We serviced a
WHIRLPOOL DRYER STACKED++
Model WET4027HW1
Near Maplewood, MN 55109
Ivan
Job Details: 01/29/2024
Machine is working great. The customer mentioned that they want the vent to be cleaned. There are no issues with the machine's performance; the dryer and wash work perfectly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Saint Paul, MN 55104
Phillip
Job Details: 01/29/2024
"Arrived at home. Machine sounded perfect at this time. Checked temps and there were within proper range of set temps. Saw some potential previous frost buildup around evaporation fan, but no interference at this time. Fresh food section door wasnt shutting properly, adjusted door hinges and its much better now. Everything looks great."
We serviced a
BOSCH DISHWASHER
Model SPX68U55UC/58
Near St. Cloud, MN 56304
Brandon
Job Details: 01/29/2024
Unit not filling with water.Cycled and tested found the unit was having hard time pumping the water out. Removed and bypassed the air gap. Unit pumped fine
We serviced a
GE REFRIGERATOR
Model CWE23SP4MJW2
Near St. Cloud, MN 56301
Brandon
Job Details: 01/29/2024
"Customer stated there was a loud fan noise. Plugged in GE module. Cycled all the fans and checked. Found no issue, removed the freezer door and drawers customer was sure it was the freezer fan. Found no issues with the freezer fan. Found no issues at this time"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Minneapolis, MN 55404
Nate
Job Details: 01/29/2024
"Washer has been giving code error. Theyve unplugged and plugged it back in each time this happens. Called SQ tech support. They said no way on this one to pull error codes. I ran it, and there are excess suds. Tech support said this washer needs to be filled totally, and that if its not a full load, it will shake and throw up an error. If it runs fine on a regular cycle with no clothes in it, then they said its most likely underloaded. Excess suds will also cause issues, where it wont drain and will stop before doing the final rinse and spin. I put some cooking oil in the washer, and ran it on a regular cycle. I told a staff member here. Also called maintenance contact."
We serviced a
LG DRYER
Model DLE1501W
Near Minneapolis, MN 55446
Matt
Job Details: 01/29/2024
"Customer complaint is, NOT WORKING. Inspected and tested. Found the door switch has failed. Installed new door switch and tested. Dryer is working great. Dryer is now fixed."
We serviced a
WHIRLPOOL WASHER
Model WEW70HEBW0
Near Minneapolis, MN 55416
Phillip
Job Details: 01/29/2024
Machine had standing water and an F9 code upon arrival. Tested pump and it sounded really bad. Took front of machine off and replaced the drain pump. Reassembled machine and tested. Drains perfectly now.
We serviced a
LG WASHER
Model WM3360HVCA
Near Minneapolis, MN 55423
Nate
Job Details: 01/29/2024
"Washer has been leaking a lot. Maybe 50% of the time it runs. I found the door boot drain holes plugged up with hair and a seed. Also, hair built up under glass on door panel and over the gasket lip, and stains running down the front where water has been running down. I ran it through test mode twice and didnt see any drips or leaks, but that was after cleaning off hair and cleaning out drain holes. Uniform dust under the washer. Recommended afresh to customer, and showed how to keep bottom of door clean, as well as gasket. Checked for tears in gasket. Stacked unit."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Saint Paul, MN 55109
Ivan
Job Details: 01/29/2024
"Installed a brand new motor housing, tested the cycle, and there are no issues. Everything works great."
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Brooklyn Center, MN 55430
Phillip
Job Details: 01/29/2024
"Replaced door boot, hinge and door glass housing. Seems to be closeing and not leaking. Much better now. Complete."
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Buffalo, MN 55313
Brandon
Job Details: 01/29/2024
"Returned with parts. Removed covers, installed new seal. Cycled and tested for leaks."
We serviced a
FRIGIDAIRE DRYER
Model FFRE4120SW2
Near Monticello, MN 55362
Matt
Job Details: 01/29/2024
"Customer complaint is, Our dryer keeps stopping. It says to clean out the lint. We cleaned out the filter. Customer said that sometimes it completes the cycle and other times it shuts down about 5-10 minutes in and the clean filter light is on. Customer is using sensor cycles. Inspected and tested. Filter and blower housing are clean. I started a timed dry high heat cycle and its cycling between 150F and 110F consistently for about 30 minutes. Dryer is running and testing good. I advised customer the importance of drying like fabrics if you use a sensor cycle, otherwise it can shut down prematurely."
We serviced a
BLOMBERG++ RANGE
Model BGR24102SS
Near Minneapolis, MN 55401
Nate
Job Details: 01/29/2024
"Couldnt figure out after 2 hours how to get door together. Office closed and maintenance gone so couldnt look at another door to see how it goes together. Will have to come back another day when someone is here to let me get into another vacant unit and take a door to compare it to. ; saved tckt , states that autho needed"
We serviced a
AMANA WASHER
Model NTW4500VQ1
Near Fridley, MN 55432
Phillip
Job Details: 01/29/2024
"Customer stated there was a little bit of water in front of the machine after the spin. Took case off, checked for leaked. Filled, let agitation go for a bit, drained and spun. Could not find any leaks. Customer states they were running a very large load, said the machine was shaking a bit. The machine appears to have been getting out of balance and splashing over. Instructed customer on loading the machine. Other than that machine looks great! Called customer and left voicemail. Pleased bill customer.; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DFI663.U
Near Minneapolis, MN 55401
Phillip
Job Details: 01/29/2024
"818170 Asko user interface Please order part and call customer with quote. Failed user interface. Start button will not recognized being pressed. Other buttons work but not start button, disassembled door to check for interference but did not find any so its a failed board. Customer states they believe its is less then 2 years old and should be under warranty. Please check with asko if we can do it under warranty before quoting customer.; saved tckt"
We serviced a
GE REFRIGERATOR
Model GNE29GMKBES
Near Dayton, MN 55327
Matt
Job Details: 01/29/2024
"Customer complaint is, IM IS NOT WORKING. Customer said it was making a grinding noise and not making ice. She defrosted with a hair dryer and then it started working again. It started grinding again and she hit it with her fist and then it started working again. Inspected and tested. FF compartment temperature is 39F and freezer is 2F. I cycled ice maker and it dumped cubes and filled with water again. I found a service bulletin for a frozen fill tube and it says to update the software so the fill tube heater stays on longer. I hooked up SmartHQ and theres a software update available. I quoted customer $403. to install new ice maker and update software. Customer approved repairs. I updated software and ice maker is on order. Customer requested return trip for Friday. ; ordrng 1 WR30X28682 (I/M ASSY)"
We serviced a
SUBZERO++ REFRIGERATOR
Model 632/02
Near Minneapolis, MN 55416
Phillip
Job Details: 01/29/2024
"Replaced bad condenser fan motor with new supco part. Tested good. Everything looks great. Please run card at office for customer.; saved tckt , states that autho needed"
We serviced a
GE REFRIGERATOR
Model GSL25JFPBBS
Near Minneapolis, MN 55401
Nate
Job Details: 01/29/2024
"Had another technician come out before us, had some cooling issues in the freezer. Also had noticed a few months ago that the water was dispensing slow. I found the waterline is frozen in the door, so that doesnt work. Icemaker makes ice though. They replaced the water filter a few months ago and water was still coming out slow from dispenser in door after. No change. I took off the rear evaporator panel and confirmed defrost heater comes on. Evaporator fan runs. Compressor and condenser fan run. Temp in fresh food is 35.6. Set at a mid range for temp. Freezer at zero. After evaporation defrosted, I ran it for 20 min and it only partially frosted up. Upper 1/3 is warm. Sealed system issue. Can someone please call owner with quote? And collect 129 trip charge.; saved tckt"
We serviced a
GE RANGE
Model JGBS23DEM2CC
Near Ramsey, MN 55303
Matt
Job Details: 01/29/2024
"Customer complaint is, OVEN IS NOT LIGHTING. Inspected and tested. Found the ignitor is burnt out. Installed new ignitor and tested. Oven is heating great. Range is now fixed. ; used 1 12400035 (IGNITER) from stock"
We serviced a
SPEED QUEEN WASHER
Model AFNE9BSP116TW13
Near Prior Lake, MN 55372
Nate
Job Details: 01/29/2024
"Washer shakes really bad, clanks around, and rumbles. Needs new tub and bearing assembly, and shocks, per speed queen tech support when I called them. They said we need to order the following parts. Please get authorization and call customer back with return date for repair. Im assuming this job will require a few time blocks. Needs new bearing 805525Inner tub 804376PShocks 803777P (order 4); saved tckt"
We serviced a
GE WASHER
Model GFW450SPM1DG
Near Chaska, MN 55318
Nate
Job Details: 01/29/2024
"Not filling with water. I confirmed that it has good water pressure and that the filters are clean. They said sometimes it doesnt fill. I quoted for new water valve, and also for new filter since the filter thats in there leaks water pretty good. Ticket attached. ; ordrd 1 WH13X27295 (Water valve) and 1 WH11X34741 (Water filter)"
We serviced a
BEKO REFRIGERATOR
Model BFFD362288
Near Minnetonka, MN 55345
Nate
Job Details: 01/29/2024
"5931630100 needs the icemaker and bucket/bin. That part number is 5748460100. And 4944831300. Icemaker is broken leaking water and making a loud knocking sound. Ice bin is broken. Quoted for all. Ticket attached. Ordered parts. Coming back on 2/7 but customer would like sooner if possible. AM preferred, first thing. ; ordrd 1 4944831300 (Drawer cover) and 1 5931630100 (Icemaker assembly) and 1 5748460100 (Ice bin)"
We serviced a
LG WASHER
Model WM8100HVA
Near Saint Michael, MN 55376
Matt
Job Details: 01/29/2024
"Customer complaint is, THE DOOR SWITCH IS NOT WORKING , D2 AND E2 ERROR CODE.ITS WILL NOT START. Inspected and tested. Found the door lock is just clicking and not locking. Needs a new door lock. Dey sent me the wrong part. Ordering new door lock. ; ordrd 1 EBF61315802 (Door lock)"
We serviced a
LG DRYER
Model DLG7101W
Near Saint Paul, MN 55106
Ivan
Job Details: 01/29/2024
"The machine will not function due to the thermistor and thermostat being shorted out, causing the alarm TE1. In order to correct this issue, I have ordered the following parts from Dey:Dryer Thermistor 6323EL2001BDryer High-Limit Thermostat - 6931EL3003C; ordrd 1 6323EL2001B (Thermistor kit) and 1 6931EL3003C (Thermostat)"
We serviced a
ASKO++ WASHER
Model 461611/02
Near Minnetonka, MN 55305
Nate
Job Details: 01/29/2024
"Washer went dead during the cycle. Pulled off the front control panel and its smoked. Also has a bad fuse where power comes in, where the grey wire comes out of. Called Asko tech support to see if there is anything that would potentially cause the board to burn. They said if there was a power surge to the fuse. They said the fuse didnt stop the board from getting a power surge. The part number is for fuse is 257325. Part number for board is 515452. Also needs new cover or part that houses power button. 503108. 413713 is button. Customer requested that the part be overnighted. Office will call customer with a quote. And estimated return date. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Monticello, MN 55362
Brandon
Job Details: 01/26/2024
"Returned, checked found the front felt seal on the top had come loose. Removed the covers and reattached the felt on the bulkhead. Cycled and tested the felt stayed in place"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Otsego, MN 55330
Matt
Job Details: 01/26/2024
"Customer complaint is, ICE MAKER ISSUES. Customer said the ice maker was frozen over on the bottom and they replaced it and now its not cycling unless they hold in the test button. Inspected and tested. FF compartment temperature is 35F and freezer is 4F. Customer installed a none OEM ice maker. Refrigerator needs the ice maker kit. I removed ice maker and auger motor and dried out ice room and sealed it on the inside and outside. I adjusted the water line because it was pushed in too far. Installed new ice maker kit and tested. Ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Big Lake, MN 55309
Matt
Job Details: 01/26/2024
"Customer complaint is, CHEMICAL SMELL IN FRIDGE AND FREEZER, GETTING WORSE WITH TIME. Inspected and tested. It smells a little bit goofy, but its not very strong to me. FF compartment temperature is 39F and freezer is 2F. I removed the evaporator cover and inspected evaporator and heating element and cant find anything that would be causing a smell. I turned heater on and let it get real hot and still didnt smell anything. Ive checked this refrigerator out as thoroughly as I can and cant find anything that would cause a chemical smell."
We serviced a
GE REFRIGERATOR
Model GSS23GYPFCFS
Near Buffalo, MN 55313
Brandon
Job Details: 01/26/2024
Customer states the unit was vibrating and making loud sounds. When I arrived the fan in the freezer was loud. Removed the covers and shelfs. Was able to make the noise with the fan. Pushed the fan blade down less than a quarter of an inch. Changed the sound of the fan. The noise went away customer said it sounds better
We serviced a
KENMORE REFRIGERATOR
Model 10656243400
Near Burnsville, MN 55306
Nate
Job Details: 01/26/2024
60 in fresh food and 0 in freezer. Replaced a bad damper assembly and thermistor. Also steamed out ice that had built up on vent going into fresh food section. Cold air blowing into ff section now. Told customer 24 hours.
We serviced a
LG DRYER
Model DLG7301WE
Near Champlin, MN 55316
Phillip
Job Details: 01/26/2024
"The customer complaint was the dryer does not heat. When I arrived, the customer had the dryer pulled out and the dryer duct disconnected. I put the dryer on times dry high heat and it cycled the heat on. I let it cycle on and off about five or six times. I took the heat temperature and the high heat was about 190?. I hooked the dryer duck back up and pushed it in and tried it again and now the high heat was about 165. I slid the dryer out with the duck connected And the heat went back up to 190. When dryer duct is being pushed in the duct was restricting. The customer will replace the ductwork. The dryer is working perfectly fine.
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ2
Near Eagan, MN 55122
Nate
Job Details: 01/26/2024
"Squealing. Found a couple bad support rollers, frayed belt, and older pully. Quoted for kit. Vacuumed out dryer, cleaned bulkhead, and installed kit. Runs nice and quiet now.
We serviced a
SAMSUNG RANGE
Model NE58F9710WS/AA
Near Becker, MN 55308
Brandon
Job Details: 01/26/2024
Returned with parts andd installed new motor cycled and tested. Unit working correctly now
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT21IL6JB5
Near Big Lake, MN 55309
Matt
Job Details: 01/26/2024
"Customer complaint is, COOLS OK, MAKING ICE SUPER SLOWLY. Inspected and tested. FF compartment is 41F and freezer is 5F. The ice maker cycled when I got here, but didnt fill with water and the arm never moved. I jumped the water valve and its turning on and dumping water. The ice maker has failed. Installed new ice maker and tested. Ice maker cycled and filled with water. Ice maker is now fixed.
We serviced a
GE WASHER
Model GFW650SPN3SN
Near St. Cloud, MN 56301
Brandon
Job Details: 01/26/2024
Customer states the washer door gasket is falling off causing unit to leak.Found the outer door seal off and retaining ring not on. Customer had the ring. Looked and found no issues with the ring. Installed ran unit for 5 min and had no leaks.
We serviced a
KITCHENAID DISHWASHER
Model KDTE704DSS0
Near Ramsey, MN 55303
Matt
Job Details: 01/26/2024
"Customer complaint is, CONTROL DOESNT WORK, CANT GET THE UNIT TO TURN ON. Inspected and tested. The control panel is dead and not responding. Theres 120V at the junction box. I removed door and control panel and found the control panel board has corrosion on it. Dishwasher needs a new control panel. Also customer said it was leaking from the door a little puddle. It looks like its coming from the vent from what the customer explained, so he wants me to replace the vent assembly to. Customer approved repairs. Installed new control panel, vent assembly and cover. Tested and dishwasher is working great. Dishwasher is now fixed.
We serviced a
GE REFRIGERATOR
Model PFSS2MJYASS
Near Minneapolis, MN 55406
Ivan
Job Details: 01/26/2024
"During the visit, the customer complained that the unit would not dispense water. In order to correct the issue, I installed a new water valve. After testing, it worked great, and now water flows smoothly. I also noticed that her filter needs to be replaced every 6 months."
We serviced a
SPEED QUEEN WASHER
Model AWN432SP113TW04
Near Minneapolis, MN 55413
Nate
Job Details: 01/26/2024
"Replaced bad drain pump, replaced the belt, and did the bearing and seal kit. Told customer to give it 24 hours before using.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Shoreview, MN 55126
Phillip
Job Details: 01/26/2024
Replaced sump assembly and rack adjusters. Tested pump and checked for leaks. Machine looks good and rack slides correctly now.
We serviced a
BEKO RANGE
Model PRGR34550SS
Near Saint Paul, MN 55108
Phillip
Job Details: 01/26/2024
Today I replaced the broken switch for the temperature selector. Everything is working oven works good. Customer said cooktop. It works good too.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF8
Near Minneapolis, MN 55446
Matt
Job Details: 01/26/2024
"Customer complaint is, ICE MAKER NOT WORKING. Inspected and tested. FF compartment temperature is 40F and freezer is 1F. The ice maker is catching when it cycles and is not filling with water. I found the ice maker fill tube is frozen. Theres a service bulletin for this and they have you install a new fill tube with insulating tape. Refrigerator needs a new ice maker and fill tube. Installed new fill tube and ice maker. Tested and ice maker cycled and filled with water. Ice maker is now fixed."
We serviced a
BOSCH DISHWASHER
Model MISSING
Near Minneapolis, MN 55413
Phillip
Job Details: 01/26/2024
"Broken door cables causing door to fall. Dishwasher was also not mounted on top causing it to tip forward. Pulled machine out, and replaced door springs and cables with new kit. Reinstalled dishwasher and side mounted to cabinet. Also cleaned filter and isntructed customer on how to clean dishwasher. Everything looks good now.
We serviced a
FRIGIDAIRE FREEZER
Model LFFH17F3QWC
Near Minneapolis, MN 55441
Phillip
Job Details: 01/26/2024
The thermostat was failing and sometimes not cycling the freezer on to cool. Today I replaced the thermostat. I set it to 5 and everything is on and running.
We serviced a
ROPER DRYER
Model RGD4300SQ0
Near West Saint Paul, MN 55118
Ivan
Job Details: 01/26/2024
"The dryer would not turn the gas on at all. In order to correct this, I replaced the main coils for the gas valve. After replacement, the unit's gas turned on, and it heated up properly."
We serviced a
SAMSUNG WASHER
Model WA50M7450A
Near Minneapolis, MN 55423
Nate
Job Details: 01/26/2024
"Giving EC1 error. Its a MEMS sensor error. Unplugged sensor, made sure no broken wires. Plugged back in, did full test mode, gave error still. Quoted for sensor. Also let them know it could be a bad board. Board is too much. We will try sensor, and If that doesnt fix it, they will replace washer. ; ordrd 1 DC93-00278B (Mems sensor)"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYESS
Near Blaine, MN 55449
Phillip
Job Details: 01/26/2024
The refrigerator was unplugged and defrosted when I arrived. I installed the new drain kit and defrosted the defrost drain line. I plugged the fridge back in and pushed it back into place. I advised the customer to give it 6 to 8 hours to cool down. The card was not saved. If card is on file please run the card if not contact the customer. ; used 1 DA82-01415A (DEFROST DRAIN AND CLEAN LINE) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA
Near Saint Paul, MN 55116
Ivan
Job Details: 01/26/2024
"During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers.; O-emld tckt"
We serviced a
SAMSUNG WASHER
Model WF42H5200AW/A2-11
Near Minneapolis, MN 55418
Phillip
Job Details: 01/26/2024
I installed the new pump housing. The filter does not want to go in the new housing all the way so it leaks. The customer will buy and new filter and try it. If the filter doesnt work and it still leaks then she will pay for a new housing assembly and some labor. . I added to pics. No card on file but she said we should have one. Please run her card or call the customer back for payment. The job is complete for now we just need payment. Pump assembly DC97-18150E; saved tckt
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Minneapolis, MN 55421
Phillip
Job Details: 01/26/2024
"10:24 to 11:11, During the visit, I found out that the ice maker is not working anymore, and the LED light is also not functioning. The following parts are needed to correct these issues. Please order these parts and schedule a follow-up visit for repair:Refrigerator Ice Maker - DA97-13718ALED door lights - Qty 2 Please refer to the pictures for reference; I was not able to find the part numbers The customer complaint was the dishwasher would not drain and the normal light was on. Someone there pushed on the latch with a butter knife. Now the latch wont reset when the door is open. I tried to fix it twice but it keeps getting stuck in the closed position. It needs a latch assembly. I can make it run and it drains just fine. It drains every time I try it. I found the drain hose does not have the high loop and there is no clamp holing it onto the garbage disposal. ; schdld next appmnt for 2/2 FRI !"
We serviced a
LG WASHER
Model WM3570HWA
Near Elk River, MN 55330
Matt
Job Details: 01/25/2024
"Customer complaint is, OE ERROR CODE, THEY CLEANED FILTER. Inspected and tested. Found the drain pump has failed. Customer approved repair. Installed new drain pump and tested. Washer is draining great. Washer is now fixed.
We serviced a
FISHER PAYKEL++ DRYER
Model DG7027P1US0
Near Saint Michael, MN 55376
Phillip
Job Details: 01/25/2024
"Replaced right idler pulley and lubricated left one, replaced the control board with the bad relay. Tested machine and it was functioning properly, no longer squeaky."
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA
Near Rogers, MN 55374
Matt
Job Details: 01/25/2024
"Customer complaint is, THE FAN IS SUPER LOUD WHEN THE COOLING MOTOR TURNS ON. Customer was seeing ice in the holes on the evaporator cover. Customer said the whole evaporator cover and fan were replaced for this same issue a couple years ago. Customer has never seen water on the floor of the FF compartment. Refrigerator has been unplugged sense yesterday morning. I removed evaporator cover and theres no ice buildup, its completely defrosted. Drain is open and both sensors test good. Heater came on in test mode. This doesnt have the extra loop that needs the add on heater. I cant find anything wrong. I installed drain kit and new defrost sensor.
We serviced a
WHIRLPOOL RANGE
Model WFG320MCBS3
Near Saint Paul, MN 55109
Ivan
Job Details: 01/25/2024
"The customer complained that the oven would not turn on at all. I informed them that the igniter had failed and, in order to resolve the issue, a new igniter was needed. After installing the new one, the oven turned on fast and heated up properly.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Maple Grove, MN 55369
Matt
Job Details: 01/25/2024
"Customer complaint is, WON'T START. Inspected and tested. Washer is dead. Outlet is good and I have 120V at the board, but light is not lit up on the board. I removed board and inspected and didnt see anything visibly wrong. I reassembled and plugged back in and now the light came on on the board. I ran washer through test mode and everything worked perfectly. Its either a failing board, a loose connection or bad wire. Customer is going to use it and see what happens."
We serviced a
BEKO REFRIGERATOR
Model G91626NWLU
Near Inver Grove Heights, MN 55077
Ivan
Job Details: 01/25/2024
"The customer complained that the unit was freezing vegetables. After my arrival, I checked and tested the unit, cycling all fans, and found that it works great. However, I discovered that this unit has issues if items are built up around it. As it is a free-standing unit, it requires a minimum of 2 inches of space around it for proper airflow; otherwise, the machine will overwork and start causing issues like the one reported. I confirmed that the unit was pushed all the way back, so I moved it out just a little bit to ensure easier airflow. The customer will monitor the unit for any improvements."
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Minneapolis, MN 55401
Phillip
Job Details: 01/25/2024
"Interlock switch housing had warped slightly allowing micro switches to come out of their place. Heated plastic and bent back into shape, and used a little foam tape to hold the switches securely. Housing NLA. Machine appears to be working correctly now."
We serviced a
BEKO RANGE
Model PROR345508SS
Near Minneapolis, MN 55401
Phillip
Job Details: 01/25/2024
"Knob was binding up and hard to turn. Disassembled knob and put oil on spindle, put it back together and started working in the oil. Knob seemed much better after this.
We serviced a
LG DRYER STACKED++
Model DLGX3701W
Near Minneapolis, MN 55410
Phillip
Job Details: 01/25/2024
"Customer said issue was intermittent error code, said she already had outside vent checked and it was good. Te2 code was a thermistor error. Opened up the machine and discovered a potential issue with a pinched wire on thermistor. Changed thermostat while we were in there. Put machine back together and error code went away and machine works great now."
We serviced a
LG WASHER
Model WM3670HVA
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
"Customer states water leaking from front of door gasket. Inspected door and found hair and soap scum. Water seemed to be leaking right there, so we cleaned the bottom of the door and tested it and did not find any leaks at this time."
We serviced a
LG RANGE
Model LRE3061ST
Near St. Cloud, MN 56303
Brandon
Job Details: 01/25/2024
"Returned with parts, installed fan motor no need for the fan blade. Cycled and tested unit heated up to proper preheat temp."
We serviced a
SUBZERO++ REFRIGERATOR
Model 650/F
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
"Machine door was rubbing up against side of alcove, moved leveling feet on left side up. Door no longer rubbing. Also took cover off top of machine and vacuumed compartment and condenser coils. Noise was eliminated and machine looks to be in otherwise great condition."
We serviced a
SAMSUNG DRYER
Model DV431AEP/XAA
Near Minneapolis, MN 55424
Phillip
Job Details: 01/25/2024
Dryer duct had come off back of machine and was causing smells and condensation around the sides of the machines. Reconnected duct and ensured both ends were secured. Cleared all the lint and dust up and double checked. Seems a lot better now.
We serviced a
LG RANGE
Model LRG3091ST/03
Near Hopkins, MN 55343
Nate
Job Details: 01/25/2024
"Not heating, and giving F11 error. I cleared the error, and found a bad bake igniter. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up quickly.
We serviced a
SAMSUNG DRYER
Model DVE54M8750V/A3
Near Minnetonka, MN 55345
Nate
Job Details: 01/25/2024
"Dryer not drying clothes. I put it on timed dry, and with vent connected it got up to 97 degrees max inside dryer. With vent disconnected it goes to 200 and stays there for regular amounts of time before cycling off and on. I pulled dryer out, and adjusted vent so that it has better airflow and isnt crimped. Now it cycles to 220 and then cycles off. Told customer they will need to have the vent cleaned if they continue to have drying issues. It heats great and runs great. No error codes.
We serviced a
SPEED QUEEN WASHER
Model AWNE9RSN116TW01
Near Savage, MN 55378
Nate
Job Details: 01/25/2024
"Giving a 65 error. I called SQ tech support and they had me check the lid lock assembly. They had me adjust the lid so that it clicks when its 2 above the top of the washer. It was originally clicking about 1 above top of washer. Then they had me check continuity on the board between two connectors, black wire to red wire, and it had continuity which meant that the relay was stuck closed. They told me to replace the board. I replaced it, and now it runs great."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Minneapolis, MN 55422
Phillip
Job Details: 01/25/2024
"Disconnect from pump, pull up sump assembly, move weight over to new sump assembly, reinstalled sump and put drain pump back on. Tested machine and it sounds much better and good pressure."
We serviced a
BEKO RANGE
Model PRGR34552SS
Near Minneapolis, MN 55428
Phillip
Job Details: 01/25/2024
"Replaced control boards and the door latch, tested opening and closing door, and light switch. Preheated to different temperatures, everything working fine now."
We serviced a
LG WASHER
Model WT7100CW
Near Minneapolis, MN 55437
Nate
Job Details: 01/25/2024
"Making a loud grinding sound in the rinse and spin. No debris between wash plate and tub. Rotor and stator on secure. Quoted for new gear case and shifter, but customer will just use until it doesnt work anymore."
We serviced a
ADMIRAL DRYER
Model AGD4475TQ2
Near Minneapolis, MN 55437
Nate
Job Details: 01/25/2024
"Dryer not heating. Found a blown thermal cut out. Also a brittle belt. Replaced both. Cleaned and oiled rollers and vacuumed out dryer. Runs great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Rice, MN 56367
Brandon
Job Details: 01/25/2024
Customer stated the ice maker was not working.Checked and found the bailing arm was knocked off and causing the unit not to make ice. Removed the drawers and put the bailing arm back in. Unit is work correctly at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near St. Cloud, MN 56301
Brandon
Job Details: 01/25/2024
"Customer states the unit was leaking water.Ran for a while, found no leaks, did fine the spray arm was cracked on the seam, the customer said they also had a large sheet pan in the machine when it was leaking. Customer approved the repair ; ordrd 1 W10837249 (Spray arm)"
We serviced a
KENMORE DRYER
Model 11085862400
Near Hugo, MN 55038
Ivan
Job Details: 01/25/2024
"After ordering and installing the parts, the machine heats up fast and works great. No more issues.; ordrd 1 279973 (Cutoff)"
We serviced a
BEKO DISHWASHER
Model 7664269580
Near Oakdale, MN 55128
Ivan
Job Details: 01/25/2024
"The machine is leaking heavily due to a broken water valve. To repair this unit, the following part is required. Please prepare a quote for the repair and order the part:Part Number: 1883570600Description: WATER INLET VALVEQuantity: 1; saved tckt"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HDEDBSR/AA
Near Monticello, MN 55362
Matt
Job Details: 01/25/2024
"Customer complaint is, ICEMAKER IS NOT WORKING. Inspected and tested. Ice maker is all frosted up. Refrigerator needs the ice maker kit. Can someone find this kit and call customer with a quote please. Please schedule me 2 hours if I go back. I advised customer that the refrigerator needs to be shut down and defrosted before we come back, but can you remind them. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near St. Cloud, MN 56303
Brandon
Job Details: 01/25/2024
Customer states the dryer is making a noise. Disassembled unit found the idler pulley locked up and belt chewed up. Customers warranty company approved. Vacuumed out the unit and replaced the parts.
We serviced a
LG RANGE
Model Lrel6321S
Near Becker, MN 55308
Brandon
Job Details: 01/25/2024
"Customer states there was a burning smell and now the bake dont work removed the back cover found the wire to the bake element burnt. Repaired the wires, cycled and tested"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Monticello, MN 55362
Brandon
Job Details: 01/24/2024
"Customer states there is a burning smell.Disassembled the unit cleaned out found the unit was full of lint and debris. Cleaned out, replaced the belt, the customer will have the vent cleaned"
We serviced a
KENMORE RANGE
Model 79078632603
Near Blaine, MN 55434
Phillip
Job Details: 01/24/2024
"All burnes burned a little low. Especially front right burner. Discovered kick built up inside orafaces and cleaned them out, adjusted low flame and tested. All burned look great now and lit up right away. Customer left note to look at the oven and it was working great, set it at 390 and let it cycle a few times. Seems like everything is good now."
We serviced a
WHIRLPOOL WASHER STACKED++
Model WFW5620HW0
Near Minneapolis, MN 55434
Phillip
Job Details: 01/24/2024
"Door would not stay shut or lock, door boot was torn in several places. Went to Dey to pick up parts. Replaced door boot and door lock and tested. Works now no leaks.
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Plymouth, MN 55446
Matt
Job Details: 01/24/2024
"Customer complaint is, THE DRYER IS NOT CONSISTENTLY TURNING ON. Customer said they have to push the start button really hard to start it and now its not starting. Inspected and tested. Found the start button switch was pushed in to far. Nothing is broken on it. I remounted it and now its working great.
We serviced a
BOSCH DISHWASHER
Model SHE53TL5UC/02
Near Minneapolis, MN 55422
Phillip
Job Details: 01/24/2024
"Customer states it did not drain and think it might have overfilled and leaked. No standing water at this time but after testing the drain pump, it sounded gritty and bad. Took off panel and replaced pump from the front of machine. Tested and draining good now.
We serviced a
BOSCH DISHWASHER
Model SHXM78W56N/10
Near Big Lake, MN 55309
Matt
Job Details: 01/24/2024
"Customer complaint is, E20 ERROR. TInspected and tested. Theres standing water in the bottom of the dishwasher. I started dishwasher on a heavy cycle and it drained the water out, but is not filling with water. Found the water valve has failed because its full of sediment. Customer approved repairs. Installed new water valve and tested. Dishwasher is filling with water and working great. Dishwasher is now fixed.
We serviced a
WHIRLPOOL WASHER
Model LSR7233E00
Near Lakeville, MN 55044
Nate
Job Details: 01/24/2024
"Replaced bad transmission, clutch assembly, and coupler. Ran it on a fill and agitate, then spin and drain and it runs great now."
We serviced a
WHIRLPOOL WASHER
Model CAE2763BQ0
Near Monticello, MN 55362
Matt
Job Details: 01/24/2024
"Customer complaint is, THE SECOND SPIN CYCLE DOES NOT WORK AND THE CLOTHES ARE NOT SPUN OUT. Inspected and tested. Theres no stored errors. I ran washer through test mode and everything worked perfectly. I started a normal cycle and it filled, agitated, drained and spun the first time perfectly. I didnt have time to wait for the final spin, but washer is testing good."
We serviced a
LG WASHER STACKED++
Model WM1814CW
Near Saint Paul, MN 55116
Nate
Job Details: 01/24/2024
Not draining. Found a bad drain pump. Filter is clean. Stacked washer and dryer. Took down dryer. Took apart washer and replaced drain pump. Runs and drains great now.
We serviced a
UNKNOWN RANGE
Model 4248
Near Minneapolis, MN 55407
Nate
Job Details: 01/24/2024
"Range was red tagged. I couldnt confirm a gas leak. Tenant says pilots were on when gas company arrived. Gas was turned off by gas company after they red tagged it. I turned on gas, and put bubble blue liquid on orfices behind burner knobs and on cook top burners, and no bubbles. I lit the cook top pilots and oven pilot and I can get the front left burner to consistently ignite, and rear right to ignite. Cant get the front right or rear left to consistently light. Called owner and told her that I had to turn gas back off because I couldnt find a leak and I cant leave it on in this case. Tenant says leak was said to be coming from front left burner, but I cant find a leak there. If it was leaking, it needs a new valve. That valve is NLA. I let owner know."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Minneapolis, MN 55414
Nate
Job Details: 01/24/2024
"Giving an F27 error. Found a ton of suds in it, and a ton of detergent gel residue built up in dispenser and drawer. I took drawer out, cleaned it out, then scraped and cleaned all detergent out of drawer. Then removed the control panel and did a reset on the main board. I then ran it for 15 minutes with some cooking oil added, to get rid of all the suds. Ran great with no errors."
We serviced a
HOTPOINT RANGE
Model RGB532BEA8WH
Near Saint Paul, MN 55104
Ivan
Job Details: 01/24/2024
"The machine needed a clean-up as it had a lot of built-up grease. After clearing out the grease, I tested and cycled all burners, and the oven as well, with no issues."
We serviced a
GE RANGE
Model JGB735DP1BB
Near South Haven, MN 55382
Brandon
Job Details: 01/24/2024
"Returned with parts, installed new hinges and liner asm. Installed door on unit cycled and test door now opens and closes"
We serviced a
KENMORE DRYER
Model 11074972300
Near Saint Paul, MN 55104
Ivan
Job Details: 01/24/2024
"I inspected the machine based on the customer's complaint about issues with the dryer main valve releasing gas. After testing and cycling, I replaced the gas valves coils and found no more gas leaks machine turn on and off correctly ."
We serviced a
THERMADOR++ DISHWASHER
Model DWHD640JPR/82
Near Chaska, MN 55318
Adam
Job Details: 01/24/2024
Customers complaint not sewing and getting error for no drain. Tested unit could hear the drain pump hum but not pump. Removed filter and removed access cover to drain pump. Felt a piece of glass in the pump. Quoted customer for removed and clearing drain pump and one for replacing pump just in case it needs it. Customer approved. Disassembled unit and removed pump. Found the piece of glass. Inspected pump still looks good. Reinstalled test and draining properly
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near St. Cloud, MN 56301
Brandon
Job Details: 01/24/2024
"Customer stated the refrigerator is not dispensing water, removed the main water line checked and found no water good to refrigerator, customer will have the issue looked into and will call back if he needs anything after he gets water to the refrigerator."
We serviced a
KENMORE WASHER
Model 110.47532600
Near Roseville, MN 55113
Phillip
Job Details: 01/24/2024
Customer states machine has error code and standing water on occasion. Error codes were for long drain and suds lock. Let machine fill and attempted a drain and spin cycle. Very weak drain. Checked filter and hose and they appeared to be mostly clear. Drain pump appeared weak. Went to dry to pick up part. Installed new part and tested drains nice and quick now.
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 01/24/2024
"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced both parts. Now it turns on and works great. Also remounted dishwasher since it wasnt ever mounted and it would pull out of alcove when opening door."
We serviced a
GE DISHWASHER
Model GDT550PMR6ES
Near St. Cloud, MN 56301
Brandon
Job Details: 01/24/2024
"Returned with part, removed the door installed new part. Put door back together, ran unit for 10 minutes found no leaks"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Eden Prairie, MN 55347
Adam
Job Details: 01/24/2024
Put unit in test mode checked for the air was getting an E5 air called which is thermostat on icemaker being too warm check temperature of unit was at 38 inside the refrigerator. all the fans are working properly looking like theres a bad thermostat on the icemaker. Replaced ice maker then tested fill and harvested properly. Explained to customer it can take up to 48 hours to make ice
We serviced a
LG REFRIGERATOR
Model LMXS27626D/01
Near Eden Prairie, MN 55346
Adam
Job Details: 01/24/2024
Installed new waterline and valve because it was leaking tested and its working properly. Customer stated everything is cooling properly since the compressor was replaced and everything is working properly the way it was before
We serviced a
BLOMBERG++ DISHWASHER
Model DWS51502SS
Near Minneapolis, MN 55401
Nate
Job Details: 01/24/2024
"Not starting. Found a bad door latch assembly and bad micro switch. Ordered both. Today I replaced the latch. The micro switch turned out to be good on this one. Now it turns on and works great.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB02
Near St. Cloud, MN 56303
Brandon
Job Details: 01/24/2024
"Returned with part install the ice maker, installed. Unit filled with water. Informed customer to wait 72 hours before seeing normal ice results"
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QW0
Near Brooklyn Center, MN 55430
Phillip
Job Details: 01/24/2024
Door hinge bracket 134550800Outer door 137265500Bellows 137566001Door bracket NLA via Dey please find parts vendor and quote customer. Door hinge cracked badly and door seal in very poor condition so it is leaking from the front of the door; saved tckt