Service History 30 - Omega Force Appliance Repair

We serviced a

GE RANGE

Model JDP39DN3BB

Near Minnetonka, MN 55305

Adam

Job Details: 05/03/2023

Rt front burner not working. Found I wasnt getting any voltage to the burner. Disassembled to get to the switch. The switch is getting power to it just not sending it to the element. Replaced switch and now working great.

We serviced a

ELECTROLUX WASHER

Model EFLW427UIW0

Near Osseo, MN 55311

Phillip

Job Details: 05/03/2023

"The customer said that when the use the washer they find water inside the handle of the pedestal that the washer sits on when the wash cycle is all done. I checked all the hoses and the door gasket, everything looks good no leaks. I can see water run marks on the front panel under the soap dispenser drawer. When I ran a test cycle I did see a little water leaking out the front of the soap drawer. Please order the drawer assembly and drawer front cover. Please call square trade to have the parts ordered. I instructed the customer that once they get the part to call us back. Drawer assembly 5304514793Drawer cover 5304515293; O-emld tckt"

We serviced a

LG REFRIGERATOR

Model LSXS26366D/02

Near Big Lake, MN 55309

Seth

Job Details: 05/03/2023

Refrigerator is not cooling. Put it into test mode. All the fans and compressors are running. This unit has a failed sealed system. Please quote.; saved tckt

We serviced a

GE REF BUILT IN++

Model PSB42YSXASS

Near Chanhassen, MN 55317

Adam

Job Details: 05/03/2023

Unit was cooling. Last time was out working properly. Found nothing was running. The fans and display are working. Turned power of and back on for a hard restart. Still nothing. Next checked all connections all good. Turned off the power switch to test the door switch all good turned back on the power switch and the compressor kicked on but nothing else happened. Found the control board is failingWR55X10428 board. ; states that autho needed

We serviced a

ASKO++ DRYER

Model T411VD.W.U.

Near Minneapolis, MN 55419

Delton

Job Details: 05/03/2023

"Found that motor is weak and can barely turn the drum. Also there is a service bulletin for hard drum rotation to add grease or oil to the front felt. Also belt is squeaking. Watched video on how to replace motor and it is a complete tear down. Schedule 3 hours because Ive never done it before and need time to figure it out, so charge accordingly when giving estimate. I cant find part numbers/parts break down list on asks website.Find part numbers and give customer quote, schedule 3 hours to ensure I have time to figure it out.Need to order motor, belt, grease part# 341394; saved tckt"

We serviced a

GE WASHER

Model WLRR5000G0WW

Near Maple Grove, MN 55369

Phillip

Job Details: 05/03/2023

The washer does not fill with cold water. I tested the cold water solenoid and it reads 0. The hot works and that was 1085 ohms. I gave the quote for the valve. Im ordering the part from Dey. ; ordrd 1 WH13X10024 (Water valve)

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Minneapolis, MN 55413

Nate

Job Details: 05/02/2023

"Unit has been dead for a year. I pulled down the main PCB. Its getting 120 VAC but has a solid green light. Sending 14 vdc from pins 2 and 5 at J722 connector, to the UI. Needs a new UI.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, water is coming out of the air gap on the counter. Inspected and tested. Found the black hose that goes from the air gap that the garbage disposal is plugged solid. Customer approved me bypassing air gap and running hose directly to the garbage disposal. I disconnected hose from air gap and hooked it directly up to the garbage disposal. Tested and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Otsego, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element has failed and the idler pulley is seizing up. Installed new heating element, idler pulley and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

LG WASHER

Model WM4000HBA/01

Near Albertville, MN 55301

Matt

Job Details: 05/02/2023

"Customer complaint is, THE WASHER IS LEAKING. Customer had everything disconnected and pulled out. Inspected and tested. It looks like it was just leaking from the supply line. Supply lines are not covered. I installed new hoses on washer and tested. Washer is working great and no more leaks. Washer is now fixed.

We serviced a

SAMSUNG DISHWASHER

Model DW80N3030US/AA

Near Saint Michael, MN 55376

Phillip

Job Details: 05/02/2023

The customer said the dishwasher was running no stop and the normal light is blinking. That indicates a leak underneath. I found the drain pump is not able to drain all the water out. The drain filter was plugged up. I showed the customer how to clean it. I pulled the dishwasher out and found the fill line was leaking a little and water was draining back into the bottom of the dishwasher base. I tightened the line connection now it does not leak.

We serviced a

GE REFRIGERATOR

Model GNE27JYMTFFS

Near St. Cloud, MN 56304

Seth

Job Details: 05/02/2023

I installed a new bushing and greased it. The door is now working as designed.

We serviced a

SAMSUNG WASHER

Model WF45R6100AC/US

Near Rogers, MN 55374

Matt

Job Details: 05/02/2023

"Customer complaint is, SPIN CYCLE ERRORS FOR THE WEEK PRIOR AND THEN AFTER REPEATING A SPIN CYCLE STOPPED. Washer was locked with a load of floor mats and water. I removed the drain filter and it was plugged solid with dog hair. I cleaned out filter and started washer on a spin cycle and it spun out the floor mats that were in the washer. I started a quick wash cycle and watched it through the entire cycle and it worked perfectly. Looks like the drain filter was the problem. I advised customer to clean filter at least once a month because they have 3 big dogs."

We serviced a

KENMORE WALL OVEN++

Model 79047913604

Near Maple Grove, MN 55311

Phillip

Job Details: 05/02/2023

The customer said the upper oven bake is not working. It does heat up on broil and convection. I removed the bake element and found it was bad. I replaced the element. I started the oven on bake. Its now heating good.

We serviced a

KENMORE WASHER

Model 110.2980289

Near Minneapolis, MN 55443

Matt

Job Details: 05/02/2023

"Customer complaint is, doesnt spin. Inspected and tested. Found the motor coupler was broken and the agitator dogs are bad. Installed new motor coupler and agitator dogs and tested. Washer is working great. Washer is now fixed.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Champlin, MN 55316

Matt

Job Details: 05/02/2023

"Customer complaint is, NOISEY. Customer said it makes a squealing sound at the beginning of the spin cycle. I removed the agitator and found a piece of metal and hair was rapped around the spline. Removed metal and cleaned off hair. Reassembled and tested. Washer still has a squealing noise at the beginning of the spin, but then goes away. I inspected underneath and everything looks good. Washer is going to need a new gearcase to fix this issue. Customer is just going to use it as is for now."

We serviced a

KENMORE DRYER

Model 417.920421

Near Minneapolis, MN 55406

Nate

Job Details: 05/02/2023

Dryer running loud. Found a broken zipper stuck between the drum and the felt front bearing. Cleaned that out and vacuumed out the dryer. Runs nice and quiet now.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW0

Near Champlin, MN 55316

Matt

Job Details: 05/02/2023

"Customer complaint is, NOISEY. Inspected and tested. Found the idler pulley was seizing up. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

BOSCH DISHWASHER

Model SGE68U55UC/C9

Near Saint Paul, MN 55105

Nate

Job Details: 05/02/2023

"Ended up finding a bad case break. The dishwasher fills with water and circulated but it then stops after 5 minutes. Put in test mode and only error code is a lack of filling with water. Case break is lying to the dishwasher.

We serviced a

MAYTAG DRYER

Model LDG5916AAE

Near Minneapolis, MN 55437

Delton

Job Details: 05/02/2023

"Found that the igniter comes on but no flame. I checked to see if gas was turned on and found that it was turned off for the dryer. Turned on gas valve, tested and dryer turns on and flame.

We serviced a

MAYTAG WASHER

Model MVWB800VB0

Near Excelsior, MN 55331

Adam

Job Details: 05/02/2023

Customers complaint unit leaking underneath. Tipped unit back and notice the water has been dripping on the motor. Removed the rotor and notice the water was leaking from where the bearing is and then would drip down and on the rotor. Put unit in spin cycle and unit sounds terrible definitely needs a bearing kit.

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDBSR/AA

Near Chanhassen, MN 55317

Adam

Job Details: 05/02/2023

"Unit was leaking water and filling crisper tray. Cleared out fridge to get to back evap cover. Removed cover and found that the defrost drain was clogged and frosting up the one corner. Installed parts then tested. Unit is working properly.

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Chanhassen, MN 55317

Adam

Job Details: 05/02/2023

Water over filled the defrost pan. It didnt drain out enough water or steam out enough ice and over filled. Cleaned it out. Its keeping temps right and customer was happy we got to clean behind the fridge.

We serviced a

SAMSUNG WASHER

Model MISSING

Near Saint Paul, MN 55104

Nate

Job Details: 05/02/2023

"Replaced broken counterweight, broken bolt and broken nut/washer. Used lock tight for bolt.

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Minneapolis, MN 55408

Nate

Job Details: 05/02/2023

"Dryer is scraping. Took dryer apart, cleaned lint out. Adjusted the side panel so that its not scraping anymore. Works and heats great now.

We serviced a

DANBY REFRIGERATOR

Model SBC057D1BSS

Near Plymouth, MN 55446

Phillip

Job Details: 05/02/2023

The customer had the setting to the max of 37 degrees. The inside temp of a can of pop was 44. The cans and the glass shelfs half moisture on them so its definitely cold inside. I removed the evaporator cover and the evaporator had good frost and the fan is working. I adjusts the temp sensor so it will cycle longer. This is a beverage and wine fridge. Im not sure if this unit will hold the same cold temps as a regular fridge. No other issues found.

We serviced a

BEKO++ DRYER

Model BDV7200X

Near Bloomington, MN 55425

Delton

Job Details: 05/02/2023

Felt seal still squeaked when i just rubbed the new felt against the drum. I was able to adjust the felt seal and added a little bit of zoom spout oil and the squeaking from the drum rubbing against the felt seal stopped.

We serviced a

LG REFRIGERATOR

Model LFXS26596S/01

Near Minneapolis, MN 55428

Phillip

Job Details: 05/02/2023

The water supply pressure out the door was slow. I traced the slow water to the back. The copper line behind the fridge was kinked. I fixed the water line. The water supply coming out the water supply line is slow. I advised the customer the issue is with the water shut off and the saddle valve should be replaced.

We serviced a

BEKO++ WASHER

Model WMY10148C2

Near Minneapolis, MN 55401

Nate

Job Details: 05/02/2023

"Replaced bad pressure switches and also removed a small section of pressure hose that had a slight tear. Now it runs great.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Minneapolis, MN 55421

Phillip

Job Details: 05/02/2023

Last visit I diagnosed it needed a ice maker. Today I replaced the ice maker that was sent. I cycled the ice maker and it filled. I also tightened the door handles.

We serviced a

SAMSUNG WASHER

Model WF328AAW/XAA

Near Saint Paul, MN 55106

Delton

Job Details: 05/02/2023

"Found that tub bearings are bad. Inner tub is off balance and rubbing against the door rubber. Also still had water inside tub. Drain pump just hums. I vacuumed out water. Needs parts replaced.

We serviced a

WHIRLPOOL WASHER

Model LSQ8543JQ0

Near Saint Paul, MN 55130

Delton

Job Details: 05/02/2023

"Found that the motor coupler is broken. Customer approved estimate. Replaced motor coupler, tested and washer now agitates and spins. Washer is working good.

We serviced a

WHIRLPOOL DRYER

Model WGD8127LW0

Near Andover, MN 55304

Phillip

Job Details: 05/02/2023

"The other tech said gas was leaking from the gas valve assembly. Per his diagnosis, today I replaced the gas valve assembly and checked for leaks. I used pipe thread sealant on all the pipe joints. I made sure all joints are tight. I did not find any leaks when I was done. I ran the dryer on a time dry and it smelled normal and heats good."

We serviced a

GE RANGE

Model JB645RK6SS

Near St. Cloud, MN 56303

Seth

Job Details: 05/02/2023

"Face broke off. I was able to remove the old base and install the new with a light bulb.

We serviced a

FRIGIDAIRE WASHER

Model FAFS4272LW0

Near Eden Prairie, MN 55347

Adam

Job Details: 05/02/2023

Customer removed door bellow to clean. Customer couldnt get it to fit back on. Removed front of unit and reinstalled the boot. Reassembled then tested. Unit is working good

We serviced a

KENMORE RANGE

Model 790-75603702

Near Minneapolis, MN 55416

Nate

Job Details: 05/02/2023

"Replaced old main PCB with rebuilt PCB. Tested burners, they all work great. I put it on bake and made sure it didnt have runaway temps."

We serviced a

LG WASHER

Model WM4270HWA

Near Minnetonka, MN 55305

Adam

Job Details: 05/02/2023

Unit giving a LE error code and was sensing rpm of motor. Put in test mode couldnt get the drum to rotate. Removed the back to get to hall sensor. Replaced hall sensor then tested. The rotor moved for a second then wouldnt any more. Found the control board is failing. Quoted then rescheduled customer ; ordrd 1 EBR78534502 (Board)

We serviced a

LG REFRIGERATOR

Model LFX28968ST/06

Near Sartell, MN 56377

Seth

Job Details: 05/02/2023

"Not cooling, fans and compressor running only drawing 1.79amp. Please quote a sealed system she is open for Wednesday when Phillip is out for the other LG if we can get the details figured out.; saved tckt"

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near Apple Valley, MN 55124

Delton

Job Details: 05/02/2023

Found that the spark harness is bad. Only 2 of the knobs spark when turning it for the burner. Bluebook cost is over the autho amount according to notes (see picture) please get autho and order part and schedule customer.Wire harness part# 316580615; saved tckt

We serviced a

JENN-AIR DISHWASHER

Model DW860UQP

Near Shorewood, MN 55331

Adam

Job Details: 05/02/2023

Dispenser wont open. I found that the motor isnt kicking on to open the dispenser. Quoted blue book and rescheduled. They will keep an eye on the ice maker on the fridge and let us know when we return how its working. ; ordrd 1 WP902899 (Motor dispenser)

We serviced a

GE REFRIGERATOR

Model GSH25JSDDSS

Near Chanhassen, MN 55317

Adam

Job Details: 05/02/2023

Unit not cooling properly. Verified complaint noticed a bunch of frost on the evap. Removed evap cover and tested the heater. Heater is bad. Quoted customer for replacement and rescheduled for Thursday havent received my truck stock heater from using it yesterday. ; ordrd 1 WR51X10055 (DEFROST HEATER & LIMIT (1 OR 2 GLASS TUBES W/O WI)

We serviced a

WHIRLPOOL RANGE

Model WFC315S0JW0

Near Saint Paul, MN 55106

Delton

Job Details: 05/02/2023

"This cooktop is used hard. Needs additional parts than what ST sent. The hot coooktop display and burner on display is always on even when cooktop is not being used and cool. Faulty infinite switches. As well as cooktop burners, since these burners have temperature sensor built into the coil element. Drip bowls are rusted. Need to order several more parts.Drip bowl 6 WPW10196406 (need 2); Drip bowl 8 WPW10196405 (need 2); infinite switch 6 WP35148952 (need 2); infinite switch 8 WP3149400 (need 2); 8 element W11396790 (need 2); saved tckt , states that autho needed"

We serviced a

BEKO++ RANGE

Model PRGR34550SS

Near Ramsey, MN 55303

Matt

Job Details: 05/01/2023

"Customer complaint is, LOCK TURNS ON WHEN PREHEATING, DOES NOT HEAT UNLESS SET TO 400 DEGREES. Inspected and tested. Found the knobs were switched around and it was actually in oven clean mode. I switched the knobs back and now its working great."

We serviced a

VIKING++ REF BUILT IN++

Model VCSB5482DSS

Near Minneapolis, MN 55438

Delton

Job Details: 05/01/2023

Replaced control board and defrost bi metal and thermostat. Tested and went into defrost and heater got hot. Also replaced filter and found that water dispesner was frozen in door. I used frozen waterline tool and defrost it and explained that it could of been due to evaporator not defrosting causing it to get colder than normal in the liner. Refrigerator is cooling and working good.

We serviced a

FRIGIDAIRE RANGE

Model FGEF3032KBA

Near Sartell, MN 56377

Seth

Job Details: 05/01/2023

"Burner temps arent right. I tested the burner both electrically and with a load and it worked perfectly.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26TS7DB2

Near St. Cloud, MN 56301

Seth

Job Details: 05/01/2023

I replaced the triple valve that was missing. I watched it for leaks for seven minutes. The icemaker filled with water and water vended out the dispenser while I was on site.

We serviced a

GE DISHWASHER

Model PDWT280V00SS

Near Becker, MN 55308

Seth

Job Details: 05/01/2023

2nd dishwasher to leak in the house. The pump sel was blown

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHD2368TF5

Near Chaska, MN 55318

Adam

Job Details: 05/01/2023

Installed ice maker and ice maker water line from last diagnosis. Tested and started working properly.

We serviced a

LG DISHWASHER

Model LDF6920ST

Near Osseo, MN 55311

Matt

Job Details: 05/01/2023

"Customer complaint is, WONT LOCK. Inspected and tested. Found the latch was in the closed position. I popped latch back out and tested. Dishwasher is working great. Dishwasher is now fixed."

We serviced a

MAYTAG DRYER

Model MDG9700AWW

Near Minneapolis, MN 55424

Delton

Job Details: 05/01/2023

"Found that the igniter is bad. I replaced igniter and cleaned out inside dryer of lint. Tested and dryer is cycling heat normally. Dryer is working good.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Becker, MN 55308

Seth

Job Details: 05/01/2023

"Broken pulley and shredded belt. I replaced both and tested the dryer. It is now fixed.

We serviced a

LG DRYER

Model DLGX3371W

Near Saint Paul, MN 55104

Delton

Job Details: 05/01/2023

"Found that the drum is barely spinning and making grinding sound. Found that there as small sock stuck behind the blower wheel causing motor to barely spin. Removed sock, tested and dryer now tumbles and is heating and working good."

We serviced a

HOTPOINT WASHER

Model HTW240ASK4WS

Near Sauk Rapids, MN 56379

Seth

Job Details: 05/01/2023

"Loud during agitation. Failed gearbox, belt and it needs a software update. they will let us know if they want to move forward."

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS18

Near Rogers, MN 55374

Matt

Job Details: 05/01/2023

"Customer complaint is, Ice Maker is not working. Inspected and tested. Found the ice maker fill cup was frozen over. Looks like the valve is leaking. Installed new water valve and tested. Ice maker cycled and filled with water. Ice maker is now fixed.

We serviced a

BOSCH DISHWASHER

Model SHPM65Z55N/01

Near Rogers, MN 55374

Matt

Job Details: 05/01/2023

"Customer complaint is, not draining, will not complete a cycle. Error code E-24. Have cleaned the filter and any debris from that area still doesn't work. Inspected and tested. There was standing water in the dishwasher when I got here. I vacuumed water out through the drain hose and its clear. I removed filter and cover and found some debris in the pump. Cleaned out debris and tested. I filled and drained dishwasher 4 times and dishwasher is draining great. Dishwasher is now fixed."

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Chanhassen, MN 55317

Adam

Job Details: 05/01/2023

Unit wasnt cooling properly. Verified complaint noticed a bunch of frost on evap cover. Steamed evap was a ice brick. Then tested the defrost heater it was bad. installed part. Reassembled unit. Explained to the customer it can take 24 hours to cool back normal.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Saint Michael, MN 55376

Matt

Job Details: 05/01/2023

"Customer complaint is, STILL LEAKING, WATER TO UNIT SHUT DOWN, FRONT RIGHT CORNER. Customer said it made it almost 4 days before it leaked. Water is shut off to the refrigerator and its still leaking. Theres no water or ice on the floor of the freezer or FF compartment. I removed the back cover and everything is dry.

We serviced a

ASKO++ DISHWASHER

Model D1976

Near Chaska, MN 55318

Adam

Job Details: 05/01/2023

Installed slider bearing from last diagnosis and now top drawer on the dishwasher working correctly now.

We serviced a

GE MICROWAVE

Model PSB1001NSS01

Near Medina, MN 55340

Phillip

Job Details: 05/01/2023

The microwave was not heating. I started the microwave and it does not turn in the high voltage side. I removed the side cover to inspect the door switches. I found the one switch was bad. I also found the interior light is out. I quoted for everything but at this time she only wanted to replace the door switch. I replaced the switch and now its working good. The microwave will need to be removed to change out the light bulb.

We serviced a

WHIRLPOOL COOKTOP++

Model GLS3675VS02

Near Plymouth, MN 55446

Phillip

Job Details: 05/01/2023

"The customer had removed the top and broke some of the burner screws. Today I replaced the the orifice holders, switch assembly and the broken rusty screws. All burners are working good."

We serviced a

KENMORE DRYER STACKED++

Model 110.975117

Near Chanhassen, MN 55317

Phillip

Job Details: 05/01/2023

The dryer does light up but when you press start nothing happens. I spin the drum by hand and it felt free. I removed the lower panel and found the belt was loose. I found the idler roller was off the pulley shaft. I quoted the customer for the pulley and then replaced the idler pulley. I also shortened the dryer duct. The dryer is working good now.

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near St. Cloud, MN 56301

Seth

Job Details: 05/01/2023

Dishwasher was draining very slowly again. Upon arrival and inspection I found it was just restricted. We moved it around it and pinched it and it started to flow. Better but not good enough. So we replaced the extension drain hose and it started raining like a champ. The dishwasher is now fixed.

We serviced a

LG DRYER

Model DLGX8001V

Near Inver Grove Heights, MN 55077

Delton

Job Details: 05/01/2023

Found that the dryer vent is clogged and dryer would shut off heat. Tested with vent disconnected and dryer is cycling heat normally. Customer said they will clean vent. Dryer itself is heating and working good.

We serviced a

LG WASHER

Model WM3470HVA

Near Eagan, MN 55122

Delton

Job Details: 05/01/2023

"Replaced hose, tested and no leaks. Washer is working good."

We serviced a

GE WASHER

Model GTW680BSJ6WS

Near Plymouth, MN 55446

Phillip

Job Details: 05/01/2023

The customer said while they were washing sheets the washer started to make noise and have a burn smell. I ran the washer empty and it shouldered normal. I removed the agitator dome and found a piece of clothing stuck underneath. We ran it again with a load and it still sounds normal.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Minneapolis, MN 55406

Nate

Job Details: 05/01/2023

"Not draining after they put a rug in the washer. I ran about 30 gallons of water through it, disconnected the drain line and sucked all the sand and water out. Cleaned off the tub ring and under the lid.

We serviced a

ASKO++ DISHWASHER

Model DFI664

Near Minneapolis, MN 55405

Nate

Job Details: 05/01/2023

Replaced bad ui board. Runs great now.

We serviced a

GE REFRIGERATOR

Model GSL25JFXBLB

Near Minneapolis, MN 55446

Nate

Job Details: 05/01/2023

"The fresh food is cool but freezer is not freezing things. Been that way for 6 months. Took temps, its 34 in freezer. Frost is forming only on bottom 5th of evaporator. Compressor is running. Sealed system issue. I called owner and left a message that we will call him to give a quote. ; saved tckt"

We serviced a

LG REFRIGERATOR

Model LFXS24623S/00

Near St. Cloud, MN 56303

Seth

Job Details: 05/01/2023

"Error, the freezer temp sensor was unplugged. I re-installed it and tested it the compressor kicked on and fans started blowing. I watch the evaporator in the freezer for 20 minutes and found no frost. The new compressor has failed. ; saved tckt , states that autho needed"

We serviced a

SAMSUNG WASHER

Model WA45M7050AW/A4

Near Champlin, MN 55316

Matt

Job Details: 05/01/2023

"Customer complaint is, CONTROL KNOB ON WASHER NOT FUNCTIONING. Inspected and tested. Found the knob was broken. Im shipping one directly to the customer to install. Part ordered. ; ordrd 1 DC97-16931B (Knob)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTBL2I

Near Maple Grove, MN 55311

Nate

Job Details: 05/01/2023

Wash motor is siezed up. Ordered new one. Its on will call at Dey in St. Paul. Coming back Wednesday to install. ; ordrd 1 WPW10757217 (Wash Motor)

We serviced a

KENMORE WASHER

Model 11028002012

Near Maple Grove, MN 55311

Phillip

Job Details: 05/01/2023

"The customer said the washer does not start and will not fill with water. I started a normal cycle. The washer did its sensing stuff but after a few minutes was not filling. I checked for faults but there was none. I ran a auto test and a calibration cycle. The washer passed and is working. I ran a normal and its working good. The knob is cracked and it may have been on the wrong cycle. Please ship the knob to the customer so she can replace it. Ship out the knob. Knob WPW10251379; saved tckt , states that autho needed"

We serviced a

LG RANGE

Model LRGL5825F/00

Near Excelsior, MN 55331

Phillip

Job Details: 05/01/2023

The customer said the bake and broil were working good but every 4 time it would give the error. She said it was good for about 3 months and now it does not work at all. I pushed bake and start. The ignitor glows and draws 3.1-3.4 amps. The ignitor voltage drops down to 116 volts and the gas valve gets around 3.1-3.6 volts ac. That is all correct so the it should be working. Even with the correct voltage the gas valve does not open for bake or broil. I measured the ohms of the temp sensor at the board and it was around 1092 ohms. I did find a service bulletin regrading a issue with the bake not working and they say to replace the temp sensor. Im ordering the temp sensor and main control. EBG61305801; ordrd 1 EBR89295702 (Control board) and 1 EBG61305801 (Temp sensor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Albertville, MN 55301

Matt

Job Details: 05/01/2023

"Customer complaint is, DOES NOT FILL. Inspected and tested. Found dishwasher is filling, but not washing. The circulation pump has failed. Quoted customer $350. to install new circulation pump. Customer approved repairs. Part on order. ; ordrd 1 W11612327 (Circulation pump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Excelsior, MN 55331

Phillip

Job Details: 05/01/2023

The customer said his son fell back on the door while it was open. The door does not stay closed. I removed the strike and out unit the latch. The latch is good. The left side of the door seems to be loose. The gasket in the dispenser is falling out. It needs the dispenser and both supports. I quoted the customer for the repair. Left WP8534854Right WP8534853; ordrd 1 WP8534853 (Hinge support Right) and 1 WP8534854 (Hinge support Left) and 1 W10861000 (Dispenser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF1

Near St. Cloud, MN 56301

Seth

Job Details: 05/01/2023

"Customers concern, which with the fresh food icemaker. Upon arrival and inspection, I found evidence of a sweat ring, although there was no active water. We started up the freezer icemaker, but she mentioned that the fridge icemaker is very loud when its turning. Please check coverage and order part number 243297613. ; saved tckt"

We serviced a

BOSCH DISHWASHER

Model Spv68u53uc/30

Near Saint Paul, MN 55104

Nate

Job Details: 05/01/2023

Not heating and giving E9 error. Found a bad heat pump. Quoted for new one. Ordered from Dey. Attached quote. Coming back Wednesday to install. ; ordrd 1 00755078 (Heat pump)

We serviced a

ASKO++ DISHWASHER

Model DF1664

Near Minneapolis, MN 55405

Nate

Job Details: 05/01/2023

Dishwasher giving water inlet f12 error. Changed it to timed fill vs pulse. Still fills and gives error. Tech support said it needs both a new water valve and control board. Quoted for both. Will install the valve first. Attached quote with part numbers. DW can you please call customer with parts eta and make sure hes ok with that? He said if board is on back order for a month hes ok with that. ; saved tckt

We serviced a

AMANA REFRIGERATOR

Model ARB1917CS1

Near Golden Valley, MN 55427

Nate

Job Details: 05/01/2023

Fresh food and freezer are room temperature. Customer has not had a working fridge for 3 weeks now. We are a second opinion. I plugged it in and it ran for 5 minutes and then the compressor stopped. Evaporator not frosting over. Needs sealed system work. ; O-emld tckt

We serviced a

GE REFRIGERATOR

Model PDS22SISBRSS

Near Minneapolis, MN 55426

Nate

Job Details: 04/28/2023

"Temps have been fluctuating a lot lately. One day around zero and 35, and then the next day 30 and 50. Found the evaporator totally frosted over in ice. Found the drain pan frozen over solid, but defrost heater comes on. The evaporator drain needed to be steamed out, and all frost steamed off. Cooling nicely now."

We serviced a

GE REFRIGERATOR

Model PSB42YSXASS

Near Chanhassen, MN 55317

Adam

Job Details: 04/28/2023

Customer said the last 4 days the system has been working properly. Customer had the door open a few times before getting there so couldnt get an accurate temp reading. At this moment everything looks and is testing normal. Customer is going to get a thermometer for in there. Also said put some ice cream in there and see if its soft. Its cold enough in there to freeze water and refrigerator is normal.

We serviced a

GE DRYER

Model GFD55GSSN0WW

Near Minneapolis, MN 55410

Nate

Job Details: 04/28/2023

"Has been getting increasingly louder with a click it makes while running. I replaced a roller that had some wear, and the idler pully and belt. Still making a click but its fainter. I inspected the whole dryer and there is nothing rubbing.

We serviced a

HOTPOINT RANGE

Model RB787WB4WW

Near Saint Joseph, MN 56374

Seth

Job Details: 04/28/2023

Inspected and tested. Needs new element.

We serviced a

BOSCH DISHWASHER

Model SHEM63W55N/10

Near Albertville, MN 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, E24 ERROR CODE, NOT DRAINING. Inspected and tested. Found the hose was plugged. Cleaned out hose and tested. Dishwasher is draining great. Dishwasher is now fixed."

We serviced a

SAMSUNG DRYER STACKED++

Model DV42H5200EP/A303

Near Albertville, MN 55301

Matt

Job Details: 04/28/2023

"Customer complaint is, not heating. Inspected and tested. Found the heating element has failed again and the front drum gasket is falling off. Airflow on outside of house is only 12mph. I think the poor airflow is causing the heating element to fail. Customer approved installing new heating element and front drum felt. Installed new heating element, front drum felt and vacuumed out inside of dryer. Tested and dryer is heating great and cycling between 200F and 135F. Dryer is now fixed.

We serviced a

MAYTAG DRYER

Model EGD4400WQ0

Near Minneapolis, MN 55412

Nate

Job Details: 04/28/2023

Not heating. Found a ton of lint inside dryer and in dryer vent. Did a dryer vent cleaning. Cleaned out dryer. Replaced bad fuse. Runs and heats great now. Also used a lot of vent tape to secure vent.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

KENMORE LAUNDRY CENTER++

Model 2661532210

Near Maple Grove, MN 55369

Matt

Job Details: 04/28/2023

"Customer complaint is, LEAKING AND NOISY DURING THE SPIN CYCLE. Inspected and tested. Washer is leaking out the tub seal onto the gearcase and spraying rusty water all over everything underneath and is really loud in a spin. Theres a lot of rust underneath on the motor and other components because of being wet. Needs parts replacement.

We serviced a

MAYTAG DRYER

Model MEDB700BW0

Near St. Cloud, MN 56304

Seth

Job Details: 04/28/2023

"Dryer tumblers, but does not heat. Upon arrival and inspection, I found this machine had a typical hardware. When I dug down into the cavity, I found the thermal limiters had all been terminated. The heater was not installed. It was laying off of the bracket within the cavity, I called the owner and spoke with him. He recently purchase this property. He wants to replace the unit as repairs will exceed the value of it."

We serviced a

UNKNOWN DISHWASHER

Model G6626CU

Near St. Cloud, MN 56301

Seth

Job Details: 04/28/2023

I replaced the board and pump and tested the dishwasher. It is now fixed.

We serviced a

THERMADOR++ REF BUILT IN++

Model T36IT800NP/50

Near Eden Prairie, MN 55346

Adam

Job Details: 04/28/2023

Took temp right when I got there the freezer was at 10 degrees. Everything as of food is frozen solid. Removed ice maker and replaced it from last diagnosis and installed new lock. Reassembled then tested. Ice maker cycle and should be working properly now. Let customer know can take up to 48 hours to start making ice

We serviced a

LG RANGE

Model LRG3060ST/00

Near Champlin, MN 55316

Matt

Job Details: 04/28/2023

"Customer complaint is, STOPPED HEATING AGAIN. Inspected and tested. Found the ignitor has failed again. The burner tube has a crack in it and the deflector is sagging. I think its getting too hot from the crack in the burner tube and taking out the ignitor. Installed new ignitor, burner tube and deflector. Tested and oven is working great. Oven is now fixed."

We serviced a

LG WASHER

Model WM3570HVA

Near Chanhassen, MN 55317

Adam

Job Details: 04/28/2023

Customers complaint unit leaking. Looked like it was bubble leaking also. Its a built in. Removed from under the counter then notice the vent in the back had water stain and all the dust was gone. It was leaking out the back to much soap. Tested unit multiple times no leaks. Customer is going to try just one packet and had extra rinse. They also have it on turbo wash so I said it has less time to clean and break up the soap.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Sauk Rapids, MN 56379

Phillip

Job Details: 04/28/2023

The customer said one day the whole unit stopped cooling. I plugged the fridge back in. I waited ten minutes for the fans and compressor to come on. After about 1 minute the fans all came on but not the compressor. I replaced the inverter with the inverter that was ordered. I plugged the fridge back in. As soon as the fans started the compressor started right up. I waited 30 minutes and its was cooling good. I cleaned the condenser coils.

We serviced a

KITCHENAID REFRIGERATOR

Model KSBP25FKSS01

Near Burnsville, MN 55337

Delton

Job Details: 04/28/2023

Replaced drip pan along with housing on other order. Tested and no leaks and water is working good.

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Anoka, MN 55303

Matt

Job Details: 04/28/2023

"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.

We serviced a

WHIRLPOOL WASHER

Model WFWDB51YW00

Near Clear Lake, MN 55319

Seth

Job Details: 04/28/2023

"Leaking concern, the seal had hair causing a seap. I cleaned it and tested. They said to install the door boot. It did not leak through a speed wash empty."

We serviced a

ELECTROLUX REF BUILT IN++

Model EI32AR80QSB

Near Sartell, MN 56377

Phillip

Job Details: 04/28/2023

"I verified the evaporator had a low frost pattern. The evaporator has some discoloration and the heat exchanger is rotting. That indicates a leak. I replaced the evaporator, heat exchanger and the drier. I recharged the system to 3.5 ounces. The evap had a nice full frost pattern when I was done."

We serviced a

SAMSUNG DRYER

Model DV330AEW/XAA

Near Elk River, MN 55330

Matt

Job Details: 04/28/2023

"Customer complaint is, NOISEY WHEN RUNS. Inspected and tested. Found the idler pulley was seized up and squealing. Installed new idler pulley and vacuumed out inside of dryer. Tested and dryer sounds great. Dryer is now fixed.

We serviced a

MAYTAG DISHWASHER

Model MDB7709AWS2

Near Minneapolis, MN 55412

Nate

Job Details: 04/28/2023

"This Maytag washer, maybe once a week it'll stop somewhere later in the cycle. They said its when it gets to the dry portion of the cycle, but they havent noticed if it was heating, they never know until later, maybe an hour or two later, so we dont know for sure when it actually stops. Tested the door lock, it locks and secures well. I ran it through diagnostic service mode twice, it circulated, filled, drained, and heated great. Amp clamp on black wire at junction box during heat was 10 amps. Cant reproduce the issue. Did hear a slow rhythmic circulating sound during the drain portion, but it drained great. Nothing to fix at the moment. If it has worse issues or increased frequency of issue in future, I would possibly direct focus to the drain pump even though its operating currently."