on for a hard restart. Still nothing. Next checked all connections all good. Turned off the power switch to test the door switch all good turned back on the power switch and the compressor kicked on but nothing else happened. Found the control board is failingWR55X10428 board. ; states that autho needed
We serviced a
ASKO++ DRYER
Model T411VD.W.U.
Near Minneapolis, MN 55419
Delton
Job Details: 05/03/2023
"Found that motor is weak and can barely turn the drum. Also there is a service bulletin for hard drum rotation to add grease or oil to the front felt. Also belt is squeaking. Watched video on how to replace motor and it is a complete tear down. Schedule 3 hours because Ive never done it before and need time to figure it out, so charge accordingly when giving estimate. I cant find part numbers/parts break down list on asks website.Find part numbers and give customer quote, schedule 3 hours to ensure I have time to figure it out.Need to order motor, belt, grease part# 341394; saved tckt"
We serviced a
GE WASHER
Model WLRR5000G0WW
Near Maple Grove, MN 55369
Phillip
Job Details: 05/03/2023
The washer does not fill with cold water. I tested the cold water solenoid and it reads 0. The hot works and that was 1085 ohms. I gave the quote for the valve. Im ordering the part from Dey. ; ordrd 1 WH13X10024 (Water valve)
We serviced a
GE DISHWASHER
Model GDF610PSJ4SS
Near Minneapolis, MN 55413
Nate
Job Details: 05/02/2023
"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Otsego, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed and the idler pulley is seizing up. Installed new heating element, idler pulley and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.
We serviced a
LG WASHER
Model WM4000HBA/01
Near Albertville, MN 55301
Matt
Job Details: 05/02/2023
"Customer complaint is, THE WASHER IS LEAKING. Customer had everything disconnected and pulled out. Inspected and tested. It looks like it was just leaking from the supply line. Supply lines are not covered. I installed new hoses on washer and tested. Washer is working great and no more leaks. Washer is now fixed.
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA
Near Saint Michael, MN 55376
Phillip
Job Details: 05/02/2023
The customer said the dishwasher was running no stop and the normal light is blinking. That indicates a leak underneath. I found the drain pump is not able to drain all the water out. The drain filter was plugged up. I showed the customer how to clean it. I pulled the dishwasher out and found the fill line was leaking a little and water was draining back into the bottom of the dishwasher base. I tightened the line connection now it does not leak.
We serviced a
GE REFRIGERATOR
Model GNE27JYMTFFS
Near St. Cloud, MN 56304
Seth
Job Details: 05/02/2023
I installed a new bushing and greased it. The door is now working as designed.
We serviced a
SAMSUNG WASHER
Model WF45R6100AC/US
Near Rogers, MN 55374
Matt
Job Details: 05/02/2023
"Customer complaint is, SPIN CYCLE ERRORS FOR THE WEEK PRIOR AND THEN AFTER REPEATING A SPIN CYCLE STOPPED. Washer was locked with a load of floor mats and water. I removed the drain filter and it was plugged solid with dog hair. I cleaned out filter and started washer on a spin cycle and it spun out the floor mats that were in the washer. I started a quick wash cycle and watched it through the entire cycle and it worked perfectly. Looks like the drain filter was the problem. I advised customer to clean filter at least once a month because they have 3 big dogs."
We serviced a
KENMORE WALL OVEN++
Model 79047913604
Near Maple Grove, MN 55311
Phillip
Job Details: 05/02/2023
The customer said the upper oven bake is not working. It does heat up on broil and convection. I removed the bake element and found it was bad. I replaced the element. I started the oven on bake. Its now heating good.
We serviced a
KENMORE WASHER
Model 110.2980289
Near Minneapolis, MN 55443
Matt
Job Details: 05/02/2023
"Customer complaint is, doesnt spin. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs and tested. Washer is working great. Washer is now fixed.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Champlin, MN 55316
Matt
Job Details: 05/02/2023
"Customer complaint is, NOISEY. Customer said it makes a squealing sound at the beginning of the spin cycle. I removed the agitator and found a piece of metal and hair was rapped around the spline. Removed metal and cleaned off hair. Reassembled and tested. Washer still has a squealing noise at the beginning of the spin, but then goes away. I inspected underneath and everything looks good. Washer is going to need a new gearcase to fix this issue. Customer is just going to use it as is for now."
We serviced a
KENMORE DRYER
Model 417.920421
Near Minneapolis, MN 55406
Nate
Job Details: 05/02/2023
Dryer running loud. Found a broken zipper stuck between the drum and the felt front bearing. Cleaned that out and vacuumed out the dryer. Runs nice and quiet now.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW0
Near Champlin, MN 55316
Matt
Job Details: 05/02/2023
"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
BOSCH DISHWASHER
Model SGE68U55UC/C9
Near Saint Paul, MN 55105
Nate
Job Details: 05/02/2023
"Ended up finding a bad case break. The dishwasher fills with water and circulated but it then stops after 5 minutes. Put in test mode and only error code is a lack of filling with water. Case break is lying to the dishwasher.
We serviced a
MAYTAG DRYER
Model LDG5916AAE
Near Minneapolis, MN 55437
Delton
Job Details: 05/02/2023
"Found that the igniter comes on but no flame. I checked to see if gas was turned on and found that it was turned off for the dryer. Turned on gas valve, tested and dryer turns on and flame.
We serviced a
MAYTAG WASHER
Model MVWB800VB0
Near Excelsior, MN 55331
Adam
Job Details: 05/02/2023
Customers complaint unit leaking underneath. Tipped unit back and notice the water has been dripping on the motor. Removed the rotor and notice the water was leaking from where the bearing is and then would drip down and on the rotor. Put unit in spin cycle and unit sounds terrible definitely needs a bearing kit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23HCEDBSR/AA
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
"Unit was leaking water and filling crisper tray. Cleared out fridge to get to back evap cover. Removed cover and found that the defrost drain was clogged and frosting up the one corner. Installed parts then tested. Unit is working properly.
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
Water over filled the defrost pan. It didnt drain out enough water or steam out enough ice and over filled. Cleaned it out. Its keeping temps right and customer was happy we got to clean behind the fridge.
We serviced a
SAMSUNG WASHER
Model MISSING
Near Saint Paul, MN 55104
Nate
Job Details: 05/02/2023
"Replaced broken counterweight, broken bolt and broken nut/washer. Used lock tight for bolt.
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Minneapolis, MN 55408
Nate
Job Details: 05/02/2023
"Dryer is scraping. Took dryer apart, cleaned lint out. Adjusted the side panel so that its not scraping anymore. Works and heats great now.
We serviced a
DANBY REFRIGERATOR
Model SBC057D1BSS
Near Plymouth, MN 55446
Phillip
Job Details: 05/02/2023
The customer had the setting to the max of 37 degrees. The inside temp of a can of pop was 44. The cans and the glass shelfs half moisture on them so its definitely cold inside. I removed the evaporator cover and the evaporator had good frost and the fan is working. I adjusts the temp sensor so it will cycle longer. This is a beverage and wine fridge. Im not sure if this unit will hold the same cold temps as a regular fridge. No other issues found.
We serviced a
BEKO++ DRYER
Model BDV7200X
Near Bloomington, MN 55425
Delton
Job Details: 05/02/2023
Felt seal still squeaked when i just rubbed the new felt against the drum. I was able to adjust the felt seal and added a little bit of zoom spout oil and the squeaking from the drum rubbing against the felt seal stopped.
We serviced a
LG REFRIGERATOR
Model LFXS26596S/01
Near Minneapolis, MN 55428
Phillip
Job Details: 05/02/2023
The water supply pressure out the door was slow. I traced the slow water to the back. The copper line behind the fridge was kinked. I fixed the water line. The water supply coming out the water supply line is slow. I advised the customer the issue is with the water shut off and the saddle valve should be replaced.
We serviced a
BEKO++ WASHER
Model WMY10148C2
Near Minneapolis, MN 55401
Nate
Job Details: 05/02/2023
"Replaced bad pressure switches and also removed a small section of pressure hose that had a slight tear. Now it runs great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Minneapolis, MN 55421
Phillip
Job Details: 05/02/2023
Last visit I diagnosed it needed a ice maker. Today I replaced the ice maker that was sent. I cycled the ice maker and it filled. I also tightened the door handles.
We serviced a
SAMSUNG WASHER
Model WF328AAW/XAA
Near Saint Paul, MN 55106
Delton
Job Details: 05/02/2023
"Found that tub bearings are bad. Inner tub is off balance and rubbing against the door rubber. Also still had water inside tub. Drain pump just hums. I vacuumed out water. Needs parts replaced.
We serviced a
WHIRLPOOL WASHER
Model LSQ8543JQ0
Near Saint Paul, MN 55130
Delton
Job Details: 05/02/2023
"Found that the motor coupler is broken. Customer approved estimate. Replaced motor coupler, tested and washer now agitates and spins. Washer is working good.
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW0
Near Andover, MN 55304
Phillip
Job Details: 05/02/2023
"The other tech said gas was leaking from the gas valve assembly. Per his diagnosis, today I replaced the gas valve assembly and checked for leaks. I used pipe thread sealant on all the pipe joints. I made sure all joints are tight. I did not find any leaks when I was done. I ran the dryer on a time dry and it smelled normal and heats good."
We serviced a
GE RANGE
Model JB645RK6SS
Near St. Cloud, MN 56303
Seth
Job Details: 05/02/2023
"Face broke off. I was able to remove the old base and install the new with a light bulb.
We serviced a
FRIGIDAIRE WASHER
Model FAFS4272LW0
Near Eden Prairie, MN 55347
Adam
Job Details: 05/02/2023
Customer removed door bellow to clean. Customer couldnt get it to fit back on. Removed front of unit and reinstalled the boot. Reassembled then tested. Unit is working good
We serviced a
KENMORE RANGE
Model 790-75603702
Near Minneapolis, MN 55416
Nate
Job Details: 05/02/2023
"Replaced old main PCB with rebuilt PCB. Tested burners, they all work great. I put it on bake and made sure it didnt have runaway temps."
We serviced a
LG WASHER
Model WM4270HWA
Near Minnetonka, MN 55305
Adam
Job Details: 05/02/2023
Unit giving a LE error code and was sensing rpm of motor. Put in test mode couldnt get the drum to rotate. Removed the back to get to hall sensor. Replaced hall sensor then tested. The rotor moved for a second then wouldnt any more. Found the control board is failing. Quoted then rescheduled customer ; ordrd 1 EBR78534502 (Board)
We serviced a
LG REFRIGERATOR
Model LFX28968ST/06
Near Sartell, MN 56377
Seth
Job Details: 05/02/2023
"Not cooling, fans and compressor running only drawing 1.79amp. Please quote a sealed system she is open for Wednesday when Phillip is out for the other LG if we can get the details figured out.; saved tckt"
We serviced a
FRIGIDAIRE RANGE
Model BGGF3042KFT
Near Apple Valley, MN 55124
Delton
Job Details: 05/02/2023
Found that the spark harness is bad. Only 2 of the knobs spark when turning it for the burner. Bluebook cost is over the autho amount according to notes (see picture) please get autho and order part and schedule customer.Wire harness part# 316580615; saved tckt
We serviced a
JENN-AIR DISHWASHER
Model DW860UQP
Near Shorewood, MN 55331
Adam
Job Details: 05/02/2023
Dispenser wont open. I found that the motor isnt kicking on to open the dispenser. Quoted blue book and rescheduled. They will keep an eye on the ice maker on the fridge and let us know when we return how its working. ; ordrd 1 WP902899 (Motor dispenser)
We serviced a
GE REFRIGERATOR
Model GSH25JSDDSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/02/2023
Unit not cooling properly. Verified complaint noticed a bunch of frost on the evap. Removed evap cover and tested the heater. Heater is bad. Quoted customer for replacement and rescheduled for Thursday havent received my truck stock heater from using it yesterday. ; ordrd 1 WR51X10055 (DEFROST HEATER & LIMIT (1 OR 2 GLASS TUBES W/O WI)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JW0
Near Saint Paul, MN 55106
Delton
Job Details: 05/02/2023
"This cooktop is used hard. Needs additional parts than what ST sent. The hot coooktop display and burner on display is always on even when cooktop is not being used and cool. Faulty infinite switches. As well as cooktop burners, since these burners have temperature sensor built into the coil element. Drip bowls are rusted. Need to order several more parts.Drip bowl 6 WPW10196406 (need 2); Drip bowl 8 WPW10196405 (need 2); infinite switch 6 WP35148952 (need 2); infinite switch 8 WP3149400 (need 2); 8 element W11396790 (need 2); saved tckt , states that autho needed"
We serviced a
BEKO++ RANGE
Model PRGR34550SS
Near Ramsey, MN 55303
Matt
Job Details: 05/01/2023
"Customer complaint is, LOCK TURNS ON WHEN PREHEATING, DOES NOT HEAT UNLESS SET TO 400 DEGREES. Inspected and tested. Found the knobs were switched around and it was actually in oven clean mode. I switched the knobs back and now its working great."
We serviced a
VIKING++ REF BUILT IN++
Model VCSB5482DSS
Near Minneapolis, MN 55438
Delton
Job Details: 05/01/2023
Replaced control board and defrost bi metal and thermostat. Tested and went into defrost and heater got hot. Also replaced filter and found that water dispesner was frozen in door. I used frozen waterline tool and defrost it and explained that it could of been due to evaporator not defrosting causing it to get colder than normal in the liner. Refrigerator is cooling and working good.
We serviced a
FRIGIDAIRE RANGE
Model FGEF3032KBA
Near Sartell, MN 56377
Seth
Job Details: 05/01/2023
"Burner temps arent right. I tested the burner both electrically and with a load and it worked perfectly.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26TS7DB2
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
I replaced the triple valve that was missing. I watched it for leaks for seven minutes. The icemaker filled with water and water vended out the dispenser while I was on site.
We serviced a
GE DISHWASHER
Model PDWT280V00SS
Near Becker, MN 55308
Seth
Job Details: 05/01/2023
2nd dishwasher to leak in the house. The pump sel was blown
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Chaska, MN 55318
Adam
Job Details: 05/01/2023
Installed ice maker and ice maker water line from last diagnosis. Tested and started working properly.
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Osseo, MN 55311
Matt
Job Details: 05/01/2023
"Customer complaint is, WONT LOCK. Inspected and tested. Found the latch was in the closed position. I popped latch back out and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG DRYER
Model MDG9700AWW
Near Minneapolis, MN 55424
Delton
Job Details: 05/01/2023
"Found that the igniter is bad. I replaced igniter and cleaned out inside dryer of lint. Tested and dryer is cycling heat normally. Dryer is working good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Becker, MN 55308
Seth
Job Details: 05/01/2023
"Broken pulley and shredded belt. I replaced both and tested the dryer. It is now fixed.
We serviced a
LG DRYER
Model DLGX3371W
Near Saint Paul, MN 55104
Delton
Job Details: 05/01/2023
"Found that the drum is barely spinning and making grinding sound. Found that there as small sock stuck behind the blower wheel causing motor to barely spin. Removed sock, tested and dryer now tumbles and is heating and working good."
We serviced a
HOTPOINT WASHER
Model HTW240ASK4WS
Near Sauk Rapids, MN 56379
Seth
Job Details: 05/01/2023
"Loud during agitation. Failed gearbox, belt and it needs a software update. they will let us know if they want to move forward."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS18
Near Rogers, MN 55374
Matt
Job Details: 05/01/2023
"Customer complaint is, Ice Maker is not working. Inspected and tested. Found the ice maker fill cup was frozen over. Looks like the valve is leaking. Installed new water valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Rogers, MN 55374
Matt
Job Details: 05/01/2023
"Customer complaint is, not draining, will not complete a cycle. Error code E-24. Have cleaned the filter and any debris from that area still doesn't work. Inspected and tested. There was standing water in the dishwasher when I got here. I vacuumed water out through the drain hose and its clear. I removed filter and cover and found some debris in the pump. Cleaned out debris and tested. I filled and drained dishwasher 4 times and dishwasher is draining great. Dishwasher is now fixed."
We serviced a
GE REFRIGERATOR
Model GSH25JSDBSS
Near Chanhassen, MN 55317
Adam
Job Details: 05/01/2023
Unit wasnt cooling properly. Verified complaint noticed a bunch of frost on evap cover. Steamed evap was a ice brick. Then tested the defrost heater it was bad. installed part. Reassembled unit. Explained to the customer it can take 24 hours to cool back normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Saint Michael, MN 55376
Matt
Job Details: 05/01/2023
"Customer complaint is, STILL LEAKING, WATER TO UNIT SHUT DOWN, FRONT RIGHT CORNER. Customer said it made it almost 4 days before it leaked. Water is shut off to the refrigerator and its still leaking. Theres no water or ice on the floor of the freezer or FF compartment. I removed the back cover and everything is dry.
We serviced a
ASKO++ DISHWASHER
Model D1976
Near Chaska, MN 55318
Adam
Job Details: 05/01/2023
Installed slider bearing from last diagnosis and now top drawer on the dishwasher working correctly now.
We serviced a
GE MICROWAVE
Model PSB1001NSS01
Near Medina, MN 55340
Phillip
Job Details: 05/01/2023
The microwave was not heating. I started the microwave and it does not turn in the high voltage side. I removed the side cover to inspect the door switches. I found the one switch was bad. I also found the interior light is out. I quoted for everything but at this time she only wanted to replace the door switch. I replaced the switch and now its working good. The microwave will need to be removed to change out the light bulb.
We serviced a
WHIRLPOOL COOKTOP++
Model GLS3675VS02
Near Plymouth, MN 55446
Phillip
Job Details: 05/01/2023
"The customer had removed the top and broke some of the burner screws. Today I replaced the the orifice holders, switch assembly and the broken rusty screws. All burners are working good."
We serviced a
KENMORE DRYER STACKED++
Model 110.975117
Near Chanhassen, MN 55317
Phillip
Job Details: 05/01/2023
The dryer does light up but when you press start nothing happens. I spin the drum by hand and it felt free. I removed the lower panel and found the belt was loose. I found the idler roller was off the pulley shaft. I quoted the customer for the pulley and then replaced the idler pulley. I also shortened the dryer duct. The dryer is working good now.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
Dishwasher was draining very slowly again. Upon arrival and inspection I found it was just restricted. We moved it around it and pinched it and it started to flow. Better but not good enough. So we replaced the extension drain hose and it started raining like a champ. The dishwasher is now fixed.
We serviced a
LG DRYER
Model DLGX8001V
Near Inver Grove Heights, MN 55077
Delton
Job Details: 05/01/2023
Found that the dryer vent is clogged and dryer would shut off heat. Tested with vent disconnected and dryer is cycling heat normally. Customer said they will clean vent. Dryer itself is heating and working good.
We serviced a
LG WASHER
Model WM3470HVA
Near Eagan, MN 55122
Delton
Job Details: 05/01/2023
"Replaced hose, tested and no leaks. Washer is working good."
We serviced a
GE WASHER
Model GTW680BSJ6WS
Near Plymouth, MN 55446
Phillip
Job Details: 05/01/2023
The customer said while they were washing sheets the washer started to make noise and have a burn smell. I ran the washer empty and it shouldered normal. I removed the agitator dome and found a piece of clothing stuck underneath. We ran it again with a load and it still sounds normal.
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Minneapolis, MN 55406
Nate
Job Details: 05/01/2023
"Not draining after they put a rug in the washer. I ran about 30 gallons of water through it, disconnected the drain line and sucked all the sand and water out. Cleaned off the tub ring and under the lid.
We serviced a
ASKO++ DISHWASHER
Model DFI664
Near Minneapolis, MN 55405
Nate
Job Details: 05/01/2023
Replaced bad ui board. Runs great now.
We serviced a
GE REFRIGERATOR
Model GSL25JFXBLB
Near Minneapolis, MN 55446
Nate
Job Details: 05/01/2023
"The fresh food is cool but freezer is not freezing things. Been that way for 6 months. Took temps, its 34 in freezer. Frost is forming only on bottom 5th of evaporator. Compressor is running. Sealed system issue. I called owner and left a message that we will call him to give a quote. ; saved tckt"
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near St. Cloud, MN 56303
Seth
Job Details: 05/01/2023
"Error, the freezer temp sensor was unplugged. I re-installed it and tested it the compressor kicked on and fans started blowing. I watch the evaporator in the freezer for 20 minutes and found no frost. The new compressor has failed. ; saved tckt , states that autho needed"
We serviced a
SAMSUNG WASHER
Model WA45M7050AW/A4
Near Champlin, MN 55316
Matt
Job Details: 05/01/2023
"Customer complaint is, CONTROL KNOB ON WASHER NOT FUNCTIONING. Inspected and tested. Found the knob was broken. Im shipping one directly to the customer to install. Part ordered. ; ordrd 1 DC97-16931B (Knob)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTBL2I
Near Maple Grove, MN 55311
Nate
Job Details: 05/01/2023
Wash motor is siezed up. Ordered new one. Its on will call at Dey in St. Paul. Coming back Wednesday to install. ; ordrd 1 WPW10757217 (Wash Motor)
We serviced a
KENMORE WASHER
Model 11028002012
Near Maple Grove, MN 55311
Phillip
Job Details: 05/01/2023
"The customer said the washer does not start and will not fill with water. I started a normal cycle. The washer did its sensing stuff but after a few minutes was not filling. I checked for faults but there was none. I ran a auto test and a calibration cycle. The washer passed and is working. I ran a normal and its working good. The knob is cracked and it may have been on the wrong cycle. Please ship the knob to the customer so she can replace it. Ship out the knob. Knob WPW10251379; saved tckt , states that autho needed"
We serviced a
LG RANGE
Model LRGL5825F/00
Near Excelsior, MN 55331
Phillip
Job Details: 05/01/2023
The customer said the bake and broil were working good but every 4 time it would give the error. She said it was good for about 3 months and now it does not work at all. I pushed bake and start. The ignitor glows and draws 3.1-3.4 amps. The ignitor voltage drops down to 116 volts and the gas valve gets around 3.1-3.6 volts ac. That is all correct so the it should be working. Even with the correct voltage the gas valve does not open for bake or broil. I measured the ohms of the temp sensor at the board and it was around 1092 ohms. I did find a service bulletin regrading a issue with the bake not working and they say to replace the temp sensor. Im ordering the temp sensor and main control. EBG61305801; ordrd 1 EBR89295702 (Control board) and 1 EBG61305801 (Temp sensor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Albertville, MN 55301
Matt
Job Details: 05/01/2023
"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Quoted customer $350. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W11612327 (Circulation pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Excelsior, MN 55331
Phillip
Job Details: 05/01/2023
The customer said his son fell back on the door while it was open. The door does not stay closed. I removed the strike and out unit the latch. The latch is good. The left side of the door seems to be loose. The gasket in the dispenser is falling out. It needs the dispenser and both supports. I quoted the customer for the repair. Left WP8534854Right WP8534853; ordrd 1 WP8534853 (Hinge support Right) and 1 WP8534854 (Hinge support Left) and 1 W10861000 (Dispenser)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF1
Near St. Cloud, MN 56301
Seth
Job Details: 05/01/2023
"Customers concern, which with the fresh food icemaker. Upon arrival and inspection, I found evidence of a sweat ring, although there was no active water. We started up the freezer icemaker, but she mentioned that the fridge icemaker is very loud when its turning. Please check coverage and order part number 243297613. ; saved tckt"
We serviced a
BOSCH DISHWASHER
Model Spv68u53uc/30
Near Saint Paul, MN 55104
Nate
Job Details: 05/01/2023
Not heating and giving E9 error. Found a bad heat pump. Quoted for new one. Ordered from Dey. Attached quote. Coming back Wednesday to install. ; ordrd 1 00755078 (Heat pump)
We serviced a
ASKO++ DISHWASHER
Model DF1664
Near Minneapolis, MN 55405
Nate
Job Details: 05/01/2023
Dishwasher giving water inlet f12 error. Changed it to timed fill vs pulse. Still fills and gives error. Tech support said it needs both a new water valve and control board. Quoted for both. Will install the valve first. Attached quote with part numbers. DW can you please call customer with parts eta and make sure hes ok with that? He said if board is on back order for a month hes ok with that. ; saved tckt
We serviced a
AMANA REFRIGERATOR
Model ARB1917CS1
Near Golden Valley, MN 55427
Nate
Job Details: 05/01/2023
Fresh food and freezer are room temperature. Customer has not had a working fridge for 3 weeks now. We are a second opinion. I plugged it in and it ran for 5 minutes and then the compressor stopped. Evaporator not frosting over. Needs sealed system work. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model PDS22SISBRSS
Near Minneapolis, MN 55426
Nate
Job Details: 04/28/2023
"Temps have been fluctuating a lot lately. One day around zero and 35, and then the next day 30 and 50. Found the evaporator totally frosted over in ice. Found the drain pan frozen over solid, but defrost heater comes on. The evaporator drain needed to be steamed out, and all frost steamed off. Cooling nicely now."
We serviced a
GE REFRIGERATOR
Model PSB42YSXASS
Near Chanhassen, MN 55317
Adam
Job Details: 04/28/2023
Customer said the last 4 days the system has been working properly. Customer had the door open a few times before getting there so couldnt get an accurate temp reading. At this moment everything looks and is testing normal. Customer is going to get a thermometer for in there. Also said put some ice cream in there and see if its soft. Its cold enough in there to freeze water and refrigerator is normal.
We serviced a
GE DRYER
Model GFD55GSSN0WW
Near Minneapolis, MN 55410
Nate
Job Details: 04/28/2023
"Has been getting increasingly louder with a click it makes while running. I replaced a roller that had some wear, and the idler pully and belt. Still making a click but its fainter. I inspected the whole dryer and there is nothing rubbing.
We serviced a
HOTPOINT RANGE
Model RB787WB4WW
Near Saint Joseph, MN 56374
Seth
Job Details: 04/28/2023
Inspected and tested. Needs new element.
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/10
Near Albertville, MN 55301
Matt
Job Details: 04/28/2023
"Customer complaint is, E24 ERROR CODE, NOT DRAINING. Inspected and tested. Found the hose was plugged. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."
We serviced a
SAMSUNG DRYER STACKED++
Model DV42H5200EP/A303
Near Albertville, MN 55301
Matt
Job Details: 04/28/2023
"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail. Customer approved installing new heating element and front drum felt. Installed new heating element, front drum felt and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.
We serviced a
MAYTAG DRYER
Model EGD4400WQ0
Near Minneapolis, MN 55412
Nate
Job Details: 04/28/2023
Not heating. Found a ton of lint inside dryer and in dryer vent. Did a dryer vent cleaning. Cleaned out dryer. Replaced bad fuse. Runs and heats great now. Also used a lot of vent tape to secure vent.
We serviced a
KITCHENAID REFRIGERATOR
Model KSBP25FKSS01
Near Burnsville, MN 55337
Delton
Job Details: 04/28/2023
Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.
We serviced a
KENMORE LAUNDRY CENTER++
Model 2661532210
Near Maple Grove, MN 55369
Matt
Job Details: 04/28/2023
"Customer complaint is, LEAKING AND NOISY DURING THE SPIN CYCLE. Inspected and tested. Washer is leaking out the tub seal onto the gearcase and spraying rusty water all over everything underneath and is really loud in a spin. Theres a lot of rust underneath on the motor and other components because of being wet. Needs parts replacement.
We serviced a
MAYTAG DRYER
Model MEDB700BW0
Near St. Cloud, MN 56304
Seth
Job Details: 04/28/2023
"Dryer tumblers, but does not heat. Upon arrival and inspection, I found this machine had a typical hardware. When I dug down into the cavity, I found the thermal limiters had all been terminated. The heater was not installed. It was laying off of the bracket within the cavity, I called the owner and spoke with him. He recently purchase this property. He wants to replace the unit as repairs will exceed the value of it."
We serviced a
UNKNOWN DISHWASHER
Model G6626CU
Near St. Cloud, MN 56301
Seth
Job Details: 04/28/2023
I replaced the board and pump and tested the dishwasher. It is now fixed.
We serviced a
THERMADOR++ REF BUILT IN++
Model T36IT800NP/50
Near Eden Prairie, MN 55346
Adam
Job Details: 04/28/2023
Took temp right when I got there the freezer was at 10 degrees. Everything as of food is frozen solid. Removed ice maker and replaced it from last diagnosis and installed new lock. Reassembled then tested. Ice maker cycle and should be working properly now. Let customer know can take up to 48 hours to start making ice
We serviced a
LG RANGE
Model LRG3060ST/00
Near Champlin, MN 55316
Matt
Job Details: 04/28/2023
"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting too hot from the crack in the burner tube and taking out the ignitor. Installed new ignitor, burner tube and deflector. Tested and oven is working great. Oven is now fixed."
We serviced a
LG WASHER
Model WM3570HVA
Near Chanhassen, MN 55317
Adam
Job Details: 04/28/2023
Customers complaint unit leaking. Looked like it was bubble leaking also. Its a built in. Removed from under the counter then notice the vent in the back had water stain and all the dust was gone. It was leaking out the back to much soap. Tested unit multiple times no leaks. Customer is going to try just one packet and had extra rinse. They also have it on turbo wash so I said it has less time to clean and break up the soap.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Sauk Rapids, MN 56379
Phillip
Job Details: 04/28/2023
The customer said one day the whole unit stopped cooling. I plugged the fridge back in. I waited ten minutes for the fans and compressor to come on. After about 1 minute the fans all came on but not the compressor. I replaced the inverter with the inverter that was ordered. I plugged the fridge back in. As soon as the fans started the compressor started right up. I waited 30 minutes and its was cooling good. I cleaned the condenser coils.
We serviced a
KITCHENAID REFRIGERATOR
Model KSBP25FKSS01
Near Burnsville, MN 55337
Delton
Job Details: 04/28/2023
Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.
We serviced a
GE DISHWASHER
Model GDF610PMJ2ES
Near Anoka, MN 55303
Matt
Job Details: 04/28/2023
"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.
We serviced a
WHIRLPOOL WASHER
Model WFWDB51YW00
Near Clear Lake, MN 55319
Seth
Job Details: 04/28/2023
"Leaking concern, the seal had hair causing a seap. I cleaned it and tested. They said to install the door boot. It did not leak through a speed wash empty."
We serviced a
ELECTROLUX REF BUILT IN++
Model EI32AR80QSB
Near Sartell, MN 56377
Phillip
Job Details: 04/28/2023
"I verified the evaporator had a low frost pattern. The evaporator has some discoloration and the heat exchanger is rotting. That indicates a leak. I replaced the evaporator, heat exchanger and the drier. I recharged the system to 3.5 ounces. The evap had a nice full frost pattern when I was done."
We serviced a
SAMSUNG DRYER
Model DV330AEW/XAA
Near Elk River, MN 55330
Matt
Job Details: 04/28/2023
"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the idler pulley was seized up and squealing. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.
We serviced a
MAYTAG DISHWASHER
Model MDB7709AWS2
Near Minneapolis, MN 55412
Nate
Job Details: 04/28/2023
"This Maytag washer, maybe once a week it'll stop somewhere later in the cycle. They said its when it gets to the dry portion of the cycle, but they havent noticed if it was heating, they never know until later, maybe an hour or two later, so we dont know for sure when it actually stops. Tested the door lock, it locks and secures well. I ran it through diagnostic service mode twice, it circulated, filled, drained, and heated great. Amp clamp on black wire at junction box during heat was 10 amps. Cant reproduce the issue. Did hear a slow rhythmic circulating sound during the drain portion, but it drained great. Nothing to fix at the moment. If it has worse issues or increased frequency of issue in future, I would possibly direct focus to the drain pump even though its operating currently."