We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Farmington, MN 55024
Delton
Job Details: 06/24/2022
Replaced lower spray arm holder and lower spray arm. Upper arm i just cleaned (didnt get the part) and is working good. Both spray arms are now spinning and dishwasher is working good.
We serviced a
LG RANGE- GAS
Model LRG3081ST/01
Near Minneapolis, MN 55408
Nate
Job Details: 06/24/2022
Throwing up an error code that means it takes too long to pre heat. Found a bad ignitor. Replaced. Heats and preheats great with no error. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
WHIRLPOOL STACKED WASHER
Model WGT4027EW1
Near Minneapolis, MN 55408
Nate
Job Details: 06/24/2022
Not agitating and getting oil on clothes. Gearcase has gone bad and is spraying oil. Parts are covered under our warranty but labor is not. Quoted owner for labor and he said he would like to go ahead and do the repair. I ordered the parts and Im coming back next Friday.; ordrd 1 285785 (Clutch) and 1 3360629 (Gearcase)
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS
Near Saint Paul, MN 55113
Phillip
Job Details: 06/24/2022
I found the bake ignitor was bad and causing a short. I replaced the ignitor and it heated to 350. ; used 1 5303935066 (FLAT IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KTTE304DSS0
Near Minneapolis, MN 55410
Nate
Job Details: 06/24/2022
"Has been leaking and damaging kitchen floor. Found a bad Diverter seal. Replaced the seal, runs with no leaks now. ; used 1 WPW10195677 (DIVERTER SEAL) from stock"
We serviced a
GE WASHER TOP LOAD
Model GTW335ASN1WW
Near Saint Paul, MN 55104
Phillip
Job Details: 06/24/2022
I checked for error codes and there were a bunch out of balance codes. I found the belt had oil on it. I cleaned the pulley and replaced the belt. I advised the customer to use the precise fill option for better performance. ; used 1 Wh01x27538 (Belt) from stock
We serviced a
BOSCH DISHWASHER
Model SHX7ER55UC/50
Near Minneapolis, MN 55439
Nate
Job Details: 06/24/2022
"Leaked again but over the course of 3 weeks. Over the course of my visits and hours there have not been able to actually see it leaking. Will need to return next Thursday with the following parts:11002716,00705174,00611913,00611323,00611324,00647853,00620774,00611915 schdld next appmnt for 6/30 THU !, states that autho needed"
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Elk River, MN 55330
Matt
Job Details: 06/24/2022
"Customer complaint is, LEAK ERROR CODE. Inspected and tested. Found the fill valve is cracked and leaking. Installed new water valve and tested. Dishwasher is working great and no leaks. Dishwasher is now fixed."
We serviced a
ELECTROLUX DRYER- ELECTRIC
Model EFME527UTT1
Near Chaska, MN 55318
Nate
Job Details: 06/24/2022
Found a sock stuck behind blower wheel. Got sock out. Runs nice and quiet now. Vacuumed lint out and oiled rollers.
We serviced a
MAYTAG DRYER- ELECTRIC
Model MEDC400VW0
Near Saint Paul, MN 55104
Phillip
Job Details: 06/24/2022
The dryer is working fine. I cleaned the dryer duct and shorted it some. I also cleaned the lint duct and cleaned the screen.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2513241
Near Minneapolis, MN 55401
Phillip
Job Details: 06/24/2022
"I found the transmission is leaking oil and it got all over the drive belt, actuator and the drive pulley assembly. It will need those 4 parts for the repair. The customer will let us know if they want it fixed. Transmission W11454734Drive pulley W10721967Belt WPW10006384Actuator W10913953"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA/02
Near Minneapolis, MN 55427
Phillip
Job Details: 06/24/2022
I replaced the door gasket. I ran a short cycle and it was good no leaks.
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UTT0
Near Chanhassen, MN 55317
Nate
Job Details: 06/24/2022
Replaced a torn bellow. Runs great now.
We serviced a
SAMSUNG WASHER FRONT LOA
Model WV60M9900AV/A5
Near Plymouth, MN 55447
Nate
Job Details: 06/24/2022
"Not draining well and giving an sc error code. Shakes when its in the spin cycle: Found the filter full of debris. Cleaned that out, drains great now."
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHWW1
Near Minneapolis, MN 55442
Nate
Job Details: 06/24/2022
"Child lock flashed for a day but the dishwasher still ran. Then it stopped running, and buttons on control panel stopped lighting up and responding. When I arrived I couldnt get anything to respond except the cancel button, but then that stopped responding and it went totally dead. Needs new control panel and possibly board. . ; saved tckt"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV174KFC
Near Minneapolis, MN 55445
Phillip
Job Details: 06/24/2022
The latch hook inside the door is broken. It will need a new door. 5304473842
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Elk River, MN 55330
Matt
Job Details: 06/24/2022
"Customer complaint is , EVAP FAN IS NOISEY. Inspected and tested. Found the evaporator fan motor has failed. Needs a new motor and blade. Installed new fan motor and blade. Tested and everything sounds great. Refrigerator is now fixed."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW7500GW0
Near Elk River, MN 55330
Matt
Job Details: 06/24/2022
"Customer complaint is, CHIRPING NOISE IN SPIN CYCLE. Inspected and tested. Washer sounded good agitating and in a high spin empty, but when it slowed down there was some squealing noise. I inspected underneath the washer and the motor is covered in oil from the gear case. Needs a new gear case. Quoted customer $395. to install new gear case. Customer approved repairs. Part on order. ; ordrd 1 W11393685 (Gear case)"
We serviced a
GE DISHWASHER
Model PDT825SSJ0SS
Near Saint Michael, MN 55376
Matt
Job Details: 06/24/2022
"Customer complaint is, DEAD. Inspected and tested. Found the UI board has failed."
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WED5300SQ0
Near Otsego, MN 55301
Matt
Job Details: 06/24/2022
"Customer complaint is, Unit not heating / not drying. This is a electric dryer. Inspected and tested. Airflow on outside of house was 15mph and back of dryer was 30mph. They have a goofy vent cover on the outside of the house and I dont think its letting enough air through. Found the thermal cutoff has failed. Installed new thermal cutoff kit and tested. Dryer is heating great and cycling between 200F and 130F with vent disconnected and with the vent connected its cycling between 210F and 120F. I advised customer to have vent cleaned and replace the vent cover. ; used 1 279816 (HI LIMIT/FUSE KIT) from stock"
We serviced a
GE DISHWASHER
Model GDT665SMN3ES
Near Otsego, MN 55301
Matt
Job Details: 06/24/2022
"Customer complaint is, POWER BUT WHEN IT HIT START IT TRIES TO RUN FOR A FEW MINUTES BUT DOES NOT START A WASHING CYCLE. Inspected and tested. Found its not draining. I removed the drain pump and found a piece of plastic in it. Removed plastic and tested. Dishwasher is now working great. Dishwasher is now fixed."
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA00
Near Otsego, MN 55301
Matt
Job Details: 06/24/2022
"Customer complaint is, THINKS MOTOR GEARS AREWORN OUT MAKES GRINDING NOISE. Inspected and tested. The drain motor sounds like something is in it. Circulation motor sounds great. I removed dishwasher and took apart the drain pump. I found a pistachio shell in the drain pump. Removed and reassembled dishwasher. Tested and it sounds great. Dishwasher is now fixed."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Eagan, MN 55123
Delton
Job Details: 06/24/2022
"Replaced kit, tested and should no longer frost up. Refrigerator is cooling and working good."
We serviced a
GE REFRIGERATOR
Model PFS22MIWBB
Near Minneapolis, MN 55448
Phillip
Job Details: 06/24/2022
"I verified unit was dead the main board was defective. I replaced the main control board. The machine started right up compressor runs and its cooling. The water dispenser button was sticking so I cleaned it and put grease on the button and replace the micro switch but its still sticky. Now it will need a new dispenser cover and button. Cover dispenser WR17X11796Button WR02X11934; used 1 WR55X10942P (MAIN BOARD), and 1 MICRO7 (3/16' MICROSWITCH) from stock, states that autho needed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2468UF1A
Near Bloomington, MN 55425
Delton
Job Details: 06/24/2022
"Found that the key touch PCB is shorted. Customer approved estimate. I replaced key touch PCB, tested and dishwasher now responds but when testing found that lower spray arm was not spinning and found that the spray arm has melted and warped. Customer will look and order part herself but will call back if she wants us to order and install part.5304517982 and 5304517981 would need to be ordered (didnt see complete spray arm assembly part number)"
We serviced a
SAMSUNG WASHER TOP LOAD
Model WA48H7400AW/A2-02
Near Minneapolis, MN 55437
Delton
Job Details: 06/24/2022
"I checked water temperature and it is correct. Cold setting comes out as cold, as well as hot. Rinse is cold. Not sure what was happening when customer tried. I had her replicate same cycle and water temperature was correct. She is wondering why her clothes are shrinking. As im here washer is running fine.One thing i did find is that the washer is part of the Samsung recall for lids flying off. I gave her website information and told her to call samsung and process the recall."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA01
Near Apple Valley, MN 55124
Delton
Job Details: 06/24/2022
"Got old part out and had everything torn apart and when putting in new part, I found that the drain pump/sump housing is cracked. Sump assembly is part is damaged in shipping. Appears that motor is slightly different and doesnt appear that I could swap parts over for old housing.; saved tckt , states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Burnsville, MN 55337
Delton
Job Details: 06/24/2022
"Got the old ice bucket out and found that ice maker was leaking. Replaced ice maker and ice bucket, tested and ice maker cycles and fills. Ice maker is working good and bucket now comes out when pushing release tab.If problem continues only thing left is water valve. water valve part# w11043013"
We serviced a
LG WASHER FRONT LOA
Model WM3270CW
Near Buffalo, MN 55313
Seth
Job Details: 06/24/2022
Wont start. Unit will not drain completely so it will not start or move forward and complete cycle. This unit is stacked in the hallway needs a drain pump. It also has a failing rear main bearing. The customer declined repair he will replace it
We serviced a
SAMSUNG COOKTOP- ELE
Model NZ36K7880US/AA
Near Monticello, MN 55362
Seth
Job Details: 06/24/2022
d0 error presenting. Failed UI control board - DE92-04038C. Please source parts. This will take 3 hours and customer must remove all the drawers under the cook top before we return. Bill for extra labor as this will be a non-typical job. House is for sale. ; saved tckt
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM0
Near Saint Michael, MN 55376
Matt
Job Details: 06/20/2022
"Customer complaint is, NO WATER TO IM. THEY CHANGED A PART, NOW CANT GET THE WATER TO STOP. Customer replaced the supply valve and then found the ice maker supply line was plugged at the top. He removed it and blew air into it with a air compressor and then when the would try to get water from the door it would fill the ice maker to. Inspected and tested. Everything was testing good in test mode. I turned the valve on and off a half dozen times and it was working great. I cycled the ice maker and it filled with water. Everything is testing good. Customer is going to use it and see what happens. I advised if they still have issues to replace the dual valve and possibly the ice maker."
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW8500BW0
Near Brooklyn Park, MN 55444
Phillip
Job Details: 06/20/2022
I replaced the shocks and the washer is overloading with water and is still causing the washer to sit to low and the rotor hits the ground. After more trouble shooting I think board is at fault and is causing the washer to over fill. The rotor may also be damaged. The customer will just buy a new washer.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA00
Near Elk River, MN 55330
Matt
Job Details: 06/20/2022
"Customer complaint is, LEAK ERROR CODE. Inspected and tested. Found the fill valve is cracked and leaking. . Part on order. ; ordrd 1 DD81-02265A (Fill valve)"
We serviced a
AMANA DRYER- GAS
Model LGA30AW
Near Roseville, MN 55113
Phillip
Job Details: 06/20/2022
The ignitor coils were weak so the longer it ran the less it would heat. I replaced the coils. Its working good now. ; used 1 5303931775 (COIL KIT) from stock
We serviced a
MAYTAG DRYER- GAS
Model MED5500FW1
Near Plymouth, MN 55446
Adam
Job Details: 06/20/2022
Unit was making loud noise and then wasnt heating well. Air flow was bad. Once disassembled found that the blower wheel was full of lint. Cleaned out lint All rollers looked fine still oiled them for maintenance. Reassembled unit noise was better but still had a light noise. Customer is going to get the vents cleaned and redo the venting on the dryer then give us a call. Told him there is a good chance the blower wheel will need to be replaced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHN2899LF2
Near Elk River, MN 55330
Matt
Job Details: 06/20/2022
"Customer complaint is, WATER COLLECTING ON THE BOTTOM OF THE FREEZER. Inspected and found the evaporator drain was plugged. Cleaned out drain and defrosted ice in freezer. Refrigerator is now fixed."
We serviced a
GE REFRIGERATOR
Model PYE22KYNFFS
Near Annandale, MN 55302
Seth
Job Details: 06/20/2022
Customer complains that on Friday they could hear a noise coming from the freezer and found frost buildup. The same time they noticed the ice room where the icemaker lives inside the left fridge door was too warm and water dripped from the icemaker when they tried to dispense. I plugged in my Smart HQ and began to research and found that three days and one hour from time of service there was an event where the defroster heater ran for 20 minutes and the fresh food door was left open. I suspect extra moisture was to play as this is a Lakehouse and it was opened up at the time per the customer. When I arrived and checked I had a few water errors from the day it was hooked up and one thermistor error but thats all I found. I could find no issues and it all looked good. I left some recommendations about leaving doors open with the customer as well as keeping track of a few pieces of information in case there is a repeat offense.
We serviced a
LG DISHWASHER
Model LDF5545BB
Near Elk River, MN 55330
Matt
Job Details: 06/20/2022
"Customer complaint is, EC OE. Inspected and tested. Found the garbage disposal had just been replaced and they didnt punch out the plug. I removed the garbage disposal plug and tested dishwasher. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
KENMORE DRYER- ELECTRIC
Model 11097591220
Near Minneapolis, MN 55418
Phillip
Job Details: 06/20/2022
The drum would not spin. I found the belt was broken. I replaced the belt and vacuumed out the dryer. Its working good now. ; used 1 WP33002535 (BELT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2445RFC0
Near Minneapolis, MN 55413
Phillip
Job Details: 06/20/2022
The upper spray arm is broke and missing. The wash motor is loud and not spraying water good. I found a bunch of stuff stuck in the impeller. I removed the objects but it still loud. Wash motor 154859101Spray arm 5304506516; snapped 1 QuickPics
We serviced a
KITCHENAID WALL OVEN- ELECT
Model KEBS179BSS01
Near Minneapolis, MN 55405
Phillip
Job Details: 06/20/2022
I found no power out of the control fuse to the main board. I replaced the fuse and powered back up. The control is working and the oven is working good. ; used 1 WPW10545255 (THERMAL FUSE) from stock
We serviced a
LG RANGE- ELECTRIC
Model LDE3037ST
Near Minneapolis, MN 55438
Adam
Job Details: 06/20/2022
Units front left burner isnt working at all. The burner tested good. Found wasnt getting power to the element. Started testing connections those are all good. Tested relays next and found relay 17 wasnt working. Replaced relay on board. Now unit is working properly ; used 1 RELAY-BOARDREPAI (BOARD REPAIR RELAY) from stock
We serviced a
GE REFRIGERATOR
Model GSE25HGHBHBB
Near Chaska, MN 55318
Adam
Job Details: 06/20/2022
Unit would just continue to run water. Customer had water filter out to stop the water running. I tried the ice dispenser and it was turning off right away so I know its nothing sticking there. Went to the valve and found that had failed. Customer replaced it not to long ago and now is going to get a GE one to make sure it doesnt fail
We serviced a
KENMORE DISHWASHER
Model 665.13473N410
Near Elk River, MN 55330
Matt
Job Details: 06/20/2022
"Customer complaint is, LEAKING / FLOODING, DISHES NOT COMING OUT CLEAN. Inspected and tested. Found both bottom and middle spray arms are partially plugged and the bottom one looks cracked. I ran dishwasher through diagnostics and everything seemed to be working great. I did not see it leak. Recommended replacing both spray arms. Customer approved ordering and sending directly to customers house for them to install. Ordered both bottom and middle spray arm and shipped directly to the customer. ; pckd up 1 WPW10340504 (Middle spray arm) and 1 W10849471 (Lower spray arm)"
We serviced a
BOSCH DISHWASHER
Model SHE6AP05UC/06
Near Champlin, MN 55316
Matt
Job Details: 06/20/2022
"Customer complaint is, ERROR CODE 25, NOT DRAINING. Inspected and tested. Found the drain pump cover was loose. Also there was some junk in the sump area. Cleaned out sump and reinstalled cover. Dishwasher is now draining and working great."
We serviced a
GE DISHWASHER
Model DDT700SSN0SS
Near Wayzata, MN 55391
Phillip
Job Details: 06/20/2022
I had to replace both parts of the diverter. The dishwasher is working good now. It will divert water for all the spray arms not just the silverware basket. ; used 1 Wd19x26398 (Diverter assembly) from stock
We serviced a
LG RANGE- ELECTRIC
Model LDE4415ST/00
Near Plymouth, MN 55446
Phillip
Job Details: 06/20/2022
After I got some data on this range I found it had another fuse. The lower oven fuse was bad. I replaced the fuse and remounted the upper oven broil element that was left hanging down. The cooktop works good and both ovens are working and preheated to 350.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Chaska, MN 55318
Adam
Job Details: 06/20/2022
Units top rack rollers/adjuster was busted. Replaced part with W10712395. Added photos of busted part and model tag. Now unit is working properly ; used 1 W10712395 (Adjuster) from stock
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF42H5200AW/A2
Near Chanhassen, MN 55317
Adam
Job Details: 06/20/2022
Replaced the pressure hose from last diagnosis and tested unit. It worked great no need to replace the pressure sensor at this time and saved customer some money
We serviced a
BOSCH DISHWASHER
Model SHV68T53UC/07
Near Shorewood, MN 55331
Adam
Job Details: 06/20/2022
Unit was giving an E15 error code. Pulled unit out and found small amount of water on the bottom of units pan which made the float go up and turned drain on. Dried the pan and ran unit for 30 min every thing was dry besides a very small amount under the circulation pump. Quoted customer to replace circulation pump 12008381; ordrd 1 12008381
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Buffalo, MN 55313
Seth
Job Details: 06/20/2022
"Not cooling, missing digits on the UI and no ice. On arrival inspection I found the ice room was frozen up and 25?F. This unit has the evaporator drain manufacturing defect that causes it to get too warm melt out then make ice for a while then freeze back up. There is no known fix for this defect. The user interface is missing a few digits on the display. Its still working and functioning fine but I quoted replacement anyways. This customer has a new leaf home appliance warranty and will be working with them to see if they cover."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Rogers, MN 55374
Adam
Job Details: 06/20/2022
Installed kit from last diagnosis and changed the defrost cycle like kit advised. Unit is now back up and running
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/04
Near Plymouth, MN 55446
Phillip
Job Details: 06/20/2022
The customer said it started to make ice better after I left. I replaced the ice maker. Advised the customer to give 24 hours to make ice.
We serviced a
WHIRLPOOL RANGE- GAS
Model WFG505M0BS3
Near Minneapolis, MN 55429
Matt
Job Details: 06/20/2022
"Customer complaint is, NOT COOKING / NO HEAT, OVEN DOES NOT HEAT UP. REPLACED THE IGNITER ALREADY. Inspected and tested. Found the board was sending voltage to the valve, but not the ignitor. The valve is bad. . Customer declined repairs for now and is going to look into his options and might call us back. Part number WP98014893."
We serviced a
FRIGIDAIRE WASHER FRONT LOA
Model BAFW3574KW0
Near Minneapolis, MN 55417
Delton
Job Details: 06/20/2022
"Found that drain pump is bad. Customer approved estimate. Replaced drain pump, tested and washer drains and is working good."
We serviced a
MAYTAG REFRIGERATOR
Model MFD2560HEW
Near Minneapolis, MN 55406
Delton
Job Details: 06/20/2022
"Found that jazz board is bad and not going into defrost. Forced defrost mode and heat came on. Manually defrosted evaporator and replaced jazz board, tested and refrigerator is cooling and working good.Customers Dad was here and approved estimate. He said to call his daughter and collect payment.; used 1 WPW10503278 (JAZZ BOARD) from stock"
We serviced a
SAMSUNG REFRIGERATOR
Model RF24FSEDBSR/AA
Near Saint Paul, MN 55105
Delton
Job Details: 06/20/2022
Added evaporator defrost kit for Samsung. Tested and refrigerator is working good and should no longer frost up.
We serviced a
KENMORE WASHER TOP LOAD
Model 110.2002201
Near Saint Paul, MN 55104
Delton
Job Details: 06/20/2022
Found that washer is getting basket speed fault. motor shaft is loose in the motor so the belt hangs lower and motor wont spin. Would need new motor and actuator.
We serviced a
BOSCH DISHWASHER
Model SHXM88Z75N/01
Near West Saint Paul, MN 55118
Delton
Job Details: 06/20/2022
Customer says they will intermittently get E15 error and then will go away for 3-5 cycles then will happen again. E15 is water leak inside pan. I found that there is residue inside drip pan so water has been leaking. I pulled out dishwasher and ran cycle for 30 minutes and could not find any leaks. But i did find that inside dishwasher was full of suds and I did not add soap.That means that there is too much soap being used. Customer is on water softner and used the casecade Platinum which oversuds dishwasher. I added a bit of oil and cleaned out inside dishwasher of suds and recommended to use finish tabs. Dishwasher is working good.
We serviced a
INGLIS DRYER- GAS
Model IGD4400VQ2
Near Rosemount, MN 55068
Delton
Job Details: 06/20/2022
"Found that rollers were worn causing noise and the thermal fuse was open cutting power to heat. Replaced with repair kit, also replaced thermal fuse and cycling thermostat. Tested and dryer runs quiet and is cycling heat good.; used 1 WP3392519 (THERMAL FUSE), 1 WP3387134 (THERMOSTAT), and 1 4392065 (REBUILD KIT) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW2A
Near Farmington, MN 55024
Delton
Job Details: 06/20/2022
"Ran full diagnostics and completed, no issues. I filled and rains dishwasher 5 times and every time dishwasher drains. Customer said it was intermittent. Filter is clean. Only thing i found was that there was no high loop on the drain hose. I added high loop and suggested that customer use as normal and see if it still has water on bottom of dishwasher when dishwasher shows clean. That means dishwasher ran full cycle and if there is still water inside then probably drain pump is intermittently failing."
We serviced a
GE REFRIGERATOR
Model GSH25JFXNBB
Near Big Lake, MN 55309
Seth
Job Details: 06/20/2022
"Customer states theres a leak when she dispenses water from the dispenser in the front. Upon a arrival inspection I found a piece of hoes that was not previously replaced was spraying out the front inspection cover. I replaced the 3 foot section of pipe and tested. A small leak manifested and I found a loose connection. I tightened that connection and watched it and it stopped leaking. The fridge is now fixed.; used 3 HOSE2 (Pt516- 1 Foot, 5/16' TUBING) from stock"
We serviced a
FRIGIDAIRE STACKED WASHER
Model FRFW3700LW0
Near Big Lake, MN 55309
Seth
Job Details: 06/20/2022
Not draining. Upon arrival in inspection I arrived at the home and found the unit had been unstacked.When I looked it up in bluebook it ran 400 parts and labor +120 trip charge. I talk things over with a customer and he does not want to move forward with repair for that much money. Dont be surprised if you get a phone call from this customer as we miss lead him about pricing. The washing machine also has a failed rear main bearing and failure is eminent.
We serviced a
FRIGIDAIRE RANGE- GAS
Model GCRG3060ADB
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/20/2022
"The customer has nothing but issues with this range since it was new. Currently since the last work completed they are getting an F050 error randomly as well as the door lock locks and unlocks randomly. The customer is afraid to use unit since it locks them out and they have to kill the breaker to get it to reset. I agree with a customer as this unit start stops locks randomly without being told to on the user interface. e."
We serviced a
WHIRLPOOL WASHER FRONT LOA
Model WFW9150WW01
Near Cold Spring, MN 56320
Seth
Job Details: 06/20/2022
"Customers complaint is there was a problem with the door latch and and it leaks and its loud during the spin cycle. Upon arrival and inspection I found the male part of the latch had come off the door and the door latch was stuck in a latched closed position. The main spin basket had 1/8 inch play. This washer has a bad rear main bearing, a door latch assembly, and a strike. ; saved tckt"
We serviced a
KENMORE MICROWAVE
Model 790.8033331
Near Minneapolis, MN 55413
Phillip
Job Details: 06/16/2022
"The customer said now its working. I advised it may happen again. I replaced the switch holder and switches. Its working good now. ; used 1 5304509457 (SWITCH HOLDER), and 3 MICRO7 (3/16' MICROSWITCH) from stock"
We serviced a
GE REFRIGERATOR
Model PGCS1RKZHSS
Near Champlin, MN 55316
Matt
Job Details: 06/16/2022
"Customer complaint is, REF LIGHTS ARE FLASHING AND ICE DISPENSER NOT WORKING. 134 BARELY CAN BE SEEN ITS FLASHING IN AND OUT. Inspected and tested. Temperatures were 38F in the FF compartment and 2F in the freezer. The display and inside lights were flashing and UI wouldnt respond. Found the main board has failed. Installed new board and tested. Refrigerator turned on and display is working normal. Refrigerator is now fixed. ; used 1 WR55X11098 (MAIN BOARD) from stock"
We serviced a
KENMORE DRYER- GAS
Model 110.7713241
Near Plymouth, MN 55447
Adam
Job Details: 06/16/2022
Customers complaint was unit was making a gas like smell on clothing. Right when I walking in to the house I got an extremely heavy smell of wood varnish. Test with bubble solutions to see if any thing was leaking everything looks good never could smell any gas just varnish. Watched through peep hole and noticed the flame was burning bigger and less uniformed like it should which is caused by the varnish
We serviced a
WHIRLPOOL WASHER TOP LOAD
Model WTW4855HW1
Near Minneapolis, MN 55412
Matt
Job Details: 06/16/2022
"Customer complaint is, AGITATOR IS NOT MOVING. Inspected and tested. Found the belt had fallen off the motor and destroyed the motor pulley. I was able to put the pulley back on and test it and its screaming in a spin. Needs a new motor and gear case. This washer is not worth fixing. Customer is going to replace the washer."
We serviced a
LG WASHER FRONT LOA
Model WM2050CW
Near Wayzata, MN 55391
Adam
Job Details: 06/16/2022
Customers complaint leaking unit. Found customer pulled unit out and had back off. Seen evidence right way from water leaking out the back vent. Ran unit with customer a bunch times with customer and drained and couldnt get it to leak. Recommend using 2 tablespoons of soup and going up from there. He said he using a lot more then that. He is going to try less soap and test a load or two before pushing back
We serviced a
MAYTAGP WASHER TOP LOAD
Model n/a
Near Mound, MN 55364
Adam
Job Details: 06/16/2022
Units display wouldnt light up. Removed display board was getting proper voltage to board. Cleaned up and used electrical grease on board like before. And now unit is working quoted customer on replacement one because no guarantees. She said if it fails again they will replace
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EIFLS60LT1
Near Minneapolis, MN 55413
Phillip
Job Details: 06/16/2022
I pulled the washer and dryer out and removed the dryer from the washer. I had to pull the front off to access the drain pump . I found the drain filter was again full of feathers. I sucked all the water and feathers out. I tried to make sure it was clean. I hooked it all back up and tested. I did a rinse and spin and it drained good.
We serviced a
FRIGIDAIRE RANGE- GAS
Model FGGS3065PFM
Near Corcoran, MN 55340
Matt
Job Details: 06/16/2022
"Customer complaint is, Burners are not igniting and also clicking if not called to be light. Inspected and tested. Found the 2 left burners are only sporadically sparking. Also all the screws are breaking off removing the burner head assemblys. Needs all 4 burner ignitor/orifice assemblys part numbers 316540800, 316540700, 316543206 and 316543203. Also need 20 of the screws for holding them in place, part number 316240600. Also need the burner switch assembly, part number 5304491103. ; saved tckt , states that autho needed"
We serviced a
KENMORE REFRIGERATOR
Model 106.7215311
Near Minneapolis, MN 55408
Phillip
Job Details: 06/16/2022
The freezer is not holding temp and not making ice. I removed the evaporator cover and found the frost pattern is low. It has a sealed system leak. They will replace the fridge.
We serviced a
LG REFRIGERATOR
Model LFXS28968S/00
Near Chaska, MN 55318
Adam
Job Details: 06/16/2022
Units display isnt working after LG sent someone out to repair the compressor. With the compressor they update the board also and since then it stopped working. Tested power going to the unit like LG says everything is getting power properly needs display assembly ACQ88651527.
We serviced a
KENMORE REFRIGERATOR
Model 106.567336
Near Long Lake, MN 55356
Matt
Job Details: 06/16/2022
"Customer complaint is, FRIDGE NOT WORKING TOO WELL- THINKS NEEDS A NEW DAMPER- FRIDGE DIED OVR WEEKEND? Inspected and tested. Customer had refrigerator unplugged and defrosted when I got here. I plugged it in and the compressor and fans turned on. After 20 minutes the evaporator was only frosted over about 30 percent. The sealed system has failed. Customer is going to replace the refrigerator."
We serviced a
SAMSUNG WASHER FRONT LOA
Model WF448AAP/XAA
Near Rogers, MN 55374
Matt
Job Details: 06/16/2022
"Customer complaint is, bad smell even after cleaning. Inspected and tested. Found the drain filter was pretty dirty and slimy, also the screen on the end of the drain hose was plugged. Showed these to the customer and advised on cleaning the filter and replacing the screen regularly and keeping the door open when not in use. Otherwise washer is operating normal."
We serviced a
GE DRYER- ELECTRIC
Model n/a
Near Otsego, MN 55362
Seth
Job Details: 06/16/2022
Loud when tumbling. Failed bearing glides are flipped out. Parts on order. We can go early just check with Mom.; ordrd 1 WE03X23875 (Bearing with glides)
We serviced a
ELECTROLUX WASHER FRONT LOA
Model EFLS627UIW0
Near Otsego, MN 55330
Matt
Job Details: 06/16/2022
"Customer complaint is, CANNOT OPEN DOOR. Inspected and tested. Found the main board has failed. Installed new main board and tested. Washer is working great. Washer is now fixed."
We serviced a
SAMSUNG RANGE- GAS
Model NX58H5600SS/AA03
Near Elk River, MN 55330
Matt
Job Details: 06/16/2022
"Customer complaint is, COATING ON THE BOTTOM OF THE OVEN IS COMING OFF. Inspected and found the bottom liner has a few spots that the coating is coming off. Part number is DG61-00570A. . ; saved tckt"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2287KEY
Near Minneapolis, MN 55439
Delton
Job Details: 06/16/2022
"As Im here the ice bucket is half full and they had said that they emptied the ice bucket around 6-7am this morning so by 3:00 that seemed to be normal ice production. Per Whirlpool it can take 2-3 days to fill up ice bucket. Fridge is hooked up to reverse osmosis system but when checking ice maker it has all 8 cubes filled so it doesnt seem to be a water pressure issue.I informed customer of what to expect of ice production and at the current state it is making correct amount of ice per Whirlpool specs of ice production. Unless it is intermittent problem, Ice maker is working good as Im here."
We serviced a
WHIRLPOOL WALL OVEN- ELECT
Model RBS305PDB6
Near Eden Prairie, MN 55347
Adam
Job Details: 06/16/2022
Installed repaired control panel from last diagnosis. Tested all cycles and unit works properly now. ; states that autho needed
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Minneapolis, MN 55427
Phillip
Job Details: 06/16/2022
"I replaced the thermistor installed the drain kit and found the defrost fuse was bad. I went to Sundberg and got the part. I replaced the defrost fuse. ; used 1 Da47-00301d (Fuse), 1 DA82-01415A (DRAIN KIT), and 1 DA32-10104N (Thermistor) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYW01
Near Eden Prairie, MN 55344
Adam
Job Details: 06/16/2022
Wasnt making ice was customers complaint. Tested ice makers water valve which that worked great. Next tested ice maker itself and the motor wouldnt spin. Quoted and replaced ice maker. ; used 1 WPW10190965 (ICEMAKER) from stock
We serviced a
GE DRYER- GAS
Model DHDSR46GG8WW
Near Minneapolis, MN 55417
Delton
Job Details: 06/16/2022
Found that timer knob is cracked and not turning timer to correct cycle. Timer shaft is slightly stripped as well. Customer will try and reinforce timer so knob turns it. Customer will think about it and call back if they want to proceed with timer and knob replacement. Otherwise dryer was tumbling and heating fine.Timer part# WE04X20415; timer Knob WE1M654
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near South Saint Paul, MN 55075
Delton
Job Details: 06/16/2022
"Replaced all listed parts, tested and door seals and rolls in and out smoothly. Refrigerator is workin good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSG/AA01
Near Eagan, MN 55122
Delton
Job Details: 06/16/2022
Replaced Ice maker kit and did the fixes. Tested and ice maker cycles and fills. Ice maker is working good.
We serviced a
GE REFRIGERATOR
Model PYE23PSDCSS
Near Minnetonka, MN 55305
Adam
Job Details: 06/16/2022
Unit was making a loud fan noise. Found the fan was bad but it was from an ice build up on the evaporator. Steamed the evap. GE has a service bulletin for this issue. Had to move the sensor to a different spot. Fridge temp 38Freezer 10; used 1 WR60X10352 (Fan) from stock
We serviced a
GE DISHWASHER
Model GDF570SGJ2CC
Near Eagan, MN 55122
Delton
Job Details: 06/16/2022
Replaced water valve and when testing found that its leaking little bit from motor. Assumed that the water valve was the source since it was leaking from that. Now with motor customer will think about repairing it VS replacing it. They will call back if they want to proceed.Order motor part# WD26X23258
We serviced a
WHIRLPOOL DRYER- ELECTRIC
Model WGD6620HW0
Near Wayzata, MN 55391
Phillip
Job Details: 06/16/2022
Getting the f3-e3 thermistor error and poor air flow. I found the air flow was poor. There is also a bulletin for this issue. I fixed the air flow issue by pulling the machine forward and station out the duct . If it continues then it will need the parts listed. Console W11417087Thermistor WP8577274
We serviced a
GE DRYER- GAS
Model GTD33GASK0WW
Near Big Lake, MN 55309
Seth
Job Details: 06/16/2022
Customers complaint with the dryer is it he only reads 100? at the vent outside and its taking twice as long to dry clothes. Upon arrival inspector checked igniter and put it thermocouple in the dryer cavity. I watch seven flower cycles between 150?F and 103?F. I was here previously I dealt with service bulletin for a failing igniter and installed a new flame sensor and coils for good measure. I could find no issues I called Jay and spoke with Jay. According to the GE tech line this unit should run an average of 130?. Which is consistent with the temperatures Im seeing he recommended I watch some additional cycles to verify heat stays throughout. I watched 7 more cycles heat was consistent. The dryer is working as designed.
We serviced a
BOSCH REFRIGERATOR
Model B36CL80SNS/04
Near Plymouth, MN 55446
Phillip
Job Details: 06/16/2022
"The ice maker has ice in the tray but it wont move on to dump the ice. I pressed the test button but the ice maker never cycles. Temps in the freezer are 0 and the fresh food temp was 36. It needs the ice maker assembly. . ; snapped 3 QuickPics, states that autho needed"
We serviced a
AMANA DRYER- GAS
Model LG8319L2
Near Albertville, MN 55301
Matt
Job Details: 06/15/2022
"Customer complaint is, NOT WORKING. Inspected and tested. Found the gas valve coils have failed. Installed new coils and tested. Dryer is now heating but getting to hot. Airflow is only 5mph on outside of house and 25mph on back of dryer. With vent disconnected the heat is cycling great between 210F and 110F. I showed this to the customer and advised he not use dryer until the vent gets cleaned. Dryer is now fixed. ; used 1 5303931775 (COIL KIT) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ5WW
Near Albertville, MN 55301
Matt
Job Details: 06/15/2022
"Customer complaint is, NOT WORKING / NO POWER. Inspected and tested. The light on the board was on solid, which is supposed to mean the main board is bad. . Installed main board and still dead and light is on solid. The UI has failed. . Customer declined repairs for now and is going to look into replacing it. If they call back and want us to order the part, the part number is WD21X23463."
We serviced a
GE REFRIGERATOR
Model GWE19JGLNFWW
Near Buffalo, MN 55313
Seth
Job Details: 06/15/2022
Customer complaints freezer got warm first than the fridge. Upon arrival and inspection the compressor was running the evaporator fans were running the condenser fan was running but it was warm inside. This unit has a failed sealed system.. Please transfer; saved tckt
We serviced a
LG DRYER- GAS
Model DLG3601W
Near Clearwater, MN 55320
Seth
Job Details: 06/15/2022
I installed a customer supplied orifice for propane. No warranty or call backs. I plugged unit in when done and rotated the drum the unit was in pieces when I arrived. I re-installed the removed parts that were supplied.
We serviced a
MAYTAG DRYER- GAS
Model MDG4806AWW
Near Burnsville, MN 55337
Delton
Job Details: 06/15/2022
"Customer had dryer running when before i came for 45 minutes and clothes were not warm and dryer had no heat. I checked fuses and all checked good. I turned back on dryer and heat came on and is cycling heat fine. I suspect that the control board is bad and not sending power intermittently. Ordering control board and lint trap, rescheduling.; ordrd 1 W10756689 (Cntrol board) and 1 Wp37001142 (Lint trap)"
We serviced a
LG WASHER FRONT LOA
Model WM3700HWA
Near Minneapolis, MN 55408
Nate
Job Details: 06/15/2022
"Not a redo. This time needed a new filter. After replacing filter board it ran great. But per the office notes I also replaced the main PCB and user interface board. Runs great. It does trip the breaker when its on spin, in the laundry room. Room is on a GFCI circuit. I got an extension cord and when connected to a non GFCI it doesnt trip the breaker. Explained this to customer. Please bill this out to the insurance as this should not be a redo."
We serviced a
BOSCH DISHWASHER
Model SHEM3AY52N/26
Near Sauk Rapids, MN 56379
Seth
Job Details: 06/15/2022
No power/power error. Failed electrical box connection burnt. I replaced it and tested the dishwasher. It is now fixed. Please call and collect.
We serviced a
DCS DISHWASHER
Model DD224C
Near Long Lake, MN 55356
Adam
Job Details: 06/15/2022
Installed stater motor and pump motor from last diagnosis. Unit is now running properly. Tested a couple different times for leaks and everything is working properly with no leaks