"Customer complaint is, NOT COOLING. This is a built in refrigerator. Inspected and tested. Freezer was 6F and FF compartment was 60F. I went to put it Into test mode and the display started flashing at me and clicking on the board. I power cycled it and now it doesnt turn on. Needs a new board service kit. Customer approved repairs. Installed new board service kit and tested. Compressor and fans came on and started cooling and display is working and responding. Refrigerator is now fixed."

"Customer complaint is, NOT COOLING. This is a built in refrigerator. Inspected and tested. Freezer was 6F and FF compartment was 60F. I went to put it Into test mode and it started flashing at me and clicking on the board. I power cycled it and now it doesnt turn on. Needs a new board service kit. Quoted customer $800. to install kit. Customer approved repairs. Part on order. ; ordrd 1 W10789107 (Board service kit)"

"Customer complaint is, UNIT ISNT DETECTING DOOR CLOSED. Inspected and tested. Found the main board is not reading the door as closed. Door switch tested good. There was a system configuration error update on SmartHQ, but kept giving me a error when I tried to update. I power cycled the dishwasher and now its working.

The customer said the dishwasher will start but then stops about 15 minutes later . I started the dishwasher and it filled. I then heard the was motor humming. I removed the sump and mash motor. I found the motor had been leaking and the motor was locked up and hard to turn. It needs the wash pump assembly. I gave the customer the blue book quote. I created a estimate.

"Customer complaint is, NOT DRAINING. Customer said theres a little bit of water left over at the end, but mostly its not drying. Customer said its going through the cycle, just everything is wet at the end. I filled and drained the dishwasher multiple times and its draining great. I checked filter, drain hose and removed drain pump and everything was clear and nothing in the drain pump. I ran dishwasher through service diagnostic mode and there was a stored F7E1 error witch is a no heat error. The heater never turned on, even though it had 120V. Needs a new heating element. Installed new heating element and tested. Heater is working great. Dishwasher is now fixed. ; used 1 W10518394 (HEATER) from stock"