"Returned with parts, installed the chopper blade, put the wheels for the rack in, cycled and tested found the upper spray arm fell off, the plastic tabs that hold the arm broke. Shipped the customer a new arm.; ordrng 1 WPW10605345 (Upper spray arm)"

"Customer stated the unit was not cleaning correctly, and a rack was not working correctly.Found the unit was packed with debris, the drain pump had debris in it. Removed all the debris, pulled the unit out found the grinder had worn out. Customer approved the repair for new grinder and a new wheel for the rack. ; ordrd 1 WPW10078083 (Wheel) and 1 W11246682 (Chopper)"

"Returned installed new board, made sure the compressor came. Unit working as it should."

Customer states the unit is not cooling. Removed the freezer drawer and back cover found the evaporator was warm nothing happening. Pulled the unit out and checked out the compressor and it was not running unplugged and plugged in the unit and the compressor started up. The unit started cooling. Waited a while and the unit did not shut off it continued to cool. Quoted the customer a new board. Customer approved. Ordered part ; ordrd 1 WR55X26586 (Board)

"Customer states the refrigerator was was not cooling the freezer was working fine. Plugged in the newfi tool and checked the fans the fresh food fan was not turn the correct speed on high, there were codes for the fan as well. Ran cooling test and found the cooling was working. Customer approved the fan replaced cycled and tested the new fan is operating as it should.