We serviced a
WHIRLPOOL DRYER
Model 110.76912692
Near Minneapolis, MN 55418
Nate
Job Details: 10/05/2023
"Not drying clothes. Found it heats initially, but has bad coils and a plugged vent going outside. Did a vent cleaning plus repair of coils and vacuumed out a ton of lint.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Minneapolis, MN 55447
Adam
Job Details: 10/05/2023
Installed new gasket from last diagnosis. Once installed made sure its sealing properly. Unit is working properly now
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Savage, MN 55378
Delton
Job Details: 10/05/2023
Replaced actuator. Tested and washer now switches from agitate and spin. Washer is working good.
We serviced a
BOSCH DISHWASHER
Model SHPM65Z55N/01
Near Dayton, MN 55327
Phillip
Job Details: 10/05/2023
"The customer said the dishwasher will give the e15 randomly. Last time it happened the drain pump kicked on. The customer had unplugged the dishwasher. She plugged it back in and now its working. We pulled it out and started it. There was just a little water sitting in the bottom but not enough to lift the float switch. We watched it and it never leaked. Today I cleaned the door gasket, checked the bottom seal, checked the spray arms and tightened the fours screws inside for the sump."
We serviced a
MAYTAG RANGE
Model MGS8800FZ0
Near Minneapolis, MN 55406
Nate
Job Details: 10/05/2023
"Replaced bad fan. Took it through test mode and fan passed past. No faults.
We serviced a
WHIRLPOOL DRYER
Model LEN2000KQ1
Near Maple Grove, MN 55369
Phillip
Job Details: 10/05/2023
The customer complaint is the dryer was squealing and now does not tumble. We found the belt was ripped and broke. We installed the belt and rollers that are all part of the dryer rebuild kit. The dryer tumbles now and heats. The motor is a little loud at times but it is working.
We serviced a
LG WASHER
Model WM0642HW
Near Minneapolis, MN 55421
Nate
Job Details: 10/05/2023
"Found broken thermistor wires again. Spliced in longer wires, now no TE error anymore. Runs great."
We serviced a
SAMSUNG DRYER
Model DV210AGW/XAA
Near Coon Rapids, MN 55433
Nate
Job Details: 10/05/2023
"Taking awhile to dry clothes out, and smelled like burning with smoke coming out of the dryer. Took dryer apart and cleaned out a ton of lint and dog hair and burnt lint. Rollers couldnt spin, I cleaned and oiled rollers because hair was heavily built up around roller shafts. Did a vent cleaning. Runs and heats and vents great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Burnsville, MN 55337
Delton
Job Details: 10/05/2023
Customer states soap not getting dissolved and smells bad. Ran diagnostic cycle and all functions are working good. Could not find any mechanical malfunction.I did find that there was no high loop underneath sink and could be back filling from sink.I added high loop and suggested that they get finish dishwasher cleaner to clean out inside of dishwasher of grease and hard water build up. Suggested to use heavy or longer cycles to ensure a good wash cycle. Now with high loop and while Im here dishwasher I working good.
We serviced a
SAMSUNG REFRIGERATOR
Model RS25H5111SR/AA
Near Minneapolis, MN 55443
Phillip
Job Details: 10/05/2023
"The complaint was the fresh food temp was going up, the freezer cools fine no issues with the freezer. When I arrived they have the fresh food section packed with bags of ice. I removed all the drawer and shelves. I had to use the steamer to melt the ice built up on the back of the fresh food evaporator cover. I removed the cover and put into defrost. The fresh food heater come on. The evaporator was not frosted up. The ice was only on the very top and some ice was stuck around the evap fan. We melted all the ice and put into forced cool mode. The fans and compressor all come on. We put it back together and then took it out of defrost. Again all the fans and compressor come on. I am not finding any issues. I advised the customer that maybe the fresh food door is not getting closed right all the way and warm air leaks in. I explained the importance of making sure the door was shut tight."
We serviced a
ASKO++ DISHWASHER
Model 728607/01
Near Excelsior, MN 55331
Adam
Job Details: 10/05/2023
Customers complaint dishwasher wont turn on. First thing I did was check outlet. Its a gfi and it tripped. Restarted dishwasher. Drains fills washes heater kicks on. Unit is working properly now.
We serviced a
LG REFRIGERATOR
Model LSXS26366D/02
Near Burnsville, MN 55337
Phillip
Job Details: 10/05/2023
Customer complaint is the whole unit stopped cooling completely. We checked pressures and verified the compressor had failed. I removed and replaced the compressor and the filter drier and then purged the system and leak checked the joints. I pulled a vacuum and replaced the main board then recharged the system. Advise the customer to give it 6 to 8 hours for to cool and 24 hours for everything being back to normal.
We serviced a
LG DRYER STACKED++
Model DLE2140W
Near Minnetonka, MN 55345
Adam
Job Details: 10/05/2023
"Unit making squeaky noise. Verified complaint then disassembled unit. Found that the two back rollers are seized. Customer approved installed part also cleaned up the dryer and oiled the rollers. Reassembled and tested unit is working properly now.
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near Eden Prairie, MN 55347
Adam
Job Details: 10/05/2023
Compressor replacement from last diagnosis. Removed old compressor and filter. Cleaned up lines. Installed new compressor and filter. Pressure tested to 200 psi no leaks. Vacuumed to 300 microns. Filled with 5.11 134a. Now unit is working properly. Explained will take time to cool. Checked pressures before leaving and everything is looking good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA
Near Big Lake, MN 55309
Matt
Job Details: 10/05/2023
"Customer complaint is, BEEPING AND AUTO CYCLE LIGHT IS BLINKING. ERROR IS WATER SENSOR. NO VISIBLE WATER. Customer said that theyve been seeing water coming up from the cracks in the floor when they run the dishwasher. I pulled dishwasher out and ran it and found its leaking from the circulation pump. Needs a new circulation pump. Quoted customer $576. to install new circulation pump, but I cant find it in stock. Customer would like us to see if we can find it and let them know. Part number is DD82-01380A. Can someone see if they can find this pump and call customer and see if they want us to order it. I need 2 hours if I go back. ; saved tckt"
We serviced a
GE DRYER
Model GFD45GSSK0WW
Near Becker, MN 55308
Matt
Job Details: 10/05/2023
"Customer complaint is, LEAVES MARKS ON THE CLOTHES. Inspected and tested. Found the glides are wore out on the front bearing assembly and the drum is cutting into the bearing. Clothes are getting caught in there and its leaving marks. Needs a new top bearing assembly and bottom felt. Quoted customer $440. to install both parts. Customer approved repairs. Parts on order. ; ordrd 1 WE09X27634 (Bottom felt) and 1 WE03X25094 (Front bearing assembly)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW0
Near Plymouth, MN 55446
Adam
Job Details: 10/05/2023
Installed new gearcase and washplate. After installed tested unit and unit didnt want to shift from spin to agitate. Found the slide is all cracked. Will need slide. I will order and pick up 10/6 and come back at the end of the day to install part. Slide W10734521; states that autho needed
We serviced a
MAYTAG REFRIGERATOR
Model M1BXXGMYW00
Near St. Cloud, MN 56301
Matt
Job Details: 10/05/2023
"Customer complaint is, THE DOOR SEALS SEAMS TO BE WEAK. Inspected and tested. FF compartment is 39F and freezer is 2F. The FF door gasket is falling apart. Quoted customer $450. to install new gasket. Customer approved repairs. Part on order. ; ordrd 1 2159061 (Door gasket)"
We serviced a
MAYTAG WASHER
Model MVW5430MW
Near Minneapolis, MN 55427
Nate
Job Details: 10/05/2023
"Washer making a loud grinding sound and wobbles. Found a large glob of oil built up on cover underneath, that has been leaking through the transmission. Tub ring is broken and tears clothes. The wash plate, I tried to hammer it loose using my ratchet, but the bolt is fused onto the transmission. Will need to break off wash plate to get transmission out. Also needs new belt, clutch, and cover. Parts are listed. Please submit for authorization. Would definitely need two time blocks. Very tight space to work. #W10902814, #W10625252, #W11513258, #W11449840, #W10721967, #W10808317, #W11087188. Please submit for authorization. ; O-emld tckt"
We serviced a
SPEED QUEEN DRYER
Model SDGY09WF
Near Minneapolis, MN 55403
Nate
Job Details: 10/05/2023
"Complaint is that it doesnt work. We put money in and ran it, and it heats and runs great. The 3 dryers that were running next to it, who tenants said are not working, are all running and heating. They have a ventilation issue going on. All 3 dryers would not fail at the same time. Please bill the appropriate trip charge. ; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model SWNNY2SP113TW01
Near Minneapolis, MN 55403
Nate
Job Details: 10/05/2023
"Hot water portion of water valve not working. Needs new water valve. Would someone be able to look up the part number for this speed Queen water valve and order/quote them, schedule return visit?; saved tckt"
We serviced a
SPEED QUEEN WASHER
Model SWNNY2SP113TW01
Near Minneapolis, MN 55403
Nate
Job Details: 10/05/2023
"This is the washer that I serviced last time. Spoke with SQ tech support and after putting it through test mode, no errors and they said that when someone overloads the washer, itll overheat the motor and trip the thermal cut out, and wont run until things cool down: nothing to fix on this one. Would someone be able to transfer over the model and serial from when I was here previous? And bill them whatever is appropriate for the return visit trip charge?; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), states that autho needed"
We serviced a
GE DISHWASHER
Model GDT695SMJ4ES
Near Rogers, MN 55374
Phillip
Job Details: 10/04/2023
The customer said the dishwasher was good then it just went dead. I hooked up the Newfi tool and it would not connect to the dishwasher. I unplugged the user interface cable then plugged it back in. The user interface powered on and now its working. I instructed the customer that its a faulty user interface and it needs to be replaced. I quoted the customer for the repair and he accepted. I will order the part. ; ordrd 1 WD21X31902 (CONTROL BOARD - MAIN)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F1RW0
Near Eagan, MN 55123
Delton
Job Details: 10/04/2023
Found that the cold control is bad and not turning on compressor. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304513033 (Cold control)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F1RW0
Near Eagan, MN 55123
Delton
Job Details: 10/04/2023
Found that the cold control is bad and not turning on compressor. Customer approved estimate. Ordering part and rescheduling.; ordrd 1 5304513033 (Cold control)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Monticello, MN 55362
Matt
Job Details: 10/04/2023
"Customer complaint is, dishwasher wont stay closed, CANT TURN IT OFF. Customer also said it doesnt drain. Inspected and tested. Found the door latch was flipped the wrong way and the dishwasher thought the door was closed, so it would run with the door open. I disassembled door and inspected door latch. Its not broken just flipped the wrong way. I reset door latch and tested. Dishwasher is working properly, but is draining slowly. I inspected air gap and its full of junk. I bypassed air gap and put high loop in drain hose underneath the sink. Tested and dishwasher is draining great. Dishwasher is now fixed. If latch does this again, we should replace it part number 5304525218. I called and left a message with Kianna. Please bill customer. ; saved tckt"
We serviced a
BOSCH DISHWASHER
Model SHE43P22UC/64
Near Edina, MN 55435
Adam
Job Details: 10/04/2023
Unit making funny noise and over sudsing. Customer said they have been adding rinse aid more and more. Thats because its cracked and is leaking causing it to over suds. Which is causing the motor and drain sound goofy because all the soap. Once the soap is gone the motor and drain sound good. Quoted blue boon for new dispenser 00490467. Customer approved. Ordered from Dey and rescheduled for 10/10; ordrng 1 00490467 (DISPENSER ASSM - W/SOAP/RINSE AGENT & SENSOR)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSC2323TSA
Near Dayton, MN 55327
Phillip
Job Details: 10/04/2023
"The customer said the water has been slow out the door, the ice that is made is smaller and the refrigerator is leaking water from the back of the unit. When water is dispenser and the valve assembly sounds odd and water is leaking from the valve. We inspected the water valve and it needs to be replaced. We removed the water line and the pressure out the line is good. We replaced the valve assembly and now it does not leak but the pressure is low and there is water hammering. We found the filter manifold is bad. We bypassed the filter manifold and now its much better and good water pressure. We quoted for the whole repair and now will order the manifold. ; used 1 242252702 (I/M VALVE - FILL VALVE 3 -COIL) from stock, ordrd 1 5304522623 (Filter manifold)"
We serviced a
KENMORE RANGE
Model 790.75403502
Near Saint Paul, MN 55119
Delton
Job Details: 10/04/2023
"Found that the igniter is weak and not turning on gas. Replaced igniter, tested and oven heats and is working good.But customer also said that oven door is hard to open. I checked it and it is a little bit, its not smooth. It still opens and closes but is hard and makes a click noise when opening/closing.Looks like hinges are bent. Would need both left and right hinges. Also looks like both side panels would need to be removed to get access to the hinge and spring. Would have to pull out range. Schedule 2 hours and labor accordingly when getting autho for this repair.Right hinge 318348800Left hinge 318348801; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
KENMORE WASHER
Model 110.44936203
Near New Brighton, MN 55112
Nate
Job Details: 10/04/2023
"Giving an FH error. It fills well with cold water, and fills with hot water. Could be bad pressure sensor switch or flow meter. Quoted for both. Put it in test mode and let it go all the way through all the steps. Everything works great in service mode. Coming back Monday to fix. Will do one part, if that doesnt fix it, will install the 2nd part. Customer understands once we install one part we cant return it. ; ordrd 1 WPW10110225 (Flow meter) and 1 WPW10514214 (Pressure switch)"
We serviced a
BOSCH DISHWASHER
Model SHX4AP05UC/02
Near Albertville, MN 55301
Matt
Job Details: 10/04/2023
"Customer complaint is, SEEMS TO HAVE LOST POWER. BREAKER IS GOOD, BUT WILL NOT TURN ON. Inspected and tested. Found a melted wire at the junction box. Repaired wire and tested. Dishwasher is working great. Dishwasher is now fixed."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Otsego, MN 55330
Adam
Job Details: 10/04/2023
Unit is dead wont power up. This is a common issue on these for the board having a spot that corrodes over time. Disassembled and she enough its that issue. Cleaned up corrosion and started to work explained to the customer it will come back. Just matter of when. Quoted for a new one. If it comes back they will replace unit
We serviced a
LG REFRIGERATOR
Model LMXC23746S/01
Near Maple Grove, MN 55311
Adam
Job Details: 10/04/2023
Not dispensing water or making ice. Verified complaint. When I try the dispenser can here the valve. Pulled unit on protective Mat. Once out removed the water line after prime valve. Has water. Rehooked up and slid back to original spot. Removed the water filter tested still nothing. Next removed the hose from the dispenser from the valve in the door. Tested and both ice maker and dispenser is working. So all valve are good and have water. Next blew through. The lines to clear them. Rehooked up and its working properly installed the filter then tested stopped working. Customer needs to get a new filter
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF4
Near Eagan, MN 55122
Delton
Job Details: 10/04/2023
Replaced water filter housing. Tested and water sprays out with full force and is working normally. Refrigerator is working good.
We serviced a
GE DRYER
Model GFDN120GD1WW
Near Minneapolis, MN 55416
Nate
Job Details: 10/04/2023
"Complaint is clothes arent drying. Takes 2 or 3 cycles to dry even a small load of baby clothes. Customer said it might heat at the beginning but then it stops. I ran it for 25 minutes with vent disconnected and a load of wet bath towels dried out nicely, and heat consistently cycled between 115 and 150. Spoke with GE tech support and they said that itll cut heat out at + - 150. I then ran it with vent connected and it consistently ran at 135 - 167. Towels didnt dry out as fast as before. Dryer runs and heats great. Not sure whats going on with vent in wall but its not allowing dryer to vent like its supposed to. Only error in test mode is for the door latch."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Edina, MN 55435
Nate
Job Details: 10/04/2023
"Washer doesnt spin or rinse. Found the drain line plugged up. I cleaned out the drain line. Now it drains, fills, agitates and spins great. I showed them how to clean drain and left my drain cleaner with them in case they need it for future use."
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near Eden Prairie, MN 55346
Adam
Job Details: 10/04/2023
Installed drain pump from last diagnosis. Once installed tested multiple times fill and drain. And then ran unit for a while to make sure no leaks. Unit is now working properly
We serviced a
WHIRLPOOL DISHWASHER
Model GU2300XTVT0
Near Monticello, MN 55362
Matt
Job Details: 10/04/2023
"Customer complaint is, CIRCULATION PUMP OUT. Inspected and tested. Started dishwasher on a pots and pans cycle and it filled, washed and drained. Customer usually uses the china cycle, so I canceled and drained and started a china cycle and it was working great. I disassembled sump and the chopper blade screen is plugged solid. Customer cleaned screen off and I reassembled. Tested and dishwasher is working great and has a lot better water pressure. Dishwasher is testing good.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Monticello, MN 55362
Matt
Job Details: 10/04/2023
"Customer complaint is, NOT HEATING. Inspected and tested. Found the heating element is fried. Customer approved repairs. Installed new heating element and vacuumed out inside of dryer. Tested and dryer is heating, but is getting up to 245F. Airflow on outside of house is basically nothing. I disconnected vent and airflow is 30mph on back of dryer and heat is cycling perfectly between 185F and 125F. The problem is the vent. Vent needs to be cleaned before using.
We serviced a
KITCHENAID COOKTOP++
Model KGCT305GBL1
Near Inver Grove Heights, MN 55077
Delton
Job Details: 10/04/2023
Wires were shorted. Replaced both wire harness and spark module. Tested and cooktop now ignites and all burners are working good.
We serviced a
GE REFRIGERATOR
Model GSE25HMHEHES
Near Chaska, MN 55318
Adam
Job Details: 10/04/2023
Door not aligning and making weird noise. Found the top of the fresh food door is loose. Removed the hinge and found that the the female end inside the door is busted. Unit needs a new door to fix that issue. Customer said he also has a ice maker issue and fan issue so they will replace the unit.
We serviced a
WHIRLPOOL WASHER
Model 110.26132411
Near Minneapolis, MN 55408
Nate
Job Details: 10/04/2023
"Water spraying out where waterlines connect to the back of the washer. I tightened up the waterlines where they connect, and put it on a wash cycle. It runs and fills, agitates, etc great now."
We serviced a
KENMORE DRYER
Model 110.74602301
Near Chaska, MN 55318
Adam
Job Details: 10/04/2023
Customers complaint not drying. Removed peep cover and found the igniter never glowed. Checked the back thermostats everything is good. Disassembled unit completely and found the igniter is toasted. Customer approved. Installed new igniter. Also did a clean up and maintenance while in there. Reassembled unit then rehooked venting and checked air flow outside which is at 18MPH. Unit is working properly.
We serviced a
SAMSUNG RANGE
Model FE-R300SX/XAA01
Near Otsego, MN 55330
Matt
Job Details: 10/04/2023
"Customer complaint is, OVEN IS NOT MAINTAINING TEMPS PROPERLY; CUST REPLACED TEMP PROBE. Inspected and found the bake element is fried. Customer approved repairs. Installed new bake element and tested. Oven is heating great. Oven is now fixed."
We serviced a
LG REFRIGERATOR
Model LFXS30766D/01
Near Rogers, MN 55374
Phillip
Job Details: 10/04/2023
We checked the compressor and the pressures. The low side pressure was around 55 psi and the high side was around 60 psi. Those pressures indicted a failing compressor. We replaced the compressor and the filter drier. I purged the system and pulled a vacuum. I replaced the main board then recharged the sealed system. The unit is cooling. I advised the customer to wait 6 hours before putting food back in and wait 24 hours for it to be normal again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Dayton, MN 55327
Phillip
Job Details: 10/04/2023
The auger motor and yoke is stripped so it will not spin the ice bucket auger. We cut off the bad yoke and replaced all parts. Now its working good and dispensing ice.
We serviced a
SPEED QUEEN WASHER
Model AWN63RSN115TW01
Near Elk River, MN 55330
Matt
Job Details: 10/04/2023
"Customer complaint is, GREASY OIL SPOTS ON CLOTHING AFTER WASHING. Inspected and tested. I removed the softener cup from the agitator and its full of black soap scum. I filled washer up and let it agitate and didnt see anything greasy. I think the spots are coming from soap scum buildup. I recommended customer run a heavy duty washer through the washer on the hottest heaviest cycle."
We serviced a
KENMORE REFRIGERATOR
Model 253.70412417
Near Minneapolis, MN 55418
Nate
Job Details: 10/04/2023
"Ice building up on bottom of freezer and door doesnt fully seal. Found a large thick sheet of ice on the bottom of the freezer. Removed that, and then steamed out a big frozen drain line under the evaporator. Also steamed out a big block of ice going into the air vent to the fresh food section. I found some screws that were loose on the door bracket and I tightened those up so that the door can seal better now on the freezer. It seals great now. Also, water drains great down the drain for the evaporator."
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Blaine, MN 55449
Phillip
Job Details: 10/04/2023
The customers complaint is the washer leaks from the door. We started the washer on a clean cycle. I found water is leaking from the soap dispenser drawer. The customer will order a drawer and replace it himself.
We serviced a
GE DRYER
Model GTD75ECSL0WS
Near Saint Paul, MN 55130
Delton
Job Details: 10/04/2023
"Found that belt is broken and glide is worn. Customer approved estimate. Replaced belt and glide, also cleaned out inside dryer of lint build up. tested and dryer is heating and working good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Blaine, MN 55449
Phillip
Job Details: 10/04/2023
The complaint was water leaks out from the air gap. I bypassed the air gap and then tried it again. Water was still not draining. The customer had replaced the garbage disposal but did not knock out the plug. I knocked out the dishwasher plug and now it drains good.
We serviced a
FRIGIDAIRE LAUNDRY CENTER++
Model FLCG7522AW
Near Minneapolis, MN 55405
Nate
Job Details: 10/04/2023
"Dryer not heating. The ignitor was coming on but the coils were not opening. Tried to replace coils but realized that I either need a special kind of coils or a new gas valve. The ignitor didnt seem to be glowing bright so I replaced the ignitor with the ignitor SQT sent, but the coils still dont open. Needs new coils. Please see attached photo. ; O-emld tckt , states that autho needed"
We serviced a
GE DRYER
Model GTDS820ED0WS
Near Elk River, MN 55330
Matt
Job Details: 10/03/2023
"Customer complaint is, IT PAUSED AFTER 20 MINUTES. Inspected and tested. Dryer runs perfectly for a couple minutes and then shuts down and the display says pause. You can restart it a couple times and then the display goes dead. After a couple minutes, theres a click coming from the lower right side and then the display comes back on and you can start it. It just keeps doing this. I disassembled dryer and its packed full of lint. I vacuumed out inside of dryer and bulkhead, and tested all the thermostats and everything tested good. I reassembled and get the exact same thing. I installed new high limit thermostat and tested. Now I have no heat. I disassembled again and found the inlet safety thermostat is open. I jumped thermostat and ran dryer and its running, heating and got up to 230F the first time and now is cycling between 180F and 125F consistently for 15 minutes. Needs a new inlet thermostat. This is the same part I needed last time and it didnt get sent with me. I cant find it on the parts diagram. Can someone find this part for me please and give customer a quote. ; saved tckt , states that autho needed"
We serviced a
ASKO++ DISHWASHER
Model D3232
Near Minneapolis, MN 55419
Nate
Job Details: 10/03/2023
"Dishwasher makes a rumbling sound when you start it, and it doesnt fill with water. Theyve been having some plumbing issues lately too. I turned the water off all the way under the sink, then turned it back on and started the dishwasher. I could see some dark stuff make its way through the waterline, and it filled. I cancelled it out, then started a new cycle, and it drained and filled again. I did it a third time, and it drained and filled. Verified at wires 13 and 14 for the pump, 22.7 ohms, and it should be 22. So pump is good. Same pins should be sending 120 VAC to pump, and its only sending 7 or 8 volts. Part number is 445820. But its NLA. Unit was built in 2005, so its 18 years old. I let the customer know, that its NLA. Can someone see if they can find it? Amy at Asko checked all their data bases and said its not. ; saved tckt"
We serviced a
ASKO++ DISHWASHER
Model DB16631S.U
Near Arden Hills, MN 55112
Delton
Job Details: 10/03/2023
"Water was shut off when I am here. They have plumbing work going on. But the lady explained to me that they had the water shut off at the street and after that happened the faucet was clogged with bunch of white sediment that was in the water lines that affected their coffee maker that was hooked up to the hot water line as well.Even though Water was shut off when Im here, almost certain that the water valve for this dishwasher is clogged with the same sediment that affected other issues.Office: taking forever to load asko page to lookup part# for water valve. Please lookup part and call customer with estimate and ETA. Call the contact that is actually at this office receptionist Melissa Lukoskie 952-249-5050; 651-726-2310Schedule 2 hours, have to pull out dishwasher in tight spot; saved tckt"
We serviced a
LG REFRIGERATOR
Model UPFXC2466S/01
Near Edina, MN 55439
Delton
Job Details: 10/03/2023
"Found that the evaporator is not defrosting fully and ice build up on top of evaporator. Appears that the defrost sensor should be moved from the right to left part of evaporator so the heater stays on longer to fully melt the frost build up (see picture)Office: I cant find any parts break down for this model. I know there was a service bulletin for other model of LG that had longer wire defrost sensor that could be moved to the left side of the evaporator and place it there.Please see if that part exists, Long orange wire defrost sensor. Or just a defrost sensor part to be replaced.Also the evaporator cover looks like it has melted and cracked (see picture) order refrigerator evaporator cover assembly as well.; saved tckt"
We serviced a
GE REFRIGERATOR
Model PFE28RSHFSS
Near Plymouth, MN 55446
Adam
Job Details: 10/03/2023
Customers complaint temps are off in fresh food. Hooked up SmartHQ found the evap fan error. Put in test mode the evap isnt working. Installed part tested working properly. Reassembled unit updated board to resolve issue. Now unit is working properly.
We serviced a
GE REFRIGERATOR
Model CFE28TSHCSS
Near Otsego, MN 55301
Matt
Job Details: 10/03/2023
"Customer complaint is, FRIDGE WILL NOT COOL. ITS SITTING AT 59 DEGREES. Inspected and tested. Freezer is 1F and FF is 57F. I removed the FF evaporator cover and found the evaporator fan has failed. Customer approved repairs. Installed new FF evaporator fan and tested. FF is starting to cool nicely. Refrigerator is now fixed.
We serviced a
LG DRYER
Model DLGX2802L
Near Saint Paul, MN 55105
Delton
Job Details: 10/03/2023
"Found dead, smelly mouse. Cleaned out inside dryer of lint build up and oiled up rollers. Tested and dryer is heating and working good."
We serviced a
GE DRYER
Model HTOX1O0EDGWW
Near Minneapolis, MN 55405
Nate
Job Details: 10/03/2023
"Not running. Found a broken belt. Replaced belt, vacuumed out dryer, and greased rear bearing. Runs and heats great now.
We serviced a
FRIGIDAIRE RANGE
Model FGF348KSH
Near Richfield, MN 55423
Nate
Job Details: 10/03/2023
"Taking a long time to pre heat, and also they have to set the temperature higher than the desired temp. Found a bad bake ignitor. Replaced the ignitor, ignites great now and heats great. Took temperatures and it heated up to set temperature of 400 within 10 minutes.
We serviced a
LG REFRIGERATOR
Model LFX28978ST/02
Near Wayzata, MN 55391
Adam
Job Details: 10/03/2023
"Pressures was equalized at 50psi. No leak compressor is bad. Cut old compressor and filter. Cleaned up all metals for braze installed compressor and filter. Once installed. Pressure tested to 200 no leaks. Vacuumed and gilled unit and now its working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Hanover, MN 55341
Phillip
Job Details: 10/03/2023
"The customer said the ice maker is not working and there is a loud noise. I found there is ice build up around the freezer fan and thats making the loud noise because the fan is hitting the ice. The fresh food section is still cooling good. The ice maker gets the cold air from the freezer, so if there is not good air movement then that can effect the ice maker. I put the unit into defrost then removed the drawer and the evaporator cover. I found frost and ice build up only at the top half of the evaporator and some frost on the ceiling in the freezer. It looks like the door was not sealing good at some point and warm air leaking in at caused excessive frost and ice build up. We manually defrosted the entire evaporator and pulled all the ice off the fan. We reassembled the freezer drawers and verified the door seals good and tracks good. We tightened all the door handles ."
We serviced a
BOSCH DRYER
Model WDT41
Near Minneapolis, MN 55419
Nate
Job Details: 10/03/2023
"Giving DR error. Found the drain line was hanging down and not looped up like it was supposed to be. I looped it up and secured it up high and secured it going into the drain with a zip tie. Also showed customer that the filter has a bunch of lint built up and she said she would clean that. I scooped out all the lint inside the filter area, between filter and fan, and in the back behind the filter, so that its cleaner now. Ran it for 20 minutes, no moisture on door like before and no error.
We serviced a
LG RANGE
Model LEG3081ST/00
Near Saint Paul, MN 55116
Delton
Job Details: 10/03/2023
"Igniter is weak and not turning on gas all the time or has very long preheat. Customer approved estimate. Replaced igniter, tested and bake preheated and is working good.
We serviced a
FRIGIDAIRE WASHER STACKED++
Model ATF8000FS2
Near Saint Paul, MN 55102
Delton
Job Details: 10/03/2023
"Replaced door lock, tested and washer fills, agitates, drains and spins. Washer is working good."
We serviced a
GE REFRIGERATOR
Model GDE21EGKPRWW
Near Minneapolis, MN 55410
Nate
Job Details: 10/03/2023
"Door hinges were slightly bent down, so door was sagging to the left. Because it wasnt sealing great, they were getting moisture on ceiling of fridge. I took door off and adjusted hinges so that now the door is more level and seals better.
We serviced a
BOSCH DISHWASHER
Model shxm4ay55n/26
Near Minneapolis, MN 55406
Delton
Job Details: 10/03/2023
Found that there was piece of shell fish or debris that was stuck in the air trap. Customer said it was ok to bypass that and go straight into garbage disposal with a high loop. Tested and dishwasher is draining and working good.
We serviced a
BEKO RANGE
Model SLGR30530SS
Near Minneapolis, MN 55417
Delton
Job Details: 10/03/2023
Found that the bake will turn on and then gas will slowly die and shut off and 2 seconds later gas turns back on and will keep doing that over and over and keeps making the poof gas sounds. Igniter seems to be weak. Replaced ignitier to see if that is the cause. Customer approved estimate. Tested and bake turns on and stays on during preheat. Range is working good.
We serviced a
KENMORE WASHER
Model 796.40318900
Near St. Cloud, MN 56303
Matt
Job Details: 10/03/2023
"Customer complaint is, LEAKING WATER. Customer said its not leaking every time, but when it does they see it coming from the bottom left corner and theres a puddle on the floor. Inspected and tested. I pulled washer out and removed top. Inspected hoses and dispenser and didnt see anything leaking or wearing. Put washer into test mode and filled, agitated and drained 3 different times and it never leaked. I cant find a leak. Washer is testing good."
We serviced a
SAMSUNG REFRIGERATOR
Model RFG293HARS
Near Eden Prairie, MN 55346
Adam
Job Details: 10/03/2023
Unit not making ice. Unit is also unbalanced. Verified complaint. He said he tried to replace the filter. He said he has gotten some small cubes and then stopped. Cycled ice maker. Found that its harvesting properly with out issue. Unit kicked out really skinny cubes. Then filled with water but was also had air in the system. Explained to customer when they change filter it will need to run a few times to get the air bubbles out. Showed customer the test button also if it gets stuck.
We serviced a
LG REFRIGERATOR
Model LMXS27626S/01
Near Rockford, MN 55373
Phillip
Job Details: 10/03/2023
"Today we replaced the compressor and the filter dryer and then updated the main board. I leak checked and purged system with nitrogen and then pulled a vacuum. After I pull the vacuum, I recharge the system and everything is working as it should. I advised the customer to give it 6 hours to cool down before putting food back in."
We serviced a
LG REFRIGERATOR
Model LFXS30796S/00
Near Osseo, MN 55311
Phillip
Job Details: 10/03/2023
The customer complaint is both sections are loosing there cool. The fresh food section was around 43 and the freezer was around 13 degrees. I put my gauges on the system. The low side pressure was minus 15 and the high side was around 125 psi. We checked all the joints in the back and found no leaks. We tested the freezer evap and fresh food evap. We found a leak at the fresh food evap lock ring connection. I used a evaporator that was sent and I repaired the the connections. I replaced the filter and then pulled a vacuum. I recharged the fridge. I advised the customer to give 24 hours to cool like normal.
We serviced a
MAYTAG REFRIGERATOR
Model MTF2142EEW01I
Near Minneapolis, MN 55426
Nate
Job Details: 10/03/2023
"Fridge has still been leaking. Found a crack in the drain pan under the fridge. We replaced it with a tinfoil pan. As a temporary. I secured it with some silver vent tape. Customer will see if he can get a plastic organizer container thats longer to put under the drain.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHV0
Near St. Cloud, MN 56301
Matt
Job Details: 10/03/2023
"Customer complaint is, THE DISHWASHER HAS STOPPED DRAINING THE WATER FROM THE BASIN. I REMOVED THE TRAPS/SCREENS AND CLEANED. Customer said filter was really dirty when he cleaned it. Inspected and tested. I vacuumed out water from sump through the hose underneath the sink and it drained perfectly. I removed drain pump and drain hose from the sump and did not find anything in either. I reassembled and started a heavy cycle and dishwasher filled, washed and drained perfectly. I filled and drained dishwasher 5 times and it drained perfectly every time. The hose underneath the sink does not have a high loop. I put a high loop in it. Dishwasher is testing good."
We serviced a
LG WASHER
Model WT1701CW
Near Rogers, MN 55374
Phillip
Job Details: 10/03/2023
The customer complaint is the washer does not wash good and does not spin out good. I ran the washer and found the impeller/pulsator is stripped. During spin the clothes cannot balance so it does not spin well. It needs the pulsator replaced. Today we replaced the pulsator plate. I ran a wash cycle and spin. The pulsator plate agitates and the washer is able to balance.
We serviced a
KENMORE WASHER
Model 110. 26742503
Near Minneapolis, MN 55416
Adam
Job Details: 10/03/2023
"Unit wouldnt spin out clothing. Put unit in spin. Unit drained but never spun. Disassembled unit and found bunch of rubber on the floor the cupler is busted. Quoted customer for replacement. Installed new part tested unit is working great.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Otsego, MN 55301
Matt
Job Details: 10/02/2023
"Customer complaint is, THE BROILER IGNITES BUT OVEN BAKE DOES NOT START. Inspected and found the drawer underneath had a metal pan to close to the bake electrode. Removed pan and tested. Oven bake electrode ignited on the first time 4 times. I preheated oven to 350F and let it cycle a couple times and its working perfectly. I showed customer the problem and advised on not putting to much stuff in the drawer."
We serviced a
LG DRYER
Model DLGX2651W
Near Big Lake, MN 55309
Matt
Job Details: 10/02/2023
"Customer complaint is, NOT HEATING LIKE IT USED TO. Inspected and tested. Started dryer on a timed dry high heat cycle and it spiked to over 270F before I shut it off. Airflow on outside of house is 7mph and back of dryer is 25mph. With vent disconnected heat is cycling between 220F and 105F. The problem is with the vent. The vent is really long and has at least 6 elbows that I can see, probably more behind the sealing that I cant see. Looking inside the vent from the outside, it looks like the vent is broken or at least offset. Customer is going to need to call someone to fix the vent and clean it. I advised customer that if they could reroute the vent and make it shorter that would be better option."
We serviced a
SAMSUNG WASHER
Model WF209ANW/XAA
Near Maple Grove, MN 55369
Adam
Job Details: 10/02/2023
Customer complaint unit not spinning out and draining. Found once I filled it had a really slow drain. Pump sounds good. Drained and vacuumed the water out. Once all removed. Took filter out and its full of junk. Vacuumed out sump and reassembled filled and drained multiple times. Unit is working good. Recommended using affresh to remove smell.
We serviced a
KENMORE FREEZER
Model KLFU021AWD0
Near Big Lake, MN 55309
Matt
Job Details: 10/02/2023
"Customer complaint is, LEAKING FROM THE TOP CEILING, FROSTING UP THERE AS WELL. Customer had moved refrigerator outside from the garage. Inspected and tested. The door is not sealing in 3 different spots. The gasket looks good. The door looks bowed in on both sides. We flipped the door hinge around and now its better, but still not sealing in 2 spots. Customer is going to try and put something on the frame to see if he can get it to seal better."
We serviced a
SPEED QUEEN DRYER
Model ADG3SRGS113TW01
Near Minnetonka, MN 55345
Adam
Job Details: 10/02/2023
Unit isnt heating. Igniter will glow but not lite. Before changing the coils I checked the flame sensor and found it was open. Needs a flame sensor. Installed part. Tested unit and its working great.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLHS68EGSB1
Near Monticello, MN 55362
Matt
Job Details: 10/02/2023
"Customer complaint is, NOT COOLING OR FREEZING, 7 DEGREES OFF ON WHAT THE TEMP SAID. ICE MAKER/H20 DOESNT WORK. Inspected and tested. Freezer temperature is 2F and FF is 37F. Ice bucket is full of ice. Its just not dispensing. The display is dead, so no water or ice dispenses from the dispenser. I removed the dispenser and found the connector wasnt plugged in all the way. I plugged it in and now the ice and water dispenser are working. Refrigerator temperatures are testing good and dispenser is now working."
We serviced a
BEKO DISHWASHER
Model DUT36520X
Near Minneapolis, MN 55422
Nate
Job Details: 10/02/2023
"Air gap totally packed with food debris. Seeds and other debris. Pulled out dishwasher, dried out water that had backed up into the dishwasher. Cleaned out air gap.
We serviced a
BEKO REFRIGERATOR
Model BFTF2716SSIM
Near Saint Paul, MN 55116
Delton
Job Details: 10/02/2023
"Replaced evaporator cover inside refrigerator, new part the evaporator fan was in backwards. Had to flip it so the problem didnt happen again. Also replaced ice maker. Tested and evaporator fan is blowing correctly and ice maker no longer making loud clicking sounds. Refrigerator is working good."
We serviced a
AMANA RANGE
Model AER5715QAS
Near Monticello, MN 55362
Matt
Job Details: 10/02/2023
"Customer complaint is, TAKES TOO LONG TO HEAT UP BAKE, THE COOKTOP BURNERS ARE NOT HEATING UP FAST. Inspected and tested. All 4 burners get red hot and cycle on and off. Oven temperature sensor ohmed out at 1090 and both elements tested good. I preheated oven and got there in less than 15 minutes and heat was cycling between 380F and 325F. Range is testing perfectly. This is a new range to customer and I advised them that its working normal."
We serviced a
GE DISHWASHER
Model GSD4060K00SS
Near Maple Grove, MN 55311
Matt
Job Details: 10/02/2023
"Customer complaint is, NOT DRAINING. Inspected and tested. Found the lower spray nozzle and screen were loose because the tab is broken that holds it in place. Needs a new spray arm kit. Part on order. I went to install the kit and the base in the kit is not the right part. Ordering new spray arm base. Installed new kit and base arm. Tested and dishwasher is working great. Dishwasher is now fixed."
We serviced a
BLOMBERG++ REFRIGERATOR
Model BRFB1046S9
Near Minneapolis, MN 55401
Nate
Job Details: 10/02/2023
"Making a clicking sound from left cabinet side in ff section. Found there is no clearance on left or right sides, causing sealed system refrigerant line to make all kinds of sounds, extremely hot on sides. Needs 13/16 clearance on both sides. Nothing we can fix on this. They will figure out how to adjust cabinets.
We serviced a
LG REFRIGERATOR
Model LMXS28626D
Near Albertville, MN 55301
Phillip
Job Details: 10/02/2023
We checked the compressor and the pressures. The low side pressure was around 55 psi and the high side was around 60 psi. Those pressures indicted a failing compressor. We replaced the compressor and the filter dried. I purged the system and pulled a vacuum. I updated the board then recharged the sealed system. The unit is cooling. I advised to wait 24 hours for it to be normal.
We serviced a
LG REFRIGERATOR
Model LFCS22520S/00
Near Minneapolis, MN 55412
Phillip
Job Details: 10/02/2023
We checked the compressor and the pressures. The low side pressure was around 25 psi and the high side was around 75 psi. Those pressures indicted a failing compressor. We replaced the compressor and the filter dried. I purged the system and pulled a vacuum. I updated the board then recharged the sealed system. The unit is cooling. I advised to wait 24 hours for it to be normal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PSYW7
Near Saint Paul, MN 55106
Delton
Job Details: 10/02/2023
"Found that the heating element shorted and broke so that was causing burning smell. Also found that water valve is bad on dishwasher as it only filling up half the water needed for normal wash. Also found that there was broken glass in drain pump causing no drain. Customer approved estimate to replace water valve and heater. Replaced parts, tested and washer now fills, washes, drains and heats. Dishwasher is working good.
We serviced a
BOSCH DISHWASHER
Model SHE43R55UC/64
Near Plymouth, MN 55447
Phillip
Job Details: 10/02/2023
The complaint was the dishwasher does not fill with water. The customer said the dishwasher sat in the garage all summer. When start is pressed the dishwasher will run the drain pump and then its quiet. I checked for power to the water valve and I get 120 volts. I hooked the plug back up to the valve and now it fills with water. I tried it 3 more times and it was filling and washing as it should.
We serviced a
BOSCH DISHWASHER
Model SHE53T55UC/02
Near Plymouth, MN 55447
Phillip
Job Details: 10/02/2023
Water was leaking from diverter. Today I replaced the diverter assembly and then ran the dishwasher. I found no leaks and all is working good.
We serviced a
LG WASHER
Model WM3885HCCA
Near Woodbury, MN 55125
Delton
Job Details: 10/02/2023
"Found that the hot water valve on washer is leaking from top. Customer approved estimate. Replaced valve, tested and no more leaks. Washer is working good."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23CS70IS4J
Near New Brighton, MN 55112
Nate
Job Details: 10/02/2023
Replaced bad user interface and water dispenser module. Works great now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Minneapolis, MN 55446
Adam
Job Details: 10/02/2023
Unit not draining. Unit had standing water. I vacuum out the old nasty standing water. Once out. Unplugged unit and removed the drain pump. All the fins are good on the propeller. I did find a chunk of glass in the sump where the pump locks in. Removed glass reassembled. Tested multiple times. Draining properly. No leaks. Explained to customer the pump looks good but there is a chance it might fail again. If it does give us a call and we will have to replaced the pump.
We serviced a
WHIRLPOOL DRYER
Model WGD7300DW3
Near Apple Valley, MN 55124
Delton
Job Details: 10/02/2023
I tested dyer and heat only got up to 150 degrees and shut off. Dryer is short cycling heat due to clogged dryer vent. Found that the drying problem is not with the dryer. I disconnected vent and dryer itself is cycling heat normally. I can see the vent is clogged and is using flexible venting but appears that it goes up to the roof. Venting is clogged and ripped.I tired calling the autho contact but went to voice mail. Please follow up with management company and let them know that dryer venting will need to be fixed/replaced and cleaned so that dryer will work efficiently.; saved tckt
We serviced a
KENMORE REFRIGERATOR
Model 253.7034241A
Near Albertville, MN 55301
Phillip
Job Details: 10/02/2023
"The customer said the unit is slowly loosing its cool again. Today I found the unit is on and cooling but the fresh food temp was around 42 and the freezer temp was around 26 degrees. I pulled the fridge out and put my gauges on the high and low side of the compressor. The low side pressure was -15 and the high side was around 90 psi. I used the dye light and glasses to look for dye. I found no dye leaking from any of the joints. I used the leak detector sniffer and checked for leaks, still found nothing. As a last resort I sprayed all the joints with leak detector soap, still no leaks. I did find the back wall of the refrigerator is swearing up around where the refrigerant lines going the ice maker evaporator. When that happens that means the foam around the lines has broken down and it gets so cold then it sweats. The back of the fridge is very cold. When the copper lines start to sweat they will oxidize, and then corrode and that can cause leaks in the copper lines. Last visit I added a leak stop sealant. It held for a while but the leak but be bigger now. The sealed system leak and the swearing on the back wall is unrepairable. Please submit my findings and pictures. Please update the customer. ; snapped 6 QuickPics, states that autho needed"
We serviced a
GE DISHWASHER
Model GDT665SMN3ES
Near Maple Grove, MN 55311
Adam
Job Details: 10/02/2023
"Unit is turning on after power outage. Verified complaint checked outlet thats good. Checked wiring connections at box that was good. Next drop the board and found no light on which GE PER TECH SHEET SAYS REPLACE CONTROL BOARD. tried restarting unit nothing. Tried hooking up SmartHQ and that wont even get power. Unit needs a new board quoted blue book. Customer had unit loose had pulled unit out and there was black powder under the motor. The motor is definitely throwing some debri out. Cant run motor to see why. ; schdld next appmnt for 10/5 THU !, states that autho needed"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Savage, MN 55378
Delton
Job Details: 10/02/2023
Found that the actuator is bad and not shifting between agitate and spin. Customer approved estimate. Ordering part and rescheduling.; ordrng 1 W10913953 (Actactor)